Aastra Telecom 480i SIP User Manual
480i SIP IP
PHONE
RELEASE # 1.0
USER GUIDE
Aastra Telecom will not accept liability for any damages and/or long
distance charges, which result from unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Aastra Telecom
will not be liable for technical or editorial errors or omissions
contained within this documentation. The information contained
in this documentation is subject to change without notice.
Copyright 2005 Aastra Telecom. www.aastra.com
All Rights Reserved.
Table of Contents
Table of Contents
Introduction..................................1
Phone Features ..........................1
General Requirements................1
Documentation............................1
Installation and Set-up ................1
Getting Started.............................2
When You First Plug in
Your Phone .............................2
Updating Your Phone..................2
Start up Screens .........................2
Network Disconnected................2
Restarting Your Phone................3
Customizing Y our Phone.............4
Setting Your Options...................4
To Access the Aastra
480i Web Client .....................4
To Find Your Phone’s
IP Address.............................4
Using the 480i Phone...................5
Hard keys ...................................5
Multiple Line and Call
Appearances............................5
Softkeys .................................... 6
Idle State.................................... 6
Customized Softkeys.................. 6
Softkeys as Line/Call
Appearances .........................7
Softkeys as Customized
Speed Dials ...........................8
Connected State .........................8
Making Calls.................................9
Dialing a Number Live................ 9
Pre-dialling a Number ................ 9
Using Handsfree
Speakerphone............................ 9
Using a Headset .......................10
Advanced Volume Controls
for the Headset Mic..............10
To Make and Receive Calls
Using a Headset..................10
Redial........................................11
Mute .........................................11
Receiving Calls ........................11
Answering an Incoming Call....11
Handling Calls .......................... 12
Placing a Call on Hold.............. 12
When on Hold......................... 12
Automatic Hold........................ 12
Retrieving a Held Cal.............. 12
Transferring a Call ................... 12
Blind Transfer.......................... 12
Consultative Transfer.............. 12
Conferencing Calls .................. 13
Picking up Calls........................ 14
Ending Calls ............................ 14
Additional Features
Star Codes
Services
Troubleshooting........................ 15
Limited Warranty....................... 17
.................................. 14
................. 14
.............................. 14
i
•
Introduction
This 480i IP telephone provides
communications over an IP
Network using the SIP IP telephony
protocol. The 480i has all the
features of a regular business set
and more, allowing you to make
and receive calls, transfer,
conference and more.
Phone Features
• A 3.5" x 2.25" backlit display.
Introduction
• 6 multi-functional softkeys.
• 4 line/call appearance buttons
with corresponding lights.
• Enhanced busy lamp Þelds.
• Up to 5 additional line/call
appearances as softkeys.
• Full-duplex speakerphone for
handsfree.
• Built-in-two-port, 10/100 Ethernet switch which lets you share a
connection with your computer.
• Inline power support, which
eliminates power adapters.
General Requirements
• A SIP based IP PBX system or
network installed and running
with a number created for the
new 480i phone.
• Access to a Trivial File Transfer
Protocol (TFTP) server.
• 802.3 Ethernet/Fast Ethernet
LAN.
• Category 5/5e straight through
cabling.
• Power over Ethernet (PoE)
power supply (optional
accessory – necessary only if
no inline power is provided
on the network).
About this Guide
This guide explains how to use
the basic features of your new 480i
phone. Not all features listed are
available by default. Contact your
system or network administrator to
Þnd out which features and services
are available to you on your system.
Your system administrator has the
ability to customize some features
on this phone. For information on
more advanced settings and
conÞgurations, administrators
should refer to the
Phone Administration Guide
Aastra SIP 480i IP
.
Documentation
Aastra 480i Installation Guide
– installation and set-up
instructions, general features and
functions, and basic options
list customization. Included with
the telephone.
•
Aastra SIP 480i IP Phone User
Guide
– explains the most
commonly used features and
functions for an end user.
• Aastra SIP 480i IP Phone
Administration Guide
explains how to set the 480i
phone up on the network and
contains advanced conÞguration
instructions for the 480i. This
guide has instructions that are at
a technical level suitable to a
system or network administrator.
–
Installation and Set-up
If your system administrator has
not already set-up your 480i phone,
please refer to the
Installation Guide
installation and physical set-up of
the 480i. For more advanced
administration and conÞguration
information, system and network
administrators should refer
to the
Aastra SIP 480i IP Phone
Administration Guide.
Aastra 480i
for basic
1
Model 480i SIP User Guide
Getting Started
When You First Plug in
Your Phone
The 480i automatically begins the
start up sequence as soon as it is
connected. The phone goes through
this process the Þrst time you plug
in your phone and every time you
restart your phone. The Þrst screen
the phone displays is the Aastra
splash screen.
Updating Your Phone
After displaying the Aastra splash
screen, the 480i will check settings
and check for new updates on the
server for the conÞguration Þles
and Þrmware. If a new update is
found, the phone will display
what kind of update it is installing
(either “
“
a few moments while the phone
downloads the latest updates.
Your system or network
administrator will set up new
updates on the server.
Important! Do not unplug or
remove power to the phone while it
is checking or installing Þrmware.
Updating Config
New Firmware
Checking for Firmware
Do not unplug phone!
”). This may take
60%
” or
Start up Screens
After the phone displays the Aastra
splash screen or after downloading
an update (if an update was available), the phone will display the Idle
State screen:
Mon Apr 17 11:30pm
Joe Smith
1101
Voice mail
DND
Call Fwd
Note: The Idle State screen on your
phone may not look exactly as
represented here. The softkeys
and screen conÞgurations shown
are just an example of softkeys
that could be set up on your phone
by your system administrator.
Sales Dept
Call Home
More
Network Disconnected
The “ Network disconnected ”
prompt appears on the display and
the telephone status light turns
on when the phone is not properly
connected to the network. The
phone also displays the default time
and date of
or the equivalent. Check that the
cables are tightly connected to the
phone and to the wall jack. The
phone should automatically detect
when it is reconnected and will
display the “
prompt for a few seconds. However,
if changes have been made to your
phone’s network settings, you may
need to restart your phone.
For more information about
connecting your phone, refer to the
Aastra 480i Installation Guide under
the “
and to Power
your system or network
administrator for assistance.
12:00am Jan 1st, 2000
Network connected
Connecting to the Network
“ section. Check with
”
Getting Started
Model 480i SIP User Guide 2
Restarting Your Phone
s
s
You may want to restart your
phone to check for updates for your
phone on the server. You may also
need to restart your phone if you
have been asked to do so by your
network or system administrator, or
if you are having problems with
your phone.
Note: Your phone will be temporarily
out of service during the restart
and downloading process.
Important! Do not unplug or
remove power to the phone while
it is checking or installing
Getting Started
Þrmware.
To restart your phone:
1. Press £ to enter the
Options List.
2. Use
of options to 10.Phone Status
and press the
you can press
to this option.
3. Use
Status list to
press the
can press 3
this option.
4. Press the Reset softkey to reset
the phone.
5. If you do not wish to reset your
phone, press the
You can also reset your phone
from the Aastra 480i Web Client.
For more information about the
Aastra 480i Web Client, please refer
to the section “
Phone
to scroll down the list
Show softkey, or
0
to jump directly
to scroll down the Phone
3.Reset Phone
Show
softkey, or you
to jump directly to
Cancel
softkey.
Customizing Your
” within this guide.
and
3
Model 480i SIP User Guide
Customizing Your Phone
Setting Your Options
Pressing the £button gives
you a list of conÞguration options.
You can also change these options in
your phone through the Aastra
480i Web Client. Refer to the Aastra
480i Installation Guide for
information on less advanced
conÞguration options.
Note: Some options should only be
set up or changed by a network
or system administrator. Please
contact your system or network
administrator before adjusting
any administrator level options.
For more information on these
options, administrators should
refer to the Aastra SIP 480i IP
Phone Administration Guide.
To Access the Aastra 480i
Web Client
Open your web browser (i.e.
Internet Explorer or Netscape, etc.)
and enter your phone’s IP address
into the address Þeld, starting
with the web preÞx “http://”, for
example: “http://192.168.0.100”.
Options List
7.SetAudio
8.Network
9.SIP Settings
10.Phone Status
Show
3. Use
s to scroll to 1.Network
Status and press the Show
softkey, or you can press 1 to
jump directly to this option.
Phone Status
1.Network Status
2.Firmware Version
3.Reset Phone
4.Factory Default
Show
4. Press the IP Addr softkey.
Attr.
LinkStat.
Negotiat.
Speed
Duplex
IP Addr
MAC Addr
Port0
Link
Auto
100M
Full
Port1
N/Link
Auto
10M
Half
Customizing Your Phone
Done
Done
Done
In order to access the Aastra 480i
Web Client, you will need to know
the IP address of your phone.
To Find Your Phone’s IP Address
1. Press £ to enter
the Options List.
s to scroll down the list
2. Use
of options to 10.Phone Status
and press the Show softkey, or you
can press 0 to jump directly to
this option.
5. You will now see your phone’s
IP Address.
IP Address of Phone
192.168.0.100
Done
Model 480i SIP User Guide 4
Loading...