Aastra 53I SIP, 55I SIP, 57I CT SIP, 57I SIP Administrator Guide

53i, 55i, 57i, 57i C53i, 55i, 57i, 57i CT
SISIP I IP PHONE PHONE
41-001160-00
Rev 01
Administrator Guide
Release 2.0
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Copyright 2007 Aastra Telecom. www.aastra.com All Rights Reserved.
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
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Contents
Preface
About this guide ...............................................................................................................xiii
Introduction ...............................................................................................................xiii.
Audience ...................................................................................................................xiii.
Other Documentation ............................................................................................... xiv.
Chapters and appendixes in this guide ..................................................................... xv.
Chapter 1 Overview
.
About this chapter ...........................................................................................................1-1.
IP Phone Models ............................................................................................................1-2.
Description ...............................................................................................................1-2.
Firmware Installation Information ...................................................................................1-4.
Description ...............................................................................................................1-4.
Installation Considerations .......................................................................................1-4.
Installation Requirements .........................................................................................1-5.
Configuration Server Requirement ...........................................................................1-6.
Firmware and Configuration Files ...................................................................................1-7.
Description ...............................................................................................................1-7.
Configuration File Precedence .................................................................................1-8.
Configuration Methods .............................................................................................1-8.
Installing the Firmware/Configuration Files ..............................................................1-9.
Contents
.
Chapter 2 Configuration Interface Methods
.
About this chapter ...........................................................................................................2-1.
IP Phone UI ....................................................................................................................2-2.
Options Key ..............................................................................................................2-4.
Aastra Web UI ................................................................................................................2-7.
Description ...............................................................................................................2-7.
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Contents
Chapter 3 Administrator Options
About this chapter ...........................................................................................................3-1.
Administrator Level Options ...........................................................................................3-3.
HTTP/HTTPS Support .............................................................................................2-7.
Using HTTPS via the Aastra Web UI .......................................................................2-9.
Accessing the Aastra Web UI ................................................................................2-10.
Status .....................................................................................................................2-12.
Operation ...............................................................................................................2-12.
Basic Settings ........................................................................................................2-13.
Advanced Settings .................................................................................................2-13.
Enabling/Disabling the Aastra Web UI ...................................................................2-14.
...............................................................................................................................2-14.
.
Description ...............................................................................................................3-3.
IP Phone UI Options ................................................................................................3-3.
Aastra Web UI Options ............................................................................................3-4.
Configuration File Options ........................................................................................3-4.
Phone Status ............................................................................................................3-6.
Basic Preferences (Aastra Web UI) .......................................................................3-10.
Network ..................................................................................................................3-12.
Line Settings ..........................................................................................................3-20.
Softkeys/Programmable Keys ................................................................................3-21.
Configuration Server Settings ................................................................................3-23.
Firmware Update Features ....................................................................................3-25.
...............................................................................................................................3-25.
Chapter 4 Network Configuration of the IP Phones
.
About this chapter ...........................................................................................................4-1.
Overview .........................................................................................................................4-3.
Basic Network Settings ...................................................................................................4-4.
DHCP .......................................................................................................................4-4.
Configuring Network Settings Manually ...................................................................4-7.
Configuring Ethernet Ports 0 and 1 Negotiation .......................................................4-9.
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Configuration Server Protocol ......................................................................................4-13.
Configuring the Configuration Server Protocol .......................................................4-13.
Advanced Network Settings .........................................................................................4-18.
Network Address Translation (NAT) ......................................................................4-18.
Configuring Nortel NAT (optional) ..........................................................................4-20.
Configuring NAT Address and Port (optional) ........................................................4-22.
HTTPS Client/Server Configuration .......................................................................4-24.
Universal Plug and Play (UPnP) (for remote phones) ............................................4-28.
Virtual LAN (optional) .............................................................................................4-31.
Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS ......................4-32.
Network Time Servers ............................................................................................4-41.
Session Initiation Protocol (SIP) Settings ...............................................................4-43.
Real-time Transport Protocol (RTP) Settings .........................................................4-56.
Chapter 5 Operational IP Phone Features
.
About this chapter ...........................................................................................................5-1.
Operational Features ......................................................................................................5-3.
Description ...............................................................................................................5-3.
User Passwords .......................................................................................................5-6.
Administrator Passwords .........................................................................................5-8.
Locking and Unlocking the Phone ............................................................................5-9.
Time and Date ........................................................................................................5-14.
Hard Keys ..............................................................................................................5-18.
Softkeys/Programmable Keys/Feature Keys .........................................................5-21.
Locking IP Phone Keys ..........................................................................................5-35.
Suppressing DTMF Playback .................................................................................5-37.
Display DTMF Digits ..............................................................................................5-39.
Busy Lamp Field (BLF) ..........................................................................................5-41.
BLF Subscription Period ........................................................................................5-48.
Directed Call Pickup (BLF or XML Call Interception) .............................................5-50.
Do Not Disturb (DND) ............................................................................................5-65.
Bridged Line Appearance (BLA) (57i/57i CT/53i only) ...........................................5-67.
Park Calls/Pick Up Parked Calls ............................................................................5-73.
Last Call Return (lcr) (Sylantro Servers only) .........................................................5-86.
Contents
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Contents
Chapter 6 Advanced IP Phone Operational Features
About this chapter ...........................................................................................................6-1.
Advanced Operational Features .....................................................................................6-2.
Call Forwarding ......................................................................................................5-90.
Callers List .............................................................................................................5-96.
Missed Calls Indicator ..........................................................................................5-101.
Directory List ........................................................................................................5-103.
Voicemail (55i, 57i, and 57i CT only) ....................................................................5-113.
XML Customized Services ...................................................................................5-116.
SIP Local Dial Plan ..............................................................................................5-137.
Incoming/Outgoing Intercom with Auto-Answer ...................................................5-142.
Audio Transmit and Receive Gain Adjustments ...................................................5-146.
Ring Tones and Tone Sets ...................................................................................5-148.
Priority Alerting .....................................................................................................5-153.
Stuttered Dial Tone ...............................................................................................5-160.
Call Waiting Tone .................................................................................................5-162.
Language .............................................................................................................5-164.
.
MAC Address/Line Number in REGISTER Messages .............................................6-3.
SIP Message Sequence for Blind Transfer ..............................................................6-5.
Update Caller ID During a Call .................................................................................6-6.
Boot Sequence Recovery Mode ..............................................................................6-7.
Auto-discovery Using mDNS ....................................................................................6-8.
Single Call Restriction (57i CT only) ........................................................................6-9.
Chapter 7 Encryption and the IP Phone
.
About this chapter ...........................................................................................................7-1.
Encryption and the IP Phone ..........................................................................................7-2.
Configuration File Encryption Method ......................................................................7-2.
Procedure to Encrypt/Decrypt Configuration Files ...................................................7-3.
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Chapter 8 Firmware Upgrade
.
About this chapter ...........................................................................................................8-1.
Upgrading the Firmware .................................................................................................8-2.
Manual Firmware Update (TFTP only) .....................................................................8-2.
Manual Firmware and Configuration File Update .....................................................8-4.
Automatic Update (auto-resync) ..............................................................................8-6.
......................................................................................................................................8-10.
Chapter 9 Troubleshooting
.
About this chapter ...........................................................................................................9-1.
Troubleshooting ..............................................................................................................9-2.
Troubleshooting Solutions ..............................................................................................9-8.
Description ...............................................................................................................9-8.
Why does my phone display “Application missing”? ................................................9-8.
Why does my phone display the “No Service” message? ........................................9-9.
Why does my phone display "Bad Encrypted Config"? ............................................9-9.
Why is my phone not receiving the TFTP IP address from the DHCP Server? .....9-10.
How do I set the IP phone to factory default? ........................................................9-13.
How to reset a user’s password? ...........................................................................9-16.
Contents
Appendix A Configuration Parameters
.
About this appendix ....................................................................................................... A-1.
Setting Parameters in Configuration Files ..................................................................... A-4.
Operational, Basic, and Advanced Parameters ............................................................. A-5.
Network Settings ..................................................................................................... A-5.
Password Settings .................................................................................................. A-8.
Emergency Dial Plan Settings ................................................................................. A-9.
Aastra Web UI Settings ......................................................................................... A-10.
Configuration Server Settings ............................................................................... A-11.
Network Address Translation (NAT) Settings ........................................................ A-18.
HTTPS Client and Server Settings ........................................................................ A-20.
UPnP Settings ....................................................................................................... A-22.
Virtual Local Area Network (VLAN) Settings ......................................................... A-24.
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Contents
Hard Key Parameters ................................................................................................ A-106.
Type of Service (ToS)/DSCP Settings ................................................................... A-27.
Time Server Settings ............................................................................................. A-28.
Time and Date Settings ......................................................................................... A-30.
SIP Local Dial Plan Settings ................................................................................. A-37.
SIP Basic, Global Settings .................................................................................... A-40.
SIP Basic, Per-Line Settings ................................................................................. A-48.
Advanced SIP Settings ......................................................................................... A-58.
RTP, Codec, DTMF Global Settings ...................................................................... A-63.
DTMF Per-Line Settings ........................................................................................ A-65.
Silence Suppression Settings ............................................................................... A-66.
Voicemail Settings ................................................................................................. A-67.
Directory Settings .................................................................................................. A-68.
Callers List Settings .............................................................................................. A-69.
Call Forward Settings ............................................................................................ A-69.
Missed Calls Indicator Settings ............................................................................. A-70.
XML Settings ......................................................................................................... A-71.
Action URI Settings ............................................................................................... A-74.
Ring Tone and Tone Set Global Settings .............................................................. A-77.
Ring Tone Per-Line Settings ................................................................................. A-78.
Stuttered Dial Tone Setting ................................................................................... A-79.
Call Waiting Tone Setting ...................................................................................... A-79.
Priority Alert Settings ............................................................................................. A-80.
Language Settings ................................................................................................ A-86.
Language Pack Settings ....................................................................................... A-87.
Suppress DTMF Playback Setting ........................................................................ A-96.
Display DTMF Digits Setting ................................................................................. A-97.
Intercom and Auto-Answer Settings ...................................................................... A-98.
Audio Transmit and Receive Gain Adjustment Settings ..................................... A-101.
Directed Call Pickup (BLF or XML Call Interception) Settings ............................ A-104.
BLF Subscription Period Settings ....................................................................... A-105.
Softkey Settings for 55i, 57i, 57i CT .................................................................... A-110.
Programmable Key Settings for 53i and 55i ........................................................ A-117.
Top Softkey Settings for 57i and 57i CT .............................................................. A-121.
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Handset Feature Key Settings for the 57i CT ..................................................... A-126.
Expansion Module Key Settings for 536M (53i/55i)
and 560M (57i/57i CT) ........................................................................................ A-128
Locking Softkeys and Programmable Keys ........................................................ A-131.
Advanced Operational Parameters ........................................................................... A-134.
MAC Address/Line Number ............................................................................... A-134.
Blind Transfer Setting. ......................................................................................... A-135.
Update Caller ID Setting. .................................................................................... A-136.
Boot Sequence Recovery Mode. ........................................................................ A-136.
Single Call Restriction ......................................................................................... A-137.
Troubleshooting Parameters ..................................................................................... A-138.
Log Settings ........................................................................................................ A-138.
Appendix B Configuration Server Setup
.
About this appendix ....................................................................................................... B-1.
Configuration Server Protocol Setup ............................................................................. B-2.
TFTP Server Set-up ................................................................................................ B-2.
Appendix C Configuring the IP Phone at the Asterisk IP PBX
.
About this appendix ....................................................................................................... C-1.
IP Phone at the Asterisk IP PBX ...................................................................................C-2.
Contents
.
Appendix D Sample Configuration Files
.
About this appendix ....................................................................................................... D-1.
Sample Configuration Files ...........................................................................................D-2.
57i Sample Configuration File .................................................................................D-2.
57i CT Sample Configuration File ......................................................................... D-12.
53i Sample Configuration File ............................................................................... D-29.
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Appendix E Sample BLF Softkey Settings
About this appendix ....................................................................................................... E-1.
Sample BLF Softkey Settings ........................................................................................ E-2.
Contents
Appendix F Sample Multiple Proxy Server Configuration
About this appendix ....................................................................................................... F-1.
Multiple Proxy Server Configuration .............................................................................. F-2.
Appendix G Creating an XML Application
About this appendix .......................................................................................................G-1.
How to Create an XML Application ................................................................................G-3.
Limited Warranty
.
.
Asterisk BLF ............................................................................................................ E-2.
BroadSoft BroadWorks BLF .................................................................................... E-3.
.
.
Overview .................................................................................................................G-3.
XML format ..............................................................................................................G-3.
Creating XML Objects .............................................................................................G-4.
Creating Custom Softkeys ......................................................................................G-5.
Text Menu Object (Menu Screens) ..........................................................................G-6.
Text Screen Object (Text Screens) ..........................................................................G-8.
UserInput Object (User Input Screens) .................................................................G-13.
Directory Object (Directory List Screen) (57i only) ................................................G-21.
Status Message Object (Idle Screen) ....................................................................G-23.
Execute Commands Object (for executing XML commands) ...............................G-25.
Dynamic Configuration Object (to push a configuration to the phone) ..................G-27.
XML Image Objects (55i, 57i/57i CT only) ............................................................G-31.
Attributes/Options to Use with XML Objects .........................................................G-41.
HTTP Post .............................................................................................................G-45.
XML Schema File ..................................................................................................G-48.
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About this guide

Introduction

This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the IP phones, Models 53i, 55i, 57i, and 57i Cordless (57i CT). It also includes details on the functioning and configuration of the IP phones.
Note: Features, characteristics, requirements, and configuration that are
specific to a particular IP phone model are indicated where required in this guide.

Audience

Preface

Preface
This guide is for network administrators, system administrators, developers and partners who need to understand how to operate and maintain the IP phone on a SIP network. It also provides some user-specific information.
This guide contains information that is at a technical level, more suitable for system or network administrators. Prior knowledge of IP Telephony concepts is recommended.
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IP Phone Administrator Guide
About this guide

Other Documentation

The IP phone documentation consists of:
<Model-specific> SIP IP Phone Installation Guide – contains installation and set-up instructions, information on general features and functions, and basic options list customization. Included with the phone.
Model 53i, 55i, 57i, 57i CT SIP IP Phone Administrator Guide – explains
Preface
how to set the phone up on the network, as well as advanced configuration instructions for the SIP IP phone. This guide contains information that is at a technical level more suitable for a system or network administrator.
<Model-specific> SIP IP Phone User Guides – explains the most commonly used features and functions for an end user.
This Administrator Guide complements the Aastra product-specific Installation Guide and the Aastra product-specific User Guide.
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Chapters and appendixes in this guide

This guide contains the following chapters and appendixes:
For Go to
An overview of the IP Phone firmware installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator option information Chapter 3 Configuring the IP Phone Chapter 4 Operational information about the IP Phones Chapter 5 Advanced operational information about the IP Phones Chapter 6 Encryption information Chapter 7 Firmware upgrade information Chapter 8 Troubleshooting solutions Chapter 9 Configuration parameters Appendix A Configuration server setup Appendix B Configuring the IP Phones at the Asterisk PBX Appendix C Sample configuration files Appendix D Sample BLF softkey settings Appendix E Sample multiple proxy server configuration Appendix F Creating XML applications Appendix G
Preface
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About this chapter

Introduction
This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation..
Topics
This chapter covers the following topics:
Chapter 1
Overview
Overview
Topi c Page
IP Phone Models page 1-2 Firmware Installation Information page 1-4 Firmware and Configuration Files page 1-7
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IP Phone Administrator Guide IP Phone Models

IP Phone Models

Description

The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone.
Overview
All phone models support the Session Initiation Protocol (SIP). The 57i CT offers the base phone along with a cordless extension.
References
For more information about the features and installation requirements, see the SIP IP Phone Installation Guide for your specific model..
The following illustration shows the types of IP Phone Models.
3-Line LCD Display, 6 Programmable Keys
53i
55i
3-Line LCD Display,
6 Programmable Keys,
6 Softkeys
57i
11-Line LCD Display,
12 Softkeys
15 Feature Keys on Handset
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57i CT
(includes handset)
12 Softkeys.
Overview
IP Phone Models
The following illustration shows IP phone optional accessories for the 55i, 57i, and 57i CT IP phones.
Overview
536EM Expansion Module for 55i, 57i, and 57i CT
The 536EM module adds 36 additional softkeys to the IP phone models 55i, 57i, and 57i CT. The 536EM provides paper labels for each softkey. Up to 3 modules can be piggy-backed to provide up to 108 additional softkeys for the phone.
The 560EM module adds 60 additional softekeys to the IP phone models 57i and 57i CT (using the 3 function keys on the bottom right of the unit). The 560EM module provides an LCD display for display softkey labels. Up to 3 modules can be piggy-backed to provide up to 180 additional softkeys for the phone.
Reference
For more information about installing and using the expansion modules, see your phone-specific Installation Guide and User Guide.
560EM Expansion Module for 57i, and 57i CT
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IP Phone Administrator Guide Firmware Installation Information

Firmware Installation Information

Description

The firmware setup and installation for the IP phone can be done using any of the following:
Overview
Phone keypad menu (Phone UI)
Aastra Web-based user interface (Aastra Web UI)
When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.

Installation Considerations

The following considerations must be made before connecting the IP phone to the network:
If you are planning on using dynamic IP addresses, make sure a DHCP server is enabled and running on your network.
If you are not planning on using dynamic IP addresses, see Chapter 4, the section, “Configuring Network Settings Manually” on page 4-7 for manually setting up an IP address.
To install the IP phone hardware and cabling, refer to the model-specific SIP IP Phone Installation Guide.
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Overview
Firmware Installation Information

Installation Requirements

The following are general requirements for setting up and using your SIP IP phone:
A SIP-based IP PBX system or network installed and running with a number created for the new IP phone.
Adherence to SIP standard RFC 3261.
Access to a configuration server where you can store the firmware image and configuration files.
The IP phone must be configured for a specific type of protocol to use. TFTP is enabled by default. You can configure the following protocols on the IP phone:
TFTP (Trivial File Transfer Protocol)
FTP (File Transfer Protocol)
HTTP (Hypertext Transfer Protocol)
HTTPS (Hypertext Transfer Protocol over Secure Socket Layer)
Note: If you set TFTP, the configuration server must be able to accept
connections anonymously.
Overview
A 802.3af Ethernet/Fast Ethernet LAN
Category 5/5e straight through cabling
Power over Ethernet (PoE) inline power injector (optional accessory – necessary only if your network provides no inline power and if you do not use the IP Phone’s power adapter).
Power adapter (included for models 53i, 55i, and 57i, and 57i CT).
Service provider must support 55i SIP IP phone.
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IP Phone Administrator Guide Firmware Installation Information

Configuration Server Requirement

A basic requirement for setting up the IP phone is to have a configuration server. The configuration server allows you to:
Store the firmware images that you need to download to your IP phone.
Stores configuration files for the IP phone
Stores the software when performing software upgrades to the IP phone
Overview
Reference
To set the protocol for your configuration server, see Chapter 4, the section,
“Configuring the Configuration Server Protocol” on page 4-13.
For setting up your configuration server, see Appendix B, “Configuration Server
Setup.”
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Overview

Firmware and Configuration Files

Firmware and Configuration Files

Description

When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version and configuration files automatically, or you may need to download it manually.
Note: Automatic download is dependant on your configuration server
setup.
The firmware consists of a single file called:
<phone model>.st
The configuration files consist of two files called:
aastra.cfg
•<mac>.cfg
The following table provides the firmware for each Aastra IP phone model.
Overview
IP Phone Model
53i 53i.st2 55i 55i.st2 57i 57i.st2 57i CT 57i Cordless.st2
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Associated Firmware
IP Phone Administrator Guide Firmware and Configuration Files

Configuration File Precedence

Aastra IP phones can accept two sources of configuration data:
The server configuration most recently downloaded/cached from the configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<mac>.tuz encrypted equivalents).
Local configuration changes stored on the phone that were entered using either the IP phone UI or the Aastra Web UI
Overview
In the event of conflicting values set by the different methods, values are applied in the following sequence:
1. Default values hard-coded in the phone software
2. Values downloaded from the configuration server
3. Values stored locally on the phone
The last values to be applied to the phone configuration are the values that take effect.
For example, if a parameter’s value is set in the local configuration (via Aastra Web UI or IP phone UI) and the same value was also set differently in one of the <mac>.cfg/aastra.cfg files on the configuration server, the local configuration value is the value that takes effect because that is the last value applied to the configuration.

Configuration Methods

You can use the following to setup and configure the IP phone:
IP phone UI
•Aastra Web UI
Configuration files
Model 53i has 6 softkeys available for programming. Models 55i, 57i, and 57i CT have 12 softkeys available for programming (programmable up to 20 functions).
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Overview
Firmware and Configuration Files
References
For setting up and configuring the IP phone using either the IP phone UI, the Aastra Web UI, or the configuration files, see Chapter 4, “Network Configuration
of the IP Phones.”
For information about the softkey and programmable key parameters, see Appendix A, the section, “Softkey/Programmable Key/Feature Key Parameters” on page A-108.

Installing the Firmware/Configuration Files

The following procedure describes how to install the firmware and configuration files.
Step Action
1 If DHCP is disabled, manually enter the configuration server’s IP address. For details on setting
DHCP, see Chapter 4, the section “DHCP” on page 4-4.
2 Copy the firmware file <phone model>.st to the root directory of the configuration server. The IP
phone accepts the new firmware file only if it is different from the firmware currently loaded on the IP phone.
Overview
Note: The <phone model> attribute is the IP phone model (i.e., 53i.st, 55i.st)
3 Copy the Aastra configuration files (aastra.cfg and <mac>.cfg) to the root directory of the
configuration server.
Note: The <mac> attribute represents the actual MAC address of your phone. (i.e., 00085D030996.cfg).
4 Note: Restart tthe IP phone as described in the section, “How to Restart the IP Phone” on page .
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Configuration Interface Methods

About this chapter

Introduction
This chapter describes the methods you can use to configure the IP phones..
Note: Features, characteristics, requirements, and configuration that are
specific to a particular IP phone model are indicated where required in this guide.
Topics
Chapter 2
Configuration Interface Methods
This chapter covers the following topics:
Topi c Page
IP Phone UI page 2-2 Aastra Web UI page 2-7
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IP Phone Administrator Guide IP Phone UI

IP Phone UI

The IP Phone User Interface (UI) provides an easy way to access features and functions for using and configuring the IP phone. You can use the following hardkeys to perform specific functions and display information to the phone’s LCD display on all phone models:
IP Phone Hard Key Looks Like This:
Goodbye Key
Options Key
Hold Key
Redial Key
Volume Control Keys
Configuration Interface Methods
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Line/Call Appearance Keys
(See your model-specific User Guide for applicable Line/Call Appearance keys for your phone model.)
Speakerphone/Headset Key
Configuration Interface Methods
IP Phone UI
IP Phone Hard Key Looks Like This:
Mute Key
Navigation Keys
Softkeys/Programmable Keys
Softkeys and programmable keys vary for each phone model. See your model-specific User Guide for applicable keys. For setting functions on the softkeys/ programmable keys, see Chapter
5, the section, “Softkeys/ Programmable Keys/Feature Keys” on page 5-21
Configuration Interface Methods
By default, specific softkeys/programmable keys on each phone model can also access the Directory List and Callers List, and initiate transfers and conference calls.

Reference

For more information about using the hard keys, see Chapter 5, the section, “Hard
Keys” on page 5-18. For more information about the softkeys/programmable
keys, see Chapter 5, the section, “Softkeys/Programmable Keys/Feature Keys” on
page 5-21.
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IP Phone Administrator Guide IP Phone UI

Options Key

The Options key allows you to access the "Options List" on the IP phone. Accessible options in this list are for both user and administrator use. An administrator must enter a password for administrator options.
Note: An administrator has the option of enabling and disabling the use
of password protection in the IP phone UI. This is configurable using the configuration files only. For more information about this feature, see Appendix A, the section “Password Settings” on page A-8.
This document describes the administrator options only. For a description of the user options in the "Options List", see your model-specific SIP IP Phone User Guide.
Configuration Interface Methods
2-4 41-001160-00, Rev 01 Release 2.0
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