Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from
unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will
not be liable for technical or editorial errors or omissions contained within this documentation. The
information contained in this documentation is subject to change without notice.
Copyright 2007 Aastra Telecom. www.aastra.com
All Rights Reserved.
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a
personal, worldwide, non-transferable, non-sublicenseable and non-exclusive,
restricted use license to use Software in object form solely with the Equipment for
which the Software was intended. This Product may integrate programs, licensed
to Aastra by third party Suppliers, for distribution under the terms of this
agreement. These programs are confidential and proprietary, and are protected as
such by copyright law as unpublished works and by international treaties to the
fullest extent under the applicable law of the jurisdiction of the Customer. In
addition, these confidential and proprietary programs are works conforming to the
requirements of Section 401 of title 17 of the United States Code. Customer shall
not disclose to any third party such confidential and proprietary programs and
information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display
Software furnished in object code form. Customer shall not modify, copy,
reproduce, distribute, transcribe, translate or reduce to electronic medium or
machine readable form or language, derive source code without the express
written consent of the Seller and its Suppliers, or disseminate or otherwise
disclose the Software to third parties. All Software furnished hereunder (whether
or not part of firmware), including all copies thereof, are and shall remain the
property of Seller and its Suppliers and are subject to the terms and conditions of
this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement
to abide by the terms and conditions contained herein. Removal or modification
of trademarks, copyright notices, logos, etc., or the use of Software on any
Equipment other than that for which it is intended, or any other material breach of
this Agreement, shall automatically terminate this license. If this Agreement is
terminated for breach, Customer shall immediately discontinue use and destroy or
return to Seller all licensed software and other confidential or proprietary
information of Seller. In no event shall Seller or its suppliers or licensors be liable
for any damages whatsoever (including without limitation, damages for loss of
business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to
use the software, even if Seller has been advised of the possibility of such
damages.
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Contents
Preface
About this guide ...............................................................................................................xiii
Directory Object (Directory List Screen) (57i only) ................................................G-21.
Status Message Object (Idle Screen) ....................................................................G-23.
Execute Commands Object (for executing XML commands) ...............................G-25.
Dynamic Configuration Object (to push a configuration to the phone) ..................G-27.
XML Image Objects (55i, 57i/57i CT only) ............................................................G-31.
Attributes/Options to Use with XML Objects .........................................................G-41.
HTTP Post .............................................................................................................G-45.
XML Schema File ..................................................................................................G-48.
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About this guide
Introduction
This SIP IP Phone Administrator Guide provides information on the basic
network setup, operation, and maintenance of the IP phones, Models 53i, 55i, 57i,
and 57i Cordless (57i CT). It also includes details on the functioning and
configuration of the IP phones.
Note: Features, characteristics, requirements, and configuration that are
specific to a particular IP phone model are indicated where required in
this guide.
Audience
Preface
Preface
This guide is for network administrators, system administrators, developers and
partners who need to understand how to operate and maintain the IP phone on a
SIP network. It also provides some user-specific information.
This guide contains information that is at a technical level, more suitable for
system or network administrators. Prior knowledge of IP Telephony concepts is
recommended.
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IP Phone Administrator Guide
About this guide
Other Documentation
The IP phone documentation consists of:
•<Model-specific> SIP IP Phone Installation Guide – contains installation
and set-up instructions, information on general features and functions, and
basic options list customization. Included with the phone.
how to set the phone up on the network, as well as advanced configuration
instructions for the SIP IP phone. This guide contains information that is at a
technical level more suitable for a system or network administrator.
•<Model-specific> SIP IP Phone User Guides – explains the most commonly
used features and functions for an end user.
This Administrator Guide complements the Aastra product-specific Installation
Guide and the Aastra product-specific User Guide.
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Chapters and appendixes in this guide
This guide contains the following chapters and appendixes:
ForGo to
An overview of the IP Phone firmware installation informationChapter 1
IP Phone interface methodsChapter 2
Administrator option informationChapter 3
Configuring the IP PhoneChapter 4
Operational information about the IP PhonesChapter 5
Advanced operational information about the IP PhonesChapter 6
Encryption informationChapter 7
Firmware upgrade informationChapter 8
Troubleshooting solutionsChapter 9
Configuration parametersAppendix A
Configuration server setupAppendix B
Configuring the IP Phones at the Asterisk PBXAppendix C
Sample configuration filesAppendix D
Sample BLF softkey settingsAppendix E
Sample multiple proxy server configurationAppendix F
Creating XML applicationsAppendix G
Preface
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About this chapter
Introduction
This chapter briefly describes the IP Phone Models, and provides information
about installing the IP phone firmware. It also describes the firmware and
configuration files that the IP phone models use for operation..
Topics
This chapter covers the following topics:
Chapter 1
Overview
Overview
Topi cPage
IP Phone Modelspage 1-2
Firmware Installation Informationpage 1-4
Firmware and Configuration Filespage 1-7
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IP Phone Administrator Guide
IP Phone Models
IP Phone Models
Description
The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network
allowing you to receive and place calls in the same manner as a regular business
telephone.
Overview
All phone models support the Session Initiation Protocol (SIP). The 57i CT offers
the base phone along with a cordless extension.
References
For more information about the features and installation requirements, see the
SIP IP Phone Installation Guide for your specific model..
The following illustration shows the types of IP Phone Models.
3-Line LCD Display,
6 Programmable Keys
53i
55i
3-Line LCD Display,
6 Programmable Keys,
6 Softkeys
57i
11-Line LCD Display,
12 Softkeys
15 Feature Keys on Handset
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57i CT
(includes handset)
12 Softkeys.
Overview
IP Phone Models
The following illustration shows IP phone optional accessories for the 55i, 57i,
and 57i CT IP phones.
Overview
536EM Expansion Module
for 55i, 57i, and 57i CT
The 536EM module adds 36 additional softkeys to the IP phone models 55i, 57i,
and 57i CT. The 536EM provides paper labels for each softkey. Up to 3 modules
can be piggy-backed to provide up to 108 additional softkeys for the phone.
The 560EM module adds 60 additional softekeys to the IP phone models 57i and
57i CT (using the 3 function keys on the bottom right of the unit). The 560EM
module provides an LCD display for display softkey labels. Up to 3 modules can
be piggy-backed to provide up to 180 additional softkeys for the phone.
Reference
For more information about installing and using the expansion modules, see your
phone-specific Installation Guide and User Guide.
560EM Expansion Module
for 57i, and 57i CT
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IP Phone Administrator Guide
Firmware Installation Information
Firmware Installation Information
Description
The firmware setup and installation for the IP phone can be done using any of the
following:
Overview
•Phone keypad menu (Phone UI)
•Aastra Web-based user interface (Aastra Web UI)
When the IP phone is initialized for the first time, DHCP is enabled by default.
Depending on the type of configuration server setup you may have, the IP phone
may download a firmware version automatically, or you may need to download it
manually.
Installation Considerations
The following considerations must be made before connecting the IP phone to the
network:
•If you are planning on using dynamic IP addresses, make sure a DHCP server
is enabled and running on your network.
•If you are not planning on using dynamic IP addresses, see Chapter 4, the
section, “Configuring Network Settings Manually” on page 4-7 for manually
setting up an IP address.
To install the IP phone hardware and cabling, refer to the model-specific
SIP IP Phone Installation Guide.
1-441-001160-00, Rev 01 Release 2.0
Overview
Firmware Installation Information
Installation Requirements
The following are general requirements for setting up and using your SIP IP
phone:
•A SIP-based IP PBX system or network installed and running with a number
created for the new IP phone.
•Adherence to SIP standard RFC 3261.
•Access to a configuration server where you can store the firmware image and
configuration files.
•The IP phone must be configured for a specific type of protocol to use. TFTP
is enabled by default. You can configure the following protocols on the IP
phone:
— TFTP (Trivial File Transfer Protocol)
— FTP (File Transfer Protocol)
— HTTP (Hypertext Transfer Protocol)
— HTTPS (Hypertext Transfer Protocol over Secure Socket Layer)
Note: If you set TFTP, the configuration server must be able to accept
connections anonymously.
Overview
•A 802.3af Ethernet/Fast Ethernet LAN
•Category 5/5e straight through cabling
•Power over Ethernet (PoE) inline power injector (optional accessory –
necessary only if your network provides no inline power and if you do not use
the IP Phone’s power adapter).
•Power adapter (included for models 53i, 55i, and 57i, and 57i CT).
•Service provider must support 55i SIP IP phone.
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IP Phone Administrator Guide
Firmware Installation Information
Configuration Server Requirement
A basic requirement for setting up the IP phone is to have a configuration server.
The configuration server allows you to:
•Store the firmware images that you need to download to your IP phone.
•Stores configuration files for the IP phone
•Stores the software when performing software upgrades to the IP phone
Overview
Reference
To set the protocol for your configuration server, see Chapter 4, the section,
“Configuring the Configuration Server Protocol” on page 4-13.
For setting up your configuration server, see Appendix B, “Configuration Server
Setup.”
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Overview
Firmware and Configuration Files
Firmware and Configuration Files
Description
When the IP phone is initialized for the first time, DHCP is enabled by default.
Depending on the type of configuration server setup you may have, the IP phone
may download a firmware version and configuration files automatically, or you
may need to download it manually.
Note: Automatic download is dependant on your configuration server
setup.
The firmware consists of a single file called:
•<phone model>.st
The configuration files consist of two files called:
•aastra.cfg
•<mac>.cfg
The following table provides the firmware for each Aastra IP phone model.
IP Phone Administrator Guide
Firmware and Configuration Files
Configuration File Precedence
Aastra IP phones can accept two sources of configuration data:
•The server configuration most recently downloaded/cached from the
configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<mac>.tuz
encrypted equivalents).
•Local configuration changes stored on the phone that were entered using
either the IP phone UI or the Aastra Web UI
Overview
In the event of conflicting values set by the different methods, values are applied
in the following sequence:
1.Default values hard-coded in the phone software
2.Values downloaded from the configuration server
3.Values stored locally on the phone
The last values to be applied to the phone configuration are the values that take
effect.
For example, if a parameter’s value is set in the local configuration (via Aastra
Web UI or IP phone UI) and the same value was also set differently in one of the
<mac>.cfg/aastra.cfg files on the configuration server, the local configuration
value is the value that takes effect because that is the last value applied to the
configuration.
Configuration Methods
You can use the following to setup and configure the IP phone:
•IP phone UI
•Aastra Web UI
•Configuration files
Model 53i has 6 softkeys available for programming. Models 55i, 57i, and 57i CT
have 12 softkeys available for programming (programmable up to 20 functions).
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Overview
Firmware and Configuration Files
References
For setting up and configuring the IP phone using either the IP phone UI, the
Aastra Web UI, or the configuration files, see Chapter 4, “Network Configuration
of the IP Phones.”
For information about the softkey and programmable key parameters, see
Appendix A, the section, “Softkey/Programmable Key/Feature Key Parameters”
on page A-108.
Installing the Firmware/Configuration Files
The following procedure describes how to install the firmware and configuration
files.
StepAction
1If DHCP is disabled, manually enter the configuration server’s IP address. For details on setting
DHCP, see Chapter 4, the section “DHCP” on page 4-4.
2Copy the firmware file <phone model>.st to the root directory of the configuration server. The IP
phone accepts the new firmware file only if it is different from the firmware currently loaded on the IP
phone.
Overview
Note: The <phone model> attribute is the IP phone model (i.e., 53i.st, 55i.st)
3Copy the Aastra configuration files (aastra.cfg and <mac>.cfg) to the root directory of the
configuration server.
Note: The <mac> attribute represents the actual MAC address of your phone.
(i.e., 00085D030996.cfg).
4Note: Restart tthe IP phone as described in the section, “How to Restart the IP Phone” on page .
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Configuration Interface Methods
About this chapter
Introduction
This chapter describes the methods you can use to configure the IP phones..
Note: Features, characteristics, requirements, and configuration that are
specific to a particular IP phone model are indicated where required in
this guide.
Topics
Chapter 2
Configuration Interface Methods
This chapter covers the following topics:
Topi cPage
IP Phone UIpage 2-2
Aastra Web UIpage 2-7
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IP Phone Administrator Guide
IP Phone UI
IP Phone UI
The IP Phone User Interface (UI) provides an easy way to access features and
functions for using and configuring the IP phone. You can use the following
hardkeys to perform specific functions and display information to the phone’s
LCD display on all phone models:
IP Phone Hard KeyLooks Like This:
Goodbye Key
Options Key
Hold Key
Redial Key
Volume Control Keys
Configuration Interface Methods
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Line/Call Appearance Keys
(See your model-specific User
Guide for applicable Line/Call
Appearance keys for your phone
model.)
Speakerphone/Headset Key
Configuration Interface Methods
IP Phone UI
IP Phone Hard KeyLooks Like This:
Mute Key
Navigation Keys
Softkeys/Programmable
Keys
Softkeys and programmable keys
vary for each phone model. See
your model-specific User Guide
for applicable keys. For setting
functions on the softkeys/
programmable keys, see Chapter
5, the section, “Softkeys/
Programmable Keys/Feature
Keys” on page 5-21
Configuration Interface Methods
By default, specific softkeys/programmable keys on each phone model can also
access the Directory List and Callers List, and initiate transfers and conference
calls.
Reference
For more information about using the hard keys, see Chapter 5, the section, “Hard
Keys” on page 5-18. For more information about the softkeys/programmable
keys, see Chapter 5, the section, “Softkeys/Programmable Keys/Feature Keys” on
page 5-21.
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IP Phone UI
Options Key
The Options key allows you to access the "Options List" on the IP phone.
Accessible options in this list are for both user and administrator use. An
administrator must enter a password for administrator options.
Note: An administrator has the option of enabling and disabling the use
of password protection in the IP phone UI. This is configurable using the
configuration files only. For more information about this feature, see
Appendix A, the section “Password Settings” on page A-8.
This document describes the administrator options only. For a description of the
user options in the "Options List", see your model-specific SIP IP Phone User Guide.
Configuration Interface Methods
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