Xerox ApeosPort-III C4400, DocuCentre-III C4400 Administrator Guide

ApeosPort-III C4400

DocuCentre-III C4400

Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

All product/brand names are trademarks or registered trademarks of the respective holders.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

For information on license, refer to About License in the User Guide.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, THE DOCUMENT COMPANY, Ethernet, CentreWare, and the stylized X are registered
trademarks of Xerox Corporation. DocuWorks is a trademark of Xerox Corporation and Fuji Xerox Co.,
Ltd. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox
Corporation and Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 11

Preface ...................................................................................................................... 12

Types of Manuals ...................................................................................................... 13

Using This Guide ....................................................................................................... 14

Organization of This Guide ................................................................................... 14

Conventions .......................................................................................................... 15

Interface Cables ........................................................................................................ 17

Using the Parallel Interface................................................................................... 17

Using the USB Interface ....................................................................................... 17

Using the Ethernet Interface ................................................................................. 17

Energy Saver Mode ................................................................................................... 19

Changing the Energy Saver Mode Change Interval ............................................. 19

Table of Contents

Customizing the Control Panel .................................................................................. 22

Entering Text ............................................................................................................. 27

2 Paper and Other Media ........................................................................................... 29

Paper Types .............................................................................................................. 30

Loadable Quantity and Sheets for Supported Paper ............................................ 30

Supported Paper Type .......................................................................................... 31

Loading Paper ........................................................................................................... 39

Loading Paper in the Trays 1 to 4......................................................................... 39

Loading Paper in the Tray 5 (Bypass) .................................................................. 40

Changing the Paper Size........................................................................................... 43

Changing the Paper Size for the Trays 1 to 4 ....................................................... 43

Changing the Paper Settings..................................................................................... 45

3 Maintenance ............................................................................................................. 49

Replacing Consumables............................................................................................ 50

Replacing the Toner Cartridges ............................................................................ 52

Replacing the Waste Toner Bottle [B] ................................................................... 54

Replacing the Drum Cartridges [A1], [A2], [A3], or [A4]

(for customers having a spot maintenance contract) ............................................ 57

Replacing the Staple Cartridge (for B-Finisher) .................................................... 60

Replacing the Staple Cartridge (for C-Finisher or C-Finisher with Booklet

Maker)................................................................................................................... 63

Replacing the Staple Cartridge (for C-Finisher with Booklet Maker) .................... 64

Emptying the Punch Waste Container (for C-Finisher or C-Finisher with Booklet

Maker)................................................................................................................... 66

Cleaning the Machine ................................................................................................ 68

Cleaning the Exterior ............................................................................................ 68

1

Cleaning the Interior (Laser Scanner)....................................................................68

Cleaning the Document Cover and Document Glass ............................................70

Cleaning the Film and Constant Velocity Transport Glass ....................................71

Cleaning the Document Feeder Rollers.................................................................72

Executing Calibration .................................................................................................73

Printing a Report/List ..................................................................................................76

Deleting the Private Print Job with an Invalid User ID ................................................77

4 Machine Status .........................................................................................................79

Overview of Machine Status.......................................................................................80

Machine Information ...................................................................................................81

General Information ...............................................................................................81

Paper Tray Status..................................................................................................83

Print Reports..........................................................................................................83

Automatically Printed Reports/Lists .......................................................................91

Overwrite Hard Disk...............................................................................................93

Print Mode .............................................................................................................93

Fax Receiving Mode ..............................................................................................96

Faults..........................................................................................................................97

Supplies......................................................................................................................98

Billing Information .......................................................................................................99

Billing Information ..................................................................................................99

User Account Billing Information..........................................................................100

5 Tools........................................................................................................................103

System Settings Procedure......................................................................................104

Step 1 Entering System Administration Mode .....................................................104

Step 2 Entering the System Administrator User ID and Passcode......................104

Step 3 Selecting [Tools].......................................................................................105

Step 4 Selecting an Item on the [Tools] Screen ..................................................105

Step 5 Setting a Feature ......................................................................................107

Step 6 Exiting the System Administration Mode ..................................................107

Tools Menu List ........................................................................................................108

Common Service Settings ........................................................................................121

Machine Clock/Timers .........................................................................................121

Audio Tones.........................................................................................................123

Screen/Button Settings ........................................................................................125

Paper Tray Settings .............................................................................................126

Image Quality Adjustment/Calibration .................................................................129

Reports ................................................................................................................130

Maintenance ........................................................................................................132

Watermark ...........................................................................................................132

Secure Watermark...............................................................................................134

Image Log Control (ApeosPort Series Models Only) ...........................................136

2

Table of Contents

Print Universal Unique ID (ApeosPort Series Models Only) ............................... 137

Other Settings ..................................................................................................... 138

Copy Service Settings ............................................................................................. 144

Copy Tab - Features Allocation .......................................................................... 144

Preset Buttons .................................................................................................... 145

Copy Defaults ..................................................................................................... 145

Copy Control ....................................................................................................... 149

Original Size Defaults ......................................................................................... 151

Reduce/Enlarge Presets ..................................................................................... 152

Custom Colors .................................................................................................... 152

Annotations - Create Comments......................................................................... 152

Connectivity & Network Setup ................................................................................. 153

Port Settings ....................................................................................................... 153

Protocol Settings ................................................................................................. 157

Machine’s E-mail Address/Host Name ............................................................... 159

Proxy Server Settings (ApeosPort Series Models Only) ..................................... 160

Outgoing/Incoming E-mail Settings..................................................................... 161

Remote Authentication /Directory Service (ApeosPort Series Models Only) ...... 163

Security Settings ................................................................................................. 167

Other Settings ..................................................................................................... 170

Print Service Settings .............................................................................................. 171

Allocate Memory ................................................................................................. 171

Delete Form ........................................................................................................ 173

Other Settings ..................................................................................................... 173

Scan Service Settings ............................................................................................. 177

First Tab.............................................................................................................. 177

Scan Defaults...................................................................................................... 177

Scan to PC Defaults............................................................................................ 180

Original Size Defaults ......................................................................................... 180

Output Size Defaults ........................................................................................... 181

Reduce/Enlarge Presets ..................................................................................... 181

Other Settings ..................................................................................................... 181

Fax Service Settings................................................................................................ 183

Screen Defaults .................................................................................................. 183

Fax Defaults........................................................................................................ 184

Fax Control ......................................................................................................... 185

Fax Received Options......................................................................................... 189

Reduce/Enlarge Presets ..................................................................................... 190

Original Size Defaults ......................................................................................... 190

Local Terminal Information ................................................................................. 190

Internet Fax Control ............................................................................................ 191

E-mail/Internet Fax Service Settings ....................................................................... 194

E-mail Control ..................................................................................................... 194

Mailbox Service Settings ......................................................................................... 197

3

Job Flow Service Settings (ApeosPort Series Models Only)....................................198

Media Print Service Settings ....................................................................................199

Stored Document Settings .......................................................................................200

Web Applications Service Setup (ApeosPort Series Models Only) ..........................201

Server Certificate Verification Settings ................................................................201

Server Setup........................................................................................................203

Web Browser Setup (ApeosPort Series Models Only) .............................................205

Setup ........................................................................................................................207

Create Mailbox.....................................................................................................207

Stored Programming............................................................................................209

Create Job Flow Sheet ........................................................................................209

Create Job Flow Sheet Keyword .........................................................................216

Add Address Book Entry......................................................................................216

Create Fax Group Recipients ..............................................................................223

Add Fax Comment...............................................................................................224

Paper Tray Attributes ...........................................................................................224

Accounting................................................................................................................225

Create/View User Accounts .................................................................................225

Account Details....................................................................................................228

Reset User Accounts ...........................................................................................228

System Administrator's Meter (Copy Jobs)..........................................................229

Accounting Type ..................................................................................................229

Accounting Login Screen Settings .......................................................................230

Fax Billing Data....................................................................................................231

Authentication/Security Settings...............................................................................232

System Administrator Settings.............................................................................232

Authentication ......................................................................................................233

Allow User to Disable Active Settings..................................................................239

Job Status Default ...............................................................................................239

Overwrite Hard Disk.............................................................................................239

6 CentreWare Internet Services Settings ................................................................241

Installation of CentreWare Internet Services............................................................242

Preparations ........................................................................................................242

Configuration on the Machine..............................................................................242

Starting CentreWare Internet Services.....................................................................244

Setting Items Using CentreWare Internet Services ..................................................245

7 Printer Environment Settings................................................................................249

Print Features Overview ...........................................................................................250

Installation When Using Parallel Port .......................................................................253

Step 1 Preparations .............................................................................................253

Step 2 Configuration on the Machine ..................................................................253

Step 3 Configuration on the Computer ................................................................254

4

Table of Contents

CentreWare Internet Services Setting Items....................................................... 255

Installation When Using USB Port........................................................................... 256

Step 1 Preparations ............................................................................................ 256

Step 2 Configuration on the Machine.................................................................. 256

Step 3 Configuration on the Computer ............................................................... 257

CentreWare Internet Services Setting Items....................................................... 257

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 258

Step 1 Preparations ............................................................................................ 258

Step 2 Configuration on the Machine.................................................................. 258

Step 3 Configuration on the Computer ............................................................... 259

CentreWare Internet Services Setting Items....................................................... 259

Installation When Using NetWare............................................................................ 261

Step 1 Preparations ............................................................................................ 261

Step 2 Configuration on the Machine.................................................................. 261

Step 3 Configuration on the Computer ............................................................... 262

CentreWare Internet Services Setting Items....................................................... 263

Installation When Using Microsoft Network (SMB) .................................................. 264

Step 1 Preparations ............................................................................................ 264

Step 2 Configuration on the Machine.................................................................. 264

Step 3 Configuration on the Computer ............................................................... 265

CentreWare Internet Services Setting Items....................................................... 265

Installation When Using Internet Printing Protocol (IPP) ......................................... 266

Step 1 Preparations ............................................................................................ 266

Step 2 Configuration on the Machine.................................................................. 266

Step 3 Configuration on the Computer ............................................................... 267

CentreWare Internet Services Setting Items....................................................... 267

Installation When Using EtherTalk .......................................................................... 268

Step 1 Preparations ............................................................................................ 268

Step 2 Configuration on the Machine.................................................................. 268

Step 3 Configuration on the Computer ............................................................... 269

CentreWare Internet Services Setting Items....................................................... 269

8 E-mail Environment Settings................................................................................ 271

E-mail Overview ...................................................................................................... 272

Preparations ............................................................................................................ 273

Installation Procedure .............................................................................................. 275

Step 1 Enabling Port and Setting TCP/IP ........................................................... 275

Step 2 Configuring E-mail Environment.............................................................. 276

CentreWare Internet Services Setting Items....................................................... 277

9 Scanner Environment Settings ............................................................................ 279

Scan Service Overview ........................................................................................... 280

Configuration of Scan to Mailbox............................................................................. 281

Step 1 Enabling Port and Setting TCP/IP ........................................................... 281

5

Step 2 Registering a Mailbox...............................................................................282

Step 3 Configuring a Computer ...........................................................................282

Configuration of Scan to PC .....................................................................................283

Step 1 Preparations .............................................................................................283

Step 2 Enabling Port and Setting TCP/IP ............................................................283

Step 3 Configuration on a Computer ...................................................................284

CentreWare Internet Services Setting Items .......................................................285

Configuration of Network Scanning (Job Template Scanning).................................286

Step 1 Preparations .............................................................................................286

Step 2 Enabling Ports and Setting TCP/IP ..........................................................286

Step 3 Configuring the SNMP Port ......................................................................287

Step 4 Configuration on a Computer ...................................................................287

Configuration of Job Flow Sheets ............................................................................288

Step 1 Enabling Ports and Setting TCP/IP ..........................................................288

Step 2 Configuring the SNMP Port ......................................................................289

Step 3 Configuration on the Computer ................................................................289

10 Using the Internet Fax Service ..............................................................................291

Internet Fax Overview ..............................................................................................292

Preparations .............................................................................................................292

System Requirements for the Machine................................................................292

E-Mail Environment .............................................................................................292

Installation Procedure...............................................................................................294

Installation Overview............................................................................................294

Step 1 Enabling the Port and Setting TCP/IP ......................................................294

Step 2 Configuring the E-mail Environment.........................................................295

Step 3 Testing Internet Fax .................................................................................296

11 Using the Server Fax Service ................................................................................297

Server Fax Overview ................................................................................................298

Preparations .............................................................................................................298

System Requirements for the Machine................................................................298

Installation Procedure...............................................................................................299

Installation Overview............................................................................................299

Step 1 Fax Settings .............................................................................................299

Step 2 Setting the Server Fax Feature ................................................................300

12 Encryption and Digital Signature Settings ..........................................................303

Encryption and Digital Signature Overview ..............................................................304

Encryption Features for Communication .............................................................304

Encryption and Digital-Signature Features for Scan Files ...................................305

Configuration of HTTP Communication Encryption..................................................306

Installation Overview............................................................................................306

Step1 Configuration on the Machine ...................................................................306

Step2 Configuration on a Computer ....................................................................307

6

Table of Contents

Configuration of Encryption using IPSec ................................................................. 308

Installation Overview ........................................................................................... 308

Step1 Import and Configuration of a Certificate .................................................. 308

Step2 Configuration on the Machine (Configuration of IPSec) ........................... 309

Step3 Configuration on a Computer ................................................................... 310

Configuration of E-mail Encryption/Digital Signature............................................... 311

Installation Overview ........................................................................................... 311

Step1 Configuration on the Machine................................................................... 311

Step2 Configuration on a Computer ................................................................... 313

Configuration of PDF/DocuWorks/XPS Signature

(ApeosPort Series Models Only) ............................................................................. 315

Installation Overview ........................................................................................... 315

Step1 Configuration on the Machine................................................................... 315

Step2 Configuration on a Computer ................................................................... 317

13 Authentication and Account Administration ...................................................... 319

Overview of Authentication and Account Administration ......................................... 320

Overview of Authentication ................................................................................. 320

Overview of Account Administration ................................................................... 321

Authentication .......................................................................................................... 322

Users Controlled by Authentication..................................................................... 322

User Role and Authorization Groups .................................................................. 322

Types of Authentication ...................................................................................... 323

Types of Account Administration ........................................................................ 324

Relationships Between the Authentication and Accounting Modes .................... 325

Services Controlled by Authentication ..................................................................... 326

Overview ............................................................................................................. 326

Services Controlled by Authentication and Account Administration ................... 326

Authentication for Job Flow Sheets and Mailboxes................................................. 329

Overview ............................................................................................................. 329

When the Authentication Feature is not Enabled................................................ 331

When the Authentication Feature is Enabled...................................................... 333

Jobs Manageable by Account Administration.......................................................... 336

Configuration for Authentication .............................................................................. 339

Installation Overview ........................................................................................... 339

Step 1 Enabling Authentication........................................................................... 339

Step 2 Changing the Default Authorization Group Settings................................ 341

Step 3 Creating an Authorization Group ............................................................. 341

Configuration for Account Administration ................................................................ 343

Step 1 Selecting an Accounting Type ................................................................. 343

Step 2 Registering User Information................................................................... 343

14 Problem Solving .................................................................................................... 345

Troubleshooting ....................................................................................................... 346

Machine Trouble ...................................................................................................... 347

7

Image Quality Trouble ..............................................................................................351

Trouble during Copying ............................................................................................357

Unable to Copy ....................................................................................................357

The Copy Result is Not What was Expected .......................................................358

Trouble during Printing .............................................................................................361

Unable to Print .....................................................................................................361

The Print Result is Not What was Expected ........................................................362

Trouble during Faxing ..............................................................................................364

Sending Problems ...............................................................................................364

Receiving Problems .............................................................................................365

Trouble during Scanning ..........................................................................................368

Unable to Scan with the Machine ........................................................................368

Unable to Import Scanned Documents to the Computer .....................................369

Unable to Send a Scanned Document over the Network (FTP/SMB) .................370

Unable to Send E-mail .........................................................................................371

The Image is not What was Expected .................................................................371

Network-related Problems ........................................................................................373

When using SMB .................................................................................................373

When using NetWare...........................................................................................375

When using TCP/IP .............................................................................................379

When using EtherTalk .........................................................................................380

CentreWare Internet Services Problems .............................................................381

E-Mail Features Problems ...................................................................................382

Internet/Intranet Connection Problems ................................................................383

IPv4 and IPv6 Connection Problems ...................................................................384

Media Print Trouble ..................................................................................................387

Error Code................................................................................................................388

Other Errors .........................................................................................................449

Paper Jams ..............................................................................................................450

Paper Jams at the Upper-left Side of the Machine ..............................................451

Paper Jams at the Left-center Section of the Machine ........................................452

Paper Jams at the Lower-left Side of the Machine ..............................................453

Paper Jams in the Trays 1 to 4 ............................................................................453

Paper Jams in the High Capacity Feeders ..........................................................454

Paper Jams in the Tray 5 (Bypass) .....................................................................455

Paper Jams in the Duplex Kit ..............................................................................455

Paper Jams in the B-Finisher ..............................................................................456

Paper Jams in the C-Finisher / C-Finisher with Booklet Maker ...........................458

Document Jams .......................................................................................................468

Stapler Faults ...........................................................................................................470

Staple Jams in the Staple Cartridge (For B-Finisher) ..........................................471

Staple Jams in the Staple Cartridge (For C-Finisher or C-Finisher with Booklet

Maker)..................................................................................................................473

8

Table of Contents

Staple Jams in the Booklet Staple Cartridge (For C-Finisher with Booklet

Maker)................................................................................................................. 474

15 Appendix ................................................................................................................ 477

Specifications .......................................................................................................... 478

Printable Area.......................................................................................................... 488

Standard Printable Area...................................................................................... 488

Extended Printable Area ..................................................................................... 488

Internal Fonts........................................................................................................... 489

Optional Components .............................................................................................. 491

ESC/P-K Emulation ................................................................................................. 493

Emulation ............................................................................................................ 493

Fonts ................................................................................................................... 494

Output Feature.................................................................................................... 494

ESC/P-K Emulation Print Features ..................................................................... 494

ESC/P-K Emulation Settings............................................................................... 495

Magnification Table ............................................................................................. 501

Paper Size and Number of Printable Characters ................................................ 505

PDF Direct Print....................................................................................................... 507

PDF Direct Print Settings .................................................................................... 507

PCL Emulation......................................................................................................... 509

HP-GL2 Emulation................................................................................................... 513

Hard Clip Area .................................................................................................... 517

Printable Area ..................................................................................................... 518

Auto Layout......................................................................................................... 520

Using the Telephone ............................................................................................... 527

Placing a Call ...................................................................................................... 527

Activity Report ......................................................................................................... 529

Notes and Restrictions ............................................................................................ 531

Notes and Restrictions on the Use of the Machine ............................................. 531

Notes and Restrictions in the Interrupt Mode...................................................... 532

Notes and Restrictions on the Use of the Internet Fax Feature.......................... 533

Notes and Restrictions when Connecting with Internet Service Provider ........... 536

Notes and Restrictions for Using SMB................................................................ 538

Notes and Restrictions for Using TCP/IP............................................................ 539

Notes and Restrictions for Using EtherTalk ........................................................ 541

Notes and Restrictions for Using Bonjour ........................................................... 541

Notes and Restrictions for Using Scanner Features ........................................... 542

Notes and Restrictions when Connecting to Internet or Intranet ........................ 543

Notes and Restrictions for IPv6 Connection ....................................................... 543

Glossary .................................................................................................................. 545

Index.............................................................................................................................. 547

9

1 Before Using the Machine

This chapter describes organization of this guide and conventions.

z

Preface .......................................................................................................12

z

Types of Manuals .......................................................................................13

z

Using This Guide ........................................................................................14

z

Interface Cables.......................................................................................... 17

z

Energy Saver Mode .................................................................................... 19

z

Customizing the Control Panel ...................................................................22

z

Entering Text .............................................................................................. 27

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting ApeosPort-III C4400, DocuCentre-III C4400 (hereafter referred
to as “the machine”).

This guide explains how to operate the machine and the precautions that must be
followed during operation. To get the most out of the machine and to use it effectively,
be sure to read this guide before use.

This guide is intended for machine administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

This guide assumes that an operator has a basic knowledge of the operating
environment of the personal computer in use, networking environments, and how to
operate a personal computer. For information on the environment of the personal
computer in use, basic knowledge of networking environments, and how to operate a
personal computer, refer to the manuals provided with the personal computer,
operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for copy/print/scan/fax operating procedures. For information
about optional accessories for the printer functionality, also refer to the guide provided
with each optional accessory.

12

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The equipment is certified by NEMKO in compliance with [IEC60950-1 (AS/NZS

3260)]. The equipment is manufactured under an ISO 9001 Quality System. The
equipment is also certified in compliance with applicable standards by various
national bodies.
The equipment was tested and is certified by the New Zealand Ministry of Commerce
in conformance with CISPR publ. 22 (AS/NZISS CISPR22:2002) which relates to
radio frequency interference regulations, and also complies with the Australian
Communication Authority requirements.

NOTE: Machines intended for use in South Korea and Taiwan have been certified
separately in compliance with their requirements.

Any unauthorized alteration, which includes the addition of new functions or the
connection of external devices, may impact this certification.

Contact your local Xerox representative for a list of approved accessories.

Types of Manuals

Types of Manuals

We provide the following guides for optimum usage of the machine.

Accompanying Manuals

The machine comes with the following documentation, which is referred to as
accompanying manuals.

The accompanying manuals include the descriptions of how to configure and use the
machine.

User Guide

Describes all the necessary steps for copy/print/scan/fax.

Administrator Guide (this guide)

Aimed toward machine administrators, this guide describes how to set up the network
environment and how to solve problems that may occur with the machine.

Quick Reference Guide

Introduces the basic operations of the machine, as well as daily management and
maintenance.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual
is included in the CD-ROM of the Driver CD Kit.

Before Using the Machine

1

Guides for Optional Accessories

Optional accessories are available for this machine. Some of them come with user
guides. The user guides, provided as printed or online documentation, are referred to
as guides for optional accessories.

The guides for optional accessories describe all the necessary steps for using the
optional accessories and installing the software.

13

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for machine administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper that can be used on the machine and how to load paper
in trays.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes how to configure the system settings.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the configuration to use the Printer features on the machine.

8 E-mail Environment Settings

Describes the configuration to use the E-mail features on the machine.

9 Scanner Environment Settings

Describes the configuration to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the configuration to use the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the configuration to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes the configuration to utilize the encryption and digital signature on the
machine.

14

13 Authentication and Account Administration

Describes the authorization feature for restricting use of the machine, as well as the
administration feature for monitoring usage statuses for each feature using the
authorization feature.

14 Problem Solving

Describes troubles that may occur with the machine and their solutions.

15 Appendix

Describes the machine specifications, optional accessories, and cautions/restrictions.

Conventions

z

z

z

Using This Guide

The screen images and illustrations that are used in this guide are based on the
machine configuration with the various options. Some of the items in the screen
images may not be displayed or there may be features that cannot be used
depending on the machine configuration.

In this document, "Computer" refers to a personal computer or workstation.

The following terms are used in this guide:

Before Using the Machine

1

Important : Indicates important information that you should read.

Note : Indicates additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

: • Refers to names of CD-ROM, features, and touch screen

messages and input text.

[ ] : • Refers to folders, files, applications, button or menu names

displayed in the touch screen.

• The names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Indicates a hardware button on the computer.

< > key : Indicates a key on the keyboard of the computer.

> : • Indicates a path to a certain item within a procedure on the

control panel.
Example: When you see the procedure "select [Tools] >
[Setup] > [Create Mailbox]", this means that you need to
select [Tools], select [Setup], and then select [Create
Mailbox].

• Indicates a path to a certain item within a procedure on a
computer.
Example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] in order to search for files and
folders.

• The reference is indicated in the following manner:
"Refer to "5 Tools" > "Common Service Settings" > "Audio
Tone" in the Administrator Guide."
The sentence above means that you need to refer to the

15

1 Before Using the Machine

Before Using the Machine

section "Audio Tone", which can be found under "Common
Service Settings" in chapter 5 Tools of the Administrator
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF):Loading with one of the long edges of the document or

paper.

, ,Short Edge Feed (SEF):Loading with one of the short edges of the document

or paper.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use either the parallel interface
or USB interface. When connecting to a network, use the Ethernet interface.

Using the Parallel Interface

This section describes the installation procedure for the parallel interface (option).

1

Ensure that the machine is off.

2

Insert the connector of the interface cable
into the machine’s parallel interface
connector and fasten it with the clips on
either side of the connector.

3

Connect the other end of the interface cable
to a computer.

4

Switch on the machine.

5

Restart the computer.

For details of setting items, refer to"Installation When Using Parallel Port" (P.253).

Using the USB Interface

Before Using the Machine

1

The USB interface supports USB 2.0.
This section describes the installation procedure for the USB interface.

1

Ensure that the machine is off.

2

Attach the core provided with the machine to
a USB interface cable.

3

Connect the USB interface cable to the USB

2.0 interface connector on the side of the
machine.

4

Connect the other end of the USB interface
cable to a computer.

5

Switch on the machine.

6

Restart the computer.

For details of setting items, refer to "Installation When Using USB Port" (P.256).

Using the Ethernet Interface

The Ethernet interface supports the following 2 types.

z

100BASE-TX

z

10BASE-T

This section describes the installation procedure for the Ethernet interface.

17

1 Before Using the Machine

1
2

Before Using the Machine

3

4

1

Ensure that the machine is off.

Attach the core provided with the machine to
a network cable.

Connect the network cable to the Ethernet
interface connector.

Note • Prepare a network cable suitable for your

network connection. When changing the
network cable, consult our customer
engineers.

Switch on the machine.

18

Energy Saver Mode

Energy Saver Mode

The machine is installed with an Energy Saver feature that will automatically cut off the
electricity to the machine if no copy or print data is received for a certain duration.

The Energy Saver feature has two modes: Low Power mode and Sleep mode.
The machine enters the Low Power mode after the preset time has elapsed if the

machine is left unused for a fixed period of time.
The machine then enters the Sleep mode if a further preset time elapses.

By default, the machine is set to enter the Low Power mode or the Sleep mode after 15
minutes has lapsed. If the machine is left unused for 60 minutes, it enters the Sleep
mode.

To enter the Energy Saver mode, press the <Energy Saver> button on the control
panel, and then the machine enters the Energy Saver mode straight away.

Low Power Mode

In this mode, the power to the control panel and fuser unit is lowered to save power.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Sleep Mode

In this mode, the power is lowered more than in the Low Power mode.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Before Using the Machine

1

Changing the Energy Saver Mode Change Interval

The procedure for setting the Energy Saver feature is as follows.
To activate the Energy Saver feature, set both the times until the activation of Low

Power Mode and Sleep Mode.

Note • The time to activation of Low Power Mode and Sleep Mode can each be specified in 1

minute increments, from 1 to 240 minutes.

1

Press the <Log In/Out> button.

123

456

789

0#

C

<Log In/Out> button

19

1 Before Using the Machine

2

Before Using the Machine

3

1

Enter the Administrator ID with the numeric
keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

Select [Tools].

4

Select [Machine Clock/Timers].

5

Select [Power Saver/Energy Saver Timers],
and select [Change Settings].

6

Using [] and [], configure an energy saver
mode migration time, in 1 minute

increments.

20

From Last Operation to Low Power Mode

Set the time to move to the [Low Power
Mode] after the last operation.

Note • The default for [From Last Operation to Low Power Mode] is [15] minutes. The Low Power

Mode cannot be disabled.

Energy Saver Mode

From Last Operation to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note • The default for [From Last Operation to Sleep Mode] is [60] minutes. Configure the [From

Last Operation to Sleep Mode] time to be longer than the [From Last Operation to Low
Power Mode] time.

7

Select [Save].

8

Select [Close] repeatedly until the [Tools] screen is displayed.

9

Select [Close] to display the [All Services] screen.

Before Using the Machine

1

21

1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

1

Use the following procedure to select the screen to be displayed when the machine is
turned on or exited from the Energy Saver mode, to select the screen to be displayed
after Auto Clear, to assign features to <Custom> buttons, and to select the features to
be displayed on the [All Services] screen.

1

Press the <Log In/Out> button.

123

456

789

0#

C

<Log In/Out> button

2

Enter the Administrator ID with the numeric
keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools].

4

Select [Screen/Button Settings].

22

5

Select the item to be set or changed.

Setting the Initial Screen

Set the screen to be displayed after turning the machine on or exiting the Power Saver
mode. This section describes how to set the [Send from Mailbox] screen as the initial
screen, as an example.

1

Select [Screen Default], and select [Change
Settings].

2

Select [Send from Mailbox].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

Customizing the Control Panel

Before Using the Machine

1

Setting the Screen to be displayed after Auto Clear

Set the screen to be displayed after Auto Clear. You can select from [Last Selection
Screen] and [All Services].

1

Select [Screen After Auto Clear], and select
[Change Settings].

2

Select [Last Selection Screen] or [All
Services].

Customizing the [All Services] Screen

By selecting features and their positions, you can customize the [All Services] screen
that is displayed when you press the <All Services> button on the control panel.
The following are the factory default features displayed on the [All Services] screen.

Note • Unsupported features will not be displayed on the screen. Abnormal features will be grayed

out on the screen.

23

1 Before Using the Machine

Before Using the Machine

1

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Mailbox

z

Network Scanning (ApeosPort series
models only)

z

Scan to PC

z

Media Print - Text

z

Media Print - Photos

z

Send from Mailbox

z

Stored Programming

z

Job Flow Sheets (ApeosPort series models only)

z

Web Applications (ApeosPort series models only)

z

Language

z

Screen Contrast

z

Tools

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

All Services

You can select a service button. Service buttons are the oval buttons in the [All
Services] screen.

If you select [Not Set], the selected button position will remain empty.

All Services - Additional Features

You can select an additional feature button. Additional features appear in the [All
Services] screen as rectangular buttons.

If you select [Not Set], the selected button position will remain empty.

The following is the procedure to change the [Language] button displayed at the upper
right corner of the [All Services] screen to the [Secure Print] button, as an example.

1

Select [All Services - Additional Features],
and select [Change Settings].

2

Select [Language].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

24

3

Select [Secure Print].

Note • The layout of buttons in this screen is

corresponding to the layout of those on
the [All Services] screen.

• You cannot assign the same feature to
more than one button.

Assigning Features to <Custom> Buttons

Assign features to the <Custom> buttons on the control panel: Custom 1 to Custom 3.
By assigning features to the <Custom> buttons, you can switch to the features without

returning to the [All Services] screen. If you do not want to assign any feature to a
button, select [Not Set].

By factory defaults, [Copy] is assigned to the <Copy> button and no feature is assigned
to the <Custom 2> or <Custom 3> button. The features assigned to the buttons are
selected from the features displayed on the [All Services] screen and [Language].

Attach the labels included in this product when you have changed the assignment. If
you have used a feature for which no label is provided, use a blank label and write down
the feature using a permanent marker, and then attach the label to the appropriate
button.

Customizing the Control Panel

Before Using the Machine

1

The following is the procedure to assign [Send from Mailbox] to the <Custom 2> button,
as an example. The same procedure can be used for the <Custom 3> button.

1

Select [Custom Button 2], and select
[Change Settings].

2

Select [Send from Mailbox].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

Changing the Feature Screen

You can customize the screen layouts for the following features listed on the [All
Services] screen.

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Mailbox

z

Network Scanning (ApeosPort series models only)

z

Scan to PC

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.144), "First
Tab" (P.177), and "Screen Defaults" (P.183).

25

1 Before Using the Machine

Adjusting the Screen Contrast (For Standard Control Panel)

You can adjust the screen contrast on the screen which appears when you select the
[Screen Contrast] button on the [All Services] screen.

Before Using the Machine

1

26

Entering Text

Entering Text

During operations, a screen for entering text sometimes appears. This section
describes how to enter text.

You can enter the following characters: numerals, letters, and symbols.

Item Description

Entering letters and numerals If you select [Shift], uppercase letters appear. To return to

the lowercase letters, select [Shift] again.

Entering symbols Select [Symbol].

Note • Depending on the keyboard, the [Symbol] button

may be displayed as [More Characters].

Entering a space Select [Space].

Before Using the Machine

1

Deleting characters Select [Backspace]. You can delete one character at a

time.

27