Zoom Cable Modem/Router with Wireless-N User Manual

Cable Modem/Router

with Wireless-N

USER MANUAL

NOTICE

This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance, merchantability, or fitness for a particular purpose of the software or documentation. The manufacturer reserves the right to make changes to the hardware, software, and documentation without obligation to notify any person or organization of the revision or change.

All brand and product names are the trademarks of their respective owners.

Safety Issues & Warnings

SAFETY

This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment.

WARNING: Risk of electric shock. Do NOT expose to water or moisture.

• The cable modem is a high-performance communications device designed for home and office environments.

• Do NOT use the cable modem outdoors. Keep the cable modem in an environment that is between 0°C and

40°C (between 32°F and 104°F).

• To avoid overheating the cable modem, do NOT place any object on top of the cable modem.

• Do NOT place the cable modem in a confined space.

• Do NOT restrict the flow of air around the cable modem.

• The manufacturer assumes no liabilities for damage caused by any improper use of the cable modem.

• Make sure the voltages and frequency of the power outlet matches the electrical rating labels on the power

cube.

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CONTENTS

OVERVIEW 4

1 INSTALLING THE CABLE MODEM/ROUTER WITH WIRELESS-N 7

2 SETTING WIRELESS SECURITY 15

WPA/WPA2 Security.......................................................................................................................... 16

Setting Up Security Using WEP ......................................................................................................... 18

3 STATUS MENU OPTIONS 25

4 BASIC MENU OPTIONS 33

5 ADVANCED MENU OPTIONS 40

6 FIREWALL MENU OPTIONS 54

7 PARENTAL CONTROL MENU OPTIONS 62

8 WIRELESS MENU OPTIONS 70

9 VPN MENU OPTIONS 88

APPENDIX A: HOW TO SET UP A WIRELESS NETWORK 98 APPENDIX B: TROUBLESHOOTING TIPS 105 APPENDIX C: IF YOU NEED HELP 106 APPENDIX D: COMPLIANCE 107

Overview

This User Manual provides instructions for connecting and configuring your Cable Modem/Router with Wireless-N and setting up wireless and wired local area networks. It also includes details about security, firewalls, VPNs (Virtual Private Networks) and administrative tasks.

If you have used the Quick Start flyer to set up your cable modem/router, establish an Internet connection, and set up your local area network, you may choose to reference this User Manual for advanced topics or to make changes to the settings you previously configured. If you haven’t successfully set up your cable modem/router using the Quick Start, start with this manual’s

1: Installing the Cable Modem/Router with Wireless-N.

You can find Tips for setting up computers and other devices on a wireless network in

Tips for setting up computers and other devices on a wireless network. This appendix

supplements chapter 1.

If you want to make changes to the default WPA-PSK/WPA2-PSK security settings, please refer to

Chapter 2: Setting Wireless Security.

If you are like most users, you don’t need to read other chapters in this manual. You do want to read other chapters if you are a network administrator or if you are using the Cable Modem/Router with Wireless-N for gaming or something else that requires special settings.

You can skip to specific sections of this User Manual based on your intended use of the Cable Modem/Router with Wireless-N. Each of the menu options in your Configuration Manager is covered as a separate chapter in the remaining portion of the User Manual. Refer to the chart on the next page to go to a specific menu option.

Chapter

Appendix A:

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Chapter Menu

Options

Status

Go to this section if you want to…

troubleshoot problems with the cable modem/router

See Page

Basic

Advanced

Firewall

Parental Control

Wireless

VPN

make some modifications for more advanced uses

make use of advanced router features supported by the cable modem/router

configure the firewall application to protect the private LAN from attacks from the WAN interface

configure access policies or rules to specific network devices based on the time of day and Internet contents

configure and use the wireless features supported by the cable modem/router

enable the VPN protocol and configure IPSec tunnels, L2TP and PPTP server options

Gaming

If you are using your router for gaming, you may need to make changes to the router’s firewall setting for the game to work. This is done by setting up a DMZ or using port triggering so that the cable modem/router’s firewall won’t block the other players from your system during your gaming. The main difference between the methods is the amount of access someone has to your system.

A DMZ allows access on all ports of the computer. Because of this, DMZ's are less secure and should be used with caution on your computer. However DMZ’s work well with gaming stations since security is not as much of an issue for gaming stations as it is for computers.

Port triggering works by sensing when data is sent out on a predetermined outgoing port and then

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automatically opening up the corresponding incoming port(s). It will automatically forward the traffic on the incoming port to the computer that accessed the outgoing port. If your game uses one port to send outgoing data and a different port (or ports) for incoming data, you may want to use port triggering. You do not need to know the IP address of your gaming station to set up port triggering.

Once you’ve decided what type of security to use for gaming, you can set up that security using the appropriate section of this manual:

• DMZ: For instructions on how to set up a DMZ, please refer to page

• Port Triggering: For instructions on how to set up port triggering, please refer to page 48.

50.

Setting up wireless security for the iPhone®, iPod touch®, and other wireless devices

Appendix A discusses how to set up wireless security for the iPhone, iPod touch, iPad™ and other

tablets, and other devices.

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Installing the Cable Modem/Router with

Wireless-N

This chapter provides basic instructions for connecting the hardware and configuring the Cable Modem/Router with Wireless-N using the Zoom Configuration Manager. This chapter is almost identical to the printed Quick Start.

Package Contents

Your package contains the following items:

• Cable modem/router

• Power cord

• Ethernet RJ-45 cable

• Quick Start flyer

• CD with User Manual

System Requirements

• You need to connect the cable modem/router to a cable modem service that uses any of the

popular DOCSIS standards – 3.0, 2.0, or 1.1. If you need to get cable modem service, please speak with your cable service provider.

• To use this User Manual, you need a computer, an iPad or another tablet, or a game console.

If your cable service provider provided a cable modem starter kit, please continue below. If you don’t have or choose not to use the cable modem starter kit from your service provider, go to How to

connect to a computer if you don’t have or choose not to use a cable modem starter kit below.

If your cable service provider provided a cable modem starter kit

Some cable service providers supply a cable modem starter kit that can be useful when you install your cable modem. The kit may include a coaxial cable for connecting between a wall jack and your cable modem. (These are also available at most electronics retailers.) The kit will include instructions, and may also include a CD with software. If you receive a kit like this, we recommend that you read

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the kit’s instructions and use them to install your Zoom cable modem/router. This cable modem/router is DOCSIS 3.0 certified by CableLabs, and connects like a normal cable modem.

You may be asked by your cable service provider to provide the serial number and Cable MAC address, which are printed on the label on the bottom of the modem. Your cable service provider may also ask for your cable modem’s model name and number, which is Zoom 5350. You will need to plug in the cable modem/router’s power cord, connect to cable modem service using a coaxial cable, and then connect to a computer using either the included Ethernet cable or the wireless feature (see

Using the Cable Modem/Router to Make a Wireless Connection).

Note: Please refer to the Hardware Connection section if you would like to see a diagram of the

back of the cable modem/router and a description of the connections.

After you have installed your Zoom cable modem/router and it has synchronized itself with the cable network, your cable modem/router can connect your computer to the Internet.

Note: Allow 5 to 30 minutes to power up the first time because the cable modem/router must locate and connect to the appropriate channels for communication. You’ll see the DS, US, and/or Online modem lights flashing until the Online light stays steady green to signal success.

Now open your browser and go to a familiar Web site to check that the cable modem/router is working.

 If you want to connect the modem/router wirelessly to one or more devices, see

Connecting the Cable Modem/Router Wirelessly to Some Device.

 If you want to connect additional computers/devices using the modem/router’s

Ethernet/LAN ports, please see

Read This Only if You Are Connecting Additional

Computers and/or Other Devices to the Cable Modem/Router’s Ethernet ports.

 If you want to configure advanced options, please refer to the

Table of Contents at the

beginning of this User Manual to select a specific topic.

 If you want to set up a wireless network, please refer to

Appendix A: Setting Up Your Wireless Network. (Most newer Windows 7, Vista, and XP computers with built-in

wireless networking capabilities do not require the installation of a wireless component. If

this is the case, you should set up that computer’s wireless connection if it isn’t already configured using the Windows 7, Vista, or XP connect utility. See

Appendix A for

instructions.)

How to connect to a computer if you don’t have or choose not to use a cable modem starter kit

Note: You may be asked by your cable service provider to provide the serial number and Cable MAC address, which are printed on the label at the bottom of the modem/router. Your cable service provider may also ask for your cable modem’s model name and number, which is Zoom 5350.

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1 Be sure your computer is on and the cable modem/router is unplugged.

Note: Please refer to the

Hardware Connection section if you would like to see a diagram of

the back of the cable modem and a description of the connections as you read the following steps.

2 Connect one end of the coaxial cable to the cable outlet or splitter. Connect the other end of

the coaxial cable to the Cable connector on the rear panel of the cable modem. Hand-tighten the connectors to avoid damaging them.

¾ You can connect a coaxial cable between an open cable service wall jack and the cable

modem. (If no wall jack is available, you can use a coaxial T connector or splitter.)

¾ Alternatively, there may already be a coaxial cable that is connected to service and that has

an open end for connecting to the cable modem/router.

3 Plug the power cord into the AC IN connector on the rear panel of the cable modem/router

and into the electrical outlet. This turns the cable modem/router on. Check if the Power LED lights up.

4 For initial setup we recommend that you connect the provided Ethernet cable to any Gigabit

Ethernet port (GE / LAN 1, 2, 3, or 4) on the rear panel of the cable modem/router and

connect the other end to the Ethernet port on your computer. If you want to connect your computer wirelessly instead, see Connecting the Cable Modem/Router Wirelessly to Some

Device.

Note: Allow 5 to 30 minutes to power up the first time because the cable modem must locate and

connect to the appropriate channels for communication. You’ll see the DS, US, and/or Online modem lights flashing until the Online light stays steady green to signal success.

Now open your browser and go to a familiar Web site to check that the cable modem/router is working.

 If you want to connect the modem/router wirelessly to some device, see

Connecting the

Cable Modem/Router Wirelessly to Some Device.

 If you want to connect additional computers/devices using the modem/router’s

Ethernet/LAN ports, please see

Read This Only if You Are Connecting Additional

Computers and/or Other Devices to the Cable Modem/Router’s Ethernet ports.

 If you want to configure advanced options, please refer to the

Table of Contents at the

beginning of this User Manual to select a specific topic.

 If you want to set up a wireless network, please refer to

Appendix A: Setting Up Your Wireless Network. (Most newer Windows 7, Vista, and XP computers with built-in

wireless networking capabilities do not require the installation of a wireless component. If

this is the case, you should set up that computer’s wireless connection if it isn’t already configured using the Windows 7, Vista, or XP connect utility. See

Appendix A for

instructions.)

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Please note the following:

• Do not block the modem/router vents in any way.

• Do not use the modem where it’s very hot or very cold.

• Place the cable modem/router in a vertical orientation (using the “feet” at the bottom of the

unit to create a stable placement). The Power LED on the front panel should be at the top of the unit.

Hardware Connection

GE/ LAN 1-4 USB RESET Cable AC IN

Port Description GE 1-4 (Gigabit Ethernet 1-4

also known as LAN 1-4)

Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports.

USB The USB port is for manufacturer’s use only.

Use this button in the unlikely event that you want

RESET

to restore the default factory settings. This button is recessed to prevent accidental resets of your cable modem/router.

Cable Connect your coaxial cable line to this port. AC IN Connect the supplied power cord to this port.

Connecting the Cable Modem/Router Wirelessly to Some Device

Your cable modem/router has wireless-N for WiFi® compatible connection to your computer and/or other devices. The cable modem/router comes set up by default with WPA/WPA2 security, and this can be changed if you like.

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For those computer(s) and/or device(s) that support WPS, see

Using WPS to set up your wireless

network. For those computer(s) and/or device(s) that do support WPA/WPA2 but that don’t

support WPS, enter the default SSID and Pre-Shared Key below in the wireless network portion of the device’s configuration menus. (If you want setup tips for computers and other wireless-enabled devices, go to

Appendix A: Tips for setting up computers and other devices on a wireless network.)

Note: Typically, tablets like the iPad and e-readers don’t support WPS but do support WPA/WPA2.

Default Wireless Security Settings

The default SSID is: ZOOM The default Pre-Shared Key is: zoom#### where #### represents the last

4 characters of the Cable MAC address of the unit, which can be found on the label on the bottom of the cable modem/router.

Note: If you want to change the default SSID and Pre-Shared Key, please refer to page 15 for instructions.

In the unlikely event that one or more of your devices only supports WEP security, please refer to page 18 for instructions on how to configure WEP security.

Using WPS to set up your wireless network

If all the WiFi compatible wireless devices on your network support WPS:

1 Press the WPS LED pushbutton on the front panel of the router for 5 seconds. The WPS LED

should blink green.

2 Within 2 minutes (before the WPS LED light turns off), press the WPS button on the device that

you’re linking wirelessly to the modem/router. The button may be a physical pushbutton on the device or a button on a page of the device’s wireless network configuration menus.

Note: Windows 7 SP1 (Service Pack 1) or the latest updates, or Windows Vista SP2 (Service Pack 2) users can use WPS for easy configuration.

a Open Connect to a Network by right-clicking the network icon in the

notification area of the Windows taskbar.

b A list of available networks is displayed. c Click ZOOM (or the SSID you changed the default to), and then click Connect. d You may see a screen with a text box for the Security key. If WPS configuration is

supported, you may see a message such as You can also connect by pushing the button on the router.

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Press the Wi‑Fi Protected Setup (WPS) button on the router for 5 seconds. (You do not need to type a security key or passphrase in the Security key text box on your Windows machine). The cable modem/router will automatically set up the computer to connect to the network and apply the network's security settings. Then click OK on the Connect to a Network dialog box.

3 Congratulations! You should now have a secure connection between your cable modem/router

and a device. Now is a good time to check that your device’s Internet connection is working. Open your browser and go to a familiar Web site. If you are able to connect, continue with the next step below. If you are not able to connect to the Internet, please see

AppendixB: Troubleshooting Tips.

4 If you have other devices whose WPS security you need to set, repeat steps 1 through 3 for each

device. When they are all set, go to step 5.

5 Your basic setup for local wireless devices is complete.

Note: If you want to change the default SSID and Pre-Shared Key, please refer to page 15 for instructions.

Read This Only if You Are Connecting Additional Computers and/or Other Devices to the Cable Modem/Router’s Ethernet/LAN ports

You can plug up to four computers, game consoles, or other Ethernet-capable devices into the cable modem/router’s LAN ports. For information about your specific device, please refer to the documentation that came with that device. Follow the instructions below for each computer or other device.

1 If you connected the cable modem/router to a computer using a wired connection when setting

up the cable modem/router, unplug the computer now if you don’t want it to stay connected to the cable modem/router.

2 To connect a computer or other Ethernet-capable device, plug one end of an Ethernet cable into

an available Ethernet (GE 1, 2, 3, or 4) port on the cable modem/router and plug the other end of the Ethernet cable into the Ethernet port of the additional device you want to connect to the

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cable modem/router. (If you are connecting a hub or a switch, this is typically called an Uplink or Expansion port.) If you are connecting a computer or game station, go to step 5 of this

section.

3 If you are connecting a network device such as a switching hub, use the instructions that came

with that device. Then reboot any computer that is part of your network. For example, if you connected a switching hub, reboot any computer that will be connected to that switching hub.

4 If you are connecting a HomePlug adapter pair with one adapter plugged into the cable

modem/router and an AC outlet, and the other adapter plugged into a computer or game station and an AC outlet, make those connections and then go to step 5.

5 Verify that your Internet connection is working. Open a Web browser on each computer that’s

using your network and try to connect to a familiar Web address.

Note: If at any time you need to make changes to the cable modem/router’s configuration, open a web browser from any PC on your cable modem/router’s network and type http://192.168.0.1 to open the Zoom Configuration Manager. Alternately, you can connect a computer directly to the cable modem/router, open its browser, and then type http://192.168.0.1.

6 Congratulations! You have connected an additional device to the Internet. You can connect up

to 4 Ethernet-capable devices to the cable modem/router, following the instructions above for each device and starting at step 2 of this section.

 If you want to set up a wireless network, please refer to

Wireless Network. (Most newer Windows 7, Vista, and XP computers with built-in

wireless networking capabilities do not require the installation of a wireless component. If

this is the case, you should set up that computer’s wireless connection if it isn’t already configured using the Windows 7, Vista, or XP connect utility. See instructions.)

 If you want to configure advanced options, continue with the section Logging in to the

Zoom Configuration Manager. Then refer to the

this User Manual for instructions for the feature(s) you want to configure.

Appendix A: Setting Up Your

Appendix A for

Table of Contents at the beginning of

Logging in to the Zoom Configuration Manager

Step 1: Connecting the Router to a Computer

1 Connect the router to a computer following the instructions under How to connect to a

computer if you don’t have or choose not to use a cable modem starter kit. Then continue to Step 2 below.

Step 2: Establishing Communication

1 Open your Web browser, enter http://192.168.0.1 in the address bar, and press the Enter key to

open the Cable Modem/Router configuration software.

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2 In the Enter Network Password dialog box, type the following User Name and Password in

lower case, then click OK. User Name: admin Password: admin

3 The Status page should appear. If the Status page doesn’t appear, please see

Troubleshooting Tips.

Appendix B:

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From the Zoom Configuration Manager, you can configure advanced features and make changes to the default wireless security options including the SSID and Pre-Shared Key.

 If you want to change the default SSID or Pre-Shared Key, go to

Key and SSID from the default settings.

 If you need instructions for setting up a wireless network, please refer to

Setting Up Your Wireless Network. (Most newer Windows 7, Vista, and XP

computers with built-in wireless networking capabilities do not require the installation

of a wireless component. If this is the case, you should set up that computer’s wireless connection if it isn’t already configured using the Windows 7, Vista, or XP connect utility.

Appendix A for instructions.)

See

 Otherwise, refer to the Table of Contents to select a specific topic for advanced options.

Changing the Pre-Shared

Appendix A:

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Setting Wireless Security

Your cable modem/router comes from the factory with, security turned on by def ault. If you want to use another security mode instead of the default security mode of WPA-PSK/WPA2-PSK , or if you want to change the Pre-Shared Key, this chapter explains how.

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There are two basic wireless security modes, WPA and WEP. There are two versions of WPA: WPA and WPA2. When configured as part of a typical home or small office network, WPA and WPA2 require a Pre-Shared Key, or PSK. These modes are typically called WPA-PSK and WPA2-PSK, respectively, though sometimes they’re just called WPA and WPA2. You can enable either WPA-PSK or WPA2-PSK alone, or you can enable both WPA-PSK and WPA2-PSK together. By default, your cable modem/router has both WPA-PSK and WPA2-PSK enabled. You will only need to change the security mode if you know that you have a device you are connecting to your wireless network that only supports WEP. (Go to an unsecured network, this is discussed late in this chapter in Disabling Security.

Note: If you have a Radius Server (very unlikely for a home network), select the WPA/WPA2 options without PSK. All instances of WPA and/or WPA2 that follow refer to WPA-PSK and/or WPA2-PSK unless noted otherwise.

You can check to see if all other clients that you plan to put on the network support WPA or WPA2. You can do this by checking the manual that came with each device or by checking the configuration software for the installed device. Look under Security or Encryption or Setup or Advanced Features. devices.

If all of the devices you want to connect to your wireless network support WPA or WPA2 you may want to change the Pre-Shared Key and/or change the Network Name (SSID. In that case, go below

Changing the Pre-Shared Key and SSID from the default settings. For instructions on

to configuring WPA/WPA2 Security with your devices, go to

If any of the devices you want to connect to your wireless network do not support WPA or WPA2, go to

Setting Up Security Using WEP.

Appendix A discusses how to check the configuration software for various wireless

Setting Up Security Using WEP.) In the unlikely event that you want

WPA/WPA2 Security.

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If you need to set up an unsecured network, see

Changing the Pre-Shared Key and SSID from the default settings

In the default security setting, both WPA-PSK and WPA2-PSK are enabled. The default SSID is ZOOM and Pre-Shared Key is

the Cable MAC address of the unit, which can be found on the label on the bottom of the cable modem/router. If you want to change the SSID and/or the Pre-Shared Key, go to WPA/WPA2

Security.

zoom#### where #### represents the last 4 characters of

Disabling Security.

WPA/WPA2 Security

WPA and WPA2 use a passphrase or PSK that you choose and enter on the Cable Modem/Router and other wireless devices on the network (clients) to set up security. To use WPA/WPA2, all of the wireless devices on your network must support either encryption method. If you know that all your devices support the more secure WPA2 you can enable WPA2 only instead of both WPA and WPA2.

1 Open the Zoom Configuration Manager by typing the following in your Web browser's address

http://192.168.0.1

bar:

2 In the Enter Network Password dialog box, type the following User Name and Password in

lower case, then click OK..

User Name: admin

Password: admin (The User Name and Password entered here are not the same as the User Name and Password that your Internet service provider may have given you.)

3 Click Wireless on the top menu. 4 Then click Primary Network on the left-side menu and in the text box labeled Network Name

(SSID), type an SSID of your choice. The SSID needs to be at least one character long, and it’s probably best to pick a name that you’ll recognize as yours.

5 Start by setting all the following drop-down menus to Disable: WPA, WPA-PSK, WPA2, and

WPA2-PSK.

6 Then select Enable for the mode(s) you choose for setting wireless security.

Note: To use WPA2 /WPA, all of the wireless devices on your network must support either encryption method. In this case, enable:

o WPA-PSK and WPA2-PSK (if you want to use a Pre-Shared Key)

o WPA and WPA2 (use this only if your network uses a Radius Server. This is very

uncommon for a home network)

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If you know that all your devices support the more secure WPA2 you can enable WPA2 only (or WPA2-PSK if you want to use a Pre-Shared Key) instead of WPA and WPA2.

7 In the WPA Pre-Shared Key text box (only if you selected an option requiring a Pre-Shared Key),

enter a passphrase of your choice (a minimum of 8 characters). Write down this passphrase and put it where you can find it – on the bottom of the Cable Modem/Router case, for instance.

8 Click Apply. 9 Now you need to set up each of your wireless devices with the SSID and passphrase.

a First, make sure that the device's wireless capability is switched on. (Many

notebooks have a switch for wireless, for instance.)

b Next go to the device’s area for configuring a wireless network connection. (If you

need them, tips for finding this area are in

Appendix A.)

• For a Windows computer, click the Wireless Networking icon at the

lower right corner of the screen.

• For another device such as an iPhone or iPad, you may have to click on

something like Settings and then WiFi. Skip (c) and continue with (d) below.

c Select the Site Survey or Scan option to see a list of the access points in your area.

That list should include the SSID ZOOM or the SSID you created.

d Select ZOOM (or the SSID you created).

Note: If any of your devices support WPS, you can configure WPS for those

devices. Press the WPS LED pushbutton on the front panel of the router for 5 seconds. The WPS LED should blink green. Within 2 minutes (before the WPS LED light turns off), press the WPS button on the device that you’re linking wirelessly to the modem/router. The button may be a physical pushbutton on the device or a button on a page of the device’s wireless network configuration menus. Skip (e) and (f).

Windows 7 (SP1) Service Pack 1 or the latest updates, or Windows Vista SP2 users, you can use WPS for easy configuration. Click Connect. Then press the

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Wi‑Fi Protected Setup (WPS) button on the router for 5 seconds.

(You do not need to type a security key or passphrase in the Security Key text box on your Windows machine). The cable modem/router will automatically set up the computer to connect to the network and apply the network's security settings. Then click OK on the Connect to a Network dialog box. Skip (e) and (f).

e Enter the Pre-Shared Key that you just wrote down in Step 7.

f Save your settings.

That’s it! Your security setup is now complete!

Setting Up Security Using WEP

If any of your network devices DO NOT support WPA or WPA2, you can use WEP to configure network security. WEP can be configured two ways: 64-bit and 128-bit. 128-bit WEP provides more security than 64-bit.

1 Open the Zoom Configuration Manager by typing the following in your Web browser's address

http://192.168.0.1

bar:

2 In the Enter Network Password dialog box, type the following User Name and Password in

lower case, then click OK..

User Name: admin

Password: admin (The User Name and Password entered here are not the same as the User Name and Password that your Internet service provider may have given you.)

3 Click Wireless on the top menu. 4 Then click Primary Network on the left-side menu.

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5 From the WEP Encryption drop-down menu, select WEP-64 bit (or WEP-128 bit for more

security).

6 For Network Key 1, you can either enter your own WEP Key or you can have WEP Keys

generated.

If you are entering a network key of your choice, enter 13 ASCII characters or 26 hexadecimal digits for 128-bit encryption keys. Enter 5 ASCII characters or 10 hexadecimal digits for 64-bit encryption keys.

Otherwise, type something into the text box and click on Generate WEP Keys and WEP Keys will automatically be generated for you.

Caution! Do not click Apply until you have entered WEP Keys.

7 Click Apply.

Every wireless network client needs to be set individually. Open the wireless configuration software that came with the device, which should be running on the computer where the device is installed. (Tips for finding the wireless configuration section of your device can be found in Find the configuration menu for security, choose WEP, and enter the Network Key, exactly as you entered it or exactly as it was generated for you on the Cable Modem/Router Wireless page.

Your security setup configuration is now complete!

Appendix A.)

Disabling Security

If for some reason you need to set up an unsecured network, you will need to disable the default security that is currently set up for your cable modem/router. Follow the instructions below.

1 Open the Zoom Configuration Manager by typing the following in your Web browser's address

http://192.168.0.1

bar:

2 In the Enter Network Password dialog box, type the following User Name and Password in

lower case, then click OK..

User Name: admin

Password: admin (The User Name and Password entered here are not the same as the User Name and Password that your Internet service provider may have given you.)

3 Click Wireless on the top menu. 4 Then click Primary Network on the left-side menu and in the text box labeled Network Name

(SSID), type an SSID of your choice. The SSID needs to be at least one character long, and it’s probably best to pick a name that you’ll recognize as yours.

5 Set all the following drop-down menus to Disable: WPA, WPA-PSK, WPA2, and WPA2-PSK. 6 Click Apply.

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7 Now you need to set up each of your wireless devices with the SSID.

a First, make sure that the device's wireless capability is switched on. (Many

notebooks have a switch for wireless, for instance.)

b Next go to the device’s area for configuring a wireless network connection. (If you

need them, tips for finding this area are in

Appendix A.)

• For a Windows computer, click the Wireless Networking icon at the

lower right corner of the screen.

• For another device such as an iPhone or iPad, you may have to click on

something like Settings and then WiFi. Skip (c) and continue with (d) below.

c Select the Site Survey or Scan option to see a list of the access points in your area.

That list should include the SSID ZOOM or the SSID you created.

d Select ZOOM (or the SSID you created).

That’s it! You have now disabled security.

If you are like most users, you don’t need to read further in this manual. You do want to read further if you are a network administrator or if you are using the Cable Modem/Router with Wireless-N for gaming or something else that requires special settings.

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Chapter

Menu Options

Status

Go to this section if you want to…

monitor or troubleshoot problems with the cable

See Page

modem/router

Basic

Advanced

Firewall

make some modifications for more advanced uses

make use of advanced router features supported by the cable modem/router

configure the firewall application to protect the private LAN from attacks

from the WAN interface

Parental Control

configure access policies or rules to specific network devices based on the time of

day and Internet contents

Wireless

VPN

configure and use the wireless features supported by the cable modem/router

enable the VPN protocol and configure IPSec tunnels, L2TP and PPTP server

options

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Accessing the Cable Modem/Router’s Configuration Manager

From your Web browser, you will log in to the interface to define system parameters, change password settings, view status windows to monitor network conditions, and control the cable modem/router and its ports.

To access the cable modem/router’s Configuration Manager, use the following procedure:

1 Launch a Web browser.

Note: Your computer does not have to be online to configure your cable modem/router.

2 In the browser address bar, type http://192.168.0.1 and press the Enter key.

For example:

The Login screen appears (see

Figure 1. Login Screen

3 In the Login screen, enter:

Figure 1)

default username: admin

default password: admin

Both the username and password are case sensitive. After you log in to the Zoom Configuration Manager interface, you can change the default password on the Status - Security page.



Menu Bar

Submenu

4 Click the Login button to access the cable modem/router. The Status page appears, showing

connection status information about your cable modem/router.

Understanding the Configuration Manager Interface Screens

The top of the management interface contains a menu bar you use to select menus for configuring the cable modem/router. When you click a menu item, information and any configuration settings associated with the menu appear in the main area of the interface (see

Figure 2). If the displayed information exceeds what can be shown in the main area, scroll bars appear to the right of the main area so you can scroll up and down through the information.

Figure 2. Main Areas on the Configuration Manager Interface

Every menu has submenus associated with it. If you click a menu item, the submenus appear on the left frame of the Configuration Manager. For example, if you click the Status menu item, the submenu Software, Connection, Security and Diagnostics appear on the left column (see 3

Figure

Main Area



Figure 3. Example of Status Submenu

The right-most item on the menu bar is the logout option. Click it to log out from the Configuration Manager interface.

Configuration Manager Interface Menus

Table 1 describes the menus in the Configuration Manager interface.

Table 1. Configuration Manager Interface Menus

Menu Options

Status

Basic

Go to this section if you want to…

monitor or troubleshoot problems with the cable modem/router

make some modifications for more advanced uses

See Page

make use of advanced modem/router

Advanced

features supported by the cable

modem/router

configure the firewall application to protect

Firewall

the private LAN from attacks from the

WAN interface

Parental Control

Wireless

configure access policies or rules to specific network devices based on the time of day and Internet contents

configure and use the wireless features supported by the cable modem/router

enable the VPN protocol and configure

VPN

IPSec tunnels, L2TP and PPTP server

options



Status Menu Options

The Status Menu lets you:

¾ View the status and connection information of the cable modem/router ¾ Change the administrator password ¾ Use diagnostic tools for troubleshooting

Software

The Software page is a read-only screen that shows the cable modem/router’s current system software version. This page appears when you first log in to the Configuration Manager interface. You can also display it by clicking Status in the menu bar and then click the Software submenu. Figure 4 shows an example of the menu and Table 2 describes the items you can select.

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Figure 4. Software Menu

Table 2. Software Menu Option

Option Description

Information Shows the information on the current system software.

Status

Shows the system up time, network accessibility, and IP address of the Cable modem/router.

Connection

The Connection page is a read-only screen that shows the status of steps in your cable modem/router registration process. It also shows your cable modem/router’s upstream and downstream channel status.

To access the Connection page, click Status in the menu bar and then click the Connection submenu.



Figure 5 shows an example of the menu.

Figure 5. Example of Connection Page

Security

The Security page allows you to configure access privileges and restore the cable modem/router to its factory defaults.

To access the Security page, click Status in the menu bar and then click the Security submenu. 6

shows an example of the menu and Table 3 describes the items you can select.

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Figure

Figure 6. Example of Security Page

To restore the cable modem/router to factory defaults:

1 In the Security submenu, select the Yes button next to Restore Factory Defaults. 2 Click Apply. 3 Click OK to reboot the cable modem/router. The reboot is complete when the POWER LED

stops blinking.

4 If the Login screen doesn’t reappear, click the Refresh link to log back in to the Configuration

Manager.

Table 3. Security Menu Option

Option Description Password Change User ID

Enter the new ID for the administrator.

New Password Enter the new security password. Re-Enter New password Current User ID Password Restore Factory Defaults

Re-enter (confirm) the new security password.

Enter the current ID of the administrator.

Allows you to reset to factory default settings.

Note: You DO NOT have to restore factory defaults to change the password.

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Diagnostics

Note: Some versions may not support this feature.

The Diagnostics page allows you to troubleshoot connectivity problems. Two utilities are provided for troubleshooting network connectivity: Ping and Traceroute.

Ping allows you to check connectivity between the cable modem/router and devices on the LAN while Traceroute allows you to map the network path from the cable modem/router to a public host.

Selecting Traceroute from the drop-down Utility list will present alternate controls for the Traceroute utility.

To access the Diagnostics page, click Status in the menu bar and then click the Diagnostics submenu.

Figure 7 and Figure 8 show the examples of the menu and



Table 4 describes the items you can select.

Figure 7. Example of Diagnostics - Ping Page

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+ 78 hidden pages

Zoom Cable Modem/Router with Wireless-N User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

WPA/WPA2 Security

Setting Up Security Using WEP

Disabling Security