No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying,
recording, or information storage and retrieval systems. The material in this manual is subject to change
without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Zebra grants to the user a non-transferable and non-exclusive license to use each software
and firmware program delivered hereunder (licensed program). Except as noted below, such license may not
be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right
to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user
shall not modify, merge, or incorporate any form or portion of a licensed program with other program material,
create a derivative work from a licensed program, or use a licensed program in a network without written
permission from Zebra. The user agrees to maintain Zebra’s copyright notice on the licensed programs
delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user
agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user
or any portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra, intellectual
property rights. An implied license only exists for equipment, circuits, and subsystems contained in Zebra
products.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev. A12/31/11Initial Release.
-02 Rev. A3/2015Zebra Rebranding
-02 Rev. B6/9/15Correct Radio Default Power State reg key on page B-3. Add Basic Browser
-03 Rev. A2/20/19Update cleaning procedures on page 5-3.
iii
configuration information to Appendix B.
ivMC21XX Series Integrator Guide
TABLE OF CONTENTS
Revision History.............................................................................................................................. iii
About This Guide
Introduction ..................................................................................................................................... ix
Documentation Set ................................................................................................................... ix
Configurations................................................................................................................................. x
Software Versions..................................................................................................................... x
Chapter Descriptions ...................................................................................................................... xi
Notational Conventions................................................................................................................... xi
Related Documents and Software .................................................................................................. xii
Service Information......................................................................................................................... xii
This guide provides information about using the MC21XX and accessories.
NOTEScreens and windows pictured in this guide are samples and may differ from actual screens.
Documentation Set
The documentation set for the MC21XX is divided into guides that provide information for specific user needs.
•
MC21XX Series Quick Start Guide - describes how to use the MC21XX.
•
MC21XX Series MC21XX User Guide - describes how to use the MC21XX.
•
MC21XX Series MC21XX Integrator Guide - describes how to set up the MC21XX and the accessories.
•
Microsoft Applications for Windows Mobile 6.1 and CE 6.0 User Guide - describes how to use Microsoft
developed applications.
•
Application Guide for Zebra Devices - describes how to use Zebra developed applications.
•
EMDK Help File - provides API information for writing applications.
xMC21XX Series Integrator Guide
MC2180
Configurations
This guide covers the following configurations:
ConfigurationRadiosDisplayMemory
MC2100NoneColor, no touch 128 MB RAM/
MC2180WLAN: 802.11 b/g/n
WPAN: Bluetooth
Color touch
screen
256 MB Flash
128 MB RAM/
256 MB Flash
Data
Capture
Linear or 1D
laser
Linear, 1D
laser or 2D
imager
Operating
System
Windows CE 6.0
Windows CE 6.0
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
•
OEM version
•
Fusion version.
OEM Version
To determine the OEM software version:
Ta p
Start > Settings > Control Panel > System Info icon > System tab.
Fusion Software
To determine the Fusion software version:
Ta p
Wireless Strength icon > Wireless Status > Versi ons.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started - explains how to install and charge batteries and start the MC21XX for the
first time.
About This Guidexi
•
Chapter 2, Accessories provide setup information for the MC21XX accessories.
•
Chapter 3, Synchronization - provides instructions for installing synchronization software and setting up a
partnership between the MC21XX and a host computer.
•
Chapter 4, Application Development - provides instructions for installing DCP and EMDK on the host
computer and downloading software and files to the MC21XX.
•
Chapter 5, Maintenance and Troubleshooting - includes instructions for cleaning and storing the
MC21XX and provides troubleshooting solutions for potential problems during operation.
•
Appendix A, Specifications - lists the technical specifications for the MC21XX and accessories.
•
Appendix B, Special Software Configurations - provides information for setting the battery usage
threshold and removing sample applications.
Notational Conventions
The followingconventions are used in this document:
•
The term “MC21XX” refers to the Zebra MC21XX.
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen.
•
Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
xiiMC21XX Series Integrator Guide
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following items provide more information about the MC21XX.
•
MC21XX Quick Start Guide, p/n 72-155018-xx
•
MC21XX Regulatory Guide, p/n 72-155019-xx
•
MC21XX User Guide, p/n 72E-155021-xx
•
Application Guide for Zebra Devices, p/n 72E-68901-xx
•
Microsoft® Applications for Mobile 6.1 and CE 6.0 User Guide, p/n 72E-108299-xx
•
Enterprise Mobility Developer Kit (EMDK) Help File
•
Windows CE Platform SDK for MC2100c60, available at: http://www.zebra.com/support
•
Enterprise Mobility Developer Kit for C (EMDK for C), available at: http://www.zebra.com/support
•
ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact
information is available at: http://www.zebra.com/support
When contacting Zebra Global Customer Support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Global Customer Support, you may need to return your equipment
for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
CHAPTER 1GETTING STARTED
Introduction
This chapter describes the MC21XX’s how to install and charge the batteries, how to remove and replace the
handstrap and how to start the MC21XX for the first time.
Unpacking the MC21XX
Carefully remove all protective material from around the MC21XX and save the shipping container for later
storage and shipping. Verify that the equipment listed below is included:
•
Mobile computer
•
Mini stylus and tether (touch screen configurations only)
•
Battery
•
Regulatory Guide
•
Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Zebra Global
Customer Support immediately. See Service Information on page xii for contact information.
MC21XX Startup
To start using the MC21XX:
•
Install the SD card (optional).
•
Install the main battery.
•
Charge the main battery and the backup battery.
•
Start the MC21XX.
1 - 2MC21XX Series Integrator Guide
microSD Card
microSD Card
Install SD Card
The Secure Device (SD) card provides secondary non-volatile storage (the flash memory is slower than RAM).
The SD card holder is located under the battery.
CAUTION Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
Do not use the microSD card slot for any other accessories.
NOTE Select microSD cards with environmental and/or the write cycle performance specifications that meet or
exceed the application requirements.
To insert the microSD card:
1.Place the MC21XX face-down on surface.
2.Slide the card holder door down to unlock.
3.Lift the microSD card holder door.
Figure 1-1
4.Position the microSD card, with the contacts facing down, into the microSD holder.
5.Close microSD card door.
6.Slide the card holder up to lock.
Figure 1-2
Inserting the microSD Card
Inserting the microSD Card
Getting Started1 - 3
Install Main Battery
If the main battery is charged, the MC21XX can be used immediately. If the main battery is not charged, see
Battery Charging on page 1-3. To remove the main battery, see Main Battery Removal on page 1-6.
Insert the battery into the slot, bottom first and press the battery gently into the slot. The battery clip locks the
battery into place.
Figure 1-3
Insert Battery
Battery Charging
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page
The main battery can be charged before insertion into the MC21XX or after it is installed. Use the Four-slot
Battery Charger to charge the main battery (out of the MC21XX) or the supplied power supply to charge the
main battery while it is installed in the MC21XX.
Before using the MC21XX for the first time, fully charge the main battery until the LED Indicator remains lit (see
Table 1-1 on page 1-4 for charge status indications). The battery fully charges in less than four hours.
The MC21XX is equipped with a memory backup battery which automatically charges from the main battery
whether or not the MC21XX is operating or is in suspend mode. The memory backup battery retains data in
memory for at least 30 minutes when the MC21XX’s main battery is removed or fully discharged. When the
MC21XX is used for the first time or after the memory backup battery has fully discharged, the memory backup
battery requires approximately 15 hours to fully charge. Do not remove the main battery from the MC21XX for
15 hours to ensure that the memory backup battery fully charges. If the main battery is removed from the
MC21XX or the main battery is fully discharged, the memory backup battery completely discharges in several
hours.
5-2.
When the main battery reaches a very low battery state, the combination of main battery and backup battery
retains data in memory for at least 72 hours.
NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the
backup battery is fully charged, data may be lost.
1 - 4MC21XX Series Integrator Guide
Power Supply
Power Port
Barrel Jack
AC Line Cord
Batteries must be charged within the 0° to +40° C (32° to 104° F) ambient temperature range.
To charge the MC21XX using the optional power supply:
Figure 1-4
1.Connect the AC Line Cord to the power supply.
2.Connect the AC plug to an AC outlet.
3.Lift the rubber plug covering the MC21XX power port.
4.Plug the power supply barrel jack into the power port on the bottom of the MC21XX.
Charging Using Power Supply
The MC21XX starts to charge. The LED Indicator indicates the charging status.
Table 1-1
LED Indicator
LEDIndication
OffMC21XX not placed correctly in the cradle; charge cable not connected correctly;
charger is not powered.
Fast Blinking AmberError in charging; check placement of the MC21XX.
Slow Blinking AmberMC21XX is charging.
Solid AmberCharging complete.
Note: When the battery is initially inserted in the MC21XX, the amber LED flashes
once if the battery power is low or the battery is not fully inserted.
The following accessories can also be used to charge the battery:
•
•
•
Cradle (and a power supply):
• Single-slot USB Cradle.
Cables (and a power supply):
• USB ActiveSync/Charge Cable.
Chargers (and a power supply):
• Four-slot Spare Battery Charger.
Spare Battery Charging
To charge a spare battery:
1.Connect the Four-slot Battery Charger to the appropriate power source. See Chapter 2, Accessories for
setup instructions.
2.Insert the spare battery into the spare battery charging slot and gently press down on the battery to ensure
proper contact.
The battery starts to charge automatically. The LED Indicator blinks amber to indicate the battery is charging.
See Chapter 2, Accessories for charging indications. The battery usually fully charges in less than four hours.
Starting the MC21XX
Press the Power button to turn on the MC21XX. If the MC21XX does not power on, perform a cold boot. See
Resetting the MC21XX on page 1-7.
When the MC21XX is powered on for the first time, it initializes. The Splash screen appears for a short period
of time. On the MC2180 the Calibration screen appears.
Getting Started1 - 5
If the MC21XX does not power on, see Resetting the MC21XX on page 1-7.
Calibration Screen
NOTE MC2180 only.
Use the Calibration screen to align the touch screen:
1.Remove the mini stylus from the back of the MC2180.
2.Carefully press and briefly hold the stylus tip on the center of the Calibration screen target. Repeat the
procedure as the target moves and stops at different locations on the screen. This enters the new
calibration settings.
Figure 1-5
3.Once all of the new calibration settings are input, tap the screen or press the ENTER button to save the
new calibration settings. Press
Calibration Screen
ESC to discard the new calibration settings.
1 - 6MC21XX Series Integrator Guide
Main Battery Removal
CAUTION When removing the battery, follow the Safe Battery Swap procedures below otherwise loss of data or
system corruption may occur. An error message, Improper Shutdown, displays on the screen
indicating that the MC21XX was not shutdown properly.
When in Safe Battery Swap mode, the MC21XX goes into a low power suspend state. All wakeup are
disabled.
To remove the main battery from an MC21XX:
1.If the MC21XX is in suspend mode, press the Power button to wake the MC21XX.
2.Press the Power button to place the MC21XX in suspend mode.
3.On the MC2180, tap Safe Battery Swap.
On the MC2100, using the navigation pad, scroll down to Safe Battery Swap. Press the Enter key.
4.Wait for the LED Indicator to turn red and then turn off.
5.Using thumbs, push the two battery latches up. The battery ejects slightly.
Figure 1-6
6.Remove the battery from the MC21XX.
Release Latches
CAUTION Replace the new battery within five minutes to prevent loss of data.
Safe System Shutdown/Re-boot
To ensure that data is not lost or that system corruption does not occurs, the user must follow the Safe Battery
Swap procedure when replacing the battery. See Main Battery Removal on page 1-6. If the Safe battery Swap
procedure is not followed, a Improper Shutdown message appears on the screen.
Getting Started1 - 7
Carefully press and briefly hold stylus
on the center of the target.
Repeat as the target movies around
the screen.
Press the Esc key to cancel.
Figure 1-7
Improper Shutdown Message
If the MC21XX stops responding, first perform a warm boot. A warm boot maintains radio status and registry
settings. Do not perform a cold boot unless necessary.
Performing a cold boot resets the MC21XX to factory defaults and loss of all registry settings.
To perform a warm boot, press and hold the Power button for five seconds.
Resetting the MC21XX
If the MC21XX stops responding to input, reset it. There are two reset functions, warm boot and cold boot. A
warm boot restarts the MC21XX by closing all running programs. All data that is not saved is lost.
A cold boot also restarts the MC21XX, but erases all stored records and entries from RAM. In addition it
returns formats, preferences and other settings to the factory default settings.
Perform a warm boot first. If the MC21XX still does not respond, perform a cold boot.
Performing a Warm Boot
To perform a warm boot:
1.Press the Power button for five seconds. As soon as the MC21XX starts to boot release the Power button.
Performing a Cold Boot
A cold boot restarts the MC21XX and erases all user stored records and entries from RAM. Never perform a
cold boot unless a warm boot does not solve the problem.
To perform a cold boot:
CAUTION Files that remain open during a warm boot may not be retained.
CAUTION Cold boot resets the MC21XX, to the default settings. All added applications and all stored data are
removed. Do not cold boot without support desk approval.
When removing the battery, follow the Safe Battery Swap procedures below otherwise loss of data or
system corruption may occur. An error message, Improper Shutdown, displays on the screen
indicating that the MC21XX was not shutdown properly.
1 - 8MC21XX Series Integrator Guide
1.If the MC21XX is in suspend mode, press the Power button to wake the MC21XX.
2.Press the Power button to place the MC21XX in suspend mode.
3.On the MC2180, tap Safe Battery Swap.
On the MC2100, using the navigation pad, scroll down to Safe Battery Swap. Press the Enter key.
4.Wait for the LED Indicator to turn red and then turn off.
5.Simultaneously press and then release the 1, 9 and Power keys. As the MC21XX initializes, the splash
window appears.
Performing a Clean Boot
A clean boot resets the MC21XX to the factory default settings. All data in the Application folder is retained.
Download the Cleaner package file from the Support Central web site, http://www.zebra.com/support and
install on the MC21XX. The Cleaner package contains two sets of files. One set cleans the Platform folder and
the other cleans the Application folder.
To perform a clean boot:
1.Download the Cleaner package from the Support Central web site. Follow the instructions included in the
package for installing the package onto the MC21XX.
2.Copy the Cleaner package to the root directory of a microSD card (using a host computer).
3.Remove the battery.
4.Install the microSD card.
5.Replace the battery.
6.Connect the MC21XX to AC power. See Chapter 2, Accessories.
7.Using Windows Explorer, navigate to the SD card folder.
8.Open the OSUpdate folder.
9.Double tap on the file: 2100c60Aen_SD.lnk
10. When the Update Loader application finds the appropriate file, it loads the package onto the MC21XX. A
progress bar displays until the update completes.
11. When complete, the MC21XX re-boots.
Waking the MC21XX
The wakeup conditions define what actions wake up the MC21XX after it has gone into suspend mode. The
MC21XX can go into suspend mode by either pressing the Power button or automatically by Control Panel
time-out settings. These settings are configurable and the factory default settings are shown in Table 1-2.
Getting Started1 - 9
Table 1-2
AC power is applied.NoYes
MC21XX is disconnected from a USB device.NoYes
A key is pressed.NoYes
The scan trigger or side trigger is pressed.NoYes
The screen is touched.NoNo
USB HostNoNo
To access the Wakeup settings tap Start > Settings > Control Panel > Power icon > Wakeup tab.
Wakeup Default Settings
Condition for WakeupPower ButtonAutomatic Time-out
Figure 1-8
Wakeup Tab
1 - 10MC21XX Series Integrator Guide
CHAPTER 2 ACCESSORIES
Introduction
The MC21XX accessories provide a variety of product support capabilities. Accessories include cradles,
cables and spare battery chargers. Table 2-1 lists the MC21XX accessories.
Table 2-1
Cradles
Single-slot USB CradleCRD2100-1000URCharges the MC21XX main battery and
Four-slot Charge Only CradleCRD2100-4000CRCharges up to four MC21XXs.
Four-slot Ethernet CradleCDRD2100-4000ERCharges up to four MC21XXand provides Ethernet
Chargers
Four-slot Spare Battery
Charger
Power SupplyPWRS-14000-148RProvides power to the Four-slot Charge Only cradle
Power SupplyPWRS-14000-241RProvides power to the Four-slot Spare Battery
Power SupplyPWRS-14000-249RProvides power to the MC21XX, USB
MC21XX Accessories
AccessoryPart NumberDescription
synchronizes the MC21XX with a host computer
through a USB connection.
communication over a network.
SAC2100-4000CRCharges up to four MC21XX spare batteries.
and Four-slot Ethernet cradle.
Charger.
ActiveSync/Charge cable and Single-slot USB
cradle.
DC Line Cord50-16002-042RProvides power from the power supply to the
Four-slot Ethernet cradle or Four-slot Charge Only
cradle.
2 - 2MC21XX Series Integrator Guide
Table 2-1
US AC Line Cord50-16000-182RProvides power to the 2-wire power supply.
International AC Line Cord-Provides power to the 2-wire power supply.
US AC Line Cord23844-00-00RProvides power to the 3-wire power supply.
International AC Line Cord
Cables
USB ActiveSync/Charge
Cable
USB Cable25-128458-01RProvides USB communication through the
Soft Goods
HandstrapSG-MC2123225-01ROptional handstrap with stylus.
HolsterSG-MC2121205-01RProvides a soft, clip on holder and a shoulder strap
MC21XX Accessories (Continued)
AccessoryPart NumberDescription
Purchase separately.
-Provides power to the 3-wire power supply.
Purchase separately.
25-154073-01RProvides USB client communication capabilities
and charges the MC21XX.
Single-slot USB cradle.
for the MC21XX.
LanyardSG-MC2127225-01ROptional lanyard for holding the MC21XX.
Miscellaneous
Modem DongleMDM9000-100RProvides modem connectivity through MC21XX or
Single-slot USB cradle.
Modem Adapter Cable25-154074-01RConnects Modem Dongle to Single-slot USB cradle.
2400 mAh BatteryBTRY-MC21EAB0EReplacement battery.
Mini StylusSTYLUS-00007-03RReplacement mini stylus (3-pack).
Mating Adapter21-158413-01RConnects two Single-slot USB cradles together.
Single-slot USB Cradle
USB Port
USB Port
AC Line Cord
Power Supply
Power Port
USB Cable
The Single-slot USB cradle:
•
Provides 5.4VDC power for operating the MC21XX and charging the battery.
•
Provides a USB port (micro AB receptacle) for data communication between the MC21XX and a host
computer.
•
Provides USB connection through the USB pass-through port for communication with a USB device,
such as a host computer. For communication setup procedures, see
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page
5-2.
Setup
Accessories2 - 3
Chapter 3, Synchronization
.
Figure 2-1
Single-slot USB Cradle Setup
Battery Charging
The Single-slot USB cradle can charge the MC21XX battery.
To charge the MC21XX:
1.Connect the Single-slot USB cradle to a Zebra approved power source.
2.Slide the MC21XX into the slot. The LED Indicator indicates the MC21XX battery charging status. The
battery charges in less than four hours. See Table 2-2 for charging status indications.
2 - 4MC21XX Series Integrator Guide
LED
Indicator
Figure 2-2
3.When charging is complete, remove the MC21XX from the cradle.
Single-slot USB Cradle
The Single-slot USB cradle uses the LED Indicator to indicate MC21XX battery charging status. See T abl e 2-2
for charging status indications.
Table 2-2
LED Charging Status Indicators
LEDIndication
MC21XX Charging (LED on MC21XX)
OffMC21XX not placed correctly in the cradle; cable not connected correctly; charger
is not powered.
Fast Blinking AmberError in charging; check placement of MC21XX.
Slow Blinking AmberMC21XX is charging.
Solid AmberCharging complete.
Note: When the battery is initially inserted in the MC21XX, the amber LED flashes
once if the battery power is low or the battery is not fully inserted.
Communication Setup
To connect the Single-slot USB cradle to USB device:
1.Connect Single-slot USB cradle cable to the communications port.
2.Slide the MC21XX into the cradle. The LED Indicator indicates the MC21XX battery charging status and
that the MC21XX is seated in the cradle. For more information on communications setup procedures, see
Chapter 3, Synchronization
.
Four-slot Charge Only Cradle
AC Line Cord
Power Supply
DC Cable
Power Port
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page
5-2.
The Four-slot Charge Only cradle:
•
Provides 5.4 VDC power for operating the MC21XX and charging the battery.
•
Simultaneously charges up to four MC21XXs.
Setup
Connect the Four-slot Charge Only cradle to a Zebra approved power source.
Accessories2 - 5
Figure 2-3
Four-slot Charge Only Cradle, Setup
Battery Charging
The Four-slot Charge Only cradle can charge up to four MC21XXs simultaneously. To charge the MC21XX:
1.Connect the Four-slot Charge Only cradle to a Zebra approved power source.
2.Slide the MC21XX into the MC21XX slot.
2 - 6MC21XX Series Integrator Guide
Power LED
Charge LED
Indicator (amber)
Figure 2-4
3.The MC21XX amber Charge LED Indicator indicates the MC21XX battery charging status. The battery
Four-slot Charge Only Cradle
charges in approximately four hours. See Table 2-2 on page 2-4 for charging status indications.
4.When charging is complete, remove the MC21XX from the cradle.
Power LED
The green Power LED lights to indicate that the Four-slot Charge Only cradle is connected to a power source.
Loading...
+ 72 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.