Xerox DocuCentre SC2020 User Guide

Xerox

DocuCentre

User Guide

SC2020

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Version 1.0 April 2016

1 Before Using the Device

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Types of Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Accompanying Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Organization of This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Safety Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Device Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Location of Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Regulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Radio Frequency Emissions (Class A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

About License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

JPEG Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Libcurl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

FreeBSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

WIDE DHCP Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

MD5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

ICC Profile Header. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

JPEG Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Math Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

2 Environment Settings

Supported Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Print Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Scan Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Fax Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Interface Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Using the USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Using the Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Setting the Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Setting the Device IP Address (IPv4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Setting the Device IP Address (IPv6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

When Using the Printer Setup Utility for Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . .33

Activating the Communication Port To Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Xerox® DocuCentre® SC2020

User Guide

Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Supported Environments and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Starting CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Installing the Print Driver/Scan Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Installing the Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Installing the Scan Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Uninstalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Uninstalling the Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Uninstalling Other Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

3 Product Overview

Device Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Front, Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Right Side, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Inside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Duplex Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Turning the Power On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Turning the Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Power Saver Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Entering Power Saver Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Exiting Power Saver Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Touch Screen - Services Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Auditron . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Entering Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Using the Keyboard Displayed on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Using the Number Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Setting the Options Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

When using the Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

If [Printer Searching Method] is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Cooling Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Contents

4Loading Paper

Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Supported Paper Weights and Sheet Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Supported Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Usable Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Unusable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Storing and Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Loading Paper in Trays 1 and 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Loading Paper in Tray 5 (bypass) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Xerox

DocuCentre® SC2020

User Guide

Changing Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Changing the Paper Size for Trays 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Changing the Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

5Copy

Overview of Copy Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Placing Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Making Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Entering the Number of Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Starting the Copy Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

About Auto Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Operations Performed While Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Canceling the Current Copy Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

ID Card Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Advanced Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Output Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Select Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Reduce/Enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

2-Sided Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Lighten/Darken. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Original Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Sharpness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Auto Background Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Original Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Pages Per Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Edge Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Contents

6Fax

Overview of Fax Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Placing Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Specifying the Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Making Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Starting the Fax Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Operations during Faxing (Sending) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Canceling the Fax Being Sent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Operations during Faxing (Receiving). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Canceling the Fax Being Received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Xerox

DocuCentre® SC2020

User Guide

Contents

Advanced Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Lighten/Darken. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

OnHook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

2-Sided Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Original Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Delayed Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Polling Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Cover Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Sending a Fax Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Sending a Delayed Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Sending a Fax from the Driver (Direct Fax). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Receiving a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

About Receiving Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Loading Paper for Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Receiving a Fax Automatically in the FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Receiving a Fax Manually in the TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Receiving a Fax Automatically in the TEL/FAX Mode or Ans/FAX Mode. . . . . . . . . . . . . . . . . 115

Receiving a Fax Manually Using an External Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Receiving Faxes Using the DRPD Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Receiving Faxes in the Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using the Secure Receiving Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Fax Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

7Scan

Scanning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Placing the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Using the Scan Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Scanning to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Scanning From the Control Panel - WSD Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Scanning Using the TWAIN Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Scanning Using the WIA Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Using a Scanner on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Setting a Login Name and a Password (SMB Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Creating a Shared Folder (SMB Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Setting a Destination Using an Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Sending an Email With the Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

EMail Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Registering a New Email Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Sending an Email With the Scanned File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Operations during Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Advanced Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

8Print

Major Print Driver Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Xerox

DocuCentre® SC2020

User Guide

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Operations during Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Stopping the Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

9Tools

Understanding the Device Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Report/List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Billing Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Admin Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Tray Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Executing Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Panel Lock Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Enabling the Panel Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Disabling the Panel Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

9 Limiting Access to Copy, Fax, and Scan

Contents

9 Setting the Power Saver Option

About the Concurrent Jobs Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

10 Machine Status

Checking Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Selecting Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Checking the Device IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Checking the Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Printing Reports/Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

11 Job Status

Checking Current/Pending Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Checking Reserved Fax Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Canceling the Current Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Canceling a Pending Fax Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

12 Maintenance

Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Handling consumables/periodic replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Replacing the Waste Toner Container [R5] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Xerox

DocuCentre® SC2020

User Guide

Cleaning the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Cleaning the Interior (LED Print Heads) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Cleaning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Cleaning the Document Glass Cover and the Document Glass . . . . . . . . . . . . . . . . . . . . . . . . . 248

Cleaning the Document Presser and the Narrow Glass Strip . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Cleaning Document Feeder Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Managing the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Checking or Managing the Device with CentreWare Internet Services. . . . . . . . . . . . . . . . . . 252

Starting CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Status Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

13 Problem Solving

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Image Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Unable to Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Copy Output Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Print Output Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Scan Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Scan Driver/Printer Utility Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Error Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Paper Jam in Left Side Cover [A]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Paper Jam in Left Side Cover [B] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Paper Jams in Trays 1 and 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Paper Jams in Tray 5 (bypass) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Obtaining the Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Non-Genuine Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Contents

AAppendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Printable Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Optional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Xerox

DocuCentre® SC2020

User Guide

Contents

Notes and Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Notes and Restrictions on the Use of the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Notes and Restrictions on the Use of the Copy Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Notes and Restrictions on the Use of the Scan Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Notes and Restrictions on the Use of the Print Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Xerox

DocuCentre® SC2020

User Guide

Before Using the Device

This chapter describes how to use this guide, as well as safety notes and legal notice you should read before using the Device.

Preface

Thank you for selecting the DocuCentre SC2020, referred to as the Device.

This guide describes how to operate the device and the precautions you should follow during operation. To get the most out of the device and to use it effectively, be sure to read this guide before use.

This guide assumes that you have a basic knowledge of the operating environment of the personal computer in use and networking environments. For information on the environment of the personal computer in use and the basic knowledge and operations of networking environments, refer to the manuals provided with the personal computer, operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the device.

Notes:

When you use this device, we recommend that you change the system administrator's

•

passcode immediately after installing the device.

• For more information on changing the passcode, refer to Executing Calibration on page 214.

Types of Manuals

The following guides are provided with the device.

Xerox® DocuCentre® SC2020

User Guide

Before Using the Device

Accompanying Manuals

User Guide (Driver CD Kit)

The guide describes how to use the copy, print, fax and scan features as well as how to set the paper, perform everyday maintenance, make device status settings, perform troubleshooting, and set up a network. You can access this guide on the Driver CD Kit.

Basic Operation Guide

The guide describes a quick reference for the basic operations, daily maintenance, and problem solving for this device. You can access this guide on the Drive CD Kit.

•Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Driver CD Kit.

•Print Driver Help

The help describes print features and operations.

• Guides for Optional Components

Optional components are available for this device. Optional components come with an installation procedure guide that provides information on how to set up the product and other details.

Using This Guide

This guide is intended for first-time users of the device. It describes the basic operations for the copy, fax, scan, and print features.

Organization of This Guide

This guide consists of the following chapters:

• Before Using the Device: Describes how to use this guide and provides license information.

• Environment Settings: Describes the environment required to operate the device.

• Product Overview: Describes the names of the device parts as well as basic operations, such as how to turn the device on and off and how to use the Power Saver feature.

• Loading Paper: Describes the types of paper and other media that you can use on the device and how to load paper in a tray.

• Copy: Describes the basic operation and features of the copy feature.

• Fax: Describes the basic operations and features of the fax feature.

• Scan: Describes the basic operations and features of the scan feature.

• Print: Describes the basic printing operations.

• Tools: Describes how to change the default settings.

Xerox User Guide

DocuCentre® SC2020

Before Using the Device

• Machine Status: Describes how to check the faults that occurred in the device and to print various reports.

• Job Status: Describes how to check job status and how to delete jobs.

• Maintenance: Describes how to replace consumables and to clean the device.

• Problem Solving: Describes troubleshooting procedures to solve the problems with the device.

• Appendix: Describes the specifications of the device, optional accessories, and cautions/restrictions.

Conventions

• The screen shots and illustrations used in this guide vary depending on the device configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your device configuration.

• The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.

• In this guide, the term Computer refers to a personal computer or workstation.

• The following terms are used in this guide:

Important : Important information that you should read.

Note : Additional information on operations or features.

• The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

• Names of CD-ROM, features, and screen messages and input text.

[ ] : • Folders, files, applications, button or menu names displayed on the screen.

• Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

< > button : • Hardware buttons on the control panel.

< > key : • Keys on the keyboard of the computer.

> : • Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] > [Default Settings] > [Copy]", this means that you need to select [Tools], select [Default Settings], and then select [Copy].

• Path to a certain item within a procedure on a computer.

For example: When you see the procedure "to search for files and folders, click [Start] > [Search] > [For Files or Folders]", this means that you need to click [Start], click [Search], and then click [For Files or Folders] to search for files and folders.

• Orientation of documents or paper is described in this guide as follows:

,Portrait (P)

• Loading the document or paper in portrait orientation when viewed from

the front of the device.

,Landscape (L) • Loading the document or paper in landscape orientation when viewed from

the front of the device.

Xerox

DocuCentre® SC2020

User Guide

Before Using the Device

Portrait Orientation

feed direction

Landscape Orientation

feed direction

Caution

Flammable

Explosive

Electric

shock

Heated surface

Moving

object

Pinched

fingers

Prohibited

Do not expose

to fire

Do not

touch

Do not use

in bathroom

Do not tear

down

Keep away from liquid

Never touch

with wet hand

Safety Notes

Before using this product, read the Safety Notes carefully for safety use.

This product and recommended supplies have been tested and found to comply with strict safety requirements including safety agency approvals and compliance with environmental standards. Follow the following instructions for safety use.

CAUTION: Any unauthorized alteration including an addition of new functions or connection to external

devices may not be covered by the product warranty. Contact your local Xerox representative for more information.

Follow all warning instructions marked on this product. The warning marks stand for the followings:

Used for item that if not followed strictly, can lead death or severe or fatal injuries and the possibility to do it is comparatively high.

Used for items that if not followed strictly, can lead to severe or fatal injuries.

Used for items that if not followed strictly, can cause injuries to user or damages to device.

: A symbol for items to pay attention to when handling device. Follow

instructions carefully to use device safely.

: A symbol for prohibited items. Follow instructions carefully to avoid any

dangerous acts.

Xerox User Guide

DocuCentre® SC2020

Before Using the Device

Instructions

Unplug

Ground to

Earth

: A symbol for items that must be performed. Follow instructions carefully to

carry out these essential tasks.

Electrical Safety

WARNINGS:

This product shall be operated by the power source as indicated on the product's data plate. Consult your local power company to check if your power source meets the requirements.

WARNING: Connect this product to a protective earth circuit only.

This product is supplied with a plug that has a protective earth pin. The plug fits only into an earthed electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an electrician to replace the outlet to avoid risk of electric shock. Never use an earthed adapter plug to connect the product to the electrical outlet that has no earth connection terminal.

Improper connection of a grounding conductor may cause electric shock.

Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult your local Xerox representative to check if an outlet is grounded.

Connect this product to a branch circuit or an outlet that has larger capacity than the rated ampere and voltage of this product. See the data plate on the rear panel of this product for its rated ampere and voltage.

Never touch the power cord with wet hands. It may cause electric shock.

Do not put an object on the power cord.

Always keep the plug connection free of dust. The dusty and damp environment may bring about minute electric current in a connector. It may generate heat and eventually cause a fire accident.

To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this product or the ones designated by Xerox.

The power cord is exclusive use for this product. Do not use it for any other product. Do not damage or alter the power cord. Damage and alteration may generate heat and

eventually cause electric shock or a fire accident. If the power cord is damaged or insulated wires are exposed, contact your local Xerox

representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident.

Xerox

DocuCentre® SC2020

User Guide

Before Using the Device

CAUTIONS:

When cleaning this product, always switch off and unplug it. Access to a live device interior may cause electric shock.

Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live connector may deform the plug and generate heat, and eventually cause a fire accident.

Hold the plug not the cord when unplugging this product, or it may damage the cord and cause electric shock or a fire accident.

Switch off and unplug the product when it (i.e., fax function) is not used over weekends or long holidays.2/22/16Please note that it cannot receive fax message during switch-off.

Once a month, switch off this product and check if

• the power cord is plugged firmly into an electrical outlet;

• the plug is not excessively heated, rusted or bent;

• the plug and electrical outlet are free of dust; and

• the power cord is not cracked or worn down. Once you notice any unusual condition, switch off and unplug this product first and contact

your local Xerox representative.

Device Installation

WARNING:

Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident.

CAUTIONS:

Never locate this product in the following places:

• Near radiators or any other heat sources

• Near volatile flammable materials such as curtains

• In the hot, humid, dusty or poorly ventilated environment

• In the place receiving direct sunlight

• Near cookers or humidifiers

Locate this product on a level and sturdy surface that can withstand a weight of 85 kg. Otherwise, if tilted, the product may fall over and cause injuries.

Xerox User Guide

DocuCentre® SC2020

Before Using the Device

1101

10059532680

100

586412

1498

400

With Duplex Automatic Document Feeder With Duplex Automatic Document Feeder and One Tray Module

Unit; mm

front

back

front

back

right

left

Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product.

Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal condition is noted.

110 1

10059532680

100

586417

1503

Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause injuries.

To bundle wires and cables, always use the cable ties and spiral tubes that Xerox supplies. Otherwise, it may cause some defects.

400

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DocuCentre® SC2020

User Guide

Before Using the Device

Others

To keep this product in a good performance and condition, always use it in the following environment:

Temperature: 10–32°C Humidity: 15–85% When the product is left in a chilly room and the room is rapidly warmed up by heater, dew

condensation may form inside the product and cause a partial deletion on printing.

Xerox User Guide

DocuCentre® SC2020

Operational Safety

WARNINGS:

The operator's product maintenance procedures are described in the customer documentation supplied with this product. Do not carry out any other maintenance procedures not described in the documentation.

This product features safety design not to allow operators access to hazard areas. The hazard areas are isolated from operators by covers or protectors which require a tool to remove. To prevent electric shock and injuries, never remove those covers and protectors.

To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Xerox representative.

• The product emits smoke or its surface is unusually hot.

• The product emits unusual noise or odor.

• The power cord is cracked or worn down.

• A circuit breaker, fuse or any other safety device becomes activated.

• Any liquid is spilled into the product.

• The product is soaked in water.

• Any part of the product is damaged.

Before Using the Device

Do not insert any object into slots or openings of this product.

Do not put any of the followings on the product:

• Liquid container such as flower vases or coffee cups

• Metal parts such as staples or clips

•Heavy objects

If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or a fire accident.

Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.

When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion.

If an optional Stand (Cabinet) is fitted, do not pull out two or more paper trays at a time. If somebody accidentally pushes the product with multiple trays open, it may incline and fall over. This may cause injuries. 2/22/16When you need to open paper trays, do it one after the other.

If you need to pull out a tray to remove paper jam, contact your local Xerox representative. Do not pull out a tray, otherwise it may cause injuries.

When you play the CD-ROM or DVD that is supplied with the product, always use said mediaenabled device. Otherwise, large sound may damage its speakers or your ears.

Xerox

DocuCentre® SC2020

User Guide

Before Using the Device

CAUTIONS:

Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the areas marked with High Temperature or High Voltage.

Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from magnetic materials. Magnetic materials may accidentally activate the product and cause injuries or electric shock.

Do not attempt to remove any paper deeply jammed inside the product, particularly paper wrapped around the fuser or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Xerox representative.

Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries.

To move this product to another location, contact your local Xerox representative.

Ventilate well during extended operation or mass copying. It may affect the office air environment due to odor such as ozone in a poorly ventilated room.

Provide proper ventilation to ensure the comfortable and safe environment.

Xerox User Guide

DocuCentre® SC2020

Consumables

WARNINGS:

Store all consumables in accordance with the instructions given on its package or container.

Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge or toner bottle.

It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off spill. If you spill a large volume of toner, contact your

local Xerox representative.

Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion.

If you have a used toner cartridge no longer needed, contact your local Xerox representative for its disposal.

Never throw a waste toner bottle into an open flame. Toner may catch fire and cause burn injuries or explosion.

If you have a used waste toner bottle no longer needed, contact your local Xerox representative for its disposal.

Before Using the Device

CAUTIONS:

Keep drum cartridges (or drum if not a cartridge type) and toner cartridges out of the reach of children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately.

When replacing drum cartridges (or drum if not a cartridge type) and toner cartridges, be careful not to spill the toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as inhalation.

If toner spills onto your skin or clothing, wash it off with soap and water. If you get toner particles in the eyes, wash it out with plenty of water for at least 15 minutes

until irritation is gone. Consult a physician if necessary. If you inhale toner particles, move to a fresh air location and rinse your mouth with water. If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a

physician immediately.

Location of Warning and Caution Labels

Xerox

DocuCentre® SC2020

User Guide

Before Using the Device

Regulation

Radio Frequency Emissions (Class A)

This product has been tested and found to comply with the limits for a class A digital device, pursuant to International Standard for Electromagnetic Interference (CISPR Publ. 22) and Radio communication Act 1992 in Australia/New Zealand. These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the customer documentation, may cause harmful interference to radio communications. Operation of this product in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at their own expense.

Changes and modifications to this product not specifically approved by Xerox may void the user's authority to operate this equipment.

Xerox User Guide

DocuCentre® SC2020

Before Using the Device

Environment

• For environmental protection and efficient use of resources, Xerox reuses returned toner cartridges, waste toner bottles and drum cartridges to make recycle parts, recycle materials or energy recovery.

• Proper disposal is required for toner cartridges, waste toner bottles and drum cartridges no longer needed. Do not open toner cartridges, waste toner bottles and drum cartridges. Return them to your local Xerox representative.

About License

This section describes information about licenses. Be sure to read through it.

JPEG Code

Our printer software uses some of the codes defined by the Independent JPEG Group.

Libcurl

Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder.

1996–2006, Daniel Stenberg, <daniel@haxx.se>.

FreeBSD

This product contains the part of FreeBSD codes.

The FreeBSD Copyright

Xerox

DocuCentre® SC2020

User Guide

Before Using the Device

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FREEBSD PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, either expressed or implied, of the FreeBSD Project.

WIDE DHCP Client

Permission to use, copy, modify and distribute this software and its documentation is hereby granted, provided only with the following conditions are satisfied:

1. Both the copyright notice and this permission notice appear in all copies of the software, derivative works or modified versions, and any portions thereof, and that both notices appear in supporting documentation.

2. All advertising materials mentioning features or use of this software must display the following acknowledgment:

This product includes software developed by WIDE Project and its contributors.

3. Neither the name of WIDE Project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE DEVELOPER ''AS IS'' AND WIDE PROJECT DISCLAIMS ANY LIABILITY OF ANY KIND FOR ANY DAMAGES WHATSOEVER RESULTING FROM THE USE OF THIS SOFTWARE. ALSO, THERE IS NO WARRANTY IMPLIED OR OTHERWISE, NOR IS SUPPORT PROVIDED.

Feedback of the results generated from any improvements or extensions made to this software would be much appreciated.

Any such feedback should be sent to:

Akihiro Tominaga

Xerox User Guide

DocuCentre® SC2020

Before Using the Device

WIDE Project

Keio University, Endo 5322, Kanagawa, Japan

(Email: dhcp-dist@wide.ad.jp)

WIDE project has the rights to redistribute these changes.

MD5

License to copy and use this software is granted provided that it is identified as the RSA Data Security, Inc. MD5 Message-Digest Algorithm in all material mentioning or referencing this software or this function.

License is also granted to make and use derivative works provided that such works are identified as derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm in all material mentioning or referencing the derived work.

RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose.

It is provided as is without express or implied warranty of any kind.

These notices must be retained in any copies of any part of this documentation and/or software.

ICC Profile Header

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish distribute, sub-license, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT SHALL SUNSOFT, INC. OR ITS PARENT COMPANY BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Except as contained in this notice, the name of SunSoft, Inc. shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without written authorization from SunSoft Inc.

Xerox

DocuCentre® SC2020

User Guide

Before Using the Device

JPEG Library

Independent JPEG Group's free JPEG software

This package contains C software to implement JPEG image encoding, decoding, and trans-coding. JPEG is a standardized compression method for full-color and gray-scale images.

The distributed programs provide conversion between JPEG "JFIF" format and image files in PBMPLUS PPM/PGM, GIF, BMP, and Targa file formats. The core compression and decompression library can easily be reused in other programs, such as image viewers. The package is highly portable C code; we have tested it on many devices ranging from PCs to Crays.

We are releasing this software for both noncommercial and commercial use. Companies are welcome to use it as the basis for JPEG-related products. We do not ask a royalty, although we do ask for an acknowledgement in product literature (see the README file in the distribution for details). We hope to make this software industrial-quality --- although, as with anything that's free, we offer no warranty and accept no liability. For more information, contact jpeg-info@jpegclub.org.

Contents of this directory

jpegsrc.vN.tar.gz contains source code, documentation, and test files for release N in Unix format. jpegsrN.zip contains source code, documentation, and test files for release N in Windows format. jpegaltui.vN.tar.gz contains source code for an alternate user interface for cjpeg/djpeg in Unix format. jpegaltuiN.zip contains source code for an alternate user interface for cjpeg/djpeg in Windows format. wallace.ps.gz is a PostScript file of Greg Wallace's introductory article about JPEG. This is an update of the article that appeared in the April 1991 Communications of the ACM. jpeg.documents.gz tells where to obtain the JPEG standard and documents about JPEG-related file formats. jfif.ps.gz is a PostScript file of the JFIF (JPEG File Interchange Format) format specification. jfif.txt.gz is a plain text transcription of the JFIF specification; it's missing a figure, so use the PostScript version if you can. TIFFTechNote2.txt.gz is a draft of the proposed revisions to TIFF 6.0's JPEG support. pm.errata.gz is the errata list for the first printing of the textbook "JPEG Still Image Data Compression Standard" by Pennebaker and Mitchell.

jdosaobj.zip contains pre-assembled object files for JMEMDOSA.ASM. If you want to compile the IJG code for MS-DOS, but don't have an assembler, these files may be helpful.

Math Library

Copyright© 1993 by Sun Microsystems, Inc. All rights reserved Developed at SunPro, a Sun Microsystems, Inc. business. Permission to use, copy, modify, and distribute this software is freely granted, provided that this notice is preserved.

• copysignf.c: * Copyright

• math_private.h: * Copyright

• powf.c: * Copyright

• scalbnf.c: * Copyright

Xerox User Guide

DocuCentre® SC2020

Before Using the Device

Legal Notice

Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.

•Currency

• Banknotes and checks

• Bank and government bonds and securities

• Passports and identification cards

• Copyright material or trademarks without the consent of the owner

• Postage stamps and other negotiable instruments

This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel.

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DocuCentre® SC2020

User Guide

Before Using the Device

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DocuCentre® SC2020

User Guide

Network Connection LPD/Port9100

Local Connection USB

Environment Settings

This chapter describes the device operating environment.

Note: For information on optional components required to make some settings in this chapter, contact

our Customer Support Center.

Supported Environment

This section describes the environment settings needed to use the device print, scan, and fax features.

Print Feature

The device can be connected directly to a computer for use as a local printer, or can be connected to a network for use as a network printer.

• Use as a Local Printer

Connect the device to a computer with a USB cable.

• Use as a Network Printer

Print from network-connected computers using the TCP/IP protocol.

To use the device as a network printer, you need to activate the port to use for printing.

– LPD: Activate this setting when using the LPD port.

– Port9100: Activate this setting when using the Port9100 port.

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User Guide

Environment Settings

For information on how to set TCP/IP, refer to Setting the Network Environment on page 30.

For information on how to activate a communication port, refer to

on page 36.

Use

Activating the Communication Port To

Scan Feature

The device supports the following Scan functions:

Using the USB connection

Scan with PC application

Uses the USB connection to import scan data in a computer. To use this function, install the scan driver from the Driver CD Kit CD-ROM.

Note: To install the scan driver, follow the instructions provided in the manual (HTML file) included on

the CD-ROM. For details, refer to

Using the Network connection

Scan to Email

Uses the SMTP protocol to send the document scanned by the device as an Email attachment. For information on how to use this feature, refer to

Scanning to a Computer on page 128.

Sending an Email With the Scanned File on page 143.

Scan to PC (Network)

Uses the FTP or SMB protocol to save the document scanned by the device in a common folder created on a network PC. For information on how to use this feature, refer to page 131.

Using a Scanner on the Network on

Fax Feature

The device supports the following communication networks for fax transmissions:

• Public switched telephone network (PSTN)

• Private branch exchanges (PBX)

You must also make settings in [Region] and [Date & Time] to use the Fax functions on this device.

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Environment Settings

Additionally, in most regions, you are required by law to indicate your fax number on any fax you send.

Notes:

This option is available when the Fax Kit (optional) is installed.

•

• For information on how to make the region setting, refer to Region on page 165.

• For information on how to make the date and time settings, refer to Date & Time on

page 175.

• For information on how to make the fax number settings, refer to Fax Number on page 165.

Interface Cables

When connecting the device directly to a computer, use a USB interface. When connecting the device to a network, use an Ethernet interface.

Using the USB Interface

The device supports the USB 2.0 interface.

To connect the USB interface:

1. Press the power switch to the [ ] position to turn the power OFF.

Note: Ensure that the display is turned off.

2. Connect a USB cable to the USB port.

3. Connect the other end of the USB cable to the computer.

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Environment Settings

4. Press the power switch to the [ | ] position to turn the power ON.

Using the Ethernet Interface

The device supports 100BASE-TX and 10BASE-T Ethernet interfaces.

To connect the Ethernet interface:

1. Press the power switch to the [ ] position to turn the power OFF.

Note: Ensure that the display is turned off.

2. Connect a network cable to the Ethernet port.

Note: Prepare a network cable suitable for your network connection. When you replace the network

cable, contact our Customer Support Center.

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DocuCentre® SC2020

Environment Settings

3. Press the power switch to the [ | ] position to turn the power ON.

Setting the Network Environment

This section describes how to make the settings needed to use the TCP/IP protocol.

Note: The device supports IPv6 addresses in an IPv6 network environment. For more information, refer

Setting the Device IP Address (IPv6) on page 32.

Configuration on the Device

• IP addresses are managed for the entire system. Configure the settings only after consulting your network administrator.

• The setting of subnet mask and gateway addresses may be required depending on the network environment. Consult your network administrator and configure the required settings.

Configuration on the Computer

• IP addresses are managed for the entire system. Configure the settings only after consulting your network administrator.

• When setting the network such as IP addresses with a host used under the Network Information Service (NIS), consult your NIS administrator.

Setting the Device IP Address (IPv4)

To use the TCP/IP protocol, you must set the device's IP address. By default, the device is set to obtain its IP address automatically.

This setting automatically sets the device IP address when the device is connected to a network containing a DHCP server.

Print the System Settings Report to check whether the device IP address has already been set.

You can also check the IP address in the following methods:

• On the message field of the touch screen

• On the [About This MFP] screen

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Environment Settings

• Using CentreWare Internet Services

Notes:

For information on how to print the System Settings Report, refer to Printing Reports/Lists on

•

page 232.

• For information on the message field of the touch screen, refer to Touch Screen - Services Home Screen

on page 50.

• For information on how to check on the [About This MFP] screen, refer to Checking the Device IP Address

on page 230.

• For information on how to check using CentreWare Internet Services, refer to the online Help

of CentreWare Internet Services.

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Environment Settings

Printer Setup Utility for Setting IP Address

Control Panel

CentreWare Internet Services

If the device IP address has not been set, set the IP address by using the Printer Setup Utility for Setting IP Address included in the Driver CD Kit, using the control panel to change the [Get IP Address] setting to [Panel], or using CentreWare Internet Services.

Notes:

•

If the network has a DHCP server, the device's IP address may be changed, so check the address periodically.

• The device can acquire address information automatically by using a BOOTP or RARP server.

To use a BOOTP or RARP server to acquire the device's IP address, use the control panel to change the [Get IP Address] setting to [BOOTP] or [RARP].

• For information on how to use the Printer Setup Utility for Setting IP Address, refer to When Using the Printer Setup Utility for Setting the IP Address

• For information on how to set the IP address from the control panel, refer to TCP /IP on

page 161.

• For information on how to set the IP address using CentreWare Internet Services, refer to the

online Help of CentreWare Internet Services.

Setting the Device IP Address (IPv6)

The device supports IPv6 addresses in an IPv6 network environment.

on page 33.

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Environment Settings

The device IP address type is set to IPv4 by factory default. To use the device in an IPv6 network environment, set the IP address type to IPv6 or both types. The IPv6 address is set automatically when the device is restarted.

Print the System Settings Report to check the IPv6 address.

You can also check the IP address in the following methods:

• On the [About This MFP] screen

• Using CentreWare Internet Services

Notes:

•

For information on how to print the System Settings Report, refer to Printing Reports/Lists on page 232.

• For information on how to check on the [About This MFP] screen, refer to Checking the Device IP Address

on page 230.

• For information on how to check using CentreWare Internet Services, refer to the online Help

of CentreWare Internet Services.

You can set a fixed IPv6 address for the device using either of the following methods:

• Use the Printer Setup Utility for Setting IP Address.

• Use the control panel to make the setting manually. Press the <Machine Status> button. From the [Tools] tab, select [Admin Settings] > [Network] > [Ethernet] > [IP Mode]. Set the [IP Mode] to [IPv6 Mode] or [Dual Stack].

• Use CentreWare Internet Services to make the setting manually. Print the System Settings Report to check the address set automatically, and then use the address to access CentreWare Internet Services.2/22/16From the [Properties] tab, select [Protocol Settings] > [TCP/IP] > [IP Mode]. Set the [IP Mode] to [IPv6] or [Dual Stack]. The IPv6 address can be entered manually if the [Get IP Address] is set to [Manual].

Notes:

•

For information on how to use the Printer Setup Utility for Setting IP Address, refer to When

Using the Printer Setup Utility for Setting the IP Address

on page 33.

• For information on how to set the IP address from the control panel, refer to TCP /IP on

page 161.

• For information on how to make settings from CentreWare Internet Services, refer to the

online Help of CentreWare Internet Services.

When Using the Printer Setup Utility for Setting the IP Address

This section describes how to set the IP address using the Printer Setup Utility for Setting IP Address included in the Driver CD Kit CD-ROM.

When using the Printer Setup Utility for Setting IP Address, make sure that the device is not in use.

1. Insert the Driver CD Kit CD-ROM into your computer.

The Launcher runs automatically.

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Environment Settings

2. In the [Admin Tools] tab, select [Start Printer Setup Utility for setting IP address] from the Administration Tools, and then click [Start].

The Printer Setup Utility for Setting IP Address is started.

3. Ensure that the network cable is connected to the device, and then click [Next].

4. As a list of available IP addresses and Mac addresses appears, select the device and click [Next].

If you already have the IP address of the device, click [Enter IP Address] and directly enter the IP address on the displayed window.

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5. Make advanced settings as needed, and then click [Next].

6. After confirming information displayed, click [Apply].

The specified settings are applied.

7. Click [Finish] to exit the Printer Setup Utility for Setting IP Address.

When the settings are properly configured, the device reboots automatically.

8. Confirm the assigned IP address after completing the setting process by one of the following methods.

• For information on how to print the System Settings Report, refer to

Printing Reports/Lists on

page 232.

• For information on how to check on the About This MFP screen, refer to

Address

on page 230.

Checking the Device IP

• For information on how to check using CentreWare Internet Services, refer to the online Help of CentreWare Internet Services.

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Environment Settings

Activating the Communication Port To Use

Use CentreWare Internet Services to activate the communication port you want to use. You can activate the following ports:

Port Description

LPD Select [Enabled] to use the LPD port.

Port9100 Select [Enabled] to use the Port9100 port.

IPP Select [Enabled] to use the IPP port.

Print Select [Enabled] to use the WSD* Print port.

WSD

Scan Select [Enabled] to use the WSD* Scan port.

FTP Select [Enabled] to use the FTP port.

Bonjour Select [Enabled] to use Bonjour.

Telnet Select [Enabled] to use Telnet.

SNMP Select [Enabled] to use SNMP.

Update Address Book Select [Enabled] to use Update Address Book.

StatusMessenger Select [Enabled] to use StatusMessenger.

SNTP Select [Enabled] to use SNTP.

WSD stands for Web Services on Devices.

Note: For information on how to make settings from CentreWare Internet Services, refer to the online

Help of CentreWare Internet Services.

Using CentreWare Internet Services

CentreWare Internet Services

CentreWare Internet Services provides services such as changing settings using a web browser on a computer connected to a TCP/IP network environment.

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Environment Settings

For more information on how to use CentreWare Internet Services, refer to the online Help of CentreWare Internet Services.

Notes:

•

The IP address of the device also needs to be set. For information on how to set the IP address, refer to

Setting the Network Environment on page 30.

• When changing any settings using CentreWare Internet Services, the device should be in

standby status or Power Saver mode.

Supported Environments and Settings

Operating Systems and Web Browsers

The operation of CentreWare Internet Services has been verified for the following web browsers:

Operating System Web Browsers

Windows

Windows Vista

Web Browser Settings

Specifying the device's address in the web browser is recommended.

Note: If you specify the device address using a proxy server, the service response time may be slow or

the screens may not appear. If these problems occur, you will need to set the device's IP address in the web browser and choose not to use a proxy server. See your web browser's manual for how to make the setting.

8.1/10 Windows® Internet Explorer® 11

8 Windows® Internet Explorer® 10

7 Windows® Internet Explorer® 8

Windows® Internet Explorer® 7

You will also need to make other web browser settings to make CentreWare Internet Services work properly.

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Environment Settings

The following procedure is based on the Internet Explorer 6.0.

1. From the [Tools] menu, select [Internet Options].

2. In the [General] tab, click [Settings] under [Temporary Internet Files].

3. In the [Settings] dialog box, select [Check for newer versions of stored pages:].

4. Select [Every visit to the page] or [Every time you start Internet Explorer].

5. Click [OK].

6. Click [OK] in the [Internet Options] dialog box.

Starting CentreWare Internet Services

To start CentreWare Internet Services:

1. Start your computer and a web browser.

2. In your web browser's address bar, enter the device IP address or URL, and then press the <Enter> key.

The top page of CentreWare Internet Services is displayed.

• Example IP address (IPv4)

• Example IP address (IPv6)

•Example URL

Notes:

•

If your network uses DNS (Domain Name System) and the device host name is registered on the domain name server, you can access the device using the Internet address combining the host name and the domain name. For example, if the host name is myhost, and the domain name is example.com then the Internet address is myhost.example.com.

• When specifying a port number, add ":" and the port number after the IP address or the

Internet address.

• The IPv6 address cannot be entered manually in some cases depending on the web browser

that you use.

• HTTPS is not supported.

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Environment Settings

Installing the Print Driver/Scan Driver

Installing the Print Driver

To enable the device to print, you must first install a print driver from the Driver CD Kit CD-ROM.

The CD-ROM contains the following print driver.

Print Driver Name Description

DocuCentre SC2020 Click [Print/Fax Driver] in the [Main] menu of the Driver CD Kit to start

installation. The standard print driver converts the data created by the application software to images before sending them to the printer.

To install the print driver, follow the instructions by clicking the CD-ROM Documentation (HTML) on the [Documentation] tab in the Driver CD Kit included in the CD-ROM.

Installing the Scan Driver

A direct USB connection to a computer lets you load scanned data from the device directly to the computer.

The Driver CD Kit CD-ROM comes with the TWAIN-compatible and WIA (Windows Image Acquisition)compatible scan driver.

Application Description

TWAIN-compatible and WIA (Windows Image Acquisition)-compatible Scan Driver

Address Book Editor Select [Install Fax Utility] in the [User Tools] menu of the Driver CD Kit,

Click [Scan Driver] in the [Main] menu on the Driver CD Kit to start the installation.

For more information, refer to Scanning to a Computer on page 128.

and click the [Start] button to start the installation. Use to register recipient for sending document by fax. You can select a

recipient if you register the information to Address Book Editor and save it to the device.

You can also retrieve the fax recipient phone numbers registered on a printer or using CentreWare Internet Services.

For more information on settings items, see the Address Book Editor's Help information.

To install the scan driver, follow the instructions by clicking the CD-ROM Documentation (HTML) on the [Documentation] tab in the Driver CD Kit included in the CD-ROM.

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Environment Settings

Be sure to restart the computer immediately after installing the scan driver.

Note: This function is not available on a network environment.

Uninstalling

Uninstalling the Print Driver

To uninstall the print driver, use the uninstallation tool on the Driver CD Kit CD-ROM. Follow the instructions provided in the CD-ROM Documentation (HTML) included on the CD-ROM.

Uninstalling Other Software

To uninstall other software installed from the Driver CD Kit CD-ROM, see the application Readme file. Readme files can be displayed from the Product Information (HTML) on the CD-ROM.

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Environment Settings

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Product Overview

This chapter lists the name of each device component, and describes basic operations such as how to turn the power ON/OFF and use the control panel.

Device Components

This section describes the device components and their functions.

Front, Left Side

No. Component Description

1 Document glass cover Holds document in place.

2 Document glass Place document here.

3 Control panel Contains the buttons, the LED indicators, and the touch screen

used for operations. For more information, refer to

Control Panel on page 48.

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3 4

No. Component Description

4 Right top tray Copies and prints are delivered here, facing down.

5 Front cover Open this cover to replace consumables.

6 Tray 1 (standard tray) Load paper here.

7Tray 2

Optional tray. Load paper here. (One Tray Module) (Optional)

8 Left side cover [B] Open this cover to remove any jammed paper from Tray 2.

9 Tray 5 (bypass) Load paper here. The tray can be extended.

10 Left side cover [A] Open this cover to remove any jammed paper.

Note: When the device works properly, this cover is locked. To open

this cover, make sure to exit Sleep mode and turn the device's

power OFF.

Right Side, Rear

No. Component Description

1 Ethernet Port Connect a network cable.

2 USB Port Connect a USB 2.0 cable.

3 Power switch Switches the power of the device on and off.

Power Source on page 45.

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For more information, refer to

Product Overview

5 6 7 8

No. Component Description

4 Power cord connector Connects the power cord.

5 TEL Connects to a telephone device. Do not connect any device (fax

system) other than a telephone.

6 LINE 1 Connects to a telephone line.

Note: LINE 1 and the TEL connectors are available when the Fax Kit (optional) is installed.

Inside

No. Component Description

1 Yellow toner [Y] cartridge Contains yellow toner (the powder used to form the image).

2 Magenta toner [M]

Contains magenta toner (the powder used to form the image). cartridge

3 Cyan toner [C] cartridge Contains cyan toner (the powder used to form the image).

4 Black toner [K] cartridge Contains black toner (the powder used to form the image).

5 Yellow drum cartridge

Contains the photo conductor for yellow toner. [R4]

6 Magenta drum cartridge

[R3]

7 Cyan drum cartridge [R2] Contains the photo conductor for cyan toner.

8 Black drum cartridge [R1] Contains the photo conductor for black toner.

Contains the photo conductor for magenta toner.

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No. Component Description

9 Waste toner container

[R5]

10 Fusing unit Fuses toner on paper.

Collects waste toner.

Do not touch this unit as it is extremely hot.

Duplex Automatic Document Feeder

No. Component Description

1 Document feeder top

cover

2 Inner cover Open this cover to remove any jammed paper.

3 Document guides Aligns the edges of documents.

4 Document feeder tray Load documents here.

5 Document stopper Prevents outputs from falling off.

6 Document output tray Outputs are delivered here.

7 Narrow glass strip Scans the loaded documents.

Note: In this guide, the duplex automatic document feeder is referred to as the document feeder.

Open this cover to remove any jammed paper.

Power Source

Turning the Power On

The following describes how to switch the power on.

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The device takes approximately 39 seconds or less to warm up and to be ready to copy, print, or fax after the power is turned on. It may take slightly longer than normal depending on the device configuration.

Switch the power off at the end of the day or when not using the device for an extended period of time.

1. Press the power switch to the [ | ] position to switch the power on.

Notes:

•

The Power up sequence in progress message indicates that the device is warming up. The device is not accessible while warming up.

• Ensure that the power cable is connected to the device and the wall outlet properly.

Turning the Power Off

The following describes how to switch the power off.

Do not switch the power off in the following situations. If the power is switched off, the processing data may be erased.

• While data is being received

• While a job is being printed

• While a job is being copied

• While a job is being scanned

• When switching the power off, wait 10 seconds after outputs have been delivered and the device has stopped.

Note: When powering the device on after it has been switched off, wait 15 seconds after the display

goes off.

1. Before switching the power off, make sure that the device has completed all copy or print jobs. Then, make sure that the <Data> LED does not light up.

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<Power Saver> button

2. Press the power switch to the [ ] position to switch the power off.

Power Saver Modes

The device is installed with the Power Saver function that will automatically cut off the electricity to the device if no copy or print data is received for a certain duration.

There are two Power Saver modes: Low Power mode and Sleep mode.

3. Low Power Mode: The device's power is not turned OFF completely in Low Power mode. Instead, this mode creates a balance between low power consumption and short warm-up time by controlling the temperature of the fusing unit to a level midway between the power OFF temperature and the Ready temperature.

4. Sleep Mode: Sleep mode minimizes power consumption by shutting off the power to all components except the controller. Warm-up time in Sleep mode is longer than in Low Power mode.

Entering Power Saver Modes

The display goes off, and the <Power Saver> button of the control panel lights up when the device is in an Power Saver mode.

Redial/Pause

You can set the length of time to wait until the device enters Low Power/Sleep mode.

Low Power mode is set to 1 minutes and Sleep mode to 0 minutes as default.

You can set the amount of time the device waits before entering Low Power mode from 1 to 150 minutes, and the amount of time the device waits before entering Sleep mode from 0 to 60 minutes.

The fusing unit life is largely influenced by power distribution time on the device. Setting the amount of time the device waits before activating the Power Saver function to a long value will keep the device's

Power Saver

Clear All Stop

Start

Error

Data

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Power Saver

Redial/Pause

Services Home

Job Status

Machine Status

Data

Error

Clear All Stop

Start

123456

78910111213

power on longer, and the fusing unit may have to be replaced more often. It may cause an early replacement of the fusing unit of the device. For more information, contact our Customer Support Center.

For more information on how to set the time interval for Low Power mode and/or Sleep mode, refer to

Power Saver on page 175.

Exiting Power Saver Modes

The following describes how to deactivate Power Saver mode.

The device exits Power Saver mode in the following conditions:

Note: After exiting Power Saver mode in some conditions, the device keeps the touch screen turned off

to save power. The touch screen lights up when the condition with an asterisk is met.

• Pressing the <Power Saver> button

• Pop-up on the touch screen by pulling out and putting in Tray 1 (for Low Power mode)

• Detecting a device error

• Rebooting the device

•Receiving a job

Control Panel

The names and functions of the control panel's components are described below.

No. Component Function

1 Touch Screen Displays the operation menu items and the device status

messages.

2 Numeric keypad Press these buttons to enter numbers (such as number of copies)

or text.

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No. Component Function

3 <Redial/Pause> button Press this button to re-dial a fax number.

Press this button to insert a pause between numbers when entering a recipient's number.

4 <Clear All> button Press this button to reset the displayed settings of each feature to

default values or clear the entered numbers. The setting is returned to the same condition as the device is powered on.

5 <Power Saver> button Lights up when the device enters Power Saver mode to conserve

power when the device is left idle for a while. You can also press this button to enter or exit Power Saver mode.

6 <Stop> button Press this button to cancel a current job or failed job.

7 <Start> button Press this button to start scanning documents or confirm the value

of each setting.

8 <Error> LED Blinks if a system error occurs.

This indicator lights up when a problem other than a system error occurs with the device, including paper jams and running out of paper.

9 <Data> LED Blinks when the device is sending or receiving data to or from a

client. This indicator lights up when data is stored in the device's memory or when the device receives faxes waiting to be printed.

10 <C> (Clear) button Press this button to delete one numerical value that you have

entered.

11 <Machine Status> button Press this button to print reports and check the device information

such as the status of consumables and the device IP address.

12 <Job Status> button Press this button to check/cancel a current job or pending job.

13 <Services Home> button Press this button to display the Services Home screen.

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Message Field

Function Buttons

Toner Status Icon

Touch Screen - Services Home Screen

This section describes the fields and buttons on the Services Home screen which is displayed by pressing the <Services Home> button.

• Message Field

Displays the printer status, error message, and IP address assigned to the printer.

• Toner Status Icon

Displays the condition of toner in six levels (The toner level for each color: 100%, 80%, 60%, 40%, 20%, 0%). Selecting this icon displays the [Supplies] tab.

• Function Buttons

• Allows you to set the features for functions such as [Copy], [Email], [Scan To], [Fax], and [ID Card Copy].

Note: If the [Service Lock] setting for a function is set to [Enabled], the function is disabled and the

menu for the function does not appear on the screen. For more information, refer to

Copy, Fax, and Scan

on page 220.

Limiting Access to

Auditron

Auditron contains an authentication function that can set limits on what processes can be used, as well as an account management that can be used to control usage based on authentication.

The following illustration shows how the device works with Print Auditron.

You can also limit the copy function by using Copy Auditron.

Notes:

•

For more information on Copy Auditron, refer to Copy Auditron on page 183.

• For more information on Print Auditron, refer to Print Auditron on page 183.

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Registered user A

Registered user B

Can print up to 10,000 pages in black and white

Can print up to 9,000 pages in color or black and white

Cannot print if not a registered user, or if the printed pages exceeds the limit

Reference account report for each registered user

Print account report

Normal user D

System administrator C

Notes:

•

You can configure the device Auditron settings with CentreWare Internet Services. For more information, refer to the online Help of CentreWare Internet Services.

• To print using Auditron, you need to set the print driver. For more information, refer to the

Help of the driver.

Entering Characters

This section describes how to use the keyboard displayed on the control panel and the number pad.

Using the Keyboard Displayed on the Control Panel

During operations, a screen for entering text sometimes appears. The following describes how to enter text.

Note: You can select the keyboard layout from QWERTY, AZERTY, and QWERTZ. For information on

how to select the keyboard layout, refer to

Keyboard Layout on page 213.

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You can enter the following characters: numerals, alphabets, and symbols.

QWERTY AZERTY

QWERTZ

Power Saver

Redial/Pause

Data

Error

Clear All Stop

Start

Item Description

Product Overview

Entering alphabets and numerals

Entering symbols

Entering a space

Deleting characters

To enter uppercase letters, select . To return to the lowercase letters, select

again.

Select .

Select to delete one character at a time.

Using the Number Pad

As you perform various tasks, you may need to enter numbers. For example, when you specify the quantity of copies or when you enter fax number directly.

Available Characters

You can enter the characters as follows by using the number pad: 0 to 9, * and #.

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Changing Numbers

If you make a mistake while entering a number, press the <Clear All> button to delete the last digit or character. Then enter the correct number.

Setting the Options Configuration

You can retrieve the information of device configuration into the print driver. Update the information of device configuration when any optional component is changed.

When using the Ethernet interface

You can load the device option configuration to the print driver by following the steps below.

Notes:

•

When using this function, activate the SNMP port. (Default: Enabled)

• If you failed to retrieve information of device configuration or are using the USB interface

connection, set the information of device configuration manually. For more information, click [Help] on the screen to display Help Information.

The following procedure uses Windows 7 and PCL 6 driver as an example. The procedure differs depending on the OS and the print driver.

1. Select [Start] > [Devices and Printers].

2. Right-click the printer icon of the DocuCentre SC2020 and select [Printer properties].

3. Click the [Configuration] tab.

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4. Click [Bi-Directional Setup].

5. Click [Get Information from Printer].

Product Overview

If [Printer Searching Method] is displayed

The device information is not loaded onto the print driver. Complete the following operations.

1. Select [Specify Address], and click [Next].

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Screen A Screen B

2. Enter the printer name or IP Address in the [Printer Name or IP Address] field.

3. Click [Finish].

4. Click [OK].

Cooling Mode

The device enters the Cooling mode if its internal temperature rises too high. During this mode, either of the following screen is displayed on the touch screen.

This screen disappears when the internal temperature has cooled down. Wait until the screen disappears.

If the room temperature is high, lower the room temperature because it may take longer time for the device to cool down.

Notes:

•

For screen A: During the Cooling mode, the fan inside the device is working to release heat. Do not open the front cover or switch off the device during the mode.

• For screen B: During the Cooling mode, open the cover illustrated on the screen to reduce the

time for cooling.

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Loading Paper

This chapter describes the paper that can be used with the device, precautions when handling paper, and how to load paper in trays.

Paper Types

This section describes the paper types supported by the device.

Use of non-recommended paper types may result in paper jams, lower print quality, malfunctions, or damage to the device. To achieve optimum device performance, use only paper types recommended by Xerox.

If you desire to use paper other than the paper recommended by Xerox, contact our Customer Support Center.

CAUTIONS:

• Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.

• Moisture generated by water, rain, or vapor may cause the printed images to fade. For more information, contact our Customer Support Center.

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Loading Paper

Supported Paper Weights and Sheet Counts

Paper Trays

Tray 1 (Standard)

Basis Weight/Ream Weight

60-90 g/m Ream Weight: 51.6–77.4

Tray 2 (One Tray Module) (Optional)

Tray 5 (Bypass)

60-256 g/m Ream Weight: 51.6–

220.1 kg

60-216 g/m Ream Weight: 51.6–

185.7 kg

1. When using 80 g/m2 paper

2. When using Xerox standard paper

Notes:

Paper jams may result if you attempt to print on a different paper type or size than the type

•

or size selected in the print driver, or from a tray that does not support the loaded paper. Select the correct paper size, type, and tray to ensure successful printing.

Basis weight is the weight of one sheet of paper of 1 m

• Ream weight is the weight of 1,000 sheets of duodecimal size (788 x 1,091 mm) paper.

Loadable Quantity

250 sheets*

Paper Types

Plain (60-90 g/m

)

(Up to 27 mm)

500 sheets (Up to 54 mm)

Plain (60-90 g/m

Bond (90-105 g/m

)

Heavyweight (106-169

100 sheets

(Up to 10 mm)

in size.

)

g/m Extra-HW (170-256

g/m

)

Supported paper sizes:

• Maximum: A3, 11 x 17" (Non-standard size: 297 × 432 mm)

• Minimum: A5 (Non-standard size: 89 × 98 mm)

2-sided printing

The following paper types support automatic 2-sided printing:

Paper Type (Quality)

Plain (60–90 g/m

Bond (90–105 g/m

Heavyweight (106–169 g/m

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Loading Paper

Supported Paper Type

Standard Paper

When printing or copying on commonly used paper (plain paper), use paper meeting the standards described below. To copy or print as clear as possible, we recommend the following standard paper.

Paper Name

Paper 64 Plain Tough plain paper suitable for internal

Colortech + 90 Bond Before copying or printing, fan the stack of

A-paper 75 Plain Before copying or printing, fan the stack of

Diplomat 80 Plain Do not keep the paper unsealed in a high-

Basis Weight

)

(g/m

Paper Type

Notes/Countermeasure

documents at the office.

paper well and reload it in the tray.

humidity condition.

Semi-Standard Paper

In addition to the standard paper, the following paper also can be used.

Paper Name

Performer + 70 Plain -

Basis Weight

)

(g/m

Paper Type

Notes/Countermeasure

80 Plain -

Business + 70 Plain Before copying or printing, fan the stack of

paper well and reload it in the tray.

75 Plain -

80 Plain Before copying or printing, fan the stack of

paper well and reload it in the tray.

Professional 70 Plain Do not keep the paper unsealed in a high-

humidity condition.

80 Plain Before copying or printing, fan the stack of

paper well and reload it in the tray.

H-paper 80 Plain Before copying or printing, fan the stack of

paper well and reload it in the tray.

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Loading Paper

Paper Name

PAPER ONE COPIER

Basis Weight

)

(g/m

70 Plain -

Paper Type

Notes/Countermeasure

PAPER

LQ-PAPER 80 Plain -

Usable Paper

In addition to the standard/semi-standard paper, the following paper also can be used.

Paper Name

Copy Pilot 70 Plain -

Kool Print 80 Plain -

Le Copy 70 Plain -

Basis Weight

)

(g/m

Paper Type Notes/Countermeasure

80 Plain -

DocuPaper Black 70 Plain -

DocuPaper 80 Plain Before copying or printing, fan the stack

of paper well and reload it in the tray.

White Label 80 Plain -

Xerox Green Label 70 Plain -

K-paper 75 Plain -

80 Plain -

J Paper 82 Plain -

JD Paper 98 Bond -

PAPER ONE All Purpose 80 Plain -

DOUBLE A 80 Plain -

XEROX ONE 80 Plain -

WARRIOR 70 Plain -

Van Hawk paper 70 Plain Before copying or printing, fan the stack

of paper well and reload it in the tray.

Xerox User Guide

DocuCentre® SC2020

80 Plain -

Loading Paper

Paper Name

J Paper 82 Plain -

JD Paper 98 Bond -

Quality 70 Plain -

Double A 80 Plain -

Roxy Paper 80 Plain -

Colotech + 120 Heavyweight -

Basis Weight

)

(g/m

160 Heavyweight -

Paper Type Notes/Countermeasure

Unusable Paper

Using paper not recommended by Xerox may cause a paper jam or device malfunction. Use paper recommended by Xerox.

• Damp or wet paper

• Paper preprinted with other printer or copying device

• Wrinkled, creased, or ripped paper

• Envelopes that are not flat, or that have clasps

• Color paper with surface treatments

• Paper with rough surface, such as pulp paper or fibrous paper

•Punched paper

• Transparency film

Storing and Handling Paper

• Please keep the following points in mind when storing paper

• Store paper inside a cabinet or other dry place. Paper that has absorbed moisture may result in paper jams and lower image quality.

• After opening a package of paper, wrap and store any remaining paper. We recommend that you store remaining paper in moisture prevention packets.

• Store paper on a flat surface to prevent bends or warping.

• Please keep the following points in mind when loading paper in a tray

• Align the stack of paper neatly before loading it in a tray.

• Do not use creased or wrinkled paper.

• Do not use warped or curled paper.

• Do not load paper of mixed sizes together into a tray.

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• Take care not to touch the print side. Oils from your skin may adhere to the print media, which may affect printing quality. If unavoidable, be sure to use a finger cot, gloves, or other means to cover your fingers before touching the print media.

• Portrait orientation is recommended for heavyweight media fed from the Tray 5 (bypass). If a misfeed occurs, please apply an intentional upper curl to the leading edge of the paper.

• Do not load paper above the maximum fill line in the Tray 1 to 5. It may cause paper jams.

• When Heavyweight Paper/Extra-HW Paper is supplied to the Tray 5 and causes paper jams, reduce the paper quantity or turn over the paper in the Tray 5.

Loading Paper

This section describes how to load paper in a paper tray.

• Types of paper loaded in trays

The device automatically detects the size and orientation of paper loaded in a tray, but the paper type must be set manually. Each tray's default paper type setting is Plain paper. Change the paper type setting when loading a different type of paper. You can also set a non-standard paper size as [Custom Size] paper in the Tray 5 (Bypass) and Tray 2 (optional).

Note: For information on how to change the paper type setting, refer to Changing the Paper Settings

on page 66.

• Automatic Paper Selection

When processing a print job, specify the settings in the print driver's screen by selecting [Automatically Select] for [Select By Tray] under [Paper] in the [Paper/Output] tab. The device automatically selects a tray to match the specified document size and orientation. This function is called as Automatic Paper Selection.

To activate Automatic Paper Selection when copying, set [Select Tray] to [Auto].

This Automatic Paper Selection function selects the trays in order from Tray 5 (Bypass) > Tray 1 >Tray 2 if there is more than one paper tray that matches. You can change the tray priority by setting [Tray Priority].

Notes:

•

Tray2 is available only when the One Tray Module (optional) is installed.

• When using Tray 5 (Bypass), the paper size cannot be automatically detected. Specify the

paper settings from the touch screen. For information on how to make the settings, refer to

Tray 5 (Bypass) on page 206.

• For more information on setting [Tray Priority], refer to Tray Priority on page 212.

Loading Paper in Trays 1 and 2

The following describes the procedure for loading paper in Trays 1 and 2.

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Loading Paper

When the device runs out of paper during copying or printing and an error code is displayed on the screen, add paper in the tray. Copying or printing automatically resumes when paper is added.

Notes:

•

Fan the stack of paper well before loading paper in a tray. It prevents paper from sticking to each other and reduces paper jams.

• For information on how to change the paper size and orientation in a tray, refer to Changing the Paper Size for Trays 1 and 2

on page 65.

1. Pull out the tray until it stops.

While the device is copying or printing, do not pull out the tray that the job uses.

Notes:

•

To prevent paper jams or loading errors, do not load different sizes or types of paper on top of any remaining paper in a tray.

• Pulling out all the trays at once may cause the device to tilt or fall, causing injury.

2. For Tray 1, push down the metal plate.

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User Guide

Loading Paper

3. Load paper with the side to copy or print on facing up. Align the leading edge of paper with the left side of the tray.

Notes:

•

Do not load paper above the maximum fill line . It may cause paper jams or device malfunctions.

• Do not place any paper or objects in the empty space on the right side of Trays 1 and 2. It

may cause paper jams or device malfunction.

4. Push the tray in gently until it stops.

When pushing the tray in, do it slowly. If the tray is pushed with too much force, it may cause device malfunctions.

Loading Paper in Tray 5 (bypass)

When printing or copying on paper that cannot be set in Trays 1 and 2, use the Tray 5 (bypass). The following describes the procedure for loading paper into the Tray 5 (bypass). For printing, specify the settings on the [Paper/Output] tab using the print driver. Also specify the type of paper to be loaded.

To prevent paper jams or loading errors, do not remove paper from its packaging until needed.

Note: Fan the stack of paper well before loading paper in a tray. It prevents paper from sticking to

each other and reduces paper jams.

1. Open the Tray 5 (bypass).

Note: If necessary, pull out the extension tray. Pull out the extension tray gently.

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Loading Paper

2. Load paper with the side to be copied or printed on facing down, inserting paper until its edge lightly touches against the paper feed entrance.

Notes:

•

Do not load mixed paper types in a tray.

• Do not load paper above the maximum fill line. It may cause paper jams or device

malfunctions.

• The device may not be able to feed or create the desired print quality for some types of

heavyweight paper.

3. Gently align the paper guides to paper loaded .

4. Execute the copy or print operation.

Changing Paper Size

This section describes how to change paper size in Trays 1 and 2.

Do not load mixed paper sizes into a tray.

Note: A paper type is preset for Trays 1 and 2. Normally, [Plain] is set for the trays. When changing it

to a different paper type, change the paper quality settings to match the type of paper to be loaded so that you can maintain high quality printing. For more information on how to set the paper quality, refer to

Changing the Paper Settings on page 66.

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User Guide

Loading Paper

Changing the Paper Size for Trays 1 and 2

The following describes the procedure for changing paper size in Trays 1 and 2.

1. Pull out the tray until it stops.

While the device is copying or printing, do not pull out the tray that the job uses.

To prevent paper jams or loading errors, do not load different sizes or types of paper on top of any remaining paper in a tray.

2. Remove any paper loaded in the tray.

3. For Tray 1, push down the metal plate.

4. While pinching the levers of the two paper guides, move them to the edges of paper.

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Loading Paper

<Machine Status> button

5. Load paper with the side to copy or print on facing up. Align the leading edge of paper with the left side of the tray.

Note: Do not load paper above the maximum fill line. It may cause paper jams or device malfunctions.

6. Push the tray in gently until it stops.

When pushing the tray in, do it slowly. If the tray is pushed with too much force, it may cause device malfunctions.

Note: Affix the paper size label to the front of the tray.

Changing the Paper Settings

This section describes how to change the paper type setting for a tray.

A paper type is preset for Trays 1 and 2. Normally, [Plain] is set for the trays. To maintain the same print quality after changing paper in a different quality in the same tray, you need to change the paper quality setting for the tray that matches new paper loaded.

Notes:

•

For more information, refer to Supported Paper Type on page 58.

• For information on the paper size setting for Tray 5, refer to Tray 5 (Bypass) on page 206.

1. Press the <Machine Status> button.

Services Home

Job Status

Machine Status

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User Guide

Loading Paper

2. Select the [Tools] tab.

3. Select [Tray Management] > [Tray Settings].

4. Select the desired paper tray.

5. Select [Type], and then select the desired paper type.

Notes:

•

If you select Tray 5 (bypass), [Size] and [Type] are displayed. To change the paper size, select [Size]. To use a non-standard document size, set [Size] to [Custom Size], and then specify the paper size

• When using a non-standard size envelope, specify the size without the flap in [Custom Size].

6. Select the desired paper type.

7. Select [OK].

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DocuCentre® SC2020

Copy

This chapter describes the Copy functions and operations.

Overview of Copy Operations

This section describes the basic flow of copy operations including placing document in the device and making advanced settings.

Notes:

•

This device reads documents using a CIS sensor. The focus depth of the CIS sensor is shallow, resulting in differences in image quality depending on the type of document and the position in which the document is set. Take note of the following.

• If image quality is a priority, use the document glass instead of the document feeder.

• Set the curled documents, 3D objects, books, etc., closely against the document glass.

Placing Document

The following two methods are available to place document:

• Document feeder

• Single sheet

• Multiple sheets

•Document glass

• Single sheet

• Bound documents, such as books

Document Feeder

Supported document sizes

You can place standard size documents in the document feeder.

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User Guide

Copy

When document is placed in the document feeder, the device detects the document size automatically. The following standard size documents are detected automatically: A3 , B4 , A4 , A4 , B5 , B5 *, A5 , 11 × 17" , 8.5 × 14" *, 8.5 × 13" *, 8.5 × 11" , 8.5 × 11" , 8K , 16K , and 16K *.

Note: The document sizes with an asterisk can be automatically detected depending on the settings.

You can select one of the following alternative document sizes. For more information, refer to

Size Detected

on page 176.

Original

– B5 (default) or 16K

– 8.5 × 14" (default) or 8.5 × 13"

Note: When using 2-sided document placed in the document feeder, make sure to set [Binding of

Original] properly.

Supported document types (weights)

Documents with weights from 38-128 g/m2 (50-128 g/m2 for 2-Sided documents) can be placed in the document feeder and scanned.

The document feeder accepts the following number of sheets.

Document Type (g/m2)

Lightweight (38-80 g/m

Heavyweight (81-128 g/m

)

Number of Sheets

110 sheets

75 sheets

Note: To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted

documents, curled paper, or carbon-backed paper. If you can flatten the curled document, you can use the document.

Follow the steps below to place document in the document feeder.

You can place a single or multiple pages of a document.

1. Remove any paper clips or staples from document before placing it in the document feeder.

2. Place the document in the center of the document feeder, with the side to be scanned (or the front surface of a 2 sided document) facing up.

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3. Align the document guides to each side of document.

4. Open the document stopper.

Copy

Document Glass

Document sizes supporting automatic detection

The document size is detected automatically when [Original Size] is set to [Auto].

The following document sizes are detected automatically: A3 , B4 , A4 , A4 , B5 , B5 , A5 , 11 × 17" , 8.5 × 11" , 8K , 16K , and 16K .

Notes:

When copying multiple pages of a document, the document size of the first document page

•

is set to copy the rest of the document.

• The device automatically determines the tray holding the appropriate paper, based on the

document size and the specified zoom ratio.

Supported document sizes

You can select one of the following document sizes from [Original Size].

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User Guide

Copy

A3 , B4 , A4 , A4 , B5 , B5 , A5 , 11 × 17" , 8.5 × 14" , 8.5 × 13" , 8.5 × 11" , 8.5 × 11" , 8K , 16K and 16K .

Note: You can select a custom paper size specified for Tray 5 (bypass) using the Tray Settings. For

more information, refer to

Tray 5 (Bypass) on page 206.

WARNING: Do not apply excessive force to hold thick document on the document glass. It may break the

glass and cause injuries.

Follow the steps below to place document on the document glass.

You can place a single sheet document or bound document such as book on the document glass.

1. Open the document glass cover.

When using the document glass, make sure to close the document glass cover after finishing your copy job.

2. Place the document face down, and align it against the top left corner of the document glass.

3. Close the document glass cover.

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Making Advanced Settings

<Services Home> button

Numeric keypad

Note: You may need to enter a passcode to use the copy feature. Ask your system administrator for

the passcode.

1. Press the <Services Home> button.

Services Home

Job Status

Machine Status

2. Select [Copy].

Copy

3. Make advanced settings as needed.

Entering the Number of Copies

You can enter a value between 1 and 999 for the number of copies.

1. Use the numeric keypad to enter the desired number of copies.

For details, refer to

Advanced Copy Settings on page 77.

Redial/Pause

Clear All Stop

Data

Power Saver

Start

Error

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User Guide

Copy

<C> (Clear) button

<Start> button

The entered value appears in the display.

Note: If you make a mistake, press the <C> (Clear) button, and then re-enter the setting.

Starting the Copy Job

1. Press the <Start> button.

Redial/Pause

Clear All Stop

Redial/Pause

Clear All Stop

Power Saver

Start

Error

Data

Power Saver

Start

Error

Data

If document is placed in the document feeder, do not press down on the document while it is being fed through the device.

Note: If a problem occurs, an error code appears on the screen. For information on error codes, refer to Error Code on page 277.

Placing document on the document glass

• Copying multiple sets of documents

You can continue copying multiple sets of documents using any of the following settings:

• Collation: Collated

• 2-Sided Copying: 1  2-Sided/2  2-Sided

• Pages Per Side: 2-Up

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User Guide

Copy

<Stop> button

•ID Card Copy

When the document is placed on the document glass, the display prompts you for another page. If you want to place a new document, replace the document with a new document, and then select [Scan Another Page]. When you have finished loading documents, select [Done. Print Now].

About Auto Rotation

The copy feature supports the Auto Rotation function that the device automatically prints a scanned page to fit onto a page of paper by rotating the scanned image although the orientation of the document is different from the paper loaded in the tray.

You can set this feature in the following cases:

• The tray selection is set to automatic.

• The zoom ratio is set to automatic.

• The zoom ratio is set to 100% and both document and paper are the same size.

• The Pages Per Side function is used.

If none of the above conditions applied when copying, the device does not perform Auto Rotation, which may result in a part of the image to be missing.

Operations Performed While Copying

While the device is copying, you can cancel the currently executing job, and check or cancel pending jobs.

Canceling the Current Copy Job

To cancel the currently executing copy job:

1. Press the <Stop> button.

Redial/Pause

Power Saver

Clear All Stop

Start

Error

Data

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User Guide

Copy

<Job Status> button

Original document

Front side

Back side

Front side

Original orientation Copied output

Back side

Checking Job Status

Follow the steps below to check the status of the copy job being executed, or the status of a copy job waiting to start (a pending job).

Note: You can cancel the currently executing copy job or a pending copy job.

For more information on operation in job screen, refer to

1. Press the <Job Status> button.

Services Home

Job Status

Machine Status

2. Check the job status.

Canceling the Current Job on page 235.

ID Card Copy

You can copy both sides of an ID card (name card, employee card, etc.) on one side of paper.

Select [ID Card Copy] to use this feature.

Place an ID card in the upright position.

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User Guide

Copy

Follow the steps below to use the ID Card Copy feature.

1. Place an ID card face down at least 5 mm away from the top left corner of the document glass, and then close the document glass cover.

Placing the ID card too close to the corner of the document glass may not copy the edge of the ID card properly.

2. Press the <Services Home> button.

Note: For your assistance, follow the guidance of ID Card Copy displayed on the screen.

3. Select [ID Card Copy].

4. Make advanced settings as needed.

• [ID Card Copy] tab

–Output Color

– Select Tray

• [Quality] tab

– Lighten/Darken

– Sharpness

– Saturation

– Auto Background Suppression

For more information, refer to the

Advanced Copy Settings on page 77.

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User Guide

Copy

<Start> button

5. Press the <Start> button.

Redial/Pause

Power Saver

Clear All Stop

Start

Error

Data

6. To continue scanning the other side of the ID card, place the other side of the ID card face down slightly away from the top left corner of the document glass, and then close the document glass cover.

7. Select [Scan Side 2].

Advanced Copy Settings

This section describes the advanced functions available for Copy feature.

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User Guide

Copy

<Services Home> button

Ta b Setting Item Purpose

Copy Output Color To select the mode for color or black and white

copying.

Select Tray To select a tray. page 80

Reduce/Enlarge To reduce or enlarge the size of a copied image. page 81

2-Sided Copying To make 2-sided copies with the specified binding

position.

Quality Lighten/Darken To adjust the contrast to make the copy lighter or

darker than the original.

Original Type To select the copy image quality. page 85

Sharpness To adjust the sharpness to make the copy image

sharper or softer than the original.

Saturation To adjust the amount of colors of the copy to make

the colors darker or lighter than the original.

Auto Background Suppression

To suppress the background of the original to enhance text on the copy.

See Page:

page 79

page 83

page 84

page 85

page 86

page 87

Output Collation To sort the copy output. page 87

1. Press the <Services Home> button.

Original Size To select the default document size. page 88

Pages Per Side To print two original images to fit onto one sheet

page 90

of paper.

Edge Erase To specify the top and bottom margins of the

page 91

copy.

Note: For more information on defaults that can be changed, and how to change them, refer to Copy Defaults

on page 191.

Services Home

Job Status

Machine Status

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User Guide

Copy

2. Select [Copy].

3. Select the desired setting item as needed.

Output Color

To select the mode for color or black and white copying.

1. Select [Output Color] on the [Copy] tab.

2. Select [Full Color] or [Black & White], and then select [OK].

Note: Color copy is secured with a passcode if the [Service Lock] setting for [Copy] is set to [On] (Color

Password Locked). If you set [Output Color] to [Full Color] and the [Service Lock] setting for [Copy] to [On] (Color Password Locked), you will need to enter the four digit passcode after pressing the <Start> button.

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Select Tray

To select a tray.

1. Select [Select Tray] on the [Copy] tab.

2. Select the desired setting, and then select [OK].

Copy

Note: Bold values are the factory default menu settings.

Auto The paper is fed from an automatically selected tray.

Tray5 (Bypass) The paper is fed from the Tray 5 (bypass).

Tray 1 The paper is fed from Tray 1.

Tray 2 The paper is fed from Tray 2.

Note: [Tray 2] is only available when the One Tray Module (Optional) is installed. When [Any] is

displayed as the paper size and type in Tray 5 (bypass), you can select the paper size and type from this menu.

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User Guide

Copy

Reduce/Enlarge

To reduce or enlarge the size of a copied image from 25 to 400% when you copy original documents from the document glass or the document feeder.

Note: When you make a reduced copy, black lines may appear at the bottom of your copy.

1. Select [Reduce/Enlarge] on the [Copy] tab.

2. Select the desired setting, and then select [OK].

mm series

Note: Bold values are the factory default menu settings.

100%

Auto%

50% A3  A5

70% A3  A4, B4  B5

81% B4  A4, B5  A5

86% A3  B4, A4  B5

115% B4  A3, B5  A4

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122% A4  B4, A5  B5

141% A4  A3, B5  B4

200% A5  A3

inch series

100%

Auto%

64%

8.5 x 11"  5.5 x 8.5"

70% A3  A4, B4  B5

Copy

78%

8.5 x 14"  8.5 x 11"

94% A3  11 x 17", A4  8.5 ×

11"

129%

8.5 x 11"  11 x 17"

141% A4  A3, B5  B4

180% 4 x 6"  8.5 x 11"

200% A5  A3

Note: You can also specify the value in increments of 1% from 25 to 400 by selecting [ ] or [ ] or

entering a value using the number pad. See the following table for specific zoom ratios.

Copy

A5 B5 A4 B4 A3

Original

A5 100% 122% 141% 172% 200%

B5 81% 100% 115% 141% 163%

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User Guide

Copy

A4 70% 86% 100% 122% 141%

B4 57% 70% 81% 100% 115%

A3 50% 61% 70% 86% 100%

2-Sided Copying

To make 2-sided copies with the specified binding position.

1. Select [2-Sided Copying] on the [Copy] tab.

2. Select the desired setting, and then select [OK].

Note: Bold values are the factory default menu settings.

1  1-Sided Select 1-sided or 2-sided and specify

12-Sided Binding of Output Long Edge Binding

binding position for the 2-sided copy.

Short Edge Binding

21-Sided Binding of Original Long Edge Binding

22-Sided Short Edge

Binding

When you are using the document glass and it is set to [12-Sided] or [22-Sided], the display prompts you for another page after pressing the <Start> button.

1. If you want to place a new document, replace the document with a new document, and then select [Continue] or press the <Start> button.

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2. If you finish copying, select [Print Now].

Note: When you use the document feeder to copy both sides of a document, the printed position of

the front and back of the document may differ if the size in the document size setting and the size of the document do not match. In this case, set [Original Size] to the same size as the document.

Lighten/Darken

To adjust the contrast to make the copy lighter or darker than the original.

1. Select the [Quality] tab, and then select [Lighten/Darken].

Copy

2. Select the desired level on the [Lighten/Darken] bar, and then select [OK].

You can select a contrast level from seven levels between [Darken] and [Lighten].

Selecting a cell on the left side of the bar makes the document contrast darker, and selecting a cell on the right side of the bar makes the document contrast lighter.

Note: Bold values are the factory default menu settings.

Darken +3 Works well with light documents or faint pencil markings.

Darken +2

Darken +1

Normal Works well with normal typed or printed documents.

Lighten +1 Works well with dark documents.

Lighten +2

Lighten +3

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User Guide

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Original Type

To select the copy image quality.

1. Select the [Quality] tab, and then select [Original Type].

2. Select the desired setting, and then select [OK].

Note: Bold values are the factory default menu settings.

Photo & Text Used for documents with photos and text.

Text Used for documents with text.

Photo Used for documents with photos.

Sharpness

To adjust the sharpness to make the copy image sharper or softer than the original.

1. Select the [Quality] tab, and then select [Sharpness].

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DocuCentre® SC2020

2. Select the desired setting, and then select [OK].

Note: Bold values are the factory default menu settings.

Sharpen Makes the copy image sharper than the original.

Normal The color clarity of the image is the same as the

original.

Soften Makes the copy image softer than the original.

Copy

Saturation

To adjust the amount of colors of the copy to make the colors darker or lighter than the original.

1. Select the [Quality] tab, and then select [Saturation].

2. Select the desired setting, and then select [OK].

Note: Bold values are the factory default menu settings.

Vivid Makes the copy image sharper than the original.

Normal The color clarity of the image is the same as the

original.

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Pastel Makes the copy image softer than the original.

Auto Background Suppression

To suppress the background of the original to enhance text on the copy.

1. Select the [Quality] tab, and then select [Auto Background Suppression].

2. Select [On], and then select [OK].

Collation

To sort the copy output. For example, if you make two copies of three page documents, one complete three page document will be printed followed by the second complete document.

1. Select the [Output] tab, and then select [Collation].

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Copy

2. Select the desired setting, and then select [OK].

Note: Bold values are the factory default menu settings.

Auto Only the documents loaded from the document feeder are copied in

collated order.

Collated Copies in collated order.

Uncollated Does not copy in collated order.

When you are using the document glass and it is set to [Collated], the display prompts you for another page after pressing the <Start> button.

1. If you want to place a new document, replace the document with a new document, and then select [Continue] or press the <Start> button.

2. If you finish copying, select [Print Now].

Original Size

To select the default document size.

1. Select the [Output] tab, and then select [Original Size].

2. Select the desired setting, and then select [OK].

Xerox

DocuCentre® SC2020

User Guide

Copy

mm series

Note: Bold values are the factory default menu settings.

Auto

A3 (297 x 420 mm)

B4 (257 x 364 mm)

A4 (297 x 210 mm)

A4 (210 x 297 mm)

B5 (257 x 182 mm)

B5 (182 x 257 mm)

A5 (148 x 210 mm)

8K (270 x 390 mm)

16K (270 x 195 mm)

16K (195 x 270 mm)

Tabloid (11 x 17")

Legal (8.5 x 14")

Folio (8.5 x 13")

Letter (8.5 x 11")

inch series

Auto

Tabloid (11 x 17")

Legal (8.5 x 14")

Folio (8.5 x 13")

Letter (8.5 x 11")

A3 (297 x 420 mm)

B4 (257 x 364 mm)

Xerox User Guide

DocuCentre® SC2020

A4 (297 x 210 mm)

A4 (210 x 297 mm)

B5 (257 x 182 mm)

B5 (182 x 257 mm)

A5 (148 x 210 mm)

8K (270 x 390 mm)

16K (270 x 195 mm)

16K (195 x 270 mm)

Pages Per Side

To print two original images to fit onto one sheet of paper.

1. Select the [Output] tab, and then select [Pages Per Side].

Copy

2. Select the desired setting, and then select [OK].

Note: Bold values are the factory default menu settings.

Off Does not perform Pages Per Side printing.

2-Up Automatically reduces the original pages to fit onto

one sheet of paper.

Xerox

DocuCentre® SC2020

User Guide

Copy

Edge Erase

To specify the top and bottom margins of the copy.

Note: Bold values are the factory default menu settings.

1. Select the [Output] tab, and then select [Edge Erase].

2. Select [ ] or [ ], or use the number pad to enter the desired value.

Top/Bottom 2 mm (0.1")

0  50 mm (0.0  2.0")

Left/Right 2 mm (0.1")

0  50 mm (0.0  2.0")

Middle 0 mm (0")

0  50 mm (0.0  2.0")

Specify the value in increments of 1 mm (0.1 inch).

Xerox User Guide

DocuCentre® SC2020

Fax

This chapter describes the Fax functions.

Note: This feature is available when the Fax Kit is (optional) installed.

Overview of Fax Operations

This section describes the basic flow of fax operations including placing document in the device, setting the recipient address, and making advanced settings.

You must set the [Region] and [Date & Time] items to use the Fax feature. For more information, refer to

Region on page 165 and Date & Time on page 175.

Placing Document

The following two methods are available to place document:

• Document feeder

• Single sheet

• Multiple sheets

•Document glass

• Single sheet

• Bound documents, such as books

Document Feeder

Supported document sizes

You can place standard size document in the document feeder.

When document is placed in the document feeder, the device detects the document size automatically.

The following standard size documents are detected automatically: A3 , B4 , A4 , A4 , B5 , B5

A5 , 11 × 17" , 8.5 × 14"

, 8.5 × 13"*, 8.5 × 11" , 8.5 × 11" , 8K , 16K , and 16K*.

Xerox® DocuCentre® SC2020

User Guide

Fax

The maximum supported document size is 297 x 431.8 mm (long).

Note: The document sizes with an asterisk can be automatically detected depending on the settings.

You can select one of the following alternative document sizes. For more information, refer to

Size Detected

on page 176.

– B5 (default) or 16K

– 8.5 × 14" (default) or 8.5 × 13"

When document containing pages of different sizes is placed in the device, the device uses the largest document size to scan the document.

The paper size for fax transmissions is different from the document sizes supporting automatic detection. For more information, refer to

Original Size on page 105.

– Supported documents types (weights)

Documents with weights from 38-128 g/m

(50-128 g/m2 for 2-Sided documents) can be placed in the

document feeder and scanned.

The document feeder accepts the following number of sheets.

Original

Document Type (g/m2)

Lightweight (38-80 g/m

Heavyweight (81-128 g/m

)

Number of Sheets

110 sheets

75 sheets

To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted documents, curled paper, or carbon-backed paper. If you can flatten the curled document, you can use the document.

Follow the steps below to place document in the document feeder.

You can place a single or multiple pages of a document.

1. Remove any paper clips or staples from document before placing it in the document feeder.

2. Place the document in the center of the document feeder, with the side to be scanned (or the front surface of a 2-Sided document) facing up.

Xerox User Guide

DocuCentre® SC2020

3. Align the document guides to each side of document.

4. Open the document stopper.

Fax

Document Glass

Document sizes supporting automatic detection

The document size is detected automatically when [Original Size] is set to [Auto].

The following document sizes are detected automatically: A3 , B4 , A4 , A4 , B5 , B5 , A5 , 11 × 17" , 8.5 × 11" , 8K , 16K , and 16K .

You can select one of the following document sizes from [Original Size].

A3 , B4 , A4 , B5 , A5 , 8K , 11 × 17" , 8.5 × 14" ,8.5 × 13" , and 8.5 × 11 .

The paper size for fax transmissions is different from the document sizes supporting automatic detection. For more information, refer to

WARNING: Do not apply excessive force to hold thick document on the document glass. It may break the

glass and cause injuries.

Follow the steps below to place a document on the document glass.

Original Size on page 105.

Xerox

DocuCentre® SC2020

User Guide

Fax

You can place a single sheet document or bound document such as book on the document glass.

1. Open the document glass cover.

When using the document glass, make sure to close the document glass cover after finishing your copy job.

2. Place document face down, and align it against the top left corner of the document glass.

3. Close the document glass cover.

Specifying the Recipient

Follow the steps below to specify the fax recipient.

Xerox User Guide

DocuCentre® SC2020

Check the recipient before sending a fax.

<Services Home> button

1. Press the <Services Home> button.

2. Select [Fax].

Notes:

You must enter the [Region] setting to use the Fax feature. If a message asking you to set

•

the region appears when you select [Fax], set your region.

• For information on how to make the setting, refer to Region on page 165.

Fax

Services Home

Job Status

Machine Status

Using the numeric keypad

To enter the fax recipient's number directly:

1. Use the numeric keypad to enter the fax recipient's number.

Notes:

•

To delete the entered numbers, press the <C> (Clear) button.

• You can enter fax numbers of up to 50 digits in length.

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DocuCentre® SC2020

User Guide

Fax

Using the Speed Dial function

To specify the fax recipient by entering a Speed Dial number (001 to 200) registered in the address book:

1. Select the [ ] button.

2. Use the numeric keypad to enter the Speed Dial number.

Note: To delete the entered numbers, press the <C> (Clear) button.

Using the Address Book

To select a fax number, select the [ ] button, and then select one of the following.

• Device Address Book - Individuals: Select an individual fax number and then select [OK].

• Device Address Book - Groups: Select a group dial number and then select [OK].

• Search Network Address Book - Groups: Search and select a fax number from the LDAP server and then select [OK].

Notes:

•

The fax number needs to be registered before you can select address book.

• Of you are using the LDAP server address book, [Fax Server Address Book] must be set to

[On]. For more information, refer to

Fax Server Address Book on page 179.

Making Advanced Settings

Note: You may need to enter a passcode to use the copy feature. Ask your system administrator for

the passcode.

1. Make advanced settings as needed.

Example: Settings in the [Options] tab

For more information on advanced settings, refer to

Advanced Fax Settings on page 100.

Xerox User Guide

DocuCentre® SC2020

Xerox DocuCentre SC2020 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Before Using the Device

Preface

Types of Manuals

Accompanying Manuals

User Guide (Driver CD Kit)

Basic Operation Guide

Using This Guide

Organization of This Guide

Conventions

Safety Notes

Electrical Safety

Device Installation

Others

Operational Safety

Consumables

Location of Warning and Caution Labels

Regulation

Radio Frequency Emissions (Class A)

Environment

About License

JPEG Code

Libcurl

FreeBSD

WIDE DHCP Client

ICC Profile Header

JPEG Library

Independent JPEG Group's free JPEG software

Contents of this directory

Math Library

Legal Notice

Environment Settings

Supported Environment

Print Feature

Scan Feature

Using the USB connection

Scan with PC application

Using the Network connection

Scan to Email

Scan to PC (Network)

Fax Feature

Interface Cables

Using the USB Interface

Using the Ethernet Interface

Setting the Network Environment

Configuration on the Device

Configuration on the Computer

Setting the Device IP Address (IPv4)

Setting the Device IP Address (IPv6)

When Using the Printer Setup Utility for Setting the IP Address

Activating the Communication Port To Use

Using CentreWare Internet Services

CentreWare Internet Services

Supported Environments and Settings

Operating Systems and Web Browsers

Web Browser Settings

Starting CentreWare Internet Services

Installing the Print Driver/Scan Driver

Installing the Print Driver

Installing the Scan Driver

Uninstalling

Uninstalling the Print Driver

Uninstalling Other Software

Product Overview

Device Components

Front, Left Side

Right Side, Rear

Inside

Duplex Automatic Document Feeder

Power Source

Turning the Power On

Turning the Power Off

Power Saver Modes

Entering Power Saver Modes

Exiting Power Saver Modes

Control Panel