2N Helios IP Configuration manual v2.6
www.2n.czVersion
Firmware
2N
®
Helios IP
Door Access Intercom
Configuration Manual
2.6
2.6
The 2N TELEKOMUNIKACE joint-stock company is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of
stability and prosperity on the telecommunications market for almost two decades. At
present, we export our products into over 120 countries worldwide and have exclusive
distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information
and to answer your questions about 2N products and services. On www.faq.2n.cz you can
find information regarding products adjustment and instructions for optimum use and
procedures „What to do if...“.
2N TELEKOMUNIKACE hereby declares that the 2N product complies with all
®
Helios IP
basic requirements and other relevant provisions of the 1999/5/EC directive. For the full
wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may.
The 2N TELEKOMUNIKACE company is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our.
Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Express Wizard for Basic Settings . . . . . . . . . . . . . . . . . . . . 6
3. Model Differences and Function Licensing . . . . . . . . . . . . . 11
4. Signalling of Operational Statuses . . . . . . . . . . . . . . . . . . . . 14
5. Intercom Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.1Status .........................................................19
5.2Directory .......................................................21
5.3Hardware ......................................................33
5.4Services .......................................................59
5.5System ........................................................87
6. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 104
6.1Troubleshooting .................................................105
6.2Directives,LawsandRegulations ...................................106
6.3GeneralInstructionsandCautions ...................................108
1. Product Overview
The door intercoms can smartly replace traditional doorbell2N Helios IP
®
push-button speakerphone panels and all wiring, bells and home intercom installations
in buildings with structured cabling. The intercoms provide more advanced and wider
services than standard home phones. The installation is very easy, all you need is
connect the intercom to the other LAN elements using a UTP cable and set necessary
parameters.
Thanks to the integrated SIP protocol, the intercom can make use of all VoIP services:
call forwarding at absence (to another office, VoiceMail or a cellular phone) or call
transfer (from the secretary’s office to the required person, e.g.).
The intercoms are equipped with a programmable number of quick dial buttons for
speed calling to the users whose numbers are included in the intercom Phone Book.
Each of the quick dial buttons can be assigned up to three phone numbers, which can
be dialled in parallel or sequentially. Thanks to an integrated time sheet it is possible to
configure each of the buttons in such a way that the called party is always accessible
and/or calls to selected phone numbers can be barred off the working hours.
Some models are equipped with a numeric keypad, which can be used2N Helios IP
®
as a code lock or a standard push-button phone.
The intercoms help LAN users scan the area in front of the camera via 2N Helios IP
®
video streaming. Thanks to the full ONVIF support, the intercoms can become part of
the Video Surveillance System in your facility .
The intercoms can be equipped with an RFID card reader for authorised2N Helios IP
®
access control and thus become a key part of your surveillance or attendance control
systems.
The intercom is equipped with a relay switch (and, optionally, other2N Helios IP
®
relays and outputs), which controls the electric lock or other equipment connected to
the intercom. Its activation time and method can be programmed flexibly: it can be
activated by a code, automatically by a call, by pressing a button, and so on.
The following symbols and pictograms are used in the manual:
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42N TELEKOMUNIKACE a.s., www.2n.cz
Safety
abide by this information to prevent persons from injury.Always
Warning
abide by this information to prevent damage to the device.Always
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
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52N TELEKOMUNIKACE a.s., www.2n.cz
2. Express Wizard for Basic Settings
LAN Connection Setting
You have to know the intercom configuration interface address to connect to the LAN
successfully. Automatic IP address retrieval from the DHCP server is set by default in
the intercoms. Thus, if connected to a network in which a DHCP server2N Helios IP
®
configured to assign IP addresses to all new devices is available, the intercom will
obtain an IP address from the DHCP server. The intercom IP address can be found in
the DHCP server status (according to the MAC address given on the production plate),
or will be communicated to you by the intercom voice function; refer to the Installation
Manual of your intercom model.
If there is no DHCP server in your LAN, use the intercom buttons to set the static IP
address mode, refer to the Installation Manual of your intercom model. Your intercom
address will then be Use it for the first login and then change it if192.168.1.100.
necessary.
Now enter the intercom IP address into your favourite browser. We recommend you to
use the latest Chrome, Firefox or Internet Explorer 9+ versions as is2N Helios IP
®
not fully compatible with earlier browser versions.
Use the name and password (i.e. default reset password) for your first loginadmin 2n
to the configuration interface. We recommend you to change the default password
upon your first login; refer to the parameter in the Password Services Web Server
menu. Remember the password well or put it down just in case. Because if you forget
the password, you will have to reset the intercom to default values (refer to the
Installation Manual of your intercom model) and lose all your current configuration
changes.
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62N TELEKOMUNIKACE a.s., www.2n.cz
Firmware Update
We also recommend you to update your intercom firmware upon the first login to the
intercom. Refer to for the latest firmware version. Press the www.2n.cz Update
button in the menu to upload firmware. TheFirmware System Maintenance
intercom will get restarted upon upload and only then the updating process will be
complete. The process takes about 30 seconds.
SIP Server Connection Setting
Set the following parameters in the menu to allow yourServices Phone SIP
intercom make calls and be accessible within your VoIP infrastructure.
– set the name to be displayed as CLIP on the called party'sDisplay name
phone, in the login window and on the web interface start page.
– set the intercom phone number (or another unique IDPhone number (ID)
composed of characters and digits) to identify the intercom uniquely in calls and
registration.
– set the domain name of the service with which the intercom isDomain
registered. Typically, it is equivalent to the SIP Proxy or Registrar address. If you
do not use a SIP Proxy in your intercom installation, enter the intercom IP
address.
If you use a SIP server (Proxy, Registrar), set the addresses for the following network
elements:
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– set the SIP Proxy IP address or domain name.Proxy address
– set the SIP Registrar IP address or domain name. The SIPRegistrar address
Proxy and SIP Registrar addresses are usually identical.
– enable intercom registration with the set SIP Registrar.Registration enabled
If your SIP server requires authentication of terminal equipment, enter the following
parameters:
– enter the password for intercom authentication.Password
Quick Dial Button Settings
All the models are equipped with quick dial buttons. If you press a2N Helios IP
®
quick dial button, a call will be set up to the phone number assigned to the respective
Phone Book position.
Select position 1, which corresponds to quick dial button 1, in the Directory Phone
menu.Book
Enable the position in the field and enter the called station phonePosition Enabled
number into the parameter in the section.Phone Number User Phone Numbers
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82N TELEKOMUNIKACE a.s., www.2n.cz
You can also use the intercom with one or more IP phones without a2N Helios IP
®
SIP server. Use the for outgoing calls and enter the called phone SIPDirect SIP Call
address ( ) instead of the phone number.sip:phone_number@phone_ip_address
Electric Lock Switching Settings
An electric lock can be attached to the intercoms and controlled by a2N Helios IP
®
code from the intercom numeric keypad, or a code from the IP phone keypad during a
call. Connect the electric lock as instructed in the Installation Manual of your intercom
model.
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92N TELEKOMUNIKACE a.s., www.2n.cz
Enable the switch in the parameter in the Switch Enabled Hardware Switches
tab, set the to the intercom output to which the electric Switch 1 Controlled Output
door lock is connected. Now set one or more activation codes for the electric door lock
switching.
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102N TELEKOMUNIKACE a.s., www.2n.cz
3. Model Differences and Function Licensing
This manual is valid for all members of the family and so some features2N Helios IP
®
described herein are only available in selected models or need to be2N Helios IP
®
activated with a valid licence key. This section provides a short list of differences
between the models and licences which affect the configuration options. If a function is
not available in all the models, there is a note in the respective subsection and
reference to this section.
The table below includes an overview of properties and functions of all the 2N Helios
®
models.IP
Property/Model
2N Helios IP
®
Verso Vario Force Safety Uni
Audio
Kit
Video
Kit
Part No. 9155… 9137…. 9151… 9152… 9153… 9154… 9154…C
Integrated camera optional ne
Camera resolution
1280 x
960
640 x 480
External analogue
camera support
no yes
External IP camera
support
yes no yes
Internal RFID card
reader
optional no
Display no optional no
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112N TELEKOMUNIKACE a.s., www.2n.cz
Property/Model
2N Helios IP
®
Verso Vario Force Safety Uni
Audio
Kit
Video
Kit
Basic unit button count 1
1, 3
or 6
1, 2
or 4
1
1 or
2
up to 16
external
programmable
buttons
Button extenders
up to
145
up to
48
no
Numeric keypad optional no
Digital input yes optional no 2
Adaptive volume control yes no yes
Amplifier power output 2 W
150
mW
1 W 10 W
Extended amplifier power
output (10 W)
no yes no no
Tamper switch optional no optional yes no
Phone Book position count 1999 2 16
User deputy yes no yes
User activation/deactivation yes no yes
Controlled switch count 4 1 4
Switch universal code count 10 2 10
User profile count 20 2 20
JPEG HTTP video yes no yes
2N Helios IP Eye support
®
yes no yes
Telephone mode yes no yes
Some functions are unavailable until a valid licence key is entered2N Helios IP
®
(refer to the Licence subsection). The following types of licences are available:
Enhanced Audio (Part No. 9137905)
Enhanced Video (Part No. 9137906)
Enhanced Integration (Part No. 9137907)
Enhanced Security (Part No. 9137908)
Gold (Part No. 9137909)
G.729 (Part No. 9137902)
The G.729 licence allows the audio codec G.729 to be used.
The table below includes the functions that need to be activated by the licence keys
corresponding to the above mentioned licences. The licences can be combined
arbitrarily.
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Property/Licence
Enhanced
Audio
Enhanced
Video
Enhanced
Integration
Enhanced
Security
Gold
(Profi)
User sounds • •
Automatic audio test • •
Audio/video streaming
(RTSP Server)
• •
External IP camera
support
• •
ONVIF support • •
Extended switch setting
options
• •
HTTP switch control • •
Automation functions • •
E-mail sending
(SMTP Client)
• •
Automatic update
(TFTP/HTTP Client)
• •
802.1x support • •
SIPS (TLS) support • •
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132N TELEKOMUNIKACE a.s., www.2n.cz
4. Signalling of Operational Statuses
2N Helios IP® generates sounds to signal switching and changes of operational
statuses. Each status change is assigned a different type of tone. See the table below
for the list of signals.
Tone Meaning
User activated
This tone signals entering of the user activation code. The
activation code is used for user (Phone Book position) .activation
Refer to the Phone Book subsection for the activation code
settings.
User deactivated
This tone signals entering of the user deactivation code. The
deactivation code is used for user (Phone Book position) deactiva
tion. A deactivated user may not be called but the call can, if
necessary, be forwarded to a deputy if defined. Refer to the
.Phone Book subsection for the deactivation code settings
Profile activated
This tone signals profile . This function helps enableactivation
alerting of a user group in an office, for example. Refer to the
.Profile subsection for the activation code settings
Profile deactivated
This tone signals profile deactivation. This function helps, for
example, disable alerting of a user group in an office and routing
calls either to a pre-defined phone number (porter's lodge, e.g.)
or user mobile phones. Refer to the Profile subsection for the
.deactivation code settings
Note
Signalling of some of the above mentioned statuses can be modified; refer
to the User Sounds subsection.
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Call prolongation confirmation signalling
Calls are time-limited in for security reasons2N Helios IP
®
(protection against blocking). Refer to the Miscellaneous
.subsection for details
Internal application launched
The internal application is launched upon power 2N Helios IP
®
up or restart. A successful launch is signalled by this tone
combination.
Connected to LAN, IP address received
2N Helios IP® logs in upon the internal application launch. A
.successful LAN login is signalled by this tone combination
Disconnected from LAN, IP address lost
This tone signals UTP cable disconnection from .2N Helios IP
®
Disconnection .is signalled by this tone combination
Invalid telephone number or invalid switch activation code
2N Helios IP® allows the user to dial an extension number
directly using the keypad or enter the door unlocking code. An
invalid code is signalled by this tone sequence.
Default reset of network parameters
Upon power up, a 30 s timeout is set for the default reset code
entering. Refer to the Device Configuration subsection in the 2N
Installation Manual for details. Helios IP
®
Call end signalling
2N Helios IP® enables the user to set a call end timeout to
avoid call blocking. Press a key on your VoIP phone to extend the
call time during this timeout.
Connected VoIP phone – 2N Helios IP call
®
This short tone signals successful connection between a VoIP
phone and .2N Helios IP
®
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5. Intercom Configuration
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Start Screen
The start screen is an introductory overview screen displayed upon login to the
intercom web interface. Use the back arrow XXX in the left-hand upper corner of the
following web interface pages to return to this screen anytime.
The screen header includes the intercom name (refer to the parameterDisplay Name
in the menu). Select the web interface language with the anServices Phone SIP CZ
d buttons. Press the button in the right-hand upper corner to log out.EN Log out
The start screen is also the first menu level and quick navigation (click on a tile) to
selected intercom configuration sections. Some tiles also display the state of selected
services.
Configuration Menu
The configuration includes 5 main menus: 2N Helios IP
®
State, Directory,
and including submenus; see below.Hardware, Services System
Status
Device – essentials on the intercom
Services – information on active services and their states
Licence – current states of licences and available intercom functions
Directory
Phone Book – settings for user phone numbers, quick dial buttons, access cards
and switch control user codes
Time Profiles – time profile settings
Access Cards – access card settings
Hardware
Switches – electric lock, lighting, etc. settings
Speaker – audio, signalling, etc. volume control
Microphone – microphone parameters, echo cancelling
Camera – internal camera, external IP camera settings
Keyboard – button and keyboard settings
Display – basic display settings
Card Reader – card reader, Wiegand interface settings
Extenders – extender settings 2N Helios IP Verso
®
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172N TELEKOMUNIKACE a.s., www.2n.cz
Services
Phone – telephone and SIP connection settings
Streaming – audio/video streaming settings (ONVIF, RTSP, Multicast, etc.)
E-Mail – E-mail sending and SMTP connection settings
Automation – flexible intercom settings according to the user's requirements
User Sounds – user sound settings and upload
Web Server – web server and access password settings
Audio Test – automatic audio test settings
System
Network – LAN connection settings, 802.1x, packet capturing
Date and Time – real time and time zone settings
Licence – licence settings, trial licence activation
Certificates – certificate and private key settings
Auto provisioning – automatic firmware and configuration update settings
Syslog – syslog message sending settings
Maintenance – backup and configuration reset, firmware update
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5.1 Status
The menu provides clear status and other essential information on theStatus
intercom. The menu is divided into three tabs: , and .Device Services Licence
Device
The tab displays basic information on the intercom model, its features,Device
firmware and bootloader versions and so on.
Services
The tab displays the status of the network interface and selected services.Services
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192N TELEKOMUNIKACE a.s., www.2n.cz
Licence
The tab displays the list of licensed functions of the intercom including their Licence
current availability (on the basis of a valid licence key entered in the System |
menu).Licence
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5.2 Directory
Here is what you can find in this subsection:
5.2.1 Phone Book
5.2.2 Time Profiles
5.2.3 Access Cards
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5.2.1 Phone Book
The Phone Book is one of the crucial parts of tehe intercom configuration. It contains
user information relevant for such intercom functions as quick dialling, RFID card/code
door unlocking, missed call e-mails and so on.
The Phone Book is arranged as a table with up to 1999 positions (depending on the
particular model): typically, each user is assigned just one position.2N Helios IP
®
The Phone Book includes information on the users that are accessible by quick dialling
and users that are only allowed to enter the facility with their RFID cards. As the user
Phone Book position substantially affects the intercom functions, please read the
following text carefully and design the optimum layout according to your needs before
filling the Phone Book with data.
Each intercom user has a specific Phone Book position: 1 through 1999. The user
position number is very important as it also defines the asquick dial button number
signed to the user. Therefore, place the user on the position that corresponds to the
required quick dial button and complete the user phone number to make quick dialling
efficient. Most models are equipped with one or more quick dial2N Helios IP
®
buttons. Refer to the Installation Manual of your intercom model for the button count,
extending options and Phone Book position mapping details.
You are advised to place the users that are not supposed to be assigned any quick dial
button but should have the right to enter the facility with the RFID card or numeric
code onto the top positions of the Phone Book (position 100 and higher). If such user,
for some reason, has to be placed on a position that corresponds to a quick dial button,
leave the user phone number parameter empty and complete the door unlocking RFID
card ID or numeric code only. Thus, you will make the quick dial button act as a
non-programmed key.
In case the number of the users that are to be accessible by the intercom is higher
than the count of the quick dial buttons installed, you can enable user dialling by
entering the Phone Book position via the numeric keypad: the caller dials the position
number and pushes the * key. Enable this using the **** parameter in the *** menu.
If you decide to use this user calling method, you are advised to place a clear list of
user names and Phone Book positions including brief instructions near the intercom.
You can also combine quick button dialling and numeric keypad dialling. In this case,
reserve the Phone Book beginning positions for the quick dial buttons and complete the
higher positions (from position 100 up, e.g.) with data on the users to be included in
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the public user list. Then select the users to be accessible by quick dialling and copy
their phone numbers to the lower Phone Book positions corresponding to the quick dial
buttons.
Refer to the menu for the Phone Book settings. Use theDirectory Phone Book
navigation panel for selecting the Phone Book positions easily and arrows for scrolling
pages. Or, you can enter the position number and push to move to the positionXXX
quickly. If you know the user's name, use the field to find its position.XXX
List of Parameters
Position enabled – enable calling to this Phone Book position.
Name – enter the user name for the selected Phone Book position. This
parameter is optional and helps you find items in the Phone Book more easily.
E-mail – enter the user E-mail to which information on missed or successful calls
can be sent. Refer to the E-Mail subsection for more details.
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You can assign up to three user phone numbers to each Phone Book position. In case
the user is inaccessible on one number, the following number will be dialled after a
ringing timeout. Enable the to enable diallingParallel call to following number
multiple numbers simultaneously. The phone number validity can also be time
profile-limited.
Phone number – enter the phone number of the station to which the call shall
be routed. Enter the address sip:[user_id@]domain[:port] for Direct SIP calling,
e.g.: sip:200@192.168.22.15 or .sip:name@yourcompany
Enter device:device_name for calls to the application. Set2N Helios IP Mobile
®
the device name in the mobile application.
Time profile – assign a time profile to each phone number to define the number
validity. If the profile in inactive, the phone number is not used and the following
phone number is dialled if defined.
Helios IP Eye Address – set the address of the PC to be sent a special UDP
message on each active user phone number call. With the aid of this message,
the application displays the camera image screen for those2N Helios Eye
®
users who are not provided with a display-equipped videophone. Enter the
address as follows: ip_address[: ][: ]. The and port1 port2 port1 port2
parameters are optional and are used in case there is Network Address
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Translation (NAT) between the PC and intercom and the addresses have to
comply with the router or another NAT-executing device. The port1 (default
value: 8003) parameter defines the destination port for the UDP messages sent
to . The port2 (default value: 80) parameter defines the2N Helios IP Eye
®
destination port for the – intercom HTTP communication.2N Helios IP Eye
®
Parallel call to following number – enable group calling, i.e. calling to more
phone numbers at the same time. You can call the first two numbers, the last
two numbers, or all of the three user numbers in parallel. Answering one call
automatically terminates the other calls.
User deputy – select a user to which the user calls will be routed in the event of
inaccessibility. The deputy setting is applied when the user fails to answer the
call to any of its phone numbers within the predefined timeout, or if the user
numbers are inaccessible for other reasons (time profiles, user deactivation).
Each intercom user can be assigned its activation/deactivation code for call routing
purposes. If a user is deactivated, calls are routed not to its phone numbers but to the
predefined user deputy at inaccessibility.
User activation code – set a private user activation code: up to 16 characters
including digits 0-9 only. If the user activation code is the only code defined or
the activation and deactivation codes are identical, the activation code is used
both for user activation and deactivation.
User deactivation code – set a private user deactivation code: up to 16
characters including digits 0-9 only.
User current state – select the current state of the user.
Note
The 'Helios IP Eye Address' function is available in selected 2N Helios
®
models only (refer to the model and licence overview).IP
Note
The User Deputy function is available in selected 2N Helios IP®models
).only (refer to the model and licence overview
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252N TELEKOMUNIKACE a.s., www.2n.cz
Each user can be assigned a private switch activation code. The user switch codes can
be arbitrarily combined with the universal switch codes defined in the Hardware |
menu. If the codes are identical with the codes already defined in theSwitches
intercom configuration, the mark will appear at the colliding codes.
Code – set a private user switch activation code: up to 16 characters including digits
0–9 only.
Time profile – assign a time profile to the switch code to define the code
validity. If the time profile is inactive, the switch will not be activated by the
code.
Each of the intercom users can be assigned one access RFID card. Refer to the Access
subsection for details.Cards
Card ID – set the user access card ID: 6–16 characters including 0–9, A–F. Each
user can be assigned just one access card.
Time profile – assign a time profile to the user access card to define the card
validity. If the time profile is inactive, the user access card will be detected as
invalid.
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262N TELEKOMUNIKACE a.s., www.2n.cz
5.2.2 Time Profiles
Such intercom functions as outgoing calls and RFID card/numeric code access, for
example, can be time-limited by being assigned a . By assigning a timetime profile
profile you can:
block all calls to a selected user beyond the set time interval
block calls to selected phone numbers beyond the set time interval
block RFID access for a user beyond the set time interval
block numeric code access for a user beyond the set time interval
block switch activation beyond the set time interval
Assign a time profile according to a week time sheet to define availability of the
selected function. Just set from-to or days in the week on which the function shall be
available. helps you create up to 20 time profiles (depending on the 2N Helios IP
®
2N
model) that can be assigned to the function; refer to the Phone Book, Helios IP
®
Access Cards and Switches settings.
The time profiles are defined not only using the week time sheet but also manually with
the aid of special activation/deactivation codes that you can assign to them after
arriving in/before leaving your office, for example. Enter the activation/deactivation
codes using the numeric keypad of your intercom or phone (during the intercom call).
Refer to the menu for the time profile settings.Directory Time Profiles
Caution
In case you use the 2N
®
Manager for intercom configuration,Helios IP
we do not recommend you to modify the time profile settings via the web
interface.
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272N TELEKOMUNIKACE a.s., www.2n.cz
List of Parameters
Profile name – enter a profile name. This parameter is optional and helps you
find items in the time profile list and select profiles in the switch, card and phone
number settings more easily.
This parameter helps you set time profiles within a week period. A profile is active
when it matches the set intervals. Make sure that the real time settings are correct
(refer to the Date and Time subsection) to make this function work properly.
If the profile activation/deactivation code is not defined, the profile state is based on
the time sheet exclusively.
If you apply a time profile together with the activation/deactivation code, the profile
will be active only if the time condition is met and the profile is code-activated at the
same time.
Note
Check off a day and set the From/To fields to 00:00 to make a time profile
active the whole day.
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Profile activation code – set the profile activation code: 16 characters
including digits 0–9 only. If the activation code is the only code defined or the
activation and deactivation codes are identical, then the activation code is used
both for profile activation and deactivation.
Profile deactivation code – set the profile deactivation code: 16 characters
including digits 0–9 only.
Profile current state – select the current state of the user.
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292N TELEKOMUNIKACE a.s., www.2n.cz
5.2.3 Access Cards
Each intercom user can be assigned one or more access RFID cards. Typically, the card
ID is included in the Phone Book together with such user data as phone numbers,
E-mail address and so on. Or, you can define the RFID cards in the Installed Cards list,
which defines a limited number of unassigned cards reserved for visitors, for example.
You can manage – add, remove and modify items – the list of installed cards manually
via the intercom configuration interface. The main advantage of this list is the option to
add/remove using the Service plus/minus cards without accessing the configuration
interface. Unlike the Phone Book with its up to 1999 positions, the Installed Cards may
contain only 20 cards.
To add a card to the list, apply the plus card and then tap the card to be added on the
reader. The RFID card will be added if the list in not full and does not include the card
yet. To remove a card from the list, apply the minus card and then tap the card to be
removed on the reader. The RFID card record will be cancelled and access via this card
will be blocked.
Service cards help you add/remove cards to/from the list. Enter their IDs in the Plus
Card ID and Minus Card ID fields in the : 6–16 characters including 0–9,Service Cards
A–F (i.e. hexadecimal number of the length of 24 to 64 bits). The number of characters
in the card ID can be different in different card types. However, it holds true that cards
of one and the same type have identically long IDs.
If your external card reader is connected to the intercom via the Wiegand interface, the
card ID is shortened to 6 or 8 characters for transmission (depending on the
transmission parameters). If you apply a card to the reader, you will receive a
complete ID, which is typically longer (8 chars or more). The last 6 or 8 characters,
however, are identical. This is useful for comparing card IDs with the intercom
database: if the IDs to be compared have different lengths, they are compared from
the end and match has to be found in 6 characters at least. If they have identical
lengths, all the characters are compared. This ensures mutual compatibility of the
internal and external readers. Go to the menu toDirectory Access Cards Records
identify whether the card was tapped on the internal or external reader.
All cards applied via the reader or the Wiegand interface are recorded. Refer to the
menu for the last 10 cards including the cardDirectory Access Cards Records
ID/type, card tapping time and other information if necessary. With small systems, you
can make a trick to enter card IDs: tap the card on the intercom reader and find it in
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