material and information now allowed by statutory or judicial law or hereinafter
granted, including without limitation, material generated from the software
programs which are displayed on the screen, such as icons, screen displays,
looks, etc.
Printed in the United States of America.
Publication number: 721P90561
Xerox® and all Xerox products mentioned in this publication are trademarks of
Xerox Corporation. Products and trademarks of other companies are also
acknowledged.
Changes are periodically made to this document. Changes, technical
inaccuracies, and typographic errors will be corrected in subsequent editions.
Adjustments, use of controls, or performance of procedures
other than those specified herein may result in hazardous
light exposure.
The Xerox DocuColor printers are certified to comply with the
performance stan dards of the U.S. Department of Health,
Education, and Welfare for Class 1 laser products. Class 1 laser
products do not emit hazardous radiation. The DocuColor
printers do not emit hazardous radiation because the laser beam
is completely enclosed during all modes of customer operation.
The laser danger labels on the system are for Xerox service
representatives and are on or near panels or shields that must
be removed with a tool.
DO NOT REMOVE LABELED PANELS OR PANELS NEAR
LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE
ACCESS TO THESE PANELS.
vii
Safety
Ozone information: U. S. only
This product produces ozone during normal operation. The
amount of ozone produced depends on copy volume. Ozone is
heavier than air. The environmental parameters specified in the
Xerox installation instructions ensure that concentration levels
are within safe limits. If you need additional informat ion
concerning ozone, call 1-800-828-6571 to request the Xerox
publicat ion 600P83222,
Operation safety: U. S.
Your Xerox equipment and supplies have been designed and
tested to meet strict safety requirements. They have been
approved by safety agencies, and they comply with
environmental standards. Please observe the following
precautions to ensure your continued safety.
OZONE
.
WARNING
Improper connection of the equipment grounding conductor
may result in risk of electrical shock.
•Always connect equipment to a properly grounded electrical
outlet. If in doubt, have the outlet checked by a qualified
electrician.
•Never use a g r oun d adapter plug to connect equip m ent to an
electrical outlet that lacks a ground connection terminal.
•Always place equipment on a solid support surface with
adequate strength for its weight.
•Always use materials and supplies specifically designed for
your Xerox equipment. Use of unsuitable materials may result
in poor performance and may create a hazardous situation.
•Never move either the printer or the printer controller without
first contacting Xerox for approval.
•Never attempt any maintenance that is not specifically
described in this documentation.
•Never remove any covers or guards that are fastened with
screws. Th ere are no oper ator-serviceable areas within these
covers.
•Never override electrical or mechanical interlocks.
viii Guide to Performing Routine Maintenance
•Never use supplies or cleaning materials for other than the i r
intended purposes. Keep all materials out of the reach of
children.
•Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the electrical outlet
and call service to correct the problem.
If you need any additional safety information concerning the
equipment or materials Xerox supplies, call Xerox Product Safety
at the following toll-free number in the United States:
1-800-828-6571
For customers outside the United States, contact your loc al
Xerox representative or operating company.
Operation safety: Eur o pe
Safety
This Xerox product and supplies are manufactured, test ed and
certified to strict safety regulations, electromagnetic regulations
and established environmental standards.
Any unauthorised al teration, which may include the addition of
new functions or conn ection of external devices, may impact the
product certification.
Please contact your Xerox representative for more information.
Warning markings
All warning ins tructions ma rked on or supplied with the product
should be followed.
This WARNING alerts users to areas of the product where there
is the possibility of personal damage.
This WARNING alerts users to areas of the product where there
are heated surf ace s, which should not be touched.
Guide to Performing Routine Maintenanceix
Safety
Electrical supply
This product shall be operated from the type of electrical supply
indicated on the product’s data plate label. If you are not sure
that your electrical supply meet s the requirem ents, please
consult your local power co mpany for advice.
WARNING
This product must b e connected t o a protectiv e earth circuit. This
product is supplied with a plug that has a protective earth pin.
This plug will fit only into an earthed electrical outlet. This is a
safety f eature . Always co nnect equipment to a properly gr ounded
electrical outlet. If in doubt, ha ve the ou tlet check ed b y a qualified
electrician.
To disconnect all electrical power to the product, the disconnect
device is the power cord. Remove the plug from the electrical
outlet.
Ventilation
Slots and ope ning in the enclosure of the product are provid ed
for ventilation. Do not block or cover the ventilation vents, as this
could result in the product overheating.
This product should not be placed in a built-in installation unless
proper ventilation is provided, please contact your Xerox
representative for advice.
Never push objects of any kind into the ventilation vents of the
product.
Operator accessible areas
This product has been designed to restrict operator access to
safe areas only. Operator access to hazardous areas is
restricted with covers or guards, which would require a tool to
remove. Never remove these covers or guards.
x Guide to Performing Routine Maintenance
Maintenance
Any operator product maintenance procedures will be described
in the user docume ntation supplied with the product. Do not
carry out any maintenance on the product, which is not
described in the customer documentation.
Before cleaning your product
Before cleaning this product, unplug the product from the
electrical outlet. Always use materials specifically designated for
this product, the use of other materials may result in poor
performance and may create a hazardous situation. Do not use
aerosol cleaners , they may be flammable under certain
circumstances.
Safety
CE mark: Europe only
January 1, 1995: Council Directive 73/23/EEC, amended by
Council Directive 93/68/EEC, approximation of the laws of the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336 /EEC, approximation
of the laws of the member states related to electr omagnetic
compatibility.
March 9, 1999: Council Directive 99/5/EC, on radio equipment
and telecommunications terminal equipment and the mutual
recognition of their conformity.
A full declaration of conformity, defining the relevant directives
and referenced standards, can be obtained from your Xerox
representative.
In order to allow this equipment to operate in proximity to
Industrial, Scientific and Medical (ISM) equipment, the external
radiation for the ISM equipment may have to be limited or special
mitigation measures taken.
This is a Class A product. In a domestic environment this product
may cause radio frequency interference, in which case the user
may be required to take adequate measures.
Shielded interface cables must be used with this pr oduct to
maintain compliance with Council Directive 89/36/EEC.
Guide to Performing Routine Maintenancexi
Safety
Radio and telecommunications equipment directive (Europe only)
Certification to 1999/5/EC Radio Equipment and
Telecommunications Terminal Equipment Directive:
This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analog public
switched telephone network (PSTN) in accordance with Directive
1999/5/EC.
The product has been design ed to w ork with the nation al PSTNs
and compatible PBXs of th e following countries:
In the event of problems, contact y our local Xe ro x r epres entative
in the first instance.
This product has bee n tested to, and is compliant with, TBR2 1, a
specification for terminal equipment for use on analog switched
telephone networks in the European Economic area.
The product may be configured to be compatible with other
country networks. Please contact your Xerox representative if
your product needs to be reconnected to a network in another
country. This product has no us er-adjustable settings.
NOTE: Although this product can use either loop disconnect
(pulse) or DTMF (tone) signaling, it should be set to use DTMF
signaling. DTMF signaling provides reliable and faster call setup.
Modification or connection to external control software, or to
external control apparatus not authorized by Xerox, invalidates
its certification.
xii Guide to Performing Routine Maintenance
For further information
For more information on Enviro nment, Health and Safety in
relation to this Xerox product and supplies, please contact the
following customer help lines:
This guide provides information on how to perform basic
maintenance tasks on the Xerox DocuColor 2060 NPS/IPS.
This guide is designed for Xerox DocuColor 2060 NPS/IPS
operators whose job consists of operating each of the system
components, running print jobs, solving simple system prob lems,
and performing basic maintenance tasks, such as replenishing
printer supplies.
Refer to the entire list of documentation in th e “Related
publications” section for information on other tasks required for
printing with your NPS/IPS printer.
Contents
Users should have an understanding of printer controller
operations.
Before using this guide, become familiar with its contents and
conventions.
This section lists the contents of this guide.
•Chapter 1, “Feeder trays,” explains how to load paper in the
feeder trays and indicate the paper weight.
•Chapter 2, “Stackers” explains how to unload the optional
HCS and HCSS, and how to load staples in the HCSS.
•Chapter 3, “Fuser oil,” explains how to add fuser oil.
•Chapter 4, “Inks,” explains how to replace a dry ink cartridge.
•Chapter 5, “W ast e dry ink,” expl ains ho w to replac e the w aste
dry ink/toner bottle.
•Chapter 6, “Cleaning,” provides instructions on how to clean
the various printing system components.
Guide to Performing Routine Maintenancexv
Introduction
Conventions
•Chapter 7, “Default settings for the printer engine,” explains
how to change the defa ult settings through the Tools mode on
the control panel.
•Chapter 8, “Maintenance and support services,” provides
information on how to call for service, order documentation,
and report meter readings.
An index is provided at the back of the guide.
This guide uses the following conventions:
•All caps and angle brackets: Withi n procedures , the names
of keys are shown in all caps within angle brackets (for
example, press <ENTER>).
•Angle brackets: Variable information, or the positi on of a
specified argument in the command syntax, appears in angle
brackets (for example, List Fonts <Pattern>).
•Bold: Within procedures , te xt and number s that you e nter are
shown in bold (for example, enter privilege operator).
•The word “enter” within pr ocedures: The two-step process
of keying in data and p ressing <ENT ER> (for example,
enter y).
•Italics: Document and library names are shown in italics (for
example, the
Print Jobs
•Quotation marks: Keywords you can enter as arguments
appear in quotes (for example, “USLetter”).
•Vertical bars: Alternatives to specifie d argum e nts ar e
separated by vertical bars (for example, Set Time <Time |
Remote Host Name | IP Address>).
Xerox DocuPrint NPS/IPS Guide to Managing
).
xvi Guide to Performing Routine Maintenance
NOTE: Notes are hints that h elp you perform a task or
understand the text.
Cautions alert you to an a ction that could damage hardware or
software.
Warnings alert you to conditions that may affect the safety
of people.
Related publications
The Xerox DocuColor NPS/IPS documentation set includes the
documents listed below.
Introduction
CAUTION
WARNING
NOTE: For a list of IBM reference manuals for IPDS printi ng,
refer to the Solutions Guide for IPDS Printing.
•
Guide to Configuring and Managing the System
•
Guide to Managing Print Jobs
•
Guide to Performing Routine Maintenance
•
Guide to Submitting Jobs from the Client
•
Guide to Using Page Description Language
•
Installation Planni ng Guid e
•
System Overview Guide
•
Troubleshooting Guide
•
Solutions Guide for IPDS Printing
•
Decomposition Service and Tools Guide
•
Glossary
•
Master Index
•
Customer Information Quick Reference Card
s
•
Printer Contr oller Commands Quic k Reference Card
•
Operator Quick Reference Card
•
Submitting your Jobs from Macintosh Quick Reference Card
•
Submitting your Jobs from UNIX & DOS Quick Reference
Card
Guide to Performing Routine Ma intenancexvii
Introduction
•
Submitting your Jobs from Windows NT 4.0 (QuickPrint)
Quick Reference Card
•
Submitting your Jobs Using Windows NT 4.0 Drivers Quick
Reference Card
The documentation set also includes an electronic version, the
DocuPrint NPS/IPS Interactive Custome r Documenta tion CD.
xviii Guide to Performing Routine Maintenance
Loading paper
1.Feeder trays
This chapter explains how to load paper in the feeder trays and
indicate the paper weight.
It is important to load paper properly in the trays to prevent jams
and loss of production time. The following guidelines will help
ensure maximum efficiency of your printer operation.
NOTE: When loading paper in the printer, you must use the
procedure to set trays at the printer controller:
•If you are using the command line interface (CLI), refer to the
Guide to Configuring and Managing the System.
•If you are using the g raph ical user inter fa ce (GUI), ref er t o the
online help.
Guidelines for loading paper
When you are loading the paper, follow these guidelines to
prevent paper jams:
•Remove damaged sheet s.
•Load the paper with the package wrapper seam side up.
•Make sure that the direction of the curl is consistent.
•Avoid fanning the paper unless the stock is predrilled.
•Do not load the paper above the MAX line on the Edge
Guide.
•Place any paper left in the bottom of the tray on top of the
new paper stack.
•When loading predrilled paper, fan the paper and remove
loose paper plugs.
•Load all media of the same size in the same orientation (SEF
or LEF).
Guide to Performing Routine Maintenance1-1
Feeder trays
Loading paper trays 1, 2, or 3
Be sure to use the tray weight indicator to specify the correct
weight. This is essential for correct paper handling. For tray 3,
you must also set the paper size (Non Standard or Standard),
and the paper type (Coated or Unco ate d) .
NOTE: The paper weight you specify using the tray weight
indicator may be a different number than the one specified using
the procedure to set trays at the printer controller. This is
because you must specify weight in grams per square meter
(gsm, or g/m2) at the printer, but you can specify weight using
any unit of measurement at the printer controller.
To load paper tray 1, 2, or 3:
1. Pull out the tray slowly until it stops.
2. Load the correct siz e paper i nto the tra y in the correct f eeding
orientation. Refer to the orientation labels on each tray. Do
not load materials above the MAX line located on the edge
guide.
NOTE: In all trays that have the same size media, the m edi a
must be loaded in the same orientation (SEF or LEF).
•Load the paper seam side (the side where the ream of
paper is sealed) down in tray 1 and tray 2.
Figure 1-1. Paper orientation for trays 1 and 2
1-2 Guide to Performing Routine Maintenance
Feeder trays
•Load the paper seam side (the side where the ream of
paper is sealed) up in tray 3.
Figure 1-2. Paper orientation for tray 3
NOTE: Many suppliers use arrows on the product labels to
indicate the preferred side to image first. Use this side (as
signaled by the arrow) as equivalent to the seam side whe n
loading the paper.
3. Adjust the paper gu i de s by pressing in the guide release an d
carefully moving the Edge Guide until it lightly touches the
edge of the material in the tray.
4. Select the paper wei ght .
Although the trays have auto size detection capability, the
paper weight (gsm) range must be selected on the Weight
Indicator . Sele cting the correct pape r weig ht range aff ects the
feed performance and image quality. Press the selection
button until the light next to the correct weight is illuminated.
Tray 1 has a chart that converts pounds into g sm for easy
selection, or refer to the conversion tables in the section
“Selecting the paper weight” later in this chapter.
Guide to Performing Routine Maintenance1-3
Feeder trays
NOTE: The Indicator light illuminates for the paper weight
that you select. The Indicator is on the printer frame to the
right of the tray and can be seen on ly when the tray is pulled
out.
Figure 1-3. Paper trays 1 and 2 weight indicator on the
frame
5. For tray 3 only: Select the paper size (Non Standard or
Standard), and the paper type (Coated or Uncoated).
Figure 1-4. Paper tray 3 Indicator
6. Close the tray slowly to avoid shifting the paper stack.
NOTE: If you hear paper being crumpled or torn, stop
closing the tray. Remove all pieces of any damaged paper
and close the tra y slowly.
1-4 Guide to Performing Routine Maintenance
Loading paper tray 4
NOTE: In all trays that have the same size media, the media
must be loaded in the same orientation (SEF or LEF).
Tray 4 , the op ti on al hi gh cap aci ty pa pe r t r ay, is operated through
the control panel.
Feeder trays
Figure 1-5. Tray 4
1. Control panel
2. Left door
3. Right door
To load paper tray 4:
1. Press the Tray Unlock button on the tray 4 control panel.
Figure 1-6. Tray Unlock button on tray 4 control panel
Guide to Performing Routine Maintenance1-5
Feeder trays
2. Wait until the Ready to Open indicator is illuminated.
Figure 1-7. Ready to Open indicator on tray 4 control
panel
3. Open the tray 4 door.
Figure 1-8. Tray 4 door open
4. Remove any remaining sheets from the elevator tray if you
are changing paper stock.
5. Load the paper sea m sid e ( th e side where the ream of paper
is sealed) up in tray 4.
Load the paper onto the elevator tray with the sheets even
against the front an d le ad edg e regi stra tion gu ides. Do not fill
above the MAX line. Ensure that the side edge and end
guides are against the paper. Incorrect loading of paper can
result in excessive sheet skew, misfeeds, or multiple feeds
due to paper guides not being aligned properly.
1-6 Guide to Performing Routine Maintenance
Figure 1-9. Tray 4 paper guides
1. Side guide
2. End guides
Feeder trays
3. Front edge paper stop
NOTE: The Front Edge Paper Stop button has no functional
use on the Xerox DocuColor 2060 NPS/IPS.
6. Select the paper wei ght .
Although the trays have auto size detection capability, the
paper weight (gsm) range must be selected on the weight
indicator. Selecting the correct paper weight range affects the
feed performance and image quality. Press the selection
button until the light next to the correct weight is illuminated.
Refer to the version tables in the section “Selecting the paper
weight” later in this chapter.
NOTE: The Indicator light illuminates for the paper weight
selected. The Indicator light is on the printer fram e to the right
of the tray and can only be seen when the tray is pulled out.
7. Select the paper size (Non Standard or Standard), and the
paper type (Coated or Uncoated).
Guide to Performing Routine Maintenance1-7
Feeder trays
Figure 1-10. Paper tray 4 Indicator
1. Paper guides
2. Orientat ion
3. Paper guides
4. Uncoated
5. Coated
6. Weights
7. Standard size
8. Non-standard size
8. Close the tray 4 door.
The elevator tray automatically rises and stops at the correct
feeding height.
NOTE: If you hear paper being crumpled or torn, stop
closing the tray. Remove all pieces of any damaged paper
and close the tra y slowly.
1-8 Guide to Performing Routine Maintenance
Selecting the paper weight
When loading paper in the trays, you must select the paper
weight. The following tables list the conversion figures from gsm
to pounds for specific weights and for weight ranges.