2N Helios IP Configuration Manual v2.8.1

Download

www.2n.czVersion

Firmware

Helios IP

IP Intercom

Configuration Manual

2.8

2.8.1



The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades. At present, we export our products into over 120 countries worldwide and have exclusive distributors on all continents.

2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other

names mentioned herein are registered trademarks and/or trademarks or brands protected by law.

2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www.faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...“.

2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all

Helios IP basic requirements and other relevant provisions of the 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our website at www.2n.cz.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.

Content

1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2. Express Wizard for Basic Settings . . . . . . . . . . . . . . . . . . . . 6

3. Model Differences and Function Licensing . . . . . . . . . . . . . 11

4. Signalling of Operational Statuses . . . . . . . . . . . . . . . . . . . . 14

5. Intercom Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5.1Status .........................................................19

5.2Directory .......................................................21

5.3Hardware ......................................................33

5.4Services .......................................................60

5.5System ........................................................93

6. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 110

6.1Troubleshooting .................................................111

6.2Directives,LawsandRegulations ...................................112

6.3GeneralInstructionsandCautions ...................................114

1. Product Overview

The door intercoms can smartly replace traditional doorbell2N Helios IP

push-button speakerphone panels and all wiring, bells and home intercom installations in buildings with structured cabling. The intercoms provide more advanced and wider services than standard home phones. The installation is very easy, all you need is connect the intercom to the other LAN elements using a UTP cable and set necessary parameters.

Thanks to the integrated SIP protocol, the intercom can make use of all VoIP services: call forwarding at absence (to another office, VoiceMail or a cellular phone) or call transfer (from the secretary’s office to the required person, e.g.).

The intercoms are equipped with a programmable number of quick dial buttons for speed calling to the users whose numbers are included in the intercom Phone Book. Each of the quick dial buttons can be assigned up to three phone numbers, which can be dialled in parallel or sequentially. Thanks to an integrated time sheet it is possible to configure each of the buttons in such a way that the called party is always accessible and/or calls to selected phone numbers can be barred off the working hours.

Some models are equipped with a numeric keypad, which can be used2N Helios IP

as a code lock or a standard push-button phone.

The intercoms help LAN users scan the area in front of the camera via 2N Helios IP

video streaming. Thanks to the full ONVIF support, the intercoms can become part of the Video Surveillance System in your facility .

The intercoms can be equipped with an RFID card reader for authorised2N Helios IP

access control and thus become a key part of your surveillance or attendance control systems.

The intercom is equipped with a relay switch (and, optionally, other2N Helios IP

relays and outputs), which controls the electric lock or other equipment connected to the intercom. Its activation time and method can be programmed flexibly: it can be activated by a code, automatically by a call, by pressing a button, and so on.

The following symbols and pictograms are used in the manual:

42N TELEKOMUNIKACE a.s., www.2n.cz

Safety

abide by this information to prevent persons from injury.Always

Warning

abide by this information to prevent damage to the device.Always

Caution

Important information for system functionality.

Tip

Useful information for quick and efficient functionality.

Note

Routines or advice for efficient use of the device.

52N TELEKOMUNIKACE a.s., www.2n.cz

2. Express Wizard for Basic Settings

LAN Connection Setting

You have to know the intercom configuration interface address to connect to the LAN successfully. Automatic IP address retrieval from the DHCP server is set by default in

the intercoms. Thus, if connected to a network in which a DHCP server2N Helios IP

configured to assign IP addresses to all new devices is available, the intercom will obtain an IP address from the DHCP server. The intercom IP address can be found in the DHCP server status (according to the MAC address given on the production plate), or will be communicated to you by the intercom voice function; refer to the Installation Manual of your intercom model.

If there is no DHCP server in your LAN, use the intercom buttons to set the static IP address mode, refer to the Installation Manual of your intercom model. Your intercom address will then be Use it for the first login and then change it if192.168.1.100. necessary.

Now enter the intercom IP address into your favourite browser. We recommend you to use the latest Chrome, Firefox or Internet Explorer 9+ versions as is2N Helios IP

not fully compatible with earlier browser versions.

Use the name and password (i.e. default reset password) for your first loginadmin 2n to the configuration interface. We recommend you to change the default password upon your first login; refer to the parameter in the Password Services / Web Server menu. Remember the password well or put it down just in case. Because if you forget the password, you will have to reset the intercom to default values (refer to the Installation Manual of your intercom model) and lose all your current configuration changes.

62N TELEKOMUNIKACE a.s., www.2n.cz

Firmware Update

We also recommend you to update your intercom firmware upon the first login to the intercom. Refer to for the latest firmware version. Press the www.2n.cz Update

button in the menu to upload firmware. TheFirmware System Maintenance / intercom will get restarted upon upload and only then the updating process will be complete. The process takes about 30 seconds.

SIP Server Connection Setting

Set the following parameters in the menu to allow yourServices Phone SIP / / intercom make calls and be accessible within your VoIP infrastructure.

– set the name to be displayed as CLIP on the called party'sDisplay name

phone, in the login window and on the web interface start page.

– set the intercom phone number (or another unique IDPhone number (ID) composed of characters and digits) to identify the intercom uniquely in calls and registration.

– set the domain name of the service with which the intercom isDomain registered. Typically, it is equivalent to the SIP Proxy or Registrar address. If you do not use a SIP Proxy in your intercom installation, enter the intercom IP address.

If you use a SIP server (Proxy, Registrar), set the addresses for the following network elements:

72N TELEKOMUNIKACE a.s., www.2n.cz

– set the SIP Proxy IP address or domain name.Proxy address

– set the SIP Registrar IP address or domain name. The SIPRegistrar address

Proxy and SIP Registrar addresses are usually identical.

– enable intercom registration with the set SIP Registrar.Registration enabled

If your SIP server requires authentication of terminal equipment, enter the following parameters:

– enter the password for intercom authentication.Password

Quick Dial Button Settings

All the models are equipped with quick dial buttons. If you press a2N Helios IP

quick dial button, a call will be set up to the phone number assigned to the respective Phone Book position.

Select position 1, which corresponds to quick dial button 1, in the Directory Phone/

menu.Book

Enable the position in the field and enter the called station phonePosition Enabled number into the parameter in the section.Phone Number User Phone Numbers

82N TELEKOMUNIKACE a.s., www.2n.cz

You can also use the intercom with one or more IP phones without a2N Helios IP

SIP server. Use the for outgoing calls and enter the called phone SIPDirect SIP Call address ( ) instead of the phone number.sip:phone_number@phone_ip_address

Electric Lock Switching Settings

An electric lock can be attached to the intercoms and controlled by a2N Helios IP

code from the intercom numeric keypad, or a code from the IP phone keypad during a call. Connect the electric lock as instructed in the Installation Manual of your intercom model.

92N TELEKOMUNIKACE a.s., www.2n.cz

Enable the switch in the parameter in the Switch Enabled Hardware Switches / /

tab, set the to the intercom output to which the electric Switch 1 Controlled Output door lock is connected. Now set one or more activation codes for the electric door lock switching.

102N TELEKOMUNIKACE a.s., www.2n.cz

3. Model Differences and Function Licensing

This manual is valid for all members of the family and so some features2N Helios IP

described herein are only available in selected models or need to be2N Helios IP

activated with a valid licence key. This section provides a short list of differences between the models and licences which affect the configuration options. If a function is not available in all the models, there is a note in the respective subsection and reference to this section.

The table below includes an overview of properties and functions of all the 2N Helios

models.IP

Property/Model

2N Helios IP

Verso Vario Force Safety Uni

Audio Kit

Video Kit

Part No. 9155… 9137…. 9151… 9152… 9153… 9154… 9154…C

Integrated camera optional ne

Camera resolution

1280 x 960

640 x 480

External analogue camera support

no yes

External IP camera support

yes no yes

Internal RFID card reader

optional no

Display no optional no

112N TELEKOMUNIKACE a.s., www.2n.cz

Property/Model

2N Helios IP

Verso Vario Force Safety Uni

Audio Kit

Video Kit

Basic unit button count 1

1, 3 or 6

1, 2 or 4

1 or 2

up to 16 external

programmable buttons

Button extenders

up to 145

up to 48

Numeric keypad optional no

Digital input yes optional no 2

Adaptive volume control yes no yes

Amplifier power output 2 W

150 mW

1 W 10 W

Extended amplifier power output (10 W)

no yes no no

Tamper switch optional no optional yes no

Phone Book position count 1999 2 16

User deputy yes no yes

User activation/deactivation yes no yes

Controlled switch count 4 1 4

Switch universal code count 10 2 10

User profile count 20 2 20

JPEG HTTP video yes no yes

2N Helios IP Eye® support

yes no yes

Telephone mode yes no yes

Some functions are unavailable until a valid licence key is entered2N Helios IP

(refer to the Licence subsection). The following types of licences are available:

Enhanced Audio (Part No. 9137905) Enhanced Video (Part No. 9137906) Enhanced Integration (Part No. 9137907) Enhanced Security (Part No. 9137908) Gold (Part No. 9137909) G.729 (Part No. 9137902) InformaCast (Part No. 9137910)

The G.729 licence allows the audio codec G.729 to be used.

The InformaCast licence allows the SingleWire InformaCast protocol to be used.

No licenced features available for model 2N Helios IP Uni.

The table below includes the functions that need to be activated by the licence keys corresponding to the above mentioned licences. The licences can be combined arbitrarily.

122N TELEKOMUNIKACE a.s., www.2n.cz

Property/Licence

Enhanced Audio

Enhanced Video

Enhanced Integration

Enhanced Security

Gold

(Profi)

User sounds • •

Automatic audio test • •

Audio/video streaming (RTSP Server)

• •

External IP camera support

• •

ONVIF support • •

Extended switch setting options

• •

HTTP switch control • •

Automation functions • •

E-mail sending (SMTP Client)

• •

Automatic update (TFTP/HTTP Client)

• •

802.1x support • •

SIPS (TLS) support • •

132N TELEKOMUNIKACE a.s., www.2n.cz

4. Signalling of Operational Statuses

2N Helios IP® generates sounds to signal switching and changes of operational

statuses. Each status change is assigned a different type of tone. See the table below for the list of signals.

Tone Meaning

User activated

This tone signals entering of the user activation code. The activation code is used for user (Phone Book position) .activation Refer to the Phone Book subsection for the activation code settings.

User deactivated

This tone signals entering of the user deactivation code. The deactivation code is used for user (Phone Book position) deactiva tion. A deactivated user may not be called but the call can, if necessary, be forwarded to a deputy if defined. Refer to the

.Phone Book subsection for the deactivation code settings

Profile activated

This tone signals profile . This function helps enableactivation alerting of a user group in an office, for example. Refer to the

.Profile subsection for the activation code settings

Profile deactivated

This tone signals profile deactivation. This function helps, for example, disable alerting of a user group in an office and routing calls either to a pre-defined phone number (porter's lodge, e.g.) or user mobile phones. Refer to the Profile subsection for the

.deactivation code settings

Note

Signalling of some of the above mentioned statuses can be modified; refer to the User Sounds subsection.

142N TELEKOMUNIKACE a.s., www.2n.cz

Call prolongation confirmation signalling Calls are time-limited in for security reasons2N Helios IP

(protection against blocking). Refer to the Miscellaneous

.subsection for details

Internal application launched The internal application is launched upon power 2N Helios IP

up or restart. A successful launch is signalled by this tone combination.

Connected to LAN, IP address received 2N Helios IP® logs in upon the internal application launch. A

.successful LAN login is signalled by this tone combination

Disconnected from LAN, IP address lost This tone signals UTP cable disconnection from .2N Helios IP

Disconnection .is signalled by this tone combination

Invalid telephone number or invalid switch activation code 2N Helios IP® allows the user to dial an extension number

directly using the keypad or enter the door unlocking code. An invalid code is signalled by this tone sequence.

Default reset of network parameters

Upon power up, a 30 s timeout is set for the default reset code entering. Refer to the Device Configuration subsection in the 2N

Installation Manual for details. Helios IP

Call end signalling 2N Helios IP® enables the user to set a call end timeout to

avoid call blocking. Press a key on your VoIP phone to extend the call time during this timeout.

Connected VoIP phone – 2N Helios IP call

This short tone signals successful connection between a VoIP phone and .2N Helios IP

152N TELEKOMUNIKACE a.s., www.2n.cz

5. Intercom Configuration

162N TELEKOMUNIKACE a.s., www.2n.cz

Start Screen

The start screen is an introductory overview screen displayed upon login to the

intercom web interface. Use the back arrow in the left-hand upper corner of the

following web interface pages to return to this screen anytime.

The screen header includes the intercom name (refer to the parameterDisplay Name in the menu). Select the web interface language with the Services / Phone SIP / CZ and buttons. Press the button in the right-hand upper corner to log out.EN Log out

The start screen is also the first menu level and quick navigation (click on a tile) to selected intercom configuration sections. Some tiles also display the state of selected services.

Configuration Menu

The configuration includes 5 main menus: 2N Helios IP

State, Directory,

and including submenus; see below.Hardware, Services System

Status

Device – essentials on the intercom Services – information on active services and their states Licence – current states of licences and available intercom functions

5.1 Status

The menu provides clear status and other essential information on theStatus intercom. The menu is divided into three tabs: , and .Device Services Licence

Device

The tab displays basic information on the intercom model, its features,Device firmware and bootloader versions and so on.

Services

The tab displays the status of the network interface and selected services.Services

192N TELEKOMUNIKACE a.s., www.2n.cz

Licence

The tab displays the list of licensed functions of the intercom including their Licence current availability (on the basis of a valid licence key entered in the System |

menu).Licence

202N TELEKOMUNIKACE a.s., www.2n.cz

5.2 Directory

Here is what you can find in this subsection:

5.2.1 Phone Book

5.2.2 Time Profiles

5.2.3 Access Cards

212N TELEKOMUNIKACE a.s., www.2n.cz

5.2.1 Phone Book

The Phone Book is one of the crucial parts of the intercom configuration. It contains user information relevant for such intercom functions as quick dialling, RFID card/code door unlocking, missed call e-mails and so on.

The Phone Book is arranged as a table with up to 1999 positions (depending on the particular model): typically, each user is assigned just one position.2N Helios IP

The Phone Book includes information on the users that are accessible by quick dialling and users that are only allowed to enter the facility with their RFID cards. As the user Phone Book position substantially affects the intercom functions, please read the following text carefully and design the optimum layout according to your needs before filling the Phone Book with data.

Each intercom user has a specific Phone Book position: 1 through 1999. The user position number is very important as it also defines the asquick dial button number signed to the user. Therefore, place the user on the position that corresponds to the required quick dial button and complete the user phone number to make quick dialling

efficient. Most models are equipped with one or more quick dial2N Helios IP

buttons. Refer to the Installation Manual of your intercom model for the button count, extending options and Phone Book position mapping details.

You are advised to place the users that are not supposed to be assigned any quick dial button but should have the right to enter the facility with the RFID card or numeric code onto the top positions of the Phone Book (position 100 and higher). If such user, for some reason, has to be placed on a position that corresponds to a quick dial button, leave the user phone number parameter empty and complete the door unlocking RFID card ID or numeric code only. Thus, you will make the quick dial button act as a non-programmed key.

In case the number of the users that are to be accessible by the intercom is higher than the count of the quick dial buttons installed, you can enable user dialling by entering the Phone Book position via the numeric keypad: the caller dials the position number and pushes the * key. Enable this using the Dial Users by Phonebook Position parameter in the menu . If you decide to useHardware / Keyboard / Basic Settings this user calling method, you are advised to place a clear list of user names and Phone Book positions including brief instructions near the intercom.

You can also combine quick button dialling and numeric keypad dialling. In this case, reserve the Phone Book beginning positions for the quick dial buttons and complete the

222N TELEKOMUNIKACE a.s., www.2n.cz

higher positions (from position 100 up, e.g.) with data on the users to be included in the public user list. Then select the users to be accessible by quick dialling and copy their phone numbers to the lower Phone Book positions corresponding to the quick dial buttons.

Refer to the menu for the Phone Book settings. Use theDirectory / Phone Book navigation panel for selecting the Phone Book positions easily and arrows for scrolling

pages. Or, you can enter the position number and push to move to the position

quickly. If you know the user's name, push to find its position.

List of Parameters

Position enabled – enable calling to this Phone Book position.

Name – enter the user name for the selected Phone Book position. This

parameter is optional and helps you find items in the Phone Book more easily. E-mail – enter the user E-mail to which information on missed or successful calls can be sent. Refer to the E-Mail subsection for more details.

232N TELEKOMUNIKACE a.s., www.2n.cz

You can assign up to three user phone numbers to each Phone Book position. In case the user is inaccessible on one number, the following number will be dialled after a ringing timeout. Enable the to enable diallingParallel call to following number multiple numbers simultaneously. The phone number validity can also be time profile-limited.

Phone number – enter the phone number of the station to which the call shall be routed. Enter the address sip:[user_id@]domain[:port] for Direct SIP calling, e.g.: sip:200@192.168.22.15 or .sip:name@yourcompany

Enter device:device_name for calls to the application. Set2N Helios IP Mobile

the device name in the mobile application. Enter or behind the phone/1 /2 number to specify which SIP account shall be used for outgoing calls (account 1 or 2). Time profile – assign a time profile to each phone number to define the number validity. If the profile in inactive, the phone number is not used and the following phone number is dialled if defined. Helios IP Eye address – set the address of the PC to be sent a special UDP message on each active user phone number call. With the aid of this message,

the application displays the camera image screen for those2N Helios Eye

users who are not provided with a display-equipped videophone. Enter the

242N TELEKOMUNIKACE a.s., www.2n.cz

address as follows: ip_address[: ][: ]. The and port1 port2 port1 port2 parameters are optional and are used in case there is Network Address Translation (NAT) between the PC and intercom and the addresses have to comply with the router or another NAT-executing device. The port1 (default value: 8003) parameter defines the destination port for the UDP messages sent

to . The port2 (default value: 80) parameter defines the2N Helios IP Eye

destination port for the – intercom HTTP communication.2N Helios IP Eye

Parallel call to following number – enable group calling, i.e. calling to more

phone numbers at the same time. You can call the first two numbers, the last two numbers, or all of the three user numbers in parallel. Answering one call automatically terminates the other calls. User deputy – select a user to which the user calls will be routed in the event of inaccessibility. Enter Phone Book position number or use search button. The deputy setting is applied when the user fails to answer the call to any of its phone numbers within the predefined timeout, or if the user numbers are inaccessible for other reasons (time profiles, user deactivation).

Each intercom user can be assigned its activation/deactivation code for call routing purposes. If a user is deactivated, calls are routed not to its phone numbers but to the predefined user deputy at inaccessibility.

User activation code – set a private user activation code: up to 16 characters including digits 0-9 only. If the user activation code is the only code defined or the activation and deactivation codes are identical, the activation code is used both for user activation and deactivation. User deactivation code – set a private user deactivation code: up to 16 characters including digits 0-9 only.

User current state – select the current state of the user.

Note

The 'Helios IP Eye Address' function is available in selected 2N Helios

models only (refer to the model and licence overview).IP

Note

The User Deputy function is available in selected 2N Helios IP®models

).only (refer to the model and licence overview

252N TELEKOMUNIKACE a.s., www.2n.cz

Each user can be assigned a private switch activation code. The user switch codes can be arbitrarily combined with the universal switch codes defined in the Hardware |

menu. If the codes are identical with the codes already defined in theSwitches

intercom configuration, the mark will appear at the colliding codes.

Code – set a private user switch activation code: up to 16 characters including digits 0–9 only.

Time profile – assign a time profile to the switch code to define the code validity. If the time profile is inactive, the switch will not be activated by the code.

Each of the intercom users can be assigned one access RFID card. Refer to the Access

subsection for details.Cards

Card ID – set the user access card ID: 6–16 characters including 0–9, A–F. Each user can be assigned just one access card. Time profile – assign a time profile to the user access card to define the card validity. If the time profile is inactive, the user access card will be detected as invalid.

262N TELEKOMUNIKACE a.s., www.2n.cz

5.2.2 Time Profiles

Such intercom functions as outgoing calls and RFID card/numeric code access, for example, can be time-limited by being assigned a . By assigning a timetime profile profile you can:

block all calls to a selected user beyond the set time interval block calls to selected phone numbers beyond the set time interval block RFID access for a user beyond the set time interval block numeric code access for a user beyond the set time interval block switch activation beyond the set time interval

Assign a time profile according to a week time sheet to define availability of the selected function. Just set from-to or days in the week on which the function shall be

available. helps you create up to 20 time profiles (depending on the 2N Helios IP

model) that can be assigned to the function; refer to the Phone Book, Helios IP

Access Cards and Switches settings.

The time profiles are defined not only using the week time sheet but also manually with the aid of special activation/deactivation codes that you can assign to them after arriving in/before leaving your office, for example. Enter the activation/deactivation codes using the numeric keypad of your intercom or phone (during the intercom call). Refer to the / menu for the time profile settings.Directory Time Profiles

Caution

In case you use the 2N

Manager for intercom configuration,Helios IP we do not recommend you to modify the time profile settings via the web interface.

272N TELEKOMUNIKACE a.s., www.2n.cz

List of Parameters

Profile name – enter a profile name. This parameter is optional and helps you find items in the time profile list and select profiles in the switch, card and phone number settings more easily.

This parameter helps you set time profiles within a week period. A profile is active when it matches the set intervals. Make sure that the real time settings are correct (refer to the Date and Time subsection) to make this function work properly.

If the profile activation/deactivation code is not defined, the profile state is based on the time sheet exclusively.

If you apply a time profile together with the activation/deactivation code, the profile will be active only if the time condition is met and the profile is code-activated at the same time.

Note

Check off a day and set the From/To fields to 00:00 to make a time profile active the whole day.

282N TELEKOMUNIKACE a.s., www.2n.cz

Profile activation code – set the profile activation code: 16 characters

including digits 0–9 only. If the activation code is the only code defined or the activation and deactivation codes are identical, then the activation code is used both for profile activation and deactivation. Profile deactivation code – set the profile deactivation code: 16 characters including digits 0–9 only.

Profile current state – select the current state of the user.

292N TELEKOMUNIKACE a.s., www.2n.cz

5.2.3 Access Cards

Each intercom user can be assigned one or more access RFID cards. Typically, the card ID is included in the Phone Book together with such user data as phone numbers, E-mail address and so on. Or, you can define the RFID cards in the Installed Cards list, which defines a limited number of unassigned cards reserved for visitors, for example.

You can manage – add, remove and modify items – the list of installed cards manually via the intercom configuration interface. The main advantage of this list is the option to add/remove using the Service plus/minus cards without accessing the configuration interface. Unlike the Phone Book with its up to 1999 positions, the Installed Cards may contain only 20 cards.

To add a card to the list, apply the plus card and then tap the card to be added on the reader. The RFID card will be added if the list in not full and does not include the card yet. To remove a card from the list, apply the minus card and then tap the card to be removed on the reader. The RFID card record will be cancelled and access via this card will be blocked.

Service cards help you add/remove cards to/from the list. Enter their IDs in the Plus Card ID and Minus Card ID fields in the : 6–16 characters including 0–9,Service Cards A–F (i.e. hexadecimal number of the length of 24 to 64 bits). The number of characters in the card ID can be different in different card types. However, it holds true that cards of one and the same type have identically long IDs.

If your external card reader is connected to the intercom via the Wiegand interface, the card ID is shortened to 6 or 8 characters for transmission (depending on the transmission parameters). If you apply a card to the reader, you will receive a complete ID, which is typically longer (8 chars or more). The last 6 or 8 characters, however, are identical. This is useful for comparing card IDs with the intercom database: if the IDs to be compared have different lengths, they are compared from the end and match has to be found in 6 characters at least. If they have identical lengths, all the characters are compared. This ensures mutual compatibility of the internal and external readers. Go to the menuDirectory / Access Cards Records/ to identify whether the card was tapped on the internal or external reader.

All cards applied via the reader or the Wiegand interface are recorded. Refer to the

menu for the last 10 cards including the cardDirectory Access Cards Records/ / ID/type, card tapping time and other information if necessary. With small systems, you can make a trick to enter card IDs: tap the card on the intercom reader and find it in

302N TELEKOMUNIKACE a.s., www.2n.cz

the . Double-click to select the card ID and push CTRL+C. Now that you haveRecords the card ID in your box, you can insert it with CTRL+V in any intercom setting field.

Having been read, the card ID is compared with the intercom card database. If the card ID matches any of the cards in the database, the appropriate action will be executed: switch activation (door unlocking, etc.). To change the switch number to be activated, use the parameter in the mAssociated Switch Hardware Card Reader/

enu ( models) or the parame2N Helios IP Vario, Force, Safety

Associated Switch

ter in the menu of the card reader module (Hardware Modules/ 2N Helios IP

model).Verso

Refer to the menu for the access card settings.Directory Access Cards /

List of Parameters

Cards

Plus card ID – enter the service card ID for adding cards to the Installed cards: a sequence of 6–16 characters including 0–9, A–F. Minus card ID – enter the service card ID for removing cards from the Installed cards: a sequence of 6–16 characters including 0–9, A–F.

Card ID – enter the access card ID: a sequence of 6–16 characters including 0–9, A–F. Time profile – assign a time profile to the user access card to define the card validity. If the time profile is inactive, the user access card will be detected as invalid. Description – enter such information as the card owner name and similar. The description gets displayed in the menu whenever the card is appliedRecords

312N TELEKOMUNIKACE a.s., www.2n.cz

and helps you find the card list items more easily without affecting the intercom function.

Records

The tab displays the last 10 records on applied cards. Each record includesRecords the card tapping time, card ID and type and description details (validity, card owner, etc.).

322N TELEKOMUNIKACE a.s., www.2n.cz

5.3 Hardware

Here is what you can find in this section:

5.3.1 Switches

5.3.2 Speaker

5.3.3 Microphone

5.3.4 Camera

5.3.5 Keyboard

5.3.6 Display

5.3.7 Card Reader

5.3.8 Extenders

332N TELEKOMUNIKACE a.s., www.2n.cz

5.3.1 Switches

Switches provide a very flexible and efficient control of such intercom peripherals as electric door locks, lighting, additional ringing signalling, and so on. allo2N Helios IP

ws you to configure up to 4 (depending on model types) independent all-purpose switches.

A switch can be activated:

by entering the valid code via the intercom numeric keypad or receiving a DTMF sequence during a call. by tapping a valid RFID card on the reader. with a predefined delay after another switch activation. by an incoming or outgoing call 1). by pressing a quick dial button 1). by receiving the HTTP command from another LAN device 1). via Automation using the Action.ActivateSwitch action.

Switch activation can be blocked by an appropriately selected time profile if necessary.

If a switch is active, you can:

activate any logical output of the intercom (relay, power output). activate the output to which the Security Relay module is2N Helios IP

connected. send an HTTP command to another device.

The switch can work in the monostable or bistable mode. The switch is switched off after a timeout in the monostable mode, and switched on with the first activation and off with the next activation in the bistable mode.

The switch signals its state:

by a programmable beep or a predefined user sound. by a LED indicator if available in the intercom model. by an open-door icon on the display if available in the intercom model.

342N TELEKOMUNIKACE a.s., www.2n.cz

List of Parameters

Switch enabled – enable/disable the switch globally. When disabled, the switch cannot be activated by any of the available codes (including user switch codes), by a call or quick dial button.

Switch mode – set the monostable/bistable mode for the switch. The switch is switched off after a timeout in the monostable mode, and switched on with the first activation and off with the next activation in the bistable mode. Switch-on duration – set the switch-on time for a monostable switch. This value is not applied in the bistable mode. Time profile – assign the switch a time profile to enable switch-on. If the time profile is inactive, the switch cannot be activated by a code, call or quick dial button.

Controlled output – assign an electric output to the switch. Choose one of the available intercom outputs: relay, power output, extender output. If you select

, the switch will not control any electric output but can control externalNone

equipment via HTTP commands.

Output type – if you use the Security Relay module, set the 2N Helios IP

output type to . In the mode, the output works in the inverseSecurity Security mode, i.e. remains closed and controls the Security Relay module 2N Helios IP

using a specific pulse sequence.

Note

Switch time profiles are available with the Gold or Enhanced Integration licence only.

352N TELEKOMUNIKACE a.s., www.2n.cz

The table above includes a list of universal codes that help you activate switches from the phone or intercom keypad. Up to 10 universal codes can be defined for each switch (depending on the particular intercom model).

Code – enter a numeric code for the switch. The code must include 2 characters at least but we recommend you to use four characters at least to make the code accessible from the intercom numeric keypad. Codes 00 and 11 can't be entered from numeric keypad. Code is confirmed with *. Accessibility – block the switch activation code entering from the intercom numeric keypad or your phone.

Time profile – assign a time profile to the switch code to control its validity.

Activation by call – enable switch activation by an incoming or outgoing call,

for example. During an outgoing call the switch is activated after SIP message 180 Ringing is received. The called party confirms ringing by this message. The switch is active during the whole call in the bistable mode, and activated by the call beginning and deactivated after the predefined switch-on duration in the monostable mode.

Note

2N® – be sure to set the internal power supply andHelios IP Vario

switching relay on the configuration connector.

2N® – the security relay is connected to the DOOR +Helios IP Force

and - terminals.

Note

The extended switch activation is available with the Gold or Enhanced Integration licence only.

362N TELEKOMUNIKACE a.s., www.2n.cz

Activation by quick dial button – assign a quick dial button to the switch. The

switch is activated whenever the button is pressed.

Sound signalling – set the sound signalling type for switch activation. Choose the Short beep, Long beep (during the whole activation) or a User sound (refer to the User Sounds subsection).

Display info – enable/disable signalling of an activated switch on the display.

Synchronise with – set switch synchronisation to enable automatic switch

activation after another switch activation with a predefined delay. Define the delay in the parameterSynchronisation delay Synchronisation delay – set the time interval between synchronised activations of two switches. The parameter will not be applied if the function isSynchronise disabled.

Command sent upon activation – set the command to be sent to the external device (WEB relay, e.g.) upon switch activation. The command is sent via the HTTP (GET request) and must be as follows: http://ip_address/path. E.g.:

.http://192.168.1.50/relay1=on Command sent upon deactivation – set the command to be sent to the external device (WEB relay, e.g.) upon switch deactivation. The command is sent via the HTTP (GET request) and must be as follows: http://ip_address/path.

Note

The HTTP command sending is available with the Gold or Enhanced

Integration licence only .

372N TELEKOMUNIKACE a.s., www.2n.cz

E.g.: http://192.168.1.50/relay1=off

Enable switch control by HTTP – enable the HTTP switch control option. Refer to the Switch Control by HTTP details below. Legacy switch code – enable the option to activate the first-listed switch

When this box is checked,code from the phone without being confirmed with *. first code does not require confirmation by *. This setting does not apply to other switch codes listed and to numeric keypad code activation, those must be always confirmed by *. The Legacy switch code helps you keep back compatibility with earlier 2N intercom models.

Switch Control by HTTP

To change the switch state, send the HTTP request (GET request) to the intercom IP address. Make sure that the function is enabled in the Enable Switch Control by

parameter. The request format is as follows: (use any browser to try):HTTP

http://intercom_address/enu/lockstate.xml.p?lock state= &answer=X Y Z

where is the switch number (1–4) and specifies the type of action: 0 – switch off, 1X Y – switch on, and 2 – state change.

The response to the HTTP request contains an XML message including the current states of all switches:

If the parameter is included in the HTTP request, the response in not in theanswer XML format, but only contains text .Z

Note

The HTTP switch control function is available with the Gold or Enhanced

Integration licence only .

Note

The switch time profiles are available with the Gold or Enhanced Integration licence only.

382N TELEKOMUNIKACE a.s., www.2n.cz

5.3.2 Speaker

All the models are equipped with a speaker or power amplifier output2N Helios IP

to which an external loudspeaker can be connected. Set the phone call and state signalling volume control in this configuration section. The speaker volume settings are closely associated with the microphone sensitivity parameters as explained below.

Set the intercom speaker volume and microphone sensitivity values in the Master

, and parameters. The valuesvolume Phone call volume Microphone sensitivity

can be different for different intercom models as shown in the table below:

Model Master volume

Phone call

volume

Microphone

sensitivity

Vario

−6 db .. +6 dB (150 mW)

−6 dB .. +18 dB −6 dB .. +6 dB

Force/Safety 1W

−20 dB .. +16 dB (1 W)

−6 dB .. +18 dB −6 dB .. +12 dB

Force/Safety 10W

−20 dB .. +20 dB (10 W)

−6 dB .. +18 dB −6 dB .. +12 dB

Uni

−20 dB .. +16 dB (1 W)

−6 dB .. +18 dB −6 dB .. +12 dB

Verso −12 dB .. 12 dB (2 W) 6 dB .. +18 dB− 6 dB .. +12 dB−

The parameter controls the general loudness of the device, i.e. callMaster volume and signal volumes, for example. Set the values with respect to the noise level of the surroundings. People tend to speak more loudly in noise environments than on quiet places and so remember that the noisier the surrounding environment, the lower the microphone sensitivity.

The parameter controls the reproduced phone call signal loudness.Phone call volume Adjust the value if the current master volume is still insufficient for the given environment. Values higher than +6dB may lead to some signal distortion without substantially affecting the intelligibility of speech.

The parameter controls the integrated microphone signalMicrophone sensitivity loudness and affects the audibility of the intercom user. The microphone sensitivity value is relative against the automatic microphone sensitivity setting in the Master volume parameter.

392N TELEKOMUNIKACE a.s., www.2n.cz

List of Parameters

Master volume – set the master volume for the entire system. This setting affects the volume of phone calls and all signalling tones.

Adaptive volume – enable the adaptive volume mode in which the speaker volume is adjusted automatically depending on the noise level of the intercom installation site. Minimum volume – set the minimum volume in the adaptive mode to avoid dropping below the acceptable limit. Maximum volume – set the maximum volume in the adaptive mode to avoid exceeding of the acceptable limit.

Tip

If the Speaker volume and Microphone sensitivity values exceed + 12 dB if put together, the sound quality of the intercom-to-phone signal may deteriorate in some cases due to acoustic feedback between the microphone and the speaker depending on the intercom installation site conditions (mounting method, device placement, environment qualities, surrounding noise, etc.). If you hear interference in your handset during intercom communication, set the value to LowAEC Artefacts Reduction or High as necessary.

Note

This setting is available in the adaptive mode supporting models only.

402N TELEKOMUNIKACE a.s., www.2n.cz

Audio AGC enabled – enable the automatic gain control of the line signal. Audio volume – set the phone call volume. The volume values are relative

against the set master volume.

Ringtone volume – set the incoming call signal loudness. Call-progress tone volume – set the dial, ring and busy tone volume. In case

the call-progress tones are automatically generated by the PBX, this setting will not be applied.

Key beep volume – set the key beep volume. The volume values are relative against the set master volume. Warning tone volume – set the volume of warning and signalling tones described in the section. The volumeSignalling of Operational Statuses values are relative against the set master volume. Switch activation tone volume – set the volume of the switch activation tone. The volume values are relative against the set master volume.

412N TELEKOMUNIKACE a.s., www.2n.cz

5.3.3 Microphone

Set the microphone and line audio input volume parameters in this intercom configuration section. The microphone volume settings are closely associated with the speaker sensitivity parameters and intercom installation site conditions, which affect the general audio reproduction and recording quality. If you notice a deteriorated audio quality, please read the subsection carefully too to set the intercom audioSpeaker parameters on your installation site properly.

List of Parameters

Microphone sensitivity – set the microphone sensitivity. Microphone AGC enabled – set the automatic gain control (AGC) mode for

the microphone.

AEC artefacts reduction – enable cancelling of interfering noise (i.e. artefacts caused by cancellation of the local acoustic feedback on the intercom installation site); refer to the Specification of Audio Parameter Function parameter.

422N TELEKOMUNIKACE a.s., www.2n.cz

Default audio input – set the default audio input (microphone, line input or

audio module input) for phone calls and audio streaming. Line input gain – set the line input gain independently of the microphone gain setting.

Note

This setting is available in the line input supporting models only.

432N TELEKOMUNIKACE a.s., www.2n.cz

5.3.4 Camera

This menu is only available in the models that are equipped with an2N Helios IP

internal camera or can be connected to an external camera. The camera signal can be streamed directly into the call via a videophone, sent by E-mail, streamed via ONVIF/RTSP to another device (a video surveillance device, e.g.), or simply HTTP downloaded from the intercom in the JPEG format.

The following video signal sources can be used:

internal integrated camera or external analogue camera (2N Helios IP Video

only)Kit

standard external IP camera supporting MJPEG/RTSP stream with VGA (640 x

480) resolution

The menu helps you set such camera parameters as brightness, colourCamera saturation and external IP camera login data if necessary. Refer to the Services

and menus for the video/ Phone, Services Streaming / Services E-Mail /

call/streaming parameters.

List of Parameters

Default video source – set the default video signal source. Choose an Internal camera (or an analogue camera connected to the intercom) or an External IP camera.

PTZ control enabled – enable the PTZ (Pan-Tilt-Zoom) function to control the camera display area during the call via DTMF (for 2N® Helios IP Verso only) from your IP phone numeric keypad. Click the * key to enable/disable the PTZ mode. The meanings

442N TELEKOMUNIKACE a.s., www.2n.cz

of the IP phone keys in the PTZ mode are as follows:

IP phone key PTZ mode function * Enable/disable PTZ 1 Zoom in 3 Zoom out 2 Move cropped display up 4 Move cropped display to the left 6 Move cropped display to the right 8 Move cropped display down 5 Return to initial state

Brightness level – set the camera image brightness level. Colour saturation – set the camera image colour saturation. Flickering reduction – set reduction of image flickering caused by artificial light

sources (fluorescent lamps, e.g.). Select your network frequency or keep the

setting.Auto Automatic framerate decreasing – enable automatic frame rate decreasing under worsened illumination conditions to improve image quality by lowering the frame rate.

Image trimming – the camera view angle allows you to2N Helios IP Force

scan the largest area possible. Use this parameter to enable automatic camera image trimming to eliminate the (sometimes annoying) view of the intercom frame. Disable this function to get the maximum possible view angle. The

parameter is available in the models only.2N Helios IP Force

Day/Night mode - set the camera day/night mode. The options are automatic

(controlled by the ambient light level), or permanently day or night mode. Current mode - display the currently selected camera mode (day/night). in the day mode, the camera uses an IR suppressing filter and infrared illumination is disabled. In the night mode, the IR suppressing filter is disabled and infrared illumination is on. IR LED brightness level - set the infrared LED brightness level in the range of 0-100% in several steps. Infrared illumination is automatically activated if the intercom detects lack of ambient light and the camera image is used. The IR LED brightness level settings are only available in the model. 2N® Helios IP Verso Current IR LED brightness level - display the current IR LED brightness level percentage. The level can be decreased below the set value so thatautomatically the maximum power consumption cannot be exceeded (typically, when multiple

452N TELEKOMUNIKACE a.s., www.2n.cz

extenders are connected and PoE supply is used).

Video input – choose one of the analogue camera inputs. You can change the input by automation via the Action.SetCameraInput during operation. Video standard – set the video standard for the camera connected. Modify the value only if the automatic video standard detection does not work well (Auto value).

External camera enabled – enable RTSP stream download from the external IP camera. Complete the valid RTSP stream address or the username and password to make the function work properly. RTSP stream address – enter the IP camera RTSP stream address: rtsp://camera_ip_address/parameters. The parameters are specific for the

selected IP camera model. If you choose another intercom for2N Helios IP

the external camera, enter http://ip_address/mjpeg_stream Username – enter the username for the external IP camera authentication. The parameter is obligatory only if the external IP camera requires authentication. Password – enter the external IP camera authentication password. The parameter is obligatory only if the external IP camera requires authentication.

Note

This setting is only available in the models equipped with an external analogue camera input.

462N TELEKOMUNIKACE a.s., www.2n.cz

5.3.5 Keyboard

This configuration section helps you set the numeric keypad and quick dial button functions. allows you to:2N Helios IP

use the numeric keypad for dialling common phone numbers use the numeric keypad for dialling a Phone Book position use the numeric keypad for entering the access code for door unlocking, e.g. set the # function set the quick dial button functions during a call set the timeout for entering codes and phone numbers

set the function of the buttons and keys of the connected 2N Helios IP

unitsAudio/Video Kit

List of Parameters

Basic Settings

Button function during call – set the quick dial button function during a call. You can only set the button that initiated the call. The following options are available:

Note

The 2N® models that are not equipped with a numeric keypad,Helios IP do not provide all setting options mentioned herein.

472N TELEKOMUNIKACE a.s., www.2n.cz

None – button pressing does not affect the call setup or active call. Hang up – button pressing terminates the call setup or active call. Dial the following – button pressing initiates dialling of the following user

number in the Phone Book. This accelerates the dialling process in case the user is inaccessible on some of its phone numbers. Flash – button pressing sends a special DTMF character (FLASH) into the current call, to which the connected PBX can response with the selected

action. Restore network settings by buttons – enable restoration of the default network settings by pressing a sequence of the quick dial buttons after the intercom restart as described in the subsection in theDevice Configuration Installation Manual of the respective model.

Enable calling to position number – enable calling to a Phone Book user by dialling the user position number (2 to 4 digits) and pressing * for confirmation. Hang up by # button – enable termination of the active call by the # key. If the call was initiated by a quick dial button, the same button has to be repressed; refer to the parameter.Button function during call Timeout for entering numbers – set the maximum interdigit timeout for code or phone number dialling via the intercom numeric keypad. When the timeout elapses, the dialling is automatically confirmed as if the * key was pressed.

Telephone mode enabled – enable the option to set up calls directly to the phone numbers dialled via the intercom numeric keypad. Enter the

key sequence to set up the call.* telephone_number * Maximum number of dialled digits – set the maximum count of digits for a phone number in the Telephone mode. When this limit is reached, the number is dialled automatically without pressing *.

482N TELEKOMUNIKACE a.s., www.2n.cz

Backlight level – set the keypad and button backlight level.

Keyboard Mapping

The and models are equipped2N Helios IP Audio Kit

2N Helios IP Video Kit

with eight terminals for up to 16 external buttons or a keypad. The functions can be set for each button separately.

The buttons and their settings are arranged in a matrix of 4 columns x 4 rows; see the figure below.

The figure below shows the default button settings.

You can assign one function to each matrix position: numeric keypad keys 0 through 9, *, # or one of the quick dial buttons 1–16.

492N TELEKOMUNIKACE a.s., www.2n.cz

5.3.6 Display

Some models are equipped with a colour display. Configure the2N Helios IP Vario

display exclusively via the . In this menu, you can only switch2N Helios IP Manager

the display on/off and set a few parameters.

List of Parameters

Display enabled – enable/disable the display function.

Ad screen activation timeout – set the maximum idle time (i.e. time during

which the user does not control the device using the buttons or numeric keypad) after which the advertisement displaying mode is switched on automatically. Quick dial screen activation timeout – set the maximum idle time (i.e. time during which the user does not control the device using the buttons or numeric keypad) after which the Phone Book is switched into the nametag displaying mode. Phone Book search mode – set the Phone Book searching mode. You can search users either according to the first username characters (Prefix only) or an arbitrary incidence of the selected characters in the username (Arbitrary

502N TELEKOMUNIKACE a.s., www.2n.cz

incidence).

512N TELEKOMUNIKACE a.s., www.2n.cz

5.3.7 Card Reader

This menu is available in the and models2N Helios IP Vario

2N Helios IP Force

only. Configure the card reader in the menu.2N Helios IP Verso

Extenders

The card reader helps you control access to your building effectively using contactless RFID cards. The supported card types depend on the card reader model used.

The and card readers are equipped with2N Helios IP Vario

2N Helios IP Force

an input/output Wiegand interface. The interface direction is configurable. In the input mode, the interface can be used for connection of external card readers, fingerprint readers, biometric data readers and so on. In the output mode, the interface helps connect the intercom to the security exchange, e.g. and send IDs of the cards tapped on the internal reader to this exchange.

The (91371…U) and all models are2N Helios IP Vario

2N Helios IP Force

equipped with a red LED indicator. You can control the LED state via the digital inputs on the card reader. Typically, this function helps signal the secured/unsecured state via a wire from the security exchange to the intercom connected to one of the card reader inputs.

List of Parameters

522N TELEKOMUNIKACE a.s., www.2n.cz

Card reader enabled – enable the card reader function. If disabled, the card

reader ignores all applied cards. If the card is disabled and the Wiegand interface is OUT, all codes of the used cards are resent to the Wiegand interface. Associated switch – select a switch to be activated whenever a valid card is applied.

Accepted HID cards – set the type of HID Prox cards to be accepted by the card reader. The card reader supports just one card type at an instant. This setting is not applied if you do not use the HID Prox cards.

Interface mode – enable the Wiegand function and set Wiegand IN/OUT. The IDs of the cards tapped on the internal card reader are always resent to Wiegand OUT. Message format – set the sent/received message format: 26-bit, 32-bit, 37-bit or RAW. Change facility code – set the mode in which the first 8 bits of the 24 card ID resent to the Wiegand interface are replaced with the value included in the

. The parameter is applied only if the Wiegand is OUT.Facility code

Facility code – enter the facility code for card ID resending to Wiegand.

Red LED control – enable the red LED control according to the card reader

digital input states. The values defines the condition under which the red LED shall be on.

532N TELEKOMUNIKACE a.s., www.2n.cz

5.3.8 Extenders

The intercoms can be enhanced with extending modules2N Helios IP Verso

connected to the intercom basic unit. The following modules are available:

five-button module keypad module Infopanel module card reader module I/O module Wiegand module

The modules are chain-like interconnected. Each of the modules has its number depending on the chain position (the first module has number 1). The basic unit is a special type of module and has number 0.

You can configure each module separately. The parameters are specific for the given module type.

Brightness

This tab helps you control the backlight level of nametags, buttons and brightness of signalling LEDs. You can set backlight brightness for the day and night. The intercom automatically chooses the appropriate backlight level from a predefined range of values according to the ambient light intensity.

If the Brightness during day and Brightness during night are set to one and the same value, the ambient light level is ignored.

Note

The modules can also be configured via the text line with a list of parameters (parameter_name=parameter_value) separated with semicolons. At present, just a few of these parameters are available. The other parameters are not public as they are rather experimental and can be modified in the future.

542N TELEKOMUNIKACE a.s., www.2n.cz

Brightness during day - set the LED brightness percentage value for the day

mode. Brightness during night - set the LED brightness percentage value for the night mode. Current brightness - display the current LED brightness value automatically selected according to the ambient daylight level.

Poznámka

The brightness parameters affect the function, power consumption and general appearance of your device. A high nametag and button backlight value may, if the ambient light level is low, dazzle the persons standing in front of the intercom and, in general, increase the power consumption of the device. A low LED brightness value, on the other hand, may, if the intercom is placed in direct sun, result in a lower LED on/off contrast and potential LED state identification problems.

552N TELEKOMUNIKACE a.s., www.2n.cz

Basic Unit Module Configuration

Output 1 maximum power - set the maximum load to be connected to the power output available on the basic unit. When he the output is active, t consumption of the other modules (backlight level, etc.) can be adjusted automatically in order that the maximum allowed consumption of the intercom cannot be exceeded.

Button Module Configuration

Button function – assign Phone Book positions to the buttons.

562N TELEKOMUNIKACE a.s., www.2n.cz

Keypad Module Configuration

No parameters are available to the public at present.

Infopanel Module Configuration

No parameters are available to the public at present.

572N TELEKOMUNIKACE a.s., www.2n.cz

Card Reader Module Configuration

Associated switch – set the number of the switch to be activated by tapping of a valid RFID card. Forward to Wiegand output - set a group of Wiegand outputs to which all the received RFID card IDs will be resent.

I/O Module Configuration

Module name – set the module name for input/output specification in the SetOutput, GetInput and InputChanged objects in . 2N Helios IP Automation

582N TELEKOMUNIKACE a.s., www.2n.cz

Wiegand Module Configuration

The Wiegand module is equipped with the input and output , whichWiegand interfaces are mutually independent, have separate settings and can receive and send codes at the same time. The Wiegand input helps you connect such equipment as RFID card readers, biometric readers and so on. With the Wiegand output, you can connect the intercom to the security system in your building, for example (to send IDs of the RFID cards tapped on the RFID reader or codes received on any Wiegand input). The Wiegand module is also equipped with one logical input and one logical output, which

can be controlled via 2N Helios IP Automation®.

Module name - set the module name for input/output specification in the SetOutput, GetInput and InputChanged objects in the 2N Helios

settings. IP Automation

Associated switch - set the number of the switch to be activated whenever a

valid code is received. Received code format - set the format for the codes to be received (Wiegand 26, 32, 37 and RAW). Forward to Wiegand output - set the group of Wiegand outputs to which all the received codes will be resent. Transmitted code format - set the format for the codes to be transmitted (Wiegand 26, 32, 37 and RAW). Output Wiegand group - assign the output Wiegand group to which the codes from the connected card readers or Wiegand inputs can be resent.

592N TELEKOMUNIKACE a.s., www.2n.cz

5.4 Services

Here is what you can find in this section:

5.4.1 Phone

5.4.2 Streaming

5.4.3 ONVIF

5.4.4 E-Mail

5.4.5 Automation

5.4.6 User Sounds

5.4.7 Web Server

5.4.8 Audio Test

602N TELEKOMUNIKACE a.s., www.2n.cz

5.4.1 Phone

The Phone service is one of the basic functions of the intercom: helps you establish connections with other IP network terminal equipment. The intercoms2N Helios

support the extended SIP and are compatible with and certified by the leading SIP PBX and terminal equipment manufacturers (CISCO, Avaya, Broadsoft, etc.).

The intercom supports up to five parallel calls: 1 outgoing and up to 4 incoming calls. Just one of the calls can be – the audio stream is interconnected with theactive microphone and speaker and video stream with the camera. The other calls are always

– the microphone and speaker are muted, the intercom receives the DTMFinactive characters for the opponent to control the intercom (activate/deactivate profiles, users, etc.).

Typically, the intercoms are used for outgoing calls and incoming calls are inactive – the microphone and speaker are muted. However, you can configure your intercom to make incoming calls active and ringing; refer to the tab. Press the * and # keysCalls on the numeric keypad to answer and terminate an incoming call.

The intercoms use the , and protocols (with a licence2N Helios IP

G.711 L16 G.729

key) to encrypt or compress audio streams and the or codecs toH.263 H.264 compress video streams. Choose your preferential codecs in the or tab.Audio Video

612N TELEKOMUNIKACE a.s., www.2n.cz

Explanation of IP Telephony Terms

SIP – is a phone call signalling transmission(Session Initiation Protocol) protocol used in IP telephony. It is primarily used for setting up, terminating and forwarding calls between two SIP devices (the intercom and another IP phone in this case). SIP devices can establish connections directly with each other (Direct SIP Call) or, typically, via one or more servers: SIP Proxy and SIP Registrar. SIP Proxy – is an IP network server responsible for call routing (call transfer to another entity closer to the destination). There can be one or more SIP Proxy units between the users. SIP Registrar – is an IP network server responsible for user registration in a certain network section. As a rule, SIP device registration is necessary for a user to be accessible to the others on a certain phone number. SIP Registrar and SIP Proxy are often installed on one and the same server. RTP – is a protocol defining the standard(Real-Time Transport Protocol)

packet format for audio and video transmission in IP networks. 2N Helios IP

uses the RTP for audio and video stream transmission during a call. The stream parameters (port numbers, protocols and codecs) are defined and negotiated via the SDP (Session Description Protocol).

The intercoms support three ways of SIP signalling:2N Helios IP

via the ( ), which is the most frequently usedUser Datagram Protocol UDP unsecured signalling method via the , which is less frequent, yetTransmission Control Protocol ( TCP) recommended unsecured signalling method via the protocol, where SIP messages areTransaction Layer Security (TLS) secured against third party monitoring and modification

List of Parameters

The Phone settings are arranged in five tabs:2N Helios IP

SIP 1 and SIP 2 – complete SIP terminal settings Calls – incoming and outgoing call settings Audio – audio codec, DTMF transmission and other audio stream transmission

settings Video – video codec, video resolution and other video stream transmission settings

622N TELEKOMUNIKACE a.s., www.2n.cz

SIP 1 and SIP 2

The 2N® Helios IP intercoms allow two independent SIP accounts (SIP 1 and SIP 2 tabs)

to be configured. Thus, the intercom can be registered under two phone numbers, with

two different SIP exchanges and so on. Both the SIP accounts process incoming calls

equivalently. Outgoing calls are primarily processed by account 1, or, if account 1 is not

registered (due to SIP exchange error, e.g.), by account 2. Select the account number

for the phone numbers included in the phone directory to specify the account to be

used for outgoing calls (example: 2568/1 - calls to number 2568 go via account 1, sip:

calls to s1234@192.168.1.1. ip uri via account 2).

Display name – set the name to be displayed as CLIP on the called party's phone. Phone number (ID) – set the intercom phone number (or another unique ID including characters and digits). Together with the domain, this number represents a unique intercom identification in calls and registration. Domain – set the domain name of the service with which the intercom is registered. Typically, it is identical with the SIP Proxy or Registrar address.

Use authentication ID – enable the use of an alternative ID for intercom authentication. If disabled, the phone number defined above is used for authentication.

Authentication ID – enter the alternative ID for authentication. Password – enter the password for authentication. The parameter is applied on

if your PBX requires authentication.

632N TELEKOMUNIKACE a.s., www.2n.cz

Proxy address – set the SIP Proxy IP address or domain name. Proxy port – set the SIP Proxy port (typically 5060).

Registration enabled – enable intercom registration with the set SIP Registrar. Registrar address – set the SIP Registrar IP address or domain name. Registrar port – set the SIP Registrar port (typically 5060). Registration expires – define the registration expiry, which affects the network

and SIP Registrar load by periodically sent registration requirements. The SIP Registrar can modify the expiry limit without letting you know.

SIP transport protocol – set the SIP communication protocol: UDP (default), TCP or TLS.

642N TELEKOMUNIKACE a.s., www.2n.cz

Trusted certificate – specify one of the three sets of certificates issued by

certification authorities to verify the SIP server public certificate validity, refer to the Certificates subsection. If none is included, the SIP server public certificate is not verified. User certificate – specify the user certificate and private key to verify the intercom authorisation to communicate with the SIP server. There are three sets of user certificates and private keys, refer to the Certificates subsection. Local SIP port – set the local port to be used for SIP signalling. The parameter is not applied until the intercom is restarted. The default value is 5060. PRACK enabled - enable the PRACK method for reliable confirmation of SIP messages with codes 101 - 199. Send KeepAlive packets – define whether the intercom shall, during a call, send periodical SIP OPTIONS requests to inquire about the state of the called station (to detect the station failure, e.g.). IP address filter enabled – enable the blocking of SIP packet receiving from addresses other than SIP Proxy and SIP Registrar. The primary purpose of the function is to enhance communication security and eliminate unauthorised phone calls. QoS DSCP value – set the SIP packet priority in the network. The set value is sent in the TOS (Type of Service) field in the IP packet header. Starting RTP port – set the starting local RTP port in the range of the length of 60 ports to be used for audio and video transmissions. The default value is 5000 (i.e. the used range is 5060–5059). The parameter is only set for account 1 but applies to both the SIP accounts. RTP timeout – set the audio stream RTP packet receiving timeout during a call. If this limit is exceeded (RTP packets are not delivered), the call is terminated by the intercom. Set the parameter to 0 to disable this function. The parameter is only set for account 1 but applies to both the SIP accounts.

Calls

Automatic answer – enable automatic answering of incoming calls. If this function is disabled, the intercom signals incoming calls by ringing and the user can answer them by pushing the * button on the numeric keypad. Call activation – select automatic or manual microphone, speaker or camera activation during an incoming call. The parameter is applied only if the

is enabled. If you select manual activation, enter theAutomatic Answer activation code, see below. Activation code – enter the call activation code via the IP phone numeric keypad to activate the microphone, speaker and camera if available. The parameter is applied only if the manual call activation is enabled.

652N TELEKOMUNIKACE a.s., www.2n.cz

Ring time limit – set the outgoing call setup and ringing time limit after which

the calls shall be automatically terminated. If the calls are routed to the GSM network via GSM gateways, your are advised to set a value higher than 20 s. Call time limit – set the call duration limit after which the call is automatically terminated. The intercom signals termination with a beep 10 s before the call end. Enter any DTMF character into the call (# on your IP phone, e.g.) to extend the call time. The limit is valid for both outgoing and incoming calls. Dial cycles limit – set the maximum count of user deputy dial cycles if the user dialled by the Phone Book position number is inaccessible. The function helps you avoid deadlock if the is set to the same value in the Phone Book.User Deputy

Audio

Codec 1–4 – set the order of audio codecs for call setup: G.711 (PCMA or PCMU), L16 or G.729. The order defines the codec priority, i.e. the first codec has the highest priority. Codec G.729 is available in selected intercoms only with a valid licence G.729.

The tab below helps you define how DTMF characters shall be sent from the intercom. Check the DTMF receiving options and settings of the opponent to make the function work properly.

662N TELEKOMUNIKACE a.s., www.2n.cz

Sending mode – define whether it will be possible to send DTMF during a call by

pressing 0 through 9, * and # on the intercom numeric keypad. Set the sending mode for incoming/outgoing/all calls.

In-Band (Audio) – enable classic DTMF dual tone sending in the audio band. RTP (RFC-2833) – enable DTMF sending via the RTP according to RFC-2833. SIP INFO (RFC-2976) – enable DTMF sending via SIP INFO messages

according to RFC-2976.

The tab below helps you define how DTMF characters shall be received from the intercom. Check the DTMF receiving options and settings of the opponent to make the function work properly.

In-Band (Audio) – enable classic DTMF dual tone receiving in the audio band. RTP (RFC-2833) – enable DTMF receiving via the RTP according to RFC-2833. SIP INFO (RFC-2976) – enable DTMF receiving via SIP INFO messages

according to RFC-2976.

QoS DSCP value – set the audio RTP packet priority in the network. The set value is sent in the TOS (Type of Service) field in the IP packet header. Jitter compensation – set the buffer capacity for jitter compensation in audio packet transmissions. A higher capacity improves the transmission resistance at the cost of a greater sound delay.

672N TELEKOMUNIKACE a.s., www.2n.cz

Video

Codec 1–4 – set the order of video codecs for call setup: H.264, H.263+ or H.263. The order defines the codec priority, i.e. the first codec has the highest priority.

Video resolution – set the video resolution for phone calls. Video framerate – set the video frame rate for phone calls. Video bitrate – set the video stream bit rate for phone calls.

QoS DSCP value – set the video RTP packet priority in the network. The set

682N TELEKOMUNIKACE a.s., www.2n.cz

value is sent in the TOS (Type of Service) field in the IP packet header.

Maximum packet size – set the size limit for the video RTP packets to be sent.

H.264 payload type (1) – set the payload type for video codec H.264

(packetisation mode 1). Set a value from the range of 96 through 127, or 0 to disable this codec type. H.264 payload type (2) – set the payload type for video codec H.264 (packetisation mode 2). Set a value from the range of 96 through 127, or 0 to disable this codec type. H.263+ payload type – set the payload type for video codec H.263+ (packetisation mode 3). Set a value from the range of 96 through 127. Polycom compatibility mode – set SDP compatibility with some earlier Polycom and Cisco phone models. If this mode in on, the intercom does not send the flag in the SDP message in the video codec offer.sendonly

692N TELEKOMUNIKACE a.s., www.2n.cz

5.4.2 Streaming

The intercoms provide several audio/video streaming methods; refer to 2N Helios IP

the table below:

Transmission method

Description

JPEG/HTTP Static JPEG image transmission. Refer to the JPEG tab below.

MJPEG/HTTP

A series of consecutive JPEG images, the Server Push multipart/x-mixed-replace method. Refer to the JPEG tab below.

RTSP + RTP/UDP

RTSP with separate RTP/UDP audio and video streams. Supported both for audio (G.711) and video (H.264, H.263, MPEG-2 and MJPEG). .Refer to the RTSP tab below

RTP/RTSP

RTP tunnelling via RTSP. audio (G.711) andSupported both for video (H.264, H.263, MPEG-2 and MJPEG). Refer to the RTSP tab

.below

RTP/RTSP/HTTP

RTSP tunnelling via HTTP. audio (G.711) andSupported both for video (H.264, H.263, MPEG-2 and MJPEG). Refer to the RTSP tab

.below

RTP/UDP-Multicast

Uncontrolled RTP packet multicast. Supported for audio (G.711) only. .Refer to the Multicast tab below

702N TELEKOMUNIKACE a.s., www.2n.cz

Explanation of Terms

RTP (Real-Time Transport Protocol) – is a protocol defining the standard packet format for audio/video transmission via IP networks. employs 2N Helios IP

this protocol for audio/video streaming. The RTP transport protocol is either UDP or also RTSP and HTTP. RTSP – is a network protocol for streaming(Real-Time Streaming Protocol) server control (controls setting up, launching and stopping of audio/video streams). HTTP – helps transmit practically any contents(Hypertext Transfer Protocol)

and is used primarily by internet browsers for web server communication. 2N

uses the HTTP to transmit static JPEG images or MJPEG streams viaHelios IP the HTTP Server Push. IP Multicast – is a way of parallel sending of IP packets from one source to

multiple stations via IP networks. uses IP multicast for sending2N Helios IP

and receiving audio streams. ONVIF (Open Network Video Interface Forum) – is a set of video camera search, configuration and administration specifications for the IP network. The

intercoms are ONVIF compatible and fully implement the ONVIF2N Helios IP

Profile S.

JPEG – is a standard method of lossy compression of images. MJPEG – is a video stream encoding format in which each image is compressed

separately by JPEG. MJPEG encoding produces high-quality video at a significantly higher bit rate compared to the methods mentioned below. H.263 – is a video stream compression standard used in telecommunications. Unlike MJPEG, H.263 uses differences between consecutive images and provides a significantly higher level of compression to the detriment of the video stream quality. H.263+ – is like H.263, but supports a different bit stream packetisation method. MPEG-4 part 2 – is a video stream compression standard used mostly in areas other than telecommunications, but often supported by IP camera and video

surveillance systems. In , the compression level and image2N Helios IP

quality are comparable with the H.263 standard. H.264 – is a video stream compression standard. Compared to H.263 and MPEG-4, H.264 provides an approximately identical level of video stream quality but a half bit rate. This type of compression is sometimes called MPEG-4 part 10. G.711 – is one of the most common audio transmission standards in telecommunications. It uses the sampling frequency of 8 kHz and data are compressed using logarithmic compression.

List of Parameters

RTSP

The intercoms integrate an RTSP server, which can be configured in2N Helios IP

this tab. The RTSP server allows for audio/video streaming. You can choose the data transmission method, video compression method/parameters and other parameters associated with transmission security and quality. Enter the following RTSP Uri for connection to the intercom RTSP server:

rtsp://intercom_ip_address/

712N TELEKOMUNIKACE a.s., www.2n.cz

a. b.

Set the video stream (video codec type, image resolution, frame rate and bit rate) parameters in the section.Video

Or, use the following RTSP Uri and choose a codec type other than the currently set one:

rtsp://ip_intercom_address/h264_stream rtsp://ip_intercom_address/mpeg_stream rtsp://ip_intercom_address/mjpeg_stream

RTSP server enabled – enable the RTSP server function in the intercom.

Audio stream enabled – enable offering of audio stream while establishing

connection with the RTSP server. Video stream enabled – enable offering of video stream while establishing connection with the RTSP server.

Video codec – set the default video codec for RTSP streaming.

722N TELEKOMUNIKACE a.s., www.2n.cz

Video resolution – set the default image resolution for RTSP streaming. Video framerate – set the default video frame rate for RTSP streaming. Video bitrate – set the default video bit rate for RTSP streaming. Video quality - set the video compression level (for MJPEG only) ranging

between 10 (low quality, lowest bitrate) and 99 (top quality, highest bitrate).

IP address 1–4 – set up to 4 authorised IP addresses from which you can log in to the RTSP server. If none of the four fields is completed, any IP address can be used for login.

QoS DSCP value – set the audio/video RTP packet priority in the network. The set value is sent in the TOS (Type of Service) field in the IP packet header. UDP unicast enabled – enable audio/video stream sending via the RTP/UDP. If this mode is off, the audio/video stream data are sent via the RTP/RTSP only. Maximum video packet size – set the maximum size of the video packets to be sent via the RTP/UDP.

JPEG

Here configure the simplest way of video streaming: JPEG/HTTP and MJPEG/HTTP. Send the following GET address query to download images from the intercom:

http://intercom_ip_address/enu/camera x .jpgW H

732N TELEKOMUNIKACE a.s., www.2n.cz

or (for MJPEG, HTTP Server Push):

http://intercom_ip_address/enu/camera x .jpg?fps=W H N

where and specify image resolution (supported resolutions: 160x120, 320x240,W H 640x480, 176x144, 322x272, 352x288, 1280x960 – for 1MPix camera equipped models only) and gives the count of snapshots per second (1 through 10).N

Snapshot download enabled – enable download of JPEG snapshots from any IP address without authentication. JPEG compression level – set the JPEG compression level (1–99). The recommended value is 85. The parameter affects the image size and quality.

Some IP phones (SNOM 820/570) do not support video calls but are able to download and display JGEG snapshots from the predefined IP address during a call. The 2N

intercoms do support this function: set the parameters in this tab.Helios IP

JPEG video activated by call – enable camera snapshot downloading by Snom

820/870 phones during a call. JPEG video frame rate – set the frame rate or time periods for camera snapshot downloading by Snom 820/570 phones.

Multicast

The intercoms allow you to stream audio signals (from the microphone2N Helios IP

or another intercom audio input) via RTP packets sent to the multicast address and receive audio streams in the same format and play them via the integrated speaker or another intercom audio output. The audio stream is encoded by G.711 u-law.

Note

The HTTP Server Push method with the multipart/x-mixed-replace contents is not supported by all internet browsers. Test the function in the Firefox browser, for example.

742N TELEKOMUNIKACE a.s., www.2n.cz

Multicast receiver enabled – enable receiving of RTP packets on the selected

multicast address and port. The audio stream received is played during an active call too and the sounds from the two sources get mixed. Receive address – set the multicast IP address to receive multicast RTP packets.

Receive port – set the local port to receive multicast RTP packets. Volume – set the received audio stream playing volume.

Multicast sender enabled – enable RTP packet sending to the selected

multicast address and port. Send to address – set the destination multicast IP address for the audio stream. Send to port – set the destination port for the audio stream.

Informacast

The intercoms support the audio streaming Informacast protocol, which2N Helios IP

helps you set up an audio stream (unicast/multicast RTP/UDP encoded with G.711 U-law) between the intercom and an Informacast server or any other Informacast client.

When you enable this service, the Informacast servers are found automatically in the LAN via the SLP and the intercom gets registered with them automatically. The Informacast server with which the intercom is registered can send the audio stream setting up commands to the intercom.

Broadcast - the intercom receives audio from the Informacast server and plays it via an integrated speaker. Capture - the intercom records audio via an internal microphone and sends it to the Informacast server.

Listen - the intercom receives audio from another Informacast client.

752N TELEKOMUNIKACE a.s., www.2n.cz

The intercom supports registration with up to 4 Informacast servers at the same time and setup of up to 6 parallel audio streams.

Informacast service enabled - enable the Informacast service on your intercom side.

Broadcast enabled - enable the Broadcast command to set up an audio stream sent from the Informacast server to the intercom.

Capture enabled - enable the Capture command to set up an audio stream sent from the intercom to the Informacast server.

Listen enabled - enable the Listen command to set up an audio stream sent from another Informacast client to the intercom.

Reboot enabled - enable the Reboot command to allow the Informacast server to restart the intercom.

762N TELEKOMUNIKACE a.s., www.2n.cz

5.4.3 ONVIF

List of Parameters

The intercoms are ONVIF compatible and fully implement the ONVIF2N Helios IP

Profile S.

Discovery mode – enable the WS-Discovery function, which allows the other ONVIF clients to search a compatible device in the LAN. Set the parameter to

to use your intercom as an ONVIF compatible device.Discoverable

User name - set the user name for access to ONVIF. Password - set the password for access to ONVIF.

a. b.

Note

Check the following RTSP and JPEG functions for enable to make the ONVIF function work properly (to gain full compatibility with the third party equipment):

on the RTSP tabRTSP Server enabled

RTSP tabVideo stream enabled on the

o RTSP tabUDP unicast enabled n the

o JPEG tabSnapshot download enabled n the

772N TELEKOMUNIKACE a.s., www.2n.cz

Note

Preset authorisation for ONVIF

Username: admin Password: 2n

782N TELEKOMUNIKACE a.s., www.2n.cz

5.4.4 E-Mail

To inform the intercom users on all missed and/or successfully completed calls, configure to send an E-mail after every call to the called user. You can2N Helios IP

compile the E-mail subject and message text of your own. If your intercom is equipped with a camera, you can automatically attach one or more snapshots taken during the call or ringing.

The intercom sends E-mails to all the users whose valid E-mail addresses are included in the Phone Book. If the parameter in the Phone Book is empty, E-mails areE-Mail sent to the default E-mail address.

You can also send E-mails via Automation using the action.Action.SendEmail

List of Parameters

SMTP

SMTP service enabled – enable/disable sending E-mails from the intercom.

Note

The E-mail function is available with the Gold or Enhanced Integration licence only.

792N TELEKOMUNIKACE a.s., www.2n.cz

Server address – set the SMTP server address to which E-mails shall be sent. Server port – specify the SMTP server port. Modify the value only if the SMTP

server setting is substandard. The typical SMTP port value is 25.

Username – enter a valid username for login if the SMTP server requires authentication, or leave the field empty if not.

Password – enter the SMTP server login password. User certificate – specify the user certificate and private key for the intercom –

SMTP server communication encryption. Choose one of the three sets of user certificates and private keys (refer to the Certificates subs.) or keep the Self

setting, in which the certificate automatically generated upon the firstSigned

intercom power up is used.

Deliver in – set the time limit for delivering an E-mail to an inaccessible SMTP server.

Click to send a testing E-mail to the defined address with the aim to testApply & Test the functionality of the current E-mail sending setting. Complete the E-mail destination address in the . The current E-mail sendingdialogue window displayed after the click state is continuously displayed in the dialogue window for you to detect an E-mail setting problem if any on the intercom or another network element.

802N TELEKOMUNIKACE a.s., www.2n.cz

E-Mail

Send E-Mail at – set E-mail sending upon outgoing phone calls. The E-Mail is sent when the connection is terminated. The following options are available:

Any Outgoing call - an E-mail will be sent upon every outgoing call. Missed Outgoing call - an E-mail will be sent upon every missed outgoing call. Via Automation - no E-mail messages will be sent upon outgoing calls. Automation have to be set up in order to send an E-mail.

Note

An E-mail can always be sent via Automation.

812N TELEKOMUNIKACE a.s., www.2n.cz

a. b.

Sender – enter the sender's E-mail. Default recipient – typically, the intercom sends E-mail messages to the user

addresses included in the Phone Book. If the Phone Book E-mail parameter is not completed, the messages are sent to the address included in this parameter. If a user is not included in the Phone Book or this field, no E-mail is sent.

Message subject – set the E-mail subject to be sent. Message body – edit the text to be sent. Use the HTML formatting marks in the

text. You can insert special symbols substituting the username, date and time, intercom identification or called number, which will be replaced with the actual value before sending. Refer to the table of substitute symbols below:

$User$ Called username $DateTime$ Current date and time $DialNumber$Called number $HeliosId$ Intercom identification

Attach snapshots – enable sending of an attachment including one or more camera snapshots taken during ringing or calling. Number of snapshots – set the count of snapshots to be attached to the E-mail message.

822N TELEKOMUNIKACE a.s., www.2n.cz

Snapshot resolution – set the snapshot resolution for the images to be sent.

832N TELEKOMUNIKACE a.s., www.2n.cz

5.4.5 Automation

The intercom provides highly flexible setting options to satisfy variable2N Helios IP

user needs. There are situations in which the standard configuration settings (switch or call modes, e.g.) are insufficient and so offers 2N Helios IP

2N Helios IP

, a special programmable interface for applications that require complexAutomation

interconnections with third party systems.

Refer to the Configuration Manual for the 2N Helios IP Automation

2N Helios IP

function and configuration details.Automation

Note

The Automation function is available with the Gold or Enhanced Integration licence only.

842N TELEKOMUNIKACE a.s., www.2n.cz

a. b.

c. d. e.

5.4.6 User Sounds

The intercoms provide standard signalling of operational statuses by2N Helios IP

tone sequences; refer to the Signalling of Operational Statuses subsection. If you find the standard sound signalling inconvenient, modify the sounds for the following statuses:

Ringing before answering call Call busy tone Call hang-up Invalid input Invalid Phone Book position Switch activation

You can either completely mute the above-mentioned sounds or replace them with a sound file of your own simply recorded into the intercom. The sound file must have the WAV format and use PCM encoding with 8 kHz sampling frequency and 8/16-bit sample resolution, and the file size may not exceed 128 kB. The maximum file playing time is limited to approximately 16 seconds for 8-bit and 8 seconds for 16-bit resolution.

You can also play the recorded files via Automation using the Action.PlayUserSound and, optionally, with the aid of the intercom speaker and/or directly into the phone call.

852N TELEKOMUNIKACE a.s., www.2n.cz

List of Parameters

Ringing before answering call – set the sound to be played before answering an incoming call (intercom ring tone).

Call busy tone – set the sound to be played when the called user is busy. Call hang-up signalling – set the sound to be played upon the call end. Invalid input signalling – set the sound to be played when an invalid code in

entered (switch/user/profile activation). Invalid position signalling – set the sound to be played when a quick dial button is pressed but the corresponding Phone Book position is not programmed. Switch activation signalling – set the sound to be generated when a switch is activated. Specify signalling details for each switch; refer to the Switches subsection.

You can record up to 10 user sound files into the intercom and assign names to them for convenience.

Press to record a sound file to the intercom. Select a file from your PC via a dialogue window and push . Press to remove a file. Press to replay theRecord

sound file (locally on your PC).

862N TELEKOMUNIKACE a.s., www.2n.cz

872N TELEKOMUNIKACE a.s., www.2n.cz

a. b.

c. d.

5.4.7 Web Server

You can configure your intercom using a standard browser which2N Helios IP

accesses the integrated web server. Use the secured HTTPS protocol for communication between the browser and intercom. Having accessed the intercom, enter the login name and password. The default login name and password are aadmin nd respectively. We recommend you to change the default password as soon as2n possible.

The unction is used by the following intercom functions too: Web Server f

JPEG snapshot/MJPEG video download; refer to Streaming. ONVIF protocol for video streaming, refer to Streaming. HTTP commands for switch control, refer to Switches. Event.HttpTrigger in 2N Helios IP Automation, refer to the respective manual.

The unsecured HTTP protocol can be used for these special communication cases.

List of Parameters

Device name – set the device name to be displayed in the right upper corner of the web interface, login window and other applications if available (2N Helios IP

Manager, 2N Helios IP Network Scanner, etc).® Web interface language – set the default language for administration web

server login. Use the upper toolbar buttons to change the language temporarily.

882N TELEKOMUNIKACE a.s., www.2n.cz

Password – set the intercom access password. Press to change the

password. The 8-character password must include one lower-case letter, one upper-case letter and one digit at least.

HTTP port – set the web server port for HTTP communication. The port setting will not be applied until the intercom gets restarted. HTTPS port – set the web server port for HTTPS communication. The port setting will not be applied until the intercom gets restarted. HTTPS user certificate – specify the user certificate and private key for the intercom HTTP server – user web browser communication encryption. Choose one of the three sets of user certificates and private keys (refer to the Certificates subsection) or keep the setting, in which the certificateSelfSigned automatically generated upon the first intercom power up is used. Remote access enabled – enable remote access to the intercom web server from off-LAN IP addresses.

Original language – download the original file containing all the user interface

texts in English. The file format is XML; see below.

User language – record, load and remove, if necessary, a user file containing

your own user interface text translations.

892N TELEKOMUNIKACE a.s., www.2n.cz

<?xml version="1.0" encoding="UTF-8"?> <strings language="English" languageshort="EN">  <s id="enum/error/1">Invalid value!</s> <s id="enum/bool_yesno/0">NO</s> <s id="enum/bool_yesno/1">YES</s> <s id="enum/bool_user_state/0">ACTIVE</s> <s id="enum/bool_user_state/1">INACTIVE</s> <s id="enum/bool_profile_state/0">ACTIVE</s> <s id="enum/bool_profile_state/1">INACTIVE</s> .. .. .. </strings>

While translating, modify the value of elements only. Do not modify the values.<s> id The language name specified by the attribute of the element willlanguage <strings> be available in the selections of the Web interface language parameter. The abbreviation of the language name specified by the attribute of the languageshort

element will be included in the language list in the right-hand upper corner<strings>

of the window and will be used for a quick language switching.

902N TELEKOMUNIKACE a.s., www.2n.cz

5.4.8 Audio Test

The intercoms allow you to perform periodical tests of the integrated2N Helios IP

speaker and microphone. For the test purpose, the integrated speaker generates one or more short beeps. The integrated microphone receives the generated tone and the test is successful if the tone is detected correctly. The test takes approximately 4 seconds. If the test fails (which may be due to an extreme surrounding noise level, e.g.), a new test is carried out in 10 minutes. The result of the last test can be

displayed in the intercom confirmation interface or processed by the 2N Helios IP

Automation.

List of Parameters

Audio test enabled – enable automatic execution of the audio test.

Note

The audio test is available with the Gold or Enhanced Audio licence only.

912N TELEKOMUNIKACE a.s., www.2n.cz

Test period – set the test period: daily or weekly. Test start time – set the test starting time in the HH:MM format. We

recommend you to set a time at which a low intercom traffic is expected. Test now – push the button to start the test immediately regardless of the current settings.

Test status – this parameter displays the current test status. Last test time – this parameter displays the time of the last-performed test. Last test result – this parameter displays the result of the last-performed test.

922N TELEKOMUNIKACE a.s., www.2n.cz

5.5 System

Here is what you can find in this section:

5.5.1 Network

5.5.2 Date and Time

5.5.3 Licence

5.5.4 Certificates

5.5.5 Auto Provisioning

5.5.6 Syslog

5.5.7 Maintenance

932N TELEKOMUNIKACE a.s., www.2n.cz

5.5.1 Network

As the intercom is connected to the LAN, make sure that its IP address2N Helios IP

has been set correctly or obtained from the LAN DHCP server. Configure the IP address and DHCP in the subsection.Network

If you use the RADIUS server and 802.1x-based verification of connected equipment, you can make the intercom use the EAP-MD5 or EAP-TLS authentication. Set this function in the tab.802.1x

The tab helps you launch capture of incoming and outgoing packets on theTrace intercom network interface. The file with captured packets can be downloaded for Wireshark processing, e.g. (www.wireshark.org).

List of Parameters

Network

Use DHCP server – enable automatic obtaining of the IP address from the LAN DHCP server. If the DHCP server is unavailable or inaccessible in your LAN, use the manual network settings.

Tip

To know the current IP address of your intercom, use the 2N Helios IP

, which can be freely downloaded from , or apply theScanner www.2n.cz steps described in the Installation Manual of the respective intercom: the intercom communicates its IP address to you via a voice function.

942N TELEKOMUNIKACE a.s., www.2n.cz

Static IP address – static IP address of the intercom, which is used together

with the below mentioned parameters if the parameter isUse DHCP Server disabled.

Network mask – network mask. Default gateway – address of the default gateway, which provides

communication with off-LAN equipment. Primary DNS – primary DNS server address for translation of domain names to IP addresses. Secondary DNS – secondary DNS server address, which is used in case the primary DNS is inaccessible.

External IP address – set the public IP address of the router to which your intercom is connected. If the intercom IP address is public, leave this field blank.

802.1x

Device identity – username (identity) for authentication via EAP-MD5 and EAP-TLS.

952N TELEKOMUNIKACE a.s., www.2n.cz

MD5 authentication enabled – enable authentication of network devices via

the 802.1x EAP-MD5 protocol. Do not enable this function if your LAN does not support 802.1x. If you do so, the intercom will become inaccessible.

Password – enter the access password for EAP-MD5 authentication.

TLS authentication enabled – enable authentication of network devices via the

802.1x EAP-TLS protocol. Do not enable this function if your LAN does not support 802.1x. If you do so, the intercom will become inaccessible. Trusted certificate – specify the set of trusted certificates for verification of the RADIUS server public certificate validity. Choose one of three sets of certificates; refer to the Certificates subsection. If no trusted certificate is included, the RADIUS public certificate is not verified. User certificate – specify the user certificate and private key for verification of the intercom authorisation to communicate via the 802.1x-secured network element port in the LAN. Choose one of three sets of user certificates and private keys; refer to the Certificates subsection.

Trace

In the tab, you can launch capturing of incoming and outgoing packets on theTrace intercom network interface. The captured packets are stored in a 4 MB buffer. When the buffer fills up, the oldest packets are overwritten automatically. We recommend you to lower the video stream transmission rate below 512 kbps while capturing. Press

to start, to stop and to download the packet capture file.

Poznámka

This function is available with the Gold or Enhanced Security licence only.

962N TELEKOMUNIKACE a.s., www.2n.cz

972N TELEKOMUNIKACE a.s., www.2n.cz

5.5.2 Date and Time

If you control validity of phone numbers, lock activation codes and similar by time profiles, make sure that the intercom internal date and time are set correctly.

Most models are equipped with a back-up real-time clock to withstand2N Helios IP

up to several days' long power outages. If not equipped with this function, the intercom loses the real time data upon power outage (or restart). Therefore, if the intercom is powered up after a rather long period of time (after new intercom installation, e.g.), time is set to the default value and has to be reset. You can synchronise the intercom time with your PC anytime by pressing the button.Synchronise

Synchronise the intercom internal time with any available SNTP server if your intercom is not equipped with a real-time clock.

Practically, the intercom real-time circuit accuracy is approximately ±0,005 %, which may mean a deviation of 2 minutes per month. Therefore, we recommend you to± synchronise time with the NTP server to achieve the highest accuracy and reliability. The intercom sends a query to the NTP server periodically to update its time value.

List of Parameters

Note

The intercom does not need the basiccurrent date and time values for its function. However, be sure to set these values when you apply time profiles and display time of listed events (Syslog, used cards, logs

downloaded by HTTP API, etc.).2N Helios IP

982N TELEKOMUNIKACE a.s., www.2n.cz

Synchronise – push the button to synchronise the intercom time value with your PC

time value.

Time zone – set the time zone for the installation site to define time shifts and winter/summer time transitions. Time zone rule – if the intercom is installed on a site that it not included in the

parameter, set the time zone rule manually. The rule is applied onlyTime zone

if the parameter is set to .Time zone Manual

Use NTP server – enable the NTP server use for intercom time synchronisation. NTP server address – set the IP address/domain name of the NTP server used

for your intercom time synchronisation.

992N TELEKOMUNIKACE a.s., www.2n.cz

5.5.3 Licence

Some functions are available with a valid licence key only. Refer to the2N Helios IP

subsection for the list of intercom Model Differences and Function Licensing

licensing options.

List of Parameters

Licence key – enter the valid licence key. Licence key valid – check whether the used licence key is valid.

Current licence – check current licence type: Basic, Gold or Enhanced. Enhanced security – check whether the functions activated by the Enhanced

1002N TELEKOMUNIKACE a.s., www.2n.cz

2N Helios IP Configuration Manual v2.8.1

Specifications and Main Features

Frequently Asked Questions

User Manual

1. Product Overview

2. Express Wizard for Basic Settings

3. Model Differences and Function Licensing

4. Signalling of Operational Statuses

5. Intercom Configuration

5.1 Status

5.2 Directory

5.2.1 Phone Book

5.2.2 Time Profiles

5.2.3 Access Cards

5.3 Hardware

5.3.1 Switches

5.3.2 Speaker

5.3.3 Microphone

5.3.4 Camera

5.3.5 Keyboard

5.3.6 Display

5.3.7 Card Reader

5.3.8 Extenders

5.4 Services

5.4.1 Phone

5.4.2 Streaming

5.4.3 ONVIF

5.4.4 E-Mail

5.4.5 Automation

5.4.6 User Sounds

5.4.7 Web Server

5.4.8 Audio Test

5.5 System

5.5.1 Network

5.5.2 Date and Time

5.5.3 Licence