Xerox WorkCentre 390 User Manual

390ug.bk Page 1 Friday, April 28, 2000 12:13 PM

User

Guide

610E34790

WorkCentre 390

LASER ALL-IN-ONE
USER GUIDE

390ug.bk Page 2 Friday, April 28, 2000 12:13 PM

Prepared by:
Xerox Industrial Design Human Interface
Graphic Design
Jefferson Road
Henrietta
New York

©2000 by Xerox Limited. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable
material and information now allowed by statutory or judicial law or hereinafter
granted, including without limitation, material generated from the software
programs which are displayed on the screen, such as icons, screen displays,
looks, etc.

®

Xerox

and all Xerox products mentioned in this publication are registered

trademarks of the Xerox Corporation.

Windows

TM

is a trademark of Microsoft Corporation. Product names and

trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies
and typographical errors will be corrected in subsequent editions.

This document was created on a PC using Adobe FrameMaker software.

Publication number: 610E34790

390ug.bk Page iii Friday, April 28, 2000 12:13 PM

Table of Contents

USER GUIDE

Where Do I Find It v

1. GETTING STARTED 1-1

Introduction 1-1
Front View 1-2
Rear View / Inside View 1-3
Using the Control Panel 1-4
Using the Number Keypad 1-7
Entering Alphanumeric Characters 1-8
Using the Automatic Paper Feeder 1-10
Using the Manual Paper Feeder 1-14

2. MAKING A COPY 2-1

Making a Copy 2-1
To Make A Quick Copy 2-2
To Make Copies Using The Copy Menu Features 2-3

3. SENDING A FAX 3-1

Preparing Documents for Faxing 3-1
Sending a Fax Manually 3-2

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Cancelling Transmission 3-3
Confirming Transmission 3-4

4. RECEIVING A FAX 4-1

Reception Modes 4-1
Determining the Reception Mode 4-2
Receiving Automatically in FAX Mode 4-3
Receiving Manually in TEL Mode 4-4
Receiving Automatically in ANS/FAX Mode 4-5
Distinctive Ring Pattern Detection (DRPD) 4-6

5. HOW TO PRINT AND SCAN 5-1

Printing A Document 5-1
Printing A Document 5-2
Scanning A Document 5-4

6. TROUBLESHOOTING 6-1

Clearing Jams 6-2
Paper Jams in the Paper Feed Area 6-3
Paper Jams in the Printer Output Area 6-5
Paper Jams Inside the Machine 6-6
Tips for Avoiding Paper Jams 6-8
LCD Display Error Messages 6-9
Print Quality Problems 6-13

7. MAINTENANCE 7-1

Clearing Memory 7-1
Memory Clear Items 7-2
Cleaning the Document Scanner 7-3
Replacing the Laser Printer Cartridge 7-6
Cleaning the Drum 7-9

8. Index 8-1

Introduction 8-1

iv

User Guide

User Guide

WorkCentre 390

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WHERE DO I FIND IT

Where Do I Find It

In addition to this User Guide, your WorkCentre 390 comes complete
with an Install Guide, CD-ROM with electronic User Guide, and a
Warranty Card. If you do not see what you are looking for in this User
Guide, check below to find where you can locate the information.

WorkCentre 390

Install Guide

•Getting Started

•Setup

• Installation

• Connections

• Quick Procedures

CD-ROM

• WorkCentre 390 Installation program

• Print and Scan drivers

•Pagis Pro

• TextBridge Pro 98

• WorkCentre 390 electronic User Guide

- WorkCentre Setup

- Complete Installation

- Copying and Faxing

- Paper Specifications

- Troubleshooting

- Maintenance

- Printing and Scanning

To access the electronic User Guide from your computer,
begin at the Start menu: Start →Programs →Xerox

WorkCentre 390 → e-User Guide

Warranty Card

• Warranty Information

User Guide

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vi

User Guide

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1

Chapter One

Introduction

This guide provides reference material for
installations where the WorkCentre 390 is
used as a stand-alone machine. If questions
arise that are not addressed in this guide,
more detailed information is provided in the
Xerox Workcentre 390 electronic User Guide.
The electronic User Guide is located on the
WorkCentre 390 CD-ROM. However, PC­related procedures cannot be performed for
stand-alone machines, and therefore, would
not be applicable.

Control Locations and Functions

If you are not already familiar with your
WorkCentre 390, please take a moment to
familiarize yourself with the main
components and their locations.

GETTING STARTED

1

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Front View

FRONT VIEW

Automatic Paper Feeder Extension Tray

Automatic
Paper Feeder

Paper Guides

Document
Input Tray

Control
Panel

Document
Exit Tray

Paper Exit Tray

Note: Your machine may look slightly different than the illustration.

Manual Paper
Feeder

Automatic
Document
Feeder

Document
Guides

1.2

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REAR VIEW / INSIDE VIEW

Rear View / Inside View

Rear View

Power Cord
Connector

TEL LINE Jack

Inside View

Front
Cover

EXT. LINE Jack

USB
Connector

PC Cable Connector

1

Laser Printer
Cartridge

Cover Release Buttons
(right and left sides)

User Guide

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USING THE CONTROL PANEL

Using the Control Panel

Fax Resolution

Use to choose the
resolution of transmitted
documents.

Collate

When you make a copy, use this
button to sort the copies.

Reduce/Enlarge

When you make a copy, use this
button to reduce or enlarge the
image size.

LCD Display
The display shows the current status
of your machine, and guides you
through various tasks using a menu
system for each operation.

Number Keypad
Use to dial numbers manually
or to en te r letter s and numbers
for various programming
functions.

Receive Mode

Use to choose the receive mode
you want to use. The selected
mode is displayed.

1.4

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USING THE CONTROL PANEL

Contrast

Use to choose the contrast of
copied or transmitted
documents.

Menu

Use to choose or set up
special functions.

Exit

Use to exit the current
mode or status and return
to previous.

Copy Mode

Use to copy a document.

Up and Down

Use to display the next or previous menu item. Also use to adjust
machine settings.

Left and Right

Use to move cursor left or right across the display.

Select

Use to activate the selection shown in the display.

1

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USING THE CONTROL PANEL

Search

Use to search for numbers
in memory. Also use to
delete digits in the edit
mode or to delete entries in
the phone book memory.

Pause/Redial

Use to redial the last phone
number called. Also use it to
add a pause when entering a
number in memory.

Speed/Dial

Use to dial calls and send
fax documents by entering
a 2-digit number. Also use
to switch the LCD display
between tasks while
performing dual jobs.

On-Hook Dial

Use to dial numbers
without picking up the
handset.

Report

Use to print various reports and lists.

Stop

Use to stop an operation at any time.

Start

Use to start a job. Also use to activate the selection shown in the display.

1.6

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USING THE NUMBER KEYPAD

Using the Number Keypad

As you perform various tasks, you will need to
enter names and numbers using the Number
Keypad. For example, when you set up your
machine, you enter your name (or your
company’s name) and telephone number.
When setting up Speed Dial numbers, you will
also need to enter telephone numbers and
names.

When prompting you to enter a name, the
LCD display will appear as shown. Use the
procedures described on the following pages
to enter up to 20 letters and special
characters, numbers or spaces.

Number Keypad



1

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ENTERING ALPHANUMERIC CHARACTERS

Entering Alphanumeric Characters

Using the Number Keypad, locate the button

1

labeled with the character you want. Press
that button repeatedly until the correct
character appears in the display.

Number Keypad



Note: You can enter special characters
(space, plus sign, etc.) in the name by
using the 0 key. See Keypad Character
Assignments in Chapter 3 of the Xerox
WorkCentre 390 electronic User Guide.

Caution: For example, to enter the letter O,
press the key (3 times).

The character appears in the display.

1.8

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ENTERING ALPHANUMERIC CHARACTERS

To enter another letter, locate the Number
Keypad button labeled with the letter you
want. Press the button repeatedly until the
letter appears in the display.

If the next letter is printed on the same
Number keypad button, move the cursor by
pressing the Right button, then press the
Number Keypad button labeled with the letter
you want.

The blinking cursor moves right and the next
letter appears in the display.

Press the Number Keypad button repeatedly
until the letter you wish to enter appears in
the display. Select additional letters in the
same way.

2



When you finish entering letters, press the

Start or Select button.

1

3

Start

Select

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USING THE AUTOMATIC PAPER FEEDER

Note: If you experience problems
feeding paper, place the media into the
Manual Paper Feeder one sheet at a
time.

Using the Automatic Paper Feeder

You can stack paper, envelopes, card stocks,
labels, or transparencies in the Automatic
Paper Feeder to feed automatically. The
Automatic Paper Feeder can hold a maximum
of 150 sheets of 20 lb (gsm) plain paper, or
other print media. Depending upon media
thickness, maximum capacity may be
reduced.

Extension
Tray

Automatic
Paper Feeder

Manual
Paper
Feeder

Pull the Extension Tray on the Automatic

1

Paper Feeder all the way up.

1.10

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USING THE AUTOMATIC PAPER FEEDER

Prepare the print material for loading.

• For paper and envelopes, flex paper or
fan envelopes back and forth. Do not fold
or crease the paper.

• Straighten the edges on a level surface.

• For transparencies, refer to the
packaging for the transparency stock to
determine the print side. Hold the
transparencies by the edges and avoid
touching the print side. Be careful not to
scratch or leave fingerprints on the print
side.

• Fan the stack of transparencies to
prevent feeding failures.

2

Note: If envelopes jam while printing,
try reducing the number of envelopes in
the Automatic Paper Feeder.

1

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USING THE AUTOMATIC PAPER FEEDER

Load the print material in the Automatic
Paper Feeder.

3

The

WorkC entre

LETTERHEAD

390 will
print on the
side facing
you.

Do not exceed the rated capacity for each type
of pr int materia l. Do not mix different t ypes of
print media. Refer to the following
instructions for loading material.

• Load paper, letterhead, or transparencies
with the print side facing you.

• Load envelopes with the flap side facing
away from you. The end of the envelope
with the stamp area must enter the
Automatic Paper Feeder first.

Caution: Never use envelopes with stamps,
clasps, snaps, windows, coated linings, or
self-stick adhesives. These envelopes may
severely damage the printer.

Note: Do not feed stamped envelopes.
The stamp is shown in the previous
illustration for reference only.

1.12

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USING THE AUTOMATIC PAPER FEEDER

• Load letterhead paper with the design
facing you. The top edge of the sheet with
the logo should enter the printer first.

Adjust the paper guides to the width of the
print media. Slide the paper guides until they
lightly touch both sides of the print media. Do
not tightly press the paper guides to the print
media edges, as the guides may bend the
media or provide too much resistance when
feeding.

4

1

Note: When you print a file from your
PC using the Automatic Paper Feeder,
make sure that you select the correct
paper source and paper size from your
software application before starting
your print job.

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USING THE MANUAL PAPER FEEDER

Using the Manual Paper Feeder

Manual
Paper
Feeder

Use the Manual Paper Feeder to feed paper
one sheet at a time into your machine.

Place the paper in the Manual Paper Feeder

1

and adj ust the paper gu ides to the width of the
print material. Slide the paper guides until
they lightly touch the stack of print media. Do
not tightly press the paper guides to the print
media edges, as the guides may bend the
media or provide too much resistance when
feeding.

1.14

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USING THE MANUAL PAPER FEEDER

Ensure that the media is fed into the machine
as far as it will go.

Press the Start button to start manual

feeding of the media. If you have more than

2

3

Note: When you print a file from your
PC using the Manual Paper Feeder,
make sure that you select the correct
paper source and paper size from your
software application before starting
your print job.

one page to print, press the Start button

for each page.

1

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1.16

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2

Chapter Two

Making a Copy

Your machine is a high quality copier which
offers the following features:

Adjustable Contrast

•
setting can be changed to obtain the best
copy quality for documents containing
faint markings, dark images,
photographs or other halftone images.

Multiple copies

•
document can be made.

Reduce/Enlarge

•
enlarge the size of a copied image from
50% to 200% in increments of 1%.

- The contrast

- 1 to 99 copies of the

- You can reduce or

MAKING A COPY

2

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TO MAKE A QUICK COPY

• Collation - When the Copy Collate
menu option is set to On, the
machine sorts the copies. For
example, if you print two copies of a
three-page document, the machine
prints one complete document (page
1, page 2, page 3) before printing a
second copy (page 1, page 2, and
page 3).

To Make A Quick Copy

Adjust the document guides to match the

1

width of the document.

2.2

User Guide

Slide the document face down into the

2

Automatic Document Feeder until it is
grasped and pulled into the machine.

If necessary, press the Contrast

3

button.

You may choose DARKEN, NORMAL,
LIGHTEN or PHOTO/COLOR ORIGINAL.

Press the Copy Mode button.

4

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TO MAKE COPIES USING THE COPY MENU FEATURES

Using the Number keypad, enter the number
of copies you wish to make. The default
setting is 01 copy.

5

Note: When making copies, resolution
is automatically set to Super Fine and
cannot be changed.

Press the Start button.

The machine copies the document.

To Make Copies Using The Copy Menu
Features

Adjust the document guides to match the
width of the document.

Slide the document face down into the
Automatic Document Feeder until it is
grasped and pulled into the machine.

6

1

2

The Copy Collate menu is not availabl e
if you reduce or enlarge the image size.
The Reduce/Enlarge menu is not
available if you set the copy job to be
collated.

2

If necessary, press the Contrast button.

You may choose DARKEN, NORMAL,
LIGHTEN or PHOTO/COLOR ORIGINAL.

3

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TO MAKE COPIES USING THE COPY MENU FEATURES

Press the Copy Mode button to display the
COPY menu. For two or more copies (2 to 99),

4





enter the desired number using the Number
Keypad.

Press the Reduce/Enlarge button

5

to reduce or enlarge the original document.

• Selecting 1. AUTO, will cause the
WorkCentre 390 to automatically reduce
the copy size of each page to fit on a
single page.





• Selecting 2. MANUAL, brings up the
COPY RATE menu, where you can
manually adjust the copy image scale size
settings.

• a) Press to select AUTO. The

machine prints the copy.
OR

b) Press to select MANUAL. The

number in the right corner of the bottom
line shows the current image percentage.
To reduce or enlarge the image size,
enter the percent value (50 to 200) using
the Number keypad.

Press the Select button to confirm

your settings, then press Start .

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TO MAKE COPIES USING THE COPY MENU FEATURES

Press Collate if you wish to collate copies.

6



When making multiple copies there are two
collate options: ON and OFF.

• Selecting 1:ON will make 1 copy of page
1, 2, and 3 in order, then a second copy of
1, 2, and 3 until a total of n copies has
been made.



• Selecting 2:OFF will make n copies of
page one, n copies of page two, and so on.
These copy sets will all be stacked atop
one another.

a) Press to collate copies

OR

b) Press if you do not wish to collate

copies.

The machine starts automatically.

Collate On



Collate Off















2













User Guide

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2.6

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3

Chapter Three

Preparing Documents for Faxing

You can fax documents that are printed on
standard letter, legal or A4 size paper. Follow
these guidelines to prepare your documents.

• Remove all staples and paper clips before
inserting the documents into the
machine.

• Make sure any glue, ink or correction
fluid on the paper is completely dry
before loading the document.

• Do not load multiple documents
containing different sizes or weights of
paper.

SENDING A FAX

3

User Guide

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SENDING A FAX MANUALLY

Sending a Fax Manually

Adjust the document guides to match the

1

width of the document. Slide the
document face down into the Automatic
Document Feeder until it is grasped and
pulled into the machine.

DOCUMENT READY

JAN-20-2000 <100%>

The display alternately reads DOCUMENT

2

READY and shows the remaining memory
capacity. Up to 30 sheets may be inserted
at a time.

If necessary, adjust the document

3

resolution and contrast by repeatedly

pressing the Contrast and

Resolution buttons.

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CANCELLING TRANSMISSION

Using the Number keypad, enter the number
of the fax machine to which you wish to send
the document. If you make a mistake while
entering a number, move the cursor under
the incorrect digit by using the Right or
Left buttons, and correct the number.

Press the Start button when the

number appears correctly in the display. The

machine begins dialing.

4

427-4444

5

SCAN TO MEMORY

100% PAGE 1

Cancelling Transmission

Press the Stop button repeatedly at any
time during the transmission until the
operation is stopped.

3

User Guide

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CONFIRMING TRANSMISSION

REPORTS

(MSG.CONFIRM)

Confirming Transmission

A Message Confirmation report shows
whether the transmission was successful and
how many pages were sent.

When the last page of your document has been
sent successfully, the machine beeps and
returns to Standby mode.

To print a Message Confirmation report:

Press the Reports button repeatedly until

1

you find the MESSAGE CONFIRM item.

3.4

Press the Start button to print.

2

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4

Chapter Four

Reception Modes

When used as a Stand Alone fax machine,
your multi-function machine has five
reception modes as described below:

• FAX The machine answers an incoming
call and immediately goes into fax
receive mode.

• TEL/FAX The machine answers the
incoming call. If a fax signal is not
detected, the WorkCentre 390 sounds a
ringing tone to indicate a voice phone
call. If the external phone is not lifted
while the ringing tone is sounding, the
machine will switch to automatic fax
reception mode.

RECEIVING A FAX

Tip: If you seldom use the fax line for
phone conversations, set the
WorkCentre 390 to either FAX mode
or TEL/FAX mode. In these modes,
the WorkCentre 390 answers
incoming calls and receives faxes
automatically.

4

User Guide

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DETERMINING THE RECEPTION MODE

Note: To use the ANS/FAX mode, you
must attach an answering machine to
the EXT. LINE socket on your fax
machine.

• ANS/FAX If the WorkCentre 390
senses a fax tone, it automatically
switches to fax reception mode.
However, if a fax is not sensed, the
WorkCentre 390 routes the call to the
answering machine.

• TEL In TEL mode, automatic fax
reception is turned off. You can
receive a fax only by manually
picking up the external phone to
accept the call and pressing Start to
receive the fax.

• Distinctive Ring Pattern Detection
(DRPD) This mode requires the
machine to "learn" the ring pattern
you designate to answer the fax.

JAN-20-2000 100%

08:30PM FAX

Reception mode

Note: During PC file printing, an
incoming fax will be received and
stored in memory. If you are printing a
large PC file, it is recommended that
you stop PC file printing while
receiving a fax to maximize memory
space for the incoming fax.

Determining the Reception Mode

The current reception mode is displayed
in the bottom line of the LCD display
window.

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RECEIVING AUTOMATICALLY IN FAX MODE

Receiving Automatically in FAX Mode

Press the Receive Mode button until the
display indicates FAX.

When a fax call comes in, the machine
answers on the selected ring count and
receives it automatically.

1

2

Note: If Distinctive Ring Pattern
Detection (DRPD) Mode is selected,
you must first set DRPD Mode to OFF
in the SYSTEM DATA menu (Menu 01).

User Guide

4

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RECEIVING MANUALLY IN TEL MODE

JAN-20-2000 100%

08:30PM TEL

Note: If the machine is in TEL mode,
and an answering machine is
connected to the machine, turn off the
answering machine. This will prevent
the answering machine’s outgoing
message from interrupting your phone
conversation.

The charact ers * 9 * (sta r -nine - star) ar e
preset at the factory as the default
remote receive start code for machines
with extension phones. The asterisks
in the code are fixed characters, but
the number can be changed. For more
information, see Selectable Options in
your electronic User Guide.

Receiving Manually in TEL Mode

If you have a regular phone connected to the
EXT. LINE jack on the back of the machine,
you can answer voice phone calls and receive
faxes manually.

Press the Receive Mode button until the

1

display indicates TEL.

Answer an incoming call by picking up the

2

receiver.

If you hear a fax tone, or if the person calling

3

asks you to receive a fax, press the Start

button on the machine.

If the machine is equipped with an extension
phone, you may also press the characters * 9 *
(star-nine-star) on the extension telephone to
initiate reception.

4.4

User Guide

Replace the handset. The machine begins

4

receiving and returns to Standby mode when
reception is complete.

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RECEIVING AUTOMATICALLY IN ANS/FAX MODE

Receiving Automatically in ANS/FAX
Mode

To use this mode, you must attach an
answering machine to the EXT. LINE jack on
the back of your machine.

Press the Receive Mode button until the
display indicates ANS/FAX. Any incoming
voice calls will be answered by the answering
machi ne . The caller ca n t hen leave a me ss age
on the answering machine.

1

Note: If DRPD Mode is selected, you
mu st f irs t se t DR PD M ode to O FF i n the
SYSTEM DATA menu (Menu 01).

If a fax tone is detected on the line, the fax
receive mode is automatically activated.

2

If you set your machine to ANS/FAX
mode and your answering machine is
switched off, or no answering machine
is connected to the Xerox WorkCentre
390, the machine will automatically go
into fax receive mode after six rings.

If your answering machine has a user­selectable ring counter, set it to answer
incoming calls after one ring.

4

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DISTINCTIVE RING PATTERN DETECTION (DRPD)

Distinctive Ring Pattern Detection
(DRPD)

Distinctive Ring is a telephone company
service which enables the use of a single
telephone line to answer several different
telephone numbers. The number used to call
a phone with this feature is identified by a
distinctive ringing pattern consisting of
various combinations of long and short
ringing tones.

This feature is often used by answering
services that answer telephones for many
different clients and need to know which
number is being called by the ringing pattern
of the phone.

JAN-20-2000 100%

08:30PM DRPD

Using the Distinctive Ring Pattern Detection
feature (DRPD), this machine "learns" the
ring pattern you designate to answer the fax.

Unless changed, this ringing pattern will
continue to be recognized and answered as a
fax call, and all other ringing patterns will be
forwarded to the telephone or answering
machine plugged into the EXT. LINE jack.
You can easily suspend or change Distinctive
Ring Pattern Detection at any time. See
Selectable Options in the electronic User
Guide.

With the DRPD feature active, DRPD appears
in the display and the previously set reception
mode is ignored. If you turn DRPD off, the
machine returns to any previously set
reception mode.

4.6

User Guide

390ug.bk Page 1 Friday, April 28, 2000 12:13 PM

5

Chapter Five

Printing A Document

The following procedure describes the
general steps required for printing from
various Windows applications. The exact
steps for printing a document may vary
depending on the application program you
are using. Refer to your software application
documentation for the exact printing
procedure.

HOW TO PRINT AND
SCAN

5

User Guide

5.1

390ug.bk Page 2 Friday, April 28, 2000 12:13 PM

PRINTING A DOCUMENT

Note: These steps describe the typical
process to print from a Windows
environment.

Printing A Document

Make sure that your machine is properly

1

connected to the computer.

Verify that you have installed the print

2

driver software for your machine. See
Installing Software in the electronic
User Guide.

Create or open the document that you

3

want to print.

Choose Print or Print Setup from the File

4

menu. Make sure the Xerox
WorkCentre 390 is selected as your
default printer.

Click on the Properties or Setup button if

5

you want to make any adjustments that
are appropriate for printing your
document.

5.2

User Guide

390ug.bk Page 3 Friday, April 28, 2000 12:13 PM

PRINTING A DOCUMENT

Click on OK to close the Properties dialog
box.

After making any necessary changes to the
printing parameters, click on OK to start the
print job.

6

7

User Guide

5

5.3

390ug.bk Page 4 Friday, April 28, 2000 12:13 PM

SCANNING A DOCUMENT

Scanning A Document

To use the WC 390 as a scanner, the following
are required:

• WorkCentre 390 TWAIN Scanner
application installed on the workstation
connected to the WC 390.

Note: To install the WorkCentre 390
TWAIN Scanner application, refer to
Installing Software in the Getting
Started section of the electronic User
Guide.

• A T WAIN-compliant image-editing
software application (for example,
ScanSoft Pagis, TextBridge, or Adobe
Photoshop).

The WorkCentre 390 TWAIN Scanner window
will be displayed when you choose the WC 390
to scan documents or photographs from the
TWAIN-compliant image-editing application.

Start/Open the desired image-editing

1

application. If you are using Pagis Pro
(supplied with the WorkCentre 390), then
select Start > Programs > Pagis Pro 2.0>
Pagis Scan Tool. If you do not have Pagis Pro,
select your image-editing application instead.

Follow the instructions in the image-editing

2

application.

5.4

User Guide

In addition, refer to the electronic User Guide,

3

Pagis Pro documentation, or TWAIN­compliant software and its documentation for
more information on how to scan.

390ug.bk Page 1 Friday, April 28, 2000 12:13 PM

6

Chapter Six

This section describes Troubleshooting for
the following areas:

•Clearing Jams

• LCD Display Error Messages

• Print Quality Problems

Refer to the specific subsection for a
description of the problem and associated
solutions.

TROUBLESHOOTING

6

User Guide

6.1

390ug.bk Page 2 Friday, April 28, 2000 12:13 PM

CLEARING JAMS

Clearing Jams





If a document jams while you are sending
it, DOCUMENT JAM appears in the
display. Do not pull the document out of
the slot or you may damage your machine.

Open the control panel by pulling lightly

1

on the Control Panel cover.

Carefully remove the jammed document.

2

Close the control panel firmly until it
clicks into place.

6.2

User Guide

By carefully selecting paper type and
loading paper properly, you should be able
to avoid most paper jams. If paper jams
occur, an error message appears in the
display. To avoid tearing paper, pull the
jammed paper out gently and slowly.

390ug.bk Page 3 Friday, April 28, 2000 12:13 PM

PAPER JAMS IN THE PAPER FEED AREA

Paper Jams in the Paper Feed Area

If a paper jam occurs while you are making a
copy or receiving a FAX, PAPER JAM appears
in the LCD display.

Remove the stack of copy paper (if necessary).

1

 



2

Remove the jammed paper by carefully
pulling it straight up using both hands.

3

6

User Guide

6.3

390ug.bk Page 4 Friday, April 28, 2000 12:13 PM

PAPER JAMS IN THE PAPER FEED AREA

After you remove the jammed paper, reload
the stack of copy paper back into the

4

Automatic Paper Feeder with the print side
facing you. Adjust the paper guides to match
the width of the paper.

6.4

User Guide

390ug.bk Page 5 Friday, April 28, 2000 12:13 PM

PAPER JAMS IN THE PRINTER OUTPUT AREA

Paper Jams in the Printer Output Area

If the paper jams as it exits to the printer exit
tray and most of the paper is visible, pull the
paper straight out using both hands.

Caution: If there is resistance when you pull
the paper, and it does not move easily when
you pull, stop pulling. Continue with the
next section, Paper Jams Inside the
Machine.

User Guide

6

6.5

390ug.bk Page 6 Friday, April 28, 2000 12:13 PM

PAPER JAMS INSIDE THE MACHINE

Paper Jams Inside the Machine

Pull the cover release buttons toward you to

1

open the cover.

6.6

User Guide

Remove the Laser Printer Cartridge by lifting

2

it carefully by the handle.

Warning: The Fuser is hot. Use caution
when removing the jammed paper.

390ug.bk Page 7 Friday, April 28, 2000 12:13 PM

PAPER JAMS INSIDE THE MACHINE

Using both hands, gently pull the paper toward
you.

3

Check that there is no other paper jammed
inside the printer.

Reinstall the Laser Printer Cartridge.

Close the front cover.

4

5

6

6

User Guide

6.7

390ug.bk Page 8 Friday, April 28, 2000 12:13 PM

TIPS FOR AVOIDING PAPER JAMS

Tips for Avoiding Paper Jams

• By carefully selecting print materials and
loading them properly, you should be able
to avoid most paper jams. If jams do
occur, follow the steps outlined in
Clearing Jams in the electronic User
Guide. If jams occur frequently, make
sure that you are following these tips to
avoid jams.

• Follow the procedures in Loading Paper
in the electronic User Guide to load
paper properly. Make sure the adjustable
paper guides are positioned correctly.

• Do not overload the paper. Never exceed
the maximum capacity of 150 sheets of
paper in the Automatic Paper Feeder.

• Flex, fan, and straighten paper before
loading it.

• Do not load wrinkled, creased, damp, or
highly curled paper.

• Do not mix paper types.

• Use only recommended print paper.

• Ensure that the recommended print side
is facing up when loading paper into the
feeder.

• Store print materials in an acceptable
environment.

6.8

User Guide

390ug.bk Page 9 Friday, April 28, 2000 12:13 PM

LCD DISPLAY ERROR MESSAGES

LCD Display Error Messages

LCD Display Meaning Solution

RETRY REDIAL? The machine is waiting

for the programmed
interval to
automatically redial a
previously busy station.

COMM. ERROR There is a fax

communications
problem.

INCOMPATIBLE Remote machine did

not have the requested
feature, such as Polling.
The remote machine
has insufficient
memory to complete
the operation you are
attempting.

DOCUMENT JAM The document jammed

in the paper feeder.

You can press Start to
immediately redial, or
Stop to cancel the
redial operation.

Try faxing again.

Confirm the features of
the remote party’s
machine.

Refer to Clearing Jams
in the beginning of this
chapter for instructions
on how to remove any
paper jammed in this
area.

DOOR OPEN OR NO
TONER

The cover is not
securely latched, or the
Laser Printer Cartridge
is not installed.

Press down on the
cover until it clicks in
place, or install the
Laser Printer Cartridge
Refer to page 7.6.

User Guide

6

6.9

390ug.bk Page 10 Friday, April 28, 2000 12:13 PM

LCD DISPLAY ERROR MESSAGES

LCD Display Meaning Solution

GROUP NOT AVAILABLE You have tried to select

a group location where
only a single location
number can be used.

LINE ERROR Your machine cannot

connect with the
remote site, or it has
lost contact because of
a problem on the phone
line.

LOAD DOCUMENT You have attempted to

set up a sending
operation without
loading a document.

MEMORY FULL! The machine’s memory

is full.

Group Location
Feature is not available.

Try again. If the failure
persists, wait an hour
or so for the line to
clear, then try again.
Turn on ECM mode.
See User Options in the
electronic User Guide.

Load a document and
try again.

Delete unnecessary
documents.
Retransmit after more
memory becomes
available.
Split the transmission
into more than one
operation.

NO ANSWER! The remote machine

6.10

User Guide

has not answered and
all redial attempts have
been made.

Try again. Make sure
the remote machine is
operational.

390ug.bk Page 11 Friday, April 28, 2000 12:13 PM

LCD DISPLAY ERROR MESSAGES

LCD Display Meaning Solution

NO. NOT ASSIGNED The Speed Dial location

you tried to use has no
number assigned to it.

NO PAPER The paper feed tray is

empty.

OVERHEAT The machine

overheated.

PAPER JAM 0 Paper jammed in paper

feed area.

Assign the number to a
Speed Dial button and
try again. Refer to the
Install Guide or
electronic User Guide
for more information

Ensure that at least 10
sheets are loaded
unless using the
manual paper feeder.
Reload the paper,
making sure that it is
not damp, and that
paper edges are straight
and undamaged.

Wait until it cools
down. If you cannot
solve the problem,
please call Xerox
Service.

Press the Stop button
and clear the jam.
Refer to Clearing Jams
on page 6.2.

PAPER JAM 1 Paper jammed inside

the unit.

Clear the jam. Refer to
Clearing Jams on page

6.2. Make sure that the
paper edges are not
damaged.

User Guide

6

6.11

390ug.bk Page 12 Friday, April 28, 2000 12:13 PM

LCD DISPLAY ERROR MESSAGES

LCD Display Meaning Solution

PAPER JAM 2 The jammed paper is

still inside the unit.

POLLING ERROR The remote fax

machine you want to
poll is not ready to
respond to your poll.
When setting up to poll
another fax machine,
you have used an
incorrect poll code.

POWER FAILURE A power failure

occurred.

Clear the jam.
Make sure that the
paper edges are not
damaged.
Ensure that the exit
guides are latched on
both sides. Refer to
Clearing Jams on page

6.2.

The remote operator
should know in
advance that you are
polling and have their
fax unit loaded with the
original document.
Enter the correct poll
code.

If there are documents
stored in memory, a
Power Failure Report
will be printed
automatically when the
power is restored.

WARMING UP
PLEASE WAIT

6.12

User Guide

The machine is
warming up and is not
ready.

Wait until the machine
is ready (Standby).

390ug.bk Page 13 Friday, April 28, 2000 12:13 PM

PRINT QUALITY PROBLEMS

Print Quality Problems

Symptom Cause and Solution

The page is white or the
printout is too light to
read.

Irregular faded patches of
print appear.

Black staining on prints. There is a paper quality problem. Use only

Black streaks or ghost
images on printouts.

Toner is low or empty. Refer to Replacing the
Laser Printer Cartridge in the electronic User
Guide.
Ensure that the sealing tape is removed from
the cartridge. Refer to the Install Guide.

There is a paper quality problem. Use only
paper that meets the specifications required by
the printer.
Toner may be unevenly distributed. Remove the
Laser Printer Cartridge and shake it gently to
evenly distribute the toner. Re-install the image
cartridge.
Ensure that the sealing tape is removed from
the cartridge. Refer to the Install Guide.

paper that meets printer specifications.
A Laser Printer Cartridge from another Xerox
printer has been installed. Always use the same
Laser Printer Cartridge with the same printer.
Using a cartridge that has already been used in
another printer may not give satisfactory results.

Clean the drum. Refer to Cleaning the Drum on
page 7.9.

Character voids. The paper may be too dry. Try printing with a

different batch of paper. Always store paper in
its original sealed package.

User Guide

6

6.13

390ug.bk Page 14 Friday, April 28, 2000 12:13 PM

PRINT QUALITY PROBLEMS

Symptom Cause and Solution

Background scatter on
printed pages.

Missing characters. The paper may be too damp. Try printing with a

Back of printout is dirty. The transfer roller may be dirty. Print a few

Faded graphics. Toner may be low. Remove the Laser Printer

The paper may be too damp. Try printing with a
different batch of paper. Always store paper in
its original sealed package. Do not open
packages of paper until necessary so that the
paper does not absorb too much moisture from
the air.
You may be printing on uneven surfaces. If
printing envelopes, change your printing layout
to avoid printing over areas that have
overlapping seams on the reverse side.

different batch of paper. Always store paper in
its original sealed package. Do not open
packages of paper until necessary so that the
paper does not absorb too much moisture from
the air.

blank pages to clean the transfer roller.

Cartridge and shake it gently to evenly distribute
the toner. Reinstall the Laser Printer Cartridge.
Replace the Laser Printer Cartridge. Have a
spare Laser Printer Cartridge ready to replace
the empty one.

Vertical streaks Perform shading adjustment. See Adju st

6.14

User Guide

Shading in the electronic User Guide.

390ug.bk Page 1 Friday, April 28, 2000 12:13 PM

7

Chapter Seven

Clearing Memory

You can selectively clear information stored
in your machine’s memory.

the Menu

Press
and

The MEMORY CLEAR ITEM appears on the
display. Use the
buttons to scroll through the list of options.

.

button. Then press

Up

and

Down

MAINTENANCE

1



7

User Guide

7.1

390ug.bk Page 2 Friday, April 28, 2000 12:13 PM

MEMORY CLEAR ITEMS

Memory Clear Items

SYSTEM ID The System ID number

and name are cleared
from the machine’s
memory.

SYSTEM DATA

PHONEBK/
MEMORY

TX-RX
JOURNAL

Restores user-selectable
options to the default
value.

Cl ears t he Spe ed Di al, or
Group Dial numbers
stored in memory. All
the Scheduled Job
operations you have
reserved are also
canceled.

Clears all records of
transmissions and
receptions.

Select the memory item you want to clear by
pressing the Up or Down button

2

repeatedly until the item to be cleared is
blinking.

Press the Start button.

3

7.2



User Guide



ARE YOU SURE? appears in the LCD display.

Press to confirm, then press the Start

4

button. The selected memory is

cleared.

Press to return the machine to Standby.

390ug.bk Page 3 Friday, April 28, 2000 12:13 PM

CLEANING THE DOCUMENT SCANNER

Cleaning the Document Scanner

To keep your machine working properly,
occasionally clean the white roller, Automatic
Document Feeder (ADF) rubber, and the
scanning glass. If they are dirty, documents
sent to another fax machine may not be clear.

Open the Control Panel by pulling lightly on
the Control Panel Cover assembly.

1

Disassemble the white roller as follows:

• Both ends of the white roller have plastic
bushings that are used to secure the
roller in the machine. Pull the two
bushings slightly inward.

• Rotate the bushings until they reach a
vertical position.

• Pull the roller upward and out of the
machine.

Wipe the roller surface with a soft cloth
dampened with water.

2

3

7

User Guide

7.3

390ug.bk Page 4 Friday, April 28, 2000 12:13 PM

CLEANING THE DOCUMENT SCANNER

Using a cotton swab or a soft dry cloth, clean
the ADF rubber piece.

4

Carefully wipe the scanning glass with a soft,

5

dry cloth. If the glass is very dirty, first wipe it
with a slightly dampened cloth, then with a
dry cloth. Be very careful not to scratch the
glass surface.

Replace the roller by performing steps one and

6

two in reverse order.

7.4

User Guide

390ug.bk Page 5 Friday, April 28, 2000 12:13 PM

CLEANING THE DOCUMENT SCANNER

Close the control panel firmly until it clicks
into place.

7

Perform shading adjustment. See Adjust
Shading in the electronic User Guide.

8

7

User Guide

7.5

390ug.bk Page 6 Friday, April 28, 2000 12:13 PM

REPLACING THE LASER PRINTER CARTRIDGE

Replacing the Laser Printer Cartridge

Pull the cover release buttons toward you to

1

open the cover.

Remove the empty Laser Printer Cartridge by

2

lifting it carefully by the handle. Follow the
instructions printed on the cartridge box to
recycle the used cartridge.

7.6

User Guide

390ug.bk Page 7 Friday, April 28, 2000 12:13 PM

REPLACING THE LASER PRINTER CARTRIDGE

Unwrap a new Laser Printer Cartridge.

3

Carefully remove the sealing tape.

4

Shake the Laser Print Cartridge as shown five
or six times, then from side to side, to
distribute the toner evenly.

5

User Guide

7

7.7

390ug.bk Page 8 Friday, April 28, 2000 12:13 PM

REPLACING THE LASER PRINTER CARTRIDGE

Locate the cartridge slots inside the printer,
one on each side. Grasp the handle; slide the

6

Laser Printer Cartridge down between the
cartridge slots until it drops into place.

Close the cover firmly. Ensure that both side

7

buttons have clicked into place.

7.8

User Guide

390ug.bk Page 9 Friday, April 28, 2000 12:13 PM

CLEANING THE DRUM

Cleaning the Drum

If print output quality decreases due to the
presence of black streaks or ghost images
appearing on printouts, drum cleaning should
be performed as an attempt to rectify the
problem.

Press the Menu button.

1

Enter

CLEAN DRUM ? appears in the LCD display.

Press the START button. The LCD

display shows drum cleaning is underway.

• The WorkCentre 390 outputs a single



sheet of paper containing any excess
toner removed from the drum.

2





3

CLEANING DRUM

PLEASE WAIT

7

User Guide

7.9

390ug.bk Page 10 Friday, April 28, 2000 12:13 PM

7.10

User Guide

Chap8.fm Page 1 Tuesday, May 2, 2000 8:39 AM

INDEX

Index

USER GUIDE

This is a comprehensive index that
incorporates all three manuals -- the UG,
the EUG, and the IG. Each entry lists the
manual in which you will find the required
information.

The EUG was provided to you on your
WorkCentre 390 CD-ROM. To access the
EUG from your computer, begin at the

Start

menu:

Start →→→→Programs →→→→Xerox WorkCentre
390 →→→→ e-UG

For a quick review of where you can locate
information, refer to
the beginning of this manual.

8

Where Do I Find It

in

User Guide

I-1

Chap8.fm Page 2 Tuesday, May 2, 2000 8:39 AM

INDEX

256 Colors, EUG

A

A Standby Operation, EUG
About Tab, EUG
AC Power Cord, IG 1.2, 1.4

How to Connect to Computer,

IG 1.4
AC Power Cord, EUG
Adding Documents to a Standby Operation,

EUG

Adding Documents to the Job to be Polled,

EUG
ADF, EUG
Adjust Shading, EUG
Adjustable Contrast, EUG
Adjusting Paper Guides, UG 1.13
Adjusting Speaker Volume, EUG
Advanced Selection, EUG

Level Adjustment, EUG

Tonal Map, EUG
Always Expand, EUG
ANS/FAX Mode, EUG
Answer on Ring, EUG
Application Features, EUG

Installation, EUG

Phonebook, EUG

Receiving Faxes with, EUG

Troubleshooting, EUG
Attach... Button, EUG
Auto Journal, EUG
Automatic Document Feeder, EUG
Automatic Paper Feeder, EUG
Automatic Redial, EUG
Avoiding Paper Jams, UG 6.8

B

Basic Tab, EUG

256 Colors, EUG
Descreen, EUG
Gray 256 Scales, EUG
Halftone B/W, EUG
Image Type, EUG
Lineart BIW, EUG
Reduce/Enlarge, EUG
Resolution, EUG

True Color RGB, EUG
Being Polled By a Remote Machine, EUG
Blinking Cursor, UG 1.9
Blur, EUG
Blur More, EUG
Buttons, EUG

Attach..., EUG

Collate, EUG

Contrast, EUG

Copy Mode, EUG

Exit, EUG

Fax Resolution, EUG

Go, EUG

Information, EUG

Keep, EUG

Keep..., EUG

Menu, EUG

Navigator, EUG

Number, EUG

On-Hook Dial, EUG

Pause/Redial, EUG

Phonebook, EUG

Prescan, EUG

Print, EUG

QuickFax, EUG

Receive Mode, EUG

Reduce/Enlarge, EUG

IG = Install Guide UG = User Guide EUG = Electronic User Guide

I-2

User Guide

Chap8.fm Page 3 Tuesday, May 2, 2000 8:39 AM

INDEX

Reports, EUG
Route, EUG
Scan, EUG
Search, EUG
Select, EUG
Send Options, EUG
Start, EUG
Stop, EUG
Stop/Hold, EUG
Up, Down, Left, Right, EUG
Viewer, EUG
Waste, EUG

C

Canadian Certification, EUG
Canceling, EUG

A Job Already in Memory Which is

Waiting to be Polled, EUG
A Standby Operation, EUG
Transmission, EUG

Cartridge, IG 1.2, 1.5

How to Install Laser Printer Cartridge,

IG 1.5

CD-ROM (CD), IG iv, 1.1

Contents of, IG 1.11
Software Installation, IG 1.11

Centronics, EUG
Certification to 1999/5/EC Radio

Equipment & Telecommunications
Terminal Equipment Directive, EUG

Changing Printer Settings, EUG

In Windows 2000, EUG
In Windows 95/98, EUG
In Windows NT 4.0, EUG

Cleaning, EUG

The Document Scanner, EUG
The Drum, EUG

Cleaning the Document Scanner, UG 7.3
Clearing Document Jams, UG 6.9
Clearing Jams, UG 6.2, 6.9
Clearing Memory, EUG
Clock Mode, EUG
Collate Button, UG 1.4
Collate Button, EUG
Collation, UG 2.2, 2.5
Collation, EUG
Color Channel, EUG
Confirming Fax Transmission, UG 3.4
Confirming Transmission, EUG
Contrast, EUG
Contrast Button, UG 1.5
Contrast Button, EUG
Contrast, Adjusting the, UG 2.1
Control Locations and Functions, EUG

Front View, EUG
Inside, EUG
Rear View, EUG

Control Locations and Functions, UG 1.1,

1.4
Control Panel, Using, UG 1.4

Control Panel, EUG

Collate Button, EUG
Contrast Copy Mode Button, EUG
Exit Button, EUG
Fax Resolution Button, EUG
LCD Display, EUG
Menu Button, EUG
Navigator Buttons, EUG
Number Keypad, EUG
On-Hook Dial Button, EUG
Pause/Redial Button, EUG
Receive Mode Button, EUG
Reduce/Enlarge Button, EUG
Reports Button, EUG

IG = Install Guide UG = User Guide EUG = Electronic User Guide

User Guide

I-3

Chap8.fm Page 4 Tuesday, May 2, 2000 8:39 AM

INDEX

Search Button, EUG
Select Button, EUG
Speed Dial Button, EUG
Start Button, EUG
Stop Button, EUG

Up, Down, Left, Right Buttons, EUG
Copy Button, UG 1.5
Copy Menu Features, EUG
Copy Mode Button, EUG
Copy Resolution, UG 2.3
Copying, IG 2.2-3

Collating and Sorting Copies, IG 2.3

How to make a copy, IG 2.2-3

Using Contrast, IG 2.3

Using Number Keypad, IG 1.8, 1.10, 2.3

Using the Automatic Feeder, IG 2.2
Copying, EUG
Cover, IG 1.5, 1.6

Cover Release Buttons, IG 1.5
Cover Release Buttons, EUG
Cover Sheet Options, EUG

D

Data Coupler Information, EUG
Delayed Transmission, EUG
Delete Button (see Search Button), UG 1.6
Deleting, EUG
Descreen, EUG
Determining the Reception Mode, EUG
Dial Button, UG 1.6
Dial Mode, EUG
Discard Size, EUG
Display, LCD, UG 1.4
Distinctive Ring Pattern Detection

(DRPD), UG 4.6

Distinctive Ring Pattern Detection

(DRPD), EUG

Document, EUG

Exit Tray, EUG
Guides, EUG
Input Tray, EUG
Resolution, EUG
Scanner, EUG
Tray, EUG

Document Guides (Paper Guides), IG 1.7,

2.2, 2.4
dpi, EUG
Drivers, EUG
DRPD (Distinctive Ring Pattern

Detection), EUG
Drum, EUG
Dual, EUG
Dual Job, EUG

E

ECM Mode, EUG
Econo Mode, EUG
Econo Mode Setting, EUG
Editing Group Numbers, EUG
Editing Numbers or Names, EUG
Electricity at Work Regulation, EUG
EUG (E-UG), IG iv, 1.1

Accessing, IG iv, 1.11
Contents of, IG iv, 1.1
More Information on, IG 2.8
Paper Guidelines, IG 1.7
Print Media Specifications, IG 1.7
Setting the Clock Mode, IG 1.9
System Setup, IG 1.9
Using Copy, Fax, Print and Scan Mode,

IG 2.1, 2.6

IG = Install Guide UG = User Guide EUG = Electronic User Guide

I-4

User Guide

Chap8.fm Page 5 Tuesday, May 2, 2000 8:39 AM

INDEX

Entering Alphanumeric Characters, UG

1.8-9
Entering Alphanumeric Characters, EUG
Entering Numbers, EUG
Erasing Last Fax Data, EUG
Error Messages, UG 6.9-12
Exit, EUG
Exit Button, UG 1.5
Exit Button, EUG
EXT. LINE, EUG
Extension Phone, EUG
Extension Tray, UG 1.10

F

Fax Conversion Dialog Advanced Features,

EUG
Fax Mode, EUG
Fax Resolution, EUG
Fax Resolution Button, EUG
Faxing, IG 2.4-5

Canceling a Fax Transmission, IG 2.5
Changing the Fax Receive Mode, IG 2.6
Entering Fax Number, IG 2.5
EXT. Line Jack, IG 1.4
Fax Receive Modes, IG 2.6

ANS/FAX Mode, IG 2.6
FAX Mode, IG 2.6
TEL Mode, IG 2.6

Printing a Fax Confirmation, IG 2.5

Message Confirm, IG 2.5
Receiving a Fax, IG 2.6
Reception Mode, IG 2.6
Sending a Fax manually, IG 2.4-5
Standby Mode, IG 2.5
Using Contrast and Resolution,

IG 2.5

Faxing, Automatically, UG 4.3

Automatically in ANS/FAX Mode,

UG 4.5
Canceling Transmission, UG 3.4
Confirming Transmission, UG 3.4
Manual Sending , UG 3.2
Manually in TEL mode, UG 4.4
Preparing Documents, UG 3.1
Receiving, UG 3.1

Faxing, EUG
FCC, EUG
FCC Regulations, EUG
Feeding Single Print Media, UG 1.14
File Size Indicator, EUG
Filter, EUG
Filters Tab, EUG

Flip Image, EUG
Invert Image, EUG
Rotate Image, EUG

Flip Image, EUG
Forced Memory, EUG
Frame Tool, EUG

G

Glossary, EUG
Go Button, EUG
Gray 256 Scales, EUG
Group Dialing, EUG
Grouping Copies, UG 2.5

H

H. Reduction (Horizontal), EUG
Halftone B/W, EUG
Handset, IG 1.2, 1.4
Highlight, EUG
Home Contrast, EUG

IG = Install Guide UG = User Guide EUG = Electronic User Guide

User Guide

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Chap8.fm Page 6 Tuesday, May 2, 2000 8:39 AM

INDEX

Home Resolution, EUG
Home Resolution and Home Contrast, EUG

I

IC, EUG
IEEE Standard 1284 Specifications, IG 1.4
Image Control Tools, EUG

File Size Indicator, EUG
Frame Tool, EUG
Prescan Button, EUG
Scan Button, EUG
Width and Height Indicators, EUG

Zoom In and Out Tools, EUG
Image Control Tools, EUG
Image Quality, EUG

Advanced Selection, EUG

Color Channel, EUG

Filter, EUG

Highlight, EUG

Level Adjustment, EUG

Midtone, EUG

Shadow, EUG

Tonal Map, EUG
Image Quality Tab (printing), EUG

Windows 95/98, EUG

Windows NT 4.0, Windows 2000, EUG
Image Quality Tab (scanning), EUG
Image Type, EUG
Index, EUG
Index, UG 8.1
Information, EUG
Information Button, EUG
Install for PC Printing, Scanning and

Faxing, IG 1.11
Installing Software, EUG
Installing the Laser Printer Cartridge, EUG
Introduction, EUG

Invert Image, EUG
ips, EUG

J

Jams, UG 6.2

Avoiding, UG 6.8

K

Keep, EUG
Keep Button, EUG
Keep..., EUG
Keep... Button, EUG
Keypad Character Assignments, EUG

L

Landscape, EUG
Laser Printer Cartridge, EUG
LaserFAX, EUG

Application Features, EUG
Installation, EUG
Phonebook, EUG
Receiving Faxes with, EUG
Troubleshooting, EUG

LaserFAX Application Toolbar Features,

EUG
LaserFAX Lite, EUG
Last Fax Data, EUG

Erasing from Memory, EUG
Printing, EUG

Reprint, EUG
LCD, EUG
LCD Display, IG 1.8-10, 2.2-6
LCD Display, UG 1.4
Display Error Messages, UG 6.9-12
LCD Display, EUG

IG = Install Guide UG = User Guide EUG = Electronic User Guide

I-6

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Chap8.fm Page 7 Tuesday, May 2, 2000 8:39 AM

INDEX

Level Adjustment, EUG
Lineart B/W, EUG
Loading Envelopes, UG 1.11-12
Loading Paper, EUG

Using the Automatic Paper Feeder,

EUG

Using the Manual Paper Feeder, EUG
Loading Transparencies, UG 1.10-12
Local ID, EUG
Location, EUG
LPTl, EUG

M

Maintenance, IG 1.1
Maintenance, EUG
Making a Copy, UG 2.1
Making a Copy, EUG
Making a Quick Copy, EUG
Making Multiple Copies, UG 2.1, 2.5
Manual Faxing, EUG
Manual Paper Feeder, UG 1.14
Manual Paper Feeder, EUG
MB, EUG
Memory, EUG

Clearing, EUG
Memory Clear Items, UG 7.2
Memory Transmission, EUG
Menu Button, UG 1.5
Menu Button, EUG
Message, EUG
Message Conf., EUG
Midtone, EUG
mm, EUG
MMDDYY, EUG
Moving the Cursor, UG 1.9
Multi-Address Transmission, EUG

Multiple Copies, EUG

N

Navigation Controls, IG 1.8
Navigator Buttons, EUG
No Filter, EUG
Number Keypad, IG 1.8-10, 2.3, 2.5
Number Keypad, UG 1.4, 1.7-8
Number Keypad, EUG

O

On/Off Line, EUG
On-Hook Dial, EUG
On-Hook Dial Button, UG 1.6
On-Hook Dial Button, EUG
OS, EUG

P

Pagis Pro, EUG
Paper Guidelines, UG 1.14
Paper Guidelines, EUG
Paper Guides, UG 1.14-15

Adjusting, UG 1.13

Paper/Output Tab, EUG

Windows 95/98, EUG

Windows NT 4.0, Windows 2000, EUG
Paper Size, EUG
Parallel Cable, EUG
Parallel interface port, EUG
Pause, EUG
Pause Button, UG 1.6
Pause/Redial Button, EUG
PC Cable, EUG
PC Fax Reception, EUG
PC Faxing, EUG

IG = Install Guide UG = User Guide EUG = Electronic User Guide

User Guide

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Chap8.fm Page 8 Tuesday, May 2, 2000 8:39 AM

INDEX

PC Parallel Cable (Parallel Cable), IG 1.2,

1.4
How to Connect to Computer, IG 1.4
USB Cable, IG 1.4

Phonebook Button, EUG
Polling, EUG
Polling One or More Remote Machines,

EUG
Portrait, EUG
Power Save, EUG
Power Saving, EUG
Preparing Documents for Faxing, EUG
Prescan Button, EUG
Preview Window, EUG

Image Control Tools, EUG
Print, EUG
Print Button, EUG
Print Density, EUG
Print Media Specifications, EUG
Print Quality Problems, UG 6.13
Printer Driver, EUG
Printer Exit Tray, EUG
Printer Settings, EUG

Accessing and changing in Windows

2000, EUG

Accessing and changing in Windows

95/98, EUG

Accessing and changing in Windows

NT 4.0, EUG

Printing, IG 2.7

Application Software, IG 2.7

How to, IG 2.7

Print Driver, IG 2.7

Print Quality, IG 2.5

Print Quality Functions, IG 1.8

Printer Cartridge, IG 1.2, 1.4-5

Printing a Fax Confirmation, IG 2.5

Printing a System Data List, IG 1.12

Printing a Document, EUG
Printing Documents, UG 5.2-3
Printing Last Fax Data, EUG
Printing Reports, EUG
Priority Transmission, EUG

Q

QuickFax Button, EUG

R

Radio Frequency Emissions, EUG
RAM, EUG
Receive Mode, EUG
Receive Mode Button, UG 1.4, 4.4
Receive Mode Button, EUG
Receiving a Fax, EUG
Receiving a Fax Too Light to Read, EUG
Receiving a Fax When the Machine is Out

of Paper, EUG

Receiving Automatically, EUG

in ANS/FAX Mode, EUG
in FAX Mode, EUG

in TEL/FAX Mode, EUG
Receiving Faxes with LaserFAX, EUG
Receiving Manually in TEL Mode, EUG
Reception Modes, UG 4.1
Reception Modes, EUG
Recipient, EUG
Redial, EUG
Redial Button, UG 1.6
Redial Interval, EUG
Redial Memory, EUG
Redial Term, EUG
Redial Try, EUG
Redials, EUG
Reduce/Enlarge Button, UG 1.4

IG = Install Guide UG = User Guide EUG = Electronic User Guide

I-8

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Chap8.fm Page 9 Tuesday, May 2, 2000 8:39 AM

INDEX

Reduce/Enlarge, EUG

Copying, EUG

Scanning, EUG
Reduce/Enlarge Button, EUG
Remote Code, EUG
REN, EUG
Report, UG 1.6
Reports, EUG

Help List, EUG

Journal, EUG

Multi-Communication, EUG

Phone Book, EUG

Schedule Job, EUG

System List, EUG

TX Confirm, EUG
Reports Button, EUG
Reprint, EUG
Resolution, EUG
Resolution Button, UG 1.4
Restore Last Cover Sheet, EUG
RGB, EUG
Ringer Volume, EUG
Rotate Image, EUG
Route, EUG
Route Button, EUG
RTI, EUG
RX POLL, EUG
RX Reduction, EUG

S

Safety and Legal Requirements for the UK,

EUG
Safety Notes, EUG
Scan Button, EUG
Scan Mode, EUG

256 Colors, EUG
Gray 256 Scales, EUG

Halftone B/W, EUG
Image Type, EUG
Lineart B/W, EUG

True Color, RGB, EUG
Scanner Control Tabs, EUG
Scanning, IG 1.11, 2.7-8

Installation of Software Application,

IG 1.11

ScanSoft Pagis Pro, IG

iv, 1.11, 2.7-8

Scansoft Textbridge Pro, IG

iv, 1.11, 2.7-8

How to Scan, IG 2.7
Scanning, UG 5.4
Scanning, EUG

Advanced Selection, EUG

Color Channel, EUG

Descreen, EUG

Highlight, EUG

Image Quality Tab, EUG

Level Adjustment, EUG

Midtone, EUG

Overview, EUG

Preview Window, EUG

Reduce/Enlarge, EUG

Resolution, EUG

Scanner Control Tabs, EUG

Shadow, EUG

Starting the TWAIN Scanner

Application, EUG

Starting the TWAIN Scanner from

another application, EUG

Starting the TWAIN Scanner from

Pagis Pro, EUG

Starting the TWAIN Scanner from

Textbridge Pro, EUG

Tonal Map, EUG

IG = Install Guide UG = User Guide EUG = Electronic User Guide

User Guide

I-9

Chap8.fm Page 10 Tuesday, May 2, 2000 8:39 AM

INDEX

TWAIN Scanner Help, EUG
TWAIN Scanner Program, EUG
TWAIN Scanner Window, EUG

ScanSoft Pagis Pro, IG iv

Installation of, IG 1.11
Scanning, IG 2.7
Specific Information on, IG 2.8

ScanSoft Textbridge Pro, IG iv

Installation of, IG 1.11
Scanning, IG 2.7

Specific Information on, IG 2.8
Search Button, UG 1.6
Search Button, EUG
Searching for a Number in Memory, EUG

Searching by the First Letter, EUG

Searching Sequentially through

Memory, EUG
Select Button, UG 1.5
Select Button, EUG
Select Language, EUG
Selectable Options, EUG

Answer on Ring, EUG
Auto Journal, EUG
Dial Mode, EUG
Discard Size, EUG
DRPD (Distinctive Ring Pattern

Detection), EUG

ECM Mode, EUG
H. Reduction, EUG
Message Conf., EUG
Paper Size, EUG
Power Save, EUG
Redial Interval, EUG
Redials, EUG
Remote Code, EUG
RX Reduction, EUG

Send from Memory, EUG

Send Header Requirements, EUG
Send Options Button, EUG
Sending a Fax, EUG

After Talking, EUG
Manually, EUG
Using a Speed Dial Number, EUG

With LaserFAX Lite, EUG
Service, EUG
Setting an Option, EUG
Setting Document Resolution and

Contrast, EUG
Setting the Clock Mode, EUG
Setting the Date and Time, EUG
Setting the Number of Copies, UG 2.4
Setting the System ID (Your Number and

Name), EUG
Setting up Your Machine, EUG

Document Exit Tray, EUG
Document Input Tray, EUG

Printer Exit Tray, EUG
Shadow, EUG
Sharpen, EUG
Sharpen More, EUG
Software, EUG
Sorting Copies, UG 2.5
Sound Control, EUG
Special Characters, UG 1.8
Specifications, EUG
Speed Button, UG 1.6
Speed Dial Button, EUG
Speed Dialing, EUG
Stand-Alone Faxing, EUG
Start Button, IG 1.8
Start Button, UG 1.6
Start Button, EUG
Stop Button, IG 1.8
Stop, EUG

IG = Install Guide UG = User Guide EUG = Electronic User Guide

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Chap8.fm Page 11 Tuesday, May 2, 2000 8:39 AM

INDEX

Stop Button, UG 1.6
Stop Button, EUG
Stop/Hold Button, EUG
Storing a Number for Speed Dialing, EUG
Storing Speed Dial Numbers for Group

Dialing, EUG
Subject, EUG
Supplies, EUG
System ID, IG 1.10

System Number, IG 1.10

System Name, IG 1.10
System ID, EUG
System Reports, EUG
System Setup, EUG

T

TEL LINE, EUG
TEL Mode, EUG

Receiving Manually, EUG
TEL/FAX Mode, EUG

Receiving Automatically, EUG
Telephone Line, EUG
Telephone Line Cord, IG 1.2, 1.4

How to Connect to Computer, IG 1.4

TEL Line, IG 1.4

EXT Line, IG 1.4, 2.6
TextBridge, EUG
Tonal Map, EUG
Tones, EUG
Trays, IG 1.2-3, 1.7

Document Exit Tray, IG 1.2-3

Document Input Tray, IG 1.2-3

Extension Tray, IG 1.7

How to Install, IG 1.3

Printer Exit Tray, IG 1.2-3
Troubleshooting, EUG
Troubleshooting, IG 1.1

True Color, EUG
TWAIN-compliant image setting

application, IG 2.7-8

TWAIN Scanner Application, EUG

Starting from another TWAIN-

compliant application, EUG
Starting from Pagis Pro, EUG
Starting from TextBridge Pro, EUG

TX POLL, EUG

U

UK Requirements/Regulations, EUG

Electricity at Work Regulation, EUG
Safety and Legal Requirements, EUG

Uninstalling Software, EUG
Unpacking, EUG
USB Cable, EUG
USB Port, EUG
UG, IG iv, 1.1
User Options (System Data), EUG

Using the Automatic Paper Feeder, UG 1.10
Using the Control Panel, UG 1.4
Using the Number Keypad, UG 1.7-9

V

View, Front, UG 1.2
View, Inside, UG 1.3
View, Rear, UG 1.3
Viewer Button, EUG

W

Warranty Card, IG iv
Waste Button, EUG
When Printing, UG 5.1-3

IG = Install Guide UG = User Guide EUG = Electronic User Guide

User Guide

I-11

Chap8.fm Page 12 Tuesday, May 2, 2000 8:39 AM

Width and Height Indicators, EUG
Windows 2000, IG 1.4, 1.11
Windows 98, IG 1.4, 1.11
WorkCentre 390 TWAIN Scanner Program,

EUG

X

Xerox Label, EUG

Z

Zoom In and Out Tools, EUG

INDEX

IG = Install Guide UG = User Guide EUG = Electronic User Guide

User Guide

I-12