No part of this manual may be reproduced or transmitted in any form or by any means without prior
written consent of Hangzhou H3C Technologies Co., Ltd.
G, VnG, PSPT,
XGbus, N-Bus, TiGem, InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co.,
Ltd.
All other trademarks that may be mentioned in this manual are the property of their respective owners.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
About This Manual
Organization
H3C WX5004 Access Controller Installation Manual is organized as follows:
Chapter Contents
1 Access Controller Overview
2 Installation Preparation
3 Installation
4 Initial Startup
5 Software Maintenance
6 Troubleshooting
Appendix A Installation of
Lightning Arrester for Network
Interfaces
Appendix B Installation of
Lightning Arrester for AC Power
Introduces the appearance and features of the H3C WX5004
access controller.
Introduces the installation environment of the H3C WX5004
access controller, the precautions before and during the
installation, and the tools required for the installation.
Introduces the installation method for the WX5004, connection
method for the power cord, console cable and Ethernet cable,
and the checking items after the installation.
Introduces the startup and configuration of the WX5004,
including the establishment of a configuration environment,
connection of a configuration terminal, terminal parameter
settings, and the access controller startup.
Introduces the software maintenance methods for the WX5004,
including the BootWare menu introduction, software upgrade,
and how to deal with password loss.
Introduces problems that may occur during the installation and
startup of the WX5004 and the solutions to the problems.
Introduces the tools, installation procedure, and precautions for
installing a lightning arrester for network interfaces.
Introduces how to install a lightning arrester for the AC power
and the installation precautions.
Appendix C Regulatory
Compliance Information
Appendix D Safety Information
Sicherheits
Appendix E Obtaining Support for
Your Product
Conventions
The manual uses the following conventions:
GUI conventions
Convention Description
Boldface
>
Introduces the regulatory compliance standards, European
directives compliance, USA regulatory compliance, Canada
regulatory compliance, Japan regulatory compliance, and
CISPR 22 compliance.
Introduces the safety precautions that should be followed during
the installation and maintenance of the access controller.
Introduces how to obtain support for the product.
Window names, button names, field names, and menu items are in
Boldface. For example, the New User window appears; click OK.
Multi-level menus are separated by angle brackets. For example, File >
Create > Folder.
Convention Description
< > Button names are inside angle brackets. For example, click <OK>.
[ ]
/
Symbols
Convention Description
Related Documentation
Window names, menu items, data table and field names are inside
square brackets. For example, pop up the [New User] window.
Multi-level menus are separated by forward slashes. For example,
[File/Create/Folder].
Means reader be extremely careful. Improper operation may cause
bodily injury.
Means reader be careful. Improper operation may cause data loss or
damage to equipment.
Means an action or information that needs special attention to ensure
successful configuration or good performance.
Means a complementary description.
In addition to this manual, each H3C WX5004 access controller documentation set includes the
following:
Manual Description
Provides a guide to the configuration of the WX series
access controllers. The manual covers command line
H3C WX Series Access Controller
Products User Manual
H3C WX Series Access Controller
Products Web-Based Configuration
Manual
interface, VLAN, system maintenance and debugging,
wireless LAN, IPv4, IPv6, basic port configurations,
multicast protocols, 802.1x, AAA, SSH, ACL, QoS, and
description of the acronyms used throughout the manual.
Introduces the Web based management function of the WX
series access controllers.
Obtaining Documentation and Technical Support
To obtain up-to-date documentation and technical support, go to http://www.h3c.com and select your
country or region. Depending on your selection, you will be redirected to either of the following websites:
At http://www.h3c.com
Documentation
Go to the following columns for different categories of product documentation:
[Products & Solutions]: Provides information about products and technologies.
[Technical Support & Document > Technical Documents]: Provides several categories of product
documentation, such as installation and configuration.
[Technical Support & Document > Software Download]: Provides the documentation released with the
software version.
Technical Support
customer_service@h3c.com
http://www.h3c.com
At http://www.h3cnetworks.com
Documentation
Select Drivers & Downloads in the Support area.
Select Documentation for Type of File and select Product Category.
Technical Support
Please see the appendix Obtaining Support for Your Product.
Documentation Feedback
You can e-mail your comments about product documentation to info@h3c.com.
We appreciate your comments.
Environmental Protection
This product has been designed to comply with the requirements on environmental protection. For the
proper storage, use and disposal of this product, national laws and regulations must be ob served.
Front Panel ······································································································································1-1
Rear Panel·······································································································································1-2
Processor and Storages··················································································································1-3
Dimensions and Weight···················································································································1-3
Fixed Interfaces and Slots···············································································································1-3
Power Input ·····································································································································1-3
Safety Precautions ··································································································································2-1
Installation Site Checking························································································································2-1
Requirements on Temperature and Humidity ·················································································2-1
Requirements on Cleanness ···········································································································2-2
Anti-Static Requirements·················································································································2-2
Electromagnetic Environment Requirements ··················································································2-4
Laser Safety ····································································································································2-4
Installation Procedure ·····························································································································3-1
Installing the Access Controller onto a 19-Inch Rack ·············································································3-2
Installing the Access Controller with Front and Rear Mounting Brackets ·······································3-2
Installing the Access Controller with Front Mounting Brackets and a Tray·····································3-6
Installing the Access Controller with Mounting Brackets and Slide Rails ·······································3-8
Installing the Access Controller on a Workbench ·················································································3-10
Connecting the Ground Wire ················································································································3-11
Connecting the Power Cord··················································································································3-13
Connecting the AC Power Cord ····································································································3-13
Connecting Interface Cables·················································································································3-14
Connecting the Console Cable······································································································3-14
Connecting the Ethernet Cable ·····································································································3-15
Checking the Installation·······················································································································3-16
Setting up the Configuration Environment ······························································································4-1
Connecting a Configuration Terminal to the Access Controller ······················································4-1
i
Setting Terminal Parameters···········································································································4-1
Powering On the Access Controller ········································································································4-3
Checking Before Power-On·············································································································4-3
Powering on the Access Controller ·································································································4-4
Approaches for Software Maintenance ···························································································5-3
BootWare and Application File Upgrade Flow ················································································5-4
BootWare Menus ····································································································································5-4
BootWare Main Menu······················································································································5-4
BootWare Submenus ······················································································································5-6
Upgrading the BootWare Through a Ethernet/Serial Interface·······························································5-7
Modifying Serial Interface Parameters ····························································································5-8
Upgrading the BootWare Through an Ethernet Interface······························································5-10
Upgrading the BootWare Through a Serial Interface ····································································5-12
Upgrading Applications Through a Serial Interface on the BootWare Menu········································5-15
Upgrading Applications Through an Ethernet Interface on the BootWare Menu··································5-15
Upgrading Applications Through an Ethernet Interface ································································5-16
Maintaining the Application and Configuration Files Through the CLI··················································5-18
Maintaining the Access Controller Through TFTP ········································································5-18
Maintaining the Access Controller Through FTP ··········································································5-19
Maintaining Application and Configuration Files···················································································5-22
Displaying All Files ························································································································5-22
Setting an Application File Type····································································································5-23
Specifying a Startup Configuration File·························································································5-24
Delete a File ··································································································································5-24
Dealing With Password Loss ················································································································5-25
User Password Loss······················································································································5-25
BootWare Password Loss ·············································································································5-26
Super Password Loss····················································································································5-26
Backing Up and Restoring the BootWare ·····························································································5-26
Using the BootWare Menu ············································································································5-26
Using the CLI·································································································································5-27
Software Loading Failure ························································································································6-1
Power Supply Failure······························································································································6-1
Configuration System Failure··················································································································6-2
No Display on the Terminal ·············································································································6-2
Illegible Characters on the Terminal································································································6-2
ii
1 Access Controller Overview
Introduction
The H3C WX5004 Access Controller is a new-generation wireless access controller product developed
by Hangzhou H3C Technologies Co., Ltd. (referred to as H3C hereinafter) based on the updated
multi-core CPU platform. Compared with the WX5002, the previous-generation access controllers, the
WX5004 has two more groups of Combo ports, allowing for more flexible user configurations. Besides,
the WX5004 also provides an expansion slot, where you can insert a card of a different type as needed
in the future. This provides not only strong processing capability but also flexible system configuration
schemes. In terms of reliability, the WX5004 uses pluggable power supply units (PSU). Thus, you can
choose to use double PSUs for high reliability or use a single PSU for economical sake. Working in
conjunction with H3C Fit Access Points (APs), the WX5004 can support up to 256 APs, thus help
implement a large-scale wireless LAN coverage.
Appearance
Figure 1-1 shows the appearance of the WX5004.
Figure 1-1 Appearance of the WX5004
Front Panel
The WX5004 provides four 10/100/1000 Base-T Ethernet electrical interfaces, four 1000 Base-X
Ethernet optical interfaces (Combo ports), one console port, and one 10/100 Base-TX management
interface on its front panel, as shown in
Figure 1-2.
1-1
Figure 1-2 Front panel of the WX5004
(1) Gigabit Ethernet interface 4—SFP optical interface
(2) 1000 Mbps LED of gigabit Ethernet interface 4
(3) 10/100 Mbps LED of gigabit Ethernet interface 4
(4) 10/100/1000 Base-T auto-sensing Ethernet electrical interface 4
(5) Gigabit Ethernet interface 3—SFP optical interface
(6) 1000 Mbps LED of gigabit Ethernet interface 3
(7) 10/100 Mbps LED of gigabit Ethernet interface 3
(8) 10/100/1000 Base-T auto-sensing Ethernet electrical interface 3
(9) Gigabit Ethernet interface 2—SFP optical interface
(10) 1000 Mbps LED of gigabit Ethernet interface 2
(11) 10/100 Mbps LED of gigabit Ethernet interface 2
(12) 10/100/1000 Base-T auto-sensing Ethernet electrical interface 2
(13) Gigabit Ethernet interface 1—SFP optical interface
(14) 1000 Mbps LED of gigabit Ethernet interface 1
(15) 10/100 Mbps LED of gigabit Ethernet interface 1
(16) 10/100/1000 Base-T auto-sensing Ethernet electrical interface 1
(17) Active LED of 10/100 Base-TX out-of-band management interface
(18) 10/100 Base-TX out-of-band management interface
(19) Link LED of 10/100 Base-TX out-of-band management interface
(20) Console port (21) System LED
(22) LED of the expansion card (23) LED of power supply 1
(24) LED of power supply 2
Rear Panel
The WX5004 provides two power supply module slots and one expansion card slot, as shown in Figure
1-3.
Figure 1-3 Rear panel of the WX5004
(1) PSU 1 (2) Handle of PSU 1
(3) OPEN BOOK sign (4) Power cord retainer for PSU 1
(5) AC power socket of PSU 1 (6) PSU 2
(7) Handle of PSU 2 (8) OPEN BOOK sign
(9) Power cord retainer for PSU 2 (10) AC power socket of PSU 2
(11) Expansion card slot (12) OPEN BOOK sign
(13) Grounding screw
OPEN BOOK and CAUTION signs: Refer to related sections when performing the following operations:
1-2
Table 1-1 OPEN BOOK sign description
Operation Related section
Connect the power cord Connecting the AC Power Cord
Ground the device Connecting the Ground Wire
Specifications
Processor and Storages
Table 1-2 Processor and storages of the WX5004
Item Description
Processor XLR716 (800 MHz)
CF card Built in, 256 MB
Memory type and capacity
Dimensions and Weight
Table 1-3 Dimensions and weight
Item Description
Dimensions (H × W × D) 43.6 × 440 × 430 mm (1.72 × 17.32 × 16.93 in.)
Weight 7.4 kg (16.31 lb.) (with two PSUs installed)
Fixed Interfaces and Slots
Table 1-4 Fixed interfaces and slots
Item Description
Console port 1 console port, 9600 bps (the default) to 115200 bps.
Memory: DDR2 SDRAM
Capacity: 1024 MB
Ethernet interfaces
SFP interfaces
Slots
Power Input
The WX5004 uses two AC PSUs, which provide 1+1 redundancy backup for the WX5004 to enhance
4 × 1000 Base-X SFP optical interfaces, forming Combo ports together with
the corresponding Ethernet electrical interfaces
z 1 expansion card slot
z 2 AC PSU slots
1-3
Table 1-5 AC power input
Rated voltage range 100 VAC to 240 VAC, 50 Hz or 60 Hz
Max input voltage range 90 VAC to 264 VAC, 47 Hz to 63 Hz
Power consumption 53.4 W to 67.7 W
Components
LEDs
The WX5004 provides LEDs on the front panel, as shown in Figure 1-4.
Figure 1-4 LEDs of the WX5004
Item Description
(1) 1000 Mbps LED of gigabit Ethernet interface (1000M)
(2) Active LED of 10/100 Base-TX out-of-band management interface (ACT)
(3) Link LED of 10/100 Base-TX out-of-band management interface (LINK)
(4) System status LED (SYS) (5) Status LED of PSU 1 (PWR1)
(6) 10/100 Mbps LED of gigabit Ethernet interface (10/100M)
(7) LED of the expansion card (MOD) (8) Status LED of PSU 2 (PWR2)
Table 1-6 Description of LEDs
LEDs Silkscreen Status Description
PSU 1 supplies power to the system
normally.
PSU 2 supplies power to the system
normally.
LED of PSU 1
(green/yellow)
LED of PSU 2
(green/yellow)
PWR1
PWR2
Solid green
Solid yellow PSU 1 is faulty.
Off No PSU is installed in the slot.
Solid green
Solid yellow PSU 2 is faulty.
Off No PSU is installed in the slot.
1-4
LEDs Silkscreen Status Description
System LED
(green/yellow)
LED of the
expansion card
(green)
LED of 10/100
Base-TX
out-of-band
management
interface
SYS
MOD
ACT
LINK
1000M
Solid green
Green, slow
blinking (1 Hz)
Solid yellow
Off No power input
Solid Green The expansion card is present in the slot.
Off The expansion card is not present in the slot
Blinking yellow (6
Hz)
Off
Solid green The interface is connected.
Off The interface is not connected.
Solid green The interface is connected at 1000 Mbps.
Blinking green (6
Hz)
The system is performing POST or
downloading software.
The system works normally.
The POST has failed or another fatal error
has been detected in the system.
The interface is receiving or sending data.
No data is being received or sent on the
interface.
The port is receiving or sending data at 1000
Mbps
Gigabit Combo
port LED
Fixed Interfaces
Console port
The WX5004 provides an RS232 asynchronous serial port (console port) that can be connected to a
computer for system debugging, configuration, maintenance, management, and host software loading.
The console cable is an 8-core cable. One end of the cable is a crimped RJ-45 connector and is
connected to the console port of the WX5004. The other end is a DB-9 female connector and is
connected to the 9-pin serial port on the configuration terminal.
Figure 1-5 Console cable
10/100M
Off
Solid yellow The interface is connected at 10/100 Mbps.
Blinking yellow (6
Hz)
Off
The interface is not connected at 1000
Mbps.
The interface is receiving or sending data at
10/100 Mbps.
The interface is not connected at 10/100
Mbps.
Figure 1-5 illustrates a console cable:
1-5
Table 1-7 Console cable pinouts
1 RTS ← 7
2 DTR ← 4
3 TXD ← 3
4 CD → 1
5 GND — 5
6 RXD → 2
7 DSR → 6
8 CTS → 8
Ethernet interfaces
1) Introduction
The WX5004 provides four 10/100/1000 Base-T autosensing Ethernet electrical interfaces and four
1000 Base-X SFP optical interfaces. One electrical interface and one optical interface form a Combo
port, which is marked in a white box on the front panel. Only one interface (either electrical or optical) of
a Combo port can be used at a time.
RJ-45 Signal Direction DB-9
zEthernet electrical interfaces support 10/100/1000 Mbps autosensing. Table 1-8 describes the
working mode of the interfaces in each speed.
Table 1-8 Speed and working mode of an electrical Ethernet interface
The operation of your access controller may be affected by external interferences, such as capacitance
coupling, inductance coupling, electromagnetic wave radiation, common impedance (including the
grounding system) coupling, and the conducted interference of leads (power cords, signaling cables
and output wires). To eliminate the interferences,
zUse the TN power system as the AC power supply system. A TN power system is called zero
connection protection system. It is a power distribution system with one point connected directly to
earth (ground). The exposed conductive parts and the neutral metal parts of the installation are
connected to that point by protective earth conductors. Use a single-phase three-wire power socket
with a protection earth (PE) to effectively filter interference from the power grid.
zKeep the access controller far from high-power radio transmitters, radars, and high-frequency
heavy-current devices.
zUse electromagnetic shielding measures when necessary. For example, use shielded interface
cables.
zRoute interface cables only indoors to prevent signal ports from getting damaged by over-voltage
or over-current caused by lightning strikes.
Laser Safety
The WX5004 is a Class 1 laser device.
When the optional optical ports on the WX5004 are operating, avoid staring into the optical interfaces
because the high-energy laser beam emitted from the optical fiber may hurt your retina.
2-4
Do not stare the laser beam of an optical fiber. Otherwise, your eyes may be hurt.
Installation Tools
z Flat-blade screwdriver
z Phillips screwdriver: P2-150mm
z ESD-preventive wrist strap
No installation tool or ESD-preventive wrist strap is provided with the access controller. You need to
prepare them yourself.
2-5
3 Installation
When you ask your sales agent to maintain your access controller, you must ensure that the
dismantlement-preventive seal on a mounting screw of the access controller chassis is intact. If you
want to open the chassis, you should contact the agent for permission. Otherwise, you will bear any
consequence resulting from your actions.
Installation Procedure
Figure 3-1 Installation procedure
To a workbenchTo a standard 19-inch rack
Check the workbench
Where to install?
Connect the
ground wire
Connect the
power cord
Connect device to
configuration terminal
Check the installation
Power onTroubleshouting
Normal?
Install interface
modules
Connect device to
Ethernet
Start
Yes
Using front and
rear mounting
brackets
No
Install the 19-inch rack
Select an
installation method
Using front
mounting brackets
and a tray
Power off
Using front
mounting brackets
and slide rails
Connect device to LAN
Check the installation
End
3-1
The WX5004 can be installed in either a standard 19-inch rack or a workbench as needed.
Installing the Access Controller onto a 19-Inch Rack
The access controller can be installed onto a 19-inch standard rack in one of the following approaches:
z Installing the access controller with front and rear mounting brackets
z Installing the access controller with front mounting brackets and a tray
z Installing the access controller with front mounting brackets and slide rails
Installing the Access Controller with Front and Rear Mounting Brackets
Mounting bracket structure
1) Appearance of a front mounting bracket
Figure 3-2 Front mounting bracket appearance
(1)
(2)
(1) Screw hole for fixing the front mounting bracket to the rack (use M6 screws)
(2) Screw hole for fixing the front mounting bracket to the access controller
2) Appearance of a rear mounting bracket
Figure 3-3 Rear mounting bracket appearance
(1)
(2)
(1) Screw hole for fixing the rear mounting bracket to the rack (use M6 screws)
(2) Heat dissipation hole
Installation procedure
1) Put on the EAD-preventive wrist strap and check that the rack is sturdy and properly earthed.
2) Take out the screws, which are packaged with the front mounting brackets. Attach the front
mounting brackets to the access controller with the screws, as shown in
3-2
Figure 3-4.
Figure 3-4 Install front mounting brackets to both sides of the access controller
3) Take out the bearing screws, which are packaged with rear mounting brackets. Attach a bearing
screw into the proper installation hole on the rear, upper right and left sides of the access controller
respectively, as shown in
Figure 3-5.
Figure 3-5 Install bearing screws into the access controller
(1) Three installation holes for bearing screws (choose one as needed) (2) Bearing screw
There are three screw holes on both the right and left sides of the rear, and upper part of the access
controller for installing the bearing screws. You need to choose a proper hole to install a bearing screw
to each side. The rear mounting brackets can support the weight of the access controller through firm
contact with the bearing screws.
4) Determine the position for installing the access controller on the rack. Use screws and the
corresponding cage nuts to fix the rear mounting brackets to the rear square-hole rack rails, as
shown in
Figure 3-6.
3-3
Figure 3-6 Install rear mounting brackets to the rack
(1) Rear square-hole rack rails
5) Support the bottom of your access controller with one hand and hold the front part of the access
controller with the other hand, and then gently push the access controller into the rack, as shown in
Figure 3-7.
Figure 3-7 Installation with front and rear mounting brackets
(1) Front mounting bracket (2) Front square-hole rack rail (3) Bearing screw
(4) Screw for fixing the rear mounting bracket to the rear square-hole rack rail
(5) Rear mounting bracket (6) Rear square-hole rack rail
3-4
6) After the access controller is pushed in, make sure that the upper side of the rear mounting
brackets and the bearing screws are closely touched, as shown in
Figure 3-8.
Figure 3-8 Installation with front and rear mounting brackets