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retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
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Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc.
Other trademarks mentioned in this publication are used for identification purposes only and may be
properties of their respective owners.
ii Copyright
ZyAIR B-4000 Hot Spot Gateway
Federal Communications Commission
(FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and the receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Certifications
Refer to the product page at www.zyxel.com
FCC Statement iii
.
ZyAIR B-4000 Hot Spot Gateway
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials
or workmanship for a period of up to two years from the date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or
materials, ZyXEL will, at its discretion, repair or replace the defective products or components without
charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or
components to proper operating condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty
shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected
to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for
indirect or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit
be insured when shipped. Any returned products without proof of purchase or those with an out-dated
warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts
and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address,
Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary
from country to country.
Safety Warnings
1. To reduce the risk of fire, use only No. 26 AWG or larger telephone wire.
2. Do not use this product near water, for example, in a wet basement or near a swimming pool.
3. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from
lightening.
iv ZyXEL Warranty
ZyAIR B-4000 Hot Spot Gateway
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
WORLDWIDE
AMERICA
support@zyxel.com.tw
sales@zyxel.com.tw
support@zyxel.com +1-800-255-4101 www.us.zyxel.com NORTH
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen, Germany
Customer Support v
ZyAIR B-4000 Hot Spot Gateway
Table of Contents
Copyright....................................................................................................................................................... ii
Federal Communications Commission (FCC) Interference Statement .................................................. iii
ZyXEL Limited Warranty.......................................................................................................................... iv
Customer Support ........................................................................................................................................v
List of Figures ............................................................................................................................................... x
List of Tables.............................................................................................................................................. xiii
Preface ........................................................................................................................................................ xiv
ADDITIONAL INFORMATION............................................................................................................... V
Appendix A Setting up Your Computer’s IP Address ..........................................................................A-1
Appendix B IP Address Assignment Conflicts....................................................................................... B-1
Appendix C Wireless LAN and IEEE 802.11.........................................................................................C-1
Appendix D Antenna Selection and Positioning Recommendation...................................................... D-1
viii Table of Contents
ZyAIR B-4000 Hot Spot Gateway
Appendix E PPPoE ................................................................................................................................... E-1
Appendix F PPTP ..................................................................................................................................... F-1
Appendix G IP Subnetting ...................................................................................................................... G-1
Appendix H Subscriber Login ................................................................................................................ H-1
Appendix I Cable Types and Cable Pin Assignments............................................................................. I-1
Appendix J Index .......................................................................................................................................J-1
Table of Contents ix
ZyAIR B-4000 Hot Spot Gateway
List of Figures
Figure 1-1 Application: Internet Access for LAN Networks....................................................................... 1-5
Figure 1-2 Application: Internet Access in Public Areas.............................................................................1-6
Figure 2-1 Entering ZyAIR IP Address in Internet Explorer.......................................................................2-1
Figure 2-2 Web Configurator: Login........................................................................................................... 2-2
Figure 2-3 Web Configurator Navigation.................................................................................................... 2-3
Figure 2-4 System Tools: System Account..................................................................................................2-4
Figure 2-5 Side Panel...................................................................................................................................2-6
Figure 4-2 Server ......................................................................................................................................... 4-7
Figure 5-1 System Settings: Authentication ................................................................................................ 5-1
Figure 11-5 Session List ............................................................................................................................11-8
Table 3-1 System .........................................................................................................................................3-2
Table 6-2 Account List ................................................................................................................................6-7
Table 11-1 System .....................................................................................................................................11-3
Table 14-1 Troubleshooting Power LED...................................................................................................14-1
Table 14-2 Troubleshooting LAN LEDs ...................................................................................................14-1
Table 14-3 Troubleshooting WAN LEDs ..................................................................................................14-2
Table 14-4 Troubleshooting the Web Configurator...................................................................................14-2
Table 14-5 Troubleshooting the Internet Browser Display........................................................................14-3
Table 14-6 Troubleshooting Internet Access .............................................................................................14-3
Table 14-7 Troubleshooting the Statement Printer ....................................................................................14-4
Lists of Tables xiii
ZyAIR B-4000 Hot Spot Gateway
Preface
Congratulations on your purchase of the ZyXEL ZyAIR B-4000 Hot Spot Gateway.
The ZyAIR Hot Spot Gateway combines an 802.11b wireless access point, router, 4-port switch and service
gateway in one box. An “exclusive printer” connects directly to the ZyAIR, allowing you to easily print
subscriber statements. The ZyAIR is ideal for offices, coffee shops, libraries, hotels and airport terminals
catering to subscribers that seek Internet access. You should have an Internet account already set up and
have been given usernames, passwords etc. required for Internet access.
This user’s guide is designed to guide you through the configuration of your ZyAIR using the web
configurator.
Related Documentation
Supporting Disk
Refer to the included CD for support documents.
Quick Installation Guide
Our Quick Installation Guide is designed to help you get up and running right away. It contains
information on the hardware connections and installation.
ZyXEL Web Site
The ZyXEL download library at www.zyxel.com
Please also refer to www.zyxel.com for an online glossary of networking terms.
contains additional support documentation.
User Guide Feedback
Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement to
techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications
Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you.
Syntax Conventions
• “Enter” means for you to type one or more characters (and press the carriage return). “Select” or
“Choose” means for you to use one predefined choices.
• Enter, or carriage return, key; [ESC] means the escape key and [SPACE BAR] means the space bar.
[UP] and [DOWN] are the up and down arrow keys.
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon, Control
Panels and then Modem” means first click the Apple icon, then point your mouse pointer to Control
Panels and then click Modem.
• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for “that is” or “in
other words” throughout this manual.
xiv Preface
ZyAIR B-4000 Hot Spot Gateway
• The ZyXEL ZyAIR B-4000 Hot Spot Gateway may be referred to as the “ZyAIR” in this manual.
• The ZyXEL ZyAIR SP-100 Statement Printer may be referred to as the “statement printer” or the
“exclusive printer” in this manual.
Preface xv
Getting Started
PPaarrtt II::
Getting Started
This part introduces the ZyAIR, the web configurator and general system setup.
I
ZyAIR B-4000 Hot Spot Gateway
Chapter 1
Getting to Know Your ZyAIR
This chapter introduces the features and applications of the ZyAIR.
1.1 Introducing the ZyAIR
The ZyAIR Hot Spot Gateway combines an 802.11b wireless access point, router, 4-port switch and service
gateway in one box. An “exclusive printer” connects directly to the ZyAIR, allowing you to easily print
subscriber statements. The ZyAIR is ideal for offices, coffee shops, libraries, hotels and airport terminals
catering to subscribers that seek Internet access. You should have an Internet account already set up and
have been given usernames, passwords etc. required for Internet access.
1.2 Features
Your ZyAIR provides the following features to accommodate subscribers with a variety of network
configurations with little or no technical support.
Plug-and-Play Internet Access
The ZyAIR provides Internet access to attached computer(s) without extra software installation or
computer configuration. In addition, with transparent proxy, the ZyAIR resolves any incompatible proxy
settings.
WEP Data Encryption
WEP (Wired Equivalent Privacy) data encryption helps ensure the security of data on the wireless LAN.
The ZyAIR supports 64, 128 and 256 bit WEP encryption.
VPN (Virtual Private Network) Pass Through
The ZyAIR allows subscribers to create VPN networks (which use data encryption and the Internet to
provide secure communications) that go through the ZyAIR.
VLAN
The ZyAIR can use VLANs (Virtual Local Area Network) to partition the physical network into multiple
logical networks in order to stop subscribers from seeing each other’s data. The ZyAIR also provides a
port-based VLAN via the four 10/100Mbps auto-negotiating Ethernet ports.
SSL Secure Login
Getting to Know Your ZyAIR 1-1
ZyAIR B-4000 Hot Spot Gateway
With Secure Socket Layer (SSL) activated upon login, data exchanged between the ZyAIR and client
computers are encrypted and protected.
PPTP Support
Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables secure transfer of data from a
remote client to a private server, creating a Virtual Private Network (VPN) using a TCP/IP-based network.
PPTP supports on-demand, multi-protocol and virtual private networking over public networks, such as the
Internet. Use PPTP to connect to a broadband modem to achieve access to high-speed data networks via a
familiar "dial-up networking" user interface.
PPPoE Support (RFC2516)
PPPoE (Point-to-Point Protocol over Ethernet) emulates a dial-up connection. It allows your ISP to use
their existing network configuration with newer broadband technologies such as ADSL. The PPPoE driver
on the ZyAIR is transparent to the computers on the LAN, which see only Ethernet and are not aware of
PPPoE thus saving you from having to manage PPPoE clients on individual computers.
Network Address Translation (NAT)
NAT (Network Address Translation - NAT, RFC 1631) allows the translations of multiple IP addresses
used within one network to different IP addresses known within another network.
DHCP Support
DHCP (Dynamic Host Configuration Protocol) allows the individual computers (DHCP clients) to obtain
TCP/IP configuration at start-up from a centralized DHCP server. The ZyAIR has built-in DHCP server
capability. It can assign IP addresses, an IP default gateway and DNS servers to DHCP clients. The ZyAIR
can also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the
actual real DHCP server to the DHCP clients.
E-mail Forwarding
The ZyAIR is able to forward and retrieve e-mail messages when the subscriber’s default email server is
down or behind a firewall.
DNS Proxy
With DNS proxy, the ZyAIR provides DNS redirection when a subscriber’s configured DNS server is
behind a firewall or located in a private Intranet.
Local Subscriber Database
The ZyAIR allows you to maintain a subscriber database on the ZyAIR without setting up an external
RADIUS server. Subscriber accounting and authentication are done using the local subscriber database.
Accounting
Accounting can be done using the built-in accounting feature.
1-2 Getting to Know Your ZyAIR
ZyAIR B-4000 Hot Spot Gateway
Local Content and Advertising Links
Once connected to the network, the ZyAIR directs the subscriber to a specified web site and display
advertisement links. This can be a source of extra online advertising revenues and increased business
exposure.
Access Control (Walled Garden)
With the walled garden feature, subscribers are able to access predetermined web sites without logging in.
The ZyAIR blocks full Internet access until the subscribers log in.
Subscriber Login Page Customization
You can customize the subscriber login page according to your business needs. The advanced settings
allows you to include welcome messages, company logo and basic formatting.
Web Configurator Management
The ZyAIR comes with an embedded web-based configurator. It offers advanced management features and
allows you to manage the ZyAIR remotely using Internet Explorer.
Watchdog
The ZyAIR can continue working by resetting itself after a system crash.
Upgrade Firmware
The firmware of the ZyAIR can be upgraded via the web configurator or the SMT menu.
Syslog
The ZyAIR’s syslog function allows network administrators to monitor the usage status of subscribers from
a remote site. You can set up a syslog server to receive the log of information on current logged-in
subscribers that the ZyAIR sends periodically.
802.11b Wireless LAN Standard
The ZyAIR complies with the 802.11b wireless standard.
The 802.11b data rate and corresponding modulation techniques are as follows. The modulation technique
defines how bits are encoded onto radio waves.
The ZyAIR may be prone to RF (Radio Frequency) interference from other 2.4 GHz
devices such as microwave ovens, wireless phones, Bluetooth enabled devices,
and other wireless LANs.
Antennas
The ZyAIR is equipped with two reverse SMA connectors and two detachable omni-directional 2dBi
antennas to provide a clear radio signal between the wireless stations and the access points. Refer to the
Antennas appendix for more information.
The following table shows the ZyAIR’s coverage (in meters) using the included antennas. The distance
may differ depending on the network environment.
Table 1-2 ZyAIR Wireless LAN Coverage
≤11 Mbps ≤ 5.5 Mbps
Indoor
Outdoor
50 m 80 m
200 m 300 m
4-Port Switch
A combination of switch and Internet gateway makes your ZyAIR a cost-effective and viable network
solution. You can connect up to four computers to the LAN ports on the ZyAIR without the cost of a hub.
To connect more than four Ethernet devices, attach a hub or switch.
This auto-negotiating feature allows the ZyAIR to detect the speed of incoming transmissions and adjust
appropriately without manual intervention. It allows data transfer of either 10 Mbps or 100 Mbps in either
half-duplex or full-duplex mode depending on your Ethernet network.
Reset Button
Use the reset button to restore the ZyAIR back to its factory defaults.
Statement Printer
A compact Statement Printer comes with your ZyAIR. The Statement Printer allows you to generate
subscriber accounts on the ZyAIR and print out the account information on-site without using a computer.
The Statement Printer is also known as an Account Generator or Exclusive Printer.
Ease of Installation
Your ZyAIR is designed for quick, intuitive and easy installation. It can be mounted on a desktop or a wall.
1-4 Getting to Know Your ZyAIR
ZyAIR B-4000 Hot Spot Gateway
1.3 Applications
The following sections describe network application examples in which the ZyAIR is used.
1.3.1 Internet Access for LAN Networks
With a broadband service account set up, the ZyAIR allows the attached computers to enjoy high speed
Internet access.
Figure 1-1 Application: Internet Access for LAN Networks
1.3.2 Internet Access in Public Areas
In public areas, such as a hotel, the ZyAIR provides high speed Internet access to subscribers. Account
billing and authentication can be done using the built-in billing function and local subscriber database.
The ZyAIR functions as an access point (AP) to bridge the wired and the wireless network allowing
wireless stations to access the Internet through the ZyAIR.
Getting to Know Your ZyAIR 1-5
ZyAIR B-4000 Hot Spot Gateway
Figure 1-2 Application: Internet Access in Public Areas
1-6 Getting to Know Your ZyAIR
ZyAIR B-4000 Hot Spot Gateway
Chapter 2
The Web Configurator
This chapter introduces how to access the web configurator to perform general system
configuration.
2.1 Introducing the Web Configurator
The web configurator is best viewed with Internet Explorer (version 4.0 or above) or Netscape Navigator
(version 6.0 or above). Your browser must have JavaScript support enabled.
2.2 Accessing the Web Configurator
Follow the steps below to access the web configurator.
The ZyAIR allows only one web configurator session at any one time.
Step 1. Make sure your ZyAIR is properly connected (refer to instructions in the Quick Installation
Guide on hardware installtion and connections).
Step 2. Launch your web browser and type the WAN or LAN IP address of the ZyAIR as the web
address (it is recommended that you connect your computer to the LAN and use the LAN IP
address for initial configuration). 192.168.1.1 is the default IP address for the LAN port.
If you are using a different port number (between 8000 and 8099) for the web server, you must
also append the port number to the LAN IP address seperated with a colon “:”, for example,
http://192.168.1.1:8080
.
Figure 2-1 Entering ZyAIR IP Address in Internet Explorer
Step 3. A login screen displays. Type “admin” (default) as the user name and "1234" (default) as the
password and click Getting Started ►►.
The Web Configurator 2-1
ZyAIR B-4000 Hot Spot Gateway
The user name and password are case sensitive.
Figure 2-2 Web Configurator: Login
Step 4. You should see the first screen of the Wizard Setup. Refer to the Quick Installation Guide for
more information on configuring the Wizard Setup screens.
The ZyAIR automatically logs you out if there is no activity for longer than 20
minutes after you log in. If this happens, simply log back in again.
2.3 Wizard Setup Screens
The Wizard Setup screens display when you first access the ZyAIR. Refer to the Quick Installation Guide
for information on how to configure the Wizard Setup screens.
2.4 Navigating the Web Configurator
After you finish the Wizard Setup screens, the ZyAIR web configurator provides two levels of navigation:
the navigation tabs and sub-menu panels.
2.4.1 The Navigation Tabs
The navigation tabs at the top of the screen correspond to menus of screens grouped by category. Click a
navigation tab to display the tab’s sub-menu panel.
2-2 The Web Configurator
ZyAIR B-4000 Hot Spot Gateway
2.4.2 Sub-menu Panels
The sub-menu panel on the left of each web configurator screen provides a consistent way to access the
configuration screens in a navigation tab. Click a link to open the corresponding screen.
These are the navigation tabs.
ADVANCED SETUP is selected.
This is the sub-menu panel.
These are the Advanced
Setup tab sub-menus.
Figure 2-3 Web Configurator Navigation
2.5 Login Accounts
There are four system accounts that you can use to log in to the ZyAIR: administrator, account manager,
supervisor and super subscriber.
The administrator account allows you full access to all system configurations. The default administrator
user name is “admin” and the default password is “1234”.
The account manager account is used for proprietary subscriber account management only. No system
configuration is allowed. This account is useful for front desk personnel (such as in a hotel) for setting up
subscriber accounts without tampering with the system configuration. The account manager default user
name and password are “account”.
With the supervisor account, you can only view the system status and change the supervisor account
password. The default supervisor account user name and password are “supervisor”.
The Web Configurator 2-3
ZyAIR B-4000 Hot Spot Gateway
Use the super subscriber account to test the Internet connection between the ZyAIR and the ISP. The
ZyAIR does not impose time limitations or charges on this account. Thus, anyone who logs in with this
account is able to gain Internet access for free. The default super subscriber user name and password are
“super”.
You can only log in using the super subscriber account in the subscriber login
screen.
2.5.1 Changing Login Account Usernames and Passwords
It is recommended you change the account passwords.
Click the SYSTEM TOOLS tab and System Account.
Figure 2-4 System Tools: System Account
2-4 The Web Configurator
ZyAIR B-4000 Hot Spot Gateway
The account user names and passwords are case sensitive.
Table 2-1 System Tools: System Account
LABEL DESCRIPTION
Administrator Account
Username
Password Enter a new administrative account password.
Confirm Enter the new administrator password again for confirmation.
Web-based Accounting Manager
Username
Password Enter a new account manager password.
Confirm Enter the new account manager password again for confirmation.
Supervisor Account
Username
Password Enter a new supervisor password.
Confirm Enter the new supervisor password again for confirmation.
Super Subscriber Account
Enter the user name for the administrative account. The default is admin.
Enter the user name for the account manager account. The default is account.
Enter the user name for the supervisor account. The default is supervisor.
You can only log in using the super subscriber account in the subscriber login
screen.
Username
Password Enter a new super subscriber account password.
Confirm Enter the new super subscriber account password again for confirmation.
Apply
Enter the user name for the super subscriber account. The default is super.
Click Apply to save the changes back to the ZyAIR.
2.6 Methods of Restoring Factory-Defaults
There are two methods you can use to erase the current configuration and restore factory defaults.
The Web Configurator 2-5
ZyAIR B-4000 Hot Spot Gateway
2.6.1 The Reset Button
The reset button is located on the left side panel. Use a pointed object to press this button in once to reset
the ZyAIR back to the factory defaults.
All of your custom configuration including the local subscriber database will be
erased.
Figure 2-5 Side Panel
2.6.2 Web Configurator
To reset the ZyAIR back to the factory defaults, click the SYSTEM TOOLS tab and Default Settings to
display the screen as shown next.
Figure 2-6 Default Settings
The following table describes the labels in this screen.
2-6 The Web Configurator
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