Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on
the screen such as styles, templates, icons, screen displays, looks, and so on.
®
Xerox
and Xerox and Design®, Phaser®, PhaserSMART®, PhaserMatch®, PhaserCal®, PhaserMeter™, CentreWare®, PagePack®, eClick®,
PrintingScout
Secure Access Unified ID System
®
, Walk-Up®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox
®
, Xerox Extensible Interface Platform®, ColorQube®, Global Print Driver®, and Mobile Express Driver®
are trademarks of Xerox Corporation in the United States and/or other countries.
®
Adobe
Reader®, Adobe® Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
®
Apple
, AppleTalk®, Bonjour®, EtherTalk®, Macintosh®, Mac OS®, and TrueType® are trademarks of Apple Inc., registered in the U.S.
and other countries.
®
HP-GL
, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.
®
IBM
and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.
Microsoft
®
, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and other
countries.
®
Novell
, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell, Inc. in the United States and
other countries.
®
SGI
and IRIX® are trademarks of Silicon Graphics International Corp. or its subsidiaries in the United States and/or other countries.
Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and
other countries.
®
McAfee
, ePolicy Orchestrator®, and McAfee ePO™ are trademarks or registered trademarks of McAfee, Inc. in the United States and
other countries.
®
UNIX
is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
®
PANTONE
and other Pantone, Inc. trademarks are the property of Pantone, Inc.
Document version 1.1: April 2013
Contents
1 Safety 11
Notices and Safety ....................................................................................................................................................... 12
General Guidelines ................................................................................................................................................ 12
Power Cord .............................................................................................................................................................. 13
Emergency Turn Off ............................................................................................................................................. 14
Telephone Line Cord ............................................................................................................................................ 14
Environmental, Health, and Safety Contact Information ............................................................................. 19
2 Features 21
Parts of the Printer ....................................................................................................................................................... 22
Left Front View ....................................................................................................................................................... 22
Right Rear View ..................................................................................................................................................... 23
Telephone and Fax Connection ....................................................................................................................... 24
Control Panel .......................................................................................................................................................... 25
Information Pages ....................................................................................................................................................... 29
Printing the Configuration Report .................................................................................................................. 29
Administration Features ............................................................................................................................................. 30
Accessing the Printer ........................................................................................................................................... 30
CentreWare Internet Services .......................................................................................................................... 32
Finding the IP Address of the Printer ............................................................................................................ 33
Automatic Data Collection ................................................................................................................................ 33
Billing and Usage Information ........................................................................................................................ 33
More Information ......................................................................................................................................................... 34
Welcome Center .................................................................................................................................................... 35
27
3 Installation and Setup 37
Installation and Setup Overview ............................................................................................................................. 38
WorkCentre 7220/7225 Multifunction Printer 3
User Guide
Contents
Physically Connecting the Printer to the Network .................................................................................... 38
Connecting to a Telephone Line ..................................................................................................................... 38
Turning the Printer On and Off ........................................................................................................................ 39
USB Cover ................................................................................................................................................................ 41
Modifying General Settings ...................................................................................................................................... 42
Setting Energy Saver Mode ............................................................................................................................... 42
Setting the Date and Time at the Control Panel ...................................................................................... 43
Installing the Software ............................................................................................................................................... 44
Operating System Requirements .................................................................................................................... 44
Installing Drivers and Utilities for Windows ............................................................................................... 44
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later ................................... 45
Installing Drivers and Utilities for UNIX and Linux .................................................................................. 46
Other Drivers ........................................................................................................................................................... 47
4 Paper and Media 49
Supported Paper ............................................................................................................................................................ 50
Recommended Media ......................................................................................................................................... 50
Ordering Paper ....................................................................................................................................................... 50
General Paper Loading Guidelines ................................................................................................................. 50
Paper That Can Damage Your Printer........................................................................................................... 51
Paper Storage Guidelines ................................................................................................................................... 51
Supported Paper Types and Weights for 1-Sided Printing .................................................................... 52
Supported Standard Paper Sizes ..................................................................................................................... 52
Supported Paper Sizes and Weights for Automatic 2-Sided Printing ................................................ 53
Supported Custom Paper Sizes ........................................................................................................................
Loading Paper ................................................................................................................................................................ 54
Loading Paper in Trays 1–4 ............................................................................................................................... 54
Loading Paper in Tray 5...................................................................................................................................... 57
Setting the Guide Locks in the 500-Sheet Adjustable Trays ................................................................. 59
Changing Paper Size, Type, and Color .......................................................................................................... 60
Printing on Special Paper ........................................................................................................................................... 61
Print Driver Help .................................................................................................................................................... 71
Windows Printing Options ................................................................................................................................. 71
Macintosh Printing Options .............................................................................................................................. 73
Managing Jobs .............................................................................................................................................................. 75
Managing Jobs at the Control Panel ............................................................................................................. 75
Managing Secure and Held Print Jobs .......................................................................................................... 76
4 WorkCentre 7220/7225 Multifunction Printer
User Guide
Contents
Managing Jobs in CentreWare Internet Services ..................................................................................... 77
Printing Features ........................................................................................................................................................... 78
Printing on Both Sides of the Paper ............................................................................................................... 78
Selecting Paper Options for Printing.............................................................................................................. 79
Printing Multiple Pages to a Single Sheet .................................................................................................... 79
Using Image Options .......................................................................................................................................... 80
Sample Set ............................................................................................................................................................... 87
Held Print Jobs ............................................................................................................................................................... 91
Releasing Held Print Jobs ................................................................................................................................... 91
Print From ........................................................................................................................................................................ 92
Printing from a USB Flash Drive ...................................................................................................................... 92
Printing from Saved Jobs ...................................................................................................................................
Printing from Mailbox ......................................................................................................................................... 93
Printing from CentreWare Internet Services .............................................................................................. 93
Output Format Settings .................................................................................................................................... 108
ID Card Copying .................................................................................................................................................. 114
Scanning to a Folder .................................................................................................................................................. 124
Scanning to the Public Folder ......................................................................................................................... 124
Scanning to a Private Folder ........................................................................................................................... 125
WorkCentre 7220/7225 Multifunction Printer 5
User Guide
Contents
Creating a Private Folder ................................................................................................................................. 125
Scanning to Network File Repositories ............................................................................................................... 127
Scanning to a Predefined Network File Repository ................................................................................ 127
Adding a Scan Destination .............................................................................................................................. 128
Scanning to Your Home Directory ........................................................................................................................ 129
Building a Scan Job ............................................................................................................................................ 133
Scanning to a USB Flash Drive ............................................................................................................................... 135
Scanning to an Email Address ................................................................................................................................ 136
Sending a Scanned Image to an Email Address ..................................................................................... 136
Scanning to a Destination ....................................................................................................................................... 138
Sending a Scanned Image to a Destination............................................................................................. 138
Scanning to a Computer .......................................................................................................................................... 139
Scanning to a Computer .................................................................................................................................. 139
Using One-Touch Scanning ..................................................................................................................................... 140
Sending a Server Fax ................................................................................................................................................. 154
Selecting Server Fax Options .......................................................................................................................... 155
Sending an Internet Fax .......................................................................................................................................... 158
Selecting Internet Fax Options ...................................................................................................................... 160
Sending a LAN Fax ..................................................................................................................................................... 164
Using the Address Book ............................................................................................................................................ 165
Adding an Individual Entry to the Device Address Book ...................................................................... 165
Editing an Individual Address Book Entry .................................................................................................. 166
Editing or Deleting Favorites in the Device Address Book ................................................................... 167
9 Maintenance 169
General Precautions ................................................................................................................................................... 170
Cleaning the Printer ................................................................................................................................................... 171
Cleaning the Document Glass and Document Cover ............................................................................ 171
Cleaning the Document Feed Rollers .......................................................................................................... 172
Cleaning the Printer Exterior ........................................................................................................................... 173
Cleaning the Printer Interior ........................................................................................................................... 174
6 WorkCentre 7220/7225 Multifunction Printer
User Guide
Emptying the Hole Punch Waste Container ............................................................................................. 181
Billing and Usage Information .............................................................................................................................. 183
Locating the Serial Number ............................................................................................................................ 184
Other Supplies ...................................................................................................................................................... 184
When to Order Supplies .................................................................................................................................... 185
Viewing Printer Supply Status ........................................................................................................................ 185
Moving the Printer ...................................................................................................................................................... 186
10 Troubleshooting 187
General Troubleshooting ......................................................................................................................................... 188
Printer Has Two Power Switches ................................................................................................................... 188
Restarting the Printer ........................................................................................................................................ 189
Printer Does Not Turn On ................................................................................................................................. 189
Printer Resets or Turns Off Frequently ........................................................................................................ 189
Printing Takes Too Long ................................................................................................................................... 190
Document Fails to Print .................................................................................................................................... 191
Document Prints from Wrong Tray .............................................................................................................. 192
Printer is Making Unusual Noises.................................................................................................................. 192
Date and Time Are Incorrect .......................................................................................................................... 193
Clearing Paper Jams .......................................................................................................................................... 196
Clearing Jams in the Office Finisher LX ...................................................................................................... 209
Minimizing Paper Jams ..................................................................................................................................... 210
Troubleshooting Paper Jams .......................................................................................................................... 212
Copy and Scan Problems.......................................................................................................................................... 228
Getting Help .................................................................................................................................................................. 231
Control Panel Messages ................................................................................................................................... 231
Using the Integrated Troubleshooting Tools ........................................................................................... 232
More Information ............................................................................................................................................... 234
A Specifications 235
WorkCentre 7220/7225 Multifunction Printer 7
User Guide
Contents
Printer Configurations and Options ..................................................................................................................... 236
Standard Features .............................................................................................................................................. 236
Available Configurations .................................................................................................................................. 237
Options and Upgrades ...................................................................................................................................... 237
Base Configuration............................................................................................................................................. 238
Configuration with Integrated Office Finisher ........................................................................................ 238
Configuration with Office Finisher LX and Booklet Maker .................................................................. 238
Temperature ......................................................................................................................................................... 240
United States FCC Regulations ...................................................................................................................... 246
United States ........................................................................................................................................................ 253
European Union ................................................................................................................................................... 255
New Zealand ......................................................................................................................................................... 255
Material Safety Data Sheets .................................................................................................................................. 258
248
C Recycling and Disposal 259
All Countries .................................................................................................................................................................. 260
North America .............................................................................................................................................................. 261
European Union ........................................................................................................................................................... 262
Collection and Disposal of Equipment and Batteries ............................................................................ 263
Battery Symbol Note ......................................................................................................................................... 263
8 WorkCentre 7220/7225 Multifunction Printer
User Guide
Other Countries............................................................................................................................................................ 264
Contents
WorkCentre 7220/7225 Multifunction Printer 9
User Guide
• Environmental, Health, and Safety Contact Information ................................................................................ 19
1
Safety
This chapter includes:
• Notices and Safety .......................................................................................................................................................... 12
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
WorkCentre 7220/7225 Multifunction Printer 11
User Guide
Safety
installations. Disconnect the power cord when removing covers and guards for installing optional
Notices and Safety
Please read the following instructions carefully before operating your printer. Refer to these instructions
to ensure the continued safe operation of your printer.
®
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox representative for
more information.
General Guidelines
printer and supplies are designed and tested to meet strict safety requirements. These
®
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
12 WorkCentre 7220/7225 Multifunction Printer
User Guide
Safety
Electrical Safety
Please read the following instructions carefully before operating your printer. Refer to these instructions
to ensure the continued safe operation of your printer.
®
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox representative for
more information.
Power Cord
printer and supplies are designed and tested to meet strict safety requirements. These
®
• Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• Replace the power cord if it becomes frayed or worn.
• Do not unplug or plug the power cord while the printer is turned on.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
• The electrical outlet must be near the printer and must be easily accessible.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
For details, see Turning the Printer On and Off on page 39.
WorkCentre 7220/7225 Multifunction Printer 13
User Guide
Safety
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
Telephone Line Cord
WARNING: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.
14 WorkCentre 7220/7225 Multifunction Printer
User Guide
Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight
of the printer. To find the weight for your printer configuration, see Physical Specifications on page
238.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at elevations recommended in Elevation on page 240.
Operational Guidelines
•Do not remove the paper source tray that you selected in either the print driver or control panel
while the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
WorkCentre 7220/7225 Multifunction Printer 15
User Guide
Safety
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
• Store all supplies in accordance with the instructions given on the package or container.
• Keep all supplies away from the reach of children.
• Never burn supplies.
• When handling supplies, avoid skin or eye contact. Eye contact can cause irritation and
inflammation. Do not attempt to disassemble supplies, which can increase the risk of skin or eye
contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
16 WorkCentre 7220/7225 Multifunction Printer
User Guide
Safety
Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.
WorkCentre 7220/7225 Multifunction Printer 17
User Guide
Safety
Printer Symbols
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could damage property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the item.
Do not lift here.
Hot surface. Wait the indicated time before handling.
This item can be recycled. For details, see Recycling and Disposal on page 259.
18 WorkCentre 7220/7225 Multifunction Printer
User Guide
Safety
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States: 1-800 828-6571
Canada: 1-800 828-6571
Europe: +44 1707 353 434
For product safety information in the United States, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
WorkCentre 7220/7225 Multifunction Printer 19
User Guide
• More Information ............................................................................................................................................................ 34
2
Features
This chapter includes:
• Parts of the Printer ........................................................................................................................................................... 22
• Information Pages ........................................................................................................................................................... 29
• Administration Features ................................................................................................................................................ 30
WorkCentre 7220/7225 Multifunction Printer 21
User Guide
• Left Front View .................................................................................................................................................................. 22
• Right Rear View ................................................................................................................................................................ 23
• Telephone and Fax Connection .................................................................................................................................. 24
• Control Panel ..................................................................................................................................................................... 25
14. Services returns to the active service from the Job Status or Machine Status screens, or to a preset
service.
15. Job Status displays lists of the active or completed jobs on the touch screen.
16. Machine Status displays the status of the printer on the touch screen.
17. USB Port provides USB Flash drive connection for storage use in Scan to USB and Print from USB
functions.
26 WorkCentre 7220/7225 Multifunction Printer
User Guide
Integrated Office Finisher
1. Staple Cartridge
2. Finisher Front Door
3. Finisher Top Cover
Features
4. Center Tray
5. Integrated Office Finisher
WorkCentre 7220/7225 Multifunction Printer 27
User Guide
Features
Office Finisher LX
1. Front Transport Cover
2. Hole Punch Waste Container (optional)
3. Hole Punch Unit (optional)
4. Center Tray
5. Right Tray Attachment
6. Booklet Maker (optional)
7. Booklet Maker Side Cover (optional)
8. Booklet Maker Staple Cartridge (optional)
9. Finisher Top Cover
10. Right Tray
11. Creaser Unit (optional)
12. Staple Cartridge
13. Finisher Front Cover
14. Office Finisher LX
Wireless Network Adapter
The wireless network adapter is a USB device that transfers data between the printer and a wireless local
area network (LAN). The wireless network adapter supports common wireless security protocols, such as
WEP, WPA, WPA2, and 802.1X standard port-based network access control.
®
The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox
printers. The wireless network adapter also supports printers that include network scan and fax features.
28 WorkCentre 7220/7225 Multifunction Printer
User Guide
Features
Information Pages
Your printer has a printable set of information pages stored on its internal hard drive. Information pages
include configuration and font information, demonstration pages, and more.
1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages, then touch the desired information
page.
3. Touch Print.
Note: Information pages can also be printed from CentreWare Internet Services.
Printing the Configuration Report
1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.
3. Touch Close after the report prints.
WorkCentre 7220/7225 Multifunction Printer 29
User Guide
Features
• Billing and Usage Information ................................................................................................................................... 33
Administration Features
This section includes:
• Accessing the Printer....................................................................................................................................................... 30
• CentreWare Internet Services ..................................................................................................................................... 32
• Finding the IP Address of the Printer ....................................................................................................................... 33
• Automatic Data Collection ........................................................................................................................................... 33
For details, see the System Administrator Guide at www.xerox.com/office/WC7220_WC7225docs
Accessing the Printer
The system administrator can set access rights on the printer to ensure that unauthorized users cannot
access the printer. If the system administrator configures authentication and authorization, users require
a login and password to access some or all of the features of the printer. The administrator can also
configure accounting to require an accounting code to access tracked features.
Authentication
Authentication is the process of confirming your identity. When the system administrator enables
authentication, the printer compares the information that you provide to another source of information,
such as an LDAP directory. The information can be a user name and password, or the information stored
on a magnetic or proximity ID card. If the information is valid, you are considered an authenticated user.
The system administrator can set permissions so that authentication is required when accessing features
at the control panel, in CentreWare Internet Services, or in the print driver.
If the administrator configures local or network authentication, you identify yourself by typing your user
name and password at the control panel or in CentreWare Internet Services. If the administrator
configures card reader authentication, you identify yourself by swiping a magnetic or proximity card at
the control panel and typing a passcode.
Note: The system administrator can allow you to type your user name and password when Smart
Card authentication is the primary authentication method. If the administrator configures an
alternative authentication method, and you misplace your card, you can still access the printer.
30 WorkCentre 7220/7225 Multifunction Printer
User Guide
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