Xerox DocuCentre-III C3100, DocuCentre-III C4100 Administrator Guide

DocuCentre-III C4100/C3100

Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

RSA, BSAFE are either registered trademarks or trademarks of RSA Security Inc. in the United States
and/or other countries.
RSA Security Inc. All right reserved.

All product/brand names are trademarks or registered trademarks of the respective holders.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

For information on license, refer to About License in the User Guide.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, THE DOCUMENT COMPANY, Ethernet, CentreWare, and the stylized X are registered
trademarks of Xerox Corporation. DocuWorks is a trademark of Xerox Corporation and Fuji Xerox Co.,
Ltd. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox
Corporation and Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 11

Preface ...................................................................................................................... 12

Types of Manuals ...................................................................................................... 13

Using This Guide ....................................................................................................... 14

Organization of This Guide ................................................................................... 14

Conventions .......................................................................................................... 15

Interface Cables ........................................................................................................ 17

Using the USB Interface ....................................................................................... 17

Using the Ethernet Interface ................................................................................. 17

Energy Saver Mode ................................................................................................... 18

Changing the Energy Saver Mode Change Interval ............................................. 18

Customizing the Control Panel .................................................................................. 20

Table of Contents

Entering Text ............................................................................................................. 24

2 Paper and Other Media ........................................................................................... 25

Paper Types .............................................................................................................. 26

Supported Paper Types ........................................................................................ 26

Loading Paper ........................................................................................................... 29

Loading Paper in the Trays 1 to 3......................................................................... 29

Loading Paper in the Tray 5 (Bypass) .................................................................. 30

Tandem Tray Module (TTM) ................................................................................. 31

HCF B1 (Tray 6).................................................................................................... 32

Changing the Paper Size for the Trays ..................................................................... 34

Changing the Paper Settings..................................................................................... 36

3 Maintenance ............................................................................................................. 39

Replacing Consumables............................................................................................ 40

Replacing the Toner Cartridges ............................................................................ 42

Replacing the Black (K) Toner Cartridge .............................................................. 43

Replacing the Color (CMY) Toner Cartridges ....................................................... 44

Replacing the Waste Toner Bottle ........................................................................ 46

Replacing the Drum Cartridge .............................................................................. 48

Replacing the Second Bias Transfer Roll Unit ...................................................... 50

Replacing the Fuser Unit ...................................................................................... 51

Replacing the Transfer Belt Cleaner ..................................................................... 53

Replacing the Staple Cartridge (for Finisher-A1) .................................................. 55

Replacing the Staple Cartridge (for Finisher-B1) .................................................. 57

Replacing the Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ............. 58

Emptying the Punch Waste Container (for Finisher-B1) ....................................... 59

Replacing the Stamp Cartridge ............................................................................. 60

1

Cleaning the Machine.................................................................................................62

Cleaning the Exterior .............................................................................................62

Cleaning the Document Cover and Document Glass ............................................62

Cleaning the Film and Constant Velocity Transport Glass ....................................63

Cleaning the Document Feeder Rollers.................................................................64

Executing Calibration .................................................................................................65

Printing a Report/List ..................................................................................................68

Deleting the Private Print Job with an Invalid User ID ................................................69

4 Machine Status .........................................................................................................71

Overview of Machine Status.......................................................................................72

Machine Information ...................................................................................................73

General Information ...............................................................................................73

Paper Tray Status..................................................................................................74

Print Reports..........................................................................................................75

Automatically Printed Reports/Lists .......................................................................82

Overwrite Hard Disk...............................................................................................83

Print Mode .............................................................................................................83

Fax Receiving Mode ..............................................................................................86

Faults..........................................................................................................................87

Supplies......................................................................................................................88

Billing Information .......................................................................................................89

Billing Information ..................................................................................................89

User Account Billing Information............................................................................89

5 Tools..........................................................................................................................91

System Settings Procedure........................................................................................92

Step 1 Entering System Administration Mode .......................................................92

Step 2 Entering the System Administrator User ID and Passcode........................92

Step 3 Selecting [Tools].........................................................................................93

Step 4 Selecting an Item on the [Tools] Screen ....................................................93

Step 5 Setting a Feature ........................................................................................94

Step 6 Exiting the System Administration Mode ....................................................94

Tools Menu List ..........................................................................................................95

Common Service Settings ........................................................................................106

Machine Clock/Timers .........................................................................................106

Audio Tones.........................................................................................................108

Screen/Button Settings ........................................................................................109

Paper Tray Settings .............................................................................................111

Image Quality Adjustment....................................................................................113

Reports ................................................................................................................115

Maintenance ........................................................................................................116

Watermark ...........................................................................................................117

Other Settings......................................................................................................118

2

Table of Contents

Copy Service Settings ............................................................................................. 125

Copy Tab - Features Allocation .......................................................................... 125

Number of Display Buttons ................................................................................. 126

Copy Defaults ..................................................................................................... 126

Copy Control ....................................................................................................... 130

Original Size Defaults ......................................................................................... 132

Reduce/Enlarge Presets ..................................................................................... 132

Custom Colors .................................................................................................... 132

Annotations Create Comments ........................................................................... 133

Connectivity & Network Setup ................................................................................. 134

Port Settings ....................................................................................................... 134

Protocol Settings ................................................................................................. 137

Machine’s E-mail Address/Host Name ............................................................... 140

Proxy Server Settings ......................................................................................... 140

Outgoing/Incoming E-mail Settings..................................................................... 141

Remote Authentication/Directory Service Settings ............................................. 143

Security Settings ................................................................................................. 147

Other Settings ..................................................................................................... 150

Print Service Settings .............................................................................................. 151

Allocate Memory ................................................................................................. 151

Delete Form ........................................................................................................ 153

Other Settings ..................................................................................................... 153

Scan Service Settings ............................................................................................. 157

First Tab.............................................................................................................. 157

Scan Defaults...................................................................................................... 157

Scan to PC Defaults............................................................................................ 159

Original Size Defaults ......................................................................................... 159

Output Size Defaults ........................................................................................... 160

Reduce/Enlarge Presets ..................................................................................... 160

Other Settings ..................................................................................................... 160

Fax Service Settings................................................................................................ 162

Screen Defaults .................................................................................................. 162

Fax Defaults........................................................................................................ 163

Fax Control ......................................................................................................... 164

Fax Received Options......................................................................................... 167

Reduce/Enlarge Presets ..................................................................................... 168

Original Size Defaults ......................................................................................... 168

Local Terminal Information ................................................................................. 168

Internet Fax Control ............................................................................................ 169

E-mail/Internet Fax Service Settings ....................................................................... 172

E-mail Control ..................................................................................................... 172

Mailbox/Stored Document Settings ......................................................................... 175

Mailbox Service Settings..................................................................................... 175

Stored Document Settings .................................................................................. 175

3

Job Flow Service Settings ........................................................................................177

Setup & Calibration ..................................................................................................178

Create Mailbox.....................................................................................................178

Stored Programming............................................................................................180

Create Job Flow Sheet ........................................................................................180

Create Job Flow Sheet Keyword .........................................................................187

Add Address Book Entry......................................................................................187

Create Fax Group Recipients ..............................................................................193

Add Fax Comment...............................................................................................194

Paper Tray Attributes ...........................................................................................194

Accounting................................................................................................................195

Create/View User Accounts .................................................................................195

View Accounts .....................................................................................................197

Reset User Accounts ...........................................................................................198

System Administrator's Meter (Copy Jobs)..........................................................199

Accounting Type ..................................................................................................199

Accounting Login Screen Settings .......................................................................200

Fax Billing Data....................................................................................................201

Authentication/Security Settings...............................................................................202

System Administrator Settings.............................................................................202

Authentication ......................................................................................................203

Allow User to Disable Active Settings..................................................................211

Job Status Default ...............................................................................................211

Overwrite Hard Disk.............................................................................................212

6 CentreWare Internet Services Settings ................................................................215

Installation of CentreWare Internet Services............................................................216

Preparations ........................................................................................................216

Configuration on the Machine..............................................................................216

Starting CentreWare Internet Services.....................................................................218

Setting Items Using CentreWare Internet Services ..................................................219

7 Printer Environment Settings................................................................................223

Print Features Overview ...........................................................................................224

Installation When Using USB Port............................................................................227

Step 1 Preparations .............................................................................................227

Step 2 Configuration on the Machine ..................................................................227

Step 3 Configuration on the Computer ................................................................228

CentreWare Internet Services Setting Items .......................................................228

Installation When Using TCP/IP (LPD/Port 9100) ....................................................229

Step 1 Preparations .............................................................................................229

Step 2 Configuration on the Machine ..................................................................229

Step 3 Configuration on the Computer ................................................................230

CentreWare Internet Services Setting Items .......................................................230

Installation When Using NetWare ............................................................................232

4

Table of Contents

Step 1 Preparations ............................................................................................ 232

Step 2 Configuration on the Machine.................................................................. 232

Step 3 Configuration on the Computer ............................................................... 233

CentreWare Internet Services Setting Items....................................................... 234

Installation When Using Microsoft Network (SMB) .................................................. 235

Step 1 Preparations ............................................................................................ 235

Step 2 Configuration on the Machine.................................................................. 235

Step 3 Configuration on the Computer ............................................................... 236

CentreWare Internet Services Setting Items....................................................... 236

Installation When Using Internet Printing Protocol (IPP) ......................................... 237

Step 1 Preparations ............................................................................................ 237

Step 2 Configuration on the Machine.................................................................. 237

Step 3 Configuration on the Computer ............................................................... 238

CentreWare Internet Services Setting Items....................................................... 238

Installation When Using EtherTalk .......................................................................... 239

Step 1 Preparations ............................................................................................ 239

Step 2 Configuration on the Machine.................................................................. 239

Step 3 Configuration on the Computer ............................................................... 240

CentreWare Internet Services Setting Items....................................................... 240

8 E-mail Environment Settings................................................................................ 241

E-mail Overview ...................................................................................................... 242

Preparations ............................................................................................................ 243

Installation Procedure .............................................................................................. 245

Step 1 Enabling Port and Setting TCP/IP ........................................................... 245

Step 2 Configuring E-mail Environment.............................................................. 246

CentreWare Internet Services Setting Items....................................................... 247

9 Scanner Environment Settings ............................................................................ 249

Scan Service Overview ........................................................................................... 250

Configuration of Scan to Mailbox............................................................................. 251

Step 1 Enabling Port and Setting TCP/IP ........................................................... 251

Step 2 Registering a Mailbox .............................................................................. 252

Step 3 Configuring a Computer .......................................................................... 252

Configuration of Scan to PC .................................................................................... 253

Step 1 Preparations ............................................................................................ 253

Step 2 Enabling Port and Setting TCP/IP ........................................................... 253

Step 3 Configuration on a Computer .................................................................. 255

CentreWare Internet Services Setting Items....................................................... 255

Configuration of Network Scanning (Job Template Scanning)................................ 256

Step 1 Preparations ............................................................................................ 256

Step 2 Enabling Ports and Setting TCP/IP ......................................................... 256

Step 3 Configuring the SNMP Port ..................................................................... 257

Step 4 Configuration on a Computer .................................................................. 257

5

Configuration of Job Flow Sheets ............................................................................258

Step 1 Enabling Ports and Setting TCP/IP ..........................................................258

Step 2 Configuring the SNMP Port ......................................................................259

Step 3 Configuration on the Computer ................................................................259

10 Using the Internet Fax Service ..............................................................................261

Internet Fax Overview ..............................................................................................262

Preparations .............................................................................................................262

System Requirements for the Machine................................................................262

E-Mail Environment .............................................................................................262

Installation Procedure...............................................................................................264

Installation Overview............................................................................................264

Step 1 Enabling the Port and Setting TCP/IP ......................................................264

Step 2 Configuring the E-mail Environment.........................................................265

Step 3 Testing Internet Fax .................................................................................268

11 Using the Server Fax Service ................................................................................269

Server Fax Overview ................................................................................................270

Preparations .............................................................................................................270

System Requirements for the Machine................................................................270

Installation Procedure...............................................................................................271

Installation Overview............................................................................................271

Step 1 Fax Settings .............................................................................................271

Step 2 Setting the Server Fax Feature ................................................................272

12 Encryption and Digital Signature Settings ..........................................................275

Encryption and Digital Signature Overview ..............................................................276

Encryption Features for Communication .............................................................276

Encryption and Digital-Signature Features for Scan Files ...................................277

Configuration of HTTP Communication Encryption..................................................278

Installation Overview............................................................................................278

Step1 Configuration on the Machine ...................................................................278

Step2 Configuration on a Computer ....................................................................279

Configuration of Encryption using IPSec ..................................................................280

Installation Overview............................................................................................280

Step1 Import and Configuration of a Certificate...................................................280

Step2 Configuration on the Machine (Configuration of IPSec) ............................281

Step3 Configuration on a Computer ....................................................................282

Configuration of E-mail Encryption/Digital Signature ...............................................283

Installation Overview............................................................................................283

Step1 Configuration on the Machine ...................................................................283

Step2 Configuration on a Computer ....................................................................285

Configuration of PDF/DocuWorks/XPS Signature....................................................287

Installation Overview............................................................................................287

Step1 Configuration on the Machine ...................................................................287

6

Table of Contents

Step2 Configuration on a Computer ................................................................... 289

13 Authentication and Account Administration ...................................................... 291

Overview of Authentication and Account Administration ......................................... 292

Overview of Authentication ................................................................................. 292

Overview of Account Administration ................................................................... 293

Authentication .......................................................................................................... 294

Users Controlled by Authentication..................................................................... 294

User Role and Authorization Groups .................................................................. 294

Types of Authentication ...................................................................................... 295

Types of Account Administration ........................................................................ 296

Relationships Between the Authentication and Accounting Modes .................... 297

Services Controlled by Authentication ..................................................................... 298

Overview ............................................................................................................. 298

Services Controlled by Authentication and Account Administration ................... 298

Authentication for Job Flow Sheets and Mailboxes................................................. 301

Overview ............................................................................................................. 301

When the Authentication Feature is not Enabled................................................ 303

When the Authentication Feature is Enabled...................................................... 306

Jobs Manageable by Account Administration.......................................................... 309

Configuration for Authentication .............................................................................. 312

Installation Overview ........................................................................................... 312

Step 1 Enabling Authentication........................................................................... 312

Step 2 Changing the Default Authorization Group Settings................................ 314

Step 3 Creating an Authorization Group ............................................................. 315

Configuration for Account Administration ................................................................ 316

Step 1 Selecting an Accounting Type ................................................................. 316

Step 2 Registering User Information................................................................... 316

14 Problem Solving .................................................................................................... 319

Troubleshooting ....................................................................................................... 320

Machine Trouble ...................................................................................................... 321

Image Quality Trouble ............................................................................................. 325

Trouble during Copying ........................................................................................... 330

Unable to Copy ................................................................................................... 330

The Copy Result is Not What was Expected ...................................................... 331

Trouble during Printing ............................................................................................ 334

Unable to Print .................................................................................................... 334

The Print Result is Not What was Expected ....................................................... 335

Trouble during Faxing.............................................................................................. 337

Sending Problems............................................................................................... 337

Receiving Problems ............................................................................................ 338

Trouble during Scanning ......................................................................................... 341

Unable to Scan with the Machine ....................................................................... 341

7

Unable to Import Scanned Documents to the Computer .....................................342

Unable to Send a Scanned Document over the Network (FTP/SMB) .................342

Unable to Send E-mail .........................................................................................344

The Image is not What was Expected .................................................................344

Network-related Problems ........................................................................................346

When using SMB .................................................................................................346

When using NetWare...........................................................................................347

When using TCP/IP .............................................................................................351

When using EtherTalk .........................................................................................353

CentreWare Internet Services Problems .............................................................353

E-Mail Features Problems ...................................................................................354

Internet/Intranet Connection Problems ................................................................355

IPv4 and IPv6 Connection Problems ...................................................................357

Error Code................................................................................................................360

Other Errors .........................................................................................................426

Paper Jams ..............................................................................................................427

Paper Jams in the Top Left Cover [A]..................................................................428

Paper Jams in the Bottom Left Cover [B] ............................................................429

Paper Jams in the Bottom Left Cover [C] ............................................................430

Paper Jams in the Top Cover [E].........................................................................430

Paper Jams in the Trays 1 to 3 ............................................................................431

Paper Jams in the Tandem Tray Module.............................................................431

Paper Jams in the HCF B1 (Optional) .................................................................432

Paper Jams in the Tray 5 (Bypass) .....................................................................433

Paper Jams in the Duplex Kit ..............................................................................434

Paper Jams in the Finisher-A1 ............................................................................434

Paper Jams in the Finisher-B1 ............................................................................434

Document Jams .......................................................................................................436

Stapler Faults ...........................................................................................................438

Staple Jams in the Staple Cartridge (For Finisher-A1) ........................................439

Staple Jams in the Staple Cartridge (For Finisher-B1) ........................................440

15 Appendix .................................................................................................................443

Specifications ...........................................................................................................444

Printable Area...........................................................................................................453

Standard Printable Area ......................................................................................453

Extended Printable Area ......................................................................................453

Internal Fonts ...........................................................................................................454

Optional Components...............................................................................................456

ESC/P-K Emulation ..................................................................................................457

Emulation.............................................................................................................457

Fonts....................................................................................................................458

Output Feature.....................................................................................................458

ESC/P-K Emulation Print Features ......................................................................458

8

Table of Contents

ESC/P-K Emulation Settings............................................................................... 459

Magnification Table ............................................................................................. 465

Paper Size and Number of Printable Characters ................................................ 469

PDF Direct Print....................................................................................................... 471

PDF Direct Print Settings .................................................................................... 471

PCL Emulation......................................................................................................... 473

HP-GL2 Emulation................................................................................................... 476

Hard Clip Area .................................................................................................... 480

Printable Area ..................................................................................................... 481

Auto Layout......................................................................................................... 482

Using the Telephone ............................................................................................... 489

Placing a Call ...................................................................................................... 489

Activity Report ......................................................................................................... 491

Notes and Restrictions ............................................................................................ 493

Notes and Restrictions on the Use of the Machine ............................................. 493

Notes and Restrictions in the Interrupt Mode...................................................... 495

Notes and Restrictions on the Use of the Internet Fax Feature.......................... 496

Notes and Restrictions when Connecting with Internet Service Provider ........... 498

Notes and Restrictions for Using SMB................................................................ 500

Notes and Restrictions for Using TCP/IP............................................................ 502

Notes and Restrictions for Using EtherTalk ........................................................ 503

Notes and Restrictions for Using Bonjour ........................................................... 504

Notes and Restrictions for Using Scanner Features ........................................... 504

Notes and Restrictions when Connecting to Internet or Intranet ........................ 505

Notes and Restrictions for IPv6 Connection ....................................................... 506

Removing the Finisher-A1 ....................................................................................... 508

Glossary .................................................................................................................. 509

Index.............................................................................................................................. 511

9

1 Before Using the Machine

This chapter describes organization of this guide and conventions.

z

Preface .......................................................................................................12

z

Types of Manuals .......................................................................................13

z

Using This Guide ........................................................................................14

z

Interface Cables.......................................................................................... 17

z

Energy Saver Mode .................................................................................... 18

z

Customizing the Control Panel ...................................................................20

z

Entering Text .............................................................................................. 24

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting DocuCentre-III C4100/C3100 (hereafter referred to as “the
machine”).

This guide explains how to operate the machine and the precautions that must be
followed during operation. To get the most out of the machine and to use it effectively,
be sure to read this guide before use.

This guide is intended for machine administrators and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

This guide assumes that an operator has a basic knowledge of the operating
environment of the personal computer in use, networking environments, and how to
operate a personal computer. For information on the environment of the personal
computer in use, basic knowledge of networking environments, and how to operate a
personal computer, refer to the manuals provided with the personal computer,
operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for copy/print/scan/fax operating procedures. For information
about optional accessories for the printer functionality, also refer to the guide provided
with each optional accessory.

12

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The equipment is certified by NEMKO in compliance with [IEC60950-1 (AS/NZS

3260)]. The equipment is manufactured under an ISO 9001 Quality System. The
equipment is also certified in compliance with applicable standards by various
national bodies.
The equipment was tested and is certified by the New Zealand Ministry of Commerce
in conformance with CISPR publ. 22 (AS/NZISS CISPR22:2002) which relates to
radio frequency interference regulations, and also complies with the Australian
Communication Authority requirements.

NOTE: Machines intended for use in South Korea and Taiwan have been certified
separately in compliance with their requirements.

Any unauthorized alteration, which includes the addition of new functions or the
connection of external devices, may impact this certification.

Contact your local Xerox representative for a list of approved accessories.

Types of Manuals

Types of Manuals

We provide the following guides for optimum usage of the machine.

Accompanying Manuals

The machine comes with the following documentation, which is referred to as
accompanying manuals.

The accompanying manuals include the descriptions of how to configure and use the
machine.

User Guide

Describes all the necessary steps for copy/print/scan/fax.

Administrator Guide (this guide)

Aimed toward machine administrators, as a guide to loading paper, configuring the
system settings, setting up the network environment, and solving problems that may
occur with the machine.

Quick Reference Guide

Introduces the basic operations of the machine, as well as daily management and
maintenance.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual
is included in the CD-ROM of the Driver CD Kit.

Before Using the Machine

1

Guides for Optional Accessories

Optional accessories are available for this machine. Some of them come with user
guides. The user guides, provided as printed or online documentation, are referred to
as guides for optional accessories.

The guides for optional accessories describe all the necessary steps for using the
optional accessories and installing the software.

13

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for machine administrators and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper that can be used on the machine and how to load paper
in trays.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes how to configure the system settings.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the configuration to use the Printer features on the machine.

8 E-mail Environment Settings

Describes the configuration to use the E-mail features on the machine.

9 Scanner Environment Settings

Describes the configuration to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the configuration to use the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the configuration to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes the configuration to utilize the encryption and digital signature on the
machine.

14

13 Authentication and Account Administration

Describes the authorization feature for restricting use of the machine, as well as the
administration feature for monitoring usage statuses for each feature using the
authorization feature.

14 Problem Solving

Describes troubles that may occur with the machine and their solutions.

15 Appendix

Describes the machine specifications, optional accessories, and cautions/restrictions.

Conventions

z

z

z

Using This Guide

The screen images and illustrations that are used in this guide are based on the
machine configuration with the various options. Some of the items in the screen
images may not be displayed or there may be features that cannot be used
depending on the machine configuration.

In this document, "Computer" refers to a personal computer or workstation.

The following terms are used in this guide:

Before Using the Machine

1

Important : Indicates important information that you should read.

Note : Indicates additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

: • Refers to names of CD-ROM, features, and touch screen

messages and input text.

[ ] : • Refers to folders, files, applications, button or menu names

displayed in the touch screen.

• The names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Indicates a hardware button on the computer.

< > key : Indicates a key on the keyboard of the computer.

> : • Indicates a path to a certain item within a procedure on the

control panel.
Example: When you see the procedure "select [Tools] >
[Setup] > [Create Mailbox]", this means that you need to
select [Tools], select [Setup], and then select [Create
Mailbox].

• Indicates a path to a certain item within a procedure on a
computer.
Example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] in order to search for files and
folders.

• The reference is indicated in the following manner:
"Refer to "4 Fax" > "Receiving Faxes" in the User Guide."
The sentence above means that you need to refer to the

15

1 Before Using the Machine

Before Using the Machine

section "Receiving Faxes" in chapter 4 "Fax" of the User
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF):Loading with one of the long edges of the document or

paper.

, ,Short Edge Feed (SEF):Loading with one of the short edges of the document

or paper.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use USB interface. When
connecting to a network, use the Ethernet interface.

Using the USB Interface

The USB interface supports USB 2.0.
This section describes the installation procedure for the USB interface.

1

Ensure that the machine is off.

2

Connect the USB interface cable to
the USB 2.0 interface connector on
the side of the machine.

3

Connect the other end of the USB
interface cable to a computer.

4

Switch on the machine.

5

Restart the computer.

For details of setting items, refer to "Installation When Using USB Port" (P.227).

Using the Ethernet Interface

Before Using the Machine

1

The Ethernet interface supports the following 2 types.

z

100BASE-TX

z

10BASE-T

This section describes the installation procedure for the Ethernet interface.

1

Ensure that the machine is off.

2

Connect the network cable to the
Ethernet interface connector.

Note • Prepare a network cable

suitable for your network
connection. When changing
the network cable, consult our
customer engineers.

3

Switch on the machine.

17

1 Before Using the Machine

Energy Saver Mode

Before Using the Machine

1

The machine is installed with a Energy Saver feature that will automatically cut off the
electricity to the machine if no copy or print data is received for a certain duration.

The Energy Saver feature has two modes: [Low Power mode] and [Sleep mode].
The machine enters the Low Power mode after the preset time has elapsed if the

machine is left unused for a fixed period of time.
The machine then enters the Sleep mode if a further preset time elapses.

The machine enters the Sleep mode if the machine is left unused for 15 minute by
default.

Low Power Mode

In this mode, the power to the control panel and fuser unit is lowered to save power.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Sleep Mode

In this mode, the power is lowered more than in the Low Power mode.
The touch screen goes out, and the <Energy Saver> button on the control panel lights.

To use the machine, press the <Energy Saver> button. The <Energy Saver> button
goes out to indicate that the Energy Saver feature is cancelled.

Changing the Energy Saver Mode Change Interval

The procedure for setting the Energy Saver feature is as follows.
To activate the Energy Saver feature, set both the times until the activation of Low

Power Mode and Sleep Mode.

Note • The time to activation of Low Power Mode and Sleep Mode can each be specified in 1

minute increments, from 1 to 240 minutes.

1

Press the <Log In/Out> button.

123

456

789

2

Enter the system administrator’s
user ID with the numeric keypad or
the keyboard displayed, and select
[Enter].

When a passcode is required,
select [Next Input] and enter the
system administrator’s passcode,
then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

<Log In/Out>
button

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C

18

3

Select [Tools].

4

Select [Machine Clock/Timers].

5

Select [Power Saver/Energy Saver
Timers], and select [Change
Settings].

6

Using [] and [], configure an
energy saver mode migration time,
in 1 minute increments.

Energy Saver Mode

Before Using the Machine

1

From Last Operation to Low Power Mode

Set the time to move to the [Low Power Mode] after the last operation.

Note • The default for [From Last Operation to Low Power Mode] is [15] minutes. The Low Power

Mode cannot be disabled.

From Last Operation to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note • The default for [From Last Operation to Sleep Mode] is [60] minutes. Configure the [From

Last Operation to Sleep Mode] time to be longer than the [From Last Operation to Low
Power Mode] time.

7

Select [Save].

8

Select [Close] repeatedly until the [Tools] screen is displayed.

9

Select [Close] to display the [All Services] screen.

19

1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

1

Use the following procedure to select the screen to be displayed when the machine is
turned on or exited from the Energy Saver mode, to select the screen to be displayed
after Auto Clear, to assign features to <Custom> buttons, and to select the features to
be displayed on the [All Services] screen.

1

Press the <Log In/Out> button.

<Log In/Out>
button

2

Enter the system administrator’s

123

456

789

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user ID with the numeric keypad or
the keyboard displayed, and select
[Enter].

When a passcode is required,
select [Next Input] and enter the
system administrator’s passcode,
then select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools].

4

Select [Screen/Button Settings].

5

Select the item to be set or
changed.

Setting the Initial Screen

Set the screen to be displayed after turning the machine on or exiting the Energy Saver
mode. This section describes how to set the [Send from Mailbox] screen as the initial
screen, as an example.

20

1

Select [Screen Default], and select
[Change Settings].

2

Select [Send from Mailbox].

Note • Select [ ] to return to the

previous screen or [ ] to
move to the next screen.

Setting the Screen to be displayed after Auto Clear

Set the screen to be displayed after Auto Clear. You can select from [Last Selection
Screen] and [All Services].

1

Select [Screen After Auto Clear],
and select [Change Settings].

2

Select [Last Selection Screen] or
[All Services].

Customizing the [All Services] Screen

By selecting features and their positions, you can customize the [All Services] screen
that is displayed when you press the <All Services> button on the control panel.
The following are the factory default features displayed on the [All Services] screen.

Note • Unsupported features will not be displayed on the screen. Abnormal features will be grayed

out on the screen.

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Mailbox

z

Network Scanning

z

Scan to PC

z

Send from Mailbox

z

Stored Programming

z

Job Flow Sheets

z

Language

z

Setup

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

Customizing the Control Panel

Before Using the Machine

1

1

Select [All Services], and select
[Change Settings].

2

Select [Language].

Note • Select [ ] to return to the

previous screen or [ ] to
move to the next screen.

21

1 Before Using the Machine

3
4

Before Using the Machine

Select [Services].

Select [Stored Programming].

Note • The layout of buttons in this

screen is corresponding to the
layout of those on the [All
Services] screen when
pressing the <All Services> button.

• You cannot assign the same feature to more than one button.

Services

You can select a feature button. The feature buttons are the oval buttons in the [All
Services] screen.

If you select [Not Assigned], the selected button position will remain empty.

1

Additional Features

You can select an additional feature button. The auxiliary features appear in the [All
Services] screen as rectangular buttons.

If you select [Not Assigned], the selected button position will remain empty.

Assigning Features to <Custom> Buttons

Assign features to the <Custom> buttons on the control panel: Custom 1 to Custom 3.
By assigning features to the <Custom> buttons, you can switch to the features without

returning to the [All Services] screen. If you do not want to assign any feature to a
button, select [Not Assigned].

By factory defaults, [Copy] is assigned to the <Copy> button and no feature is assigned
to the <Custom 2> or <Custom 3> button. The features assigned to the buttons are
selected from the features displayed on the [All Services] screen and [Language].

Attach the labels included in this product when you have changed the assignment. If
you have used a feature for which no label is provided, use a blank label and write down
the feature using a permanent marker, and then attach the label to the appropriate
button.

The following is the procedure to assign [Send from Mailbox] to the <Custom 2> button,
as an example. The same procedure can be used for the <Custom 3> button.

1

Select [Custom Button 2], and
select [Change Settings].

2

Select [Send from Mailbox].

Note • Select [ ] to return to the

previous screen or [ ] to
move to the next screen.

Changing the Feature Screen

You can customize the screen layouts for the following features listed on the [All
Services] screen.

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Scan to Mailbox

22

Customizing the Control Panel

z

Network Scanning

z

Scan to PC

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.125), "First
Tab" (P.157), and "Screen Defaults" (P.162).

Before Using the Machine

1

23

1 Before Using the Machine

Entering Text

Before Using the Machine

1

During operations, a screen for entering text sometimes appears. This section
describes how to enter text.

You can enter the following characters: numerals, letters, and symbols.

Item Description

Entering letters and numerals If you select [Shift], uppercase letters appear. To return to

the lowercase letters, select [Shift] again.

Entering symbols Select [Symbol].

Note • Depending on the keyboard, the [Symbol] button

may be displayed as [More Characters].

Entering a space Select [Space].

Deleting characters Select [Backspace]. You can delete one character at a

time.

24

2 Paper and Other Media

This chapter describes the types of paper that can be used on the machine,
precautions when handling paper, and how to load paper in trays.

z

Paper Types ............................................................................................... 26

z

Loading Paper ............................................................................................29

z

Changing the Paper Size for the Trays....................................................... 34

z

Changing the Paper Settings ...................................................................... 36

2 Paper and Other Media

Paper Types

Paper and Other Media

2

This section describes the kinds of paper available for this device.
Use of inappropriate paper may result in paper jams, or may cause reduced print

quality, malfunctions, and other troubles. To make full and effect use of the machine's
performance, we recommend using only paper recommended by Fuji Xerox.

If you want to use paper not recommended by Fuji Xerox, contact our Customer
Support Center.

WARNING

Do not use conductive paper such as origami paper, carbonic paper or conductively­coated paper. When paper jam occurs, it may cause short-circuit and eventually a
fire accident.

Important • The printed image may fade due to moisture such as water, rain or vapor. For more

information, contact our Customer Support Center.

• When copying or printing on heavyweight paper or outputting to the side tray, paper
sometimes is curled.

Supported Paper Types

The following table lists the paper types supported for each paper tray, duplex module, and the
finisher.

Tray 2, 3

(Two Tray

Module/

TTM)

Tray 5

(Bypass)

Tray 6

(HCF B1)

Duplex
Module

*2

*2

Finisher

(lb)

2

Tray 1

OOOOOO

OOOOXO

OOOOO

OOOOX X

OOOOO

OOOOX X

OOOOX X

*1

*4

*4, *5,

Weight g /m

60–105

(16-28 lb.

bond)

(28 lb. bond­60 lb. cover)

170–216

(65-80 lb.

cover)

106-169
(28 lb. bond­60 lb. cover)

170-216

(65-80 lb.

cover)

106-169
(28 lb. bond­60 lb. cover)

Paper Type

Bond

Plain OOOOOO

Recycled OOOOOO

Custom 1-5 O O O X O O

Plain Reload

Heavyweight 106-169

Extra
Heavyweight

, *5

*4, *6

Gloss

HW Gloss

*6

*4, *6

Labels

*3

O

*3

O

26

Transparency – O O O O X X

O:Available

X:Not available

Paper Types

*1: Plain Reload Paper: Refers to the paper already printed on one side (i.e. scrap paper).

*2: Full color is not available.

2

*3: Only 106-128g/m

paper fed from Tray 1, 2, or 3 is available.

*4: Gloss, HW Gloss, and Labels should be fed one by one from a paper tray.

*5: Extra Heavyweight or HW Gloss: If heavyweight or gloss paper is not loaded into the machine,

the paper needs to be slightly curled upward.

*6: Paper having coated surface on one side should not be fed from Bypass tray.

• When printing onto postcard or envelope, Extra Heavyweight should be selected, and the size
should be specified.

• Depending on heavyweight paper, the machine cannot load Short Edge Feed. In that case set the
paper Long Edge Feed.

Paper and Other Media

• Depending on the type of paper used and the operating environment, paper may not feed to the
machine properly, or print quality may be negatively affected.

Unusable Paper

Using paper that is not recommended by Fuji Xerox may cause a paper jam or a
machine malfunction.

Use paper and OHP films recommended by Fuji Xerox.

z

Damp or wet paper

z

Paper pre-printed with other printer or copier

z

Wrinkled, creased, or ripped paper

z

Envelopes that are not flat, or that have clasps

z

Color paper with surface treatments

z

Paper with rough surface, such as pulp paper or fibrous paper

Storing and Handling Paper

Please keep the following points in mind when storing paper

z

Store paper inside a cabinet or in other dry place. Paper that has absorbed moisture
can cause paper jams and image quality defects.

z

After opening a package of paper, wrap up the remaining paper to store it. It is
recommended that you include moisture prevention packets.

z

Store paper on a flat surface to prevent bends or warping.

2

Please adhere to the following when setting paper into the tray

z

Align the stack of paper neatly before setting it in the tray.

z

Do not use paper that is folded, creased, or heavily warped.

z

Do not use waved or curled paper.

z

Do not load paper of mixed size together into the tray.

z

Transparency paper and label paper can cause paper jams, and multiple sheets can
be fed to the printer at once. Be sure to carefully fan these types of paper.

27

2 Paper and Other Media

Paper and Other Media

2

z

When continuously outputting onto transparencies, transparency sheets may
sometimes stick to each other. Remove transparencies from the output tray every 20
or so sheets, and fan them to cool them down.

28