3COM XLPCI User Manual

EtherLink® XL PCI 1 0 Mbps Network Interface Cards User Guide
Member of the 3Com EtherLink XL family of network interface cards
http://www.3com.com/
Part No. 09-1139-001 Published June 1998
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145
Copyright © 1998, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is pr ovided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agr ee not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
3Com, the 3Com logo, Dynamic trademarks of 3Com Corporation. AutoLink and PACE are trademarks of 3Com Corporation. 3ComFacts is a service mark of 3Com Corporation.
Anixter is a trademark of Anixter Bros., Inc. Artisoft and LANtastic are trademarks of Artisoft, Inc. Banyan and VINES are trademarks of Banyan Systems, Incorporated. CompuServe is a registered trademark of CompuServe, Inc. Alpha, DEC, and PATHWORKS are trademarks of Digital Equipment Corporation. OS/2 is a trademark of International Business Machines Corporation. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corp. Novell and NetWare are trademarks of Novell, Inc. SCO is a trademark of The Santa Cruz Operation, Inc.
All other company and product names may be trademarks of the respective companies with which they are associated.
Guide written by Nick Franks. Edited by Nancy Kurahashi. Illustrated by Mary Inden. Produced by Georgi Felix.
Access
, EtherDisk, EtherLink, and SmartAgent are registered
ii
ONTENTS
C
A
BOUT THIS GUIDE
Finding Specific Information in This Guide 1 Conventions 2
1
I
NSTALLING THE NETWORK INTERFACE CARD
Preparing for Installation 1-2 Inserting the NIC 1-3 Connecting to the Network 1-5
RJ-45 Port 1-5 BNC Port 1-6 AUI Port 1-7
Interpreting the Link LED 1-8
2
I
NSTALLING THE NETWORK DRIVER
Windows 95 2-1
Windows 95 Build 950 2-2 Windows 95 OSR2 2-4 Confirming Installation 2-6
Windows NT 2-6
Windows NT 4.0 2-7 Windows NT 3.51 2-8
Novell NetWare Client Driver 2-10
Running AutoLink Software 2-10
Novell NetWare Server Driver 2-11
NetWare 3.12 2-11 NetWare 4.10 and 4.11 2-12 Multiple NICs 2-12
Supported Network Drivers 2-14
3
T
ROUBLESHOOTING INSTALLATION PROBLEMS
Running Diagnostic Programs 3-1
iii
3Com DOS Diagnostic Program 3-2 3Com NIC Diagnostics Program 3-2
Running NIC Tests 3-2
Running the Echo Test 3-4 3Com Support Services 3-7 Accessing the Help System 3-8 Release Notes, Frequently Asked Questions,
and KnowledgeBase Topics 3-8
Removing NIC Software 3-9
Windows 95 and Windows NT 4.0 3-9 Windows NT 3.51 3-9
Frequently Asked Questions 3-10
4
C
HANGING CONFIGURATION SETTINGS
Using the DOS Configuration Program 4-2 Running the 3Com NIC Diagnostics Program 4-2
Displaying Configuration Settings 4-2 Changing Configuration Settings 4-4
Enabling PACE Support 4-5
A
S
PECIFICATIONS AND CABLING REQUIREMENTS
Specifications A-1 Cabling Requirements A-1
Twisted-Pair Cable A-2 10BASE-T Operation A-2 10BASE-T Specifications A-3
RJ-45 Connector Pin Assignments A-3
B
C
ONFIGURING ADVANCED
Operational Settings B-1
FIFO Packet Threshold B-1 Concurrent UDP Streams B-1 Low-Priority Ratio B-2 Natural Packet Interval B-2
Option Descriptions B-2
Disable Switch Packet Prioritization B-2 Disable Receive Packet Buffering B-3
Changing Operational Settings B-3
iv
PACE O
PTIONS
Changing Ranges and Protocols B-4
C
T
ROUBLESHOOTING NETWORK CONNECTION PROBLEMS
Eliminating Potential Causes of Problems C-1 Troubleshooting Hubs with Crossover Cable C-2
D
T
ECHNICAL SUPPORT
Support from Your Network Supplier D-1 Online Technical Services D-1
World Wide Web Site D-2 3Com Bulletin Board Service D-2
Access by Analog Modem D-2 Access by Digital Modem D-3
3ComFacts Automated Fax Service D-3
I
NDEX
3COM C
FCC C
FCC D
ORPORATION LIMITED WARRANTY
LASS
B S
ECLARATION OF CONFORMITY
3COM END U
TATEMENT
SER SOFTWARE LICENSE AGREEMENT
v
IGURES
F
1-1
3C900B Network Interface Cards 1-1
1-2
Installing the 3C900B NIC 1-4
1-3
Connecting to the RJ-45 Port on the 3C900B NIC 1-5
1-4
Connecting to the BNC Port on the 3C900B-COMBO NIC 1-6
1-5
Connecting to the AUI Port on the 3C900B-COMBO NIC 1-7
2-1
Selected NIC Screen of the Configuration and Diagnostic Program 2-13
3-1
3Com NIC Diagnostics General Screen 3-3
3-2
Diagnostics Screen 3-4
3-3
Echo Test Responder Screen 3-5
3-4
Echo Test Sender Screen 3-6
3-5
Echo Test Statistics Screen 3-6
3-6
3Com NIC Diagnostics Support Screen 3-7
4-1
3Com NIC Diagnostics General Screen 4-3
4-2
NIC Details Screen 4-3
4-3
3Com NIC Diagnostics Properties Screen 4-4
4-4
3Com DynamicAccess Setup Screen 4-5
A-1
RJ-45 Connector Pin Assignments A-3
B-1
Advanced PACE Options Screen B-3
C-1
Straight-through and Crossover Cable Pinouts C-2
vii
ABLES
T
1
Notice Icons 2
2
Text Conventions 2
1-1
3C900B NIC Models 1-2
1-2
LED Interpretation 1-8
2-1
Network Driver Text File Names 2-14
3-1
Frequently Asked Questions 3-10
4-1
Option Settings 4-1
A-1
Unshielded Twisted-pair Cable Categories A-2
viii
BOUT THIS
A
About This Guide provides an overview of this guide, describes guide conventions, and tells you where to look for specific information.
This guide describes how to install, configure, and troubleshoot 3Com® EtherLink® XL PCI 10 Mbps (3C900B) network interface cards (NICs).
If a release note is shipped with this product, and the information in the release note differs from the information in this guide, follow the instructions in the release note.
This guide is for network administrators and users who are familiar with PCs and Ethernet networks.
G
UIDE
Finding Specific Information in This Guide
This table shows the location of specific information in this guide.
If you are looking for Turn to
NIC installation and cabling information Chapter 1 Network driver installation instructions Chapter 2 Information about troubleshooting installation problems Chapter 3 Information about changing NIC configuration settings Chapter 4 Specifications, cable requirements, and RJ-45 pin assignments Appendix A Information about advanced PACE™ options Appendix B Information about crossover cables and troubleshooting techniques Appendix C Technical support Appendix D
2 ABOUT THIS GUIDE

Conventions

Table 1 and Table 2 list conventions that are used throughout this guide.
Table 1 Notice Icons
Icon Notice Type Description
Information note Important features or instructions
Caution Information to alert you to potential damage to a
Warning Information to alert you to potential personal injury
Table 2 Text Conventions
Convention Description
Screen displays This typeface represents information as it appears on
The words “enter” and “type”
Keyboard key names If you must press two or more keys simultaneously, the
Menu commands and buttons
Words in italicized type
Words in bold-face type
program, system, or device
the screen. When you see the word “enter” in this guide, you must
type something, and then press the Return or Enter key. Do not press the Return or Enter key when an instruction simply says “type.”
key names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Menu commands or button names appear in italics. Example:
From the Help menu, select Contents.
Italics emphasize a point or denote new terms at the place where they are defined in the text.
Bold text denotes key features.
INSTALLING THE
1
NETWORK INTERFACE CARD
This chapter describes the 3Com® EtherLink® XL PCI 10 Mbps 3C900B network interface cards (NICs). Procedures are provided for installing the NIC hardware and software and connecting each version of the NIC to an Ethernet network.
Figure 1-1 shows the two versions of the 3C900B NIC. These NICs connect your PC to a 10 Mbps Ethernet network using up to three different types of media.
LED RJ-45 port
AUI port
LED
BNC port
3C900B-COMBO3C900B-TPO
Figure 1-1 3C900B Network Interface Cards
Table 1-1 shows the cable, connector, transceiver, and maximum network segments for the various 3C900B NIC models.
1-2 CHAPTER 1: INSTALLING THE NETWORK INTERFACE CARD
Table 1-1 3C900B NIC Models
NIC Model Cable Connector Transceiver
3C900B-TPO Category 3, 4,
or 5 unshielded twisted-pair (10BASE-T)
3C900B-COMBO Category 3, 4,
or 5 unshielded twisted-pair (10BASE-T)
10BASE5 thick Ethernet coaxial
10BASE2 thin Ethernet coaxial
RJ-45 On-board 328 ft/100 m
RJ-45 On-board 328 ft/100 m
15-pin AUI External 1640 ft/500 m
BNC On-board 1000 ft/305 m

Preparing for Installation

Before you install the 3C900B NIC, verify that you have all of the components. If any of these items are damaged or missing, contact your shipper or network supplier.
EtherLink XL PCI NIC (3C900B)
EtherLink XL PCI Network Interface Cards User Guide
(this guide)
3Com 3C900B EtherDisk diskettes 1 and 2
You also need to know the following about your network environment:
The kind of network cabling that is used to connect to
the network at your site. Y ou must use the same kind of network cable. The NIC that you install in your PC must have a port that matches the connector on the network cable that you use.
Your network protocol (IPX, NetBEUI, or TCP/IP).
The next step is to install the NIC in the PC.
Maximum Network Segment

Inserting the NIC

The following instructions apply to installing the 3C900B NIC in most PCs. If these instructions are not appropriate for your PC, refer to the documentation that accompanied your PC.
CAUTION: Each NIC is packed in antistatic packaging to protect it during shipment. Before handling the NIC, touch the bare metal case of your PC. While you are handling the NIC, wear a wrist strap grounded to the PC chassis.
Remove all jewelry from your hands and wrists and use only insulated or nonconducting tools.
Follow these steps to install the NIC in your PC:
1 Turn the power off, and remove the power cord from
the PC.
2 Unscrew the cover screws and remove the cover.
On some PCs, it may be necessary to remove all cables before the cover can be removed.
3 Locate an available bus-mastering PCI slot and
remove the screw from the corresponding backplate (Figure 1-2). Save the screw.
Early PCI PCs that have more than one PCI slot typically have only one bus-mastering PCI slot. In this case, the correct PCI slot to use is usually the one closest to the power supply in the PC. However , you should consult your PC documentation to verify this. In newer PCI systems, all PCI slots are bus-mastering slots.
Many PCs have both ISA and PCI slots. Make sure that you install the NIC only in a bus-mastering PCI slot. See Figure 1-2. PCI slots are usually white, and they are shorter than ISA slots.
Inserting the NIC 1-3
1-4 CHAPTER 1: INSTALLING THE NETWORK INTERFACE CARD
PCI slot
Backplate screw
3C900B NIC
Figure 1-2 Installing the 3C900B NIC
4 Remove and discard the backplate. 5 Ensure that the shape and length of the edge
connector on the NIC match the slot that you intend to use (Figure 1-2).
6 Carefully insert the NIC into the slot. Press firmly with
steady pressure to ensure that the NIC is fully seated in the slot.
When the NIC is correctly inserted in the slot, the NIC backplate is flush with the PC backplane.
7 Secure the NIC with the backplate screw. 8 Replace the PC cover. Reinsert and tighten the
cover screws.
9 Reconnect all power and peripheral cables.

Connecting to the Network

This section describes how to connect the 3C900B NIC to an Ethernet network using an RJ-45, BNC, or AUI port. Each 3C900B NIC provides different network ports, as shown in Figure 1-1. Follow the procedure for the network port on the NIC that you install.
When you first install the NIC and power on the PC, the LED on the NIC backplate lights, but the link is not active. To enable the link, you must load the network drivers. See “Interpreting the Link LED” at the end of this chapter for more information.

RJ-45 Port

Follow these steps to connect the RJ-45 port on the 3C900B-TPO and COMBO NICs to the network:
1 Plug the RJ-45 connector on the twisted-pair network
cable into the RJ-45 port on the NIC backplate. See Figure 1-3.
Connecting to the Network 1-5
RJ-45 port
RJ-45 connector
Figure 1-3 Connecting to the RJ-45 Port on the 3C900B NIC
2 Connect the other end of the network cable to an
active network port.
Go to “Interpreting the Link LED” later in this chapter.
1-6 CHAPTER 1: INSTALLING THE NETWORK INTERFACE CARD

BNC Port

Follow these steps to connect the BNC port on the COMBO NIC to the network:
1 Connect the BNC connector on the thin Ethernet
coaxial cable to the BNC port on the NIC. See Figure 1-4.
BNC connector
BNC port
Figure 1-4 Connecting to the BNC Port on the 3C900B-COMBO NIC
2 Connect the other end of the network cable to
another PC or a 50-ohm terminator.
If your PC is the last physical device in the network daisy chain, you must connect a 50-ohm terminator to the other end of the BNC T-connector.
The next step is to install the network driver. Go to the next chapter.

AUI Port

Connecting to the Network 1-7
Follow these steps to connect the AUI port (Figure 1-5) on the 3C900B COMBO NIC to the network:
1 Locate the 15-pin AUI port on the NIC and move the
slide latch down to the open position.
AUI port
AUI connector
Figure 1-5 Connecting to the AUI Port on the 3C900B-COMBO NIC
2 Connect the thick Ethernet coaxial cable to the AUI
port on the NIC.
This connector attaches in only one way. Orient the AUI connector to match the AUI port on the NIC.
3 Move the slide latch up to the closed position to lock
the AUI connector in place.
4 Connect the other end of the network cable to an
external transceiver.
The next step is to install the network driver. Go to the next chapter.
1-8 CHAPTER 1: INSTALLING THE NETWORK INTERFACE CARD

Interpreting the Link LED

The 3C900B NICs have one light-emitting diode (LED). When the LED is on (but before the driver is loaded), the LED indicates that the NIC is receiving power.
Other than indicating that the NIC is receiving power, the LED serves no other purpose for either an AUI or a BNC media connection. Table 1-2 explains the LED states for 3C900B NICs.
Table 1-2 LED Interpretation
LED State
On
Off
Blinking
Meaning RJ-45 AUI BNC
If drivers are installed, the connection is active.
If drivers are not installed, the NIC is receiving power.
Something is preventing the connection between the NIC and the hub.
The cable polarity is reversed. Try a different network cable or contact your MIS representative.
Yes N/A N/A
Yes Yes Yes
Yes N/A N/A
Yes N/A N/A
Connector
If the NIC LED indicates a problem, check the following:
1 Ensure that your network hub and the network cable
connecting to your 3C900B NIC comply with the 10BASE-T specifications.
2 Ensure that the hub is powered on.
You have completed the hardware installation. The next step is to install the network driver. Go to the
next chapter.
INSTALLING THE
2
This chapter describes how to install the network driver that allows the 3C900B NIC to transmit and receive data over an Ethernet network.
To obtain the latest shipping version of a network driver, go to the 3Com World Wide Web site:
http://www.3com.com/
Before attempting to install a network driver, ask your network administrator which driver to install.
Go to the appropriate section in this chapter for the procedure describing how to install the driver for the network used at your site.

Windows 95

This section describes how to install the 32-bit protected-mode driver in a PC running Microsoft Windows 95. This driver can be used in both Microsoft and NetWare environments, and it supports dRMON and PACE™ technology.
Do not use the AutoLink software to install the network driver under Windows 95. To install the network driver under Windows 95, you need the Windows 95 installation files. These files may be on a CD or standard diskettes, or they may have been copied to your hard disk when Windows 95 was installed on your system.
The version of Windows 95 installed on your PC determines which of the following driver installation procedures to use.
NETWORK DRIVER
2-2 CHAPTER 2: INSTALLING THE NETWORK DRIVER
Follow these steps to determine the Windows 95 version installed on your PC:
1 Right-click the My Computer icon and click Properties.
The System Properties window is displayed.
2 Check the version number on the General screen,
under System:
If 4.00.950 is displayed, follow the procedure for
Windows 95 Build 950.
If 4.00.950B is displayed, follow the procedure for
Windows 95 OSR2.

Windows 95 Build 950

Follow these steps to install the network driver in a PC running the Build 950 version of Windows 95:
1 Install the NIC, connect to the network, and turn the
power on.
Windows 95 detects the NIC and displays the New Hardware Found dialog box, prompting you for the driver you want to install for your new hardware.
2 Select Driver from disk provided by hardware
manufacturer, and then click OK.
The Install from Disk dialog box is displayed.
3 Insert EtherDisk diskette 2 in drive A and enter the
path to drive A if it is not already displayed.
4 Click OK.
If this is the first time that networking is being installed
on your PC, the Identification tab of the Network window is displayed. Go to step 5.
If networking has already been installed, you are
prompted for the Windows 95 CD. In this case, go to step 7.
5 In the specified fields of the Identification tab
screen, enter:
The name of your computer
Give your PC a unique name of up to 15 characters. Spaces are not allowed; however, you can use hyphens.
Windows 95 2-3
Your workgroup name
A workgroup (for example, your department name) is composed of the PCs you usually communicate with and the workgroup’s shared resources (for example, printers).
If you use peer-group networking, the workgroup name is your peer group. Peers can see each other when they look in the Network Neighborhood.
For information on peer-to-peer networking, see the W95NDIS.TXT file in the HELP directory on EtherDisk diskette 1.
A description of your computer
Filling in this field is optional. The information that you enter in this field is visible to others when they view your computer on the network. The description should help others to know the function or use of your PC.
6 Click Close.
Files are copied and you are prompted for the Windows 95 CD.
7 Click OK.
The Copying Files dialog box is displayed.
8 Remove EtherDisk diskette 2 from drive A. 9 If not already displayed, enter the path to the
CD-ROM drive, insert the Windows 95 CD in the CD-ROM drive, and click OK.
Files are copied, and you are then prompted to restart your computer.
10 Click Yes.
Windows prompts you to enter your name and network password.
11 Enter your user name and password, and then
click OK.
To confirm successful installation, go to “Confirming Installation” later in this chapter.
2-4 CHAPTER 2: INSTALLING THE NETWORK DRIVER

Windows 95 OSR2

Follow these steps to install the network driver in a PC running the OSR2 version of Windows 95:
1 Install the NIC, connect to the network, and turn the
power on.
Windows 95 detects the NIC. The Update Device Driver Wizard starts and prompts you for a diskette or CD.
2 Insert EtherDisk diskette 2 in drive A and click Next.
Windows finds the driver and asks if you want to use this driver.
3 Click Finish.
The Insert Disk dialog box prompts you for EtherDisk diskette 2.
4 Click OK.
The Copying Files dialog box is displayed.
5 If not already displayed, enter the path to drive A. 6 Click OK.
If this is the first time that networking is being installed
on your PC, the Identification tab of the Network window is displayed. Go to step 7.
If networking has already been installed, you are
prompted for the Windows 95 CD. In this case, go to step 9.
7 In the specified fields of the Identification tab
screen, enter:
The name of your computer
Give your PC a unique name of up to 15 characters. Spaces are not allowed; however, you can use hyphens.
Your workgroup name
A workgroup (for example, your department name) is composed of the PCs you usually communicate with and the workgroup’s shared resources (for example, printers).
Windows 95 2-5
If you use peer-gr oup networking, the workgroup name is your peer group. Peers can see each other when they look in the Network Neighborhood.
For information on peer-to-peer networking, see the W95NDIS.TXT file in the HELP directory on EtherDisk diskette 1.
A description of your computer
Filling in this field is optional. The information that you enter in this field is visible to others when they view your computer on the network. The description should help others to know the function or use of your PC.
8 Click Close.
Once the installation files are copied to your hard disk, Windows prompts you for the Windows 95 CD.
9 Click OK.
10 Remove EtherDisk diskette 2 from drive A and
click OK.
The Copying Files dialog box is displayed.
11 If not already displayed, enter the path to the
CD-ROM drive, insert the Windows 95 CD in the CD-ROM drive, and click OK.
Windows 95 prompts you to reboot.
12 Click Yes.
Windows prompts you for your user name and password.
13 Enter your user name and password, and then
click OK.
To confirm successful installation, go to the next section.
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