Zyxel CAM3115 User Manual

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User’s Guide
Aurora
Zyxel Aurora Cloud Access Camera for Smart Home Model: CAM3115
myZyxelCloud Account
https://mycloud.zyxel.com
Version 1.1.0 Edition 1, 09/2017
Copyright © 2017 Zyxel Communications Corporation
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your app version. Every effort has been made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide The Quick Start Guide shows how to connect and install the Aurora camera.
•More Information Go to support.zyxel.com to find other information on the Aurora camera
.
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Table of Contents

Table of Contents
Table of Contents.................................................................................................................................3
Chapter 1
Get to Know Your Camera..................................................................................................................4
1.1 Overview .......................................................................................................................................... 4
1.2 Way to Manage the Camera ......................................................................................................... 4
1.3 Camera Accessories ........................................................................................................................ 5
1.3.1 Accessory Installation ............................................................................................................. 5
1.4 Hardware Connections ................................................................................................................... 6
1.5 Power Button ..................................................................................................................................... 7
1.5.1 When the Aurora camera is ON ............................................................................................ 7
1.5.2 When the Aurora camera is OFF ........................................................................................... 8
1.6 LED (Light) .......................................................................................................................................... 8
Chapter 2
Set up Your Camera Using Aurora App...........................................................................................10
2.1 Introduction ..................................................................................................................................... 10
2.2 Use Aurora app ............................................................................................................................... 10
2.3 Add your Aurora camera .............................................................................................................. 12
2.4 Schedule a video recording ......................................................................................................... 13
2.5 Change the Aurora camera’s time zone .................................................................................... 16
2.6 Prevent images from mirroring in a video .................................................................................... 18
2.7 Record videos with the Aurora camera suspended from the ceiling ..................................... 20
2.8 Receive notifications of motion detection ..................................................................................22
2.9 Download a video from Aurora camera storage to my mobile device ................................. 24
2.10 Share a video with friends and family ........................................................................................ 26
2.11 Record and save a live video to my mobile device ................................................................ 28
2.12 Share the Aurora camera with others ........................................................................................ 30
2.13 Turn on or off alarm beeping ...................................................................................................... 32
2.14 Back up videos to a Zyxel NAS .................................................................................................... 34
2.15 Connect the Aurora camera to another WiFi network (SSID) ................................................. 35
2.16 Remove a Aurora camera from My Cameras list ..................................................................... 37
Appendix A Customer Support ....................................................................................................... 39
Appendix B Legal Information......................................................................................................... 45
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Get to Know Your Camera

A
A

1.1 Overview

Your Aurora camera (A) is a network camera that you can access and control over the Internet. The Aurora camera comes with 16GB of built-in storage space for images and videos recording. You can also watch videos or download images and videos to your mobile device using the Aurora app.
CHAPTER 1

1.2 Way to Manage the Camera

You can use the following way to manage the Aurora camera.
Aurora App
The Aurora app allows Aurora camera setup and management from your mobile device. This User’s Guide provides information about key uses of the Aurora app.
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Chapter 1 Get to Know Your Camera

1.3 Camera Accessories

At the time of writing, the available accessories are:.
• CAM3115-PA10: supports both PoE (Power over Ethernet) and alarm beeping
• CAM3115-A10: supports alarm beeping
• CAM3115-P10: supports PoE (Power over Ethernet)
For example, if you want to have the Aurora camera use PoE to receive power from a PoE switch or injector instead of using a USB power cable, you can attach the CAM3115-PA10 or CAM3115-P10 (that comes with an Ethernet port) to the Aurora camera.
Note: The PoE switch or injector should be connected to a router that has Internet access.
If you want to have the Aurora camera work as an alarm beeper as well, use the CAM3115-PA10 or CAM3115-A10.

1.3.1 Accessory Installation

Attach an accessory to the Aurora camera before you connect the Aurora camera to a power source.
1 Plug the accessory’s USB connector into the USB port at the back of the Aurora camera.
2 Fasten the screw to secure the accessory onto the Aurora camera.
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Chapter 1 Get to Know Your Camera

1.4 Hardware Connections

See your Quick Start Guide for more information about hardware installation.
1 Use the included USB power cable to connect the Aurora camera to a power outlet.
If you already attached an accessory that supports PoE, use an Ethernet cable to connect the Aurora camera and its accessory to a PoE switch/injector which is connected to a router with Internet access.
2 Wait until the white LED turns blue and you hear a beep.
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1.5 Power Button

Press
1 beep
2 beeps
LED off
Release for Release to reset
Release for hardware shutdown
software shutdown
5 seconds
10 seconds
Use the power button on the top panel to turn the Aurora camera on or off or set the Aurora camera back to its default settings.
Chapter 1 Get to Know Your Camera
Note: The Aurora camera turns on automatically when it is connected to an appropriate
power source.

1.5.1 When the Aurora camera is ON

Power Off
• To turn the Aurora camera off, press the power button once and release it. You then hear one beep.
• If the Aurora camera hangs, perform a hardware shutdown and have the Aurora camera turn itself off without going through the normal shutdown process, press the power button for about 10 seconds or until the LED is off, then release it.
Reset the Aurora camera
• Press the power button until you hear two beeps (after about five seconds), then release it. This resets the Aurora camera to the factory default configuration. This means that you will lose all
configurations that you had previously, such as WiFi SSID, recording schedule and video password, while the existing videos remain on the Aurora camera’s storage.
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Chapter 1 Get to Know Your Camera
Note: If you reset the Aurora camera, you need to use the Aurora app to set up the Aurora
camera again in order to access the Aurora camera and record videos. See Chapter 2
on page 10.

1.5.2 When the Aurora camera is OFF

Power On
• Press the power button once and release it to turn on the Aurora camera. When the system is on and ready, you will hear one beep.

1.6 LED (Light)

The following are the LED descriptions for your Aurora camera.
Figure 1 Aurora camera LED
The following are the LED descriptions for your Aurora camera.
Table 1 Aurora camera LED
COLOR STATUS DESCRIPTION
Off The Aurora camera is not receiving power.
Blue On The Aurora camera is booting up.
Slow Blinking The Aurora camera is ready for myZyxelCloud activation.
Yellow On The Aurora camera failed to connect to the WiFi network.
Slow Blinking The Aurora camera is connecting to a WiFi network.
Fast Blinking The Aurora camera is connecting to myZyxelCloud.
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Chapter 1 Get to Know Your Camera
Table 1 Aurora camera LED (continued)
COLOR STATUS DESCRIPTION
Green On The Aurora camera is ready to record videos.
White On The Aurora camera is ready to record videos in low light.
Red On The Aurora camera or firmware upgrade has failed.
Slow Blinking The Aurora camera is undergoing firmware upgrade.
Fast Blinking The Aurora camera is in the process of default restoring.
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Set up Your Camera Using

2.1 Introduction

Zyxel Aurora app lets you record, play, watch, share or store images or videos directly on your Android or iOS device.
Compatibility
• Android 4.3 or later
•iOS 8 or later.
CHAPTER 2
Aurora App

2.2 Use Aurora app

You need to have a myZyxelCloud account in order to log in and use the Aurora app. With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then can log in and use the app on any mobile device to access your Aurora camera once it has been set up.
1 Install the Aurora app from Google Play or the Apple App store. Then tap the Aurora icon to open it.
Figure 2 Aurora App Icon
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Chapter 2 Set up Your Camera Using Aurora App
2 The main menu displays. Enter your myZyxelCloud account information and tap SIGN IN to log in.
3 If you don't already have a myZyxelCloud account, scroll down and tap Create Account to create a
myZyxelcloud account.
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Chapter 2 Set up Your Camera Using Aurora App

2.3 Add your Aurora camera

If your Aurora camera is not in the Cameras > My Cameras list yet, tap Add Camera and follow the on­screen instructions to add the Aurora camera for management.
Note: If the Aurora camera is receiving power from a PoE switch/injector which is connected
to a router with Internet access, you don’t need to specify the WiFi network through which the Aurora camera connects to the router.
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Chapter 2 Set up Your Camera Using Aurora App

2.4 Schedule a video recording

You can set a schedule to record videos automatically at any specific time.
1 Tap Cameras then My Cameras.
2 Select your camera from the list and then tap Settings.
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Chapter 2 Set up Your Camera Using Aurora App
3 Tap Recording Settings then Schedule Recording. Turn on scheduling and the days and times to record.
4 Return to the Recording Settings screen and tap Type. Select Continuous if you want continuous
recording or select Event Only to have the Aurora camera record videos only when an event happens (such as motion detection) at the scheduled time.
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Chapter 2 Set up Your Camera Using Aurora App
Note: If you choose continuous recording, the video recording stops when you change the
recording type, or when a schedule end time is reached if scheduling is enabled.
When the Aurora camera’s storage is full, the Aurora camera deletes older videos as it records new ones.
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Chapter 2 Set up Your Camera Using Aurora App

2.5 Change the Aurora camera’s time zone

The app puts a timestamp on a video footage according to the Aurora camera’s time zone settings. Make sure the Aurora camera's time zone is set correctly.
1 Tap Cameras then My Cameras.
2 Select your camera from the list and then tap Settings.
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