Xerox ApeosPort-III C5500, ApeosPort-III C6500, ApeosPort-III C7600, DocuCentre-III C5500, DocuCentre-III C6500 Administrator Guide

ApeosPort-III C7600/C6500/C5500

DocuCentre-III C7600/C6500/C5500

Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH.

All product/brand names are trademarks or registered trademarks of the respective holders.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 11

Preface ...................................................................................................................... 12

Types of Manuals ...................................................................................................... 13

Using This Guide ....................................................................................................... 14

Organization of This Guide ................................................................................... 14

Conventions .......................................................................................................... 15

Interface Cables ........................................................................................................ 17

Using the USB Interface ....................................................................................... 17

Using the Ethernet Interface ................................................................................. 17

Energy Saver Mode................................................................................................... 19

Changing the Energy Saver Mode Change Interval ............................................. 19

Customizing the Control Panel.................................................................................. 22

Table of Contents

Entering Text ............................................................................................................. 27

2 Paper and Other Media ........................................................................................... 29

Paper Types .............................................................................................................. 30

Supported Paper Type.......................................................................................... 30

Loading Paper ........................................................................................................... 33

Loading Paper in the Trays 1 to 2......................................................................... 33

Loading Paper in the Tray 3.................................................................................. 34

Loading Paper in the Tray 4.................................................................................. 35

Loading Paper in the Tray 5 (Bypass) .................................................................. 35

Loading Tab Stock Paper in the Tray 5 (Bypass) ................................................. 36

Loading Paper in the Tray 6 (HCF2 (2000 Sheets)) ............................................. 37

Loading Paper in the Tray 8 (Interposer).............................................................. 38

Loading Tab Stock Paper in the Tray 8 (Interposer)............................................. 39

Changing the Paper Size........................................................................................... 40

Changing the Paper Size for the Trays 1 to 2....................................................... 40

Changing the Paper Size for the Tray 3................................................................ 41

Changing the Paper Size for the Tray 4................................................................ 42

Changing the Paper Size for the Tray 6 (HCF2 (2000 Sheets)) ........................... 43

Changing the Paper Settings..................................................................................... 46

3 Maintenance............................................................................................................. 49

Replacing Consumables............................................................................................ 50

Replacing the Toner Cartridges............................................................................ 52

Replacing the Waste Toner Bottle ........................................................................ 53

Replacing Drum Cartridge R1

(for customers having a spot maintenance contract)............................................ 55

1

Replacing Drum Cartridge R2/R3/R4

(for customers having a spot maintenance contract).............................................59

Replacing the Staple Cartridge for Finisher C or Finisher C w/Booklet .................63

Replacing the Booklet Staple Cartridge

(Finisher C w/Booklet or D-Finisher with Booklet Maker) ......................................64

Replacing the Staple Cartridge for D-Finisher with Booklet Maker........................66

Emptying the Punch Scrap Container

for Finisher C or Finisher C w/Booklet ...................................................................67

Emptying the Punch Scrap Container for D-Finisher with Booklet Maker .............68

Replacing the Staple Scrap Container for D-Finisher with Booklet Maker ............69

Cleaning the Machine.................................................................................................71

Cleaning the Exterior .............................................................................................71

Cleaning the Document Cover and Document Glass ............................................71

Cleaning the Narrow Glass Strip and Document Presser......................................72

Cleaning the Document Feeder Roller ..................................................................73

Executing Calibration .................................................................................................74

Printing a Report/List..................................................................................................77

Deleting the Private Charge Print Job with an Invalid User ID ...................................78

Setting Restore Tool...................................................................................................79

4 Machine Status .........................................................................................................81

Overview of Machine Status.......................................................................................82

Machine Information...................................................................................................83

General Information ...............................................................................................83

Paper Tray Status..................................................................................................85

Print Reports..........................................................................................................85

Automatically Printed Reports/Lists .......................................................................93

Overwrite Hard Disk...............................................................................................95

Print Mode .............................................................................................................95

Fax Receiving Mode ..............................................................................................98

Faults..........................................................................................................................99

Supplies....................................................................................................................100

Billing Information.....................................................................................................101

Billing Information ................................................................................................101

User Account Billing Information..........................................................................102

5 Tools........................................................................................................................105

System Settings Procedure......................................................................................106

Step 1 Entering System Administration Mode .....................................................106

Step 2 Entering the System Administrator User ID and Passcode......................106

Step 3 Selecting [Tools].......................................................................................107

Step 4 Selecting an Item on the [Tools] Screen ..................................................107

Step 5 Setting a Feature......................................................................................109

Step 6 Exiting the System Administration Mode..................................................109

Tools Menu List ........................................................................................................110

2

Table of Contents

Common Service Settings ....................................................................................... 124

Machine Clock/Timers ........................................................................................ 124

Audio Tones........................................................................................................ 126

Screen/Button Settings ....................................................................................... 128

Paper Tray Settings ............................................................................................ 129

Image Quality Adjustment................................................................................... 132

Reports ............................................................................................................... 133

Maintenance ....................................................................................................... 135

Watermark .......................................................................................................... 136

Secure Watermark .............................................................................................. 137

Force Annotation................................................................................................. 139

Image Log Control (ApeosPort Series Models Only).......................................... 140

Print Universal Unique ID (ApeosPort Series Models Only) ............................... 141

Other Settings ..................................................................................................... 142

Copy Service Settings ............................................................................................. 149

Copy Tab - Features Allocation .......................................................................... 149

Preset Buttons .................................................................................................... 150

Copy Defaults ..................................................................................................... 150

Copy Control ....................................................................................................... 155

Original Size Defaults ......................................................................................... 157

Reduce/Enlarge Presets..................................................................................... 157

Custom Colors .................................................................................................... 157

Annotations - Create Comments......................................................................... 157

Connectivity & Network Setup ................................................................................. 158

Port Settings ....................................................................................................... 158

Protocol Settings................................................................................................. 162

Machine’s E-mail Address/Host Name ............................................................... 164

Proxy Server Settings (ApeosPort Series Models Only)..................................... 165

Outgoing/Incoming E-mail Settings..................................................................... 166

Remote Authentication /Directory Service .......................................................... 168

Security Settings ................................................................................................. 172

Other Settings ..................................................................................................... 175

Print Service Settings .............................................................................................. 176

Allocate Memory ................................................................................................. 176

Delete Form ........................................................................................................ 178

Other Settings ..................................................................................................... 178

Scan Service Settings ............................................................................................. 182

First Tab.............................................................................................................. 182

Scan Defaults...................................................................................................... 182

Scan to PC Defaults............................................................................................ 185

Original Size Defaults ......................................................................................... 185

Output Size Defaults ........................................................................................... 186

Reduce/Enlarge Presets..................................................................................... 186

Other Settings ..................................................................................................... 186

Fax Service Settings................................................................................................ 189

3

Screen Defaults ...................................................................................................189

Fax Defaults.........................................................................................................190

Fax Control ..........................................................................................................191

Fax Received Options .........................................................................................195

Reduce/Enlarge Presets......................................................................................197

Original Size Defaults ..........................................................................................197

Local Terminal Information ..................................................................................197

Internet Fax Control .............................................................................................198

E-mail/Internet Fax Service Settings ........................................................................201

E-mail Control ......................................................................................................201

Folder Service Settings ............................................................................................204

Job Flow Service Settings (ApeosPort Series Models Only)....................................205

Media Print Service Settings ....................................................................................206

Stored File Settings ..................................................................................................207

Web Applications Service Setup (ApeosPort Series Models Only)..........................209

Server Certificate Verification Settings ................................................................209

Server Setup........................................................................................................211

Other Settings......................................................................................................212

Web Browser Setup (ApeosPort Series Models Only).............................................213

Setup ........................................................................................................................215

Create Folder.......................................................................................................215

Stored Programming............................................................................................217

Create Job Flow Sheet ........................................................................................217

Create Job Flow Sheet Keyword .........................................................................224

Add Address Book Entry......................................................................................224

Create Fax Group Recipients ..............................................................................231

Add Fax Comment...............................................................................................232

Paper Tray Attributes...........................................................................................232

Accounting................................................................................................................233

Create/View User Accounts.................................................................................233

Account Details....................................................................................................236

Reset User Accounts ...........................................................................................236

System Administrator's Meter (Copy Jobs)..........................................................237

Accounting Type ..................................................................................................237

Accounting Login Screen Settings.......................................................................238

Fax Billing Data....................................................................................................239

Authentication/Security Settings...............................................................................240

System Administrator Settings.............................................................................240

Authentication ......................................................................................................241

Allow User to Disable Active Settings..................................................................247

Job Status Default ...............................................................................................248

Overwrite Hard Disk.............................................................................................248

4

Table of Contents

6 CentreWare Internet Services Settings ............................................................... 251

Installation of CentreWare Internet Services........................................................... 252

Preparations........................................................................................................ 252

Configuration on the Machine ............................................................................. 252

Starting CentreWare Internet Services.................................................................... 254

Setting Items Using CentreWare Internet Services ................................................. 255

7 Printer Environment Settings............................................................................... 259

Print Features Overview .......................................................................................... 260

Installation When Using USB Port........................................................................... 263

Step 1 Preparations ............................................................................................ 263

Step 2 Configuration on the Machine.................................................................. 263

Step 3 Configuration on the Computer ............................................................... 264

CentreWare Internet Services Setting Items....................................................... 264

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 265

Step 1 Preparations ............................................................................................ 265

Step 2 Configuration on the Machine.................................................................. 265

Step 3 Configuration on the Computer ............................................................... 266

CentreWare Internet Services Setting Items....................................................... 266

Installation When Using NetWare............................................................................ 268

Step 1 Preparations ............................................................................................ 268

Step 2 Configuration on the Machine.................................................................. 268

Step 3 Configuration on the Computer ............................................................... 269

CentreWare Internet Services Setting Items....................................................... 270

Installation When Using Microsoft Network (SMB).................................................. 271

Step 1 Preparations ............................................................................................ 271

Step 2 Configuration on the Machine.................................................................. 271

Step 3 Configuration on the Computer ............................................................... 272

CentreWare Internet Services Setting Items....................................................... 272

Installation When Using Internet Printing Protocol (IPP) ......................................... 273

Step 1 Preparations ............................................................................................ 273

Step 2 Configuration on the Machine.................................................................. 273

Step 3 Configuration on the Computer ............................................................... 274

CentreWare Internet Services Setting Items....................................................... 274

Installation When Using EtherTalk .......................................................................... 275

Step 1 Preparations ............................................................................................ 275

Step 2 Configuration on the Machine.................................................................. 275

Step 3 Configuration on the Computer ............................................................... 276

CentreWare Internet Services Setting Items....................................................... 276

8 E-mail Environment Settings................................................................................ 277

E-mail Overview ...................................................................................................... 278

Preparations ............................................................................................................ 280

Installation Procedure.............................................................................................. 282

5

Step 1 Enabling Port and Setting TCP/IP ............................................................282

Step 2 Configuring E-mail Environment...............................................................283

CentreWare Internet Services Setting Items .......................................................284

9 Scanner Environment Settings .............................................................................285

Scan Service Overview ............................................................................................286

Configuration of Scan to Folder................................................................................288

Step 1 Enabling Port and Setting TCP/IP ............................................................288

Step 2 Registering a Folder .................................................................................289

Step 3 Configuring a Computer ...........................................................................289

Configuration of Scan to PC.....................................................................................290

Step 1 Preparations .............................................................................................290

Step 2 Enabling Port and Setting TCP/IP ............................................................290

Step 3 Configuration on a Computer ...................................................................292

Configuration of Network Scanning (Job Template Scanning).................................293

Step 1 Preparations .............................................................................................293

Step 2 Enabling Ports and Setting TCP/IP ..........................................................293

Step 3 Configuring the SNMP Port ......................................................................294

Step 4 Configuration on a Computer ...................................................................294

Configuration of Job Flow Sheets ............................................................................295

Step 1 Enabling Ports and Setting TCP/IP ..........................................................295

Step 2 Configuring the SNMP Port ......................................................................296

Step 3 Configuration on the Computer ................................................................296

Configuration of Store & Send Link ..........................................................................297

Step 1 E-mail Settings .........................................................................................297

Step 2 Enabling Authentication............................................................................297

Step 3 Displaying [Store & Send Link].................................................................297

Step 4 Other Settings ..........................................................................................297

CentreWare Internet Services Setting Items .......................................................298

10 Using the Internet Fax Service ..............................................................................299

Internet Fax Overview ..............................................................................................300

Preparations .............................................................................................................300

System Requirements for the Machine................................................................300

E-Mail Environment .............................................................................................300

Installation Procedure...............................................................................................302

Installation Overview............................................................................................302

Step 1 Enabling the Port and Setting TCP/IP ......................................................302

Step 2 Configuring E-mail Environment...............................................................303

Step 3 Testing Internet Fax .................................................................................304

11 Using the Server Fax Service................................................................................305

Server Fax Overview................................................................................................306

Preparations .............................................................................................................306

System Requirements for the Machine................................................................306

6

Table of Contents

Installation Procedure.............................................................................................. 307

Installation Overview........................................................................................... 307

Step 1 Fax Settings............................................................................................. 307

Step 2 Setting the Server Fax Feature ............................................................... 308

12 Encryption and Digital Signature Settings.......................................................... 311

Encryption and Digital Signature Overview ............................................................. 312

Types of Certificates ........................................................................................... 312

Encryption Features for Communication............................................................. 312

Encryption and Digital-Signature Features for Scan Files .................................. 313

Configuration of HTTP Communication Encryption................................................. 314

Installation Overview........................................................................................... 314

Step1 Configuration on the Machine................................................................... 314

Step2 Configuration on a Computer ................................................................... 315

Configuration of Encryption using IPSec ................................................................. 316

Installation Overview........................................................................................... 316

Step1 Import and Configuration of a Certificate.................................................. 316

Step2 Configuration on the Machine (Configuration of IPSec) ........................... 317

Step3 Configuration on a Computer ................................................................... 318

Configuration of E-mail Encryption/Digital Signature............................................... 319

Installation Overview........................................................................................... 319

Step1 Configuration on the Machine................................................................... 319

Step2 Configuration on Sending and Receiving Devices ................................... 321

Configuration of PDF/DocuWorks/XPS Signature

(ApeosPort Series Models Only) ............................................................................ 323

Installation Overview........................................................................................... 323

Step1 Configuration on the Machine................................................................... 323

Step2 Configuration on a Computer ................................................................... 325

13 Authentication and Account Administration ...................................................... 327

Overview of Authentication and Account Administration......................................... 328

Overview of Authentication ................................................................................. 328

Overview of Account Administration ................................................................... 329

Authentication.......................................................................................................... 330

Users Controlled by Authentication..................................................................... 330

User Role and Authorization Groups .................................................................. 330

Types of Authentication ...................................................................................... 332

Types of Account Administration ........................................................................ 332

Relationships Between the Authentication and Accounting Modes .................... 333

Services Controlled by Authentication..................................................................... 334

Overview ............................................................................................................. 334

Services Controlled by Authentication and Account Administration ................... 334

Authentication for Job Flow Sheets and Folders ..................................................... 337

Overview ............................................................................................................. 337

When the Authentication Feature is not Enabled................................................ 339

7

When the Authentication Feature is Enabled ......................................................341

Jobs Manageable by Account Administration ..........................................................344

Configuration for Authentication ...............................................................................347

Installation Overview............................................................................................347

Configuring Authentication...................................................................................347

Changing the Default Authorization Group Settings............................................349

Creating an Authorization Group .........................................................................350

Configuration for Account Administration.................................................................351

Step 1 Selecting an Accounting Type..................................................................351

Step 2 Registering User Information....................................................................351

14 Problem Solving .....................................................................................................353

Troubleshooting........................................................................................................354

Machine Trouble.......................................................................................................355

Image Quality Trouble ..............................................................................................359

Trouble during Copying ............................................................................................365

Unable to Copy....................................................................................................365

The Copy Result is Not What was Expected .......................................................366

Trouble during Printing .............................................................................................369

Unable to Print .....................................................................................................369

The Print Result is Not What was Expected ........................................................370

Trouble during Faxing ..............................................................................................372

Sending Problems ...............................................................................................372

Receiving Problems.............................................................................................373

Trouble during Scanning ..........................................................................................376

Unable to Scan with the Machine ........................................................................376

Unable to Import Scanned Documents to the Computer.....................................377

Unable to Send a Scanned Document over the Network (FTP/SMB) .................378

Unable to Send E-mail.........................................................................................379

The Image is not What was Expected .................................................................379

Network-related Problems........................................................................................381

When using SMB .................................................................................................381

When using NetWare...........................................................................................383

When using TCP/IP .............................................................................................387

When using EtherTalk .........................................................................................388

CentreWare Internet Services Problems .............................................................389

E-Mail Features Problems ...................................................................................390

Internet/Intranet Connection Problems ................................................................391

IPv4 and IPv6 Connection Problems ...................................................................392

Media Print - Text Trouble........................................................................................395

Media Print - Photos Trouble....................................................................................396

Error Code................................................................................................................397

Other Errors .........................................................................................................462

8

Table of Contents

Paper Jams ............................................................................................................. 463

Paper Jams in the Trays 1 to 2 ........................................................................... 464

Paper Jams in the Tray 3.................................................................................... 464

Paper Jams in the Tray 4.................................................................................... 465

Paper Jams in the Tray 5 (Bypass)..................................................................... 465

Paper Jams in the Tray 6 (HCF2 (2000 Sheets)) ............................................... 466

Paper Jams in the Transfer Module.................................................................... 468

Paper Jams in the Bottom Left Cover ................................................................. 469

Paper jams in the Bottom Right Cover................................................................ 470

Paper Jams in the Output Tray ........................................................................... 471

Paper Jams in the Finisher C and the Finisher C w/Booklet............................... 471

Paper jams in the D-Finisher with Booklet Maker............................................... 481

Document Jams....................................................................................................... 491

Stapler Faults .......................................................................................................... 494

Staple Jams in the Staple Cartridge for Finisher C or Finisher C w/Booklet....... 495

Staple Jams in the Booklet Staple Cartridge

for the Finisher C w/Booklet or D-Finisher with Booklet Maker.......................... 496

Staple Jams in the Staple Cartridge for the D-Finisher with Booklet Maker ....... 498

Staple Cartridge Taken Off from Unit for the D-Finisher with Booklet Maker .......... 500

Solving Curled Output for the D-finisher with Booklet Maker .................................. 502

15 Appendix ................................................................................................................ 505

Specifications .......................................................................................................... 506

Printable Area.......................................................................................................... 518

Standard Printable Area...................................................................................... 518

Extended Printable Area ..................................................................................... 518

Internal Fonts........................................................................................................... 519

Optional Components.............................................................................................. 521

ESC/P-K Emulation ................................................................................................. 523

Emulation ............................................................................................................ 523

Fonts ................................................................................................................... 524

Output Feature.................................................................................................... 524

ESC/P-K Emulation Print Features ..................................................................... 524

ESC/P-K Emulation Settings............................................................................... 525

Magnification Table............................................................................................. 531

Paper Size and Number of Printable Characters................................................ 535

PDF Direct Print....................................................................................................... 537

PDF Direct Print Settings .................................................................................... 537

PCL Emulation......................................................................................................... 539

HP-GL2 Emulation................................................................................................... 543

Hard Clip Area .................................................................................................... 547

Printable Area ..................................................................................................... 548

Auto Layout......................................................................................................... 550

Using the Telephone ............................................................................................... 557

9

Placing a Call.......................................................................................................557

Activity Report ..........................................................................................................559

Notes and Restrictions .............................................................................................561

Notes and Restrictions on the Use of the Machine..............................................561

Notes and Restrictions in the Interrupt Mode ......................................................564

Notes and Restrictions on the Use of the Copy Feature .....................................565

Notes and Restrictions on the Use of the Print Feature ......................................566

Notes and Restrictions on the Use of the Fax / Internet Fax Feature..................567

Notes and Restrictions on the Use of the Fax Feature........................................571

Notes and Restrictions on the Use of the E-mail / Internet Fax Feature .............571

Notes and Restrictions when Connecting with Internet Service Provider............573

Notes and Restrictions for Using SMB ................................................................575

Notes and Restrictions for Using TCP/IP.............................................................577

Notes and Restrictions for Using EtherTalk.........................................................578

Notes and Restrictions for Using Bonjour............................................................579

Notes and Restrictions for Using Scanner Features............................................579

Notes and Restrictions on Folders.......................................................................584

Notes and Restrictions when Connecting to Internet or Intranet .........................585

Notes and Restrictions for IPv6 Connection ........................................................586

Notes and Restrictions when Operating from Computers ...................................587

Notes and Restrictions on Job Flows ..................................................................588

Notes and Restrictions on Security Features ......................................................589

Notes and Restrictions on Authentication and Accounting Features...................592

Glossary ...................................................................................................................594

Index...............................................................................................................................597

10

1 Before Using the Machine

This chapter describes organization of this guide and conventions.

z

Preface ....................................................................................................... 12

z

Types of Manuals .......................................................................................13

z

Using This Guide ........................................................................................ 14

z

Interface Cables..........................................................................................17

z

Energy Saver Mode .................................................................................... 19

z

Customizing the Control Panel ................................................................... 22

z

Entering Text ..............................................................................................27

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting ApeosPort-III C7600/C6500/C5500, DocuCentre-III C7600/
C6500/C5500 (hereafter referred to as “the machine”).

This guide explains how to operate the machine and the precautions that must be
followed during operation. To get the most out of the machine and to use it effectively,
be sure to read this guide before use.

This guide is intended for machine administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

This guide assumes that an operator has a basic knowledge of the operating
environment of the personal computer in use, networking environments, and how to
operate a personal computer. For information on the environment of the personal
computer in use, basic knowledge of networking environments, and how to operate a
personal computer, refer to the manuals provided with the personal computer,
operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for copy/print/scan/fax operating procedures. For information
about optional accessories for the printer functionality, also refer to the guide provided
with each optional accessory.

12

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

We provide the following guides for optimum usage of the machine.

Accompanying Manuals

Quick Reference Guide (booklet)

Introduces the basic operations of the machine, as well as daily management and
maintenance.

For Customers Who Use 83 - 105 gsm Weight Paper (booklet)

Aimed toward customers who use 83 - 105 gsm weight paper for this machine, this
booklet describes notes on use and how to set the paper type.

User Guide (CD-ROM)

User Guide describes all the necessary steps for copy/print/scan/fax.

Administrator Guide (this guide) (CD-ROM)

Aimed toward machine administrators. This guide describes maintenance and how to
set paper, customize settings, set up the network environment and solve problems that
may occur with the machine.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual
is included in the CD-ROM of the Driver CD Kit.

Before Using the Machine

1

Print Driver Help

Describes print features and operations.

CentreWare Internet Services Help

Describes how to change various settings of the machine using a web browser, and
how to import scanned data to a computer.

Guides for Optional Accessories

Optional accessories are available for this machine. Some of them come with user
guides. The user guides, provided as printed or online documentation, are referred to
as guides for optional accessories.

The guides for optional accessories describe all the necessary steps for using the
optional accessories and installing the software.

13

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for machine administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper that can be used on the machine and how to load paper
in trays.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes how to configure the system settings.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the configuration to use the Printer features on the machine.

8 E-mail Environment Settings

Describes the configuration to use the E-mail features on the machine.

9 Scanner Environment Settings

Describes the configuration to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the configuration to use the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the configuration to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes the configuration to utilize the encryption and digital signature on the
machine.

14

13 Authentication and Account Administration

Describes the authorization feature for restricting use of the machine, as well as the
administration feature for monitoring usage statuses for each feature using the
authorization feature.

14 Problem Solving

Describes troubles that may occur with the machine and their solutions.

15 Appendix

Describes the machine specifications, optional accessories, and notes/restrictions.

Conventions

z

z

z

Using This Guide

The screen images and illustrations that are used in this guide are based on the
machine configuration with the Middle Size Color UI and the various options. Some
of the items in the screen images may not be displayed or there may be features that
cannot be used depending on the machine configuration.

In this document, "Computer" refers to a personal computer or workstation.

The following terms are used in this guide:

Before Using the Machine

1

Important : Indicates important information that you should read.

Note : Indicates additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

: • Refers to names of CD-ROM, features, and touch screen

messages and input text.

[ ] : • Refers to folders, files, applications, button or menu names

displayed in the touch screen.

• The names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Indicates a hardware button on the control panel of the

machine.

< > key : Indicates a key on the keyboard of the computer.

> : • Indicates a path to a certain item within a procedure on the

control panel.
Example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

• Indicates a path to a certain item within a procedure on a
computer.
Example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] in order to search for files and
folders.

15

1 Before Using the Machine

Before Using the Machine

• The reference is indicated in the following manner:
"Refer to "5 Tools" > "Common Service Settings" > "Audio
Tone" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common
Service Settings" in chapter 5 Tools of the Administrator
Guide.

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Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading with one of the long edges of the document

or paper.

, ,Short Edge Feed (SEF): Loading with one of the short edges of the document

or paper.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When
connecting to a network, use the Ethernet interface.

Using the USB Interface

The USB interface supports USB 2.0.
This section describes the installation procedure for the USB interface.

1 Ensure that the machine is off.

2 Connect the USB interface cable to the USB

2.0 interface connector on the side of the
machine.

3 Connect the other end of the USB interface

cable to a computer.

4 Switch on the machine.

5 Restart the computer.

For details of setting items, refer to "Printer Environment Settings" (P.259).

Using the Ethernet Interface

Before Using the Machine

1

When the Gigabit Ethernet Board (optional) is NOT installed:

The Ethernet interface supports the following 2 types.

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100BASE-TX

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10BASE-T

This section describes the installation procedure for the Ethernet interface.

1 Ensure that the machine is off.

2 Connect the network cable to the Ethernet

interface connector.

Note • Prepare a network cable suitable for your

network connection. When changing the
network cable, consult our customer
engineers.

3 Switch on the machine.

When the Gigabit Ethernet Board (optional) is installed:

The Gigabit Ethernet interface supports the following 3 types.

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1000BASE-T

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100BASE-TX

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10BASE-T

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1 Before Using the Machine

This section describes the installation procedure for the Gigabit Ethernet interface.

1 Ensure that the machine is off.

Before Using the Machine

1

2 Connect the network cable to the Gigabit

Ethernet interface connector.

Note • Prepare a network cable suitable for your

network connection. When changing the
network cable, consult our customer
engineers.

• Category 5 cables (CAT5) or Enhanced
Category 5 cables (CAT5e) are
recommended for 1000BASE-T.

LED1

3 Switch on the machine.

Note • The Gigabit Ethernet Board does not always enable 1000BASE-T to work effectively.

1000BASE-T performance depends on a printer’s processing speed.

• LED1 (shown on the above illustration) is lit on the Gigabit Ethernet Board in the following
ways, depending on which network it is connected to.

- 10BASE-T network : No light

- 100BASE-TX network : Yellow light

- 1000BASE-T network : Blue light

18

Energy Saver Mode

Energy Saver Mode

The machine is installed with an Energy Saver feature that will automatically cut off the
electricity to the machine if no copy or print data is received for a certain duration.

The Energy Saver feature has two modes: Low Power mode and Sleep mode.
The machine enters the Low Power mode after the preset time has elapsed if the

machine is left unused for a fixed period of time.
The machine then enters the Sleep mode if a further preset time elapses.

To enter the Energy Saver mode, press the <Energy Saver> button on the control
panel, and then the machine enters the Energy Saver mode straight away.

Low Power Mode

In this mode, the power to the control panel and fuser unit is lowered to save power.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Sleep Mode

In this mode, the power is lowered more than in the Low Power mode.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Before Using the Machine

1

Changing the Energy Saver Mode Change Interval

The procedure for setting the Energy Saver feature is as follows.
To activate the Energy Saver feature, set both the times until the activation of Low

Power Mode and Sleep Mode.

Note • The time to activation of Low Power Mode and Sleep Mode can each be specified in 1

minute increments, from 1 to 240 minutes.

1 Press the <Log In/Out> button.

2 Enter the Administrator ID with the numeric

keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

123

456

789

0#

C

<Log In/Out> button

19

1 Before Using the Machine

3 Select [Tools].

Before Using the Machine

4 Select [Machine Clock/Timers].

1

Note • If the [All Services] screen is not

displayed on the touch screen, press the
<All Services> button.

5 Select [Power Saver/Energy Saver Timers],

and select [Change Settings].

6 Using [] and [], configure an energy saver

mode migration time, in 1 minute
increments.

From Last Operation to Low Power Mode

Set the time to move to the [Low Power
Mode] after the last operation.

Note • The default for [From Last Operation to Low Power Mode] is 1 minute. The Low Power Mode

cannot be disabled.

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From Last Operation to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note • The default for [From Last Operation to Sleep Mode] is [60] minutes. Configure the [From

Last Operation to Sleep Mode] time to be longer than the [From Last Operation to Low
Power Mode] time.

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

Energy Saver Mode

9 Select [Close] to display the [All Services] screen.

Before Using the Machine

1

21

1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

1

Use the following procedure to select the screen to be displayed when the machine is
turned on or exited from the Energy Saver mode, to select the screen to be displayed
after Auto Clear, to assign features to <Custom> buttons, and to select the features to
be displayed on the [All Services] screen.

1 Press the <Log In/Out> button.

123

456

789

0#

C

<Log In/Out> button

2 Enter the Administrator ID with the numeric

keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools].

Note • If the [All Services] screen is not

displayed on the touch screen, press the
<All Services> button.

4 Select [Screen/Button Settings].

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5 Select the item to be set or changed.

Setting the Initial Screen

Set the screen to be displayed after turning the machine on or exiting the Energy Saver
mode. This section describes how to set the [Send from Folder] screen as the initial
screen, as an example.

1 Select [Screen Default], and select [Change

Settings].

2 Select [Send from Folder].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

Customizing the Control Panel

Before Using the Machine

1

3 Select [Save].

Setting the Screen to be displayed after Auto Clear

Set the screen to be displayed after Auto Clear. You can select from [Last Selection
Screen] and [All Services].

1 Select [Screen After Auto Clear], and select

[Change Settings].

2 Select [Last Selection Screen] or [All

Services].

3 Select [Save].

Customizing the [All Services] Screen

By selecting features and their positions, you can customize the [All Services] screen
that is displayed when you press the <All Services> button on the control panel.
The following are the factory default features displayed on the [All Services] screen.

Note • Unsupported features will not be displayed on the screen. Abnormal features will be grayed

out on the screen.

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1 Before Using the Machine

Before Using the Machine

1

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Copy

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Fax/Internet Fax

z

E-mail

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Scan to Folder

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Network Scanning (ApeosPort series
models only)

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Scan to PC

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Media Print - Text

z

Media Print - Photos

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Send from Folder

z

Stored Programming

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Job Flow Sheets (ApeosPort series models
only)

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Web Applications (ApeosPort series
models only)

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Store & Send Link

Note • By factory default, this service is not

displayed on the screen.

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Custom Service

Note • This feature is to be set by our customer engineer. For more information, contact our

Customer Support Center.

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Language

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Screen Contrast (Middle Size Color UI Only)

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Setup

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Calibration

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Activity Report

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Fax Receiving Mode

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Print Mode

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All Services

You can select a service button. Service buttons are the oval buttons in the [All
Services] screen.

If you select [Not Assigned], the selected button position will remain empty.

All Services - Additional Features

You can select an additional feature button. Additional features appear in the [All
Services] screen as rectangular buttons.

If you select [Not Assigned], the selected button position will remain empty.

Customizing the Control Panel

The following is the procedure to change the [Language] button displayed at the upper
right corner of the [All Services] screen to the [Secure Print] button, as an example.

1 Select [All Services - Additional Features],

and select [Change Settings].

2 Select [Language].

3 Select [Secure Print].

Note • The layout of buttons in this screen is

corresponding to the layout of those on
the [All Services] screen.

• You cannot assign the same feature to
more than one button.

4 Click [Save].

5 Click [Save].

Before Using the Machine

1

Assigning Features to <Custom> Buttons

Assign features to the <Custom> buttons on the control panel: Custom 1 to Custom 3.
By assigning features to the <Custom> buttons, you can switch to the features without

returning to the [All Services] screen. If you do not want to assign any feature to a
button, select [Not Set].

By factory defaults, [Copy] is assigned to the <Copy> button and no feature is assigned
to the <Custom 2> or <Custom 3> button. The features assigned to the buttons are
selected from the features displayed on the [All Services] screen and [Language].

Attach the labels included in this product when you have changed the assignment. If
you have used a feature for which no label is provided, use a blank label and write down
the feature using a permanent marker, and then attach the label to the appropriate
button.

The following is the procedure to assign [Send from Folder] to the <Custom 2> button,
as an example. The same procedure can be used for the <Custom 3> button.

1 Select [Custom Button 2], and select

[Change Settings].

2 Select [Send from Folder].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

3 Click [Save].

25

1 Before Using the Machine

Changing the Feature Screen

You can customize the screen layouts for the first tab of the following features listed on
the [All Services] screen.

Before Using the Machine

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Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Folder

z

Network Scanning (ApeosPort series models only)

z

Scan to PC

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Store & Send Link

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.149), "First
Tab" (P.182), and "Screen Defaults" (P.189).

1

Adjusting the Screen Contrast (For Middle Size Color UI)

You can adjust the screen contrast on the screen which appears when you select the
[Screen Contrast] button on the [All Services] screen.

26

Entering Text

Entering Text

During operations, a screen for entering text sometimes appears. This section
describes how to enter text.

You can enter the following characters: numerals, letters, and symbols.

Item Description

Entering letters and numerals If you select [Shift], uppercase letters appear. To return to

the lowercase letters, select [Shift] again.

Entering symbols Select [Symbol].

Note • Depending on the keyboard, the [Symbol] button

may be displayed as [More Characters].

Entering a space Select [Space].

Before Using the Machine

1

Deleting characters Select [Backspace]. You can delete one character at a

time.

27