Xerox B400dn User Guide
VERSION 4.0
ARCH 2019
M
702P05692
Xerox
®
VersaLink
User Guide
®
B400 Printer
© 2019 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, VersaLink®, FreeFlow®, SMARTsend®,
Scan to PC Desktop
Extensible Interface Platform
®
, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox
®
, Global Print Driver®, and Mobile Express Driver®are trademarks of Xerox Corporation
in the United States and / or other countries.
®
Adobe
PostScript
Apple
Mac OS
Google Cloud Print
, Adobe PDF logo, Adobe®Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
®
are trademarks or registered trademarks of Adobe Systems, Inc.
®
, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®,
®
, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
™
web printing service, Gmail™webmail service, and Android™mobile technology platform are
trademarks of Google, Inc.
®
HP-GL
, HP-UX®, and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
®
IBM
and AIX®are registered trademarks of International Business Machines Corporation in the United States and/or
other countries.
McAfee
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, ePolicy Orchestrator®, and McAfee ePO™are trademarks or registered trademarks of McAfee, Inc. in the
United States and other countries.
Microsoft
®
, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
®
Novell
, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks or registered
trademarks of Novell, Inc. in the United States and other countries.
PANTONE
SGI
®
®
and other Pantone, Inc. trademarks are the property of Pantone, Inc.
and IRIX®are registered trademarks of Silicon Graphics International Corp. or its subsidiaries in the United
States and/or other countries.
Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the
United States and other countries.
®
UNIX
is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
Wi-Fi CERTIFIED Wi-Fi Direct
®
is a trademark of the Wi-Fi Alliance.
1 Safety .......................................................................................................................................... 9
Notices and Safety........ ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... . ......... ........ . ... 10
Electrical Safety ....... ......... . ......... ......... ......... . ........ . ........ . ......... ......... .......... ........ . ........ . ........ 11
General Guidelines ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... . ........ ...... 11
Power Cord .. ......... ......... . ........ . ........ . ......... ......... .......... ......... ......... . ........ ......... . ......... ..... 11
Emergency Power Off...... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... . ... 12
Operational Safety........ ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... . ... 13
Operational Guidelines........ . ........ . ......... ......... . ......... ........ . ......... ......... ......... . ......... ......... 13
Ozone Release ....... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . .... 13
Printer Location ........ ......... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... .......... . 13
Printer Supplies . . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . ........ 14
Maintenance Safety..... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . ........ ......... . .... 15
Printer Symbols....... ......... . ........ ......... . ......... ......... . ......... ........ . ......... ......... ......... . ......... ......... 16
Environmental, Health and Safety Contact Information ......... . ......... ......... . ......... ......... ......... . 18
2 Getting Started........................................................................................................................19
Parts of the Printer. ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... .......... . 20
Front View ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... .......... ........ . ........ . ........ 20
Control Panel ...... . ........ ......... . ......... ......... . ......... ........ . ......... ......... ......... . ......... ......... ....... 20
Internal Parts... . ......... ........ . ......... ......... ......... . ......... ......... . ........ ......... . ......... ......... ......... . 23
Rear View ....... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . ........ ......... . ......... .. 23
Power Options..... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... . ... 25
Powering on the Printer...... . ......... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ......... . 25
Exiting Low-Power Mode or Sleep Mode ...... . ......... ......... ......... ......... ......... . ......... ......... . ... 25
Restarting, Entering Sleep Mode or Low-Power Mode ...... ......... . ......... ........ . ......... ......... ... 26
Accessing the Printer....... . ........ . ......... ......... ......... . ......... ........ . ......... ......... . ......... ......... ......... . 27
Logging In ....... ......... ......... . ......... ........ . ......... ......... ......... . ......... ......... . ........ . ........ .......... . 27
Smart Card ... . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... . ........ . ........ . ... 27
Introduction to Apps........ ........ . ......... ......... ......... . ......... ......... . ........ ......... . ......... ......... ......... . 28
Information Pages ......... . ........ . ........ .......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... .. 29
Printing Information Pages ....... ......... ......... ......... ......... . ......... ......... ......... . ........ ......... . .... 29
Configuration Report .. . ........ . ........ . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ........ 30
The Embedded Web Server ....... ......... . ........ . ........ . ......... ......... . ......... ........ . ......... ......... ......... . 31
Accessing the Embedded Web Server ... . ........ ......... . ......... ......... ......... . ........ . ........ . ......... .. 31
Finding the IP Address of Your Printer ... . ........ . ......... ......... . ......... ......... ......... ......... ......... . 31
Certificates for the Embedded Web Server .......... ......... . ........ . ........ . ......... ......... . ......... ..... 32
Downloading the Configuration Report from the Embedded Web Server ........ ......... . ........ 32
Using the Remote Control Panel Feature .... ......... .......... ........ . ........ . ......... ......... . ......... ..... 33
Installation and Setup .......... . ......... ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . .... 34
Installation and Setup Overview ...... ......... ......... . ........ . ........ . ......... ......... ......... . ........ . ...... 34
Selecting a Location for the Printer ...... . ......... ........ . ......... ......... ......... . ......... ......... ......... .. 34
Connecting the Printer .. . ........ ......... . ......... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ... 35
Selecting a Connection Method .. ......... ......... ......... . ......... ......... ......... ......... ......... . ......... .. 35
Connecting to a Computer Using USB..... . ......... ........ . ......... ......... .......... ......... ......... . ....... 35
Connecting to a Wired Network .. ......... . ......... ......... ......... . ........ . ........ . ......... ......... .......... . 36
Xerox®VersaLink®B400 Printer
User Guide
3
Connecting to a Wireless Network.. ......... . ......... ......... . ........ ......... .......... ......... ......... . ....... 36
Initial Printer Setup...... . ........ . ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... ....... 43
Configuring AirPrint ... ......... ......... . ......... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . 44
Configuring Google Cloud Print.... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ......... . 44
Installing the Software .... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ......... ......... ......... . 46
Operating System Requirements ....... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ..... 46
Installing the Print Drivers for a Windows Network Printer ....... ......... ......... . ......... ......... .... 46
Installing the Print Drivers for a Windows USB Printer ......... ......... ......... . ........ ......... . ........ 47
Installing the Drivers and Utilities for Macintosh OS X... . ........ . ........ . ......... ......... ......... . .... 47
Installing Drivers and Utilities for UNIX and Linux ......... ......... ......... . ......... ......... ......... . .... 48
Installing the Printer as a Web Service on Devices .... ......... . ......... ......... ......... ......... ......... . 48
More Information .... ......... . ........ ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ........ 50
3 Customize and Personalize...................................................................................................51
Customize and Personalize Overview ....... . ......... ......... ......... . ......... ......... ......... ......... ......... . .... 52
Customizing or Personalizing the Home Screen ........ . ........ . ........ . ......... ......... ......... . ......... ...... 53
Hiding or Showing an App on the Home Screen . . ........ . ........ . ......... ......... ......... . ......... ...... 53
Rearranging Apps on the Home Screen .. . ........ . ......... ......... ......... . ......... ......... ......... ......... 53
Customizing or Personalizing the Apps ....... ......... ......... . ........ . ........ . ......... ......... ......... . ......... .. 54
Customizing or Personalizing the Feature List . ........ . ......... ......... ......... . ........ . ........ . ......... .. 54
Saving Presets......... . ......... ......... ......... ......... ......... . ......... ......... . ........ . ........ . ......... ......... ... 54
Removing App Customization using the Control Panel......... ......... .......... ......... ......... ........ 55
4 Xerox®Apps.............................................................................................................................57
Xerox®App Gallery ... . ......... ........ . ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... ....... 58
®
Xerox
Creating a Xerox® App Gallery Account.... . ........ . ......... ......... ......... . ......... ......... ......... ...... 58
Logging into your Xerox
Installing or Updating an App from the Xerox
Device ........ . ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ........ . ........ . ......... .. 61
Device Overview....... . ......... ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... .. 61
About ... ......... ......... . ......... ........ . ......... ......... ......... . ......... ......... . ........ ......... . ......... ......... ... 62
Supply Status.. . ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . . 62
Billing and Usage Counters ..... . ........ . ......... ......... .......... ......... ......... . ........ ......... . ......... ..... 63
Reset to Factory Defaults ... . ......... ......... ......... ......... ......... . ......... ......... . ........ . ........ . ......... . 64
Remote Services......... ......... ......... . ......... ........ . ......... ......... . ......... ......... ......... . ........ . ........ . 64
Jobs........ ......... ......... . ......... ......... . ........ ......... . ......... ......... ......... . ........ . ........ . ......... ......... ....... 65
Jobs Overview .... ......... . ......... ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ........ 65
Managing Jobs ... ......... ......... . ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ....... 65
Managing Special Job Types ..... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... .... 66
Managing Jobs Using the Embedded Web Server ......... ......... ......... . ........ . ........ . ......... ...... 68
USB ......... . ......... ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... . ........ . ..... 70
USB Overview ..... ......... ......... . ........ . ........ . ......... ......... . ......... ........ . ......... ......... ......... . ....... 70
Printing from a USB Flash Drive ...... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ....... 70
Printing from a USB Flash Drive Already Inserted in the Printer .... .......... ......... ........ . ........ 71
@PrintByXerox ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ........ 72
App Gallery Overview ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ........ 58
®
App Gallery Account...... . ......... ......... . ......... ......... ......... ......... ... 59
®
App Gallery .......... ......... ......... ......... . ....... 59
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Xerox®VersaLink®B400 Printer
User Guide
@PrintByXerox Overview .... . ......... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ......... . 72
Printing with the @PrintByXerox App........ . ......... ......... ......... ......... ......... . ......... ......... ....... 72
5 Printing......................................................................................................................................73
Printing Overview...... . ......... ........ . ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ....... 74
Selecting Printing Options ...... ......... . ......... ......... ......... ......... ......... . ......... ......... . ........ . ........ . ... 75
Print Driver Help.. ......... ......... . ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ....... 75
Windows Printing Options .... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... 75
Macintosh Printing Options ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... .......... . 77
UNIX and Linux Printing ... ........ . ......... ......... ......... . ......... ......... . ........ ......... . ......... ......... ... 77
Mobile Printing Options .......... ......... . ........ . ........ . ......... ......... ......... . ........ . ........ . ......... ...... 79
Printing Features....... . ........ ......... . ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ....... 81
Managing Jobs ... ......... ......... . ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ....... 81
Printing Special Job Types ....... ......... . ......... ......... ......... . ........ . ........ . ......... ......... . ......... ..... 81
Selecting Paper Options for Printing ....... ......... . ........ ......... . ......... ......... ......... . ........ . ........ . 83
Scaling....... ......... . ......... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ......... ....... 83
Printing on Both Sides of the Paper ...... . ......... ........ . ......... ......... ......... . ......... ......... ......... .. 83
Printing Mirror Images ...... ......... ......... . ........ ......... . ......... ......... . ......... ........ . ......... ......... ... 84
Printing Multiple Pages to a Single Sheet ......... ......... . ........ . ........ . ......... ......... ......... . ........ 84
Print Quality...... .......... ........ . ........ . ......... ......... . ......... ......... ......... ......... ......... . ......... ......... 85
Image Options. . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ......... . ......... ......... ......... . 85
Contrast.. ......... . ......... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ......... ......... ......... . 85
Lightness .......... .......... ........ . ........ . ......... ......... . ......... ......... ......... ......... ......... . ......... ......... 85
Image Shift ....... ......... . ........ . ........ . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ........ 85
Printing Booklets....... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... .......... . 85
Using Special Pages .......... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ......... ......... ... 86
Printing Watermarks for Windows ...... ......... . ......... ......... ......... ......... ......... . ......... ......... . ... 87
Orientation .. . ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... ......... . ........ . ........ . .... 88
Printing Banner Pages ......... ......... ......... ......... . ......... ......... . ........ . ........ . ......... ......... ......... . 89
Selecting Job Completion Notification for Windows ......... . ......... ......... . ........ . ........ . ......... . 89
Using Custom Paper Sizes . ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . ........ 90
Printing on Custom Paper Sizes ... ......... . ......... ......... ......... . ........ . ........ . ......... ......... .......... . 90
Defining Custom Paper Sizes..... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... . ... 90
6 Paper and Media ....................................................................................................................93
Supported Paper ...... . ........ . ......... ......... ......... . ........ . ........ . ......... ......... .......... ......... ......... . ....... 94
Ordering Paper........ ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... . ... 94
General Paper Loading Guidelines ...... . ........ . ......... ......... ......... . ......... ........ . ......... ......... . ... 94
Paper That Can Damage Your Printer... . ......... ......... ......... . ......... ........ . ......... ......... .......... . 94
Paper Storage Guidelines .. ......... ......... . ........ . ........ . ......... ......... . ......... ........ . ......... ......... ... 94
Supported Standard Paper Sizes..... ......... . ......... ......... ......... ......... .......... ......... ......... . ....... 95
Supported Paper Types and Weights .... ......... ......... . ......... ........ . ......... ......... ......... . ......... .. 95
Supported Standard Paper Sizes for Automatic 2-Sided Printing ........ ........ . ......... ......... . ... 96
Supported Paper Types and Weights for Automatic 2-Sided Printing.. ......... . ......... ........ . ... 96
Supported Custom Paper Sizes..... ......... ......... . ......... ........ . ......... ......... . ......... ......... ......... . 97
Cardstock..... ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... . ......... ..... 97
Loading Paper......... ......... . ........ ......... . ......... ......... . ......... ........ . ......... ......... ......... . ......... ......... 98
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Changing Paper Settings..... ......... . ........ . ........ . ......... ......... . ......... ......... ......... . ........ ......... . 98
Loading Paper in Trays 1-4...... ......... . ......... ......... ......... ......... ......... . ......... ......... . ........ . ..... 99
Loading Paper in the Bypass Tray.... . ........ . ......... ......... ......... . ........ . ........ . ......... ......... ..... 101
Loading Small Paper Sizes in the Bypass Tray..... . ......... ........ . ......... ......... ......... . ......... .... 104
Configuring Trays 1–4 for the Paper Length .......... ......... ......... . ........ . ........ . ......... ......... . . 107
Printing on Special Paper .. ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . ...... 109
Envelopes .... . ........ . ........ . ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . .. 109
Labels . ......... . ......... ........ . ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... ......... . .. 114
7 Maintenance ........................................................................................................................ 119
General Precautions .. . ........ . ........ . ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... ..... 120
Cleaning the Printer .. . ......... ........ . ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ..... 121
Cleaning the Exterior .. ........ . ........ . ......... ......... . ......... ......... ......... ......... ......... . ......... ....... 121
Cleaning the Interior..... . ........ . ......... ......... ......... . ......... ........ . ......... ......... ......... . ......... .... 121
Adjustments and Maintenance Procedures... ......... . ......... ......... ......... . ........ . ........ . ......... ....... 122
Adjusting Paper Registration ........ . ......... ......... . ......... ......... ......... ......... ......... . ......... ....... 122
Supplies . . ........ . ......... ......... ......... . ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ..... 125
Consumables ....... . ......... ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... . ........ . ... 125
Routine Maintenance Items...... . ......... ......... ......... . ......... ......... . ........ ......... . ......... ......... . 125
Ordering Supplies... ........ . ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . .. 125
Toner Cartridges ... ......... . ......... ......... . ......... ........ . ......... ......... ......... . ......... ......... ......... ... 126
Recycling Supplies. . ........ . ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . .. 127
Managing the Printer ... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . .. 128
Viewing the Meter Reading. ......... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ........ 128
Printing the Billing Summary Report...... ......... . ......... ......... . ......... ........ . ......... ......... ........ 128
Moving the Printer .... . ........ ......... . ......... ......... . ......... ........ . ......... ......... ......... . ......... ......... ..... 129
8 Troubleshooting ...................................................................................................................131
General Troubleshooting.... ......... . ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ..... 132
Printer Does Not Power On....... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . .. 132
Printer Resets or Powers Off Frequently ... ......... ......... ......... ......... . ......... ......... ......... . ...... 132
Printer Does Not Print ...... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ......... . . 133
Printing Takes Too Long ...... . ........ . ......... ......... . ......... ........ . ......... ......... ......... . ......... ....... 134
Document Prints from Wrong Tray . ........ . ........ . ......... ......... ......... . ........ . ........ . ......... ....... 135
Automatic 2-Sided Printing Problems ...... ......... ......... . ........ . ........ . ......... ......... ......... . ...... 135
Printer is Making Unusual Noises ........ ........ . ......... ......... ......... . ......... ......... . ........ ......... . . 135
Paper Tray Will Not Close...... ......... ......... . ......... ......... . ........ ......... .......... ......... ......... . ..... 136
Condensation has Formed Inside the Printer .... ......... ......... ......... . ......... ......... ......... . ...... 136
Paper Jams ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... . . 137
Locating Paper Jams ...... ........ . ......... ......... ......... . ......... ......... ......... . ........ ......... . ......... .... 137
Minimizing Paper Jams ...... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... 137
Clearing Paper Jams ... ........ . ........ . ......... ......... . ......... ......... ......... . ........ ......... . ......... ....... 139
Troubleshooting Paper Jams .. . ........ ......... . ......... ......... ......... . ........ . ........ . ......... ......... ..... 149
Print-Quality Problems... . ......... ......... .......... ......... ........ . ......... ......... . ......... ......... ......... . ........ . 152
Controlling Print-Quality........ . ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ..... 152
Paper and Media...... . ......... ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ......... 152
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Xerox®VersaLink®B400 Printer
User Guide
Solving Print-Quality Problems ......... . ........ ......... . ......... ......... ......... . ........ . ........ . ......... .... 153
Getting Help .. ........ . ......... ......... ......... . ......... ......... ......... ......... . ......... ......... ......... . ........ . ....... 157
Viewing Warning Messages on the Control Panel .......... ......... ......... . ......... ......... ......... ... 157
Viewing Current Errors on the Control Panel ......... ......... . ........ . ........ . ......... ......... ......... . .. 157
Using the Integrated Troubleshooting Tools... ......... ......... . ......... ......... . ........ . ........ . ........ 157
Online Support Assistant .... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... ......... 157
Helpful Information Pages .... ......... ......... ......... ......... . ......... ......... ......... . ........ ......... . ...... 157
More Information about Your Printer .. ......... ......... . ........ . ........ . ......... ......... . ......... ......... . 158
A Specifications........................................................................................................................ 159
Printer Configurations and Options ........ ........ . ......... ......... ......... . ......... ......... ......... . ........ ..... 160
Available Configurations ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... .... 160
Standard Features.......... ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... . ......... ... 160
Options and Upgrades ... ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ......... .... 161
Physical Specifications ......... . ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . .. 162
Weights and Dimensions........ . ......... ......... ......... . ........ ......... . ......... ......... ......... . ........ . .... 162
Standard Configuration .... ......... .......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... 162
Configuration with Three Optional 550-Sheet Feeders......... . ........ . ......... ......... ......... . ..... 163
Total Space Requirements... ......... . ........ . ........ . ......... ......... . ......... ......... ......... ......... ........ 163
Clearance Requirements ....... ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ...... 164
Environmental Specifications ........ . ........ . ......... ......... .......... ......... ........ . ......... ......... . ......... ... 165
Temperature ........ . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ......... .... 165
Relative Humidity ....... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . ...... 165
Elevation ........ ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... 165
Electrical Specifications.... ......... ......... ......... ......... . ......... ......... . ........ . ........ . ......... ......... ........ 166
Power Supply Voltage and Frequency..... . ........ . ......... ......... ......... . ......... ........ . ......... ....... 166
Power Consumption........ . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . .. 166
Performance Specifications .. . ......... ......... ......... ......... .......... ......... ......... . ........ . ........ . ......... ... 167
Print Speed ......... . ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . ........ ..... 167
B Regulatory Information...................................................................................................... 169
Basic Regulations...... . ........ ......... . ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ..... 170
United States FCC Regulations.... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... 170
Canada........ . ........ . ........ . ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . .. 170
Certifications in Europe ......... . ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... ..... 170
European Union Lot 4 Imaging Equipment Agreement Environmental
Information..... . ......... ......... ......... ......... ......... . ......... ......... . ........ . ........ . ......... ......... ........ 171
Germany... . ......... ......... ......... . ......... ......... . ........ ......... . ......... ......... ......... . ........ . ........ . ..... 173
Turkey RoHS Regulation .... ......... .......... ......... ......... ......... ......... . ......... ......... ......... . ........ . 174
Eurasian Economic Community Certification ...... . ........ ......... . ......... ......... ......... . ........ . .... 174
Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters ........ ......... ... 174
Ozone Release ....... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . .. 174
Safety Certification.... . ......... ......... ......... ......... ......... . ......... ......... ......... . ........ ......... . ......... .... 175
Material Safety Data Sheets ........ ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ..... 176
C Recycling and Disposal ....................................................................................................... 177
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All Countries ......... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ......... ......... . ......... 178
North America ... . ......... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . .. 179
European Union....... ......... ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ...... 180
Domestic/Household Environment .... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ... 180
Professional/Business Environment.. ......... . ......... ......... ......... . ........ . ........ . ......... ......... ..... 180
Collection and Disposal of Equipment and Batteries... . ......... ......... ......... . ........ . ........ . ..... 180
Battery Symbol Note......... ........ . ......... ......... ......... . ......... ......... . ........ . ........ . ......... ......... . 181
Battery Removal ......... ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... ......... . ...... 181
Other Countries...... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ......... . ......... ......... ........ 182
8
Xerox®VersaLink®B400 Printer
User Guide
1
Safety
This chapter contains:
• Notices and Safety.. ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . .... 10
• Electrical Safety .......... .......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ......... 11
• Operational Safety. . ......... ........ . ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... ......... . .... 13
• Maintenance Safety........ ......... . ......... ......... ......... ......... .......... ......... ......... . ........ . ........ . ......... ..... 15
• Printer Symbols . ......... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ......... . ......... ......... ......... . 16
• Environmental, Health and Safety Contact Information ... . ......... ......... ......... . ......... ......... ......... .. 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
Xerox®VersaLink®B400 Printer
User Guide
9
Safety
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
®
printer and supplies are designed and tested to meet strict safety requirements. These
Note: Unauthorized alterations, which can include the addition of new functions or connection
of external devices, can affect the product certification. For more information, contact your
Xerox representative.
®
10
Xerox®VersaLink®B400 Printer
User Guide
Electrical Safety
GGeenneerraall GGuuiiddeelliinneess
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Power off the printer when performing
these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that
you can maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
Safety
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
PPoowweerr CCoorrdd
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power
strips, or power plugs for more than 90 days. When a permanent outlet receptacle
cannot be installed, use only one factory-assembled extension cord of the appropriate
gauge for each printer or multifunction printer. Always adhere to national and local
building, fire, and electrical codes regarding length of cord, conductor size, grounding,
and protection.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
Xerox
®
VersaLink®B400 Printer
User Guide
11
Safety
• Do not place objects on the power cord.
• Do not plug or unplug the power cord while the power switch is in the On position.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power
cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is
necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet.
EEmmeerrggeennccyy PPoowweerr OOffff
If any of the following conditions occur, power off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
12
Xerox®VersaLink®B400 Printer
User Guide
Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
OOppeerraattiioonnaall GGuuiiddeelliinneess
• Do not remove any trays when the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
• Do not override any electrical or mechanical interlock devices.
• Do not attempt to remove paper that is jammed deeply inside the printer. Switch off the printer
promptly and contact your local Xerox representative.
WARNING:
• The metallic surfaces in the fuser area are hot. Always use caution when removing paper
jams from this area and avoid touching any metallic surfaces.
• To avoid a tip hazard, do not push or move the device with all the paper trays extended.
OOzzoonnee RReelleeaassee
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
PPrriinntteerr LLooccaattiioonn
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
®
Xerox
VersaLink®B400 Printer
User Guide
13
Safety
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation.
PPrriinntteerr SSuupppplliieess
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and
supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can
increase the risk of skin or eye contact.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies
not specified for this printer. The Total Satisfaction Guarantee is available in the United States
and Canada. Coverage could vary outside these areas. Please contact your Xerox representative
for details.
14
Xerox®VersaLink®B400 Printer
User Guide
Safety
Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
• Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox
recycling programs, go to www.xerox.com/recycling.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when
used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can
apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for
your area.
®
supplies
Xerox
®
VersaLink®B400 Printer
User Guide
15
Safety
Printer Symbols
Symbol Description
Warning:
Indicates a serious hazard that can result in death or
serious injury if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid
personal injury.
Warning: Moving parts. To avoid personal injury, use
caution.
Caution:
Indicates a mandatory action to take in order to
avoid damage to the property.
Caution:
To avoid damage to the property, be careful not to
spill toner when handling the waste cartridge.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
Do not burn the drum cartridges.
16
Xerox®VersaLink®B400 Printer
User Guide
Symbol Description
Do not use paper attached with staples or any form
of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not use inkjet paper.
Do not use transparencies or overhead projector
sheets.
Safety
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage
stamps.
For details about all the printer symbols that appear on your printer, refer to the Printer Symbols
guide at www.xerox.com/support/VLB400docs.
Xerox
®
VersaLink®B400 Printer
User Guide
17
Safety
Environmental, Health and Safety Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and
supplies, contact:
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Europe: EHS-Europe@xerox.com
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
18
Xerox®VersaLink®B400 Printer
User Guide
2
Getting Started
This chapter contains:
• Parts of the Printer.... ......... . ........ ......... .......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... .. 20
• Power Options........ . ........ . ........ . ......... ......... . ......... ......... ......... . ........ ......... . ......... ......... ......... . .... 25
• Accessing the Printer . . ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ......... ......... . . 27
• Introduction to Apps .. ......... ......... . ......... ......... ......... . ........ . ........ . ......... ......... . ......... ......... ......... . 28
• Information Pages ... . ........ . ......... ......... .......... ......... ........ . ......... ......... . ......... ......... ......... . ........ ... 29
• The Embedded Web Server . ......... . ........ . ........ . ......... ......... ......... . ......... ........ . ......... ......... .......... . 31
• Installation and Setup .... ......... . ......... ........ . ......... ......... .......... ......... ......... . ........ ......... . ......... ..... 34
• Connecting the Printer ..... . ........ . ......... ......... ......... . ........ . ........ . ......... ......... ......... . ......... ......... . ... 35
• Installing the Software... . ......... ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ......... ...... 46
• More Information ........ ......... . ........ . ........ . ......... ......... ......... . ......... ......... ......... ......... ......... . ........ 50
Xerox®VersaLink®B400 Printer
User Guide
19
Getting Started
Parts of the Printer
FFrroonntt VViieeww
1. Tray 1
2. Bypass Tray
3. Front Door
4. USB Memory Port
5. Control Panel
6. Output Tray
7. Output Tray Paper Stop
8. Optional 550-Sheet Feeder, maximum of 3
(Trays 2–4)
CCoonnttrrooll PPaanneell
The control panel consists of a touch screen and buttons you press to control the functions available
on the printer. The control panel:
• Displays the current operating status of the printer.
• Provides access to printing features.
• Provides access to reference materials.
• Provides access to Tools and Setup menus.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.
• Provides the Power/Wake button used for powering on or off the printer. This button also supports
the power-saver modes, and blinks to indicate the power status of the printer.
20
Xerox®VersaLink®B400 Printer
User Guide
Getting Started
Item Name
1 NFC Area Near Field Communication (NFC), is a technology that enables
2 Touch Screen Display The screen displays information and provides access to printer
3 Home Button This button provides access to the Home menu for access to
4 Power/Wake This button serves several power-related functions.
Description
devices to communicate when they are within 10 cm (4 in.) of
each other. Use the NFC area to obtain a network interface or to
establish a TCP/IP connection between your device and the printer.
functions.
printer features.
• When the printer is powered off, this button powers on the
printer.
• When the printer is powered on, pressing this button displays a
menu on the control panel. From this menu, you can choose to
enter Sleep mode, restart, or power off the printer.
• When the printer is powered on, but in a low-power mode or
Sleep mode, pressing this button wakes the printer.
• When the printer is powered on, holding this button for 10seconds turns off the printer.
• This button also blinks to indicate the power status of the
printer.
• When the light blinks slowly, the printer is in low-power mode
or Sleep mode.
• When the light blinks rapidly, the printer is powering down, or
exiting a low-power mode.
5 Status LED This light blinks blue or amber to indicate printer status.
Blue
Xerox®VersaLink®B400 Printer
User Guide
21
Getting Started
Item Name
6 Notification Banner Notifications and messages are displayed in a pop-up banner
7 Pause Button When a job is being processed, a Pause icon appears in the
Description
• Blinks blue once to acknowledge a successful Authentication
request.
• Blinks blue once slowly for a print job initiated at the control
panel.
• Blinks blue twice slowly for a print job received from the
network.
• Blinks blue rapidly while the printer is powering up, or to signal
detection of a Wi-Fi Direct connection request.
Amber
• Blinks amber to indicate an error condition or warning that
requires your attention. For example, an out-of-toner condition,
a paper jam, or out of paper for the current job.
• It also blinks amber to indicate a system error, which typically
is associated with an error code.
below the apps area. To view the full notification, touch the down
arrow. Once you have reviewed the information, touch X to close.
notification banner area. To pause the current job, touch the Pause
icon. The job pauses with the option to resume or delete the job.
22
Xerox®VersaLink®B400 Printer
User Guide
IInntteerrnnaall PPaarrttss
Getting Started
1. Front Cover
2. Output Tray Paper Stop
3. Cover Release
RReeaarr VViieeww
4. Drum Cartridge
5. Toner Cartridge
Xerox®VersaLink®B400 Printer
User Guide
23
Getting Started
1. Duplex Unit
2. Transfer Roll
3. Fuser
4. Power Connector
5. Back Cover
6. Control Board
7. Left-Side Cover
8. Power Switch
9. Foreign Device Interface Connector
10. USB 2.0 Port
11. USB 3.0 Port
12. Wireless Network Adapter Port Cover
13. Ethernet Port
24
Xerox®VersaLink®B400 Printer
User Guide
Getting Started
Power Options
The Power/Wake button is a single multifunction button on the control panel.
• The Power/Wake button powers on the printer.
• If the printer is already powered on, you can use the Power/Wake button to:
– Restart the printer
– Enter or exit Sleep mode
– Enter or exit Low-Power mode
• The Power/Wake button also flashes when the printer is in Low-Power mode.
PPoowweerriinngg oonn tthhee PPrriinntteerr
To power on the printer when it is off, press the power switch and then press the Power/Wake button.
Caution: Do not plug or unplug the power cord while the printer is powered on.
EExxiittiinngg LLooww--PPoowweerr MMooddee oorr SSlleeeepp MMooddee
Once the printer is powered on:
• The printer exits Low-Power mode or Sleep mode automatically when it receives data from a
connected device.
• The touch screen may appear blank and unresponsive when the printer is in Low-Power mode or
Sleep mode. To wake the printer manually, press the Power/Wake button.
Xerox®VersaLink®B400 Printer
User Guide
25
Getting Started
Caution: Do not unplug the power cord while the printer powers down.
RReessttaarrttiinngg,, EEnntteerriinngg SSlleeeepp MMooddee oorr LLooww--PPoowweerr MMooddee
To restart, enter sleep mode, or enter low-power mode:
1. At the printer control panel, press the Power/Wake button.
2. Select an option:
• To restart the printer, touch Restart.
• To place the printer in Sleep Mode, touch Sleep.
In Sleep Mode, the touch screen goes dark and the Power/Wake button flashes.
26
Xerox®VersaLink®B400 Printer
User Guide
Getting Started
Accessing the Printer
LLooggggiinngg IInn
Logging in is the process by which you identify yourself to the printer for authentication. If
authentication is set, to access printer features, you log in with your user credentials.
LLooggggiinngg IInn aatt tthhee CCoonnttrrooll PPaanneell
1. At the printer control panel, press the Home button.
2. Touch Log In.
3. Type the User Name using the keypad, then touch Enter.
4. If prompted, enter the password, then touch Enter.
Note: For more information on logging in as system administrator, refer to the System
Administrator Guide at www.xerox.com/support/VLB400docs.
5. Touch OK.
Note: To access each password-protected service, enter the User Name and password.
SSmmaarrtt CCaarrdd
When a Common Access Card system is installed on your Xerox device, access to the printer requires
the use of a Smart Card. There are several models of card readers that are compatible with your
device. To access the printer, insert the pre-programmed identification card into the reader, or place
your card on the reader. If extra security credentials are required, enter the login information at the
control panel.
For more information about configuring a Common Access Card system on your device, refer to the
®
Xerox
VLB400docs.
VersaLink®Common Access Card System Configuration Guide at www.xerox.com/support/
Xerox
®
VersaLink®B400 Printer
User Guide
27
Getting Started
Introduction to Apps
Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already
installed on the device and appear on the Home screen. Some Apps are installed as standard, but
hidden the first time you use the device.
When you log in, the Apps configured for your personal account appear on the control panel.
You can download more Apps for your device from the Xerox
refer to Xerox
®
App Gallery.
®
App Gallery. For more information,
28
Xerox®VersaLink®B400 Printer
User Guide
Getting Started
Information Pages
Your printer has a set of Information Pages that you can print. These pages include configuration and
font information, demonstration pages, and more.
The following Information Pages are available:
Name
Description
Configuration Report The Configuration Report provides printer information including
installed options, network settings, port setup, tray information,
and more.
Billing Summary Report The Billing Summary Report provides information about the
device and a detailed listing of the billing meters and sheet
counts.
Supplies Usage Report The Supplies Usage Report provides coverage information and
part numbers for reordering supplies.
PostScript Font List The PostScript Font List provides a printout of all PostScript fonts
that are available on the printer.
PCL Font List The PCL Font List provides a printout of all PCL fonts that are
available on the printer.
Demonstration Print Demonstration Print provides a demonstration of the current
print-quality settings.
Startup Page The Startup Page provides basic printer configuration and
network information.
Job History Report The Job History Report provides retained information on
previous print jobs, including the date, time, job type, document
name, output color, paper size, number of pages, and results.
The status of a maximum of 20 jobs prints on the Job History
Report.
PPrriinnttiinngg IInnffoorrmmaattiioonn PPaaggeess
1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. To print an information page, touch the needed page.
4. To return to the Home screen, press the Home button.
Xerox
®
VersaLink®B400 Printer
User Guide
29
Getting Started
CCoonnffiigguurraattiioonn RReeppoorrtt
The Configuration Report provides product information including installed options, network settings,
port setup, tray information, and more.
PPrriinnttiinngg tthhee CCoonnffiigguurraattiioonn RReeppoorrtt
1. At the printer control panel, press the Home button.
2. Touch Device→About→Information Pages.
3. Touch Configuration Report.
4. To return to the Home screen, press the Home button.
30
Xerox®VersaLink®B400 Printer
User Guide
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