Zoom 1652B, 651A, 1640B, 5615A, 1645B User Manual

ZOOM MODEM

Quick Start

This Quick Start tells you how to install your modem with a Windows PC.
Detailed information about advanced features and installation instructions for
Macintosh and Linux are in the User Guide on the CD. The modem requires
that you have ADSL service, which is usually called DSL in the USA.

Important Safety Measures

• To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed
or CSA-certified phone cord.

• Do not use this product near water — for example, in a wet basement or next to a
swimming pool.

• Avoid using a telephone (other than a cordless phone) during an electrical storm.

• Do not use the telephone to report a gas leak while you are in the vicinity of the leak.

1 Turn on the Windows computer that you will use for setup. This can be any

Windows Vista™, XP, 2000, Me or 98 computer with an available Ethernet
port.

2 Close any open programs, including any antivirus software or pop-up

blockers.

3 Insert the supplied CD into the CD drive of your computer. The CD should

start automatically. (If the CD does not start automatically, click the Windows
Start button, click Run, and then type E:\setup.exe, where E is the letter of
your CD drive.)

Windows Vista:

If the AutoPlay dialog box appears, click Run Setup.exe:
If the User Account Control dialog box appears, click Allow.

4 Follow the on-screen prompts for the Install Assistant.

Windows Vista: If a message tells you that Windows can't verify the
publisher of the driver software, select Install this driver software
anyway.

If you are prompted to enter your ADSL provider user name and password,
remember that these terms are case-sensitive. It will take 1-3 minutes to
establish a connection with your ADSL service.

Congratulations! Your installation is complete.

To test your installation, open your browser and go to a familiar Web site. If your
browser works, installation is complete for the computer you used for setup. If
your browser doesn't work, see the Troubleshooting Tips below.

Advanced Features

The options that are set by default when your modem is installed are sufficient
for most users. However, those who want or need to change the modem’s
settings can do so using the Advanced Setup page. To open this page, follow
these steps to log in to the Zoom Configuration Manager:

1 Open your Web browser. If you have an Ethernet connection, type 10.0.0.2

in the address bar. If you have a USB connection (X4 and X5 only), type

10.0.0.3 in the address bar. Then press Enter.

2 In the login box, type the following User Name and Password in lowercase

letters:

User Name: admin
Password: zoomadsl

On the Basic Setup page, click the Advanced Setup button

at the top of the

page. Click one of the buttons on the Advanced Setup page to use a feature.
For information about using the Advanced Setup features, please see the online

Help and the User Guide on the CD.

Troubleshooting Tips

Problem My modem’s DSL light is steady on, but I cannot connect to the Internet.

Check these items:

• If you are using an Ethernet port, check that the modem’s ETHERNET (X5) or
LAN (X3 and X4) light is on. If you are using a USB port, check that the

modem’s USB light is on. If the appropriate light is not on, reboot your
computer. If the light is still not on, try replacing the cable.

• Make sure that you have typed your ADSL username and password
correctly. Follow the steps listed under Advanced Features on page
to the Zoom Configuration Manager, and on the Basic Setup page verify your
user name and password.

2 to log in

Problem
My modem’s DSL light continually blinks and does not stay steady on.

Check these items:

• Verify that your service provider has turned on your ADSL service. If you’re
not sure, you can place a call to your service provider’s customer support to
verify this.

2