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User
Guide
610E34790
WorkCentre 390
LASER ALL-IN-ONE
USER GUIDE
390ug.bk Page 2 Friday, April 28, 2000 12:13 PM
Prepared by:
Xerox Industrial Design Human Interface
Graphic Design
Jefferson Road
Henrietta
New York
©2000 by Xerox Limited. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable
material and information now allowed by statutory or judicial law or hereinafter
granted, including without limitation, material generated from the software
programs which are displayed on the screen, such as icons, screen displays,
looks, etc.
®
Xerox
and all Xerox products mentioned in this publication are registered
trademarks of the Xerox Corporation.
Windows
TM
is a trademark of Microsoft Corporation. Product names and
trademarks of other companies are also acknowledged.
Changes are periodically made to this document. Changes, technical inaccuracies
and typographical errors will be corrected in subsequent editions.
This document was created on a PC using Adobe FrameMaker software.
Publication number: 610E34790
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Table of Contents
USER GUIDE
Where Do I Find It v
1. GETTING STARTED 1-1
Introduction 1-1
Front View 1-2
Rear View / Inside View 1-3
Using the Control Panel 1-4
Using the Number Keypad 1-7
Entering Alphanumeric Characters 1-8
Using the Automatic Paper Feeder 1-10
Using the Manual Paper Feeder 1-14
2. MAKING A COPY 2-1
Making a Copy 2-1
To Make A Quick Copy 2-2
To Make Copies Using The Copy Menu Features 2-3
3. SENDING A FAX 3-1
Preparing Documents for Faxing 3-1
Sending a Fax Manually 3-2
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Cancelling Transmission 3-3
Confirming Transmission 3-4
4. RECEIVING A FAX 4-1
Reception Modes 4-1
Determining the Reception Mode 4-2
Receiving Automatically in FAX Mode 4-3
Receiving Manually in TEL Mode 4-4
Receiving Automatically in ANS/FAX Mode 4-5
Distinctive Ring Pattern Detection (DRPD) 4-6
5. HOW TO PRINT AND SCAN 5-1
Printing A Document 5-1
Printing A Document 5-2
Scanning A Document 5-4
6. TROUBLESHOOTING 6-1
Clearing Jams 6-2
Paper Jams in the Paper Feed Area 6-3
Paper Jams in the Printer Output Area 6-5
Paper Jams Inside the Machine 6-6
Tips for Avoiding Paper Jams 6-8
LCD Display Error Messages 6-9
Print Quality Problems 6-13
7. MAINTENANCE 7-1
Clearing Memory 7-1
Memory Clear Items 7-2
Cleaning the Document Scanner 7-3
Replacing the Laser Printer Cartridge 7-6
Cleaning the Drum 7-9
8. Index 8-1
Introduction 8-1
iv
User Guide
User Guide
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WHERE DO I FIND IT
Where Do I Find It
In addition to this User Guide, your WorkCentre 390 comes complete
with an Install Guide, CD-ROM with electronic User Guide, and a
Warranty Card. If you do not see what you are looking for in this User
Guide, check below to find where you can locate the information.
WorkCentre 390
Install Guide
•Getting Started
•Setup
• Installation
• Connections
• Quick Procedures
CD-ROM
• WorkCentre 390 Installation program
• Print and Scan drivers
•Pagis Pro
• TextBridge Pro 98
• WorkCentre 390 electronic User Guide
- WorkCentre Setup
- Complete Installation
- Copying and Faxing
- Paper Specifications
- Troubleshooting
- Maintenance
- Printing and Scanning
To access the electronic User Guide from your computer,
begin at the Start menu: Start →Programs →Xerox
WorkCentre 390 → e-User Guide
Warranty Card
• Warranty Information
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vi
User Guide
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1
Chapter One
Introduction
This guide provides reference material for
installations where the WorkCentre 390 is
used as a stand-alone machine. If questions
arise that are not addressed in this guide,
more detailed information is provided in the
Xerox Workcentre 390 electronic User Guide.
The electronic User Guide is located on the
WorkCentre 390 CD-ROM. However, PCrelated procedures cannot be performed for
stand-alone machines, and therefore, would
not be applicable.
Control Locations and Functions
If you are not already familiar with your
WorkCentre 390, please take a moment to
familiarize yourself with the main
components and their locations.
GETTING STARTED
1
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Front View
FRONT VIEW
Automatic Paper Feeder Extension Tray
Automatic
Paper Feeder
Paper Guides
Document
Input Tray
Control
Panel
Document
Exit Tray
Paper Exit Tray
Note: Your machine may look slightly different than the illustration.
Manual Paper
Feeder
Automatic
Document
Feeder
Document
Guides
1.2
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REAR VIEW / INSIDE VIEW
Rear View / Inside View
Rear View
Power Cord
Connector
TEL LINE Jack
Inside View
Front
Cover
EXT. LINE Jack
USB
Connector
PC Cable Connector
1
Laser Printer
Cartridge
Cover Release Buttons
(right and left sides)
User Guide
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USING THE CONTROL PANEL
Using the Control Panel
Fax Resolution
Use to choose the
resolution of transmitted
documents.
Collate
When you make a copy, use this
button to sort the copies.
Reduce/Enlarge
When you make a copy, use this
button to reduce or enlarge the
image size.
LCD Display
The display shows the current status
of your machine, and guides you
through various tasks using a menu
system for each operation.
Number Keypad
Use to dial numbers manually
or to en te r letter s and numbers
for various programming
functions.
Receive Mode
Use to choose the receive mode
you want to use. The selected
mode is displayed.
1.4
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USING THE CONTROL PANEL
Contrast
Use to choose the contrast of
copied or transmitted
documents.
Menu
Use to choose or set up
special functions.
Exit
Use to exit the current
mode or status and return
to previous.
Copy Mode
Use to copy a document.
Up and Down
Use to display the next or previous menu item. Also use to adjust
machine settings.
Left and Right
Use to move cursor left or right across the display.
Select
Use to activate the selection shown in the display.
1
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USING THE CONTROL PANEL
Search
Use to search for numbers
in memory. Also use to
delete digits in the edit
mode or to delete entries in
the phone book memory.
Pause/Redial
Use to redial the last phone
number called. Also use it to
add a pause when entering a
number in memory.
Speed/Dial
Use to dial calls and send
fax documents by entering
a 2-digit number. Also use
to switch the LCD display
between tasks while
performing dual jobs.
On-Hook Dial
Use to dial numbers
without picking up the
handset.
Report
Use to print various reports and lists.
Stop
Use to stop an operation at any time.
Start
Use to start a job. Also use to activate the selection shown in the display.
1.6
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USING THE NUMBER KEYPAD
Using the Number Keypad
As you perform various tasks, you will need to
enter names and numbers using the Number
Keypad. For example, when you set up your
machine, you enter your name (or your
company’s name) and telephone number.
When setting up Speed Dial numbers, you will
also need to enter telephone numbers and
names.
When prompting you to enter a name, the
LCD display will appear as shown. Use the
procedures described on the following pages
to enter up to 20 letters and special
characters, numbers or spaces.
Number Keypad
1
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ENTERING ALPHANUMERIC CHARACTERS
Entering Alphanumeric Characters
Using the Number Keypad, locate the button
1
labeled with the character you want. Press
that button repeatedly until the correct
character appears in the display.
Number Keypad
Note: You can enter special characters
(space, plus sign, etc.) in the name by
using the 0 key. See Keypad Character
Assignments in Chapter 3 of the Xerox
WorkCentre 390 electronic User Guide.
Caution: For example, to enter the letter O,
press the key (3 times).
The character appears in the display.
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ENTERING ALPHANUMERIC CHARACTERS
To enter another letter, locate the Number
Keypad button labeled with the letter you
want. Press the button repeatedly until the
letter appears in the display.
If the next letter is printed on the same
Number keypad button, move the cursor by
pressing the Right button, then press the
Number Keypad button labeled with the letter
you want.
The blinking cursor moves right and the next
letter appears in the display.
Press the Number Keypad button repeatedly
until the letter you wish to enter appears in
the display. Select additional letters in the
same way.
2
When you finish entering letters, press the
Start or Select button.
1
3
Start
Select
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USING THE AUTOMATIC PAPER FEEDER
Note: If you experience problems
feeding paper, place the media into the
Manual Paper Feeder one sheet at a
time.
Using the Automatic Paper Feeder
You can stack paper, envelopes, card stocks,
labels, or transparencies in the Automatic
Paper Feeder to feed automatically. The
Automatic Paper Feeder can hold a maximum
of 150 sheets of 20 lb (gsm) plain paper, or
other print media. Depending upon media
thickness, maximum capacity may be
reduced.
Extension
Tray
Automatic
Paper Feeder
Manual
Paper
Feeder
Pull the Extension Tray on the Automatic
1
Paper Feeder all the way up.
1.10
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USING THE AUTOMATIC PAPER FEEDER
Prepare the print material for loading.
• For paper and envelopes, flex paper or
fan envelopes back and forth. Do not fold
or crease the paper.
• Straighten the edges on a level surface.
• For transparencies, refer to the
packaging for the transparency stock to
determine the print side. Hold the
transparencies by the edges and avoid
touching the print side. Be careful not to
scratch or leave fingerprints on the print
side.
• Fan the stack of transparencies to
prevent feeding failures.
2
Note: If envelopes jam while printing,
try reducing the number of envelopes in
the Automatic Paper Feeder.
1
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USING THE AUTOMATIC PAPER FEEDER
Load the print material in the Automatic
Paper Feeder.
3
The
WorkC entre
LETTERHEAD
390 will
print on the
side facing
you.
Do not exceed the rated capacity for each type
of pr int materia l. Do not mix different t ypes of
print media. Refer to the following
instructions for loading material.
• Load paper, letterhead, or transparencies
with the print side facing you.
• Load envelopes with the flap side facing
away from you. The end of the envelope
with the stamp area must enter the
Automatic Paper Feeder first.
Caution: Never use envelopes with stamps,
clasps, snaps, windows, coated linings, or
self-stick adhesives. These envelopes may
severely damage the printer.
Note: Do not feed stamped envelopes.
The stamp is shown in the previous
illustration for reference only.
1.12
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USING THE AUTOMATIC PAPER FEEDER
• Load letterhead paper with the design
facing you. The top edge of the sheet with
the logo should enter the printer first.
Adjust the paper guides to the width of the
print media. Slide the paper guides until they
lightly touch both sides of the print media. Do
not tightly press the paper guides to the print
media edges, as the guides may bend the
media or provide too much resistance when
feeding.
4
1
Note: When you print a file from your
PC using the Automatic Paper Feeder,
make sure that you select the correct
paper source and paper size from your
software application before starting
your print job.
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USING THE MANUAL PAPER FEEDER
Using the Manual Paper Feeder
Manual
Paper
Feeder
Use the Manual Paper Feeder to feed paper
one sheet at a time into your machine.
Place the paper in the Manual Paper Feeder
1
and adj ust the paper gu ides to the width of the
print material. Slide the paper guides until
they lightly touch the stack of print media. Do
not tightly press the paper guides to the print
media edges, as the guides may bend the
media or provide too much resistance when
feeding.
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USING THE MANUAL PAPER FEEDER
Ensure that the media is fed into the machine
as far as it will go.
Press the Start button to start manual
feeding of the media. If you have more than
2
3
Note: When you print a file from your
PC using the Manual Paper Feeder,
make sure that you select the correct
paper source and paper size from your
software application before starting
your print job.
one page to print, press the Start button
for each page.
1
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2
Chapter Two
Making a Copy
Your machine is a high quality copier which
offers the following features:
Adjustable Contrast
•
setting can be changed to obtain the best
copy quality for documents containing
faint markings, dark images,
photographs or other halftone images.
Multiple copies
•
document can be made.
Reduce/Enlarge
•
enlarge the size of a copied image from
50% to 200% in increments of 1%.
- The contrast
- 1 to 99 copies of the
- You can reduce or
MAKING A COPY
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TO MAKE A QUICK COPY
• Collation - When the Copy Collate
menu option is set to On, the
machine sorts the copies. For
example, if you print two copies of a
three-page document, the machine
prints one complete document (page
1, page 2, page 3) before printing a
second copy (page 1, page 2, and
page 3).
To Make A Quick Copy
Adjust the document guides to match the
1
width of the document.
2.2
User Guide
Slide the document face down into the
2
Automatic Document Feeder until it is
grasped and pulled into the machine.
If necessary, press the Contrast
3
button.
You may choose DARKEN, NORMAL,
LIGHTEN or PHOTO/COLOR ORIGINAL.
Press the Copy Mode button.
4
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