3COM WX5002 User Manual

H3C WX5002 Access Controller

Installation Manual

Hangzhou H3C Technologies Co., Ltd.

Manual Version: T2-080410-20090605-C-1.02

No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Hangzhou H3C Technologies Co., Ltd.

Trademarks

Notice

H3C, , Aolynk, , H3Care, SecPro, SecPoint, SecEngine, SecPath, Comware, Secware, Storware, NQA, VVG, V

, TOP G, , IRF, NetPilot, Neocean, NeoVTL,

G, VnG, PSPT, XGbus, N-Bus, TiGem, InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co., Ltd.

All other trademarks that may be mentioned in this manual are the property of their respective owners.

The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied.

About This Manual

Organization

H3C WX5002 Access Controller Installation Manual is organized as follows:

Chapter Contents

1 Product Overview

2 Installation Preparation

3 Installation

4 Initial Startup

5 AC Software Maintenance

6 Maintenance and Troubleshooting

Appendix A Obtaining Support for your Product

Introduces the features and appearance of the H3C WX5002 access controller.

Introduces the installation environments of the H3C WX5002 access controller, the precautions before and during router installation, and the tools required for the installation.

Introduces the installation method for the WX5002 access controller, power cable connection, console cabl e connection, Ethernet cable connection, and a post-installation checklist.

Introduces the startup and configuration of the WX5002 access controller, including the establishment of a configuration environment, connection of the console cable, setting of the terminal parameters, and Access Controller startup.

Introduces the software maintenance for the WX5002 access controller, covering the BootWare menu, software upgrade, and password loss handling.

Introduces problems that may occur during the startup of the WX5002 access controller and the solutions to the problems.

Introduces how to obtain support for the product.

Conventions

The manual uses the following conventions:

GUI conventions

Convention Description

Boldface

Convention Description

< > Button names are inside angle brackets. For example, click <OK>.

[ ]

Window names, button names, field names, and menu items are in Boldface. For example, the New User window appears; click OK.

Multi-level menus are separated by angle brackets. For example, File > Create > Folder.

Window names, menu items, data table and field names are inside square brackets. For example, pop up the [New User] window.

Multi-level menus are separated by forward slashes. For example, [File/Create/Folder].

Symbols

Convention Description

Means reader be extremely careful. Improper operation may cause bodily injury.

Means reader be careful. Improper operation may cause data loss or damage to equipment.

Means an action or information that needs special attention to ensure successful configuration or good performance.

Means a complementary description.

Documentation

Go to the following columns for different categories of product documentation: [Products & Solutions]: Provides information about products and technologies. [Technical Support & Document > Technical Documents]: Provides several categories of product

documentation, such as installation and configuration. [Technical Support & Document > Software Download]: Provides the documentation released with the

software version.

Technical Support

customer_service@h3c.com http://www.h3c.com

At http://www.h3cnetworks.com

Documentation

Select Drivers & Downloads in the Support area. Select Documentation for Type of File and select Product Category.

Technical Support

Please see the appendix Obtaining Support for Your Product.

Documentation Feedback

You can e-mail your comments about product documentation to info@h3c.com. We appreciate your comments.

Environmental Protection

This product has been designed to comply with the requirements on environmental protection. For the proper storage, use and disposal of this product, national laws and regulations must be ob served.

Table of Contents

1 Product Overview······································································································································1-1

WX5002 Access Controller ·····················································································································1-1

Appearance ·····································································································································1-1 Front Panel ······································································································································1-2 Rear Panel·······································································································································1-2 Power Supply System ·····················································································································1-3

Cooling System ·······························································································································1-3 LEDs························································································································································1-3 System Specifications ·····························································································································1-4 SFP Modules···········································································································································1-5

2 Installation Preparation·····························································································································2-1

Safety Precautions ··································································································································2-1 Installation Site Checking························································································································2-1

Requirements on Temperature/Humidity ························································································2-1

Requirements on Cleanness ···········································································································2-1

Requirements on Electromagnetic Susceptibility ············································································2-2

Laser Safety ····································································································································2-2 Installation Tools ·····································································································································2-3

3 Installation··················································································································································3-1

Installation Procedure ·····························································································································3-1

Installing a AC onto a 19-Inch Rack ································································································3-1

Installing a AC on a Workbench ······································································································3-2 Power Cords and Ground Wire Connection····························································································3-3

Connecting the AC Power Cord ······································································································3-3

Connecting the Ground Wire···········································································································3-4 Console Cable Connection ·····················································································································3-5

Console Cable ·································································································································3-5

Connecting the Console Cable········································································································3-6 Gigabit Ethernet Interface Connection····································································································3-7

Connecting an Ethernet Electrical Interface ····················································································3-7

Connecting an Ethernet Optical Interface ·······················································································3-8 Installation Verification ····························································································································3-8

4 Initial Startup··············································································································································4-1

Setting up the Configuration Environment ······························································································4-1 Connecting the Console Cable ···············································································································4-1 Setting Terminal Parameters ··················································································································4-1 Powering On the AC ·······························································································································4-4

Checking Before Power-On·············································································································4-4

Powering On the AC························································································································4-4

5 AC Software Maintenance ························································································································5-1

Overview ·················································································································································5-1

Files Managed by the AC ················································································································5-1

AC Software Maintenance Methods································································································5-2 BootWare Menu ······································································································································5-3

BootWare Main Menu······················································································································5-3

BootWare Submenus ······················································································································5-4 Upgrading BootWare Through a Serial Interface····················································································5-7

Modifying Serial Interface Parameters ····························································································5-7

Upgrading BootWare·······················································································································5-9 Upgrading an Application Program Through a Serial Interface ····························································5-11 Upgrading an Application Program Through an Ethernet Interface······················································5-11

Configuring Ethernet Interface Parameters···················································································5-11

Upgrading an Application Program ·······························································································5-12 Maintaining Application Programs and Configurations Through Command Lines ·······························5-13

Maintaining the AC Through the TFTP Server··············································································5-14

Maintaining the AC Through the FTP Server ················································································5-15 Maintaining Application and Configuration Files in BootWare······························································5-18 Dealing With Password Loss ················································································································5-19

User Password Loss······················································································································5-19

BootWare Password Loss ·············································································································5-20

Super Password Loss····················································································································5-21 Backing Up and Restoring BootWare ···································································································5-21

6 Maintenance and Troubleshooting··········································································································6-1

Software Loading Failure ························································································································6-1 Power Supply Failure······························································································································6-1 Configuration System Failure··················································································································6-1

The models listed in this manual are not applicable to all regions. Please consult the local agents for the

models applicable to your region.

1 Product Overview

WX5002 Access Controller

H3C WX5002 Access Controller (AC), which are wholly developed by Hangzhou H3C Technologies Co.,

Ltd. (hereinafter referred to as H3C). An AC, together with Fit APs (H3C WA2110-AG wireless access

points, H3C WA2200 Series wireless access points and H3C WA2600 Series wireless access points

developed by H3C), is used to deploy a wireless LAN (WLAN).

A WX5002 supports up to 64 APs and 2,000 wireless users.

Appearance

A WX5002 AC provides two gigabit Ethernet electrical interfaces, two gigabit Ethernet optical interfaces

(combo interfaces), one 10/100 BASE-TX out-of-band management interface, and one console

interface on its front panel, and two AC power sockets on its rear panel.

appearance of a WX5002 AC.

Figure 1-1 Appearance of a WX5002 AC

Figure 1-1 shows the

1-1

Front Panel

Figure 1-2 Front panel of a WX5002 AC

(1) Gigabit Ethernet interface 2—SFP optical interface (2) 1000 Mbps LED of gigabit Ethernet interface 2 (3) 10/100 Mbps LED of gigabit Ethernet interface 2 (4) 10/100/1000 Base-T auto-sensing Ethernet electrical interface 2 (5) Gigabit Ethernet interface 1—SFP optical interface (6) 1000 Mbps LED of gigabit Ethernet interface 1 (7) 10/100 Mbps LED of gigabit Ethernet interface 1 (8) 10/100/1000 Base-T auto-sensing Ethernet electrical interface 1 (9) Active LED of 10/100 Base-TX out-of-band management interface (10) 10/100 Base-TX out-of-band management interface (11) Link LED of 10/100 Base-TX out-of-band management interface (12) Console interface (13) System LED (14) Alarm LED of the system (15) LED of power supply 1 (16) LED of power supply 2

Rear Panel

Figure 1-3 Rear panel of a WX5002 AC

(1) Switch of AC power socket 2 (2) Switch of AC power socket 1 (3) AC power socket 2 (4) AC power socket 1 (5) OPEN BOOK sign (6) CAUTION sign (7) Grounding terminal (8) OPEN BOOK sign

OPEN BOOK and CAUTION signs: Refer to related sections when performing the following operations:

Table 1-1 OPEN BOOK sign description

Operation Related section

Connect the power cord Connecting the AC Power Cord

Ground the device Connecting the Ground Wire

1-2

Power Supply System

A WX5002 AC uses AC power supply, and provides two AC power sockets. The two AC power sockets

can separately provide power supply for the WX5002 AC, or provide 1+1 redundancy backup for the AC

to enhance the system reliability.

AC input:

Rated voltage range: 100 VAC to 240 VAC; 50 Hz or 60 Hz

Input voltage range: 90 VAC to 264 VAC; 47 Hz to 63 Hz

Cooling System

A WX5002 AC provides two fans for heat dissipation.

LEDs

For the convenience of monitoring the running status, WX5002 AC provide LEDs on the front panel, as

shown in

Table 1-2 Description of LEDs

Figure 1-2. For details about the LEDs, see Table 1-2.

LED Mark Status Description

AC power socket 1 provides power normally.

AC power socket 1 does not provide power or the power supply is abnormal.

AC power socket 2 provides power normally.

AC power socket 2 does not provide power or the power supply is abnormal.

The interface is receiving or transmitting data.

No data is being received or sent on the interface

The interface is not connected or the connection fails.

LED of AC power socket 1

LED of AC power socket 2

System LED SYS

Alarm LED ALM

10/100 BASE-TX interface LED

PWR1

PWR2

ACT

LINK

Solid green

OFF

Solid green

OFF

Flashing green (1 Hz) The CPU runs normally.

ON or OFF The CPU runs abnormally.

OFF The system runs normally.

Flashing red (1 Hz) The system runs abnormally.

Flashing yellow (6 Hz)

OFF

Solid green Interface connection succeeds.

OFF

1-3

LED Mark Status Description

LED of gigabit combo interface 1

LED of gigabit combo interface

1000M

10/100M

1000M

Solid green

Flashing green (6 Hz)

OFF

Solid yellow

Flashing yellow (6 Hz)

OFF

Solid green

Flashing green (6 Hz)

OFF

Solid yellow

1000 Mbps interface connection succeeds.

The 1000 Mbps interface is receiving or transmitting data.

The 1000 Mbps interface is not connected or the connection fails.

10/100 Mbps interface connection succeeds.

The 10/100 Mbps interface is receiving or transmitting data.

The 10/100 Mbps interface is not connected or the connection fails.

1000 Mbps interface connection succeeds.

The 1000 Mbps interface is receiving or transmitting data.

The 1000 Mbps interface is not connected or the connection fails.

10/100 Mbps interface connection succeeds.

10/100M

System Specifications

Table 1-3 System specifications of the WX5002 AC

Item Data

Dimensions (H × W × D) 43.6 × 440 × 300 mm (1.7 × 17.3 × 11.8 in.)

Weight 4.1 kg (9.0 lb.)

Management interface

GE interfaces on the front panel

Optional SFP modules

Flashing yellow (6 Hz)

OFF

One console interface, one 10/100 BASE-TX out-of-band management interface

Two 10/100/1000 BASE-T auto-sensing Ethernet electrical interfaces

Two gigabit SFP Ethernet optical interfaces

1000 BASE-SX SFP optical module

1000 BASE-LX SFP optical module

The 10/100 Mbps interface is receiving or transmitting data.

The 10/100 Mbps interface is not connected or the connection fails.

Processor BCM1250 700 M

DRAM configuration DDRI 512 MB

Flash configuration 32 MB

Input voltage AC

Rated voltage range: 100 VAC to 240 VAC, 50 Hz or 60 Hz

Input voltage range: 90 VAC to 264 VAC, 47 Hz to 63 Hz

1-4

Item Data

Max power consumption (full load) 50 W

Operating temperature 0°C to 45°C (32°F to 113°F)

Relative humidity (noncondensing)

Either a gigabit SFP Ethernet optical interface or its corresponding 10/100/1000 BASE-T auto-sensing

Ethernet electrical interface can be used at a time.

SFP Modules

A WX5002 AC provides two gigabit SFP Ethernet optical interfaces. You can choose the following SFP

modules:

z 1000 BASE-SX SFP module

z 1000 BASE-LX SFP module

The following table describes the Ethernet optical interface attributes.

10% to 90%

Table 1-4 Ethernet optical interface attributes

Description

Attribute

Multimode short-haul

(850 nm)

Single-mode

medium-haul

(1310 nm)

Single-mode

long-haul

(1310 nm)

Single-mode

long-haul

(1550 nm)

Single-mode

ultra-long

haul (1550

nm)

Connector SFP/LC

Optical fiber

Max. transmission distance

62.5 μm/125 μm

multimode

0.55 km (0.34 mi)

9 μm /125 μm

single-mode

10 km (6.21 mi)

9 μm /125 μm

single-mode

40 km (24.86 mi)

9 μm /125 μm

single-mode

40 km (24.86 mi)

9 μm /125 μm

single-mode

70 km (43.50 mi)

Central wavelength 850 nm 1310 nm 1310 nm 1550 nm 1550 nm

Min. -9.5 dBm -9 dBm -2 dBm -4 dBm -4 dBm Optical transmit power

Receiving sensitivity

Operating mode

Max. 0 dBm -3 dBm 5 dBm 1 dBm 2 dBm

-17 dBm -20 dBm -23 dBm -21 dBm -22 dBm

1000 Mbps

Full duplex

1-5

2 Installation Preparation

Safety Precautions

To avoid any device impairment and bodily injury caused by improper use, observe these rules:

z Pull the power plug(s) out of the AC before cleaning the AC. Do not clean the AC using wet cloth or

liquid.

z Keep the AC away from water or dampness. Prevent water or moisture from entering the AC

chassis.

z Do not place the AC on an unstable case or desk. The switch might be damaged severely in case

of a fall.

z Ensure proper ventilation in the equipment room and keep the vents of the AC free of obstruction.

z Make sure that the operating voltage is within the range labeled on the AC.

z Do not open the chassis when the AC is operating or when electrical hazards are present to avoid

electrical shocks.

z When replacing interface cards, wear ESD-preventive gloves to avoid damaging the cards.

Installation Site Checking

The WX5002 AC must be used indoors. You can mount a AC in a cabinet or on a workbench, but make

sure that:

z Adequate clearances are reserved at the air inlet/exhaust vents for heat dissipation.

z The cabinet or workbench has a good ventilation system.

z The cabinet is sturdy enough to support the AC and its accessories.

z The cabinet or workbench is well earthed.

To ensure normal operation and a long service life of your AC, install it in an environment that meets the

requirements described in the following subsections.

Requirements on Temperature/Humidity

You must maintain a proper temperature and humidity in the equipment room. A long term of high

humidity may lead to bad insulation, electricity leakage, mechanical property changes, and corrosion.

However, if the relative humidity is too low, captive screws may become loose as a result of contraction

of insulation washers and static electricity may be produced in a dry environment to jeopardize the

circuits on the device. A high temperature is the most undesirable condition, because it accelerates the

aging of insulation materials and thus significantly lowers the reliability and service life of the AC.

Requirements on Cleanness

Dust is a hazard to the operating safety of the AC. The dust accumulated on the chassis can be

adsorbed by static electricity and result in poor contact of metal connectors or metal contact points.

Especially, when the relative indoor humidity is low, electrostatic adsorption is more likely to happen.

This can not only shorten the service life of the AC but also cause communications failures. The

following table lists the dust concentration limit.

2-1

Table 2-1 Dust concentration limit in the equipment room

Physical active substance Concentration limit (particles/m3)

Dust

Note: The dust particle diameter is ≥ 5 μm

≤ 3 × 104 (No visible dust on the tabletop over three days)

Besides the dust requirements, the AC equipment room also needs to strictly meet the requirements on

the concentration of salt, acid, and sulfide. These harmful gases can accelerate the metallic corrosion

and the aging process of some parts. The specific limits of the harmful gases such as SO

and CI2 are given in the following table.

Table 2-2 Limit on harmful gases in the equipment room

Gas Maximum concentration (mg/m3)

SO2 0.2

H2S 0.006

NH3 0.05

Cl2 0.01

Requirements on Electromagnetic Susceptibility

, H2S, NO2,

The operation of your AC may be affected by external interferences, such as capacitance coupling,

inductance coupling, electromagnetic wave radiation, common impedance (including the grounding

system) coupling, and the conducted interference of leads (power cords, signaling cables and output

wires). To eliminate the interferences,

z For the AC power supply that adopts the TN system, use a single-phase three-wire power socket

with a protection earth (PE) to effectively filter interference from the power grid.

z Keep the AC away from high-power radio transmitters, radars, and high-frequency heavy-current

devices.

z Use electromagnetic shielding measures when necessary. For example, use shielded interface

cables.

z Route interface cables only indoors to prevent signal interfaces from getting damaged by

over-voltage or over-current caused by lightning strikes.

Laser Safety

WX5002 AC are Class 1 laser devices.

When the optional optical interfaces on a WX5002 AC are operating, avoid staring into the optical

interfaces because the high-energy laser beam emitted from the optical fiber may hurt your retina.

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Installation Tools

z Flathead screwdriver

z Phillips screwdriver

z ESD-preventive wrist strap

The installation tools are not provided with WX5002 AC. You need to prepare them yourself.

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3 Installation

When you ask your sales agent to maintain your AC, you must ensure that the

dismantlement-preventive seal on a mounting screw of the AC chassis is intact. If you want to open the

chassis, you should contact the agent for permission. Otherwise, you will bear any consequence

resulting from your actions.

Installation Procedure

Installing a AC onto a 19-Inch Rack

Follow these steps to mount the AC onto a standard 19-inch rack:

Step 1: Check that the rack is sturdy and properly earthed. Attach a mounting ear to both sides of the

AC front panel with screws.

Step 2: Place the AC on a tray and slide it to a proper position along the guide rails, reserving a suitable

clearance between the AC and the guide rails.

Step 3: Fix the mounting ears to the square-holed brackets with screws and make sure that the AC is

fixed horizontally and securely.

Figure 3-1 Install a AC onto a 19-inch rack

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Installing a front mounting ear

The following figures illustrate the installation of a front mounting ear:

Figure 3-2 Install a front mounting ear onto a AC

Figure 3-3 Install a front mounting ear onto a square-holed bracket

Installing a AC on a Workbench

In many cases, standard 19-inch racks are not available to users and ACs are often installed on clean

workbenches. When installing an AC on a workbench,

z Make sure that the workbench is flat, sturdy and well earthed.

z Keep the environment well ventilated and reserve a clearance of 10 cm (3.9 in.) around the chassis

for heat dissipation.

z Place no heavy objects on the AC.

z Keep at least a vertical distance of 1.5 cm (0.59 in.) between ACs in the case of stack application.

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