Xerox Document Services Platform
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide
701P40833
DocuSP version 3.74
October 2003
Xerox Corporation
Global Knowledge and Language Services
800 Phillips Road
Building 845-17S
Webster, New York 14580
USA
© 2003 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrighted material
and information now allowed by statutory or judicial law hereinafter granted including
without limitation, material generated from the software programs that are displayed
on the screen such as styles, templates, icons, screen displays, looks, and so on.
Printed in the U.S.A., U.K., and France.
XEROX®, XEROX Europe®, and XEROX Canada Limited®, The Document
Company, the stylized X, and all names identifying numbers used in connection with
Xerox products mentioned in this publication are trademarks of XEROX
CORPORATION. All non-Xerox brands and product names are trademarks or
registered trademarks of their respective companies. Other company trademarks are
also acknowledged.
While the information in this Guide is correct at the time of this publication, Xerox
reserves the right at any time to change the information without notice. Changes are
made periodically to this document. Changes and technical updates will be added in
subsequent editions.
Table of Contents
1. Introduction 1-1
About this guide 1-1
Contents 1-1
Requirements 1-2
Telephone requirements 1-2
Service requirements 1-3
Canadian industry requirements 1-3
Electromagnetic Compatibility 1-4
United Sta tes 1-4
European Union 1-5
2. Safety notes 2-1
Symbology 2-1
European Union declaration of conformity 2-2
Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal
Equipment Directive 2-3
Electricity at Work Regulation - UK 2-4
The Regulation 2-5
Check your understanding 2-5
Your responsibility 2-7
Additional queries 2-7
Electrical safety 2-7
Printer 2-8
Power Connection cautions 2-8
Controller 2-8
Controller cautions 2-9
Printer power on/off indicator 2-9
Printer or controller - emergency power off 2-10
Printer - ozone information 2-11
INSTALLATION PLANNING GUIDE i
TABLE OF CONTENTS
Printer - laser safety 2-11
Printer - operational safety 2-12
3. Planning for the installation 3-1
Installation planning responsibilities 3-1
Xerox respons ib il iti es 3-1
Customer responsibilities 3-2
Electrical requirements 3-2
Telephone line requirements 3-3
Installation planning tasks 3-4
Before scheduling delivery of the DocuTech /DocuPrint 75/90 system 3-4
4. Installation 4-1
If you encounter a problem 4-1
Preparing a location for the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-2
Standard equipment location - space requirements 4-4
Other locations - space requirements 4-6
Product dimensions 4-9
Electrical requirements 4-10
Relocating the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-12
Procedure 4-12
Space requirements 4-15
5. Product overview 5-1
Hardware components 5-1
Controller components 5-1
Printer components 5-2
Paper trays (trays 1-4) 5-3
Bypass tray (tray 5) 5-4
High Capacity feeder (tray 6) 5-5
Finisher 5-5
Top Tray 5-6
Stacker Tray 5-6
Stapling 5-6
ii INSTALLATION PLANNING GUIDE
TABLE OF CONTENTS
Staple placement 5-7
Peripheral hardware components 5-7
Controller software 5-8
Modems 5-8
6. Maintenance and support services 6-1
Xerox support servic es 6-1
Customer support 6-1
Operator training 6-2
Supplies/Service 6-3
Routine maintenance 6-4
Meter reading and reporting 6-5
Consumable supplies tables 6-5
Dry ink (toner) and “dry ink low” message 6-9
Supplies checklist 6-10
INSTALLATION PLANNING GUIDE iii
TABLE OF CONTENTS
iv INSTALLATION PLANNING GUIDE
About this guide
1. Introduction
The DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation P lann ing Gui de cont ain s inf ormation on prep ar ing fo r
the delivery and in stallation of the Xerox D oc uTech/DocuPrint
75/90 and DocuPrint 75 MX printers.
This guide is in tended for the person responsi ble for coordin ating
the installation of the Xerox DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX printers and controller at your site. It lists the
tasks you need to complete before installation can begin.
If you are a lead operator, or your job involves some
programming and systems administration tasks, as well as
coordinating the install of the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX system, use the DocuTech/DocuPrint 75/90
and DocuPrint 75 MX Operator Guide to supplement the
information in this manual.
Contents
Before using this Guide, become familiar with its contents and
conventions.
This section lists the contents of this guide.
• “Introduction” gives a basic overview of the Installation
Planning Guide and its contents. It also contains information
on requirements and certifications required by USA and
Canadian regula ti on s.
• “Safety Notes” expla ins the var ious symb ol s, Cauti o ns, and
Warnings pertaining to the safe use and operation of the
DocuTech/DocuPrint 75/90 and Doc uPrint 75 MX syst ems. It
also contains information on requirements and certifications
required by the European Union Declaration of Conformity
and The UK Electricity at Wor k Re gu la ti on .
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 1-1
Introduction Installation Planning Guide
• “Planning for the installation” covers the roles and
responsibilities for site selection and installation of the
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX .
• “Installation” provides electrical and space requirements for
the installation of the DocuTech/Doc uPrint 75/90 and
DocuPrint 75 MX .
• “Product overview” provides a brief overview of t he
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX system
and components.
• “Maintenance and supplies” contains information about the
available support services and necessary supplies to
maintain the DocuTech/DocuPrint 75/90 and DocuPrint 75
MX , as well as supplies ordering informati on.
Requirements
Telephone req uirements
USA FCC requirements:
1. The FCC has established rules that permit the device to be
directly connected to the telephone network. Standardized
jacks are used for these connections. This equipment should
not be used on part y lines or coin lines.
2. If this device is malfunctioning, it may also be causing harm
to the telephone network; this device should be disconnected
until repair has been made. If this is not done, the telephone
company may temporarily disconnect service.
3. The telephone company may make changes in its technical
operations and pr ocedures; if such changes affect the
compatibility or use of this device, the telephone company is
required to give adequate notice of the changes. You will be
advised of your right to file a c omplaint with the FCC.
4. If the telephone company requests information on what
equipment is connected to their lines, inform them of:
a. The telephone number this unit is connected to
b. The ringer equivalence number
c. The USCO jack required
d. The FCC Registration number
1-2 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Introduction
Items “b” and “d” are indicated on the label.
The Ringer Equivalence Number (REN) is used to determine
how may devices can b e connecte d to your te lephon e line. In
most areas, the sum of the RENs of all devices on any one
line should not exceed five (5.0). If too many devices are
attached, they may not ring correctly.
Service requirements
In the event of equipment malfunction, all repairs should be
performed by Xerox or authorized agent. It is the responsibility of
users requiring service to report the need for service to Xerox or
to an authorized agent. Service can be obtained at:
USA: 1-800-821-2797
Canada: 1-800-939-3769
Europe: Local Welcome Center
DMO: Local Welcome Center
Canadian industry requirements
Notice: The Canadian Industry Canada label identifies certified
equipment. This certification means that the equipment meets
certain telecommunications network protective, operational and
safety requirements. The Department doe s not guarantee the
equipment wi ll operate to the user’s satis faction.
1. Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some
cases, the company’s inside wiring associated with a single
line individual service may be extended by means of a
certified conne ctor assembly (tele phone extension cor d). The
customer should be aware that compliance with the above
conditions may not prevent degradation of service in some
situations.
2. Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to
disconnect the equipment.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 1-3
Introduction Installation Planning Guide
3. Users should ensure for their own protection that the
electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly
important in rural areas.
CAUTION
Users should not attempt to make such conne ctions themselves,
but should contact the electric inspection authority, or electrician,
as appropriate.
4. The Load Number (LN) assigned to each terminal device
denotes the percen ta ge of th e tot al load to be connect ed to a
telephone loop that is used by the device, to prevent
overloading. The t ermination on a loop may consist of any
combination of devices subject only to the requirement that
the total of the Load Numbers of all the devices does not
exceed 100.
For service in Canada call (800) 939-3769
Electromagnetic Compatibility
United States
This equipment ha s been tested and found to comply with the
limits for a Cl ass A di gital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequ ency energy and , if
not installed an d used in acco rdance with th e instructi on manual,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to
cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user’s authority
to operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with FCC regulations.
1-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Introduction
This Class “A” digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe “A” est conforme à la norme
NMB-003 du Canada.
European Union
WARNING
This is a Class A product. In a domestic environment, this
product may cause radio interference, in which case the
user may be required to take adequate measures.
Changes or modifications to this equipment not specifically
approved by Xerox Europe may void the user’s authority to
operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with the EMC Directive (89/336/EEC).
WARNING
In order to allow this equipment to operate in proximity to
Industrial, Scientific, and Medical (ISM) equipment, the
external radiation from ISM equipment may have to be
limited or special mitigation measures taken.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 1-5
Introduction Installation Planning Guide
1-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
2. Safety notes
Please read the following instructions carefully before planning
your install and/or operating the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX . Refer to them as needed to ensure the safe
installation and oper a tion of your equ ip ment.
The safety testing and performance of this product have
been verified using Xerox materials only
Your Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
and its supplies have been designed and tested to meet strict
safety requirements. These include safety agency examination
and approval, and compliance to established environmental
standards.
Follow all warnings and in structions marked on or supplied with
the product.
Symbology
Various symbols are used on the printer and in the
documentation.
The symbol on the printer that indicates a hot surface is shown in
Figure 2-1.
Figure 2-1. Hot surface symbol
Another symbol that indicates a heated surface is shown in
Figure 2-2.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 2-1
Safety notes Installation Planning Guide
Figure 2-2. Heated surface symbol
WARNING
Warnings indicate possible serious personal injury if you do
not strictly follow the practice, procedure, condition, or
statement that follows the WARNING.
CAUTION
Cautions indicate that possible system damage or data loss will
occur if you do not carefully follow the practice, procedure,
condition or statement that follows the CAUTION.
European Union declaration of conformity
Approvals and
certification
The CE marking applied to this product symbolizes Xerox
Europe Declaration of Confo rmity with the following applicable
Directives of the European Union as of the dates indicated
below.
January 1, 1995: Co uncil Directive 73/23/EEC amended by
Council Directive 93/68/EC, Approximation o f the laws of the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EC, approximation of
the laws of the Member States related to electromagnetic
compatibility.
March 9, 1999: Coun cil D ire cti ve 1 999 /5/EC on radio equipment
and telecommunicati on s termi na l equ i pmen t and the mutu al
recognition of their conformity.
April 7, 1999: Council Directive 1995/5/EC, approximation of the
laws of the member states related to Radio Equipment and
Telecommunications Terminal Equipment.
A full declaration, defining the relevant directives and referenced
standards can be obtained from your Xerox Europe
representative.
2-2 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Safety notes
WARNING
Changes or modifications to this equipment not specifically
approved by Xerox Europe may void user's authority to
operate the equipment. Shielded cables must be used with
this equipment to maintain compliance with the EMC
Directive (89/336/EEC).
WARNING
This system is certified manufactured and tested in
compliance with str ict safety and radio frequency
interference regulations. Any unauthorized alteration which
includes the addition of new functions or the connection of
external devices may impact this certif ication. Please
contact your local Xerox Europe representative for a list of
approved accessories.
Shielded cables must be used with this equipment to
maintain complacence with the EMC Directive (89/336/EEC).
This equipment is not primarily intended for use in a
domestic environment.
Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive
This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analogue public
switched telephone ne twork (PSTN) in accordance wi th Directive
1999/5/EC.
The product has been desi gned to wor k with the n ational PS TNs
and compatibles PBXs of the following countries:
•Austria
• Belgium
• Denmark
•France
• Finland
•Germany
•Greece
•Iceland
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 2-3
Safety notes Installation Planning Guide
•Ireland
•Italy
• Luxembourg
• Netherlands
•Norway
•Portugal
• Spain
•Sweden
• Switzerland
• United Kingdom
In the event of problems, you should contact your local Xerox
representative at the fi rst instance.
The product has been tested to and is complaint with TBR21, a
specification for terminal equipment for use on analogue
switched telephone networks in the European Economic Area.
The product may be configured to be compatible with other
country networks. Please contact your Xerox representative if it
needs to be reconnect ed to another co untry’s netw ork. There ar e
no user-adjustable settings in the product.
NOTE: Although this product can use either loop disconnect
(pulse) or DTMF (tone) signalling, it is recommended that it is set
to use DTMF signalling. DTMF signalling provides reliable and
faster call set-up.
Modification, connection to external control software or to
external control apparatus not authorized by Xerox will invalidate
its certification.
Electricity at Work Regulation - UK
The Electricity at Work Regulation applies only to England and
Wales.
2-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Safety notes
The Regulation
The Electricity at Work Regulation 1989 came into force in
England and Wales on 1 April 1990. This 1989 Regulation
places a duty on all employers and self-employed persons to
ensure the electrical systems in their premises are constructed,
maintained and operated in such a manner as to prevent, so far
as reasonably practical, danger. This includes ens uring all
electrical equipment connected to such electrical systems are
safely constructed, maintained a nd operated.
All Xerox equipment has been designed to exacting safety
standards. They have all undergone a variety of stringent safety
tests including earth bond, insulation resistance and electrical
strength tests. Xerox Europe manufacturing plants have been
awarded ISO 9000 qual ity certif ication and are subject to re gular
audits by the British Standards Institution or equivalent national
standards body.
Xerox equipment which h as been properly and reg ularly serviced
and maintained should not have to undergo additional specific
safety tests pursuant to the 198 9 Regulation. Customers wishing
to complete safety testing should contact their authorized Xerox
representative.
Xerox equipment should, howeve r, be properly an d regularly
serviced and main tain ed at all times.
Check your understanding
Please review the questions and answers that follow to ensure
that you understand the Electricity at Work Regulation in
England and Wales.
Question What is the Electricity at Work Regulation?
Answer The Electricity at Work Regulation 1989 came into force in
England and Wales on the 1 April 1990. This 1989 Regulation
places a duty on all employers and self-employed persons to
ensure the electrical systems in their premises are constructed,
maintained and operated in such a manner as to prevent, so far
as reasonably practicable, danger. This includes ensuring all
electrical products connected to such electrical systems are
safely constructed, maintained a nd operated.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 2-5
Safety notes Installation Planning Guide
Question Does Xerox Europe comply with the Electricity at Work
Regulation?
Answer The regulation places a duty on all employers and self-
employed persons to ensure the electrical systems in their
premises are, effectively safe.
This regulation does not impose on, amongst others,
manufacturers or suppliers of such electrical systems.
However, rest assured that all Xerox equipment which Xerox
Europe and its authorized distributors supply to customers
conforms with all the relevant safety legislation and standards.
Question Is Xerox equipment safe?
Answer All Xerox equipment supplied by Xerox Europe and their
authorized distributors conforms to all relevant safety legislation
and standards.
Question Is the Xerox equipment in my premises safe?
Answer All Xerox equipment supplied by Xerox Europe and their
authorized distributors conforms to all relevant safety legislation
and standards. However, like all electrical equipment, they have
to be regularly serviced and maintained by c ompetent persons.
Xerox Europe Customer Service Engineers ensure Xerox
equipment is serviced and maintained to exacting Xerox safety
standards. If you wou ld like your Xerox eq uipment to be serv iced
and maintained to such high standar ds, please contact your l ocal
Xerox Europe Customer Service Organization. They will be
pleased to assist you.
Question Does the Xerox equipment in my premises comply with the
Electricity at Work Regulations?
Answer All employers and self-employed persons must ensure that the
electrical systems in their premises are safe. This will include
ensuring Xerox equipment in such premises is safe.
Xerox Europe’s Pr oduct Safety function has prepared a guide
which contains a list of tests which may be completed by your
Xerox Europe Customer Service Organization. THESE TESTS
MUST BE CARRIED OUT ONLY BY PERSONS WHO
POSSESS THE RELEVANT SKILL, KNOWLEDGE AND
EXPERIENCE TO CARRY OUT SUCH TESTS.
2-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Safety notes
Please contact the Xerox Europe Customer Service
Organization for further information.
THE USE OF INAPPROPRIATE TEST PROCEDURES AND
TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS
AND MAY CAUSE DEATH, PERSONAL INJU RY AND/OR
DAMAGE TO PROPERTY.
Question I would like to carry out my own safety tests on the Xerox
equipment in my premises.
Answer You may, of course, request such tests as you deem necessary
to satisfy yourself that your Xerox eq uipmen t is safe. Your Xerox
Europe Customer Supp ort will be pleased to advise you on such
testing.
Question I require records of all tests.
Answer After safety testing, your Xerox Europe Customer Service
Engineer will provide you with a certificate which details the
results of all tests com pleted.
In the event of any defect being noted, the Xerox equipment will
be switched off and disconnected from the supply until the defect
has been corrected. You will be advise d of such act ion to ena ble
such defects to be corrected.
Your responsibility
YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS
SAFE AT ALL TIMES.
Additional queries
Please contact your authorized local Xerox representative if you
have any queries regarding the information provided in this
document.
Electrical safety
Attention to the following requirements ensures the safe
operation of your equipment.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 2-7
Safety notes Installation Planning Guide
Printer
USA/Canada The DocuTech/DocuPrint 75 printer requires a 115V AC outlet,
dedicated 20 Amp, 3-wire circuit. The DocuTech/DocuPrint 90
requires a 208V AC outlet, dedicated 20 Amp, 3-wire circuit.
Europe The printer requires a 220-240V outlet, dedicated 13 Amp or 10
Amp circuit. The equi pment must be connected to a grounded
main outlet.
Power Connection cautions
Ensure that the power con nection for your printer satisfies these
requirements:
• The power receptacle for the printer must meet the
requirements stated on the data plate on the rear of the
printer.
• The socket outlet sh all be inst alled ne ar the equi pment within
reach of the 10 ft. (3 m) cable and shall be easily accessible.
• Use the power cable that is supplied with your printer and
controller. Do not use an extension c ord, or remove or modify
the power cord plug.
• Plug the power cable directly into a correctly grounded
electrical outlet. If you are not su re wheth er or not an o utlet is
correctly grounded, consult a qualified electrician.
•Do not use an adapter to connect the printer to an electrical
outlet that lacks a ground connection terminal.
• The power cord is the disconnect device for this printer.
•Do not override or disable electrical or mechanical inte rlocks.
•Do not push objects into slots or openings on the printer.
Electrical shock or fire may result.
•Do not obstr uct ventilation openings. These openings
prevent overheating of the printer.
Controller
USA/Canada The controller requires a dedicated 115V AC 20 Amp grounded
receptacle for both the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX .
2-8 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Safety notes
Europe The controller requires a 220-240V, 13 or 10 Amp grounded
receptacle.
Controller cautions
Follow all safety cautions, warnings, and instructions marked on
the controller.
• Ensure that the voltages and frequency rating of the power
receptacle match the electrical rating label on the equipment.
• Do not make electrical or mechanical modifications to the
equipment.
• Use the power cable that is supplied with your controller. Do
not use an extension cord, or remove or modify the power
cord plug. If the plug must be changed, a qualified electrician
must install the plug correctly on the power cord.
• Plug the power cable directly into a correctly grounded
electrical outlet or into the power strip that is connected to
this outlet. If you are not sure whether or not the outlet is
correctly grounded, consult a qualified electrician.
•Do not use an adapter to connect the controller to an
electrical outlet that lacks a ground connection terminal.
• The power switch funct ions as a st a ndb y type of de vice only.
The power cord serves as the primary disconnect device for
the system.
•Do not push objects into slots or openings on the equipment.
Electrical shock or fire may result.
•Do not obstr uct ventilation openings. These openings
prevent overheating of the controller.
Printer power on/off indicator
A power-on/power-off indicator shows the state of the power for
the printer. This indicator is located to the left on the top front of
the printer and has a rectangular shape. This indicator glows
green when printer power is on and emits no light, is colorless,
when the printer power is off.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 2-9
Safety notes Installation Planning Guide
When you need to determine whether t he printer power is on or
off, view the power- on/power-off indicator rather than the
message pane on the DocuSP Print Services main window.
Under some conditions, the main window may not accurately
indicate the state of the printer.
The printer power on/off indicator is shown in Figure 2-3.
Figure 2-3. Power on/off indicator
Printer or controller - emergency power off
If any of the following conditions occur, turn off the equipment
immediately and disconnect the power cable from the electrical
outlet. Contact an authorized Xerox Service Repres entative to
correct the problem:
• The equipment emits unusual odors, or makes un usual
noises.
• The power cable is damaged or frayed.
2-10 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Safety notes
• A wall panel circuit breaker, fuse, or other safety device has
been tripped.
• Liquid is spilled into the equipment.
• The equipment is exposed to water damage or flood.
• Any part of the equipment is physically damaged.
NOTE: The only method to remove all power from the printer is
to disconnect the power cable from the electrical outlet.
Printer - ozone information
This product produces ozone duri ng nor ma l oper ati o n. Th e
ozone produced is depen de nt on pr i nt volum e and is heavi e r
than air. Install the system in a well ventilated room with the
minimum cubic size requirements listed below. Providing the
correct environmental parameter will ensure that the
concentration levels meet safe limits.
The minimum cubic volume requirement is: 1,765 cubic feet (50
cubic meters).
To determine if the room has the required volume to meet the
ozone requirem ent, the length of the room multip lie d b y its width
and height should be equal to or greater than the cubic volume
listed above.
If you need additional information about ozone, please request
the Xerox publicati on Ozone (part numb er 610P64653) by calli ng
1-800-828-6571 in the United States and Canad a. In Xerox
Europe countries, call the local welcome center.
Printer - laser safety
The use of controls, adjustments or performance of procedures
other than those specified in this guide ma y result in hazardous
light exposure.
CAUTION
This equipment comp lie s wit h inte rnat ional safety st an dard s and
is certified as a Class 1 Product.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 2-11
Safety notes Installation Planning Guide
With specific regar d to lasers, the eq uipment com plies with la ser
product performance standards set by governmental, national,
and international agencies as a Class 1 Laser Product. It does
not emit hazardous light, as the beam is totally enclosed during
all phases of customer operation and maintenance.
Printer - operational safet y
Safety Quality
Standards
Other National
Standards
Do these To ensure the continued safe operation of your printer, follow
The equipment is manufactured unde r a BS5750 Quality system
accepted by the British Standards Institution.
The Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX is
also certified in compliance with applicable st a nda rds by variou s
national bo dies.
these safety guidelines at all times:
• Always connect equipment to a correctly grounded power
outlet. If in doubt, have the outlet checked by a qualified
electrician.
• Always follow all warnings and instructions that are marked
on or are supplied with the equipment.
• Always exercise care when moving or relocating the
equipment. Pl ease contact your loca l Xerox Service
Department to arrange relocation of the printer to a location
outside of your building.
• Always locate the printer on a solid support surface (not on
plush carpet) that has adequate strength to support the
weight of the printer.
• Always locate the printer in an area that has adequate
ventilation and room for servicing. Refer to the space
requirement s in the DocuTech/Do c uPri nt 75 /90 and
DocuPrint 75 MX Installation Planning Guide.
• Always use materials and supplies that are specifically
designed for your Xerox equipment. Use of unsuitable
materials may result in poor performance and possibly a
hazardous situation.
Do not do these To ensure the continued safe operation of your printer:
2-12 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Safety notes
• Never use an adapter plug to connect equipment to a power
source that lacks a ground connection terminal.
• Never obstruct ventilation openings. They are provided to
prevent overheating.
• Never push objects of any kind into the ventilation openings.
• Never attempt any maintenance function that is not
specifically described in the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX document ation.
• Never remove any covers or guards that are fastened with
screws. There are no operator serviceable areas within these
covers.
• Never locate the printer near a radiator or any other heat
source.
• Never override or “cheat” any of the electrical or mechanical
interlock devices.
• Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the power outlet and
call the Xerox Welcome Center.
Additional
information -
Europe
Your Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
printer is certified, manufactured, and tested in compliance with
strict safety and radio frequency interference regulations. Any
unauthorized alteration that includes the add ition of new
functions or the connection of external devices may invalidate
this certification. Please contact your local Xerox representative
or the Xerox Welcome Center for a list of approved accessories.
Welcome Center phone numbers:
• USA - (800) 821-2797
• Canada - (800) 939- 3769
• Europe - Local Welcome Cente r
• DMO - Local Welcome Center
If you need any additional safety information concerning the
equipment or the Xerox supplied materials, you may call the
following number: 01707 353434
Additional
information - all
other areas
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 2-13
If you need any additional safety information concerning the
equipment or the Xerox supplied materials, please contact the
Xerox Welcome Centre.
Safety notes Installation Planning Guide
2-14 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
3. Planning for the installation
Installation planning responsibilities
This section describes your responsibilities and the
responsibilities Xerox has to you. You will see that some areas
overlap and are joint responsibilities.
Xerox responsibilities
Your Xerox representative’s responsibilities prior to, during, and
after installa tion of the Docu Tech/DocuPri nt 75/90 and DocuPrint
75 MX printers are:
Site Selection • Assist in site selection.
• Inspect and approve the site.
Installation • Schedule the delivery of the hardware.
• Monitor installation activities.
• Assist you in ordering any supplies required.
• Install the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
printers.
Training • Provide in i ti al oper a ti ons tr ai ni ng .
• Provide information and assistance in registering for Xerox
Customer Education classes.
Service • Review preventive maintenance schedules and service
procedures.
• Provide ongoing DocuSP controller and DocuTech/DocuPrint
75/90 and DocuPrint 75 MX maintenance.
• Assist in resolving hardware and software problems.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 3-1
Planning for the installation Installation Planning Guide
Customer responsibilities
Your responsibilities prior to, during and after installation of the
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX printers are:
Site Personnel Identify a person at your site to be the primary interface with
Xerox.
Site Selection and
Preparation
USA/Canada The printer requires a dedicated 115V AC 20 Amp grounded
Europe The printer requires a a 220-240V 13 or 10 Amp grounded
Select and prepare the site for DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX printers installation. The following electrical,
telephone, and network services are required:
Electrical requirements
receptacle for the DocuTech/DocuPrint 75. A 208VAC 20Amp,
50/60hz grounded receptacle for the DocuTech/DocuPrint 90.
The power recept acle for the printer must mee t the require ment s
stated on the data plate on the rear of the printer.
The controller requi res a d edicated 115V AC 20 Amp ground ed
receptacle.
receptacle for the DocuTech/DocuPrint 75. A 200-240VAC 16
Amp, 50hz ground ed r ece ptacle for the DocuTech/DocuPrint 90.
The power recept acle for the printer must mee t the require ment s
stated on the data plate on the rear of the printer
The controller requires a 220-240V 13 or 10 Amp grounded
receptacle.
NOTE: Power adapter boxes will be ava ilable that will allow the
system to be plugged into a 208VAC/30A service in NASG or
200-240VAC/30A in ESG/ACO.
3-2 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Planning for the installation
WARNING
Do not remove or modify the power cord plug. Do not use a
two-prong adapter to connect the three-prong plug to an
ungrounded receptacle. Personal injury or damage to the
printer could occur.
A typical USA 20 Amperes receptacle is illustrated in Figure
3-1.
Figure 3-1. USA 20 Amp receptacle
• The power receptacle for the printer must be within easy
reach of the printer’s 10 ft. (3 m) power cord from the right
rear corner of the printer and the receptacle shall be easily
accessible. Do not use an extension cord.
• If a Phone Sh ar e d evice i s use d a n ad di ti o nal 115V AC 15 or
20 Amp power receptacle is required within 6 ft. (1.8 m) of the
PhoneShare device location. For detailed information about
using a Phone Share device, refer to the section, Telephone
line requirements.
• All configurations require one 115 VAC, 3 wire, 15 Amp
receptacle for the outlet strip that provi des recept acles for the
controller and its peripheral devices.
• Use the power strip to connect the telephone line with the
controller external modem. The power strip has two special
surge-suppressor jacks, one labeled “In” and the other
labeled “Out.” From the wall jack, insert the phone line into
the power strip “In” jack. From the power strip “Out” jack,
insert the phone line into the controller external modem.
Telephone line requirements
NOTE: The telephone line for the Sixth Sense feature must be
an analog telephone line (not a digital telephone line).
• The Sixth Sense connection requires either a dedicated
analog telephone line or a PhoneShare device to share an
analog teleph one line with up to three other devices .
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 3-3
Planning for the installation Installation Planning Guide
• The telephone j ack or PhoneS hare device mu st be within the
14 ft. (4.25 m) length of the printer's telephone cord. If a
PhoneShare device is used, it mu st also b e placed w ithin the
25 ft. (7.6 m) length of the teleph one cord from the te lephon e
jack, and within the 6 ft. (1.8 m) length of the power cord from
its assigned power receptacle.
• Call the Xerox Welcome Center and provide the telephone
number of this lin e for entry into the Sixth Sense on-lin e
support system. If a PhoneShare device is u sed, also provide
the port number on the PhoneShare device that the pr i nt er is
using.
• One 10BaseT or 100BaseT Ethern et connection for the
controller.
• One telephone line.
Training • Select personnel to train.
• Set up training schedule.
Client
Workstations
Make sure all client workstations that will be submitting print jobs
have the proper hardware, operating system, and networking
software required by the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX printer as client platforms.
Applications Work with your Xerox Systems Analyst to determine
requirements for initial applications.
Installation planning tasks
To aid you in installation planning , this section provides a list
describing tasks you and your Xerox representative must
complete in the days before scheduling installation. If you have
questions about any of these activities, contact your sales or
service representative.
Before scheduling delivery of the DocuTech /DocuPrint 75/90 system
The following activities should be completed before you
schedule a delivery date for the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX printers:
3-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Planning for the installation
• Select a location for the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX printers.
• Prepare the site:
– Install any required electrical service. Order Xerox
receptacle kits if required. Refer to the section, Electrical
Requirements, if necessary.
– Install any required Ethernet hardware.
– Reserve a network address and hostname for each
DocuSP controller workstation.
• Identify networked client workstations that will submit jobs.
Ensure that the hardware, operating system and network
protocols are supported by the DocuSP control.
After the preceding activities are complete, schedule a delivery
date for the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
printers. This should be done with your Xerox sales
representative.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 3-5
Planning for the installation Installation Planning Guide
3-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
4. Installation
This chapter provides the information you need when you plan
the first installation of the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX by the ca rr ier or Xerox service representative.
It is also needed when you want to relocate the equipment at
some time in the future.
If you encounter a problem
In case of prob lems with the DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX installation, consult the Problem solving
chapter of this document. If you still cannot resolve the problem,
please contact your printer administrator for assistance.
In some cases, the prin ter a dmini strator may not be ava ilable, or
the problem may require more assistance. In those situations,
please locate the printer serial numbe r insi de the print er ' s front
door, to the left of the red button, as shown in Figure 4-1.
With the serial number ready, contact the Xerox Customer
Support Center via the Welcome Center phone number:
• USA: 1-800-82 1-2797
• Canada: 1-80 0- 93 9- 37 69
• Europe: Local Welcome Centre
• DMO: Local Welcome Center
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-1
Installation Installation Planning Guide
Figure 4-1. Printer serial number
Serial Number
Preparing a location for the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
The printer and controller components are shown in Figure 4-2.
and Figure 4-3. The client workstations and the local network
are provided by the customer site.
4-2 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Installation
Figure 4-2. Ultra10/Ultra 30 Controller and printer components
Monitor
Controller
Client Workstation
Keyboard
Mouse
Figure 4-3. SunBlade 150 controller and printer components
Monitor
Controller
Keyboard
Client Workstation
Mouse
The controller consists of a CPU, a monitor, a keyboard, a
mouse, and an external modem. The controller may have other
accessories such as an external disk drive and a tape drive for
backups.
NOTE: External and Internal Modems are optional with the
system and can be obtained by request for no additional charge.
The printer has an attachable shelf for holding any peripherals.
In addition, the printer has an internal modem.
Only one wall outlet is required to power the controller provided
that you use the power strip. The power strip has eight outlets
and a ten-foot cord.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-3
Installation Installation Planning Guide
NOTE: Xerox Europe provides its own mode ms and power
strip.
NOTE: In the USA & Canada only, if installing in a hallway or
exit route, allow a minimum of 44 inches (1118 mm) additional
clearance in front of the printer in order to meet the fire code
regulations.
Figures 4 through 8 in the following section are presented in the
order of preferred placement. The dimensions assume a
movable installation (carpet no deeper than 0.25 inche s or 7
mm). Additional access measurements are shown in Table 4-2.
The symbols used in the sp ace requ ireme nt s figu res a re de fined
in Figure 4-4.
Figure 4-4. Symbols used in figures
CPU
Peripherals
Peripherals
Table
Printer
Always attempt to place the equipment in the standard location
before selecting any other location.
Standard equipment location - space requirements
The preferred location of the equipment is called the standard
location, shown in Figure 4-5. The standard location requires:
• CPU on floor, between the printer and the wall
• Monitor, controller modem, keyboard and mouse on top of
the printer
4-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Installation
WARNING
There must be a minimum of 5 inches (127 mm) between the
controller CPU and the wall.
Figure 4-5. Ultra 10/Ultra 30 standard location space
requirements
Figure 4-6. SunBlade 150 standard location space
requirements
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-5
Installation Installation Planning Guide
Other locations - space requirements
If you cannot use the standard location, it is recommended that
you place all of the controller equipment on a table. When you
use a table, be sure to place the CPU on the side of the table
that is closest to the printer.
The location of all controller components on a table to the left of
the printer is shown in Figure 4-7. and Figure 4-8.
Figure 4-7. Ultra 10/Ultra 30 all controller components on a
table to the left of the printer
Figure 4-8. SunBlade 150 all controller components on a
table to the left of the printer
If necessary, you can place all controller components on a table
to the right of the printer as shown in Figure 4-9. and Figure 4-
10.
4-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Installation
Figure 4-9. Ultra 10/Ultra 30 all controller components on a
table to the right of the printer
Figure 4-10. SunBlade 150 all controller components on a
table to the right of the printer
A less desirable alternative is to place the CPU on a table to the
right of the printer as shown in Figure 4-11. and Figure 4-12.
Other components would then be placed on top of the printer.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-7
Installation Installation Planning Guide
Figure 4-11. Ultra 10/Ultra 30 CPU on a table to the right of
the printer
Figure 4-12. SunBlade 150 CPU on a table to the right of the
printer
Your last c hoice is to place the CPU on a table to the le ft of the
printer as shown in Figure 4-13. and Figure 4-14.
4-8 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Installation
Figure 4-13. Ultra 10/Ultra 30 CPU on a table to the left of the
printer
Figure 4-14. SunBlade 150 CPU on a table to the left of the
printer
Product dimensions
The dimensions for th e tab le on which the controlle r componen ts
may be placed are shown in the space requirements figures.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-9
Installation Installation Planning Guide
The unpackaged dimensions and weights of the printer and
various options are listed below in Table 4-1. Ta ke these into
account when determining the installation location.
T a ble 4-1. Unpackaged dimensions
Bypass Tray 8 lb(4 kg) 19.25 x 16.5 x 5 in.(489 x
High Capacity
Feeder with
Integral Bypass
Access dimensions to the printer ar e shown in Table 4 -2. The
HCF/Bypass is a combination of the High Capacity Feeder with
the Bypass Tray.
Table 4-2. Access dimensions
Input
Device Output Device
Unpack-
Product
Printer 353 lb (161
Tray
Finisher 92 lb(43 kg) 26 x 25 x 40 in.(660 x 610 x
Left Side
Access to
Printer
aged Weight
kg)
38 lb(17 kg) 19.5 x 17.75 x 22.5 in.(495
Right Side
Access to
Printer
Unpackaged Dimensions
D x W x H
28 x 30 x 40 in.(711 x 762 x
1016 mm)
419 x 127 mm
x 451 x 572 mm)
1016 mm)
Total Access
to Printer Printer
Bypass Tray Finisher 15 in. (381
mm)
HCF/Bypass Fin isher 15 in. (381
mm)
18 in. (457
mm)
18 in. (457
mm)
102 in. (2591
mm)
102 in. (2591
mm)
69 in. (1753
mm)
69 in. (1753
mm)
Electrical requirements
WARNING
Do not connect the power cord at this time.
USA/Canada The DocuT ech/DocuPrint 75 pri nter requires a dedicated 115V
AC 20 Amp grounded recept acl e .
The DocuTech/DocuPrint 90 printer requires a dedicated 208V
AC 20Amp, 50/60hz grounded receptacle.
4-10 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Installation
The controller requires a dedica ted 115V AC 20 Amp grounded
receptacle.
Europe The DocuT ech/DocuP rint 75 printer requires a 220-240V 13 or
10 Amp grounded receptacle.
The DocuTech/DocuPrint 90 printer requires a 200-240V AC
16 Amp, 50 hz gr ounded receptacle.
The controller requires a 220-240V 13 or 10 Amp grounded
receptacle.
The following figures will define power cord options for the
DocuTech/DocuPrint 90.
The following diagram defines the AC power options for the
printer DocuTech/ D ocuPrint 90.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-11
Installation Installation Planning Guide
Relocating the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Before relocating the DocuTech/DocuPrint 75/90 and DocuPrint
75 MX , review the Safety notes chapter, and the information in
this chapter on Preparing a location for the DocuTech/DocuPrint
75/90 and DocuPr int 75 MX .
Relocation to a site on the same floor or to a different floor via an
elevator can be handled without assistance from Xerox. If you
need to relocate to a different building, contact Xerox.
Procedure
Use the following procedure to relocate your printer and
controller:
• Power-off the printer and unplug the telephone cord, power
cord and any network connections.
4-12 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Installation
• Power-off the peripherals, the modem, the CPU, and then the
monitor using the correct shutdown procedure.
• Unplug the power strip from the wall.
• Unplug the CPU, the monitor, the modem, and the
peripherals from the power strip.
• Disconnect the CPU from the printer.
• Disconnect the CPU from the monitor, keyboard and mouse.
• If the monitor, keyboard and mouse are on the top of the
printer, remove them before moving the printer.
To remove the monitor:
1. Ensure that th e monitor is unplugged fr om the power st rip.
2. Face the back of the monitor.
3. Til t the back of the monitor upwards.
4. Locate the two retainers (one on each side of the base of
the monitor) holding the wire brackets in place.
5. Unscrew the two 12 mm screws from each of the two
retainers.
6. Remove the retainers.
7. Save all removed hardware. (You will need this hardware
when you reinstall the monitor. )
8. With the monitor back tilted upwards, rotate the rear wire
bracket upward, then lift upward to remove.
9. Face the front of the monitor.
10.Tilt the front of the monitor upward.
11. Rotate the front wire bracket upward, then lift to remove.
12.Save all removed hardware. (You will need this hardware
when you attempt to reinstall the monitor.)
13.Lift up the monitor and place it on a wheeled cart for
transport to the new location.
• Unlock the printer front and rear right wheels by pressing the
lever upward on each set of casters, as shown in Figure 4-15.
Do not unlock the left wheels. To enable better steering and
avoid tipping, unlock the right wheels and move the printer
from the left to right.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-13
Installation Installation Planning Guide
Figure 4-15. Unlock and lock actions for the casters
Unlock
Lock
• Push the printer from the right side (the side with the swivel
casters) so that you can steer it easily.
• At the new location, ensure that the safety requirements can
be met.
• Attempt to place the equipment in the preferred location as
shown in this chapter, in Figure 4-5. If the standard location is
not possibl e, use one of the other locations.
• Ensure that the space requirements are met.
• Re-establish all power strip, controller, modem, and printer
connections.
To replace the monitor:
1. Place the monitor on the printer.
2. Tilt the front of the monitor upwards.
3. Install the ends of the front wire bracket into the front two
holes. (The wire bracket crosses over the base of the
monitor.)
4-14 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Installation
4. Rotate the wire bracket down into place.
5. Til t the back of the monitor upward.
6. Install the ends of the rear wire bracket into the rear two
holes. (The wire bracket crosses over the base of the
monitor.)
7. Rotate the wire bracket down into place.
8. Install the two ret ainers around the two wire brackets.
9. Secure the retainers using two 12 mm screws per
retainer.
• Ensure that you have used the “In” and “Out” surgesuppressor jacks when you re-established the modem
connections.
• Plug the power strip into the wall receptacle.
• Power on the controller using the correct power-on
procedure.
• Power on the printer using the correct power-on procedure.
Reenter the printer telephone number if it has changed and
inform the Welcome Center of the new number.
• Lock the printer casters in position by pressing the caster
wheel lever down.
Space requirements
The dimensions shown in Figures 4-8 and in Table 4-2. in this
chapter are also required when you relocate the controller and
printer.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 4-15
Installation Installation Planning Guide
4-16 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
5. Product overview
This chapter will introduce the controller and overview the
capabilities of the printer.
Hardware components
The main DocuTech /DocuPrint 75/90 and DocuPrint 75 MX
components are:
• Controller (CPU with external modem, CD-ROM drive,
NOTE: External and Internal Modems are optional but can be
available on request for no additional charge.
diskette drive, monitor, keyboard and mouse)
• Printer (with internal modem)
Peripheral components may include:
• External SCSI Hard Drive
• External Tape Drive
Peripheral components may be contained within a special
accessory shelf that is attached to the printer.
Controller components
The main controller components are shown in Figure 5-1. and
Figure 5-2.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 5-1
Product overview Installation Planning Guide
Figure 5-1. Ultra 10/Ultra 30 controller components
CD Drive
Power
On/Off
Figure 5-2. SunBlade 150 controller components
Power
On/Off
Power On/Off
CD Drive
Power
On/Off
Disk
Drive
Printer components
The main components of the printer are shown in Figure 5-3.
Disk
Drive
5-2 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Product overview
Figure 5-3. Printer components
Tray 5 - Bypass
Tray
Tra y 6 High
Capacity
Feeder
Top Tray
Stacker
Finisher
Trays 1 - 4
The main components of the printer are shown in Figure 5-3.
The following information sources are provided to assist you:
• Power-on/power-off indicator is on the top front of the
printer. It glows green when on and emits no light when off.
• Labels are affixed at the points of need throughout the
system. They depict information about loading the p ap er
stock.
• Green or Gold colored areas act as markers.
– Gold colored areas typically in dicate the hand le or levers
to push or pull when removing Replaceable Modules or
Cartridges.
– Green colored areas are where you cl ear jams.
Paper trays (trays 1-4)
The Paper Trays hold up to 500 sheets of 20 lb. (75 gsm) stock
each. You can adjust the trays to hold many sizes of p ap er, from
5.5 x 8.5 inches (140 x 216 mm) up to 11 x 17 inches (279 x 432
mm or A3). To handle 12 x 18 inch paper, a tray must be
specially set up . If you wish to dedicate a tray permanently to
handle this size paper please contact the Xerox Welcome
Center.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 5-3
Product overview Installation Planning Guide
Bypass tray (tray 5)
The Bypass T ray (T ray 5) is an additi onal pa per tray desi gned for
quick and easy loading of both standard and non-standard
paper. It can physically extend to accommodate different stock
sizes and orientations. You can load a maximum of 50 sheets of
standard weight 20 pound (75 gsm) stock. If using a heavier
stock, fill the tray only to the maximum-fill line.
The Bypass Tray has a capability of 4 to 12 inches (102 to 305
mm); 5.83 to 18 inc hes (148 x 457 mm).
The Bypass Tray can also hold non-standard size and weight
paper such as transparencies, labels, covers, index, and bond
paper. The Bypass Tray is shown below in Figure 5-4.
Figure 5-4. Bypass Tray
Tray 5
5-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Product overview
High Capacity feeder (tray 6)
The High Capacity Feeder (Tray 6) is located under the Bypass
Tray and saves you from having to load the other individual
paper trays with 8.5 x 11 inch (216 x 279 mm) paper often. The
High Capacity Fee der can only f eed 8.5 x 11 inch (216 x279 mm)
or A4 Long Edge Feed (LEF) paper and cannot be adjusted to
hold any other sizes or orientations. Th e capacity is 3100 or
5100 sheets of 20 pound (75 g/m2) paper depending on which
High Capacity Feeder is part of your system.
Figure 5-5. High Capacit y Fe eder
Finisher
Tray 6
High
Capacity
Feeder
The Finisher consists of the Top Tray and the Stacker Tray, as
shown in Figure 5-6.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 5-5
Product overview Installation Planning Guide
Figure 5-6. Finisher components
Top Tray
Finisher
button
Stapler is within
the finisher
Press the Finisher Button to
unload the Stacker Tray during a
print run
Top Tray
The Top Tray holds up to 250 prints.
The top tray is inherent to the design of the inverter. If a sheet is
too short, it will be sent to the top tray when completed.
Stacker Tray
The Stacker T ray is the output tray for all other jobs. The Stacker
Tray has two staplers, each with a 5000-staple cartridge, that
can staple sheets ranging in size from 6.7 x 8 inch (170 x 203
mm) to 12 x 18 inch (305 x 457 mm) of 16 to 110 lb. (60 to 200
gsm) stock. Up to a maximum of 50 sheet s of 20 lb. (80 gsm) can
be stapled.
Stapling
Removing any of the output while the printer is running may
produce finished sets that are incorrectly stapled.
To ensure that the stapling of thin sets is satisfactory, the printer
performs the following actions.
5-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Product overview
After 30 finished sets of 15 she ets, the printer:
1. cycles down
2. raises a message to empty the Stacker
3. waits until the sets are removed
4. raises the Stacker Tray
5. cycles up and resumes printing.
Staple placement
For information about the limitations of portrait and landsc ape
staple placement, refer to the Staple Placement section in the
Operator Guide.
Peripheral hardware components
You may have peripheral com ponen ts su ch as an Ex terna l SCSI
Hard Drive, External Tape Drive and an External Modem on a
special accessory shelf as shown in Figure 5-7.
Figure 5-7. Special accessory shelf
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 5-7
Product overview Installation Planning Guide
Controller software
The controller runs the DocuSP Print Services software. This
software gives the pr int er oper ator the a bility to mana ge th e job s
and the printer. For detailed information on how to use the
DocuSP Print Services software, refer to the DocuSP On-line
Help.
Modems
The controller has an exte rn al m od em tha t i s on or off according
to the site requirements for this modem or as needed by Xerox
service.
NOTE: External and Internal Modems are optional but can be
available on request for no additional charge.
The printer has an internal modem that is normally on to enable
the Sixth Sense diagnostics feature or as needed by Xerox
service.
5-8 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
6. Maintenance and support services
After the installation of your DocuTech/DocuPrint 75/90 and
DocuPrint 75 MX printers, there are a few ongoing tasks that
must be performed. These tasks may include all or some of the
following:
• Maintaining an adequate inventory of consumable supplies
• Overseeing routine maintenance and meter reporting
• Arranging addi ti o nal operator training
• Printin g add i ti onal documentation
• Placing service calls for hardware problems
Xerox support services
Many services are prov ided in support of yo ur Xerox printer. This
section contains information on the following services:
• Customer Support Center
• Customer Education
• Supplies Order Service
Prior to installation, your sales representative is available to
answer your questions about products, services or billing.
However, if you need assistance in resolving application-related
problems or questions, call Customer Support (refer to the
following section of this chapter). Your systems analyst is also
available to assist you with applications development.
Customer support
The Customer Support Center is available to address your
applications problems or to direct you to the appropriate
documentation.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 6-1
Maintenance and support services Installation Planning Guide
The key to effective use of the support center is correct
identification of the problem. Before calling the support center, it
is helpful to have the following information available:
• A list of any error messages
• An explanation of how output is different from what you
expected
• An assessment of whether the symptoms follow a pattern or
occur randomly
• A list of special conditions that may have caused the
problem:
– New applications
– Changes made to the software
– Recent service perfor med
– Pervious conditions under which the application has
printed properly
The Xerox Customer Support Center provides 24 hour support.
To contact the Xe rox Customer Support Center, call:
• USA: 1-800-82 1-2797
• Canada: 1-80 0- 93 9- 37 69
• Europe: Local Welcome Centre
• DMO: Local Welcome Center
Operator training
Operator training is conducted either at your location or at a
Xerox Customer Education Center shortly after the printer is
installed. The tr aining includes hands-on practice running basic
jobs, performing routine maintenance, and solving problems.
Determine the number of operators you want to attend the initial
training and schedule training dates and times through your
sales representative.
Customer training mate ri al s use the Phase d Acti on Lea r ning
(PAL) concept. Customer trainers walk through the materials
with the operators. In addition, the customer can elect to have
an experienced operator trai ned as a Coac h to provide additional
training to new operators.
6-2 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Maintenance and support services
A PAL Plus Learner's Kit is shipped with all new systems but
must be ordered by the Analyst for upgrade customers as part of
the Customer Documentation Kit. If more than one is needed, it
can be ordered through their Customer Training Specialist (CTS)
or PS Analys t, or customers can order it themselves from t he
Customer Education price list by calling 1-800-44 5-5554.
Supplies/Service
To avoid downtime, always have an adequate amount of the
necessary supplies. To do this, you need to establish a
procedure for checking and ordering supplies. A supplies
checklist is provided at the end of this chapter to help you with
this task. It lists the s upplies needed f or the printer and contains
a column for you to enter the date when you want to place the
order and a column to record the date of the actual order. The
consumable supplies table, also located at the end of this
chapter, contains a list of supplies available for the printer.
It is important that you check your supplies regularly and order
before you run out. Plan on approximately five working days for
the delivery after pl a ci ng the o rd er. You can make arrangeme nts
to receive them sooner in emergency situations.
Your sales representati ve can he lp yo u su bm i t t he in i ti al o rd er o f
supplies needed for installation. These items include paper, dry
ink, and staple cartr idges.
Once your printer volume is established, planning ahead and
buying Xerox supplies in quantity can save you money. Your
supply specialists can help you.
You may find it helpful to keep an extra FCRU and XCRU
available as well as paper feed roll cartridges on hand to avoid
down time while waiting for the supplies to arrive.
For Supplies/Service, call:
• USA: 1-800-82 1-2797
• Canada: 1-80 0- 93 9- 37 69
• Europe: Local Welcome Centre
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 6-3
Maintenance and support services Installation Planning Guide
• DMO: Local Welcome Center
Table 6-1. Telephone numbers for orders
Type of Order Number to Call
Supplies USA: (800) 822-2200 (T&M)
Canada - English: (800) 668-0199
Canada - French: (800) 733-9400 (T&M)
Xerox Europe: Contact your local representative.
DMO: Local representative.
CRUs USA: (800) 821-2797 (FSMA)
Canada: (800) 668-0199 (FSMA)
Canada - Toronto: (800) 733-9400 (T&M)
Xerox Europe: Contact your local representative.
DMO: Contact your local representative.
Please provide the follo wing information when placing orders:
• Your customer number (provided by your sales
• Your printer model
• Your supply order, including the following information:
Routine maintenance
There are a number of routine maintenance tasks that must be
performed to ensure maximum efficiency of your printer. These
tasks include the following:
representative)
– Item name
– Part number
– Quantity desired
– If your com pany r equires a pu rchase orde r for p ayment of
an invoice, you need to provide the purchase order
number to Xerox at the time you place the order
• Replacing the Customer Replaceable Units (CRUs) as
necessary
• Cleaning the exterior surfaces of the system
Step-by-step instructions on performing these routine
maintenance tasks are contained in your DocuTech/DocuPrint
75/90 and DocuP r int 75 MX Operator Guide.
6-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Maintenance and support services
You need to decide how many operators will be responsible for
performing these maintenance tasks. Most maintenance
procedures are covered in the initial operator training provided
shortly after installation.
Meter reading and reporting
As print jobs are processed, the DocuSP controller accumulates,
saves and maintains usage data.
During the last five working days of each month, you need to
review and transmit the data to Xerox for billing purposes.
Refer to the section on Billing in the DocuSP On-lin e Help for
complete information on how to view and print the billing meter
readings.
Consumable supplies tables
The following tables li st the suppli es tha t are availa bl e fr om
Xerox for your printer. Use these tables to help you determine
your needs.
NOTE: Use the referenced telephone number for the
Xerographic CRU and emerg ency or de rs onl y
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 6-5
Maintenance and support services Installation Planning Guide
* Obtain the Paper Feed Roll Cartridge through the Xerox
service representative.
Table 6-2. CRUs and consumable supplies
USA & Canada Part
Item
Fuser CRU DT/DP 75, DP 75 MX:
Xerographic CRU DT/DP 75, DP 75 MX:
Number XE Part Number
FSMA 109R492
T&M 109R491
DT/DP 90:
FSMA 109R512
T&M 109R511
DT/DP 75:
FSMA 109R499
T&M 109R498
DT/DP 90:
FSMA 109R519
T&M 109R518
DT/DP 75:
DMO Latin Part
Number
DT/DP 75:
60/115 (Hz/Vac):
FMSA-109R493
T&M-109R494
60/230 (Hz/Vac):
FMSA-109R497
T&M-109R496
DT/DP 90:
60/208 (Hz/Vac):
FSMA-109R513
T&M-109R514
60/230 (Hz/Vac)
FSMA-109R517
T&M-109R516
DT/DP 75:
FSMA 113R132
T&M 113R131
DT/DP 90:
FSMA 113R621
T&M 113R620
Paper Feed Roll Cartridge
CRU
Dry Ink (Toner) 6R1007 for 2 Pack
Staple Cartridge 108R53 for 3 Pack 108R53 for 3 Pack 108R53 for 3 Pack
FSMA 108R148 108R150 108R150
6R1006 for 6 Pack
DP 75 MX:
6R1147 for 2 Pack
6R1148 for 6 Pack
FSMA 113R134
T&M 113R133
DT/DP 90:
FSMA 113R623
T&M 113R622
6R90321 for 6 Pack 6R1007 for 2 Pack
FMSA 113R175
T&M 113R174
DT/DP 90:
FSMA 113R625
T&M 113R624
6R1006 for 6 Pack
The following symbols are used in the consumable supplies
table:
* 5/16-inch drilled holes
6-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Maintenance and support services
** Rainbow pack contains 750 sheets each of blue and yellow,
500 sheets each of gr een an d pin k, and 2 50 she et s ea ch of bu f f,
gray, goldenrod, and ivory.
Table 6-3. Additional Consumable supplies for USA
customers
U.S. part
Item Description
Paper Xerox paper quantities are 10
reams (5,000 sheets) to a carton
unless otherwise noted below
8.5 x 11 inch 4024 Dual Purpose Paper 3R721
A4 4024 Dual Purpose Paper 3R2594
8.5 x 14 inch 4024 Dual Purpose Paper 3R727
8.5 x 11 inch 4024 Dual Purpose Paper, 3-hole 3R723
8.5 x 11 inch 4024 Dual Purpose Paper, 3-hole* 3R2193
8.5 x 11 inch 4024 Dual Purpose Paper, 4-hole 3R1983
number
8.5 x 11 inch 4024 Dual Purpose Paper, 4-hole* 3R3008
8.5 x 11 inch 4024 Dual Purpose Paper, 7-hole 3R1984
8.5 x 11 inch 4024 Dual Purpose Paper, 7-hole* 3R3010
8.5 x 11 inch 4024 Smooth 3R2675
8.5 x 14 inch 4024 Smooth 3R2677
8.5 x 11 inch Dual Purpose Colors, Blue 3R3052
8.5 x 11 inch Dual Purpose Colors, Blue, 3-hole 3R3068
8.5 x 14 inch Dual Purpose Colors, Blue 3R3084
8.5 x 11 inch Dual Purpose Colors, Green 3R3056
8.5 x 11 inch Dual Purpose Colo rs, Green, 3hole
8.5 x 14 inch Dual Purpose Colors, Green 3R3088
8.5 x 11 inch Dual Purpose Colors, Pink 3R3058
8.5 x 11 inch Dual Purpose Colors, Pink, 3-hole 3R3074
8.5 x 14 inch Dual Purpose Colors, Pink 3R3090
8.5 x 11 inch Dual Purpose Colors, Yellow 3R3054
8.5 x 11 inch Dual Purpose Colors, Yellow, 3hole
3R3072
3R3070
8.5 x 14 inch Dual Purpose Colors, Yellow 3R3086
8.5 x 11 inch Dual Purpose Colors, Buff 3R3060
8.5 x 11 inch Dual Purpose Colors, Buff, 3-hole 3R3076
8.5 x 14 inch Dual Purpose Colors, Buff 3R3092
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 6-7
Maintenance and support services Installation Planning Guide
Table 6-3. Additional Consumable supplies for USA
customers
U.S. part
Item Description
8.5 x 11 inch Dual Purpose Colors, Goldenrod 3R3062
number
8.5 x 11 inch Dual Purpose Colors, Goldenrod,
3-hole
8.5 x 14 inch Dual Purpose Colors, Goldenrod 3R3094
8.5 x 11 inch Dual Purpose Colors, Ivory 3R3064
8.5 x 11 inch Dual Purpose Colors, Ivory, 3-hole 3R3080
8.5 x 14 inch Dual Purpose Colors, Ivory 3R3096
8.5 x 11 inch Dual Purpose Colors, Gray 3R3066
8.5 x 11 inch Dual Purpose Colors, Gray, 3-hole 3R3802
8.5 x 14 inch Dual Purpose Colors, Gray 3R3098
8.5 x 11 inch** Dual Purpose Colors, Rainbow
Pack 35,000 sheets/carton - 250
sheets/pack**
8.5 x 11 inch 10 Series Dual Purpose Paper 3R2950
8.5 x 11 inch 10 Series Dual Purpose Paper, 3hole
8.5 x 11 inch 10 Series Dual Purpose Paper, 3hole*
8.5 x 14 inch 10 Series Dual Purpose Paper 3R2954
3R3078
3R3107
3R2952
3R3016
8.5 x 11 inch 10 Series Smooth 3R54
8.5 x 14 inch 10 Series Smooth 3R83
8.5 x 11 inch 4024 Dual Purpose, reinforced 3hole
Image LX (Laser
Xerographic Paper)
Image LX White 8.5 x 11 inch 3-hole (5000
Image LX White 8.5 x 14 inch (4000 sheets/
Image LX White 11 x 17 inch (4000 sheets/
Transparencies Xerox transparencies are
8.5 x 11 inch Clear, with a white strip on the
Labels (Gummed) Xerox labels are packaged 100
White 8.5 x 11 inch (5000 sheets/
carton
sheets/carton)
carton)
carton)
packaged 100 sheets to a box
edge
sheets to a box
3R2057
3R3874
3R3875
3R3876
3R3877
3R2780
6-8 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Maintenance and support services
Table 6-3. Additional Consumable supplies for USA
customers
U.S. part
Item Description
8.5 x 11 inch 33 labels per sheet 3R3139
8.5 x 11 inch 6 labels per sheet 3R3146
8.5 x 11 inch Custom form (uncut) Contact Xerox
Cleaning supplies Lint-free towels 35P2163
Cartridge tape 4 mm blank cartridge, 8 GB 109R00314
number
Supplies
Order Service
Diskettes 3.5 inch, double sided, dual
density, 1.44 MB, unformatted.
Packaged 10 per box.
Dry ink (toner) and “dry ink low” message
Dry ink (toner) u s age is re l ate d to the amount of area that needs
to be printed (covered). The greater the area of c overage, the
more dry ink used; for example, a typical office memo would
have these approximate values :
• text only - 6% area coverage
• a solid area of 1 x 2 inches (25 x 51 mm) - 8% area coverage
• a solid area of 1.25 x 7.5 inches (32 x 191mm) that is 8.75%
of the memo area - 15% area coverage
Table 3 shows the dry ink usage and area coverage. For
example, at 6% area coverage, the system will produce
approximately 21,700 prints. This information will help you
estimate how long it will be before the system displays a “dry ink
low” message.
8R3704
T able 6-4. Dry ink (toner) usage and area coverage
PRINTS PER
CARTON -
AREA
COVERAGE
4% 30,400 60,800 182,400
5% 25,000 50,000 150,000
6% 21,700 43,400 130,200
7% 19,100 38,200 114,600
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 6-9
PRINTS PER
CARTRIDGE
2 PACK
6R849
PRINTS PER
CARTON -
6 PACK
6R821
Maintenance and support services Installation Planning Guide
T able 6-4. Dry ink (toner) usage and area coverage
PRINTS PER
CARTON -
AREA
COVERAGE
8% 17,100 34,200 102,600
9% 15,400 30,800 92,400
10% 14,000 28,200 84,600
15% 9,700 19,400 58,200
PRINTS PER
CARTRIDGE
2 PACK
6R849
PRINTS PER
CARTON -
6 PACK
6R821
Supplies checklist
Use the following table to help record the supplies and
accessories you require, the date on which the order should be
placed and the actual dat e of the order.
Table 6-5. Supplies checklist
Item Description Quantity Date of order Date ordered
Paper
Fuser CRU
Xerographic CRU
Paper Feed Roll
Cartridge
Dry Ink (Toner)
Staple Cartridge
Labels
6-10 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Installation Planning Guide Maintenance and support services
Table 6-5. Supplies checklist
Item Description Quantity Date of order Date ordered
Transparencies
Cleaning supplies
Other
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 6-11
Maintenance and support services Installation Planning Guide
6-12 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
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