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If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
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be registered in other countries.
3Com, the 3Com logo and SuperStack are registered trademarks of 3Com Corporation.
Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows
NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of
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IAll other company and product names may be trademarks of the respective companies with which they are
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It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we
are committed to:
Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
standards. Maximizing the recyclable and reusable content of all products.
Ensuring that all products can be recycled, reused and disposed of safely.
Ensuring that all products are labelled according to recognized environmental standards.
Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
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CONTENTS
ABOUT THIS GUIDE
Conventions8
Related Documentation9
Accessing Online Documentation9
Documentation Comments10
Register Your Product to Gain Service Benefits69
Purchase Value-Added Services69
Troubleshoot Online69
Access Software Downloads70
Contact Us70
Telephone Technical Support and Repair70
INDEX
REGULATORY NOTICES
ABOUT THIS GUIDE
This guide provides all the information you need to install and use 3Com®
®
SuperStack
3 Switch 3870 (24 and 48 port) in its default state.
The guide is intended for use by network administrators who are
responsible for installing and setting up network equipment;
consequently, it assumes a basic working knowledge of LANs (Local Area
Networks).
Please refer to the CD-ROM that accompanies your Switch for the
following:
■ Management Interface Reference Guide — an online guide which
gives you detailed information on how to use the web interface and
command line interface to manage the Switch.
■ Other documentation relating to the 3Com SuperStack 3 Switch
3870.
■ 3Com Network Supervisor — a powerful network management tool
for small to medium enterprise networks.
■ A number of other useful applications.
If the information in the release notes that are shipped with your product
differ from the information in this guide, follow the instructions in the
release notes.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
8ABOUT THIS GUIDE
ConventionsTa bl e 1 and Tab le 2 list conventions that are used throughout this guide.
Tab le 1 Notice Icons
IconNotice TypeDescription
Information noteInformation that describes important features or
instructions.
CautionInformation that alerts you to potential loss of data or
potential damage to an application, system, or device.
WarningInformation that alerts you to potential personal
injury.
Tab le 2 Text Conventions
ConventionDescription
Screen displays This typeface represents information as it appears on the
screen.
SyntaxThe word “syntax” means that you must evaluate the syntax
provided and then supply the appropriate values for the
placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system password <password>
In this example, you must supply a password for <password>.
CommandsThe word “command” means that you must enter the
command exactly as shown and then press Return or Enter.
Commands appear in bold. Example:
To display port information, enter the following command:
bridge port detail
The words “enter”
and “type”
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
Keyboard key namesIf you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Words in italicsItalics are used to:
■ Emphasize a point.
■ Denote a new term at the place where it is defined in the
text.
■ Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.
Related Documentation9
Related
Documentation
In addition to this guide, each Switch documentation set includes the
following:
■ Management Quick Reference Guide
This guide contains:
■a list of software features supported by each Switch.
■a summary of the web interface and command line interface
commands for the Switch.
■ Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems.
■ Switch Implementation Guide
This guide contains information on the features supported by your
Switch and how they can be used to optimize your network. It is
supplied in PDF format on the CD-ROM that accompanies the Switch.
■ Management Interface Reference Guide
This guide provides detailed information about the web interface and
command line interface that enable you to manage the Switch. It is
supplied in HTML format on the CD-ROM that accompanies the
Switch.
Accessing Online
Documentation
There are other publications you may find useful:
■ Documentation accompanying the Expansion Module.
■ Documentation accompanying the SFP Transceivers.
■ Documentation accompanying 3Com Network Supervisor. This is
supplied on the CD-ROM that accompanies the Switch.
The CD-ROM supplied with your Switch contains the following online
documentation:
■ Other documentation relating to the Switch 3870 (PDF format).
10ABOUT THIS GUIDE
To access the online documentation from the CD-ROM:
1 Insert the CD-ROM into the relevant CD-ROM drive. If your PC has
auto-run enabled, a splash screen will be displayed automatically.
2 Select the Documentation section from the contents page.
If the online documentation is to be accessed from a local drive or server,
you will need to access the CD-ROM contents via the root directory and
copy the files from the CD-ROM to a suitable directory.
■ The HTML Reference Guide is stored in the Docs/referenceguide
on the CD-ROM. The documentation is accessed using the index.htm
file.
■ The PDF Implementation Guide is stored in the
Docs/implementation directory of the CD-ROM.
3Com recommends that you copy the Docs/referenceguide
directory as a whole to maintain the structure of the files.
Documentation
Comments
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting: Document
title, Document part number (on the title page) and Page number (if
appropriate).
Example:
Part Number DUA1745-0AAA01
3Com SuperStack 3 Switch 3870 Getting Started Guide
Page 21
1
INTRODUCINGTHE SUPERSTACK 3
S
WITCH 3870
This chapter contains introductory information about the Switch 3870
and how it can be used in your network. It covers summary information
about the hardware and the following topics:
For information about using the software features of the Switch, refer to
the “Switch Management Interface Reference Guide” on the CD-ROM
that accompanies the Switch.
Ta bl e 3
summarizes the hardware features that are supported by the
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They
cannot be used as standard traditional telephone sockets, or to connect
the unit to a traditional PBX or public telephone network. Only connect
RJ-45 data connectors, network telephony systems, or network
telephones to these sockets.
Either shielded or unshielded data cables with shielded or unshielded
jacks can be connected to these data sockets.
The 10BASE-T/100BASE-TX/1000BASE-T ports have RJ-45 connectors and
are configured as Auto MDIX (cross-over).
The default state for these ports is auto-negotiation enabled, where the
speed, duplex and flow control modes of a link are automatically
detected to provide the highest available bandwidth with the link partner.
Alternatively, auto-negotiation can be disabled. These ports can be
manually configured to 10 Mbps half duplex, 100 Mbps half duplex,
10 Mbps full duplex or 100 Mbps full duplex. It is not possible to
manually configure a 1000 Mbps link as auto-negotiation is mandatory in
the 1000 Mbps standard. If auto-negotiation is disabled, Auto MDIX
cannot function and the ports are fixed as MDIX (cross-over) mode.
If auto-negotiation is disabled on a 1000 Mbps port, the speed will drop
to the highest available speed. By default this is 100 Mbps.
The 4 Dual Personality SFP (Small Form Factor Pluggable) ports support
fiber Gigabit Ethernet short-wave (SX), long-wave (LX) and long-haul
(LH70) transceivers in any combination. This offers you the flexibility of
using SFP transceivers to provide connectivity between the Switch and
remote 1000 Mbps workgroups or to create a high capacity aggregated
link backbone connection.
The SFP ports are capable of auto-negotiating flow control. As the speed
and duplex modes are fixed by the media type, only the flow control is
negotiated with the link partner. Alternatively, auto-negotiation can be
disabled and the flow control setting can be manually configured.
Console PortThe console port allows you to connect a terminal and perform remote or
local out-of-band management. As the console port on the Switch is an
RJ-45 port, you will need to connect an RJ-45 to DB9 converter cable to a
standard null modem cable in order to connect a terminal.
The standard null modem cable is set to autobaud (up to a maximum of
19,200 baud), 8 data bits, no parity and 1 stop bit.
Switch 3870 — Front View Detail15
LEDsTa bl e 4 lists LEDs visible on the front of the Switch, and how to read their
status according to color. For information on using the LEDs for problem
solving, see “Checking for Correct Operation of LEDs”
Tab le 4 LED behavior
LEDColorIndicates
Port Status/Packet LEDs
GreenA high speed (1000 Mbps) link is present, and the port
is enabled.
Green flashingA high speed (1000 Mbps) link is present and active.
YellowA low speed (10/100 Mbps) link is present, and the
Yellow flashing A low speed (10/100 Mbps) link is present and active.
Green for one
second, Amber
for one second,
then OFF until
operational.
Alternate yellow
then green
flashing (fast)
Alternate yellow
then green
flashing
OffNo link is present.
Stacking Status LED
GreenThe uplink/downlink is operating normally.
YellowOne-sided connection (one side of the cable is
OffNo stacking link is present.
Stack Master LED
GreenMaster unit - normal stack operation status.
YellowSlave unit - normal stack operation status.
Yellow flashing The system is in arbitration/election status.
OffThe system is not stacked.
port is enabled.
POST in operation, all LEDs perform a one second lamp
test.
PacketYellowPackets are being transmitted/received on the port.
OffNo packets are being transmitted/received on the port.
StatusGreenThe Module is installed and supported and the Link
YellowThe Module is installed and supported but there is no
Yellow flashing The Module is installed but not supported or has failed
OffThe Module is not installed.
Unit LED
GreenThe Switch is stacked and the position within the stack
OffThe Switch is not stacked.
Power/Self Test LED
GreenThe Switch is powered-up and operating normally.
Green flashingThe Switch is either downloading software or is
YellowThe Switch is faulty.
OffThe Switch is not receiving power or there is a fault
Fault LED
RedThe Switch and/or the PSU and/or the Module are
OffThe Switch, PSU and the Module are below critical
Status has been determined.
link or an indeterminate link status.
POST.
is displayed.
initializing (which includes running a Power On Self
Test).
with the Power Supply unit.
above critical temperature but below critical shut down
temperature. Fans are operating normally.
temperature. One or more fans have failed.
Switch 3870 — Rear View Detail17
Switch 3870 — Rear
View Detail
Power Socket
Redundant Power System Socket
Expansion Module
Slot
Power SocketEach Power Supply automatically adjusts its power setting to any power
Redundant Power
System Socket
Figure 3 Switch 3870 — rear view
Expansion Module Slot
D
O
W
N
Stacking Cable Port (Down)
Stacking Cable Port (Up)
U
P
You can use this slot to install an Expansion Module. Contact your
supplier for further information.
WARNING:
When an Expansion Module is not installed, ensure the
blanking plate is fitted by tightening all screws with a suitable tool.
voltage in the range 100-240 VAC.
To protect against internal power supply failure, you can use this socket
to connect the Switch to a SuperStack 3 Advanced Redundant Power
System. See “Connecting a Redundant Power Supply”
on page 25.
Stacking Cable PortsYou can use these ports to connect the following cables:
■ Stacking Cable (3C17462) — which enables you to stack together
two switches up to three rack units apart.
■ Resilient Stacking Cable (3C17463) — which enables you to stack
together two switches up to sixteen rack units apart.
You can stack together any combination of 3870 24 port and 48 port
units, up to a maximum of eight units.
For more information on how to connect a stacking cable to your switch
units, please refer to the Installation Guide that accompanies your cable.
Some combinations of stacked 24 and 48 port units restrict the number
of modules supported by the stack. Tab le 5
configurations restrict the number of supported modules:
Tab le 5 Maximum Stack Configurations
Type of UnitTotal Units in the Stack Maximum Modules
48 Port 24 Port
0888
8080
7182
7074
6284
6176
6066
shows which stack
Default SettingsTa b le 6 shows the default settings for the Switch 3870. If you initialize
one of the Switch units, it is returned to these defaults.
Tab le 6 Default Settings
FeatureSwitch 3870
Port StatusEnabled
Port SpeedAuto-negotiated
Duplex ModeAuto-negotiated
Flow ControlAuto-negotiated
Broadcast Storm ControlEnabled
High threshold: 3000 broadcast frames per
second — Notify and filter
Low threshold: 1500 broadcast frames per
second — Notify and unfilter
Virtual LANs (VLANs)All ports belong to the untagged Default VLAN
(VLAN 1)
Multicast FilteringIGMP filtering enabled
Rapid Spanning Tree ProtocolEnabled
Default Settings19
FeatureSwitch 3870
Link Aggregation Control
Disabled per port
Protocol (LACP)
Spanning Tree ProtocolEnabled
Smart Auto-sensingEnabled
If you initialize a Switch unit by selecting System > Control > Initialize in
the Web interface or by entering system control initialize in the
Command Line Interface, the following settings are retained to allow you
to connect to and manage the Switch:
This chapter contains the information you need to install and set up the
Switch 3870. It covers the following topics:
■ Package Contents
■ Choosing a Suitable Site
■ Rack-mounting
■ Placing Units On Top of Each Other
■ The Power-up Sequence
■ SFP Operation
WARNING: Safety Information. Before installing or removing any
components from the Switch 3870 or carrying out any maintenance
procedures, you must read the safety information provided in Appendix A
of this guide.
AVERTISSEMENT:Consignes de sécurité. Avant d'installer ou d'enlever
tout composant de Switch 3870 ou d'entamer une procédure de
maintenance, lisez les informations relatives à la sécurité qui se trouvent
dans l'Appendice A de ce guide.
VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus
dem Switch 3870 entfernen oder den Switch 3870 hinzufügen oder
Instandhaltungsarbeiten verrichten, lesen Sie die
Sicherheitsanweisungen, die in Anhang A in diesem Handbuch
aufgeführt sind.
22CHAPTER 2: INSTALLINGTHE SWITCH
Package Contents■ Switch unit
■ CD-ROM
■ This Guide
■ Management Quick Reference Guide
■ Release Notes
■ Warranty Flyer
■ Power Cord
■ 2 x securing brackets
■ 8 x screws
■ 4 x rubber feet
■ RJ45 to DB9 converter cable
Choosing a Suitable
Site
The Switch 3870 is suited for use in an internal wiring closet, a network
room, or telecommunications room, where it can be mounted in a
standard 19-inch equipment rack, or free-standing.
CAUTION: Ensure that the ventilation holes are not obstructed.
To ensure this product provides optimum performance, high speed fans
are used to provide ventilation. These fans have a high audible output
while running at full speed. The Switch 3870 is designed to reduce the
fan speed shortly after power on (if thermal conditions allow) which will
also reduce the fan noise generated.
When deciding where to position the Switch, ensure that:
■ Cabling is located away from:
■sources of electrical noise such as radios, transmitters and
broadband amplifiers.
■power lines and fluorescent lighting fixtures.
■ The Switch is accessible and cables can be connected easily.
■ Water or moisture cannot enter the case of the Switch.
■ Air flow is not restricted around the Switch or through the vents in the
side of the Switch. 3Com recommends that you provide a minimum of
25 mm (1 in.) clearance.
■ Air temperature around the Switch does not exceed 40 °C (104 °F).
Rack-mounting23
If the Switch is installed in a 19-inch rack or closed assembly its local air
temperature may be greater than room ambient temperature.
■ The air is as free from dust as possible.
■ The Switch is situated away from sources of conductive (electrical)
dust, for example laser printers.
■ The unit is installed in a clean, air conditioned environment.
■ The AC supply used by the Switch is separate to that used by units
that generate high levels of AC noise, for example air conditioning
units.
■ No more than four Switch units are placed on top of one another, if
the units are free-standing.
Rack-mountingThe Switch 3870 is 1U high and will fit in most standard 19-inch racks.
CAUTION: Disconnect all cables from the Switch before continuing.
Remove all self adhesive pads from the underside of the Switch if they
have been fitted.
CAUTION: If you use a shelf or support ensure that it will not obstruct
the air flow through the side panels of the Switch.
To rack-mount your Switch:
1 Place the Switch the right way up on a hard flat surface, with the front
facing towards you.
2 Locate a securing bracket over the mounting holes on one side of the
Switch, as shown in Figure 4
.
3 Insert the four screws and tighten with a suitable screwdriver.
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