Zoom VGN-AR User Manual
PCI Modem
U S E R ’S G U I D E
Contents
Introduction............................................................. 3
1. Installing Your PCI Modem ................................. 4
Installing the Drivers ............................................... 4
Installing the Modem Card...................................... 5
Completing the Installation .....................................7
Installing the Communications Software................. 8
2. Important Information for Owners of
V.92 Modems........................................................ 9
3. Communicating with Your Modem...................11
Accessing the Internet .......................................... 11
Communication Setup Options............................. 11
Initialization Strings and AT Commands............... 12
Using Terminal Mode to Enter AT Commands..... 13
4. Troubleshooting ................................................14
Plug and Play Setup Problems............................. 14
Freeing up Resources in BIOS under Windows ... 15
Other Troubleshooting Tips .................................. 16
5. Firmware Upgrades...........................................25
Appendix A. Uninstalling the Modem...................26
Uninstalling the Driver........................................... 26
Uninstalling the Hardware..................................... 26
Appendix B. Regulatory Information....................27
Appendix C. Future Reference Information.........31
2 PCI Modem User’s Guide
Introduction
This Modem User Guide expands the Quick Start included with
your modem package and contains all the information you should
need to use and troubleshoot your new modem.
What You Need to Use Your Modem
Make sure that you have received the following items in addition
to this manual:
•
PCI modem
•
Phone cord
•
A CD-ROM containing installation software, modem drivers,
and communications software.
You also need the following:
•
Computer with 16 megabytes of RAM (32 MB recommended)
and a hard drive with at least 5 MB available
•
Windows® 98, Me, 2000 or XP operating system
•
An available PCI slot
•
A CD drive
•
A telephone jack to plug the modem into, so the modem can
dial out and receive calls
•
Screwdriver or tool to remove and replace your computer
cover
Introduction 3
1
Installing Your PCI Modem
If your computer already has an internal PCI modem installed
old modem may interfere with the installation of your new modem. Please refer to Appendix A on page 26 now.
Important
dem card.
The software installs driver files and sets up your computer to
recognize the new modem. When you restart your computer after
installing the modem, your hard drive will already contain the files
Windows needs to complete the installation. Please continue with
Installing the Drivers
Installing the Drivers
1
, you should remove the modem and its drivers now. Your
: You must run the software before you install the mo-
below.
Your computer should be on. Close any running applications.
Insert the CD that came with your modem into your CDROM drive. If the CD does not start automatically, doubleclick
My Computer
icon for your CD-ROM drive. If the installation program
doesn’t begin immediately, double-click
on your desktop; then double-click the
Setup.exe
.
When the main installation menu opens, click
2
dem Drivers
The installation program runs and automatically copies
driver files to your hard drive. Follow the prompts.
When asked whether or not you want to restart your com-
3
puter, select
Finish
manually. Continue with
low.
4 PCI Modem User’s Guide
and then click
No, I will restart my computer later
, return to the CD’s main menu, exit, and shut down
PCI Drivers
Installing the Modem Card
Install Mo-
.
, click
, be-
Installing the Modem Card
1
2
3
CAUTION
CAUTION
Before you start the hardware installation, close all running programs and shut down Windows if you have not already done so. Turn your computer off and unplug it.
Don’t plug it back in or turn it on until you complete the
modem hardware installation.
Take the cover off your computer.
On the rear of the computer, unscrew and remove the
metal cover plate that lines up with a free PCI slot. (Save
the screw.)
Do not handle any internal modem card when the
phone line is plugged into it. The voltage present
when the line is ringing is potentially harmful.
Electrostatic Discharge Protection
Static electricity can damage modem components
or your computer. Before removing the modem
from its antistatic bag, touch the computer’s metal
chassis to statically discharge yourself.
4
Chapter 1. Installing Your PCI Modem 5
Remove your new modem from its antistatic bag and
make a note of its serial number.
5
p
Slide the modem card firmly into the free PCI slot.
PCI slot
6
7
8
9
Metal cover
Be sure that the back end of the card (smaller gold finger
area) is properly seated into the connector. If you have a
tower or mini-tower computer case with a vertical main
board, lay the computer down on its side so you can push
straight down on the modem card to seat it firmly in its
slot. Be sure that the bracket is lined up properly, then
screw the bracket into the computer using the screw you
removed earlier.
Replace the computer cover.
Connect the telephone cord:
Plug one end of the phone cord into the jack marked
. Plug the other end into a phone jack (typically the
LINE
wall jack where you would normally connect a phone).
OPTIONAL
want to use a phone on the same line.
If you do not use the supplied telecommunications cord,
use an equivalent of minimum AWG 26 line cord.
Plug in your computer and turn it on.
Windows 98/Me Users:
your new modem. Because the installation program has
already provided your computer with the required files,
you will see Windows reporting on its progress, but no
action is required on your part. Continue below with
Completing the Installation
: Plug your phone into the
late
PHONE
As Windows starts up, it detects
.
jack if you
6 PCI Modem User’s Guide
Windows 2000 Users:
may see the
You can safely ignore this message and click
tinue below with
Digital Signature Not Found
A few seconds after startup, you
dialog box.
Completing the Installation
Yes
.
. Con-
Windows XP Users:
Wizard
disclaimer box regarding Windows logo testing. You can
safely disregard this message and click
way
dialog box appears, click
. Continue with
When the
Completing the Installation
Found New Hardware
. You may see a
Next
Continue Any-
.
Completing the Installation
Open
1
2
3
4
Control Panel
Printers and Other Hardware
Modems
You may be asked to fill out
have not had a modem installed previously. Type the required information and, when done, click OK or
Windows XP and Windows 2000 Users:
dems
to Step 3.
Select the entry for your new modem and then click
erties
Set the
(115,200).
or
Phone and Modem Options
tab, under
.
Maximum speed
(and, in
Phone and Modem Options
Windows XP
). Then double-click the
Location Information
to the highest speed available
only, click
icon.
Close
Click the
, to proceed
if you
.
Mo-
Prop-
Windows XP Users:
before you can set the
Click OK and close the currently open dialog box.
Click the
5
Modem
dem (for example,
Modem
commands. A list of responses means that your new modem is properly connected.
Chapter 1. Installing Your PCI Modem 7
Diagnostics
. Select the port next to the entry for your new mo-
. This step tests the modem by querying it with
You have to click the
Maximum speed
tab. In
COM3
Windows XP
) and click
More info
Modem
.
, click
or
tab
Query
Query
AT
CONGRATULATIONS!
modem.
below, is optional.
Important—If Your PC Had an Existing Modem
You must redirect your application software so that it recognizes
your new modem.
America Online Users
the
tab and double-click the name of your new modem.
Dial-up Networking Users
double-click
Double-click the
modem from the dropdown list, and follow the prompts.
Tip:
puter and restarting it. Sometimes this will help Windows identify
and activate the correct drivers.
If you ever need to reinstall the operating system
You must physically remove the PCI modem first. After reinstalling the operating system, reinstall the modem following the
instructions above.
Installing the Communications Software
button; then click
Setup
My Computer
If your modem is not working, first try turning off your com-
You have successfully installed your PCI
: From the AOL Welcome screen, click
Expert Setup
: From your computer’s desktop,
and then
Make New Connection
. Select the
Dial-up Networking
icon, select your new
, described
Devices
.
Installing the
Communications Software
The accompanying CD describes the communications software
included with your modem and provides easy point-and-click installation. If necessary, consult the CD’s online help. Please run
the modem’s CD now. You should not install the drivers again,
but you may install any application software you like.
If you have a V.92 modem, after you’ve installed the CD software, you should read the
of V.92 Modems
If you don’t have a V.92 modem, you’re done! Enjoy your modem.
8 PCI Modem User’s Guide
section of this manual on page 9.
Important Information for Owners
2
Important Information for
Owners of V.92 Modems
With V.92, as with the earlier V.90 standard, your connection
speed depends on your phone line and your Internet Service
Provider (ISP). To enhance compatibility, this modem automatically detects whether to use V.92, V.90, or a slower mode when it
connects to your ISP.
Your V.92 modem includes the following capabilities.
•
QuickConnect:
A V.92 modem remembers the line conditions of the last
number called, and uses this information to try to reduce
connection times.
•
Modem-on-Hold:
You have the option of receiving voice calls while online. You
can answer the call and put your Internet session on hold if
your ISP supports this capability and you have Call Waiting
service compatible with the modem.
•
Faster Upload Speeds:
Upload speeds may be increased, from 33.6K bps to a
maximum of 48K bps. (Actual rates vary, depending on line
conditions.)
•
V.44 Data Compression:
The V.44 standard lets you browse the Web and transfer
data at higher speeds.
To make the most of your V.92 modem, follow these steps:
Contact your ISP and get the phone number of a V.92 con-
1.
nection to the ISP.
Check our web site for news of any V.92 updates. If an up-
2.
date is available, follow the directions below for upgrading
your modem.
Chapter 2. V. 92 Modem Information 9
Note:
If you want to manually change the way your modem
connects, please consult the AT command tables beginning on
page 12 in the
Troubleshooting
section.
10 PCI Modem User’s Guide
Loading...