Xerox DocuCentre-II C3000 User Guide

DocuCentre-II C3000

User Guide

Microsoft, MS-DOS, Windows NT, Microsoft Network are trademarks or registered trademarks of
Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, IntranetWare, NDS are registered trademarks of Novell, Inc. in the United States.
and other countries.

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Intel and Pentium are trademarks or registered trademarks of Intel Corporation.

UNIX is a registered trademark in the United States and other countries, licensed exclusively through
X/Open Company Ltd.

Solaris, Sun OS, and NIS (Network Information Services) are trademarks or registered trademarks of
Sun Microsystems Inc. in the United States.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

RSA and BSAFE are either registered trademarks or trademarks of RSA Security Inc. in the U.S. and/
or other countries.

All product/brand names are trademarks or registered trademarks of the respective holders.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

For information on license, refer to About License.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

Xerox, The Document Company, Ethernet, CentreWare, and the digital X are trademarks of Xerox
Corporation. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks
of Xerox Corporation and Fuji Xerox Co., Ltd.

DocuWorks is a trademark.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 13

Preface ...................................................................................................................... 14

Using This Guide ....................................................................................................... 15

Related Information Sources ................................................................................ 15

Organization of this Guide .................................................................................... 16

Conventions .......................................................................................................... 17

Safety Notes .............................................................................................................. 18

WARNING - Electrical Safety Information............................................................. 19

Laser Safety Information....................................................................................... 19

Operational Safety Information ............................................................................. 20

Maintenance Information ...................................................................................... 21

Ozone Safety Information ..................................................................................... 21

For Consumables.................................................................................................. 21

Radio Frequency Emissions ................................................................................. 21

Product Safety Certification .................................................................................. 22

Table of Contents

About License............................................................................................................ 23

RSA BSAFE.......................................................................................................... 23

Heimdal................................................................................................................. 23

JPEG Code ........................................................................................................... 23

Legal Notice............................................................................................................... 24

2 Product Overview .................................................................................................... 25

Machine Components................................................................................................ 26

Power On / Off........................................................................................................... 30

Powering On ......................................................................................................... 30

Powering Off ......................................................................................................... 31

Circuit Breaker........................................................................................................... 32

Power Saver mode .................................................................................................... 33

Changing the Power Saver Mode Change Interval............................................... 33

Exiting the Power Saver Mode.............................................................................. 35

Control Panel............................................................................................................. 36

Customizing the Control Panel ............................................................................. 38

3 Copy.......................................................................................................................... 43

Copying Procedure.................................................................................................... 44

Step 1 Loading Documents................................................................................... 44

Step 2 Selecting Features..................................................................................... 46

Step 3 Entering the Quantity................................................................................. 46

Step 4 Starting the Copy Job ................................................................................ 47

Step 5 Confirming the Copy Job in the Job Status ............................................... 48

1

Operations during Copying.........................................................................................49

Stopping the Copy Job ..........................................................................................49

Changing the Number of Copies ...........................................................................50

Interrupting the Copy Job ......................................................................................50

Copy ...........................................................................................................................52

Reduce/Enlarge (Making Enlarged/Reduced Copies) ...........................................52

Paper Supply (Selecting the Paper for Copying)...................................................54

Output Color (Selecting the Color to Copy) ...........................................................56

Image Shift (Shifting the Image Copy Position).....................................................59

Edge Erase (Erasing Edges and Margin Shadows in the Document) ...................59

Lighten/Darken (Adjusting the Copy Density)........................................................59

Image Quality .............................................................................................................60

Color Effects (Selecting Image Quality).................................................................60

Original Type (Selecting the Document Type).......................................................61

Image Options (Adjusting Copy Density / Sharpness / Color Saturation of Images)

...............................................................................................................................62

Image Enhancement (Erasing the Background Color of Documents/Adjusting

contrast).................................................................................................................63

Color Balance (Adjusting Color Balance) ..............................................................63

Color Shift (Adjusting Color Tone) .........................................................................64

Layout Adjustment......................................................................................................65

2 Sided Copying (Making 2 sided Copies).............................................................65

Book Copying (Copying Facing Pages onto Separate Sheets).............................66

2 Sided Book Copy (Making 2 Sided Copies of Facing Pages).............................67

Original Size (Specifying the Scan Size for the Document)...................................68

Mixed Sized Originals (Scanning Different Size Documents Simultaneously) ......69

Edge Erase (Erasing Edges and Margin Shadows of the Document)...................70

Image Shift (Shifting the Image Copy Position).....................................................70

Image Rotation (Making Copies with the Image Rotated Vertically or Horizontally)

...............................................................................................................................72

Invert Image (Making Reversed Copies of Images) ..............................................73

Original Orientation (Specify the Orientation of Loaded Documents)....................73

Output Format ............................................................................................................75

2 Sided Copying (Making 2-sided Copies) ............................................................75

Copy Output / Stapling (Outputting by Specifying Finishing).................................75

Booklet Creation (Creating a Booklet) ...................................................................77

Covers (Attaching a Cover to Copies) ...................................................................78

Transparency Separators (Inserting Blank Sheets between Transparencies) ......80

Multiple-Up (Copying Multiple Sheets onto One Sheet) ........................................80

Poster (Making Enlarged Copies Spread over Multiple Sheets)............................81

Repeat Image (Making Multiple Copies on One Sheet) ........................................82

Annotation (Adding Stamp/Date/Page Number to Copies)....................................83

Watermark (Printing Control Number on the Background) ....................................86

Preset Repeat Image (Making Multiple Copies on a Single Sheet).......................89

Job Assembly .............................................................................................................91

2

Table of Contents

Build Job (Making Copies of Documents with Different Settings in a Single

Operation) ............................................................................................................. 91

Sample Set (Checking the Finished Output of the Copy) ..................................... 93

Combine Original Sets (Adding Originals) ............................................................ 94

Delete Outside/Delete Inside

(Deleting Outside or Inside of the Selected Area when Copying)......................... 95

4 Fax ............................................................................................................................97

Fax Procedure ........................................................................................................... 98

Step 1 Loading Documents................................................................................... 98

Step 2 Selecting Features................................................................................... 100

Step 3 Specifying the Destination ....................................................................... 101

Step 4 Starting the Fax Job ................................................................................ 102

Step 5 Confirming the Fax Job in the Job Status................................................ 103

Stopping the Fax Job............................................................................................... 104

About Internet Fax ................................................................................................... 105

Internet Fax Overview......................................................................................... 105

Sending iFax (iFax Transmission) ...................................................................... 107

Useful Features................................................................................................... 109

Fax/Internet Fax ...................................................................................................... 112

iFax/Fax (Sending iFax/Fax)............................................................................... 112

Next Recipient (Sending Faxes to Multiple Recipients)...................................... 112

Specifying a Destination Using the Address Book.............................................. 113

Speed Dialing (Entering Numbers using Address Number)................................ 114

Specifying a Destination using One Touch Buttons............................................ 114

Specifying a Destination using the Keyboard Screen......................................... 115

Entering Specific Symbols .................................................................................. 115

Removing/Confirming Specified Recipient.......................................................... 116

General Settings...................................................................................................... 117

Lighten/Darken (Adjusting Density Level)........................................................... 117

2 Sided Originals (Transmitting 2-sided Originals) ............................................. 117

Original Type (Selecting the Image Quality Type for the Document).................. 118

Resolution (Specifying the Scanning Resolution)............................................... 119

Layout Adjustment................................................................................................... 120

2 Sided Originals (Transmitting 2-sided Originals) ............................................. 120

Book Scanning (Transmitting Facing Pages on Separate Sheets)..................... 120

Original Size (Specifying the Original Size for the Original)................................ 121

Mixed Sized Originals (Scanning Different Size Documents Simultaneously).... 122

Reduce/Enlarge (Specifying the Scan Ratio for the Original) ............................. 122

Stamp (Adding a Stamp when Scanning a Document)....................................... 123

Transmission Options.............................................................................................. 125

Communication Mode (Selecting a Communication Mode)................................ 125

Priority Send / Delayed Start (Specifying Send Priority/Send Time)................... 126

Send Header (Adding Sender Name and Phone Number to Faxes).................. 127

Cover Note (Transmitting Documents With a Cover Page) ................................ 128

3

iFax Comment (Inserting Comments in Body Text).............................................130

Transmission Report/Read Receipts/Delivery Receipts (Confirming Transmission

Results)................................................................................................................132

Recipient Print Sets (Printing Multiple Copies at the Remote Machine)..............133

Remote Mailbox (Using Remote Mailbox) ...........................................................133

F Code (Using F Code Transmission) .................................................................135

iFax Profile (Specifying iFax Profiles) ..................................................................137

Multiple-Up (Sending Multiple Documents with Combining in 1 sheet) ...............139

Encryption (Sending iFax Encrypted by S/MIME)................................................139

Digital Signature (Sending iFax with a Digital Signature by S/MIME)..................139

Advanced Fax Features ...........................................................................................140

Polling (Retrieving Documents from Remote Machines) .....................................140

Store for Polling (Allowing Remote Machines to Retrieve Documents from Your

Machine) ..............................................................................................................141

On-hook (Confirming Remote Machine Response Prior to Transmission)..........143

Broadcast .................................................................................................................144

Broadcast Send (Transmitting to Multiple Recipients).........................................144

Relay Broadcast (Transmitting Documents Through a Relay Station) ................144

Remote Relay Broadcast (Performing Relay Broadcast to Remote Locations) ..148

Receiving Faxes.......................................................................................................153

Switching between Auto Receive and Manual Receive.......................................153

Using Auto Receive .............................................................................................153

Using Manual Receive.........................................................................................154

Facsimile Information Services ................................................................................155

Using the Receiver ..............................................................................................155

When Not Using an External Telephone .............................................................156

5 Scan.........................................................................................................................157

Scanning Procedure.................................................................................................158

Step 1 Loading Documents .................................................................................158

Step 2 Selecting Features ...................................................................................160

Step 3 Starting the Scan Job ...............................................................................162

Step 4 Confirming the Scan Job in Job Status ....................................................163

Step 5 Saving the Scanned Data.........................................................................163

Stopping the Scan Job .............................................................................................164

E-mail .......................................................................................................................165

Address Book ......................................................................................................165

Keyboard .............................................................................................................167

Adding the Sender's Address ..............................................................................168

Recipient(s)..........................................................................................................168

[Edit Recipient] Screen ........................................................................................169

From ....................................................................................................................169

Subject.................................................................................................................170

Message ..............................................................................................................170

Scan to Mailbox........................................................................................................171

4

Table of Contents

Network Scanning ................................................................................................... 172

Scan to FTP/SMB.................................................................................................... 173

Transfer Protocol ................................................................................................ 173

Address Book...................................................................................................... 173

Browse... ............................................................................................................. 174

Forwarding Specification..................................................................................... 174

General Settings...................................................................................................... 176

Scanning Color (Selecting the Color to Scan) .................................................... 176

2 Sided Originals (Scanning Both Sides of a Document) ................................... 177

Original Type (Selecting the Document Type).................................................... 178

File Format (Selecting the Format of Scanned Data) ......................................... 178

Image Quality .......................................................................................................... 184

Photographs (Scanning a Color Photograph)..................................................... 184

Image Options (Adjusting Scan Density and Image Sharpness)........................ 184

Image Enhancement (Erasing the Background Color of Documents/Adjusting

contrast) .............................................................................................................. 185

Shadow Suppression (Suppressing the Document Background)....................... 185

Color Space (Specifying Color Space) ............................................................... 185

Layout Adjustment................................................................................................... 187

Scan Resolution (Specifying a Scanning Resolution)......................................... 187

2 Sided Originals (Scanning Both Sides of a Document) ................................... 187

Book Scanning (Scanning Facing Pages on Separate Sheets).......................... 188

Original Size (Specifying a Scanning Size)......................................................... 189

Mixed Sized Originals (Scanning Different Size Documents Simultaneously).... 189

Edge Erase (Erasing Edges and Margin Shadows in the Document) ................ 190

Reduce/Enlarge (Specifying a Scanning Ratio).................................................. 191

Output Format ......................................................................................................... 192

Image Compression (Specifying an Image Compression Ratio When Scanning)

............................................................................................................................ 192

Read Receipts .................................................................................................... 193

Split Send (Sending in Sections) ........................................................................ 193

File Name (Specifying the Filename to be Sent) ................................................ 193

Reply To (Set the Address for Reply) ................................................................. 194

File Name Conflict (Setting Procedures When a File Name conflicts with others)

............................................................................................................................ 194

Document Name (Specifying the Filename to be Saved) ................................... 195

Encryption (Sending E-mail Encrypted by S/MIME) ........................................... 195

Digital Signature (Sending E-mail with a Digital Signature by S/MIME) ............. 195

6 Check Mailbox ....................................................................................................... 197

Mailbox Operating Procedure.................................................................................. 198

Step 1 Opening the [Check Mailbox] Screen ...................................................... 198

Step 2 Selecting a Mailbox ................................................................................. 198

Step 3 Checking/Selecting Mailbox Documents ................................................. 198

Step 4 Operating Mailbox Documents ................................................................ 199

5

Selecting a Mailbox ..................................................................................................200

Checking/Selecting Mailbox Documents ..................................................................201

Printing/Deleting Documents in the Mailbox.............................................................202

[Mailbox - Print Settings] Screen .........................................................................202

Configuring/Starting Job Flow ..................................................................................205

Job Flow Restrictions...........................................................................................208

7 Stored Programming..............................................................................................209

Stored Programming Overview ................................................................................210

Registering/Deleting/Renaming Stored Programs ...................................................211

Registering Stored Program ................................................................................212

Deleting a Stored Program ..................................................................................212

Entering/Changing Stored Program Name..........................................................213

Assigning/Changing Icons for Stored Programs..................................................213

Calling Stored Programs ..........................................................................................214

8 Job Flow Sheets .....................................................................................................215

Job Flow Procedure .................................................................................................216

Step 1 Opening the [Job Flow Sheets] Screen....................................................216

Step 2 Selecting a Job Flow Sheet......................................................................216

Step 3 Confirming/Changing the Job Flow Sheet................................................217

Step 4 Starting the Job Flow Sheet .....................................................................217

Selecting/Changing a Job Flow Sheet .....................................................................218

9 Computer Operations ............................................................................................221

Features Overview ...................................................................................................222

Print Driver...........................................................................................................222

Network Scanner Utility2 .....................................................................................224

CentreWare Internet Services .............................................................................224

Printing .....................................................................................................................228

E-mail Printing ..........................................................................................................229

Setup ...................................................................................................................229

Sending E-Mail ....................................................................................................229

Importing Scanned Data...........................................................................................231

Importing to a TWAIN Compatible Application ....................................................231

Importing Using Mailbox Viewer2 ........................................................................233

Importing Using CentreWare Internet Services ...................................................235

Importing with the WebDAV protocol...................................................................236

Sending Fax .............................................................................................................237

Registering Destinations......................................................................................237

10 Paper and Other Media ..........................................................................................239

Paper Types .............................................................................................................240

Supported Paper Types.......................................................................................240

6

Table of Contents

Loading Paper ......................................................................................................... 242

Loading Paper in the Trays 1 to 3....................................................................... 242

Loading Paper in the Tray 5 (Bypass) ................................................................ 243

Tandem Tray Module (TTM) ............................................................................... 244

Changing the Paper Size for the Trays ................................................................... 245

Changing the Paper Settings................................................................................... 247

11 System Settings..................................................................................................... 249

System Settings Procedure ..................................................................................... 250

Step 1 Entering System Administration Mode .................................................... 250

Step 2 Entering the System Administrator User ID and Password ..................... 250

Step 3 Selecting the Operation Mode from the System Administrator Menu...... 251

Step 4 Selecting an Item on the [System Settings] Screen ................................ 251

Step 5 Setting a Feature ..................................................................................... 252

Step 6 Exiting the System Administration Mode ................................................. 252

System Settings Menu List ...................................................................................... 253

Entering Text ........................................................................................................... 265

Common Settings .................................................................................................... 266

Machine Clock/Timers ........................................................................................ 266

Audio Tones........................................................................................................ 268

Screen/Button Settings ....................................................................................... 270

Paper Tray Settings ............................................................................................ 271

Watermark .......................................................................................................... 273

Image Quality Adjustment................................................................................... 275

Reports ............................................................................................................... 277

Maintenance ....................................................................................................... 278

Other Settings ..................................................................................................... 279

Copy Mode Settings ................................................................................................ 286

Copy Tab ............................................................................................................ 286

Copy Defaults ..................................................................................................... 287

Copy Control ....................................................................................................... 291

Original Size Defaults ......................................................................................... 293

Reduce/Enlarge Presets..................................................................................... 293

Custom Colors .................................................................................................... 293

Annotation - Create Stamps................................................................................ 293

Network Settings ..................................................................................................... 294

Port Settings ....................................................................................................... 294

Protocol Settings................................................................................................. 294

Machine’s E-mail Address/Host Name ............................................................... 295

Proxy Server Settings ......................................................................................... 295

Outgoing / Incoming E-mail Settings................................................................... 296

Remote Authentication Server/Directory Service................................................ 296

PKI (Public Key) Settings.................................................................................... 300

Other Settings ..................................................................................................... 302

7

Print Mode Settings ..................................................................................................303

Allocate Memory ..................................................................................................303

Delete Form .........................................................................................................305

Other Settings......................................................................................................305

Scan Mode Settings .................................................................................................308

General Settings Tab...........................................................................................308

Scan Defaults ......................................................................................................308

Scan-to-FTP/SMB Defaults .................................................................................310

Original Size Defaults ..........................................................................................310

Output Size Defaults............................................................................................310

Reduce/Enlarge Presets......................................................................................311

Other Settings......................................................................................................311

Fax Mode Settings ...................................................................................................313

Screen Defaults ...................................................................................................313

Fax Defaults.........................................................................................................313

Fax Control ..........................................................................................................315

File Destination/Output Destination .....................................................................318

Reduce/Enlarge Presets......................................................................................319

Original Size Defaults ..........................................................................................319

Local Terminal Information ..................................................................................319

iFax Control .........................................................................................................320

E-mail/Internet Fax Settings .....................................................................................322

E-mail Defaults ....................................................................................................322

E-mail Control ......................................................................................................322

Mailbox/Stored Document Settings ..........................................................................325

Mailbox Settings ..................................................................................................325

Stored Document Settings...................................................................................326

Job Flow Settings .....................................................................................................327

Setup Menu ..............................................................................................................328

Mailbox ................................................................................................................328

Job Flow Sheets ..................................................................................................330

Job Flow Sheet Keywords ...................................................................................335

Address Book (Address Number) ........................................................................336

Group Send .........................................................................................................342

Comments ...........................................................................................................343

System Administrator Settings .................................................................................344

System Administrator Login ID ............................................................................344

System Administrator Password..........................................................................344

Maximum Login Attempts ....................................................................................345

Login Setup/Auditron Administration........................................................................346

Create/Check User Accounts ..............................................................................346

Account Details....................................................................................................348

Reset User Accounts ...........................................................................................348

System Administrator's Meter (Copy Jobs)..........................................................349

8

Table of Contents

User Details Setup .............................................................................................. 349

Charge Print Settings.......................................................................................... 350

Fax Billing Data................................................................................................... 352

Password Entry from Control Panel.................................................................... 352

Login Setup/Auditron Mode ................................................................................ 352

12 Job Status .............................................................................................................. 355

Job Status Overview................................................................................................ 356

Checking Current/Pending Jobs.............................................................................. 357

Checking Completed Jobs....................................................................................... 358

Printing and Deleting Stored Documents ................................................................ 359

Private Charge Print............................................................................................ 359

Charge Print........................................................................................................ 361

Secure Print ........................................................................................................ 362

Sample Print ....................................................................................................... 364

Delayed Print ...................................................................................................... 365

Public Mailbox..................................................................................................... 366

Undelivered Faxes.............................................................................................. 367

Printing Pending Jobs.............................................................................................. 369

Handling Error Terminations.................................................................................... 370

13 Machine Status ...................................................................................................... 371

Overview of Machine Status.................................................................................... 372

Machine Status........................................................................................................ 373

Machine Information ........................................................................................... 373

Paper Tray .......................................................................................................... 374

Overwrite Hard Disk............................................................................................ 375

Print Mode........................................................................................................... 375

Fax Receiving Mode ........................................................................................... 377

Billing Meter/Print Report......................................................................................... 378

Billing Meter ........................................................................................................ 378

User Account Billing Meter.................................................................................. 379

Print Report/List .................................................................................................. 380

Automatically Printed Reports/Lists .................................................................... 387

Supplies................................................................................................................... 389

Faults....................................................................................................................... 390

14 Authentication and Auditron Administration...................................................... 391

Overview of Authentication...................................................................................... 392

Users Controlled by Authentication..................................................................... 392

Types of Authentication ...................................................................................... 392

Features Controlled by Authentication................................................................ 393

Authentication for Job Flow Sheets and Mailboxes................................................. 396

Job Flow Sheet Types ........................................................................................ 396

9

Types of Mailboxes..............................................................................................399

Linking Job Flow Sheets to Mailboxes.................................................................401

Overview of Auditron Administration ........................................................................403

Authentication and Auditron Administration.........................................................403

Manageable Features and Services....................................................................404

15 Maintenance............................................................................................................411

Replacing Consumables ..........................................................................................412

Replacing the Toner Cartridge.............................................................................412

Replacing the Black (K) Toner Cartridge.............................................................413

Replacing the Color (CMY) Toner Cartridges......................................................414

Replacing the Waste Toner Container.................................................................415

Replacing the Drum Cartridge .............................................................................417

Replacing the Second Bias Transfer Roll Unit.....................................................419

Replacing the Fuser Unit .....................................................................................420

Replacing the Transfer Belt Cleaner....................................................................422

Replacing the Staple Cartridge (For B Finisher)..................................................424

Replacing the Staple Cartridge (For A Finisher)..................................................426

Replacing the Stamp Cartridge............................................................................428

Cleaning the Machine...............................................................................................429

Cleaning the Exterior ...........................................................................................429

Cleaning the Document Cover and Document Glass ..........................................429

Cleaning the Film and Constant Velocity Transport Glass ..................................430

Cleaning the Document Feeder Roller ................................................................431

Executing Auto Gradation Adjustment .....................................................................432

Printing a Report/List................................................................................................435

16 Problem Solving .....................................................................................................437

Troubleshooting........................................................................................................438

Machine Trouble.......................................................................................................440

Image Quality Trouble ..............................................................................................444

Trouble during Copying ............................................................................................450

Unable to Copy....................................................................................................450

The Copy Result is Not What was Expected .......................................................450

Trouble during Printing .............................................................................................454

Unable to Print .....................................................................................................454

The Print Result is Not What was Expected ........................................................455

10

Trouble during Faxing ..............................................................................................457

Sending Problems ...............................................................................................457

Receiving Problems.............................................................................................458

Trouble during Scanning ..........................................................................................461

Unable to Scan with the Machine ........................................................................461

Unable to Import Scanned Documents to the Computer.....................................461

Unable to Send a Scanned Document over the Network (FTP/SMB) .................462

Table of Contents

Unable to Send E-mail........................................................................................ 463

The Image is not What was Expected ................................................................ 463

Error Code ............................................................................................................... 465

Other Errors ........................................................................................................ 507

Paper Jams ............................................................................................................. 508

Paper Jams in the Top Left Cover [A]................................................................. 509

Paper Jams in the Bottom Left Cover [B]............................................................ 510

Paper Jams in the Bottom Left Cover [C] ........................................................... 511

Paper Jams in the Top Cover [E]........................................................................ 511

Paper Jams in the Trays 1 to 3 ........................................................................... 512

Paper Jams in the Tandem Tray Module............................................................ 512

Paper Jams in the Tray 5 (Bypass)..................................................................... 512

Paper Jams in the Duplex Kit.............................................................................. 513

Paper Jams in the B Finisher.............................................................................. 513

Paper Jams in the A Finisher.............................................................................. 514

Document Jams....................................................................................................... 515

Stapler Faults .......................................................................................................... 517

Staple Jams in the Staple Cartridge (For B Finisher) ......................................... 518

Staple Jams in the Staple Cartridge (For A Finisher) ......................................... 519

17 Appendix ................................................................................................................ 523

Specifications .......................................................................................................... 524

Printable Area.......................................................................................................... 531

Standard Printable Area...................................................................................... 531

Extended Printable Area ..................................................................................... 531

ESC/P Emulation..................................................................................................... 532

Emulation ............................................................................................................ 532

Fonts ................................................................................................................... 533

Output Feature.................................................................................................... 533

ESC/P Emulation Print Features......................................................................... 534

ESC/P Emulation Settings .................................................................................. 534

Magnification Table............................................................................................. 541

Paper Size and Number of Printable Characters................................................ 545

PDF Direct Print....................................................................................................... 547

PDF Direct Print Settings .................................................................................... 547

PCL Emulation......................................................................................................... 549

HP-GL2 Emulation................................................................................................... 552

Hard Clip Area .................................................................................................... 556

Printable Area ..................................................................................................... 557

Auto Layout......................................................................................................... 558

Optional Components.............................................................................................. 565

Notes and Restrictions ............................................................................................ 566

Notes and Restrictions on the Use of the Machine............................................. 566

Notes and Restrictions in the Interrupt Mode...................................................... 567

11

Notes and Restrictions on the Use of the iFax Feature .......................................569

Using the Telephone ................................................................................................572

Placing a Call.......................................................................................................572

Simple Operating Procedures ..................................................................................574

Fax Settings.........................................................................................................574

Scan Settings.......................................................................................................575

Copy Settings ......................................................................................................575

Common Settings ................................................................................................576

Removing the A Finisher ..........................................................................................578

Opening/Closing the Back Cover .............................................................................579

18 Glossary ..................................................................................................................581

Glossary ...................................................................................................................582

Index...............................................................................................................................587

12

1 Before Using the Machine

This chapter describes how to use this guide, as well as cautions on using the
product safely and legally.

z

Preface ....................................................................................................... 14

z

Using This Guide ........................................................................................ 15

z

Safety Notes ...............................................................................................18

z

About License .............................................................................................23

z

Legal Notice................................................................................................24

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting the Fuji Xerox DocuCentre-II C3000 (hereafter referred to as
“the machine”).

This guide provides all the necessary copy/print/scan/fax operating procedures,
maintenance information like how to clear paper jams, daily care, setting various items,
and precautions.

This guide assumes that an operator has a basic knowledge of the operating
environment of the personal computer in use, networking environments, and how to
operate a personal computer. For information on the environment of the personal
computer in use, basic knowledge of networking environments, and how to operate a
personal computer, refer to the manuals provided with the personal computer,
operating system, and network system.

Please read this guide thoroughly to obtain the best performance on this product. After
reading this guide, be sure to keep it handy for quick reference. It will be useful in case
you forget how to perform operations or if a problem occurs with the machine.

For instructions on configuring your network environment, refer to the Network
Administrator Guide. For information about optional accessories for the printer
functionality, also refer to the guide provided with each optional accessory.

14

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The equipment is certified by NEMKO in compliance with [IEC60950-1 (AS/NZS

3260)]. The equipment is manufactured under an ISO 9001 Quality System. The
equipment is also certified in compliance with applicable standards by various
national bodies.
The equipment was tested and is certified by the New Zealand Ministry of Commerce
in conformance with CISPR publ. 22 (AS/NZISS CISPR22:2002) which relates to
radio frequency interference regulations, and also complies with the Australian
Communication Authority requirements.

NOTE: Machines intended for use in South Korea and Taiwan have been certified
separately in compliance with their requirements.

Any unauthorized alteration, which includes the addition of new functions or the
connection of external devices, may impact this certification.

Contact your local Xerox representative for a list of approved accessories.

Using This Guide

Using This Guide

This section describes the organization of this guide.

Related Information Sources

We provide the following guides for optimum usage of the machine.

Included Manuals

Several manuals are included with this product. They are referred to as accompanying
manuals.

These accompanying manuals include descriptions on configurations and operation of
the product.

The following manuals are included with the machine.

User Guide (this guide)

Describes all the necessary steps for copy/print/scan/fax, clearing paper jams, daily
care, setting the various items and safety information.

Network Administrator Guide

Aimed toward network administrators, as a guide to setting up the network
environment.

Before Using the Machine

1

Quick Reference Guide

Introduces the basic operations of the machine, as well as daily management and
maintenance.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual
is included in the CentreWare Utilities CD-ROM.

Guides for Optional Accessories

Optional accessories are also available for the machine. User Guides are provided with
the optional accessories exclusively for DocuCentre-II C3000. These User Guides are
referred to as "guides for optional accessories". Guides for optional accessories are
provided in two forms, as printed or as On-line Help.

Guides for optional accessories describe all the necessary steps for operating optional
accessories and installing software.

15

1 Before Using the Machine

Organization of this Guide

Before Using the Machine

1

This guide consists of the following chapters.

1 Before Using the Machine

Describes how to use this document, as well as cautions on using the product safely
and legally.

2 Product Overview

Describes basic information such as identifying the major components, how to switch
the machine on and off, how to use the touch screen, and how to set the power saver
feature.

3 Copy

Describes the copy features and operations.

4Fax

Describes the fax features and operations.

5Scan

Describes the scan features and operations.

6 Check Mailbox

Describes the mailbox features and how to work with mailboxes.

7 Stored Programming

Describes the stored programming feature.

8 Job Flow Sheets

Describes operations using a job flow created by a remote system.

9 Computer Operations

Describes operations performed from a computer, such as printing documents,
importing scanned documents, sending fax, as well as using CentreWare Internet
Services.

10 Paper and Other Media

Describes the types of paper that can be used on the machine, precautions when
handling paper, and how to load paper in trays.

11 System Settings

Describes how to use the system settings.

12 Job Status

Describes how to confirm the job status and delete jobs.

13 Machine Status

16

Describes how to confirm the machine configurations and error information.

14 Authentication and Auditron Administration

Describes the authorization feature for restricting use of the machine, as well as the
administration feature for monitoring usage statuses for each feature using the
authorization feature.

Using This Guide

15 Maintenance

Describes procedures for replacing consumables, cleaning the machine, performing
auto gradation adjustment, and printing reports/lists.

16 Problem Solving

Describes measures for paper jams, and actions when an error message appears.

17 Appendix

Describes the machine specifications, optional accessories, and cautions/restrictions.

18 Glossary

A glossary of terms used in this guide.

Before Using the Machine

Conventions

z

z

z

z

1

In this document, “Computer” refers to a personal computer or workstation.

The following icons are used in this guide.

Important : Indicates important information that you should read.

Note : Indicates additional information on operations or features.

The following conventions are used in this guide:

" " : A cross-reference included in this guide.

" " : Refers to the names of CD-ROM, features, and touch screen

messages and input text.

[ ] : Refers to folders, files, applications, button or menu names

displayed in the touch screen, as well as the names of menus,
commands, windows, or dialog boxes displayed on the
computer screen and their buttons and menu names.

< > button : Indicates a hardware button on the computer.

< > key : Indicates a key on the keyboard of the computer.

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF) : Loading with one of the long edges of the document

or paper.

, ,Short Edge Feed (SEF): Loading with one of the short edges of the document

or paper.

LEF Orientation SEF Orientation

Paper feed direction

Paper feed direction

17

1 Before Using the Machine

Safety Notes

Before Using the Machine

1

Read these safety notes carefully before using this product to make sure you operate
the equipment safely.

Your Fuji Xerox product and recommended supplies have been designed and tested
to meet strict safety requirements. These include safety agency approval, and
compliance to established environmental standards. Please read the following
instructions carefully before operating the product and refer to them as needed to
ensure the continued safe operation of your product.

The safety and environment testing and performance of this product have been verified
using Fuji Xerox materials only.

WARNING: Any unauthorized alteration, which may include the addition of new
functions or connection of external devices, may impact the product
certification. Please contact your authorized Service Provider for more
information.

Warning Markings

All warning instructions marked on or supplied with the product should be followed.

Warning This WARNING alerts users to areas of the product where there is

the possibility of personal injury.

Warning This WARNING alerts users to areas of the product where there

are heated surfaces, which should not be touched.

Electrical Supply

This product shall be operated from the type of electrical supply indicated on the
product data plate label. If you are not sure that your electrical supply meets the
requirements, please consult your local power company for advice.

WARNING: This product must be connected to a protective earth
circuit.

This product is supplied with a plug that has a protective earth pin. This plug

will fit only into an earthed electrical outlet. This is a safety feature. To avoid
risk of electric shock, contact your electrician to replace the electrical outlet if you are
unable to insert the plug into it. Never use an earthed adapter plug to connect the
product to an electrical outlet that lacks an earth connection terminal.

Operator Accessible Areas

This equipment has been designed to restrict operator access to safe areas only.
Operator access to hazardous areas is restricted with covers or guards, which would
require a tool to remove. Never remove these covers or guards.

Maintenance

Any operator product maintenance procedures will be described in the customer
documentation supplied with the product. Do not carry out any maintenance
procedures on this product which are not described in the customer documentation.

18

Cleaning Your Product

Before cleaning this product, unplug the product from the electrical outlet. Always use
materials specified for this product. The use of other materials may result in poor
performance and may create a hazardous situation. Do not use aerosol cleaners, they
may be explosive and flammable under certain circumstances.

WARNING - Electrical Safety Information

Z Only use the power cord supplied with the equipment.
Z Plug the power cord directly into a grounded electrical outlet easily accessible. Do

not use an extension cord. If you do not know whether an outlet is grounded, consult
a qualified electrician.

Z This equipment is to be used on a branch circuit that has larger capacity than rated

ampere and voltage of the machine. See data plate on the rear panel for the rated
ampere and voltage of this equipment. If the machine needs to be moved to a
different location, contact a Fuji Xerox Service Representative or your authorized
local representative or service support organization.

Z Improper connection of the equipment-grounding conductor can result in an electric

shock.

X Do not place this equipment where people might step on or trip over the power cord.
X Do not place objects on the power cord.
X Do not override or disable electrical or mechanical interlocks.
X Do not obstruct the ventilation openings.
X Never push objects of any kind into slots or openings on the equipment.
Z If any of the following conditions occur, switch off the power to the machine

immediately and disconnect the power cord from the electrical outlet. Call an
authorized local service representative to correct the problem.

- The equipment emits unusual noises or odors.

- The power cord is damaged or frayed.

- A wall panel circuit breaker, fuse, or other safety device has been tripped.

- Liquid has spilled into the equipment.

- The equipment is exposed to water.

- Any part of the equipment is damaged.

Safety Notes

Before Using the Machine

1

Disconnect Device

The power cable is the disconnect device for this equipment. It is attached to the back
of the machine as a plug-in device. To remove all electrical power from the equipment,
disconnect the power cable from the electrical outlet.

Laser Safety Information

CAUTION: Use of controls, adjustments or performance of procedures other
than those specified herein may result in hazardous light exposure.

With specific regard to laser safety, the equipment complies with performance
standards for laser products set by government, national and international agencies as
a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed
during all phases of customer operation and maintenance.

19

1 Before Using the Machine

Operational Safety Information

Before Using the Machine

safety guidelines at all times.

Do These:

z

Always connect equipment to a correctly grounded power outlet. If in doubt, have
the outlet checked by a qualified electrician.

Z This equipment must be connected to a protective earth circuit.

This equipment is supplied with a plug that has a protective earth pin. This plug will
fit only into an earthed electrical outlet. This is a safety feature. To avoid risk of
electric shock, contact your electrician to replace the electrical outlet if you are
unable to insert the plug into it. Never use a plug that lacks an earth connection
terminal to connect the product to an electrical outlet.

To ensure the continued safe operation of your Fuji Xerox equipment, follow these

1

z

Always follow all warnings and instructions that are marked on or supplied with the
equipment.

z

Always exercise care when moving or relocating equipment. Please contact your
local Fuji Xerox Service Department, or your local support organization to arrange
relocation of the product to a location outside of your building.

z

Always locate the equipment in an area that has adequate ventilation, and space for
servicing. See installation instructions for minimum dimensions.

z

Always use materials and supplies specifically designed for your Fuji Xerox
equipment. Use of unsuitable materials may result in poor performance.

z

Always unplug this equipment from the electrical outlet before cleaning.

Do Not Do These:

z

Never use a plug that lacks an earth connection terminal to connect the product to
an electrical outlet.

z

Never attempt any maintenance procedures that are not specifically described in the
customer documentation.

z

This equipment should not be placed in a built-in unit unless proper ventilation is
provided. Please contact your authorized local dealer for further information.

z

Never remove covers or guards that are fastened with screws. There are no
operator serviceable areas within these covers.

z

Never locate the equipment near a radiator or any other heat source.

z

Never push objects of any kind into the ventilation openings.

z

Never override or “cheat” any of the electrical or mechanical interlock devices.

z

Never operate the equipment if you notice unusual noises or odors. Disconnect the
power cord from the electrical outlet and contact your local Fuji Xerox Service
Representative or Service Provider immediately.

20

Maintenance Information

Safety Notes

Do not attempt any maintenance procedures that are not specifically described in the
customer documentation supplied with the machine.

z

Do not use aerosol cleaners. The use of cleaners that are not approved may cause
poor performance of the equipment, and could create a dangerous condition.

z

Use supplies and cleaning materials only as directed in the customer
documentation. Keep all these materials out of the reach of children.

z

Do not remove covers or guards that are fastened with screws. There are no parts
behind these covers that you can maintain or service.

z

Do not perform any maintenance procedures unless you have been trained to do
them by an authorized local dealer or unless a procedure is specifically described in
the customer documentation.

Ozone Safety Information

This product will produce ozone during normal operation. The ozone produced is
heavier than air and is dependent on copy volume. Adhering to the correct
environmental conditions as specified in the installation instructions will ensure that the
concentration levels meet safe limits.

If you need additional information about ozone, please request the Fuji Xerox
publication Ozone from your Service Provider.

For Consumables

Before Using the Machine

1

Store all consumables in accordance with the instructions given on the package or
container.

Z Keep all consumables away from the reach of children.
Z Never throw toner, toner cartridges or toner containers into an open flame.
Z Never use a vacuum cleaner when you clean spilled toner. It can cause explosion

as the toner fills the vacuum cleaner and gets sparks. Use a broom or a wet cloth.

Radio Frequency Emissions

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to the International Standard for Electromagnetic Interference (CISPR
Publ. 22) and Radiocommunication Act 1992 in Australia/New Zealand. These limits
are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Changes and modifications to this equipment not specifically approved by Fuji Xerox
may void the user’s authority to operate this equipment.

Shielded interface cables must be used with this equipment to maintain compliance
with CISPR Publ. 22 and Radiocommunications Act 1992 in Australia/New Zealand.

21

1 Before Using the Machine

Product Safety Certification

Before Using the Machine

This product is certified by the following Agency using the Safety standards listed.

Agency Standard

NEMKO IEC60950-1 Edition 1 (2001)

This product was manufactured under a registered ISO9001 Quality system.

1

22

About License

RSA BSAFE

This product includes RSA BSAFE encryption software from RSA Security Inc.

Heimdal

About License

Before Using the Machine

Copyright (c)2000 Kungliga Tekniska Högskolan (Royal Institute of Technology,
Stockholm, Sweden). All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.

3. Neither the name of the Institute nor the names of its contributors may be used to
endorse or promote products derived from this software without specific prior written
permission.

THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
INSTITUTE OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

1

JPEG Code

Our printer software uses some of the codes defined by the Independent JPEG Group.

23

1 Before Using the Machine

Legal Notice

Before Using the Machine

Copying or printing certain documents may be illegal in your country. Penalties of fines
or imprisonment may be imposed on those found guilty. The following are examples of
items that may be illegal to copy or print in your country.

z

Currency

z

Banknotes and checks

z

Bank and government bonds and securities

z

Passports and identification cards

z

Copyright material or trademarks without the consent of the owner

z

Postage stamps and other negotiable instruments

1

This list is not inclusive and no liability is assumed for either its completeness or
accuracy. In case of doubt, contact your legal counsel.

24

2 Product Overview

This chapter describes the names of each component, features and tools,
switching on and off of the machine, cable connections, and the operation of the
touch screen.

z

Machine Components.................................................................................26

z

Power On / Off ............................................................................................30

z

Circuit Breaker ............................................................................................ 32

z

Power Saver mode .....................................................................................33

z

Control Panel .............................................................................................. 36

2 Product Overview

Machine Components

This section describes the machine components and functions of the machine.

Product Overview

1

2

11

3

2

10

9

8

4

5

6

7

No. Component Function

1 Duplex automatic

document feeder

2 Document glass Originals are loaded here.

3 Control panel Consists of operation buttons, LED indicators and a touch screen.

Holds the document down.

Refer to "Control Panel" (P.36).

4 Exit 2 tray Printed or copied documents are delivered with the printed side facing

down.

5 Power switch Switches the power of the machine on/off.

6 Center output tray Printed or copied documents are delivered with the printed side facing

down.

7 Front cover Open this cover to replace consumables.

8 Tray 1, 2, 3 Accommodates paper.

9 Tray 5 (Bypass) Used for loading non-standard paper (thick-stock paper, and other

special media) that cannot be loaded in the Trays 1 to 3.

10 Auto duplex module Allows you to make double-sided copies or prints automatically.

11 Side output tray (optional) Copies and prints are delivered here facing up.

Note • In text descriptions, the duplex automatic document feeder is abbreviated as

"document feeder".

26

Tandem Tray Module + B Finisher

Machine Components

1

7

8

2

4

6

No. Component Function

1 B Finisher (optional) Allows you to staple printed or copied documents.

3

Product Overview

5

2

2 Finisher top cover button Pressed to open the upper cover of the finisher when clearing paper

jams.

3 Finisher tray Stapled documents are delivered.

4 Front cover Opened to clear staple jams, or replace staples.

5 Staple cartridge Contains staples.

6 Finisher stand Connects the machine to the finisher.

7 Finisher transport cover Opened to clear paper jams.

8 Tray 2 - 3 (optional) Accommodates paper.

Note • The B Finisher is optional. In text descriptions, the B Finisher is abbreviated as

"finisher".

27

2 Product Overview

A Finisher

Product Overview

2

1

4

2

3

No. Component Function

1 Finisher top cover Open this cover when clearing paper jams.

2 Front cover Open this cover when replacing the staple cartridge or clearing staple

jams.

3 Staple cartridge Contains staples.

4 Center tray Holds printed or copied documents.

Note • The A Finisher is optional. In text descriptions, the A Finisher is abbreviated as

"finisher".

28