Xerox DocuCentre-IV 2060, DocuCentre-IV 3060, DocuCentre-IV 3065 Administrator Guide

DocuCentre-IV 3065
DocuCentre-IV 3060
DocuCentre-IV 2060

Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other
countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 13

Preface ...................................................................................................................... 14

Types of Manuals ...................................................................................................... 15

Using This Guide ....................................................................................................... 16

Organization of This Guide ................................................................................... 16

Conventions .......................................................................................................... 17

Interface Cables ........................................................................................................ 19

Using the USB Interface ....................................................................................... 19

Using the Ethernet Interface ................................................................................. 19

Energy Saver Mode ................................................................................................... 21

Changing the Interval for Entering Energy Saver Mode ....................................... 21

Customizing the Control Panel .................................................................................. 24

Changing the Screen Default ................................................................................ 24

Setting the Screen After Auto Clear...................................................................... 25

Customizing the Button Layout ............................................................................. 26

Assigning Services to the <Custom> Buttons ....................................................... 30

Adjusting Screen Brightness ................................................................................. 31

Table of Contents

Entering Text ............................................................................................................. 32

2 Paper and Other Media ........................................................................................... 33

Paper Types .............................................................................................................. 34

Paper Type Classification ..................................................................................... 34

Loadable Paper Quantity and Weight .................................................................. 35

Supported Paper................................................................................................... 36

Loading Paper ........................................................................................................... 39

Loading Paper in Trays 1 to 4............................................................................... 39

Loading Paper in Tray 3 (When Tandem Tray Module is Installed)...................... 41

Loading Paper in Tray 4 (When Tandem Tray Module is Installed)...................... 42

Loading Paper in Tray 5........................................................................................ 43

Loading Paper in Tray 6 (HCF A4 1) .................................................................... 44

Changing the Paper Size........................................................................................... 45

Changing the Paper Size for Trays 1 to 4............................................................. 45

Changing the Paper Size for Tray 3 (When Tandem Tray Module is Installed).... 47

Changing the Paper Size for Tray 4 (When Tandem Tray Module is Installed).... 48

Changing the Paper Size for Tray 6 (HCF A4 1) .................................................. 49

Changing the Paper Settings..................................................................................... 51

3 Maintenance ............................................................................................................. 53

Replacing Consumables............................................................................................ 54

Replacing Toner Cartridges .................................................................................. 55

1

Replacing the Drum Cartridge

(for customers having a spot maintenance contract).............................................58

Replacing Staple Cartridge (for Finisher-A1).........................................................60

Replacing Staple Cartridge (for Finisher-B1).........................................................62

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ....................63

Emptying Punch Waste Container (for Finisher-B1)..............................................64

Replacing Stamp ...................................................................................................65

Replacing Fusing Unit............................................................................................66

Cleaning the Machine.................................................................................................69

Cleaning the Exterior .............................................................................................69

Cleaning the Touch Screen ...................................................................................69

Cleaning the Document Cover and Document Glass ............................................70

Cleaning the Film and Constant Velocity Transport Glass ....................................70

Cleaning the Document Feeder Rollers.................................................................71

Printing a Report/List ..................................................................................................72

Deleting a Private Charge Print Job with an Invalid User ID ......................................73

Setting Restore Tool...................................................................................................74

4 Machine Status .........................................................................................................75

Overview of Machine Status.......................................................................................76

Machine Information ...................................................................................................77

General Information ...............................................................................................77

Paper Tray Status..................................................................................................79

Print Reports..........................................................................................................80

Automatically Printed Reports/Lists .......................................................................87

Overwrite Hard Disk...............................................................................................89

Print Mode .............................................................................................................89

Fax Receiving Mode ..............................................................................................91

Faults..........................................................................................................................92

Supplies......................................................................................................................93

Billing Information .......................................................................................................94

Billing Information ..................................................................................................94

User Account Billing Information............................................................................95

5 Tools..........................................................................................................................97

System Settings Procedure........................................................................................98

Step 1 Entering System Administration Mode .......................................................98

Step 2 Entering the System Administrator User ID and Passcode ........................98

Step 3 Selecting [Tools] .........................................................................................99

Step 4 Selecting a Setting Item on the [Tools] Screen ..........................................99

Step 5 Setting a Feature ......................................................................................100

Step 6 Exiting System Administration Mode........................................................100

Tools Menu List ........................................................................................................101

2

Table of Contents

Common Service Settings ....................................................................................... 113

Machine Clock/Timers ........................................................................................ 113

Audio Tones........................................................................................................ 116

Screen/Button Settings ....................................................................................... 117

Paper Tray Settings ............................................................................................ 119

Image Quality...................................................................................................... 121

Reports ............................................................................................................... 122

Maintenance ....................................................................................................... 123

Watermark .......................................................................................................... 125

Force Annotation................................................................................................. 127

Print Universal Unique ID.................................................................................... 128

Notify Job Completion by E-mail......................................................................... 129

Other Settings ..................................................................................................... 129

Copy Service Settings ............................................................................................. 137

Copy Tab - Features Allocation .......................................................................... 137

Preset Buttons .................................................................................................... 138

Copy Defaults ..................................................................................................... 138

Copy Control ....................................................................................................... 142

Original Size Defaults ......................................................................................... 143

Reduce/Enlarge Presets ..................................................................................... 144

Annotations - Create Comments......................................................................... 144

Connectivity & Network Setup ................................................................................. 145

Port Settings ....................................................................................................... 145

Protocol Settings................................................................................................. 149

Machine’s E-mail Address/Host Name ............................................................... 152

Proxy Server Settings ......................................................................................... 153

EP Proxy Server Setup ....................................................................................... 154

SIP Settings ........................................................................................................ 156

T.38 Settings....................................................................................................... 158

Outgoing/Incoming E-mail Settings..................................................................... 159

Remote Authentication/Directory Service ........................................................... 160

Security Settings ................................................................................................. 164

Other Settings ..................................................................................................... 168

Print Service Settings .............................................................................................. 169

Allocate Memory ................................................................................................. 169

Delete Form ........................................................................................................ 171

Other Settings ..................................................................................................... 171

Scan Service Settings ............................................................................................. 175

First Tab.............................................................................................................. 175

Scan Defaults...................................................................................................... 176

Scan to PC Defaults............................................................................................ 178

Original Size Defaults ......................................................................................... 178

Output Size Defaults ........................................................................................... 179

Reduce/Enlarge Presets ..................................................................................... 179

Other Settings ..................................................................................................... 179

3

Fax Service Settings ................................................................................................182

Screen Defaults ...................................................................................................182

Fax Defaults.........................................................................................................183

Fax Control ..........................................................................................................184

Fax Received Options .........................................................................................189

Reduce/Enlarge Presets ......................................................................................189

Original Size Defaults ..........................................................................................190

Local Terminal Information ..................................................................................190

Internet Fax Control .............................................................................................191

E-mail/Internet Fax Service Settings ........................................................................194

E-mail Control ......................................................................................................194

Folder Service Settings ............................................................................................197

Job Flow Service Settings ........................................................................................198

Media Print Service Settings ....................................................................................199

Stored File Settings ..................................................................................................200

Setup ........................................................................................................................202

Create Folder.......................................................................................................202

Stored Programming............................................................................................204

Create Job Flow Sheet ........................................................................................204

Create Job Flow Sheet Keyword .........................................................................211

Add Address Book Entry......................................................................................212

Create Fax Group Recipients ..............................................................................219

Add Fax Comment...............................................................................................220

Paper Tray Attributes ...........................................................................................220

Accounting................................................................................................................221

Create/View User Accounts .................................................................................221

View Accounts .....................................................................................................223

Reset User Accounts ...........................................................................................224

System Administrator's Meter (Copy Jobs)..........................................................225

Accounting Type ..................................................................................................225

Accounting Login Screen Settings .......................................................................226

Fax Billing Data....................................................................................................227

Accounting/Billing Device Settings ......................................................................227

Authentication/Security Settings...............................................................................229

System Administrator Settings.............................................................................229

Authentication ......................................................................................................230

Allow User to Disable Active Settings..................................................................236

Job Status Default ...............................................................................................237

Overwrite Hard Disk.............................................................................................237

6 CentreWare Internet Services Settings ................................................................239

Installation of CentreWare Internet Services ............................................................240

Preparations ........................................................................................................240

Configuration on the Machine..............................................................................240

4

Table of Contents

Starting CentreWare Internet Services.................................................................... 242

Configuring Machine Settings Using CentreWare Internet Services ....................... 243

7 Printer Environment Settings ............................................................................... 247

Print Overview ......................................................................................................... 248

Installation When Using USB Port........................................................................... 251

Step 1 Preparations ............................................................................................ 251

Step 2 Configuration on the Machine.................................................................. 251

Step 3 Configuration on the Computer ............................................................... 252

CentreWare Internet Services Setting Items....................................................... 252

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 253

Step 1 Preparations ............................................................................................ 253

Step 2 Configuration on the Machine.................................................................. 253

Step 3 Configuration on the Computer ............................................................... 254

CentreWare Internet Services Setting Items....................................................... 255

Installation When Using NetWare............................................................................ 256

Step 1 Preparations ............................................................................................ 256

Step 2 Configuration on the Machine.................................................................. 256

Step 3 Configuration on the Computer ............................................................... 258

CentreWare Internet Services Setting Items....................................................... 258

Installation When Using Microsoft Network (SMB) .................................................. 259

Step 1 Preparations ............................................................................................ 259

Step 2 Configuration on the Machine.................................................................. 259

Step 3 Configuration on the Computer ............................................................... 260

CentreWare Internet Services Setting Items....................................................... 260

Installation When Using Internet Printing Protocol (IPP) ......................................... 261

Step 1 Preparations ............................................................................................ 261

Step 2 Configuration on the Machine.................................................................. 261

Step 3 Configuration on the Computer ............................................................... 262

CentreWare Internet Services Setting Items....................................................... 262

Installation When Using EtherTalk .......................................................................... 263

Step 1 Preparations ............................................................................................ 263

Step 2 Configuration on the Machine.................................................................. 263

Step 3 Configuration on the Computer ............................................................... 264

CentreWare Internet Services Setting Items....................................................... 264

8 E-mail Environment Settings................................................................................ 265

E-mail Overview ...................................................................................................... 266

Preparations ............................................................................................................ 268

Installation Procedures ............................................................................................ 270

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 270

Step 2 Configuring E-mail Environment.............................................................. 271

CentreWare Internet Services Setting Items....................................................... 272

5

9 Scanner Environment Settings .............................................................................273

Scan Service Overview ............................................................................................274

Configuration of Store to Folder ...............................................................................276

Step 1 Enabling Port and Setting up TCP/IP .......................................................276

Step 2 Registering a Folder .................................................................................277

Step 3 Configuring a Computer ...........................................................................277

Configuration of Scan to PC .....................................................................................278

Step 1 Preparations .............................................................................................278

Step 2 Enabling Port and Setting up TCP/IP .......................................................279

Configuration of Store to USB ..................................................................................280

Step 1 Available USB Memory Devices...............................................................280

CentreWare Internet Services Setting Items .......................................................280

Configuration of Network Scanning (Job Template Scanning).................................281

Step 1 Preparations .............................................................................................281

Step 2 Enabling Ports and Setting up TCP/IP .....................................................281

Step 3 Configuring the SNMP Port ......................................................................282

Step 4 Configuration on the Computer ................................................................282

Configuration of Scan to Home ................................................................................283

Step 1 Preparations .............................................................................................283

Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................283

Step 3 Configuring Remote Authentication..........................................................284

Step 4 Configuring Scan to Home .......................................................................285

Step 5 Configuration on the Computer ................................................................286

Configuration of Job Flow Sheets ............................................................................287

Step 1 Enabling Ports and Setting up TCP/IP .....................................................287

Step 2 Configuring the SNMP Port ......................................................................288

Step 3 Configuration on the Computer ................................................................288

Configuration of Store & Send Link ..........................................................................289

Step 1 Configuring E-mail ....................................................................................289

Step 2 Enabling Authentication............................................................................289

Step 3 Other Settings ..........................................................................................289

CentreWare Internet Services Setting Items .......................................................290

Configuration of Store to WSD .................................................................................291

Step 1 Preparations .............................................................................................291

Step 2 Enabling Port............................................................................................291

Step 3 Confirmation on the Computer .................................................................292

10 Using IP Fax (SIP)...................................................................................................293

IP Fax (SIP) Overview..............................................................................................294

Preparations .............................................................................................................294

System Requirements for the Machine................................................................294

Settings by System Configuration........................................................................294

Installation Procedures .............................................................................................295

Step 1 Enabling Port and Setting up TCP/IP .......................................................295

6

Table of Contents

Step 2 Configuring the SIP User Name .............................................................. 296

Step 3 Configuring Fax Environment .................................................................. 296

Step 4 Configuring the SIP Server...................................................................... 297

Step 5 Registering the VoIP Gateway ................................................................ 298

11 Using the Internet Fax Service ............................................................................. 301

Internet Fax Overview ............................................................................................. 302

Preparations ............................................................................................................ 302

System Requirements for the Machine............................................................... 302

E-Mail Environment............................................................................................. 303

Installation Procedures ............................................................................................ 304

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 304

Step 2 Configuring E-mail Environment.............................................................. 305

Step 3 Testing the Internet Fax........................................................................... 306

12 Using the Server Fax Service ............................................................................... 307

Server Fax Overview ............................................................................................... 308

Preparations ............................................................................................................ 309

System Requirements for the Machine............................................................... 309

Installation Procedure .............................................................................................. 310

Installation Overview ........................................................................................... 310

Step 1 Fax Settings............................................................................................. 310

Step 2 Setting the Server Fax Feature ............................................................... 311

13 Encryption and Digital Signature Settings.......................................................... 313

Encryption and Digital Signature Overview ............................................................. 314

Types of Certificate ............................................................................................. 314

Encryption Features for Communication............................................................. 314

Encryption and Digital-Signature Features for Scan Files .................................. 315

Configuration of HTTP Communications Encryption ............................................... 316

Installation Overview ........................................................................................... 316

Step1 Configuration on the Machine................................................................... 316

Step2 Configuration on the Computer ................................................................ 317

Configuration of Encryption using IPSec ................................................................. 318

Installation Overview ........................................................................................... 318

Step1 Import and Configuration of a Certificate .................................................. 318

Step2 Configuration on the Machine (Configuration of IPSec) ........................... 319

Step3 Configuration on the Computer ................................................................ 320

Configuration of E-mail Encryption/Digital Signature............................................... 321

Installation Overview ........................................................................................... 321

Step1 Configuration on the Machine................................................................... 321

Step2 Configuration on Sender and Recipient.................................................... 323

Configuration of PDF/DocuWorks/XPS Signature ................................................... 325

Installation Overview ........................................................................................... 325

Step1 Configuration on the Machine................................................................... 325

7

Step2 Configuration on the Computer .................................................................326

14 Authentication and Accounting Features ............................................................327

Overview of Authentication and Accounting Feature ...............................................328

Overview of Authentication Feature.....................................................................328

Overview of Accounting Feature..........................................................................329

Authentication...........................................................................................................330

User Types Managed by Authentication Feature ................................................330

User Roles and Authorization Groups .................................................................331

Types of Authentication .......................................................................................332

Types of Account Administration .........................................................................333

Authentication and Accounting Relationship .......................................................334

Services Controlled by Authentication......................................................................335

Overview..............................................................................................................335

Services Restricted by User ID Authentication ....................................................335

Services Restricted by the Combined Use of Smart Card Authentication

and User ID Authentication ..................................................................................338

Authentication for Job Flow Sheets and Folders ......................................................341

Overview..............................................................................................................341

When the Authentication Feature is Disabled......................................................343

When the Authentication Feature is Enabled ......................................................346

Jobs Manageable by Account Administration ..........................................................349

Configuration for Authentication ...............................................................................352

Installation Overview............................................................................................352

Enabling Authentication .......................................................................................352

Changing the Default Authorization Group Settings ............................................355

Creating an Authorization Group .........................................................................355

Configuration for IC Card Reader (Optional)............................................................357

Step 1 Preparations .............................................................................................357

Step 2 Logout Method Using the Smart Card......................................................357

Step 3 Registering Smart Card Information.........................................................358

Configuration for Account Administration .................................................................359

Step 1 Selecting an Accounting Type..................................................................359

Step 2 Registering User Information....................................................................359

User Authentication Operations ...............................................................................361

Authenticating Login Users ..................................................................................361

Changing Passcode.............................................................................................362

15 Problem Solving .....................................................................................................363

Troubleshooting........................................................................................................364

Machine Trouble.......................................................................................................365

Image Quality Trouble ..............................................................................................370

Trouble during Copying ............................................................................................375

Unable to Copy ....................................................................................................375

8

Table of Contents

The Copy Result is Not What was Expected ...................................................... 376

Trouble during Printing ............................................................................................ 378

Unable to Print .................................................................................................... 378

The Print Result is Not What was Expected ....................................................... 379

Trouble during Faxing.............................................................................................. 381

Sending Problems............................................................................................... 381

Receiving Problems ............................................................................................ 386

Trouble during Scanning ......................................................................................... 390

Unable to Scan with the Machine ....................................................................... 390

Unable to Import Scanned Documents to the Computer .................................... 391

Unable to Send a Scanned Document over the Network (FTP/SMB) ................ 392

Unable to Send E-mail ........................................................................................ 393

The Image is not What was Expected ................................................................ 393

Network-related Problems ....................................................................................... 395

When using SMB ................................................................................................ 395

When using NetWare .......................................................................................... 397

When using TCP/IP ............................................................................................ 401

When using EtherTalk......................................................................................... 402

CentreWare Internet Services Problems ............................................................ 403

E-mail Features Problems .................................................................................. 404

Internet/Intranet Connection Problems ............................................................... 405

IPv4 and IPv6 Connection Problems .................................................................. 406

Media Print - Text Trouble ....................................................................................... 409

Error Code ............................................................................................................... 410

Other Errors ........................................................................................................ 488

Paper Jams ............................................................................................................. 489

Paper Jams in Top Left Cover A ......................................................................... 490

Paper Jams in Bottom Left Cover B.................................................................... 492

Paper Jams in Bottom Left Cover C ................................................................... 492

Paper Jams in Top Left Cover E ......................................................................... 493

Paper Jams in Trays 1 to 4 ................................................................................. 494

Paper Jams in Tray 3 (When Tandem Tray Module is Installed) ........................ 494

Paper Jams in Tray 4 (When Tandem Tray Module is Installed) ........................ 495

Paper Jams in Tray 5 .......................................................................................... 496

Paper Jams in Tray 6 (HCF A4 1)....................................................................... 497

Paper Jams in Duplex Module D ........................................................................ 499

Paper Jams in Finisher-A1.................................................................................. 499

Paper Jams in Finisher-B1.................................................................................. 500

Document Jams....................................................................................................... 502

Stapler Faults .......................................................................................................... 504

Staple Jams in Staple Cartridge (For Finisher-A1) ............................................. 505

Staple Jams in Staple Cartridge (For Finisher-B1) ............................................. 506

9

16 Appendix .................................................................................................................509

Specifications ...........................................................................................................510

Printable Area...........................................................................................................522

Standard Printable Area ......................................................................................522

Extended Printable Area ......................................................................................522

Internal Fonts ...........................................................................................................523

Optional Components...............................................................................................525

ESC/P-K Emulation ..................................................................................................528

Emulation.............................................................................................................528

Fonts....................................................................................................................529

Output Feature.....................................................................................................529

ESC/P-K Emulation Print Features ......................................................................529

ESC/P-K Emulation Settings ...............................................................................530

Magnification Table..............................................................................................537

Paper Size and Number of Printable Characters.................................................541

PDF Direct Print .......................................................................................................543

PDF Direct Print Settings.....................................................................................543

DocuWorks Direct Print ............................................................................................545

DocuWorks Direct Print Settings .........................................................................545

PCL Emulation .........................................................................................................547

Emulation.............................................................................................................547

Fonts....................................................................................................................547

Output Feature.....................................................................................................549

PCL Emulation Settings.......................................................................................549

HP-GL2 Emulation ...................................................................................................554

Emulation.............................................................................................................554

Fonts....................................................................................................................554

Output Feature.....................................................................................................555

Factory Default Settings ......................................................................................555

HP-GL/2 Emulation Settings ................................................................................556

Hard Clip Area .....................................................................................................563

Printable Area ......................................................................................................564

Auto Layout..........................................................................................................565

Notes and Restrictions .............................................................................................572

Notes and Restrictions on the Use of the Machine..............................................572

Notes and Restrictions on the Use of the Copy Feature .....................................574

Notes and Restrictions on the Use of the Print Feature ......................................575

Notes and Restrictions on the Use of the Scan Features....................................577

Notes and Restrictions on the Use of the Fax Feature........................................581

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature ...............582

Notes and Restrictions for IP Fax (SIP)...............................................................587

Notes and Restrictions when Connecting with Internet Service Provider ............588

Notes and Restrictions on the Interrupt Mode .....................................................590

Notes and Restrictions on Folders.......................................................................592

10

Table of Contents

Notes and Restrictions when Connecting to Internet or Intranet ........................ 592

Notes and Restrictions when Operating from Computers................................... 592

Notes and Restrictions on Job Flows.................................................................. 594

Notes and Restrictions on the Security Features................................................ 594

Notes and Restrictions on the Authentication and Accounting Features ............ 595

Notes and Restrictions for Using SMB................................................................ 595

Notes and Restrictions for Using TCP/IP............................................................ 597

Notes and Restrictions for Using EtherTalk ........................................................ 598

Notes and Restrictions for Using Bonjour ........................................................... 599

Notes and Restrictions for IPv6 Connection ....................................................... 599

Notes and Restrictions for USB Cable Distribution ............................................. 601

Using the Telephone ............................................................................................... 602

Placing a Call ...................................................................................................... 602

Activity Report ......................................................................................................... 604

Installing the HDD Extension Kit (Optional) ............................................................. 607

Installing the Extension System Memory (2 GB) (Optional) .................................... 610

EP System............................................................................................................... 613

Installing the TC/SC Font Kit (Optional) .................................................................. 614

Glossary .................................................................................................................. 617

Index.............................................................................................................................. 619

11

12

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.

z

Preface .......................................................................................................14

z

Types of Manuals .......................................................................................15

z

Using This Guide ........................................................................................16

z

Interface Cables.......................................................................................... 19

z

Energy Saver Mode .................................................................................... 21

z

Customizing the Control Panel ...................................................................24

z

Entering Text .............................................................................................. 32

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting DocuCentre-IV 3065/3060/2060 (hereafter referred to as "the
machine").

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that you are
knowledgeable of computer networks. When you need additional information, refer to
the manuals provided with the personal computer, operating system, and network
products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.

14

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure
network and how to solve problems that may occur with the machine. This guide also
describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management
and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and
the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web
browser, and how to import scanned data to a computer from the machine.

Important • To display the online help for CentreWare Internet Services, users need to have the

environment to connect to the internet. The communication fee shall be borne by you.

Before Using the Machine

1

Guides for Optional Components

Optional components are available for the machine. Some of them come with user
guides. The guides for optional components describe all the necessary steps for using
the optional components and for installing the software.

15

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and
how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using IP Fax (SIP)

Describes the settings to use the services via the IP Fax (SIP) service on the machine.

11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

12 Using the Server Fax Service

Describes how to use the Server Fax service on the machine.

16

13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

14 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for
each feature and the Accounting feature to manage the use of each feature based on
the Login Type selected.

15 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

16 Appendix

Describes the specifications of the machine, optional accessories, and cautions/
restrictions.

Conventions

Using This Guide

Before Using the Machine

z

The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your machine configuration.

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The procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.

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In this document, "Computer" refers to a personal computer or workstation.

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The following terms are used in this guide:

Important : Important information that you should read.

Note : Additional information on operations or features.

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The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

• Names of CD-ROM, features, and touch screen messages
and input text.

[ ] : • Folders, files, applications, button or menu names displayed

on the touch screen.

• Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Hardware buttons on the control panel.

1

< > key : Keys on the keyboard of the computer.

> : • Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] to search for files and folders.

• Cross-reference
For example: "Refer to "5 Tools" > "Common Service
Settings" > "Audio Tones" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common

17

1 Before Using the Machine

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

Before Using the Machine

1

Service Settings" in chapter 5 Tools of the Administrator
Guide.

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Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation

when you view the machine from the front.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape

orientation when you view the machine from the front.

18

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When
connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect the USB cable to the USB 2.0

interface connector.

Before Using the Machine

1

6 Connect the other end of the USB cable to

the computer.

7 Press the main power switch to the [ | ] position to switch on the main power.

8 Close the front cover.

9 Press the power switch to the [ | ] position to switch on the power.

10 Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.247).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following three types.

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1000BASE-T

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100BASE-TX

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10BASE-T

Note • Gigabit Ethernet Kit (optional) is required for using 1000BASE-T.

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

19

1 Before Using the Machine

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect the Ethernet cable to the Ethernet

Before Using the Machine

6 Press the main power switch to the [ | ] position to switch on the main power.

interface connector.

Note • Always use the correct Ethernet cable

with your network connection. When you
replace the cable, contact our Customer
Support Center.

• This connector will be disabled while
10BASE-T/100BASE-TX/1000Base-T
connector being activeted. For using
10BASE-T/100BASE-TX/1000Base-T
connector, Gigabit Ethernet Kit (optional)
is required.

1

7 Close the front cover.

8 Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.247).

20

Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power
consumption by saving the electricity to the machine when no copy or print data is
received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.
When you press the <Energy Saver> button or do not use the machine for a specified

period of time, the machine enters the Low Power mode.
When time exceeds the time specified in the Low Power mode, the machine then
enters the Sleep mode.

Low Power Mode

The Low Power mode reduces the power to the control panel and the fusing unit.
It extinguishes the touch screen and lights up the <Energy Saver> button on the control

panel. To activate the machine, press the <Energy Saver> button. Pressing the
<Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

Note • By factory default, the machine will be in Sleep Mode after one minute of inactivity (By

factory default, Low Power Mode is disabled.)

Sleep Mode

The Sleep mode reduces the power to the machine even more than the Low Power
mode.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control
panel. To activate the machine, press the <Energy Saver> button. Pressing the
<Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and enable
to use the machine.

Note • When the following device is connected to the machine and a user performs the following

operation, the Low Power mode can be deactivated without pressing the <Energy Saver>
button. If the machine is in the Sleep mode, however, the Sleep mode will not be deactivated
by the operation. By setting longer time to elapse until the machine enters the Sleep mode,
you can make the machine to exit the Energy Saver mode without pressing the <Energy
Saver> button. For more information on how to change the time to elapse until the machine
enters the Sleep mode, refer to "Changing the Interval for Entering Energy Saver Mode"
(P.21).

• Touch the card to IC Card Reader (optional).

• When the machine enters the Low Power mode during a user is authenticated, the machine

exits the authentication mode.

Before Using the Machine

1

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.
To activate the Energy Saver, set the time to elapse until the machine enters the Low

Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note • You can set the time to elapse until the machine enters the Low Power mode and the Sleep

mode from 1 to 240 minutes in 1 minute increments.

21

1 Before Using the Machine

<Log In/Out> button

1 Press the <Log In/Out> button.

Before Using the Machine

2 Enter the system administrator’s user ID with

1

3 Select [Tools] on the [Services Home]

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the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Machine Clock/Timers].

5 Select [Energy Saver Timers], and then

select [Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Using [] and [], set the time to elapse until

entering the Energy Saver mode, in 1 minute
increments.

22

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power
mode.

Energy Saver Mode

Note • The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot

disable the Low Power mode.

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is [1] minutes. You must set a

longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
to Low Power Mode].

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

9 Select [Close].

Before Using the Machine

1

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1 Before Using the Machine

<Log In/Out> button

Customizing the Control Panel

Before Using the Machine

You can change the services displayed on the touch screen or the features assigned
to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after
Auto Clear, the services displayed on the [Services Home] screen, and the services
assigned to the <Custom> buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button
Settings" (P.117).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy

1

Saver mode is deactivated.
The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

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2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

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5 Select [Screen Default], and then select

<Log In/Out> button

[Change Settings].

6 Select a service you want to display.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

7 Select [Save].

Setting the Screen After Auto Clear

Customizing the Control Panel

Before Using the Machine

1

You can select the screen to be displayed after Auto Clear from [Last Selection Screen]
or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.114).

1 Press the <Log In/Out> button.

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2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

25

1 Before Using the Machine

Service buttons

Additional feature
buttons

4 Select [System Settings] > [Common

Before Using the Machine

5 Select [Screen After Auto Clear], and then

1

6 Select [Last Selection Screen] or [Services

Service Settings] > [Screen/Button Settings].

select [Change Settings].

Home].

7 Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services
Home] screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will not be displayed on the screen. Grayed out

buttons cannot be used as a result of malfunctioning.

• When the Custom Services are enabled, you can configure the machine to display the
screen of the Custom Services when the <Services Home> button is pressed. For more
information, contact our Customer Support Center.

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Copy

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Fax/Internet Fax

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E-mail

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Simple Copy

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Simple Fax

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Scan to PC

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Store to Folder

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Send from Folder

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Stored Programming

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Network Scanning

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Store & Send Link

Note • This service is not displayed as default.

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Store to USB

26

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<Log In/Out> button

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z

z

z

z

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Services Home

Media Print - Text

Store to WSD

Job Flow Sheets

Language

Screen Brightness

Setup

Activity Report

Fax Receiving Mode

Print Mode

Customizing the Control Panel

Before Using the Machine

You can select service buttons, which are displayed on the [Services Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

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2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

1

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

27

1 Before Using the Machine

<Log In/Out> button

5 Select [Services Home], and then select

Before Using the Machine

6 Select the position where you want to assign

1

7 Select a service you want to display on the

[Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

a service.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• The layout of the buttons in this screen
corresponds to the layout of those on the
[Services Home] screen.

[Services Home] screen.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• You cannot assign the same feature to
more than one button.

8 Select [Save].

9 Select [Save].

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the [Services Home]
screen.

If you select [(Not Assigned)], the position of the selected button becomes blank.
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the

[Setup] button, select the [Show this in Admin mode] check box.

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

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When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".