Xerox b215 b205 Service Manual

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Page 1

Xerox® B205/B215

Multifunction Printer

Service Manual

702P07550

July 2019

Initial Release

Page 2

Xerox® B205/B215 Multifunction Printer Service Manual

Service Documentation

Xerox® B205/B215 Multifunction Printer Service Manual

P/N 702P07550

Initial Release

July 2019

Prepared by:

Technical Communications Solutions

Xerox Ltd

Bessemer Road, Welwyn Garden City

Hertfordshire

AL7 1BU

United Kingdom

WARNING

This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions documentation, may cause interference to radio communications. It has been tested and found to comply with the limits

or a Class A computing device pursuant to subpart J of part 15 of FCC rules, which are

f designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to correct the interference.

DANGER: Cet équipement génère, utilise et peut émettre des fréquences radio, et, s'il

'est pas installé et utilisé selon les recommandations du manuel d'instructions, peut

n causer des interférences aux communications radio. Il a été testé et jugé conforme aux limites des systèmes de catégorie A, conformément à la partie 15 de l'alinéa J des règlements FCC, établis pour protéger contre de telles interférences pendant le fonctionnement en milieu commercial. Dans une zone résidentielle, il peut causer des

nterférences; dans ce cas, l'utilisateur devra corriger le problème à ses propres frais.

Other company trademarks are also acknowledged.

NOTICE

While every care has been taken in the preparation of this manual, no liability will be accepted by Xerox Europe arising out of any inaccuracies or omissions.

All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service.

Preliminary Working Document No Product Name Assigned

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Preliminary Working Document

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About This Manual .......................................................................................................... iii

How to Use this Manual .................................................................................................. iv

Service Safety Summary................................................................................................. v

Reference Symbology..................................................................................................... vi

Voltage Specifications..................................................................................................... vii

Health and Safety Incident Reporting ............................................................................. viii

Regulatory Specifications................................................................................................ ix

Translation of Warnings .................................................................................................. x

Tag Usage.......................................................................................................................x

Xerox® B215/B205 Overview ......................................................................................... xii

Introduction

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

Introduction

Page 5

Introduction

July 2019

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 6

About This Manual

Introduction

The Xerox® B215/B205 Service Manual is part of the multinational documentation for the

Xerox

B215/B205 Multifunction Printer. It is structured in standard Xerox service documentation format. This manual is the primary document used for diagnosing, repairing, maintaining, and troubleshooti vice call. Information about using this document is found in the Introduction section. To ensure

anding of

underst device.

Organization

The Xerox® B215/B205 Multifunction Printer Service Manual is organized and defined within the following sections:

Section 1 Service Call Procedures

This section contains procedures that determine what service call on the machine and in what sequence they are to be completed. This is the entry level for all service calls.

Section 2 Status Indicator RAPs

This section contains the diagnostic aids for troubleshooting the Fault Code and non-Fault Code related f

Section 3 Image Quality Repair Analysis Procedures

This section contains the diagnostic aids for troubleshooting image quality problems, as well as

Section 4 Repairs and Adjustments

This section contains the Adjustment and Repair procedures.

ng these systems. The Service Manual is the controlling publication for a ser-

this product, complete the Xerox Service Training Program for this particular

actions are to be taken during a

aults (with the exception of image quality problems).

image quality specifications and image defect samples.

Section 5 Parts List

This section consists of a series of illustrations and an associated parts listing. Any part

at is spared or any part that must be removed to access a spared part is illustrated.

th Common hardware is shown as a letter callout.

Section 6 General Procedures and Information

This section contains general information, change tag information, and general procedures.

Section 7 Wiring Data

This section contains Block Schematic Diagrams (BSDs), Plug/Jack locations, Voltage

ications, and I/O Module locations and information.

Spec

Component Names

Names of parts that appear in the procedures may not be exactly the same as the names that appear on the part or listed in the Parts List. For example: a part called the Registration Assembly may appear on the Parts List as Assembly, REGI.

Repairs include procedures for removal and replacement cial conditions:

• When there is a personnel or machine safety issue.

• When removal or replacement cannot be determined from the exploded view of the Parts

List

• When there is a cleaning or a lubricating acti

• When the part requires an adjustment after replacement.

• When a special tool is required for removal or replacement.

Use the Repair Procedures for the correct order of cautions, and notes.

Adjustments include procedures for adjusting the parts that must be within specification for the

operation of the system.

correct

Use the Adjustment Procedures for the correct s ings, cautions and notes.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

of parts which have the following spe-

vity associated with the procedure.

removal and replacement, for warnings,

equence of operation for specifications, warn-

July 2019

Introduction

iii

About This Manual

Page 7

How to Use this Manual

Always start with Service Call Procedures, Section 1. Perform Initial Actions and verify the problem, then follow the directions given.

How to Differentiate Between Machine Variants

The machine configuration will be identified in this manual by the configuration identifiers B205 and B215.

The B215 is Blue Angel certified with software configuration for up to 31 ppm capability. Refer

o the User Guide, Parts List and Procedures for information specific to printer configuration.

When a procedure, parts list description or other ref urations of the machine, the appropriate configurat also specific.

NOTE: This manual services all configurat not installed on the machine.

ions of the machine. Ignore references to options

erence is unique amongst different config-

ion designator is indicated. Any artwork is

Warnings, Cautions and Notes

WARNING

A warning is used whenever an operating or maintenance procedure, practice, condition or statement, if not strictly observed, could result in personal injury.

A translated version of all warnings is in T

A caution is used whenever an operation or ma statement, if not strictly observed, could result in damage to the equipment.

NOTE: A note is used where it is essential to highlight ment.

ranslation of Warnings.

CAUTION

intenance procedure, practice, condition or

a procedure, practice, condition or state-

Introduction

July 2019

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Xerox® B205/B215 Multifunction Printer Service Manual

Page 8

Service Safety Summary

General Guidelines

For qualified service personnel only: Refer also to Electrical Safety.

Avoid servicing alone: Do not perform internal service or adjustment of this product unless anot

her person capable of rendering first aid or resuscitation is present.

Use care when servicing with power applied: Dangerous voltages may exist at several points in

his product. To avoid personal injury, do not touch exposed connections and components

t while power is on. Disconnect power before removing the power supply shield or replacing components.

Do not wear jewelry: Remove jewelry prior to servicing. Rings, necklaces and other metallic

s could come into contact with dangerous voltages and currents.

object

Electrical Safety

• Use the Power Cord supplied with the printer.

• Plug the Power Cord directly into a properly grounded electrical outlet.

• Do not use a ground adapter plug to connect the pr

not

have a ground connection terminal.

• Do not use an extension cord or power strip.

• Do not place the system in an area where people might step on the power cord.

• Do not place objects on the power cord.

• Do not block the ventilation openings. These openings

ing of the printer.

• Do not drop paper clips or staples into the printer.

Operational Safety

The printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Pay attention to these safety guidelines to ensure the continued, safe operation of the printer.

• Use the supplies specifically designed for your s

y cause poor performance and a possible safety hazard.

• Follow all warnings and instructions marked on, or supplied with, the system, options

supplies

NOTE: The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact

inter to an electrical outlet that does

are provided to prevent overheat-

ystem. The use of unsuitable materials

and

your local representative for details.

Warning Labels

Read and obey all posted warning labels. Throughout the printer, warning labels are displayed on potentially dangerous components. As you service the printer, check to make certain that all

warning labels remain in place.

Safety Interlocks

Make sure all covers are in place and all interlock switches are functioning correctly after you have completed a printer service call. If you bypass an interlock switch during a service call, use extreme caution when working on or around the printer.

Electrostatic Discharge (ESD) Field Service Kit

The purpose of the ESD Protection Program is to preserve the inherent reliability and quality of electronic components that are handled by the Field Service Personnel. This program has been implemented as a direct result of advances in microcircuitry technology, as well as a new acknowledgment of the magnitude of the ESD problem in the electronics industry today.

This program will reduce Field Service costs that of all PWB failures that are ESD related do not occur immediately. Using the ESD Field Service Kit will eliminate these delayed failures and intermittent problems caused by ESD. This will improve product reliability and reduce callbacks.

The ESD Field Service Kit should be used whenever P components are being handled. This includes activities like replacing or re-seating of circuit boards or connectors. The kit should also be used in order to prevent additional damage when circuit boards are returned for repair.

The instructions for using the ESD Field Service Kit can be found in GP 8 in the General Procedures section of the Service Documentation.

are charged to PWB failures. Ninety percent

rinted Wiring Boards or ESD sensitive

Product Safety Certification

This product is certified by various NRTLs/NCBs to the safety standards listed below:

UL60950-1/CSA22.2, No. 60950-1 (USA/Canada)

IEC60950-1 (CB Scheme)

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the docu-

mentation supplied with the printer.

• Do not use aerosol cleaners. The use of supplies that are not approved may cause

perf

ormance and could create a hazardous condition.

• Do not burn any consumables or routine maintenance items. For information on Xero

supplies recy

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

cling programs, go to www.xerox.com.

poor

July 2019

Introduction

Service Safety Summary

Page 9

Reference Symbology

Safety Symbols and Terminology

The following are examples of the terminology and symbols that are used in this documentation for an Electrostatic Device Caution, Laser Warning, and general Warnings, Cautions, or

es.

Not

WARNING

Improper operation may result in injury to a person.

CAUTION

Improper operation may result in machine damage.

ESD

Certain components in this product are susceptib Observe all ESD procedures to avoid component damage.

The following reference symbols are used throughout the Xerox® B215/B205 Service Documentation.

1. Flag

• This symbol indicates a reference point into a circuit diagram from a RAP.

le to damage from Electrostatic Discharge.

Laser

Indicates that Laser safety precautions must be used.

Hot Surface

Indicates that a surface can be hot. Use caution when reaching in the machine to avoid touching the hot surface.

Electrical Current

Danger label indicates where electrical currents t ing. Use caution when reaching in the machine.

Introduction

ravel when the machine is closed and operat-

July 2019

Reference Symbology

2. Note

• This symbol is used to refer to notes that are found on the same page of a circuit dia-

• Hints or other information that may assist the user.

3. Parts List

• This symbol, example (PL2.1), refers to the Parts List exploded view page where t

4. Adjustment

• This symbol refers to an adjustment procedure in the Repair/Adjustments section.

gram. A note is used whenever it is necessary to highlight an operating or maintenance procedure, a practice, condition, or statement.

par

t can be found.

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5. Test Point, Test Hole, Test Stake

• This symbol is used to indicate that a test point, test hole, or test stake is available fo acce

ssing the signal line. The prefix indicates whether the access is a test point

(TP), test hole (TH), or test stake (TS).

6. Commoning Point

• This symbol is used to refer to a location in the machine wiring where more than tw wires

a connected together at a single point.

7. Arrow

• This symbol points to the location to install, gain access to, or to release a component.

Voltage Specifications

AC and DC Voltages

Measurements of DC voltage must be made with reference to the specified DC Common, unless some other point is referenced in a diagnostic procedure. All measurements of AC voltage should be made with respect to the adjacent return or ACN wire Ta

Table 1 Voltage Measurement and Specifications

VOLTAGE SPECIFICATION

110 to120 VAC 60Hz 100 to 132 VAC

Neutral to Ground VAC 0 VAC (+/- 5VAC)

+5 VDC +5.05 VDC TO +5.25 VDC

+12 VDC +11.4 VDC TO +12.6 VDC

-12 VDC -11.4 VDC TO -12.6 VDC

+24 VDC +22.8VDC TO +25.2 VDC

+36 VDC +34.2 VDC TO +37.8 VDC

Logic Voltage Levels

Measurements of logic levels must be made with reference to the specified DC Common, unless some other point is referenced in a diagnostic procedure Tab le 2 .

Table 2 Logic Levels

VOLTAGE H/L SPECIFICATIONS

+5 VDC H= +3.00 TO +5.25 VDC, L=

+24 VDC H= +23.37 TO +27.06 VDC,

0 TO 0.8 VDC

L= 0.

bl e 1 .

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

DC Voltage Measurements in RAPs

The RAPs have been designed so that when it is required to use the DMM to measure a DC voltage, the first test point listed is the location for the red (+) meter lead and the second test point is the location for the black meter lead. For example, the following statement may be found in a RAP:

There is +5 VDC from TP7 to TP68.

In this example, the red meter lead would be placed on TP7 and the black meter lead on TP68.

Another example of a statement found in a RAP might be:

There is -15 VDC from TP21 to TP33.

In this example, the red meter lead would be placed on TP21 and the black meter lead would be pl

aced on TP33.

If a second test point is not given, it is assumed that the black meter lead may be attached to

he copier frame.

July 2019

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Reference Symbology, Voltage Specifications

Introduction

Page 11

Health and Safety Incident Reporting

I. Summary

This section defines requirements for notification of health and safety incidents involving Xerox products (equipment and materials) at customer locations.

II. Scope

Xerox Corporation and subsidiaries worldwide.

III. Objective

To enable prompt resolution of health and safety incidents involving Xerox products and to ensure Xerox regulatory compliance.

IV. Definitions

Incident:

An event or condition occurring in a customer account that has resulted in injury, illness or proper

ty damage. Examples of incidents include machine fires, smoke generation, physical injury to an operator or service representative. Alleged events and product conditions are included in this definition.

V. Requirements

Initial Report:

1. Xerox organizations shall establish a process for individuals to report product incidents to

Xero

x Environment Health & Safety within 24 hours of becoming aware of the event.

2. The information to be provided at the time of reporting is contained in Appendix A (Healt

and

Safety Incident Report involving a Xerox product).

3. The initial notification may be made by any of the following methods:

• For incidents in North America and Developing Markets West (Brazil, Mexico, Lati Am

erican North and Latin American South):

– Phone* Xerox EH&S at: 1-800-828-6571.

– Electronic mail Xerox EH&S at: USA.XEROX.EHS@xerox.com.

– Fax Xerox EH&S at: 1-585-216-8817 [intelnet 8*219-68817].

• For incidents in Europe and Developing Markets East (Middle East, Africa, India, China

and Hong Kong):

– Phone* Xerox EH&S at: +44 (0) 1707 353434 [intelnet 8*668 3434]

– Electronic mail Xerox EH&S at: EH&S-Europe@xerox.com

– Fax Xerox EH&S at: +44 (0) 1707 353914 [intelnet 8*668 3914]

*Initial notification made by phone must be followed within 24 hours by a completed incident report and sent to the indicated electronic mail address or fax number.

NOTE: If sending a fax, please also send the original via internal mail.

Responsibilities for resolution:

1. Business Groups/Product Design Teams responsible dent shall:

a. Manage field bulletins, customer correspondence, product recalls, safety retrofits.

b. Fund all field retrofits.

2. Field Service Operations shall:

a. Preserve the Xerox product involved and the scene of the incident inclusive of an

ass

ociated equipment located in the vicinity of the incident.

b. Return any affected equipment/part(s) to the location designated by Xerox EH&S

c. Implement all safety retrofits.

3. Xerox EH&S shall:

a. Manage and report all incident investigation activities.

b. Review and approve proposed product corrective actions and retrofits, if necessary.

c. Manage all communications and correspondence with government agencies.

d. Define actions to correct confirmed incidents.

or the Business Division.

and/

for the product involved in the inci-

Introduction

Health and Safety Incident Reporting

July 2019

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Page 12

Regulatory Specifications

Xerox has tested this product to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office environment.

European Union

CE Mark

United States (FCC Regulations)

The Xerox® B215/B205 has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment

ates, uses, and can radiate radio frequency energy. If it is not installed and used in accor-

gener dance with these instructions, it may cause harmful interference to radio communications.

peration of Class A equipment in a residential area is likely to cause harmful interference in

O which case the user will be required to correct the interference at his/her own expense. There is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference t determined by turning the equipment Off and On, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiver.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiv is c

onnected.

• Consult the dealer or an experienced radio/television technician for help.

Any changes or modifications not e t

o operate the equipment. To ensure compliance with Part 15 of the FCC rules, us

erface cables.

int

xpressly approved by Xerox could void the user's authority

o radio or television reception, which can be

e shielded

Canada (Regulations)

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme

à la norme NMB-003 du Canada.

The CE mark applied to this product symbolizes Xerox’s declar

ation of conformity with the following applicable Direc-

tives of the European Union as of the dates indicated:

Figure 1 CE Symbol

February 26, 2014: Low Voltage Directive 2014/35/EU

February 26, 2014: Electromagnetic Compatibility Directive 2014/30/EU

April 16, 2014: Radio Equipment Directive 2014/53/EU

This product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment.

To ensure compliance with European Union regulat

A signed copy of the Declaration of Conformity for this product can be obtained from Xerox.

ions, use shielded interface cables.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

Introduction

Regulatory Specifications

Page 13

Translation of Warnings

WARNING

Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury.

DANGER: Mettez la machine hors tension. Déconnectez le cordon d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne nécessitent pas d'électricité. L'électricité peut être à l'origine de blessures, voire d'un accident mortel. Les pièces

vibles peuvent être à l'origine de blessures.

amo AVVERTENZA: Spegnere la macchina. Scollegare il cavo di alimentazione dall'alimenta-

tore quando si eseguono attività che non richiedono elettricità. L'elettricità può causare

rte o lesioni personali. Le parti in movimento possono causare lesioni personali.

mo VORSICHT: Schalten Sie die Stromversorgung der Maschine ab. Ziehen Sie das Stromk-

abel ab, wenn Sie Aufgaben ausführen, für die keine Stromversorgung benötigt wird.

tromschläge können Todesfällen oder Verletzungen verursachen. Bewegliche Teile

S können zu Verletzungen führen.

AVISO: Apague la electricidad de la máquina. Desconecte el cable de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no necesiten corriente. La

ectricidad puede causar daños o la muerte. Las partes móviles pueden causar daños.

WARNING

Do not work in a confined space. 1 m (39 inches) space is needed for safe working. DANGER: Ne pas travailler dans un espace restreint. 1 mètre d'espace est nécessaire

our un dépannage en toute sécurité.

AVVERTENZA: Non lavorare in uno spazio limitato; è necessario uno spazio di almeno

n metro attorno alla macchina per la sicurezza dell'operatore.

u VORSICHT: Nur mit ausreichendem Bewegungsspielraum (1 m) arbeiten. AVISO: No trabaje en un espacio reducido. Se necesita 1 metro de espacio para trabajar

n seguridad.

WARNING

Use safe handling procedures when removing the module. Refer to GP 16. The module is heavy.

DANGER: Conformez-vous aux procédures de manipulation de sécurité pour le retrait

u module. Reportez-vous à GP 16. Le module est lourd.

d AVVERTENZA: Utilizzare procedure di gestione sicure durante la rimozione del modulo.

dere GP 16. Il modulo è pesante.

Ve VORSICHT: Verwenden Sie sichere Vorgehensweisen zum Entfernen des Moduls. Siehe

ch GP 16. Das Modul ist sehr schwer.

au AVISO: Utilice los procedimientos de seguridad cuando elimine el módulo. Consulte el

16. El módulo es pesado.

WARNING

Follow the service procedure exactly as written. Use of controls or adjustments other than those specified in this manual, may result in an exposure to invisible laser radiation. During servicing, the invisible laser radiation can cause eye damage if looked at

irectly.

d DANGER: Les procédures de dépannage doivent être suivies à la lettre. Si les réglages

u vérifications ne sont pas effectués suivant les instructions de ce manuel, il peut y

o avoir un risque d'exposition dangereuse au faisceau laser. Celui-ci peut provoquer des lésions oculaires s'il est observé directement.

AVVERTENZA: Eseguire le procedure di servizio esattamente come descritto. L'utilizzo

dispositivi di controllo o di registrazione diversi da quelli riportati in questo manuale

di potrebbe comportare un'esposizione a radiazioni laser invisibili. Tali radiazioni possono danneggiare gli occhi se si guarda direttamente il fascio laser durante gli interventi di servizio.

VORSICHT: Die Wartungsarbeiten genau den Anweisungen entsprechend durchführen.

r Umgang mit Steuer- oder Bedienelementen, deren Verwendung nicht ausdrücklich

De in diesem Handbuch angewiesen wurde, kann dazu führen, dass unsichtbare Laserstrahlung frei gesetzt wird. Direkter Blickkontakt mit dem Laserstrahl kann bleibende

ugenschäden verursachen.

A AVISO: Siga los procedimientos de mantenimiento tal como están descritos. El uso de

ntroles o ajustes no especificados en este manual puede tener como resultado la

co exposición a radiación láser invisible. Durante las operaciones de mantenimiento, la radiación de láser invisible puede causar daños en los ojos si se mira directamente a ella.

WARNING

USA and Canada. Do not install this machine in a hallway or exit route that does not have 1.12 m (44 inches) of space additional to the normal space requirements in front of the machine. To conform with fire regulations this additional 1.12 m (44 inches) of space is needed in front of the machine in hallway and exit routes.

DANGER: États-Unis et Canada. Si cette machine est installée dans un couloir ou une

oie de sortie, 1,12 m (44 pouces) d'espace supplémentaire à l'espace normal doit être

v disponible devant la machine conformément aux normes de sécurité d'incendie.

AVVERTENZA: N/A VORSICHT: N/A AVISO: Estados Unidos y Canadá. No instale esta máquina en un corredor o ruta de sal-

ida que no tenga 1.12 m (44 pulgadas) de ancho delante de la máquina, sin incluir el

acio que ocupe la máquina. Este espacio adicional de 1.12 m (44 pulgadas) delante

esp de la máquina en corredores y rutas de salida es necesario para cumplir los requisitos de las normas sobre incendios.

Introduction

Translation of Warnings

July 2019

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Xerox® B205/B215 Multifunction Printer Service Manual

Page 14

WARNING

Use only Xerox materials and components. This product is safety certified using Xerox materials and components. The use of non Xerox materials and components may invalidate the safety certificate.

DANGER: N'utilisez que des matières premières et des composants Xerox. La sécurité

u produit est assurée dans le cadre de son utilisation avec des matières premières et

d des composants Xerox. L'utilisation de matières premières et de composants autres que ceux de Xerox risque d'invalider le certificat de sécurité.

AVVERTENZA: Utilizzare solo materiali e componenti Xerox per avvalersi della certificazione di protezione. L'utilizzo di materiali e componenti non Xerox può rendere nulla la

ertificazione di protezione.

c VORSICHT: Verwenden Sie nur Materialien und Komponenten von Xerox. Dieses

rodukt besitzt die Sicherheitszertifizierung bei Verwendung von Xerox-Materialien und

-Komponenten. Die Verwendung von Materialien und Komponenten anderer Hersteller

setzt möglicherweise das Sicherheitszertifikat außer Kraft. AVISO: Utilice solo los materiales y componentes Xerox. Este producto dispone de un

tificado de seguridad si se utilizan los materiales y componentes Xerox. Este certifi-

cer cado de seguridad no será válido si se utilizan materiales y componentes que no sean

Xerox.

WARNING

Do not touch the fuser while it is hot. DANGER: Ne pas toucher au four pendant qu'il est encore chaud. AVVERTENZA: Non toccare il fonditore quando è caldo. VORSICHT: Fixierbereich erst berühren, wenn dieser abgekühlt ist.

AVISO: No toque el fusor mientras está caliente.

Tag Usage

Xerox® B215/B205 Overview

Refer to the Xerox® B215/B205 User Guide, Product Configuration Section 1 for detailed descriptions and illustrations of Control Panel functions, machine features and options, Tabl e 1 .

Table 1 Product Configurations

Component B205 B215

Automatic Document Feeder - 40 Sheets Standard Standard

Paper Tray - 250 Sheets Standard Standard

Manual Feed Slot - 1 sheet Standard Standard

Output Tray - 120 Sheets Standard Standard

AirPrint Standard Standard

Google Cloud Print Standard Standard

Network Printing Standard Standard

Copy Standard Standard

Scan Standard Standard

Fax N/A Standard

E-mail Standard Standard

USB Device Standard Standard

Wi-Fi Standard Standard

Wi-Fi Direct™ Standard Standard

Introduction

Xerox® B215/B205 Overview

July 2019

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Page 16

Call Flow

Service Call Overview..................................................................................................... 1-3

Safety Precautions.......................................................................................................... 1-3

SCP 01 Introduction to Service Call Procedures ............................................................ 1-4

SCP 02 Initial Actions...................................................................................................... 1-4

SCP 03 Corrective Actions.............................................................................................. 1-5

SCP 04 Final Actions ...................................................................................................... 1-5

System/Subsystem Maintenance

HFSI’s ............................................................................................................................. 1-6

1 Service Call Procedures

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1-1

Service Call Procedures

Page 17

Service Call Procedures

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Service Call Overview

This section provides an overview of actions a service technician should take when servicing a machine. Refer to the checklist below as a guide for steps to take when troubleshooting problems with the printer. Follow all precautions li

1. Identify the problem

• Verify that the problem exists.

• Record any error codes.

• Print both customer and test prints.

• Make note of any image quality problems in the test prints.

• Observe if any unusual odors or noises coming from the printer.

• Ensure that the AC input power is within specifications.

• From the Diagnostics Mode, print an Error Information Report.

2. Inspect and clean the printer

• Disconnect and inspect the power cord.

• Inspect the interior of the printer. Rem

• Inspect the printer for damaged wires, loose c

orn or damaged parts.

3. Find the cause of the problem.

• Use troubleshooting procedures to f

• Use diagnostics to check the printer and components

• Use the BSDs to locate test points.

• Take voltage readings as instructed in t

4. Correct the problem

• Use the Parts List to locate part numbers.

• Use the Repair Procedures to replace parts.

5. Final Actions

• Test the printer to verify that the problem has been corrected and that there are

addit

ional problems.

sted in the Safety Precautions section.

ove any debris or contamination.

onnections toner leakage or any other

ind the root cause of the problem

he troubleshooting procedure.

Safety Precautions

Ensure that all Cautions and Warnings detailed in the service procedures are followed when servicing the machine.

Failure to follow the following instructions could

• Only use the Power Cord supplied with this product.

Do not allow the Power Cord to become twisted, bent, or damaged.

• Do not allow liquids to spill on or into the machine.

• Do not allow paper clips, pins or other objects to fall into the machine.

• When replacing the SMPS PWB wait 5 minutes after unplugging the Power Cord bef rem

oving the PWB. This allows the PWB to discharge, preventing electrical shock.

Laser Safety

• The Laser system is designed so there is never human access to the Laser radiation during normal operation, user maintenance, or service maintenance.

• Do not bypass or disable any laser safety devices or attempt to service the Laser.

cause an electrical shock or fire hazard.

ore

Diagnostic Mode

The Xerox® B215/B205 has built-in diagnostics to test components, display status and some NVM access. The diagnostic tests are accessed through the Control Panel. Refer to the User Guide for detailed instructions on using the Control Panel buttons and menus. Refer to Section 6 for diagnostic test menus.

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Service Call Procedures

Service Call Overview, Safety Precautions

Page 19

SCP 01 Introduction to Service Call Procedures

Purpose

Service Call Procedures (SCP) are the guide to performing a service call on the Xerox® B215/ B205 Multifunction Printer.

The Operator has been trained in the use of the Xero ing in Section 12, to help analyze the fault. The Troubleshooting section directs the Operator in

he following:

• Faults indicated by a Status Code or UI message

• Web Registration Module problem solving

• Image quality defect initial actions

• Image quality defect diagnosis

• Image quality fault code problem solving

If the Operator is unable to resolve the problem, they initiate a service call by contacting The Xero

x Support Center at: www.xerox.com/support.

SCP 02 Initial Actions

The purpose of Initial Actions is to gather information and organize the service call. The customer is questioned, and the complaint is verified.

All anticipated service actions are classified as pr are those actions that directly relate to the reason for the call.

SCP 03 Corrective Actions

Corrective Actions are the diagnostic and repair activities required to correct the problem that initiated the service call (primary actions), as well as any other problems or secondary actions identified in Initial Actions.

When performing maintenance actions, either scheduled customer’s print schedule and whether they are in a highly time-sensitive print run, or in a less time-sensitive print run. The customer’s current mode of operation will determine the service actions on Unscheduled Maintenance (UM) calls. The objective of all service actions is to integrate the Xerox service process with the customer’ mizes customer equipment up-time and productivity during periods of time-sensitive print runs.

his is one of the tenets of Overall Equipment Effectiveness (OEE).

x® B215/B205 User Guide, Troubleshoot-

imary or secondary. Primary service actions

or unscheduled, always consider the

s printing process in a manner that maxi-

SCP 02 Initial Actions

Purpose

The purpose of the Initial Actions is to help organize the service call. Customer input, machine observations and print samples are all used to gather information about the condition of the system. Gather a list of symptoms, error codes, or other information concerning the problem that the customer may provide. This information may help identify and correct intermittent or unusual problems.

During each service call, perform all Primary Maintenance Activities, then decide if Secondary

enance Activities are needed.

Maint

• Primary Maintenance Activities are actions performed which relate to the customer’s complaint.

• Secondary Maintenance Activities are any activities identified during the service which are n wise negatively affect the customer’s satisfaction.

Before deciding to perform any secondary maintenance, first determine if the custom in a t tion of the run, and defer all other actions-- including HFSI’s that are not required to complete the print run. The objective of any service call during a time-sensitive print run is to

urn the system to production as soon as possible.

ret

Before performing any secondary maintenance actions, first inform the customer of what sec return on another, mutually agreeable time to perform the secondary maintenance activity/actions.

Likewise, for any secondary maintenance actions deferred during a time-sensitive print

un, inform the customer of what remaining secondary actions are indicated and the do

ime required. Coordinate with the customer’s print schedule to determine a mutually-

t agreeable time frame to complete these activities.

ot related to the primary activity, but may lead to a future service call or other-

ime-sensitive print run. If so, perform only those actions required to ensure comple-

ondary actions are indicated and the system down time required. You may want to

Procedure

1. Discuss the problem with the customer.

2. If the problem is IQ related, run prints to verify that the problem is present.

3. Determine if there are any bulletins, or Eureka prob

lem. Bulletins are on Eureka and are searchable with SearchLite.

4. When all information has been gathered, and al class

ified as primary or secondary, proceed to Corrective Actions.

tips relating to the Customer's primary

l anticipated service actions have been

call

er is

Service Call Procedures

SCP 01, SCP 02

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Page 20

SCP 03 Corrective Actions

Purpose

The Corrective Actions procedure will direct you to the appropriate section of the service manual to diagnose and repair the primary problem, and provides you with the information required

o identify any due HFSI items.

Procedure

1. Using the Supplies Information Report, review the HFSI’s in to identify any due HFSI’s.

Clean/replace only components that are due and may be contributing to the problem.

System Fault Analysis

1. If the problem is a machine fault, determine if the type of fault code.

a. If the problem is a Printer fault code:

• Enter Diagnostic Mode and print an Error Information Report.

• Check for associated fault codes that have the same or nearly the same time st

amp as the primary fault code.

• Troubleshoot fault codes with the lowest chain number first.

2. If the problem is IQ related, refer to Section 3, Image Quality.

3. When the primary problem is resolv

ed, proceed to Final Actions.

SCP 04 Final Actions

Purpose

Final Actions verify total operation of the machine, ensures that the HSFI’s are completed, and provides a Machine Site Checklist to complete the call.

Procedure

1. Print a Sample Job and verify with the operator the total operation of the machine. If any prob

lems are identified, return to SCP 03 Corrective Actions.

2. To complete the service call.

• Check the customer consumables.

• Service tools are properly stored and secured.

• Verify the access to the circuit breakers is clear.

• Check that all of the covers are in place and closed.

• Verify that all mandatory retrofits have been installed. If required, set a time with t

cus

tomer to install any mandatory retrofits.

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Service Call Procedures

SCP 03, SCP 04

Page 21

HFSI’s

Customer and Service HFSI’s

As with other CSE actions, these actions should be performed according to customer run requirements. Some actions may be deferred to a Xerox Initiated activity, taking into consideration any risks with deferring those actions.

Table 1 Customer/Service HFSI’s

HSFI Item Action Customer Service Reference Interval Notes

Toner Cartridge Replace X N/A 1,500 standard / 3,000 high yield (appro

Drum Cartridge (OPC) Replace X N/A 10,000

Fuser Replace X REP 5.1 100,000

Transfer Roller Replace X REP 4.4 100,000

Forward Roller Replace X REP 4.14 50,000

Retard Roller Replace X REP 6.1 50,000

Pick-up Roller Replace X REP 4.14 50,000

ADF Feed Roller Replace X REP 1.5 20,000

ADF Retard Pad Replace X REP 1.7 20,000

• Customer Maintenance Log Book (operator) - tracking sheet Se vals.

If necessary, and if the customer agrees, clean/replac may cause a return service call.

x. impressions)

e any secondary HFSI’s that are due or

rvice Maintenance Inter-

Service Call Procedures

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01-150 Front Door Open RAP......................................................................................... 2-3

02-100, 200 USB Error RAP ........................................................................................... 2-3

03-410 Paper Mismatch at Tray 1 RAP .......................................................................... 2-4

03-450 Paper Mismatch at Manual Feed Slot RAP ........................................................ 2-4

03-900 Main PWB Motor Control Chip RAP ................................................................... 2-5

04-500 Drive Motor Start RAP ........................................................................................ 2-5

05-100 / 900 Paper Jam in Automatic Document Feeder (ADF) RAP ............................ 2-6

05-500 DADF Jam RAP .................................................................................................. 2-7

05-920 DADF Top Cover Open RAP .............................................................................. 2-8

06-100 / 200 LSU Motor RAP ......................................................................................... 2-8

07-110 Paper Tray 1 Empty RAP.................................................................................... 2-9

07-130 Paper Jam in Tray 1 RAP ................................................................................... 2-10

07-500 Manual Feed Slot Paper Empty RAP.................................................................. 2-11

07-530 Paper Feed - Manual Feed Slot RAP ................................................................. 2-12

07-600 Paper Tray Empty RAP....................................................................................... 2-13

08-100 Paper Feed - Tray 1 RAP ................................................................................... 2-13

08-500 Paper Jam in Exit Area RAP............................................................................... 2-14

08-600 Paper Jam in Duplex Area RAP

08-700 Output Bin Full Fault ........................................................................................... 2-15

09-100 Toner Cartridge Near End of Life RAP ............................................................... 2-16

09-200 Toner Cartridge Empty RAP ............................................................................... 2-16

09-300 Imaging Unit Near End of Life RAP .................................................................... 2-17

09-400 Imaging Unit End of Life RAP ............................................................................. 2-17

09-500 Toner Cartridge Not Installed RAP ..................................................................... 2-18

09-600, 09-900 Imaging Unit Not Installed or Invalid RAP.............................................. 2-18

09-800 Incompatible Toner Cartridge RAP ..................................................................... 2-19

10-100 Fuser Temperature (Open) RAP......................................................................... 2-19

10-200, 10-300 Fuser Temperature Error RAP............................................................... 2-20

15-100, 15-110 Scan to E-mail RAP ............................................................................... 2-21

15-130, 15-340 Mail Too Large RAP .............................................................................. 2-21

15-140 / 150 Invalid Email / Group Address RAP ........................................................... 2-22

15-300 Network Connection Failure RAP ....................................................................... 2-22

15-310 / 600 Authentication Failure RAP ........................................................................ 2-23

15-320 / 330 Mail Server Connection Failure RAP ...........

15-400 LDAP Communication Failure RAP .................................................................... 2-24

15-410, 15-420 LDAP Search Failure RAP..................................................................... 2-24

15-510 Scan Error RAP .................................................................................................. 2-25

15-700 DNS Error RAP ................................................................................................... 2-25

17-100 IP Conflict Error RAP .......................................................................................... 2-26

17-110, 17-130, 17-140, 17-150, 17-200, 17-510, 17-600, 26

17-310 Communication Error (Main PWB to Wireless PWB) RAP ................................. 2-27

17-562 Auto-Registration Process Fails to Communicate Error RAP ............................. 2-28

17-563 Machine Fails to Communicate with Xerox Edge Server Error RAP .................. 2-28

17-700 / 710 BOOTP Error RAP ..................................................................................... 2-29

17-800 / 810 DHCP Error RAP ....................................................................................... 2-29

17-900 802.1X Network Authentication Error RAP ......................................................... 2-30

17-910 Firmware Upgrade RAP...................................................................................... 2-30

.......................................................................... 2-15

.............................................. 2-23

17-610 Network Controller RAP 2-

2 Status Indicator RAPs

20-100 Fax Communication Error RAP........................................................................... 2-31

20-120 Scanning Error RAP............................................................................................ 2-32

20-300 Incompatible (FAX) RAP ..................................................................................... 2-32

20-400 / 410 Line RAP.................................................................................................... 2-33

20-500 Memory Full RAP ................................................................................................ 2-33

20-600 No Answer RAP .................................................................................................. 2-34

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Status Indicator RAPs

Page 23

Status Indicator RAPs

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Page 24

01-150 Front Door Open RAP

BSD-ON:BSD 1

02-100, 200 USB Error RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Door Open

B215: Device Front Door is Open

The front door is open or the Front Co

ver Latched Sensor is defective.

WARNING

Do not perform repair activities with the power on or electrical power supplied to the machine. The machine could activate and cause serious personal injury when the power is on or electrical power is supplied.

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

Check the Front Door Open Switch operation on the HVPS PWB. The switch is good. YN

• Check CN100, Cont

roller, CN12.

• Install a new HVPS PWB, PL 4.

Check the FFC connection between the Main PWB, CN12 and the HVPS, CN100. The con-

nection is secure. YN

• Check that there is no contamination present.

• Check for broken or defective wires or cables.

• Install a new Main PWB, PL 1.

FFC, is fully seated in the connector on the HVPS PWB and Main

1 Item 2.

1 Item 4.

Control Panel Fault Displayed 02-100 I

nvalid/Unknown USB device.

B205: Invalid USB device

B215: Incompatible USB Device has been Detected

02-200 Chec

B205: NA

B215: USB Memory is Full

k USB memory.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

Perform the steps that follow:

1. Switch off, then switch on the machine.

2. Ensure that the customer is using a valid USB

3. Check the wiring between the USB host and the Main PWB, CN1.

4. If the fault persists, install a new Main PWB, PL

NOTE: Be aware, the part number for the Main PWB-B215 and Main PWB-B205 are different.

device with sufficient free file space.

1.1 Item 4.

Install a new Main PWB, PL 1.

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1 Item 4.

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Status Indicator RAPs

01-150 , 02-100, 200

Page 25

03-410 Paper Mismatch at Tray 1 RAP

BSD-ON:BSD 1

03-450 Paper Mismatch at Manual Feed Slot RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Tray 1 Paper Mismatch

B215: Check the Paper in Tray 1

The size setting for the Paper Tray does not match the paper size loaded in the tray.

Initial Actions

• Check the media size settings for the tray from the Control Panel.

• Adjust the Paper Tray Guides to match the size of the paper that is loaded into the tray.

• Place the correct size paper into the tray for the tray size setting.

Procedure

1. Switch off, then switch on the machine

2. If the fault persists, install a new Main PWB, PL 1.1 Item 4.

Control Panel Fault Displayed

B205: Manual Paper Mismatch

B215: Check the Paper in the Bypass Tray

The size setting for the Manual Feed Slot does not match the paper size loaded.

Initial Actions

• Check the media size settings for the tray from the Control Panel.

• Adjust the Paper Tray Guides to match the size of the paper that is loaded into the tray.

• Place the correct size paper into the tray for the tray size setting.

Procedure

1. Switch off, then switch on the machine

2. The fault persists, install a new Main PWB, PL 1.

1 Item 4.

Status Indicator RAPs

03-410 , 03-450

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Page 26

03-900 Main PWB Motor Control Chip RAP

BSD-ON:BSD 1

04-500 Drive Motor Start RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: UI Error

B215: Communication Error

The Motor Control Chip on the Main PWB is not functioning normally.

Procedure

1. Switch off, then switch on the machine

2. The fault persists, install a new Main PWB, P

L 1.1 Item 4.

Control Panel Fault Displayed

B205: Motor error turn off then on

B215: Device Error

The front door is open or the Front Cover Latched Sensor is defective.

The Main Drive (BLDC) Motor did not start within the specified time after the ready signal was sent

Initial Actions

• Switch off, then switch on the machine.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

Procedure

Enter Diagnostic Mode, GP 1, [DC330, [100] Main BLDC Motor] to start the motor. The motor rotates. YN

Remove the Right Cover RE

The connector on the Main PWB is connected correctly. YN

• Check that there is no contamination present

• Check for broken and defective wires or cables.

• Securely reconnect the motor connector.

Manually rotate the Main Drive Unit, P

freely. YN

Install a new Main Drive Unit, P

The Main PWB is defective.

• Install a new Main PWB, PL 1.

July 2019

2-5

P 2.2, then check the motor connector on the Main PWB.

L 4.6 Item 18. The Main Drive Motor rotates

L 4.6 Item 18.

1 Item 4.

Status Indicator RAPs

03-900 , 04-500

Page 27

The fault persists, install a new Main PWB, PL 1.1 Item 4.

05-100 / 900 Paper Jam in Automatic Document Feeder (ADF) RAP

BSD-ON:BSD 2

Control Panel Fault Displayed 05-100 DA

B205: Jam at document feeder

B215: Jam in the Document Feeder

DF Jam1

05-900 DA

B205: Jam at document feeder

B215: Jam in the Document Feeder

The machine has detected a paper jam in the Automatic Document Feeder (ADF).

DF Jam0

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Initial Actions

• Remove jammed sheets from the document feeder and paper path. Refer to the Xerox® B215/

B205 User Guide, Section 11 for jam clearance instructions.

• If necessary, power the machine Off then On to clear the fault message.

• Open the top cover of the Document Feeder and check the Feed Roll for contaminat w

ear.

ion or

Status Indicator RAPs

04-500, 05-100 / 900

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Page 28

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

Inspect the Paper Feed Sensor PWB, PL 4.4 Item 20, for damage or contamination. Remove any debris from the sensor. Enter Diagnostic Mode, GP

sensor is OK. YN

• Check for an open or short circuit and clear any contamination that is present.

• Install a new paper Feed Sensor PWB, PL 4.

Check CN15 (FFC) between the ADF Drive Motor and the Main PWB. The circuit is good.

• Check for an open or short circuit and clear any contamination that is present.

• Install a new ADF Module, PL 1.

1, [DC330, [102] Feed Sens] to test the Paper Feed Sensor. The

1 Item 15.

1 Item 13.

05-500 DADF Jam RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Document Feeder Cover Open

B215: Jam in the Document Feeder

There is a jam in the document feeder or the d

Initial Actions

• Clear the jam in the Document Feeder.

• Close the Document Feeder top cover.

Procedure

Check the circuit between the Top Cover Sensor, PL 1.2 Item 4, and the Main PWB, PL 1.1

Item 4. The circuit is good.

• Check check for and remove any contamination present.

• Check for broken or defective wires or cables, repair as necessary.

Install a new Main PWB, PL 1.1.

ocument feeder top cover is not fully closed.

Clear all jammed sheets from the paper path. If the fault persists, install a new Main PWB, PL

1.1 Item 4.

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Status Indicator RAPs

05-100 / 900 , 05-500

Page 29

05-920 DADF Top Cover Open RAP

BSD-ON:BSD 2

06-100 / 200 LSU Motor RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: NA

B215: Document Feeder Top Cover is Open

The Document Feeder or Document Feeder T

op Cover is not securely latched.

Initial Actions

• Close the Document Feeder unit.

• Close the Document Feeder top cover.

Procedure

Check CN15 (FFC) between the ADF Cover Sensor and the Main PWB. The circuit is good. YN

• The FFC is fully seated in the connector on the Main PWB and the ADF PWB.

• The FFC is not broken, worn, or damaged.

• Install a new ADF Module, PL 1.

Install a new Main PWB, PL 1.1 Item 4.

1 Item 13.

Control Panel Fault Displayed 06-100 LS

not

B205: LSU Motor error

B215: Device Error

06-200 LS Mot

B205: LSU Hsync Error

B215: Device Error

U Error: The machine has detected that the Laser Scanner Unit (LSU) Drive Motor is

working correctly.

U HSync Error: The machine has detected that the Laser Scanner Unit (LSU) Drive

or is not working correctly.

WARNING

Use eye protection when performing the following procedure. Failure to wear eye protection could result in serious personal injury.

DANGER: Porter des lunettes de sécurité pendant la procédure suivante. À défaut, de

raves blessures peuvent se produire.

g AVVERTENZA: Indossare occhiali di protezione durante la seguente procedura. In caso

ontrario, si possono provocare gravi ferite.

c VORSICHT: Folgende Verfahren dürfen nicht ohne Schutzbrille angewandt werden. Die

hteinhaltung dieser Regel kann zu ernsthaften körperlichen Verletzungen führen.

Nic AVISO: Use gafas de protección para realizar el procedimiento siguiente. No proteger

os ojos puede ocasionar daños personales graves.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

Enter Diagnostic Mode, GP 1, [DC330, [110] LSU Motor1 Ready] to test the LSU motor. The motor runs. YN

Check the Flat Cable, PL 4.

The connections are secure.

1 Item 1, and connectors on the Laser Scanner Unit (LSU).

Status Indicator RAPs

05-920 , 06-100 / 200

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Page 30

• Check the Flat Cable for excessive wear, breaks in the insulation cover, and cont

amination present.

• Disconnect and securely reconnect the Flat Cable.

Check the Flat Cable for an open or short circuit. The Flat Cable is good.

Install a new Flat Cable, PL 4.

Install a new Laser Scanner Unit (LSU), P

Go to SCP 04 Final Actions.

1 Item 1.

L 4.1 Item 22.

07-110 Paper Tray 1 Empty RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Tray 1 Empty

B215: Tray 1 is Out of Paper

The Exit Sensor failed to detect paper in the tray.

Initial Actions

Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 11 in the WorkCentre B215/B205 User Guide for detailed instructions on clearing paper jams.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

Procedure

Check the Exit Sensor Actuator, PL 4.5 Item 5. The actuator moves freely and is undam- aged. YN

Install a new Exit Sensor Actuator, PL 4.

Enter Diagnostic Mode, GP Empty Sensor. The sensor signal changes.

Check for 3.3VDC on the Main PWB. The voltage is present on the Main PWB. YN

Check that all voltages are present between the HVPS PWB and the Main PWB.

The voltages between the HVPS PWB and the Main PWB are present YN

• Install a new HVPS PWB, PL

• Install a new Main PWB, PL 1.1 Item 4.

Install a new Exit Sensor, PL 4.5 Item 3.

A B

July 2019

2-9

1, [DC330, [102], Tray 1 Empty] to block and clear the Tray 1

5 Item 5.

4.1 Item 2.

Status Indicator RAPs

06-100 / 200 , 07-110

Page 31

A B

Install a new Exit Sensor, PL 4.5 Item 3.

If the problem is intermittent, check the circuit of the Exit Sensor.

07-130 Paper Jam in Tray 1 RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Paper Jam in Tray1

B215: Jam in Tray 1

A paper jam has occurred in Tray 1.

Initial Actions

• Remove jammed paper from Tray 1 area. (Refer to Section 11 in the Xerox® B215/B205 User

Guide for detailed instructions on jam clearance.)

• Clear the paper path of any debr

• Ensure the loaded paper is within machine specifi cedures for product specifications.

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

is or obstructions.

cations. Refer to Section 6 General Pro-

WARNING

Status Indicator RAPs

07-110, 07-130

Procedure

Remove Tray 1 and ensure that guides are set correctly. The paper is loaded correctly in the tray. YN

Align the paper in Tray 1 then reinsert the tray.

Check the position of the jammed sheet. The lead edge reached the Retard Roll.

July 2019

2-10

Enter Diagnostic Mode, GP

Sens] to block and clear the Feed Sensor. The sensor signal changes. YN

Check for 3.3VDC on the Feed Sensor PWB. The voltage is present at the connector on the Feed Sensor PWB. YN

Check for 3.3VDC on the Main PWB. The voltage is present on the Main

A B C

1, [Machine Test, Diagnostics Mode, DC330, [102] Feed

Xerox® B205/B215 Multifunction Printer Service Manual

Initial Release

Page 32

A B C

Check that all voltages are present between the HVPS PWB and the Main

. The voltages between the HVPS PWB and the Main PWB are

PWB

esent.

pr YN

• Install a new HVPS PWB, PL 4.

• Install a new Main PWB, PL 1.

tem 2.

1 I

1 Item 4.

07-500 Manual Feed Slot Paper Empty RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Bypass Empty

B215: Bypass Tray is Out of Paper

Install a new Paper Feed Sensor PWB, P

Install a new Paper Feed Sensor PWB, PL

In Diagnostics Mode, go to [101-Cl

clutch engages. YN

Check for 24VDC on the Paper Feed PWB. The voltage is present at the connector on the Paper Feed PWB. YN

Check that all voltages are present between the HVPS PWB and the Main

. The voltages between the HVPS PWB and the Main PWB are pres-

ent. YN

• Install a new HVPS PWB, PL 4.

• Install a new Main PWB, PL 1.1 I

Install a new Paper Feed PWB, PL 4.1 I

Install a new Feed Clutch, PL 4.1 I

Perform SCP Final Actions.

Remove any jammed paper. Check the following for wear or damage and replace as required:

• Retard Roll, PL 4.

• Paper Feed Roll Assembly, PL

• Earth Transfer Plate, PL 4.4 Item 1.

•

Earth Transfer Plate Springs, PL

5 Item 15.

utch, Tray 1 Pick up] to energize the clutch. The

4.5 Item 11.

4.4 Item 3 and PL 4.4 Item 7.

4.4 Item 20.

tem 5.

L 4.4 Item 20.

4.4 Item 20.

1 I

tem 2.

tem 4.

tem 15.

The Manual Feed Slot Empty Sensor failed to detect paper in the Manual Feed Slot.

Initial Actions

Ensure that paper is loaded in the tray. Clear any jammed sheets. (Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on jam clearance.)

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

ves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

vi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

geschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ein Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

máquina podría activarse y ocasionar daños personales graves.

Procedure

Check the Registration Sensor actuator. The actuator moves freely and is undamaged. YN

L 4.

Install a new Registration Sensor Actuator, P

Enter Diagnostics Mode, Select [M

Control, 102-Sensor, Registration Sensor} to block and clear the Registration Sensor. The

r signal changes.

senso YN

Check for 3.3VDC on the Main PWB. The voltage is present on the Main PWB. YN

• Install a new HVPS PWB, PL

• Install a new Main PWB, PL 1.

achine Test, Diagnostics Mode, DC330 Component

4 Item 19.

1 Item 2.

1 Item 4.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

Install a new Paper Feed Sensor PWB, PL PL 4.

Perform SCP Final Actions.

July 2019

2-11

4 Item 20.

Status Indicator RAPs

07-130 , 07-500

Page 33

07-530 Paper Feed - Manual Feed Slot RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Jam in the Bypass

B215: Jam in the Bypass Tray

Install a new Paper Feed Actuator, PL

Inspect the Paper Feed Sensor for damage. The sensor is OK.

1. Check for an open or short circuit.

2. Install a new Paper Feed Sensor PWB, PL 4.4 I

4.4 Item 18.

tem 20.

The lead edge was not detected by the Paper Feed Sensor.

Initial Actions

Clear any jammed sheets. Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on clearing paper jams.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de graves blessures.

AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'alimentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare gravi ferite.

VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät eingeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den AktivZustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente. La máquina podría activarse y ocasionar daños personales graves.

Procedure

Check the position of the jammed sheet. The lead edge reached the Retard Roll. YN

Enter Diagnostic Mode, GP 1, [Machine Test, Diagnostics Mode, DC330 Component Control, 102-Sensor, Feed Sens] to block and clear the Feed Sensor. The sensor sig- nal changes. YN

1. Check for an open or short circuit.

4.4 Item 20.

2. Install a new Paper Feed Sensor PWB, P

Check the circuit of the Paper Feed Sensor.

In Diagnostics Mode, select: [101-Clu pick up paper from tray 1. The clutch engages.

1. Check for an open or short circuit.

2. Install a new Feed Clutch, PL 4.

Perform SCP Final Actions.

Check the Paper Feed Sensor Actuator. The actuator moves freely is and undamaged.

Status Indicator RAPs

tch, Tray 1 Pick up (Feed)] to engage the drive to

1 I

tem 5.

07-530

July 2019

2-12

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 34

07-600 Paper Tray Empty RAP

BSD-ON:BSD 1

08-100 Paper Feed - Tray 1 RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: All trays empty

B215: The Device is Out of Paper

The Tray 1 Empty sensor and the Registration sens

ailed to detect paper in the paper trays.

or f

Initial Actions

Ensure that paper is loaded in the trays. Clear any jammed sheets. (Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on jam clearance.)

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

ves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

vi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

geschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ein Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

máquina podría activarse y ocasionar daños personales graves.

Procedure

Check the Exit Sensor, PL 4.5 Item 3, and the Paper Feed Sensor PWB, PL 4.4 Item 20, for contamination. The sensors are free of contamination.

Clean the sensors.

Refer to the following RAPs:

• 07-500

• 07-110 Paper T

Manual F

eed Slot Paper Empty Fault RAP

ray 1 Empty Fault RAP

Control Panel Fault Displayed

B205: Jam inside machine

B215: Jam in the Device

The lead edge was not detected by the Paper Feed Sensor.

Initial Actions

Clear any jammed sheets. (Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on jam clearance.)

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

ves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

vi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

geschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ein Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

máquina podría activarse y ocasionar daños personales graves.

Procedure

Check the Tray 1 Paper Feed Sensor Actuator. The Actuator moves freely. YN

L 4.

Install a new Feed Sensor Actuator, P

Check the position of the jammed sheet. The lead edge reached the Retard Roll.

Enter Diagnostic Mode, GP 1, [M Control, 101-Clutch, Tray 1 Pick up] to engage the drive to pick up paper from tray 1 The clutch engages. YN

1. Check the circuit between the Feed Clutch and the HVPS PWB for an short

circuit.

2. Install a new Feed Clutch, PL 4.1 I

4 Item 18.

hine Test, Diagnostics Mode, DC330 Component

open or

tem 4.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-13

Check the Feed Sensor Actuator, PL 4.

Install a new Feed Sensor Actuator, P

A B

4 Item 18. The actuator moves freely.

L 4.

4 Item 18.

Status Indicator RAPs

07-600 , 08-100

Page 35

A B

In Diagnostics Mode. Select: [102-Sensor, Feed Sens] to block and clear the Paper Feed Sensor. The signal changes.

1. Verify no contamination present in t .

2. Check the Paper Feed Sensor harness for damage or excessive wear, open, or

shor

t circuit.

3. Install a new Paper Feed Sensor PWB, P

Perform SCP Final Actions.

Check the Paper Feed Sensor harness for damage or excessive wear, open, or short circuit.

he Paper Feed Sensor PWB, PL 4.4 Item

L 4.4 Item 20.

08-500 Paper Jam in Exit Area RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Wrap Jam Call for Service

B215: Jam in the Device

The machine has detected a paper jam in the Exit Area.

Initial Actions

Open the Rear Cover and remove jammed sheets from exit area. Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on clearing paper jams.

Check the Paper Guides for proper positioning.

Check the Duplex Gate, P Duplex Gate is seated correctly and moves freely without binding.

L 2.1 Item 7, and Spring, PL 2.1 Item 8, for damage. Ensure that the

Procedure

Enter Diagnostic Mode, GP 1, [DC330, [102] Feed Sens] to block and clear the Exit Sensor. The Exit Sensor is OK. YN

1. Check that there is no contamination present.

2. Check for an open or short circuit.

3. Install a new Exit Sensor, PL 4.

In Diagnostics Mode. Select [102-Sensor, Registration] to block and clear the Registration Sensor. The signal changes.

1. Check that there is no contamination present.

2. Check for an open or short circuit.

3. Install a new Paper Feed Sensor PWB, PL 4.

Inspect the Exit Roller and Drives for wear or damage, PL 4.3. Install new components as required.

1 Item 24.

4 Item 20.

Status Indicator RAPs

08-100 , 08-500

July 2019

2-14

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 36

08-600 Paper Jam in Duplex Area RAP

BSD-ON:BSD 1

08-700 Output Bin Full Fault

BSD-ON: BSD 1

Control Panel Fault Displayed

B205: Jam at duplex path

B215: Jam in the Device

The machine has detected a paper jam in the Duplex Area.

Initial Actions

Remove jammed sheets from duplex area. Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on clearing paper jams.

Ensure that the paper guide and machine settings are correct for the paper that is loaded in the

ay.

Procedure

Check the Exit Sensor Actuator. The actuator moves freely. YN

Install a new Exit Sensor Actuator.

Enter Diagnostic Mode, GP Sensor. The sensor is OK.

1. Check that there is no contamination present.

2. Check for an open or short circuit.

3. Install a new Exit Sensor, PL 4.

Check the following parts for wear or damage and replace if needed:

• Duplex Paper Guide, P

• Duplex Gate, P

• Duplex Gate Spring, PL 2.1 Item 8.

• Exit Paper Guide, PL 2.1 Item 6.

Verify the Duplex Gate is seated correctly and moves freely without binding.

1, [DC330, [102] Out-Bin Full Sensor] to block and clear the Exit

1 Item 24.

L 4.2 Item 6.

L 2.1 Item 7.

Control Panel Fault Displayed

B205: Output Bin Full. Remove Paper

B215: Output Bin Full. Remove Paper

The Output Tray Full Sensor has detected that the Output Tray is full.

Initial Actions

Remove sheets from the Output Tray. (Maximum capacity is 150 sheets/ standard paper 8.5 x 11 in./ 80g/m2.)

Procedure

Enter Diagnostics Mode. Select: [Machine Test, EDC Mode, DC330 Component Control, 102-Sensor, Out Bin Full] to test the Out Bin Full Sensor. The signal changes. YN

• Check the sensor connector is fully seated.

• Check for and remove any contamination present.

• Check for an open or short circuit.

• Install a new Output Tray Full Sensor, PL 4.

Check the Bin Full Sensor Actuator, P to respond intermittently or fail to actuate the Output Tray Full Sensor. Clean the Bin Full Sensor Actuator and surrounding area to full operation.

L 2.2 Item 7, for binding or any debri causing the actuator

3 Item 1.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-15

Status Indicator RAPs

08-600 , 08-700

Page 37

09-100 Toner Cartridge Near End of Life RAP

Control Panel Fault Displayed

B205: Toner is low. Order Print Cart.

B215: Toner is Low

09-200 Toner Cartridge Empty RAP

Control Panel Fault Displayed

B205: Please check the printer and add toner.

B215: Out of Toner

The toner cartridge life is less than 10%.

Procedure

1. Press the Information button on the Control Panel, then select the menu items listed belo

w to print the Supplies Information Report. Refer to the Xerox® B215/B205 Us

uide for detailed instructions on Menu Options using the Control Panel.

• WorkCentre B205: [In

• WorkCentre B215: [

2. Check the remaining life of the Print Cartridge.

3. If the Toner Cartridge has reached end of life, switch Off the power and Install a new Print Car

tridge.

fo Pages, Supplies Info].

Machine Status, Info Pages, Supplies Info].

The Toner Cartridge has reached end of life.

WARNING

Do not perform repair activities with the power on or electrical power supplied to the

machine. The machine could activate and cause serious personal injury when the power is on or electrical power is supplied.

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

1. Press the Information button on the Control Panel, then select the menu items listed b

elow to print the Supplies Information Report. Refer to the Xerox® B215/B205 Us

uide for detailed instructions on Menu Options using the Control Panel.

• WorkCentre B205: [I

• WorkCentre B215: [

2. Check the remaining life of the Toner Cartridge.

3. If the Toner Cartridge is at end of life, switch Off the power and Install a new Print Cartridge.

nfo Pages, Supplies Info].

Machine Status, Info Pages, Supplies Info].

Status Indicator RAPs

09-100 , 09-200

July 2019

2-16

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 38

09-300 Imaging Unit Near End of Life RAP

Control Panel Fault Displayed

B205: Drum is low. Order Drum Cart.

B215: Drum Cartridge is Near End of Life

09-400 Imaging Unit End of Life RAP

Control Panel Fault Displayed

B205: Replace Drum Cart.

B215: Replace the Drum Cartridge

The Imaging Cartridge life is less than 10%.

Procedure

1. Press the Information button on the Control Panel, then select the menu items listed belo

w to print the Supplies Information Report. Refer to the Xerox® B215/B205 Us

uide for detailed instructions on Menu Options using the Control Panel.

• WorkCentre B205: [In

• WorkCentre B215: [

2. Check the remaining life of the Imaging Unit.

3. If the Imaging Unit has reached end of life, switch off the power, then install a new Im Unit

fo Pages, Supplies Info].

Machine Status, Info Pages, Supplies Info].

aging

The Imaging Unit has reached end of life.

Procedure

1. Press the Information button on the Control Panel, then select the menu items listed

elow to print the Supplies Information Report. Refer to the Xerox® B215/B205 Us

uide for detailed instructions on Menu Options using the Control Panel.

• WorkCentre B205: [I

• WorkCentre B215: [

2. Check the remaining life of the Imaging Unit.

3. If the Imaging Unit is at end of life, switch off the machine, then install a new Imaging Unit.

nfo Pages, Supplies Info].

Machine Status, Info Pages, Supplies Info].

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-17

Status Indicator RAPs

09-300 , 09-400

Page 39

09-500 Toner Cartridge Not Installed RAP

Control Panel Fault Displayed

B205: Install Toner

B215: Check Toner Cartridge Position

The Print cartridge has not been installed or machine software is unable to detect the Print Car

tridge.

Initial Actions

Ensure that the Print Cartridge has been installed and the cover is fully closed and latched.

Procedure

1. Switch off, then switch on the machine

2. Remove the Print cartridge. Rotate the cartridge five to six completions to distribute t t

oner evenly.

3. Check the CRUM contact area for contamination and clean if necessary.

4. Reinstall the Print Cartridge.

5. If the problem continues, install a new Print Cartridge.

09-600, 09-900 Imaging Unit Not Installed or Invalid RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

09-600 T

B205: Install Drum Cartridge

B215: Drum Cartridge is not installed. Install the unit.

09-900

B205: Invalid Drum Cart.

B215: Incompatible Toner Cartridge has been Detected

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de g

AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'alimentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare gr

VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente. L

Procedure

Verify the Drum Cartridge is a Genuine Xerox® drum cartridge.

1. Press the Information button on the Control Panel, then select the menu items list

2. Check the Imaging Unit information.

The Imaging Unit is compatible with the printer. YN

he imaging unit has not been installed.

The machine firmware has determined the imaging unit is invalid.

WARNING

raves blessures.

avi ferite.

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

a máquina podría activarse y ocasionar daños personales graves.

belo

w to print the Supplies Information Report.

• WorkCentre B205: [I

• WorkCentre B215: [M

Install a new Drum Cartridge if it is not a genuine Xerox

nfo Pages, Supplies Info].

achine Status, Info Pages, Supplies Info].

cartridge.

Status Indicator RAPs

09-500 , 09-600, 09-900

Verify the Drum Cartridge CRUM is fully seated. The Imaging Unit connection is OK. YN

• Check that there is no contamination present.

• Check for an open or short circuit.

• Firmly seat the Drum Cartridge.

Check the circuit of the Drum Cartridge.

July 2019

2-18

Xerox® B205/B215 Multifunction Printer Service Manual

Initial Release

Page 40

09-800 Incompatible Toner Cartridge RAP

Control Panel Fault Displayed

B205: Invalid Print Cart.

B215: Incompatible Toner Cartridge has been Detected

The Toner Cartridge is not compatible with the printer.

10-100 Fuser Temperature (Open) RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Open Fuser error

B215: Fuser Error

Procedure

1. Press the Information button on the Control Panel, then select the menu items listed belo

w to print the Supplies Information Report.

• WorkCentre B205: [In

• WorkCentre B215: [Mach

2. Check the toner cartridge information. Install a new Toner Cartridge if is not a genu Xero

x® cartridge.

fo Pages, Supplies Info].

ine Status, Info Pages, Supplies Info].

ine

During operation, the temperature of the F

user temperature does not increase.

WARNING

Do not handle the fuser components until they have cooled. Some fuser components operate at hot temperatures and can produce serious personal injury if touched.

DANGER: Ne pas manipuler les éléments du four avant de les laisser refroidir. Certains

éments du four fonctionnent à des températures très élevées et peuvent causer de

él graves blessures s'ils sont touchés.

AVVERTENZA: Non maneggiare i componenti del fusore finché non sono raffreddati.

cuni di questi componenti funzionano ad alte temperature e possono provocare gravi

Al ferite se vengono toccati.

VORSICHT: Die Fixieranlage sollte erst gehandhabt werden, wenn diese genügend

bgekühlt ist. Einige Teile der Fixieranlage erzeugen übermäßige Hitze und führen bei

a der Berührung zu schweren Verbrennungen.

AVISO: No manipule los componentes del fusor antes de que se enfríen. Algunos de los

mponentes del fusor funcionan a altas temperaturas y pueden ocasionar daños per-

co sonales graves si se los toca.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

Switch off the machine, then verify the Fuser connection is fully seated. The Fuser connections are OK. YN

Firmly reconnect the Fuser assembly, then switch on the machine.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

Check for +3.3 VDC to the Thermistor on the Main PWB. The voltage is present.

July 2019

2-19

Status Indicator RAPs

09-800 , 10-100

Page 41

• Check the wire harness for open or short circuits.

• Install a new Main PWB, PL 1.

Check the voltage to the Over Heat Thermostat. The voltage is present.

• Verify the input AC line voltage to the LVPS PWB is correct, refer to, BS

• Check the Over Heat Thermostat for contamination.

• Check the wire harness for open or short circuits.

• Install a new:

1. LVPS, PL 4.

2. HVPS, PL

If the fault persists, install a new Fuser Module, PL 5.1 Item 26.

1 Item 3.

4.1 Item 2.

1 Item 4.

D 1.

10-200, 10-300 Fuser Temperature Error RAP

BSD-ON:BSD 1

Control Panel Fault Displayed 10-200

The temperature of the Fuser did not reach normal operating range of 383°F ± 5°F

(195°C ± 5°C).

B205: Low Heat error

B215: Fuser Error

10-300 T 5°C).

B205: Over Heat error

B215: Fuser Error

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de g

AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'alimentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare gr

VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente. L

Procedure

Enter Diagnostic Mode, GP 1, [DC330, [109] Fuser Temperature A] to obtain a temperature reading from the Fuser. The Fuser temperature is within normal operating range.

he temperature of the Fuser exceeds normal operating range of 383°F ± 5°F (195°C ±

WARNING

raves blessures.

avi ferite.

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

a máquina podría activarse y ocasionar daños personales graves.

Install a new Fuser Module, PL 5.

1 Item 26.

Status Indicator RAPs

10-100 , 10-200, 10-300

If problem is intermittent, check the Fuser Module connect damage. Repair or replace as required.

July 2019

2-20

Xerox® B205/B215 Multifunction Printer Service Manual

or is not cracked, broken, or other

Initial Release

Page 42

15-100, 15-110 Scan to E-mail RAP

Control Panel Fault Displayed 15-100

No Email address assigned to group name.

B205: Group Not Available

B215: No Email Address for Group Name

15-130, 15-340 Mail Too Large RAP

Control Panel Fault Displayed 15-130

This error is raised when the MFP is unable to split the mail and send it.

B205: NA

B215: Mail Size Limit has been Exceeded

15-110 Em

B205: Email Send Error

B215: Email Send Error

Faults displayed when the device encounters scan to e-mail problems. The faults are listed in code order ited.

ail SMTP server returned an error during transmission.

, together with any recommended action. Please note that service actions are lim-

Procedure

15-100 Group Name has no Assigned Email Address

No email address is assigned to the group name.

• Remove the group name from the ‘To:’ field or enter a valid email address.

15-110 Email Send Failed

The email SMTP server returned an error during transmission. The SMTP server authentication may be supported but not enabled on the device.

• Verify SMTP authentication is enabled on the machine.

• Resend the email.

15-340

Maximum mail size configured exceeds the server limit.

B205: Mail Exceeds Server Support

B215: Maximum Mail Size has been Exceeded

The mail size has exceeded the server support.

Initial Actions

• Reduce max mail size option.

• Increase mail size on this device via CentreWare Internet Services

Procedure

If problem persists, increase mail size allotment on mail server.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-21

Status Indicator RAPs

15-100, 15-110, 15-130, 15-340

Page 43

15-140 / 150 Invalid Email / Group Address RAP

Control Panel Fault Displayed 15-140 T

B205: NA

B215: Invalid Email Address

15-150 T

B205: Group Not Availabl

B215: Group Name is not Available

An invalid email address or group has been entered.

Procedure

Enter valid email address. If problem persists, contact email administrator.

his message will be displayed when we enter an email id.

his message will be displayed when we try to enter an invalid GROUP number.

15-300 Network Connection Failure RAP

Control Panel Fault Displayed

B205: Connection Error

B215: Network Connection Error

Any kind of communication or network failure during SMTP or LDAP operations.

Procedure

• Switch off, then switch on the machine.

• Check the physical connections to the customer’s network. If connected through Ethernet; chec

k the cable is connected to the correct customer network jack, is fully seat

ked in the machine Ethernet port and the customer Ethernet port.

loc

• Visually check the Ethernet port on the machine for network activity.

• If the fault persists, request the customer to verify the network settings for connection to t

he customer network are correct, then verify the customer network settings are correct he machine settings.

ed and

Status Indicator RAPs

15-140 / 150 , 15-300

July 2019

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Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 44

15-310 / 600 Authentication Failure RAP

Control Panel Fault Displayed 15-310 W

the user.

B205: Send Error (AUTH)

B215: Authentication Error

15-600 I

B205: Send Error (AUTH)

B215: Authentication is Required

The user has entered an invalid account or pas

Procedure

1. Verify account and network configuration.

2. Enter valid user credentials.

henever NIC return authentication failure for Invalid Account or Password entered by

n case Authentication is disable in MFP and the mail server requires it.

sword causing an authentication failure.

15-320 / 330 Mail Server Connection Failure RAP

Control Panel Fault Displayed 15-320 Can not

B205: Connection Error

B215: Mail Server Connection Error

15-330 Can not

B205: Send Error (D

B215: DSN Connection Error

Initial Actions

1. Check the SMTP IP address or host name.

2. Check the network configuration.

Procedure

Check that the DNS server is online.

contact SMTP server

contact DNS server to resolve SMTP host name

NS)

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-23

Status Indicator RAPs

15-310 / 600 , 15-320 / 330

Page 45

15-400 LDAP Communication Failure RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: NA

B215: LDAP Communication Error

The machine is unable to contact the LDAP server.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

Printers using ethernet connection: The ethernet connection is good. YN

Connect the printer to the ethernet port connection. Verify the ethernet connection is active and network services; Internet and other network

vices or devices are working.

ser

15-410, 15-420 LDAP Search Failure RAP

Control Panel Fault Displayed 15-410 LD

B205: NA

B215: LDAP Search Error

15-420

B205: NA

B215: LDAP Time Limit has been Exceeded

The LDAP server returned an error during transmission.

Initial Actions

• Ensure that the LDAP server is enabled on the device and that maximum search results

• Check if the LDAP search has e

Procedure

Resubmit the job. If problem persists, contact Email administrator.

AP server returned an error during transmission.

Displays when LDAP search timeout has execeeded parameter.

ve not been exceeded.

xceeded time limit parameters.

Printers using WiFi: check the CN1 connector between the WiFi PWB, P Main PWB, PL 1.1 Item 4. The connector is fully seated.

• Check for contamination or obstruction in the connector.

• Disconnect, then reconnect the connector.

• If the fault persist, install a new WiFi PWB, P

Perform the following checks:

• Check the LDAP IP address or Host Name.

• Check the LDAP port is open and connected.

Status Indicator RAPs

L 1.1 Item 10.

15-400 , 15-410, 15-420

L 1.1 Item 10, and the

July 2019

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Xerox® B205/B215 Multifunction Printer Service Manual

Page 46

15-510 Scan Error RAP

BSD-ON:BSD 2

Control Panel Fault Displayed

B205: NA

B215: Scanner Error

15-700 DNS Error RAP

Control Panel Fault Displayed

B205: Send Error (DNS)

B215: DNS Error

A DNS resolution failure or the DNS server is not reachable.

Error at the Scanner Unit (Document jam etc).

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

• Switch off, then switch on the machine.

• Check the scanner for any physical anomalies or interferences.

• Check the connection between the Main PWB and CN

11 (B205) or CN18 (B215).

Initial Actions

• Check DNS server configuration.

• Check network configuration.

Procedure

Ensure that the DNS server is online.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-25

Status Indicator RAPs

15-510, 15-700

Page 47

17-100 IP Conflict Error RAP

Control Panel Fault Displayed

B205: Network Problem: IP Conflict

B215: IP Address Conflict Error

The IP address conflicts with that of another system causing a machine communication error.

Procedure

Use Xerox Easy Print Manger to obtain a new IP address.

From the menu, select: [Mac

hine Settings, Network Settings, Assign IP address].

17-110, 17-130, 17-140, 17-150, 17-200, 17-510, 17-600, 17610 Network Controller RAP

Control Panel Fault Displayed 17-110 Connect

B205: Connection error

B215: Server Connection has Failed

17-130 Login

B205: Login error

B215: Incorrect Login Information

17-140 Ac

B205: Access denied

B215: File Access is Denied

ion error

error

cess denied

17-150 Loc

B205: Lock is exist

B215: LCK Folder Already Exists

17-200

B205: Network Problem: Disconnect

B215: Network Connection Error

17-510 O

B205: Operation error

B215: Server Connection has Failed

17-600 F

B205: Filename is too long

B215: File Access has been Deni

17-610 Scan file is exist

B205: Scan file is exist

B215: Duplicate Filename Exists

These faults display when the device encounters network controller problems. The faults are li

sted in code order together with recommended actions. Please note that the service actions

are limited.

k is exist

Network cable is disconnected

peration error

ilename is too long

Procedure

Go to the relevant fault code, then perform any service actions.

Status Indicator RAPs

17-100 , 17-110, 17-130, 17-140, 17-150, 17-200, 17-

17-110 Connection Error

The machine encountered an error when establi

• Request the customer verify connectivity and network setup settings are correct for t cus

tomer network.

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Xerox® B205/B215 Multifunction Printer Service Manual

shing a connection to the designated server.

Initial Release

Page 48

17-130 Login Error

The machine can not login to the designated server.

• Request the customer verify connectivity and network setup settings are correct for t cust

omer network.

17-140 Access Denied

A permissions error occurred.

• Request the customer verify the user has cor requested of the machine.

17-150 Lock Exists

• The *.lck directory already exists.

17-200 Network Cable is Disconnected

• Ensure the network cable is connected.

17-510 Operation Error

An error occurred when sending the image file.

• Request the customer verify the image file is of the correct file type for the requested task.

• If the image file is on a USB drive, remove then reinsert the USB drive into the machine, t

hen run the send job again.

• If the fault persists, request the customer change USB drives to a known good USB drive,

hen run the send job again.

17-600 Filename is Too Long

The name of the file to be sent is longer than the destination systems limits.

• Shorten the file name.

17-610 Scan File Exists

The file name already exists on the destination server.

• Change the file name.

rect permissions to perform the task

17-310 Communication Error (Main PWB to Wireless PWB) RAP

BSD-ON:BSD 1

Control Panel Fault Displayed

B205: Network Problem: Wi-Fi Connection

B215: Network Communication Error

The machine software has detected a communication error between the Main PWB and the W

ireless PWB.

Initial Actions

• Switch off, then switch on the machine

• Check machine network and data configuration settings.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Procedure

1. Ensure that the connectors are fully seated between the Main PWB and the Wireless PWB, CN1.

2. If the fault persists, install new components in the following order:

•Flat Cable, P

• WiFi PWB, PL 1.1 Item 10.

• Main PWB, PL 1.1 Item 4.

L 4.1 Item 1.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-27

Status Indicator RAPs

17-110, 17-130, 17-140, 17-150, 17-200, 17-510, 17-

Page 49

17-562 Auto-Registration Process Fails to Communicate Error RAP

Control Panel Fault Displayed

B205: Smart eSolution: Reg error

B215: Auto-Registration Error

17-563 Machine Fails to Communicate with Xerox Edge Server Error RAP

Control Panel Fault Displayed

B205: Smart eSolution: Comm error

B215: Edge Server Communication Error

The auto-registration process failed to communicate.

Procedure

Perform the steps that follow:

1. Ensure that the Xerox SMart eSolutions settings are correct.

2. Check the network cable and connection.

3. Check that the machine IP address is correct.

The machine failed to communicate with the Xerox Edge Server.

Procedure

Perform the steps that follow:

1. Ensure that the Xerox SMart eSolutions settings are correct.

2. Check the network cable and connection.

3. Check that the machine IP address is correct.

4. Check the SMart eSolutions edge host is connected and operational.

Status Indicator RAPs

17-562, 17-563

July 2019

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Page 50

17-700 / 710 BOOTP Error RAP

Control Panel Fault Displayed 17-700 BO

B205: BOOTP problem Auto IP Run

B215: BOOTP Server Error

OTP Server Error

17-800 / 810 DHCP Error RAP

Control Panel Fault Displayed 17-800

DHCP Server Error

B205: DHCP problem: Auto IP Run

B215: DHCP Server Error

17-710 BO

B205: BOOTP problem

B215: BOOTP Server Error

The machine displays the error message “DHCP, or BOOTP, causing a machine communication error.

OTP Server Error

Procedure

1. Switch off, then switch on the machine

2. Check BOOTP and network configuration.

17-810

DHCP Server Error

B205: DHCP problem

B215: DHCP Server Error

The machine displays the error message “DHCP, or BOOTP, causing a machine communication error.

Procedure

1. Switch off, then switch on the machine

2. Check DHCP and network configuration.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-29

Status Indicator RAPs

17-700 / 710 , 17-800 / 810

Page 51

17-900 802.1X Network Authentication Error RAP

Control Panel Fault Displayed

B205: 802.1x Network Error

B215: 802.1X Athentication Error

17-910 Firmware Upgrade RAP

Control Panel Fault Displayed

B205: Upgrade Error Reset Printer

B215: Firmware Upgrade Error

The the 802.1X network authentication failed.

Procedure

Ensure that the 802.1X EAP Type, User name, and Password, for the Machine, Authentication Switch and Authentication Server match.

The firmware upgrade aborted due to an invalid file.

Initial Actions

• Verify the firmware file is correct and the latest version, refer to GP 3, Machine Firmware V

ersion.

Procedure

1. Switch off, then switch on the machine.

2. Perform Firmware Upgrade, GP

3. If the fault persists, perform the [Mach nostics Mode, GP 1,

then perform Firmware Upgrade, GP 7.

ine Data, Clear All Memory] procedure in Diag-

Status Indicator RAPs

17-900 , 17-910

July 2019

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Page 52

20-100 Fax Communication Error RAP

BSD-ON:BSD 2

Control Panel Fault Displayed

B205: COMM. Error

B215: Communication Error

A communication error occurred during a fax transmission.

Initial Actions

1. Call the target fax number to confirm a fax response.

2. Check condition of the fax line and connection.

3. Verify that the fax line is an analog phone line.

4. Switch off, then switch on the machine

5. Verify that the country setting is correct.

6. Resend the fax job.

7. Check fax communications to a different machine.

WARNING

DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-

mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare

avi ferite.

gr VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät

ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-

ei Zustand übergehen und somit erhebliche körperliche Schäden verursachen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

a máquina podría activarse y ocasionar daños personales graves.

Check the connection between the Fax board and the Main PWB. The connection is secure. YN

Firmly reconnect the connector.

Install a new Main PWB, PL 1.

1 Item 4.

Procedure

Enter Diagnostic Mode. From the Control panel, select: [Report, Error Info, Print] to print the Error Information Report. The target fax is causing the error.

In Diagnostics, select:

Check that the Target Fax configuration is OK. The Target Fax is OK.

Reconfigure Target Fax.

Reseat the Fax PWB. The fault clears.

Install a new Fax PWB, P

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

[Report, Fax Options] to verify Fax Send settings are at default.

L 2.2 Item 3.

July 2019

2-31

Status Indicator RAPs

20-100

Page 53

20-120 Scanning Error RAP

BSD-ON:BSD 2

Control Panel Fault Displayed

B205: NA

B215: Scanner Error

20-300 Incompatible (FAX) RAP

Control Panel Fault Displayed

B205: Junk Fax

B215: Fax was not Received

Remote party did not have the requested feature, such as poling.

A error such as a paper jam or scanner fault has occurred during a manual-dial fax operation.

Procedure

Clear any jammed sheets. Refer to the Xerox® B205/B215 User Guide for detailed jam clearance instructions.

Procedure

• Adjust the machine settings to be more compatible to the receiving end, then resend the fa

Status Indicator RAPs

20-120 , 20-300

July 2019

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Page 54

20-400 / 410 Line RAP

Control Panel Fault Displayed 20-400 Line

B205: Line Busy

B215: Fax Line is Busy

20-410 Line

B205: Line Error

B215: Fax Connection Error

Unable to connect with the remote machine. The fax line is busy or an error has occurred with f

ax transmission due to a phone line problem.

Procedure

Resubmit fax job. If fault persists, resubmit after an hour.

Busy

Error

20-500 Memory Full RAP

Control Panel Fault Displayed

B205: Memory Full Remove Job

B215: Fax Memory is Full

The memory is full.

Procedure

Delete necessary documents. Send the job again when memory becomes available or split the transmission into multiple operations.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

2-33

Status Indicator RAPs

20-400 / 410 , 20-500

Page 55

20-600 No Answer RAP

Control Panel Fault Displayed

B205: No Answer

B215: No Answer after Redial

The printer unable to connect to remote machine after maximum redial attempts.

Procedure

Ensure that remote machine is powered on and reattempt submission.

Status Indicator RAPs

20-600

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Page 56

Image Quality Overview .................................................................................................. 3-3

IQ1 Vertical Black Line and Band RAP ........................................................................... 3-4

IQ2 Vertical White Line and Band RAP........................................................................... 3-5

IQ3 Horizontal Black Bands RAP.................................................................................... 3-5

IQ4 Spots RAP................................................................................................................ 3-6

IQ5 Low Image Density RAP .......................................................................................... 3-6

IQ6 Black or Dark Image RAP ........................................................................................ 3-7

IQ7 Uneven Density RAP................................................................................................ 3-8

IQ8 Background RAP...................................................................................................... 3-9

IQ9 Residual Image (Ghosting) RAP .............................................................................. 3-9

IQ10 Side 2 Staining ....................................................................................................... 3-10

IQ11 Blank Page RAP..................................................................................................... 3-10

IQ12 Partial Image Deletions RAP.................................................................................. 3-11

3 Image Quality

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Image Quality

Page 57

Image Quality

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Page 58

Image Quality Overview

Image quality defects can be attributed to printer components, consumables, media, internal software, external software applications, and environmental conditions. To successfully troubleshoot print-quality problems, eliminate as many variables as possible.

If the print-quality defect is still present aft ream of paper, investigate software applications and environmental conditions. Check the temperature and humidity under which the printer is operat Specifications listed in Section 6.

When analyzing a imaging defect, determine if the defect is repeating or random. Check the Supplies I for obvious defects. If a cursory inspection does not reveal any obvious defects, continue troubleshooting the defect.

Do not perform repair activities with the power on or electrical power supplied to the machine. Some machine components contain dangerous electrical voltages that can result in electrical shock and possible serious injury.

DANGER: Ne pas effectuer de dépannnage avec le contact principal activé ou avec l'alimentation électrique appliquée à la machine. Certains éléments de la machine comportent des tensions électriques dangereuses qui peuvent causer un choc électrique et de

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con l'alimentazione elettrica inserita.

Al scosse e gravi ferite.

VORSICHT: Es dürfen erst Reparaturarbeiten durchgeführt werden, wenn das Gerät ausgeschaltet ist oder der Netzstecker nicht mehr mit der Stromquelle verbunden ist. Einige

omponenten des Gerätes sind stromführend und können daher zu ernsthaften Verlet-

K zungen oder Stromschlägen führen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente. Al pueden producir una descarga eléctrica y causar daños graves.

nformation Report for end of life conditions. Inspect the visible surfaces of all rollers

cuni componenti contengono corrente ad alta tensione che può provocare forti

gunos componentes de la máquina contienen voltajes eléctricos peligrosos que

Defects Associated with Specific Components

To aid with diagnosis, the list below outlines image defects associated with specific components.

Laser Scanner Unit:

•Black Print

• Vertical white lines

• Curved lines

Transfer Roller:

• Uneven Densit

• Background contamination

• Ghosting

• Vertical white lines

• Vertical black line or band

er printing on approved media from an unopened

ing. Compare this to the Environmental

WARNING

• Stains on the page back

Fuser:

• Ghosting

• Stains on the page back or front

• Poor image adhesion

Drum Cartridge:

• Uneven density

• Background contamination

• Spots, smudges, or smears

• Ghosting

• Vertical white lines

• Vertical black line or band

• Stains on the page front

• Blank prints

• Black prints

• Horizontal Black lines or bands

After determining the defect type and possible source, match the defect with those listed

ble 1 . Go to the RAP listed to correct the defect.

Image Defect Definitions

Tabl e 1 , lists image defect definitions and the RAP used to correct the problem.

Table 1 Image Defect Definitions

Defect Definition Go To

Vertical Black Line

and

and B

Vertical White Line

and

and B

Horizontal Black Band

Spots Random or periodic dark areas in the low density

Low Image Density Printed image is light with no ghosting. IQ5

Black or Dark Image Printed image is totally dark or black. IQ6

Uneven Density Print density is uneven between the left and right por-

Background Uniform toner contamination in most or all non-image

Residual Image

hosting)

Side 2 Staining Side two of a simplex or duplex print is stained. IQ10

Blank Page The entire image area is blank. IQ11

Partial Image Deletions

Vertical black lines or bands occur in the printed image. IQ1

Vertical white lines or bands occur in the printed image. IQ2

Periodic dark or blurry horizontal bands in the printed

image

of a print, or voids in the dark areas of a print.

areas

tion of the printed image.

areas.

The image from a previous print appears on the current print.

Areas of the printed image are light or missing entirely on l

imited areas of the paper.

IQ3

IQ4

IQ7

IQ8

IQ9

IQ12

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

3-3

Image Quality

Image Quality Overview

Page 59

Test Prints

Test Pattern pages are available for troubleshooting image quality defects and to confirm proper printer operation. Printing the Test Pattern is useful for stimulating asynchronous (dynamic) events related to the print process, or as a test for media path and media-related problems.

The test print provides a variety of different line tions. The pattern is used to check registration, dot size and image density.

Test Pattern 1 and Test Pattern 2 are essentially the same but for different media sizes. Ta describes the test patterns and the pur pose for which they are used to identify image quality defects.

Table 2 Internal Test Patterns

Test Pattern Number Description Purpose

Test Pattern 1 8.5 x 11 inches (Letter) Light density uniformity, deletions, lines,

Test Pattern 2 A4 Light density uniformity, deletions, lines,

To create a test print from the Control Panel:

1. Enter Diagnostic Mode. Press the <Me select <1934>, then press the <OK> button.

2. Select: [ af

• Test Pattern 1 for 8.5 x 11 prints.

• Test Pattern 2 for A4 prints.

Diagnostics, Machine Test, Test Pattern, Print, Yes]. Press the <OK> button

ter menu selections.

styles in both process and cross-process direc-

ble 2 ,

, streaks, smears, solid area repro-

bands duction, motion quality (LSU).

, streaks, smears, solid area repro-

bands duction, motion quality (LSU).

nu> button, the <#> button, then using the keypad

IQ1 Vertical Black Line and Band RAP

Thin black vertical lines or black vertical bands occur in the printed image, Figure 1.

Procedure

Switch Off the power. Check the Transfer Roller, PL 4. Machine Reports. The Transfer Roller is OK.

Install a new Transfer Roller, P

Switch On the power and make a test print. If the fault persists, Install a new Drum Cartridge, refer to the Xerox® B215/B205 User Guide

or detailed instructions on how to Install a new Drum Cartridge.

1 Item 10, for wear or damage; and remaining life, refer to GP 6

L 4.1 Item 10.

Image Quality

Image Quality Overview, IQ1

July 2019

3-4

Figure 1 Black Lines and Bands

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 60

IQ2 Vertical White Line and Band RAP

Thin white vertical lines or white vertical bands occur in the printed image, Figure 1.

IQ3 Horizontal Black Bands RAP

Periodic dark of blurry horizontal stripes in the printed image, Figure 1.

Initial Actions

Clean the surface of the LSU window with a clean cotton swab and recommended cleaner.

Procedure

Check the life of the Drum Cartridge, refer to GP 6, Machine Reports. The Drum Cartridge has reached end of life. YN

Switch Off the power. Install a new Drum Cartridge. Refer to the Xerox® B215/B205 User

uide for detailed instructions on how to Install a new Drum Cartridge.

Check the space between the LSU and the Drum Cartridge, remove any debris or blockage.

The defect is gone. YN

Install a new Fuser Module, PL 5.

Switch on the power. Perform Final Actions.

1 Item 26.

Procedure

• Switch Off the power.

• Check high voltage contacts between the Drum Cartridge and the HVPS PWB for contamination or damage.

• Switch On the power and make a test print.

The defect is still present. YN

Go to Call Closeout.

Refer to Xerox® B215/B205 User Guide for detailed instructions on how to Install a new Drum

tridge or Toner Cartridge.

Car

• Install a new Drum Cartridge.

• Install a new Toner Cartridge.

Figure 1 White Lines and Bands

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

3-5

Figure 1 Horizontal Black Bands

Image Quality

IQ2, IQ3

Page 61

IQ4 Spots RAP

Random or periodic dark areas in the low density areas of a print, or voids in the dark areas of a print, Figure 1.

Initial Actions

Ensure that the Drum Cartridge is firmly seated.

Procedure

Check the Transfer Roller for wear, damage; and remaining life, refer to GP 6 Machine Reports. The Transfer Roller is OK.

Install a new Transfer Roller, PL

4.1 Item 10.

IQ5 Low Image Density RAP

The printed image is light, with no ghosting, Figure 1.

Initial Actions

Remove Toner Car tridge. Rotate the cartridge 5-6 full rotations to redistribute the toner. Make a test print.

Check the life of the Toner Cartridge, refer to GP tridge if it has reached end of life, refer to t instructions on how to Install a new Toner Cartridge.

If the problems continue, follow the procedure.

6 Machine Reports. Install a new Toner Car-

he Xerox® B215/B205 User Guide for detailed

Switch off the power. Clean the contacts on the following components:

• Toner Cartridge

• Drum Cartridge

• HVPS PWB Switch on the power and make a test print. The test print looks OK.

Install a new Toner Cartridge. Refer to the Xerox® B215/B205 User Guide for detailed

ructions on how to Install a new Toner Cartridge.

inst

If the fault persists, Install a new Fuser Module, P

L 5.1 Item 26.

Procedure

• Switch off the power.

• Clean the terminals on the HVPS PWB and the Toner Cartridge.

• Switch on the power and make a test print.

The problem continues. YN

Go to Call Closeout.

Install a new HVPS PWB, PL

4.1 Item 2.

Image Quality

IQ4, IQ5

Figure 1 Black Spots

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3-6

Figure 1 Light Image

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 62

IQ6 Black or Dark Image RAP

The printed image is totally dark or black, Figure 1.

Procedure

WARNING

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con l'alimentazione elettrica inserita.

cuni componenti contengono corrente ad alta tensione che può provocare forti

Al scosse e gravi ferite.

VORSICHT: Es dürfen erst Reparaturarbeiten durchgeführt werden, wenn das Gerät ausgeschaltet ist oder der Netzstecker nicht mehr mit der Stromquelle verbunden ist. Einige

omponenten des Gerätes sind stromführend und können daher zu ernsthaften Verlet-

K zungen oder Stromschlägen führen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

gunos componentes de la máquina contienen voltajes eléctricos peligrosos que

Al pueden producir una descarga eléctrica y causar daños graves.

• Switch off the power.

• Clean the contacts on the Toner Cartridge, Drum Cartridge, and HVPS PWB.

• Switch on the power and make a test print.

The problem continues. YN

Go to Call Closeout.

Figure 1 Dark or Black Image

• The Charge Roller is likely defective. Install a new Toner Cartridge, refer to the Xerox®

• If the image is Black, Install a new HVPS PWB, PL 4.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

B205 User Guide for detailed instructions on how to Install a new Toner Cartridge.

B215/

1 Item 2.

July 2019

3-7

Image Quality

IQ6

Page 63

IQ7 Uneven Density RAP

Print density is uneven between the left and right portion of the printed image, Figure 1.

Initial Actions

• Ensure that the priner is level.

• Check the life of the Toner Cartridge, refer to GP

Install a new Toner Car tridge if it has reached end of life, refer to the Xerox® B215/B User G

uide for detailed instructions on how to Install a new Toner Cartridge.

• Remove the Toner Car tridge. Rotate the Toner Cartridge 5-6 full rotations to redistribute he toner.

Procedure

WARNING

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con l'alimentazione elettrica inserita.

cuni componenti contengono corrente ad alta tensione che può provocare forti

Al scosse e gravi ferite.

VORSICHT: Es dürfen erst Reparaturarbeiten durchgeführt werden, wenn das Gerät ausgeschaltet ist oder der Netzstecker nicht mehr mit der Stromquelle verbunden ist. Einige

omponenten des Gerätes sind stromführend und können daher zu ernsthaften Verlet-

K zungen oder Stromschlägen führen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

gunos componentes de la máquina contienen voltajes eléctricos peligrosos que

Al pueden producir una descarga eléctrica y causar daños graves.

Switch Off the Power. Check the contacts on the Toner Cartridge and HVPS PWB for contamination. The contacts are OK.

Clean the contacts or Install a new Toner Cartridge.

6 Machine Reports.

205

Figure 1 Uneven Density

Check the Transfer Roller for wear or damage. The Transfer Roller is OK. YN

Install a new Transfer Roller, PL

If the fault persists, Install a new HVPS PWB, PL 4.

Image Quality

4.1 Item 10.

1 Item 26.

IQ7

July 2019

3-8

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Xerox® B205/B215 Multifunction Printer Service Manual

Page 64

IQ8 Background RAP

Uniform toner contamination appears in most or all non-image areas of the printed sheet, Fig-

ure 1.

Initial Actions

• Check that media type settings are correct.

• Check that the paper meets specifications. Ref

• Check the life of the Toner Cartridge, refer to GP

Install a new Toner Car tridge if it has reached end of life, refer to the Xerox® B215/B User G

uide for detailed instructions on how to Install a new Toner Cartridge.

Procedure

• Switch off the power.

• Clean the contacts on the Print Cartridge, Toner Cartridge, and HVPS PWB.

• Switch on the power and make a test print.

The test print looks OK. YN

Install a new HVPS PWB, PL 4.

Go to Call Closeout.

1 Item 2.

er to Section 6 for product specifications.

6 Machine Reports.

205

IQ9 Residual Image (Ghosting) RAP

The image from a previous print appears on the current print, Figure 1.

Procedure

Switch Off the Power. Check the Transfer Roller, PL 4.

• Wear or damage.

• The left and right tension springs for damage.

• Be sure all parts are installed correctly.

The Transfer Roller is OK. YN

Install a new Transfer Roller, P

If the fault persists, replace components in the following order: Refer to the Xerox® B215/B205 User Guide for detailed instructions on how to Install a new

um Cartridge or Toner Cartridge.

• Drum Cartridge

• Toner Cartridge

• Fuser Module, P

• HVPS PWB, PL 4.1 Item 2.

L 5.1 Item 26.

1 Item 10 for the following:

L 4.1 Item 10.

Figure 1 Background

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

3-9

Figure 1 Ghost Image

Image Quality

IQ8, IQ9

Page 65

IQ10 Side 2 Staining

Side 2 of a simplex or duplex print is stained, Figure 1.

IQ11 Blank Page RAP

The entire image area is blank, Figure 1.

Procedure

Switch Off the Power. Check the Transfer Roller, PL 4.

• Wear or damage.

• The left and right tension springs for damage.

• Be sure all parts are installed correctly.

The Transfer Roller is OK. YN

Install a new Transfer Roller, PL

If the fault persists, Install a new Fuser Module, P

1 Item 10, for:

4.1 Item 10.

L 5.1 Item 26.

Initial Actions

Replace any components at end of life, refer to GP 6 Machine Reports.

Procedure

• Switch Off the power.

• Check the space between the LSU and the Drum Cartridge, remove any debris or blockage.

• Clean the terminals on the Toner Cartridge, Drum Cartridge, and the HVPS PWB.

• Switch on the power and make a test print.

The problem continues. YN

Go to Call Closeout.

Install a new Drum Cartridge, refer to the Xerox® B215/B205 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Drum Cartridge. The

oblem continues.

pr YN

Go to Call Closeout.

Check the circuit between the Main PWB and the HVPS PWB, refer to B

Power/Drive/LSU/Fuser/Network, The circuit is OK.

Replace any defective components:

• Main PWB to LVPS / HVPS PWB Wire Harness.

• Main PWB, P

• HVPS PWB, P

L 1.1 Item 4.

L 4.1 Item 10.

SD 1. Main/Electrical/

Image Quality

IQ10, IQ11

Figure 1 Side 2 Staining

Go to Call Closeout.

July 2019

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Xerox® B205/B215 Multifunction Printer Service Manual

Page 66

Figure 1 Blank Image

IQ12 Partial Image Deletions RAP

Areas of the printed image are light or missing entirely on limited areas of the paper, Figure 1.

Initial Actions

Be sure the printer is installed on a level surface.

Procedure

• Switch Off the Power.

• Remove the Toner Cartridge.

• Rotate the Toner Cartridge side to side for 5 to 6 full rotations to redistribute the toner.

• Reinstall and print 10 test copies.

The problem continues. YN

Go to Call Closeout.

Switch Off the Power. Check the Transfer Roller, PL 4.

• Wear or damage.

• The left and right tension springs for damage.

• Be sure all parts are installed correctly.

1 Item 10, for:

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

3-11

Figure 1 Image Deletions

Image Quality

IQ11, IQ12

Page 67

Image Quality

IQ11, IQ12

July 2019

3-12

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 68

REP 1.1 Main PWB......................................................................................................... 4-3

REP 1.2 ADF / Scanner Assembly.................................................................................. 4-4

REP 1.3 ADF Hinges ...................................................................................................... 4-6

REP 1.4 Automatic Document Feeder (ADF) ................................................................. 4-6

REP 1.5 ADF Feed Roll Assembly.................................................................................. 4-7

REP 1.6 ADF Drive Motor............................................................................................... 4-8

REP 1.7 ADF Retard Pad ............................................................................................... 4-9

REP 2.1 Front Cover....................................................................................................... 4-11

REP 2.2 Left and Right Side Covers ............................................................................... 4-12

REP 2.3 Rear Cover ....................................................................................................... 4-13

REP 2.4 Manual Feed Cover .......................................................................................... 4-14

REP 2.5 Middle Covers................................................................................................... 4-15

REP 2.6 FAX PWB (B215 only) ...................................................................................... 4-17

REP 2.7 WiFi PWB ......................................................................................................... 4-18

REP 4.1 HVPS (High Voltage Power Supply)................................................................. 4-19

REP 4.2 LVPS (Low Voltage Power Supply) .................................................................. 4-20

REP 4.3 Feed and Registration Clutches / Paper Feed PWB ........................................ 4-21

REP 4.4 Transfer Roll ..................................................................................................... 4-21

REP 4.5 LSU and Cables................................................................................................ 4-22

REP 4.6 Duplex............................................................................................................... 4-23

REP 4.7 Output Tray Full Sensor.................................................................................... 4-24

REP 4.8 Exit Roll and Bushings ...................................................................................... 4-25

REP 4.9 Registration Roll ............................................................................................... 4-26

REP 4.10 Paper Feed Sensors PWB and Actuators ........

REP 4.11 Manual Paper Tray ......................................................................................... 4-38

REP 4.12 Exit Sensor ..................................................................................................... 4-39

REP 4.13 Paper Drive Roll.............................................................................................. 4-40

REP 4.14 Paper Feed Roll Assembly ............................................................................. 4-44

REP 4.15 Main Drive Motor ............................................................................................ 4-46

REP 4.16 Paper Feed Idler Gear .................................................................................... 4-51

REP 4.17 Main Drive Unit ............................................................................................... 4-52

REP 4.18 Pick Up Assembly........................................................................................... 4-53

REP 5.1 Fuser Module .................................................................................................... 4-55

REP 6.1 Retard Roll........................................................................................................ 4-57

REP 7.1 Bracket - Connector .......................................................................................... 4-58

REP 7.2 Scanner Module................................................................................................ 4-61

REP 8.1 Control Panel (B205) ........................................................................................ 4-63

REP 8.2 Control Panel PWB (B205) ............................................................................... 4-64

REP 8.3 Control Panel (B215) ........................................................................................ 4-64

REP 8.4 Control Panel PWB (B215) ............................................................................... 4-66

REP 8.5 Home Key / Power Key / LCD Screen (B215) .................................................. 4-68

.............................................. 4-35

4 Repairs / Adjustments

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-1

Repairs / Adjustments

Page 69

Repairs / Adjustments

July 2019

4-2

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 70

REP 1.1 Main PWB

Main PWB

Parts List on PL 1.1 Removal

WARNING

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con l'alimentazione elettrica inserita.

cuni componenti contengono corrente ad alta tensione che può provocare forti

Al scosse e gravi ferite.

VORSICHT: Es dürfen erst Reparaturarbeiten durchgeführt werden, wenn das Gerät ausgeschaltet ist oder der Netzstecker nicht mehr mit der Stromquelle verbunden ist. Einige

omponenten des Gerätes sind stromführend und können daher zu ernsthaften Verlet-

K zungen oder Stromschlägen führen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

gunos componentes de la máquina contienen voltajes eléctricos peligrosos que

Al pueden producir una descarga eléctrica y causar daños graves.

1. Record the machine serial number from the Data Plate (located on the rear cover beneat t

he bar code) or from a Configuration Report printed prior to installing the new PWB.

Refer to, GP 2, Machine Reports.

2. Switch off the machine, then disconnect the power cord.

3. Remove the Right Side Cover, RE

4. Remove the Wifi PWB, REP 2.7.

5. Remove the Main PWB, Figure 1.

a. Disconnect all the connectors on the Main PWB.

b. Remove the screws (5) and the Main PWB.

P 2.2.

Figure 1 Main PWB removal

Replacement

NOTE: Tapered plastic screws and round machine screw s are used to hold the PWB to the frame. Make sure that the plastic screws go into plastic components and machine screws go into the metal frame.

The replacement is the reverse of the removal procedure.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

After installing a new Main PWB, the following steps MU serial number to the new Main PWB:

1. Reconnect the power cord, the switch on the machine.

2. Set the serial number to the original machine number recorded in Step 1 of the Remova proce

dure.

• B215

1. Open [Data Setup, Machine Data, Set Serial Num-

1. Using the up and down arrows, enter: [Data Setup,

July 2019

4-3

a. Enter Diagnostics, GP

• B205

a. Enter Diagnostics GP

3. Perform < Memory].

then enter the original serial number from Step 1. Touch [OK].

ber],

Machine Data, Set Serial Number], then enter the original serial number from Step 1. Press the [OK] button.

Clear All Memory> in Diagnostics: [Data Setup, Machine Data, Clear All

ST be performed to write the machine

Repairs / Adjustments

REP 1.1

Page 71

4. After the machine restarts, print a Configuration Report, refer to GP 2 Machine Reports,

then verify the original machine serial number is displayed under the [Device Profile]

heading.

NOTE: Performing a [Clear All Memory] sets the SA Password back to the default value (device serial number). Inform the customer to reset SA Password as desired.

NOTE: After performing a Memory Clear, inform the customer that they will need to re-establish their Wireless or Ethernet connection.

REP 1.2 ADF / Scanner Assembly

Parts List on PL 1.1 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the Control Panel, REP

3. Remove the Right Side Cover, REP

4. Remove the ADF / Scanner Assembly:

Remove two screws at the rear of the middle cover, Fi

8.2 (B205), REP 8.2 (B215).

2.2.

gure 1.

Repairs / Adjustments

REP 1.1 , REP 1.2

July 2019

4-4

Figure 1 ADF / Scanner screws removal

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 72

b. Disconnect the harnesses from the Main PWB to the ADF / Scanner Assembly and

he ground screw, Figure 2

Figure 2 Disconnect harnesses and ground wire

c. Slide the ADF /Scanner Assembly to the front, then lift and remove the ADF / Scan-

ner Assembly from the IOT, F

igure 3.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

Figure 3 ADF / Scanner Assembly Removal

Replacement

The replacement is the reverse of the removal procedure.

July 2019

4-5

Repairs / Adjustments

REP 1.2

Page 73

REP 1.3 ADF Hinges

Screws

ADF Connector Cover

Parts List on PL 1.1 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the ADF, RE

3. Remove four screws, then remove the hinges, Figure 1.

P 1.3.

REP 1.4 Automatic Document Feeder (ADF)

Parts List on PL 1.2 Removal

1. Switch off the printer, then disconnect the power cord.

2. Open and lift the ADF up.

3. Unlatch, then remove the Connector Cover, F

Figure 1 ADF Connector Cover removal

igure 1.

Figure 1 ADF Hinges removal

Replacement

The replacement is the reverse of the removal procedure.

Repairs / Adjustments

REP 1.3, REP 1.4

July 2019

4-6

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 74

4. Disconnect the connector, then lift the ADF off of the Printer, Figure 2.

ADF Connector

Rear Pivots

Figure 2 ADF connector disconnection

Replacement

The replacement is the reverse of the removal procedure.

REP 1.5 ADF Feed Roll Assembly

Parts List on PL 1.2 Removal

1. Lift the ADF Cover, release two Rear Pivots, then remove the ADF cover, Figure 1.

Figure 1 ADF Cover Pivots (Top View)

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-7

Repairs / Adjustments

REP 1.4, REP 1.5

Page 75

2. Remove the Document Feed Roll Assembly, Figure 2:

E-rings

Drive shaft

Rear Cover Screws

a. Remove three E-Rings.

b. Slide the drive shaft out of the Feed Roll Assembly.

Figure 2 Feed Roll E-rings

Replacement

The replacement is the reverse of the removal procedure.

NOTE: Install the E-rings in the following order:

1. The E-ring next to the gear.

2. The E-ring (center) next to the spring.

3. The E-ring at the end of the shaft.

REP 1.6 ADF Drive Motor

Parts List on PL 1.2 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the ADF, RE

3. Remove the ADF Rear Cover, Figure 1:

a. On the underside of the ADF, remove three Rear Cover screws.

b. Lift the top of the cover away from the ADF, then pull the bottom away to release t

lat

ches.

P 1.3.

Repairs / Adjustments

REP 1.5, REP 1.6

July 2019

4-8

Figure 1 Rear Cover Screws (Bottom View)

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 76

4. Remove the ADF Drive Motor, Figure 2:

Connector

Screws

Rear Pivots

a. Disconnect the connector.

b. Remove two screws, then remove the motor.

Figure 2 ADF Drive Motor removal

REP 1.7 ADF Retard Pad

Parts List on PL 1.2 Removal

1. Lift the ADF Cover, release two Rear Pivots, then remove the ADF Cover, Figure 1.

Replacement

The replacement is the reverse of the removal procedure.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-9

Figure 1 ADF Cover Pivots (Top View)

Repairs / Adjustments

REP 1.6, REP 1.7

Page 77

NOTE: The ADF Retard Pad has spring tension pushing up on it, be careful not to lose the

Latches

Spring

spring.

2. Release two latches, then remove the ADF Retard Pad, Fi

gure 2.

Replacement

NOTE: Make sure the post on the ADF Retard Pad is positioned inside the spring, Figure 3.

The replacement is the reverse of the removal procedure.

Repairs / Adjustments

REP 1.7

Figure 2 ADF Retard Pad Latches (Top View)

July 2019

4-10

Figure 3 Separation Pad Spring and Post (Top View)

Initial Release

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Page 78

REP 2.1 Front Cover

Connector

Front Cover Support Arm

Pivots

Parts List on PL 2.1 Removal

1. Switch off the machine, then disconnect the power cord.

2. Remove the Left and Right Side Covers, R

3. Disconnect the connector from the wire harness to the Front Cover, Figure 1.

EP 2.2.

4. Release the Front Cover Support Arm, Fi

Figure 2 Front Cover Support Arm

NOTE: A wide blade flat screwdriver can be used to help release the Front Cover Pivot.

5. Release two Front Cover Pivots, then remove the cover, F

gure 2.

igure 3.

Figure 1 Front Cover P/J Connector

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-11

Figure 3 Front Cover removal

Repairs / Adjustments

REP 2.1

Page 79

Replacement

Drum Cartridge

Toner Cartridge

The replacement is the reverse of the removal procedure.

REP 2.2 Left and Right Side Covers

Parts List on PL 2.1 Removal

1. Remove the Paper Tray from the printer.

NOTE: Cover the Drum Cartridge with severa l sheets of paper to prevent it from being light shoc

ked.

2. Open the Front Cover, then remove the Toner Cartridge and the Drum Cartridge, F

igure 1.

Repairs / Adjustments

REP 2.1, REP 2.2

July 2019

4-12

Figure 1 Toner Cartridge and Photoreceptor Handles

NOTE: The side covers are held in place with plast avoid breakage. To release a latch press the hook end of the latch away from the part,

Figure 2.

Figure 2 Plastic latch release

Xerox® B205/B215 Multifunction Printer Service Manual

ic latches, release them carefully to

Initial Release

Page 80

3. Remove the Right Side Cover, PL 2.1.

Screws

Data Plate Label

a. Release (gently pull) the upper front cover to release the latch hook.

b. Release (gently pull) the lower front cover to release the latch hook.

c. Release the top latch hooks, then the bottom latch hooks on the bottom of the frame.

d. Remove the Right Side Cover.

4. Remove the Left Side Cover, PL

a. Release (gently pull) the upper front cover to release the latch hook.

b. Release (gently pull) the lower front cover to release the latch hook.

c. Release the top latch hooks, then the bottom latch hooks on the bottom of the frame.

d. Remove the Left Side Cover.

2.1.

Replacement

The replacement is the reverse of the removal procedure.

REP 2.3 Rear Cover

Parts List on PL 2.1 Removal

1. Remove the Left and Right Side Covers, REP 2.2.

2. Remove four screws from the Rear Cover, Figure 1.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-13

Figure 1 Rear Cover screws removal

Repairs / Adjustments

REP 2.2, REP 2.3

Page 81

3. Open the Rear Cover, then release the support arm on each side of the cover, Figure 2.

Support Arms

Pivots

Ta g M a t ri x

Figure 2 Support Arms

REP 2.4 Manual Feed Cover

Parts List on PL 2.1 Removal

1. Release two pivots, then remove the Manual Feed Cover, Figure 1.

4. Push down on the top of the Rear Cover to release the latch hooks, then remove the R Co

ver.

Replacement

The replacement is the reverse of the removal procedure.

Important: W Cover and install it onto the new Rear Cover, Figure 1.

Repairs / Adjustments

REP 2.3, REP 2.4

hen installing a new Rear Cover, remove the Data Plate Label from the old Rear

ear

Figure 1 Manual Feed Cover (Top View)

Replacement

1. The replacement is the reverse of the removal procedure.

NOTE: Remove the Tag Matrix from the old cover and install it on to t

July 2019

4-14

eed Cover, Figure 1

Xerox® B205/B215 Multifunction Printer Service Manual

he new Manual

Initial Release

Page 82

REP 2.5 Middle Covers

Connector

Parts List on PL 2.2 Removal

1. Remove the Left and Right Side Covers, REP 2.2.

2. Remove the ADF / Scanner Assembly, RE

3. Remove the Rear Cover, REP 2.3.

4. Disconnect the WiFi PWB connector from the Main PWB, Figure 1.

P 1.2.

5. Disconnect the FAX PWB connector (B215), F

Figure 2 FAX PWB connector (B215)

igure 2.

Figure 1 Wireless (WiFi) Connector (B215)

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-15

Repairs / Adjustments

REP 2.5

Page 83

NOTE: When installing a new Middle Cover in the B215 machine; remove the FAX PWB, REP

Screws

Screw

2.6, and the Speaker, PL 2.2, from the old Middle Cover, then install to the new Middle Cover.

6. Remove three screws from top of the Middle Cover, F

NOTE: The screws are located at the bottom of the side cover openings.

igure 3.

7. Remove two screws securing the rear of the Middle Cover, F

Figure 4 Middle Cover rear screws removal

8. Release the latch next the front screw, then remove the Middle Cover.

9. Remove the screw securing the front, then remove the Middle Cover, F

igure 4.

igure 5.

Repairs / Adjustments

REP 2.5

Figure 3 Middle Cover screws (Top View)

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4-16

Figure 5 Middle Cover front screw removal

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 84

Replacement

Screws

Connectors

Cover

The replacement is the reverse of the removal procedure.

NOTE: Tapered plastic screws and round machine screws are used to hold the cover to the f

rame. The plastic screws go into plastic components, the machine screws go into the metal

frame.

REP 2.6 FAX PWB (B215 only)

Parts List on PL 2.2 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the ADF / Scanner Assembly, RE

3. Remove the Fax PWB, Figure 1:

a. Disconnect two connectors.

b. Remove four screws, then remove the FAX PWB.

c. Remove the cover from the FAX PWB.

P 1.2.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

Figure 1 FAX PWB removal

Replacement

The replacement is the reverse of the removal procedure.

July 2019

4-17

Repairs / Adjustments

REP 2.5, REP 2.6

Page 85

REP 2.7 WiFi PWB

Parts List on PL 2.2 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the ADF / Scanner Assembly, RE

3. Remove the screw, then disconnect the FFC from the FAX PWB, Figure 1.

Figure 1 FAX FFC removal

P 1.2.

5. Disconnect the connect, release the WiFi PWB from the latches, then remove the WiFi B, Figure 3

4. Remove the Cover-Middle Upper from the Middle Cover, F

Figure 2 Cover-Middle Upper removal

Repairs / Adjustments

REP 2.7

igure 2.

Figure 3 WPNC (WiFi) PWB removal

Replacement

The replacement is the reverse of the removal procedure.

July 2019

4-18

Xerox® B205/B215 Multifunction Printer Service Manual

Initial Release

Page 86

REP 4.1 HVPS (High Voltage Power Supply)

Parts List on PL 4.1 Removal

WARNING

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con l'alimentazione elettrica inserita.

cuni componenti contengono corrente ad alta tensione che può provocare forti

Al scosse e gravi ferite.

VORSICHT: Es dürfen erst Reparaturarbeiten durchgeführt werden, wenn das Gerät ausgeschaltet ist oder der Netzstecker nicht mehr mit der Stromquelle verbunden ist. Einige

omponenten des Gerätes sind stromführend und können daher zu ernsthaften Verlet-

K zungen oder Stromschlägen führen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

gunos componentes de la máquina contienen voltajes eléctricos peligrosos que

Al pueden producir una descarga eléctrica y causar daños graves.

1. Switch off the printer, then disconnect the power cord.

2. Remove the Right Side Cover, RE

P 2.2.

NOTE: When removing the HVPS PWB be careful not to lose the spring loaded contacts between the Print Cartridge and the HVPS PWB.

3. Remove the HVPS PWB, F

a. Disconnect all the connectors on the HVPS PWB.

b. Remove six screws, then remove the HVPS PWB.

igure 1:

Figure 1 HVPS PWB removal

Replacement

NOTE: Tapered Plastic Screws and Round Machine Screws are used to hold the PWB to the frame. Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame.

The replacement is the reverse of the removal procedure.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-19

Repairs / Adjustments

REP 4.1

Page 87

REP 4.2 LVPS (Low Voltage Power Supply)

Connectors

Parts List on PL 4.1 Removal

WARNING

raves blessures.

g AVVERTENZA: Non effettuare alcuna riparazione con l'alimentazione elettrica inserita.

cuni componenti contengono corrente ad alta tensione che può provocare forti

Al scosse e gravi ferite.

VORSICHT: Es dürfen erst Reparaturarbeiten durchgeführt werden, wenn das Gerät ausgeschaltet ist oder der Netzstecker nicht mehr mit der Stromquelle verbunden ist. Einige

omponenten des Gerätes sind stromführend und können daher zu ernsthaften Verlet-

K zungen oder Stromschlägen führen.

AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.

gunos componentes de la máquina contienen voltajes eléctricos peligrosos que

Al pueden producir una descarga eléctrica y causar daños graves.

1. Switch off the printer, then disconnect the power cord.

2. Remove the Right Side Cover, RE

P 2.2.

3. Remove the LVPS PWB, Figure 1:

a. Disconnect two connectors.

b. Remove six screws, then remove the LVPS PWB.

Figure 1 SMPS PWB removal

Replacement

The replacement is the reverse of the removal procedure.

Repairs / Adjustments

REP 4.2

July 2019

4-20

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 88

REP 4.3 Feed and Registration Clutches / Paper Feed PWB

Joint PWB

CN2

CN1

Screw

Registration Clutch

Feed Clutch

Transfer Roll Clip

Parts List on PL 4.1 Removal

1. Switch off the machine, then disconnect the power cord.

2. Remove the Left Side Cover, RE

3. Removing the Joint PWB, Figure 1:

a. Disconnect the Connectors (3) on the Joint PWB.

b. Remove the Screw (1) and the PWB.

4. Removing the Feed Clutch, F

a. Disconnect the Feeder Clutch Connector (CN2) on the Joint PWB and release the

wires f

rom the wire clamps.

b. Remove the E-ring and Washer from the Feeder Clutch.

c. Remove the Feeder Clutch.

5. Removing the Registration Clutch, F

a. Disconnect the Registration Clutch Connector (CN1) on the Joint PWB and release

he wires from the wire clamps.

b. Remove the E-ring and Washer from the Registration Clutch.

c. Remove the Registration Clutch.

P 2.2.

igure 1:

REP 4.4 Transfer Roll

Parts List on PL 4.1 Removal

1. Switch off the printer, then disconnect the power cord.

2. Open the Front Cover.

NOTE: Cover the Drum Cartridge with severa l sheets of paper to prevent it from being light shoc

ked.

3. Remove the Toner Cartridge and the Drum Cartridge.

4. Remove (squeeze and lift) the Transfer Roll Retainer Clip, F

igure 1.

Figure 1 Feed and Registration Clutches / Joint PWB

Replacement

The replacement is the reverse of the removal procedure.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-21

Figure 1 Transfer Roll Retainer Clip (Front View)

Repairs / Adjustments

REP 4.3, REP 4.4

Page 89

5. Remove the Transfer Roll, Figure 2:

LSU Connectors

Wire Harness

a. Lift the right end of the Transfer Roll and slide the left end out of the bushing.

Figure 2 Removing the Transfer Roll

Replacement

The replacement is the reverse of the removal procedure.

REP 4.5 LSU and Cables

Parts List on PL 4.1 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the Middle Cover, R

3. To replace the LSU Cables, Figure 1:

• Disconnect two connectors at the LSU.

• Disconnect the connector at the Main PWB.

EP 2.5.

Repairs / Adjustments

REP 4.4, REP 4.5

July 2019

4-22

Figure 1 LSU Cable Connectors and Wire Harness (Top View)

NOTE: The Flat Cable may be adhered to the LSU. Detach it from the LSU and reinstall it on t

he new LUS in the same location.

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 90

4. Removing the LSU, Figure 2:

Screws

Release Tabs

a. Release the wire harness from the top of the LSU, then disconnect two connectors

at the LSU.

b. Remove three screws, then remove the LSU.

REP 4.6 Duplex

Parts List on PL 4.2 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the Paper Tray, PL 6.

3. Remove the Left and Right Side Covers, REP 2.2.

4. Remove the Rear Cover, REP 2.3.

NOTE: The Rear Cover retains the pivot in the rear left frame notch when the front latches are released.

5. Press two green buttons to release two tabs locking the Duplex, F

1 Item 18.

igure 1.

Replacement

The replacement is the reverse of the removal procedure.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

Figure 2 LSU Removal

Figure 1 Duplex Paper Guide Release Tabs (Bottom View)

6. From the rear of the printer, slide the pivot out of the pivot cutout in the frame, slide t

piv

ot out of the hole in the opposite frame, then remove the Duplex, Figure 2

July 2019

4-23

Repairs / Adjustments

REP 4.5, REP 4.6

Page 91

Figure 2 Duplex Paper Guide Pivots (Rear View)

Pivot Hole

Pivot Cutout

Replacement

The replacement is the reverse of the removal procedure.

REP 4.7 Output Tray Full Sensor

Parts List on PL 4.3 Removal

1. Switch off the machine, then disconnect the power cord.

2. Remove the Middle Cover, R

NOTE: Do not disconnect the connectors to the Main PWB. The PWB only needs to be moved away from the frame to access the Output Tray Full Sensor.

NOTE: Mark the location of the Ground Screw, with larger head, so it can be re-installed in the

ect location.

corr

3. Remove five screws, then move the Main PWB away from the printer frame, F

EP 2.5.

igure 1.

Repairs / Adjustments

REP 4.6, REP 4.7

July 2019

4-24

Figure 1 Main PWB

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 92

4. Remove the Output Tray Full Sensor, Figure 2:

Output Tray Full Sensor

Exit Roll

Bushings

Drive Gear

a. Disconnect the Sensor connector.

b. Unlatch and remove the Output Tray Sensor.

Figure 2 Output Tray Full Sensor (Top Right View)

REP 4.8 Exit Roll and Bushings

Parts List on PL 4.3 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the Middle Cover, R

3. Remove the Exit Roll and Bushings, Figure 1.

a. Remove the Drive Gear, then release the latch.

b. Remove two Bushings, then release the latch and rotate the bushing.

c. Remove the Exit Roll.

EP 2.5.

Replacement

NOTE: Tapered Plastic Screws and Round Machine Screws are use d to hold the Fuser to the frame. Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame.

The replacement is the reverse of the removal procedure.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

Figure 1 Exit Roll and Bushing (Top View)

Replacement

The replacement is the reverse of the removal procedure.

July 2019

4-25

Repairs / Adjustments

REP 4.7, REP 4.8

Page 93

REP 4.9 Registration Roll

Bottom Bar

Screws

Locking Lever

Parts List on PL 4.4 Removal

1. Switch off the printer, then disconnect the power cord.

2. Remove the Left and Right Side Covers, R

3. Remove the Front Cover, REP 2.1.

4. Remove the Rear Cover, REP 2.3.

5. Remove the Middle Cover, REP 2.5.

6. Remove two screws, then remove the bottom bar, Figure 1.

EP 2.2.

9. Remove five screws attaching the Main Drive Unit, then move the Fuser Drive Locking

ver to the unlock position (clockwise), Figure 2

Figure 2 Main Drive Unit

Figure 1 Bottom Bar and Duplex Paper Guide (Bottom View)

7. Remove the Duplex, RE

8. Remove the Fuser, PL 5.1 Item 26.

Repairs / Adjustments

P 4.6.

REP 4.9

July 2019

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Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 94

10. Remove the following in order, Figure 3:

Screw

CN3

Snap Rings & Washers

Latches

Clutch Drive Gears

a. Disconnect CN3, remove the screw, then remove the Feeder PWB.

b. Remove the snap rings and washers from the Clutches, the remove the F

Regist

ration Clutches.

c. Release two latches, then remove the Feed and Registration Clutch Assembly.

eed and

11. Remove the Feed and Registration Clutch Drive Gears, F

Figure 4 Feed and Registration Clutch Drive Gears

igure 4.

Figure 3 Feed and Registration Clutch / Feeder PWB

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-27

Repairs / Adjustments

REP 4.9

Page 95

12. Remove the Drive Gears and Bushings, Figure 5:

Snap Ring

Feed & Registration Drive Gears

Clutch Bushings

Shaft Bushings

Screw

Latch

CAUTION

Note the order of the Feed and Registration Drive G tion.

a. Remove the snap ring, the remove the Feed and Registration Drive Gears.

b. Remove two snap rings, then remove the Feed and Registration Clutch Bushings.

c. Release two latches, then remove the Shaft Bushings.

ears as removed for correct installa-

13. Remove the Feed and Registration Sensor PWB Cover, F

a. Remove the screw.

b. Release the latch, then remove the cover.

Figure 6 Feed and Reg Sensors PWB Cover (Bottom View)

igure 6:

Repairs / Adjustments

REP 4.9

Figure 5 Drive Gears and Bushings

July 2019

4-28

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 96

14. Unlatch the Feed Sensor Actuator, then remove the Feed Sensor Actuator, Figure 7.

Feed Sensor Actuator

Spring

Latch

Connector

Screw

NOTE: Note the location of the spring in the frame cutout for reinstallation.

Figure 7 Feed Sensor Actuator (Bottom View)

15. Remove the ground screw, then disconnect the Drive Motor, F

Figure 8 Drive Motor Connector & Screw (Bottom View)

igure 8.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-29

Repairs / Adjustments

REP 4.9

Page 97

16. Remove the PWBs, Figure 9:

HVPS PWB

Main PWB

LVPS PWB

Screws

a. Disconnect the connectors, the ground wire, and the FFC cable on the HVPS PWB.

b. Remove six screws attaching the HVPS PWB.

c. Remove the four spring contacts from the high voltage contact guide.

d. Disconnect the connectors, remove six screws attaching the LVPS PWB, Remove

he LVPS PWB, then remove the insulation pad behind the LVPS PWB.

e. Remove six screws attaching the LVPS PWB, then remove the insulati

he LVPS PWB.

f. Disconnect the connectors, remove five screws attaching the Main PWB, t

rem

ove the Main PWB.

on pad behind

hen

17. Remove two screws on the left-side, F

hen remove the LSU Assembly.

Figure 10 LSU Left Side Screws

igure 10, two screws on the right-side, Figure 11,

Repairs / Adjustments

REP 4.9

Figure 9 PWB Removal

July 2019

4-30

Figure 11 LSU Right Side Screws

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 98

18. Remove two screws attaching the wire harness guide, two screws attaching the high volt-

Screws

age contact guide, then remove the guides, F

Figure 12 Wire Guides and HV Contact Guide

igure 12.

19. Remove two screws attaching the Exit Sensor Plate, F

Figure 13 Exit Sensor Plate Screws

igure 13.

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-31

Repairs / Adjustments

REP 4.9

Page 99

20. Remove three screws attaching the Middle Frame, the two screws attaching the Exit

Frame Screws

Exit Screw

Screws

Frame to the Right Main Frame, Figure 14

21. Remove three screws attaching the Middle Frame, F

igure 15.

Repairs / Adjustments

REP 4.9

Figure 14 Right Frame screws removal

July 2019

4-32

Figure 15 Left Frame Screw Removal

Initial Release

Xerox® B205/B215 Multifunction Printer Service Manual

Page 100

22. Remove the Left and Right Frames from the Middle Frame routing the wires through the

Step 23 removal

Screw

Registration Holder (behind the Drive Gear)

rames as needed.

23. Remove the following items, F

a. Registration Roll Pivot Gear, P

b. Registration Roll Drive Gear, PL 4.1 Item 26.

c. Pivot Plate, PL 4.1 Item 27.

d. Collar, PL 4.1 Item 28.

igure 16:

L 4.1 Item 25.

24. Remove the screw attaching the Registration Holder, PL 4.

Regist

ration Holder, Figure 17

Figure 17 Registration holder removal

4 Item 16, then remove the

Figure 16 Registration pivot items removal

Initial Release Xerox® B205/B215 Multifunction Printer Service Manual

July 2019

4-33

Repairs / Adjustments

REP 4.9

Xerox b215 b205 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

About This Manual

How to Use this Manual

Service Safety Summary

Reference Symbology

Voltage Specifications

Health and Safety Incident Reporting

Regulatory Specifications

Translation of Warnings

Tag Usage

Xerox® B215/B205 Overview

1 Service Call Procedures

Service Call Overview

Safety Precautions

SCP 01 Introduction to Service Call Procedures

SCP 02 Initial Actions

SCP 03 Corrective Actions

SCP 04 Final Actions

HFSI’s

2 Status Indicator RAPs

01-150 Front Door Open RAP

02-100, 200 USB Error RAP

03-410 Paper Mismatch at Tray 1 RAP

03-450 Paper Mismatch at Manual Feed Slot RAP

03-900 Main PWB Motor Control Chip RAP

04-500 Drive Motor Start RAP

05-100 / 900 Paper Jam in Automatic Document Feeder (ADF) RAP

05-500 DADF Jam RAP

05-920 DADF Top Cover Open RAP

06-100 / 200 LSU Motor RAP

07-110 Paper Tray 1 Empty RAP

07-130 Paper Jam in Tray 1 RAP

07-500 Manual Feed Slot Paper Empty RAP

07-530 Paper Feed - Manual Feed Slot RAP

07-600 Paper Tray Empty RAP

08-100 Paper Feed - Tray 1 RAP

08-500 Paper Jam in Exit Area RAP

08-600 Paper Jam in Duplex Area RAP

08-700 Output Bin Full Fault

09-100 Toner Cartridge Near End of Life RAP

09-200 Toner Cartridge Empty RAP

09-300 Imaging Unit Near End of Life RAP

09-400 Imaging Unit End of Life RAP

09-500 Toner Cartridge Not Installed RAP

09-600, 09-900 Imaging Unit Not Installed or Invalid RAP

09-800 Incompatible Toner Cartridge RAP

10-100 Fuser Temperature (Open) RAP

10-200, 10-300 Fuser Temperature Error RAP

15-100, 15-110 Scan to E-mail RAP

15-130, 15-340 Mail Too Large RAP

15-140 / 150 Invalid Email / Group Address RAP

15-300 Network Connection Failure RAP

15-310 / 600 Authentication Failure RAP

15-320 / 330 Mail Server Connection Failure RAP

15-400 LDAP Communication Failure RAP

15-410, 15-420 LDAP Search Failure RAP

15-510 Scan Error RAP

15-700 DNS Error RAP

17-100 IP Conflict Error RAP

17-310 Communication Error (Main PWB to Wireless PWB) RAP

17-562 Auto-Registration Process Fails to Communicate Error RAP

17-563 Machine Fails to Communicate with Xerox Edge Server Error RAP

17-700 / 710 BOOTP Error RAP

17-800 / 810 DHCP Error RAP

17-900 802.1X Network Authentication Error RAP

17-910 Firmware Upgrade RAP

20-100 Fax Communication Error RAP

20-120 Scanning Error RAP

20-300 Incompatible (FAX) RAP

20-400 / 410 Line RAP

20-500 Memory Full RAP

20-600 No Answer RAP

3 Image Quality

Image Quality Overview

IQ1 Vertical Black Line and Band RAP

IQ2 Vertical White Line and Band RAP