Aastra 55I Installation Guide
55i IP Phone
Installation Guide
41-001158-00
Rev 01
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a
personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the
Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution
under the terms of this agreement. These programs are confidential and
proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential
and proprietary programs are works conforming to the requirements of
Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and
information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify,
copy, reproduce, distribute, transcribe, translate or reduce to electronic
medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies
thereof, are and shall remain the property of Seller and its Suppliers and
are subject to the terms and conditions of this agreement. All rights
reserved.
Software License Agreement
Customer's use of this software shall be deemed to reflect Customer's
agreement to abide by the terms and conditions contained herein. Removal
or modification of trademarks, copyright notices, logos, etc., or the use of
Software on any Equipment other than that for which it is intended, or any
other material breach of this Agreement, shall automatically terminate this
license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software
and other confidential or proprietary information of Seller. In no event
shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits,
business interruption, loss of business information, other pecuniary loss, or
consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
Model 55i IP Phone Installation Guide iii
Table of Contents
Software License Agreement ....................................................................iii
Introduction .................................................................................................1
Phone Features ..................................................................... 1
Requirements ........................................................................ 1
About This Guide ................................................................... 2
Phone Parts................................................................................................. 3
Optional Accessories (Not Included).................................... 3
Key Panel .....................................................................................................5
Key Description........................................................................................... 6
Installation and Setup .................................................................................8
Direct or Shared Network Connection .................................. 8
Connecting to the Network and to Power .......................... 10
Connecting a Handset or Headset ...................................... 12
Desk or Wall Installation ..................................................... 13
Inserting the Key Card on your Phone ................................ 15
Customizing your phone ..........................................................................16
Accessing Your Options via the Phone UI .......................... 16
Accessing Your Options via the Aastra Web UI ................. 17
Other Phone Features ..............................................................................22
Adjusting the Volume .......................................................... 22
Status Lights (LEDs) ............................................................ 22
Call Timer ............................................................................ 23
Softkeys ............................................................................... 23
Programmable Keys ............................................................ 23
Line/Call Appearance Keys ................................................. 24
Using a Headset with your Telephone ................................ 24
Table of Contents
Model 536 Expansion Modules (536EM) .................................................25
Installing the 536EM ........................................................... 26
Troubleshooting Solutions ......................................................................28
Limited Warranty .......................................................................................31
v
Introduction
Congratulations on your purchase of the Model 55i IP Phone! The 55i
communicates over an IP Network, allowing you to place and receive calls
in the same manner as a regular business telephone. The 55i is capable of
supporting the SIP IP protocol.
Phone Features
• 8 line graphical LCD screen (144 x 75 pixels) with white backlight
• 12 programmable keys
— 6 Top keys: Programmable hard keys
(up to 6 programmable functions)
— 6 Bottom keys: Programmable state-based softkeys
• 4 call appearance lines with LEDs
• Supports up to 9 call lines
• Full-duplex speakerphone for handsfree calls
• Headset support (modular connector)
• Built-in-two-port, 10/100 Ethernet switch - lets you share a connection
with your computer.
• Inline power support (based on 802.3af standard) which eliminates
power adapters.
• AC power adapter (included)
•Enhanced busy lamp fields*
• Set paging*
* Availability of feature dependant on your phone system or service provider
(up to 20 programmable functions)
Requirements
The 55i IP Phone requires the following environment:
• SIP-based IP PBX system or network installed and running with a SIP
account created for the 55i phone.
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol
(FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
• 802.3af Ethernet/Fast Ethernet LAN
• Category 5/5e straight through cabling
• Power over Ethernet (PoE) inline power injector (optional accessory -
necessary only if your network provides no inline power and if you do
not use the IP Phone’s power adapter).
Model 55i IP Phone Installation Guide 1
Introduction
About This Guide
This manual describes how to physically set up your new 55i. Not all
features listed are available by default and some may depend on your
phone system or service provider. Contact your system administrator if you
have any questions on what features and services are available to you
on your system. This guide complements the SIP IP phone Aastra 53i,
55i, 57i, 57i CT Administrator Guide and the Aastra Model 55i User
Guide.
SIP IP Phone Aastra 53i, 55i, 57i, 57i CT Administrator Guide – is designed
for network administrators, system administrators, developers and
partners who need information on installing this product on an IP network.
Aastra Model 55i IP Phone User Guide – explains the most commonly used
Introduction
IP telephone features for an end user.
These guides along with release notes, system updates, etc. can be
downloaded from our Web site at www.aastratelecom.com/IPPhones.
2 Model 55i IP Phone Installation Guide
Phone Parts
When you unpack your phone, you should ensure that you have
all of the following items. If any part is missing, contact the supplier
of your phone.
Wall Mount
Drilling Template
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Telephone
Telephone Base
Desk Legs
Handset
Power
Adapter
Handset
Cord
Ethernet
Cable
Optional Accessories (Not Included)
PoE (Power over Ethernet)
Inline Power Injector
Additional Ethernet Cable
(category 5/5e straight
through cable)
Programmable
Key Card
55i Installation Guide
Wall Mount
Drilling Template
Screws and
Anchors for
Wall Mounting
Phone Parts
Model 560EM Expansion Module
Model 55i IP Phone Installation Guide 3
Model 536EM Expansion Module
A PoE (Power over Ethernet) inline power injector supplies 48v power
to the 55i through the Ethernet Cable on pins 4 & 5 and 7 & 8.
Warning: Do not use this PoE inline power injector to power other
devices.
The Model 536 Expansion Module (536EM) and Model 560 Expansion
Module (560EM) attach to the right side of the 55i phone. Model 536EM
provides 36 additional softkeys for the phone. Model 560EM provides 60
additional softkeys. For more information about the expansion modules,
see the section, Model 536 Expansion Modules (536EM) on page page 25.
Phone Parts
4 Model 55i IP Phone Installation Guide
Key Panel
6 programmable keys with LEDs
High quality speakerphone
HAC handset
Message waiting lamp
6 dynamic context-
sensitive softkeys
Goodbye key
Options key
Hold key
Redial Key
Volume control
Navigational keys
8-line LCD screen
Keypad
Key Panel
Speakerphone/headset toggle key
Mute key
4 call appearance lines
Model 55i IP Phone Installation Guide 5
Key Description*
Keys Key Description
Goodbye key - Ends an active call. The Goodbye
key also exits an open list, such as the Options List,
without saving changes.
Options key - Accesses options to customize your
phone. Your System Administrator may have
already customized some of your settings. Check
with your System Administrator before changing
the administrator-only options.
Hold key - Places an active call on hold. To retrieve
a held call, press the call appearance button beside
the light that is flashing.
Key Description*
Redial key - Redials up to 100 previously dialed
numbers. Pressing the Redial key twice
simultaneously redials the last dialed number.
Volume control key - Adjusts the volume for the
handset, headset, ringer, and handsfree speaker.
See "Adjusting the Volume" on page 22 for more
information.
Line/Call Appearance key - Connects you to a line
or call. The Aastra 55i IP phone supports up to 4
line keys.
Handsfree key - Activates Handsfree for making
and receiving calls without lifting the handset.
When the audio mode option is set, this key is used
to switch between a headset and the handsfree
speakerphone. See "Customizing your phone" on
page 16 for more information.
Mute key - Mutes the microphone so that your
caller cannot hear you (the light indicator flashes
when the microphone is on mute).
6 Model 55i IP Phone Installation Guide
Keys Key Description
Navigation keys - Pressing the UP and DOWN
arrow keys lets you view different status and text
messages on the LCD display (if there is more than
1 line of status/text messages). These buttons also
let you scroll through menu selections, such as the
Options List.
Pressing the LEFT and RIGHT arrow keys lets you
view the different line/call appearances. While in
the Options List, these keys allow you to exit or
enter the current option. When you are editing
entries on the display, pressing the LEFT arrow key
erases the character on the left; pressing the RIGHT
arrow key sets the option.
Programmable keys - 6 Top keys: programmable
hard keys (up to 6 programmable functions)
By default, keys 1 through 4 are assigned as
Services, Directory, Callers List, and Intercom,
respectively. Keys 5 and 6 have no assigned
functions. All 6 keys are programmable and can be
assigned to perform specific functions.
The following are the default functions for the
programmable keys on the 55i IP phone:
1 - SERVICES Accesses enhanced features
and services such as XML
applications and voicemail,
provided by third parties.
2 - DIRECTORY Displays up to 200 names
and phone numbers (stored
in alphabetical order)
3 - CALLERS LIST Accesses the last 200 calls
received.
4 - INTERCOM Accesses another extension
on the network.
5 - NONE No assigned function
6 - NONE No assigned function
Key Description*
Note: For more information about programming
keys 1 through 6 to perform specific functions, see
the Aastra Model 55i User Guide.
Softkeys - 6 Bottom keys: programmable statebased softkeys (up to 20 programmable functions)
Note: For more information about programming
keys 1 through 6 to perform specific functions, see
the Aastra Model 55i User Guide.
*See the Aastra 55i User Guide for more information about each of these keys.
Model 55i IP Phone Installation Guide 7
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