Dear customer,
let us congratulate you on having purchased the 2N OMEGA Lite system with the VoiceMail application. This new product has been developed and produced in order
to provide the maximum utility value, quality and reliability to the user. We hope you
will be fully satisfied with the application for a long time.
The VoiceMail application integrated in the VoIP module provides a high
comfort to the 2N OMEGA Lite system users.
Having missed a call, you can retrieve a voice message stored in the
integrated VoIP module. You are notified of the message in variable ways. You
either find the count of new voice messages on your key phone display, or hear a
voice notification upon picking up the handset or HandsFree, or get a text SMS if
your PBX is equipped with a GSM module.
The maximum total length of one voice message is 1 minute. You can
access your voice messages from any internal (subscriber) telephone line. To use
a line other than your own for listening to a voice message, enter the user
password to get into your VoiceMail box. The Mobility Extension users may retrieve
voice messages outside the PBX too.
Read this manual carefully to set up and use the VoiceMail service correctly.
For VoIP module settings refer to the detailed manual.
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VoiceMail
2. How to Use VoiceMail
Having been assigned the right to use the VoIP module VoiceMail box, you
can select the VoiceMail forwarding options.
2.1. Call Forwarding to VoIP VoiceMail
You can use all forwarding options available in your PBX (Immediate, At
absence, If busy) to forward your calls to the VoiceMail box. However, remember to
forward your calls as if forwarding to an external (CO) line, i.e. with the FLASH
button confirmation on your telephone set.
Pick up the handset and wait for the internal dial tone
(————).
1. To forward all of your calls to the VoiceMail box, dial
‘#11nnPmm’, where nn is ‘86’ for access to the VoIP trunk, P is
nnPmm
or
nnPmm
or
nnPmm
or
nnPmm
‘5’ as the VoIP VoiceMail prefix and mm is your internal line
number to be forwarded to the VoiceMail box;
2. Or, to forward your calls to a colleague outside the company
only in case your line is busy, dial ‘#12 nnPmm’, where nn is
‘86’ for access to the VoIP trunk, P is ‘5’ as the VoIP VoiceMail
prefix and mm is your internal line number to be forwarded to
the VoiceMail box;
3. Or, to forward your calls to a colleague or your mobile phone
only in case you fail to answer the call on your telephone within
a time limit, dial ‘#13 nnPmm’, where nn is ‘86’ for access to
the VoIP trunk, P is ‘5’ as the VoIP VoiceMail prefix and mm is
your internal line number to be forwarded to the VoiceMail box;
4. Or, to forward your calls according to items 2 and 3 at the
same time, dial ‘#14 nnPmm’, where nn is ‘86’ for access to
the VoIP trunk, P is ‘5’ as the VoIP VoiceMail prefix and mm is
your internal line number to be forwarded to the VoiceMail box.
Push FLASH or R.
Listen to the service-executing message.
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VoiceMail
Hang up.
You may forward your calls only if you have been allowed so in the
configuration and have been assigned the relevant private call right.
To cancel all call forwarding settings:
Pick up the handset.
Listen to the call-forwarding message if you have selected the
permanent forwarding option.
Dial ‘#10’.
Listen to the service-executing message.
Example: Suppose that you want to assign internal line 11 immediate call
forwarding to VoiceMail box and the VoIP module and PBX default settings have
not been changed, then push:
#11 86 5 11 FLASH.
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VoiceMail
2.2. Selecting VoIP VoiceMail Box
You are notified of a VoiceMail message in variable ways. You either find the
count of new voice messages on your key phone display, or hear a voice
notification upon picking up the handset or HandsFree, or get a text SMS if your
PBX is equipped with a GSM.
2.2.1. From Your Internal Line
Pick up the handset and wait for the internal dial tone (————).
Dial ‘86’ for access to the VoIP trunk, P = ‘5’ as the VoIP VoiceMail
prefix and mm as your internal line number.
Pmm
Wait until VoiceMail seizes the line and follow the voice menu
instructions.
Hang up.
2.2.2. From Another Internal Line
Pick up the handset and wait for the internal dial tone (————).
Dial ‘86’ for access to the VoIP trunk and P = ‘5’ as the VoIP VoiceMail
prefix:
Wait until VoiceMail seizes the line and follow the voice menu
instructions.
Hang up.
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2N
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OMEGA Lite
VoiceMail
2.3. Passing VoiceMail Box to Another Line
The VoiceMail system enables you to pass a mailbox to another internal line
by calling directly to its VoiceMail box (if the line has been assigned one).
Pick up the handset and wait for the internal dial tone (————).
Dial ‘86’ for access to the VoIP trunk, P = ‘5’ as the VoIP VoiceMail
prefix and mm as the internal line number to which you want to pass
Pmm
your mailbox.
Wait until VoiceMail seizes the line and follow the voice menu
instructions.
Hang up.
2.4. VoiceMail Box Menu
For how to scroll through the VoiceMail menu refer to the diagram below. To
initiate an action, push the appropriate DTMF button on your telephone.
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VoiceMail
3. Settings
To operate the VoiceMail service on an integrated VoIP module, select the
relevant settings and assignments both for the VoIP module and the 2N OMEGA
Lite PBX. Most VoIP module settings are default values and therefore need not be
changed unless for a serious reason.
3.1. VoIP VoiceMail User Settings
This manual assumes that the VoIP module has been configured properly for
your internal IP network traffic and thus considers the PBX system including the
VoIP module fully operational.
The user may enable or disable the VoiceMail system after a due login to the
VoIP module.
3.1.1. Configuration Login
For configuration use a web browser such as the Internet Explorer.
Enter the VoIP module IP address provided by the system administrator as the
login page address.
The login dialogue gets displayed.
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Enter:
Username - your line number.
Password - login password (default = 1111).
Push login for confirmation.
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