Xerox ApeosPort-III C4400, DocuCentre-III C4400 Administrator Guide

ApeosPort-III C4400

DocuCentre-III C4400

Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

All product/brand names are trademarks or registered trademarks of the respective holders.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

For information on license, refer to About License in the User Guide.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, THE DOCUMENT COMPANY, Ethernet, CentreWare, and the stylized X are registered
trademarks of Xerox Corporation. DocuWorks is a trademark of Xerox Corporation and Fuji Xerox Co.,
Ltd. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox
Corporation and Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 11

Preface ...................................................................................................................... 12

Types of Manuals ...................................................................................................... 13

Using This Guide ....................................................................................................... 14

Organization of This Guide ................................................................................... 14

Conventions .......................................................................................................... 15

Interface Cables ........................................................................................................ 17

Using the Parallel Interface................................................................................... 17

Using the USB Interface ....................................................................................... 17

Using the Ethernet Interface ................................................................................. 17

Energy Saver Mode ................................................................................................... 19

Changing the Energy Saver Mode Change Interval ............................................. 19

Table of Contents

Customizing the Control Panel .................................................................................. 22

Entering Text ............................................................................................................. 27

2 Paper and Other Media ........................................................................................... 29

Paper Types .............................................................................................................. 30

Loadable Quantity and Sheets for Supported Paper ............................................ 30

Supported Paper Type .......................................................................................... 31

Loading Paper ........................................................................................................... 39

Loading Paper in the Trays 1 to 4......................................................................... 39

Loading Paper in the Tray 5 (Bypass) .................................................................. 40

Changing the Paper Size........................................................................................... 43

Changing the Paper Size for the Trays 1 to 4 ....................................................... 43

Changing the Paper Settings..................................................................................... 45

3 Maintenance ............................................................................................................. 49

Replacing Consumables............................................................................................ 50

Replacing the Toner Cartridges ............................................................................ 52

Replacing the Waste Toner Bottle [B] ................................................................... 54

Replacing the Drum Cartridges [A1], [A2], [A3], or [A4]

(for customers having a spot maintenance contract) ............................................ 57

Replacing the Staple Cartridge (for B-Finisher) .................................................... 60

Replacing the Staple Cartridge (for C-Finisher or C-Finisher with Booklet

Maker)................................................................................................................... 63

Replacing the Staple Cartridge (for C-Finisher with Booklet Maker) .................... 64

Emptying the Punch Waste Container (for C-Finisher or C-Finisher with Booklet

Maker)................................................................................................................... 66

Cleaning the Machine ................................................................................................ 68

Cleaning the Exterior ............................................................................................ 68

1

Cleaning the Interior (Laser Scanner)....................................................................68

Cleaning the Document Cover and Document Glass ............................................70

Cleaning the Film and Constant Velocity Transport Glass ....................................71

Cleaning the Document Feeder Rollers.................................................................72

Executing Calibration .................................................................................................73

Printing a Report/List ..................................................................................................76

Deleting the Private Print Job with an Invalid User ID ................................................77

4 Machine Status .........................................................................................................79

Overview of Machine Status.......................................................................................80

Machine Information ...................................................................................................81

General Information ...............................................................................................81

Paper Tray Status..................................................................................................83

Print Reports..........................................................................................................83

Automatically Printed Reports/Lists .......................................................................91

Overwrite Hard Disk...............................................................................................93

Print Mode .............................................................................................................93

Fax Receiving Mode ..............................................................................................96

Faults..........................................................................................................................97

Supplies......................................................................................................................98

Billing Information .......................................................................................................99

Billing Information ..................................................................................................99

User Account Billing Information..........................................................................100

5 Tools........................................................................................................................103

System Settings Procedure......................................................................................104

Step 1 Entering System Administration Mode .....................................................104

Step 2 Entering the System Administrator User ID and Passcode......................104

Step 3 Selecting [Tools].......................................................................................105

Step 4 Selecting an Item on the [Tools] Screen ..................................................105

Step 5 Setting a Feature ......................................................................................107

Step 6 Exiting the System Administration Mode ..................................................107

Tools Menu List ........................................................................................................108

Common Service Settings ........................................................................................121

Machine Clock/Timers .........................................................................................121

Audio Tones.........................................................................................................123

Screen/Button Settings ........................................................................................125

Paper Tray Settings .............................................................................................126

Image Quality Adjustment/Calibration .................................................................129

Reports ................................................................................................................130

Maintenance ........................................................................................................132

Watermark ...........................................................................................................132

Secure Watermark...............................................................................................134

Image Log Control (ApeosPort Series Models Only) ...........................................136

2

Table of Contents

Print Universal Unique ID (ApeosPort Series Models Only) ............................... 137

Other Settings ..................................................................................................... 138

Copy Service Settings ............................................................................................. 144

Copy Tab - Features Allocation .......................................................................... 144

Preset Buttons .................................................................................................... 145

Copy Defaults ..................................................................................................... 145

Copy Control ....................................................................................................... 149

Original Size Defaults ......................................................................................... 151

Reduce/Enlarge Presets ..................................................................................... 152

Custom Colors .................................................................................................... 152

Annotations - Create Comments......................................................................... 152

Connectivity & Network Setup ................................................................................. 153

Port Settings ....................................................................................................... 153

Protocol Settings ................................................................................................. 157

Machine’s E-mail Address/Host Name ............................................................... 159

Proxy Server Settings (ApeosPort Series Models Only) ..................................... 160

Outgoing/Incoming E-mail Settings..................................................................... 161

Remote Authentication /Directory Service (ApeosPort Series Models Only) ...... 163

Security Settings ................................................................................................. 167

Other Settings ..................................................................................................... 170

Print Service Settings .............................................................................................. 171

Allocate Memory ................................................................................................. 171

Delete Form ........................................................................................................ 173

Other Settings ..................................................................................................... 173

Scan Service Settings ............................................................................................. 177

First Tab.............................................................................................................. 177

Scan Defaults...................................................................................................... 177

Scan to PC Defaults............................................................................................ 180

Original Size Defaults ......................................................................................... 180

Output Size Defaults ........................................................................................... 181

Reduce/Enlarge Presets ..................................................................................... 181

Other Settings ..................................................................................................... 181

Fax Service Settings................................................................................................ 183

Screen Defaults .................................................................................................. 183

Fax Defaults........................................................................................................ 184

Fax Control ......................................................................................................... 185

Fax Received Options......................................................................................... 189

Reduce/Enlarge Presets ..................................................................................... 190

Original Size Defaults ......................................................................................... 190

Local Terminal Information ................................................................................. 190

Internet Fax Control ............................................................................................ 191

E-mail/Internet Fax Service Settings ....................................................................... 194

E-mail Control ..................................................................................................... 194

Mailbox Service Settings ......................................................................................... 197

3

Job Flow Service Settings (ApeosPort Series Models Only)....................................198

Media Print Service Settings ....................................................................................199

Stored Document Settings .......................................................................................200

Web Applications Service Setup (ApeosPort Series Models Only) ..........................201

Server Certificate Verification Settings ................................................................201

Server Setup........................................................................................................203

Web Browser Setup (ApeosPort Series Models Only) .............................................205

Setup ........................................................................................................................207

Create Mailbox.....................................................................................................207

Stored Programming............................................................................................209

Create Job Flow Sheet ........................................................................................209

Create Job Flow Sheet Keyword .........................................................................216

Add Address Book Entry......................................................................................216

Create Fax Group Recipients ..............................................................................223

Add Fax Comment...............................................................................................224

Paper Tray Attributes ...........................................................................................224

Accounting................................................................................................................225

Create/View User Accounts .................................................................................225

Account Details....................................................................................................228

Reset User Accounts ...........................................................................................228

System Administrator's Meter (Copy Jobs)..........................................................229

Accounting Type ..................................................................................................229

Accounting Login Screen Settings .......................................................................230

Fax Billing Data....................................................................................................231

Authentication/Security Settings...............................................................................232

System Administrator Settings.............................................................................232

Authentication ......................................................................................................233

Allow User to Disable Active Settings..................................................................239

Job Status Default ...............................................................................................239

Overwrite Hard Disk.............................................................................................239

6 CentreWare Internet Services Settings ................................................................241

Installation of CentreWare Internet Services............................................................242

Preparations ........................................................................................................242

Configuration on the Machine..............................................................................242

Starting CentreWare Internet Services.....................................................................244

Setting Items Using CentreWare Internet Services ..................................................245

7 Printer Environment Settings................................................................................249

Print Features Overview ...........................................................................................250

Installation When Using Parallel Port .......................................................................253

Step 1 Preparations .............................................................................................253

Step 2 Configuration on the Machine ..................................................................253

Step 3 Configuration on the Computer ................................................................254

4

Table of Contents

CentreWare Internet Services Setting Items....................................................... 255

Installation When Using USB Port........................................................................... 256

Step 1 Preparations ............................................................................................ 256

Step 2 Configuration on the Machine.................................................................. 256

Step 3 Configuration on the Computer ............................................................... 257

CentreWare Internet Services Setting Items....................................................... 257

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 258

Step 1 Preparations ............................................................................................ 258

Step 2 Configuration on the Machine.................................................................. 258

Step 3 Configuration on the Computer ............................................................... 259

CentreWare Internet Services Setting Items....................................................... 259

Installation When Using NetWare............................................................................ 261

Step 1 Preparations ............................................................................................ 261

Step 2 Configuration on the Machine.................................................................. 261

Step 3 Configuration on the Computer ............................................................... 262

CentreWare Internet Services Setting Items....................................................... 263

Installation When Using Microsoft Network (SMB) .................................................. 264

Step 1 Preparations ............................................................................................ 264

Step 2 Configuration on the Machine.................................................................. 264

Step 3 Configuration on the Computer ............................................................... 265

CentreWare Internet Services Setting Items....................................................... 265

Installation When Using Internet Printing Protocol (IPP) ......................................... 266

Step 1 Preparations ............................................................................................ 266

Step 2 Configuration on the Machine.................................................................. 266

Step 3 Configuration on the Computer ............................................................... 267

CentreWare Internet Services Setting Items....................................................... 267

Installation When Using EtherTalk .......................................................................... 268

Step 1 Preparations ............................................................................................ 268

Step 2 Configuration on the Machine.................................................................. 268

Step 3 Configuration on the Computer ............................................................... 269

CentreWare Internet Services Setting Items....................................................... 269

8 E-mail Environment Settings................................................................................ 271

E-mail Overview ...................................................................................................... 272

Preparations ............................................................................................................ 273

Installation Procedure .............................................................................................. 275

Step 1 Enabling Port and Setting TCP/IP ........................................................... 275

Step 2 Configuring E-mail Environment.............................................................. 276

CentreWare Internet Services Setting Items....................................................... 277

9 Scanner Environment Settings ............................................................................ 279

Scan Service Overview ........................................................................................... 280

Configuration of Scan to Mailbox............................................................................. 281

Step 1 Enabling Port and Setting TCP/IP ........................................................... 281

5

Step 2 Registering a Mailbox...............................................................................282

Step 3 Configuring a Computer ...........................................................................282

Configuration of Scan to PC .....................................................................................283

Step 1 Preparations .............................................................................................283

Step 2 Enabling Port and Setting TCP/IP ............................................................283

Step 3 Configuration on a Computer ...................................................................284

CentreWare Internet Services Setting Items .......................................................285

Configuration of Network Scanning (Job Template Scanning).................................286

Step 1 Preparations .............................................................................................286

Step 2 Enabling Ports and Setting TCP/IP ..........................................................286

Step 3 Configuring the SNMP Port ......................................................................287

Step 4 Configuration on a Computer ...................................................................287

Configuration of Job Flow Sheets ............................................................................288

Step 1 Enabling Ports and Setting TCP/IP ..........................................................288

Step 2 Configuring the SNMP Port ......................................................................289

Step 3 Configuration on the Computer ................................................................289

10 Using the Internet Fax Service ..............................................................................291

Internet Fax Overview ..............................................................................................292

Preparations .............................................................................................................292

System Requirements for the Machine................................................................292

E-Mail Environment .............................................................................................292

Installation Procedure...............................................................................................294

Installation Overview............................................................................................294

Step 1 Enabling the Port and Setting TCP/IP ......................................................294

Step 2 Configuring the E-mail Environment.........................................................295

Step 3 Testing Internet Fax .................................................................................296

11 Using the Server Fax Service ................................................................................297

Server Fax Overview ................................................................................................298

Preparations .............................................................................................................298

System Requirements for the Machine................................................................298

Installation Procedure...............................................................................................299

Installation Overview............................................................................................299

Step 1 Fax Settings .............................................................................................299

Step 2 Setting the Server Fax Feature ................................................................300

12 Encryption and Digital Signature Settings ..........................................................303

Encryption and Digital Signature Overview ..............................................................304

Encryption Features for Communication .............................................................304

Encryption and Digital-Signature Features for Scan Files ...................................305

Configuration of HTTP Communication Encryption..................................................306

Installation Overview............................................................................................306

Step1 Configuration on the Machine ...................................................................306

Step2 Configuration on a Computer ....................................................................307

6

Table of Contents

Configuration of Encryption using IPSec ................................................................. 308

Installation Overview ........................................................................................... 308

Step1 Import and Configuration of a Certificate .................................................. 308

Step2 Configuration on the Machine (Configuration of IPSec) ........................... 309

Step3 Configuration on a Computer ................................................................... 310

Configuration of E-mail Encryption/Digital Signature............................................... 311

Installation Overview ........................................................................................... 311

Step1 Configuration on the Machine................................................................... 311

Step2 Configuration on a Computer ................................................................... 313

Configuration of PDF/DocuWorks/XPS Signature

(ApeosPort Series Models Only) ............................................................................. 315

Installation Overview ........................................................................................... 315

Step1 Configuration on the Machine................................................................... 315

Step2 Configuration on a Computer ................................................................... 317

13 Authentication and Account Administration ...................................................... 319

Overview of Authentication and Account Administration ......................................... 320

Overview of Authentication ................................................................................. 320

Overview of Account Administration ................................................................... 321

Authentication .......................................................................................................... 322

Users Controlled by Authentication..................................................................... 322

User Role and Authorization Groups .................................................................. 322

Types of Authentication ...................................................................................... 323

Types of Account Administration ........................................................................ 324

Relationships Between the Authentication and Accounting Modes .................... 325

Services Controlled by Authentication ..................................................................... 326

Overview ............................................................................................................. 326

Services Controlled by Authentication and Account Administration ................... 326

Authentication for Job Flow Sheets and Mailboxes................................................. 329

Overview ............................................................................................................. 329

When the Authentication Feature is not Enabled................................................ 331

When the Authentication Feature is Enabled...................................................... 333

Jobs Manageable by Account Administration.......................................................... 336

Configuration for Authentication .............................................................................. 339

Installation Overview ........................................................................................... 339

Step 1 Enabling Authentication........................................................................... 339

Step 2 Changing the Default Authorization Group Settings................................ 341

Step 3 Creating an Authorization Group ............................................................. 341

Configuration for Account Administration ................................................................ 343

Step 1 Selecting an Accounting Type ................................................................. 343

Step 2 Registering User Information................................................................... 343

14 Problem Solving .................................................................................................... 345

Troubleshooting ....................................................................................................... 346

Machine Trouble ...................................................................................................... 347

7

Image Quality Trouble ..............................................................................................351

Trouble during Copying ............................................................................................357

Unable to Copy ....................................................................................................357

The Copy Result is Not What was Expected .......................................................358

Trouble during Printing .............................................................................................361

Unable to Print .....................................................................................................361

The Print Result is Not What was Expected ........................................................362

Trouble during Faxing ..............................................................................................364

Sending Problems ...............................................................................................364

Receiving Problems .............................................................................................365

Trouble during Scanning ..........................................................................................368

Unable to Scan with the Machine ........................................................................368

Unable to Import Scanned Documents to the Computer .....................................369

Unable to Send a Scanned Document over the Network (FTP/SMB) .................370

Unable to Send E-mail .........................................................................................371

The Image is not What was Expected .................................................................371

Network-related Problems ........................................................................................373

When using SMB .................................................................................................373

When using NetWare...........................................................................................375

When using TCP/IP .............................................................................................379

When using EtherTalk .........................................................................................380

CentreWare Internet Services Problems .............................................................381

E-Mail Features Problems ...................................................................................382

Internet/Intranet Connection Problems ................................................................383

IPv4 and IPv6 Connection Problems ...................................................................384

Media Print Trouble ..................................................................................................387

Error Code................................................................................................................388

Other Errors .........................................................................................................449

Paper Jams ..............................................................................................................450

Paper Jams at the Upper-left Side of the Machine ..............................................451

Paper Jams at the Left-center Section of the Machine ........................................452

Paper Jams at the Lower-left Side of the Machine ..............................................453

Paper Jams in the Trays 1 to 4 ............................................................................453

Paper Jams in the High Capacity Feeders ..........................................................454

Paper Jams in the Tray 5 (Bypass) .....................................................................455

Paper Jams in the Duplex Kit ..............................................................................455

Paper Jams in the B-Finisher ..............................................................................456

Paper Jams in the C-Finisher / C-Finisher with Booklet Maker ...........................458

Document Jams .......................................................................................................468

Stapler Faults ...........................................................................................................470

Staple Jams in the Staple Cartridge (For B-Finisher) ..........................................471

Staple Jams in the Staple Cartridge (For C-Finisher or C-Finisher with Booklet

Maker)..................................................................................................................473

8

Table of Contents

Staple Jams in the Booklet Staple Cartridge (For C-Finisher with Booklet

Maker)................................................................................................................. 474

15 Appendix ................................................................................................................ 477

Specifications .......................................................................................................... 478

Printable Area.......................................................................................................... 488

Standard Printable Area...................................................................................... 488

Extended Printable Area ..................................................................................... 488

Internal Fonts........................................................................................................... 489

Optional Components .............................................................................................. 491

ESC/P-K Emulation ................................................................................................. 493

Emulation ............................................................................................................ 493

Fonts ................................................................................................................... 494

Output Feature.................................................................................................... 494

ESC/P-K Emulation Print Features ..................................................................... 494

ESC/P-K Emulation Settings............................................................................... 495

Magnification Table ............................................................................................. 501

Paper Size and Number of Printable Characters ................................................ 505

PDF Direct Print....................................................................................................... 507

PDF Direct Print Settings .................................................................................... 507

PCL Emulation......................................................................................................... 509

HP-GL2 Emulation................................................................................................... 513

Hard Clip Area .................................................................................................... 517

Printable Area ..................................................................................................... 518

Auto Layout......................................................................................................... 520

Using the Telephone ............................................................................................... 527

Placing a Call ...................................................................................................... 527

Activity Report ......................................................................................................... 529

Notes and Restrictions ............................................................................................ 531

Notes and Restrictions on the Use of the Machine ............................................. 531

Notes and Restrictions in the Interrupt Mode...................................................... 532

Notes and Restrictions on the Use of the Internet Fax Feature.......................... 533

Notes and Restrictions when Connecting with Internet Service Provider ........... 536

Notes and Restrictions for Using SMB................................................................ 538

Notes and Restrictions for Using TCP/IP............................................................ 539

Notes and Restrictions for Using EtherTalk ........................................................ 541

Notes and Restrictions for Using Bonjour ........................................................... 541

Notes and Restrictions for Using Scanner Features ........................................... 542

Notes and Restrictions when Connecting to Internet or Intranet ........................ 543

Notes and Restrictions for IPv6 Connection ....................................................... 543

Glossary .................................................................................................................. 545

Index.............................................................................................................................. 547

9

1 Before Using the Machine

This chapter describes organization of this guide and conventions.

z

Preface .......................................................................................................12

z

Types of Manuals .......................................................................................13

z

Using This Guide ........................................................................................14

z

Interface Cables.......................................................................................... 17

z

Energy Saver Mode .................................................................................... 19

z

Customizing the Control Panel ...................................................................22

z

Entering Text .............................................................................................. 27

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting ApeosPort-III C4400, DocuCentre-III C4400 (hereafter referred
to as “the machine”).

This guide explains how to operate the machine and the precautions that must be
followed during operation. To get the most out of the machine and to use it effectively,
be sure to read this guide before use.

This guide is intended for machine administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

This guide assumes that an operator has a basic knowledge of the operating
environment of the personal computer in use, networking environments, and how to
operate a personal computer. For information on the environment of the personal
computer in use, basic knowledge of networking environments, and how to operate a
personal computer, refer to the manuals provided with the personal computer,
operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for copy/print/scan/fax operating procedures. For information
about optional accessories for the printer functionality, also refer to the guide provided
with each optional accessory.

12

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The equipment is certified by NEMKO in compliance with [IEC60950-1 (AS/NZS

3260)]. The equipment is manufactured under an ISO 9001 Quality System. The
equipment is also certified in compliance with applicable standards by various
national bodies.
The equipment was tested and is certified by the New Zealand Ministry of Commerce
in conformance with CISPR publ. 22 (AS/NZISS CISPR22:2002) which relates to
radio frequency interference regulations, and also complies with the Australian
Communication Authority requirements.

NOTE: Machines intended for use in South Korea and Taiwan have been certified
separately in compliance with their requirements.

Any unauthorized alteration, which includes the addition of new functions or the
connection of external devices, may impact this certification.

Contact your local Xerox representative for a list of approved accessories.

Types of Manuals

Types of Manuals

We provide the following guides for optimum usage of the machine.

Accompanying Manuals

The machine comes with the following documentation, which is referred to as
accompanying manuals.

The accompanying manuals include the descriptions of how to configure and use the
machine.

User Guide

Describes all the necessary steps for copy/print/scan/fax.

Administrator Guide (this guide)

Aimed toward machine administrators, this guide describes how to set up the network
environment and how to solve problems that may occur with the machine.

Quick Reference Guide

Introduces the basic operations of the machine, as well as daily management and
maintenance.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual
is included in the CD-ROM of the Driver CD Kit.

Before Using the Machine

1

Guides for Optional Accessories

Optional accessories are available for this machine. Some of them come with user
guides. The user guides, provided as printed or online documentation, are referred to
as guides for optional accessories.

The guides for optional accessories describe all the necessary steps for using the
optional accessories and installing the software.

13

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for machine administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper that can be used on the machine and how to load paper
in trays.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes how to configure the system settings.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the configuration to use the Printer features on the machine.

8 E-mail Environment Settings

Describes the configuration to use the E-mail features on the machine.

9 Scanner Environment Settings

Describes the configuration to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the configuration to use the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the configuration to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes the configuration to utilize the encryption and digital signature on the
machine.

14

13 Authentication and Account Administration

Describes the authorization feature for restricting use of the machine, as well as the
administration feature for monitoring usage statuses for each feature using the
authorization feature.

14 Problem Solving

Describes troubles that may occur with the machine and their solutions.

15 Appendix

Describes the machine specifications, optional accessories, and cautions/restrictions.

Conventions

z

z

z

Using This Guide

The screen images and illustrations that are used in this guide are based on the
machine configuration with the various options. Some of the items in the screen
images may not be displayed or there may be features that cannot be used
depending on the machine configuration.

In this document, "Computer" refers to a personal computer or workstation.

The following terms are used in this guide:

Before Using the Machine

1

Important : Indicates important information that you should read.

Note : Indicates additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

: • Refers to names of CD-ROM, features, and touch screen

messages and input text.

[ ] : • Refers to folders, files, applications, button or menu names

displayed in the touch screen.

• The names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Indicates a hardware button on the computer.

< > key : Indicates a key on the keyboard of the computer.

> : • Indicates a path to a certain item within a procedure on the

control panel.
Example: When you see the procedure "select [Tools] >
[Setup] > [Create Mailbox]", this means that you need to
select [Tools], select [Setup], and then select [Create
Mailbox].

• Indicates a path to a certain item within a procedure on a
computer.
Example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] in order to search for files and
folders.

• The reference is indicated in the following manner:
"Refer to "5 Tools" > "Common Service Settings" > "Audio
Tone" in the Administrator Guide."
The sentence above means that you need to refer to the

15

1 Before Using the Machine

Before Using the Machine

section "Audio Tone", which can be found under "Common
Service Settings" in chapter 5 Tools of the Administrator
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF):Loading with one of the long edges of the document or

paper.

, ,Short Edge Feed (SEF):Loading with one of the short edges of the document

or paper.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use either the parallel interface
or USB interface. When connecting to a network, use the Ethernet interface.

Using the Parallel Interface

This section describes the installation procedure for the parallel interface (option).

1

Ensure that the machine is off.

2

Insert the connector of the interface cable
into the machine’s parallel interface
connector and fasten it with the clips on
either side of the connector.

3

Connect the other end of the interface cable
to a computer.

4

Switch on the machine.

5

Restart the computer.

For details of setting items, refer to"Installation When Using Parallel Port" (P.253).

Using the USB Interface

Before Using the Machine

1

The USB interface supports USB 2.0.
This section describes the installation procedure for the USB interface.

1

Ensure that the machine is off.

2

Attach the core provided with the machine to
a USB interface cable.

3

Connect the USB interface cable to the USB

2.0 interface connector on the side of the
machine.

4

Connect the other end of the USB interface
cable to a computer.

5

Switch on the machine.

6

Restart the computer.

For details of setting items, refer to "Installation When Using USB Port" (P.256).

Using the Ethernet Interface

The Ethernet interface supports the following 2 types.

z

100BASE-TX

z

10BASE-T

This section describes the installation procedure for the Ethernet interface.

17

1 Before Using the Machine

1
2

Before Using the Machine

3

4

1

Ensure that the machine is off.

Attach the core provided with the machine to
a network cable.

Connect the network cable to the Ethernet
interface connector.

Note • Prepare a network cable suitable for your

network connection. When changing the
network cable, consult our customer
engineers.

Switch on the machine.

18

Energy Saver Mode

Energy Saver Mode

The machine is installed with an Energy Saver feature that will automatically cut off the
electricity to the machine if no copy or print data is received for a certain duration.

The Energy Saver feature has two modes: Low Power mode and Sleep mode.
The machine enters the Low Power mode after the preset time has elapsed if the

machine is left unused for a fixed period of time.
The machine then enters the Sleep mode if a further preset time elapses.

By default, the machine is set to enter the Low Power mode or the Sleep mode after 15
minutes has lapsed. If the machine is left unused for 60 minutes, it enters the Sleep
mode.

To enter the Energy Saver mode, press the <Energy Saver> button on the control
panel, and then the machine enters the Energy Saver mode straight away.

Low Power Mode

In this mode, the power to the control panel and fuser unit is lowered to save power.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Sleep Mode

In this mode, the power is lowered more than in the Low Power mode.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Before Using the Machine

1

Changing the Energy Saver Mode Change Interval

The procedure for setting the Energy Saver feature is as follows.
To activate the Energy Saver feature, set both the times until the activation of Low

Power Mode and Sleep Mode.

Note • The time to activation of Low Power Mode and Sleep Mode can each be specified in 1

minute increments, from 1 to 240 minutes.

1

Press the <Log In/Out> button.

123

456

789

0#

C

<Log In/Out> button

19

1 Before Using the Machine

2

Before Using the Machine

3

1

Enter the Administrator ID with the numeric
keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

Select [Tools].

4

Select [Machine Clock/Timers].

5

Select [Power Saver/Energy Saver Timers],
and select [Change Settings].

6

Using [] and [], configure an energy saver
mode migration time, in 1 minute

increments.

20

From Last Operation to Low Power Mode

Set the time to move to the [Low Power
Mode] after the last operation.

Note • The default for [From Last Operation to Low Power Mode] is [15] minutes. The Low Power

Mode cannot be disabled.

Energy Saver Mode

From Last Operation to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note • The default for [From Last Operation to Sleep Mode] is [60] minutes. Configure the [From

Last Operation to Sleep Mode] time to be longer than the [From Last Operation to Low
Power Mode] time.

7

Select [Save].

8

Select [Close] repeatedly until the [Tools] screen is displayed.

9

Select [Close] to display the [All Services] screen.

Before Using the Machine

1

21

1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

1

Use the following procedure to select the screen to be displayed when the machine is
turned on or exited from the Energy Saver mode, to select the screen to be displayed
after Auto Clear, to assign features to <Custom> buttons, and to select the features to
be displayed on the [All Services] screen.

1

Press the <Log In/Out> button.

123

456

789

0#

C

<Log In/Out> button

2

Enter the Administrator ID with the numeric
keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools].

4

Select [Screen/Button Settings].

22

5

Select the item to be set or changed.

Setting the Initial Screen

Set the screen to be displayed after turning the machine on or exiting the Power Saver
mode. This section describes how to set the [Send from Mailbox] screen as the initial
screen, as an example.

1

Select [Screen Default], and select [Change
Settings].

2

Select [Send from Mailbox].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

Customizing the Control Panel

Before Using the Machine

1

Setting the Screen to be displayed after Auto Clear

Set the screen to be displayed after Auto Clear. You can select from [Last Selection
Screen] and [All Services].

1

Select [Screen After Auto Clear], and select
[Change Settings].

2

Select [Last Selection Screen] or [All
Services].

Customizing the [All Services] Screen

By selecting features and their positions, you can customize the [All Services] screen
that is displayed when you press the <All Services> button on the control panel.
The following are the factory default features displayed on the [All Services] screen.

Note • Unsupported features will not be displayed on the screen. Abnormal features will be grayed

out on the screen.

23

1 Before Using the Machine

Before Using the Machine

1

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Mailbox

z

Network Scanning (ApeosPort series
models only)

z

Scan to PC

z

Media Print - Text

z

Media Print - Photos

z

Send from Mailbox

z

Stored Programming

z

Job Flow Sheets (ApeosPort series models only)

z

Web Applications (ApeosPort series models only)

z

Language

z

Screen Contrast

z

Tools

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

All Services

You can select a service button. Service buttons are the oval buttons in the [All
Services] screen.

If you select [Not Set], the selected button position will remain empty.

All Services - Additional Features

You can select an additional feature button. Additional features appear in the [All
Services] screen as rectangular buttons.

If you select [Not Set], the selected button position will remain empty.

The following is the procedure to change the [Language] button displayed at the upper
right corner of the [All Services] screen to the [Secure Print] button, as an example.

1

Select [All Services - Additional Features],
and select [Change Settings].

2

Select [Language].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

24

3

Select [Secure Print].

Note • The layout of buttons in this screen is

corresponding to the layout of those on
the [All Services] screen.

• You cannot assign the same feature to
more than one button.

Assigning Features to <Custom> Buttons

Assign features to the <Custom> buttons on the control panel: Custom 1 to Custom 3.
By assigning features to the <Custom> buttons, you can switch to the features without

returning to the [All Services] screen. If you do not want to assign any feature to a
button, select [Not Set].

By factory defaults, [Copy] is assigned to the <Copy> button and no feature is assigned
to the <Custom 2> or <Custom 3> button. The features assigned to the buttons are
selected from the features displayed on the [All Services] screen and [Language].

Attach the labels included in this product when you have changed the assignment. If
you have used a feature for which no label is provided, use a blank label and write down
the feature using a permanent marker, and then attach the label to the appropriate
button.

Customizing the Control Panel

Before Using the Machine

1

The following is the procedure to assign [Send from Mailbox] to the <Custom 2> button,
as an example. The same procedure can be used for the <Custom 3> button.

1

Select [Custom Button 2], and select
[Change Settings].

2

Select [Send from Mailbox].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

Changing the Feature Screen

You can customize the screen layouts for the following features listed on the [All
Services] screen.

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Mailbox

z

Network Scanning (ApeosPort series models only)

z

Scan to PC

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.144), "First
Tab" (P.177), and "Screen Defaults" (P.183).

25

1 Before Using the Machine

Adjusting the Screen Contrast (For Standard Control Panel)

You can adjust the screen contrast on the screen which appears when you select the
[Screen Contrast] button on the [All Services] screen.

Before Using the Machine

1

26

Entering Text

Entering Text

During operations, a screen for entering text sometimes appears. This section
describes how to enter text.

You can enter the following characters: numerals, letters, and symbols.

Item Description

Entering letters and numerals If you select [Shift], uppercase letters appear. To return to

the lowercase letters, select [Shift] again.

Entering symbols Select [Symbol].

Note • Depending on the keyboard, the [Symbol] button

may be displayed as [More Characters].

Entering a space Select [Space].

Before Using the Machine

1

Deleting characters Select [Backspace]. You can delete one character at a

time.

27

2 Paper and Other Media

This chapter describes the types of paper that can be used on the machine,
precautions when handling paper, and how to load paper in trays.

z

Paper Types ............................................................................................... 30

z

Loading Paper ............................................................................................39

z

Changing the Paper Size ............................................................................ 43

z

Changing the Paper Settings ...................................................................... 45

2 Paper and Other Media

Paper Types

Paper and Other Media

2

This section describes the kinds of paper available for this machine.
Use of inappropriate paper may result in paper jams, or may cause reduced print

quality, malfunctions, and other problems. To make full and effective use of the
machine's performance, we recommend using only paper recommended by Fuji Xerox.

If you want to use paper not recommended by Fuji Xerox, contact our Customer
Support Center.

WARNING

Do not use conductive paper such as origami paper, carbonic paper or conductively­coated paper. When paper jam occurs, it may cause short-circuit and eventually a
fire accident.

Important • The printed image may fade due to moisture such as water, rain or vapor. For more

information, contact our Customer Support Center.

• When copying or printing on heavyweight paper or outputting to the side tray, paper
sometimes is curled.

Loadable Quantity and Sheets for Supported Paper

When using commonly used paper (known as printable paper) for copying or printing,
make sure that it complies with the following specifications.

Paper Tray Weight Loadable Quantity*

Paper tray 1 to 4 64 - 169 g/m2Ream Weight:

55 - 145 kgs

2

Tray 3 (high capacity) 64 - 169 g/m

Tray 4 (high capacity) 64 - 169 g/m2Ream Weight:

Tray 5 (bypass) 55 - 220 g/m

* When using 80 g/m2 paper

Important • Printing with paper whose type or size differs from the paper specified by the print driver, or

printing from a tray not supporting the loaded paper can result in paper jams. To ensure
correct printing, select the correct paper size, paper type, and paper tray.

Note • Weight means a weight of 1 m

• Ream weight means a weight of 1,000 sheets of paper in duodecimo size (788 x 1,091 mm).

• When copying with a non-standard size paper from the Tray 5 (bypass), you must manually

enter the paper size. If you use non-standard size paper often, you can preset the size on
the machine. Then the preset size appears under [Standard Sizes] in the [Tray 5] screen.
For more information, refer to "Tray 5 - Paper Size Defaults" (P.127).

• When sheets such as postcards, which are B5 in size or narrower are printed continuously,
the non-paper passage side on the fuser unit heats up. For this reason, the message
“Please wait” is sometimes displayed and output is discontinued. Printing resumes after one
to two minutes. The message “Please wait” is also sometimes displayed and printing is
discontinued for 30 seconds or more when one sheet of paper A5 in size or smaller has
been printed.

• Depending on the type of the heavyweight paper, paper loaded as may not be fed to the
machine. If it happens, load the paper as .

• Depending on the type of the paper, paper may not be fed to the machine or image quality
may deteriorate. In such cases, select [Heavyweight] or [Extra Heavyweight].

Ream Weight:
55 - 145 kgs

55 - 145 kgs

2

Ream Weight:
47 - 189 kgs

2

of a paper sheet.

500 sheets

875 sheets

1,145 sheets

Up to 10 mm, 90 sheets

30

• If [Lightweight] is selected as the paper type, the temperature of the fuser unit automatically

decreases. When the paper is curled or problems occur due to the high temperature of the
fuser unit, select [Lightweight].

Supported Paper Type

Paper Types

Standard Paper

The following is a list of paper recommended by Fuji Xerox.

Paper name Size

Planet+ A3 80 Plain Plain D

Colotech Plus A3 90 Bond Plain A

Colotech Plus A4 90 Bond Plain A Use in B-zone.

3R96002 A4 Unknown OHP OHP Solid black area may come out

3R96000 A4 Unknown OHP OHP

Blue Wrap A4 80 Plain Plain D

Blue Wrap A3 80 Plain Plain D

Pro-Explore A4 80 Plain Plain D

KX-H H804 A4 80 Plain Plain D

KX-H H803 A3 80 Plain Plain D Small dots may appear on solid

Business

(3R91820)

Paper weight

2

(g/m

A4 80 Plain Plain D

Paper type Image quality

)

Notes / countermeasure

light.

area when used in C-zone.

Paper and Other Media

2

Business

(3R91821)

Xerox Blue A4 80 Plain Plain D Slight white spots may appear

Diplomat A4 80 Plain Plain D

Diplomat A3 80 Plain Plain D Small dots may appear.

Business A4 75 Plain Plain D

Xtra A4 80 Plain Plain D

Xtra A4 75 Plain Plain D Small dots appear when used

XEROX One A4 Unknown Plain Plain D

L000 A4 80 Plain Plain D Solid area appears slightly

L742 A3 80 Plain Plain D

Q000 A4 80 Plain Plain D

Premium A4 80 Plain Plain D

DocuPaper A4 70 Plain Plain D

DocuPaper A4 80 Plain Plain D

Flag ship A3 70 Plain Plain D

A3 80 Plain Plain D

in C-zone.

in A-zone.

fuzzy.

31

2 Paper and Other Media

Note The above limits describe the results of measurements made in the following environment, and guarantees

cannot be made for other environments.

• A-zone (high temperature and humidity) 28ºC, 85%

• B-zone (normal office) 22ºC, 55%

• C-zone (low temperature and humidity) 10ºC, 15%

Semi Standard Paper

Paper and Other Media

Paper name Size

Performer A4 80 Plain Plain D Small dots may appear on solid

Performa white A3 80 Plain Plain D Small dots may appear. To

Paper weight

2

(g/m

Paper type Image quality

)

Notes / countermeasure

area. To prevent this, switch to
Blue Wrap paper.

prevent this, switch to Blue
Wrap paper.

2

Pro-Explore A4 90 Plain Plain A

KX New X X704 A4 75 Plain Plain D Small dots appear on solid

area when used in C-zone. To
prevent this, switch to KX-H.

KX New X X703 A3 75 Plain Plain D Small dots may appear on solid

area. To prevent this, switch to
KX-H.

Excel A4 75 Plain Plain D Small dots may appear on solid

area. To prevent this, switch to
Diplomat paper.

Excel A3 75 Plain Plain D Small dots may appear on solid

area. To prevent this, switch to
Diplomat paper.

VSG 60L99405 A4 80 Plain Plain D White spots may appear when

used in C-zone. To prevent
this, use Diplomat paper.

Planet A3 70 Plain Plain D Small dots appear when used

in A- or C-zone.

Astro Extra A4 Unknown Plain Plain D

Planet A4 A4 80 Plain Plain D

V705

Letter

75 Plain Plain D Small dots appear on solid

area on side 1. To prevent this,
switch the paper to Premium.

GA37 No.ZA A3 Unknown Plain Plain D Small dots or white spots may

appear.

GA47 No.ZA A4 Unknown Plain Plain D

Green Label A4 70 Plain Plain D Small dots may appear on solid

area when used in A-zone.

Topgun A3 70 Plain Plain D Small dots may appear.

Topgun A3 80 Plain Plain D Small dots may appear.

Premier(Black) A3 80 Plain Plain D Small dots appear on area in

process black.

Xplore(RED) A3 70 Plain Plain D Small dots appear on solid

area when used in C-zone.

32

Paper Types

Paper name Size

Gold Flag ship A3 80 Plain Plain D Small dots appear on solid

Gold Flag ship A3 70 Plain Plain D Small dots appear on solid

Flag ship A3 80 Plain Plain D Small dots appear on solid

Note The above limits describe the results of measurements made in the following environment, and guarantees

cannot be made for other environments.

• A-zone (high temperature and humidity) 28ºC, 85%

• B-zone (normal office) 22ºC, 55%

• C-zone (low temperature and humidity) 10ºC, 15%

Paper weight

2

(g/m

Paper type Image quality

)

Notes / countermeasure

area when used in A- or C­zone.

area when used in A- or C­zone.

area when used in C-zone.

Usable Paper

The following paper is also available as well as the recommended paper.

Paper name Size

Paper weight

2

(g/m

Paper type Image quality

)

Notes / countermeasure

Paper and Other Media

2

Colotech Plus A3 100 Heavy-

weight

Colotech Gloss A3 170 Extra

Heavy-

weight

Colotech Plus

Silk

Pro-Explore A4 100 Heavy-

Colotech Super

Gloss

Colotech Super

Gloss

Colotech Super

Gloss

Colotech Super
Gloss 3R95458

SRA3

SRA3

A4 210 Extra

A3 210 Extra

SRA3

170 Extra

Heavy-

weight

weight

160 Heavy-

weight

Heavy-

weight

Heavy-

weight

210 Extra

Heavy-

weight

Heavyweight White spots may appear. To

prevent this, use ColotechPlus

2

90 g/m

Gloss Use one-sheet feed mode

when using in A-zone. Small
dots may appear on black
(single-color) area.
Roll mark may appear.

Gloss Roll mark may appear.

Heavyweight

Heavyweight Roll mark may appear.

Extra Heavy-

weight

Extra Heavy-

weight

Extra Heavy-

weight

Roll mark may appear slightly.

Roll mark may appear.

.

KX A4 Paper A4 75 Plain Plain D Small dots appear on solid

area when used in C-zone. To
prevent this, switch to KX-H.

XEROX ONE A4 80 Plain Plain D Small dots may appear on solid

area. To prevent this, switch to
Diplomat paper.

33

2 Paper and Other Media

Paper and Other Media

2

Paper name Size

XEROX ONE A3 80 Plain Plain D Image wrinkle may occur

Warrior A3 80 Plain Plain D Small dots appear on solid

Colotech Plus

3R94651

Colotech Plus

3R94652

Colotech Plus A3 120 Heavy-

Colotech Plus

Colotech Plus

60L94657

Colotech Plus

060L94662

Colotech Plus 305

Paper weight

2

(g/m

A4 120 Heavy-

A3 120 Heavy-

SRA3

A3 160 Heavy-

A3 190 Extra

×

457

120 Heavy-

200 Extra

Paper type Image quality

)

weight

weight

weight

weight

weight

Heavy-

weight

Heavy-

weight

Notes / countermeasure

occasionally. To prevent this,
switch to Diplomat paper.

area.

Heavyweight

Heavyweight Small spots may appear on

black halftone area.

Heavyweight

Heavyweight Roll mark may appear.

Heavyweight Roll mark that is made during

paper transport may remain.

Extra Heavy-

weight A

Extra Heavy-

weight

Slight nonuniformity on solid
black area may appear.

When many white spots
appear on side 2 when used in
C-zone, set image quality to
Heavyweight 2S for color and
Heavyweight A for B/W.

Solution A3 75 Plain Plain D

Solution A4 80 Plain Plain D Small dots appear when used

in B-zone. To prevent this, use
Flag Ship paper.

Thai Roxy Q742 A3 80 Plain Plain D

P70 V703 A3 70 Plain Plain D Small dots appear on solid

area when used in C-zone. To
prevent this, switch the paper
to Premium.

Transmate A3 70 Plain Plain D Small dots appear on solid blue

area when used in C-zone. To
prevent this, use Flag Ship
paper.

Jet Set A3 80 Plain Plain D Small dots may appear.

Jet Set A3 70 Plain Plain D Small dots may appear.

Globague A3 70 Plain Plain D Small dots appear when used

in B-zone. To prevent this, use
Flag Ship paper.

Xcite(Red) A3 80 Plain Plain D Small dots appear on solid

area when used in A- or C­zone.

Transmate A3 80 Plain Plain D Small dots appear on solid

area when used in A- or C­zone.

34

Paper Types

Paper name Size

60L03974

Recycled

Note The above limits describe the results of measurements made in the following environment, and guarantees

cannot be made for other environments.

• A-zone (high temperature and humidity) 28ºC, 85%

• B-zone (normal office) 22ºC, 55%

• C-zone (low temperature and humidity) 10ºC, 15%

Paper weight

2

(g/m

A4 Unknown Plain Plain D Small dots may appear on solid

Paper type Image quality

)

Notes / countermeasure

blue area.

Special Media

Copy or print can be made on the following paper by using the Tray 5 (bypass). These
types of paper are called special media. The types of the special media that can be
used are as follows.

Paper name Size

3R96019 A4 Unknown Trans-

3M PP2900 A4 Unknown Trans-

Paper weight

2

(g/m

Paper type Image quality

)

parency

parency

Notes / countermeasure

- Solid area may come out light.

- Black area becomes slightly
blue.

Paper and Other Media

2

Blue Wrap

(4-hole Punch)

Laser card

040P00142

Label 3R97400 A4 Unknown Label -

Label 3R97404 A4 Unknown Label -

Labels 3R97408 A4 Unknown Label -

L515 A4 Unknown Trans-

Note The above limits describe the results of measurements made in the following environment, and guarantees

cannot be made for other environments.

• A-zone (high temperature and humidity) 28ºC, 85%

• B-zone (normal office) 22ºC, 55%

• C-zone (low temperature and humidity) 10ºC, 15%

A4 80 Plain Plain D

A4 100 Plian Plain D Small dots may appear.

- Small dots may appear on

parency

halftone area.

35

2 Paper and Other Media

Limited Paper

Paper and Other Media

2

Paper name Size

Colotech+Silk A3 120 Gloss Gloss Use one-sheet feed mode

Colotech Gloss A4 170 Gloss Gloss Use one-sheet feed mode

Colotech Plus
Silk 3R97599

Colotech Plus

3R94661

Colotech

3R94668

Colotech Plus A3 220 Extra

Paper weight

2

(g/m

A3 170 Gloss Gloss Slight Exit Roll mark can be

A4 200 Extra

A4 220 Extra

Paper type Image quality

)

Heavy-

weight

Heavy-

weight

Heavy-

weight

FC: Extra

Heavyweight S,

BW:

Heavyweight A

FC: Extra

Heavyweight S,

BW:

Heavyweight A

FC: Extra

Heavyweight S,

BW:

Heavyweight A

Notes / countermeasure

when using in A-zone.

when using in A-zone.
Roll mark may appear.

seen. Use one-sheet feed
mode when using in A-zone.

When many white spots
appear on side 2 when used in
C-zone, set image quality to
Extra Heavy-weight S for color
and Heavyweight A for B/W.

Small dots appear on black
(single-color) halftone area.
When many white spots
appear on side 2 when used in
C-zone, set image quality to
Extra Heavy-weight S for color
and Heavyweight A for B/W.

When many white spots
appear on side 2 when used in
C-zone, set image quality to
Extra Heavy-weight S for color
and Heavyweight A for B/W.

Colotech Plus

Green Wrap A3 80 Plain Plain D To prevent small dots or white

Green Wrap A4 80 Plain Plain D To prevent small dots or white

Pro-Explore A4 120 Heavy-

Colotech Plus

Gloss

Colotech Plus

Gloss

Colotech Super
Gloss 3R95455

SRA3

A4 140 Gloss Gloss Use one-sheet feed mode

A3

SRA3

A3 160 Gloss Gloss Use one-sheet feed mode

220 Extra

Heavy-

weight

weight

140 Gloss Gloss Use one-sheet feed mode

FC: Extra

Heavyweight S,

BW:

Heavyweight A

Heavyweight Fan the sheets well before

When many white spots
appear on side 2 when used in
C-zone, set image quality to
Extra Heavy-weight S for color
and Heavyweight A for B/W.

spots, contact our Customer
Support Center for adjustment.

spots, contact our Customer
Support Center for adjustment.

using. To prevent multi-feed,
use one-sheet feed mode.

when using in A-zone.

when using in A-zone.
Exit Roll mark may appear
slightly.

when using in A-zone. Roll
mark made during paper
transport may remain.

36

Paper Types

Paper name Size

3R95809 A4 Unknown Trans-

Multi Purpose A4 75 Plain Plain D Small dots appear on solid blue

Multi Purpose A3 75 Plain Plain D Small dots appear on solid

Black wrapped A4 80 Plain Plain D Small dots may appear on solid

Colotech Plus

3R94662

Colotech Plus

SRA3

Paper weight

2

(g/m

A3 200 Extra

200 Extra

Paper type Image quality

)

parency

Heavy-

weight

Heavy-

weight

- Solid area may come out light.

FC: Extra

Heavyweight S,

BW:

Heavyweight A

FC: Extra

Heavyweight S,

BW:

Heavyweight A

Notes / countermeasure

To prevent multi-feed, use one­sheet feed mode.

area when used in C-zone. To
prevent this, switch the paper
to KX-H.

area when used in C-zone. To
prevent this, switch to KX-H.

black area. To prevent this,
switch to Diplomat paper.

When many white spots
appear on side 2 when used in
C-zone, set image quality to
Extra Heavy-weight S for color
and Heavyweight A for B/W.

When many white spots
appear on side 2 when used in
C-zone, set image quality to
Extra Heavy-weight S for color
and Heavyweight A for B/W.

Paper and Other Media

2

Label 3R97407 A4 Unknown Label - Do not use in A-zone.

V510 A4 Unknown Trans-

parency

N000 A4 80 Plain Plain D To prevent small dots, contact

Multi purpose A4 75 Plain Plain D Small dots appear on solid blue

Note The above limits describe the results of measurements made in the following environment, and guarantees

cannot be made for other environments.

• A-zone (high temperature and humidity) 28ºC, 85%

• B-zone (normal office) 22ºC, 55%

• C-zone (low temperature and humidity) 10ºC, 15%

- Do not use in A-zone.

our Customer Support Center
for adjustment. Switch the
paper to L000.

area. To prevent this, switch
the paper to Premium.

Unusable Paper

Using paper that is not recommended by Fuji Xerox may cause a paper jam or a
machine malfunction.

Use paper and transparencies recommended by Fuji Xerox.

z

Damp or wet paper

z

Paper pre-printed with other printer or copier

z

Wrinkled, creased, or ripped paper

z

Envelopes that are not flat, or that have clasps

37

2 Paper and Other Media

z

Color paper with surface treatments

z

Paper with rough surface, such as pulp paper or fibrous paper

Storing and Handling Paper

Please keep the following points in mind when storing paper

Paper and Other Media

2

z

Store paper inside a cabinet or in other dry place. Paper that has absorbed moisture
can cause paper jams and image quality defects.

z

After opening a package of paper, wrap up the remaining paper to store it. It is
recommended that you include moisture prevention packets.

z

Store paper on a flat surface to prevent bends or warping.

Please adhere to the following when setting paper into the tray

z

Align the stack of paper neatly before setting it in the tray.

z

Do not use paper that is folded, creased, or heavily warped.

z

Do not use waved or curled paper.

z

Do not load paper of mixed size together into the tray.

z

Transparency paper and label paper can cause paper jams, and multiple sheets can
be fed to the printer at once. Be sure to carefully fan these types of paper.

z

When continuously outputting onto transparencies, transparency sheets may
sometimes stick to each other. Remove transparencies from the output tray every 20
or so sheets, and fan them to cool them down.

38

Loading Paper

This section describes how to load paper.

Types of paper loaded in trays

Loading Paper

The machine automatically detects the size and orientation of loaded paper in trays.
You need to set a paper type, however. Normally, each of the trays is set to plain paper.
When loading paper other than plain paper in trays, change the paper type settings.
Paper can also be named and set as user-defined paper. Up to five paper types can be
set as user-defined paper.

For information on changing the paper type in trays, refer to "Changing the Paper Settings" (P.45).

Automatic Tray Selection

If you set paper source on the [Paper/Output] tab to [Paper Tray] in the PCL print
driver's properties screen when making prints, the machine automatically selects the
corresponding paper tray according to the size and orientation of the document to print.
This is called [Automatic Tray Selection].

When making copies, automatic tray selection is active if [Auto Paper] is selected for
[Paper Supply]. If the machine detects two or more corresponding trays in the
automatic tray selection, the machine gives higher priority to the tray having the highest
[Paper Type Priority] set at [Paper Tray Settings]. During automatic tray selection, trays
whose [Paper Type Priority] setting is set to [Auto Paper Off] are not targeted in the
automatic tray selection. Also, if the [Paper Type Priority] setting is exactly the same,
the tray priority is determined by [Paper Tray Priority].

Note • Depending on the setting of [Auto Paper selects this tray] for paper trays, some trays may

not be selected in automatic tray selection. For more information, refer to "Change Settings"
(P.126).

• The Tray 5 (bypass) cannot be selected in the automatic tray selection.

• When the machine runs out of paper during copying or printing, select the tray containing the

paper of the same size and orientation that was being used for copying or printing, and
continue copying or printing (Auto Tray Switch feature). During this operation, a tray
containing paper of type whose [Paper Type Priority] setting is set to [Auto Paper Off] cannot
be switched to.

For information about setting [Paper Type], [Paper Type Priority], [Paper Tray Priority], and setting the
paper substitute feature, refer to "Paper Tray Settings" (P.126). The same settings can also be made from
CentreWare Internet Services.

Paper and Other Media

2

Adding paper

When the machine runs out of paper during copying or printing, a message is displayed
on the control panel display. Add paper according to the displayed instructions.
Copying or printing is automatically resumed when paper is added.

Note • Fan the paper well before loading paper in a tray. It prevents paper from sticking to each

other and reduces paper jams.

Loading Paper in the Trays 1 to 4

The following describes the procedure for loading paper in the Trays 1 to 4.
When the machine runs out of paper during copying or printing, a message is displayed

on the control panel display. Add paper according to the displayed instructions.
Copying or printing is automatically resumed when paper is added.

Note • Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each

other and reduces paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size for the
Trays 1 to 4" (P.43).

39

2 Paper and Other Media

Paper and Other Media

2

1

Pull out the tray towards you until it stops.

Important • While the machine processes a job, do

not pull the tray out that the job uses.

• Do not add a new stack of paper on top of
the remaining paper in the tray to prevent
paper jams or making mistakes of paper
loading. Remove the remaining paper in
the tray, put it on top of the new stack of
paper, and then load the stack of paper in
the tray.

2

Load and align the edge of the paper against
the left edge of the tray with the side to be
copied or printed on facing up.

Important • Do not load paper exceeding the

maximum fill line. It might cause paper
jams or machine malfunctions.

• Do not place any paper or objects in the
empty space on the right side of the Tray
1 to 4. It may cause paper jams or
machine malfunctions.

3

Push the tray in gently until it comes to a stop.

Important • When inserting the tray, push it gently. When the tray is being pushed with force, it may

cause machine malfunctions.

M A X

MAX

Loading Paper in the Tray 5 (Bypass)

When printing or copying with paper sizes or types that cannot be set in the Trays 1 to
4, use the Tray 5 (Bypass). The following describes how to load paper into the Tray 5
(Bypass).
To make detailed instructions for printings, specify the instructions using the [Tray/
Output] tab in the print driver. When doing this, also specify the type of paper to load.

Important • Do not supply new paper until the tray runs out of paper, in order to prevent paper jams and

not to have the machine misidentify the amount of paper loaded in the tray.

Note • Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each

other and reduces paper jams.

1

Open the Tray 5 (bypass).

Note • If necessary, extend the extension flap.

The extension flap can be extended in
two stages. When pulling out the
extension flap, do it gently.

40

2

Check the positions of the paper guides of
the Tray 5 (bypass).

Note • Normally adjust the paper guides to

[Standard].
When paper guides are set to [12" (305
mm)] or [12.6" (320 mm)], set them back
to [Standard] position. When printing or
copying with paper sizes that exceeds A3
(297 mm) such as 12 x 18 inches or 12.6
x 17.7 (SRA3) inches, move the paper
guides. For information on how to move
paper guides, refer to "Moving the
Position of the Paper Guides" (P.42).

3

Load paper with the side to be copied or
printed on face down, and insert the paper
lightly along the paper guides until it comes

to a stop.

Important • Do not load mixed paper types into the

tray.

• Do not load paper exceeding the
maximum fill line. It may cause paper
jams or machine malfunctions.

Loading Paper

Paper and Other Media

2

• When making copies or printing on thick­stock paper such as postcards, and the
paper is not fed into the machine, apply a
curl to the leading edge of the paper as
shown in the figure on the right. Note,
however, that excessively bending or
folding the paper might cause paper jams.

• Depending on the type of the paper,
paper may not be fed to the machine or
image quality may deteriorate.

4

Adjust the paper guides to just touch the
edges of the paper loaded.

5

Select a copy or print job.

41

2 Paper and Other Media

Moving the Position of the Paper Guides

When printing or copying with paper sizes that exceeds A3 (297 mm), move the paper
guides.

Important • Be sure to return the paper guides to [Standard] position after copying or printing is

completed.

1

Paper and Other Media

Slide the paper guides of the Tray 5 (bypass)
to [12" (305 mm)] or [12.6" (320 mm)].

2

42

Changing the Paper Size

The following describes how to change the paper size for the Trays 1 to 4.

Note • The paper types for the Trays 1 to 4 are preset. Normally, plain paper is set. When changing

the setting to a different paper type, change the paper quality settings to match the type of
paper to be loaded to maintain high print quality.
For more information on paper type, refer to "Changing the Paper Settings" (P.45).

• Non-standard size paper can be set in the Trays 1 to 4. When setting a non-standard paper
size, you must register the paper size. For information about registering paper sizes, refer to
"Paper Tray Attributes" > "Paper Size" (P.127).

For information about paper size, refer to"Paper Size Settings" (P.139).

For a description of how to make copies on non-standard size paper, refer to "3 Copy" > "Copy" >
"Paper Supply (Selecting the Paper for Copying)" in the User Guide. For a description of how to print to
non-standard size paper, refer to the print driver’s online help.

Changing the Paper Size

Paper and Other Media

Changing the Paper Size for the Trays 1 to 4

The following describes how to change the paper size for the Trays 1 to 4.

1

Pull out the tray towards you until it stops.

Note • While the machine processes a job, do

not pull the tray out that the job uses.

• Do not add new paper to the paper on the
tray in order to prevent paper jams or
making mistakes of paper loading.
Remove any paper remaining in the tray
and then load the paper on newly loaded
paper.

2

Remove any paper loaded on the tray.

3

Move the paper guide while holding the grips
in the tray at the back until it comes to a
stop.

2

43

2 Paper and Other Media

Paper and Other Media

2

4

Move the paper guide while holding the grips
in the tray on the right to the right direction.

5

Load and align the edge of the paper to the
left front of the tray with the side to be copied
or printed on facing up.

Important • Do not load mixed paper types into the

tray. It may cause paper jam.

• Do not load paper exceeding the
maximum fill line. It may cause paper
jams or machine malfunctions.

6

Move the two paper guides with holding
each so that they lightly contact the edges of
the paper.

Important • When applying paper guides hardly, it

may cause paper jams.

• Check that the paper guides fit the paper
size. If the paper guides do not fit the
paper size, it may not detect paper size
automatically or it may cause paper jams
or errors. In this case slide the paper
guides once and adjust again.

Note • When loading standard size paper in the Tray, move the paper guides to the marks

corresponding to the paper size.

7

Push the tray in gently until it comes to a stop.

Note • Affix the paper size label to the front of the paper tray.

8

When changing paper type, set it to trays.

For information on setting paper type, refer to "Changing the Paper Settings" (P.45).

44

Changing the Paper Settings

The following describes how to change the paper type for Trays and how to set image
quality processing by individual paper type.

After loading paper in the trays, specify the types of the paper loaded and the image
quality suited to each paper type. Image quality best suited to the paper type can be
obtained by setting the desired image processing to particular paper types. For more
information, refer to "Image Quality" (P.128).

Note • Users can name Custom 1 to Custom 5 displayed in the paper type. For information on how

to set names to Custom 1 to Custom 5, refer to "Custom Paper Name/Color" (P.126).

• The [Setup] screen, which can be displayed by selecting [Setup] in the [All Services] screen,
allows you to change the paper type setting without entering the System Administration
mode, if you have configured the settings to do so in advance. For more information, refer to
"Customize Paper Supply Screen" (P.127)

1

Press the <Log In/Out> button.

Changing the Paper Settings

Paper and Other Media

2

Enter the Administrator ID with the numeric
keypad or the keyboard displayed, and
select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools].

123

456

789

0#

C

<Log In/Out> button

2

45

2 Paper and Other Media

Paper and Other Media

2

4

Select [Paper Tray Settings].

5

Select [Paper Tray Attributes].

6

Select the paper tray whose paper type
setting is to be changed at [Items], and
select [Change Settings].

7

Select [Change Settings].

8

Select the [Paper Type], [Paper Size],
[Paper Color], and [Auto Paper selects this

tray].

46

9

Select [Close] or [Confirm] repeatedly until
the [Paper Tray Settings] screen is
displayed.

10

Select [Image Quality].

11

Select the paper type to be set at [Items],
and select [Change Settings].

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

Changing the Paper Settings

Paper and Other Media

2

12

Select the image quality to be set and then
select [Save].

13

Make sure on the screen that the paper type you changed is displayed under [Current
Settings], and then select [Close].

14

Select [Close] repeatedly until the [Tools] screen is displayed.

15

Select [Close] to return to the [All Services] screen.

47

3 Maintenance

This chapter describes how to replace consumables, clean the machine, adjust
gradation, print a report/list, and delete the print job with an invalid User ID.

z

Replacing Consumables ............................................................................. 50

z

Cleaning the Machine ................................................................................. 68

z

Executing Calibration .................................................................................. 73

z

Printing a Report/List ..................................................................................76

z

Deleting the Private Print Job with an Invalid User ID ................................ 77

3 Maintenance

Replacing Consumables

The machine is provided with the following consumables and periodical replacement parts.
We recommend the use of the following consumables as they have been manufactured to
meet the specifications of the machine.

Maintenance

3

Type of Consumables/

Periodical Replacement Parts

Toner cartridge K (Black) CT200539 1 unit/box

Toner cartridge C (Cyan) CT200540 1 unit/box

Toner cartridge M (Magenta) CT200541 1 unit/box

Toner cartridge Y (Yellow) CT200542 1 unit/box

Drum cartridge (YMCK) (common for all
colors)

Waste toner bottle CWAA0485 1 unit/box

Staple cartridge (C-Finisher) CWAA0540 5,000 staples × 3 sets/box

Staple cartridge (B-Finisher) CWAA0455 5,000 staples × 4 sets/box

Staple cartridge (C-Finisher with Booklet
Maker)

Note • We recommend that you always have spare consumables/periodical replacement parts

available.

Product

Code

CT350352 1 unit/box

CWAA0501 5,000 staples × 4 sets/box

Quantity/Box

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a toner cartridge into an open flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.

z

Never throw a waste toner bottle into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner bottle no longer needed, contact your local Fuji
Xerox representative for its disposal.

50

Replacing Consumables

CAUTION

z

Keep the drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

z

When replacing the drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

Handling consumables/periodical replacement parts

z

Do not store boxes for consumables/periodical replacement parts upright.

z

Do not unpack consumables/periodical replacement parts before use. Avoid storing
consumables/periodical replacement parts in the following locations:

- In extreme temperature and humidity

- Near heat-generating devices

- In direct sunlight

- In dusty locations

z

Use consumables/periodical replacement parts only as directed on their packages.

z

We recommend always having spare consumables/periodical replacement parts
available.

z

When calling our Customer Support Center to order consumables/periodical
replacement parts, have the product codes ready.

z

Use of consumables/periodical replacement parts not recommended by Fuji Xerox
can impair machine quality and performance. Use only consumables/periodical
replacement parts recommended by Fuji Xerox.

Maintenance

3

Checking the status of consumables

The status of consumables can be checked on the [Supplies] screen.

For information about consumables, refer to "Supplies" (P.98).

The following shows the reference section for each item.

Replacing the Toner Cartridges..................................................................................................52

Replacing the Waste Toner Bottle [B] ....................................................................................... 54

Replacing the Drum Cartridges [A1], [A2], [A3], or [A4] (for customers having a spot

maintenance contract) ................................................................................................................ 57

Replacing the Staple Cartridge (for B-Finisher) ........................................................................ 60

Replacing the Staple Cartridge (for C-Finisher or C-Finisher with Booklet Maker)................. 63

Replacing the Staple Cartridge (for C-Finisher with Booklet Maker)....................................... 64

Emptying the Punch Waste Container (for C-Finisher or C-Finisher with Booklet Maker) ..... 66

51

3 Maintenance

Replacing the Toner Cartridges

The machine will display the following messages when the toner cartridge is empty.
Follow the messages and replace the toner cartridge as necessary.

Maintenance

3

Message

Please order a Yellow
Toner [Y] Cartridge.

Yellow Toner [Y] Cartridge
needs to be replaced soon.

Yellow Toner [Y] Cartridge
needs to be replaced.

*1 The above messages are for Yellow Toner. "Yellow Toner [Y]" shown in the messages vary

depending on the color and number of the applicable toner.

*2 The page yield after each message is displayed is for when A4 paper LEF ( ) is used. The value is

an estimate and varies depending on the conditions such as the print content, dot coverage (area
coverage), paper size, paper type, copy/print density, output image type, and the machine usage

environment.

*1

Page yield after the

message is displayed

Black: Approx. 3,500 pages
Other than Black: Approx.
2,500 pages

Approx. 50 pages Replace the toner cartridge

-

*2

You do not need to replace the
Toner Cartridge now. Order the
Toner Cartridge displayed on
the screen.

with a new one.

Solution

CAUTION

z

Keep the drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

z

When replacing the drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

52

Important • When replacing the toner cartridge, toner may spill and soil the floor. We recommend laying

paper on the floor beforehand.

• The use of toner cartridges not recommended by Fuji Xerox may impair quality and
performance. Use only toner cartridges recommended by Fuji Xerox.

• When the remaining amount of toner becomes small, the machine may stop during printing
and display a message. If this happens, replace the toner cartridge to continue copying or
printing.

• Replace toner cartridges while the machine is on.

• Copy or print density may be reduced slightly after the message "Please order a XXX Toner

Cartridge" appears on the screen.

• If a partially used toner cartridge is used, the message "Please order a XXX Toner
Cartridge" appears and the number of pages that you can copy or print displayed on the
screen may differ considerably.

1

Make sure that the machine is not operating,
and open the front cover.

2

Turn the toner cartridge shown in the
message to the key mark (open) position
counter clockwise.

Note • "Y", "M", "C", and "K" denote Yellow,

Magenta, Cyan, and Black respectively.

Replacing Consumables

Maintenance

3

Pull out the toner cartridge slowly, and draw
it out.

WARNING

Never throw a toner cartridge into an open
flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or
explosion.
If you have a used toner cartridge no
longer needed, contact your local Fuji
Xerox representative for its disposal.

Important • Pull out the toner cartridge gently. Otherwise, toner may fly out of the cartridge.

• If you have a used toner cartridge no longer needed, contact your local Fuji Xerox

representative for its disposal.

4

Take out the new toner cartridge of the same
color as the old one from the box, and gently
tilt the cartridge up and down, and then left
and right for three or four times.

3

5

Hold the cartridge with the arrow mark facing
up, and push the cartridge in slowly until it
stops.

53

3 Maintenance

6

Turn the toner cartridge to the key mark
(close) position clockwise.

7

Close the front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will not

Maintenance

operate.

Replacing the Waste Toner Bottle [B]

The machine will display a warning message when the waste toner bottle becomes full.
If you keep copying or printing without replacing the waste toner bottle after the

3

message displayed, the machine will stop when copy or print of the following number
of pages completes.

Message

Please order a new Waste
Toner Bottle.

*1 Based on when copies are made at 5% area coverage using A4 size paper. The value is for reference

only and will vary depending on the conditions such as the print content, dot coverage (area
coverage), paper size, paper type, copy/print density, output image type, and machine usage
environment.

Page yield after the message is displayed

900 pages

*1

When replacing the waste toner bottle, clean the laser scanner (D1, D2, D3, D4)
located at the rear of the bottle using the cleaning stick supplied with a new waste toner
bottle. This can prevent uneven copy/print density and coloring.

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a waste toner bottle into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner bottle no longer needed, contact your local Fuji
Xerox representative for its disposal.

54

Important • When replacing the waste toner bottle, toner may spill and soil the floor. We recommend

laying paper on the floor beforehand.

• Proper disposal of used waste toner bottle is required. Toner waste toner bottle must be
returned to our Customer Support Center.

• The use of waste toner bottles not recommended by Fuji Xerox may impair quality and
performance. Use only waste toner bottles recommended by Fuji Xerox for the machine.

• Replace the waste toner bottle while the machine is on.

1

Prepare a new waste toner bottle.

Note • Take a new bottle, orange plastic cap,

and cleaning stick out of the box.

2

Make sure that the machine is not in
operation, and open the front cover.

Replacing Consumables

Plastic cap

Cleaning stick

Waste toner bottle

Maintenance

3

Pull open the black cover on the machine's
front face (B) by holding its left and right
orange levers.

4

Hold the center part of the waste toner bottle
to pull the bottle towards you until it stops.

Important • Place the removed waste toner bottle on

the open black cover. Be careful not to tilt
the bottle to keep toner from spilling.

5

Put the supplied orange plastic cap over the
waste toner bottle so as to keep toner from
spilling.

3

55

3 Maintenance

6

Securely hold the used waste toner bottle
with both hands to put it in the empty box.

WARNING

Never throw a waste toner bottle into an
open flame. Toner may catch fire and
cause burn injuries or explosion.

If you have a used waste toner bottle no
longer needed, contact your local Fuji
Xerox representative for its disposal.

Maintenance

3

Important • Return used waste toner bottles to our Customer Support Center for disposal.

7

Hold the cleaning stick taken out of the box
with its pad face down, and gently insert the
stick into each square cleaning hole (D1 to
D4).

8

When the cleaning stick reached the end of
the hole, gently pull it out.

Note • Clean all the holes one time each.

• Dirt attached on the pad is not well visible.

9

Put the used cleaning stick and the used
waste toner bottle in the plastic bag. Release
air from the bag, and use the slide fastener
to close the bag.

Important • Be sure to put the used waste toner bottle

in the dedicated plastic bag supplied with
the new waste toner bottle, and use the
slide fastener to close the bag. If the
fastener is open, toner may spill during
transportation.

56

10

Hold the center section of the new waste
toner bottle, and adjust the center position to
insert the bottle into the machine.

Replacing Consumables

11

Hold the left and right orange levers to close
the black cover.

12

Close the front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will not

operate.

Replacing the Drum Cartridges [A1], [A2], [A3], or [A4] (for customers having a spot maintenance contract)

The machine will display the following message when the drum cartridge is empty.
Follow the message and replace the drum cartridge as necessary.

Message

Page yield after the message is

displayed

*1

Solution

Maintenance

3

Please order a new
XXX drum (AX)
(Maintenance
Request)

Drum Cartridge
needs to be replaced. -

*1 Based on the following conditions: (1) 1-sided copying (not printing), (2) average number of pages

copied at one time: 3 pages (3) paper size: A4 LEF, paper type: plain paper, (4) paper tray: Tray 1,
(5) output tray: Center Output Tray. The values are for reference only and will be affected also by
other machine-usage conditions, such as how often the machine is turned on and off. Note that the
page yield may be half or less of the above-described vales under some conditions.

Black: Approx. 3,400 pages
Other than Black: Approx. 3,800 pages

You do not need to
replace the Drum
Cartridge now. Order
the Drum Cartridge
displayed on the
screen.

Replace the drum
cartridge with a new
one.

Refer to this section, then confirm the indicated drum cartridge position [A1], [A2], [A3],
or [A4] and replace the corresponding drum cartridge.

57

Maintenance

3

3 Maintenance

CAUTION

z

Keep the drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

z

When replacing the drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

Important • The use of drum cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only waste toner bottles recommended by Fuji Xerox for the machine.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent

lighting. Do not touch or scratch the surface of the drum. Doing so may result in
unsatisfactory printing.

• Replace the drum cartridge while the machine is switched on. If the power is turned off, all
information stored to the machine's memory will be erased.

• Images output from the machine may get dirty after the massage "Please order a new XXX
drum (AX) (Maintenance Request)" is shown.

1

Make sure that the machine is not operating,
and open the front cover.

2

Push up the bottom part of the stopper
located at the left side of the front face.

58

3

Pull down the handle.

Note • The four drum cartridges are unlocked

and lifted.

4

Hold the handle of the drum cartridge
specified by the message (A1, A2, A3, or A4)
to gently pull the cartridge out.

Important • When pulling the drum cartridge out, be

careful not to drop it on the floor.

Note • The following example shows how to

replace A4.

Replacing Consumables

Maintenance

Drum cartridge

5

Pull the drum cartridge out while holding its
bottom part, as shown in the figure.

Important • Be careful not to touch toner attached on

the drum cartridge.

6

Take a new drum cartridge out of the box, and put the used drum cartridge into a
supplied plastic bag and then into the box.

Important • Do not place the new drum cartridge in an upright position.

• Return used drum cartridges to our Customer Support Center.

7

Place the new drum cartridge (with a
protective cover) onto the handle, and insert
the edge of the cartridge into the machine.

Note • Stop inserting at the arrow position, as

shown in the figure.

3

8

While the edge of the drum cartridge is being
inserted, remove the seal from the upper
part of the drum cartridge.

59

3 Maintenance

Maintenance

9

Hold the drum cartridge securely. Then,
push the front part of the protective cover,
and slide the orange tab on the upper part of
the cartridge forward, along the protective

cover.

10

Insert the toner cartridge until it comes to a
stop.

Note • Put the protective cover in the empty box.

3

11

Return the handle to its original position.

12

Pull down the handle stopper to lock the
handle.

13

Close the front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will not

operate.

Replacing the Staple Cartridge (for B-Finisher)

When the B-Finisher (optional) is installed and it is time to replace the staple cartridge,
a message appears on the touch screen. When this message appears, load a new
staple case into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.

60

1

Make sure that the machine is not operating,
and open the front cover of the finisher.

2

Grip the lever as shown in the figure to pull
out the staple cartridge to the right, towards
you.

Replacing Consumables

Maintenance

3

Move up the staple cartridge to take it out of
the machine.

4

Press in both sides of the staple cartridge
holder marked "PUSH".

The staple cartridge rises up and becomes
removable.

Important • If there are still staples inside the staple

case, the case will not rise up.

3

61

3 Maintenance

Maintenance

5

Insert your fingertip into the round section on
the holder and remove the staple cartridge.

6

Push a new staple cartridge into the holder.

3

7

Push the top of the staple cartridge holder
down as shown.

8

Remove the tab from the new staple
cartridge as shown.

9

Insert the staple cartridge into the machine
until you hear it click into place

.

62

10

Close the front cover of the finisher.

Note • If the front cover of the finisher is not completely closed, a message will appear and the

machine will not operate.

Replacing Consumables

Replacing the Staple Cartridge (for C-Finisher or C-Finisher with Booklet Maker)

When the C-Finisher (optional) or C-Finisher with Booklet Maker (optional) is installed
and it is time to replace the staple cartridge, a message appears on the touch screen.
When this message appears, load a new staple case into the staple cartridge.

This section explains how to replace the staple cartridge in the C-Finisher with Booklet
Maker. Use the same procedure for the C-Finisher.

Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.

1

Make sure that the machine is not operating,
and open the front cover of the finisher.

Maintenance

3

2

Hold the staple cartridge by Lever R1 and
pull the staple cartridge holder to the right.

3

Hold the staple cartridge holder by the
orange lever and remove it from the finisher.

Note • The staple cartridge is firmly inserted. A

slight force is required to pull the cartridge
out of the finisher.

4

Pinch both sides of the empty staple case
with your fingers (1), and remove the staple
case from the cartridge (2).

(R1)

2

1

1

63

Maintenance

3

3 Maintenance

5

6

7

Insert the front side of the a staple case into
the staple cartridge (1), and then push the
rear side into the cartridge (2).

Hold the staple cartridge by the orange lever,
and insert it into the finisher until it clicks.

Close the front cover of the finisher.

Note • If the front cover of the finisher is not completely closed, a message will appear and the

machine will not operate.

2

1

Replacing the Staple Cartridge (for C-Finisher with Booklet Maker)

When the C-Finisher with Booklet Maker (optional) is installed and it is time to replace
the staple cartridge, a message appears on the touch screen. When this message
appears, load a new staple case into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.

1

Make sure that the machine is not operating,
and open the front cover of the finisher.

2

While pressing Lever R2 and Lever R3 to the
right (1), pull the staple cartridge unit out of
the machine (2).

R3

R2

64

3

Hold the tabs on both sides of the staple
cartridge.

4

While holding the tabs of the staple
cartridge, rotate it in the direction of the
arrow shown in the figure.

Replacing Consumables

Maintenance

5

Lift the staple cartridge out of the unit.

6

Hold the tabs on both sides of the new staple
cartridge, and insert it into the original posi­tion until it clicks.

7

Push the staple cartridge unit into its original
position.

3

8

Close the front cover of the finisher.

Note • If the front cover of the finisher is not completely closed, a message will appear and the

machine will not operate.

65

3 Maintenance

Emptying the Punch Waste Container (for C-Finisher or C-Finisher with Booklet Maker)

When the hole punch waste container becomes full, a message appears on the touch
screen. When the message is displayed, empty the hole punch waste container as
instructed.

Make sure to discard all paper chads when emptying the hole punch waste container.
If you do not empty the container completely, the container becomes full before the
message stating to empty the container appears again, and this can cause a
breakdown of the machine.

Important • Make sure you empty the hole punch waste container when the power is on. If you empty

the container when the power is off, the machine will not recognize that the container has

Maintenance

1

Make sure that the machine is not operating,
and open the front cover of the finisher.

been emptied.

3

2

Pull out the hole punch waste container
"R4".

3

Empty the container.

4

Insert the empty hole punch waste container
all the way into the finisher.

66

Replacing Consumables

5

Close the front cover of the finisher.

Note • If the front cover of the finisher is not completely closed, a message will appear and the

machine will not operate.

Maintenance

3

67

3 Maintenance

Cleaning the Machine

The following describes how to clean the machine such as the machine exterior,
document cover, document feeder, and document glass.

WARNING

When cleaning this product, use the designated cleaning materials exclusive to it.
Other cleaning materials may result in poor performance of the product. Never use
aerosol cleaners, or it may catch fire and cause explosion.

Maintenance

Cleaning the Exterior

3

The following describes how to clean the exterior of the machine.

Important • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the

1

Wipe the exterior with a firmly wrung soft
cloth moistened with water.

Important • Always switch the power off and unplug

Note • If dirt does not come off easily, gently

CAUTION

When cleaning this product, always switch off and unplug it. Access to a live machine
interior may cause electric shock.

machine as they might discolor, deform, or crack covers.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying.

the power cord before cleaning any part
of the machine. Cleaning the machine
with the power on may cause an electric
shock.

• Do not use cleaning agents other than
water or neutral detergent.

wipe it with a soft cloth moistened with a
small amount of neutral detergent.

2

Wipe off any excess water with a soft cloth.

Cleaning the Interior (Laser Scanner)

The following describes how to clean the interior (laser scanner) of the machine.
Clean the laser scanner when you replace the waste toner bottle normally. However, if

you have image quality problems such as white or colored stripes appear on copied or
printed outputs, clean the laser scanner.

Important • The cleaning stick is attached on the rear face of the front cover.

• When cleaning the laser scanner, the waste toner bottle must be removed.

• If the waste toner bottle is tilted, toner may spill. We recommend that you place paper on the

floor beforehand and put the waste toner bottle on it.

68

1

Make sure that the machine is not in
operation, and open the front cover.

2

Pull open the black cover (B) on the
machine's front face, by holding its left and
right orange levers.

Cleaning the Machine

Maintenance

3

Hold the center section of the waste toner
bottle to pull the bottle towards you until it
stops.

Note • Place paper on the floor beforehand, and

put the removed waste toner bottle on it
being careful not to tilt the bottle and spill
toner.

4

Hold the cleaning stick attached on the rear
face of the front cover.

5

Hold the cleaning stick with its pad face
down, and gently insert the stick into each
square cleaning hole (D1 to D4).

3

69

3 Maintenance

Maintenance

6

When the cleaning stick reached the end of
the hole, gently pull it out.

Note • Clean all the holes one time each.

• Dirt attached on the pad is not well visible.

7

Hold the center section of the removed
waste toner bottle, and adjust the center
position to insert the bottle into the machine.

3

8

Hold the left and right orange levers to close
the black cover.

9

Return the cleaning stick to the rear face of
the front cover.

10

Close the front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will not

operate.

Cleaning the Document Cover and Document Glass

If the document cover and document glass are dirty, streaks or smears may appear on
copies and the machine may not properly detect document sizes.

To ensure clean copies at all times, clean the document cover and the document roller
about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying.

70

1

Wipe the document cover with a soft cloth
moistened with water to remove any dirt and
then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If dirt does not come off easily, gently

wipe it with a soft cloth moistened with a
small amount of neutral detergent.

2

Wipe the document glass with a soft cloth
moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If dirt does not come off easily, gently

wipe it with a soft cloth moistened with a
small amount of neutral detergent.

Cleaning the Machine

Maintenance

Cleaning the Film and Constant Velocity Transport Glass

Dirt or smudges on the film or constant velocity transport glass can cause streaks or
smears on outputs.

To ensure clean copies at all times, clean the machine about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying.

1

With a soft cloth moistened with water, wipe
the film, constant velocity transport glass,
and guide, and then wipe off the excess
water with a soft dry cloth.

Important • Do not press the film with an excessive

force as it can be easily damaged.

• Do not use cleaning agents other than
water or neutral detergent.

Note • If dirt does not come off easily, gently

wipe it with a soft cloth moistened with a
small amount of neutral detergent.

2

Wipe the constant velocity transport glass
with a soft cloth moistened with water to
remove any dirt, and then wipe it with a soft
dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If dirt does not come off easily, gently

wipe it with a soft cloth moistened with a
small amount of neutral detergent.

3

71

3 Maintenance

Cleaning the Document Feeder Rollers

Dirt or smudges on the document feeder rollers can cause paper jams, or streaks or
smears on outputs.

To ensure clean copies at all times, clean the document feeder roller about once a
month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying or printing.

1

Pull up the knob on the left cover of the

Maintenance

document feeder, and open the document
feeder cover completely.

Note • When you fully open the cover, it enters a

fixed position. Open the cover gently.

3

2

While turning the rollers, wipe them with a
soft cloth moistened with water.

Important • Do not use cleaning agents other than

water or neutral detergent.

• Use a cloth firmly wrung to prevent water
drops from falling into the machine. If
water gets into the machine, it may cause
machine malfunction.

Note • If dirt does not come off easily, gently

wipe it with a soft cloth moistened with a
small amount of neutral detergent.

3

Close the left cover of the document feeder until it clicks into place.

72

Executing Calibration

The machine can automatically adjust gradation when the reproducibility of density or
color in copies and prints has deteriorated. The machine can adjust the gradation for
each screen type.

The following four types of screen are available.

z

Copy Job 1

Adjusts the gradation for [Text], [Photo & Text], or [Maps] of [Original Type].

z

Copy Job 2

Executing Calibration

Adjusts the gradation for [Photo] of [Original Type].

z

Print Job 1

Basic screen for printing.

For PCL printer drivers

- Adjusts the gradation for items other than [CAD] and [Presentation] of [Image
Types] in the [Image Options] tab.

For PostScript printers

- Adjusts the gradation when [High Quality] or [High Resolution] of [Print Mode] and
[Auto], [Resolution], or [Normal] of [Screen] in the [Graphics] tab is selected.

- Adjusts the gradation when [High Speed] of [Print Mode] and [Resolution] or
[Normal] of [Screen] in the [Graphics] tab is selected.

z

Print Job 2

For PCL printer drivers

- Adjusts the gradation for [Presentation] at [Image Type] in the [Image Options] tab.

For PostScript printers

- Adjusts the gradation when [High Speed] of [Print Mode] and [Auto] or [Gradation]
of [Screen] in the [Graphics] tab is selected.

Note • We recommend executing auto gradation adjustment for all four of the screen types. When

the adjustment for one screen type is complete, specify the next screen type and repeat the
procedure.

• If color gradation is not compensated despite the periodic execution of auto gradation
adjustment, contact our Customer Support Center.

• To make sure that [Copy Defaults] in the System Administration mode is set as following
before executing auto gradation adjustment:
Lighten/Darken: Normal, Contrast: Normal, Color Shift: Normal, Sharpness: Normal,
Saturation: Normal, Color Balance: 0. After finishing the auto gradation adjustment, change
the settings of [Copy Defaults] if necessary. For information about the [Copy Default], refer
to "Copy Defaults" (P.145).

Maintenance

3

1

Press the <Log In/Out> button.

Note • You also can select [Calibration] on the

[All Services] screen. Selecting
[Calibration] on the [All Services] screen
shows the screen in Step 6.

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<Log In/Out> button

73

Maintenance

3

3 Maintenance

2

3

Using the numeric keypad or the keyboard
displayed, enter the user ID to enter the
System Administration mode, and select
[Enter].

Note • The default user ID is "11111".

• The default passcode is

"x-admin".

Select [Tools].

4

Select [Image Quality Adjustment].

5

Select [Calibration].

6

Select the Screen Type, Paper Supply, and
Target.

Note • For Paper Supply, select the paper tray

on which A4 , A3, 8.5 x 11 , or 11 x
17 white paper is loaded.

• For Target, select from [Copy & Print
Jobs], [Copy Jobs Only], [Print Jobs
Only], or [None].

• The following procedure explains about
Copy Job 1 as an example.

74

7

Select [Start].

Note • The message "Outputting the Calibration

Chart... - Copy Job 1" appears and the
document for gradation adjustment
(Calibration Chart) is printed.

8

Align the magenta patch of the printed
Calibration Chart against the left side of the
document glass, and load the chart face

down on the document glass.

Note • Place the Calibration Chart on the

document glass.

Executing Calibration

Magenta

Maintenance

9

Place at least five sheets of white paper on
the Calibration Chart to cover the Chart and
close the document cover.

10

Select [Start].

The message “Calibration is in progress. Copy Job” appears and the machine
automatically adjusts the gradation. It takes about 20 seconds to complete gradation
adjustment.

A screen which displays the result appears.

11

Select [Confirm].

12

To continue gradation adjustment for other screen types, repeat Steps 6 to 12.

13

Select [Close] until the [Tools] screen appears.

14

Select [Exit] to exit the System Administration mode.

15

Make a copy or print to confirm the image quality.

3

75

3 Maintenance

Printing a Report/List

You can print a report/list to check the settings and communication status.
This section describes how to print a report/ list.

For information about report/list types, refer to "Print Reports" (P.83).

Note • When the <Job in Memory> indicator is lit, you can confirm the documents stored to memory

1

Press the <Machine Status> button.

Maintenance

3

2

Select [Print Reports].

Note • If [Print Reports Button] under [Reports] is

in the [Stored Documents List].

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<Machine Status> button

set to [Disabled], the [Print Reports]
button appears only in [User Mode] of the
System Administration mode. For
information on [Reports], refer to
"Reports" (P.130).

• If printing [Billing Data List] or [Fax
Auditron Administration Report], insert a
card to the machine before instructing to
print.

3

Select a report or list you want to print, and
press the <Start> button.

Note • The items displayed vary depending on

the optional features installed.

76

Deleting the Private Print Job with an Invalid User ID

Deleting the Private Print Job with an Invalid User ID

When the Private Charge Print feature is used, all the print jobs that have a User ID
regardless whether it is valid User ID or not are stored with the Private Charge Print
feature. To minimize the unnecessary print jobs, specify how long print jobs can be
saved for, so that they can be automatically deleted after a specified period of time. Or
the system administrator can manually delete them.

The following describes how to delete documents that have an invalid User ID stored
with the Private Charge Print feature.

For details on how to specify a duration of how long the print jobs are kept, refer to "Stored Document
Settings" (P.200).

1

Press the <Log In/Out> button.

2

Enter the user ID with the numeric keypad or
the keyboard displayed, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Press the <Job Status> button.

4

Select the [Secure Print Jobs & More] tab.

5

Select [Private Charge Print].

6

Select the User ID to be deleted.

7

Select the document to be deleted, and then
select [Delete].

Maintenance

3

77

4 Machine Status

This chapter describes the features for checking the machine status.

z

Overview of Machine Status ....................................................................... 80

z

Machine Information ...................................................................................81

z

Faults .......................................................................................................... 97

z

Supplies ...................................................................................................... 98

z

Billing Information .......................................................................................99

4 Machine Status

Overview of Machine Status

You can check machine status and the number of printed pages on the screen. You
can also print various reports/lists to check the job history, settings and registered
information.

1

Press the <Machine Status> button.

Machine Status

The [Machine Status] screen offers the following features.

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<Machine Status> button

4

Machine Information

You can check the machine configuration, paper tray status, and hard disk overwriting
status. You can check or set print modes. You can also print various reports/lists to
check the job history, settings and registered information.

For more information, refer to "Machine Information" (P.81).

Faults

You can check the faults that occurred on the machine.

For more information, refer to "Faults" (P.97).

Supplies

You can check the status of consumables.

For more information, refer to "Supplies" (P.98).

Billing Information

You can check the number of pages printed by meter (meters 1 to 4).

For more information, refer to "Billing Information" (P.99).

80

Machine Information

On the [Machine Information] screen, you can check the machine configuration and
paper tray status. You can change settings for the print mode. You can also print
various reports/lists to check the job history, settings and registered information.

The following shows the reference section for each item.

General Information ................................................................................................................... 81

Paper Tray Status ....................................................................................................................... 83

Print Reports............................................................................................................................... 83

Automatically Printed Reports/Lists.......................................................................................... 91

Overwrite Hard Disk .................................................................................................................. 93

Print Mode.................................................................................................................................. 93

Fax Receiving Mode .................................................................................................................. 96

1

Press the <Machine Status> button.

2

On the [Machine Information] screen
displayed, you can check the machine
status.

Machine Information

Machine Status

General Information

On the [General Information] screen, you can check the serial number of the machine,
machine configuration, and software version.

1

Check the machine information in a screen displayed.

Web Site

Indicates how to make maintenance and operating enquiries.

Machine Serial Number

Indicates the serial number of the machine.

Current System Software

Indicates the current system software.

IP Address

4

Indicates the IP address of the machine.

Machine Configuration

Displays the [Machine Configuration] screen.

For more information, refer to "[Machine Configuration] Screen" (P.82).

Software Version

Displays the [Software Version] screen.

For more information, refer to "[Software Version] Screen" (P.82).

81

4 Machine Status

[Machine Configuration] Screen

You can check the machine configuration.

1

Select [Machine Configuration].

2

Check the machine configuration in a screen
displayed.

Note • Select [ ] to return to the previous

Machine Status

On the [Machine Configuration] screen, you can check the following items.

screen or [ ] to move to the next screen.

z

z

z

z

4

z

z

z

Note • [Output Device] indicates whether or not a finisher (optional) is installed. If Finisher is

[Software Version] Screen

You can check the software version.

1

Select [Software Version].

2

Check the software version in a screen
displayed.

Configuration Code

Document Feeder

Paper Tray

Offset Stacking Module

Output Device

Booklet Maker

Hard Disk

installed, it is displayed as "Finisher".

z

Page Memory Size

z

System Memory Size

z

Image Compression Kit

z

PostScript

z

ESC/P

z

HP-GL/2

z

PCL

z

KS5843

z

KSSM

z

KS5895

z

XPS

z

USB

z

Fax Main Board

z

Fax Extended Board 2

82

On the [Software version] screen, you can check the following items.

z

Controller ROM

z

IOT ROM

z

HCF ROM

z

Finisher C ROM

z

IIT ROM

z

IIT Option ROM

z

ADF ROM

z

Fax ROM

z

Fax G3 Option ROM

z

IPS Accelerator ROM

z

SJFI

z

SSMI

Paper Tray Status

You can check the paper trays set on the machine. On the screen, you can check the
following items.

z

Status

z

% Full (Amount of paper remaining)

z

Paper Size

z

Paper Type

1

Select [Paper Tray Status].

2

Check the paper trays in a screen displayed.

Machine Information

Machine Status

Print Reports

This section describes how to print a report/ list.

Note • The items displayed vary depending on the optional features installed.

1

Select [Print Reports].

2

Select the report/list to be output.

Note • The image shown right appears when the

System Administration mode is selected.

Job Status/Activity Report

1

Select [Job Status/Activity Report].

Note • To display the [Job Status] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] > [Job Status/Activity Report].

4

83

4 Machine Status

Machine Status

2

Select the report/list to be output.

3

Press the <Start> button.

Job History Report

You can check job results. The data for the latest 200 jobs is printed. Select the option
for the report to print from [All Jobs], [Printer & Print from Mailbox Jobs], [Scan, Fax, &
Internet Fax Jobs], [Mailbox Transfer Jobs], or [Job Flow & Auto File Transfer Jobs].

Clearing the [Include Child Jobs] check box prints the related jobs (such as job flow
jobs) on one line. Selecting this check box prints each related job on each line.

You can also automatically print a [Job History Report] every 50 jobs.

For information about the Auto Print setting, refer to "Reports" (P.130). The Auto Print feature prints the
results of all jobs.

4

Copy Reports

Error History Report

You can print error information about the machine. The latest 50 errors are printed.

Activity Report

You can check whether transmissions completed successfully or not. The activity
results are organized by remote terminal names or by whether they are transmissions
or receptions.

The following activities are not included in [Activity Report].

- Redialed transmissions and pollings.

- When a document is deleted while it is waiting to be transmitted or to be redialed.

- When the power is shut off, or when a system error occurs during an activity.

You can also have the [Activity Report] printed automatically for every 100 activities.

For how to configure, refer to "Reports" (P.130).

For more information about the Activity Report, refer to "Activity Report" (P.529).

Stored Document List

A list of the uncompleted jobs (documents of which transmissions/receptions are
incomplete, or those that are stored for polling) stored in mailboxes is printed.

1

Select [Copy Reports].

Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] > [Copy Reports].

84

2

Select [Configuration Report].

3

Press the <Start> button.

Configuration Report

You can check the hardware configuration,
network information, and print and copy
settings of the machine.

Note • The content of [Configuration Report] is

Printer Reports

1

Select [Printer Reports].

Note • To display the [Print Reports] screen, select the <Machine Status> button, and then select

2

Select the list to be printed.

3

Press the <Start> button.

Note • The items displayed vary depending on

identical whether it is printed from [Copy
Reports], [Printer Reports], [Scan
Reports], or [Fax Reports].

[Machine Information] > [Print Reports] > [Print Reports].

the options installed.

Machine Information

Machine Status

4

Configuration Report

Allows you to check the hardware configuration, network information, and print and
copy settings of the machine.

Note • The content of [Configuration Report] is identical whether it is printed from [Copy Reports],

[Printer Reports], [Scan Reports], or [Fax Reports].

PCL Settings List

Prints the settings for the PCL virtual printer.

PCL Macro List

Prints the list of forms registered for PCL.

PDF Settings List

Prints the settings configured in the PDF printer mode.

TIFF / JPEG Settings List

Prints the settings configured in the TIFF and JPEG printer mode.

TIFF/JPEG Logical Printers List

Prints the list of logical printers created in the TIFF and JPEG printer mode.

TIFF and JPEG logical printers are configured on CentreWare Internet Services. For more information,
refer to the online help of CentreWare Internet Services.

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4 Machine Status

PostScript Logical Printers List

ESC/P Settings List

ESC/P Logical Printers List

HP-GL/2 Settings List

Prints the list of logical printers created in PostScript.

PostScript logical printers are configured on CentreWare Internet Services. For more information, refer
to the online help of CentreWare Internet Services.

Prints the settings configured in the ESC/P-K emulation mode.

Prints the stored programming settings configured in the ESC/P-K emulation mode.

Machine Status

4

Prints the settings for the HP-GL, HP-GL/2 and HP-RTL emulation modes.

HP-GL/2 Logical Printers List

Prints the stored programming settings for the HP-GL, HP-GL/2, and HP-RTL
emulation modes.

HP-GL/2 Palette List

Prints the sample list in 256 colors that can be set with the pen attribute on HP-GL and
HP-GL/2 emulation modes.

Font List

Prints the list of fonts available on the machine.

Note • Printed information depends on the installed options.

To print the following lists, the PostScript 3 Kit (optional) needs to be installed.

- PostScript Logical Printers List

- PostScript Font List

PCL Font List

Prints the fonts available in PCL.

PostScript Font List

Scan Reports

1

2
3

86

Prints the fonts available in PostScript.

Select [Scan Reports].

Note • To display the [Scan Reports] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] > [Scan Reports].

Select the list to be printed.

Press the <Start> button.

Machine Information

Reports

You can print the [Configuration Report], [Scan/Fax Configuration Report], and
[Domain Filter List]. Select the list to be printed, then press the <Start> button.

z

Configuration Report

You can check the hardware configuration, network information, and print and copy
settings of the machine.

Note • The content of [Configuration Report] is identical whether it is printed from [Copy Reports],

[Printer Reports], [Scan Reports], or [Fax Reports].

z

Scan/Fax Configuration Report

You can check the settings configured for the scan features.

z

Domain Filter List

You can check the permitted domains registered for domain filtering.

Job Template List (ApeosPort Series Models Only)

You can print the list of settings for the server where the job templates, which are
created using scan service setting tools, are stored.

Address Book

You can check the settings for the address numbers.
When you specify a range of address numbers, the list of settings for the specified

address numbers will be printed. Each page contains the settings information on 50
address numbers.

1

Select [Address Book].

2

Specify a range of address numbers to be
printed.

3

Press the <Start> button.

Machine Status

4

Fax Reports

1

1
2

Select [Fax Reports]

Note • To display the [Fax Reports] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] >[Fax Report].

Select the list to be printed.

Press the <Start> button.

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4 Machine Status

Machine Status

Reports

You can print the [Configuration Report], [Scan/Fax Configuration Report], [Mailbox
Selector List], and [Domain Filter List]. Select the list to be printed, then press the
<Start> button.

z

Configuration Report

You can check the hardware configuration, network information, print settings, and
copy settings of the machine.

Note • The content of [Configuration Report] is identical whether it is printed from [Copy Reports],

[Printer Reports], [Scan Reports], or [Fax Reports].

z

Scan/Fax Configuration Report

You can check the settings configured for the fax and scan features.

Note • The content of [Scan/Fax Configuration Report] is identical whether it is printed from [Scan

Reports], or [Fax Reports].

z

Mailbox Selector List

You can check the settings for the mailbox sorting feature.

z

Domain Filter List

You can check the permitted domains registered for domain filtering.

4

Address Book

You can check the settings for the address numbers, fax group recipients, and relay
stations.

When you specify a range of address numbers, the list of settings for the specified
address numbers (3 pages) and relay stations (1 page) will be printed. Each page
contains the settings information on 50 address numbers.

If you select [Address Book], the screen for specifying a range of address numbers is
displayed. Select a range of numbers, and press the <Start> button.

z

Fax Group Recipients

You can print the list of settings for Fax Group Recipients only.

z

Select All

88

You can print the list of settings for all address numbers, fax group recipients, and
relay stations.

Fax Comment List

You can check the registered comments to be used on cover notes.

Billing Data List

You can check the status of the billing data.

Note • [Billing Data List] appears when [Fax] for the Auditron Administration feature is set to [On].

Mailbox List

Machine Information

If you select [Billing Data List], the following screen for specifying a range of address
numbers is displayed. Select a range of numbers, and press the <Start> button.

z

Select All

You can print the list of all billing data.

Prints the list of mailbox settings and the procedure for saving documents to mailboxes.

Note • [Mailbox List] appears when the System Administration mode is selected.

Machine Status

1

Select [Mailbox List].

Note • To display the [Mailbox List] screen, select the <Machine Status> button, and then select

2

Select a range of mailbox numbers to be
printed.

3

Press the <Start> button.

Job Counter Report

Prints the counter report for each feature.

Note • [Job Counter Report] appears only when the System Administration mode is selected.

1

Select [Job Counter Report].

Note • To display the [Job Counter Report] screen, select the <Machine Status> button, and then

2

Select [Job Counter Report].

4

[Machine Information] > [Print Reports] > [Mailbox List].

select [Machine Information] > [Print Reports] > [Job Counter Report].

3

Press the <Start> button.

89

4 Machine Status

Auditron Reports

Machine Status

You can print an auditron report by user. Note that the content on the screen differs
depending on whether the Account Administration feature is enabled.

Note • [Auditron Reports] appears when the System Administration mode is selected.

When the [Accounting Type] is set to other than [Local Accounting]

When the [Accounting Type] of each service is set to other than [Local Accounting], the
following screen appears, allowing you to print a printer meter report.

1

Select [Auditron Reports].

Note • To display the [Auditron Reports] screen, select the <Machine Status> button, and then

select [Machine Information] > [Print Reports] > [Auditron Reports].

2

Select [Meter Report (Print Jobs)].

3

Press the <Start> button.

4

Meter Report (Print Jobs)

You can check the total printed pages and the total sheets used for each client (job
owner). [Meter Report (Print Jobs)] counts pages from the time at which the data has
been initialized.

When the [Accounting Type] is set to [Local Accounting]

When the [Accounting Type] is set to [Local Accounting], the following screen appears.

The auditron report for each user organized by each service can be printed for the services of
which the Account Administration feature is set to [On].

For information on enabling the Account Administration feature for each service, refer to "Accounting"
(P.225).

1

Select [Auditron Reports].

Note • To display the [Auditron Reports] screen, select the <Machine Status> button, and then

select [Machine Information] > [Print Reports] > [Auditron Reports].

2

Select the auditron report to be printed.

3

Select a range of user numbers to be
printed.

Note • Selecting [Select All] selects all

users.

4

Press the <Start> button.

90

Auditron Report (Copy Jobs)

You can check the total number of pages copied on the machine. If the maximum limit
is set for the number of pages or colors that can be scanned, you can also view the limit
value. [Auditron Report (Copy Jobs)] counts pages from the time at which the data has
been initialized.

Machine Information

Note • [No.] displayed on the report is the No. (User Administration Number) registered for the

Authentication and Account Administration feature.

Auditron Report (Print Jobs)

You can check the total printed pages and the total sheets used for each client (job
owner). [Auditron Report (Print Jobs)] counts pages from the time at which the data has
been initialized.

Note • [No.] displayed on the report is the No. (User Administration Number) registered for the

Authentication and Account Administration feature.

Auditron Report (Scan Jobs)

You can check the total number of pages scanned on the machine. If the maximum limit
is set for the number of pages that can be scanned, you can also view the limit value.
[Auditron Report (Scan Jobs)] counts pages from the time at which the data has been
initialized.

Note • [No.] displayed on the report is the No. (User Administration Number) registered for the

Authentication and Account Administration feature.

Auditron Report (Fax Jobs)

You can check the number of fax transmissions/receptions and the number of pages
transmitted for each user. For Account Administration settings, refer to "Accounting"
(P.225).

1

Select [Auditron Reports].

Note • To display the [Auditron Reports] screen, select the <Machine Status> button, and then

select [Machine Information] > [Print Reports] > [Auditron Reports].

2

Select [Meter Report (Fax Jobs)].

Machine Status

4

3

Select a range of user numbers to be printed.

Note • Selecting [Select All] selects all users.

4

Press the <Start> button.

Note • [No.] displayed on the report is the No. (User Administration Number) registered for the

Login Setup/Auditron Administration feature.

Automatically Printed Reports/Lists

Some reports/lists relating to the fax and scan services can only be printed
automatically. This section describes reports/lists that can be printed automatically.

Transmission Report - Job Undelivered

Printed when a transmission of transferring the scanned data to the computer on the
network, or sending the scanned data by e-mail has failed. When a fax or the Internet
Fax transmission has failed, this report will also be printed. You can check a reduced
image of the scanned data and its transmission result.

Set whether to print out the Transmission Report - Undelivered automatically from the
system administrator mode.

For information on specifying whether or not to have the report printed automatically, refer to "Scan File
Transfer Report" (P.131).

Transmission Report

Printed when a transmission of transferring the scanned data to the computer on the
network, or sending the scanned data by e-mail has succeeded. When a fax or the

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4 Machine Status

Mailbox Report

Broadcast Report

Machine Status

Internet Fax transmission succeeded, this report will also be printed. You can check a
reduced image of the scanned data and its transmission result.

Set whether to print out the Transmission Report - Undelivered automatically from the
system administrator mode.

For information on how to automatically print out the transmission report, refer to "Scan File Transfer
Report" (P.131).

You can confirm that a document is stored in a mailbox.

For information on specifying whether or not to have the report printed automatically, refer to "Mailbox
Report" (P.131).

You can check the result of a broadcast transmission. The recipients and transmission
result/status are recorded.

If this report is set to be printed automatically, it is printed each time when a broadcast
transmission is complete.

For information on specifying whether or not to have the report printed automatically, refer to
"Broadcast/Multi-Poll Report" (P.131).

Multi-poll Report

4

Relay Broadcast Report

Fax Server Report

You can check the result of a multi-poll communication (polling from multiple
recipients). The remote terminal name and transmission result/status are recorded.

If this report is set to be printed automatically, it is printed each time when a multi-poll
transmission is complete.

For information on specifying whether or not to have the report printed automatically, refer to
"Broadcast/Multi-Poll Report" (P.131).

You can check the result of a relay broadcast transmission.
If this report is set to be printed automatically, it is printed each time when a relay

broadcast transmission is complete.

For information on specifying whether or not to have the report printed automatically, refer to "Relay
Broadcast Report" (P.131).

This report is output after image data scanned by the machine is sent to a Server Fax
server via a network. It contains the scanned document image and the transmission
result. To have the report printed, enter the System Administration mode.

Note • This feature does not appear for some models. An optional package is necessary. For more

information, contact our Customer Support Center.

For information on specifying whether or not to have the report printed automatically, refer to "Scan File
Transfer Report (Fax Server)" (P.131)

Job Flow Error Report

You can check the errors caused in the job flow. The date and time when the error
occurred and the error codes are recorded.

For information on specifying whether or not to have the report printed automatically, refer to "Job Flow
Error Report" (P.132).

92

Overwrite Hard Disk

You can check the overwriting status of the hard disk. The indication "Overwriting"
shows that the overwriting is in progress. "Standby" shows the completion of the
overwriting process.

Note • This feature does not appear for some models. An optional package is necessary. For more

information, contact our Customer Support Center.

• [Overwrite Hard Disk] appears only when [Overwrite Hard Disk] is enabled in [System
Settings]. For more information, refer to "Overwrite Hard Disk" (P.239).

1

Select [Overwrite Hard Disk].

2

Check the overwriting status of the hard disk.

Machine Information

Machine Status

Print Mode

1
2

Off-line

On-line

4

You can change and register each setting in the print mode.

Note • The items displayed vary depending on the options installed.

Select [Print Mode].

Select [Off-line] or [On-line].

The printer does not accept data. Any data being sent is cancelled and not printed.

The printer accepts data.

3

Select a printer language.

93

4 Machine Status

4

Retrieve Programming

Machine Status

1
2

Select the item to be set.

You can retrieve and use settings registered in the memory.

Select [Retrieve Programming].

Select the memory number to be used.

4

Programming

Factory Defaults

You can use the factory default settings.

Custom Settings

The numbers stored in the memory appear.

You can check or change the values set for the print mode item numbers.

For the items that can be configured in the ESC/P-K and PDF mode menus, refer to "ESC/P-K
Emulation" (P.493) and "PDF Direct Print Settings" (P.507).

For information on KS/KSSM emulation mode, refer to the User Guide for the Korean model. For
information on the ESC/P-K emulation mode, refer to the User Guide for the Traditional Chinese model
or Simplified Chinese model.

1

Select [Programming].

2

Enter the feature number to be set in [Item
Number] using the numeric keypad.

3

Select [Confirm] as necessary.

4

Select [Change Value].

94

5

Enter [New Value] using the numeric
keypad.

6

Select [Save].

Item number

Enter the item number of the feature to be set.

Machine Information

Current Value

When you enter [Item Number], the currently set value appears.

New Value

Enter a new value.

Store/Delete Programming

For ESC/P-K and HP-GL/2 emulations, you can register settings in the memory.
You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations.

1

Select [Store/Delete Programming].

2

Select [Store Current Selections] or [Delete].

3

Select the memory number to be stored or to
be deleted.

Store Current Selections

Stores the current selections. If you select a
number already stored, its settings will be
overwritten with the new settings. The
overwritten settings cannot be restored.

Delete

Machine Status

4

When you select [Delete] and then select the number to be deleted, the number will be
deleted.

Important • The deleted numbers cannot be restored.

Default Programming

You can start the printer using the settings stored in the memory as default settings.

1

Select [Default Programming].

95

4 Machine Status

2

3

Factory Defaults

Custom Settings

Password

Select [Factory Defaults] or [Custom
Settings].

When you select [Custom Settings], select
the memory number to be used.

You can use the factory default settings.

The numbers stored in the memory appear.

Machine Status

1
2

4

Fax Receiving Mode

1
2

For PDF emulation, if a password is set for PDF files, set the password here in
advance. PDF files can be printed only when their password matches the password set
here.

You can use up to 32 characters for the password.

Press [Password].

Enter a password of up to 32 characters, and select [Save].

You can set a fax receiving mode.

For information on automatic and manual fax receiving modes, refer to "4 Fax" > "Receiving Faxes" in
the User Guide.

Select [Fax Receiving Mode].

Select a fax receiving mode.

96

Manual Receive

Allows you to manually receive a fax from a remote machine. This mode is convenient
when you want to confirm the sender or use an external telephone for a telephone call
before fax reception.

Auto Receive

Automatically starts receiving a fax from a remote machine.

Faults

This section describes how to check the information of errors that occurred on the
machine.

The error history report shows the latest 50 errors. The items displayed include the date
and time, error code, and error category.

The following describes how to print the error history report.

1

Press the <Machine Status> button.

2

Select the [Faults] tab.

3

Select [Error History Report].

4

Press the <Start> button.

Note • You can also access the [Error History

Report] from the [Print Reports] on the
[Machine Information] screen.

• If [Print Report Button] under [Reports] is
set to [Disabled], the [Error History
Report] button does not appear on the
screen. For information on [Reports],
refer to "Reports" (P.130).

Faults

Machine Status

4

97

4 Machine Status

Supplies

Machine Status

You can check the status of consumables on the [Supplies] screen. The status of
consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now".

The following describes the procedure for checking the status of consumables.

For information on replacing consumables, refer to "Maintenance" (P.49).

1

Press the <Machine Status> button.

2

Select the [Supplies] tab.

Note • Select [ ] to return to the previous

screen or [ ] to move to the next screen.

4

On the [Supplies] screen, you can check the following items.

Note • The items displayed vary depending on the options installed.

z

Black Toner [K]

z

Cyan Toner [C]

z

Magenta Toner [M]

z

Yellow Toner [Y]

z

Drum Cartridge [A1]

z

Drum Cartridge [A2]

Important • If using a partly consumed toner cartridge (such as a toner cartridge removed from another

ApeosPort-III C4400, DocuCentre-III C4400 unit), the status shown may not match the
actual remaining amount. When replacing toner cartridges, we recommend you use new
ones.

z

Drum Cartridge [A3]

z

Drum Cartridge [A4]

z

Waste Toner Container

z

Staple Cartridge [R1]

z

Booklet Staple Cartridge [R2]

z

Booklet Staple Cartridge [R3]

z

Hole Punch Waste Container [R4]

98