(a) ZOLL Medical Corporation warrants to the original equipment purchaser that beginning on the date of installation, or thirty (30) days after the date of shipment from
ZOLL Medical Corporation's facility, whichever first occurs, the equipment (other than accessories and electrodes) will be free from defects in material and workmanship
under normal use and service for the period of one (1) year. Durin g such peri od ZOLL Medical Corpor ation will, at no charge to the customer, either repair or replace (at
ZOLL Medical Corporation's sole option) any part of the equipment found by ZOLL Medical Corporation to be defective in material or workmanship. If ZOLL Medical
Corporation's inspection detects no defects in material or workmanship, ZOL L Medical Corporation's regular service char ges shall apply. (b) ZOLL Medical Corporation
shall not be responsible for any equipment defect, the failure of the equipment to perform any function, or any other nonconformance of the equipment, caused by or
attributable to: (i) any modification of the equipment by the customer, unless such modification is made with the prior written approval of ZOLL Medical Corporatio n; (ii)
the use of the equipment with any associated or complementary equipment, (iii) installation or wiring of the equipment other than in accordance with ZOLL Medical
Corporation's instructions. (c) This warranty does not cover items subject to normal wear and burnout during use, including but not limited to lamps, fuses, batteries, patient
cables and accessories. (d) The foregoing warranty constitutes the exclusive remedy of the customer and the exclusive liability of ZOLL Medical Corporation for any
breach of any warranty related to the equipment supplied hereunder. (e) Limitation of Liability: ZOLL shall not in any event be liable to Purchaser, nor shall Purchaser
recover, for special, incidental or consequential damages resulting from any breach of warranty, failure of essential purpose, or under any other legal theory including but
not limited to lost profits, lost savings, downtime, goodwill, damage to or replacement of equipment and property, even if ZOLL has been advised of the possibility of such
damages.
THE WARRANTY SET FORTH HEREIN IS EXCLUSIVE AND ZOLL MEDICAL CORPORATION EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES
WHETHER WRITTEN, ORAL, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A P ARTICULAR PURPOSE.
For additional information, please call ZOLL Medical Corporation at 1-800-348-9011 (in Massachusetts 1-978-421-9655). International customers should call the nearest
authorized ZOLL Medical Corporation service center.
Software License
Read this License agreement carefully before operating any of the M Series products.
Software incorporated into the system is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties. This
software is licensed, not sold. By taking delivery of and using this system, the Purchaser signifies agreement to and acceptance of the following terms and conditions:
Grant of License: In consideration of payment of the software license fee which is part of the price paid for this product ZOLL Medical Corporation grants the Purchaser
a non-exclusive license, without right to sublicense, to use the system software in object-code form only.
Ownership of Software/Firmware: Title to, ownership of and all rights and interests in the system software and all copies thereof remain at all times vested in the
manufacturer, and Licensors to ZOLL Medical Corporation and they do not pass to Purchaser.
Assignment: Purchaser agrees not to assign, sub-license or otherwise transfer or share its rights under the license without the express written permission of ZOLL Medical
Corporation.
Use Restrictions: As the Purchaser, you may physically transfer the products from one location to another provided that the software/firmware is not copied. You may not
disclose, publish, translate, release or distribute copies of the software/firmware to others. You may not modify , adapt, translate, reverse engineer, decompile, crosscompile,
disassemble or create derivative works based on the software/firmware.
No Implied License
Possession or purchase of this device does not convey any express or implied license to use the device with replacement parts which would, alone, or in combination with
this device, fall within the scope of one or more of the patents relating to this device.
TABLEOF CONTENTS
PREFACE ....................................................................................................................................................................................... V
Additional Reference Material ........................................................................................................................................................... vi
Conventions ....................................................................................................................................................................................... vii
Service Policy Warranty .................................................................................................................................................................... vii
Technical Service .............................................................................................................................................................................. vii
Technical Service for International Customers ................................................................................................................................ viii
Before You Begin the Maintenance Tests ............................................................................................................................................2
Equipment You Need to Perform the Maintenance Tests ....................................................................................................................2
Equipment You Need for the M Series Options Maintenance Tests ....................................................................................................3
Zoll M Series Error Messages ............................................................................................................................................................42
Parts That May Need Replacing After Disassembly ..........................................................................................................................60
Overview of Modules .........................................................................................................................................................................62
1. Removing the ZIF Keeper ............................................................................................................................................65
2. Removing the Front Panel ............................................................................................................................................66
2A.Removing the Display .................................................................................................................................................67
2B.Removing the Control Board ......................................................................................................................................68
3. Removing the Upper Housing Assembly .....................................................................................................................70
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M Series Service Manual
4. Removing the System Board Assembly .......................................................................................................................71
5. Removing the Battery Interconnect Board Assembly ..................................................................................................73
6. Removing the High Voltage/Charger Assembly .........................................................................................................74
7. Removing the High Voltage Module Assembly ..........................................................................................................76
8. Removing the High Voltage Capacitor Assembly .......................................................................................................77
9. Removing the System Interconnect Board ...................................................................................................................78
10.Removing the Printer/Recorder Motor ........................................................................................................................79
11.Removing the Lower Housing Assembly ....................................................................................................................80
12.Removing the Print Head Assembly ............................................................................................................................81
13.Removing the PCMCIA Card Slot Assembly .............................................................................................................82
14.Removing the Paddle Release Latch ...........................................................................................................................83
CHAPTER 4 REPLACEMENT PARTS ...........................................................................................................................................85
Replacement Parts ..............................................................................................................................................................................86
Field Replacement Parts .....................................................................................................................................................................90
Main System Board ............................................................................................................................................................................94
Main System Board Functions ...........................................................................................................................................................96
Power Supply ................................................................................... ...................................................................................................98
ECG Front End ...................................................................................................................................................................................99
Multifunction Electrode (MFE)/PADS (System Board and High Voltage Module) .........................................................................99
CPU and EPU .....................................................................................................................................................................................99
High Voltage Module .......................................................................................................................................................................100
Defibrillator Charging and Discharging ...........................................................................................................................................101
High Voltage Capacitor Monitor ......................................................................................................................................................102
Pacer/Defibrillator Control Signals ..................................................................................................................................................103
System Interconnect Module ............................................................................................................................................................105
Front Panel and Controls PWBA ......................................................................................................................................................106
M Series Options ............................................................... ...............................................................................................................106
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M Series Service Manual
Isolated Power Supply Module .........................................................................................................................................................107
12 Lead Option .................................................................................................................................................................................107
INDEX ..........................................................................................................................................................................................113
Interconnect Diagram for the M Series Monophasic Unit ...............................................................................................................118
Interconnect Diagram for the M Series Biphasic Unit .....................................................................................................................119
Interconnect Diagram for the M Series CCT Biphasic Unit ............................................................................................................120
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M Series Service Manual
iv
M Series Service Manual
Overview
ZOLL Medical Corporation’s M Series Service Manual is intended for the service technician whose responsibility is
to identify malfunctions and/or make repairs at the subassembly level. The Zoll M Series Service Manual has five
main sections and one appendix.
Preface—Contains safety warnings and an overview of the manual’s contents. Be sure to review this section
thoroughly before attempting to use or service the M Series unit.
Chapter 1—Maintenance T ests explains how to check the defibrillator’s performance using a series of recommended
checkout procedures to be conducted every six months.
Chapter 2—Troubleshooting provides a listing of the procedures and error messages to help the service technician
detect faults and repair them.
Chapter 3—Disassembly Procedures describes step-by-step procedures for removing subassemblies from the
M Series unit.
Chapter 4—Replacement Parts List displays a complete list of ZOLL part numbers for field replaceable parts
available for the M Series unit, allowing the service person to identify and order replacement parts from ZOLL.
Chapter 5—Functional Description provides technical descriptions for the M Series major subassembly modules.
Appendix A—M Series Operator’s Manual.
Preface
Safety Considerations
The following section describes general warnings and safety considerations for operators and patients. Service
technicians should review the safety considerations prior to servicing any equipment and read the manual carefully
before attempting to disassemble the unit. Only qualified personnel should service the M Series unit.
Federal (U.S.A.) law restricts this unit for use by or on the order of a physician.
Safety and effectiveness data submitted by ZOLL Medical Corporation to the Food and Drug Administration (FDA)
under section 510(K) of the Medical Device Act to obtain approval to market is based upon the use of ZOLL
accessories such as disposable electrodes, patient cables and batteries. The use of external pacing/defibrillation
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M Series Service Manual
electrodes and adapter units from sources other than ZOLL is not recommended. ZOLL makes no representations or
warranties regarding the performance or effectiveness of its products when used in conjunction with pacing/
defibrillation electrodes and adapter units from other sources. If unit failure is attributable to pacing/defibrillation
electrodes or adapter units not manufactured by ZOLL, this may void ZOLL's warranty.
Only qualified personnel should disassemble the M Series unit.
WARNING! This unit can generate up to 4500 volts with sufficient current to cause lethal shocks.
All persons near the equipment must be warned to “STAND CLEAR” prior to discharging the defibrillator.
Do not discharge the unit’s internal energy more than three times in one minute or damage to the unit may result.
Do not discharge a battery pack except in a Base PowerCharger
Do not use the M Series in the presence of flammable agents (such as gasoline), oxygen-rich atmospheres, or
flammable anesthetics. Using the unit near the site of a gasoline spill may cause an explosion.
Do not use the unit near or within puddles of water.
NOTEThe M Series is protected against interference from radio frequency emissions typical of two-way radios and cellular
phones (digital and analog) used in emergency service/public safety activities. Users of the M Series should assess the
unit’s performance in their typical environment of use for the possibility of radio frequency interference from
high-power sources. Radio Frequency Interference (RFI) may be observed as shifts in monitor baseline, trace
compression, or transient spikes on the display.
4x4
or compatible ZOLL Battery Charging/Testing unit.
Additional Reference Material
In addition to this guide, there are several other components to the Zoll M Series documentation. They include:
• Operator’s Guide - A comprehensive reference work that describes all the user tasks needed to operate the M Series.
• Configuration Guide - Describes the M Series features and functions whose operation can be customized by
authorized users.
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M Series Service Manual
Conventions
WARNING!Warning statements describe conditions or actions that can result in personal injury or death.
CAUTIONCaution statements describe conditions or actions that can result in damage to the unit.
NOTENotes contain additional informationon using the defibrillator.
Service Policy Warranty
In North America: Consult your purchasing agreement for terms and conditions associated with your warranty. Outside
of North America, consult ZOLL authorized representative.
In order to maintain this warranty , the instructions and procedures contained in this manual must be strictly followed.
For additional information, please call the ZOLL Technical Service Department 1-800-348-9011 in North America.
Technical Service
If the ZOLL M Series unit requires service, contact the ZOLL Technical Service Department:
Telephone: 1-978-421-9655; 1-800-348-9011
Fax 1-978-421-0010
Have the following information available for the Technical Service representative:
• Unit serial number.
• Description of the problem.
• Department where equipment is used.
• Sample chart recorder strips documenting the problem, if applicable.
• Purchase Order to allow tracking of loan equipment.
• Purchase Order for a unit with an expired warranty.
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M Series Service Manual
If the unit needs to be sent to ZOLL Medical Corporation, obtain a service order request number from the Technical
Service representative. Return the unit in its original container to:
Technical Service for International Customers
International customers should return the unit in its original container to the nearest authorized ZOLL Medical
Corporation Service Center. To locate an authorized service center, contact the International Sales Department at
ZOLL Medical at the above address.
Units are available on loan while your unit is being repaired.
ZOLL Medical Corporation
269 Mill Road
Chelmsford, Massachusetts 01824-4105
Attn: Technical Service Department
Telephone: 1-800-348-9011; 1-978-421-9655 FAX: 978-421-0010
viii
M Series Service Manual
Overview
The M Series has two checkout procedures: the operator’s shift checklist and the extensive six-month maintenance
tests checkout procedures.
Because the M Series units must be maintained ready for immediate use, it is important for users to conduct the
Operator’s Shift Checklist procedure at the beginning of every shift. This procedure can be completed in a few minutes
and requires no additional test equipment. (See the ZOLL M Series Operator’s Guide for the Operator’s Shift
Checklist.)
A qualified biomedical technician must perform a more thorough maintenance test checkout every six months to
ensure that the functions of the M Series unit work properly. This chapter describes the step by step procedures for
performing the six month maintenance test checkout. Use the checklist at the back of this document (ZOLL M Series
Maintenance Tests Checklist) to record your results of the maintenanc e tests.
Chapter 1
Maintenance Tests
This chapter describes the following maintenance tests:
• 1. Physical Inspection of the Unit
• 2. Front Panel Button Test
• 3. 3, 5, and 12 Leads Test
• 4. Power Supply Test
• 5. Leakage Current Test
• 6. Paddles Test
• 7. Heart Rate Display Test
• 8. Calibrating Pulses on Strip Chart Test
• 9. Notch Filter Test
• 10. Heart Rate Alarm Test
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M Series Service Manual
• 11. Defibrillator Self Test
• 12. Synchronized Cardioversion Test
• 13. Shock Test
• 14. Summary Report Test
• 15. Advisory Message Test
• 16. Pacer Test
•17. SpO
•18. EtCO
Before You Begin the Maintenance Tests
• Assemble the tools or specialized testing equipment listed in the “Equipment You Need to Perform the Maintenance
• Keep an extra fully charged ZOLL M Series battery available.
• Schedule an hour to conduct the entire maintenance test.
• Photocopy the checklist at the back of this document and use the copy to record your results. As you conduct each
Monitor Test
2
Monitor Test
2
Tests” section shown below.
step of a procedure, mark the Pass/Fail/NA check boxes on your checklist and then save it for your maintenance file.
• Perform the tests in the order presented.
• Perform all the steps of each test procedure.
• Complete all the steps of the procedure before evaluating the test results.
Equipment You Need to Perform the Maintenance Tests
For testing purposes, you can substitute an equivalent device.
• Zoll Medical Electrode Adapter from Dynatech Nevada Inc. (DNI part number 3010-0378).
• Dynatech Impulse 4000 Defibrillator Analyzer with 1.06 software or higher.
•Bio-Tek
•Bio-Tek
• Novametrix Medical Systems, Inc. Capnostat Simulator TB1265/7100 or equivalent. (For EtCO
®
601 Pro Series International Safety Analyzer.
®
Index 2PFE SpO2 Simulator or equivalent. (For SpO2 units only.)
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units only.)
M Series Service Manual
• ECG Simulator; 12 Lead Simulator for 12 Lead test (e.g., Symbio CS1201).
• Stop watch.
• Standard series II PC flash memory cards.
• PCMCIA card reader and PC.
• Zoll Data Control (ZDC) for Windows
• Phillips #1 screwdriver.
• Phillips #2 screwdriver.
• Flatblade screwdriver.
• Needle nose pliers without teeth.
• Orange (wooden) sticks.
Equipment You Need for the M Series Options Maintenance
®
software from Pinpoint T echnologies, Version 1.5 or higher (no equivalent)
or Zoll Data Control (ZDC) for DOS software, Version 5.5 or higher (no equivalent).
Tests
•SpO2 cable and sensor (if option is installed).
•EtCO
• Paddles.
•Printer Paper.
• Battery.
• AC line cord.
• 3 lead, 5 lead and 12 lead ECG cables. (12 lead cable needed if 12 lead option is installed.)
cable and sensor (if option is installed).
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M Series Service Manual
1.0 Physical Inspection of the Unit
Tools NeededNone.
Test SetupNone.
Observe this...Pass/Fail
1.1Housing
Is the unit clean and undamaged?
1.2Does the unit show signs of excessive wear?
1.3Does the handle work properly?
1.4Does the recorder drawer open and close properly?
1.5Are input connectors clean and undamaged?
1.6Are there any cracks in the housing?
1.7Do the front panel or selector switches have any damage or cracks?
1.8Are there any loose housing parts?
1.9Do the paddle latches work properly?
1.10Paddles
Do the adult and pedi plates have major scratches or show signs of damage?
1.11Do the adult shoes slide on and off easily to expose the covered pedi plates?
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1.12Are the paddles clean (e.g., free of gel) and undamaged? (if applicable)
1.13Cables
Are all cables free of cracks, cuts, exposed or broken wires?
1.14Are all bend/strain reliefs undamaged and free of excessive cable wear?
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M Series Service Manual
Observe this...Pass/Fail
1.15Battery
Is the ZOLL battery fully charged?
1.16Is the battery seated in the battery well correctly?
Record your results on the Maintenance Test Checklist.
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M Series Service Manual
2.0 Front Panel Button Test
Tools NeededNone.
Test SetupDo the following:
• Install strip chart paper into the recorder tray.
• Install the battery in the unit or connect the A/C power cord to the unit and then plug the cord into an electrical outlet.
• Connect the universal cable and ECG cable (3 lead, 5 lead, or 12 lead) to the ZOLL simulator, or Dynatech Impulse
4000 Analyzer (or equivalent).
Do this...Observe this...Pass/Fail/NA
2.1Turn the selector switch to
MONITOR.
(For AED units, turn the
selector switch to ON and
select Manual mode.)
2.2Press the LEAD button;
three times for the 3 lead
cable and seven times for
the 5 lead cable.
2.3Connect the 12 lead cable to
unit and simulator. Press the
LEAD button and select the
lead for each of the 12 lead
settings.
2.4Set the simulator to NSR of
120 BPM. T o check the size
of the ECG waveform,
press the SIZE button.
Listen for 4 beep tones. PADS and MONITOR display on the
monitor.
NOTE: PADS is a factory default setting.
Each time you press the LEAD button, a different lead number
appears under the LEAD heading on the display.
PADS, I, II, III will display a 3 lead ECG cable if connected or no
ECG cable is connected.
PADS, I, II, III, AVR, AVL, AVF, V1 will display a 5 lead ECG
cable.
A 12 Lead cable will display PADS, I, II, III, AVR, AVL, AVF,
VI, V2, V3, V4, V4, V5, V6.
As you press the SIZE button five times (0.5, 1.0, 1.5, 2.0, 3.0),
note that the size of the ECG waveform appropriately changes on
the display.
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M Series Service Manual
Do this...Observe this...Pass/Fail/NA
2.5Press the ALARM
SUSPEND button.
2.6Press the RECORDER
button (if equipped).
2.7Open the paper tray.
Press RECORDER button.
2.8Close the paper tray.
Press RECORDER button.
2.9Press RECORDER button.Strip chart paper stops flowing out of paper tray.
2.10Press the VOLUME
softkey.
To increase the volume of
the beep, press the Inc.
softkey.
Bell changes from disabled to enabled. If the alarm sounds, press
the ALARM SUSPEND button to turn it off. The alarm will only
be suspended for 90 seconds at this point. Press and hold the
ALARM SUSPEND button for 3 seconds to disable alarms.
The strip chart paper moves out of the unit from the paper tray.
Check that the correct time, date, ECG lead annotation and
waveform are recorded on the paper. (Set Time and Date, if
necessary.)
CHECK RECORDER message appears on the monitor.
Strip chart paper flows out of paper tray. Verify that the CHECK
RECORDER message no longer displays.
The volume bar graph displays.
Audible beep when the QRS wave displays. The bar graph
increases on the display indicating an increase in volume. This
action does not increase the volume which is normal.
Note: The QRS tone is on or off. There is no gradual change in
volume. If equipped, voice prompts are gradual. Note: The voice
volume has 5 settings. Setting 3 is in the mid-range.
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2.11To decrease the volume of
the beep, press the Dec.
softkey.
2.12Press the CONTRAST
button.
The bar graph decreases on the display indicating a decrease in
volume. The volume shuts off at the last bar; otherwise, the
volume is the same as originally set.
Contrast menu displays.
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M Series Service Manual
Do this...Observe this...Pass/Fail/NA
2.13(For LCD monitors only.)
Press the CONTRAST
button.
To increase the contrast of
the display, press the Inc.
softkey.
2.14To decrease the contrast of
the display, press the Dec.
softkey.
2.15Press the SUMMARY
button (if available).
2.16Press the CODEMARKER
button (if available).
2.17Connect A/C current and
install the battery. Turn the
unit off.
Background light and characters display.
The contrast increases on the monitor display (LCD).
The brightness increases on the monitor display (EL).
Thebar graph increases on the display indicating an increase in
contrast.
NOTE Electro luminescence (EL) displays have only two settings
independent of the bar graph without any gradual changes.
If EL brightness is already set to its highest level,
brightness will not change.
The bar graph decreases on the display indicating a decrease in
contrast (LCD) and brightness (EL). The display contrast and
brightness changes.
Summary menu displays on the monitor showing the summary
report options.
Code marker menu displays.
CHARGER ON indicator lights.
The amber or green lights illuminate.
Note: If both lights flash ON/OFF, the unit is defective or no
battery is installed.
For LCDmonitors
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2.18If applicable, connect D/C
current and install the
battery. Turn the unit off.
2.19Remove the battery.Note that both charge lights (green and amber) flash alternately.
2.20Replace the battery and the
turn unit on.
CHARGER ON indicator lights.
The amber or green lights illuminate.
The yellow light indicates the battery is being charged. The green
light indicates the battery is fully charged to present capacity.
NOTE If both lights flash ON/OFF, the unit is defective or no
battery is installed.
Note that the yellow charge light illuminates.
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M Series Service Manual
Do this...Observe this...Pass/Fail/NA
2.21Press the ANALYZE
button (if available).
2.22Move the selector switch to
DEFIB. Select 2J. Press the
CHARGE button.
2.23Press and hold the
ENERGY SELECT down
arrow.
2.24Press and release the
ENERGY SELECT up
arrow 19 times.
2.25Press the CHARGE button.Note the disp lay shows the unit charged up to 360J (200J -
2.26Press the SHOCK button.The unit discharges and the SHOCK button is no longer lit. A 15
Record your results on the Maintenance Test Checklist.
SELECT DEFIB MODE message appears on the monitor. (For
manual devices.)
The display shows that the unit is charging. The SHOCK button
lights when the unit is charged. Ready tone for DEFIB sounds.
Unit discharges internally and selected energy decrements to 1J.
second strip chart automatically prints, displaying the number of
joules delivered (if equipped with recorder).
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M Series Service Manual
3.0 3, 5, and 12 Leads Test
Tools Needed3 lead, 5 lead, and 12 lead cables.
Test each cable separately.
Test SetupNote: The M Series unit must be configured to display ECG LEAD OFF message.
Connect the lead wires appropriate to each test to the Dynatech Impulse 4000 or equivalent (Symbio CS1201).
Do this...Observe this...Pass/Fail/NA
3.1Turn the selector switch to
MONITOR. Select leads.
3.2Disconnect one lead from
the simulator .
3.3Reconnect the lead. Repeat
step 3.2 with the remaining
leads.
3.4Repeat 3.2 and 3.3 for 5
lead and 12 lead cables.
Record your results on the Maintenance Tests Checklist.
NO ECG LEADS OFF message displayed.
The ECG LEAD OFF message displays within 3 seconds (if
configured).
Wait for ECG LEAD OFF message to clear from the display (if
configured).
NOTE: If heart rate alarm sounds, press and hold the ALARM
SUSPEND button for 4 seconds to disable the alarms.
NOTE: When testing the 12 lead cable, the ECG LEAD OFF
message displays when you pull off a limb lead. When you pull
off a V lead, the ECG VX LEAD OFF message displays where
“X” is the number between 1 and 6.
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M Series Service Manual
4.0 Power Supply Test (Optional)
Tools Needed2 red miniature alligator to miniature alligator leads.
1 black miniature alligator to miniature alligator test lead.
DC power supply (15 Amp minimum).
0.1
Ω 1% resistor (¼W or greater).
1000
Ω 1% ¼W resistor.
Fluke 75 multimeter or equivalent.
Test SetupMake sure the unit and power supply are turned off.
Connect one end of the black lead to the “-” terminal in the battery well.
Connect the other end of the black lead to the “-” terminal of the power supply.
Connect the red lead to “+” terminal socket of the battery well. Use the middle pin with the plastic guard around it.
Connect the other end of the red lead to the “+” terminal of the power supply.
Set the power supply voltage to 7V.
CAUTIONBe sure to connect the power supply properly to the M Series battery well terminals or damage to the unit may result.
Do NOT raise the power supply voltage above 12V.
Red
+
Battery Well
+
_
15 Amp
Supply
_
Black
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M Series Service Manual
Do this...Observe this...Pass/Fail
4.1Turn the selector switch to
MONITOR.
(For AED units, turn the
selector switch to ON and
select Manual mode.)
4.2Turn the unit off.
4.3Adjust the power supply
voltage to 10.3V and turn
the selector switch to
MONITOR (for AED
units, turn the selector
switch to ON).
4.4Low Battery Test
Set voltage to 9.8V.
4.5Set voltage to 9.3V.LOW BATTERY message displays within 30 seconds.
4.6Shut Down Voltage Test
Set voltage to 8.5V.
Record your results on the Maintenance Tests Checklist.
The unit should not turn on.
The unit should turn on.
No LOW BATTERY message displays.
Unit should shut off within 30 seconds.
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M Series Service Manual
Test SetupRemove red lead from power supply and connect to 0.1Ω resistor.
Connect other end of resistor to “+” terminal of power supply using a second red lead.
Connect multimeter across the resistor.
Set voltage scale (if DVM is not autoranging) to 220 mV.
Red
+
Battery Well
_
Black
Do this...Observe this...Pass/Fail/NA
_
+
+
_
DMM
15 Amp
Supply
4.7System Current Test
Set power supply to 10.3V.
4.8Turn the selector switch to
MONITOR.
(For AED units, turn the
selector switch to ON and
select Manual mode.)
4.9Turn unit off.
Record your results on the Maintenance Tests Checklist.
Voltage across resistor should be 80 mV or less (<800 mA of ON
current). NOTE: Without optional parameters.
a)With green screen or LCD and no options <80mV
b)With yellow screen and no options <81mV
c)With yellow screen and SpO
d)With yellow screen and voice recording <91mV
e)With yellow screen, voice recording and SpO
f)All devices with EtCO
13
<121mV
2
<104mV
2
<114mV
2
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M Series Service Manual
Test Setup for Off Current
Test
Remove 0.1Ω resistor and replace with 1KΩ.
Connect DMM across resistor.
Set voltage scale to DCV.
Measure voltage across resistor.
Do this...Observe this...Pass/Fail
4.10Off Current Test
Measure across resistor
with unit turned off.
Record your results on the Maintenance Tests Checklist.
Voltage should be less than 450 mV (<450
µA of current).
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M Series Service Manual
5.0 Leakage Current Test
Tools NeededSee the manufacturer’s instructions or supplied specifications for the leakage tester you use.
SetupSee the manufacturer’s instructions or supplied specifications for the leakage tester you use. Repeat leakage test with
accessories: MFC, external paddles, internal paddles, and anterior/posterior paddles.
Maximum Leakage Acceptance Limits
Normal ConditionSingle Fault Condition*
ECG10µΑ50µΑ
MFC100µΑ100µΑ
Earth500µΑ1000µΑ
*Single fault considered AC mains on applied part.
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M Series Service Manual
6.0 Paddles Test
Tools NeededNone.
Test SetupIf applicable, connect the universal cable to the paddles. Place paddles in paddle wells.
Do this...Observe this...Pass/Fail/NA
6.1
6.2Press and release the
6.3Press and release the
6.4Select 30J using the paddle
6.5
6.6
6.7
Turn the selector switch to
DEFIB. Press and hold the
ENERGY DOWN button on the sternumpaddle.
The recorder turns on. Press and release again to turn off.
The unit charges to 30J, then the red LED charge indicator
illuminates and the charge tone sounds. (Note that the front panel
shock button does not illuminate).
No discharge.
No discharge.
The unit discharges. The TEST OK message displays and the red
LED turns off. The recorder runs.
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Record your results on the Maintenance Tests Checklist.
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M Series Service Manual
7.0 Heart Rate Display Test
Tools NeededCalibrated ECG simulator with 60Hz sine wave output capability.
Mini-phone plug for measuring output signal from 1 Volt ECG OUT jack (optional).
ECG Cable (3 or 5 leads).
Test SetupTurn the selector switch to MONITOR. Press LEAD button until “I” displays.
Connect the ECG leads to the DYNATECH Impulse 4000 or equivalen t .
Connect the ECG cable to the unit.
Do this...Observe this...Pass/Fail/NA
7.1Set the ECG Simulator to
120BPM.
Record your results on the Maintenance Tests Checklist.
The Heart Rate displays as 120 +/- 2 bpm
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M Series Service Manual
8.0 Calibrating Pulses on Strip Chart Test
Tools NeededNone.
Test SetupNone.
Do this...Observe this...Pass/Fail/NA
8.1
8.2Press and hold SIZE button
Record your results on the Maintenance Tests Checklist.
Press the RECORDER
button.
to activate the calibration
signal.
The strip chart displays a signal of 300 ppm with an amplitude of
10 mm +/- 1 mm. The signal also appears on the video display.
Test SetupConnect the ECG cable to the DYNATECH Impulse 4000 or equivalent.
Connect the ECG cable to the unit
Do this...Observe this...Pass/Fail/NA
9.1
9.2
9.3Press RECORDER button.Verify that the waveform amplitude on the strip chart is less than
9.4Turn the ECG simulator off.
Record your results on the Maintenance Tests Checklist.
Turn the selector switch to MONITOR mode.
(For AED units, turn the
selector switch to ON and
select Manual mode.)
Select lead I, size 3x.
Select 60Hz (or 50 Hz for a
50Hz unit) on the Dynatech
Impulse 4000.
.
1.5 mm.
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M Series Service Manual
10.0 Heart Rate Alarm Test
Tools NeededDynatech Impulse 4000.
Do this...Observe this...Pass Fail/NA
10.1
10.2Press ALARMS.
10.3Press SELECT PARAM softkey
10.4Press INC> for state.
10.5Press DEC>for state.
10.6
10.7
10.8
Turn the selector switch to MONITOR mode.
(For AED units, turn the selector
switch to ON and select Manual
mode.)
Connect the ECG leads to the
Dynatech Impulse 4000. Set the
simulator to 120 BPM and the
defibrillator to lead II.
until ECG HR displays.
Press INC> until ENABLE displays.ENABLE displays.
Set LOW limit to 30, HIGH limit to
150 then, press the RETURN
softkey.
Press ALARM SUSPEND button.No alarm sounds.
Lead II message displays.
NSR ECG at 120 BPM +/- 2 displayed.
The alarm menu displays.
Cursor scrolls through parameters.
Cursor scrolls through ENABLE, AUTO and
DISABLE.
Cursor scrolls through ENABLE, DISABLE, AND
AUTO.
MONITOR displays.
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10.9Remove a lead wire from the
Dynatech Impulse 4000.
The bell symbol flashes and the heart symbol stops
flashing. The ECG LEAD OFF alarm tone sounds.
Recorder prints a stripchart showing a low heart rate, if
enabled.
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M Series Service Manual
Do this...Observe this...Pass Fail/NA
10.10Reattach ECG Lead wire to
Dynatech Impulse 4000 and hold the
ALARM SUSPEND button on unit
for 4 seconds.
10.11Press the ALARM SUSPEND
button.
10.12Set simulator to 160 BPM or higher.
10.13Press the ALARM SUSPEND
button in the unit.
10.14Press and hold ALARM SUSPEND
for 4 seconds to disable alarms.
Record your results on the Maintenance Tests Checklist.
The bell symbol has an “X through it.
The heart symbol flashes with each QRS wave.
Alarm is enabled. Bell symbol (without “X”) displays.
Heart Rate Value is highlighted, alarm tone sounds, the
bell and the heart symbol both flash.
Alarm is suspended for 90 seconds. The bell symbol has
an “X” through it. The heart symbol flashes with each
QRS wave.
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M Series Service Manual
11.0 Defibrillator Self Test
SHOCK HAZARD!
TAKE THE NECESSRY PRECAUTIONS TO GUARD AGAINST SHOCK OR INJURY BEFORE YOU
START CONDUCTING THE DEFIRBILLATOR TESTS.
Keep hands and all other objects clear of the multi-function cable connections and defibrillator analyzer when
discharging the defibrillator.
Before you discharge the defibrillator, warn everyone near the equipment to STAND CLEAR.
CAUTIONDo NOT internally discharge the unit more than 3 times in 1 minute. Note that multiple rapidly repeating internal
discharges at more than 30 Joules may damage the unit.
Tools NeededMFC Test Port Connector 1004-0053-99 with universal cable.
MFC Test Adaptor Connector (Dynatech Nevada Part Number 3010-0378 or equivalent).
Dynatech Impulse 4000 or equivalent defibrillator analyzer.
ECG Cable.
Stop watch.
Test SetupEnsure the unit is turned off and the ECG cable is connected to the unit and analyzer. The universal cable should not
be connected to any equipment at the beginning of this test.
Do this...Observe this...Pass/Fail
11.1Turn the selector switch to
DEFIB mode.
(For AED units, turn the
selector switch to ON and
select Manual mode.)
Set leads to PADS.
CHECK PADS/POOR PAD CONTACT message displays.
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M Series Service Manual
Do this...Observe this...Pass/Fail
11.2Connect the universal cable to
the MFC test port.
11.3
11.4
11.5
11.6
11.7
Record your results on the Maintenance Tests Checklist.
Select energy level of 100J and
press the CHARGE button.
Press the SHOCK button.Unit does not discharge. DEFIB PAD SHORT message displays.
Set energy level to 30J.Unit internal ly disch arges.
Press the CHARGE button.Unit charges to 30J and displays DEFIB 30J READY. The charge
Press and hold SHOCK button. Unit discharges. TEST OK message and number of joules
DEFIB PAD SHORT message displays.
The charge time is >2 second and <10 seconds and SELECT 30J
FOR TEST is displayed.
ready tone sounds.
delivered message displays. For example, using the message at
the top of the printed strip chart would read as follows:
For monophasic unit:
30 JOULES TEST OK. 37-47A JOULES DEL=30 IMPED=0.
For Biphasic Unit:
30 JOULES TEST OK. TEST_CUR=10-14A DEFIB_IMPED=0.
NOTE The impedance value may range from 0 to 5Ω.
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M Series Service Manual
12.0 Synchronized Cardioversion Test
Tools NeededDynatech Impulse 4000 or equivalent defibrillator analyzer.
Test SetupConnect the universal cable via the adapter (D.N.I #3010-0378) to the defibrillator analyzer.
Select cardioversion on analyzer. Input 1mV ECG signal at 60 -120 BPM.
Do this...Observe this...Pass/Fail
12.1
12.2
12.3
12.4
Record your results on the Maintenance Tests Checklist.
Press LEAD button to select
PADS and Size X1.
Press the SYNC softkey on the
defibrillator. Enter
synchronized cardioversion
timing test mode on the
defibrillator analyzer.
Select 360J (200J for Biphasic
unit).
Press the CHARGE button.
When the SHOCK button
lights, press and hold the
SHOCK button.
Sync appears on display.
Sync markers display on the monitor. The sync marker appears as
a down arrow over the ECG R-wave peaks on strip chart and
display.
Observe that the R-wave to shock delay (sync delay) is less than
60 milliseconds on the analyzer display.
Defibrillator discharges.
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M Series Service Manual
13.0 Shock Test
Tools NeededDynatech Impulse 4000 or equivalent defibrillator analyzer.
Test SetupStop watch.
Connect the universal cable via the adapter (D.N.I #3010-0378) to the defibrillator analyzer.
Ensure that a fully charged battery is installed in the unit.
NOTE: If your M Series AED does not have manual override capability, do not perform this test.
Do this...Observe this...Pass/Fail/NA
13.1Turn the selector switch to DEFIB
mode.
(For AED units, turn the selector
switch to ON and select Manual
mode.)
13.2Press the ENERGY SELECT down
arrow until 1J displays.
13.3Press the CHARGE button.Wait for
the SHOCK button to illuminate.
13.4Press the SHOCK button.
13.5Repeat for all settings 1-300J
(DSW); 1-150J (Biphasic)
13.6Press the ENERGY SELECT up
arrow until 360J (200J for Biphasic)
displays.
DEFIB 1J SEL displays.
DEFIB 1J RDY displays.
Unit discharges 0J-2J into the simulator. (Note: The
displayed rhythm may change shape for 30 seconds
before it returns to an original rhythm. This is caused by
the operation of the adaptive bandwidth defibrillator
recovery circuit.)
Energy delivered is within + /- 15% or 2J of setting
which ever is greater.
DEFIB 360J SEL displays
or
DEFIB 200J SEL displays (for Biphasic unit).
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M Series Service Manual
Do this...Observe this...Pass/Fail/NA
13.7
13.8
13.9
13.10
Record your results on the Maintenance Tests Checklist.
Press the CHARGE button and start
timing with a stopwatch. Stop timing
when the SHOCK button
illuminates.
Press the SHOCK button.
Record the value of the discharge
energy that is displayed on the
analyzer.
(Biphasic unit only) Note the Patient
Current and Defib Impedance on the
strip chart.
(AED unit only) Disconnect the
cable from the analyzer.
Observe and record the value of the charge time on the
stop watch.
Charge time (DSW) 4.0-8.0 sec.
Charge time (Biphasic) 3.0-6.0 sec.
360J discharge energy (DSW) 306-414J.
200J discharge energy (Biphasic)170-230J.
Patient Current 22-24A.
Defib Impedance 46-54 Ohms.
CHECK PADS audio prompt.
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M Series Service Manual
14.0 Summary Report Test (if applicable)
Tools NeededNone.
Test SetupConnect the universal cable to the defibrillator analyzer. If you are using paddles, place the paddles on the analyzer’s
discharge plates.
Do this...Observe this...Pass/Fail
14.1Press and hold the
SUMMARY softkey for 4
to 8 seconds to erase any
previously stored data.
14.2Set selector switch to
DEFIB. Select 300J (200J
for Biphasic) using the
ENERGY SELECT
button, and press the
CHARGE button. When
charged, press the SHOCK
button to discharge into the
defibrillator analyzer.
14.3Wait 18 seconds, then press
the Code Marker softkey.
Press the CPR softkey.
14.4Turn the unit off. Wait 10
seconds and then turn the
unit on. Press the
SUMMARY softkey, then
press the PRINT CHART
softkey.
ERASING REPORT displays.
The unit successfully discharges and prints a strip chart.
The Code Markers display.
Summary report prints. The report displays the correct date, time,
the shock delivered and Code Marker event.
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Record your results on the Maintenance Tests Checklist.
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M Series Service Manual
15.0 Advisory Message Test (for AED and Manual/Advisory Units)
Tools NeededNone.
Test SetupConnect the universal cable via the adapter (D.N.I #3010-0378), then attach to the defibrillator analyzer.
Do this...Observe this...Pass/Fail
15.1
15.2
15.3
15.4
Record your results on the Maintenance Tests Checklist.
Connect universal cable to
the simulator.
Turn the selector switch to DEFIB mode.
(For AED units, turn the
selector switch to ON.)
Select VF (ventricular
fibrillation) on the
simulator, then press the
ANALYZE button.
Press the SHOCK button.Unit discharges.
Select the NSR (normal
sinus rhythm) on the
simulator, then press the
ANALYZE button.
ANALYZING ECG message displays.
STAND CLEAR message displays.*
SHOCK ADVISED message displays.*
PRESS SHOCK message displays*+
*AED’s audio prompts are standard. Advisory audio prompts are
user configurable on later manufactured units.
+If configured for auto charge.
ANALYZING ECG message.
STAND CLEAR message.*
NO SHOCK ADVISED message.*
*AED’s audio prompts are standard.
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M Series Service Manual
16.0 Pacer Test
Tools NeededDynatech Impulse 4000 Analyzer (software 1.06 or higher) with optional external plug in pacing module (TQA-17) or
equivalent.
Note: The following tests are to be performed only on M Series units equipped with the optional pacing function.
_
+
The pacer output can be measured using an oscilloscope set to DC coupling connected across a load resistor. (See
diagram in column for universal cable connector polarity.) The load resistor is a 100 ohm, 5 watt or greater. The pacer
output is a positive going pulse, 40 +/- 2 ms duration with an amplitude of 0.1 volt per milliamp of selected output
(e.g., 40 milliamps of selected output has an amplitude of 4 +/- 0.5 volts the specified tolerance displayed on the
oscilloscope).
If an external non-invasive pacer analyzer is being used, then follow the manufacturer’s guidelines for measuring the
frequency (ppm), output (mA) and the pulse width measured in milliseconds. Note that the analyzer pace load resistor
must be less than 250 ohms.
Test SetupConnect the universal cable from the M Series to the External Pacer Load (TQA-17) of the Impulse 4000.
Turn the Main Selector knob of the M Series to the Pacer mode.
Do this...Observe this...Pass/Fail
16.1
16.2
Set the PACER OUTPUT to
14 mA and disconnect MFC
connector from the Dynatech
Impulse 4000.
Reconnect the
to the
Dynatech Impulse 4000.
Press Clear Pace Alarm
softkey.
universal cable
CHECK PADS AND POOR PAD CONTACT message displays.
The pace alarm is active.
CHECK PADS AND POOR PAD CONTACT message
disappears. The pace alarm is cleared.
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16.3
16.4
Set rate to 180 ppm; output to
0mA.
Increase the output to 20mA.Output on the Dynatech Impulse 4000 is 20mA +/- 5mA. Pulse
No output appears on the Dynatech Impulse 4000.
width is 40mS +/-2mS.
29
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M Series Service Manual
Do this...Observe this...Pass/Fail
16.5
16.6
16.7
16.8
16.9
16.10
16.11
16.12
16.13
16.14
Increase the output to 40mA.Output on the Dynatech Impulse 4000 is 40m A +/- 5 mA. Pulse
width is 40mS +/-2mS.
Increase the output to 60mA.Output on the Dynatech Impulse 4000 is 60mA or +/- 5mA. Pulse
width is 40mS +/-2mS.
Increase the output to 80mAOutput on the Dynatech Impulse 4000 is 80mA or +/- 5mA. Pulse
width is 40mS +/-2mS.
Increase the output to 100mA.Output on the Dynatech Impulse 4000 is 100mA or +/- 5mA.
Pulse width is 40mS +/-2mS.
Increase the output to 120mA.Output on the Dynatech Impulse 4000 is 120mA or +/- 6mA.
Pulse width is 40mS +/-2mS.
Increase the output to 140mA.Output on the Dynatech Impulse 4000 is 140mA or +/- 7mA.
Pulse width is 40mS +/-2mS.
Decrease the output to 60mA.
Decrease the rate to 30 ppm.
Increase the rate to 40ppm.Pacer rate on Dynatech is 39-41 ppm.
Increase the rate to 60ppm.Pacer rate on is Dynatech is 59-61 ppm.
Increase the rate to 80ppm.Pacer rate on Dynatech is 78-82 ppm.
Pacer rate on Dynatech is 29-31 ppm.
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16.15
16.16
16.17
16.18
Increase the rate to 100ppm.Pacer rate on Dynatech is 98-102 ppm.
Increase the rate to 120ppm.Pacer rate on Dynatech is 118-122 ppm.
Increase the rate to 180ppm.Pacer rate on Dynatech is 177-183 ppm.
Decrease the rate to 50 ppm.Pacer rate on Dynatech is 49-51 ppm.
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M Series Service Manual
Do this...Observe this...Pass/Fail
16.19
16.20
16.21
16.22
Record your results on the Maintenance Tests Checklist.
Connect the ECG cable to the
M Series and Dynatech
Impulse 4000. Select the ECG
at 60 BPM on the Dynatech
Impulse 4000.
Press the Async Pace softkey.ECG at 60 BPM seen on the display with the pace stimulus
Turn off Dynatech. Set Pacer
Rate to 100ppm. Press the
RECORDER ON button.
Press and hold 4:1 button.Observe the pace stimulus markers every 60 mm+/- 1.5 mm.
ECG at 60 BPM is seen on the display and no stimulus markers.
markers displayed. Async pace message displays.
Observe the pace stimulus markers every 15mm +/-1mm.
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M Series Service Manual
17.0 SpO2 Monitor Test for SpO2 Option
Tools NeededMasimo
Masimo
Bio-Tek Index 2PFE SpO
Test SetupConnect the universal cable to the MFC test plug.
®
Reusable Sensor.
®
Patient Cable.
Simulator (or equivalent).
2
DO NOT connect the ECG cable to the simulator.
Install the Masimo
Connect the Masimo
®
Patient Cable and attach the Masimo® sensor to the patient cable.
®
sensor to the finger simulation post.
Place a fully charged battery into the battery well or connect to AC power (DC power, if equipped).
Ensure that the SpO
Do this...Observe this...Pass/Fail
17.1Turn the selector switch to
MONITOR.
(For AED units, turn the
selector switch to ON and
select Manual mode.)
17.2Wait ten seconds.
Turn on the SpO
Press the SIM softkey on the
Index SpO
the MAN softkey.
Simulator is off.
2
simulator.
2
Simulator. Press
2
The SpO
monitor.
The SpO
saturation percentage appears as a dashed line on the
2
PULSE SEARCH message displays.
2
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17.3Press the 02+ or 02- softkey of
the simulator until the SpO
output is at 98%.
2
The M Series
monitor. Note that you may need to wait up to 2 minutes for the
information to appear on the ZOLL display.
32
SpO
reading of 98 +/- 1% appears on the M Series
2
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M Series Service Manual
Do this...Observe this...Pass/Fail
17.4
17.5
17.6
17.7Press Wave 2 softkey.
17.8Press RECORDER. The plethysmographic waveform prints on the strip chart paper.
17.9
Using the Index
Simulator, press the BPM+ or
BPM- softkey until the heart
rate is 230 BPM.
Using the Index
Simulator, press the BPM-
softkey until the heart rate is
50 BPM
Using the Index
Simulator, press the 02+
softkey until the SpO
is at 72%.
Select the SpO
Using the Index
Simulator, press the BPM-
softkey until the heart rate is at
230 BPM.
SpO
2
SpO
2
SpO
2
output
2
waveform.
2
SpO
2
The SpO2 rate 230 BPM displays on the simulator screen.
Note that you may need to wait up to 2 minutes for the
information to appear on the ZOLL display.
SpO
The
The heart
The SpO2 saturation of 96-100% displays on the unit.
The heart rate of 46-54 BPM displays on the M Series monitor.
The
The heart rate of 46-54 BPM displays on the M Series monitor.
Plethysmographic waveform appears on the ZOLL display.
The
The heart rate in the heart position of 226-234 BPM displays on
the monitor.
saturation of 96-100% appears on the M Series display.
2
rate of 226-234 BPM displays on the M Series monitor.
SpO2 saturation of 70-74% displays on the unit.
SpO
saturation rate of 70-74% displays on the unit.
2
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17.10
17.11
Record your results on the Maintenance Tests Checklist.
Select Wave 2
Remove the Masimo
cable.
SpO
.
2
®
patient
Verify that the waveform is displayed at the correct rate.
Print the waveform.
On the Novatrix Simulator, set the following:
Set inspired CO
Set% CO
2
Set Sensor Location to ZERO CELL.
Set Source Current to NORMAL.
Set CO
mode to CONTINUOUS.
2
Set Temperature to NORMAL.
to OFF.
2
to 0.
Do this...Observe this...Pass/Fail
18.1
18.2Attach the EtCO
18.3On the Novametrix
Turn the selector switch to MONITOR mode.
(For AED units, turn the
selector switch to ON and
select Manual mode.)
simulator
2
to the M Series input
connections.
Simulator, set SENSOR
LOCATION to REF
CELL.
CO2 SENSOR WARMUP message displays.
Note: You may need to wait up to 5 minutes for the warm-up
message to disappear.
If the message REPLACE CO
Novametrix Simulator Cable.
Note that the message ZEROING CO
an additional 20 seconds. Automatic zeroing will occur if the unit
had not been zeroed at the time of its last use.
The EtCO
Note that you may need to wait up to 10 seconds for the unit to
stabilize.
34
reading of 36-40 mmHg displays on the monitor.
2
SENSOR displays, reinsert the
2
SENSOR may display for
2
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M Series Service Manual
Do this...Observe this...Pass/Fail
18.4On the Novametrix
Simulator, set SENSOR LOCATION to AA CELL.
Set% CO
Set CO
to 10.
2
mode to
2
The EtCO
reading of 74-84 mmHg appears on the M Series
2
display. Note that you may need to wait up to 10 seconds for the
unit to stabilize.
RESPIRATION.
18.5On the Novametrix
Simulator, set% CO
to 5.
2
The EtCO
monitor.
reading of 34-42 mmHg displays on the M Series
2
Note that you may need to wait up to 10 seconds for the unit to
stabilize. The Respiration Rate (RR) of 22-24 displays on the M
Series monitor. Press WAVE 2 softkey. The EtCO
displays. Press RECORDER button. The EtCO
Note that the CO
millimeters per second scale.
Record your results on the Maintenance Tests Checklist.
waveform
2
waveform prints.
2
waveform is displayed and printed at 12.5
2
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M Series Service Manual
36
M Series Service Manual
Overview
This chapter describes the most common technical problems that biomedical technicians experience when checking
the M Series during routine maintenance or when there is a malfunction of the unit. It also contains a list of error
messages that users may see if the unit is not operating properly.
This chapter contains the following:
• Troubleshooting tables for ECG Leads Off Messages and Monitor Displays
• Zoll M Series Error Messages
Chapter 2
Troubleshooting
If the problems you encounter are not listed below, call ZOLL Medical Corporation’s Technical Service Department
for further assistance. (See page iii for contact information.)
37
M Series Service Manual
Troubleshooting
The following tables show the most common troubleshooting issues and their solutions.
First, attempt to solve the problem with “Recommended User Action.” If these steps do not solve the problem, follow
the steps listed in the “Recommended Technical Action” column.
Reported ProblemRecommended User ActionRecommended Technical Action
ECG LEAD OFF message
displays.
(3, 5, 12 lead cable)
• Check preparation of ECG electrode site by
cleaning the site, lightly abrading the patient’s skin
and/or clipping the patient’s hair at the electrode
site.
• If electrode gels are dry, replace electrodes with
new ones from a freshly opened package.
• Verify that all leads are attached.
• Set monitor to anotherlead.
• Verify that the electrodes have not exceeded their
expiration date.
• T ry to reproduce the problem using
a simulator.
• Inspect the ECG cables looking for
corrosion or broken connector pins.
• Check the cable for intermittent
connections by flexing the cable at
the yoke and snap connectors.
• Check the cable connection to the
defibrillator.
• Inspect the ECG input connector
and its pins. Replace it, if
necessary.
• Inspect the ECG cable connection
to the system board.
• Inspect the system board ECG
shielding.
• Remove and replace the system
board.
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M Series Service Manual
Reported ProblemRecommended User ActionRecommended Technical Action
V LEADS OFF message
displays.
CHECK P ADS/POOR PAD
CONTACT message
displays.
• If the user is not using V leads, attach V lead
connector terminator plug to the cable’s V lead
connector.
• If a V1 lead wire metal snap comes in contact with
the patient’s skin, then the system will show all V
leads as OFF.
• Remove V1 leads and others away from the
patient. Turn off the unit and wait ten seconds
before turning it back on.
• Remove and reinsert PADS connector into the
universal cable.
• Check for damaged defibrillator pads, wires and or
connector.
• Check for dried out or expired defibrillator pads.
• Clip (not shave) the patient’s hair and wipe pad
contact area dry.
• Connec t the cable to the test plug. The DEFIB PAD
SHORT message displays to indicate that the cable
is functioning properly.
• If the DEFIB PAD SHORT message displays, then
check the connections of the pads to the patient and
to the defibrillator cable.
• If the DEFIB PAD SHORT message does not
display, remove the defibrillator from service.
• Connect universal cable to the
shorting plug. The DEFIB PAD
SHORT message should display,
when you SELECT PADS. If the
message does not display , then:
• Try another universal cable.
• Chec k the cable from the universal
cable connector to the High
Voltage Module.
• Chec k the cable from the High
Voltage Module to the system
board.
• Remove and replace the High
Voltage Module.
• Remove and replace the system
board.
• Call ZOLL Technical Support for
assistance.
39
M Series Service Manual
Reported ProblemRecommended User ActionRecommended Technical Action
Flash or arcing under
defibrillator pad.
Displayed HR not accurate.
No artifact present.
• Avoiding using alcohol and betadine in and around
the treatment area because these skin preparations
may lead to increased conductivity and/or bonding
between the electrode’s adhesive and skin.
• Check for ge l droop. If the gel has leaked out of the
gel treatment area, replace the electrode.
• Ensure pads are coupling to the patient’s skin and
connected to the universal cable.
• Check for dried out gel on the defibrillator pad.
• Clip patient’s excessive hair. Do not shave hair.
• Check expiration date. Replace pad if date has
expired.
• Do not conduct chest compression through the
pads because the pads could be damaged leading to
the possibility of arcing and skin burns.
• Apply the back electrode first. If the front electrode
is already in place when the patient is being
maneuvered for placement on the back, the front
may become partially lifted, possibly causing
arching and skin burns.
Verify heart rate flashes with each QRS on display.
• Change lead selection.
• Change ECG size.
• Reposition ECG electrodes.
• Ensure that wet gel pads are stored
flat.
40
M Series Service Manual
Reported ProblemRecommended User ActionRecommended Technical Action
Displayed HR not accurate;
artifact present.
• Reduce or eliminate ECG artifact due to
electrode or patient cable movement. Route
cables so that they don’t pull on electrodes or
swing excessively .
• Ensure patient is motionless.
• Check for possible excessive radio frequency
interference.
• Verify a good connection of electrodes to the
patient.
• Prepare the patient’s skin prior to the electrode
attachment.
• Move patient cables away from other electrical
equipment, especially any RFI source.
• Ensure ECG cable fits snugly in unit.
• Change ECG cable.
• Replace/reposition ECG electrodes.
Wandering baseline.See “Displayed HR not accurate.” above. Note that
in 90% of electrode issues, size and lead changes
don’t help.
Electronic interference. Check for possible excessive radio frequency
interference.
Move patient cables away from other electrical
equipment.
• Chec k for contamination on snaps.
Ensure springs are intact.
• Check for intermittent ECG patient
cable or connector wiring.
• Replace ECG input connector.
• Replace ECG connector to the
system board cable.
• Replace system board.
Same as above example.
• Turn off sources of excessive RFI.
• Move M Series unit away from
RFI source.
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M Series Service Manual
Zoll M Series Error Messages
The following is a list of Zoll M Series error messages that may appear on your display. The “User Advisory” column
informs you about an action in progress or provides feedback on a user correctable situation that typically does not
require further technical support. The “T echnical Action” column describes what you as a technician can do to correct
the situation. Note that these messages will sometimes overlap part of the waveform display.
First, attempt to clear the message by turning the Selector Switch to OFF for ten seconds, then back to the desired
operating mode. If the fault persists, call ZOLL Technical Service.
Error MessageExplanation
200J MAX BIPHASICUser attempted to set defibrillation energy >200J on
Biphasic Unit. No higher energy is available.
50J MAXEnergy < 50J for internal paddles. No higher energy
is available.
ADJUST ECGUnit is in sync mode and heart rate is < 20 BPM.
Or, QRS size set too small for proper
synchronization.
ANALYSIS HALTED• ECG analysis halted due to user interaction such
as:
• Lead/size change
• Analyze button was pressed again
• Impedance fault
• Charging error detected in auto defib mode
ANALYSIS RESTARTEDThis is a user prompt issued simultaneously with
ECG TOO LARGE or ECG TOO SMALL. Device
detected ECG signals out of range, automatically
adjusted ECG size and is now restarting its
shockable rhythm analysis sequence.
AUDIO QUEUE FULLIndicates that the audio output queue is full.
BATT HIGH CURRENTBattery is charged and battery current is >.1 A or:
BATT HIGH VOLTAGEBattery voltage > 15.5 v.Replace battery and or
Audio is not recording.Install PCMCIA card.
Additional voice prompts can't be queued at this
time.
Battery is not charged and battery current is > 1.6 A.
User
Advisory
Technical Action
Replace system
board.Turn unit off and
back on again.
Replace system board.
None.
Unplug from A/C.
Remove the battery for
20 seconds. Reconnect
all above. If the
problem persists,
replace battery and or
charger.
charger
BATT LOW CURRENTBattery is not charged and battery current is <.35 A.Replace battery and or
charger.
BATT LOW VOLTAGEBattery voltage < 9.5 v.Replace battery and or
charger.
BATT OVERCHARGECharger on for > 4 hours.Replace battery and or
charger.
43
M Series Service Manual
Error MessageExplanation
BRIDGE SHORTCurrent higher than expected was detected during the
Biphasic bridge test or immediately following a
discharge.
BRIDGE TEST FAILEDBiphasic module not operating properly while
charging.
User
Advisory
Technical Action
Ensure pads/paddles
are used properly .
Attempt to clear the
message by turning the
Selector switch to off
then back to the desired
operating modes.
Replace bridge or high
voltage module.
Charge again.
Attempt to clear the
message by turning the
Selector switch to OFF ,
then back to the desired
operating mode.
Replace bridge or high
voltage module.
CABLE FAULT(Auto defib mode only.)
Incorrect A/D reading for paddle ID (similar to
PADDLE FAULT).
CANNOT CHARGECannot charge when charge button pressed.Replace high voltage
REPLACE CARDWrite errors during manual or semi-automated
modes.
44
9
9
Replace paddle set,
universal cable and/or
system board.
module or capacitor.
May have configuration
card installed or write
protection on.
M Series Service Manual
Error MessageExplanation
CARD FULLMemory Card Full.
CHECK CO2 SENSOREtCO2 Sensor is unplugged or defective.
CHECK CO
CHECK MEMORY CARDNo card detected during manual or semi-automated
CHECK PADSMessage displayed in conjunction with either POOR
ADAPTERAirway adapter is removed, occluded or adapter
2
zeroing needs to be performed or was performed
incorrectly.
modes.
PAD CONTACT or DEFIB PAD SHORT.
User
Advisory
9
9
9
9
Technical Action
Check that sensor cable
is plugged in and seated
properly. Check that
sensor is not exposed to
excessive heat. If
problem persists,
replace the sensor.
Replace/Clean airway
adapter. Zeroing
performed
automatically.
Ensure pads are
coupled to patient.
Check /replace pads
and universal cable.
Replace system board.
CHECK PATIENTBackground ECG analysis detects shockable rhythm.
CHECK PULSEAlternate message for NO SHOCK ADVISED
message.Message also shown after delivering third
shock when auto analyze 3 times option is enabled.
CHECK RECORDERProduced when paper tray is empty, paper jams or
recorder door is opened.
45
9
9
Replace paper sensor
board, system
interconnect board,
and/or system board.
M Series Service Manual
Error MessageExplanation
CHECK SPO2 SITELow or no perfusion in monitored finger or toe.
CHECK SPO2 SENSORReposition SpO2 sensor on patient.
CLOCK FAULT 11Real time clock oscillator failure.Replace system board.
CLOCK FAULT 12Real time clock back-up power supply failure. Found
oscillator stopped at power-up, but oscillator now
running when the system is running. (Oscillator only
runs when main power is applied).
CLOCK FAULT 13One of the set time units (seconds, minutes, year,
etc.) is out of range.
CO
COMM ERRORNo or invalid communication from the EtCO
2
module.
SENSOR WARM UPEtCO2 Sensor warming up.
CO
2
CONFIRM MANUAL
MODE
Displayed when manual mode is entered. Alerts user
to confirm that manual mode is desired.
2
User
Advisory
9
9
9
Technical Action
Replace system board.
Replace system board.
Replace EtCO
and or system board.
W ait for sensor to warm
up. This process takes
up to approximately
one minute.
module
2
DEFIB DISABLEDUser prompt issued simultaneously with other faults
if defib is disabled.
DEFIB FAULT 71More than 50 internal dumps occurred in less than 20
minutes.
46
Possible configuration
problem. Replace high
voltage module. Call
ZOLL Technical
Support.
Turn the unit to OFF
and back on. If fault
persists, replace high
voltage module.
M Series Service Manual
Error MessageExplanation
DEFIB FAULT 72General defib error.Turn the unit to OFF
DEFIB FAULT 76Capacitor voltage too high for selected energy.Replace high voltage
DEFIB FAULT 77Capacitor voltage > than absolute rated max. Replace high voltage
DEFIB FAULT 78Unable to charge defib cap.Replace high voltage
DEFIB FAULT 79Defibrillator charging too slowly.Replace high voltage
DEFIB FAULT 804 defibrillator faults detected within 20 second
period.
DEFIB FAULT 81Discharge switch in undefined state.Replace high voltage
User
Advisory
Technical Action
and back on. If fault
persists, replace high
voltage module.
module or capacitor.
module or capacitor.
module or capacitor.
module or capacitor.
Replace high voltage
module or capacitor.
module or capacitor.
DEFIB FAULT 84“Upper” discharge transistor shorted (measured via
applicable A/D channel).
DEFIB FAULT 85“Lower” discharge transis tor shorted (measured via
applicable A/D channel).
DEFIB FAULT 86One discharge switch closed during power up test.Replace paddles,
DEFIB FAULT 87Both discharge switches closed during power up test.Replace paddles,
47
Replace high voltage
module.
Replace high voltage
module.
control board or system
board.
control board or system
board.
M Series Service Manual
Error MessageExplanation
DEFIB FAULT 94Processor fault causing safety monitor port to be
non-functional.
DEFIB FAULT 95Safe or shutdown line is not functional.Replace high voltage
DEFIB FAULT 96XPATREL or XPAT_ENABLE is faulted or one of
the discharge transistors has shorted.
DEFIB FAULT 108VMON voltage is less than the target energy during
charging.
DEFIB FAULT 109Defib capacitor voltage is greater than selected
energy when defibrillator is charging or ready.
DEFIB FAULT 111Defib capacitor voltage has exceeded the absolute
maximum acceptable voltage.
DEFIB NOT CHARGEDDischarge button is pressed but the unit is not
charged.
User
Advisory
9
Technical Action
Replace system board,
high voltage module or
capacitor.
module.
Replace high voltage
module.
Replace high voltage
module or capacitor.
Replace high voltage
module or capacitor.
Replace high voltage
module, capacitor, and
or system board.
DEFIB PAD SHORTMeasured impedance between high voltage leads of
MFC.
DISABLE SYNCSync mode active when analyze pressed in defib.
DISCHARGE FAULTDefib capacitor voltage is not decreasing.Replace high voltage
48
9
9
Ensure pads are
coupled to patient.
Check /replace pads or
universal cable.
Replace system board.
module, capacitor, and/
or system board.
M Series Service Manual
Error MessageExplanation
ECG FAULT 4Communication fault between ECG processor and
main processor.
ECG FAULT 5ECU RAM test failure, or ROM checksum test
failure.
ECG LEAD OFFOne or more ECG leads are not properly connected
when leads are selected as input.
ECG TOO LARGEECG signal too large for accurate shockable rhythm
analysis.
ECG TOO SMALLECG signal too small for accurate shockable rhythm
analysis.
ECG V1 LEAD OFFChest lead V1 is not properly att ach ed to pati ent.
User
Advisory
9
9
9
9
Technical Action
Turn off unit and then
turn on to reset. If fault
persists, replace system
board.
Turn off unit and then
turn on to reset. If fault
persists, replace system
board.
Check cable and patient
connection. Change
electrodes. Prepare
patient’s skin.
Reduce ECG size.
Increase ECG size.
Reattach V lead. Check
cable.
ECG V2 LEAD OFFChest lead V2 is not properly att ach ed to pati ent.
ECG V3 LEAD OFFChest lead V3 is not properly att ach ed to pati ent.
ECG V4 LEAD OFFChest lead V4 is not properly att ach ed to pati ent.
ECG V5 LEAD OFFChest lead V5 is not properly att ach ed to pati ent.
49
9
9
9
9
Reattach V lead.
Check cable.
Reattach V lead.
Check cable.
Reattach V lead.
Check cable.
Reattach V lead.
Check cable.
M Series Service Manual
Error MessageExplanation
ECG V6 LEAD OFFChest lead V6 is not properly att ach ed to pati ent.
ENTER ACCESS CODEManual mode access code needed.
ERASING REPORTSummary report being erased.
ECU CRC FAULTInvalid ECG samples detected over a one second
period.
EtCO2 COM ERRORNo or invalid communication from EtCO2 module. Return unit for service
FAX DIALINGPreparation for sending fax.
FAX DONETransmission complete.
FAX PREPARINGPreparing fax for transmission.
User
Advisory
9
9
9
9
9
9
Technical Action
Reattach V lead. Check
cable.
Enter access code to
enter manual mode
with AED.
Turn off unit and then
turn on to reset. If fault
persists, replace system
board.
to ZOLL Technical
Service Department.
FAX SENDINGTransmitting fax.
INSERT CARD
Check memory card
LOW BATTERYLow battery.
NO QRS DETECTUnit is in sync mode and heart rate is < 20 BPM or
No card installed in unit during manual or semiautomated modes.
QRS amplitude is too low for proper
synchronization.
50
9
9
9
9
Replace battery or plug
into AC power. Replace
charger.
Increase ECG size and/
or change lead.
M Series Service Manual
Error MessageExplanation
NO SHOCK ADVNo shock advised. Advisory message when analysis
finds non-shockable rhythm.
NOISY ECGNumber of noisy analysis intervals exceeds
threshold.
OPEN AIR DISCHARGECap voltage too high after discharge attempt, e.g.,
full energy discharge did not occur.
PACER DISABLEDUser prompt issued simultaneously with other pace
faults if pacing is disabled.
PACER FAULT 115Flyback pulse width control circuit is not under
proper control of the processor and gate array.
PACER FAULT 116Failure to detect XPACE_ON.Replace high voltage
User
Advisory
9
9
Technical Action
Stop all patient
movement. Check
connections. Press
Analyze button again.
Replace paddles, and,
or high voltage module
and system board.
Replace high voltage
module or system
board.
Replace high voltage
module, capacitor, or
system board.
module, capacitor, and/
or system board.
PACER FAULT 117Pace relay is stuck closed.Replace high voltage
module, capacitor, and/
or system board.
PACER FAULT 121During pace, the pace pulse width <30ms or >50ms. Replace high voltage
module, or system
board.
PACER FAULT 122Pace current is more than 15mA above and below
selected value.
51
Replace high voltage
module, or system
board.
M Series Service Manual
Error MessageExplanation
PACER FAULT 123Measured pace rate is too fast compared to selected
rate.
PACER FAULT 126Issued in conjunction with message 122. Pace
current is more than 15mA and below selected value.
PADDLE FAULTCannot detect type of accessory attached to the
universal cable.
PERFORM CPRAdvisory message in AED auto defib mode.
PLACE ON ZERO CELLEtCO2 sensor cable plugged into unit for the first
time. Zeroing error or probe drift error detected.
POOR LEAD CONTACTOne or more ECG leads are poorly connected or not
connected to patient. (User configurable.)
User
Advisory
9
9
Technical Action
Replace high voltage
module or system
board.
Replace high voltage
module.
Replace paddles,
internal paddles, system
board, high voltage
module and/or
universal cable.
Zero sensor. Replace
sensor. Return to ZOLL
for service.
Check electrode
attachment to patient,
cable connector to
electrode, cable to unit
connector. Broken unit.
POOR PAD CONTACTElectrode impedance exceeds threshold. Ensure pads are
coupled to patient.
Check /replace pads or
universal cable.
Check impedance
circuit calibration.
Replace system board.
PRESS ANALYZEAlternate message for check patient prompt.
52
9
M Series Service Manual
Error MessageExplanation
PRESS CHARGEAdvisory message in conjunction with shock
advised.
PRESS SHOCKPrompt issued in AED auto defib mode when defib is
charged (ready).
RECORDER FAULT 142Strip chart system error.Check paper tray and
REPORT FULLSummary report memory full.
REPORT HALTEDSummary report stops printing unexpectedly.Turn unit off and then
RESERVED 1The watchdog timer is not functional in the unit. Turn off unit and then
RETRY ANALYSISAdvisory message in conjunction with noisy ECG.
SELECT 30J FOR TESTAttempt to run a self test at an energy other than 30J.
SELECT DEFIB MODEAnalyze button pressed in pace or monitor mode.
2
SENSOR WARM UP message displays for
EtC0
2
more than five minutes. Sensor defective.
Analysis halted.
User
Advisory
9
9
9
9
9
Technical Action
Replace sensor cable.
Erase summary report.
back on again. Print
Summary again. If fault
persists, replace system
board.
turn on to reset. If fault
persists, replace system
board.
SELECT LIMB LEADSPaddles or augmented ECG leads selected when
continuous analysis active or started.
SELECT PADSLead I, II, or III selected when analyze pressed.
SET CLOCKReal time clock failure: invalid date or time.Set date and time and/
SET PACE mAMultiple copy errors are the product of intended
software or memory errors. If error reoccurs other
than on entering pace the first time or after more than
10 minutes in other mode, the unit could be broken.
54
9
9
9
Select limb leads I, II,
III or MFE
or replace system
board.
Set pace current. If
broken, replace system
board.
M Series Service Manual
Error MessageExplanation
SET PACE RATEMultiple copy errors are the product of intended
software or memory errors. Multiple copies of pace
rate don't match. If error persists, unit could be
broken
SHOCK ADVISEDAdvisory message when analysis finds a shockable
rhythm.
SpO2 AMBIENT LIGHTAmbient light is too bright.Shield sensor from
SpO2 COMM ERRNo transmissions from SpO2unit received.
Communication error or no communication from
Sp0
module.
2
SpO2 PULSE SEARCHPulse search in progress.
SpO2 SENSOR F AULT 1Defective sensor.Replace Sp02 sensor.
STAND CLEAR(Auto defib mode only.) Singl e anal ysis mode just
turned on and defib idle. Patient rhythm is being
analyzed.
SYSTEM FAULT 2MCU ROM checksum test failure or MCU RAM test
failure.
55
9
Turn off unit and then
turn on to reset. If fault
persists, replace system
board.
M Series Service Manual
Error MessageExplanation
SYSTEM FAULT 5ECU RAM test failure or ROM checksum test
failure.
SYSTEM FAULT 6No communications received from ECU for 4
seconds.
SYSTEM FAULT 7The A/D converter is not performing conversions in
a timely manner.
SYSTEM FAULT 36 P1MON is less than 412 counts or greater than 612
A/D counts. Pace/defib is disabled as long as
condition exits.
SYSTEM FAULT 37Disable pace/defib and MFE monitoring. Replace system board.
SYSTEM FAULT 38Failu re to shutdown after “shutdown order” is
written to the RTC.
TEST FAILEDMCU performed ipeak test (defib peak current) and
unit failed during 30J self test.
User
Advisory
9
Technical Action
Turn off unit and then
turn on to reset. If fault
persists, replace system
board.
Turn off unit and then
turn on to reset. If fault
persists, replace system
board.
Replace system board.
Replace system board.
Replace system board.
Replace universal
cable, paddles or high
voltage module,
capacitor, or system
board.
TEST OKMCU performed ipeak test (defib peak current) and
unit passed 30J self test.
USE PADDLE DISCHGFront Panel discharge button is pressed when either
external paddles or internal spoons with discharge
buttons are connected.
56
9
9
M Series Service Manual
Error MessageExplanation
USE PADS(AUTO DEFIB MODE ONLY.)
Attempt to defib with paddles in auto defib (AED)
mode. Defib only allowed using PADS in AED
modes.
USE PADS TO PACEExternal paddles detected in pace mode.
USE ROOM AIR
ADAPTER
USER SETUP REQBoth copies of stored cal/config data are bad or have
VF ALARMS OFFVF alarms disabled in pace mode or when paddles
VX LEADS OFFV lead not properly attached to patient. “X” denotes
ZERO CO
ZERO CO
SENSORNew EtCO2 sensor needs to be zero calibrated.
2
ADAPTERNew EtCO2 airway adapter needs to be zero
2
Adapter zeroing started with EtCO2 in the adapter or
the adapter is on the REF or “0” cell.
never been programmed.
are selected as leads.
lead number.
calibrated.
User
Advisory
9
9
9
9
9
9
9
9
Technical Action
Place CO2 sensor on
adapter in room air.
Perform configuration
setup.
Reattach V lead.
Zero EtCO2 sensor.
Zero EtCO2 adapter.
57
M Series Service Manual
58
M Series Service Manual
Overview
This chapter provides instructions on how to disassemble and reassemble the M Series unit, and includes the following
sections:
• Required Equipment
• Parts That May Need Replacing After Disassembly
• Safety Precautions
• Overview of Modules
• 1. Removing the ZIF Keeper
Chapter 3
Disassembly Procedures
• 2. Removing the Front Panel
• 2A. Removing the Display
• 2B. Removing the Control Board
• 3. Removing the Upper Housing Assembly
• 4. Removing the System Board Assembly
• 5. Removing the Battery Interconnect Board Assembly
• 6. Removing the High Voltage/Charger Assembly
• 7. Removing the High Voltage Module Assembly
• 8. Removing the High Voltage Capacitor Assembly
• 9. Removing the System Interconnect Board
• 10. Removing the Printer/Recorder Motor
• 11. Removing the Lower Housing Assembly
• 12. Removing the Print Head Assembly
59
M Series Service Manual
• 13. Removing the PCMCIA Card Slot Assembly
• 14. Removing the Paddle Release Latch
Required Equipment
• No. 1 Phillips screwdriver.
• No. 2 Phillips screwdriver.
• Exacto-knife.
• Orange wooden stick. (Available from H.A. Stiles: 1-800-447-8537)
• 90° dental pick.
• Needle nose pliers.
• Kapton tape.
• 3M copper adhesive tape, or equivalent.
• 1/2” nut driver.
• Large diagonal cutters.
• Strong glue, such as Loctite 420 or equivalent.
• Loctite needle tip dispenser.
Parts That May Need Replacing After Disassembly
If you are removing the Control Board from the Front Panel, you need to have :
• Main Selector knob replacement (ZOLL Part Number 9310-0521)
• Pacer/Output/Rate knob replacement (ZOLL Part Number 9310-0520)
If you are removing the Battery Interconnect Board, you may need to replace it with a new one, using ZOLL Part
Number 9301-0302, if connectors have been UV welded as in older M Series models.
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M Series Service Manual
Safety Precautions
WARNING! SHOCK HAZARD!
CAUTIONTAKE THE NECESSARY PRECAUTIONS TO GUARD AGAINST SHOCK OR INJURY BEFORE YOU CONDUCT
DEFIBRILLATOR TESTS OR REPAIRS.
• Only properly trained technicians should service the unit.
• The unit can contain deadly voltages even if the unit is turned off.
• Make sure to discharge the unit before working with it.
• Make sure you take the necessary precautions when working with static sensitive units. For example, you must wear
a conductive wrist strap (which touches your skin) connected to a grounding mat and to the earth ground. Y ou must
remove the wrist strap when you discharge high voltage or when you are working on energized equipment.
61
M Series Service Manual
Overview of Modules
The M Series unit contains 14 modules, as shown below.
Isolated Power Supply with EtCO
System Interconnect BoardBattery Interconnect Board Assembly with 3 Battery
2
SpO2 module with bracket for EtCO
Pin Gaskets
2
System Board Assembly
AC Charger Assembly
62
M Series Service Manual
Control Board (from Front Panel)High Voltage Module AssemblyHigh Voltage Capacitor Assembly
PCMCIA Card Slot Recorder MotorSpO
Isolated Power Supply for SpO
ModuleBiphasic Capacitor and Bridge Assembly
2
63
Module (without bracket)
2
M Series Service Manual
64
M Series Service Manual
1.Removing
the ZIF
Keeper
Tools Required
• Orange stick
Note: It is important to know this procedure
before you start disassembling the unit.
Removing the ZIF (Zero Insertion Force)
Keeper incorrectly can damage the unit’s
system board.
To reinstall the ZIF Keeper:
1. Place the ZIF Keeper over the laminate
cable and insert the flex cable into the
connector. Latch the connector.
Step 1: The connector must be facing you as
shown in the diagram.
Latch
Step 2: Angle and lift up the right end of the ZIF
Keeper from the connector and the board. Slide
the Keeper approximately 1 mm to the left, then
gently lift the left side to clear the connector.
Step 3: Gently pull the ZIF (Zero Insertion
Force) Keeper over the laminate cable and rotate
the latch upwards.
2. Lower the left end of the ZIF Keeper over
the connector end until it touches the
printed wire assembly (PWBA). The other
end of the connector should be angled.
3. Press the end of the ZIF Keeper down over
the end of the connector. Be careful that
the ZIF Keeper snaps over the end of the
connector.
Keeper
Lift here
Latch
65
M Series Service Manual
e
2.Removing
the Front
Panel
Tools Required
• No. 2 Phillips screwdriver
• Orange stick
To reinstall the Front Panel:
1. Reinstall the laminate cable first with the
black band facing up and towards the system
circuit board.
2. Reconnect the multi-wire cable from the
display.
3. Reverse steps 1, 2, and 3 above to reinstall
the front panel.
Step 1: Remove the battery from the battery well
and place it in front of the unit.
Step 3: Place your thumbs in the main selector
switch cup and push up on the front panel to
release the panel from the unit. After the front
panel is removed, use the battery as a support for
the panel. Do not use the main selector switch as
point of leverage.
Step 2: Rotate unit on to its back side.Remove
the two Phillips head screws located on the left
and right sides on the bottom of the unit.
Step 4: Disconnect the multi-wire cable from the
system board by gently pulling the beige
connector by its sides towards the front of the
unit. Remove the ZIF keeper from the laminated
ribbon cable and then disconnect it. Lift the right
side first with the unit facing you.
Multi-wire cabl
66
M Series Service Manual
2A.
Removing
the
Display
Tools Required
• No. 2 Phillips Screwdriver
• Exacto-Knife
• 3M Copper Adhesive Tape
To reinstall the Display
Reverse steps 1 through 3.
Step 1: Remove the grounding copper tape from
the outer display shield.
Step 3: Remove the Video Display Assembly.
Step 2: Remove the V ideo Display Assembly by
rotating the display upwards from the lower
portion of the display panel assembly.
video display
assembly
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M Series Service Manual
2B.
Removing
the
Control
B o a r d
Tools Required
• No. 2 Phillips Screwdriver
• Orange (Wooden) S tick
• 1/2” Nut Driver
• Large Diagonal Cutters
• Strong Glue, such as Loctite 420 or
equivalent
Step 1: (Caution: The knob will be damaged
during this step.) Gently insert the cutters at the
edge of the main selector knob and pry outward
until the knob is removed. Then carefully remove
the 1/2” nuts without damaging the Selector
Switch.
Step 3: Rock the foam packaging back and forth
from the control panel board to remove the foam.
Step 2: Gently insert the cutters at the edge of the
pacer knobs and pry outward until the knobs are
removed. Then carefully remove the 1/2” nuts
without damaging the Pacer Switches and green
pace cups.
Step 4: Remove the panel overlay circuit cable
from the control board by lifting the side s of the
lock lever located under the front of the control
board. (See 1. Removing the ZIF Keeper.)
panel overlay circuit cable
Note: If you are removing the Control Board
from the Front Panel you may need to replace
the following parts:
• Main Selector knob replacement (ZOLL Part
Number 9310-0521)
• Pacer Output/Rate knob replacement (ZOLL
Part Number 9310-0520).
wooden stick
foam packaging
68
M Series Service Manual
2B.
Removing
the
Control
Board
(Continued)
To reinstall the Control Board
1.Set the dip switches and attach the SHOCK
button LED actuator.
2.Place a small amount of strong glue on the
end of the mode selector switch. Slide the
replacement knob on. After the glue dries,
rotate the selector knob to ensure that it is
properly glued in place.
Step 5: Disconnect the speaker microphone cable.
Remove the Control Panel Board from the Front
Panel Assembly. Important: Note the position of
the dip switches because they must be in the same
position for reinstallation.
Step 6: Remove the 50 pin laminate cable from
the control board. See 1.0 Removing the ZIF
Keeper.
50 pin laminate cable
3.Replace the Pacer Output/Rate knobs, if
applicable.
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M Series Service Manual
3.Removing
the Upper
Housing
Assembly
Tool Required
• No. 1 and 2 Phillips screwdriver
Set-up
Remove Front Panel (See Step 2.)
1. Remove the two screws securing the
universal cable.
2. Do not lose the O-ring when removing the
universal cable.
3. Remove the three Phillips screws in the
front of the Upper Housing.
Step 1: Remove two screws from the back side of
the Upper Housing Assembly and three screws
from the front.
Step 3: Make sure that the rubber gaskets are
covering the battery contact pins. If the gaskets
are still seated in the housing, remove and place
them onto the contact pins. Before installing the
Upper Housing ensure that the battery pin gaskets
are set properly.
battery pin gasket
Step 2: Secure lower housing to the table by
pressing downward in the paddle well. Using the
carry handle, lift the Upper Housing upward.
To reinstall the Upper Housing Assembly,
reverse the above steps.
Ensure the battery pin gaskets are properly set.
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M Series Service Manual
4.Removing
the
System
Board
Assembly
Tools Required
• #1 and #2 Phillips Screwdriver
• Grounding Mat
• Grounding Wrist Strap
2. Remove the Front Panel Assembly.
3. Remove the Upper Housing Assembly.
To reinstall the System Board Assembly, reverse the steps.
• Needle Nose Pliers
• Orange Stick
WARNING! You can damage the hardware of
the unit. You must use ESD grounding before
you handle any printed circuit boards on the
unit.
Setup
Before you begin this procedure, make sure you
are grounded.
1. Know or review 1.0 Removing the ZIF Keeper procedure.
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M Series Service Manual
Step 1: Using needle nose pliers, remove left and
right multi-wire cables on the back side of the
system board. To avoid damage to the cable, do
not pull the wires. Hold system board securely
with one hand. DO NOT let it fall forward to
prevent excess tension on the unit’s wires.
Step 3: Lower the system board with one hand
and remove the battery interconnect laminate
cable from the center of the system board. (See 1.
Removing the ZIF Keeper.)
battery interconnect laminate cable
Step 2: Remove the two wire speaker cable (if
applicable).
Step 4: Gently roll the system board forward and
rest it on the battery.
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M Series Service Manual
Step 5: Remove the ZIF Keeper. (See 1.
Removing the ZIF Keeper.)
Step 7: For M Series units with the SpO
SpO
with EtCO2 only: Remove the 20 pin power
2
cable by lifting the slide locking tab upwards.
and/or
2
Step 6: For Biphasic M Series units only:
Remove the 20 pin power cable by lifting the slide
locking tab upwards.
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M Series Service Manual
5.Removing
the
Battery
Interconn
ect Board
Assembly
Tools Required
• Orange stick
Setup
1. Remove the Front Panel Assembly.
Step 1: Identify the Battery Interconnect Board. Step 2: Remove the wide laminate cable from the
high voltage module connector by lifting the
cable vertically.
Step 3: Remove the push pin and small insert
collar.
Step 4: Rotate the unit around so that the rear of
the unit faces you. Rotate the Battery Interconnect
Board upwards toward the front of the device.
Hold the board vertically while removing the 10pin laminate cable from connectors by lifting the
connector lock.
charger cable
10 pin laminate cable
2. Remove the Upper Housing Assembly
3. Remove the System Board Battery Cable.
To reinstall the Battery Interconnect Board,
reverse the steps.
NOTEFor Step 4, remember to carefully remove
the cable from the Charger Assembly
when disassembling and reinstalling it.
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M Series Service Manual
6.Removing
the High
Voltage/
Charger
Assembly
Tools Required
• #2 Phillips screwdriver
• Orange stick
• Small needle nose pliers
DO NOT SHORT THE TERMINAL ENDS OF THE CAPACITOR. Refer to Section 8, Step 2.
Setup
1. Remove the Front Panel Assembly.
2. Remove the Upper Housing Assembly.
3. Remove the System Board.
4. Remove the Battery Interconnect Board.
To reinstall the High Voltage Charger
Assembly, reverse the steps.
WARNING! This unit may contain lethal
voltages. You MUST completely discharge the
high voltage capacitor before removing from
unit.
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M Series Service Manual
Step 1: Remove the High Voltage/Charger
Assembly from the main housing by lifting the
High Voltage/Charger Assembly upwards and
rotating it towards the back of the unit.
Step 3: Depress the lever on the High Voltage
Cable to remove it from the mounting panel. Cut
the tie wrap attached to the mounting bracket that
secures the cables.
Step 2: Set the Assembly on the table. Pull apart
the High Voltage Module from the Charger
Assembly . These three components are referred to
as the “Module Cluster”.
High voltage
capacitor
Charger assembly
Step 4: (SpO
module from the Isolated Power Supply, remove
the Mylar
supply are one assembly at the same location.
units only) To remove the SpO2
2
® tape. EtCO
module and power
2
High voltage
module
high voltage cable
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M Series Service Manual
Step 5: Lift the SpO2 module straight up from the
foam and disconnect the ribbon cable from the
Isolated Power Supply.
Step 7: (Biphasic units only) Disconnect the
Molex connector from the biphasic module.
Molex
connector
Step 6: (Biphasic units only) Disconnect the
biphasic defibrillator capacitor from the rear
panel connector.
Biphasic
defibrillator
capacitor
Step 8: (EtCO
connector by gently lifting the connector away
from the back panel. To remove the EtCO
isolated power supply, refer to Step 5.
units only) Remove the EtCO
2
and
2
2
Biphasic
module
EtCO
2
connector
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M Series Service Manual
7.Removing
the High
Voltage
Module
Assembly
Tools Required
• #2 Phillips screwdriver
• Exacto-Knife
WARNING! This unit may contain lethal voltages.
You must completely discharge the high voltage
capacitor by changing the energy selection during
the charge cycle of the defibrillator. Power off unit.
Wait three minutes before disassembly.
5. Remove the High Voltage/Charger Assembly.
To reinstall the High Voltage Module Assembly, reverse the steps.
DO NOT SHORT THE TERMINAL ENDS OF
THE CAPACITOR. Refer to Section 8, Step 2.
Setup
1. Remove the Front Panel Assembly.
2. Remove the Upper Housing Assembly.
3. Remove the System Board.
4. Remove the Battery Interconnect Board.
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M Series Service Manual
Step 1: Remove the signal cable from the High
Voltage module.
Step 3: Separate the High Voltage Module from
the foam.
Step 2: Remove the Kapton tape on the bottom of
the foam surrounding the High Voltage Module.
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M Series Service Manual
8.Removing
the High
Voltage
Capacitor
Assembly
Tools Required
• #2 Phillips screwdriver
• Exacto-Knife
•Mylar
Setup
1. Remove the Front Panel Assembly.
®
tape
To reinstall the High Voltage Capacitor Assembly, reverse the steps.
WARNING! This unit may contain lethal voltages. You MUST completely discharge the high voltage
capacitor before removing from unit. DO NOT SHORT THE TERMINAL ENDS OF THE
CAPACITOR.
Step 1: Open the High Voltage Capacitor plastic
isolator by lifting the
Step 3: When the capacitor voltage is at 0 VDC,
disconnect the inductor wires and capacitor
terminal wires.
Mylartape.
Step 2: Bleed the excess voltage using a resistor
with values of approximately 5 kohms, 25 watts
for 10-20 seconds. Measure the voltage on the
capacitor terminals.
2. Remove the Upper Housing Assembly.
3. Remove the System Board.
4. Remove the Battery Interconnect Board.
5. Remove the High Voltage Charger
Assembly.
6. Lift the Capacitor Assembly upwards from
the chassis. (The Capacitor Assembly is still
connected to the High Voltage Module
Assembly.)
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M Series Service Manual
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M Series Service Manual
9.Removing
the
System
Interconn
ect Board
Tools Required
• #2 Phillips screwdriver
3. Install two screws.
4. Reconnect all the cables and reverse the steps.
Setup
1. Remove the Front Panel Assembly.
2. Remove the Upper Housing Assembly.
3. Remove the System Board.
4. Remove the Battery Interconnect Board.
5. Remove the High Voltage/Charger module.
6. Remove the clear plastic print head isolater.
7. Remove the motor cable, cable print head
and paper sensor cable.
To reinstall the System Interconnect Board:
1. Install the laminate cables and keepers.
2. Ensure that the PCMCIA slots with gaskets
are located to the right rear of the board and
seated properly.
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M Series Service Manual
Step 1: Remove the clear plastic head isolater. Step 2: Remove two screws from each side of the
System Interconnect Board.
Step 3: Disconnect the cables and lift the System
Interconnect Board out of the unit.
paper sensor
cable
cable print
head
motor cable
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M Series Service Manual
To reinstall the Printer/Recorder Motor, reverse the steps.
10. Removing
the
Printer/
Recorder
Motor
Tools Required
• #2 Phillips screwdriver
• Exacto-Knife
• Kapton tape
Setup
1. Remove the paper tray, pull out and press
up on the locking tab at the rear of the tray.
2. Remove the Front Panel Assembly.
3. Remove the Upper Housing Assembly.
4. Remove the System Board.
5. Remove the Battery Interconnect Board.
6. Remove the High Voltage Module
Assembly.
7. Remove the sensor, printhead and motor
cables.
8. Remove the System Interconnect Board.
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M Series Service Manual
Step 1: Using the needle nose pliers, carefully lift
the spacer block upwards.
spacer block
cable
motor
Step 3: Lift the motor upward by prying on the
motor bracket with the screwdriver.
Step 2: Remove the motor bracket mounting
screw.
motor bracket
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M Series Service Manual
11. Removing
the Lower
Housing
Assembly
Tools Required
• #2 Phillips screwdriver
Setup
• Remove all power sources, such as the
battery and power cord.
To reinstall the Lower House Assembly, reverse
the steps.
Step 1: Remove the paper tray by pulling it out
and pressing the locking tab upwards at the rear of
the tray.
Step 3: Remove the remaining screws from the
bottom of the unit.
Step 2: Remove the screw at the bottom of the
unit to remove the PCMCIA FAX/Modem card’s
plastic protector.
Step 4: Lift the lower housing assembly straight
up and out from the unit
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M Series Service Manual
12. Removing
the Print
Head
Assembly
Tools Required
• #1 Phillips screwdriver
Setup
• Remove the Lower Housing Assembly.
To reinstall the Print Head Assembly, reverse the
steps.
Step 1: Remove two screws from the paper tray
guide and remove the paper tray guide.
Step 3: Remove the pivot pin for re-use.
print head
pivot pin
Step 2: Disconnect the ribbon cable from the
print head.
print head
ribbon cable
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M Series Service Manual
13. Removing
the
PCMCIA
Card Slot
Assembly
Tools Required
• #2 Phillips screwdriver
Setup
• Remove the Lower Housing.
To reinstall the PCMCIA card slot, reverse the
step.
Step 1: Remove the two screws holding the card
slot retainer. Lift up card slot assembly.
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M Series Service Manual
14. Removing
the
Paddle
Release
Latch
Tools Required
• #2 Phillips screwdriver
• Exacto-Knife
• Upper Latch Seal (9330-0304)
Setup
Step 1: Using the Exacto Knife, remove the
adhesive seal on the unit’s chassis
Step 3: Gently push the screwdriver until the
Paddle Release Latch is dislodged.
.
Step 2: Insert the screwdriver into the opening
under the adhesive seal.
Step 4: Pull Paddle Release button away from the
unit.
1. Remove the Front Panel Assembly.
2. Remove the Upper Housing Assembly.
To reinstall the Paddle Release Latch, reverse
the steps.
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M Series Service Manual
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