2N Omega Lite User manual v1.0
2N
®
PBX Assistant
USER MANUAL
PBX Assistant
Version 1.0
User Manual – PBX Assistant 1
www.2n.cz
2N
®
PBX Assistant
Dear customer,
let us congratulate you on having purchased the 2N OMEGA Lite system. This new
product has been developed and produced in order to provide the maximum utility
value, quality and reliability to the user. We hope you will be fully satisfied with the
2N OMEGA Lite for a long time.
User Manual – PBX Assistant 2
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2N
®
PBX Assistant
CONTENTS
1. Introduction to 2N PBX Assistant .................................................................. 5
2. 2N PBX Assistant Putting in Operation ......................................................... 6
2.1. 2N XAPI Server Installation and Putting in Operation ........................................................... 6
2.2. 2N PBX Assistant Installation............................................................................................. 12
3. 2N PBX Assistant Description ...................................................................... 16
3.1. Display ................................................................................................................................ 16
3.2. Keypad................................................................................................................................ 18
3.3. Handset .............................................................................................................................. 18
3.4. + - Buttons .......................................................................................................................... 19
3.5. MENU Buttons .................................................................................................................... 19
3.6. Programmable Buttons with Active LEDs ............................................................................. 20
3.7. Hide, Minimise, Terminate Buttons ...................................................................................... 20
4. 2N PBX Assistant MENU ............................................................................... 21
4.1. Set - Application .................................................................................................................. 21
4.1.1. Set – Application-Contact .................................................................................................... 21
4.1.2. Set – Application-Telephone ................................................................................................. 23
4.1.3. Set – Application-Keypad ..................................................................................................... 24
4.1.4. Set – Application-Sounds ...................................................................................................... 24
4.1.5. Set – Application-Skins......................................................................................................... 25
4.1.6. Set – Application-Tariff ....................................................................................................... 26
4.1.7. Set – Application-Menu ........................................................................................................ 27
4.2. Set - Language.................................................................................................................... 27
4.3. Set - Passwords .................................................................................................................. 27
4.4. Set – Buttons ...................................................................................................................... 28
4.4.1. Automatic ............................................................................................................................. 28
4.4.2. Manual ................................................................................................................................. 28
4.4.3. Button Labels ....................................................................................................................... 30
4.5. Set – Call Forwarding .......................................................................................................... 32
4.6. Set – ME - MobilityExtension ............................................................................................... 33
4.7. Set – Volumes and Tones ................................................................................................... 34
4.8. MENU - Show ..................................................................................................................... 35
4.8.1. Show - History...................................................................................................................... 35
4.8.2. Show - Queues...................................................................................................................... 36
4.8.3. Show - Held Calls ................................................................................................................. 36
4.8.4. Show - Parking ..................................................................................................................... 36
4.8.5. Show - Personal Short Dials .................................................................................................. 37
4.8.6. Show - Common Short Dials ................................................................................................. 38
4.8.6.1. Short Dial Setup .......................................................................................................... 38
4.8.7. Show - Databases .................................................................................................................. 40
4.8.7.1. Client Database Setup during Call ................................................................................ 41
4.8.7.2. Client Database Setup in Database Application ............................................................ 41
4.8.7.3. Database Search........................................................................................................... 44
4.8.7.4. Database Export and Import ......................................................................................... 44
4.8.7.5. Dial Number from Database ......................................................................................... 45
4.8.7.6. Switch Call to Database Number .................................................................................. 45
4.8.7.7. Invite Database Member to Conference ........................................................................ 45
User Manual – PBX Assistant 3
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2N
®
PBX Assistant
4.8.8. Show - XML......................................................................................................................... 45
4.9. MENU - Action .................................................................................................................... 47
4.9.1. Action – Open ...................................................................................................................... 47
4.9.2. Action – Close ...................................................................................................................... 47
4.9.3. Action - Minimise ................................................................................................................. 47
4.9.4. Action - Hide ........................................................................................................................ 47
4.9.5. Action – Load Desktop ......................................................................................................... 47
4.9.6. Action – Save Desktop .......................................................................................................... 48
4.9.7. Action – Print Button Labels ................................................................................................. 48
4.9.8. Action - Exit ......................................................................................................................... 48
User Manual – PBX Assistant 4
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2N
®
PBX Assistant
1. Introduction to 2N PBX Assistant
In combination with the 2N StarPoint digital key phone, the 2N PBX
Assistant application provides the highest 2N OMEGA Lite user comfort.
It gives you full control of your telephone line and access to all client
settings.
With your PC keyboard, you can control the basic telephone services such
as:
- Handset pick-up for HandsFree mode
- Entering telephone numbers
- Call switching
- Hang-up
- Call volume control
User Manual – PBX Assistant 5
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2N
®
PBX Assistant
2. 2N PBX Assistant Putting in Operation
Before putting the 2N PBX Assistant in operation, make sure that the 2N
XAPI Server SW, which creates the interface between the 2N OMEGA Lite PBX
and the 2N PBX Assistant, has been installed and licensed properly.
2.1. 2N
What you need:
What to do:
You are recommended to install the 2N XAPI Server SW to a dedicated PC.
XAPI Server Installation and Putting in Operation
• 2N OMEGA Lite PBX, v. 4.05rev14 and later
• 2N XAPI Server SW (part of the installation CD), v. 1.17E and later
• PC serial port - PBX interconnecting cable (included in PBX delivery)
• PC supporting WIN XP, Vista (minimum configuration: Pentium
III./512 MB RAM/800 MHz)
• Interconnect the PBX (RJ12 socket on the left-hand side of the PBX)
and your PC (serial port with a CANNON 9-pin connector) using the serial
interconnecting cable.
• Install the 2N XAPI Server SW from the CD and launch it.
User Manual – PBX Assistant 6
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2N
®
PBX Assistant
Follow the installation guide’s instructions while installing.
Be sure to enable the BDE database installation before initial installation.
User Manual – PBX Assistant 7
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2N
®
PBX Assistant
Once the XAPI server has been launched, the basic window is displayed
with module buttons (PBX, BIN, client, licence, database, SMS, XML). If the
installation was successful, the module keys on the panel relax. A blinking red
exclamation mark signals errors, if any.
Select the PBX setup parameters in the PBX module:
- COM – PC serial port
- TCP (VoIP module IP address if available in the PBX, Port 6812)
- COM Baud rate (typically 57,600)
User Manual – PBX Assistant 8
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2N
®
PBX Assistant
Insert the required licence. To obtain the licence, contact the supplier,
specifying the SrvId/BXId number obtained by selecting MENU – Help - About
application.
Licences are granted for a certain number of users (clients) and period of
time. Insert the obtained licence in the Licence module with after pressing
Enter licence.
A licence consists of two components.
User Manual – PBX Assistant 9
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2N
®
PBX Assistant
Upon confirmation, the licence is displayed in the list of licences.
Now you can create users (clients) in the Users module by pressing and
then .
User Manual – PBX Assistant 10
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2N
®
PBX Assistant
Enter:
- Name
- Pass (Password)
- Line
- Rights -STS, CTI, CMD (in conformity with the licence granted)
- Firm = application = O-Assistant
User Manual – PBX Assistant 11
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2N
®
PBX Assistant
2.2. 2N
What you need:
What to do:
PBX Assistant Installation
• 2N OMEGA Lite PBX, v. 4.05rev14 and later
• Running 2N XAPI Server SW (part of the installation CD), v. 1.17E
and later
• PC serial port - PBX interconnecting cable (part of the PBX)
• PC supporting WIN XP, Vista (minimum configuration: Pentium
III./512 MB RAM/800 MHz)
•
• Install the 2N PBX Assistant from the CD and launch it.
User Manual – PBX Assistant 12
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2N
®
PBX Assistant
Follow the installation guide’s instructions while installing.
Be sure to enable the BDE database installation before initial installation.
When the application has been launched, the login dialogue is displayed.
To run the application for a test period (of 30 days) without any licence,
select the PBX user item.
User Manual – PBX Assistant 13
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2N
®
PBX Assistant
Enter:
- Line – telephone line number
- Password - telephone line password (PBX default setting = 1111)
- User - User name – for information only
- XAPI Server - IP address of the running 2N XAPI Server
If the 2N PBX Assistant licence has been inserted in the 2N XAPI Server, then
use the initial login dialogue.
Enter:
- User – user (client) created in 2N XAPI Server
- Password - user (client) password created in 2N XAPI Server
- Line - user (client) line created in 2N XAPI Server
- XAPI Server - IP address of the running 2N XAPI Server
User Manual – PBX Assistant 14
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2N
®
PBX Assistant
Upon login confirmation, your PC displays an image of the telephone set
connected.
This means that the installation has been completed successfully
User Manual – PBX Assistant 15
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