Xerox ApeosPort C5540 I, ApeosPort C6550 I, DocuCentre C5540 I, DocuCentre C6550 I Quick Reference Guide

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ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I

Quick Reference Guide

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The data sav ed in th e h ar d dis k of t he mach ine ma y b e l ost if th er e is a ny p r oblem in th e h ard d is k. Fu ji Xerox is not responsible for any direct and indirect damages arising from or c aused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hac ki n g.

Important

modified in whole or part, without the written consent of the publisher. (2) Parts of this manual are subject to change without prior notice. (3) We welcome any comments on ambiguities, errors, omissions, or missing pages. (4) Never attempt any procedure on the machine that is not specif ically described in this manual. Unauthorized

operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized

operation of the equipment.

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Table of Contents

Table of Contents..........................................................1

1 Before Using the Machine .................................................3

Preface...................................................................4

Using This Guide ..........................................................5

Organization of this Guide ................................................5

Conventions ............................................................6

2 Product Overview.........................................................7

Machine Components ......................................................8

Power On / Off............................................................12

Powering On...........................................................12

Powering Off...........................................................12

Table of Contents

Circuit Breaker............................................................13

Power Saver Mode........................................................14

Changing the Power Saver Mode Change Interval ..........................14

Exiting the Power Saver Mode ...........................................16

Control panel.............................................................17

3 Basic Operations ........................................................19

Copying .................................................................20

Step 1 Loading Documents ..............................................20

Step 2 Selecting Features ...............................................22

Step 3 Entering the Quantity .............................................22

Step 4 Starting the Copy Job.............................................23

Step 5 Confirming the Copy Job in the Job Status ..........................24

Operations during Copying ..............................................24

Printing..................................................................26

Scanning ................................................................27

Step 1 Loading Documents ..............................................27

Step 2 Selecting Features ...............................................29

Step 3 Starting the Scan Job.............................................30

Step 4 Confirming the Scan Job in the Job Status ..........................31

Step 5 Saving the Scanned Data .........................................31

Stopping the Scan Job ..................................................32

Mailbox..................................................................33

System Settings Procedure.................................................34

4 Paper and Other Media ...................................................37

Paper Types .............................................................38

Paper Type............................................................38

Loading Paper............................................................41



Loading Paper in the Trays 1 to 2.........................................41

Loading Paper in the Tray 3 .............................................42

Loading Paper in the Tray 4 .............................................43

Loading Paper in the Tray 5 (Bypass).....................................43

Loading Paper in the Tray 6 .............................................44

Loading Tab Paper .....................................................45

Changing the Paper Size ..................................................46

Changing the Paper Size for the Trays 1 to 2...............................46

Changing the Paper Size for the Trays 3 to 4...............................47

Changing the Paper Size for the Tray 6 ...................................49

5 Maintenance............................................................. 51

Replacing Consumables ................................................... 52

Replacing Toner Cartridges..............................................52

Replacing the Waste Toner Container.....................................54

Replacing Drum Cartridge R1............................................55

Replacing Drum Cartridge R2/R3/R4......................................59

Replacing the Staple Cartridge (Finisher C or Booklet finisher C) .............63

Replacing the Booklet Staple Cartridge (Booklet finisher C) ..................64

Emptying Punch Scrap Container (Finisher C or Booklet finisher C)...........66

Executing Auto Gradation Adjustment .......................................67

6 Problem Solving......................................................... 71

Fault Clearance Procedure.................................................72

Image Quality Problems ...................................................73

Paper Jams ..............................................................74

Paper Jams in the Trays 1 to 2...........................................75

Paper Jams in the Tray 3................................................75

Paper Jams in the Tray 4................................................76

Paper Jams in the Tray 5 (Bypass) .......................................76

Paper Jams in the Tray 6................................................77

Paper Jams in the Transfer Module.......................................79

Paper jams in the Bottom Left Cover......................................80

Paper jams in the Bottom Right Cover.....................................81

Paper jams in the Output Tray ...........................................82

Paper jams in the Finisher C and the Booklet finisher C .....................83

Document Jams ..........................................................94

Stapler Faults ............................................................97

Staple Jams in the Staple Cartridge (Finisher C or Booklet fi nisher C) ......... 98

Staple Jams in the Booklet Staple Cartridge (Booklet finisher C).............. 99

Index...................................................................101

1 Before Using the Machine

This chapter contains descriptions about how to use this document, as well as cautions on using the product safely and legally.

Preface .........................................................................................................4

Using This Guid e ......... .. ............................. ............................ ................ ......5

1 Before Using the Machine

Preface

Before Using the Machine

Thank you for selecting the Fuji Xerox ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I.

This guide provides all the necessary copy/p rint/scan operating procedures, maintenance information like clearing paper jams, daily care, and precautions.

Please read this guide thoroughly to obtain the best per formance on this product. After reading this guide, be sure to keep it handy for quick reference.

Since the machine is equipped with anti-counterf eit features, in some rare cases, certain kinds of documents may be unable to copy.

February 2005

Fuji Xerox

In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures.

As a member of the International Energy Star Program, Fuji Xerox confirms this product satisfies the requirements for International Energy Star Program standards.

Fuji Xerox shares the global concern about environmental conservation and has integrated that concern in its business activities–from research and development to disposal. We have implemented a number of programs to lessen the burden on the environment. For example, we have totally eliminated ozone-depleting chlorofluorocarbons from our manufacturing facilities.

We are committed to leadership in the conservation of resources by reusing and recycling post-consumer waste material such as paper, cartridges, and parts from our customer's copiers and printers. Along with our efforts to make environmental values a part of the Fuji Xerox culture, ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I adopts recycled components that satisfy our strict quality standards.

Important Note: This equipment will be inoperable when main power fails.

Using This Guide

This section describes the organization of this guide. This guide has been produced for people who operate the ApeosPort C6550 I/C5540

I, DocuCentre C6550 I/C5540 I on a regular daily bas is. When reading t his guide, read the chapter that is of particular relevanc e to the operation you are performing.

Organization of this Guide

This guide consists of the following chapters.

 1 Before Using the Machine

Describes how to use this document, as well as cautions on using the product safely and legally.

 2 Product Overview

Describes basic information such as identifying the major components, how to switch the machine on and off, how to use the touch screen, and how to set t he power saver feature.

3 Basic Operations

Describes the basic operations of the machine including copying, printing and scanning.

Before Using the Machine

4 Paper and Other Media

Describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays.

5 Maintenance

Describes how to replace consumables and perform auto gradation adjustment.

6 Problem Solving

Describes troubles that may occur with the machine and their solutions.

Before Using the Machine

1 Before Using the Machine

Conventions

In this document, “Computer” refers to a personal computer or workstation.

The following icons are used in this guide. ImportantIndicates important information that you should read. Note Indicates additional information on operations or featur es.

The following conventions are used in this guide: " " : The cross-reference is within this guide. " " : Ref ers to names of CD-ROM, features, and touch screen

[ ] : Refers to folders, files, applications, button or menu names

< > button: Indicates a hardware button on the computer. < > key: Indicates a key on the keyboard of the computer.

Orientation of documents or paper is described in this guide as follows:

messages and input text.

displayed in the touch screen, as well as th e names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

, ,Long Edge Feed (LEF): Loading with one of the long edges of the document

or paper.

, ,Short Edge Feed (SEF): Loading with one of the short edges of the doc ument

or paper.

LEF Orientation SEF Orientation

Paper feed direction Paper feed direction

2 Product Overview

This chapter describes basic operation about the machine, such as the names of each component, switching on and off of the machine, and the operation of the touch screen and power saving settings.

Machine Components ...................................................................................8

Power On / Off...... ............................. ............................. ............... .............12

Circuit Breaker............................................................................................13

Power Saver Mode .....................................................................................14

Control panel ................. .. ............................. ............... ............................. ..17

Product Overview

Warning

2 Product Overview

Machine Components

This section describes the main components and their functions of the ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I (hereinafter called “the machine”).

Do not touch areas with warning labels indicating high temperature. You may get burned.

No. Component Function

1 Duplex automatic

document feeder

(250 sheets) 2 Document glass Load documents here. 3 Control panel It consists of operation buttons, LED indicators and a touch screen.

4 Power switch Switches the power of the machine on/off. 5 Toner cover Open this cover to access the insides of the machine to replace the

6 Front cover Open this cover to access the insides of the machine to clear paper

7 Tray 1, 2, 3, 4 Load papers here. 8 Bottom left cover Open this cover to access the insides of the machine to clear paper

This automatically feeds 2 sided originals from a stack.

Refer to "Control panel" (P.17).

toner cartridge.

jams or replace consumables.

jams. If the Tray 6 is installed in the machine, move the Tray 6 to the left first.

Machine Components

No. Component Function

9 Locking casters Used for locking the wheels of the machine. Lock these casters afte r

moving the machine to its installation site. 10 Tray 6 (optional) Load papers here. 11 Tray 6 top cover Move the Tray 6 to the left and then open the top cover to clear paper

jams. 12 Tray 5 (Bypass) Used for loading non-standard paper (thick-stock paper, and other

special media) that cannot be loaded in the Trays 1 to 4, and 6. 13 Tray 5 (Bypass)

Top cover

Open this cover to access the insides of the machine to clear paper

jams.

Product Overview

14 USB2.0 interface

connector (optional)

15 Ethernet 10Base-T /

100Base-TX connector

Use to connect a USB cable.

Use to connect a network cable.

No. Component Function

16 Left cover The left cover slightly opens when the top cover is opened. Open this

cover widely to clear paper jams. 17 Top cover Open this cover to access the insides of the machine to clear paper

jams. 18 <Confirmation> indicator This indicator lights to confirm that the document is loaded correctly. 19 Document guides Use this guides to align the edges of the document. 20 Document feeder tray Load documents here. 21 Document output tray Receives scanned documents. 22 Document stopper Used when copying or scanning large size documents such as A3.

Open the stopper rightward when using it.

Product Overview

2 Product Overview

No. Component Function

23 Output tray Receives documents.

Two types of trays are available: a normal output tray and an optional

offset stacking tray.

Note • When paper whose size is less than A4 is output from the

machine with an output stacking unit, push in the extension flap.

24 Circuit breaker Circuit breaker automatically turns the machine off when a current

leakage is detected. 25 Bottom right cover Open this cover to access the insides of the machine to clear paper

jams.

If a finisher is installed in the machine, open the front cover of the

finisher first.

26 Waste toner container

cover 27 Waste toner container Used to collect waste toner. 28 Fuser Fuses the printed image on the paper by fusing the toner. Do not touch

29 Lever Used to draw out the transfer unit. 30 Transfer unit Transfers toner images on the drum to paper. Open this cover to access

31 Drum cartridges A drum cartridge comprises of photosensitive elements. Drum cartridges

32 Toner cartridges Four toner (image forming powder) cartridges are provided: Black (K1,

Open this cover to access the insides of the machine to replace the waste toner container.

this unit as it is extremely hot.

the insides of the machine to clear paper jams.

are arranged in ord er R1, R2, R3 and R4 from the left as y ou face the main body.

K2), Cyan (C), Magenta (M) and Yellow (Y).

Finisher C, Booklet finisher C

Machine Components

Product Overview

No. Component Function

1 Punch scrap container Collects the scraps from the puncher. Draw out the box when throwing

the dust away. 2 Output tray Receives documents. 3 Exit cover Open this cover to access the insides of the machine to clear paper

jams. 4 Finisher tray Receives documents, when stapling or punching is selected. 5 Staple cartridge Staples are stored. Remove this cartridge to replace staples or clear

staple jams. 6 Booklet tray

(Booklet finisher C only)

7 Front cover Open this cover to access the insides of the machine to clear paper or

8 Booklet unit

(Booklet finisher C only)

9 Booklet staple cartridge Two staple cartridge for booklet creation (gutter) are installed. Remove

Note • a finisher C and a booklet finisher C are optional. In text descriptions, the finisher C or

booklet finisher C is abbreviated as "finisher".

Receives documents, when folding is selected in the Booklet Creation.

staple jams, replace staples, or throw punch dust away.

This unit is for folding documents in half and stapling the folded

documents.

this cartridge to replace staples or clear staple jams.

Product Overview

2 Product Overview

Power On / Off

Switch on the power before operating the machine. The machine is ready for operation wi thin 150 seco nds after t he power is s witched o n.

It may take longer due to the image quality adjustment according to the machine condition.

Turn the machine off at the end of the day or when it is not in use for a long period of time. Also, use [Power Saving] feature when not in use for a while to reduce the power consumption.

Important • Switching off the power of the machine may cause loss of data being processed.

For information about power saving feature, refer to "Power Saver Mode" (P.14).

Powering On

The procedure for turning on the power is as follows.

1 Open the cover and press the

power switch to the [ | ] position to turn the power on.

Note • The “Please wait...” message

indicates that the machine is warming up. The machine cannot be used while it is warming up.

Powering Off

The procedure for turning the power off is as follows.

Important • Switching off the power of the machine during data processing stored in the memory may

cause loss of data being processed.

1 Before turning the power off, make sure that all copy or print jobs have completely

finished. Also, make sure that the Online indicator is not lit.

Important • Never turn the power off in the following instances:

• While data is being received

• While jobs are being printed

• While jobs are being copied

• While a scan is being executed

2 Press the power switch to the [ ] position.

Important • Power off processing is performed internally on the machine for a while after the power

switch is turned off. Therefore, do not unplug the power cord from the power outlet immediately after turning the power switch off.

Note • Before you turn the power back on after turning it off, first make sure that the touch screen

has gone out.

Circuit Breaker

The machine is provided with a circuit breaker.

In the event of a current leakage, the breaker will automatically cut off the power circuit to prevent any leakage or fire from occurring.

The circuit breaker is normally pressed to the upper side, respectively, as shown in the figur e on the right.

If the circuit breaker is pressed to the lower sides, respectively, unusual conditions may occur. Please contact our Customer Support Center.

Circuit Breaker

Product Overview

2 Product Overview

Power Saver Mode

The machine is installed with a Power Saver feature that will automatically cut off the electricity to the machine if no copy or print data is received for a certain duration.

The Power Saver feature has two modes, a [Low Power mode] and [Sleep mode]. The machine enters the [Low Power mode] after the preset time has elapsed if the

machine is left unused for a fixed period of time. The machine then enters the [Sleep mode] if a further preset time elapses.

Low Power Mode

(

Power consumption: ApeosPort C6550 I/DocuCentre C6550 I142.7W

In this mode, the power to the control panel and fuser unit is lowered to save power. The touch screen goes o ut, and t he <Power Save r> butt on on the c ontr ol pa nel ligh ts.

To use the machine, press the <Power Saver> button. The <Power Saver> button goes out to indicate that the Power Saver feature is canceled.

Sleep Mode

ApeosPort C5540 I/DocuCentre C5540 I134.5W)

(

Power consumption: ApeosPort C6550 I/DocuCentre C6550 I5.7W

ApeosPort C5540 I/DocuCentre C5540 I3.8W)

In this mode, the power is lowered more than in the Low Power mode. The touch screen goes o ut, and t he <Power Save r> butt on on the c ontr ol pa nel ligh ts.

To use the machine, press the <Power Saver> button. The <Power Saver> button goes out to indicate that the Power Saver feature is canceled.

Changing the Power Saver Mode Change Interval

The procedure for setting the Power Saver feature is as follows. To activate the Power Saver feature, set the Sleep Mode button to Enabled, and set

both the times until the activation of Low Power Mode and Sleep Mode.

Note • The time to activation of Low Power Mode and Sleep Mode can each be specified in 1

minute increments, from 1 to 240 minutes.

1 Press the <Log In/Out> button.

<Log In/Out> butt

2 Enter the UserID with the numeric

keypad or a keyboard display ed by selecting [Keyboard], and select [Confirm].

Note • The default UserID is “11111”. When using the Authentication feature, a password is

required. The default password is “x-admin”.

3 Select [System Settings]

4 Select [System Settings].

5 Select [Common Settings].

Power Saver Mode

Product Overview

6 Select [Machine Clock/Timers].

7 Select [ ]. 8 Select [Auto Power Saver], and select [Change Settings]. 9 Using [ ] [ ], configure a power

saver mode migration time from 1 to 240 minutes, in 1 minute increments.

From Last Selection to Low Power Mode

Set the time to move to the [Low Power Mode] after the last operation.

Note • The default for [From Last Selection to Low Power Mode] is [15] minutes. The Low Power

Mode cannot be set to [Disabled] .

From Last Selection to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note • The default for [From Last Selection to Sleep Mode] is [60] minutes. Configure the [From

Last Selection to Sle ep Mode] tim e to be lo nger tha n the [From Last Sel ection to L ow Power Mode] time.

10 Select [Save]. 11 Select [Close] repeatedly until the [System Settings] screen is displayed. 12 Select [Exit] to exit the System Administration mode.

2 Product Overview

Exiting the Power Saver Mode

The following describes how to exit the Power Saver mode. The Power Saver mode is cancelled in the following instances:

Pressing the <Power Saver> button

Receiving data

Product Overview

1 Press the <Power Saver> button.

<Power Saver> button

Control panel

11 12 13

The following describes the names and functions of components on the control panel.

Control panel

1 4 9

2 3



5 6 7 8

123

456

789

0＃

151718

No. Component Function

1 Brightness dial Adjusts the brightness of the touch screen. Use this dial to adjust the

brightness of touch screen when it is too dark to read. 2 Touch screen This touch screen displays messages required for operation and buttons

for various features. You can directly touch the touch screen to instruct

operations in screens and set features. 3 <Online> indicator This indicator lights when the machine is sending or receiving data to or

from a client.

Product Overview

4 <Job in Memory> indicator This indicator lights when data is stored in the machine's memory. 5 <Job Status> button Pressing this button allows you to confirm or cancel currently executing

or completed jobs, or to confirm or print saved documents.

In text descriptions, this button is indicated as the <Job Status> button. 6 <Review> button Press this button to open the [Review] screen. In this screen, you can

check a list of the status of copy and scan features whose settings have

changed from the defaults.

In text descriptions, this button is indicated as the <Review> button. 7 <Machine Status> button Pressing this button allows you to confirm the machine status and

meters, check the state of consumables, and print reports.

In text descriptions, this button is indicated as the <Machine Status>

button. 8 <Log In/Out> button When this button is pressed, the UserID input screen is displayed for

System Administration mode or Login Setup/Auditron Administration.

In text descriptions, this button is indicated as the <Log In/Out> button. 9 <Power Saver> button If the machine is not operated for a while, the machine's power

consumption is lowered to enter the Power Saver mode. In the Power

Saver mode, this button lights up. To cancel the Power Saver mode,

press this button again.

In text descriptions, this button is indicated as the <Power Saver>

button.

10 Power switch Switches the power of the machine on/off. 11 <Clear All> button Returns the statuses of all displayed services to their default values.

The machine will be reset to this state after it is turned on.

In text descriptions, this button is indicated as the <Clear All> button.

Product Overview

2 Product Overview

No. Component Function

12 <Interrupt> button Select this button to temporarily stop a continuous copy job or printing to

give another job higher priority. During an interrupt, the interrupt

indicator lights up. Pressing the <Interrupt> button again cancels the

interrupt and the previous operation is resumed.

In text descriptions, this button is indicated as the <Interrupt> button.

13 <Stop> button Press this button to stop the current copy job or communications.

In text descriptions, this button is indicated as the <Stop> button.

14 <Start> button Press this button to start copying or scanning.

In text descriptions, this button is indicated as the <Start> button.

15 Numeric keypad Press these buttons to enter the number of copies, passwords and other

numerical values.

In text descriptions, these buttons are indicated as the “numeric

keypad”.

16 <C> (Clear) button Press this button if you have entered the wrong numerical value with the

numeric keypad.

In text descriptions, this button is indicated as the <C> button.

17 <Copy>

<Custom 2> <Custom 3> buttons

Used to call a custom feature.

You can assign a feature to the buttons selected from the features

displayed on the [Menu] screen and [Language].

18 <All Services> button Used to display the [Menu] screen.

In text descriptions, these buttons are indicated as the <All Services>

button.

3 Basic Operations

This chapter describes the basic operations of the machine.

Copying.......................................................................................................20

Printing........................................................................................................26

Scanning.....................................................................................................27

Mailbox .......................................................................................................33

System Settings Procedure........................................................................34

3 Basic Operations

Copying

This section describes the basic copy procedures. The following shows the reference section for each procedure.

Step 1 Loading Documents.........................................................................................................20

Step 2 Selecting Features............................................................................................................22

Step 3 Entering the Quantity.......................................................................................................22

Step 4 Starting the Copy Job.......................................................................................................23

Step 5 Confirming the Copy Job in the Job Status.....................................................................24

Basic Operat io ns

Step 1 Loading Documents

There are two methods for loading documents:

Document Feeder

Single sheet

Multiple sheets

Document Glass

Single sheet

Bound documents, such as books

Document Feeder

The document feeder supports single and multiple sheet documents with sizes from

139.7 x 210 mm (A5, A5 , 5.5 x 8.5 inches, 5.5 x 8.5 inches ) to 297 x 432 mm (A3, 11 x 17 inches).

The document feeder accepts the following number of sheets.

Document type (weight)

Number of

sheets

Lightweight paper (38 - 49 g/m2)250 Plain paper (50 - 80 g/m Heavyweight paper

(81 - 128 g/m Heavyweight paper

(129 - 200 g/m

)

)250

150

100

The document feeder automatically detects standard size documents. For nonstandard size documents, input the size in the [Original Size] field.

Important • Place folded or creased documents on the document glass to avoid paper jams in the

document feeder.

• 2 sided scanning of lightweight paper (38 - 49 g/m2) is not supported.

1 Remove any paper clips and

Warning

staples before loading the documents.

2 Adjust the movable document

guides to match the size of the document loaded.

Note • When loading a large

document such as A3, open the document stopper rightward.

3 Place the document face up (the

face of 2 sided document up) in the center of the document feeder.

Note • The <Confirmation> indicator

lights up when the document is loaded correctly.

Copying

Basic Operat io ns

Document glass

You can place a single sheet, a book or other similar documents up to 297 x 432 mm (A3, 11 x 17 inches) on the document glass.

The document feeder automatically detects standard size documents. For nonstandard size documents, input the size in the [Original Size] field.

1 Open the document cover.

Do not press the document with excessive force when copying heavy w eight documents. A broken document glass may injure you.

Do not look on the light during copying, when you make copies with the document cover open. It may cause eyestrain or pains in your eyes.

2 Place the document face down,

and align it against the top left corner of the document glass.

3 Close the document cover.

Note • When a standard size

document is placed on the document glass, the size of the document is displayed in the message area.

Basic Operat io ns

3 Basic Operations

Step 2 Selecting Features

You can select the features from the [Copy] tab.

Note • Features displayed may vary depending on the model you are using.

• To use the Login Setup feature or Auditron Administration feature, you need a UserID and

Password, or just a UserID. Ask the system administrator for the UserID and Password.

1 Press the <All Services> button.

<All Services> butto

2 Select [Copy].

3 If the previous settings still remain,

press the <Clear All> button.

<Clear All> button

4 Select the features to set from each

tab as necessary.

Step 3 Entering the Quantity

You can enter up to 9999 for the number of copies.

1 Enter the number of copies using

the numeric keypad. The number of copies entered appears on the upper right of the touch screen.

numeric keypad

2 If you enter an incorrect value,

press the <C> button an d enter the correct value.

Step 4 Starting the Copy Job

Copying

<C> button

Press the <Start> button.

Important • If the document has been set

in the document fe eder, do not press the document while it is being conveyed.

Note • If a problem occurs, an error

message appears in th e touch screen. Solve the problem in accordance with the m essage.

• You can set the next job during copying.

If You Have More Documents

If you have another document, select t he [Next Origi nal] on the t ouch screen while the current document is being scanned . You can scan mul tipl e documen ts for later out put.

<Start> button

1 Select [Next Original] while scanning is in progress.

Note • When using the document feeder, load the next document after the machine has finished

scanning the first document.

• When the above screen is displayed and no operation is performed during a certain period of time, the machine automatically assumes that there are no more documents.

2 Load the next document.

Basic Operat io ns

3 Press the <Start> button.

If you still have more documents, load the next document and press the <St a rt> button.

4 When all documents have been scanned, select [Last Original].

3 Basic Operations

Step 5 Confirming the Copy Job in the Job Status

Press the <Job Status> button.

<Job Status> button

Basic Operat io ns

2 Confirm the job status.

Note • Select [ ] to return to the

previous screen or [ ] to move to the next screen.

Operations during Copying

This section describes available operat ions during copying. The following shows the reference section for each feature.

Stopping the Copy Job................................................................................................................24

Changing the Number of Copies.................................................................................................25

Interrupting the Copy Job...........................................................................................................25

Stopping the Copy Job

To cancel copying, follow the procedure below.

1 Press either [Stop] on the touch

screen or the <Stop> button on the Control Panel.

2 Select [Stop].

3 If the screen of step 1 does not

appear, press the <Job Status> button.

<Stop> button

<Job Status> butto

4 Select the job to cancel, and then

select [Stop].

Changing the Number of Copies

You can change the number of copies during scanning or copying the document.

1 Press either [Stop] on the touch

screen or the <Stop> button on the Control Panel.

2 Select [Change Quantity]. 3 Set the number of copies with the

numeric keypad.

Copying

Basic Operat io ns

<Stop> button

4 Press the <Start> button.

Note • You can set the values greater than the number of copies that have already copied. If you

set the same value as the number of copies that have already copied, the copy job is not executed.

Interrupting the Copy Job

You can temporarily suspend the current con tinuous copy job to give another job higher priority.

1 Press the <Interrupt> button.

Note • The interrupt indicator lights

up to indicate the machine is in the job interrupt mode.

2 Load the interrupt document and set features if necessary. 3 Set the number of copies with the numeric keypad.

<Interrupt> button

4 Press the <Start> button. 5 After you have finished making the interrupt copy, press the <Interrupt> button.

Note • The interrupt indicator goes out to indicate the interrupt is canceled.

• Remove the interrupt document from the document glass when using the document glass.

6 Press the <Start> button.

Basic Operat io ns

3 Basic Operations

Printing

This section describes basic print procedures.

Print procedures vary depending on the application software you are using. For more information, refer to the documentation provided with each application.

1 Select [Print] from the application's [File] menu. 2 Confirm the [Printer Name] and click [Properties] if necessary. 3 Configure the

properties if necessary.

4 Click [OK]. 5 Click [OK] in the

[Print] dialog box.

Scanning

This section describes basic scan procedures . The following shows the reference section for each procedure.

Step 1 Loading Documents........................................................................................................20

Step 2 Selecting Features...........................................................................................................22

Step 4 Starting the Copy Job.................................................... ...... .................................. ..... .. ...23

Step 4 Confirming the Scan Job in the Job Status...................................................................... 31

Step 5 Saving the Scanned Data................................................................................................. 31

Step 1 Loading Documents

There are two methods for loading documents:

Document Feeder

Single sheet

Multiple sheets

Document Glass

Single sheet

Bound documents, such as books

Document Feeder

The document feeder supports single and multiple sheet documents with sizes from 140 x 210 mm (A5, A5 , 5.5 x 8.5 inches, 5.5 x 8.5 inches ) to 297 x 432 mm (A3, 11 x 17 inches).

The document feeder accepts the following number of sheets.

Document type (weight)

Basic Operat io ns

Number of

sheets

Lightweight paper (38 - 49 g/m2)250 Plain paper (50 - 80 g/m Heavyweight paper

(81 - 128 g/m Heavyweight paper

(129 - 200 g/m

)

)250

150

100

The document feeder automatically detects standard size documents. For nonstandard size documents, input the size in the [Original Size] field.

Important • Place folded or creased documents on the document glass to avoid paper jams in the

document feeder.

• 2 sided scanning of lightweight paper documents (38 - 48 g/m

) is not supported.

Basic Operat io ns

Warning

3 Basic Operations

1 Remove any paper clips and

staples before loading the documents.

2 Adjust the movable document

guides to match the size of the document loaded.

Note • When loading a large

document such as A3, open the document stopper rightward.

3 Place the document face up (the

face of 2 sided doc ument up) in the center of the document feeder.

Note • The <Confirmation> indicator

lights up when the document is loaded correctly.

Document Glass

The document glass accepts single-sheet or book form documents of sizes up to 297 x 432mm (A3, 11 x 17 inches).

The document feeder automatically detects standard size documents. For nonstandard size documents, input the size in the [Scan Size] field.

1 Open the document cover.

Do not press the document with excessive force when scanning heavyweight documents. A broken document glass may injure you.

Do not look on the light during scanning, when you scan documents with the document cover open. It may cause eyestrain or pains in your eyes.

2 Place the document face down,

and align it against the top left corner of the document glass.

3 Close the document cover.

Note • When a standard size

document is placed on the document glass, the size of the document is displayed in the message area.

Step 2 Selecting Features

You can select features from the [Basic Scanning] tab. From the [Menu] tab, you can select from 4 scan modes: E-mail, Scan to Mailbox, Job

Template, and Scan to FTP/SMB.

E-mail

Scans a document and sends the scanned data as an e-mail attachment.

Scan to Mailbox

Scans a document and saves the scanned data to a mailbox of the machine.

You need to create a mailbox in advance. For information on how to create a mailbox, refer to "Mailbox" (P.33).

Network Scanning

Scans a document after specifying the f ile (job templa te) set with scanning condit ions, information about the forwarding destination server and others.

Scan to FTP/SMB

Scanning

Basic Operat io ns

Scans a document and sends the scanned data t o a network compute r via t he FTP or SMB protocols.

Note • Features displayed may vary depending on the model you are using.

• When usin g the Auditron mode , a U serID an d pas sword m ight b e requ ired. As k the mach ine

administrator for the UserID and password.

• The network settings of the machine must be configured in order to use the scan features. For information about network settings, refer to the Network Administrator Guide.

Below is an explanation of how to use the Scan to Mailbox feature.

1 Press the <All Services> button.

<All Services> butto

2 Select [Scan to Mailbox].

Basic Operat io ns

3 Basic Operations

3 If the previous settings still remain,

press the <Clear All> button.

<Clear All> button

4 Specify the mailbox to save to.

5 Select the features to set from each

tab as necessary.

Step 3 Starting the Scan Job

Press the <Start> button.

Important • If the document has been set

in the document feeder, do not press the document while it is being conveyed.

Note • If a problem occurs, an error

message appears in the touch screen. Solve the problem in accordance with the m ess age.

• The following job configurations can be performed while scanning.

If You Have More Documents

If you have another document, select the [Next Origi nal] on the t ouch screen whil e the current document is being scanned. This a llows you to scan several documents as one set of data.

Up to 999 pages can be stored.

Note • If the number of document pages exceeds this maximum, then scanning stops. Follow the

displayed message, and either abort the operation, or save the scanned document data.

<Start> button

1 While documents are being scanned, select [Next Original].

Note • When using the document feeder, the machine waits for the next sets of documents after it

has finished scanning the first set.

• You can change the scan settin gs for the next docu me nt by se lec ting [Change Scan Settings] displayed after selecting the [Next Original].

• When the above screen is displayed and no operation is performed during a certain period of time, the machine automatically assumes that there are no more documents.

2 Load the next document.

3 Press the <Start> button.

If you still have more documents, load the next document and press the <St a rt> button.

4 When all documents have been scanned, select [Last Original].

Step 4 Confirming the Scan Job in the Job Status

Press the <Job Status> button.

Scanning

Basic Operat io ns

2 Confirm the job status.

Note • Select [ ] to return to the

previous screen or [ ] to move to the next screen.

Step 5 Saving the Scanned Data

When you select Scan to Mailbox , the document st ored i n a mailbox of t he machine is imported into your computer. Importing can be done in the following ways:

Import using application

Uses a network scan driver.

<Job Status> button

Import using Mailbox Viewer 2

Uses Mailbox Viewer 2 (application software ) produced by Fuji Xerox.

Import using CentreWare Internet Services

Uses CentreWare Internet Services.

Import using WebDAV protocol

Uses application supporting the WebDAV protocol produced by Fuji Xerox, such as CentreWare EasyOperator.

Basic Operat io ns

3 Basic Operations

Stopping the Scan Job

Follow the procedure below to cancel a scan.

1 Press either [Stop] on the touch

screen or the <Stop> button on the Control Panel.

2 Select [Stop].

3 If the screen in procedure 1 does

not appear, press the <Job Status > button.

<Stop> button

<Job Status> button

4 Select the job to cancel, and then

select [Stop].

Note • When a scan is cancelled,

scan data already stored in a mailbox is deleted.

Mailbox

You can create mailboxes to s tore print and scan documents. Up t o 500 mailboxes can be registered.

1 Select [Setup Menu] in the [All

Services] screen.

2 Select [Mailbox].

3 Select the mailbox to be registered,

and select [Create/Delete].

Note • Select [ ] to return to the

previous screen or [ ] to move to the next screen.

• By entering a three-digit number with the numeric keypad, you can specify the mailbox directl y.

4 When creating a new mailbox, the

password setting screen appears.

Not setting a password

1) Select [Off], and then select [Save].

Setting a password

1) Select [On], and then enter a password.

Basic Operat io ns

2) Select [Save].

5 Select the item to be set, and

select [Change Settings].

6 Select the setting value. 7 Select [Save].

Basic Operat io ns

3 Basic Operations

System Settings Procedure

To make or change the system settings, it is necessary to be in the System Administration mode.

This section describes the basic procedures for system settings.

1 Press the <Log In/Out> button.

<Log In/Out> butt

2 Enter the UserID with the numeric

keypad or a keyboard display ed by selecting [Keyboard], and select [Confirm].

Note • The default UserID value is

“11111”. When using the Authentication feature, a password is required. The default password value is “xadmin”.

3 Select [System Settings].

User Mode

While still in the System Administration mode, you can carry out normal operations such as copying and scanning.

Note • To exit a mode entered from [User Mode], use the following procedure.

(1) Press the <Log In/Out> button. (2) In the [System Administrator Login] screen, select [Cancel].

System Settings

You can set or register the system settings.

4 Select the item to be set.

5 Set any feature. 6 After setting the feature, select [Save].

7 When the settings are completed,

select [Close] until the [System Settings] screen appears.

8 Select [Exit].

System Settings Procedu r e

Basic Operat io ns

4 Paper and Other Media

This chapter describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays.

Paper Types ...............................................................................................38

Loading Paper ............................................. .......................... .....................41

Changing the Paper Size........................ .. .................... .................... .. ........46

4 Paper and Other Media

Paper Types

This section describes the kinds of paper available for this device. Use of inappropriate paper may result in paper jams, cause reduced print quality,

malfunctions and other trouble. To make full and effe ct use of the machine's performance, we recommend using only paper recommended by Fuji Xerox.

If you want to use paper not recommended by Fuji Xerox, contact our Customer Support Center.

Important • The printed image may fade due to moisture such as water, rain or vapor. For more

information, contact our Customer Support Center.

Paper and Other Media

Paper Type

Plain Paper (Printable Paper)

When using supplier paper (known as printable paper) for copying or printing, make sure that it complies with t he following specifi cations. However, it is recommended that you use the standard paper types introduced on the next page, to achieve clear copy and print results.

Paper tray Weight Loadable quantity

Trays 1 to 2 64 to 176 g/m

Tray 3 980 sheets

Tray 4 1,280 sheets

Tray 5 (bypass) 64 to 280 g/m

Tray 6 (high capacity) (optional)

Ream Weight: 55 - 151 kg

Ream Weight: 55 - 240 kg 64 to 176 g/m

Ream Weight: 55 - 151 kg

560 sheets (Xerox P paper)

(Xerox P paper)

(Xerox P paper) Up to 27mm 250 sheets

(Xerox P paper) 2,300 sheets

(Xerox P paper)

Important • Printing with paper whose type or size differs from the paper specified by the printer driver,

or printing from a tray not supporting the loaded paper can result in paper jams. To ensure correct printing, select the correct paper size, paper type, and paper tray.

Note • Basic weight means a weight of 1 m

• Ream weight means weight of 1,000 sheets of paper in duodecimo size (788x 1,091mm).

• When paper smaller than B5 in size such as postcards are continuously printed, the

temperature of the non-paper passage side on the fuser unit increases. consequently the message “Please wai t” appea rs and t he pr int job is su spend ed. The printin g resum es aft er 1 to 2 minutes. When pri nti ng on a s in gle sheet of paper small er than A5 in size, the m es sag e “Please wait” may appear and the print job is suspended more than 30 seconds.

of a paper sheet.

Standard

Recommended paper

Paper GSM

FX P Paper 64 g/m Colotech+ 90 g/m FX J Paper 80 g/m FX JD Paper 98 g/m OHP (V516) FXK-X(A704 A4) 75 g/m AG KXPI Blue(A3) 80 g/m Paper Q 80 g/m Premier(3R91720) 80 g/m Purple Wrap 80 g/m No.1 (Xerox Brand) 80 g/m No2. (Package Green) 80 g/m Purple Wrap (212A00297) 80 g/m Premier(Black) 80 g/m Business(3R91820) 80 g/m

Paper Types

2 2 2 2

2 2 2 2 2 2 2 2 2 2

Paper and Other Media

Usable paper

Paper stock that can be used

Special Media

Copy or print can be made on the following paper by using tray 5 (bypass). These papers are called Special Media. The types of the special media that can be used are as follows.

Paper

GSM (Unit g/m2)

and Paper type

FXK-H(H804 A4) 80 g/m2 : Plain A (64 - 80 g/m2) Indagiat(K704 A4) 75 g/m Paper N 80 g/m Performer (3R90649) 80 g/m AG KXPI Red 80 g/m No. GA(Package:Orange) 70 g/m

: Plain A (64 - 80 g/m2)

Paper Paper Type

Labels 3R97408 Label 1 (105 - 176 g/m2)

Note • For more information about other heavyweight or special media, contact our Customer

Support Center.

Paper and Other Media

4 Paper and Other Media

Storing and Handling Paper

Please keep the following points in mind when storing paper

Store paper inside a cabinet or other dry place. Paper that has absorbed moisture can cause paper jams and image quality defects.

After opening a package of paper, wrap up the remaining paper to store it. It is recommended that you include moisture prevention packets.

Paper should be stored flat to prevent bends or warping.

Please adhere to the following when setting paper into the tray

Align the stack of paper neatly before setting it in the tray.

Do not use paper that is folded, creased, or heavily warped.

Do not use waved or curled paper.

Do not load paper of mixed size together into the tray.

Transparency paper and label paper can cause paper jams, and multiple sheets can be fed to the printer at once. Be sure to carefull y fan these types of paper.

When continuously outputting onto transparencies, transparency sheets sometimes will stick to each other. Remove transparencies from the output tray every 20 or so sheets, and fan them to cool them down.

Loading Paper

Warning

This section describes how to load paper.

Types of paper loaded in trays

The machine automatically detects the size and orientation of loaded paper in trays. You need to set a paper type, however. Norma lly, each of the trays is set to pl ain paper. When loading paper other than plain paper in trays, change the paper type setting. Plain paper, recycled paper and bond paper can also be named and set as userdefined paper. Up to five paper types can be set as user-defined paper.

Automatic Tray Selection

Loading Paper

If you set paper source on the [Paper/Output] tab to [Paper Tray] in the PCL print driver's properties screen when making prints, the machine automatically selects the corresponding paper tray according to the size and orientation of the document to print. This is called [Automatic Tray Selection].

When making copies, automatic tray selection is active if [Auto] is selected for [Paper Select]. If the machine judges that there are two or more corresponding trays in automatic tray selection, the mac hine gives higher priorit y to the tray having the highest [Paper Type Priority] set at [Tray Paper Type]. During automatic tray selection, trays whose [Paper Type Priority] setting is set to [Off] are not targeted in [Automatic Tray Selection]. Also, if the [Paper Priority] setting is exactly the same, automatic tray selection is determined by [Tray Priority].

Adding paper

When the machine runs out of paper during copy ing or printing, a message is displayed on the control panel. Add paper according to the displayed instructions. Copying or Printing is automatically resumed when paper is added.

Note • Fan the paper well before loading paper in a tray. It prevents paper from adhering to each

other and reduces paper jams.

• Tray 5 (bypass) cannot be selected in the automatic tray selection.

• When the m achine ru ns out of paper duri ng copyi ng or print ing, sele ct the tray contain ing the

paper of the same size and orientation that was being used for copying or printing, and continue copying or printing (Auto Tray Switch feature). During this operation, a tray containing paper of type whose [Paper Priority] setting is set to [Off] cannot be switched to.

Paper and Other Media

Loading Paper in the Trays 1 to 2

Following describes the procedure for loading paper in the Trays 1 to 2.

For information about changing the paper size and orientation, refer to "Changing the Paper Size" (P.46).

1 Pull out the tray towards you until it

stops.

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.

Paper and Other Media

Warning

4 Paper and Other Media

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making

mistakes of paper loadin g. Remove any paper re main in g i n t he tray a nd then load the paper on newly loaded paper.

2 Load and align the edge of the

paper against the left edge of the tray with the side to be copied or printed on facing up.

Important • Do not load paper exceeding

the maximum fill line. It may cause paper jams or machine malfunctions.

• Do not place any paper or things in the empty space on the right side of the Tray 1 or 2. It may cause paper jams or machine malfunctions.

3 Push the tray in gently until it comes to a stop.

Loading Paper in the Tray 3

Following describes the procedure for loadi ng paper in the Tray 3.

For information about changing the paper size and orientation, refer to "Changing the Paper Size" (P.46).

1 Pull out the Tray 3 towards you until

it stops.

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making

mistakes of paper loadin g. Remove any paper re main in g i n t he tray a nd then load the paper on newly loaded paper.

2 Load and align the edge of the

paper against the left edge of the tray with the side to be copied or printed on facing up.

Important • Do not load paper exceeding

the maximum fill line. It might cause paper jams or machine malfunctions.

3 Push the tray in gently until it comes to a stop.

Loading Paper in the Tray 4

Warning

Following describes the procedure for loading paper in the Tray 4.

For information about changing the paper size and orientation, refer to "Changing the Paper Size" (P.46).

1 Pull out the Tray 4 towards you until

it stops.

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making

mistakes of pape r l oading. Remove an y paper remaining in th e t r ay and then load th e p ape r on newly loaded paper.

Loading Paper

Paper and Other Media

2 Load and align the edge of the

paper against the left edge of the tray with the side to be copied or printed on facing up.

Important • Do not load paper exceeding

the maximum fill line. It might cause paper jams or machine malfunctions.

3 Push the tray in gently until it comes to a stop.

Loading Paper in the Tray 5 (Bypass)

When printing or copying with paper sizes or t ypes that can not be set in the Tra ys 1 to 4 and 6, use the Tray 5 (bypass). The following describes how to load paper into the Tray 5 (bypass). To make detailed instructions during printings, specify the instructions using the [Tray/ Output] tab in the print driver. When doing this, also specify the type of paper to load.

Important • Do not supply new paper until the loaded paper run out in order to prevent paper jams or

making mistakes of paper loading.

1 Open the Tray 5 (bypass) as

necessary.

Note • If necessary, extend the

extension flap. The extension flap can be extended in two stages. When pulling out the extension flap, do it gently.

Paper and Other Media

Warning

4 Paper and Other Media

2 Hold the center of the paper guides

and slide them to the desired paper size.

3 Load paper with the side to be

copied or printed on facing up, and insert the paper lightly along the paper guide until it comes to a stop.

Important • Do not load m ix ed pa per ty pes

into the tray.

• Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions.

4 When loading a non-standard paper size on the Tray 5 (bypass), move the paper

guides to accommodate the paper.

Loading Paper in the Tray 6

Following describes the procedure for loadi ng paper in the optional Tray 6.

For information about changing the paper size and orientation, refer to "Changing the Paper Size" (P.46).

1 Pull out the Tray 6 towards you until

it stops.

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.

Important • Do not pull the tray out while the machine processes the job.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making

mistakes of paper loadin g. Remove any paper re main in g i n t he tray a nd then load the paper on newly loaded paper.

2 Load and align the edge of the

paper against the right edge of the tray with the side to be copied or printed on facing up.

Important • Do not load paper exceeding

the maximum fill line. It might cause paper jams or machine malfunctions.

3 Push the tray in gently until it comes to a stop.

Loading Tab Paper

Following describes the procedure for loading tab paper in the Tray 5.

Important • Tab paper cannot be loaded on the Trays 1 to 4 and 6.

• Tab paper can be used only for [Tab Margined Shift], and [Covers/Separators].

1 Open the Tray 5 (bypass).

Note • If necessary, extend the

2 Hold the center of the paper guides

and slide them to the desired paper size.

Loading Paper

extension flap. The extension flap can be extended in two stages. When pulling out the extension flap, do it gently.

Paper and Other Media

3 Load paper with the side to be

copied or printed on facing up and the top edge frontward, and insert the paper lightly along the paper guide until it comes to a stop.

Important • Do not load mixed paper types

into the tray.

• Do not load paper exceeding the maximum fill line. It may cause paper jams or machine malfunctions.

4 Paper and Other Media

Warning

Changing the Paper Size

The following describes how to change the paper size for the Trays 1 to 4.

Note • The paper qualities for the Trays 1 to 4 and 6 a r e pre se t. Norm al ly , pla in p ap er is se t. Wh en

changing the setting to a different paper quality, change the paper quality settings to match the type of paper to be loaded to maintain high print quality.

Changing the Paper Size for the Trays 1 to 2

Following describes how to change the paper size for the Trays 1 to 2.

Paper and Other Media

1 Pull out the tray towards you until it

stops.

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making

mistakes of paper loadin g. Remove any paper re main in g i n t he tray a nd then load the paper on newly loaded paper.

2 Remove any paper loaded on the tray. 3 Hold the long-side paper guide and

slide it to the desired paper si ze (1). Hold the short-side paper guide on the right side and slide it to the desired paper size (2).

4 Check the position of the paper

guides and then release them.

5 Load and align the edge of the

paper against the left edge of the tray with the side to be copied or printed on facing up.

Important • Do not load paper exceeding

the maximum fill line. It might cause paper jams or machine malfunctions.

• Do not place any paper or things in the empty space on the right side of the Tray 1 or 2. It may cause paper jams or machine malfunctions.

6 Move the two paper guides while

Warning

holding their grips so that they lightly contact the edges of the paper.

7 Push the tray in gently until it comes

to a stop.

Note • Affix the paper size label to the

front of the paper tray.

Changing the Paper Size for the Trays 3 to 4

Changing the Paper Size

Following describes how to change the paper size for the Trays 3 to 4.

Changing the Size of Paper for the Tray 3

1 Pull out the Tray 3 towards you until

it stops.

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making

mistakes of pape r l oading. Remove an y paper remaining in th e t r ay and then load th e p ape r on newly loaded paper.

2 Remove any paper loaded on the tray. 3 Hold the paper guide and slide it to

the desired paper size.

Paper and Other Media

4 Check the position of the paper

guides and then release them.

5 Load and align the edge of the

paper against the left edge of the tray with the side to be copied or printed on facing up.

Important • Do not load paper exceeding

the maximum fill line. It might cause paper jams or machine malfunctions.

Paper and Other Media

Warning

4 Paper and Other Media

6 Hold the paper guide and move it to gently touch the edge of the paper. 7 Push the tray in gently until it comes to a stop.

Note • Affix the paper size label to the front of the paper tray.

Changing the Paper Size for the Tray 4

1 Pull out the Tray 4 towards you until

it stops.

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making

mistakes of paper loadin g. Remove any paper re main in g i n t he tray a nd then load the paper on newly loaded paper.

2 Remove any paper loaded on the tray. 3 Hold the paper guide and slide it to

the desired paper size.

4 Check the position of the paper

guides and then release them.

5 Load and align the edge of the

paper against the left edge of the tray with the side to be copied or printed on facing up.

Important • Do not load paper exceeding

the maximum fill line. It might cause paper jams or machine malfunctions.

6 Hold the paper guide and move it to gently touch the edge of the paper. 7 Push the tray in gently until it comes to a stop.

Note • Affix the paper size label to the front of the paper tray.

Changing the Paper Size for the Tray 6

Warning

Following describes how to change the paper size for the Tray 6.

1 Pull out the Tray 6 towards you until

it stops.

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making

mistakes of pape r l oading. Remove an y paper remaining in th e t r ay and then load th e p ape r on newly loaded paper.

2 Remove any paper loaded on the tray.

Changing the Paper Size

Paper and Other Media

3 Open the end guide and unscrew

the screw. Then remove the guide from the Tray.

4 Insert the small protrusions at the bottom of the guide into holes corresponding to the

paper size (1). Insert the scre w into a hole corresponding to the paper size on the top of the guide and screw up (2).

5 Unscrew the screw of the front

guide and remove the guide from the Tray.

Paper and Other Media

4 Paper and Other Media

6 Insert the small protrusions at the bottom of the guide into holes corr esponding to the

paper size (1). Insert the screw int o a hole corresponding to the paper size on the top of the guide and screw up (2).

7 Pull the lever up of the end guide

and move it along the slot (1). Set the lever at the position corresponding to the paper size (2) and press the lever down (3).

Note • The slot on the left of 8.5” is

not used.

8 Open the end guide and load and

align the edge of the paper against the right edge of the tray with the side to be copied or printed on facing up.

Note • Do not load paper exceeding

the maximum fill line (MAX in the figure) or the maximum capacity of the Tray.

9 Close the end guide tightly.

Note • Set the guide to gently touch

the edge of the paper. If the position of the guide is not correct, the paper may not be fed properly and cause paper jams.

10 Push the tray in gently until it comes to a stop.

5 Maintenance

This chapter describes how to replace consumables, clean the machine, and perform auto gradation adjustment.

Replacing C o n sumables.................... ............................. ............................52

Executing Auto Gradation Adjustment........................................................67

5 Maintenance

Warning

Replacing Consumables

The following describes how to replace consumables .

Replacing Toner Cartridges

When it is time to replace a toner, a message appears on the display. If you continue copying or printing without replacing the toner , a message appears and

the machine stops after copying or printing around 1,800 pages with black or 1,200 pages with yellow/magenta/cyan.

Note • You can make copies or print on plain paper even when the color toners have run out.

• The number of pages is for when A4 ( ) paper is used. The number of pages that you can

copy or print is only an estimate and varies depending on conditions such as the content, paper size, paper type, and the computer environment.

Toner remaining in the cartridge can cause an explosion and you can get burnt . Never throw a toner cartridge into an open flame.

Maintenance

Never use a vacuum cleaner wh en you clean spilled toner. It can ca use explosio n as the toner fills the vacuum cleaner and gets sparks. Use a broom or a cloth moistened with a neutral detergent.

Important • When replacing toner cartridges, toner may spill and dirty the floor. We recommend laying

paper on the floor beforehand.

• Used toner cartridges require special processing during disposal. Return them to our Customer Support Center.

• The use of toner cartridges not recommended by Fuji Xerox may impair quality and performance. Use only toner cartridges recommended by Fuji Xerox for the machine.

• When only a small amount of toner remains in a toner cartridge, the machine may stop during printing and display a message. If this happens, replace the toner cartridge to continue copying or printing.

• Replace toner cartridges while the machine is on.

• If a partial ly use d toner c artridg e is used ,

that you can copy or print displayed on the screen may differ considerably.

a message appears and the number of pages

1 Open the toner cover.

2 Hold the lower part of the toner

cartridge of the color indicated in the message and gently pull it out.

Note • “Y” is for yellow, “M” is for

magenta, “C” is for cyan, and “K1” and “K2” is for black.

Replacing Consumables

Warning

3 Remove the toner cartridge by

holding the handle on the top of the cartridge while gently pulling it out.

Toner remaining in the cartridge can cause an explosion and you can get burnt. Never throw a toner cartridge into an open flame.

Important • Pull out the toner cartridge gently. Otherwise, toner may fly out of the cartridge.

• Return used toner cartridges to our Customer Support Center for disposal.

4 Take out the new toner cartridge of

the same color as the old one fr om its box, and gently tilt the cartridge up and down, and then left and right several times.

5 Insert the toner cartridge in gently

until it comes to a stop.

Note • Be sure to insert the toner

cartridge until you hear it cl ic k into place.

6 Close the toner cover.

Maintenance

5 Maintenance

Warning

Replacing the Waste Toner Container

When the waste toner container bec omes full, a message appears on the touch screen. If you continue copying or printing wit hout replacing the waste toner container, a

message appears and the machine st ops after copying or printing around 3,000 pag es.

Never throw toner, a waste toner container, or a toner ca rtridge into a fire. Toner can cause an explosion and you can get burnt.

Never use a vacuum cleaner wh en you clean spilled toner. It can ca use explosio n as the toner fills the vacuum cleaner and gets sparks. Use a broom or a cloth moistened with a neutral detergent.

Important • When replacing the waste toner container, toner may spill and dirty the floor. We

recommend laying paper on the floor beforehand.

• Used waste tone r co ntai ne rs re qui re s pec ia l pro ce ss in g du ring di spo sa l. Re turn them to our Customer Support Center.

• The use of waste toner containers not recommended by Xerox may impair quality and performance. Use only waste toner containers recommended by Xerox for the machine.

• Replace the waste toner container while the machine is on.

Maintenance

Note • The number of pages is for when A4 ( ) paper is used.

• The number of pages th at you ca n copy o r pri nt is only a n esti mate a nd va ries de pendi ng on

conditions such as the content, paper size, paper type, and the computer environment.

1 Make sure that the machine has

stopped before opening the front cover.

2 Open the waste toner container

cover.

3 Grip the handle of the waste toner

container and pull out about half of it.

4 Hold the center part on the top of

Warning

the container, and then remove it.

5 Hold the used waste toner

container firmly with both hands and put it into the provided plastic bag.

Never throw toner, a waste toner container, or a toner cartridge into a fire. Toner can cause an explosion and you can get burnt.

Replacing Consumables

Important • Return used waste toner containers to our Customer Support Center for disposal.

• Place the used waste toner container into the special bag and then close it firmly using ring

rubber provided with the bag. If the zipper is left open, the toner may leak out during disposal.

6 Hold the center part on the top of a

new container and insert it until it comes to a stop.

Important • When inserting the waste

toner container, do not grip the handle of the container.

7 Close the waste toner container cover. 8 Close the front cover.

Note • A message will be displayed and the machine will not operate if the front cover is even

slightly open.

Maintenance

5 Maintenance

Warning

Replacing Drum Cartridge R1

When it is time to replace a drum cartridge, a message “Replace the drum cartridge R1”appears on the touch screen. When t his message appears, contact our Customer Support Center.

If you have concluded a spot maintenance contract, refer to this se ction, then confirm the indicated drum cartridge position (R1) and replace the drum cartridge.

If you continue to use the machine without replacing the dru m cartridge after the message appears, the machine will stop and copying or printing will no longer be possible once the following number of pages have been copied or printed.

For ApeosPort C6550 I/DocuCentre C6550 I About 1,700 pages

For ApeosPort C5540 I/DocuCentre C5540 I About 1,500 pages

Do not heat drum cartridges or scr atch the surface of the cartridges. It may harm your health.

Maintenance

Important • Before replacing a drum cartridge, you need to receive instruction for how to replace it from

our customer engineer.

• Place a black s hee t s upp lie d w i th a new drum cartridge onto the whol e unit within 2 minute s after pulling out a unit in which drum cartridges are placed. Image quality may deteriorate when the drum cartridges are exposed to light.

• The use of drum cartridges not recommended by Xerox may impair quality and performance. Use only drum cartridges recommended by Xerox for the machine.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent

lighting. Do not touch or scratch the surface of the drum. Doing so may result in unsatisfactory printing.

• Used drum cartridges require special processing during disposal. Return them to our Customer Support Center.

• Replace drum cartridges while the machine is on. When the power is turned off, all information stored to the machine's memory will be erased.

• The number of pages is for when A4 ( ) paper is used.

• The number of pages th at you ca n copy o r pri nt is only a n esti mate a nd va ries de pendi ng on

conditions such as the content, paper size, paper type, and the computer environment.

• After the massage “Replace the drum cartridge R1” appears, image quality of printed documents or copies may deteriorate.

1 Take out a new drum cartridge and

a black sheet from its container.

Important • Put the drum cartridge on a

flat place.

• Do not place the new drum cartridge in an upright position.

2 Make sure that the machine has

stopped before opening the front cover.

3 Pull down the R1-R4 lever.

Replacing Consumables

4 Grip the handle of the unit and pull

out it.

5 Place a black sheet supplied with

the new drum cartridge onto the unit other than the drum cartridge R1.

Important • Make sure to place the black

sheet. It may affect image quality.

6 Remove the drum cartridge upward

while holding rings provided at the both ends of the drum cartridge.

Maintenance

7 Place the replaced drum cartridge into the empty container.

5 Maintenance

8 Open a bag including a new drum

9 Unwrap a sheet covering the drum

cartridge and take it out.

Important • Do not touch or scratch the

surface of the drum when you take it out from the bag.

cartridge and place it under the cartridge.

Maintenance

10 Grip rings provided at the both

ends of the drum cartridge to uplift.

Important • Do not touch the surface of

the drum cartridge.

11 Place the drum cartridge along with

the guide with the side marked with ( ) frontward.

12 Press the both ends of the drum

cartridge to place it in a horizontal position.

Note • Make sure that the marks

( ) and ( ) face each other.

13 Remove the black sheet from the unit.

14 Insert the unit completely and

Warning

return the handle to the original position.

15 Return the lever R1-R4 to the

original position.

Replacing Consumables

16 Close the front cover.

Note • A message will be displayed and the machine will not operate if the front cover is even

slightly open.

Replacing Drum Cartridge R2/R3/R4

When it is time to replace a drum cartridge, a message “Replace the drum cartridge RX” appears on the touch screen. When this message appears, contact our Customer Support Center.

If you have concluded a spot maintenance contract, refer to this secti on, then confirm the indicated drum cartridge position (R2, R3, or R4) and replace the corresponding drum cartridge.

If you continue to use the machine without replacing the cartridge after the message appears, the machine will stop and copying or printing will no longer be possi ble once the following number of pages have been copied or printed.

For ApeosPort C6550 I/DocuCentre C6550 I About 1,100 pages

For ApeosPort C5540 I/DocuCentre C5540 I About 1,000 pages

Maintenance

Do not heat drum cartridges or scratc h the surface of the cartridges. I t may harm your health.

Important • Before replacing a drum cartridge, you need to receive instruction for how to replace it from

our customer engineer.

• Place a bla ck sh ee t su ppl ied w ith a n ew dru m cartridge onto the whole un it w i thin 2 m in ute s after pulling out a unit in which drum cartridges are placed. Image quality may deteriorate when the drum cartridges are exposed to ligh t.

• The use of drum cartridges not recommended by Xerox may impair quality and performance. Use only drum cartridges recommended by Xerox for the machine.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent

lighting. Do not touch or scratch the surface of the drum. Doing so may result in unsatisfactory printin g.

5 Maintenance

• Used drum cartridges require special processing during disposal. Return them to our Customer Support Center.

• Replace drum cartridges while the machine is on. When the power is turned off, all information stored to the machine's memory will be erased.

• The number of pages is for when A4 ( ) paper is used.

• The number of pages th at you ca n copy o r pri nt is only a n esti mate a nd va ries de pendi ng on

conditions such as the content, paper size, paper type, and the computer environment.

• After the massage “Replace the drum cartridge RX” appears, image quality of printed documents or copies may deteriorate.

1 Take out a new drum cartridge and

a black sheet from its container.

Important • Put the drum cartridge on a

flat place.

• Do not place the new drum cartridge in an upright position.

2 Make sure that the machine has

Maintenance

stopped before opening the front cover.

3 Pull down the R1-R4 lever.

4 Grip the handle of the unit and pull

out it.

5 Remove the drum cartridge upward

while holding rings provided at the both ends of the drum cartridge.

Note • The following example shows

how to replace drum R2.

6 Place the replaced drum cartridge into the empty container. 7 Place a black sheet supplied with

the new drum cartridge onto the unit.

Important • Make sure to place the black

sheet. It may affect image quality.

Replacing Consumables

8 Open a bag including a new drum

cartridge and take it out.

Important • Do not touch or scratch the

surface of the drum when you take it out from the bag.

9 Unwrap a sheet covering the drum

cartridge and place it under the cartridge.

10 Remove the black sheet from the unit. 11 Grip rings provided at the both

ends of the drum cartridge to uplift.

Important • Do not touch the surface of

the drum cartridge.

Maintenance

5 Maintenance

12 Place the drum c artridge along with

13 Press the both ends of the drum

the guide with the side marked with ( ) frontward.

cartridge to place it in a horizontal position.

Note • Make sure that the marks ( )

and ( ) face each other.

Maintenance

14 Remove the film on the drum

cartridge.

15 Insert the unit completely and

return the handle to the original position.

16 Return the lever R1-R 4 to th e

original position.

17 Close the front cover.

Note • A message will be displayed and the machine will not operate if the front cover is even

slightly open.

Replacing Consumables

Replacing the Staple Cartridge (Finisher C or Booklet finisher C)

When the finisher C or boo klet f inis her C (o ptional ) is i nstall ed an d it i s ti me t o repla ce the staple cartridge, a message appears on the touch screen. When this message appears, replace the staple cartrid ge with a new one.

The following example shows how to replace the staple cartr idge in the booklet finisher C. The procedure is the same as for the finisher C.

Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple ca rtridge, contact ou r C u st om er Su pport Center.

1 Make sure that the machine has

stopped before opening the front cover of the finisher.

2 Grip the lever R1 of the staple

cartridge holder, and pull out the holder to the right towards you.

3 Remove the staple cartridge holder

by gripping the orange lever.

Note • The staple cartri dge is firmly

held. When remove th e stap le cartridge, strongly pull the cartridge.

4 Pick the empty staple case with

your fingers (1), and then remove the case from the cartridge (2) as shown in the figure.

Maintenance

5 Maintenance

5 Prepare a new staple case. Insert

the front of the staple case into the staple cartridge (1), and push the rear of the case to set (2).

6 Insert the staple cartridge while

gripping the orange lever until you hear it click into place.

7 Close the front cover of the finisher.

Maintenance

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Replacing the Booklet Staple Cartridge (Booklet finisher C)

When a booklet finisher (optional) is installed and it is t ime to replace the booklet staple cartridge, a message appears on the display. When this message appears, repla ce the staple cartridge with a new one.

Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.

1 Make sure that the machine has

stopped before opening the front cover of the finisher.

2 Press the levers R2 and R3 to the

right, and pull out the unit.

3 Hold the tabs of the booklet staple

cartridge, and then lift to remove it.

4 Holding the tabs of a new booklet

staple cartridge, return the cartridge to the original position and gently push it until you hear it click into place.

Replacing Consumables

5 Return the unit to its original

position.

6 Close the front cover of the finisher.

Note • A message will be displayed and the mac hine will no t operate if th e front cove r of the finis her

is even slightly open.

Maintenance

5 Maintenance

Emptying Punch Scrap Container (Finisher C or Booklet finisher C)

When the finisher C or booklet finisher C (optional) i s installed and the punch scrap container becomes full, a message appears on the touch screen. Discard the scraps according to the message.

The following example shows how to repla ce the staple cartridge in t he booklet finisher C. The procedure is the same as for the finisher C.

When pulling the punch scrap container out to dispose the punch scraps, ensure that all scraps are discarded. If there are s craps remaining, the containe r may be full bef ore the next message is displayed. It may cause machine malfunct ions.

Important • Pull the container out while the power is on. If you switch off the power when emptying the

scrap container, the machine will not be able to detect that the scraps have been disposed.

1 Make sure that the machine has

stopped before opening the front cover of the finisher.

Maintenance

2 Pull out the punch scrap container

R4.

3 Discard all the scraps.

4 Insert the empty punch scrap

container until it comes to a stop.

5 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Executing Auto Gradation Adjustment

The machine can automatically adjust gradation when the reproducibility of density or color in copies and prints has deteriorated. The machine can adjust the gradation for each screen type.

The following three types of screen is available.

Copy Job Adjusts the gradation for copying documents.

Print Job 1 Basic screen for printing. For PCL printer drivers Adjusts the gradation for items other t han [CAD] and [Presentat ion] of [I mage Type]

in the [Graphics] tab. For PostScript printers

Adjusts the gradation for [Auto] and [Standard] of [Screen] in the [Graphics] tab.

Note • Displayed Screen may differ corresponding to settings of [Image Type], [RGB Correction]

and [CMYK Correction], when [Auto] is selected.

Print Job 2

Executing Auto Gradation Adjustment

Maintenance

For PCL printer drivers Adjusts the gradation for [Presentation] at [Image Type] in the [Graphics] tab.

For PostScript printers Adjusts the gradation for [Auto] and [Gradation] of [Screen] in the [Graphics] tab.

Note • Displayed Screen may differ corresponding to settings of [Image Type], [RGB Correction]

and [CMYK Correction], when [Auto] is selected.

The following paper sizes ar e available for the gradati on adjustment: A3, A4 , 11 x 17 inches, and 8.5 x 11 inches .

Note • We recommend executing aut o gradat ion adj ustme nt for all three of th e scree n types . When

the adjustment for one screen ty pe is co mp lete , specify the next screen typ e and repea t the procedure.

• If color shift is not compensated for despite the periodic execution of auto gradation adjustment, contact our Customer Support Center.

• The auto gradation adjustment does not execute when [Text] or [Map] is selected for [Original Type] in the [Image Quality] tab for copying.

• To make sure that [Copy Defaults] in the System Administration mode is set as following before executing auto gradation adjustment: Lighten/Darken/Cont rast: Normal, Colo r Shif t: Normal, Sharpnes s/Colo r Saturation: N orma l, Color Balance: 0. Afte r finis hing the au to grad ation adjus tment , chan ge the setti ngs o f [C opy Defaults] if necessary.

1 Press the <All Services> button.

<All Services>butt

Maintenance

5 Maintenance

2 Select [Auto Gradation Adjustment],

and then go to Step 10.

If [Auto Gradation Adjustment] is not displayed on the [All Services] screen, then go to Step 3.

3 Press the <Log In/Out> button.

<Log In/Out>butto

4 Enter the UserID with the numeric

keypad or a keyboard display ed by selecting [Keyboard], and select [Confirm].

Note • The default UserID value is

“11111”. When using the Authentication feature, a password is required. The default password value is “xadmin”.

5 Select [System Settings]

6 Select [System Settings].

7 Select [Common Settings].

8 Select [Image Quality Adjustment].

Executing Auto Gradation Adjustment

9 Select [Auto Gradation

Adjustment].

10 Load paper. 11 Select the screen type for

gradation adjustment.

Note • The example describ ed here

is for the [Copy Job] screen.

12 Select the tray that you loaded paper in the procedure 8 for [Paper Supply], and then

select [Close].

Note • Paper Type can be set when you select the Tray 5(bypass).

13 Select [Applicable Area] t o set an are a for applyin g the gradation adjustment , and then

select [Close].

Note • Normally, select [Copy/Print] for [Applicable Area]. When using external calibration for print

output, set [Applicable Area] if necessary.

14 Select [Start].

Note • The message “Printing the Gradation Adjustment Chart. [Copy Job]” appears and the

document for gradation adjustment (Gradation Adjustment Chart) is printed.

15 Align the magenta patch of the

printed Gradation Adjustment Chart against the left side of the document glass.

Note • Place the Gradation

Adjustment Chart on the document glass.

16 Place at least five sheets of white

paper on the Gradation Adjustment Chart to cover the Chart and close the document cover.

Maintenance

5 Maintenance

17 Select [Start].

The message “Gradation adjustment is in progress. [Copy Job]” appears and the machine automatically adjusts the gradation. It takes about 30 seconds to complete gradation adjustment.

If the adjustment complet es successful ly, a completion message appears on the [Auto Gradation Adjustment] screen. I f there is a problem, the machine stop s the adj ustment and displays an error message. Follow the displayed message.

18 Select [Confirm]. 19 To continue aut omatic gradation adjustment for other screen types, repeat steps 11 to

17.

20 When you started the adjustment from the <All Services> menu, select [Close] and

then go to Step 21. When you started the adjustment in the System Administration

Maintenance

mode, select [Close] until the [System Sett ings] screen appears.

21 Select [Exit] to exit the System Administration mode.

22 Make a copy or print to confirm the image quality.

6 Problem Solving

This chapter describes troubles that may occur wit h the mac hine and their solutions.

Fault Clearance Procedure............... .. .................... .. .................... ..............72

Image Quality Problems ............................ .................................................73

Paper Jams.................................................................................................74

Document Jams...... ............................. ............................. ..........................94

Stapler Faul ts...... ............... ................ ............................. ............................97

6 Problem Solvin g

Fault Clearance Procedure

If a fault or problem occurs, there are severa l ways in which you can identify the type of fault. Once a fault or problem is identified, establish the probable cause, and then apply the appropriate solution.

If a fault occurs, first refer to the screen me ssages and animated graphi cs and clear the fault in the order specified.

If the problem is not solved by foll owing the scr een messa ges and graphi cs, cont act the System Administrator for assistance.

Alternatively, contact the System Administrator for assistance.

In some cases, it may be necessary to switch the machine off and then on. For information of switching power on and off, refer to "Power On / Off" (P.12).

Problem Solving

Image Quality Problems

Various situations can aff ect the quality of the output. Check the following con ditions to ensure optimum copy performance. I f you sti ll cannot resolve th e problem, contact the System Administrator.

Do not locate the machine in direct sunlight or near a radiator.

Follow regular maintenance schedules for cleaning areas, such as the document glass and output trays.

Image Quality Problems

Problem Solving

Warning

6 Problem Solvin g

Paper Jams

When paper jams inside the machine, the machine stops and an alarm sounds. A message is also displayed on the touch screen. Follow the instructions displayed and remove the jammed paper.

Gently remove the paper taking care not to tear i t. If paper is torn while it is being removed from the machine, remove all torn pieces making sure that none remain insi de the machine.

If a paper jam message is displayed aga in after you have cleared th e paper jam, paper is probably jammed at another location. Clear this by following the message.

When you have finished clearing a paper jam, printing is automatically resumed from the state before the paper jam occurred. If a paper jam occurred during copying, press the <Start > button. Copying is re sumed from the state before the paper jam occurred.

When removing jammed paper, make sure that no bits and pieces of jammed paper are left in the machi ne. A piec e of pap er remaini ng in t he machine may cause fi re . If a piece of paper is stuck in a hidden area or paper is wrapped around the fuser unit or rollers, do not remove it forcefully. You can get injured or burnt. Switch off the machine immediately, and contact our Customer Support Center.

This section describes how to clear paper jams at the followi ng locations: The references are described below.

Paper Jams in the Trays 1 to 2....................................................................................................75

Paper Jams in the Tray 3.............................................................................................................75

Paper Jams in the Tray 4.............................................................................................................76

Paper Jams in the Tray 5 (Bypass)..............................................................................................76

Paper Jams in the Tray 6.............................................................................................................77

Paper Jams in the Transfer Module.............................................................................................79

Paper jams in the Bottom Left Cover..........................................................................................80

Paper jams in the Bottom Right Cover.......................................................................................81

Paper jams in the Output Tray....................................................................................................82

Paper jams in the Finisher C and the Booklet finisher C............................................................83

Important • When a paper jam occurs, paper is sometimes torn and remains inside the machine if you

pull out a paper tray without checking the paper jam position. This may cause machine malfunctions. Check where the paper jam occurred first.

• If a piece of jammed paper remains inside the machine, the paper jam message will not disappear from the touch screen.

• Clear the paper jams while the machine is on. When the power is turned off, all information stored to the machine's memory will be erased.

• Do not touch components inside the machine. This may cause print defects.

Paper Jams in the Trays 1 to 2

The following describes how to clear paper jams in the Trays 1 to 2.

1 Pull out the tray where the paper

jam occurred.

Important • Paper is sometimes torn and

remains inside the machine if you pull out a tray without checking the paper jam position. This may cause machine malfunct ion . Check where the paper jam occu rred first.

2 Remove the jammed paper.

Note • If paper is torn, check for any

torn pieces of pa per insid e the machine.

Paper Jams

3 Push the tray in gently until it comes to a stop.

Paper Jams in the Tray 3

The following describes how to clear paper jams in the Tray 3.

1 Pull out the Tray 3.

Important • Paper is sometimes torn and

remains inside the machine if you pull out a tray without checking the paper jam position. This may cause machine malfunct ion . Check where the paper jam occu rred first.

2 Remove the jammed paper.

Note • If paper is torn, check for any

torn pieces of pa per insid e the machine.

Problem Solving

3 Push the tray in gently until it comes to a stop.

6 Problem Solvin g

Paper Jams in the Tray 4

The following describes how to clear paper jams in the Tray 4.

1 Pull out the Tray 4.

Important • Paper is sometimes torn and

remains inside the machine if you pull out a tray without checking the paper jam position. This may cause machine malfunction. Check where the paper jam oc curred first.

2 Remove the jammed paper.

Note • If paper is torn, check for any

torn pieces of pape r inside the machine.

Problem Solving

3 If paper is jammed in the paper

feed section, open the inner cover and remove the paper.

4 Push the tray in gently until it comes to a stop.

Paper Jams in the Tray 5 (Bypass)

The following describes how to clear paper jams in the Tray 5 (bypass ).

1 Open the Tray 5 (bypass) top cover

to remove the jammed paper.

Note • If paper is torn, check for any

torn pieces of pape r inside the machine.

Paper Jams

2 Remove all paper loaded in the

Tray 5 (bypass).

Important • When two or more sheets of

paper are loaded, remove all of the sheets from the tray.

Note • If paper is torn, check for any

torn pieces of pa per insid e the machine.

3 Close the top cover. 4 Fan the paper you removed making sure that all four corners are neatly aligned. 5 Insert the paper into the tray with

the printing side facing up until its leading edge lightly comes up against the paper feed entrance.

Paper Jams in the Tray 6

The following describes how to clear paper jams in the Tray 6. This section describes how to clear paper jams at the following locations:

The references are described below.

Paper Jams in the Tray 6 Exit.....................................................................................................77

Paper Jams in the Tray 6 Top Cover.......................................................................................... 78

Paper Jams in the Tray 6............................................................................................................78

Paper Jams in the Tray 6 Exit

1 Gently move the Tray 6 to the left

until it stops by gripping t he handle on the top left side of the Tray 6.

2 Remove the jammed paper.

Problem Solving

Note • If paper is torn, check for any

torn pieces of pa per insid e the machine.

3 Gently put the Tray 6 back into position.

6 Problem Solvin g

Paper Jams in the Tray 6 Top Cover

1 Gently move the Tray 6 to the left

until it stops by gripping the handle on the top left side of the Tray 6.

2 Open the Tray 6 top cover.

Problem Solving

3 Remove the jammed paper.

Note • If paper is torn, check for any

torn pieces of pape r inside the machine.

4 Close the top cover. 5 Gently put the Tray 6 back into position.

Paper Jams in the Tray 6

1 Pull out the Tray 6.

2 Remove the jammed paper.

Note • If paper is torn, check for any

torn pieces of pape r inside the machine.

3 Push the tray in gently until it

comes to a stop.

Paper Jams in the Transfer Module

Warning

Following describes how to clear paper jams in the transfer module.

1 Make sure that the machine has

stopped before opening the front cover.

2 Turn the green lever 2 at the center

of the transfer module to the right until it is in the horizontal position and then pull the transfer module out to the end.

Paper Jams

3 Remove the visible jammed paper.

Never touch a labeled area (found on the fuser unit or nearby) indicating “High Temperature” and “Caution”. You may get burned.

4 Move lever 2a to the right and

remove the jammed paper.

5 Pull down the lever 2b and remove

the jammed paper.

Problem Solving

6 Problem Solvin g

6 Return the lever 2a and 2b to the original position. 7 Insert the transfer module

completely and turn the green lever 2 to the left.

Note • If you cannot turn the lever,

pull the transfer mo dul e to the middle and insert it again.

8 Close the front cover.

Note • A message will be displayed and the machine will not operate if the front cover is even

slightly open.

Paper jams in the Bottom Left Cover

Following describes how to clear paper jams in the bottom lef t cover.

Problem Solving

1 If the Tray 6 is installed, gently

move the Tray 6 to the left until it stops by gripping the handl e on the top left side of the Tray 6.

2 Open the bottom left cover while

gripping the release lever.

3 Remove the upper jammed paper.

Note • If paper is torn, check for any

torn pieces of pape r inside the machine.

4 Remove the lower jammed paper.

Note • If paper is torn, check for any

torn pieces of pa per insid e the machine.

5 Close the bottom left cover.

Note • A message will be disp layed and th e machi ne wi ll not operate if the bot tom left c over i s eve n

slightly open.

6 If the Tray 6 is installed in the machine, gently put the Tray 6 back into position.

Paper jams in the Bottom Right Cover

Following describes how to clear paper jams in the bott o m rig h t cover.

1 If the finisher is installed, open the

front cover of the finisher and then pull down the lever 1a.

Paper Jams

2 Open the bottom right cover while

pressing the downward arrow button.

3 Remove the upper jammed paper.

Note • If paper is torn, check for any

torn pieces of pa per insid e the machine.

Problem Solving

6 Problem Solvin g

4 Remove the lower jammed paper.

Note • If paper is torn, check for any

5 Check the lower parts of the

machine. If there is jammed paper, remove it.

Note • If paper is torn, check for any torn pieces of paper inside the machine.

6 Close the bottom right cover.

Note • A message will be displayed and the machine will not operate if the bottom right cover is

7 If the finisher is installed, return the lever 1a to the ori gina l posit ion and then cl ose the

front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

torn pieces of pape r inside the machine.

even slightly open.

is even slightly open.

Problem Solving

Paper jams in the Output Tray

Following describes how to clear paper jams in the output tray.

1 Remove jammed paper from the

output tray.

Note • If paper is torn, check for any

torn pieces of pape r inside the machine.

Paper jams in the Finisher C and the Booklet finisher C

The following describes how to clear paper jams in the finisher when the finisher C or the booklet finisher C (optional) is installed.

This section describes how to clear paper jams at the following locations: The references are described below.

Paper Jams at the Lever 1a.........................................................................................................83

Paper Jams at the Lever 1d and the Wheel 1c............................................................................84

Paper Jams at the Levers 1a and 1b............................................................................................84

Paper Jams at the Lever 2a.........................................................................................................86

Paper Jams at the Lever 2a (Using the Wheel 2c)......................................................................87

Paper Jams at the Lever 2b.........................................................................................................88

Paper Jams at the Lever 2b (Using the Wheel 2c) ..................................................................... 88

Paper Jams at the Lever 3...........................................................................................................89

Paper Jams at the Lever 5...........................................................................................................90

Paper Jams at the 4a (for the Booklet finisher C)......................................................................90

Paper Jams at the Lever 4b (for the Booklet finisher C)............................................................91

Paper Jams at the Booklet Tray (for the Booklet finisher C).....................................................92

Paper Jams

The following example shows how to clear paper jams in the booklet finisher C. The procedure is the same as for the finisher C.

Paper Jams at the Lever 1a

1 Open the front cover of the finisher.

2 Move the lever 1a to the right.

Problem Solving

3 Remove the jammed paper.

4 Return the lever 1a to the original position.

6 Problem Solvin g

5 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Paper Jams at the Lever 1d and the Wheel 1c

1 Open the front cover of the finisher.

2 Move the lever 1d to the left, and

then move the lever 6 upward.

Problem Solving

3 Turn the wheel 1c to the direction

indicated by the arrow, and then remove the jammed paper.

4 Return the lever 1d and 6 to the original position. 5 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Paper Jams at the Levers 1a and 1b

1 Open the front cover of the finisher.

2 Move the lever 1a to the right.

3 Remove the jammed paper.

Paper Jams

4 If the paper cannot be removed,

return the lever 1a to the original position and move the lever 1b to the right

5 Gently pull out the paper to

remove.

6 Return the levers 1b and 1a to the original positions. 7 Close the front cover of the finisher.

Note • A message will be displayed and the mac hine will no t operate if th e front cove r of the finis her

is even slightly open.

Problem Solving

Paper Jams at the Lever 2a

1 If the edge of the jammed paper

comes out from the exit of the output tray, gently pull out the paper to remove.

6 Problem Solvin g

2 Open the front cover of the finisher.

3 Move the lever 2a to the right.

Problem Solving

4 Remove the jammed paper.

5 Return the lever 2a to the original position. 6 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Paper Jams at the Lever 2a (Using the Wheel 2c)

1 If the edge of the jammed paper

comes out from the exit of the output tray, gently pull out the paper to remove.

2 Open the front cover of the finisher.

3 Move the lever 2a to the right.

4 Turn the wheel 2c to the direction

indicated by the arrow, and then remove the jammed paper.

Paper Jams

5 Gently pull out the paper to

remove.

6 Return the lever 2a to the original position. 7 Close the front cover of the finisher.

Note • A message will be displayed and the mac hine will no t operate if th e front cove r of the finis her

is even slightly open.

Paper Jams at the Lever 2b

1 Open the front cover of the finisher.

Problem Solving

2 Move the lever 2b to the right and

remove the jammed paper.

6 Problem Solvin g

3 Return the lever 2b to the original position. 4 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Paper Jams at the Lever 2b (Using the Wheel 2c)

1 Open the front cover of the finisher.

2 Move the lever 2b to the right.

Problem Solving

3 Turn the wheel 2c to the direction

indicated by the arrow, and then remove the jammed paper.

4 Gently pull out the paper to

remove.

5 Return the lever 2b to the original position. 6 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Paper Jams at the Lever 3

1 Open the front cover of the finisher.

2 Pull down the lever 3.

Paper Jams

3 Remove the jammed paper.

4 Return the lever 3 to the original position. 5 Close the front cover of the finisher.

Note • A message will be displayed and the mac hine will no t operate if th e front cove r of the finis her

is even slightly open.

Paper Jams at the Lever 5

1 Open the exit cover 5 of the finisher

upward.

Problem Solving

6 Problem Solvin g

2 Gently pull out the paper to

remove.

3 Return the exit cover 5 to the original position.

Paper Jams at the 4a (for the Booklet finisher C)

1 Open the front cover of the finisher.

Problem Solving

2 Pull out the unit 4.

3 Turn the wheel 4a to the left and

remove the jammed paper.

4 Return the unit 4 to the original position. 5 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Paper Jams at the Lever 4b (for the Booklet finisher C)

1 Open the front cover of the finisher.

2 Move the lever 4b to the left.

Paper Jams

3 Remove the jammed paper if there

is.

4 Pull out the unit 4.

5 Remove all jammed paper that

comes out from the left upper side and inside the unit.

Problem Solving

6 Return the unit 4 to the original position. 7 Return the lever 4b to the original position.

6 Problem Solvin g

8 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Paper Jams at the Booklet Tray (for the Booklet finisher C)

1 Open the front cover of the finisher.

2 Turn the wheel 4a to the right to

eject the jammed paper onto the booklet tray.

Problem Solving

3 Remove the jammed paper.

4 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

Document Jams

If a document jams in the document feeder, the machine st ops, and an error message is displayed on the screen. Clear the document jam according to the instructions displayed, and then load the document again on the documen t feeder.

This section describes how to clear document jams at the following locations:

Document jams at the covers ........................................................................................... ..... .....94

Document jams at the Document Cover....................................................................................96

Note • Remedy differs depending on where the document jam occurs. Follow the instructions

displayed and remove the jammed paper.

Document jams at the covers

1 Grip the handle of the top cover of

the document feeder, and open the top cover until it comes to a stop.

Note • When you fully open the

cover, it enters a fixed position. Open the cover gently.

Document Jams

2 Open the left cover until it comes to

a stop.

3 If the document is not caught in the

entry of the document feeder, pull out the document.

4 If there are instructions to open the

inner cover , lif t up the le ver with the green label on it, and open the inner cover. Then remove the jammed paper.

Important • If the document is stuck, do

not pull on it directly. The document could be damaged.

Problem Solving

6 Problem Solvin g

5 When the inside of the left cover is

indicated, remove the jammed document.

6 Close the top cover of the inner cover until you hear it click into place. 7 Close the left cover of the document feeder until you hear it click into place. 8 If the document cannot be found, pick up the doc ument feeder sl owly, and remove t he

document if it is there, then close the document feeder.

9 If the document is not found in step

8, then pick up the document feeder tray and remove the document.

Problem Solving

10 Gently return the document feeder tray. 11 Make sure that the document is not torn, wrinkled or folded, and load the document

again following the instructions displayed on the screen.

Note • After removing the jammed document, load the entire document again following the

instructions displayed on the screen. Already scanned document sheets will automatically be skipped, and scanning will resume from the unscanned document sheet.

• Torn, wrinkled or folded documents may cause document jams and damage. To scan such documents, directly place the document on the document glass to make copies.

Document jams at the Document Cover

1 Open the document cover.

2 Open the belt of the document

cover while gripping the lever, and remove the jammed document.

Document Jams

3 Gently return the belt to the original

position.

4 Return the document cover to the original position. 5 Make sure that the document is not torn, wrinkled or folded, and load the document

again following the instructions displayed on the screen.

Note • After removing the jammed document, load the entire document again following the

instructions displayed on the screen. Already scanned document sheets will automatically be skipped, and scanning will resume from the unscanned document sheet.

• Torn, wrinkled or folded documents may cause document jams and damage. To scan such documents, directly place the document on the document glass to make copies.

Problem Solving

6 Problem Solvin g

Stapler Faults

The following describes stapler troubles when the finisher (optional) is instal led. Follow the procedures on the following pages when copies are not stapled or staples

are bent. Contact our Customer Support Center i f the problem persists after you have tried the following solutions.

Unstapled

If staples are stapled on the copies in the manner shown in the figures below, contact our Customer Support Center.

One side of staple rising up Staple bent in reverse direction

Problem Solving

Bent staple

Flattened staple Entire staple rising up

Staple rising up with

center pressed in

Stapler Faults

Staple Jams in the Staple Cartridge (Finisher C or Booklet finisher C)

The following describes how to clear staple jams in the staple cartridge when the finisher C or the booklet finisher C (optional) is installed.

The following example shows how to replace the staple cartr idge in the booklet finisher C. The procedure is the same as for the finisher C.

1 Make sure that the machine has

stopped before opening the front cover of the finisher.

2 Grip the lever R1 of the staple

cartridge holder, and pull out the holder to the right towards you.

3 Remove the staple cartridge holder

by gripping the orange lever.

Note • The staple cartri dge is firmly

held. When remove th e stap le cartridge, strongly pull the cartridge.

4 After removing the staple cartridge,

check the inside of the finisher for any remaining staples.

Problem Solving

5 Pull up the metal part of the staple

cartridge shown in the figure.

6 Problem Solvin g

Warning

6 Remove the jammed staples (1),

and return the metal part pulled up in step 5 to the original position (2).

7 Insert the staple cartridge while

gripping the orange lever until you hear it click into place.

Be careful when removing jammed staples to avoid hurting your fingers.

Problem Solving

8 Close the front cover of the finisher.

Note • A message will be displayed and the machine w ill not op erate if the fro nt cover of th e finishe r

is even slightly open.

If the staples cannot be removed after carryi ng out the abov e procedures, contact our Customer Support Center.

Staple Jams in the Booklet Staple Cartridge (Booklet finisher C)

The following describes how to clear staple jams in the book let staple cartridge when the booklet finisher C (optional) is installed.

1 Make sure that the machine has

stopped before opening the front cover of the finisher.

2 Press the levers R2 and R3 to the

right, and pull out the unit.

Xerox ApeosPort C5540 I, ApeosPort C6550 I, DocuCentre C5540 I, DocuCentre C6550 I Quick Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual