Garland MWE3W User Manual

INSTALLATION AND

OPERATION MANUAL

GARLAND ELECTRIC

CLAMSHELL GRILL

WITH PRODUCT RECOGNITION

MODEL MWE3W

WARNING:

IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE, INJURY OR DEATH. READ THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.

PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE.

THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL,

FACTORY-TRAINED TECHNICIAN.

THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.

NOTE: This manual pertains to all grill models listed above. The reader/operator must interpret its contents to applicable needs. If you have questions about any instructional materials pertaining to Garland grills, please contact our Customer Service Department at one of the phone numbers below.

MANUFACTURED EXCLUSIVELY FOR McDonald's BY

GARLAND COMMERCIAL INDUSTRIES, LLC

185 EAST SOUTH STREET FREELAND, PENNSYLVANIA 18224 TOLL FREE: [phone] PHONE: [phone] FAX: [phone]

E-mail: [e-mail] http://www.garland-group.com

PART #4521777 (03/19/08)

GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W

INSTALLATION/OPERATION MANUAL

CONTENTS

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 SHIPPING DAMAGE CLAIM PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 CLEANING & MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 INSTALLATION .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 9

Installation Store Responsibilities: . . . .	. . . . .	. . . . .	. . . . .	. . . . .	.	. . . .9
A Start-Up DOES NOT include: . . . . . .	. . . . .	. . . . .	. . . . .	. . . . .	.	. . . .9
A start-up DOES include: . . . . . . . .	. . . . .	. . . . .	. . . . .	. . . . .	.	. . . . 9

Items included with the purchase of your new grill from Manufacturer: . . . . . . . . . . .9 Items NOT INCLUDED from the manufacturer and should be purchased from the KES: . . . .9

INSTALLATION OF RELEASE MATERIAL . . . . . . . .	. . . . .	. . . . . . .	. . . . . . . .	. . .	12
INSTALLATION OF SPLASH SHIELD . . . . . . . . . . .	. . . . .	. . . . . . . .	. . . . . . .	. . .	13
DESCRIPTION OF GRILL CONTROL . . . . . . . . . . . .	. . . . .	. . . . . . . .	. . . . . . .	. . .	14
POSSIBLE ERROR MESSAGES . . . . . . . . . . . . . . . . .	. . . . .	. . . . . . . .	. . . . . . .	. . .	14
OPERATING PROCEDURES . . . . . . . . . . . . . . . . . . .	. . . . .	. . . . . . . .	. . . . . . .	. . .	15
General Overview: . . . . . . . . . . . . . . . . . . .	. . . .	. . . . .	. . . . .	. .	.15
To turn the grill on: . . . . . . . . . . . . . . . . . . .	. . . .	. . . . .	. . . . .	. .	.15
To Select a Menu item: . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . . .15
Menu Item Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Indicator Lights . . . . . . . . . . . . . . . . . . . . .	. . .	. . . . .	. . . . .	. .	. 16
Standby Mode . . . . . . . . . . . . . . . . . . . . .	. . . .	. . . . .	. . . . .	. .	.16
To Exit the Standby Mode: . . . . . . . . . . . . . . . .	. . .	. . . . .	. . . . .	. .	. 16
To Display the Current Temperatures . . . . . . . . . . .	. . .	. . . . .	. . . . .	. .	. 16
Cooking Procedures in manual Mode BREAKFAST . . . .	. . . .	. . . . .	. . . . .	. .	.16
Cooking Procedures in manual Mode LUNCH . . . . . .	. . . .	. . . . .	. . . . .	. .	.16
To Change the Cook Time for a Menu Item . . . . . . . .	. . .	. . . . .	. . . . .	. .	. 16
AUTO Mode (Product Recognition) BREAKFAST . . . . . .	. . .	. . . . .	. . . . .	. .	. 17
AUTO Mode (Product Recognition) LUNCH . . . . . . . .	. . .	. . . . .	. . . . .	. .	. 17
4:1 & 10:1 Meat Lay Patterns: . . . . . . . . . . . . . . .	. . . . . . . .		. . . . . . .		. 17
PRODUCT RECOGNITION . . . . . . . . . . . . . . . . . . . . .	. . . . .	. . . . . . . .	. . . . . . .	. . .	17
PROGRAM LOGIC . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . .	. . . . . . . .	. . . . . . .	. . .	18
CONTROL PROGRAMMING . . . . . . . . . . . . . . . . . . .	. . . . .	. . . . . . . .	. . . . . . .	. . .	19
Programming Modes; System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programming Modes; Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
PROBE CALIBRATION . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . .	. . . . . . .	. . . . . . .	. . .	23
THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . .	. . . . . .	. . . . . . .	. . . . . . .	. . .	23
MENU ITEM PARAMETERS . . . . . . . . . . . . . . . . . . .	. . . . . .	. . . . . . .	. . . . . . .	. . .	24
PROGRAMMING: SYSTEM FUNCTION OPTIONS	. . . . . .	. . . . . . .	. . . . . . .	. . .	25
TEMPERATURE CONVERSION CHART . . . . . . . . .	. . . . . .	. . . . . . .	. . . . . . .	. . .	26

PART #4521777 (03/19/08)

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INSTALLATION/OPERATION MANUAL

GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W

INTRODUCTION

The Garland clamshell grill, manufactured exclusively for McDonald’s, provides a method for efficient two-sided cooking, while accommodating a variety of products. The unit will also serve as a flat grill, and meets all of McDonald’s standards for safety, efficiency, and cleanliness.

WARRANTY

This warranty covers defects in material and workmanship under normal use providing that:

a)the equipment has not been accidentally or intentionally damaged, altered or misused.

b)the equipment is properly installed, adjusted, operated and maintained in accordance with national and local codes and in accordance with the installation instructions provided with this product.

c)the warranty serial number affixed to the appliance by us has not been defaced, obliterated or removed.

d)an acceptable report for any claim under this warranty is supplied to us.

The equipment warranty coverage remains in force for two (2) years, (parts and labor), from the date the equipment is put into operation.

The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or workmanship at no charge for the part or normal labor.

We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication of springs or valves. We exclude failures caused by erratic voltage or gas supplies.

We assume no responsibility for travel costs beyond 100 miles round trip, travel other than overland, and overtime costs of repair.

We exclude broken glass, paint and porcelain finish, surface rust, gasket material, ceramic material, light bulbs and fuses from normal coverage.

We exclude damage or dysfunction caused by fire, flood, and like “Acts of God” that are beyond the control of The Garland Group.

The Garland Group’s liability on a claim of warranty shall not exceed the price of the material and/or service, which caused the claim.

This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our employees, or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W

INSTALLATION/OPERATION MANUAL

SAFETY

THIS GRILL MUST be operated by persons who have been given adequate training.

CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM.

DO NOT OPERATE THE GRILL UNLESS IT HAS BEEN COMMISSIONED (START-UP) BY A FACTORY AUTHORIZED SERVICE CENTER. DO NOT operate the grill without reading this operation manual.

DO NOT operate the clamshell grill unless it has been properly installed and grounded. DO NOT operate the clamshell grill unless all service and access panels are in place and fastened properly.

Means of disconnection, must be incorporated in the fixed wiring in accordance with local wiring rules (such as a switch, fuse, or circuit breaker).

External equipotential bonding conductor provided on rear of appliance. Use as applicable, in accordance with local wiring rules.

The Garland clamshell grill is a semi-automatic cooking appliance. The upper platen is lowered automatically, following the manual; single-handed initiation of the cooking cycle, and the upper platen is raised automatically upon completion of the cooking cycle.

When two sided cooking, the area between the upper platen and the griddle plate should be regarded as a “danger zone”.

During two sided cooking the operator must not be within this danger zone. When used as a flat grill, then this area is no longer a danger zone, the platens do not move.

For whatever reason, be it cleaning, maintenance, normal operation, any exposed person must use extreme caution if within this danger zone.

In two side cooking the upper platen remains in the lowered position by nature of it’s own weight. It is not locked down. It can be raised by lifting of the handle on the front of the platen, which pivots the platen about its rear mounting point.

The clamshell grill must only be used for single and two sided cooking of foodstuffs in a McDonald’s store and must not be used for any other purpose.

WARNING: To avoid serious personal injury: DO NOT attempt to repair or replace any part of the clamshell grill unless all main power supplies to the grill have been disconnected.

USE EXTREME CAUTION in setting up, operating and cleaning the clamshell grill to avoid coming in contact with hot grill surfaces or hot grease. Suitable protective clothing should be worn to prevent the risk of burns.

WARNING: This appliance must not be cleaned with a water jet. DO NOT apply ice to a HOT grill surface.

NOTE: All warning labels and markings on the grill, which call attention to further dangers and necessary precautions.

HAZARD COMMUNICATION STANDARD, (HCS) - The procedures in this manual include the use of chemical products. These chemical products will be printed in bold face, followed by the abbreviation (HCS) in the text portion of the procedure. See the Hazard Communication Standard, (HCS) manual for the appropriate Material Safety Data Sheet(s), (MSDS).

WARNING: After turning the master power switch to the START position, the grill will go through an initialization process. If the upper platens are in the lowered position they will return to their raised upper position. This movement takes approximately 8 seconds.

MAINTENANCE - the platen support arms carriage block bearing bushes, the platen adjuster nuts, the platen support (shoulder) bolt and the cam follower should be checked annually for wear. Should there be any noticeable play in the bearing bushes and any visible wear on the platen adjuster nuts, platen support bolts or cam follower, then they must be replaced.

MAINTENANCE - the audible alarm that sounds at the end of a cook cycle is to advise the operator that the platen is about to move. The function of this device may be tested by pushing the left hand CANCEL button. If no sound is heard, ensure that the alarm volume is not set to low in SYSTEM SETUP. If there is still no sound then a service engineer should be called out to rectify the fault.

SERVICE AND CLEANING - The grill may be secured in the grill bay by the installer using two anchors that lock onto the front casters. If the grill is to be moved out of the bay for cleaning or service, remove the anchor from each caster by turning the knob counterclockwise to loosen the retainer. When the retainer is free of the caster, lay the assembly aside on the floor.

CLEANING - NEVER clean the grill, interior or exterior, using a high-pressure sprayer, water jet, or any other liquid sprayer.

NOTE: If anchors are present, the anchor assembly remains fastened to the back wall of the grill bay. After service or cleaning is complete, return the grill to its position in the bay and reattach the anchors by placing the retainer on the caster post and turning the knob clockwise to tighten.

NOTE: For safety reasons, the grill must be secured in the grill bay in this manner before operation can resume.
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INSTALLATION/OPERATION MANUAL

GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W

SHIPPING DAMAGE CLAIM PROCEDURE

Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving the factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the equipment. What to do if the equipment arrives damaged:

1.File a claim immediately regardless of the extent of damage.

2.Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making the delivery sign it.

3.Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight company immediately, (within 15 days), and file a concealed damage claim.

CLEANING & MAINTENANCE

The following information is also available on the

McDonalds MRC Card 11A.

Tools: McD Hi-Temp Grill Cleaner (HCS), McD All Purpose Super Concentrate (HCS), McD’s NOSCRATCH™ Pad and Pad Holder, a suitable container, High-Temperature Pot Brush and Grill Cloth, Stainless Steel Pan Filled With Lukewarm Water, Protective Gloves, (to protect hands from heat), Grill Squeegee and Grill Scraper.

Warning: The upper platen surface and edges are very hot! To prevent burn injuries, use extreme caution when wiping down release sheets and platen edges.

Important: Frequently throughout the day, (at least 4 times per hour), thoroughly wipe down the release sheets

and platen edges with a damp	.
1. Select Manual mode using		button.

PRESS the OR arrow buttons until “CLEAN MODE” is displayed, (the control will maintain the proper cleaning temperature).

Repeat with the other control. “READY TO CLEAN” will be displayed and an audible alarm will sound when the grill is at the proper cleaning temperature.

Press theGREEN pushbutton to display “OFF.” The “OFF” position on the controller allows the operator to raise and lower the platen, (for clamshell grills), to alternate positions for cleaning of the platen edges.

2.Empty and replace the grease troughs. Grease troughs should be emptied and replaced consistent with store security policy.

3.Put on the protective gloves and wipe down the exposed surface of the release sheet with a damp grill cloth.

Page

4.Remove the release sheet locking clips and bars. Clean the release sheets following the instructions provided by your local cleaning chemical supplier.

5.Scrape only the lower grill surface with the grill scraper, and squeegee any residue into the grease troughs with the grill squeegee.

Caution: Do not scrape or otherwise scratch the upper platens. The use of metal scrapers, abrasive pads, or wire brushes will permanently damage the surface of the upper platens.

6.Open one packet of McD Hi-Temp Grill Cleaner, (HCS), and empty the contents into a suitable container. (One packet cleans a 3ft. grill).

7.Firmly attach the McD NO-SCRATCH™ Pad to the pad holder.

8.Dip the NO-SCRATCH™ Pad into the grill cleaner.

9.Spread a light coating of grill cleaner over the entire platen surface, BACK, FRONT AND SIDE EDGES of all upper platens. DO NOT SCRUB WHILE APPLYING THE PRODUCT.

10.After applying the grill cleaner, lightly scrub the platen surfaces, BACK, FRONT AND SIDE EDGES with the NOSCRATCH™ Pad until all the soil has been liquefied by the grill cleaner. For stubborn soils, apply additional grill cleaner and lightly scrub. DO NOT RINSE THE PLATENS AT THIS TIME.

11.Starting at the back of the lower grill, spread a light coating of grill cleaner over the entire surface. DO NOT SCRUB WHILE APPLYING THE PRODUCT.

12.After applying the grill cleaner, lightly scrub the grill surface with the NO-SCRATCH™ Pad until all the soil has been liquefied.

PART #4521777 (03/19/08)

GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W

INSTALLATION/OPERATION MANUAL

CLEANING & MAINTENANCE continued

13.Rinse the upper platens with a dripping wet grill cloth. RINSE PLATEN EDGE THOROUGHLY, THEN WIPE DOWN BACK EDGE OF PLATEN.

14.Carefully pour small quantities of lukewarm water onto the grill while brushing the surface, backsplash, and bullnose with a LONGLIFE™ pot brush or equivalent high-temperature brush. Continue until the water no longer boils away and the grill remains wet. Squeegee dry.

Caution: Ice, cold water, or large quantities of water must never be applied to the grill plate or upper platen. Severe damage to the grill will occur!

15.Clean the release sheets as follows:

16.Place the sheets on the lower grill. Scrub both sides of the sheets with the same McD NO-SCRATCH™ Pad used on the grill.

Note: It is generally not necessary to apply additional product to the NO-SCRATCH™ Pad. If the pad is not wet enough rewet with a small amount of water, if no cleaner is left.

a.Rinse both sides of the sheets with a wet grill cloth.

b.Rinse the lower grill by flooding the surface twice with lukewarm water. Squeegee after each rinse.

17.Wipe the lower grill surface, backsplash, bullnose, and hood with a clean, damp grill cloth.

AFTER CLEANING: Apply a thin coat of fresh shortening to the lower grill surface only. Wipe down the surrounding areas. Empty, wash, rinse, and replace the grease troughs.

Note: Repeat this procedure to clean additional grills.

Reverse NO-SCRATCH™ Pad, and use clean side.

CLEANING AFTER EACH RUN OF PRODUCT:

Using grill scraper, scrape grease on lower grill plate from front to back only. Do not scrape across the rear of the lower grill plate with grill scraper. Use wiper squeegee to clean release material sheet on upper platen in a downward motion.

Hold handle at a slight upward angle with wiper end facing downward. Do not press hard against the release material sheet to prevent scratching or tearing.

Push the grease at the rear of the lower grill plate into the grease cans using the wiper squeegee only. Do not use the grill scraper for this step.

Warning: Grill Temperatures will cause severe skin burns.

Use the grill cloth to clean back splash and bullnose areas as needed during operation.

Note: To increase life of release material sheet, wipe down with folded grill cloth four (4) times every hour.

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INSTALLATION/OPERATION MANUAL

GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W

SPECIFICATIONS

Model MWE3W

		24.000
		[610mm]
		(PLATE DEPTH)
	34.968	5.475
		[139mm]
	[888mm]		36.000
			[914mm]
			(PLATE WIDTH)

	4.064			38.000
		SK07-587 (ELEC)	[965mm]
	[103mm]
	"COLD ZONE"

48°

				1.500
				[38mm]
30.714	28.771
[780mm]		.787
	[731mm]
			15.384
	1.598	[20mm]
	[41mm]		[391mm]
	1.516			30.750
	[39mm]
				[781mm]
	24.084	7.875 [200mm]
	[612mm]			TO
				33.000
				[838mm]
			9.684	(COOKING
		[246mm]		HEIGHT)
2.993	26.679				23.812
[76mm]
	[678mm]			6.106	[605mm]
				[155mm]
	9.335			13.123
	[237mm]			[333mm]
	BOTTOM CABLE			BOTTOM CABLE
	ENTRANCE			ENTRANCE	36.027
					[915mm]

	MODEL MWE3W		LOADING: (kW/PHASE)					NOMINAL AMPS PER LINE							NEMA
	(2) 50-AMP	TOTAL	208V / 220V / 240V			208V / 60Hz			220V / 60Hz			240V / 60Hz			RECEPTACLE
	CIRCUITS &	kW
			L1/L2	L1/L3	L2/L3	L1	L2	L3	L1	L2	L3	L1	L2	L3	REQUIRED
	INTERLOCK	LOAD
	INPUT 1	7.65	2.55	2.55	2.55	21.3	21.3	21.3	20.1	20.1	20.1	18.4	18.4	18.4	15-50R
	INPUT 2	15.30	5.10	5.10	5.10	42.6	42.6	42.6	40.2	40.2	40.2	36.8	36.8	36.8	15-50R
	INTERLOCK	HVAC Hood / Fire Suppression Interlock Circuit: 7 Amps / 120V / Single Phase													L21-20R

Page	PART #4521777 (03/19/08)

GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W

INSTALLATION/OPERATION MANUAL

INSTALLATION

Installation Store Responsibilities:

•Ensure grill has been installed by a competent trained installation person.

•Ensure store readiness of utilities, product & personnel.

•Contacting your local Garland Factory Authorized Service Center for a start up date.

•Participate in the start up to ensure a successful start up and familiarity with the grill.

•Conduct training with your crew personnel to ensure maximum utilization of the grill.

5.Verify operation of platens, if applicable, and timer functions.

6.Ensure time out alarm is functional and platens raise (if applicable)

7.Set proper gas and verify with beef integrity check that two consecutive runs yield the approved beef integrity results as per McDonalds standards.

8.Conduct brief training to store manager on the operation of the grill.

Items included with the purchase of your new grill from Manufacturer:

Once the installation is complete as per the procedures below, a factory authorized service company MUST start up the grill according to Garland Commercial Industries start up standards.

A Start-Up DOES NOT include:

1.Uncrating the unit

2.Placing the unit in its position under the hood.

3.Leveling the grill on the floor under the hood.

1.Grill

2.Gas Hose (For gas grills only)

3.One (1) box containing:

a.Three (3) Teflon sheets

b.Three (3) Teflon front clips

c.Three (3) Rear rods.

4.One (1) box containing four (4) casters.

4.Attaching the supply cord(s) unless supplied by the factory.

5.Making adjustments to the ventilation system.

6.Sheet metal work required due to improper hood application.

7.Adjusting the grill to achieve beef integrity that deviates from the McDonalds standard.

A start-up DOES include:

1.Verification of supply voltage and, if applicable gas supply.

2.Leak test and gas pressure check on gas grills.

3.Electrical safety check.

4.Verify operation of grill by allowing unit to attain set temperature.

Items NOT INCLUDED from the manufacturer and should be purchased from the KES:

1.Electrical Cords

2.Flue Box

3.Grease traps & rails

THE FOLLOWING INSTALLATION PROCEDURE CAN BE PERFORMED BY A:

•FACTORY AUTHORIZED SERVICE CENTER

•AN APPROVED INSTALLATION PERSON APPROVED BY PURCHASER OF GRILL

•LICENSED INSTALLER CONTRACTED BY KES (KITCHEN EQUIPMENT SUPPLIER)

WARNING: PLEASE READ INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO PERFORM THESE STEPS CAN RESULT IN EQUIPMENT FAILURE, DAMAGE AND / OR VOID OF WARRANTY.

PART #4521777 (03/19/08)

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