Zoom ADSL Modem User Manual

ADSL Modem

U S E R ’ S M A N U A L

USB

NOTICE

This document contains proprietary information protected by copyright, and
this Manual and all the accompanying hardware, software, and
documentation are copyrighted. All rights are reserved. No part of this
document may be photocopied or reproduced by mechanical, electronic, or
other means in any form.

The manufacturer do es not warrant that the hardwar e will work properly in
all environments and applications, and makes no warranty or representation,
either expressed or implied, with respect to the quality, performance,
merchantability, or fitness for a particular pur po s e of the software or
documentation. The manu facturer reserves the right to make changes to the
hardware, software, and documentation without obligat ion to notify an y
person or organization of the revision or change.

All brand and product names are the trademarks of their respective owners.

© Copyright 2002
All rights reserved.

Contents

GETTING STARTED .......................................................... 4

MPORTANT! BEFORE YOU BEGIN ............................................... 4

I
S

YSTEM REQUIREMENTS........................................................... 5

HAT YOUR PACKAGE CONTAINS ............................................... 5

W
I

F YOU NEED HELP .................................................................6

INSTALLATION ................................................................ 7

NSTALLING THE SOFTWARE......................................................7

I
C

ONNECTING THE HARDWARE.................................................... 9

NSTALLING PHONE FILTERS.................................................... 10

I
C

ONNECTING TO THE INTERNET ............................................... 12

ONITORING YOUR DSL CONNECTION ...................................... 13

M

REMOVING YOUR MODEM............................................. 14

APPENDIX A CUSTOM INSTALLATION INSTRUCTIONS 15

APPENDIX B TROUBLESHOOTING................................. 22

APPENDIX C REGULATORY INFORMATION................... 24

Getting Started

Congratulations on purchasing your Zoom ADSL USB modem.
This Guide is organized as follows:

• Getting Started

• Installation

• Troubleshooting

• Regulatory Information.

Important! Before You Begin

Before installing your modem, you must have DSL service enabled
on your telephone line. To do this, you need to sign a contract with
a DSL service provider. They will arrange to have DSL enabled,
and provide you with a Username and Password (if required) and
the Communications Settings necessary to log on to their network.

You will need your Username and Password to complete the
installation, so please make sure you have them to hand.

Username _________________________

Password _________________________

The following table lists some of the more common DSL
broadband communications settings. This table is intended for
reference only. Typically you should not need to enter this
information; it should be automatically supplied if needed as part
of your service provider’s installation procedure.

4 Zoom ADSL Modem User’s Manual

Service Provider VPI VCI Protocol (Encapsulation)

France (1) 8 35 PPPoE LLCSNAP (RFC 2516)
France (2) 8 67 PPPoA VCMUX (RFC 2364)
Portugal 0 35 PPPoE LLCSNAP (RFC 2516)
Spain—Telefonica 8 32 PPPoE LLCSNAP (RFC 2516)
Spain—Tiscali 1 32 PPPoA VCMUX (RFC 2364)
U.K. 0 38 PPPoA VCMUX (RFC 2364)
U.S.A. 0 35 PPPoE LLCSNAP (RFC 2516)

System Requirements

• Windows 98/98SE, 2000, Millennium (Me), or XP operating

system.

• PC-compatible with a USB port: 200 MHz or faster PC for

Windows 98/2000/Me; 350 MHz or faster PC for Windows
XP.

• 32 MB of RAM or greater.

What Your Package Contains

In addition to this manual, your package includes the following
items:

• ADSL USB modem.

• RJ-11 phone cord.

• RJ-11-to-wall-jack adapter (certain models only).

• DSL phone filter(s) (certain models only).

• USB cable.

• Installation software and Customer Support information

(including Warranty) on CD.

You also need a telephone wall jack to plug the modem into. The
associated phone line must be DSL enabled.

Getting Started 5

If You Need Help

• If you have hardware installation problems, our Technical

Support Staff will be happy to assist you. Please see the
Customer Support portion of the CD for contact information.

• If you have DSL service problems, you should contact your

DSL service provider.

6 Zoom ADSL Modem User’s Manual

Installation

Setting up the Zoom ADSL USB modem involves the following
tasks:

• Installing the software

• Connecting the hardware

• Installing phone filters (if applicable)

• Connecting to the Internet.

Installing the Software

Note: The dialog boxes shown here are typical of Windows 98.

Depending on your computer’s operating system, your
dialog boxes may look slightly different.

Insert the supplied CD into your CD-ROM drive. The CD

1111

should start automatically after a few seconds. If it doesn’t,
from the desktop click
where E is the letter of your CD-ROM drive. Click OK.

Start | Run

and type

E:\setup.exe

,

Click the

2222

Click the

3333

When the following dialog box displays, select your service

4444

provider or country from the dropdown list and click

Note!

listed, turn to page 15 for instructions.

Installation 7

ADSL Modem Installation Wizard

option.

USB

If you do not see your service provider or country

button.

Next

.

A dialog box displays, tracking the installation sequence.

5555

No action is required on your part until another dialog box
displays, prompting you to install the hardware.

Keep your computer on and continue below.

8 Zoom ADSL Modem User’s Manual