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to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either
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If there is any software on removable media described in this documentation, it is furnished under a license
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removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights
only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.
You agree not to remove or deface any portion of any legend provided on any licensed program or
documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not
be registered in other countries.
3Com and the 3Com logo are registered trademarks of 3Com Corporation.
ntel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows
NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of
Novell, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively
through X/Open Company, Ltd.
IEEE and 802 are registered trademarks of the Institute of Electrical and Electronics Engineers, Inc.
All other company and product names may be trademarks of the respective companies with which they are
associated.
ENVIRONMENTAL STATEMENT
It is the policy of 3Com Corporation to be environmentally friendly in all operations. To uphold our policy, we
are committed to:
Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
standards. Maximizing the recyclable and reusable content of all products.
Ensuring that all products can be recycled, reused and disposed of safely.
Ensuring that all products are labelled according to recognized environmental standards.
Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
Environmental Statement about the Documentation
The documentation for this product is printed on paper that comes from sustainable, managed forests; it is
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the inks are vegetable-based with a low heavy-metal content.
DOWNLOADTHELATEST
SOFTWAREANDDOCUMENTATION
FORYOUR 3COMSWITCH
Thank you for purchasing a 3Com Switch 4200G Family switch. As part
of our commitment to bringing you the most capable and dependable
network equipment, 3Com offers free software maintenance updates
and documentation updates on our website.
To obtain the most up-to-date operating software and user
documentation for the Switch 4200G, point your web browser to:
www.3Com.com/4200G and select the “Support and Registration” link.
Please note that you must register your 3Com switch to receive the
software upgrade. To register, point your web browser to
eSupport.3Com.com.
CONTENTS
DOWNLOADTHELATESTSOFTWAREANDDOCUMENTATION
FORYOUR 3COMSWITCH
ABOUT THIS GUIDE
Before You Start9
Release Notes9
About Your CD-ROM9
Conventions10
Related Documentation11
Summary of Hardware Features14
Switch 4200G—Front View Detail15
10/100/1000BASE-T Ports16
1000BASE-X SFP Ports17
Console Port17
Unit Status Display17
LEDs18
Switch 4200G — Rear View Detail19
Power Socket19
10 Gbps Interface Slots19
Default Settings20
6 CONTENTS
2 INSTALLINGTHE SWITCH
Package Contents22
Choosing a Suitable Site22
Rack-mounting23
Placing Units On Top of Each Other25
The Power-up Sequence25
Powering-up the Switch 4200G25
Checking for Correct Operation of LEDs25
SFP Operation26
Approved SFP Transceivers26
Inserting an SFP Transceiver26
Removing an SFP Transceiver28
Choosing the Correct Cables28
Choosing the Correct Cables for the Switch 4200G29
3 SETTING UPFOR MANAGEMENT
Methods of Managing a Switch32
Command Line Interface Management32
Command Line Interface Management using SSH33
Web Interface Management33
SNMP Management33
Setting Up Overview34
IP Configuration36
Preparing for Management37
Manually Configuring IP Information37
Connecting to the Console Port38
Connecting to a Front Panel Port41
Viewing Automatically Configured IP Information44
Using 3Com Network Director44
Connecting to the Console Port45
Setting Up Command Line Interface Management46
User Interface Overview46
CLI Management using the Console Port46
CLI Management over the Network46
Setting Up Command Line Interface Management using SSH47
Setting Up Web Interface Management48
Prerequisites48
Web Management Over the Network49
Setting Up SNMP Management V1 or V250
Prerequisites50
Default Users and Passwords50
Configuration Conversion Utility51
4 PROBLEM SOLVING
Solving Problems Indicated by LEDs54
Solving Hardware Problems55
Solving Communication Problems57
5 UPGRADING SOFTWARE
Upgrade methods59
Upgrading from the Command Line Interface60
Check Flash Space Available60
Backup Switch Software61
Upgrade Using TFTP61
Upgrade Using FTP (via network port)63
XModem (using the console cable)65
Upgrading from the Bootrom Interface66
Introduction66
TFTP68
FTP6 8
XModem69
Upgrading the Bootrom70
Bootrom Upgrade using TFTP71
Bootrom Upgrade using FTP71
Bootrom Upgrade using XModem72
CONTENTS7
8 CONTENTS
A SAFETY INFORMATION
Power Cord Set—Japan76
Important Safety Information76
L’information de Sécurité Importante78
Wichtige Sicherheitsinformationen81
Información de Seguridad Importante82
Importanti Informazioni di Sicurezza84
Ważne informacje o zabezpieczeniach86
B PIN-OUTS
Null Modem Cable89
PC-AT Serial Cable89
Modem Cable90
Ethernet Port RJ-45 Pin Assignments90
Register Your Product97
Purchase Value-Added Services97
Troubleshoot Online98
Access Software Downloads98
Telephone Technical Support and Repair98
Contact Us99
INDEX
REGULATORY NOTICES
ABOUT THIS GUIDE
This guide provides all the information you need to install and use the
®
3Com
The guide is intended for use by network administrators who are
responsible for installing and setting up network equipment;
consequently, it assumes a basic working knowledge of LANs (Local Area
Networks).
Before You StartThis section contains information about the documents and CD-ROM
that accompany your Switch 4200G.
Release NotesThe Release Notes provide important information about the current
software release, including new features, modifications, and known
problems. You should read the Release Notes before installing the Switch
in your network.
Switch 4200G Family.
If the information in the Release Notes differ from the information in this
guide, follow the instructions in the Release Notes.
About Your CD-ROMThe CD-ROM contains the following:
■ Online documentation for the Switch 4200G—refer to Related
Documentation on page 11 for details.
■ A link to 3Com Network Director software.
■ A number of other useful links.
Most user guides and Release Notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
10ABOUT THIS GUIDE
ConventionsTable 1 and Table 2 list conventions that are used throughout this guide.
Tab le 1 Notice Icons
IconNotice TypeDescription
Information noteInformation that describes important features or
instructions
CautionInformation that alerts you to potential loss of data or
potential damage to an application, system, or device
WarningInformation that alerts you to potential personal injury
Tab le 2 Text Conventions
ConventionDescription
Screen displays This typeface represents information as it appears on the
screen.
SyntaxThe word “syntax” means that you must evaluate the syntax
provided and then supply the appropriate values for the
placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system password <password>
In this example, you must supply a password for <password>.
CommandsThe word “command” means that you must enter the
command exactly as shown and then press Return or Enter.
Commands appear in bold. Example:
To display IP information, enter the following command:
display ip interface br
The words “enter”
and “type”
Keyboard key names If you must press two or more keys simultaneously, the key
Words in italicsItalics are used to:
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
■ Emphasize a point.
■ Denote a new term at the place where it is defined in the
text.
■ Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.
Related Documentation11
Related
Documentation
In addition to this guide, Switch 4200G documentation set includes the
following:
■ Switch 4200G Configuration Guide
This guide contains information on the features supported by your
Switch and how they can be used to optimize your network. It is
supplied in PDF format on the CD-ROM that accompanies the Switch.
■ Switch 4200G Quick Reference Guide
This guide contains:
■a list of the features supported by the Switch.
■a summary of the command line interface commands for the
Switch. This guide is also available under the Help button on the
web interface.
■ Switch 4200G Command Reference Guide
This guide provides detailed information about the web interface and
command line interface that enable you to manage the Switch. It is
supplied in PDF format on the CD-ROM that accompanies the Switch.
■ Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems. The
Release Notes are supplied in hard copy with your Switch.
Accessing Online
Documentation
To access the documentation on the CD-ROM supplied with your Switch,
do the following:
1 Insert the CD-ROM into your CD-ROM drive. If your PC has auto-run
enabled, a splash screen will be displayed automatically.
2 Select the Documentation section from the contents page.
If the online documentation is to be accessed from a local drive or server,
you will need to access the CD-ROM contents using the root directory
and copy the files from the CD-ROM to a suitable directory.
■ The PDF Command Reference Guide is stored in the Docs directory on
the CD-ROM.
■ The PDF Configuration Guide is stored in the Docsdirectory of the
CD-ROM.
12ABOUT THIS GUIDE
Documentation
Comments
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
■ Document title
■ Document part number (on the title page)
■ Page number (if appropriate)
Example:
Part Number 10014914AA
Switch 4200G Family Getting Started Guide
Page 21
Please note that we can only respond to comments and questions about
3Com product documentation at this e-mail address. Questions related to
technical support or sales should be directed in the first instance to your
network supplier.
1INTRODUCINGTHE
SWITCH 4200G FAMILY
This chapter contains introductory information about the Switch 4200G
and how it can be used in your network. It covers summaries of hardware
and software features and also the following topics:
■ About the Switch 4200G
■ Switch 4200G—Front View Detail
■ Switch 4200G — Rear View Detail
■ Default Settings
14CHAPTER 1: INTRODUCINGTHE SWITCH 4200G FAMILY
About the Switch
4200G
Summary of
Hardware Features
The Switch 4200G Family are mixed media devices which consist of:
■ 12, 24 or 48 10/100/1000BASE-T ports
■ Four 1000BASE-X SFP ports
■ One option module slot for a 10 Gigabit Ethernet port module on the
Switch 4200G 12-Port. Requires an optional XFP.
■ Two option module slots for a 10 Gigabit Ethernet port module on the
Switch 4200G 24-Port and the Switch 4200G 48-Port. Requires an
optional XFP.
■ One RJ-45 connector for serial management
The Switch 4200G Family provides high-performance workgroups with a
backbone to server connection. You can also add the Switch 4200G
®
Family to any SuperStack
system as your network grows.
For information about using the software features of the Switch, refer to
the “Command Reference Guide” and the “Configuration Guide” on the
CD-ROM that accompanies the Switch.
Table 3 summarizes the hardware features that are supported by the
Switch 4200G.
Tab le 3 Hardware Features
FeatureSwitch 4200G
Addresses Up to 8,000 supported
Auto-negotiationSupported on all ports
Forwarding ModesStore and Forward
Duplex ModesHalf and full duplex on all front panel ports
Auto MDI/MDIXSupported on all ports. If fiber SFP transceivers are used,
Flow ControlIn full duplex operation all ports are supported
Traffic PrioritizationSupported (using the IEEE Std 802.ID, 1998 Edition):
Ethernet, Fast
Ethernet, and Gigabit
Ethernet Ports
long-haul (LH70) and copper (T) transceivers in any
combination.
Switch
4200G—Front View
Detail
Switch 4200G—Front View Detail15
Tab le 3 Hardware Features (continued)
FeatureSwitch 4200G
Mounting19-inch rack or standalone mounting
ClusteringUp to 16 units can be linked together (15 members and
1 commander)
Figure 1 Switch 4200G 12-Port—front view
Unit Status
Display
Port Status LEDs
10/100/1000BASE-T
10/100/1000BASE-T Ports
Figure 2 Switch 4200G 24-Port—front view
Port Status LEDs
Speed: (100Base-TX) Gr een = 100Mbps Ye llow = 10Mbps Duplex: Gr een = Full Duplex, Ye llow = Half Duplex Powe r : Gr een = Delivering Powe r, Ye llow = Fault, Flashing Gr een = Over Budget
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot
be used as standard traditional telephone sockets, or to connect the unit to a
traditional PBX or public telephone network. Only connect RJ-45 data
connectors, network telephony systems, or network telephones to these
sockets.
Either shielded or unshielded data cables with shielded or unshielded
jacks can be connected to these data sockets.
The Switch 4200G has 12, 24 or 48 auto-negotiating
10BASE-T/100BASE-TX ports configured as Auto MDIX (crossover). When
auto-negotiation is enabled these ports automatically operate in MDI or
MDIX mode as needed. These ports provide 10/100/1000 Mbps
full-duplex connections to other Gigabit Ethernet devices. Full-duplex
allows packets to be transmitted and received simultaneously which
effectively doubles the potential throughput of a link.
These ports require either straight-through or cross-over Category 5
cables with RJ-45 connectors at each end. The maximum UTP cable
length is 100 m (328 ft) over Category 5 cable.
The 10/100/1000BASE-T ports will auto-negotiate the appropriate speed.
Switch 4200G—Front View Detail17
1000BASE-X SFP PortsSFP (Small Form Factor Pluggable) ports support fiber Gigabit Ethernet
long-wave (LX), long-haul (LH70) and copper (T) SFP Transceivers in any
combination. This offers you the flexibility of using SFP transceivers to
provide connectivity between the Switch and remote 1000 Mbps
workgroups or to create a high capacity aggregated link backbone
connection.
The default state for these ports is auto-negotiation enabled, where the
speed, duplex and flow control modes are negotiated. As the speed and
duplex modes are fixed by the media type, only the flow control is
negotiated with the link partner. Alternatively, auto-negotiation can be
disabled (except 1000BASE-T which auto-negotiation is mandatory) and
the flow control setting can be manually configured.
Console PortThe console port allows you to connect a terminal and perform remote or
local out-of-band management. As the console port on the Switch is an
RJ-45 port, you will need to connect an RJ-45 to DB9 converter cable to a
standard null modem cable in order to connect a terminal.
Unit Status DisplayThe Status Display is a seven segment display visible on the front of the
Switch. The Status Display indicates switch status conditions such as the
unit number, POST test ID, and software upgrade information. In the
unlikely event of a hardware fault occurring, the Status Display may be
used to help diagnose the problem. For information on using the Status
Display for problem solving, see “Solving Problems Indicated by LEDs” on
page 54.
Tab le 4 Status Display
DisplayMode LED ColorDescription
Digit (1–9)Mode LED flashing greenPOST (power-on startup tests) running.
Digit (0–8)Mode LED flashing redPOST failure. Digit indicates ID of failed test.
0POST test OK
1CPU error
2Switch chip error
3RAM error
4Flash error
5Port error
6PHY error
7Packet memory error
8CPLD error
18CHAPTER 1: INTRODUCINGTHE SWITCH 4200G FAMILY
Tab le 4 Status Display (continued)
DisplayMode LED ColorDescription
Rotating bar segmentMode LED flashing greenSoftware download in progress.
Flashing “F”Mode LED steady redFan failure detected.
Flashing “t”Mode LED flashing redSwitch is too hot; temperature is critical.
“C”Mode LED green or yellowSwitch is clustered Commander unit.
“c”Mode LED green or yellowSwitch is clustered Candidate unit.
“S”Mode LED green or yellowSwitch is clustered Slave unit.
“1”Mode LED green or yellowSwitch is un-clustered.
LEDsTable 5 lists LEDs visible on the front of the Switch, and how to read their
status. For information on using the LEDs for problem solving, see
“Solving Problems Indicated by LEDs” on page 54.
Tab le 5 LED Behavior
LEDColorIndicates
PWR LED
GreenThe Switch is powered-up and operating normally.
Green flashingSelf Test (POST) or Software Download is in progress.
Yellow flashingOne or more ports have failed POST.
RedThe Switch has failed its Power On Self Test.
OffThe Switch is not receiving power or there is a fault with the
Power Supply Unit.
Mode LED
Speed Green10/100 Port Speed and Activity, Gigabit SFP Status and
Duplex Yellow10/100 Duplex and Activity, Gigabit SFP Duplex and
10/100/1000BASE-T Port LEDs
Speed GreenA high speed (1000 Mbps) link is present, blinking off for
YellowA low speed link is present, blinking off for every packet
Yellow Flashing The port has failed POST.
OffNo link is present.
Activity, or Stack Status and Activity.
Activity, or Stack Activity.
every packet received or transmitted.
received or transmitted.
Switch 4200G — Rear View Detail19
Tab le 5 LED Behavior (continued)
LEDColorIndicates
Duplex GreenFull duplex, blinking off for every packet received or
transmitted.
YellowHalf duplex, blinking off for every packet received or
transmitted.
Yellow flashingThe port has failed POST.
OffNo link is present.
1000BASE-X Port SFP Port LEDs
Speed Green A high speed (1000 Mbps) link is present.
Yellow Flashing Port failed POST.
OffNo link is present.
Duplex GreenFull duplex packets are being transmitted/received on the
port.
YellowHalf duplex packets are being transmitted/received on the
port.
Yellow flashingPort failed POST.
OffNo link is present.
Switch 4200G —
Rear View Detail
AC Power Input
Power SocketThe Switch automatically adjusts its power setting to any supply voltage
10 Gbps Interface
Slots
Figure 4 Switch 4200G—rear view
MOD 1
10Gbps Interface
Slot 1
MOD 2
10Gbps Interface
Slot 2
in the range 100–240 VAC.
The MOD 1 and MOD 2 interface slots accept the 10 Gbps SFP modules.
20CHAPTER 1: INTRODUCINGTHE SWITCH 4200G FAMILY
Default SettingsTable 6 shows the default settings for the Switch 4200G Family.
Tab le 6 Default Settings
FeatureSwitch 4200G
Automatic IP ConfigurationEnabled
Port StatusEnabled
Port SpeedAuto-negotiated
Duplex ModeAuto-negotiated
Flow ControlAuto-negotiated
Broadcast Storm ControlEnabled
Virtual LANs (VLANs)All ports belong to the untagged Default VLAN
(VLAN 1) with IEEE Std 802.1Q-1998 learning
operational
Management VLANFixed as VLAN 1 on 4200G units. Can be any
Link Aggregation Control
Protocol (LACP)
IP Multicast FilteringFiltering enabled
Rapid Spanning Tree Protocol Enabled
Fast StartEnabled on front panel ports
RMON AlarmEnabled
Traffic PrioritizationAll ports prioritize NBX VoIP traffic (LAN and IP).
Port SecurityDisabled per port
Configuration Save and
Restore
VLAN for 4200G units.
Disabled per port
All ports set to “best effort” for all other traffic.
Disabled
2INSTALLINGTHE SWITCH
This chapter contains the information you need to install and set up the
Switch 4200G. It covers the following topics:
■ Package Contents
■ Choosing a Suitable Site
■ Rack-mounting
■ Placing Units On Top of Each Other
■ The Power-up Sequence
■ SFP Operation
■ Choosing the Correct Cables
WARNING: Safety Information. Before installing or removing any
components from the Switch 4200G or carrying out any maintenance
procedures, you must read the safety information provided in Appendix A
of this guide.
AVERTISSEMENT:Consignes de sécurité. Avant d'installer ou d'enlever
tout composant du Switch 4200G ou d'entamer une procédure de
maintenance, lisez les informations relatives à la sécurité qui se trouvent
dans l'Appendice A de ce guide.
VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus
dem Switch 4200G entfernen oder dem Switch 4200G hinzufuegen oder
Instandhaltungsarbeiten verrichten, lesen Sie die Sicherheitsanweisungen,
die in Appendix A (Anhang A) in diesem Handbuch aufgefuehrt sind.
ADVERTENCIA: Información de seguridad. Antes de instalar o extraer
cualquier componente del Switch 4200G o de realizar tareas de
mantenimiento, debe leer la información de seguridad facilitada en el
Apéndice A de esta guía del usuario.
22CHAPTER 2: INSTALLINGTHE SWITCH
AVVERTENZA: Informazioni di sicurezza. Prima di installare o
rimuovere qualsiasi componente dal Switch 4200G o di eseguire qualsiasi
procedura di manutenzione, leggere le informazioni di sicurezza riportate
nell'Appendice A della presente guida per l'utente.
OSTRZEŻENIE: Informacje o zabezpieczeniach. Przed instalacją lub
usunięciem jakichkolwiek elementów z product lub przeprowadzeniem
prac konserwacyjnych należy zapoznać się z informacjami o
bezpieczeństwie zawartymi w Załączniku A niniejszego podręcznika.
Package Contents■ Switch unit
■ CD-ROM (includes documentation related to your Switch)
■ Getting Started Guide (this guide)
■ Release Notes
■ Unit Information Labels
■ Warranty Information
■ Power Cord
Choosing a Suitable
Site
■ Console Cable (RJ-45)
■ 2 x Mounting brackets
■ 4 x Screws
■ 4 x Rubber feet
The Switch is suited for use either free standing on a desktop, or
mounted in a standard 19-inch equipment rack (for example, in a wiring
closet or equipment room). A rack-mounting kit containing two
mounting brackets is supplied with the Switch.
CAUTION: Ensure that the ventilation holes are not obstructed.
When deciding where to position the Switch, ensure that:
■ Cabling is located away from:
■sources of electrical noise such as radios, transmitters and
broadband amplifiers.
■power lines and fluorescent lighting fixtures
■ The Switch is accessible and cables can be connected easily.
Rack-mounting23
■ Water or moisture cannot enter the case of the Switch.
■ Air flow is not restricted around the Switch or through the vents in the
side of the Switch. 3Com recommends that you provide a minimum of
25mm (1in.) clearance.
■ Air temperature around the Switch does not exceed 40 °C (104 °F).
If the Switch is installed in a 19-inch rack or closed assembly its local air
temperature may be greater than room ambient temperature.
■ The air is as free from dust as possible.
■ The unit is installed in a clean, air conditioned environment.
■ No more than four Switch units are placed on top of one another, if
the units are free-standing.
■ The Switch is situated away from sources of conductive (electrical)
dust, for example laser printers.
■ The AC supply used by the Switch is separate to that used by units
that generate high levels of AC noise, for example air conditioning
units and laser printers.
Rack-mountingThe Switch 4200G is 1 rack unit (1U) high and will fit in most standard
19-inch racks.
CAUTION: Disconnect all cables from the Switch before continuing.
Remove all self adhesive pads from the underside of the Switch if they
have been fitted.
To rack-mount your Switch:
1 Place the Switch the right way up on a hard flat surface, with the front
facing towards you.
2 Locate a mounting bracket over the mounting holes on one side of the
front of the Switch, as shown in Figure 5.
You can also rack mount your Switch using the mounting holes at the
rear of the Switch.
24CHAPTER 2: INSTALLINGTHE SWITCH
Figure 5 Fitting a Bracket for Rack-Mounting
3 Insert the two screws and tighten with a suitable screwdriver.
You must use the screws supplied with the mounting brackets. Damage
caused to the unit by using incorrect screws invalidates your warranty.
4 Repeat step 2 and step 3 for the other side of the Switch.
5 Insert the Switch into the 19-inch rack and secure with suitable screws
(not provided). Ensure that ventilation holes are not obstructed.
6 Connect network cabling.
7 Finally place a unit information label on the unit in an easily accessible
position. The unit information label shows the following:
■ 3Com product name of the Switch
■ 3Com 3C number of the Switch
■ Unique MAC address (Ethernet address) of the Switch
■ Serial number of the Switch
You may need this information if you contact 3Com Technical Support.
Placing Units On Top of Each Other25
Placing Units On
Top of Each Other
The Power-up
Sequence
Powering-up the
Switch 4200G
If the Switch units are free-standing, up to four units can be placed one
on top of the other. If you are mixing a variety of 3Com equipment, the
smaller units must be positioned at the top.
If you are placing Switch units one on top of the other, you must use the
self-adhesive rubber feet supplied. Apply the feet to the underside of
each Switch, sticking one in the marked area at each corner. Place the
Switch units on top of each other, ensuring that the feet of the upper unit
sit fully on the lower unit.
The following sections describe how to get your Switch 4200G
powered-up and ready for operation.
Use the following sequence of steps to power-up the Switch.
1 Plug the power cord into the power socket at the rear of the Switch.
2 Plug the other end of the power cord into your power outlet.
The Switch powers-up and runs through its Power On Self Test (POST),
which takes approximately one minute.
Checking for Correct
Operation of LEDs
During the Power On Self Test, all ports on the Switch are disabled and
the LEDs light. The PWR LED will flash green during the POST.
When the POST has completed, check the PWR LED to make sure that
your Switch is operating correctly. Table 7 shows possible colors for the
LED.
Tab le 7 PWR LED Colors
ColorState
GreenThe Switch is powered-up and operating normally.
RedThe Switch has failed its Power On Self Test (POST).
Yellow flashingSome ports have failed POST
OffThe Switch is not receiving power.
* In this event you can still use the Switch using the remaining ports that have passed the
POST.
*
26CHAPTER 2: INSTALLINGTHE SWITCH
If there is evidence of a problem, see “Solving Problems Indicated by
LEDs” on page 54 for a list of suggested solutions.
CAUTION: The Switch has no ON/OFF switch; the only method of
connecting or disconnecting mains power is by connecting or
disconnecting the power cord.
SFP OperationThe following section describes how to insert an SFP transceiver into an
SFP port.
SFP transceivers are hot-insertable and hot-swappable. You can remove
them from and insert them into any SFP port without having to power
down the Switch.
Approved SFP
Transceivers
Inserting an SFP
Transceiver
The following list of approved Gigabit Ethernet SFP transceivers is correct
at the time of publication.
■ 3CSFP92 SFP (1000BASE-LX)
■ 3CSFP97 SFP (1000BASE-LH70)
■ 3CSFP93 SFP (1000BASE-T)
To access the latest list of approved SFP transceivers for the Switch on the
3Com Corporation World Wide Web site, enter this URL into your
internet browser:
http://www.3com.com
To be recognized as valid, the SFP transceiver must have the following
characteristics:
■ 1000BASE-LX SFP transceiver
Use this transceiver to connect Gigabit Ethernet SFP ports on the
Switch directly to a single-mode fiber-optic cable or to multimode
fiber using a conditioned launch cable.
■ 1000BASE-LH70 SFP transceiver
Use this transceiver to connect Gigabit Ethernet SFP ports on the
Switch directly to a single-mode fiber-optic cable.
SFP Operation27
■ 1000BASE-T SFP transceiver
This transceiver uses Category 5 copper cabling with RJ-45 connectors
and supports segment lengths of up to 100 m (328 ft).
If the SFP transceiver is faulty, it will not operate within the Switch. See
“Solving Hardware Problems” on page 55.
3Com recommends that you only use SFPs supplied by 3Com. If the SFP
transceiver is invalid it will not be recognized by the Switch.
Use the following sequence of steps to activate the SFP ports:
1 The SFP transceiver is keyed and there is only one way in which it can be
installed correctly. It is not necessary to power-down your Switch.
2 Hold the transceiver so that the connector is toward you and the product
label is visible. Ensure the wire release lever is closed (in the upright
position).
3 Gently slide the transceiver into the SFP port until it clicks. If the
transceiver does not click into place, remove it, turn it over and re-insert.
4 Remove the plastic protective cover if fitted.
Figure 6 Inserting an SFP Transceiver
Product
label
Suitable port
on host Switch
5 Use and appropriate cable to connect the transceiver to a suitable device.
6 Check the LEDs on the front of the Switch to ensure that it is operating
correctly. Refer to “LEDs” on page 18 for more information.
28CHAPTER 2: INSTALLINGTHE SWITCH
Removing an SFP
Transceiver
Choosing the
Correct Cables
If you wish to remove the transceiver (it is not necessary to power-down
your Switch):
1 Disconnect the cable from the transceiver.
2 Move the wire release lever downwards until it is pointing toward you.
3 Pull the wire release lever toward you to release the catch mechanism;
the transceiver will then easily slide out.
All of the ports on the Switch are Auto-MDIX, that is they have a
cross-over capability. These ports can automatically detect whether to
operate in MDI or MDIX mode. Therefore you can make a connection to
one of the ports with a straight-through (MDI) or a cross-over cable
(MDIX).
The Auto-MDIX feature only operates when auto-negotiation is enabled.
If auto-negotiation is disabled, all the Switch ports are configured as
MDIX (cross-over). If you want to make a connection to another MDIX
port, you need a cross-over cable. Many ports on workstations and
servers are configured as MDI (straight-through). If you want to make a
connection to an MDI port, you need to use a standard straight-through
cable. See Table 8.
3Com recommends that you use at least Category 5 twisted pair
cable—the maximum segment length for this type of cable is 100 m (328
ft.).
Tab le 8 Cables required to connect the Switch to other devices if
auto-negotiation is disabled
Cross-over CableStraight-through Cable
Switch to Switch
(MDIX to MDIX)
Switch to Hub
(MDIX to MDIX)
Switch to PC (NIC)
(MDIX to MDI)
✓✕
✓✕
✕✓
Choosing the Correct Cables29
CAUTION: If you want to install the Switch using a Category 5E or
Category 6 cable, 3Com recommends that you briefly connect the cable
to a grounded port before connecting network equipment. If you do not,
the cable’s Electrostatic Discharge (ESD) may damage the Switch's port.
You can create a grounded port by connecting all wires at one end of a
UTP cable to an earth ground point, and the other end to a female RJ-45
connector located, for example, on a Switch rack or patch panel. The
RJ-45 connector is now a grounded port.
3Com recommends that you use Category 5 twisted pair cable—the
maximum segment length for this type of cable is 100 m (328 ft).
Choosing the Correct
Cables for the
Switch 4200G
All of the ports on the front of the Switch 4200G 28-Port are
100BASE-FX MT-RJ multi-mode ports. The MT-RJ port is a small form
factor fiber-optic port with the transmit and receive fibers in the same
cable. Unlike many fiber-optic systems, only one MT-RJ cable is needed to
connect two MT-RJ ports together.
To connect a front panel port to another 100BASE-FX MT-RJ multi-mode
port, or to a patch panel, a single MT-RJ multi-mode pinless jumper cable
is required. Since standard MT-RJ cables are cross-over cables, no
Auto-MDIX sensing is required. The maximum cable length is 2 kilometers
(1.24 miles).
CAUTION: Do not connect pinned MT-RJ connectors into any port on the
Switch 4200G as this may damage the unit. The ports have locator pins
fitted and are designed for standard (pinless) connectors.
To connect a front panel port to a 100BASE-FX single mode port, or to a
port that does not have an MT-RJ connector, an adaptor will be required.
It is not possible to connect a front panel port to a 1000BASE-FX port.
30CHAPTER 2: INSTALLINGTHE SWITCH
3SETTING UPFOR MANAGEMENT
To make full use of the features offered by your Switch, and to change
and monitor the way it works, you have to access the management
software that resides on the Switch. This is known as managing the
Switch.
Managing the Switch can help you to improve the efficiency of the
Switch and therefore the overall performance of your network.
This chapter explains the initial set up of the Switch and the different
methods of accessing the management software to manage a Switch. It
covers the following topics:
■ Methods of Managing a Switch
■ Setting Up Overview
■ Manually Configuring IP Information
■ Viewing Automatically Configured IP Information
■ Setting Up Command Line Interface Management
■ Setting Up Command Line Interface Management using SSH
■ Setting Up Web Interface Management
■ Setting Up SNMP Management V1 or V2
■ Default Users and Passwords
■ Configuration Conversion Utility
32CHAPTER 3: SETTING UPFOR MANAGEMENT
Methods of
Managing a Switch
Command Line
Interface
Management
To manage your Switch you can use one of the following methods:
■ Command line interface management
■ Command line interface management using SSH
■ Web interface management
■ SNMP management
Each Switch has a command line interface (CLI) that allows you to
manage the Switch from a workstation, either locally using a console port
connection (see Figure 7), or remotely over the network (see Figure 8).
Figure 7 CLI Management using the Console Port
Workstation
(with terminal emulation
software installed)
Console Cable
Figure 8 CLI Management over the Network
Workstation
Switch
Console Port
Connection
Switch
Connect over Network
via Telnet
Refer to “Setting Up Command Line Interface Management” on
page 46.
Methods of Managing a Switch33
There are two main views in the CLI:
■ User View
This view is shown when you first connect to the Switch and shows
basic information about operation and statistics. The prompt for user
view is <S4200G>.
■ System View
This view enables you to configure the system parameters. To display
this view, from user view enter system-view. The prompt for system
view is [S4200G].
Command Line
Interface
Management using
SSH
Web Interface
Management
The Switch 4200G supports Secure Shell version 1.5 (SSHv1.5), allowing
secure access to the Command Line Interface of the Switch.
If you use SSH to administer your Switch and the network traffic is
intercepted, no passwords or configuration information will be visible in
the data. To securely administer the Switch using the Command Line
Interface you need a third party SSH client.
Each Switch has an internal set of web pages that allow you to manage
the Switch using a Web browser remotely over an IP network (see
Figure 9).
Figure 9 Web Interface Management over the Network
Workstation
Connect over Network
via web browser
Switch
Refer to “Setting Up Web Interface Management” on page 48.
SNMP ManagementYou can manage a Switch using any network management workstation
running the Simple Network Management Protocol (SNMP) as shown in
Figure 10. For example, you can use the 3Com Network Director
software, available from the 3Com website.
34CHAPTER 3: SETTING UPFOR MANAGEMENT
Figure 10 SNMP Management over the Network
Setting Up
Overview
SNMP Network Management
Workstation
Connect over Network
using SNMP
Switch
Refer to “Setting Up SNMP Management V1 or V2” on page 50.
This section gives an overview of what you need to do to get your Switch
set up and ready for management when it is in its default state. The
whole setup process is summarized in Figure 11. Detailed procedural
steps are contained in the sections that follow. In brief, you need to:
■ Configure IP information manually for your Switch or view the
automatically configured IP information
■ Prepare for your chosen method of management
Setting Up Overview35
Figure 11 Initial Switch Setup and Management Flow Diagram
Power Up the Switch.
Plug and Play Setup
Connect to the console port and use the
Command Line Inter-
Initial IP Information Set up
Feature Management
See page 37
Connect using the
console port.
See page 46
IP Information is automatica lly configured
Yes
How do you want to connect to the Switch?
Connect to a front panel port
and use the Web Interface or
face.
How do you want to manage your Switch? See page 32
Command Line Interface
Connect over the
network using Telnet.
Do you want to manually
configure the IP information?
Command Line
Interface.
See page 37
See page 46
using DHCP
See page 36
SNMP
See page 50
No
How do you want to view the automatically
configured IP information?
Use 3Com Network
Director (3ND).
See page 44
Connect over the
Connect to the console
Web Interface
network.
See page 49
port and use the
Command Line
Interface.
See page 45
CAUTION: To protect your Switch from unauthorized access, you must
change all three default passwords as soon as possible, even if you do not
intend to actively manage your Switch. For more information on default
users and changing default passwords, see “Default Users and Passwords” on page 50.
36CHAPTER 3: SETTING UPFOR MANAGEMENT
IP ConfigurationYou can use one of the following methods to allocate IP information to
your Switch (essential if you wish to manage your Switch across the
network).
Manual IP Configuration
When you configure the IP information, the Switch remembers the
information that you enter until you change it again.
You should use the Manual IP configuration method if:
■ you do not have a DHCP or BootP server on your network, or
■ you want to remove the risk of the IP address ever changing, or
■ your DHCP or BootP server does not allow you to allocate static IP
addresses. (Static IP addresses are necessary to ensure that the Switch
is always allocated the same IP information.)
For most installations, 3Com recommends that you configure the Switch
IP information manually. This makes management simpler and more
reliable as it is not dependent on a DHCP or BootP server, and eliminates
the risk of the IP address changing.
To manually enter IP information for your Switch, work through the
“Manually Configuring IP Information” on page 37.
Automatic IP Configuration using DHCP
By default the Switch tries to configure itself with IP Information without
requesting user intervention. It tries to obtain an IP address from a DHCP
server on the network.
When using automatic IP configuration it is important that the IP address
of the Switch is static, otherwise you will not know what the IP address is
and it will be difficult to manage. Most DHCP servers allow static IP
addresses to be configured so that you know what IP address will be
allocated to the Switch. Refer to the documentation that accompanies
your DHCP server.
For a detailed description of how automatic IP configuration operates,
please refer to the Configuration Guide on the CD-ROM that
accompanies your Switch or the 3Com Web Site.
Manually Configuring IP Information37
You should use the automatic IP configuration method if:
■ your network uses DHCP to allocate IP information, or
■ flexibility is needed. If the Switch is deployed onto a different subnet,
it will automatically reconfigure itself with an appropriate IP address,
instead of you having to manually reconfigure the Switch.
If the Switch is not allocated with an automatic IP address, the IP
configuration will be blank or shown as ‘’’’.
If you use the automatic IP configuration method, you need to discover
the automatically allocated IP information before you can begin
management. Work through the “Viewing Automatically Configured IP
Information” on page 44.
Preparing for
Management
Manually
Configuring IP
Information
Once your Switch’s initial set up is complete you can set up your chosen
management method as described in “Methods of Managing a Switch”
on page 32.
For detailed information about the specific web interface operations and
command line interface commands and problem solving, refer to the
“Switch 4200G Command Reference Guide” on the CD-ROM that is
supplied with the Switch or on the 3Com Web site.
You can manually configure the Switch IP information in the following
ways:
■ Connecting to the console port
Connect a workstation using a console cable to the console port of
the Switch. You can then manually enter IP information using the
command line interface (CLI).
■ Connecting to a front panel port
Connect a workstation using an Ethernet cable to a front panel port
of the Switch. You can then manually enter IP information using the
web interface or the command line interface (CLI).
38CHAPTER 3: SETTING UPFOR MANAGEMENT
Connecting to the
Console Port
To set up your Switch manually you can make a connection to the console
port, (this example describes a local connection to the console port,
rather than one using a modem). You can do this whilst the Switch is
offline, that is, before you connect the Switch to a network, or whilst the
Switch is online, that is, connected to a network.
Prerequisites
■ A workstation with terminal emulation software installed, such as
Microsoft Hyperterminal. This software allows you to communicate
with the Switch using the console port directly.
■ Documentation supplied with the terminal emulation software.
■ The console cable (RJ-45) supplied with your Switch.
You can find pin-out diagrams for the cable in Appendix on page 89.
■ You need to have the following so that you can manually set up the
Switch with IP information:
■IP address
■subnet mask
■default gateway
■management VLAN ID, normally set to the default value (1)
Connecting the Workstation to the Switch
1 Connect the workstation to the console port using the console cable as
shown in Figure 12.
Figure 12 Connecting a Workstation to the Switch using the Console Port
Workstation
(with terminal emulation
software installed)
Console Cable
Switch
Console Port
Connection
To connect the cable:
a Attach the RJ-45 connector on the cable to the console port of the
Switch.
b Attach the other end of the cable to the workstation and tighten the
retaining screws on the cable to prevent it from being loosened.
Manually Configuring IP Information39
2 Open your terminal emulation software and configure the COM port
settings to which you have connected the cable. The settings must be set
to match the default settings for the Switch, which are:
■ 19,200 baud (bits per second)
■ 8 data bits
■ no parity
■ 1 stop bit
■ no hardware flow control
Refer to the documentation that accompanies the terminal emulation
software for more information.
3 Power up the Switch. The Power on Self Test (POST) will now be
performed.
Setting Up the Switch with IP Information
You are now ready to manually set up the Switch with IP information
using the command line interface.
1 The command line interface login sequence begins as soon as the Switch
detects a connection to its console port.
If the login prompt does not begin immediately, press Return a few times
until it starts.
2 At the login and password prompts, enter
admin as your user name and
press Return and at the password prompt press Return again. If you have
logged on correctly, <S4200G> should be displayed as shown in
Figure 13.
Once you have logged in you will automatically be in User View.
40CHAPTER 3: SETTING UPFOR MANAGEMENT
Figure 13 User View Login
3 Enter the system-view command and Enter.
To confirm that you are in the System View, the following should be
displayed:
[S4200G]
Enter interface vlan 1 and Enter.
4 Enter the IP address and subnet mask for the Switch as follows:
ip address xxx.xxx.xxx.xxx mmm.mmm.mmm.mmm
and Enter.
(where xxx.xxx.xxx.xxx is the IP address and mmm.mmm.mmm.mmm is
the subnet mask of the Switch)
5 Select the quit command and enter the default gateway for the Switch:
ip route-static 0.0.0.0 0.0.0.0 xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the default gateway)
6 From the User View, enter the save command to save the configuration
to your Switch as the configuration is not saved automatically when the
Switch is powered down.
The initial set up of your Switch is now complete and the Switch is ready
for you to set up your chosen management method. See “Methods of
Managing a Switch” on page 32.
If you do not intend to use the command line interface using the console
port to manage the Switch, you can disconnect the serial cable and close
the terminal emulator software.
Manually Configuring IP Information41
Connecting to a Front
Panel Port
To set up your Switch manually you can, alternatively, make a connection
to a front panel port. To do this you will need an IP address, refer to
“Viewing Automatically Configured IP Information” on page 44 for more
information.
The procedure described in this section assumes the unit has been
powered up in standalone mode.
Prerequisites
■ A workstation running a suitable operating system—refer to
“Choosing a Browser” on page 48.
■ A Network Interface Card (NIC).
■ A Category 5 twisted pair Ethernet cable with RJ-45 connectors at
both ends.
■ A suitable Web browser—refer to “Choosing a Browser”on page 48.
■ Existing IP address of the Switch.
■ You need to have the following so that you can manually set up the
Switch with IP information:
■IP address
■subnet mask
■default gateway
■management VLAN ID, normally set to the default value (1)
Connecting the Workstation to the Switch
1 Connect the workstation to a front panel port using an Ethernet cable as
shown in Figure 14.
Figure 14 Connecting a Workstation to the Switch using a Front Panel Port
Switch
Workstation
(with a Network
Interface Card
installed)
Ethernet Cable
Front Panel
Port Connection
42CHAPTER 3: SETTING UPFOR MANAGEMENT
To connect the cable:
a Attach an RJ-45 connector at one end of the Ethernet cable to the
Network Interface Card (NIC) in the workstation.
b Connect the RJ-45 connector at the other end of the cable to one of
the front panel ports on the Switch.
Do not interconnect the Switch to any other unconfigured Switch.
Setting Up the Switch with IP Information
You are now ready to manually set up the Switch with IP information. You
can do this using the Web interface or the command line interface (CLI)
using telnet.
Using the Web Interface
1 Power-up the Switch. This takes approximately one minute.
2 Open a suitable Web browser and enter the IP address of your Switch in
the Address field.
If there is no response, wait for one minute then re-enter the IP address.
If a pop up message appears displaying download and install simplified
Chinese information, click Cancel.
3 At the login and password prompts, enter admin as your user name and
press Return and at the password prompt (default user name and
password) press Return again. If you have logged on correctly, the Device
View of the Switch is displayed.
4 To enter basic setup information for the Switch, select Administration > IP
Setup and then follow the wizard through various system screens to enter
the IP address and subnet mask that you want the Switch to use when it
is connected to the network. The final page displays a summary of the
information entered.
5 Select Save Configuration to save the configuration to your Switch.
The initial set up of your Switch is now complete and the Switch is ready
for you to set up your chosen management method. See “Methods of
Managing a Switch” on page 32.
Manually Configuring IP Information43
Using Command Line Interface using Telnet
1 To start a Telnet session to the unit, click Start in Microsoft Windows
95/98/2000/NT/XP.
a Click Run.
b In the dialogue box that appears type the IP address of the unit, that
is: Telnet xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the Switch)
c Click OK.
2 Press Enter to open a login prompt.
If the login prompt does not begin immediately, press Return a few times
until it starts.
3 At the login and password prompts, enter admin as your user name and
press Return at the password prompt. If you have logged on correctly,
<S4200G> is displayed as shown in the example in Figure 15.
Figure 15 User View Login using Telnet
4 Enter the system-view command and Enter.
5 Enter interface vlan 1 and Enter.
6 Enter the IP address and subnet mask for the Switch as follows:
ip address xxx.xxx.xxx.xxx mmm.mmm.mmm.mmm
(where xxx.xxx.xxx.xxx is the IP address and mmm.mmm.mmm.mmm is
the subnet mask of the Switch)
44CHAPTER 3: SETTING UPFOR MANAGEMENT
7 Enter the default gateway for the Switch:
ip route-static 0.0.0.0 0.0.0.0 xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the default gateway)
8 From the User View, enter the save command to save the configuration
to your Switch as the configuration is not saved automatically when the
Switch is powered down.
The initial set up of your Switch is now complete and the Switch is ready
for you to set up your chosen management method. See “Methods of
Managing a Switch” on page 32.
Viewing
Automatically
Configured IP
Information
Using 3Com Network
Director
If you allow the Switch to automatically configure its own IP information
you need to discover and view the IP information before you can begin to
manage the Switch. You can discover the IP information in two ways:
■ Using 3Com Network Director
This application will auto-discover the Switch and display the
automatically allocated IP information assigned to the Switch.
■ Connecting to the Console Port
Connect a workstation using a console cable to the console port of
the Switch. You can then view the IP information automatically
assigned to the Switch using the command line interface (CLI).
You can use the 3Com Network Director application (available from the
3Com website) to discover the automatically allocated IP information.
1 Connect your Switch to the network.
2 Power-up the Switch and wait for two minutes.
3 Launch 3Com Network Director and run the Auto-discovery wizard.
3Com Network Director will auto-discover the new Switch and display
the IP information that has been automatically allocated to the Switch.
Most DHCP and BootP servers allow static IP addresses to be configured
so that you know what IP address the Switch will be given. Refer to the
documentation that accompanies your DHCP or BootP server.
If your network does not have a DHCP or BootP server, the workstation
running 3Com Network Director must be on the same subnet as the
Switch, because Auto-IP addresses are non-routable.
Viewing Automatically Configured IP Information45
Connecting to the
Console Port
Alternatively, you can view the automatically configured IP information
using the command line interface (CLI) through a connection to the
console port. (This example describes a local connection to the console
port, rather than a remote one using a modem.) For further information
on connecting using the console port see “Connecting the Workstation
to the Switch”on page 38.
Viewing IP Information using the Console Port
You are now ready to view the automatically allocated IP information
using the command line interface.
1 Connect your Switch to the network using the Ethernet cable. As soon as
a network connection is made the Switch begins the automatic IP
configuration process.
The automatic IP configuration process usually completes within one
minute.
2 The command line interface login sequence begins as soon as the Switch
detects a connection to its console port.
If the login prompt does not begin immediately, press Return a few times
until it starts.
3 At the login and password prompts, enter
admin as your user name and
press Return at the password prompt. If you have logged on correctly,
<S4200G> is displayed as shown in the example in Figure 16.
Figure 16 User View Login
46CHAPTER 3: SETTING UPFOR MANAGEMENT
4 Enter display ip interface br to view a summary of allocated IP
addresses.
The initial set up of your Switch is now complete and the Switch is ready
for you to set up your chosen management method. See “Methods of
Managing a Switch” on page 32.
If you do not intend to use the command line interface using the console
port to manage the Switch, you can logout, disconnect the serial cable
and close the terminal emulator software.
Setting Up
Command Line
Interface
Management
User Interface
Overview
CLI Management
using the Console
Port
CLI Management over
the Network
This section describes how you can set up command line interface
management using a local console port connection or over the network.
User interface configuration is provided by the Switch to configure and
manage the port data. There are two types of user interfaces:
AUX User Interface—used to log in to your Switch using the console port.
VTY User Interface—used to Telnet to the Switch. The Switch can have
up to five VTY user interfaces.
To manage a Switch using the command line interface using the local
console port connection:
1 Ensure you have connected your workstation to the console port correctly
as described in “Connecting to the Console Port” on page 38.
2 Your Switch is now ready to continue being managed and/or configured
through the CLI using its console port.
To manage a Switch using the command line interface over a network
using Telnet:
1 Ensure you have already set up the Switch with IP information as
described in “Methods of Managing a Switch” on page 32.
2 Check that you have the IP protocol correctly installed on your
management workstation. You can check this by trying to browse the
World Wide Web. If you can browse, the IP protocol is installed.
Setting Up Command Line Interface Management using SSH47
3 Check you can communicate with the Switch by entering a ping
command at the DOS prompt in the following format:
c:\ ping xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the Switch)
If you get an error message, check that your IP information has been
entered correctly and the Switch is powered up.
4 To open a Telnet session using the DOS prompt, enter the IP address of
the Switch that you wish to manage in the following format:
>telnet xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the Switch)
If opening a Telnet session using third party software you will need to
enter the IP address in the format suitable for that software.
Setting Up
Command Line
Interface
Management using
SSH
5 At the login and password prompts, enter
admin as your user name and
press Return at the password prompt (or the password of your choice if
you have already modified the default passwords).
If the login prompt does not display immediately, press Return a few
times until it starts.
6 If you have logged on correctly, the Switch you wish to manage is
displayed as <S4200G>, as shown in Figure 13 on page 40.
This section describes how you can set up Command Line Interface
management using SSH over a network.
To manage a Switch using the command line interface over a network
using SSH:
1 Ensure you have already set up the Switch with IP information as
described in “Methods of Managing a Switch” on page 32.
2 Check that you have the IP protocol correctly installed on your
management workstation. You can check this by trying to browse the
World Wide Web. If you can browse, the IP protocol is installed.
3 Check you can communicate with the Switch by entering a ping
command at the DOS prompt in the following format:
c:\ ping xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the Switch)
If you get an error message, check that your IP information has been
entered correctly and the Switch is powered up.
48CHAPTER 3: SETTING UPFOR MANAGEMENT
The switch automatically generates a host key pair when it is powered up
for the first time, or after any reset to factory defaults. Host key
generation may take a while, during which time SSH connections to the
switch will be refused.
4 Install an SSH client application on the workstation you want to use to
access the switch.
3Com recommends the following SSH clients; PuTTY, OpenSSH and SSH
Communications Security Corp Secure Shell.
5 Open an SSH session and access the Switch using the Switch’s IP address
and port number.
The first time you connect to the switch the client will ask you to confirm
that the host key is correct for the device.
6 The Switch and the SSH client will authenticate each other and a secure
connection will be established.
7 Enter your usual username and password to access the CLI commands.
For increased security please change the default password when using
SSH for the first time.
Setting Up Web
Interface
Management
Prerequisites
For further information on generating a host key on your switch and
transferring keys to the Switch using TFTP server please refer to the
Configuration Guide that is supplied with your Switch.
This section describes how you can set up web interface management
over the network.
■ Ensure you have already set up the Switch with IP information as
described in “Methods of Managing a Switch” on page 32.
■ Ensure that the Switch is connected to the network using a Category
5 twisted pair Ethernet cable with RJ-45 connectors.
■ A suitable Web browser.
Choosing a Browser
To display the web interface correctly, use one of the following Web
browser and platform combinations:
Setting Up Web Interface Management49
Tab le 9 Supported Web Browsers and Platforms
Netscape 7.1
Internet Explorer 5.5
Internet Explorer 6.0
Mozilla 1.4
Web Management
Over the Network
Windows
2000
Windows XP
Windows
Server 2003
Red Hat
Linux 9
Solaris
7/9
✓✓✕✕✓
✓✓✓✕✕
✓✓✓✕✕
✕✕✕✓✓
For the browser to operate the web interface correctly, JavaScript™ and
Cascading Style Sheets must be enabled on your browser. These features
are enabled on a browser by default. You will only need to enable them if
you have changed your browser settings.
To manage a Switch using the web interface over an IP network:
1 Check that you have the IP protocol correctly installed on your
management workstation. You can check this by trying to browse the
World Wide Web. If you can browse, the IP protocol is installed.
2 Check you can communicate with the Switch by entering a ping
command at the DOS prompt in the following format:
c:\ ping xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the Switch)
If you get an error message, check that your IP information has been
entered correctly and the Switch is powered up.
3 Open your web browser and enter the IP address of the Switch that you
wish to manage in the URL locator, for example, in the following format:
http://xxx.xxx.xxx.xxx
4 At the login and password prompts, enter admin as your user name and
press Return at the password prompt (or the password of your choice if
you have already modified the default passwords).
5 Click on the Device View button to display the web management options.
50CHAPTER 3: SETTING UPFOR MANAGEMENT
Setting Up SNMP
Management V1 or
V2
Prerequisites
Any network management application running the Simple Network
Management Protocol (SNMP) can manage a Switch if:
■ The correct Management Information Bases (MIBs) are installed on the
management workstation.
■ The management workstation is connected to the Switch using a port
in VLAN 1 (the Default VLAN). By default, all ports on the Switch are in
VLAN 1.
You can use the 3Com Network Director application that is available from
the 3Com website to provide SNMP management for your Switch. If you
use 3Com Network Director it automatically loads the correct MIBs and
necessary files onto your workstation.
■ Documentation supplied with the SNMP network management
application software.
The default read community string is public. To change this setting in
System View, enter display snmp community.
The default write community string is private. To change this setting in
System View, enter display snmp community.
To manage your Switch using an SNMP network management
application, you need to specify SNMP community strings for the users
defined on the Switch. You can do this using the command line interface
system management snmp community command. Refer to the
command line interface section of the “SuperStack 4 Switch Command
Reference Guide” for more information.
Default Users and
Passwords
SNMP V3 is on as default. All commands are in snmp menu in System
View.
If you intend to manage the Switch using the web interface or the
command line interface, or to change the default passwords, you need to
log in with a valid user name and password. The Switch has three default
user names, and each user name has a different password and level of
access. These default users are listed in Table 10.
Configuration Conversion Utility51
CAUTION: To protect your Switch from unauthorized access, you must
change all three default passwords as soon as possible, even if you do not
intend to actively manage your Switch.
Table 10 Default Users
User
Name
monitor monitormonitor
manager managermanager
admin(no
Default
Password
password)
Access Level
The user can view all manageable parameters, except
special/security features, but cannot change any manageable
parameters
The user can access and change the operational parameters
but not special/security features
security
The user can access and change all manageable parameters
Use the admin default user name (no password) to login and carry out
initial Switch setup.
To set a password for the admin user in the CLI, enter the following from
system view:
For information on the lost password procedure please refer to the
Configuration Guide that is supplied with your Switch.
The 3Com Switch 4200G Configuration Conversion Utility (CCU) enables
you to convert the key configuration parameters from a range of 3Com
SuperStack II and SuperStack 3 devices to the configuration file format
used by your Switch 4200G unit. The utility provides conversion for a
number of Switch features
52CHAPTER 3: SETTING UPFOR MANAGEMENT
To download the CCU package, select the CCU link on the CD that
accompanies your Switch 4200G. Alternatively, the CCU download and
further information is available at:
http://www.3com.com/switchmigration/
4PROBLEM SOLVING
This chapter helps you to diagnose and solve problems you may have
with the operation of your Switch. There is also an explanation of IP
addressing and upgrading software.
The topics covered are:
■ Solving Problems Indicated by LEDs
■ Solving Hardware Problems
■ Solving Communication Problems
■ Solving Fabric Formation Problems
If you experience a problem that is not listed here, it may be included in
the Support section of the Switch 4200G Command Reference Guide on
the CD-ROM that accompanies your Switch.
For Technical Support information, see Appendix D.
54CHAPTER 4: PROBLEM SOLVING
Solving Problems
Indicated by LEDs
If the LEDs on the Switch indicate a problem, refer to the list of suggested
solutions below.
The PWR LED does not light
Check that the power cable is firmly connected to the Switch and to the
supply outlet. If the connection is secure and there is still no power, you
may have a faulty power cord or an internal fault. Firstly, check the power
cord by:
■ testing it in another device.
■ connecting a working power cord to the ‘problem’ device then
contact your supplier for advice.
On powering-up, the PWR LED lights Red
The Switch unit has failed its Power On Self Test (POST) because of an
internal problem. The fault type will be indicated on the unit LEDs.
Contact your supplier for advice.
On powering-up, the PWR LED is flashing yellow
A port has failed and has been automatically disabled. You can verify this
by checking that the Port LED is quickly flashing Yellow. If a port fails, the
Switch passes its Power On Self Test and continues to operate normally.
A Port LED is flashing yellow
The port has failed and has been automatically disabled. The Switch
passes its Power On Self Test and continues to operate normally, even if
one or more ports are disabled.
A link is connected and yet the Port LED does not light
Check that:
■ The Switch and the device at the other end of the link (or cable) are
connected securely.
■ The devices at both ends of the link are powered-up
■ The quality of cable is satisfactory
■ Auto-negotiation settings are the same at both ends.
Solving Hardware Problems55
Auto-negotiation problems will occur with 10BASE-T or 100BASE-T
where auto-negotiation is disabled and incorrect cables are being used
(cross-over or straight)
Auto-negotiation problems will occur with fiber if:
■The Receiver (RX) and Transceiver (TX) cable connectors are
swapped
■Fibers are broken
■Auto-negotiation differs at either end (a link appears at the ‘fixed’
end and not at the auto-negotiation end)
Solving Hardware
Problems
In the rare event of your Switch unit experiencing a hardware failure,
refer to the list of suggested solutions below.
A fan failure warning message is received
Your Switch has a fan monitoring system that will generate fan failure
warning messages. Fan failure could potentially reduce the lifetime of the
Switch. The monitoring system polls the fan status at periodic intervals
while the unit is powered up.
If one fan has failed in the Switch, a warning message will be generated
in the following ways:
■ Unit LED
The seven segment display will show a green flashing ‘f’.
■ RMON Trap
If configured, an RMON trap is generated and sent to the
management workstation.
■ Command Line Interface
An indication of a general hardware failure is provided through the
Top level menu displayed when logging on to the CLI. For more
detailed information about the failure select the display logbuffer command.
■ Web interface
An indication of fan failure is provided through the Device Summary
table for the specific unit. In addition all Summary tables turn red to
indicate the fan failure.
56CHAPTER 4: PROBLEM SOLVING
If a fan failure warning message is generated:
1 Power off the unit.
2 Check that the air vents are not obstructed.
3 Power cycle the unit. To do this, remove and reconnect the AC mains
supply. If another fan failure warning message is generated using the
Command Line Interface or the Web interface, return the unit to 3Com.
Unit fails, no SNMP fan failure message is received
1 Power cycle the unit. To do this, remove and reconnect the AC mains
supply.
2 Check the command line interface (display logbuffer command)
to determine whether a thermal shutdown has occurred.
3 If no, return the unit:
If yes, check that:
■ The air vents are not obstructed.
■ The ambient temperatures and environmental conditions meet those
specified in Appendix C.
4 Power cycle the unit. If a further thermal shutdown occurs, and all
environmental conditions are satisfactory, return the unit to 3Com.
Error message indicating that the SFP transceiver is invalid
The Switch has identified that the SFP does not meet the minimum
requirements for the Switch and has disabled the port. To correct this
problem, completely remove the SFP and replace it with a 3Com
approved SFP. See “Approved SFP Transceivers” on page 26.
Error message indicating that the SFP transceiver is faulty
To correct this problem, completely remove the SFP and then reinsert it.
Alternatively, insert another identical SFP. If the problem persists, contact
3Com Technical Support.
Solving Communication Problems57
Solving
Communication
Problems
If you experience communication problems with the Switch, ensure that:
■ The Switch IP address and Management VLAN ID has been
configured.
■ If the Switch is separated from your management application by a
router, ensure that the default gateway IP address within the Switch is
the same as the IP address of the router.
■ The Switch’s IP address has been entered correctly in your network
management application (such as 3Com Network Director).
The following is a brief overview of IP addressing, and how to obtain a
registered IP address.
IP Addressing
To be managed correctly, each device on your network (for example a
Switch or Hub) must have a unique IP address. IP addresses have the
format n.n.n.n where n is a decimal number between 0 and 255. An
example IP address is 192.168.100.8.
The IP address is split into two parts:
■ The first part (‘192.168.100’ in the example) identifies the network on
which the device resides
■ The second part (‘.8’ in the example) identifies the device within the
network
The natural subnet mask for this example is 255.255.255.0.
If your network has a connection to the external IP network, that is, you
access the Internet, you must apply for a registered IP address.
How do you obtain a registered IP Address?
The IP registration system ensures that every IP address used is unique; if
you do not have a registered IP address, you may be using an identical
address to someone else and your network will not operate correctly.
InterNIC Registration Services is the organization responsible for
supplying registered IP addresses. The following contact information is
correct at time of publication:
World Wide Web site: http://www.internic.net
58CHAPTER 4: PROBLEM SOLVING
If your IP network is internal to your organization only, that is, you do not
access the Internet, you may use any arbitrary IP address as long as it is
not being used by another device on your network. 3Com suggests you
use addresses in the range 192.168.0.0 to 192.168.255.255 with a
subnet mask of 255.255.255.0.
These suggested IP addresses are part of a group of IP addresses that
have been set aside specially for use ‘in house’ only.
5UPGRADING SOFTWARE
This chapter describes how to upgrade the software in your
Switch 4200G. It covers the following topics:
■ Upgrading from the Command Line Interface
■ Upgrading from the Bootrom Interface
■ Upgrading the Bootrom
Upgrade methodsYou can upgrade your Switch 4200G using several different methods:
■ Using the Command Line Interface is an easy and quick way. Either an
TFTP server or an FTP server can be used.
■ Upgrades can also be done through the boot menu using either TFTP,
FTP, or Xmodem. Xmodem is the slowest choice because it relies on
the console’s serial port.
Note: If you need a TFTP or FTP server, we offer TFTP/FTP servers on
www.3Com.com. Search for “tftp server”. The applications are located on
the link to “3Com Software Library - Utilities for 32 bit Windows”. These
applications run on Windows platforms.
60CHAPTER 5: UPGRADING SOFTWARE
Upgrading from the
Command Line
Interface
Check Flash Space
Available
This section describes how to upgrade files to your Switch from the
Command Line Interface (CLI).
The basic procedure is to check that you have enough space available in
flash memory, backup your existing Switch software, and then upgrade
the Switch software. The following sections describe these steps in detail.
Before upgrading the software to your Switch from the CLI, it is
important to check the contents of the flash to ensure that there is
enough space to download the new files.
The flash space needed for the new files is approximately 5.5 MB.
1 To check the contents of the flash, logon to your Switch either using a
telnet connection or directly using the console to display the User View in
the CLI and enter the following:
<4200G> dir unit1>flash:
A file list similar to the following is displayed:
2 To set the Switch to load the new bootrom firmware, enter:
[4200G] boot bootrom unit1>flash:/s3u01_00.btm
The following prompt is displayed:
This will update Bootrom on unit 1. Continue? [Y/N]
Ty pe Y to update the bootrom.
3 To set the Switch to load the new web management file, enter:
[4200G] boot web-package s3v01_00.web main
4 You will now need to reboot the Switch. The Switch will upgrade the
bootrom firmware and boot from the specified software .app file.
Upgrading from the Command Line Interface63
After the update is complete and you have verified that everything is
working, the files that were saved in the backup phase can be deleted
from the file system.
Upgrade Using FTP
(via network port)
To upgrade your Switch’s software using FTP do the following:
1 Backup the existing switch software files. See “Backup Switch Software”.
2 Verify that the 4200G can contact the FTP server, use ping:
[4200G] ping aaa.aaa.aaa.aaa
(where aaa.aaa.aaa.aaa is the IP address of the FTP server)
3 Enter the following command from User View:
[4200G] ftp aaa.aaa.aaa.aaa
(where aaa.aaa.aaa.aaa is the IP address of the FTP server)
If the FTP server has been successfully located, the following information
is displayed:
Trying...
Press CTRL+K to abort
Connected
Information on your FTP server is displayed, logon with your username
and password.
4 Passive mode is the default mode for the FTP client on the Switch. To
disable passive mode type:
[ftp] undo pas
The display will show % Passive is off
5 Ty p e [ftp] bin and press Enter.
6 To download the application file, enter:
[ftp] get s3t03_01_00s168.app
64CHAPTER 5: UPGRADING SOFTWARE
The following information is displayed if the download has been
successful:
200 PORT command successful.
150 Opening ASCII mode data connection for vrpcfg.def(10986
bytes).......226 Transfer complete.
FTP: 10986 byte(s) received in 8.046 second(s) 1000.00
byte(s)/sec.
7 To download the bootrom file, enter:
[ftp] get s3u01_00.btm
8 To download the web management file, enter:
[ftp] get s3v01_00.web
9 Exit FTP by typing: [ftp] bye.
10 To install the new bootrom code, enter:
[4200G] boot bootrom flash:/s3u01_00.btm
Ty pe y when prompted:
This will update Bootrom on unit 1. Continue? [Y/N] y
Upgrading Bootrom, please wait...
Upgrade Bootrom succeeded!
11 To install the new application code, enter:
[4200G] boot boot-loader flash:/s3t03_01_00.app
12 To install the new web management code, enter:
[4200G] boot webpackage flash:/s3v01_00.web
13 Enter quit to exit.
Upgrading from the Command Line Interface65
XModem (using the
console cable)
To upgrade software to your Switch using XModem do the following:
1 From the User View, enter:
xmodem get unit1>flash:/3ComOScfg.def
The following information is displayed:
**** WARNING ****
xmodem is a slow transfer protocol limited to the current
speed
settings of the auxiliary ports.
During the course of the download no exec input/output will
be available!
Proceed?[Y/N]y
Destination filename [unit1>flash:/vrpcfg.def]?
Before pressing ENTER you must choose ‘YES’ or ‘NO’[Y/N]:
2 Enter y to display the following message:
Download with XMODEM protocol...
...C..
3 As the file is downloading, start the XModem send file process with
terminal emulation software, such as Microsoft Hyperterminal.
When the file download is complete the message Download successful! is displayed.
4 Repeat step 1 to step 3 for each of the remaining files.
66CHAPTER 5: UPGRADING SOFTWARE
Upgrading from the
Bootrom Interface
IntroductionWhen the Switch is running the initial boot phase using the console, the
This section describes how to upgrade your Switch from the Bootrom
Interface.
following prompt is displayed with a five second countdown timer:
Press CTRL-B to enter Boot Menu... 4
followed by a password prompt:
password:
1 Select Enter (the default is no password) to display the following boot
menu:
BOOT MENU
1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
4. Delete file from flash
5. Modify bootrom password
6. Enter bootrom upgrade menu
7. Skip current configuration file
8. Set bootrom password recovery
9. Set switch startup mode
0. Reboot
Enter your choice(0-9):
2 Enter the appropriate menu number to select a specific option.
Before upgrading the software to your Switch from the Bootrom
Interface it is important to check the contents of the flash to ensure that
there is enough space to download the new files.
Upgrading from the Bootrom Interface67
3 Select option 3 from the Boot Menu. A file list similar to the following is
displayed:
Boot menu choice: 3
File NumberFile Size(bytes) File Name
Free Space: 10469376 bytes
The current application file is s3t03_01_00s56.app
(*)-with main attribute; (b)-with backup attribute
(*b)-with main and backup attribute
This option displays all the files in flash and also indicates the file that the
Switch is currently set to boot from (marked with an asterisk). A ‘b’ by the
file number indicates the file is a backup boot file.
Free Space: 10491904 bytes
The current application file is s3t03_01_00s56.app
(*)-with main attribute;(b)-with backup attribute
(*b)-with both main and backup attribute
Please input the file number to change:
An asterisk (*) indicates the current main boot file.
Upgrading the Bootrom71
A similar screen will be displayed for the configuration files and the web
files. In each case, the file is given the attribute “main” or “backup”
Bootrom Upgrade
using TFTP
To upgrade the bootrom firmware from the Boot menu using TFTP do the
following:
1 From the Boot menu, select option 6 to display the bootrom upgrade
menu as shown:
Bootrom update menu:
1. Set TFTP protocol parameter
2. Set FTP protocol parameter
3. Set XMODEM protocol parameter
0. Return to boot menu
Enter your choice(0-3):
2 Select option 1 to display the following:
Load File name:
Switch IP address:
Server IP address:
3 Enter the file name, Switch IP address and Server IP address to display the
following:
Are you sure to update your bootrom? Yes or No(Y/N)
4 Enter y and the following information is displayed to indicate the file is
downloading:
Attached TCP/IP interface to netdrv0
Attaching network interface Io0...done
Loading.................................
...............done
Bootrom updating............done!
Bootrom Upgrade
using FTP
To upgrade the bootrom firmware from the Boot menu using FTP do the
following:
1 From the Boot menu, select option 6 to display the bootrom upgrade
menu as shown:
Bootrom update menu:
1. Set TFTP protocol parameter
2. Set FTP protocol parameter
3. Set XMODEM protocol parameter
0. Return to boot menu
Enter your choice(0-3):
72CHAPTER 5: UPGRADING SOFTWARE
2 Select option 2 to display the following:
Load File name:
Switch IP address:
Server IP address:
FTP User Name:
FTP User Password:
3 Enter the file name, Switch IP address, Server IP address, FTP user name
and password to display the following:
Are you sure to update your bootrom? Yes or No(Y/N)
4 Enter y and the following information is displayed to indicate the file is
downloading:
Attached TCP/IP interface to netdrv0
Attaching network interface Io0...done
Loading.................................
...............done
Bootrom updating............done!
Bootrom Upgrade
using XModem
To upgrade the bootrom firmware from the Boot menu using XModem
do the following:
1 From the Boot Menu, select option 6 to display the following:
1. Set TFTP protocol parameter
2. Set FTP protocol parameter
3. Set XMODEM protocol parameter
0. Return to boot menu
Enter your choice(0-3):
2 Select option 3 to display the following:
Please select your download baudrate:
1. 9600
2.*19200
3. 38400
4. 57600
5. 115200
0. Return
Enter your choice(0-5):
3 Select option 2 to set the baudrate to 19200.
You will also need to change the baudrate on Hyperterminal to 19200
bps and select XModem protocol.
Upgrading the Bootrom73
4 Press Enter to start the download. The following information is displayed:
Now please start transfer file with XMODEM protocol
If you want to exit, Press <Ctrl+X>
Loading
...CCCCCCCCCCCCCCCCCCCCCCCCCCCCC
5 As the file is downloading, start the XModem send file process with
terminal emulation software, such as Microsoft Hyperterminal.
When the download is complete, the following information is displayed:
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCdone!
Bootrom updating.........done!
74CHAPTER 5: UPGRADING SOFTWARE
ASAFETY INFORMATION
You must read the following safety information before carrying out any
installation or removal of components, or any maintenance procedures
on the Switch 4200G.
WARNING: Warnings contain directions that you must follow for your
personal safety. Follow all directions carefully.
You must read the following safety information carefully before you
install or remove the unit.
AVERTISSEMENT: Les avertissements présentent des consignes que vous
devez respecter pour garantir votre sécurité personnelle. Vous devez
respecter attentivement toutes les consignes.
Nous vous demandons de lire attentivement les consignes suivantes de
sécurité avant d’installer ou de retirer l’appareil.
VORSICHT: Warnhinweise enthalten Anweisungen, die Sie zu Ihrer
eigenen Sicherheit befolgen müssen. Alle Anweisungen sind sorgfältig zu
befolgen.
Sie müssen die folgenden Sicherheitsinformationen’ sorgfältig
durchlesen, bevor Sie das Gerät installieren oder ausbauen.
ADVERTENCIA: Las advertencias contienen indicaciones que debe
respetar por su seguridad personal.
Siga las indicaciones con cuidado. Antes de instalar o extraer la unidad,
debe leer detenidamente la siguiente información de seguridad.
AVVERTENZA: le avvertenze contengono istruzioni indispensabili per
assicurare la sicurezza personale. Seguire attentamente tutte le
indicazioni fornite. Prima di installare o rimuovere l'unità, leggere
attentamente le seguenti informazioni di sicurezza.
OSTRZEŻENIE: Ostrzeżenia zawierają wskazówki, których należy
przestrzegać dla własnego bezpieczeństwa. Należy uważnie
przestrzegać wszystkich wskazówek. Przed instalacją lub demontażem
76APPENDIX A: SAFETY INFORMATION
urządzenia należy uważnie przeczytać poniższe informacje o
bezpieczeństwie.
Power Cord Set—Japan
Important Safety Information
WARNING: Installation and removal of the unit must be carried out by
qualified personnel only.
WARNING: If installing the Switch 4200G together (one on top of the
other) with SuperStack II or SuperStack 3 units that are shallower than
the 4200G, the Switch 4200G unit must be installed below the shallower
units.
WARNING: The unit must be earthed (grounded) or must be connected
to an earthed power supply to ensure compliance with safety standards.
WARNING: Power Cord Set:
This must be approved for the country where it is used:
U.S.A. and
Canada
United
Kingdom only
■ The cord set must be UL-approved and CSA certified.
■ The minimum specification for the flexible cord is:
No. 18 AWG
Type SV or SJ
3-conductor
■ The cord set must have a rated current capacity of at least
10A.
■ The attachment plug must be an earth-grounding type
with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A,
250V) configuration.
■ The supply plug must comply with BS1363 (3-pin 13 amp)
and be fitted with a 5A fuse which complies with BS1362.
■ The mains cord must be <HAR> or <BASEC> marked and
be of type H03VVF3GO.75 (minimum).
Important Safety Information77
Europe only:■ The supply plug must comply with CEE 7/7 (“SCHUKO”).
■ The mains cord must be <HAR> or <BASEC> marked and
be of type H03VVF3GO.75 (minimum).
Denmark■ The supply plug must comply with section 107-2-D1,
standard DK2-1a or DK2-5a.
Switzerland■ The supply plug must comply with SEV/ASE 1011.
WARNING: The appliance coupler (the connector to the unit and not the
wall plug) must have a configuration for mating with an EN60320/IEC320
appliance inlet.
WARNING: The socket outlet must be near to the unit and easily
accessible.
WARNING: This unit operates under SELV (Safety Extra Low Voltage)
conditions according to IEC 60950. The conditions are only maintained if
the equipment to which it is connected also operates under SELV
conditions.
WARNING: France and Peru only:
†
This unit cannot be powered from IT
supplies. If your supplies are of IT
type, this unit must be powered by 230V (2P+T) using an isolation
transformer ratio 1:1, with the secondary connection point labelled
Neutral, connected directly to earth (ground).
†
Impédance à la terre.
WARNING: U.K. only:
If connecting a modem to the console port of the Switch 4200G, only use
a modem which is suitable for connection to the telecommunications
system.
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot
be used as standard traditional telephone sockets, or to connect the unit to a
traditional PBX or public telephone network. Only connect RJ-45 data
connectors, network telephony systems, or network telephones to these
sockets.
Either shielded or unshielded data cables with shielded or unshielded
jacks can be connected to these data sockets.
78APPENDIX A: SAFETY INFORMATION
WARNING: Fiber Optic ports—Optical Safety
Never look at the transmit laser while it is powered on. Never look directly
at the fiber TX port and fiber cable ends when they are powered on.
L’information de Sécurité Importante
AVERTISSEMENT: L'installation et la dépose de ce groupe doivent être
confiés à un personnel qualifié.
AVERTISSEMENT: Si vous entassez l'unité Switch avec les unités
SuperStack 4 Hub, l'unité Switch 4200G doit être installée en dessous des
unités Hub plus étroites.
Class 1
LASER PRODUCT
AVERTISSEMENT: Vous devez mettre l’appareil à la terre (à la masse) ce
groupe.
AVERTISSEMENT: Brancher l’unité à une source de courant mise à la
terre pour assurer la conformité aux normes de sécurité.
AVERTISSEMENT: Cordon électrique:
Il doit être agréé ans le pays d'utilisation:
Etats-Unis et
Canada
■ Le cordon doit avoir reçu l'homologation des UL et un
certificat de la CSA
■ Le cordon souple doit respecter, à titre minimum, les
spécifications suivantes :
■ calibre 18 AWG
■ type SV ou SJ
■ à 3 conducteurs
■ Le cordon doit être en mesure d'acheminer un courant
nominal d'au moins 10 A
■ La prise femelle de branchement doit être du type à mise à la
terre (mise à la masse) et respecter la configuration NEMA
5-15P (15 A, 125 V) ou NEMA 6-15P (15 A, 250 V)
L’information de Sécurité Importante79
Danemark■ La prise mâle d'alimentation doit respecter la section 107-2
D1 de la norme DK2 1a ou DK2 5a
Europe■ La prise secteur doit être conforme aux normes CEE 7/7
Suisse■ La prise mâle d'alimentation doit respecter la norme SEV/ASE
(“SCHKO”)
■ LE cordon secteur doit porter la mention <HAR> ou
<BASEC> et doit être de type HO3VVF3GO.75 (minimum).
1011
AVERTISSEMENT: Le coupleur d'appareil (le connecteur du groupe et
non pas la prise murale) doit respecter une configuration qui permet un
branchement sur une entrée d'appareil EN60320/CEI 320.
AVERTISSEMENT: La prise secteur doit se trouver à proximité de
l’appareil et son accès doit être facile.
AVERTISSEMENT: L’appareil fonctionne à une tension extrêmement
basse de sécurité qui est conforme à la norme CEI 60950. Ces conditions
ne sont maintenues que si l'équipement auquel il est raccordé fonctionne
dans les mêmes conditions.
AVERTISSEMENT: France et Pérou uniquement:
Ce groupe ne peut pas être alimenté par un dispositif à impédance à la
terre. Si vos alimentations sont du type impédance à la terre, ce groupe
doit être alimenté par une tension de 230 V (2 P+T) par le biais d'un
transformateur d'isolement à rapport 1:1, avec un point secondaire de
connexion portant l'appellation Neutre et avec raccordement direct à la
terre (masse).
AVERTISSEMENT: Points d’accès RJ-45. Ceux-ci sont protégés par des
prises de données. Ils ne peuvent pas être utilisés comme prises de
téléphone conventionnelles standard, ni pour la connection de l’unité à
un réseau téléphonique central privé ou public. Raccorder seulement
connecteurs de données RJ-45, systèmes de réseaux de téléphonie ou
téléphones de réseaux à ces prises.
Il est possible de raccorder des câbles protégés ou non protégés avec des
jacks protégés ou non protégés à ces prises de données.
80APPENDIX A: SAFETY INFORMATION
AVERTISSEMENT: Ports pour fibres optiques—sécurité sur le plan
optique.
Ne regardez jamais le laser d'émission en utilisant un dispositif
d'agrandissement, tant qu'il est sous tension. Ne regardez jamais
directement le port TX à fibres optiques et les extrémités des câbles à
fibres optiques tant qu'ils sont sous tension.
Dispositif Laser
de Classe 1
Wichtige Sicherheitsinformationen
VORSICHT: Alle Verfahren die in dieser Anleitung beschrieben werden
gelten für alle Modelle, sofern nicht anders angegeben. Wo eine
Vorgehensweise für die Schalter 5500-SI 24 und Schalter 5500-SI 52 gilt
wird nur der Begriff Schalter verwendet.
Diese Anleitung ist für Netzwerkadministratoren vorgesehen, die für die
Installation und das Einstellen von Netzwerkkomponenten verantwortlich
sind; Erfahrung im Umgang mit LANs (Local Area Networks) wird
VORSICHT: Die Installation und der Ausbau des Geräts darf nur durch
Fachpersonal erfolgen.
VORSICHT: Wenn die Switch 4200G Einheit in einer Stapel mit anderen
SuperStack 4 Hub Einheiten eingebaut werden soll, muß die Switch
4200G Einheit unter die schmaleren Hub Einheiten eingebaut werden.
VORSICHT: Das Gerät muß geerdet sein.
Wichtige Sicherheitsinformationen81
VORSICHT: Das Gerät muß an eine geerdete Steckdose angeschlossen
werden, die europäischen Sicherheitsnormen erfüllt.
VORSICHT: Der Anschlußkabelsatz muß mit den Bestimmungen des
Landes übereinstimmen, in dem er verwendet werden soll.
VORSICHT: Der Gerätestecker (der Anschluß an das Gerät, nicht der
Wandsteckdosenstecker) muß eine passende Konfiguration für einen
Geräteeingang gemäß EN60320/IEC320 haben.
VORSICHT: Die Netzsteckdose muß in der Nähe des Geräts und leicht
zugänglich sein. Die Stromversorgung des Geräts kann nur durch
Herausziehen des Gerätenetzkabels aus der Netzsteckdose unterbrochen
werden.
VORSICHT: Europe
■ Das Netzkabel muß vom Typ HO3VVF3GO.75 (Mindestanforderung)
sein und die Aufschrift <HAR> oder <BASEC> tragen.
■ Der Netzstecker muß die Norm CEE 7/7 erfüllen (”SCHUKO”).
VORSICHT: Der Betrieb dieses Geräts erfolgt unter den
SELV-Bedingungen (Sicherheitskleinstspannung) gemäß IEC 60950. Diese
82APPENDIX A: SAFETY INFORMATION
Bedingungen sind nur gegeben, wenn auch die an das Gerät
angeschlossenen Geräte unter SELV-Bedingungen betrieben werden.
VORSICHT: RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen.
Sie dürfen weder wie normale traditionelle Telefonsteckdosen noch für
die Verbindung der Einheit mit einem traditionellem privatem oder
öffentlichem Telefonnetzwerk gebraucht werden. Nur
RJ-45-Datenanscluße, Telefonnetzsysteme or Netztelefone an diese
Steckdosen anschließen.
Entweder geschützte oder ungeschützte Buchsen dürfen an diese
Datensteckdosen angeschlossen werden.
Sie sollten die/den eingeschaltete(n) Übertragungs-Laser niemals durch
eine Vergrößerungseinrichtung betrachten. Schauen Sie niemals direkt
auf den Lichtwellen-Übertragungsanschluss und die Kabelenden des
Lichtwellenleiterkabels, während Daten übertragen werden.
Información de Seguridad Importante
ADVERTENCIA: La instalación o la extracción de la unidad sólo debe
llevarla a cabo personal cualificado.
ADVERTENCIA: Si instala el 4200G en una pila con unidades SuperStack
II o SuperStack 3 que son más estrechas que el 4200G, la unidad 4200G
debe instalarse debajo de las unidades más estrechas.
ADVERTENCIA: La unidad debe tener toma de tierra (conectado a
tierra).
ADVERTENCIA: Conecte la unidad a una fuente de alimentación con
toma de tierra para garantizar el cumplimiento de las normas de
seguridad.
Información de Seguridad Importante83
ADVERTENCIA: Conjunto de cables eléctricos:
Debe estar homologado para el país donde se utilice:
EE.UU. y
Canadá
Sólo para el
Reino Unido
Sólo para
Europa:
Dinamarca■ La toma de alimentación debe cumplir la sección 107-2-D1
Suiza■ La toma de alimentación debe cumplir la norma SEV/ASE
■ El conjunto de cables debe estar homologado por UL y
tener la certificación CSA.
■ La especificación mínima del cable flexible es: Nº 18 AWG
Tipo SV o SJ Tres conductores
■ El conjunto de cables debe tener una capacidad de
corriente nominal de al menos 10 A.
■ El enchufe de conexión debe ser de tipo de toma de tierra
con una configuración NEMA 5-15P (15 A, 125 V) o NEMA
6-15P (15 A, 250 V).
■ La toma de alimentación debe cumplir la norma BS1363 (3
patillas, 13 A) e instalarse con un fusible de 5 A que
cumpla BS1362.
■ El cable de alimentación de red debe tener la marca
<HAR> o <BASEC> y ser de tipo H03VVF3GO.75
(mínimo).
■ La toma de alimentación debe cumplir la norma CEE 7/7
("SCHUKO").
■ El cable de alimentación de red debe tener la marca
<HAR> o <BASEC> y ser de tipo H03VVF3GO.75
(mínimo).
de la norma DK2-1a o DK2-5a
1011.
ADVERTENCIA: El acoplador del equipo (el conector para la unidad y no
la toma de la pared) debe tener una configuración que se adapte a una
entrada del equipo EN60320/IEC320.
ADVERTENCIA: El enchufe debe estar cerca de la unidad y ser de fácil
acceso.
ADVERTENCIA: Esta unidad funciona en condiciones SELV (voltaje
extrabajo de seguridad) de conformidad con la norma IEC 60950. Las
condiciones sólo se mantienen si el equipo al que esté conectada la
unidad también funciona en condiciones SELV.
ADVERTENCIA: Sólo para Francia y Perú: esta unidad no puede recibir
corriente de fuentes IT†. Si las fuentes de suministro de corriente son de
tipo IT, esta unidad debe recibir 230 V (2P+T) a través de un
transformador aislador con relación 1:1, con el punto de conexión
84APPENDIX A: SAFETY INFORMATION
secundario etiquetado como neutro conectado directamente a tierra.
†Impédance à la terre.
ADVERTENCIA: Sólo para el Reino Unido: si conecta un módem al
puerto de consola del 4200G, utilice sólo un módem que sea adecuado
para la conexión con el sistema de telecomunicaciones.
ADVERTENCIA: Puertos RJ-45. Son conectores de datos RJ-45 blindados.
No pueden utilizarse como tomas de teléfono tradicionales estándar ni
para conectar la unidad a una central de conmutación PBX tradicional ni
a una red telefónica pública. Conecte sólo conectores de datos RJ-45,
sistemas de telefonía de red local o teléfonos de red local a estas tomas.
Pueden conectarse cables de datos blindados o sin blindaje con clavijas
blindadas o sin blindaje a estos conectores de datos.
ADVERTENCIA: Puertos de fibra óptica: seguridad óptica
DISPOSITIVO LÁSER
DE CLASE 1
Nunca mire el láser de transmisión a través de una lente de aumento
mientras está encendido. No mire nunca directamente al puerto de
transmisión de fibra óptica ni a los extremos del cable de fibra óptica
mientras estén conectados.
Importanti Informazioni di Sicurezza
AVVERTENZA: Le operazioni di installazione e rimozione dell'unità
devono essere eseguite esclusivamente da personale qualificato.
AVVERTENZA: Se si installa lo 4200G in uno stack con unità SuperStack
II o SuperStack 3 più strette del modello 4200G, posizionare lo 4200G
sotto tali unità.
AVVERTENZA: L'unità deve disporre di messa a terra.
AVVERTENZA: Per rispettare gli standard di sicurezza, è necessario
collegare l'unità a una fonte di alimentazione dotata di messa a terra.
Importanti Informazioni di Sicurezza85
AVVERTENZA: Set dei cavi di alimentazione
Deve essere approvato per il paese in cui viene utilizzato.
Stati Uniti e
Canada
Solo Regno
Unito
Solo Europa■ La spina di alimentazione deve essere conforme CEE 7/7
Danimarca■ La spina di alimentazione deve essere conforme alla
Svizzera■ La spina di alimentazione deve essere conforme SEV/ASE
■ Il cavo deve avere l'approvazione UL e la certificazione CSA
■ La specifica minima per il cavo flessibile è: N. 18 AWG Tipo
SV o SJ 3 conduttori
■ Il set di cavi deve avere una capacità nominale di almeno
10 A.
■ La spina di collegamento deve essere dotata di messa a
terra, con configurazione NEMA 5-15P (15 A, 125 V) o
NEMA 6-15P (15 A, 250 V).
■ La spina di alimentazione deve essere conforme BS1363 (3
pin 13 amp) e dotata di un fusibile da 5 A conforme
BS1362.
■ Il cavo dell'alimentazione di rete deve essere
contrassegnato dai marchi <HAR> o <BASEC> ed essere di
tipo H03VVF3GO.75 (minimo).
(tipo "SCHUKO").
■ Il cavo dell'alimentazione di rete deve essere
contrassegnato dai marchi <HAR> o <BASEC> ed essere di
tipo H03VVF3GO.75 (minimo).
sezione 107-2-D1, standard DK2-1a o DK2
1011
AVVERTENZA: L'accoppiatore (il connettore all'unità e non la spina a
muro) deve avere una configurazione abbinabile a una presa
EN60320/IEC320.
AVVERTENZA: La presa deve trovarsi vicino all'unità ed essere facilmente
accessibile.
AVVERTENZA: Questa unità funziona alle condizioni SELV (Safety Extra
Low Voltage) previste dalla norma IEC 60950. Tali condizioni sono
mantenute solo se anche l'apparecchiatura a cui è collegata opera nelle
stesse condizioni.
AVVERTENZA: Solo per Francia e Perù. Questa unità non può ricevere
alimentazione di tipo IT†. Se l'alimentazione è di tipo IT, l'unità deve
essere alimentata a 230 V (2P+T) tramite un trasformatore di isolamento
con rapporto 1:1, con il punto di collegamento secondario
86APPENDIX A: SAFETY INFORMATION
contrassegnato come Neutro, collegato direttamente a terra.
†Impédance à la terre.
AVVERTENZA: Solo Regno Unito. Se si collega un modem alla porta
Console dello 4200G, utilizzare solo un modem idoneo per il
collegamento con il sistema di telecomunicazioni.
AVVERTENZA: Le porte RJ-45 sono prese dati RJ-45 schermate. Non è
pertanto possibile utilizzarle come normali prese telefoniche né per
collegare l'unità a un PBX (Private Branch Exchange, centralino telefonico
privato) o a una rete telefonica pubblica. Collegare a queste porte solo
prese dati RJ-45, sistemi di telefonia o telefoni di rete. A queste prese
dati è possibile collegare cavi dati schermati o non schermati con prese
dati schermate o non schermate.
AVVERTENZA: Porte a fibre ottiche—Protezione degli occhi
PRODOTTO LASER
CLASSE 1
Ważne informacje o zabezpieczeniach
OSTRZEŻENIE: Instalacja i demontaż urządzenia mogą być
wykonywane tylko przez wykwalifikowany personel.
OSTRZEŻENIE: Podczas instalacji Switch 4200G w stosie z urządze-
niami SuperStack II lub SuperStack 3, które są węższe niż Switch 4200G,
urządzenie Switch 4200G musi być zainstalowane pod węższym
urządzeniem.
OSTRZEŻENIE: Urządzenie musi być uziemione lub musi być
podłączone do uziemionego źródła zasilania w celu zapewnienia zgodności z wymogami bezpieczeństwa.
OSTRZEŻENIE: Zestaw przewodów zasilania:
Ważne informacje o zabezpieczeniach87
Niezbędna jest zgodność z przepisami kraju, w którym jest stosowany:
Stany
Zjednoczone i
Kanada
Wielka Brytania
Europa
Dania
Szwajcaria
■ Zestaw przewodów musi posiadać zezwolenie UL oraz
certyfikat CSA.
■ Minimalna specyfikacja przewodu giętkiego: Przewód typu
SV lub SJ 3 o średnicy 18 wg specyfikacji AWG.
■ Zestaw przewodów musi posiadać pojemność prądu
znamionowego przynajmniej 10A.
■ Wtyczka musi być uziemiająca z układem typu NEMA
5-15P (15A, 125V) lub NEMA 6-15P (15A, 250V).
■ Wtyczka musi być zgodna z normą BS1363 (3-pinowa 13
amperów) i musi być wyposażona w bezpiecznik 5A zgodny
z normą BS1362.
■ Przewód sieci zasilającej musi być oznaczony <HAR> lub
<BASEC> i musi być typu H03VVF3g0.75 (minimum).
■ Wtyczka zasilająca musi być zgodna z normą CEE 7/7
(„SCHUKO”).
■ Przewód sieci zasilającej musi być oznaczony <HAR> lub
<BASEC> i musi być typu H03VVF3g0.75 (minimum).
■ Wtyczka zasilająca musi być zgodna z sekcją 107-2-D1
normy DK2-1a lub DK2-5a.
■ Wtyczka zasilająca musi być zgodna z normą SEV/ASE
1011.
OSTRZEŻENIE: Złączka urządzenia (podłączona do przełącznika, a nie
do wtyczki ściennej) musi być odpowiednio dopasowana do normy
EN60320/IEC320 otworu wlotowego.
OSTRZEŻENIE: Gniazdo zasilające musi być umieszczone w pobliżu
urządzenia i musi być łatwo dostępne.
OSTRZEŻENIE: Urządzenie to pracuje w warunkach SELV (Safety Extra
Low Voltage—Bezpieczne niskie napięcie) zgodnie z normą IEC 60950.
Takie warunki są zachowane tylko, jeśli osprzęt, do którego jest
podłączone, również pracuje w warunkach SELV.
OSTRZEŻENIE: Sólo para Francia y Perú:
Esta unidad no puede recibir corriente de fuentes IT†. Si las fuentes de
suministro de corriente son de tipo IT, esta unidad debe recibir 230V
(2P+T) a través de un transformador aislador con relación 1:1, con el punto de conexión secundario etiquetado como neutro conectado directa-
88APPENDIX A: SAFETY INFORMATION
mente a tierra. †Impédance ŕ la terre.
OSTRZEŻENIE: Tylko Wielka Brytania:
Podczas podłączania modemu do portu konsoli Switch 4200G należy
stosować tylko modem odpowiedni do podłączenia do sieci telekomunikacyjnej.
OSTRZEŻENIE: Porty RJ-45. Są to ekranowane gniazda danych RJ-45.
Nie mogą być używane jako tradycyjne gniazda telekomunikacyjne lub
stosowane do podłączenia urządzenia do publicznej sieci telefonicznej
lub centrali PBX. Do tych gniazd należy podłączać jedynie łącza danych
RJ-45, sieciowe systemy telefoniczne lub telefony sieciowe. Zarówno
osłonięte, jak i nieosłonięte przewody z danymi wraz z osłoniętymi lub
nieosłoniętymi wtykami mogą być podłączone do tych gniazd.
OSTRZEŻENIE: Porty światłowodowe—bezpieczeństwo
LASER PRODUKT
KLASA 1
Nie wolno nigdy patrzeć na włączoną diodę laser transmisyjny przez
urządzenie wzmacniające. Nie wolno nigdy patrzeć bezpośrednio na port
włókna TX i końcówki
światłowodów, jeśli są zasilane.
BPIN-OUTS
Null Modem CableRJ-45 to RS-232 25-pin
3Com Switch
Cable connector: RJ-45 female
Screen
TxD
RxD
Ground
RTS
CTS
DSR
DCD
DTR
Shell
3
2
5
7
8
6
1
4
PC-AT Serial CableRJ-45 to 9-pin
3Com Switch
Cable connector: RJ-45 female
Screen
DTR
TxD
RxD
CTS
Ground
DSR
RTS
DCD
Shell
4
3
2
8
5
6
7
1
PC/Terminal
Cable connector: 25-pin male/female
1
3
2
7
4
20
5
6
8
PC-AT Serial Port
Cable connector: 9-pin female
Shell
1
2
3
4
5
6
7
8
Screen
RxD
TxD
Ground
RTS
DTR
CTS
DSR
DCD
Screen
DCD
RxD
TxD
DTR
Ground
DSR
RTS
CTS
only required if screen
always required
required for handshake
only required if screen
Required for handshake
Always required
required for handshake
always required
required for handshake
90APPENDIX B: PIN-OUTS
Modem CableRJ-45 to RS-232 25-pin
Ethernet Port RJ-45
Pin Assignments
3Com Switch
Cable connector: RJ-45 female
Screen
TxD
RxD
RTS
CTS
DSR
Ground
DCD
DTR
Shell
3
2
7
8
6
5
1
4
RS-232 Modem Port
Cable connector: 25-pin male
1
2
3
4
5
6
7
8
20
Screen
TxD
RxD
RT S
CTS
DSR
Ground
DCD
DTR
10/100 and 1000BASE-T RJ-45 connections.
Table 10 Pin assignments
Pin Number10/1001000
Ports configured as MDI
1Transmit Data + Bidirectional Data A+
2Transmit Data –Bidirectional Data A-
3Receive Data +Bidirectional Data B+
4Not assignedBidirectional Data C+
5Not assignedBidirectional Data C-
6Receive Data –Bidirectional Data B-
7Not assignedBidirectional Data D+
8Not assignedBidirectional Data D-
Table 11 Pin assignments
Pin Number10/1001000
Ports configured as MDIX
1Receive Data +Bidirectional Data B+
2Receive Data -Bidirectional Data B-
Ethernet Port RJ-45 Pin Assignments91
Pin Number10/1001000
3Transmit Data +Bidirectional Data A+
4Not assignedBidirectional Data A-
5Not assignedBidirectional Data D+
6Transmit Data –Bidirectional Data D-
7Not assignedBidirectional Data C+
8Not assignedBidirectional Data C-
92APPENDIX B: PIN-OUTS
CTECHNICAL SPECIFICATIONS
Switch 4200G 12-Port
Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.)
Environmental Requirements
Operating Temperature0 ° to 40 °C (32 ° to 104 °F)
Storage Temperature–10 ° to +70 °C (14 ° to 158 °F)
EmissionsCISPR 22 Class A, EN55022 Class A, FCC Part 15 Subpart B Class A,
ImmunityEN 55024
Heat Dissipation80 watts maximum (275 BTU/hour maximum)
Power Supply
AC
Line Frequency 50/60Hz
Input Voltage100–240 VAC
Current Rating2.0A (amps) maximum
Weight: 4.7kg (10.9 lbs)
EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32.
Operational testing: paras 2.1, 2.2, 2.30 and 2.13).
ICES-003 Class A, EN61000-3-2, EN61000-3-3.
96APPENDIX C: TECHNICAL SPECIFICATIONS
DOBTAINING SUPPORTFORYOUR
PRODUCT
Register Your
Product
Purchase
Value-Added
Services
Warranty and other service benefits start from the date of purchase, so it
is important to register your product quickly to ensure you get full use of
the warranty and other service benefits available to you.
Warranty and other service benefits are enabled through product
registration. Register your product at
3Com eSupport services are based on accounts that you create or have
authorization to access. First time users must apply for a user name and
password that provides access to a number of eSupport features
including Product Registration, Repair Services, and Service Request. If
you have trouble registering your product, please contact 3Com Global
Services for assistance.
To enhance response times or extend warranty benefits, contact 3Com or
your authorized 3Com reseller. Value-added services like 3Com Express
and Guardian
upgrades, onsite assistance or advance hardware replacement.
Experienced engineers are available to manage your installation with
minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and ensure the
success of your networking projects. More information on 3Com
maintenance and Professional Services is available at
http://www.3com.com/
SM
can include 24x7 telephone technical support, software
http://eSupport.3com.com/.
SM
Contact your authorized 3Com reseller or 3Com for a complete list of the
value-added services available in your area.
98APPENDIX D: OBTAINING SUPPORTFORYOUR PRODUCT
Troubleshoot
Online
Access Software
Downloads
You will find support tools posted on the 3Com web site at
http://www.3com.com/
3Com Knowledgebase helps you troubleshoot 3Com products. This
query-based interactive tool is located at
http://knowledgebase.3com.com and contains thousands of technical
solutions written by 3Com support engineers.
Software Updates are the bug fix / maintenance releases for the version
of software initially purchased with the product. In order to access these
Software Updates you must first register your product on the 3Com web
http://eSupport.3com.com/
site at
First time users will need to apply for a user name and password. A link to
software downloads can be found at
under the Product Support heading at
http://eSupport.3com.com/, or
http://www.3com.com/
Software Upgrades are the software releases that follow the software
version included with your original product. In order to access upgrades
and related documentation you must first purchase a service contract
from 3Com or your reseller.
Telephone Technical
Support and Repair
To enable telephone support and other service benefits, you must first
register your product at
http://eSupport.3com.com/
Warranty and other service benefits start from the date of purchase, so it
is important to register your product quickly to ensure you get full use of
the warranty and other service benefits available to you.
When you contact 3Com for assistance, please have the following
information ready:
■ Product model name, part number, and serial number
■ Proof of purchase, if you have not pre-registered your product
■ A list of system hardware and software, including revision level
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable
Contact Us99
To send a product directly to 3Com for repair, you must first obtain a
return authorization number (RMA). Products sent to 3Com, without
authorization numbers clearly marked on the outside of the package, will
be returned to the sender unopened, at the sender’s expense. If your
product is registered and under warranty, you can obtain an RMA
number online at
http://eSupport.3com.com/. First time users will
need to apply for a user name and password.
Contact Us 3Com offers telephone, e-mail and internet access to technical support
and repair services. To access these services for your region, use the
appropriate telephone number, URL or e-mail address from the list below.
Telephone numbers are correct at the time of publication. Find a current
directory of contact information posted on the 3Com web site at
http://csoweb4.3com.com/contactus/
CountryTelephone NumberCountryTelephone Number
Asia, Pacific Rim Telephone Technical Support and Repair
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
You can also obtain support in this region using the following e-mail: apr_technical_support@3com.com
Or request a repair authorization number (RMA) by fax using this number: + 65 543 6348
Europe, Middle East, and Africa Telephone Technical Support and Repair
From anywhere in these
regions, call:
From the following countries, you may use the numbers shown:
Luxembourg
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.
Guatemala
Haiti
Honduras
Jamaica
Martinique
Mexico
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
Salvador
Trinidad and Tobago
Uruguay
Venezuela
Virgin Islands