Xerox WorkCentre 3550 User Manual

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Xerox® WorkCentre 3550

April 2010

Xerox WorkCentre 3550 Quick Use Guide

Xerox WorkCentre 3550

Quick Use Guide

English

Xerox WorkCentre 3550 Quick Use Guide

Thank you for choosing the Xerox WorkCentre 3550. If you work through the procedures in this book in the order they are presented, you will successfully:

• Connect the machine

• Setup the machine

• Operate the machine

Contents

Safety and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . 4

Install the WorkCentre 3550 . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Configure the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Your WorkCentre 3550 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Install Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

E-mail Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Sending an E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Using the USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Enhance Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Further Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

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Xerox WorkCentre 3550 Quick Use Guide

Safety and Legal Information

To ensure you operate the equipment safely please carefully read the safety and regulatory notes in the User Guide supplied on the User Documentation CD before using this product.

Your Xerox machine and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

The safety and environment testing and performance of this machine have been verified using Xerox materials only.

Unauthorized alterations, which may include the addition of new functions or connection of external machines, may impact the machine certification. Please contact your Xerox representative for more information.

This machine has been designed to provide operator access to safe areas only. Operator access to hazardous areas is restricted using covers or guards, which require a tool to enable removal. Never remove the covers or guards that protect hazardous areas.

Any operator machine maintenance procedures will be described in the user documentation supplied with the machine. Do not carry out any maintenance on this machine which is not described in the customer documentation.

Follow the electrical safety information as described in the customer documentation supplied with the product. The power cable is the disconnect device for this machine. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the machine, disconnect the power cable from the electrical outlet.

Use of controls, adjustments or performance of procedure other than those specified in the customer documentation supplied with the product may result in hazardous light exposure.

Use supplies and cleaning materials only as directed in the user documentation. Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service.

This machine will produce ozone during normal operation. The ozone produced is heavier than air and is dependent on copy volume. Providing the correct environmental parameters as specified in the Xerox installation procedure will ensure that the concentration levels meet safe limits.

Store all consumables in accordance with the instructions given on the package or container.

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Xerox WorkCentre 3550

Quick Use Guide

This equipment has been tested and found to comply with the limits for a Class A digital machine, pursuant to part 15 of the FCC Rules. Shielded interface cables must be used with this equipment to maintain compliance with FCC regulations in the United States. This machine is certified by the following Agency using the Safety standards listed.

This machine has been manufactured under a registered ISO9001 Quality system.

For more information on Environment, Health, and Safety in relation to this Xerox machine and supplies, please contact the following customer help lines:

• USA: 1-800 828-6571

• Canada: 1-800 828-6571

• Europe: +44 1707 353 434

machine safety information is also available on the Xerox website:

www.xerox.com/about-xerox/environment

©2010 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Xerox

and the sphere of connectivity design are trademarks of Xerox Corporation

in the United States and/or other countries.

Document version 1.0: March 2010

Agency Standard

Underwriters Laboratories Inc. UL60950-1 2nd Edition (USA/Canada)

IEC/EN60950-1 2nd Edition

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Xerox WorkCentre 3550 Quick Use Guide

Install the WorkCentre 3550

1. Unpack the machine and any hardware options and locate the Installation Instructions.

2. Follow the Installation Instructions to assemble the machine and hardware options:

In addition you will have: Power Cord, Software Installation CD (containing the software, printer

drivers and user documentation), Quick Use Guide (this book), Print Cartridge, Control Panel labels, Product Enablement Key and a Telephone Cable.

Configure the Machine

Once the machine has been assembled it must be configured. This is done using the Product Enablement Key when the machine is switched on for the first time.

The Product Enablement Key is delivered in a plastic tube inside the box with the machine. The procedure to configure the machine is as follows:

1. Locate the tube containing the Product Enablement Key. Remove the plastic card and carefully press out the key.

2. Connect the Power Cord to the machine and a suitable power supply outlet.

Standard Features Copy, Fax, Print, Scan, E-mail

Document Feeder Tray 1 Bypass Tray

Hardware Options Tray 2

Stand 256 MB Extended Memory Foreign Device Inter face

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Xerox WorkCentre 3550

Quick Use Guide

3. Connect the telephone line to the LINE Connector at the back of the machine.

If you wish to attach a handset to the machine, connect the handset to the EXT Connector .

4. Switch on the machine .

5. The Installation Wizard screen will be displayed. Follow the Installation Wizard instructions on the display and enter the settings required.

6. When the Product Key is requested, select Key Available and press OK. Install the Product Enablement Key into the Card Reader Slot at the back of the machine. Indicator lights on the Product Enablement Key card reader slot will highlight (first red, blinking green and then solid green). Remove the card when the green indicator light stops blinking and press OK.

7. In some locations a popup screen will appear asking for the Page Pack Passcode. If this occurs, enter the PagePack Code using the keypad. Press OK.

8. Continue to follow the wizard instructions and enter the settings required:

•Date

•Time

•Default Paper Size

•Metric Defaults

• Fax Phone Number

•Fax ID

•Country

9. The Installation Complete screen will be displayed when you have successfully completed the Installation Wizard. Press the Back button to enter any skipped settings or OK to finish.

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Xerox WorkCentre 3550 Quick Use Guide

Your WorkCentre 3550

Inside the Machine

There is one Customer Replaceable Unit in the machine, the Print Cartridge.

The machine will display a message when the Print Cartridge needs to be replaced. Only replace the unit when a message instructs you to do so or when instructed by a Xerox representative. To replace a Customer Replaceable Unit, follow the instructions provided in the User Guide or with the consumable.

The Serial Number is on the inside of the front door.

Control Panel: Display and alphanumeric keypad

Document Feeder: Used for scanning multiple documents. The Document

Glass underneath is used for scanning single documents, bound documents etc.

Output Tray: Collects output

Bypass Tray: Used for non-standard printing media

Paper Trays: Tray 1 is standard and Tray 2 is optional

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Quick Use Guide

Control Panel Overview

Copy: Activates Copy mode.

E-mail: Activates E-mail mode.

Fax: Activates Fax mode.

Scan: Activates Scan mode.

Paper Supply: Use to select a paper tray for the copy job.

2 Sided: Use to select whether your originals are 1 sided or 2 sided, or to

produce 1 or 2 sided output.

Job Status: Displays job progress information.

Machine Status: Use to access machine information, status information,

the machine serial number and to print reports.

Display Screen: Displays and selects all the available programming features, plus general machine information.

Menu: Enters Menu Mode and enables you to access options and settings.

Arrows: Use to scroll through the options available in the selected menu,

and increase or decrease values.

OK: Confirms the selection on the screen.

Back: Sends you back one level in the menu.

Address Book: Allows you to search for stored fax numbers or e-mail

addresses.

Manual Dial and .com: In Fax mode this button opens the fax line. In E-mail mode this button provides access to commonly used e-mail address text, for example .com or .org. The text available can be customized using CentreWare Internet Services.

Pause / Redial: In standby mode it is used to redial the last number. In edit mode it is used to insert a pause into a fax number.

789

131415

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Xerox WorkCentre 3550 Quick Use Guide

Load Paper into the Paper Tray

1. Open the paper tray. The paper level indicator on the front of

tray 1 and the optional tray 2 shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is completely lowered.

Note: Paper trays 1 and 2 can each hold a

maximum of 500 sheets of 20 lb (80 g/m²) bond paper each. The bypass tray can hold 50 sheets of 20 lb (80 g/m²) bond paper.

2. If loading Legal, Oficio and Folio open the back of the paper tray.

‘C’ Cancel Entry: Cancels the previous entry made on the keypad.

Keypad: Use to enter alphanumeric characters.

Interrupt Printing: Use to interrupt the current job to run a more urgent

job.

Clear All: Press to clear the last selections made.

Power Saver: Sends the machine into power saver mode or power down.

Press the button again to restart a powered off machine.

Stop: Pressing the Stop button once displays a confirmation message but does not stop the machine. Press Stop again to stop the job in progress. Pressing Stop also exits the Menu Mode. If you have logged in to use the machine, pressing Stop will bring up the Log Out option.

Start: Use to activate a job.

1819202122

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Xerox WorkCentre 3550

Quick Use Guide

3. Squeeze the rear guide and move from the current position and into the correct position for the paper size. Make sure the guide clicks into place.

4. Load paper into the tray. Do not fill above the 28lb (105g) line at the rear of the tray.

5. Position the side guide by squeezing the lever and sliding it towards the stack of paper, until it gently touches the side of the stack.

6. Insert the paper tray into the machine.

7. After loading paper in the paper tray, set the paper size and type using the control panel. Press OK to confirm the settings or Stop to change the settings. These settings will apply to Copy and Fax modes.

For workstation printing, select the paper size and type in the application program you use on your workstation.

Note: The settings made from the print driver override the settings on the

control panel.

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Xerox WorkCentre 3550 Quick Use Guide

Loading Documents

Documents can be loaded into the Document Feeder or onto the Document Glass.

Document Feeder

1. Load documents to be scanned face up in the input tray of the Document Feeder with the top of the document to the left or rear of the tray.

2. Move the Document Guide to just touch both sides of the document.

Note: Up to 60 sheets of 20 lb (80 g/m²)

bond paper can be loaded. Weight ranges from 12.5 lb to 28 lb (50 - 120 g/m²).

Document Glass

3. Open the Document Feeder and place single documents face down on the Document Glass aligned with the rear left corner.

4. The default document size is 8.5 x 11” or A4. For other sized documents, change the Original Size option. Refer to the User

Guide for further information.

Note: Documents are only scanned once

even when several copies are selected.

+ 28 hidden pages