2n Indoor Talk User Manual
www.2n.cz
2N Indoor Talk
®
User guide
Version: 2.25
The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators. 2N
TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications
market for almost two decades. At present, we export our products into over 120
countries worldwide and have exclusive distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On www.
faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...".
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all
basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by
this standard and guarantee a high quality, technical level and professional aspect of
all our products.
Content:
1. Product Overview
1.1 Product Description
1.2 Differences between Models and Associated Products
1.3 Terms and Symbols
1.4 Safety Precautions
2. Description and Installation
2.1 Before You Start
2.2 Brief Installation Guide
2.3 Installation Conditions
2.4 2N® Indoor Talk LAN Location via 2N® Network Scanner
2.5 IP Address Lookup
3. Configuration
3.1 Factory Reset
3.2 Software Configuration
4. Operational Statuses
5. Technical Parameters
6. Supplementary Information
6.1 Troubleshooting
6.2 Directives, Laws and Regulations - General Instructions and Cautions
2N TELEKOMUNIKACE a.s., www.2n.cz 3/90
1. Product Overview
In this section, we introduce the product, outline its application 2N Indoor Talk
®
options and highlight the advantages following from its use. The section also includes
safety precautions.
1.1 Product Description
1.2 Differences between Models and Associated Products
1.3 Terms and Symbols
1.4 Safety Precautions
2N TELEKOMUNIKACE a.s., www.2n.cz 4/90
1.1 Product Description
2N Indoor Talk® is an indoor IP/SIP audio unit allowing for voice communication with
the 2N IP intercoms. The device includes a touchscreen, Speakerphone, microphone,
Ethernet interface for LAN connection and connectors for induction loop and doorbell
external supply. is a high-quality, cost efficient and easy-to-install and 2N Indoor Talk
®
configure answering unit. One installation can combine variable answering units
manufactured by 2N Telekomunikace a.s.
2N Indoor Talk® is equipped a specific user interface for an increased user comfort
and safety.
2N Indoor Talk® basic features:
display with capacitive touch layer
full duplex handsfree audio communication
LAN interface with PoE supply option
easy flush mounting
combination with answering units2N Indoor Touch
®
DND mode
remote door lock control
ambient lighting at relax
light signalling of activation by call
integrated user web interface
external doorbell button input
external power supply input
induction loop input.
2N TELEKOMUNIKACE a.s., www.2n.cz 5/90
1.2 Differences between Models and Associated Products
Indoor Talk Units
Part No.:
91378401
2N Indoor Talk® – black
Indoor answering audio unit with touchscreen
designed for all 2N IP intercoms
Part No.:
91378401WH
2N Indoor Talk® – white
Indoor answering audio unit with touchscreen
designed for all 2N IP intercoms
2N TELEKOMUNIKACE a.s., www.2n.cz 6/90
Other Indoor Units and Accessories
Part Nos.:
91378365
91378375
91378366
91378376
2N Indoor Touch® – black
WiFi version (third and fourth Part Nos.)
2N Indoor Touch®, an elegant indoor touch panel, is
designed for all of the . The display 2N IP intercoms
panel shows you the person standing at your door and
helps you make conversation with the visitor, open the
doorlock or switch on the entrance hall lights.
Part No.:
91378382
2N Indoor Touch® – desk stand, black
2N TELEKOMUNIKACE a.s., www.2n.cz 7/90
Part Nos.:
91378365WH
91378375WH
91378366WH
91378376WH
2N Indoor Touch® – white
WiFi version (third and fourth Part Nos.)
2N Indoor Touch®, an elegant indoor touch panel, is
designed for all of the . The display 2N IP intercoms
panel shows you the person standing at your door and
helps you make conversation with the visitor, open the
doorlock or switch on the entrance hall lights.
Part No.:
91378382W
2N Indoor Touch® – desk stand, white
2N TELEKOMUNIKACE a.s., www.2n.cz 8/90
VoIP Phones
91378358Part No.
Grandstream GXV3240 VoIP video phone
GXV3240 is the successor to the popular GXV3140 model,
which allows for comfortable video calls in the IP network.
.Touchscreen and keypad control
91378357Part No.
Grandstream GXV3275 VoIP video phone
GXV3275 is the successor to the popular GXV3175 model,
which allows for comfortable video calls in the IP network.
Touchscreen control.
2N TELEKOMUNIKACE a.s., www.2n.cz 9/90
Power Supply
Part Nos.:
91378100
91378100E
91378100US
PoE injector – no cable
PoE injector – with EU cable
PoE injector – with US cable
For Ethernet cable supply where PoE is unavailable
Part Nos.:
91378381E
91378381GB
91378381US
S tabilised 12 V / 2 A power supply needs to be used where no
PoE is available.
Part number according to the electric socket end piece (E/GB/US)
932928Part No.
12 V transformer
For external lock supply, AC
2N TELEKOMUNIKACE a.s., www.2n.cz 10/90
Mounting Accessories
91378800Part No.
Flush mounting box for brick/plasterboard walls
Not included in the package2N Indoor Talk
®
2N TELEKOMUNIKACE a.s., www.2n.cz 11/90
1.3 Terms and Symbols
The following symbols and pictograms are used in the manual:
Safety
Always abide by this information to prevent persons from injury.
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
2N TELEKOMUNIKACE a.s., www.2n.cz 12/90
1.4 Safety Precautions
The manufacturer reserves the right to modify the product in order to improve its
qualities. The manufacturer continuously responds to the clients' requirements by
improving the software. Refer to the company websites for the latest www.2n.cz 2N
®
firmware and User Manual.Indoor Talk
Where necessary, can be installed at a safe distance from the 2N Indoor Talk
®
prohibited area and an Ethernet cable can only be carried to the required site.
Install out of reach of sensitive devices and human bodies as it 2N Indoor Talk
®
emits electromagnetic interference.
Refer to S. for the range of operating temperatures.5.Technical Parameters
2N Indoor Talk ®may not be operated at places exposed to direct sunlight or
near heat sources.
2N Indoor Talk ®is designed for indoor use. It may not be exposed to rain,
flowing water, condensing moisture, fog, and so on.
2N Indoor Talk ®may not be exposed to aggressive gases, acid and solvent
vapours, etc.
2N Indoor Talk ®is designed for LAN connection.
Warning
This product and its installation and configuration techniques are not
intended for persons with diminished physical, sensory or mental
capacities or persons with limited experience and knowledge unless
expertly supervised or duly advised as to the use of this product by a
person responsible for their safety.
2N TELEKOMUNIKACE a.s., www.2n.cz 13/90
2. Description and Installation
This section describes how to install and connect properly.2N Indoor Talk
®
Here is what you can find in this section:
2.1 Before You Start
2.2 Brief Installation Guide
2.3 Installation Conditions
2.4 2N® Indoor Talk LAN Location via 2N® Network Scanner
2.5 IP Address Lookup
2N TELEKOMUNIKACE a.s., www.2n.cz 14/90
1.
2.
3.
4.
2.1 Before You Start
Product Completeness Check
Please check the product delivery before starting installation:
1
2N Indoor Talk
®
1 2.5 mm hexagon key wrench
1 Quick Start manual
Front Layout
Panel with capacitive touch layer
Speaker
Microphone
Anchoring holes
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1.
2.
3.
4.
5.
Backside Connectors
External induction loop output
Reset button
Doorbell button input
12 V / 2 A DC power supply input
Ethernet
2N Indoor Talk® is designed exclusively for flush mounting (brick and plasterboard
walls). Use the flush mounting box (Part No. 91378800), which is not 2N Indoor Talk
®
part of the delivery.
2N TELEKOMUNIKACE a.s., www.2n.cz 16/90
2N TELEKOMUNIKACE a.s., www.2n.cz 17/90
Cut a circular hole of the diameter of 103 mm and depth of 50 mm before installation.
It is assumed that all necessary cables of the maximum length of 25 cm will lead to the
hole. Put the flush mounting box in the hole to make sure that the hole is deep
enough. If the hole complies with the box size, wall in the box and level the box using
a water level on the holding clips. When the mortar hardens, break off the clips and
cap the box with the cover provided. Use anchoring elements to fix the device into
plasterboard.
Use a 2.5 mm hexagon key wrench (part of ) for fitting 2N Indoor Talk delivery
®
2N
®
into the flush mounting box.Indoor Talk
Poznámka
Respect the local standards concerning installation of electronic devices
on flammable materials while flush mounting .2N Indoor Talk
®
2N TELEKOMUNIKACE a.s., www.2n.cz 18/90
Caution
Press the Reset button shortly to restart . A LED on the 2N Indoor Talk
®
device backside goes on to indicate the reset.
Press the Reset button for up to 10 s to reset the factory defaults. The
backside LED goes on to indicate the reset.
Reset button
2N TELEKOMUNIKACE a.s., www.2n.cz 19/90
2.2 Brief Installation Guide
Remove the cover from the walled-in flush mounting box. Remove 2N Indoor Talk
®
the pre-prepared cabling, UTP cable, doorbell twin cable and power supply cable.
Shorten the cables to 150 mm or less as required. Connect the doorbell twin cable or
power supply cable to the connector provided. Crimp the RJ-45 connector onto the
UTP cable.
2N TELEKOMUNIKACE a.s., www.2n.cz 20/90
Take and lean its bottom edge against the wall below the flush 2N Indoor Talk
®
mounting box. First plug the green doorbell/power connector and then the LAN
connector. Put the cables carefully in the pre-drilled back slot to 2N Indoor Talk
®
prevent them from blocking any horizontal levelling movement during the final
installation stage. Insert in the flush mounting box making sure that it 2N Indoor Talk
®
clicks onto the levelling pins, which allow for a 5–6 ° inclination on either side for
accurate horizontal levelling. Apply the box screw nuts with the hexagon key wrench
with a water level and tighten the screws gently. provided. Level 2N Indoor Talk
®
Now is ready for basic operation.2N Indoor Talk
®
2N Indoor Talk® consumption with variable power supplies:
Supply type Consumption
PoE, IEEE 802.3af 12 W
12 V / 2 A 12 W
Warning
Do not connect any external power supply if PoE is used and vice versa.
If you use a power adapter other than the recommended one, do not
exceed the 12 V rated supply voltage. Also check the supply voltage
polarity. Higher voltage values or misconnections may result in an
irreplaceable device damage.
2N TELEKOMUNIKACE a.s., www.2n.cz 21/90
1.
2.
2.3 Installation Conditions
Make sure that the following installation conditions are met:2N Indoor Talk
®
There must be enough space for the device installation.
The device is designed for vertical wall mounting (perpendicular to the floor) in
the height of up to 120 cm above the floor. If necessary, operate the device in a
position other than as aforementioned for a short time only, for quick testing
purposes in a servicing centre, for example.
Exceeding the allowed operating temperature may not affect the device
immediately but leads to premature ageing and lower reliability. Refer to S. 5.
for the acceptable range of operating temperatures and Technical Parameters
relative humidity values.
The device is not designed for environments with increased vibrations such as
means of transport, machine rooms and so on.
The device is not intended for dusty environments and places with unstable
humidity and abrupt temperature changes.
The device may not be exposed to aggressive gas, acid vapours, solvents, etc.
The device is not intended for direct connection into the Internet/WAN.
The device must be connected to the Internet/WAN via a separating active
network element (switch/router).
The device is designed for indoor use. It may not be exposed to rain, flowing
water, condensing moisture, fog, etc.
The device cannot be operated on places exposed to direct sunshine and near
heat sources.
Keep some free space above and below the device to allow air to flow and
conduct heat away.
No strong electromagnetic radiance is allowed on the installation site.
The VoIP connection must be configured properly according to the SIP and
other VoIP recommendations.
It is recommended that the power adapter be connected to the mains via a UPS
and reliable overvoltage protection.
Power Supply Connection
You can feed as follows:2N Indoor Talk
®
Use a 12 V / 2 A DC power adapter connected to the backside terminal board.
Use an Ethernet cable connected to a PoE supply or PoE supporting Ethernet
switch/router.
2N TELEKOMUNIKACE a.s., www.2n.cz 22/90
PoE Supply Connection
Use a standard straight RJ-45 terminated cable to connect to the 2N Indoor Talk
®
Ethernet. The device supports the 10BaseT and 100BaseT protocols. The Ethernet
connection state is indicated by the symbol (hung-up receiver). If the symbol
flashes, the device is disconnected from the network.
Caution
Factory reset results in a change of the Ethernet interface configuration!
A defective Ethernet cable may lead to a high packet loss in the
Ethernet and subsequent instability and poor call quality!
Warning
Do not connect an external power supply if PoE is used and vice versa.
Connection of a defective or improper power supply may lead to a
temporary or permanent device failure.
2N TELEKOMUNIKACE a.s., www.2n.cz 23/90
Ethernet cable connector Ethernet socket
Firmware Upgrade
We recommend you to upgrade the firmware during installation. 2N Indoor Talk
®
Refer to for the latest FW version. Refer to for the firmware www.2n.cz 3.2.5 System
upgrade procedure.
2N TELEKOMUNIKACE a.s., www.2n.cz 24/90
1.
2.
2.4 2N® Indoor Talk LAN Location via 2N® Network Scanner
2N Indoor Talk ® is configured via the administration web server. Connect the device
to the LAN IP and make sure it is properly powered.
2N ® Network Scanner Description
The application helps find the IP addresses of all the devices in the 2N ®Indoor Talk
LAN. Download the app from the 2N web sites ( ). Make sure that Microsoft .www.2n.cz
NET Framework 2.0 is installed for successful app installation.
Run the .2N ®Network Scanner
Use the Setup Wizard for successful installation.
2N® IP Network Scanner Installer
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3.
4.
5.
Having installed the , start the application using the 2N® IP Network Scanner
Microsoft Windows Start menu.
Once started, the application begins to automatically search for all the 2N IP
in the LAN including their smart extensions ( , intercoms 2N ®Indoor Talk 2N
®
), which are DHCP/statically assigned IP addresses. All the devices Indoor Touch
are displayed in a table.
2N ®IP Network Scanner Window
Select the device to be configured and right-click it. Select 2N ®Indoor Talk
to open the administration web interface login window
Browse…
2N ®Indoor Talk
for configuration. To change the device IP address, select and enter the
Config
required static IP address or activate DHCP. The default configuration password
is 2n. If the found device is grey highlighted, its IP address cannot be configured
using this application. In that case, click Refresh to find the device again and
check whether multicast is enabled in your network.
2N ®IP Network Scanner IP Address Change
2N TELEKOMUNIKACE a.s., www.2n.cz 26/90
2.5 IP Address Lookup
IP Address Lookup
To look up the IP address, take the following steps:2N Indoor Talk
®
Connect the device to the power supply (if connected, disconnect and
reconnect it).
Wait for the sound signal.
Press the front panel lock button for 5 seconds within a 10s timeout.
The device reads its IP address.
If the address is 0.0.0.0, it means that the device has not obtained the IP
address from the DHCP server.
Note
Press the button sequence within 30 seconds after the sound signal for
security reasons. The pressing timeout is 2 s at most.
Dynamic/Static IP Address Switching
To switch the dynamic/static IP address, take the following steps:2N Indoor Talk
®
Connect the device to the power supply (if connected, disconnect and
reconnect it, or press Reset).
Wait for the first sound signal.
Press the front panel call hang-up button for 5 seconds within a 10s timeout.
2N TELEKOMUNIKACE a.s., www.2n.cz 27/90
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