Xerox ApeosPort-III C5500, ApeosPort-III C6500, ApeosPort-III C7600, DocuCentre-III C5500, DocuCentre-III C6500 Administrator Guide

ApeosPort-III C7600/C6500/C5500

DocuCentre-III C7600/C6500/C5500

Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH.

All product/brand names are trademarks or registered trademarks of the respective holders.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 11

Preface ...................................................................................................................... 12

Types of Manuals ...................................................................................................... 13

Using This Guide ....................................................................................................... 14

Organization of This Guide ................................................................................... 14

Conventions .......................................................................................................... 15

Interface Cables ........................................................................................................ 17

Using the USB Interface ....................................................................................... 17

Using the Ethernet Interface ................................................................................. 17

Energy Saver Mode................................................................................................... 19

Changing the Energy Saver Mode Change Interval ............................................. 19

Customizing the Control Panel.................................................................................. 22

Table of Contents

Entering Text ............................................................................................................. 27

2 Paper and Other Media ........................................................................................... 29

Paper Types .............................................................................................................. 30

Supported Paper Type.......................................................................................... 30

Loading Paper ........................................................................................................... 33

Loading Paper in the Trays 1 to 2......................................................................... 33

Loading Paper in the Tray 3.................................................................................. 34

Loading Paper in the Tray 4.................................................................................. 35

Loading Paper in the Tray 5 (Bypass) .................................................................. 35

Loading Tab Stock Paper in the Tray 5 (Bypass) ................................................. 36

Loading Paper in the Tray 6 (HCF2 (2000 Sheets)) ............................................. 37

Loading Paper in the Tray 8 (Interposer).............................................................. 38

Loading Tab Stock Paper in the Tray 8 (Interposer)............................................. 39

Changing the Paper Size........................................................................................... 40

Changing the Paper Size for the Trays 1 to 2....................................................... 40

Changing the Paper Size for the Tray 3................................................................ 41

Changing the Paper Size for the Tray 4................................................................ 42

Changing the Paper Size for the Tray 6 (HCF2 (2000 Sheets)) ........................... 43

Changing the Paper Settings..................................................................................... 46

3 Maintenance............................................................................................................. 49

Replacing Consumables............................................................................................ 50

Replacing the Toner Cartridges............................................................................ 52

Replacing the Waste Toner Bottle ........................................................................ 53

Replacing Drum Cartridge R1

(for customers having a spot maintenance contract)............................................ 55

1

Replacing Drum Cartridge R2/R3/R4

(for customers having a spot maintenance contract).............................................59

Replacing the Staple Cartridge for Finisher C or Finisher C w/Booklet .................63

Replacing the Booklet Staple Cartridge

(Finisher C w/Booklet or D-Finisher with Booklet Maker) ......................................64

Replacing the Staple Cartridge for D-Finisher with Booklet Maker........................66

Emptying the Punch Scrap Container

for Finisher C or Finisher C w/Booklet ...................................................................67

Emptying the Punch Scrap Container for D-Finisher with Booklet Maker .............68

Replacing the Staple Scrap Container for D-Finisher with Booklet Maker ............69

Cleaning the Machine.................................................................................................71

Cleaning the Exterior .............................................................................................71

Cleaning the Document Cover and Document Glass ............................................71

Cleaning the Narrow Glass Strip and Document Presser......................................72

Cleaning the Document Feeder Roller ..................................................................73

Executing Calibration .................................................................................................74

Printing a Report/List..................................................................................................77

Deleting the Private Charge Print Job with an Invalid User ID ...................................78

Setting Restore Tool...................................................................................................79

4 Machine Status .........................................................................................................81

Overview of Machine Status.......................................................................................82

Machine Information...................................................................................................83

General Information ...............................................................................................83

Paper Tray Status..................................................................................................85

Print Reports..........................................................................................................85

Automatically Printed Reports/Lists .......................................................................93

Overwrite Hard Disk...............................................................................................95

Print Mode .............................................................................................................95

Fax Receiving Mode ..............................................................................................98

Faults..........................................................................................................................99

Supplies....................................................................................................................100

Billing Information.....................................................................................................101

Billing Information ................................................................................................101

User Account Billing Information..........................................................................102

5 Tools........................................................................................................................105

System Settings Procedure......................................................................................106

Step 1 Entering System Administration Mode .....................................................106

Step 2 Entering the System Administrator User ID and Passcode......................106

Step 3 Selecting [Tools].......................................................................................107

Step 4 Selecting an Item on the [Tools] Screen ..................................................107

Step 5 Setting a Feature......................................................................................109

Step 6 Exiting the System Administration Mode..................................................109

Tools Menu List ........................................................................................................110

2

Table of Contents

Common Service Settings ....................................................................................... 124

Machine Clock/Timers ........................................................................................ 124

Audio Tones........................................................................................................ 126

Screen/Button Settings ....................................................................................... 128

Paper Tray Settings ............................................................................................ 129

Image Quality Adjustment................................................................................... 132

Reports ............................................................................................................... 133

Maintenance ....................................................................................................... 135

Watermark .......................................................................................................... 136

Secure Watermark .............................................................................................. 137

Force Annotation................................................................................................. 139

Image Log Control (ApeosPort Series Models Only).......................................... 140

Print Universal Unique ID (ApeosPort Series Models Only) ............................... 141

Other Settings ..................................................................................................... 142

Copy Service Settings ............................................................................................. 149

Copy Tab - Features Allocation .......................................................................... 149

Preset Buttons .................................................................................................... 150

Copy Defaults ..................................................................................................... 150

Copy Control ....................................................................................................... 155

Original Size Defaults ......................................................................................... 157

Reduce/Enlarge Presets..................................................................................... 157

Custom Colors .................................................................................................... 157

Annotations - Create Comments......................................................................... 157

Connectivity & Network Setup ................................................................................. 158

Port Settings ....................................................................................................... 158

Protocol Settings................................................................................................. 162

Machine’s E-mail Address/Host Name ............................................................... 164

Proxy Server Settings (ApeosPort Series Models Only)..................................... 165

Outgoing/Incoming E-mail Settings..................................................................... 166

Remote Authentication /Directory Service .......................................................... 168

Security Settings ................................................................................................. 172

Other Settings ..................................................................................................... 175

Print Service Settings .............................................................................................. 176

Allocate Memory ................................................................................................. 176

Delete Form ........................................................................................................ 178

Other Settings ..................................................................................................... 178

Scan Service Settings ............................................................................................. 182

First Tab.............................................................................................................. 182

Scan Defaults...................................................................................................... 182

Scan to PC Defaults............................................................................................ 185

Original Size Defaults ......................................................................................... 185

Output Size Defaults ........................................................................................... 186

Reduce/Enlarge Presets..................................................................................... 186

Other Settings ..................................................................................................... 186

Fax Service Settings................................................................................................ 189

3

Screen Defaults ...................................................................................................189

Fax Defaults.........................................................................................................190

Fax Control ..........................................................................................................191

Fax Received Options .........................................................................................195

Reduce/Enlarge Presets......................................................................................197

Original Size Defaults ..........................................................................................197

Local Terminal Information ..................................................................................197

Internet Fax Control .............................................................................................198

E-mail/Internet Fax Service Settings ........................................................................201

E-mail Control ......................................................................................................201

Folder Service Settings ............................................................................................204

Job Flow Service Settings (ApeosPort Series Models Only)....................................205

Media Print Service Settings ....................................................................................206

Stored File Settings ..................................................................................................207

Web Applications Service Setup (ApeosPort Series Models Only)..........................209

Server Certificate Verification Settings ................................................................209

Server Setup........................................................................................................211

Other Settings......................................................................................................212

Web Browser Setup (ApeosPort Series Models Only).............................................213

Setup ........................................................................................................................215

Create Folder.......................................................................................................215

Stored Programming............................................................................................217

Create Job Flow Sheet ........................................................................................217

Create Job Flow Sheet Keyword .........................................................................224

Add Address Book Entry......................................................................................224

Create Fax Group Recipients ..............................................................................231

Add Fax Comment...............................................................................................232

Paper Tray Attributes...........................................................................................232

Accounting................................................................................................................233

Create/View User Accounts.................................................................................233

Account Details....................................................................................................236

Reset User Accounts ...........................................................................................236

System Administrator's Meter (Copy Jobs)..........................................................237

Accounting Type ..................................................................................................237

Accounting Login Screen Settings.......................................................................238

Fax Billing Data....................................................................................................239

Authentication/Security Settings...............................................................................240

System Administrator Settings.............................................................................240

Authentication ......................................................................................................241

Allow User to Disable Active Settings..................................................................247

Job Status Default ...............................................................................................248

Overwrite Hard Disk.............................................................................................248

4

Table of Contents

6 CentreWare Internet Services Settings ............................................................... 251

Installation of CentreWare Internet Services........................................................... 252

Preparations........................................................................................................ 252

Configuration on the Machine ............................................................................. 252

Starting CentreWare Internet Services.................................................................... 254

Setting Items Using CentreWare Internet Services ................................................. 255

7 Printer Environment Settings............................................................................... 259

Print Features Overview .......................................................................................... 260

Installation When Using USB Port........................................................................... 263

Step 1 Preparations ............................................................................................ 263

Step 2 Configuration on the Machine.................................................................. 263

Step 3 Configuration on the Computer ............................................................... 264

CentreWare Internet Services Setting Items....................................................... 264

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 265

Step 1 Preparations ............................................................................................ 265

Step 2 Configuration on the Machine.................................................................. 265

Step 3 Configuration on the Computer ............................................................... 266

CentreWare Internet Services Setting Items....................................................... 266

Installation When Using NetWare............................................................................ 268

Step 1 Preparations ............................................................................................ 268

Step 2 Configuration on the Machine.................................................................. 268

Step 3 Configuration on the Computer ............................................................... 269

CentreWare Internet Services Setting Items....................................................... 270

Installation When Using Microsoft Network (SMB).................................................. 271

Step 1 Preparations ............................................................................................ 271

Step 2 Configuration on the Machine.................................................................. 271

Step 3 Configuration on the Computer ............................................................... 272

CentreWare Internet Services Setting Items....................................................... 272

Installation When Using Internet Printing Protocol (IPP) ......................................... 273

Step 1 Preparations ............................................................................................ 273

Step 2 Configuration on the Machine.................................................................. 273

Step 3 Configuration on the Computer ............................................................... 274

CentreWare Internet Services Setting Items....................................................... 274

Installation When Using EtherTalk .......................................................................... 275

Step 1 Preparations ............................................................................................ 275

Step 2 Configuration on the Machine.................................................................. 275

Step 3 Configuration on the Computer ............................................................... 276

CentreWare Internet Services Setting Items....................................................... 276

8 E-mail Environment Settings................................................................................ 277

E-mail Overview ...................................................................................................... 278

Preparations ............................................................................................................ 280

Installation Procedure.............................................................................................. 282

5

Step 1 Enabling Port and Setting TCP/IP ............................................................282

Step 2 Configuring E-mail Environment...............................................................283

CentreWare Internet Services Setting Items .......................................................284

9 Scanner Environment Settings .............................................................................285

Scan Service Overview ............................................................................................286

Configuration of Scan to Folder................................................................................288

Step 1 Enabling Port and Setting TCP/IP ............................................................288

Step 2 Registering a Folder .................................................................................289

Step 3 Configuring a Computer ...........................................................................289

Configuration of Scan to PC.....................................................................................290

Step 1 Preparations .............................................................................................290

Step 2 Enabling Port and Setting TCP/IP ............................................................290

Step 3 Configuration on a Computer ...................................................................292

Configuration of Network Scanning (Job Template Scanning).................................293

Step 1 Preparations .............................................................................................293

Step 2 Enabling Ports and Setting TCP/IP ..........................................................293

Step 3 Configuring the SNMP Port ......................................................................294

Step 4 Configuration on a Computer ...................................................................294

Configuration of Job Flow Sheets ............................................................................295

Step 1 Enabling Ports and Setting TCP/IP ..........................................................295

Step 2 Configuring the SNMP Port ......................................................................296

Step 3 Configuration on the Computer ................................................................296

Configuration of Store & Send Link ..........................................................................297

Step 1 E-mail Settings .........................................................................................297

Step 2 Enabling Authentication............................................................................297

Step 3 Displaying [Store & Send Link].................................................................297

Step 4 Other Settings ..........................................................................................297

CentreWare Internet Services Setting Items .......................................................298

10 Using the Internet Fax Service ..............................................................................299

Internet Fax Overview ..............................................................................................300

Preparations .............................................................................................................300

System Requirements for the Machine................................................................300

E-Mail Environment .............................................................................................300

Installation Procedure...............................................................................................302

Installation Overview............................................................................................302

Step 1 Enabling the Port and Setting TCP/IP ......................................................302

Step 2 Configuring E-mail Environment...............................................................303

Step 3 Testing Internet Fax .................................................................................304

11 Using the Server Fax Service................................................................................305

Server Fax Overview................................................................................................306

Preparations .............................................................................................................306

System Requirements for the Machine................................................................306

6

Table of Contents

Installation Procedure.............................................................................................. 307

Installation Overview........................................................................................... 307

Step 1 Fax Settings............................................................................................. 307

Step 2 Setting the Server Fax Feature ............................................................... 308

12 Encryption and Digital Signature Settings.......................................................... 311

Encryption and Digital Signature Overview ............................................................. 312

Types of Certificates ........................................................................................... 312

Encryption Features for Communication............................................................. 312

Encryption and Digital-Signature Features for Scan Files .................................. 313

Configuration of HTTP Communication Encryption................................................. 314

Installation Overview........................................................................................... 314

Step1 Configuration on the Machine................................................................... 314

Step2 Configuration on a Computer ................................................................... 315

Configuration of Encryption using IPSec ................................................................. 316

Installation Overview........................................................................................... 316

Step1 Import and Configuration of a Certificate.................................................. 316

Step2 Configuration on the Machine (Configuration of IPSec) ........................... 317

Step3 Configuration on a Computer ................................................................... 318

Configuration of E-mail Encryption/Digital Signature............................................... 319

Installation Overview........................................................................................... 319

Step1 Configuration on the Machine................................................................... 319

Step2 Configuration on Sending and Receiving Devices ................................... 321

Configuration of PDF/DocuWorks/XPS Signature

(ApeosPort Series Models Only) ............................................................................ 323

Installation Overview........................................................................................... 323

Step1 Configuration on the Machine................................................................... 323

Step2 Configuration on a Computer ................................................................... 325

13 Authentication and Account Administration ...................................................... 327

Overview of Authentication and Account Administration......................................... 328

Overview of Authentication ................................................................................. 328

Overview of Account Administration ................................................................... 329

Authentication.......................................................................................................... 330

Users Controlled by Authentication..................................................................... 330

User Role and Authorization Groups .................................................................. 330

Types of Authentication ...................................................................................... 332

Types of Account Administration ........................................................................ 332

Relationships Between the Authentication and Accounting Modes .................... 333

Services Controlled by Authentication..................................................................... 334

Overview ............................................................................................................. 334

Services Controlled by Authentication and Account Administration ................... 334

Authentication for Job Flow Sheets and Folders ..................................................... 337

Overview ............................................................................................................. 337

When the Authentication Feature is not Enabled................................................ 339

7

When the Authentication Feature is Enabled ......................................................341

Jobs Manageable by Account Administration ..........................................................344

Configuration for Authentication ...............................................................................347

Installation Overview............................................................................................347

Configuring Authentication...................................................................................347

Changing the Default Authorization Group Settings............................................349

Creating an Authorization Group .........................................................................350

Configuration for Account Administration.................................................................351

Step 1 Selecting an Accounting Type..................................................................351

Step 2 Registering User Information....................................................................351

14 Problem Solving .....................................................................................................353

Troubleshooting........................................................................................................354

Machine Trouble.......................................................................................................355

Image Quality Trouble ..............................................................................................359

Trouble during Copying ............................................................................................365

Unable to Copy....................................................................................................365

The Copy Result is Not What was Expected .......................................................366

Trouble during Printing .............................................................................................369

Unable to Print .....................................................................................................369

The Print Result is Not What was Expected ........................................................370

Trouble during Faxing ..............................................................................................372

Sending Problems ...............................................................................................372

Receiving Problems.............................................................................................373

Trouble during Scanning ..........................................................................................376

Unable to Scan with the Machine ........................................................................376

Unable to Import Scanned Documents to the Computer.....................................377

Unable to Send a Scanned Document over the Network (FTP/SMB) .................378

Unable to Send E-mail.........................................................................................379

The Image is not What was Expected .................................................................379

Network-related Problems........................................................................................381

When using SMB .................................................................................................381

When using NetWare...........................................................................................383

When using TCP/IP .............................................................................................387

When using EtherTalk .........................................................................................388

CentreWare Internet Services Problems .............................................................389

E-Mail Features Problems ...................................................................................390

Internet/Intranet Connection Problems ................................................................391

IPv4 and IPv6 Connection Problems ...................................................................392

Media Print - Text Trouble........................................................................................395

Media Print - Photos Trouble....................................................................................396

Error Code................................................................................................................397

Other Errors .........................................................................................................462

8

Table of Contents

Paper Jams ............................................................................................................. 463

Paper Jams in the Trays 1 to 2 ........................................................................... 464

Paper Jams in the Tray 3.................................................................................... 464

Paper Jams in the Tray 4.................................................................................... 465

Paper Jams in the Tray 5 (Bypass)..................................................................... 465

Paper Jams in the Tray 6 (HCF2 (2000 Sheets)) ............................................... 466

Paper Jams in the Transfer Module.................................................................... 468

Paper Jams in the Bottom Left Cover ................................................................. 469

Paper jams in the Bottom Right Cover................................................................ 470

Paper Jams in the Output Tray ........................................................................... 471

Paper Jams in the Finisher C and the Finisher C w/Booklet............................... 471

Paper jams in the D-Finisher with Booklet Maker............................................... 481

Document Jams....................................................................................................... 491

Stapler Faults .......................................................................................................... 494

Staple Jams in the Staple Cartridge for Finisher C or Finisher C w/Booklet....... 495

Staple Jams in the Booklet Staple Cartridge

for the Finisher C w/Booklet or D-Finisher with Booklet Maker.......................... 496

Staple Jams in the Staple Cartridge for the D-Finisher with Booklet Maker ....... 498

Staple Cartridge Taken Off from Unit for the D-Finisher with Booklet Maker .......... 500

Solving Curled Output for the D-finisher with Booklet Maker .................................. 502

15 Appendix ................................................................................................................ 505

Specifications .......................................................................................................... 506

Printable Area.......................................................................................................... 518

Standard Printable Area...................................................................................... 518

Extended Printable Area ..................................................................................... 518

Internal Fonts........................................................................................................... 519

Optional Components.............................................................................................. 521

ESC/P-K Emulation ................................................................................................. 523

Emulation ............................................................................................................ 523

Fonts ................................................................................................................... 524

Output Feature.................................................................................................... 524

ESC/P-K Emulation Print Features ..................................................................... 524

ESC/P-K Emulation Settings............................................................................... 525

Magnification Table............................................................................................. 531

Paper Size and Number of Printable Characters................................................ 535

PDF Direct Print....................................................................................................... 537

PDF Direct Print Settings .................................................................................... 537

PCL Emulation......................................................................................................... 539

HP-GL2 Emulation................................................................................................... 543

Hard Clip Area .................................................................................................... 547

Printable Area ..................................................................................................... 548

Auto Layout......................................................................................................... 550

Using the Telephone ............................................................................................... 557

9

Placing a Call.......................................................................................................557

Activity Report ..........................................................................................................559

Notes and Restrictions .............................................................................................561

Notes and Restrictions on the Use of the Machine..............................................561

Notes and Restrictions in the Interrupt Mode ......................................................564

Notes and Restrictions on the Use of the Copy Feature .....................................565

Notes and Restrictions on the Use of the Print Feature ......................................566

Notes and Restrictions on the Use of the Fax / Internet Fax Feature..................567

Notes and Restrictions on the Use of the Fax Feature........................................571

Notes and Restrictions on the Use of the E-mail / Internet Fax Feature .............571

Notes and Restrictions when Connecting with Internet Service Provider............573

Notes and Restrictions for Using SMB ................................................................575

Notes and Restrictions for Using TCP/IP.............................................................577

Notes and Restrictions for Using EtherTalk.........................................................578

Notes and Restrictions for Using Bonjour............................................................579

Notes and Restrictions for Using Scanner Features............................................579

Notes and Restrictions on Folders.......................................................................584

Notes and Restrictions when Connecting to Internet or Intranet .........................585

Notes and Restrictions for IPv6 Connection ........................................................586

Notes and Restrictions when Operating from Computers ...................................587

Notes and Restrictions on Job Flows ..................................................................588

Notes and Restrictions on Security Features ......................................................589

Notes and Restrictions on Authentication and Accounting Features...................592

Glossary ...................................................................................................................594

Index...............................................................................................................................597

10

1 Before Using the Machine

This chapter describes organization of this guide and conventions.

z

Preface ....................................................................................................... 12

z

Types of Manuals .......................................................................................13

z

Using This Guide ........................................................................................ 14

z

Interface Cables..........................................................................................17

z

Energy Saver Mode .................................................................................... 19

z

Customizing the Control Panel ................................................................... 22

z

Entering Text ..............................................................................................27

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting ApeosPort-III C7600/C6500/C5500, DocuCentre-III C7600/
C6500/C5500 (hereafter referred to as “the machine”).

This guide explains how to operate the machine and the precautions that must be
followed during operation. To get the most out of the machine and to use it effectively,
be sure to read this guide before use.

This guide is intended for machine administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

This guide assumes that an operator has a basic knowledge of the operating
environment of the personal computer in use, networking environments, and how to
operate a personal computer. For information on the environment of the personal
computer in use, basic knowledge of networking environments, and how to operate a
personal computer, refer to the manuals provided with the personal computer,
operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for copy/print/scan/fax operating procedures. For information
about optional accessories for the printer functionality, also refer to the guide provided
with each optional accessory.

12

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

We provide the following guides for optimum usage of the machine.

Accompanying Manuals

Quick Reference Guide (booklet)

Introduces the basic operations of the machine, as well as daily management and
maintenance.

For Customers Who Use 83 - 105 gsm Weight Paper (booklet)

Aimed toward customers who use 83 - 105 gsm weight paper for this machine, this
booklet describes notes on use and how to set the paper type.

User Guide (CD-ROM)

User Guide describes all the necessary steps for copy/print/scan/fax.

Administrator Guide (this guide) (CD-ROM)

Aimed toward machine administrators. This guide describes maintenance and how to
set paper, customize settings, set up the network environment and solve problems that
may occur with the machine.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual
is included in the CD-ROM of the Driver CD Kit.

Before Using the Machine

1

Print Driver Help

Describes print features and operations.

CentreWare Internet Services Help

Describes how to change various settings of the machine using a web browser, and
how to import scanned data to a computer.

Guides for Optional Accessories

Optional accessories are available for this machine. Some of them come with user
guides. The user guides, provided as printed or online documentation, are referred to
as guides for optional accessories.

The guides for optional accessories describe all the necessary steps for using the
optional accessories and installing the software.

13

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for machine administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper that can be used on the machine and how to load paper
in trays.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes how to configure the system settings.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the configuration to use the Printer features on the machine.

8 E-mail Environment Settings

Describes the configuration to use the E-mail features on the machine.

9 Scanner Environment Settings

Describes the configuration to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the configuration to use the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the configuration to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes the configuration to utilize the encryption and digital signature on the
machine.

14

13 Authentication and Account Administration

Describes the authorization feature for restricting use of the machine, as well as the
administration feature for monitoring usage statuses for each feature using the
authorization feature.

14 Problem Solving

Describes troubles that may occur with the machine and their solutions.

15 Appendix

Describes the machine specifications, optional accessories, and notes/restrictions.

Conventions

z

z

z

Using This Guide

The screen images and illustrations that are used in this guide are based on the
machine configuration with the Middle Size Color UI and the various options. Some
of the items in the screen images may not be displayed or there may be features that
cannot be used depending on the machine configuration.

In this document, "Computer" refers to a personal computer or workstation.

The following terms are used in this guide:

Before Using the Machine

1

Important : Indicates important information that you should read.

Note : Indicates additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

: • Refers to names of CD-ROM, features, and touch screen

messages and input text.

[ ] : • Refers to folders, files, applications, button or menu names

displayed in the touch screen.

• The names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Indicates a hardware button on the control panel of the

machine.

< > key : Indicates a key on the keyboard of the computer.

> : • Indicates a path to a certain item within a procedure on the

control panel.
Example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

• Indicates a path to a certain item within a procedure on a
computer.
Example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] in order to search for files and
folders.

15

1 Before Using the Machine

Before Using the Machine

• The reference is indicated in the following manner:
"Refer to "5 Tools" > "Common Service Settings" > "Audio
Tone" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common
Service Settings" in chapter 5 Tools of the Administrator
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading with one of the long edges of the document

or paper.

, ,Short Edge Feed (SEF): Loading with one of the short edges of the document

or paper.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When
connecting to a network, use the Ethernet interface.

Using the USB Interface

The USB interface supports USB 2.0.
This section describes the installation procedure for the USB interface.

1 Ensure that the machine is off.

2 Connect the USB interface cable to the USB

2.0 interface connector on the side of the
machine.

3 Connect the other end of the USB interface

cable to a computer.

4 Switch on the machine.

5 Restart the computer.

For details of setting items, refer to "Printer Environment Settings" (P.259).

Using the Ethernet Interface

Before Using the Machine

1

When the Gigabit Ethernet Board (optional) is NOT installed:

The Ethernet interface supports the following 2 types.

z

100BASE-TX

z

10BASE-T

This section describes the installation procedure for the Ethernet interface.

1 Ensure that the machine is off.

2 Connect the network cable to the Ethernet

interface connector.

Note • Prepare a network cable suitable for your

network connection. When changing the
network cable, consult our customer
engineers.

3 Switch on the machine.

When the Gigabit Ethernet Board (optional) is installed:

The Gigabit Ethernet interface supports the following 3 types.

z

1000BASE-T

z

100BASE-TX

z

10BASE-T

17

1 Before Using the Machine

This section describes the installation procedure for the Gigabit Ethernet interface.

1 Ensure that the machine is off.

Before Using the Machine

1

2 Connect the network cable to the Gigabit

Ethernet interface connector.

Note • Prepare a network cable suitable for your

network connection. When changing the
network cable, consult our customer
engineers.

• Category 5 cables (CAT5) or Enhanced
Category 5 cables (CAT5e) are
recommended for 1000BASE-T.

LED1

3 Switch on the machine.

Note • The Gigabit Ethernet Board does not always enable 1000BASE-T to work effectively.

1000BASE-T performance depends on a printer’s processing speed.

• LED1 (shown on the above illustration) is lit on the Gigabit Ethernet Board in the following
ways, depending on which network it is connected to.

- 10BASE-T network : No light

- 100BASE-TX network : Yellow light

- 1000BASE-T network : Blue light

18

Energy Saver Mode

Energy Saver Mode

The machine is installed with an Energy Saver feature that will automatically cut off the
electricity to the machine if no copy or print data is received for a certain duration.

The Energy Saver feature has two modes: Low Power mode and Sleep mode.
The machine enters the Low Power mode after the preset time has elapsed if the

machine is left unused for a fixed period of time.
The machine then enters the Sleep mode if a further preset time elapses.

To enter the Energy Saver mode, press the <Energy Saver> button on the control
panel, and then the machine enters the Energy Saver mode straight away.

Low Power Mode

In this mode, the power to the control panel and fuser unit is lowered to save power.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Sleep Mode

In this mode, the power is lowered more than in the Low Power mode.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Before Using the Machine

1

Changing the Energy Saver Mode Change Interval

The procedure for setting the Energy Saver feature is as follows.
To activate the Energy Saver feature, set both the times until the activation of Low

Power Mode and Sleep Mode.

Note • The time to activation of Low Power Mode and Sleep Mode can each be specified in 1

minute increments, from 1 to 240 minutes.

1 Press the <Log In/Out> button.

2 Enter the Administrator ID with the numeric

keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

123

456

789

0#

C

<Log In/Out> button

19

1 Before Using the Machine

3 Select [Tools].

Before Using the Machine

4 Select [Machine Clock/Timers].

1

Note • If the [All Services] screen is not

displayed on the touch screen, press the
<All Services> button.

5 Select [Power Saver/Energy Saver Timers],

and select [Change Settings].

6 Using [] and [], configure an energy saver

mode migration time, in 1 minute
increments.

From Last Operation to Low Power Mode

Set the time to move to the [Low Power
Mode] after the last operation.

Note • The default for [From Last Operation to Low Power Mode] is 1 minute. The Low Power Mode

cannot be disabled.

20

From Last Operation to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note • The default for [From Last Operation to Sleep Mode] is [60] minutes. Configure the [From

Last Operation to Sleep Mode] time to be longer than the [From Last Operation to Low
Power Mode] time.

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

Energy Saver Mode

9 Select [Close] to display the [All Services] screen.

Before Using the Machine

1

21

1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

1

Use the following procedure to select the screen to be displayed when the machine is
turned on or exited from the Energy Saver mode, to select the screen to be displayed
after Auto Clear, to assign features to <Custom> buttons, and to select the features to
be displayed on the [All Services] screen.

1 Press the <Log In/Out> button.

123

456

789

0#

C

<Log In/Out> button

2 Enter the Administrator ID with the numeric

keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools].

Note • If the [All Services] screen is not

displayed on the touch screen, press the
<All Services> button.

4 Select [Screen/Button Settings].

22

5 Select the item to be set or changed.

Setting the Initial Screen

Set the screen to be displayed after turning the machine on or exiting the Energy Saver
mode. This section describes how to set the [Send from Folder] screen as the initial
screen, as an example.

1 Select [Screen Default], and select [Change

Settings].

2 Select [Send from Folder].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

Customizing the Control Panel

Before Using the Machine

1

3 Select [Save].

Setting the Screen to be displayed after Auto Clear

Set the screen to be displayed after Auto Clear. You can select from [Last Selection
Screen] and [All Services].

1 Select [Screen After Auto Clear], and select

[Change Settings].

2 Select [Last Selection Screen] or [All

Services].

3 Select [Save].

Customizing the [All Services] Screen

By selecting features and their positions, you can customize the [All Services] screen
that is displayed when you press the <All Services> button on the control panel.
The following are the factory default features displayed on the [All Services] screen.

Note • Unsupported features will not be displayed on the screen. Abnormal features will be grayed

out on the screen.

23

1 Before Using the Machine

Before Using the Machine

1

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Folder

z

Network Scanning (ApeosPort series
models only)

z

Scan to PC

z

Media Print - Text

z

Media Print - Photos

z

Send from Folder

z

Stored Programming

z

Job Flow Sheets (ApeosPort series models
only)

z

Web Applications (ApeosPort series
models only)

z

Store & Send Link

Note • By factory default, this service is not

displayed on the screen.

z

Custom Service

Note • This feature is to be set by our customer engineer. For more information, contact our

Customer Support Center.

z

Language

z

Screen Contrast (Middle Size Color UI Only)

z

Setup

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

24

All Services

You can select a service button. Service buttons are the oval buttons in the [All
Services] screen.

If you select [Not Assigned], the selected button position will remain empty.

All Services - Additional Features

You can select an additional feature button. Additional features appear in the [All
Services] screen as rectangular buttons.

If you select [Not Assigned], the selected button position will remain empty.

Customizing the Control Panel

The following is the procedure to change the [Language] button displayed at the upper
right corner of the [All Services] screen to the [Secure Print] button, as an example.

1 Select [All Services - Additional Features],

and select [Change Settings].

2 Select [Language].

3 Select [Secure Print].

Note • The layout of buttons in this screen is

corresponding to the layout of those on
the [All Services] screen.

• You cannot assign the same feature to
more than one button.

4 Click [Save].

5 Click [Save].

Before Using the Machine

1

Assigning Features to <Custom> Buttons

Assign features to the <Custom> buttons on the control panel: Custom 1 to Custom 3.
By assigning features to the <Custom> buttons, you can switch to the features without

returning to the [All Services] screen. If you do not want to assign any feature to a
button, select [Not Set].

By factory defaults, [Copy] is assigned to the <Copy> button and no feature is assigned
to the <Custom 2> or <Custom 3> button. The features assigned to the buttons are
selected from the features displayed on the [All Services] screen and [Language].

Attach the labels included in this product when you have changed the assignment. If
you have used a feature for which no label is provided, use a blank label and write down
the feature using a permanent marker, and then attach the label to the appropriate
button.

The following is the procedure to assign [Send from Folder] to the <Custom 2> button,
as an example. The same procedure can be used for the <Custom 3> button.

1 Select [Custom Button 2], and select

[Change Settings].

2 Select [Send from Folder].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

3 Click [Save].

25

1 Before Using the Machine

Changing the Feature Screen

You can customize the screen layouts for the first tab of the following features listed on
the [All Services] screen.

Before Using the Machine

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Folder

z

Network Scanning (ApeosPort series models only)

z

Scan to PC

z

Store & Send Link

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.149), "First
Tab" (P.182), and "Screen Defaults" (P.189).

1

Adjusting the Screen Contrast (For Middle Size Color UI)

You can adjust the screen contrast on the screen which appears when you select the
[Screen Contrast] button on the [All Services] screen.

26

Entering Text

Entering Text

During operations, a screen for entering text sometimes appears. This section
describes how to enter text.

You can enter the following characters: numerals, letters, and symbols.

Item Description

Entering letters and numerals If you select [Shift], uppercase letters appear. To return to

the lowercase letters, select [Shift] again.

Entering symbols Select [Symbol].

Note • Depending on the keyboard, the [Symbol] button

may be displayed as [More Characters].

Entering a space Select [Space].

Before Using the Machine

1

Deleting characters Select [Backspace]. You can delete one character at a

time.

27

2 Paper and Other Media

This chapter describes the types of paper that can be used on the machine,
precautions when handling paper, and how to load paper in trays.

z

Paper Types ...............................................................................................30

z

Loading Paper ............................................................................................33

z

Changing the Paper Size............................................................................ 40

z

Changing the Paper Settings...................................................................... 46

2 Paper and Other Media

Paper Types

This section describes the kinds of paper available for this machine.
Use of inappropriate paper may result in paper jams, cause reduced print quality,

malfunctions and other trouble. To make full and effective use of the machine's

Paper and Other Media

performance, we recommend using only paper recommended by Fuji Xerox.
If you want to use paper not recommended by Fuji Xerox, contact our Customer

Support Center.

Do not use conductive paper such as origami paper, carbon paper or conductively­coated paper. When paper jam occurs, it may cause short-circuit and eventually a
fire accident.

Important • The printed image may fade due to moisture such as water, rain or vapor. For more

2

Supported Paper Type

WARNING

information, contact our Customer Support Center.

When using commonly used paper (known as printable paper) for copying or printing,
make sure that it complies with the following specifications.

Paper tray Weight Loadable quantity

Trays 1 to 2 64 to 176 gsm

Ream Weight: 55 - 151 kg

Tray 3 870 sheets

Tray 4 1,140 sheets

Tray 5 (bypass) 64 to 280 gsm

Ream Weight: 55 - 240 kg

Tray 6 (HCF2 (2000
Sheets)) (optional)

Tray 8 (Interposer)
(optional)

64 to 176 gsm
Ream Weight: 55 - 151 kg

64 to 220 gsm
Ream Weight: 55 - 189 kg

500 sheets
(80 gsm)

(80 gsm)

(80 gsm)

Up to 27mm 250 sheets
(80 gsm)

2,000 sheets
(80 gsm)

200 sheets
(80 gsm)

30

The following table lists the paper types supported for each paper tray.

Paper Types

Paper Type

Plain Paper
(64 - 82 gsm)

Plain Paper
(Thicker) 83 - 105 gsm

Recycled Paper
(64 - 82 gsm)

Recycled Paper
(Thicker) 83 - 105 gsm

Plain Paper (Reload)* 64 - 105

Transparency -

Tack Film -

Coated Paper 1 106 - 176

Coated Paper 2 177 - 280

Labels 1 106 - 176

Labels 2 177 - 280

Lightweight 52 - 63

Heavyweight 1 106 - 176

Heavyweight 2 177 - 280

Tab Stock 1 106 - 176

Tab Stock 2 177 - 280

Hole Punched 64 - 105

Weight

(gsm)

64 - 82

83 - 105

64 - 82

83 - 105

Tray 1-2 Tray 3-4

Tray 5

(Bypass)

Tray 6

Tray 8

(Interposer)

OOOO O

OOOO O

OOOO O

OOOO O

OOOO O

OOOX X

XXOX X

XXOX X

XXOX X

XXOX X

XXOX X

XXXX X

OOOO O

XXOX X

XXOXO

XXOX X

OOOO O

Paper and Other Media

2

*: Plain Paper (Reload) means the paper already printed on the one side (i.e., scrap paper).

O: Available

X: Not available

Important • Printing with paper whose type or size differs from the paper specified by the print driver, or

printing from a tray not supporting the loaded paper can result in paper jams. To ensure
correct printing, select the correct paper size, paper type, and paper tray.

2

Note • Weight means a weight of 1 m

• Ream weight means weight of 1,000 sheets of paper in duodecimo size (788 x 1,091 mm).

• When copying with a non-standard size paper from the Tray 5 (bypass), you must manually

enter the paper size. If you use non-standard size paper often, you can preset the size on
the machine. Then the preset size appears under [Standard Sizes] in the [Tray 5] screen.
For more information, refer to "Tray 5 - Paper Size Defaults" (P.131).

of a paper sheet.

31

2 Paper and Other Media

Unusable Paper

Using paper that cannot be used for this machine may cause paper jams or machine
malfunctions. The following types of paper cannot be used for this machine.

z

Color transparency sheets (bordered with a white frame)

z

Paper with one face already printed using another printer

Paper and Other Media

2

z

Already printed face using this printer

z

Inkjet paper

z

Tracing paper

z

Folded, creased, or curled paper

z

Label sheets whose face sheet surface does not cover the entire backing sheet

z

Envelopes with sticky adhesive

z

Multi-color printed postcard

z

Inkjet postcard

z

Curled postcard

Storing and Handling Paper

Please keep the following points in mind when storing paper

z

Store paper inside a cabinet or other dry place. Paper that has absorbed moisture
can cause paper jams and image quality defects.

z

After opening a package of paper, wrap up the remaining paper to store it. It is
recommended that you include moisture prevention packets.

z

Paper should be stored flat to prevent bends or warping.

Please adhere to the following when setting paper into the tray

z

Align the stack of paper neatly before setting it in the tray.

z

Do not use paper that is folded, creased, or heavily warped.

z

Do not use waved or curled paper.

z

Do not load paper of mixed size together into the tray.

z

Transparency paper and label paper can cause paper jams, and multiple sheets can
be fed to the printer at once. Be sure to carefully fan these types of paper.

z

When continuously outputting onto transparencies, transparency sheets may
sometimes stick to each other. Remove transparencies from the output tray every 20
or so sheets, and fan them to cool them down.

32

Loading Paper

This section describes how to load paper.

Types of paper loaded in trays

Loading Paper

The machine automatically detects the size and orientation of loaded paper in trays.
You need to set a paper type, however. Normally, each of the trays is set to plain paper.
When loading paper other than plain paper in trays, change the paper type settings.
Paper can also be named and set as user-defined paper. Up to three paper types can
be set as user-defined paper.

For information on changing the paper type in trays, refer to "Changing the Paper Settings" (P.46).

Automatic Tray Selection

If you set paper source on the [Paper/Output] tab to [Paper Tray] in the PCL print
driver's properties screen when making prints, the machine automatically selects the
corresponding paper tray according to the size and orientation of the document to print.
This is called [Automatic Tray Selection].

When making copies, automatic tray selection is active if [Auto Paper Select] is
selected for [Paper Supply]. If the machine detects two or more corresponding trays in
the automatic tray selection, the machine gives higher priority to the tray having the
highest [Paper Type Priority] set at [Paper Tray Settings]. During automatic tray
selection, trays whose [Paper Type Priority] setting is set to [Auto Paper Off] are not
targeted in the automatic tray selection. Also, if the [Paper Type Priority] setting is
exactly the same, the tray priority is determined by [Paper Tray Priority].

Note • The Tray 5 (bypass) cannot be selected in the automatic tray selection.

• When the machine runs out of paper during copying or printing, select the tray containing the

paper of the same size and orientation that was being used for copying or printing, and
continue copying or printing (Auto Tray Switch feature). During this operation, a tray
containing paper of type whose [Paper Type Priority] setting is set to [Auto Paper Off] cannot
be switched to.

For information about setting [Paper Type], [Paper Type Priority], [Paper Tray Priority], and setting the
paper substitute feature, refer to "Paper Tray Settings" (P.129). The same settings can also be made from
CentreWare Internet Services.

Paper and Other Media

2

Adding paper

When the machine runs out of paper during copying or printing, a message is displayed
on the control panel display. Add paper according to the displayed instructions.
Copying or Printing is automatically resumed when paper is added.

Note • Fan the paper well before loading paper in a tray. It prevents paper from sticking to each

other and reduces paper jams.

Loading Paper in the Trays 1 to 2

The following describes the procedure for loading paper in the Trays 1 to 2.
When the machine runs out of paper during copying or printing, a message is displayed

on the control panel display. Add paper according to the displayed instructions.
Copying or printing is automatically resumed when paper is added.

Note • Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each

other and reduces paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size for the
Trays 1 to 2" (P.40).

33

2 Paper and Other Media

Paper and Other Media

2

1 Pull out the tray towards you until it stops.

Important • Make sure to pull out the tray slowly.

When the tray is being pulled out with
force, the tray may possibly hit your
knees or other parts of your body causing
injuries.

• While the machine processes a job, do
not pull the tray out that the job uses.

• Do not add a new stack of paper on top of
the remaining paper in the tray, in order to
prevent paper jams or any other troubles.
First, remove the remaining paper in the tray, then load the new stack of paper.

2 Load and align the edge of the paper against

the left edge of the tray with the side to be
copied or printed on facing down.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

• Do not place any paper or things in the
empty space on the right side of the Tray
1 or 2. It may cause paper jams or
machine malfunctions.

3 Push the tray in gently until it comes to a stop.

Important • When pushing the paper tray in, do it slowly. If the tray is pushed with too much force, it

might cause machine malfunctions.

Loading Paper in the Tray 3

Following describes the procedure for loading paper in the Tray 3.
When the machine runs out of paper during copying or printing, a message is displayed

on the control panel display. Add paper according to the displayed instructions.
Copying or printing is automatically resumed when paper is added.

Note • Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each

other and reduces paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size for the
Tray 3" (P.41).

1 Pull out the tray towards you until it stops.

Important • Make sure to pull out the tray slowly.

When the tray is being pulled out with
force, the tray may possibly hit your
knees or other parts of your body causing
injuries.

• While the machine processes a job, do
not pull the tray out that the job uses.

• Do not add a new stack of paper on top of
the remaining paper in the tray, in order to
prevent paper jams or any other troubles. First, remove the remaining paper in the tray, then
load the new stack of paper.

34

2 Load and align the edge of the paper against

the left edge of the tray with the side to be
copied or printed on facing down.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

3 Push the tray in gently until it comes to a

stop.

Loading Paper in the Tray 4

Following describes the procedure for loading paper in the Tray 4.
When the machine runs out of paper during copying or printing, a message is displayed

on the control panel display. Add paper according to the displayed instructions.
Copying or printing is automatically resumed when paper is added.

Note • Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each

other and reduces paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size for the
Tray 4" (P.42).

Loading Paper

Paper and Other Media

2

1 Pull out the tray towards you until it stops.

Important • Make sure to pull out the tray slowly.

When the tray is being pulled out with
force, the tray may possibly hit your
knees or other parts of your body causing
injuries.

• While the machine processes a job, do
not pull the tray out that the job uses.

• Do not add a new stack of paper on top of
the remaining paper in the tray, in order to
prevent paper jams or any other troubles. First, remove the remaining paper in the tray, then
load the new stack of paper.

2 Load and align the edge of the paper against

the left edge of the tray with the side to be
copied or printed on facing down.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

3 Push the tray in gently until it comes to a

stop.

Loading Paper in the Tray 5 (Bypass)

When printing or copying with paper sizes or types that cannot be set in the Trays 1 to
4 and 6, use the Tray 5 (Bypass).
The following describes how to load paper into the Tray 5 (Bypass).
To make detailed instructions for printings, specify the instructions using the [Tray/
Output] tab in the print driver. When doing this, also specify the type of paper to load.

Important • Do not supply new paper until the loaded paper run out in order to prevent paper jams or

making mistakes of paper loading.

35

2 Paper and Other Media

Paper and Other Media

2

Note • Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each

other and reduces paper jams.

1 Open the Tray 5 (bypass) as necessary.

Note • If necessary, extend the extension flap.

The extension flap can be extended in
two stages. When pulling out the
extension flap, do it gently.

2 Hold the center of the paper guides and slide

them to the desired paper size.

3 Load paper with the side to be copied or

printed on facing up, and insert the paper
lightly along the paper guide until it comes to
a stop.

Important • Do not load mixed paper types into the

tray.

• Do not load paper exceeding the
maximum fill line. It might cause paper
jams or machine malfunctions.

4 When loading a non-standard paper size on

the Tray 5 (bypass), move the paper guides to accommodate the paper.

Loading Tab Stock Paper in the Tray 5 (Bypass)

Following describes the procedure for loading tab stock paper in the Tray 5.

Important • Tab stock paper cannot be loaded on the Trays 1 to 4 and 6.

• Tab stock paper can be used only for [Tab Margined Shift], Covers, and Separators.

Note • Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each

other and reduces paper jams.

1 Open the Tray 5 (bypass).

Note • If necessary, extend the extension flap.

The extension flap can be extended in
two stages. When pulling out the
extension flap, do it gently.

36

2 Hold the center of the paper guides and slide

them to the desired paper size.

3 Load paper with the side to be copied or

printed on facing up and the top edge
frontward, and insert the paper lightly along
the paper guide until it comes to a stop.

Important • Do not load mixed paper types into the

tray.

• Do not load paper exceeding the
maximum fill line. It may cause paper
jams or machine malfunctions.

Loading Paper

Paper and Other Media

2

Loading Paper in the Tray 6 (HCF2 (2000 Sheets))

Following describes the procedure for loading paper in the Tray 6 (HCF2 (2000
Sheets)) (optional).

When the machine runs out of paper during copying or printing, a message is displayed
on the control panel display. Add paper according to the displayed instructions.
Copying or printing is automatically resumed when paper is added.

Note • Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each

other and reduces paper jams.

For information about changing the paper size and orientation, refer to "Changing the Paper Size for the
Tray 6 (HCF2 (2000 Sheets))" (P.43).

1 Pull out the Tray 6 towards you until it stops.

CAUTION

Make sure to pull out the tray
slowly. When the tray is being
pulled out with force, the tray
may possibly hit your knees or
other parts of your body causing
injuries.

Important • While the machine is processing a job, do not pull out the tray.

• Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent

paper jams or any other troubles. First, remove the remaining paper in the tray, then load the
new stack of paper.

37

2 Paper and Other Media

2 Load and align the edge of the paper against

the right edge of the tray with the side to be
copied or printed on facing up.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

Paper and Other Media

3 Push the tray in gently until it comes to a

stop.

Loading Paper in the Tray 8 (Interposer)

Following describes the procedure for loading paper in the Tray 8 (Interposer)
(optional).

Interposer allows you to load paper (blank, copied paper, etc.), which will only be used
as separators and covers, so that the machine does not output on the paper loaded in

2

this tray.

Note • When adding paper to interposer, remove any paper remaining in the tray, add it to the stack

of paper to be added, then load all of the paper into the interposer at once.

1 Hold the center of the paper guides and slide

them to the desired paper size.

2 Load the paper, neatly aligning all edges.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

38

Loading Tab Stock Paper in the Tray 8 (Interposer)

Following describes the procedure for loading tab stock paper in the Tray 8 (Interposer)
(optional).

1 Hold the center of the paper guides and slide

them to the desired paper size.

2 If the paper is already printed on, load the

paper with the printed side facing up and
with the tab side to be fed first.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

Loading Paper

Paper and Other Media

A

2

A

39

2 Paper and Other Media

Changing the Paper Size

The following describes how to change the paper size for the Trays 1 to 4 and 6.

Note • The paper types for the Trays 1 to 4 and 6 are preset. Normally, plain paper is set. When

replacing the loaded paper with other types of paper, change the paper type settings to

Paper and Other Media

For information about paper size, refer to "Paper Size Settings" (P.143).

For a description of how to make copies on non-standard size paper, refer to "3 Copy" > "Copy" >
"Paper Supply (Selecting the Paper for Copying)" in the User Guide. For a description of how to print to
non-standard size paper, refer to the print driver's online help.

Changing the Paper Size for the Trays 1 to 2

2

Following describes how to change the paper size for the Trays 1 to 2.

match the type of paper to be loaded to maintain print quality. For information about
changing the paper types, refer to "Changing the Paper Settings" (P.46).

• For the Trays 1 and 2, you can set a non-standard paper size. When setting a non-standard
paper size, you must register the paper size. For information about registering paper sizes,
refer to "Paper Tray Attributes" (P.232).

1 Pull out the tray towards you until it stops.

CAUTION

Make sure to pull out the tray
slowly. When the tray is being
pulled out with force, the tray
may possibly hit your knees or
other parts of your body causing
injuries.

Important • While the machine processes a job, do

not pull the tray out that the job uses.

• Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent
paper jams or any other troubles. First, remove the remaining paper in the tray, then load the
new stack of paper.

2 Remove any paper loaded on the tray.

3 Hold the long-side paper guide and slide it to

the desired paper size (1). Hold the short­side paper guide on the right side and slide it
to the desired paper size (2).

2

1

40

Changing the Paper Size

4 Load and align the edge of the paper against

the left edge of the tray with the side to be
copied or printed on facing down.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

• Do not place any paper or things in the
empty space on the right side of the Tray
1 or 2. It may cause paper jams or
machine malfunctions.

5 Move the two paper guides while holding

their grips so that they lightly contact the
edges of the paper.

6 Push the tray in gently until it comes to a

stop.

Note • Affix the paper size label to the front of

the paper tray.

7 Specify the types of the paper loaded when

you have changed the paper type.

For information on how to set the paper types, refer to "Changing the Paper Settings" (P.46).

Paper and Other Media

2

Changing the Paper Size for the Tray 3

Following describes how to change the paper size for the Tray 3.

1 Pull out the Tray 3 towards you until it stops.

CAUTION

Make sure to pull out the tray
slowly. When the tray is being
pulled out with force, the tray
may possibly hit your knees or
other parts of your body causing
injuries.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent

paper jams or any other troubles. First, remove the remaining paper in the tray, then load the
new stack of paper.

2 Remove any paper loaded on the tray.

3 Hold the paper guide and slide it to the

desired paper size.

41

2 Paper and Other Media

4 Load and align the edge of the paper against

the left edge of the tray with the side to be
copied or printed on facing down.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

Paper and Other Media

5 Hold the paper guide and move it to gently

touch the edge of the paper.

6 Push the tray in gently until it comes to a

stop.

Note • Affix the paper size label to the front of the paper tray.

7 Specify the types of the paper loaded when you have changed the paper type.

For information on how to set the paper types, refer to "Changing the Paper Settings" (P.46).

Changing the Paper Size for the Tray 4

2

Following describes how to change the paper size for the Tray 4.

1 Pull out the Tray 4 towards you until it stops.

CAUTION

Make sure to pull out the tray
slowly. When the tray is being
pulled out with force, the tray
may possibly hit your knees or
other parts of your body causing
injuries.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent

paper jams or any other troubles. First, remove the remaining paper in the tray, then load the
new stack of paper.

2 Remove any paper loaded on the tray.

3 Hold the paper guide and slide it to the

desired paper size.

42

Changing the Paper Size

4 Load and align the edge of the paper against

the left edge of the tray with the side to be
copied or printed on facing down.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

5 Hold the paper guide and move it to gently

touch the edge of the paper.

6 Push the tray in gently until it comes to a

stop.

Note • Affix the paper size label to the front of the paper tray.

7 Specify the types of the paper loaded when you have changed the paper type.

For information on how to set the paper types, refer to "Changing the Paper Settings" (P.46).

Paper and Other Media

Changing the Paper Size for the Tray 6 (HCF2 (2000 Sheets))

Following describes how to change the paper size for the Tray 6 (HCF2 (2000 Sheets)).

1 Pull out the Tray towards you until it stops.

CAUTION

Make sure to pull out the tray
slowly. When the tray is being
pulled out with force, the tray
may possibly hit your knees or
other parts of your body causing
injuries.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent

paper jams or any other troubles. First, remove the remaining paper in the tray, then load the
new stack of paper.

2 Remove any paper loaded on the tray.

3 Open the end guide (1) and unscrew the

screw (2). Then remove the guide from the
Tray.

2

2

1

43

2 Paper and Other Media

Paper and Other Media

2

4 Insert the small protrusions at the bottom of the guide into holes corresponding to the

paper size (1). Insert the screw into a hole corresponding to the paper size on the top
of the guide and screw up (2).

2

1

5 Unscrew the screw of the front guide and

remove the guide from the Tray.

6 Insert the small protrusions at the bottom of the guide into holes corresponding to the

paper size (1). Insert the screw into a hole corresponding to the paper size on the top
of the guide and screw up (2).

2

1

7 Pull the lever up

of the end guide and move it along the slot (1).
Set the lever at the position corresponding to the
paper size (2) and press the lever down (3).

Important • Adjust the end guide accordingly with the size

of paper. If the end guide is not adjusted
correctly, the machine cannot feed the paper
properly, resulting in a paper jam.

Note • The slot on the left of 8.5” is not used.

1

3

2

44

8 Open the end guide (1) and load and align

the edge of the paper against the right edge
of the tray with the side to be copied or
printed on facing up (2).

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

9 Close the end guide tightly.

10 Push the tray in gently until it comes to a stop.

Changing the Paper Size

Paper and Other Media

2

45

2 Paper and Other Media

Changing the Paper Settings

The following describes how to change the paper type for Trays.
After loading paper in the trays, specify the types of the paper loaded and the image

quality suited to each paper type. Image quality best suited to the paper type can be

Paper and Other Media

obtained by setting the desired image processing to particular paper types. For more
information, refer to "Image Quality" (P.131).

Note • Users can name Custom 1 to Custom 3 displayed in the paper type. For information on how

to set names to Custom 1 to Custom 3, refer to "Custom Paper Name/Color" (P.129).

• The [Setup] screen, which can be displayed by selecting [Setup] in the [All Services] screen,
allows you to change the paper type setting without entering the System Administration
mode, if you have configured the settings to do so in advance. For more information, refer to
"Customize Paper Supply Screen" (P.130).

1 Press the <Log In/Out> button.

2

123

456

789

0#

C

<Log In/Out> button

2 Enter the Administrator ID with the numeric

keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools].

Note • If the [All Services] screen does not

appear, press the <All Services> button to
display it.

46

4 Select [Paper Tray Settings].

5 Select [Paper Tray Attributes].

Changing the Paper Settings

Paper and Other Media

2

6 Select the paper tray whose paper type

setting is to be changed at [Items], and
select [Change Settings].

7 Select [Change Settings].

8 Select the [Paper Type], [Paper Size],

[Paper Color], and [Auto Paper selects this
tray].

Select [Close] or [Confirm] repeatedly until

9

the [Paper Tray Settings] screen is
displayed.

47

2 Paper and Other Media

10 Select [Image Quality].

Paper and Other Media

11 Select the paper type to be set at [Items],

2

and select [Change Settings].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

12 Select the image quality to be set and then

select [Save].

13 Make sure on the screen that the paper type

you changed is displayed under [Current Settings], and then select [Close].

14 Select [Close] repeatedly until the [Tools] screen is displayed.

15 Select [Close] to return to the [All Services] screen.

48

3 Maintenance

This chapter describes how to replace consumables, clean the machine, adjust
gradation, print a report/list, and delete the print job with an invalid User ID.

z

Replacing Consumables.............................................................................50

z

Cleaning the Machine ................................................................................. 71

z

Executing Calibration.................................................................................. 74

z

Printing a Report/List .................................................................................. 77

z

Deleting the Private Charge Print Job with an Invalid User ID ...................78

z

Setting Restore Tool ...................................................................................79

3 Maintenance

Replacing Consumables

The machine is provided with the following consumables and periodical replacement parts.
We recommend the use of the following consumables as they have been manufactured to
meet the specifications of the machine.

Maintenance

3

Type of Consumables/

Periodical Replacement Parts

Toner cartridge [Y] CT200571 1 unit/box

Toner cartridge [M] CT200570 1 unit/box

Toner cartridge [C] CT200569 1 unit/box

Toner cartridge [K] CT200568 1 unit/box

Drum Cartridge K [R1] (Black) CT350361 1 unit/box

Drum Cartridge Y,M,C [R2/R3/R4] (Color) CT350362 1 unit/box

Waste Toner Bottle CWAA0663 1 unit/box

Staple cartridge for 50 sheets XE

Staple cartridge for booklet maker finisher

*2

XC

Staple cartridge for 100 sheets XF

*1 For Finisher C
*2 For Finisher C w/Booklet or D-Finisher with Booklet Maker
*3 For D-Finisher with Booklet Maker

Note • We recommend that you always have spare consumables/periodical replacement parts

available.

*1

*3

Product

Code

CWAA0540 5,000 staples × 3 sets/box

CWAA0501 5,000 staples × 4 sets/box

CWAA0677 5,000 staples × 4 sets/box,

Quantity/Box

Staple Scrap Container × 1

unit/box

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a toner cartridge into an open flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.

50

Replacing Consumables

CAUTION

z

Keep the drum and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

z

When replacing the drum and toner cartridges, be careful not to spill the toner. In
case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well
as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

Handling consumables/periodical replacement parts

z

Do not store boxes for consumables/periodical replacement parts upright.

z

Do not unpack consumables/periodical replacement parts before use. Avoid storing
consumables/periodical replacement parts in the following locations:

- In extreme temperature and humidity

- Near heat-generating devices

- In direct sunlight

- In dusty locations

z

Use consumables/periodical replacement parts only as directed on their packages.

z

We recommend always having spare consumables/periodical replacement parts
available.

z

When calling our Customer Support Center to order consumables/periodical
replacement parts, have the product codes ready.

z

Use of consumables/periodical replacement parts not recommended by Fuji Xerox
can impair machine quality and performance. Use only consumables/periodical
replacement parts recommended by Fuji Xerox.

Maintenance

3

Checking the status of consumables

The status of consumables can be checked on the [Supplies] screen.

For information about consumables, refer to "Supplies" (P.100).

The following shows the reference section for each item.

Replacing the Toner Cartridges..................................................................................................52

Replacing the Waste Toner Bottle ............................................................................................. 53

Replacing Drum Cartridge R1 (for customers having a spot maintenance contract)................. 55

Replacing Drum Cartridge R2/R3/R4 (for customers having a spot maintenance contract) ..... 59

Replacing the Staple Cartridge for Finisher C or Finisher C w/Booklet ................................... 63

Replacing the Booklet Staple Cartridge

(Finisher C w/Booklet or D-Finisher with Booklet Maker) ....................................................... 64

Replacing the Staple Cartridge for D-Finisher with Booklet Maker ......................................... 66

Emptying the Punch Scrap Container for Finisher C or Finisher C w/Booklet ......................... 67

Emptying the Punch Scrap Container for D-Finisher with Booklet Maker ............................... 68

Replacing the Staple Scrap Container for D-Finisher with Booklet Maker............................... 69

51

3 Maintenance

Replacing the Toner Cartridges

The machine comes with toner cartridges. The machine will display the following
messages when a toner cartridge is empty. Follow the messages and replace the toner
cartridge as necessary.

Maintenance

3

Message

Yellow Toner [Y] Cartridge
needs to be replaced soon.

Yellow Toner [Y] Cartridge
needs to be replaced.

*1 The above messages are the indications for yellow toner replacement. The part name "yellow toner

[Y]" in the messages varies depending on the colors or number of toner cartridges.

*2 The page yield after each message is displayed is for when A4 paper LEF is used. The value is an

estimate and varies depending on the conditions such as the print content, dot coverage (area
coverage), paper size, paper type, copy/print density, output image type, and the machine usage
environment.

*1

Page yield after the

message is displayed

Black: Approx. 1,800 pages
Other than black:
Approx. 1,200 pages

- Replace the toner cartridge

*2

Replace the toner cartridge
with a new one.

with a new one.

Solution

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a toner cartridge into an open flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.

Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying

paper on the floor beforehand.

• The use of toner cartridges not recommended by Fuji Xerox may impair quality and
performance. Use only toner cartridges recommended by Fuji Xerox.

• When the remaining amount of toner becomes small, the machine may stop during printing
and display a message. If this happens, replace the toner cartridge to continue copying or
printing.

• Replace toner cartridges while the machine is on.

• Copy or print density may be reduced slightly after the message appears on the screen.

• If a partially used toner cartridge is used, a message appears and the number of pages that

you can copy or print displayed on the screen may differ considerably.

Note • Monochrome copying and printing is available even when color toners are run out. In this

case, only plain paper can be used.

1 Make sure that the machine is not operating,

and open the front cover.

52

2 Hold the lower part of the toner cartridge of

the color indicated in the message and
gently pull out it.

Note • “Y” is for yellow, “M” is for magenta, “C” is

for cyan, and “K1” and “K2” is for black.

3 Remove the toner cartridge by holding the

handle on the top of the cartridge while
gently pulling out it.

WARNING

Never throw a toner cartridge into
an open flame. Remaining toner
in the cartridge may catch fire
and cause burn injuries or
explosion.
If you have a used toner cartridge
no longer needed, contact your
local Fuji Xerox representative
for its disposal.

Replacing Consumables

Maintenance

3

Important • Pull out the toner cartridge gently. Otherwise, toner may fly out of the cartridge.

4 Take out the new toner cartridge of the same

color as the old one from its box, and gently
tilt the cartridge up and down, and then left
and right several times.

5 Insert the toner cartridge in gently until it

comes to a stop.

Note • Be sure to insert the toner cartridge until

you hear it click into place.

6 Close the toner cover.

Replacing the Waste Toner Bottle

The machine comes with a waste toner bottle. The machine will sound an alarm and
display the message "Please order a new Waste Toner Bottle" approximately 3,000
pages before the waste toner bottle is full. When this message appears, order a new
waste toner bottle. The machine will stop when the waste toner bottle ends its life.

53

Maintenance

3

3 Maintenance

1 Make sure that the machine is not in

Note • The above value "3,000 pages" is based on when copies are made at 5% area coverage

using A4 size paper. The value is for reference only and will vary depending on the
conditions such as the print contents, dot coverage (area coverage), paper size, paper type,
copy/print density, output image type, and machine usage environment.

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

Important • When replacing the waste toner bottle, toner may spill and soil the floor. We recommend

laying paper on the floor beforehand.

• The use of waste toner bottles not recommended by Fuji Xerox may impair quality and
performance. Use only waste toner bottles recommended by Fuji Xerox for the machine.

• Replace the waste toner bottle while the machine is on.

operation, and open the front cover.

2 Open the waste toner bottle cover.

3 Grip the handle of the waste toner bottle and

pull out about half of it.

4 Hold the center part on the top of the

container, and then remove it.

54

Replacing Consumables

5 Hold the used waste toner bottle firmly with

both hands and put it into the provided
plastic bag.

WARNING

Never throw a waste toner bottle
into an open flame. Toner may
catch fire and cause burn injuries
or explosion.

If you have a used waste toner
bottle no longer needed, contact
your local Fuji Xerox
representative for its disposal.

Important • Place the used waste toner bottle into the special bag and then close it firmly using ring

rubber provided with the bag. If the zipper is left open, the toner may leak out during
disposal.

6 Hold the center part on the top of a new

container and insert it until it comes to a
stop.

Important • When inserting the waste toner bottle, do

not grip the handle of the container.

Maintenance

3

7 Close the waste toner bottle cover.

8 Close the front cover.

Note • A message will be displayed and the machine will not operate if the front cover of the finisher

is even slightly open.

Replacing Drum Cartridge R1 (for customers having a spot maintenance contract)

The machine comes with a drum cartridge. The machine will sound an alarm and
display the following messages before the drum cartridge reaches the end of life.
Follow the messages to order a new drum cartridge. The machine will stop when the
drum cartridge ends its life.

Message

Please order a Drum
Cartridge R1.

Page yield after the

message is displayed*

ApeosPort-III C7600,
DocuCentre-III C7600

- Approx. 8,400 pages
ApeosPort-III C6500,
DocuCentre-III C6500

- Approx. 7,300 pages
ApeosPort-III C5500,
DocuCentre-III C5500

- Approx.6,200 pages

1

The drum cartridge does not need
to be replaced yet. Get a spare of
the displayed drum cartridge.

Solution

55

3 Maintenance

Maintenance

3

Message

Drum Cartridge R1
needs to be replaced
soon.

Drum Cartridge R1
needs to be replaced.

*1 Based on the following conditions: (1) 1-sided copying (not printing), (2) average number of pages

copied at one time: 12 pages (ApeosPort-III C7600/DocuCentre-III C7600) / 10 pages (ApeosPort­III C6500/DocuCentre-III C6500) / 9 pages (ApeosPort-III C5500/DocuCentre-III C5500), (3) paper
size: A4 LEF, paper type: plain paper, (4) paper tray: Tray 1, (5) output tray: Offset Catch Tray. The
values are for reference only and will be affected also by other machine-usage conditions, such as
how often the machine is turned on and off. Note that the page yield may be half or less of the above­described values under some conditions.

Page yield after the

message is displayed*

ApeosPort-III C7600,
DocuCentre-III C7600

- Approx. 2,600 pages
ApeosPort-III C6500,
DocuCentre-III C6500

- Approx. 2,300 pages
ApeosPort-III C5500,
DocuCentre-III C5500

- Approx. 1,900 pages

-

1

The drum cartridge does not need
to be replaced yet. Get a spare of
the displayed drum cartridge.

Replace the drum cartridge with a
new one.

Solution

When a message “Please order a Drum Cartridge R1” appears on the touch screen,
contact our Customer Support Center.

If you have concluded a spot maintenance contract, refer to this section, then confirm
the indicated drum cartridge position (R1) and replace the corresponding drum
cartridge.

Important • Place a black sheet supplied with a new drum cartridge onto the whole unit within 2 minutes

after pulling out a unit in which drum cartridges are placed. Image quality may deteriorate
when the drum cartridges are exposed to light.

• The use of drum cartridges not recommended by Xerox may impair quality and
performance. Use only drum cartridges recommended by Xerox for the machine.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent

lighting. Do not touch or scratch the surface of the drum. Doing so may result in
unsatisfactory printing.

• Replace drum cartridges while the machine is on. When the power is turned off, all
information stored to the machine's memory will be erased.

• After the massage “Replace the drum cartridge R1” appears, image quality of printed
documents or copies may deteriorate.

56

1 Take out a new drum cartridge and a black

sheet from its container.

Important • Put the drum cartridge on a flat place.

• Do not place the new drum cartridge in an

upright position.

2 Make sure that the machine has stopped

before opening the front cover.

3 Pull down the R1-R4 lever.

Replacing Consumables

Maintenance

4 Grip the handle of the unit and pull out it.

Important • Make sure to pull out the unit slowly.

When the unit is being pulled out with
force, the unit may possibly hit your knees
or other parts of your body causing
injuries.

5 Place a black sheet supplied with the new

drum cartridge onto the unit other than the
drum cartridge R1.

Important • Make sure to place the black sheet. It

may affect image quality.

6 Remove the drum cartridge upward while

holding rings provided at the both ends of
the drum cartridge.

3

CAUTION

Be sure to insert your
fingers into the rings
when lifting the drum
cartridge up.

7 Place the replaced drum cartridge into the empty container.

57

3 Maintenance

Maintenance

8 Open a bag including a new drum cartridge

and take it out.

Important • Do not touch or scratch the surface of the

drum when you take it out from the bag.

9 Unwrap a sheet covering the drum cartridge

and place it under the cartridge.

3

10 Grip rings provided at the both ends of the

drum cartridge to uplift.

CAUTION

Be sure to insert your
fingers into the rings
when lifting the drum
cartridge up.

Important • Do not touch the surface of the drum

cartridge.

11 Place the drum cartridge along with the

guide with the side marked with ( )
frontward.

12 Press the both ends of the drum cartridge to

place it in a horizontal position.

Note • Make sure that the marks ( ) and ( )

face each other.

58

13 Remove the black sheet from the unit.

Replacing Consumables

14 Insert the unit completely and return the

handle to the original position.

15 Return the lever R1-R4 to the original

position.

16 Close the front cover.

Note • A message will be displayed and the machine will not operate if the front cover is even

slightly open.

Maintenance

3

Replacing Drum Cartridge R2/R3/R4 (for customers having a spot maintenance contract)

The machine comes with a drum cartridge. The machine will sound an alarm and
display the following messages before the drum cartridge reaches the end of life.
Follow the messages to order a new drum cartridge. The machine will stop when the
drum cartridge ends its life.

Message

Please order a Drum
Cartridge RX.

Drum Cartridge RX
needs to be replaced
soon.

Page yield after the

message is displayed*

ApeosPort-III C7600,
DocuCentre-III C7600

- Approx. 4,800 pages
ApeosPort-III C6500/C5500,
DocuCentre-III C6500/
C5500

- Approx. 4,600 pages

ApeosPort-III C7600,
DocuCentre-III C7600

- Approx. 1,500 pages
ApeosPort-III C6500/C5500,
DocuCentre-III C6500/
C5500

- Approx. 1,400 pages

The drum cartridge does not need
to be replaced yet. Get a spare of
the displayed drum cartridge.

The drum cartridge does not need
to be replaced yet. Get a spare of
the displayed drum cartridge.

Solution

Drum Cartridge RX
needs to be replaced.

*1 Based on the following conditions: (1) 1-sided copying (not printing), (2) average number of pages

copied at one time: 9 pages, (3) paper size: A4 LEF, paper type: plain paper, (4) paper tray: Tray 1,
(5) output tray: Offset Catch Tray. The values are for reference only and will be affected also by
other machine-usage conditions, such as how often the machine is turned on and off. Note that the
page yield may be half or less of the above-described values under some conditions.

-

Replace the drum cartridge with a
new one.

59

Maintenance

3

3 Maintenance

When a message “Please order a Drum Cartridge RX” appears on the touch screen,
contact our Customer Support Center.

If you have concluded a spot maintenance contract, refer to this section, then confirm
the indicated drum cartridge position (R2, R3, or R4) and replace the corresponding
drum cartridge.

Important • Place a black sheet supplied with a new drum cartridge onto the whole unit within 2 minutes

after pulling out a unit in which drum cartridges are placed. Image quality may deteriorate
when the drum cartridges are exposed to light.

• The use of drum cartridges not recommended by Xerox may impair quality and
performance. Use only drum cartridges recommended by Xerox for the machine.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent

lighting. Do not touch or scratch the surface of the drum. Doing so may result in
unsatisfactory printing.

• Replace drum cartridges while the machine is on. When the power is turned off, all
information stored to the machine's memory will be erased.

• After the massage “Replace the drum cartridge RX” appears, image quality of printed
documents or copies may deteriorate.

1 Take out a new drum cartridge and a black

sheet from its container.

Important • Put the drum cartridge on a flat place.

• Do not place the new drum cartridge in an

upright position.

2 Make sure that the machine has stopped

before opening the front cover.

3 Pull down the R1-R4 lever.

60

4 Grip the handle of the unit and pull it out.

Important • Make sure to pull out the unit slowly.

When the unit is being pulled out with
force, the unit may possibly hit your knees
or other parts of your body causing
injuries.

5 Remove the drum cartridge upward while

holding rings provided at the both ends of
the drum cartridge.

Note • The following example shows how to

replace drum R2.

CAUTION

Be sure to insert your
fingers into the rings
when lifting the drum
cartridge up.

Replacing Consumables

Maintenance

3

6 Place the replaced drum cartridge into the empty container.

7 Place a black sheet supplied with the new

drum cartridge onto the unit.

Important • Make sure to place the black sheet. It

may affect image quality.

8 Open a bag including a new drum cartridge

and take it out.

Important • Do not touch or scratch the surface of the

drum when you take it out from the bag.

Unwrap a sheet covering the drum cartridge

9

and place it under the cartridge.

10 Remove the black sheet from the unit.

61

Maintenance

3

3 Maintenance

11 Grip rings provided at the both ends of the

drum cartridge to uplift.

CAUTION

Be sure to insert your
fingers into the rings
when lifting the drum
cartridge up.

Important • Do not touch the surface of the drum

cartridge.

12 Place the drum cartridge along with the

guide with the side marked with ( )
frontward.

13 Press the both ends of the drum cartridge to

place it in a horizontal position.

Note • Make sure that the marks ( ) and ( )

face each other.

14 Remove the film on the drum cartridge.

15 Insert the unit completely and return the

handle to the original position.

62

Replacing Consumables

16 Return the lever R1-R4 to the original

position.

17 Close the front cover.

Note • A message will be displayed and the machine will not operate if the front cover is even

slightly open.

Replacing the Staple Cartridge for Finisher C or Finisher C w/Booklet

When the Finisher C (optional) or the Finisher C w/Booklet (optional) is installed and it
is time to replace the staple cartridge, a message appears on the touch screen. When
this message appears, replace the staple cartridge with a new one.

This section explains how to replace the staple cartridge in the Finisher C w/Booklet.
Use the same procedures for the Finisher C.

Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.

Maintenance

3

1 Make sure that the machine has stopped,

and open the front cover of the finisher.

2 Grip the lever R1 of the staple cartridge

holder, and pull out the holder to the right
towards you.

3 Remove the staple cartridge holder by

gripping the orange lever.

Note • The staple cartridge is firmly held. When

remove the staple cartridge, strongly pull
the cartridge.

63

3 Maintenance

Maintenance

3

4 Pick the empty staple case with your fingers

(1), and then remove the case from the
cartridge (2) as shown in the figure.

5 Prepare a new staple case. Insert the front of

the staple case into the staple cartridge (1),
and push the rear of the case to set (2).

6 Hold the orange lever to push the staple

cartridge into the machine until it clicks into
place.

2

1

1

2

1

7 Close the front cover of the finisher.

Note • A message will be displayed and the machine will not operate if the front cover of the finisher

is even slightly open.

Replacing the Booklet Staple Cartridge (Finisher C w/Booklet or D-Finisher with Booklet Maker)

When the Finisher C w/Booklet (optional) or the D-Finisher with Booklet Maker
(optional) is installed and it is time to replace the booklet staple cartridge, a message
appears on the touch screen. When this message appears, replace the staple cartridge
with a new one.

This section explains how to replace the staple cartridge in the Finisher C w/Booklet.
Use the same procedures for the D-Finisher with Booklet Maker.

Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.

64

1 Make sure that the machine has stopped,

and open the front cover of the finisher.

2 While pressing the levers R2 and R3 to the

right (1), pull out the unit (2).

Replacing Consumables

R3

R2

Maintenance

3 Hold the left and right tabs on the staple

cartridge to pull the cartridge out.

4 Hold the left and right tabs on the new staple

cartridge to return the cartridge to its original
position, and gently push the cartridge until it
clicks into place.

5 Return the unit to its original position.

3

6 Close the front cover of the finisher.

Note • A message will be displayed and the

machine will not operate if the front cover of the finisher is even slightly open.

65

3 Maintenance

Replacing the Staple Cartridge for D-Finisher with Booklet Maker

When the D-Finisher with Booklet Maker (optional) is installed and it is time to replace
the staple cartridge, a message appears on the touch screen. When this message
appears, replace the staple cartridge with a new one.

Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.

1 Make sure that the machine has stopped,

and open the right cover of the finisher.

Maintenance

2 Hold the R1 at the position shown in the

3

figure.

3 Pull out the unit.

4 Hold the positions indicated by an arrow to

remove the staple cartridge from the unit.

66

Replacing Consumables

5 Push a new staple cartridge into the unit.

6 Push the removed unit back to the original

position.

7 Close the right cover of the finisher.

Note • A message will be displayed and the machine will not operate if the right cover of the finisher

is even slightly open.

Maintenance

3

Emptying the Punch Scrap Container for Finisher C or Finisher C w/Booklet

When the Finisher C (optional) or Finisher C w/Booklet (optional) is installed and the
punch scrap container becomes full, a message appears on the touch screen. Discard
the scraps according to the message.

If you take the punch scrap container out of the machine, make sure to empty it
completely. If it is reinstalled with some scraps remaining, it may become full before the
message appears again, and this can cause machine breakdown.

Important • When emptying the punch scrap container, make sure that the machine is switched on. If not

switched on, the machine will not recognize that the punch scrap container has been
emptied.

1 Make sure that the machine has stopped,

and open the front cover of the finisher.

67

3 Maintenance

Maintenance

2 Pull out the punch scrap container R4

towards you.

3 Discard all the scraps.

3

4 Insert the empty punch scrap container into

its original position until it comes to a stop.

5 Close the front cover of the finisher.

Note • A message will be displayed and the machine will not operate if the front cover of the finisher

is even slightly open.

Emptying the Punch Scrap Container for D-Finisher with Booklet Maker

When the D-Finisher with Booklet Maker (optional) is installed and the punch scrap
container becomes full, a message appears on the touch screen. Discard the scraps
according to the message.

If you take the punch scrap container out of the machine, make sure to empty it
completely. If it is reinstalled with some scraps remaining, it may become full before the
message appears again, and this can cause machine breakdown.

Important • When emptying the punch scrap container, make sure that the machine is switched on. If not

switched on, the machine will not recognize that the punch scrap container has been
emptied.

68

1 Make sure that the machine has stopped,

and open the right cover of the finisher.

2 Pull out the punch scrap container R4

towards you.

3 Discard all the scraps.

Replacing Consumables

Maintenance

4 Insert the empty punch scrap container into

its original position until it comes to a stop.

5 Close the right cover of the finisher.

Note • A message will be displayed and the

machine will not operate if the right cover
of the finisher is even slightly open.

Replacing the Staple Scrap Container for D-Finisher with Booklet Maker

When the D-Finisher with Booklet Maker is Installed and the staple scrap container
becomes full, a message appears on the touch screen. Replace the staple scrap
container according to the message.

CAUTION

Be careful not to get injured by waste staples when detaching a staple dust box.

Important • Replace the staple scrap container while the power is on.

• A staple scrap container is included in a Staple Cartridge for 100 sheets XF.

1 Make sure that the machine has stopped,

and open the right cover of the finisher.

3

69

3 Maintenance

Maintenance

2 Move the lock lever, shown in the figure,

leftward to the position.

3 Securely hold the staple scrap container by

its R5 section, and take the container out of
the machine.

3

4 Put the old container into the plastic bag

supplied.

Important • Do not disassemble the container and

return it to our Customer Support Center.

5 Hold a new staple scrap container by its R5

section, and insert the container, bottom
first, into the machine.

Important • To prevent injury, do not put your fingers

on top of the container.

6 Push the R5 section of the container until the

lock lever moves to the position.

70

7 Close the right cover of the finisher.

Note • A message will be displayed and the machine will not operate if the right cover of the finisher

is even slightly open.

Cleaning the Machine

The following describes how to clean the machine such as the machine exterior,
document cover, document feeder, and document glass.

WARNING

When cleaning this product, use the designated cleaning materials exclusive to it.
Other cleaning materials may result in poor performance of the product. Never use
aerosol cleaners, or it may catch fire and cause explosion.

Cleaning the Machine

CAUTION

When cleaning this product, always switch off and unplug it. Access to a live machine
interior may cause electric shock.

Cleaning the Exterior

The following describes how to clean the exterior of the machine.

Important • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the

machine as they might discolor, deform, or crack covers.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying.

1 Wipe the exterior with a firmly wrung soft

cloth moistened with water.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If dirt does not come off easily, gently

wipe it with a soft cloth moistened with a
small amount of neutral detergent.

2 Wipe off any excess water with a soft cloth.

Maintenance

3

Cleaning the Document Cover and Document Glass

If the document cover and document glass are dirty, streaks or smears may appear on
copies and the machine may not properly detect document sizes.

To ensure clean copies at all times, clean the document cover and the document roller
about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying.

71

3 Maintenance

1 Wipe the document cover with a

soft cloth moistened with water to
remove any dirt and then wipe it
with a soft, dry cloth.

Important • Do not use cleaning agents

other than water or neutral
detergent.

Note • If dirt does not come off easily,

gently wipe it with a soft cloth
moistened with a small
amount of neutral detergent.

2 Wipe the document glass with a soft cloth moistened with water to remove any dirt,

Maintenance

and then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than water or neutral detergent.

Note • If dirt does not come off easily, gently wipe it with a soft cloth moistened with a small amount

of neutral detergent.

Cleaning the Narrow Glass Strip and Document Presser

3

If the narrow glass strip and document presser are dirty, streaks or smears may appear
on copies and the machine may not properly detect document sizes.

To ensure clean copies at all times, clean the narrow glass strip and document presser
about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying.

Document cover

Document glass

1 Wipe the narrow glass strip, and

document presser, and the guide
with a soft cloth moistened with
water to remove any dirt, and then
wipe them with a soft, dry cloth.

Important • Do not use cleaning agents

other than water or neutral
detergent.

Note • If dirt does not come off easily,

gently wipe it with a soft cloth
moistened with a small amount of neutral detergent.

Document
presser

Narrow glass
strip

Guide

2 Holds the lever to open the part of

the figure on the right. Wipe the
narrow glass strip with a soft cloth
moistened with water to remove
any dirt on the optical glass, and
then wipe it with a soft, dry cloth.

Important • Do not push the narrow glass

strip strongly since it is easy to
damage the film around the
optical glass surface.

• Do not use cleaning agents other than water or neutral detergent.

Note • If dirt does not come off easily, gently wipe it with a soft cloth moistened with a small amount

of neutral detergent.

Narrow glass
strip

Lever

72

3 Push the center-left side of the document cover to close the belt area until it clicks into

place.

Cleaning the Document Feeder Roller

If the document feeder roller is dirty, streaks or smears may appear on copies and
paper jams may occur.

To ensure clean copies at all times, clean the document feeder roller about once a
month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying or printing.

1 Lift the latch of the Document Feeder top

cover, until it is completely open.

Note • When you fully open the cover, it enters a

fixed position. Open the cover gently.

Cleaning the Machine

Maintenance

3

2 While turning the roller, gently clean it with a

soft cloth moistened with water.

Important • Do not use cleaning agents other than

water or neutral detergent.

• Use a cloth firmly wrung to prevent water
drops from falling into the machine. If
water gets into the machine, it may cause
machine malfunction.

Note • If dirt does not come off easily, gently

wipe it with a soft cloth moistened with a
small amount of neutral detergent.

3 Close the top cover of the document feeder until it clicks into place.

4 Close the left cover of the document feeder until it clicks into place.

73

3 Maintenance

Executing Calibration

The machine can automatically adjust gradation when the reproducibility of density or
color in copies and prints has deteriorated. The machine can adjust the gradation for
each screen type.

The following three types of screen is available.

z

Copy Job

Adjusts the gradation for copying documents.

z

Print Job 1

Maintenance

3

Basic screen for printing.

For PCL printer drivers
Adjusts the gradation for items other than [CAD] and [Presentation] of [Image Types]
in the [Graphics] tab.

For PostScript printers
Adjusts the gradation for [Auto] and [Standard] of [Screen] in the [Image Options] tab.

Note • Displayed Screen may differ corresponding to settings of [Image Type], [RGB Correction]

and [CMYK Correction], when [Auto] is selected.

z

Print Job 2

For PCL printer drivers
Adjusts the gradation for [Presentation] at [Image Type] in the [Image Options] tab.

For PostScript printers
Adjusts the gradation for [Auto] and [Gradation] of [Screen] in the [Image Options]
tab.

Note • Displayed Screen may differ corresponding to settings of [Image Type], [RGB Correction]

and [CMYK Correction], when [Auto] is selected.

• We recommend executing auto gradation adjustment for all three of the screen types. When
the adjustment for one screen type is complete, specify the next screen type and repeat the
procedure.

• If color gradation is not compensated despite the periodic execution of auto gradation
adjustment, contact our Customer Support Center.

• The auto gradation adjustment does not execute when [Text] or [Maps] is selected for
[Original Type] in the [Image Quality] tab for copying.

• To make sure that [Copy Defaults] in the System Administration mode is set as following
before executing auto gradation adjustment:
Lighten/Darken: Normal, Contrast: Normal, Color Shift: Normal, Sharpness: Normal,
Saturation: Normal, Color Balance: 0. After finishing the auto gradation adjustment, change
the settings of [Copy Defaults] if necessary. For information about the [Copy Default], refer
to "Copy Defaults" (P.150).

74

1 Press the <Log In/Out> button.

Note • You also can select [Calibration] on the

[All Services] screen. Selecting
[Calibration] on the [All Services] screen
shows the screen in Step 6.

123

456

789

0#

C

<Log In/Out> button

2 Using the numeric keypad or the keyboard

displayed, enter the user ID to enter the
System Administration mode, and select
[Enter].

Note • The default user ID is "11111".

• The default passcode is

"x-admin".

3 Select [Tools].

Note • If the [All Services] screen does not

appear, press the <All Services> button to
display it.

Executing Calibration

Maintenance

3

4 Select [Image Quality Adjustment].

5 Select [Calibration].

6 Select the Screen Type, Paper Supply, and

Target.

Note • For Paper Supply, select the paper tray

on which A4 , A3, 8.5 x 11 , or 11 x
17 white paper is loaded.

• For Target, select from [Copy & Print
Jobs], [Copy Jobs Only], [Print Jobs
Only], or [None].

• The following procedure explains about
Copy Job as an example.

75

3 Maintenance

Maintenance

7 Select [Start].

Note • The message "Outputting the Calibration

Chart... - Copy Job" appears and the
document for gradation adjustment
(Calibration Chart) is printed.

8 Align the magenta patch of the printed

Calibration Chart against the left side of the
document glass, and load the chart face
down on the document glass.

Note • Place the Calibration Chart on the

document glass.

3

9 Place at least five sheets of white paper on

the Calibration Chart to cover the Chart and
close the document cover.

10 Select [Start].

The message “Calibration is in progress. Copy Job” appears and the machine
automatically adjusts the gradation. It takes about 30 seconds to complete gradation
adjustment.

A screen which displays the result appears.

11 Select [Confirm].

12 To continue gradation adjustment for other screen types, repeat Steps 6 to 12.

13 Select [Close] until the [Tools] screen appears.

14 Press the <Log In/Out> button to exit the System Administration mode.

Make a copy or print to confirm the image quality.

15

Note • Print jobs or faxes cannot be received during the calibration.

• When the calibration is finished, the [All Services] screen does not automatically appear.

Select [Close] to exit the [Calibration] screen.

76

Printing a Report/List

You can print a report/list to check the settings and communication status.
This section describes how to print a report/ list.

For information about report/list types, refer to "Print Reports" (P.85).

Note • When the <Job in Memory> indicator is lit, you can confirm the files stored to memory in the

[Stored File List].

1 Press the <Machine Status> button.

2 Select [Print Reports].

Note • If [Print Reports Button] is set to

[Disabled] under [Reports], [Print Reports]
appears only in the System
Administration mode. For information on
[Reports], refer to "Reports" (P.133).

Printing a Report/List

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<Machine Status> button

Maintenance

3

3 Select a report or list you want to print, and

press the <Start> button.

Note • The items displayed vary depending on

the optional features installed.

77

3 Maintenance

Deleting the Private Charge Print Job with an Invalid User ID

When the Private Charge Print feature is used, all the print jobs that have a User ID
regardless whether it is valid User ID or not are stored with the Private Charge Print
feature. To minimize the unnecessary print jobs, specify how long print jobs can be
saved for, so that they can be automatically deleted after a specified period of time. Or
the system administrator can manually delete them.

The following describes how to delete jobs that have an invalid User ID stored with the
Private Charge Print feature.

For details on how to specify a duration of how long the print jobs are kept, refer to "Stored File
Settings" (P.207).

Maintenance

3

1 Press the <Log In/Out> button.

2 Enter the user ID with the numeric keypad or

the keyboard displayed, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Press the <Job Status> button.

4 Select the [Secure Print Jobs & More] tab.

5 Select [Private Charge Print].

6 Select the User ID to be deleted, and select

[Job List].

7 Select the job to be deleted, and then select

[Delete].

78

Setting Restore Tool

Setting Restore Tool is a tool that backs up the setting data of the machine on a network
computer, in case of data loss due to a machine malfunction.

This tool is intended to restore the backup data onto the machine after the failed parts
are replaced.

For information about Setting Restore Tool, contact our Customer Support Center.

Note • The setting data of the machine can be backed up when the hard disk and the Ethernet

interface are installed on the machine.

The following data can be backed up on a computer:

z

Address Book

z

Folder (Files in folders are not included)

z

User Account List

z

Job Flow Sheet

z

Stored Programming

z

Job Log

z

Error Log

z

Audit Log

z

User specified information, and others

Setting Restore Tool

Maintenance

3

Data restoration cannot be performed by users. When you need to restore the data,
contact our Customer Support Center.

79

4 Machine Status

This chapter describes the features for checking the machine status.

z

Overview of Machine Status ....................................................................... 82

z

Machine Information ................................................................................... 83

z

Faults ..........................................................................................................99

z

Supplies ....................................................................................................100

z

Billing Information .....................................................................................101

4 Machine Status

Overview of Machine Status

You can check machine status and the number of printed pages on the screen. You
can also print various reports/lists to check the job history, settings and registered
information.

1 Press the <Machine Status> button.

Machine Status

The [Machine Status] screen offers the following features.

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<Machine Status> button

4

Machine Information

You can check the machine configuration, paper tray status, and hard disk overwriting
status. You can check or set print modes. You can also print various reports/lists to
check the job history, settings and registered information.

For more information, refer to "Machine Information" (P.83).

Faults

You can check the faults that occurred on the machine.

For more information, refer to "Faults" (P.99).

Supplies

You can check the status of consumables.

For more information, refer to "Supplies" (P.100).

Billing Information

You can check the number of pages printed by meter (meters 1 to 4).

For more information, refer to "Billing Information" (P.101).

82

Machine Information

On the [Machine Information] screen, you can check the machine configuration and
paper tray status. You can change settings for the print mode. You can also print
various reports/lists to check the job history, settings and registered information.

The following shows the reference section for each item.

General Information ................................................................................................................... 83

Paper Tray Status ....................................................................................................................... 85

Print Reports............................................................................................................................... 85

Automatically Printed Reports/Lists .......................................................................................... 93

Overwrite Hard Disk .................................................................................................................. 95

Print Mode.................................................................................................................................. 95

Fax Receiving Mode .................................................................................................................. 98

1 Press the <Machine Status> button.

2 On the [Machine Information] screen

displayed, you can check the machine
status.

Machine Information

Machine Status

General Information

On the [General Information] screen, you can check the serial number of the machine,
machine configuration, and software version.

1 Check the machine information in a screen displayed.

Website

Indicates how to make maintenance and operating enquiries.

Machine Serial Number

Indicates the serial number of the machine.

Current System Software

Indicates the current system software.

IP Address

4

Indicates the IP address of the machine.

Machine Configuration

Displays the [Machine Configuration] screen.

For more information, refer to "[Machine Configuration] Screen" (P.84).

Software Version

Displays the [Software Version] screen.

For more information, refer to "[Software Version] Screen" (P.84).

83

4 Machine Status

[Machine Configuration] Screen

You can check the machine configuration.

1 Select [Machine Configuration].

2 Check the machine configuration in a screen

displayed.

Note • Select [ ] to return to the previous

Machine Status

On the [Machine Configuration] screen, you can check the following items.

screen or [ ] to move to the next screen.

z

z

z

z

4

z

z

z

z

z

[Software Version] Screen

You can check the software version.

1 Select [Software Version].

2 Check the software version in a screen

displayed.

Configuration Code

Document Feeder

Paper Tray

High Capacity Feeder

Tray 8 (Inserter)

Offset Stacking Module

Output Device

Folder

Booklet Maker

z

Page Memory Size

z

System Memory Size

z

Image Compression Kit

z

PostScript

z

ESC/P

z

HP-GL/2

z

PCL

z

Giga-bit Ethernet Board

z

Hard Disk

z

KS5843

z

KSSM

z

KS5895

z

PDF

z

XPS

z

USB

z

Fax Main Board

z

Fax Extended Board 1

z

Fax Extended Board 2

84

On the [Software version] screen, you can check the following items.

z

Controller ROM

z

IOT ROM

z

HCF ROM

z

Finisher C ROM

z

Finisher D ROM

z

IIT ROM

z

IIT Option ROM

z

ADF ROM

z

Fax ROM

z

Fax G3 Option ROM

z

IPS Accelerator ROM

z

SJFI

z

SSMI

Paper Tray Status

You can check the paper trays set on the machine. On the screen, you can check the
following items.

z

Status

z

% Full (Amount of paper remaining)

z

Paper Size

z

Paper Type

1 Select [Paper Tray Status].

2 Check the paper trays in a screen displayed.

Machine Information

Machine Status

Print Reports

This section describes how to print a report/ list.

Note • The items displayed vary depending on the optional features installed.

1 Select [Print Reports].

2 Select the report/list to be output.

Note • The image shown right appears when the

System Administration mode is selected.

Job Status/Activity Report

1 Select [Job Status/Activity Report].

Note • To display the [Job Status] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] > [Job Status/Activity Report].

4

85

4 Machine Status

Machine Status

2 Select the report/list to be output.

3 Press the <Start> button.

Job History Report

You can check job results. The data for the latest 200 jobs is printed. Select the option
for the report to print from [All Jobs], [Printer & Print from Folder Jobs], [Scan, Fax, &
Internet Fax Jobs], [Folder Transfer Jobs], or [Job Flow & Folder Transfer Jobs].

Clearing the [Include Child Jobs] check box prints the related jobs (such as job flow
jobs) on one line. Selecting this check box prints each related job on each line.

You can also automatically print a [Job History Report] every 50 jobs.

For information about the Auto Print setting, refer to "Reports" (P.133). The Auto Print feature prints the
results of all jobs.

4

Error History Report

You can print error information about the machine. The latest 50 errors are printed.

Activity Report

You can check whether transmissions completed successfully or not. The activity
results are organized by remote terminal names or by whether they are transmissions
or receptions.

The following activities are not included in [Activity Report].

- Redialed transmissions and pollings.

- When a file is deleted while it is waiting to be transmitted or to be redialed.

- When the power is shut off, or when a system error occurs during an activity.

You can also have the [Activity Report] printed automatically for every 100 activities.

Note • By using ApeosWare Accounting Service (optional), you can import activity reports into your

computer. For more information about ApeosWare Accounting Service (optional), refer to
the documentation provided for ApeosWare Accounting Service (optional).

For how to configure, refer to "Reports" (P.133).

For more information about the Activity Report, refer to "Activity Report" (P.559).

Stored File List

A list of the uncompleted jobs (files of which transmissions/receptions are incomplete,
or those that are stored for polling) stored in folders is printed.

Copy Reports

1 Select [Copy Reports].

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Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] > [Copy Reports].

2 Select [Configuration Report].

3 Press the <Start> button.

Configuration Report

You can check the hardware configuration,
network information, and print and copy
settings of the machine.

Note • The content of [Configuration Report] is

Printer Reports

1 Select [Printer Reports].

Note • To display the [Print Reports] screen, select the <Machine Status> button, and then select

2 Select the list to be printed.

3 Press the <Start> button.

Note • The items displayed vary depending on

identical whether it is printed from [Copy
Reports], [Printer Reports], [Scan
Reports], or [Fax Reports].

[Machine Information] > [Print Reports] > [Printer Reports].

the options installed.

Machine Information

Machine Status

4

Configuration Report

Allows you to check the hardware configuration, network information, and print and
copy settings of the machine.

Note • The content of [Configuration Report] is identical whether it is printed from [Copy Reports],

[Printer Reports], [Scan Reports], or [Fax Reports].

PCL Settings List

Prints the settings for the PCL virtual printer.

PCL Macro List

Prints the list of forms registered for PCL.

PDF Settings List

Prints the settings configured in the PDF printer mode.

TIFF / JPEG Settings List

Prints the settings configured in the TIFF and JPEG printer mode.

TIFF/JPEG Logical Printers List

Prints the list of logical printers created in the TIFF and JPEG printer mode.

TIFF and JPEG logical printers are configured on CentreWare Internet Services. For more information,
refer to the online help of CentreWare Internet Services.

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4 Machine Status

PostScript Logical Printers List

ESC/P Settings List

ESC/P Logical Printers List

Prints the list of logical printers created in PostScript.

PostScript logical printers are configured on CentreWare Internet Services. For more information, refer
to the online help of CentreWare Internet Services.

Note • This feature does not appear for some models. An optional package is necessary. For more

information, contact our Customer Support Center.

Prints the settings configured in the ESC/P-K emulation mode.

Prints the stored programming settings configured in the ESC/P-K emulation mode.

Machine Status

4

HP-GL/2 Settings List

Prints the settings for the HP-GL, HP-GL/2 and HP-RTL emulation modes.

HP-GL/2 Logical Printers List

Prints the stored programming settings for the HP-GL, HP-GL/2, and HP-RTL
emulation modes.

HP-GL/2 Palette List

Prints the sample list in 256 colors that can be set with the pen attribute on HP-GL and
HP-GL/2 emulation modes.

Font List

Prints the list of fonts available on the machine.

Note • Printed information depends on the installed options.

To print the following lists, the PostScript 3 Kit (optional) needs to be installed.

- PostScript Logical Printers List

- PostScript Font List

PCL Font List

Prints the fonts available in PCL.

PostScript Font List

Scan Reports

1 Select [Scan Reports].

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Prints the fonts available in PostScript.

Note • This feature does not appear for some models. An optional package is necessary. For more

information, contact our Customer Support Center.

Note • To display the [Scan Reports] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] > [Scan Reports].

Machine Information

2 Select the list to be printed.

3 Press the <Start> button.

Reports

You can print the [Configuration Report], [Scan/Fax Configuration Report], and
[Domain Filter List]. Select the list to be printed, then press the <Start> button.

z

Configuration Report

You can check the hardware configuration, network information, and print and copy
settings of the machine.

Note • The content of [Configuration Report] is identical whether it is printed from [Copy Reports],

[Printer Reports], [Scan Reports], or [Fax Reports].

z

Scan/Fax Configuration Report

You can check the settings configured for the scan features.

z

Domain Filter List

Machine Status

4

You can check the permitted domains registered for domain filtering.

Job Template List (ApeosPort Series Models Only)

You can print the list of settings for the server where the job templates, which are
created using CentreWare Internet Services, are stored.

Address Book

You can check the settings for the address numbers.
When you specify a range of address numbers, the list of settings for the specified

address numbers will be printed. Each page contains the settings information on 50
address numbers.

1 Select [Address Book].

2 Specify a range of address numbers to be

printed.

3 Press the <Start> button.

Fax Reports

1 Select [Fax Reports]

Note • To display the [Fax Reports] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] >[Fax Reports].

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4 Machine Status

Machine Status

4

2 Select the list to be printed.

3 Press the <Start> button.

Reports

You can print the [Configuration Report], [Scan/Fax Configuration Report], [Folder
Selector List], [Inbound Fax Spam List], and [Domain Filter List]. Select the list to be
printed, then press the <Start> button.

z

Configuration Report

You can check the hardware configuration, network information, print settings, and
copy settings of the machine.

Note • The content of [Configuration Report] is identical whether it is printed from [Copy Reports],

[Printer Reports], [Scan Reports], or [Fax Reports].

z

Scan/Fax Configuration Report

You can check the settings configured for the fax and scan features.

Note • The content of [Scan/Fax Configuration Report] is identical whether it is printed from [Scan

Reports], or [Fax Reports].

z

Folder Selector List

You can check the settings for the folder sorting feature.

z

Inbound Fax Spam List

You can check the G3-ID (phone number) list registered for fax blocking.

z

Domain Filter List

You can check the permitted domains registered for domain filtering.

Address Book

You can check the settings for the address numbers, fax group recipients, and relay
stations.

When you specify a range of address numbers, the list of settings for the specified
address numbers (3 pages) and relay stations (1 page) will be printed. Each page
contains the settings information on 50 address numbers.

For how to register address numbers and fax group recipients, refer to "Add Address Book Entry"
(P.224) and "Create Fax Group Recipients" (P.231).

If you select [Address Book], the screen for specifying a range of address numbers is
displayed. Select a range of numbers, and press the <Start> button.

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Machine Information

z

Fax Group Recipients

You can print the list of settings for Fax Group Recipients only.

z

Select All

You can print the list of settings for all address numbers, fax group recipients, and
relay stations.

Fax Comment List

You can check the registered comments to be used on cover notes.

Billing Data List

Folder List

1 Select [Folder List].

2 Select a range of folder numbers to be

You can check the status of the billing data.

Note • [Billing Data List] appears when [Fax] for the Auditron Administration feature is set to [On].

If you select [Billing Data List], the following screen for specifying a range of address
numbers is displayed. Select a range of numbers, and press the <Start> button.

z

Select All

You can print the list of all billing data.

Prints the list of folder settings and the procedure for saving files to folders.

Note • [Folder List] appears when the System Administration mode is selected.

Note • To display the [Folder List] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] > [Folder List].

printed.

Machine Status

4

3 Press the <Start> button.

Job Counter Report

Prints the counter report for each feature.

Note • [Job Counter Report] appears only when the System Administration mode is selected.

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4 Machine Status

Machine Status

Auditron Reports

4

1 Select [Job Counter Report].

Note • To display the [Job Counter Report] screen, select the <Machine Status> button, and then

select [Machine Information] > [Print Reports] > [Job Counter Report].

2 Select [Job Counter Report].

3 Press the <Start> button.

You can print an auditron report by user. Note that the content on the screen differs
depending on whether the Account Administration feature is enabled.

Note • [Auditron Reports] appears when the System Administration mode is selected.

• An auditron report cannot be exported to a file. To export the report to a file, ApeosWare

Accounting Service (optional) is required.

When the [Accounting Type] is set to other than [Local Accounting]

When the [Accounting Type] of each service is set to other than [Local Accounting], the
following screen appears, allowing you to print a printer meter report.

1 Select [Auditron Reports].

Note • To display the [Auditron Reports] screen, select the <Machine Status> button, and then

select [Machine Information] > [Print Reports] > [Auditron Reports].

2 Select [Meter Report (Print Jobs)].

3 Press the <Start> button.

Meter Report (Print Jobs)

You can check the total printed pages and the total sheets used for each client (job
owner). [Meter Report (Print Jobs)] counts pages from the time at which the data has
been initialized.

When the [Accounting Type] is set to [Local Accounting]

When the [Accounting Type] is set to [Local Accounting], the following screen appears.

The auditron report for each user organized by each service can be printed for the services of
which the Account Administration feature is set to [On].

For information on enabling the Account Administration feature for each service, refer to "Accounting"
(P.233).

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1 Select [Auditron Reports].

Note • To display the [Auditron Reports] screen, select the <Machine Status> button, and then

select [Machine Information] > [Print Reports] > [Auditron Reports].

Machine Information

2 Select the auditron report to be printed.

3 Select a range of user numbers to be

printed.

Note • Selecting [Select All] selects all

users.

4 Press the <Start> button.

Auditron Report (Copy Jobs)

You can check the total number of pages copied on the machine. If the maximum limit
is set for the number of pages or colors that can be scanned, you can also view the limit
value. [Auditron Report (Copy Jobs)] counts pages from the time at which the data has
been initialized.

Note • [No.] displayed on the report is the No. (User Administration Number) registered for the

Authentication and Account Administration feature.

Auditron Report (Print Jobs)

You can check the total printed pages and the total sheets used for each client (job
owner). [Auditron Report (Print Jobs)] counts pages from the time at which the data has
been initialized.

Note • [No.] displayed on the report is the No. (User Administration Number) registered for the

Authentication and Account Administration feature.

For information on Meter Report (Print Jobs), refer to "Meter Report (Print Jobs)" (P.92).

Machine Status

4

Auditron Report (Scan Jobs)

You can check the total number of pages scanned on the machine. If the maximum limit
is set for the number of pages that can be scanned, you can also view the limit value.
[Auditron Report (Scan Jobs)] counts pages from the time at which the data has been
initialized.

Note • [No.] displayed on the report is the No. (User Administration Number) registered for the

Authentication and Account Administration feature.

Auditron Report (Fax Jobs)

You can check the number of fax transmissions/receptions and the number of pages
transmitted for each user.

Note • [No.] displayed on the report is the No. (User Administration Number) registered for the

Login Setup/Auditron Administration feature.

Automatically Printed Reports/Lists

Some reports/lists relating to the fax and scan services can only be printed
automatically. This section describes reports/lists that can be printed automatically.

Transmission Report - Job Undelivered

Printed when a transmission of transferring the scanned data to the computer on the
network, or sending the scanned data by e-mail has failed. When fax transmission has
failed, this report will also be printed. You can check a reduced image of the scanned
data and its transmission result.

Set whether to print out the Transmission Report - Undelivered automatically from the
System Administration mode.

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4 Machine Status

Transmission Report

Folder Report

Machine Status

Broadcast Report

4

For information on specifying whether or not to have the report printed automatically, refer to
"Transmission Report - Job Undelivered" (P.134).

Printed when a transmission of transferring the scanned data to the computer on the
network, or sending the scanned data by e-mail has succeeded. When fax transmission
succeeded, this report will also be printed. You can check a reduced image of the
scanned data and its transmission result.

Set whether to print out the Transmission Report automatically from the System
Administration mode.

For information on how to automatically print out the transmission report, refer to "Scan File Transfer
Report" (P.134).

You can confirm that a file is stored in a folder.

For information on specifying whether or not to have the report printed automatically, refer to "Folder
Report" (P.134).

You can check the result of a broadcast transmission. The recipients and transmission
result/status are recorded.

If this report is set to be printed automatically, it is printed each time when a broadcast
transmission is complete.

For information on specifying whether or not to have the report printed automatically, refer to
"Broadcast/Multi-Poll Report" (P.134).

Multi-poll Report

You can check the result of a multi-poll communication (polling from multiple
recipients). The remote terminal name and transmission result/status are recorded.

If this report is set to be printed automatically, it is printed each time when a multi-poll
transmission is complete.

For information on specifying whether or not to have the report printed automatically, refer to
"Broadcast/Multi-Poll Report" (P.134).

Fax Server Report

This report is output after image data scanned by the machine is sent to a Server Fax
server via a network. It contains the scanned document image and the transmission
result. To have the report printed, enter the System Administration mode.

Note • This feature does not appear for some models. An optional package is necessary. For more

For information on specifying whether or not to have the report printed automatically, refer to "Scan File
Transfer Report (Fax Server)" (P.134).

Job Flow Error Report

You can check the errors caused in the job flow. The date and time when the error
occurred and the error codes are recorded.

For information on specifying whether or not to have the report printed automatically, refer to "Job Flow
Error Report" (P.135).

information, contact our Customer Support Center.

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Overwrite Hard Disk

You can check the overwriting status of the hard disk. The indication "Overwriting"
shows that the overwriting is in progress. "Standby" shows the completion of the
overwriting process.

Note • This feature does not appear for some models. An optional package is necessary. For more

information, contact our Customer Support Center.

• [Overwrite Hard Disk] appears only when [Overwrite Hard Disk] is enabled in [System
Settings]. For more information, refer to "Overwrite Hard Disk" (P.248).

1 Select [Overwrite Hard Disk].

2 Check the overwriting status of the hard disk.

Machine Information

Machine Status

Print Mode

1 Select [Print Mode].

2 Select [Off-line] or [On-line].

Off-line

On-line

4

You can register memory, such as ESC/P-K, and retrieve settings registered for the
memory. The items displayed vary depending on the options installed.

Note • The items displayed vary depending on the options installed.

The printer does not accept data. Any data being sent is cancelled and not printed.

The printer accepts data.

3 Select a printer language.

95

4 Machine Status

4 Select the item to be set.

Retrieve Programming

Machine Status

1 Select [Retrieve Programming].

2 Select the memory number to be used.

You can retrieve and use settings registered in the memory.

4

Programming

Factory Defaults

You can use the factory default settings.

Custom Settings

The numbers stored in the memory appear.

You can check or change the values set for the print mode item numbers.

For the items that can be configured in the ESC/P-K and PDF mode menus, refer to "ESC/P-K
Emulation" (P.523) and "PDF Direct Print Settings" (P.537).

For information on KS/KSSM emulation mode, refer to the User Guide for the Korean model. For
information on the ESC/P-K emulation mode, refer to the User Guide for the Traditional Chinese model
or Simplified Chinese model.

1 Select [Programming].

2 Enter the feature number to be set in [Item

Number] using the numeric keypad.

3 Select [Confirm] as necessary.

4 Select [Change Value].

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5 Enter [New Value] using the numeric

keypad.

6 Select [Save].

Item number

Enter the item number of the feature to be set.

Machine Information

Current Value

When you enter [Item Number], the currently set value appears.

New Value

Enter a new value.

Store/Delete Programming

For ESC/P-K and HP-GL/2 emulations, you can register settings in the memory.
You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations.

1 Select [Store/Delete Programming].

2 Select [Store Current Selections] or [Delete].

3 Select the memory number to be stored or to

be deleted.

Store Current Selections

Stores the current selections. If you select a
number already stored, its settings will be
overwritten with the new settings. The
overwritten settings cannot be restored.

Delete

Machine Status

4

When you select [Delete] and then select the number to be deleted, the number will be
deleted.

Important • The deleted numbers cannot be restored.

Default Programming

You can start the printer using the settings stored in the memory as default settings.

1 Select [Default Programming].

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4 Machine Status

Machine Status

Password

2 Select [Factory Defaults] or [Custom

Settings].

3 When you select [Custom Settings], select

the memory number to be used.

4 Select [Save].

Factory Defaults

You can use the factory default settings.

Custom Settings

The numbers stored in the memory appear.

For PDF emulation, if a password is set for PDF files, set the password here in
advance. PDF files can be printed only when their password matches the password set
here.

You can use up to 32 characters for the password.

1 Select [Password].

4

2 Enter a password of up to 32 characters, and select [Save].

Fax Receiving Mode

1 Select [Fax Receiving Mode].

2 Select a fax receiving mode.

3 Select [Save].

Manual Receive

You can set a fax receiving mode.

For information on automatic and manual fax receiving modes, refer to "4 Fax" > "Receiving Faxes" in
the User Guide.

Allows you to manually receive a fax from a remote machine. This mode is convenient
when you want to confirm the sender or use an external telephone for a telephone call
before fax reception.

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Auto Receive

Automatically starts receiving a fax from a remote machine.