Xerox FaxCentre 2218, WorkCentre 4118 Administrator Guide

WorkCentre 4118 and FaxCentre 2218
System Administration Guide
705N00020B
Prepared and translated by: Xerox
GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1BU ENGLAND
©2006 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks etc.
Xerox® and all Xerox product Names are trademarks of XEROX CORPORATION. AppleTalk is a trademark of Apple Computer Inc. NetWare is a trademark of Novell Inc. Changes, technical inaccuracies and typographical errors will be corrected in sub sequent editions

Table of Contents

1 Welcome..................................................................................1-1
Introduction................................................................................................. 1-2
WorkCentre 4118 Series..........................................................................1-2
FaxCentre 2218....................................................................................... 1-2
About This Guide........................................................................................ 1-3
Related Information Sources..................................................................... 1-4
Customer Support......................................................................................1-5
2 Basic Network Installation.....................................................2-1
Introduction.............................................................................................. 2-1
Information Checklist.................................................................................2-2
Ethernet Port...................................... ... .... ... ... ... ....................................... .. 2-3
Ethernet Port Setup ................................................................................. 2-3
Basic TCP/IP Settings .... ... ... ... .... ... ... ... .... ...................................... .... ... ... .. 2-5
Installation Procedure............... ... ... ... .... ... ... ... ... .... ... ... ............................ 2-5
Enabling or Disabling TCP/IP ..................................................................2-6
Network Communication Setup ............................................................... 2-7
Workstation Setup........................ ... ... .... ... ... ... ... .... ................................ 2-12
Table of Contents
3 NetWare...................................................................................3-1
Introduction.............................................................................................. 3-1
Information Checklist................................................................................. 3-2
NetWare Environments ..... ... ... .... .......................................... ... ... ... .... ... .....3-3
IP NDPS Printing............................. ... ... .... ... .......................................... ... .. 3-4
4 Print Driver Installation for Networked Printers..................4-1
Introduction.............................................................................................. 4-1
Information Checklist................................................................................. 4-2
Workstation Setup.................................... ... .......................................... ... .. 4-3
Windows XP (TCP/IP).............................................................................. 4-4
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page i
Windows 2000 (TCP/IP) .......................................................................... 4-5
Windows NT V4.0 (TCP/IP)..................................................................... 4-7
Windows 98/Me ....................................................................................... 4-8
Windows XP (Internet Printing Protocol).................................................. 4-9
Windows 2000 (Internet Printing Protocol) ............................................ 4-10
Apple Mac OSX with Bonjour................................................................. 4-11
Table of Contents
Apple Mac OSX with AppleTalk............................................................. 4-12
Apple Mac OSX with IPP....................................................................... 4-13
5 AppleTalk................................................................................5-1
Introduction.............................................................................................. 5-1
Information Checklist................................................................................. 5-2
AppleTalk Installation................................................................................. 5-3
Installation Procedure............... ... ... ... .... ... ... ... ... .... ... ... ............................ 5-3
Network Communication Setup ............................................................... 5-3
Printer Driver Installation........................................................................... 5-6
Installation Procedure............... ... ... ... .... ... ... ... ... .... ... ... ............................ 5-6
Setting the Printer Driver ......................................................................... 5-6
6 Advanced TCP/IP Setup.........................................................6-1
Introduction.............................................................................................. 6-1
Information Checklist................................................................................. 6-2
Enabling/Disabling LPR/LPD..................................................................... 6-3
Enabling/Disabling Raw TCP/IP Printing................... ... ............................ 6-6
Enabling/Disabling HTTP...........................................................................6-9
7 Network Installation Using CentreWare Internet Services.7-1
Introduction.............................................................................................. 7-1
Information Checklist................................................................................. 7-2
Using CentreWare Internet Services.........................................................7-3
Introduction.............................................................................................. 7-3
Accessing CentreWare Internet Services........... .... ... ... ... ......................... 7-4
Configuring the Network............................................................................7-5
Ethernet ................................................................................................... 7-6
AppleTalk.................................................................................................7-7
TCP/IP ..................................................................................................... 7-9
SNMP..................................................................................................... 7-11
SSDP.....................................................................................................7-13
LPR/LPD................................................................................................7-14
Raw TCP/IP Printing.............................................................................. 7-16
IPP......................................................................................................... 7-18
Page ii Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide
HTTP...................................................................................................... 7-19
8 Local Connection...................................................................8-1
Introduction.............................................................................................. 8-1
Information Checklist................................................................................. 8-2
Installation Procedure................................................................................ 8-3
Installing Macintosh Drivers...................................................................... 8-4
Install the Print Driver...............................................................................8-4
To add a Printer....................................................................................... 8-4
Install the TWAIN Driver (scan) ...............................................................8-6
Installing Windows Drivers........................................................................ 8-7
FaxCentre 2218....................................................................................... 8-7
FaxCentre 2218/WorkCentre 4118 Series PS................................. ... ... .. 8-9
WorkCentre 4118 Series........................................................................8-10
Workstation Setup........................ ... ... .... ... ... ... ... .... ................................ 8-13
Test Print or Scan.................................................................................. 8-16
Installing the Linux Print Driver .............................................................. 8-17
9 Fax...........................................................................................9-1
Introduction.............................................................................................. 9-1
Information Checklist................................................................................. 9-2
Fax Setup using CentreWare Internet Services....................................... 9-3
Accessing CentreWare Internet Services ................................................9-3
Fax General Setup...................................................................................9-3
Fax Phone Book Setup............................................................................ 9-4
Testing......................................................................................................... 9-5
Table of Contents
10Administration Tools ...........................................................10-1
Introduction............................................................................................ 10-1
Network Tools........................................................................................... 10-2
Reset NIC .............................................................................................. 10-2
Config Network ............................ ... ... .... ... ... ... ... .... ... ............................. 10-3
Set Factory Defaults .............................................................................. 10-4
Maintenance using CentreWare Internet Services ................................ 10-6
Accessing CentreWare Internet Services .............................................. 10-6
Checking Printer Status.................. ....................................................... 10-6
Printing Reports..................................................................................... 10-7
Defining the Printer................................................................................ 10-7
Checking Configurations. ... ... .... ... ... ....................................................... 10-8
Checking Billing Counters.. ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... .... ... ... 10-9
Making General Maintenance Settings..................................................10-9
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page iii
Upgrading Firmware .............................. ..............................................10-10
Obtaining Assistance........................................................................... 10-11
11Problem Solving...................................................................11-1
Introduction............................................................................................ 11-1
Table of Contents
Problem Solving Procedure........... ... ... .... ... ... ... ... .... ... ............................. 11-2
12Glossary................................................................................12-1
Page iv Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide

1 Welcome

Thank you for choosing the WorkCentre 4118 / FaxCentre 2218. These products have been designed for ease of use, but to use your machine to its fullest potential take some time to read the User Guide.
¾ Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
¾ About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
¾ Related Information Sources. . . . . . . . . . . . . . . . . 1-4
¾ Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 1-1

Introduction

Welcome
The WorkCentre 4118 / FaxCentre 2218 are digital devices capable of being used for faxing, copying, printing and scanning. The features and functions available on your machine depend on the model purchased.

WorkCentre 4118 Series

2 in 1
This model provides digital copying and direct printing at 17 pages per minute A4 or 18 pages per minute letter as standard.
Options available include an additional Paper Tray, Document Feeder, Foreign Interface, Stand and the Network Kit. The Network Kit enables network printing, including a driver compatible with PostScript drivers.
4 in 1
The 4 in 1 model provides digital copying, direct printing, fax and direct scanning at 17/18 pages per minute.
®3TM
. The kit also includes Macintosh and Linux print and scan
Options include an additional Paper Tray, Foreign Interface, Stand and the Network Kit. The Network Kit enables network printing, including a driver compatible with PostScript kit also includes Macintosh and Linux print and scan drivers.
®3TM
. The

FaxCentre 2218

Provides faxing, digital copying, direct printing and scanning at 17 pages per minute A4 or 18 pages per minute letter as standard.
Options include an additional Paper Tray, Foreign Interface, Stand and the Network Kit. The Network Kit enables network printing, including a driver compatible with PostScript kit also includes Macintosh and Linux print and scan drivers.
Page 1-2 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide
®3TM
. The

About This Guide

Throughout this System Administration Guide some terms are used interchangeably:
¾ Paper is synonymous with media. ¾ Document is synon ymous with original. ¾ Page is synonymous with sheet. ¾ WorkCentre 4118 / FaxCentre 22 1 8 is synonymous with the machine.
The following table offers further information about the conventions used within this Guide.
CONVENTION DESCRIPTION EXAMPLE
Italic Typeface Used to emphasize a word or
phrase. In addition, references to other publications are displayed in Italic typeface.
Welcome
WorkCentre 4118 / FaxCentre
2218.
Bracket Text Typeface Used to emphasize the selection
of a feature mode or button.
Notes Located in the margins and used
to provide additional or useful information about a function or feature.
Specification Note Provides more in-depth
specification information relating to the machine.
Caution Cautions are statements that
suggest mechanical damage as a result of an action.
Warning Used to alert users to the
possibility of personal injury.
¾ Select the paper supply source
required by pressing [Paper Supply].
z For instructions on loading media,
refer to “Loading Paper” in the User Guide.
L For full media specifications refer
to “Media Specifications” in the User Guide
CAUTION: DO NOT use organic or strong chemical solvents or aerosol cleaners or pour fluids directly onto any area.
WARNING: This product must be connected to a protective grounded circuit.
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 1-3

Related Information Sources

Welcome
Information available for the products consists of:
-This System Administration Guide
-The Quick Use Guide
-The Quick Install Sheets
-The User Guide
- The Xerox website www.xerox.com
-The Network Quick Setup Guide
-The Reference Poster
Page 1-4 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide

Customer Support

If you need assistance during or after product installation, please visit the Xerox website for online solutions and support:
If you require further assistance, call our experts at the Xerox Welcome Center, or contact your local representative. When telephoning please quote the machine serial number. Use the space below to make a note of the machine serial number:
# ____________________________________________
To access the serial number open the side cover using the release latch and then open the front door. The serial number is located on the panel above the Toner Cartridge.
Welcome
http://www.xerox.com
The Xerox Welcome Center or local representative telephone number is provided when the machine is installed. For convenience and future reference, please record the telephone number in the space below:
# ____________________________________________
Xerox US Welcome Center: 1-800-821-2797 Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 1-5
Welcome
Page 1-6 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide

2 Basic Network Installation

Introduction

This chapter explains how to make the basic settings to install the WorkCentre 4118 / FaxCentre 2218 on a network. The physical connection is Ethernet and the addressing protocols are provided
by TCP/IP. The following information is provided:
¾ Information Checklist. . . . . . . . . . . . . . . . . . . . . . . 2-2
¾ Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
¾ Basic TCP/IP Settings. . . . . . . . . . . . . . . . . . . . . . 2-5
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 2-1

Information Checklist

Before starting the basic network installation procedures, please ensure the following items are available or have been performed:
Item By
Basic Network Installation
An existing operational network utilizing TCP/IP is required, these procedures are not designed to install a network.
A suitable network cable. Customer
If you are going to configure TCP/IP manually, you need to obtain and record the following information:
• TCP/IP Address:
• Gateway Address:
• Subnet Mask Address:
• Primary DNS Server Address:
Refer to the Glossary for additional information on the Gateway Address, Subnet Mask Address and Primary DNS, if needed.
Test the WorkCentre 4118 / FaxCentre 2218 to ensure it is installed fully and functioning correctly.
WorkCentre 4118 / FaxCentre 2218 print drivers. Xerox
If problems are encountered during the WorkCentre 4118 / FaxCentre 2218 installation, refer to the Problem Solving chapter for assistance.
CAUTION: Do not connect the network cable to the WorkCentre 4118 / FaxCentre 2218 until instructed to do so.
Customer
Customer
Customer
Page 2-2 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide

Ethernet Port

The Ethernet port is the default interface used on the WorkCentre 4118 / FaxCentre 2218.
NOTE: The Ethernet port cannot be disabled.

Ethernet Port Setup

If the speed setting of the Ethernet port needs to be changed perform the following steps:
¾ Connect the device to the network outlet or cable.
1
¾ Press the [Machine Status]
2
3
button.
¾ Press or until System
Admin Tools displays and press
[Enter].
¾ If the System Admin Tools have
been passcode protected, type in the password and press [Enter].
Basic Network Installation
Machine Setup Fax Setup
System Admin Tools [Passcode Protect]
¾ Press or until Network
4
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 2-3
Setup displays and press [Enter].
System Admin Tools
[Network Setup]
Basic Network Installation
¾ Press or until Configure
5
6
7
Network displays and press [Enter].
¾ Press or until Ethernet
displays and press [Enter].
¾ Press [Enter] to set the speed.
Network Setup
[Config. Network]
Config. Network
[Ethernet]
Ethernet
[Speed]
¾ Press or to display the
8
appropriate speed and press [Enter].
The choices are:
Auto 10M Half 10M Full 100M Half 100M Full
¾ Setup the TCP/IP addresses (see “Basic TCP/IP Settings” on page 2-5).
Speed
[Auto]
9
Page 2-4 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide

Basic TCP/IP Settings

Before the printer can be used on the network, the TCP/IP addresses need to be entered. These can be entered automatically using Dynamic Host Configuration Protocol (DHCP) or Bootstrap Protocol (BOOTP) or entered manually. To enter the addresses manually , you need to obtain the following:
¾ TCP/IP Address ¾ Gateway Address ¾ Subnet Mask Address ¾ Primary DNS Server Address

Installation Procedure

There are three stages required to install the WorkCentre 4118 / FaxCentre 2218 in a TCP/IP networking environment:
¾ Network Communication Setup
This requires the WorkCentre 4118 / FaxCentre 2218 to be setup for TCP/IP.
¾ Workstation Setup
This requires the workstations in the networking environment to be configured to communicate with the WorkCentre 4118 / FaxCentre 2218.
¾ Test Print
A print job should be submitted to ensure the WorkCentre 4118 / FaxCentre 2218 has been installed and configured correctly.
Basic Network Installation
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 2-5

Enabling or Disabling TCP/IP

At the WorkCentre 4118 / FaxCentre 2218, perform these steps:
¾ Press the [Machine Status]
1
Basic Network Installation
2
3
button.
¾ Press or until System
Admin Tools displays and press
[Enter].
¾ If the System Admin Tools have
been passcode protected, type in the password and press [Enter].
¾ Press or until Network
Setup displays and press [Enter].
Machine Setup Fax Setup
System Admin Tools [Passcode Protect]
System Admin Tools
[Network Setup]
¾ Press or until Configure
4
Page 2-6 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide
Network displays and press
[Enter].
Network Setup
[Config. Network]
¾ Press or until TCP/IP
5
displays and press [Enter].
Config Network
[TCP/IP]
¾ Press or until Setup
6
displays and press [Enter].
¾ To enable TCP/IP, press or
until Enable displays and press [Enter]. Otherwise select Disable and press [Enter].

Network Communication Setup

Automatically setting TCP/IP Addresses
At the WorkCentre 4118 / FaxCentre 2218, perform these steps:
¾ Ensure the Ethernet Port has been configured (see “Ethernet Port” on page 2-3).
1
¾ Press the [Machine Status]
2
button.
Basic Network Installation
TCP/IP
[Setup]
Machine Setup Fax Setup
¾ Press or until System
3
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 2-7
Admin Tools displays and press
[Enter].
¾ If the System Admin Tools have
been passcode protected, type in the password and press [Enter].
System Admin Tools [Passcode Protect]
Basic Network Installation
¾ Press or until Network
4
5
6
Setup displays and press [Enter].
¾ Press or until Configure
Network displays and press
[Enter].
¾ Press or until TCP/IP
displays and press [Enter].
System Admin Tools
[Network Setup]
Network Setup
[Config. Network]
You can use DHCP or BOOTP to automatically configure TCP/IP on the machine.
¾ Press or until the
7
required setting method displays and press [Enter].
After a short period of time, the network will allocate the required addresses. Print a System Data sheet to check the addresses (see the User Guide for printing reports).
Config Network
[TCP/IP]
TCP/IP [DHCP]
8
Page 2-8 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide
Manually setting TCP/IP Addresses
At the WorkCentre 4118 / FaxCentre 2218, perform these steps:
HINT: Xerox CentreWare Internet Services can also be used to configure the WorkCentre
4118 / FaxCentre 2218, refer to the CentreWare Internet Services chapter for instructions.
When manually making the TCP/IP settings, you will need to know the following information:
¾ The IP add ress. ¾ The subnet mask, if required. ¾ The Gateway address, if required ¾ The primary and Secondary DNS address, if required.
¾ Ensure the Ethernet Port has been configured (see “Ethernet Port” on page 2-3).
1
¾ Press the [Machine Status]
2
button.
Machine Setup Fax Setup
Basic Network Installation
¾ Press or until System
3
4
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 2-9
Admin Tools displays and press
[Enter].
¾ If the System Admin Tools have
been passcode protected, type in the password and press [Enter].
¾ Press or until Network
Setup displays and press [Enter].
System Admin Tools [Passcode Protect]
System Admin Tools
[Network Setup]
¾ Press or until Configure
5
Network displays and press [Enter].
Network Setup
[Config. Network]
Basic Network Installation
¾ Press or until TCP/IP
6
7
8
displays and press [Enter].
¾ Press or until Manual
displays and press [Enter].
¾ For ea ch address, press or
until the required setting displays and press [Enter].
Config Network
[TCP/IP]
Config Network
[Manual]
Manual
[IP Address]
Page 2-10 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide
¾ Enter the address using the
9
keypad and press [Enter].
10
Press
the to move between fields, use to correct mistakes.
NOTE: If required, subnet mask, Gateway address and DNS address can be set up using
the same steps.
¾ Continue with Workstation Setup on page 2-12.
IP Address
[xxx.xxx.xxx.xxx]
Basic Network Installation
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 2-11

Workstation Setup

To enable the workstation environment to communicate with the WorkCentre 4118 / FaxCentre 2218 perform the following steps:
¾ At the client workstation, install print drivers and map to the printer (see Workstation Setup
4-3).
¾ Continue with Test Print, see Test Print 8-16.
Basic Network Installation
1 2
Page 2-12 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide

3 NetWare

Introduction

This chapter explains how to install the WorkCentre 4118 / FaxCentre 2218 on the various NetWare networks. The following information is provided:
¾ Information Checklist. . . . . . . . . . . . . . . . . . . . . . . 3-2
¾ NetWare Environments . . . . . . . . . . . . . . . . . . . . . 3-3
¾ IP NDPS Printing. . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 3-1

Information Checklist

NetWare
Before starting the NetWare installation procedures, please ensure the following items are available or have been performed:
Item By
An existing operational NetWare network is required, these procedures are not designed to install a NetWare network.
NetWare client, server and operating system software version 4.x, 5.x and 6.x.
Install the printer drivers on each workstation that will use the printer. Customer
Ensure LPR is enabled on the WorkCentre 4118 / FaxCentre 2218. Refer to “Enabling/Disabling LPR/LPD” on page 6-3 for co nfiguration
instructions.
Test the WorkCentre 4118 / FaxCentre 2218 to ensure it is installed fully and functioning correctly.
WorkCentre 4118 / FaxCentre 2218 print and fax drivers. Xerox
Xerox NDPS Gateway. Xerox
If problems are encountered during the WorkCentre 4118 / FaxCentre 2218 installation, refer to the Problem Solving chapter for assistance.
Customer
Customer
Customer
Customer
Page 3-2 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide

NetWare Environments

Novell NetWare is supported by installing Novell Distributed Printing System (NDPS) over IP networks using the LPR protocol.
The NetWare versions and protocols supported in this chapter are as follows:
¾ NetWare Versions supported:
NetWare 4.x, 5.x and 6.x
¾ Network Protocols supporte d:
IP (IP printing is supported via LPR/LPD only)
NetWare
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 3-3

IP NDPS Printing

NetWare
¾ Ensure server(s) and NDS are patched to the correct level. ¾ Ensure NDPS 2.0 is installed. ¾ Ensure the latest version of the Xerox NDPS Gateway is installed on the relevant server. ¾ Ensure you have an NDS logi n with sufficient rights to create objects in the required
container.
NDPS Printing to the WorkCentre 41 18 / FaxCentre 2218 uses IP and LPR printing therefore the Line Printer Daemon must be configured. See “Enabling/Disabling LPR/LPD” on page 6-3.
¾ Create NDPS Printer object:
1
In NDS create a new NDPS Printer object in the appropriate container.
- Enter a name and select [Create].
- Choose the appropriate NDPS Manager and select the Novell Printer Gateway. Select [OK].
- You can choose a printer type at this stage if required. Otherwise leave as None. Select [OK].
- On the Configure Port Handler screen select [LPR on IP] and then select [Next].
- Enter the IP Address (or host name if appropriate) of the WorkCentre 4118 / FaxCentre 2218.
NOTE: The Printer Name can be left at the default.
-Select [Finish]. The new Printer Agent will load on the relevant server.
- You can select print drivers at this point if you wish. Select [Continue] and then [OK] to finish.
NOTE: The two configurations described above can coexist.
¾ Install the print driver on each workstation (see “Workstation Setup” on page 4-3).
2
Page 3-4 Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide
4 Print Driver Installation for
Networked Printers

Introduction

This chapter explains how to install the print drivers for networked printers. The following information is provided:
¾ Information Checklist. . . . . . . . . . . . . . . . . . . . . . . 4-2
¾ Workstation Setup. . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Xerox WorkCentre 4118 and FaxCentre 2218 System Administration Guide Page 4-1

Information Checklist

Before starting the driver installation procedures, please ensure the following items are available or have been performed:
Item By
The printer has been installed on the network. Customer
WorkCentre 4118 / FaxCentre 2218 print drivers are available on CD. Xerox
If problems are encountered during the WorkCentre 4118 / FaxCentre 2218 installation, refer to the Problem Solving chapter for assistance.
Print Driver Installation for Networked Printers
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