Nominal DC Operating Voltage:
Nominal AC Output Voltage:
Nominal AC Output Frequency:
Max. Continuous AC Output Current:
Max. Operating DC Input Current:
Max. Continuous AC Output at Nominal DC
Input: 3000 VA at 25°C
Max. Output Surge Power (5 s duration): 6000 VA
Max. DC Input Voltage:
Max. Ambient Temperature:
Charger Mode:
Nominal AC Input Voltage:
16 Vdc
Power Factor:
Charging DC Output Voltage Range: 5.0 - 16.0 Vdc
Max. Continuous Battery Charger DC Current at
> 0.95
Nominal AC Input: 150 A
Max. AC Input Current:
30 A per line Dual
INSTALLATION REQUIREMENTS:
Mount this inv
30 A per line Split Phase,
specified in the inst
CAUTION:
erter/charger only in the orientations
cover or obstruc
in a zero-clearance compartment. Overhea
allation g
result. Do not e
To reduce the risk of fire, do not
t ventilation openings. Do not mount
WARNING:
user serviceable parts. Energized from both AC and
xpose to rain or spray.
DC sources. Disconnect all
Use only ground-fault circuit interrupters (GFCI)
Shock hazard. Do not open. No
specified in the installation guide supplied. Other
types may fail to operate properly when connected to
this equipment. Refer to ma
lead-acid batteries. Other ba
causing personal injury and damage.
DANGER:
install in an area in
euipment is requi
To reduce the risk of explosion, do not
which igni
red.
12 Vdc
120 Vac , 1Ø
60 Hz
25 A
320 A
50°C
120 Vac , 60 Hz, 1Ø
Serial Number
Designed in Canada
Assembled in China
uide provided.
Date
of Manufacture
ting may
sources before servicing.
nual. Charge only
ttery types may burst
tion-protected
FREEDOMSW
3000
Fault
AC/
ge
r
er
t
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e
nv
I
On
ter
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set Enable
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FREEDOMSW
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fac
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In
anbus
X
FREEDOMSW
X
anbus I
n
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3000
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eset Enable
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On
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A
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FREEDOMSW
3000
Freedom SW 3000
Sine Wave Inverter/Charger
TM
Owner’s Guide
About Xantrex
Xantrex Technology Inc. (www.xantrex.com), a subsidiary of Schneider Electric, is a
world leader in the development, manufacturing and marketing of advanced power
electronic products and systems for the renewable and mobile power markets. The
company's products convert and control raw electr ical power from any central,
distributed, renewable, or backup power source into high-quality power required by
electronic equipment and the electricity grid. Xantrex is headquartered in Vancouver,
Canada, with facilities in the United States, Germany, Spain, and a joint venture in
China.
Trademarks
Xantrex and Smart Choice for Power are trademarks of Schneider Electric
International Services sprl, registered in the U.S. and other countries. Other
trademarks, registered trademarks, and product names are the property of their
respective owners and are used herein for identification purposes only.
Telephone:1 800 670 0707 (toll free North America)
Fax:1 800 994 7828 (toll free North America)
Email:customerservice@xantrex.com
Web:www.xantrex.com
1 408 987 6030 (direct)
975-0545-01-01i
About This Guide
Purpose
The purpose of this Owner’s Guide is to provide explanations and
procedures for operating, troubleshooting, and maintaining the Freedom
SW 3000 Inverter/Charger.
Scope
The Guide provides safety and operating guidelines as well as information
on configuring the inverter/charger. It also provides information about
troubleshooting the unit. It does not provide details about particular brands
of batteries. You need to consult individual battery manufacturers for this
information.
Audience
The Guide is intended for users and operators of the Freedom SW 3000
Inverter/Charger.
Conventions Used
The following conventions are used in this guide.
STATEMENT OF HAZARD
Contains statements of avoidance or strict compliance.
Failure to follow these instructions will result in death or serious
injury.
STATEMENT OF HAZARD
Contains statements of avoidance or strict compliance.
Failure to follow these instructions can result in death or serious
injury.
STATEMENT OF HAZARD
Contains statements of avoidance or strict compliance.
Failure to follow these instructions can result in minor or moderate
injury.
STATEMENT OF HAZARD
Contains statements of avoidance or strict compliance.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
IMPORTANT:
know, however, they are not as serious as a caution or warning.
These notes describe things which are important for you to
iiFreedom SW 3000 Owner’s Guide
Related Information
You can find more information about Xantrex Technology Inc. as well as
its products and services at www.xantrex.com.
NOTE: The Installation Guide (Document Part Number: 975-0546-01-01) is
primarily intended for qualified installers who need to install and configure
the Freedom SW 3000 Inverter/Charger. The installer should have
knowledge and experience in installing electrical equipment, knowledge of
the applicable installation codes, and awareness of the hazards involved in
performing electrical work and how to reduce those hazards. A qualified
technician or electrician has this knowledge and experience.
975-0545-01-01iii
Important Safety Instructions
IMPORTANT: READANDSAVETHIS OWNER’S GUIDEFORFUTURE
REFERENCE.
This chapter contains important safety and installation instructions for the
Freedom SW 3000 Inverter/Charger (Freedom SW 3000). Each time,
before using the Freedom SW 3000, READ ALL instructions and
cautionary markings on or provided with the inverter/charger, the batteries,
and all appropriate sections of this guide.
NOTE: The Freedom SW 3000 contains no user-serviceable parts. See
“W arranty and Return Information” on page 65 for guidance.
ELECTRICAL SHOCK HAZARD
•Do not expose the Freedom SW 3000 to rain, snow, spray, or bilge
water. This inverter/charg er is designed for indoor use only.
•Do not operate the inverter/charger if it has received a sharp blow,
been dropped, has cracks or openings in the enclosure including if the
fuse cover has been lost, damaged, or will not close, or otherwise
damaged in any other way.
•Do not disassemble the inverter/charger. Internal capacitors remain
charged after all power is disconnected.
•Disconnect both AC and DC power from the inverter/charger before
attempting any maintenance or cleaning or working on any circuits
connected to the inverter/charger. See note below.
•Do not operate the inverter/charger with damaged or substandard
wiring. Make sure that all wiring is in good condition and is not
undersized.
Failure to follow these instructions will result in death or serious
injury.
NOTE: Turning off the inverter/charger using the on/off switch on the front
panel will not reduce an electrical shock hazard.
ivFreedom SW 3000 Owner’s Guide
FIRE AND BURN HAZARD
•Do not cover or obstruct the air intake vent openings and/or install in
a zero-clearance compartment.
•Do not use transformerless battery chargers in conjunction with the
inverter/charger due to overheating.
Failure to follow these instructions will result in death or serious
injury.
EXPLOSION HAZARD
•Charge only properly rated (such as 12 V) lead-acid (GEL, AGM,
Flooded, or lead-calcium) rechargeable batteries because other
battery types may explode and burst.
•Do not work in the vicinity of lead-acid batteries. Batteries generate
explosive gases during normal operation. See note #1.
•Do not install and/or operate in compartments containing flammable
materials or in locations that require ignition-protected equipment.
See notes #2 and #3.
Failure to follow these instructions will result in death or serious
injury.
NOTES:
1.Follow these instructions and those published by the battery
manufacturer and the manufacturer of any equipment you intend to use
in the vicinity of the battery. Re view cautionary markings on these
products and on the engine.
2.This inverter/charger contains components which tend to produce arcs
or sparks.
3.Locations include any space containing gasoline-powered machinery,
fuel tanks, as well as joints, fittings, or other connections betwee n
components of the fuel system.
975-0545-01-01v
Precautions When Working With Batteries
BURN FROM HIGH SHORT-CIRCUIT CURRENT, FIRE AND EXPLOSION FROM VENTED GASES HAZARDS
•Always wear proper, non-absorbent gloves, complete eye protection,
and clothing protection. Avoid touching your eyes and wiping your
forehead while working near batteries. See note #4.
•Remove all personal metal items, like rings, bracelets, and watc hes
when working with batteries. See notes #5 and #6 below.
•Never smoke or allow a spark or flame near the engine or batteries.
•Never charge a frozen battery.
Failure to follow these instructions can result in death or serious
injury.
NOTES:
1.Mount and place the Freedom SW 3000 Inverter/Charger unit away
from batteries in a well ventilated compartment.
2.Always have someone within range of your voice or close enough to
come to your aid when you work near a lead-acid battery.
3.Always have plenty of fresh water and soap nearby in case battery acid
contacts skin, clothing, or eyes.
4.If battery acid contacts skin or clothing, wash immediately with soap
and water. If acid enters your eye, immediately flood it with running
cold water for at least twenty minutes and get medical attention
immediately.
5.Use extra caution to reduce the risk or dropping a metal tool on the
battery. It could spark or short circ uit the battery or other electrical
parts and could cause an explosion.
6.Batteries can produce a short circuit current high enough to weld a ring
or metal bracelet or the like to the battery terminal, causing a severe
burn.
7.When removing a battery, always remove the negative terminal from
the battery first for systems with grounded negative. If it is grounded
positive, remove the positive terminal first. Make sure all loads
connected to the battery and all accessories are off so you don’t cause
an arc.
viFreedom SW 3000 Owner’s Guide
Precautions When Preparing to Charge
Precautions When Placing the Inverter/Charger
EXPOSURE TO CHEMICALS AND GASES HAZARD
•Make sure the area around the battery is well ventilated.
•Make sure the voltage of the batteries matches the output voltage of
the inverter/charger.
•Be careful to keep corrosion from coming into contact with your eyes
and skin when cleaning battery terminals.
Failure to follow these instructions can result in death or serious
injury.
NOTES:
•Study and follow all of the battery manufacturer's specific precautions,
such as removing or not removing cell caps while charging, whether
equalization is acceptable for your battery, and recommended rates of
charge.
•For flooded non-sealed batteries, add distilled water in each cell until
battery acid reaches the level specified by the battery manufacturer.
This helps to purge excessive gas from cells. Do not overfill. For a
battery without removable cell caps, carefully follow manufacturer's
instructions.
RISK OF DAMAGE TO THE INVERTER/CHARGER
•Never allow battery acid to drip on the inverter/charger when reading
gravity, or filling battery.
•Never place the Freedom SW 3000 Inverter/Charger unit directly
above batteries; gases from a battery will corrode and damage the
inverter/charger.
•Do not place a battery on top of the inverter/charger.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
975-0545-01-01vii
Regulatory
The Freedom SW 3000 Inverter/Charger is certified to appropriate US and
Canadian standards. For more information see “Regulatory Approvals” on
page 63.
The Freedom SW 3000 Inverter/Charger is intended to be used for
residential or commercial applications. It is not intended for other
applications as it may not comply with the additional safety code
requirements needed for those other applications. See “Limitations On Use”
below.
LIMITATIONS ON USE
•Do not use in connection with life support systems or other medical
equipment or devices.
•Do not use in ambulances or other life-saving emergency vehicles.
Failure to follow these instructions can result in death or serious
injury.
Congratulations on your purchase of the Freedom SW 3000 Inverter/
Charger (Freedom SW 3000). The Freedom SW 3000 has been designed to
give you premium power, ease of use, and outstanding reliability.
Please read this chapter to familiarize yourself with the main performan ce
and protection features of the Freedom SW 3000.
Materials List
The Freedom SW 3000 ships with the following items:
•one Freedom SW 3000 unit,
•owner’s and installation guides,
•Battery Temperature Sensor (BTS),
•Freedom SW remote panel with 25-foot communications cable,
•DC terminal covers (one red, one black) with two sets of screws, and
•two sets of nuts and washers for the DC terminals.
F
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Installation and
Owner’s Guides
Freedom SW 3000
NOTE: If any of the items are missing, contact Xantrex or any authorized
Xantrex dealer for replacement. See “Contact Information” on page i.
IMPORTANT:
Keep the carton and packing material in case you need to
Remote Panel with
communications cable
BTS
return the Freedom SW 3000 for servicing.
nuts and washers
Figure 1
DC terminal covers
with screws
Materials List
975-0545-01-011
Introduction
About the Freedom SW 3000
Inverter/Charger
The Freedom SW 3000 is a convenient combination of an inverter,
multistage battery charger, and transfer switch in one electronic device.
•As an inverter, the Freedom SW 3000 provides true sine wave power
for your microwave, entertainment system, computer, and other loads.
This power is identical to the AC source provided from the utility grid
(power company).
•Some of the benefits of true sine wave power include consistent
cooking in your microwave, handling of sensitive loads such as your
TV set, dimmer switches, and appliances with speed controls.
•As a 150 amp power-factor corrected charger, the Freedom SW 3000
quickly and efficiently recharges your batteries.
•Unique split phase design transfers up to 7.2 kW of incoming qualified
AC power.
Premium Power and Ease of Use
For managing your onboard power system, the Freedom SW 3000 provides
superior features and rugged durability combined with ease of use. The
Freedom SW 3000:
•Produces 120 volts AC at up to 3000 watts continuous with a 6000watt surge for ten seconds,
•Provides three-stage charging with 150 amps of output and charge
formulas for flooded, gel, and AGM deep cycle batteries plus
equalization for flooded batteries,
•Powers sensitive entertainment electronics using true sine wave power,
•Allows split phase input transfers of two legs of 30 amps to make full
use of the available AC power ,
•Has easy-to-read indicator lights on the front panel,
•Has automatic cooling fans, and
•Provides power sharing which reduces the charging current to prevent
unnecessary tripping of an AC input breaker.
2Freedom SW 3000 Owner’s Guide
How the Freedom SW 3000 Inverter/Charger
Works
The Freedom SW 3000 is designed to:
•invert,
•charge, and
•accept both split phase and dual input.
With AC input availa ble from the utility g rid or a generator , power is passed
through the Freedom SW 3000 Inverter/Charger to operate connected AC
loads. The remaining AC power not used by loads is converted to DC
power and used to charge batteries.
If AC input power becomes disconnected, fails, or falls out of specification
and is no longer qualified as good AC, a quick transfer takes place and the
Freedom SW 3000 begins converting DC power from the batteries into AC
power, to continue to supply power to the AC loads.
Inverting
The Freedom SW 3000’s inverting function produces 120 volts AC from
your batteries at 3000 watts continuous with 6000 watts of surge power to
start loads like pumps and refrigerators.
Introduction
Charging
The Freedom SW 3000’s charging function:
•produces 150 amps to charge your batteries, and
•equalizes flooded, lead acid batteries.
Built-in Charge Formulas For the unit to perform at the highest level,
the batteries must be charged correctly. The Freedom SW 3000 has
optimized algorithms for flooded, gel, and AGM batteries.
Battery Temperature Sensor Since battery temperature is a key factor
in correct charging, the charging formula must be adjusted (automatically
and in real time) according to the actual battery temperature to ensure that
batteries are fully charged, but not overcharged. For this reason, Xantrex®
has included a battery temperature sensor with your Freedom SW 3000 and
has temperature compensated the char ge formula.
Manual Equalization Over a period of time, the cells in a flooded
battery can develop uneven chemical states. This can result in a weak
(undercharged) cell which, in turn, can reduce the overall capacity of the
battery. To improve the life and performance of a non-sealed, flooded
battery, the Freedom SW 3000’s multi-stage charging cycle in cl udes a
manual equalize mode that can be used, if recommended by the battery
manufacturer.
Dead Battery Charging Another feature that the Freedom SW 3000
includes is dead battery charging. The Freedom SW 3000—unlike many
chargers—has the ability to recharge batteries even if the battery voltage is
very low, i.e., as low as 5 volts.
975-0545-01-013
Introduction
Load Management The Freedom SW 3000 has a built-in transfer relay
that connects your inverter output or AC input from the utility grid or
generator to your loads. Because the usual AC power sources such as
campground outlets or small generators often have limited current
availability, having the capability to manage your AC loads is extremely
valuable. The Freedom SW 3000 provides a number of features to facilitate
this:
•The charger is power factor corrected to use AC current as efficiently
as possible and only requires 22 amps to provide rated charger output.
Minimizing the AC current used by the charger means more current is
available for your AC loads.
•Freedom SW 3000 has a power share feature which prioritizes your
AC loads by reducing the charge current and maintaining the total
input current to less than your breaker setting or the breaker setting.
•Occasionally, AC input sources have low voltage. To avoid loading
these weak sources any further, the charger automatically reduces its
AC current draw as the AC voltage approaches the minimum
acceptable level.
Xanbus® System
The Xanbus system includes the Freedom SW 3000 and other Xanbusenabled devices. The Freedom SW 3000 is the device in a Xanbus system
that typically provides network power—500 mA at 12 volts DC. All of the
Xanbus-enabled devices, such as the Freedom SW 3000, the System
Control Panel (SCP), and the Automatic Generator Starter (AGS) are able
to communicate their settings and activity to each other. See Figure 1.
AC Out
AC In
Figure 1
Typical Xanbus System Diagram
4Freedom SW 3000 Owner’s Guide
The Xanbus-enabled designation means that this product works on a
Xanbus network. Xanbus-enabled products are:
•Easy to use. The Xanbus network simplifies operation and automates
routine tasks.
•Reliable. Software control eliminates analog signalling errors.
•Accurate. Digital information is less susceptible to interference and
line loss.
•Upgradeable. Software upgrades mean your purchase will remain up
to date.
For detailed instructions and a complete list of Xanbus-enabled devices,
visit www.xantrex.com
Introduction
Comprehensive Electronic Protection
Freedom SW 3000 is approved to meet a number of safety standards
including UL 458 and CSA C22.2 No. 107.1. See “Regulatory Approvals”
on page 63 for more information.
Freedom SW 3000 is equipped with numerous protection features to ensure
safe operation.
Protection featureThis feature…
Battery over-voltage
protection
Battery under-voltage
protection
Over-temperature
protection
Automatic overload
protection
Short circuit protectionProtects the unit by shutting it down.
Keeps the battery voltage from getting too
high in charge mode. Shuts the inverter off in
invert mode.
Prevents inverter from discharging your
batteries too low. The inverter doesn’t run if
battery voltage is too low.
Protects the unit from overheating by either
derating (charge mode) or by shutting down
(invert mode). See “Invert Power Derating
versus Ambient Temperature” on page 64.
Protects the unit from excessive loads. The
unit will provide 6000 watts (twice the rated
load) for up to ten seconds, and then protect
itself by shutting down. See “Inverter
Specifications” on page 61 for more
information.
975-0545-01-015
Freedom SW 3000 Inverter/Charger Features
This section describes the different parts of the Freedom SW 3000.
Front and Side Panels
AC
Side
Cooling Fans
Figure 2
3000W SINEWA
FREEDOM SW 3000
VE INVE
R
UL 45
TER/CHARGER
3033614
CS
8
A 107.1
-01
Model
Number
FGA
FSW3000
Number
8
15-3000
Inverter Mode:
Nominal DC Operating Voltage:
Nominal AC Output Voltage:
Nominal AC Output Frequency:
Max. Continuous AC Output Current:
Max. Operating DC Input Current:
Max. Continuous AC Output at Nominal DC
Input: 3000 VA at 25°C
12 Vdc
120 Vac , 1Ø
Max. Output Surge Power (5 s duration): 6000 VA
Max. DC Input Voltage:
60 Hz
Max. Ambient Temperature:
25 A
Charger Mode:
320 A
Nominal AC Input Voltage:
16 Vdc
Power Factor:
Charging DC Output Voltage Range: 5.0 - 16.0 Vdc
50°C
Max. Continuous Battery Charger DC Current at
> 0.95
Nominal AC Input: 150 A
Max. AC Input Current:
120 Vac , 60 Hz, 1Ø
30 A per line Dual
INSTALLATION REQUIREMENTS:
Mount this inv
30 A per line Split Phase,
specified in the inst
CAUTION:
erter/charger only in the orientations
cover or obstruc
in a zero-clearance compartment. Overhea
allation g
result. Do not e
To reduce the risk of fire, do not
t ventilation openings. Do not mount
WARNING:
user serviceable parts. Energized from both AC and
xpose to rain or spray.
DC sources. Disconnect all
Use only ground-fault circuit interrupters (GFCI)
Shock hazard. Do not open. No
specified in the installation guide supplied. Other
types may fail to operate properly when connected to
this equipment. Refer to ma
lead-acid batteries. Other b
causing personal injury and damage.
DANGER:
install in an area in
euipment is requi
To reduce the risk of explosion, do not
which igni
red.
uide provided.
sources before servicing.
nual. Charge only
a
ttery types may burst
tion-protected
Serial Number
Designed in Canada
Assembled in China
ting may
Date
of Manufacture
FREEDOMSW
Freedom SW 3000 Front and Side Panels
Front Panel
Controls and
Compartment
Status LEDs
FREEDOMSW
3000
Fault
AC/
ge
r
er
t
ha
r
C
e
nv
I
On
ter
r
e
v
n
3000
I
set Enable
e
R
FREEDOMSW
e
fac
er
t
In
anbus
X
3000
X
anbus I
I
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t
e
r
fa
R
eset Enable
c
e
n
v
er
ter
I
n
v
e
r
On
t
er
A
C/
C
ha
r
ge
Fault
FREEDOMSW
3000
DC Terminal Side
and Ground Terminal Stud
6Freedom SW 3000 Owner’s Guide
Front and Side Panels
Before you begin to operate the Freedom SW 3000, review the front panel
features shown in Figure 3 and described in the next table. A detailed view
of the lights and buttons on the front panel is shown in Figure 4 and
described in the table next to it.
3
3000W SINEWAVE INVERTER/CHARGER
FREE
DOM SW 3000
UL 45
3033614
CS
8
A 107.1-01
Model
Number
FGA
FSW3000
Number
815-3000
Inverter Mode:
Nominal DC Operating Voltage:
Nominal AC Output Voltage:
Nominal AC Output Frequency:
Max. Continuous AC Output Current:
Max. Operating DC Input Current:
Max. Continuous AC Output at Nominal DC
Input: 3000 VA at 25°C
12 Vdc
120 Vac , 1Ø
Max. Output Surge Power (5 s duration):
Max. DC Input Voltage:
60 Hz
Max. Ambient Temperature:
Charger Mode:
Nominal AC Input Voltage:
16 Vdc
Power Factor:
Charging DC Output Voltage Range:
5
Max. Continuous Battery Charger DC Current at
0°C
> 0.95
Nominal AC Input:
Max. AC Input Current:
120 Vac , 60 Hz, 1Ø
30 A per line Dual
150 A
INSTALLATION REQUIREMENTS:
Mount this inv
30 A per line Split Phase,
specified in the inst
CAUTION:
erter/charger only in the orientations
cover or obstruct ventilation openings. Do not mount
in a zero-clearance compartme
allation guide provided.
result. Do not expose to rain
To reduce the risk of fire, do not
WARNING:
user serviceable parts. Energized from both AC and
DC sources. Disconnect all sources before servicin
Use only ground-fault circuit interrupters (GFCI)
Shock hazard. Do not open. No
specified in the installation guide supplied. Other
or spray.
types may fail to operate pro
this equipment. Refer to manual. Charge only
lead-acid batteries. Other b
causing personal injury and damage.
DANGER:
install in an area in
perly when connecte
euipment is requi
a
To reduce the risk of explosion, do not
ttery types may burst
which igni
red.
tion-protecte
320 A
nt. Overheating may
25 A
6000 VA
Serial Number
5.0 - 16.0 Vdc
Designed in Canada
Assembled in China
g.
d to
d
Date
of Manufacture
FREEDOMSW3000
set Enable
e
R
e
c
fa
r
nte
I
anbus
X
1
Fault
AC/
ge
r
er
ha
rt
C
e
v
n
I
On
er
t
ver
n
I
SW3000
FREEDOM
Freedom SW 3000 Inverter/Charger Features
Item Description
1Front Panel contains the Xanbus interface ports for
connecting Xanbus-enabled devices, the Inverter Enable
and Reset buttons, as well as various LED status lights.
See Figure 4.
2Mounting holes are used for mounting the unit. A total of
eight holes are provided on the unit.
3Two variable-speed cooling fans are used to cool the
unit. Fan speed control is based on internal temperature of
critical components. The two exhaust fans control airflow
though the transformer and power compartments of the
unit. Ensure at least six inches of clearance for proper
ventilation.
2
Figure 3
Isometric View of the Front Panel and Fans
975-0545-01-017
Freedom SW 3000 Inverter/Charger Features
FREEDOMSW3000
Xanbus In
ter
fa
R
eset Enable
ce
I
nver
t
er
In
verter A
On
C/
Cha
rge Fault
FREEDOMSW
3000
78
Xanbus Interface
Inverter
Reset Enable
Inverter AC/
On Charge Fault
Item Description
1DC terminals. See “AC and DC Side Panels” on page 9
for more information.
2AC wi ri ng compartment access panel with
compartment cover on. See “AC and DC Side Panels” on
page 9 for more information.
3Fault light illuminates if a fault condition occurs.
4AC/Charge light illuminates when the Freedom SW
3000 is in charge mode and is producing DC output to
charge your batteries. AC/Charge also illuminates when
you are connected to an AC source like the utility grid or
a generator and the AC is qualified.
5Inverter On indicates the unit is in invert mode.
NOTE: If AC is present and invert mode is enabled , this
light remains illuminated even though AC power is being
passed through.
6Inverter Enable button is used to switch the inverter on
314256
7Reset butto n is used to clear any active faults if pressed
8Xanb us In te rface ports are used to connect Xanbus-
and off.
momentarily. If held down for more than three seconds,
the unit will reset (reboot) itself.
enabled devices including the optional SCP and AGS.
FREEDOMSW3000
Figure 4
Isometric View of the Front Panel and AC/DC Side Panel
8Freedom SW 3000 Owner’s Guide
Freedom SW 3000 Inverter/Charger Features
AC and DC Side Panels
The DC side of the Freedom SW 3000 has the equipment ground lug, the
positive (+) battery terminal, and the negative (–) battery terminal plus the
remote network com port and battery temperature sensor com port.
WARNING:
BTS
REM
489
Figure 5
AC and DC Side Panel
321
INCORRECT BATTERY
P
O
L
A
R
I
T
Y
W
ILL
CAUSE
D
A
M
A
G
E T
O
U
N
IT.
AC OUTPUT
INVE
RTER
Wiring box cover must be in place during
use to reduce risk of injury to persons
76
LINE 1
LINE 2
AC INPUT
A
C INPUT
(BEHIND COVER)
5
AC GROUNDS
AC
IN
AC
OUT
Item Description
1Remote (REM) jack provides connection for the
Freedom Sine Wave remote panel (supplied).
2Battery temperature sensor (BTS) jack provides
connection for the battery temperature sensor (supplied).
3Negative (–) DC terminal connects to the negative
battery cable (black). Install a DC terminal cover
(supplied) over the terminal.
4Positiv e (+) DC terminal connects to the positive batte ry
cable (red). Install a DC terminal cover (supplied) over
the terminal.
5AC Input 1, AC Input 2, and Inverter AC Output
circuit breaker switches allow you to reset the circuit
breakers when they trip.
6AC knockouts provide access for AC cables (both input
and output wiring). Detach the knockout covers and
install the strain-relief clamps (supplied).
7AC Output terminal block is a screw-type terminal
block for attaching AC output wires. Each slot is labeled
N1 for Neutral 1, L1 and L2 for Lines 1 and 2, and N2 for
Neutral 2.
8AC Input terminal block is a screw-type terminal block
for attaching AC input wires. Each slot is labeled
N for Neutral and L1 and L2 for Lines 1 and 2.
9Chassis gr ound lug connects the chassis of the FSW3000
to your system’s chassis grounding point.
Not
shown
All Ground terminals are along the tab at the bottom of
the opening to the AC wiring compartment access panel.
975-0545-01-019
Freedom SW 3000 Inverter/Charger Features
Supplied Accessories
1
2
3
4
Figure 6
NOTE: If any of the supplied accessories are missing, contact Xantrex or any
authorized Xantrex dealer for replacement. See “Contact Information” on
page i.
Supplied Accessories
Item Description
1Two DC terminal covers are supplied to prevent
accidental contact with the DC cable connectors after
installation. The red cover is for the positive cabling
terminal, and the black cover is for the negative cabling
terminal.
2BTS, the Battery Temperature Sensor consists of:
•Connector plugs into the BTS jack on the Freedom
SW 3000.
•Sensor cable is 25 feet (7.6 meters).
•Sensor can be mounted on the side of the battery case
or on the negative battery terminal.
NOTE: The BTS continuously measures the temperature
of the battery and adjusts the charger output for a more
accurate, temperature-compensated charge.
3Freedom Sine Wave remote panel (with 25-ft
communications cable) is functionally similar to the
Inverter Enable button on the unit’s front panel. It enables
and disables the Freedom SW 3000’s inverter mode
remotely. Connects to the REM jack on the Freedom SW
3000.
4Two sets of nuts and washers are used to secure DC
cable ends to the DC terminals.
10Freedom SW 3000 Owner’s Guide
Optional System Accessories and Network Components
Freedom SW 3000 Inverter/Charger Features
System accessories can be used with the Freedom SW 3000 in a Xanbus
system. The SCP provides configuration and monitoring capability for
Xanbus-enabled devices such as the Freedom SW 3000. AGS automatically
starts and stops your generator.
Table 1 provides the part numbers for the system accessories.
Table 1
System Accessories
AccessoryPart number
SCP809-0910
AGS809-0915
Consult with your local system designer to determine what network
components will be needed for your specific installation. T able 2 provides a
list of network components and part numbers. Pre-made cables are
available in standard lengths ranging from 3 feet to 75 feet.
These optional accessories and network components are available from any
authorized Xantrex dealer or at www.xantrex.com. Detailed information
on planning and installing your network is available in the Xanbus System Installation Guide. This guide is available for downloading at
www.xantrex.com
975-0545-01-0111
Operating The Freedom SW 3000
This section contains detailed information and procedures for using your
Freedom SW 3000.
If you’re using the SCP to operate or monitor the status of the unit, also
refer to the System Control Panel Owner’s Guide.
LIMITATIONS ON USE
•Do not use in connection with life support systems or other medical
equipment or devices.
•Do not use in ambulances or other life-saving emergency vehicles.
Failure to follow these instructions can result in death or serious
injury.
Operating the Freedom SW 3000 with the
Optional System Control Panel (SCP)
The SCP provides operating, configuration, and monitoring capability for
your Xanbus system.
The System Control Panel:
•Monitors activity throughout your onboard power system.
•Displays the latest information about your inverter/charger, battery
charge level, battery charge output, and generator start and stop
activity.
•Displays the settings for each Xanbus-enabled device in the system.
•Enables you to adjust the settings for each Xanbus-enabled device in
the system.
•Preserves all of its settings if system power is interrupted. After power
is restored, you don’t have to reconfigure the SCP or any of the
Xanbus-enabled devices connected to it.
This section provides information on operating the Freedom SW 3000 with
the System Control Panel. Please refer to the System Control Panel
Owner’s Guide for complete information on using the System Control
Panel.
12Freedom SW 3000 Owner’s Guide
Using the SCP
As shown in Figure 7, the SCP has these important features :
Display screen System information is shown on the display screen with
an adjustable backlight.
Indicator lights Four indicator lights on the front panel indicate the
operating status of the Xanbus system.
Push buttons Four push buttons allow you to select device menus and
change or display settings. The red System button toggles the SCP and
Xanbus-enabled devices between Operating mode and Power Save mode, if
held down for more than three seconds. The button can also be used to clear
any active faults or warnings by momentarily depressing the button.
For more information on the different system modes, see “Operating in
Invert Mode” on page 16.
Operating The Freedom SW 3000
1
2
3
10987
4
5
6
Figure 7
System Control Panel (SCP)
975-0545-01-0113
Operating The Freedom SW 3000
Item Description
1AC In/Charge light ind icates that qualified AC is presen t
at the input of an inverter/charger . When the Freedom SW
3000 is connected to a qualified AC source like the utility
grid or a generator, this light on the SCP illuminates.
2Inverter On light illuminates when the Freedom SW
3000 is enabled (turned on).
3Low Battery light illuminates when the battery voltage
on the Freedom SW 3000 is low.
4Fault light indicates a condition that requires user
attention and intervention. The Fault light illuminates
when any Xanbus-enabled device connected to the
network is in fault. See “Faults and W arnings” on page 21
for the definitions of a fault and warning.
5System button is used to clear active faults on the system
if pressed momentarily. It also toggles all Xanbus-enabled
devices on the system between Operating mode and
Power Save mode when held down for more than five
seconds. See “Operating in Invert Mode” on page 16.
6Screen displays menus, settings, and system information.
7Exit butto n:
•Cancels selection of a menu item.
•Returns you to the previous screen.
Item Description
8Down arrow button:
•Scrolls down one line of text.
•Decreases a selected value.
9Up arrow button:
•Scrolls up one line of text.
•Increases a selected value.
10Enter button:
•Confirms selection of a menu item.
•Moves you to the next screen.
On Start Up
When the Freedom SW 3000 is powered up or has been reset, all of the
front panel lights illuminate and remain on for a minimum of five seconds.
After five seconds, the lights remain illuminated until the front panel has
status information for all the lights.
The Freedom SW 3000 inverter is disabled every time the Freedom SW
3000 is powered up. After power up, the Inverter Enable button or the
System Control Panel can be used to enable or disable the inverter. The
power up behavior of the Freedom SW 3000 charger is determined by the
'Force Charge' setting (see page 40).
When a function is enabled, it is allowed to occur but other conditions may
have to be met before the function is activated or turned on. For example,
the charger function on the Freedom SW 3000 may be enabled, but it will
not charge unless qualified AC power is present.
14Freedom SW 3000 Owner’s Guide
Operating The Freedom SW 3000
System Start-up Check
IMPORTANT:
before operating the inverter/charger.
To test inverting and charging from the Freedom SW 3000 front panel:
1.Disconnect AC power from inverter input by opening the breaker or
disconnect. Press the Inverter Enable button on the Freedom SW 3000.
The Inverter On light illuminates.
2.Place a load on the inverter. For example, plug a 100 watt light bulb
into an outlet that the inverter is powering and make sure it works. The
inverter should run the load using battery power.
3.To test the charger , reconnect the AC input power to allow AC to the
AC input. The AC/Charger On light should illuminate after a brief
delay. Any AC loads previously pow ered by the inverter will also
work at this time.
4.Remove the AC input power. The inverter/charger should transfer to
invert mode immediately. (The transfer relay will make a clicking
sound and the Inverter On light will illuminate.) Loads should
continue to operate uninterrupted.
If any part of this test fails, determine the cause before using the unit.
Consult the “Troubleshooting” chapter starting on page45.
Review the “Important Safety Instructions” on page iv
Viewing the Firmware Revision Number
You may need to view the firmware revision number of the Freedom SW
3000 when troubleshooting the unit with authorized service personnel.
To view the firmware revision number:
1.On the Select Device menu, use the down arrow button to highlight
System and press Enter.
The System Settings menu appears.
2.Press the down arrow button to highlight View Device info and press
Enter.
The Device Info screen appears.
3.Press the down arrow button until the Freedom SW 3000 screen
appears.
The number opposite “F/W Rev.” is the firmware revision number.
4.Press Exit to return to the System Settings menu.
975-0545-01-0115
Operating The Freedom SW 3000
Operating in Invert Mode
IMPORTANT:
before operating the inverter/charger.
Once the inverter/charger is installed, you can operate it in invert mode.
To operate in invert mode from the front panel:
1.Press the Inverter Enable button on the Freedom SW 3000.
2.If external AC is present, the External AC light illuminates. If AC is
present and you want to operate the inverter, remove AC so the
inverter turns on.
◆ Once the Inverter On light is on, the Freedom SW 3000 inverter is
ready to deliver AC power to the loads.
To ope rate the inverter with the System Control Panel, refer to “Operating
the Freedom SW 3000 with the Optional System Control Panel (SCP)” on
page 12.
IMPORTANT:
“Inverter Applications” on page 54.
Operating Limits for Inverter Operation
Temperature The Freedom SW 3000 produces 120 volts AC at 3000
watts continuously in room temperature. The Freedom SW 3000 can deliver
this power in an ambient (surrounding) temperature up to 77 °F (25 °C). In
higher ambient temperatures, if the loads draw full power for an extended
period of time, the unit may shut down to protect itself against overheating.
Review the “Important Safety Instructions” on page iv
If you are having problems with any of your loads, refer to
As with all inverters, the amount of continuous power that the Freedom SW
3000 can deliver without overheating is limited by the ambient air
temperature. The Freedom SW 3000 will operate and deliver its continuous
power rating at higher temperatures, but the ambient temperature as well as
the input voltage from the battery will limit the extent to which the unit can
run continuously.
The Freedom SW 3000 has 6000-watt surge for ten seconds. Operating the
inverter/charger in conditions outside of power and temperature limits,
however, will result in thermal shutdown and/or significantly decreased
performance. In addition, operation in this range is outside the ratings
covered by the regulatory approvals of the product. See “Invert Power
Derating versus Ambient Temperature” on page 64.
Difficulty on starting loads The inverter/charger should be able to
operate all AC loads rated at or below its power rating. Some high
horsepower induction motors used in pumps and other motor-operated
equipment require very high surge currents to start, and the inverter/charger
may have difficulty starting these loads. See “Inverter Applications” on
page 54.
If you have problems starting certain loads, ensure that:
•the battery connections are tight and clean,
•the DC cabling is no longer than the recommended length. Refer to the
FSW3000 Sine Wave Inverter/Charger Installation Guide for this
information,
•the AC wiring is of recommended size. Refer to the FSW3000 Sine Wave Inverter/Charger Installation Guide for this information, and
•the battery is of sufficient capacity and is fully charged.
16Freedom SW 3000 Owner’s Guide
Operating in Charger Mode
EXPOSURE TO CHEMICALS AND GASES HAZARD
•Make sure the area around the battery is well ventilated.
•Make sure the voltage of the batteries matches the output voltage of
the inverter/charger.
Failure to follow these instructions can result in death or serious
injury.
NOTES:
•Study and follow all of the battery manufacturer's specific precautions,
such as removing or not removing cell caps while charging, whether
equalization is acceptable for your battery, and recommended rates of
charge.
•For flooded non-sealed batteries, add distilled water in each cell until
battery acid reaches the level specified by the battery manufacturer.
This helps to purge excessive gas from cells. Do not overfill. For a
battery without removable cell caps, carefully follow manufacturer's
instructions.
To operate the Freedom SW 3000 in charger mode from the front
panel:
1.Connect AC input power.
The charger automatically starts up when qualified AC power is
connected if the charger is enabled, or the charger is disabled but the
Force Charge enable override is On. See “Force Charge” on page 23.
Operating The Freedom SW 3000
•The batteries are charged according to the two-stage or three-stage
formula you have selected on the SCP.See “Battery Charging
Reference” on page 55 for more information on two-stage or threestage charging.
•Y ou can interrupt the charge cycle any time you desire by disabling the
charger from the SCP.
•To maintain optimal performance in flooded batteries, an occasional
equalize cycle may be required. See “Operating in Equalization Mo de”
on page 18.
•While the batteries are being charged, you can monitor which stage
they are in from the front panel of the Freedom SW 3000 or from the
SCP.
2.To operate the charger with the SCP, refer to “Configuration” on page
25.
Charger Operation with Battery Temperature
Sensor (BTS)
Since battery temperature is a key factor in correct charging, the charging
formula must be adjusted (automatically and in real time) according to the
actual battery temperature to ensure that batteries are fully charged, but not
overcharged. For this reason, Xantrex has included a BTS (see Figure 6)
with your Freedom SW 3000 Inverter/Charger and has temperature
compensated the charge formula.
The BTS continuously measures the temperature of the battery and adjusts
charger output for a more accurate, temperature-compensated charge.
975-0545-01-0117
Operating The Freedom SW 3000
When batteries are cold, their chemical reaction is sluggish, meaning they
don’t absorb charge as easily. Thus a charge level optimized for room
temperature will not charge the batteries sufficiently if they are cold. The
charger must compensate by increasing its voltage to achieve the
compensated equivalent of a room temperature charge. If the batteries are
hot, the chemical reaction is hyperactive and they absorb energy too easily;
thus a standard room-temperature charge would tend to overcharge a hot
battery. Therefore, the charger compensates by reducing its voltage.
The BTS automatically, and in real time, makes adjustments to the
charger’s voltage setpoints to properly charge your batteries. The actual
charge compensation formula can be found on “Charger Specifications” on
page 61.
Operating in Equalization Mode
EXPOSURE TO CHEMICALS AND GASES HAZARD
•Make sure the area around the battery is well ventilated.
•Equalization generates explosive gases.
Failure to follow these instructions can result in death or serious
injury.
IMPORTANT:
specified setpoint when charging if the battery case temperature is above or
below 77 °F (25 °C).
If a BTS is not present, the Freedom SW 3000 uses the hot setting, the
default value, unless the setting has been adjusted during configuration.
Charging may not be effective at extreme temperatures . See “Charger
Specifications” on page 61.
It is normal to see a voltage that is different than the
RISK OF DAMAGE TO BATTERIES
•Do not equalize sealed lead-acid batteries and gel batteries.
•Only flooded (wet) lead-acid batteries should be equalized.
•Never equalize a lead-acid battery more than necessary. Always
check the electrolyte level before AND aft er equa li zation. Fill with
distilled water per the battery manufacturer’s recommendation.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
NOTES:
•Equalize mode is automatically disabled if you have selected “Gel” or
“AGM” as the battery type.
•As a general rule, do not equalize a lead-acid battery unless there are
provisions to add water to it and the manufacturer recommends
equalization.
18Freedom SW 3000 Owner’s Guide
RISK OF DAMAGE TO DC LOAD EQUIPMENT
Equalization voltage may be as high as 15.8 volts DC. Disconnect
sensitive loads from the battery before equalizing.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
Follow the battery manufacturer’s recommendations for equalizing your
batteries. As a guide, a heavily used flooded battery may need to be
equalized once a month, and a battery in light service may only need to be
equalized every two to four months.
Measure the specific gravity (S.G.) of each cell using a hydrometer. For
fully charged lead-acid batteries, the reading should be approximately
1.265. Low specific gravity after charging or a 0.25 difference from cell to
cell indicates the need for equalization.
Equalizing Batteries
IMPORTANT:
Equalization only runs for 60 minutes and may need to be restarted if the
specific gravity is still uneven.
Equalization will be carried out after an absorption charge.
Operating The Freedom SW 3000
To equalize your batteries:
1.Turn off or disconnect all loads on the battery.
The voltage applied to the battery during equalization may damage
your electronic equipment. As well, equalization won’t proceed
correctly if loads are drawing current from the battery.
2.Check electrolyte level.
Fill with distilled water if the electrolyte level is low.
3.To request the equalization charge, ensure the Charger is enabled.
4.On the SCP, select Equalize on the Freedom SW 3000 home menu.
For detailed information on configuring this setting, refer to
“Equalize” on page 34.
5.When equalization is finished, check the battery electrolyte level. Top
up as necessary with distilled water only and recheck the specific
gravity as specified by the battery manufacturer.
Terminating the Equalization Process
The equalization process can be terminated in three ways:
•user cancellation from the SCP, as shown in Figure 24 on page 36,
•inverter/charger cancellation if AC is removed or the charger is
disabled, or
•a successful completion of the equalization process.
975-0545-01-0119
Operating The Freedom SW 3000
Operating Limits for Charger Operation
The maximum output current for the Freedom SW 3000 is 150 amps. Y ou
can reduce the total output if you change the “Max Chg Rate” setting on the
Freedom SW 3000 Advanced Menu or the maximum “Power Share”setting
on the Freedom SW 3000 Basic Menu.
The charger can operate over an AC input range of 90–135 volts AC. This
is the default setting and can be adjusted to 85–145 volts AC as a maximum
range and to 110–120 volts AC as a minimum range.This wide range allows
the Freedom SW 3000 to charge your batteries even when incoming AC
voltage is less than ideal.
Power Share The Freedom SW 3000 charger uses AC input line 1 to
charge the batteries. The Freedom SW 3000 charger shares incoming power
with AC loads on line 1 only. The AC loads have p riority, which means that
the charger will reduce its output with large AC loads and increase the
output again when the AC load decreases. The regulatory maximum for
continuous AC loads is 80% of the breaker rating that the loads are
connected to.
The Freedom SW 3000 senses pass-through current going to the AC load.
The difference between the pass-through (load) and 80% of the Power
Share setting is the current that is available for charging the batteries.
For example, if the AC input of the Freedom SW 3000 is from an AC panel
with a 30A breaker, the Power Share setting on the SCP should be selected
as 30A. Based on this, the charger will control the charge current so that the
total current draw is equal to or less than 24A in this case. Should the load
current be more than about 24A, the charger output will reduce to 0A, but
the Freedom SW 3000 will continue to supply the loads. The Freedom SW
3000 will continue to pass-through power to the loads, even if the load
current exceeds the Power Share setting. In this case, it will be up to the
user to remove/disconnect loads if tripping the AC input breaker supplying
the Freedom SW 3000 is to be avoided.
20Freedom SW 3000 Owner’s Guide
Monitoring the Freedom SW 3000 Indicator
Table 3
Lights
The ten indicator lights on the front panel show you the operating status of
the Freedom SW 3000. A description of the lights is provided in Table 3.
If none of the front panel lights are on, see “Troubleshooting Reference” on
page 47.Faults and Warnings
Front Panel Lights
Light
IlluminatedColorStatusAction or Status Item
FaultRedA fault has occurred
Operating The Freedom SW 3000
on the network.
Investigate and clear
the fault condition.
Table 3
Front Panel Lights
Light
IlluminatedColorStatusAction or Status Item
AC ChargeGreenWhen the Freedom
SW 3000 is connected
to a qualified AC
source or a generator,
the External AC light
illuminates.
Inverter
Enable
GreenWhen inverter mode is
enabled, the Inverter
Enable Light is
illuminated. If Utility
is unavailable and
operating conditions
are met, the Freedom
SW 3000 will produce
AC voltage to power
your loads.
You can run your
appliances from an
AC source like the
utility grid or a
generator.
You can run your
appliances from the
inverter.
A fault affects the operation of the unit. A manual fault requires user
intervention by clearing the condition and then pressing the Reset button on
the inverter/charger’s front panel. See the System Control Panel Owner’s Guide for information on clearing faults from the SCP.
A warning alerts you to a condition that could possibly affect operation of
the unit.
See “Faults and Warnings” on page 21 for more explanation on the
difference between faults and warnings.
Monitoring Status Messages on the SCP
Refer to “System Menu Map” on page 26 of the Configuration chapter.
975-0545-01-0121
Operating The Freedom SW 3000
System Modes
This section provides an overview of the two different system modes.
The system modes described in this section affect the performance and
behavior of the Freedom SW 3000 and all other Xanbus-enabled devices on
the Xanbus system. You will have to change the system mode when
travelling or when installing a Xanbus-enabled device. When you store
your unit for a prolonged period of time, it is recommended to disconnect
all sources of power.
You can change system modes using the System Settings menu on the SCP.
You can also use the red System button on the SCP to put the SCP and all
other Xanbus-enabled devices into Safe mode only.
System Button
System modes are changed using the System Settings menu. The two
system modes are:
•Operating and
•Safe
Please read the section about each system mode to find out which mode is
appropriate for different conditions or situations.
Operating
Characteristics In Operating mode, all communications are enabled on
the Xanbus system. All power conversion functions are enabled. Each
Xanbus-enabled device is monitoring and communicating its input.
The basic state of the SCP is Operating mode. In Operating mode, the SCP
communicates with other Xanbus-enabled devices and displays all the
network information which it is configured to display.
Whenever the SCP or any other device on the Xanbus system is powered on
or reset, it will be in Operating mode.
Figure 8
SCP System Button
Figure 9
Operating Mode
22Freedom SW 3000 Owner’s Guide
Safe
IMPORTANT:
put the network into Safe mode. Putting the network into safe mode
prevents unexpected behavior.
Characteristics Selecting Safe mode stops the generator (if it is running)
and puts the SCP (and all Xanbus-enabled devices) into Safe mode. While
in Safe mode, the SCP remains powered, “listening” to and reporting its
status to the network. However, the output power of all Xanbus-enabled
devices is disabled and all inverting, charging, and generator starting
activity stops. In Safe mode, the Freedom SW 3000 will not transfer AC
power from a source.
In Safe mode, the Freedom SW 3000 continues to communicate, but the
inverting and charging functions are disabled.
When to use Use Safe mode when you are adding or removing devices
from the network. Authorized service personnel must also put the SCP in
Safe mode before performing software upgrades and diagnostics with the
Xantrex Diagnostic Tool.
If the SCP is powered off while in Safe mo de, it will be in Safe mode whe n
it is powered up again.
To return to Operating mode:
◆ On the System Settings menu, under Desired Mode, select
“Operating.”
Putting the System into Safe Mode When you are installing or
removing devices from the Xanbus system, putting the system into Safe
mode prevents unexpected behavior.
Before installing or removing a device on the network,
Operating The Freedom SW 3000
To enter Safe mode:
1.On the Select Device menu, use the down arrow button to highlight
System.
The cursor on the right of the screen indicates where you are in the
menu.
Operating
[Advanced]
Figure 10
2.Press Enter.
Figure 11
3.On the System Settings menu, with Desired Mode highlighted, press
Select Device Menu
The System Settings menu appears.
System Settings Menu
Enter.
975-0545-01-0123
Operating The Freedom SW 3000
4.Use the down arrow button to scroll through the other modes to select
Safe mode.
Figure 12
5.Press Enter.
6.Press Exit twice to ret urn to the System Home Scre en.
To exit Safe mode and return to Operating mode:
1.On the System Settings menu, under Desired Mode, select
2.Press Enter.
Safe Mode
You are now in Safe mode.
“Operating.”
24Freedom SW 3000 Owner’s Guide
Configuration
This section contains information about all configurable settings and
procedures for the Freedom SW 3000.
It provides information on using the SCP to configure the Freedom SW
3000 settings. Please refer to the System Control Panel Owner’s Guide for
detailed information on how to use the SCP.
System Control Panel
The System Control Panel (SCP) provides configuration and monitoring
capability for all Xanbus-enabled devices on the network. All changes to
the configuration of the Freedom SW 3000 are made with the SCP. See
“Using the SCP” on page 13.
The front panel of the Freedom SW 3000 provides limited control,
including reset; charger enable and disable; and inverter enable and disable.
Enabling a function When a function is enabled, it is allowed to occur
but other conditions may have to be met before the function is activated or
turned on. For example, the charger function on the Freedom SW 3000 may
be enabled, but it will not charge unless qualified AC power is present.
Disabling a function When a function is disabled, it is not allowed to
occur and if it is occurring, it is terminated. Regardless of other conditions,
the function will not be activated. For example, even if AC power is
present, if the charger is disabled, the unit will not charge.
NOTE: These functions on the front panel can also be controlled from the
SCP.
975-0545-01-0125
Configuration
System Menu Map
Figure 13 provides a map of how the SCP screens and menus are organized.
The order of devices appearing on the SCP will vary, depending on the
order in which they’ve been connected to the network.
Figure 13
SCP System Menu Map
26Freedom SW 3000 Owner’s Guide
Viewing the System Screen
Configuration
Viewing the Select Device Menu
The System screen displays system activity. The information appearing on
the System screen varies with the status of the inverter/charger: Standby,
Inverting, Charging, AC Bypass, or Equalize. See “Modes” on page 31 for
an explanation of the different modes. For example, Figure 14 shows the
Freedom SW 3000 in the float stage of charging.
menu
Figure 14
You cannot select or change any of the information on the System screen. If
you would like to view more detailed information, press the Enter button
(indicated by the menu arrow) to go to the Select Device menu.
Float System Screen (Example)
The Select Device menu is where you can view a list of all the Xanbusenabled devices in your power system.
To view the Select Device menu:
◆ On the System screen, press Enter.
The Select Device menu appears with Freedom SW 3000 highlighted, as
shown in Figure 15.
Figure 15
Select Device Menu
975-0545-01-0127
Configuration
Selecting the Freedom SW 3000 from the Select
Device Menu
To select the Freedom SW 3000 from the Select Device menu:
1.With Freedom SW 3000 highlighted, press Enter.
The Freedom SW 3000 menu appears, as shown in Figure 16.
Invert
Selecting the Freedom SW 3000 Basic Menu
Freedom SW 3000 basic menu lists status information and settings you may
have to adjust on a routine basis. It provides access to basic control of the
inverter/charger.
Selecting the Freedom SW 3000 Advanced Menu
Freedom SW 3000 advanced menu lists status information and settings
which require that you understand and plan for the changes you make. You
may not have to adjust these settings as part of regular operation.
The SCP shows the Freedom SW 3000 basic menu by default. If you would
like to view the advanced menu, you must go to the System menu and select
Global Menus.
IMPORTANT:
display the advanced menus for all devices.To return to viewing the basic
menu for any Xanbus-enabled devices, select Basic Menu from the
advanced menu for that device
When you set Global Menus to Advanced, the SCP will
[*Enabled]
Figure 16
You can view and change Freedom SW 3000 settings from the device
menu. The number of settings on the Freedom SW 3000 menu will depend
on whether you have selected to view basic or advanced menus.
28Freedom SW 3000 Owner’s Guide
Menu in Invert Mode
To select the Freedom SW 3000 Advanced Menu:
1.On the Select Device menu with System highlighted, as shown in
Figure 17, press Enter.
Configuration
Figure 17
2.Scroll with the down arrow button to highlight Global Menus.
Highlighting System on the Select Device Menu
Figure 18
3.Press Enter.
4.Select Advanced and press Enter.
5.Press Exit to return to Select Device menu.
Highlighting Global Menus
975-0545-01-0129
Configuration
Returning to Freedom SW 3000 Basic Menu
You can return to viewing the Freedom SW 3000 basic menu by selecting
Basic Menu from the Freedom SW 3000 advanced menu, as shown in
Figure 19. Advanced menu items will no longer be visible on the SCP.
Clear Faults
Figure 19
Selecting and Adjusting the Configurable Settings
You can view or change Freedom SW 3000 settings from the Freedom SW
3000 menu. Status information is not configurable. Configurable settings
are indicated by square brackets [ ] and can be adjusted.
Returning to Freedom SW 3000 Basic Menu
Follow these steps to change any Freedom SW 3000 setting.
1.On the Freedom SW 3000 menu, use the up arrow or down arrow
button to highlight the setting you want to change.
2.Press Enter to highlight the value of that Configurable setting,
indicated by square brackets [ ].
The previously set value appears with an asterisk beside it, as shown in
Figure 16.
3.Use the up arrow or down arrow button to change the value. Holding
down a button lets you scroll through values quickly.
4.Press Enter to select the value.
5.If you have another setting to change, return to step 1.
Or
If you have no more settings to change, press Exit to return to the
Select Device menu.
Selecting the Default Settings
All configurable items on the Freedom SW 3000 menu items have a default
setting. The default setting is the value which was set at the time the unit
was originally installed.
You can restore individual settings to their default value or you can restore
all values to default settings. See “Restore Default Warning Message” on
page 44.
30Freedom SW 3000 Owner’s Guide
Configuration
Menu Structure
An overview of the Freedom SW 3000 menu structure is shown in Figure
20. The SCP displays the Freedom SW 3000 basic menu and advanced
menu.
BASIC MENUADVANCED MENU
Mode
Battery
AC Input 1
AC Out*
Inverter
Charger
Power Share
Equalize
Batt Type
Batt Size
Clear Faults
* invert mode only
Mode
Battery
AC Input 1
AC Out*
Inverter
Charger
Power Share
Cre Inv/Chg
Equalize
Clear Faults
View Device Info
Basic Menu
Max Charge Rate
Lo DC Volt
Batt Type
Batt Size
Cfg AC Limits
# Chg Stages
Eqz Volts
Force Charge
View Fault Lo g
View WarningLog
View Eve nt Log
Restore Defaults
Lo AC Volt
Lo AC Freq
Hi AC Volt
Hi AC Freq
Device Menu
The Freedom SW 3000 device menu displays status information on the
different modes of the inverter/charger. The first three or four lines of the
device screen displays dynamic content that changes, depending on what
mode that the Freedom SW 3000 is in.
Modes
The first line on the device menu indicates which mode that the Freedom
SW 3000 is in. Table 4 defines the six different modes: Invert, Bulk,
Absorption, Float, AC Bypass (AC Passthru), and Equalize.
Table 4
ModeDescription
InvertThe Freedom SW 3000 is converting DC power to
Bulk The first stage of three-stage batt ery charging. Current
Absorption The second stage of three-stage battery charging.
Modes
AC power.
is supplied to the batteries at a constant rate while
voltage gradually rises.
Voltage remains constant and current reduces as the
battery becomes charged. This ensures complete
charging.
Figure 20
Overview of the Freedom SW 3000 Menu Structure
975-0545-01-0131
Configuration
Table 4
Modes
ModeDescription
Float The third stage of three-stage battery charging. After
the batteries reach full charge, charging voltage is
reduced to a lower level to prevent gassing and to
prolong battery life. This stage is often referred to as a
maintenance charge. Rather tha n char ging a battery, it
keeps an already-charged battery from discharging
while providing load current.
AC Bypass
(ACPassthru)
EqualizeTo improve the life and performance of a non-sealed,
AC input from an AC source like the utility grid or
from a generator is allowed to pass through the unit to
operate connected AC loads. The charger is not
enabled but AC is qualified as good and passed
through the unit.
flooded (or wet) battery, the Freedom SW 3000’s
multi-stage charging cycle includes a manual equalize
mode that can be used if recommended by the battery
manufacturer.
Battery
The second line of the device screen indicates the status of the battery. This
line displays the volts (V); current (A) as either (+) positive amps
(indicating that the battery is charging) or (–) negative amps (indicating the
battery is discharging because you’re inverting); and battery temperature in
°F or °C.
either
AC Input1
When the Freedom SW 3000 has external AC input connected, these AC
display lines indicate the status of the AC input. Each AC display line
shows the values for current (A), frequency (Hz), and the AC voltage in
(V).
AC Out
This line is displayed only when the Freedom SW 3000 is in invert mode.
This line indicates the AC output on both output lines (1 and 2) and shows
the values for total current (A), the frequency (Hz), and the AC voltage in
(V).
32Freedom SW 3000 Owner’s Guide
Menu (Basic)
Configuration
Charger
The Freedom SW 3000 basic menu indicates the status of items and lists
settings that you may have to adjust on a routine basis.
If advanced menu is enabled, scroll through the Freedom SW 3000
advanced menu items until Basic Menu is highlighted and press Enter. See
“Returning to Freedom SW 3000 Basic Menu” on page 30.
This section describes each item in detail with an example of the line item
as it appears on the SCP. Each item is described in terms of its purpose,
whether it is a display or configurable setting, when to use, and the outcome
of changing the setting.
IMPORTANT:
to change the value. Holding down a button lets you scroll through values
quickly.
On the SCP, use the up arrow button or down arrow button
Inverter
Configurable setting This setting lets you enable or disable the inverter.
In the example shown, the inverter is enabled. The default setting for the
inverter is disabled.
Inverter[Enabled]
When to use Enable the inverter when you would like to have AC power
from the inverter .
Outcome The inverter is enabled. The inverter provides power from the
batteries unless qualified AC input power is present.
Configurable setting This setting lets you enable or disable the operation
of the charger. In the example shown, the charger is enabled. The default
setting for the charger is enabled.
Charger[Enabled]
When to use Set the charger to Enabled when you want your batteries
charged when connected to AC power.
The charger can be set to Disabled anytime during th e cha rge cycle to
immediately stop charging. The charger can also be enabled or disabled
from the Freedom SW 3000 front panel.
Outcome If the AC is qualified, the charger operates. If the AC is not
qualified, then the charger will not operate until AC qualifies.
See “Force Charge” on page 40 for information on automatic charging.
Power Share
Configurable setting Power Share is a configurable setting that you set
to match to the breaker rating on the AC input. This setting is used to ensure
that the charger limits its output to try to prevent nuisance tripping of the
AC input breaker due to the total current drawn by the charger and your
other AC loads. For more information on this feature, see “Power Share” on
page 38.
In the example shown, Power Share is set to 30A.
Power Share[30A]
975-0545-01-0133
Configuration
You can adjust the power share settings as follows:
Range of values IncrementDefault
5 to 30 amps5 amps30 amps
When to use Set the Power Share setting to match the AC input breaker.
Use this setting when connecting to an AC source. If using multiple AC
sources via an AC transfer switch, adjust this setting to the smaller AC
breaker size.
Outcome Setting the value higher than the AC source’s external breaker
could cause the external breaker to trip.
Equalize
[Enabled]
[10.0A]
[On]
[Flooded]
Configurable setting This setting lets you enable or disable charger
equalization, if the battery type is flooded (or wet). Equalization can be
turned on (enabled) or off (disabled). The default setting for equalize is Off.
Equalize[Off]
When to use Review the section, “Operating in Equalization Mode” on
page 10 before adjusting this setting. This menu item is displayed if the
battery type allows equalization.
In the Freedom SW 3000 home menu, highlight Equalize, as shown in
Figure 21.
34Freedom SW 3000 Owner’s Guide
Figure 21
When you select On, the equalization confirmation warning appears, as
shown in Figure 22.
Equalize On
Configuration
Yes
n/a
13.0V
Yes
Figure 22
Selecting Yes takes you to the equalization system home screen, as shown
in Figure 23.
975-0545-01-0135
Equalize Confirmation Warning
No
Menu
Figure 23
Tab le 5 provid es an explanation of the content on the equalization system
home screen.
Equalization System Home Screen
Cancel
Configuration
Table 5
Equalization Home
Screen contentExplanation of items displayed
Precharging•“Yes”—precharging occurs if batteries are not
Time RemainingIndicates the time left for equalization.
Battery V oltageDisplays a range of 13.0 to 18.0V with a resolution
MenuPressing Menu returns you to Select Device
CancelPressing Cancel will display a confirmation screen,
Equalization Home Screen Content
fully charged before equalization. Batteries
must be fully charged before equalization.
•“Done”—indicates the precharge is complete
or if it was not required.
Equalization runs for 60 minutes and is counted
down in 1 minute increments until the Time
Remaining displays 0 min. (During a precharge,
the Time Remaining displays
“n/a”— not applicable.)
of 0.1V.
screen.
as shown in Figure 24, asking you to confirm that
you want to cancel equalization.
want
Equalization?
Yes
Figure 24
If you choose Yes, the equalization process is cancelled and you are
returned to the Freedom SW 3000 home menu.
If you choose No, the equalization home screen as shown in Figure 23
appears.
Equalization Cancellation Warning
No
36Freedom SW 3000 Owner’s Guide
Batt Type
Full name Battery Type
Configurable setting Select the type of battery from flooded, custom,
AGM, or gel. If a battery temperature sensor is not present, the Freedom
SW 3000 uses the hot setting which is the default value, unless the setting
has been adjusted during configuration.
Batt Type[Flooded]
When to use This setting is adjusted for the type of battery you have. It is
important during installation to choose the correct setting (battery type) to
optimize the charge algorithm for your battery and to properly enable or
disable equalization. See “Battery Charging Reference” on page 55.
The custom setting is selected to get the battery settings prog rammed by the
dealer.
Batt Size
Full name Battery size
Configurable setting This features let you select the size of the battery
bank being charged.
Batt Size[440 Ah]
Configuration
When to use Adjust this setting to your actual battery bank size.
Outcome Reduces the maximum charger current to protect against
charging smaller batteries too aggressively. This setting charges batteries
appropriately based on capacity. (See the Battery Information section in the
FSW3000 Sine Wave Inverter/Charger Installation Guide for more
information.)
Clear Faults
Purpose Clear Faults is a command which clears all active faults in the
Freedom SW 3000. When faults are cleared, the device will resume normal
operation. If the fault condition still exists, the fault will reoccur. See“Fault
Types” on page 45for an explanation of faults.
Clear Faults
You can adjust the Clear Faults settings as follows:
ValueEffect
YesFaults are cleared
NoNo action
You can adjust the Battery Size settings as follows:
Range of valuesIncrementDefault
50 Ah to 2000 Ah10 Ah440 Ah
975-0545-01-0137
Configuration
Menu (Advanced)
The advanced menu lists settings that provide you with additional control
over Freedom SW 3000. However, you may not have to adjust these
settings as part of regular operation. For a listing of advanced menu items,
see “Menu (Advanced)” on page 38.
In addition to several items from the basic menu, the Freedom SW 3000
advanced menu contains the following sub-menus and commands:
•Configure Inv/Chg (Configure Inverter/Charger)
•View Device Info
When you select a sub-menu and press Enter , a list of menu items appears.
These settings are only visible if Advanced Menu is select ed. To select the
Freedom SW 3000 Advanced Menu, see “Selecting the Freedom SW 3000
Advanced Menu” on page 28.
This section describes the menu items in detail. Each item is described as a
display or configurable setting, when to use the setting, and the outcome of
changing a setting.
Inverter
This feature is the same as described on the basic menu on page 33.
Charger
This feature is the same as described on the basic menu on page 33.
Power Share
Configure Inv/Chg (Configure Inverter/Charger)
Cfg Inv/Chg is a sub menu command. If you select this item, you’ll access a
list of sub-menu items. See “Configure Inv/Chg (Configure Inverter/
Charger)” on page 38.
Equalize
This feature is the same as described on the basic menu on page 34.
Clear Faults
This feature is the same as described on the basic menu on page 37.
View Device Info
For more information on this sub menu, Device Information, see “View
Device Info” on page 38.
Basic Menu
Purpose Selecting Basic Menu takes you back to the basic menu of the
Freedom SW 3000 only . Advanced menu items will no longer be visible on
the SCP.
When to use Use this setting when you want to return to the basic menu
of the Freedom SW 3000.
This feature is the same as described on the basic menu on page 33.
38Freedom SW 3000 Owner’s Guide
Sub-Menus
Configuration
When to use Displayed only if in charger mode when you wish to control
the maximum charge rate to your batteries.
Configure Inv/Chg Menu
Cfg/Inv Chg is a sub-menu. If selected, the following list of sub-menu items
appears.
Max Chg Rate
Full name Maximum charge rate
Configurable setting The actual battery charge rate is determined by two
things: the battery bank size setting (C) divided by 5 (C÷5) and the charge
rate setting (0 to 100%).
For example, if the battery bank size is set to 300 Ah (C) and the char ge rate
is set at 100%, the maximum charge rate is:
300 ÷ 5 = 60 amps × 100% which is a 60 amp charge rate.
If the charge rate setting is adjusted to 50%, the maximum cha rge rate is:
300 ÷ 5 = 60 amps × 50% which is a 30 amp charge rate.
The Freedom SW 3000 has a maximum charge rate of 150 amps. Even
though you can set a bank size of 2000 Ah, where C÷5 is 2000 ÷5 = 400
amps, the Freedom SW 3000 would still charge at 150 amp maximum.
Max Chg Rate[100%]
You can adjust the Max Chg Rate settings as follows:
Range of values IncrementDefault
10% to 100%10100%
Lo DC Volt
Full name Low DC input voltage shutdown
Configurable setting This setting lets you set the low voltage shutdown
level for the inverter.
Lo DC Volt[10.0V]
You can adjust the Lo DC Volt settings as follows:
RangeIncrementDefault
10 to 12 volts0.1 volt10 volts
When to use This setting limits the depth of discharge on your battery.
Batt Type
This feature is the same as described on the basic menu on page 37.
Batt Size
This feature is the same as described on the basic menu on page 37.
975-0545-01-0139
Configuration
Cfg AC Limits (Configure AC Limits)
Cfg AC Limits is a sub-menu. If selected, a list of sub-menu items appear.
For more information on this sub menu, Configure AC Limits, see page 41.
# Chg Stages
Full name Number of charge stages
Configurable setting These settings let you adjust your charger stages to
either two-stage charging or three-stage charging. The default setting for
# Chg Stages is 3Stage. (“Battery Charging Reference” on page 55.)
# Chg Stages[3Stage]
Eqz Volts
Full name Equalization voltage
Configurable setting This setting lets you set the desired equalization
voltage. This menu is displayed only if charger equalization is enabled.
Select a setting based on the battery manufacturer’s recommendation. For
more information, see “Battery Charging Reference” on page 55.
Eqz Volts[15.5V]
You can adjust Eqz Volts settings as follows:
Force Charge
Configurable setting This setting forces the charger to be enabled (On)
whenever you have re qualified AC. The default setting for Force Charge is
On (enabled).
Force Charge[On]
When to use Turn Force Charge to On if you want to automatically start
charging whenever you connect to a qualified AC input, regardless of
whether the Charger is Enabled or Disabled.
Turn Force Charge to Off if you want charging to be determined only by
whether the Charger is Enabled or Disabled.
Outcome If Force Charge is turned to On, the charger starts whenever
you have qualified AC.
Range of valuesIncrementDefault
13.5 to 15.5 VDC0.1 volts15.5 VDC
40Freedom SW 3000 Owner’s Guide
AC Limits (Configure AC Limits)
RISK OF DAMAGE TO EQUIPMENT
The following configuration settings adjust the quality of the AC input
source that the inverter/charger will qualify and pass through to your AC
loads. Voltage or frequency that is too high or too low for a particular
piece of load equipment may cause damage to that load.
Before adjusting these settings, refer to the electrical rating of connected
load equipment. Most equipment that is marked with a single voltage
(120 VAC, for example) rather than a range (110–125 VAC) can be
expected to run properly over the range of 108 VAC to 125 VAC, since
this is the normal supply range of electrical utilities.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
Configuration
When to use This setting lets you adjust the AC parameters when AC
supply is outside of the lower voltage range required for electrical
equipment.
Outcome The lower level of voltage that will be accepted as “good” by
the inverter/charger can be varied.
Lo AC Freq
Full name Low AC transfer frequency (AC under frequency level)
Configurable setting This setting lets you adjust the lowest frequency at
which the inverter/charger no longer qualifies AC as “good” and attempts to
transfer to invert mode.
Lo AC Freq[55Hz]
You can adjust Lo AC Freq settings as follows:
Lo AC Volt
Full name Low AC Transfer voltage (AC under voltage level)
Configurable setting Low AC Transfer voltage is the voltage below
which the inverter/charger no longer qualifies AC as “good”, opens the
relay, and attempts to transfer to Invert mode if Invert is enabled.
Lo AC Volt[90.0V]
You can adjust Lo AC Volt settings as follows:
Range of values Incr ementDefault
85 to 110 VAC1 volt90 VAC
Range of valuesIncrementDefault
55 to 58 Hz1 Hz55 Hz
When to use This setting can be used when the AC supply frequency is
lower than the set value required for the electrical equipment.
Outcome The lower frequency of the AC supply above which it will be
qualified as “good” by the inverter/charger can be varied.
Hi AC Volt
Full name High AC transfer voltage (AC over voltage level)
975-0545-01-0141
Configuration
Configurable setting This setting lets you adjust the voltage above
which the inverter/charger no longer qualifies AC as “good” and transfers
to Invert.
Hi AC Volt[135V]
You can adjust Hi AC Volt settings as follows:
Range of valuesIncrementDefault
120 to 145 VAC1 volt135 VAC
When to use This setting lets you adjust the AC parameters when AC
supply is outside the upper voltage range required for electrical equipment.
Outcome The upper limit of the voltage that will be qualified as “good”
by the inverter/charger can be varied.
Hi AC Freq
Full name High AC transfer frequency (AC over frequency level)
Configurable setting This setting lets you adjust the highest frequency at
which the Freedom SW 3000 no longer qualifies AC as “good” and
transfers to Invert.
Hi AC Freq[65Hz]
Range of valuesIncrementDefault
62 to 70 Hz1 Hz65 Hz
When to use This setting lets you adjust the AC parameters when the AC
supply is outside the higher frequency range required for electrical
equipment.
Outcome The highest frequency of the AC supply that will be qualified
as “good” by the inverter/charger can be varied.
You can adjust Hi AC Freq settings as follows:
42Freedom SW 3000 Owner’s Guide
View Device Info (View Device Information)
If you select the View Device Info, the Freedom SW 3000 Device Info
menu appears, as shown in Figure 25, and allows you to view the Fault,
W arn ing and Event logs and restore the default setting for the Freedom SW
3000.
On the menu, the scroll bar (the black rectangular shape on the right) moves
vertically as you scroll through the list, indicating where you are on the
menu.
Configuration
For an explanation of faults and warnings, see “Faults and Warnings” on
page 21. An event is an indicator of which of the system modes that the unit
has been in.
View Fa ult Log
The Fault log displays the 20 most recent faults for your reference.
View Warning Log
The Warning log displays the 10 most recent warning.
Figure 25
IMPORTANT:
additional menu items below the bottom edge of the display.
Device Info Menu
The Move Down arrow on the right of the menu indicates
975-0545-01-0143
Configuration
Restore Defaults
Configurable setting The Restore Default command restores the default
settings for each device.
Restore Defaults
When to use Adjust this setting when you wish to restore your settings to
defaults.
IMPORTANT:
When you select Restore Defaults, a warning message appears, as shown in
Figure 26:
Restoring to defaults will overwrite all of the stored values.
continuecancel
Figure 26
If you select continue, your settings will be restored to default.
If you select cancel, your existing settings will be retained and the Device
Info menu appears.
44Freedom SW 3000 Owner’s Guide
Restore Default Warning Message
Troubleshooting
Introduction
The Freedom SW 3000 is designed for high reliability of operation and has
a number of protection features to provide trouble free operation. If,
however, you have any problems operating your inverter/charger read this
troubleshooting chapter.
If you cannot resolve the problem, record the necessary information on the
form, “Information About Your System” on page 4. This information will
help your dealer or Xantrex Customer Service to assist you better when you
contact them.
ELECTRICAL SHOCK HAZARD
Do not disassemble the inverter/charger . The Freedom SW 3000 co ntains
no user-serviceable parts.
Failure to follow these instructions will result in death or serious
injury.
When a fault or warning message appears, you can acknowledge the
message to clear the screen. To acknowledge a fault or warning message,
press the Enter button on the SCP. This action does not clear the fault or
warning condition, so you should consult Table 8 and Table 9 for suggested
actions after you have acknowledged the message. Refer to the System Control Panel Owner’s Guide for more information on faults and warnings.
Fault Types
There are three types of fault messages: automatic faults, manual faults, and
escalating automatic faults. Table 6 describes how they differ in their
behavior and how you can respond to them when they appear on the SCP.
Table 6
Fault typeBehavior
Automatic faultsClear automatically if the fault condition that
Manual faultsRequire you to clear them by:
Faults Types and Behaviors
generated the message goes away. You can also
acknowledge automatic faults without waiting
for them to clear automatically.
•selecting Clear Faults on the Freedom SW
3000 or on the device that generated the fault
(if the fault condition still exists, the fault
message reappears)
•correcting the condition that caused the fault
975-0545-01-0145
Troubleshooting
Table 6
Faults Types and Behaviors
Fault typeBehavior
Escalating automatic
faults
Clear automatically if the fault condition goes
away, just like an automatic fault.
However, if an escalating automatic fault occurs
several times within a defined time period, the
escalating automatic fault becomes a manual
fault, requiring user intervention. For example, if
three faults occur in one minute, it will no longer
clear itself but becomes a manual fault. Then you
must identify the problem, correct the fault
condition, and clear the fault or reset the device.
Warning Types
There are two types of warnings: automatic and manual. When the Freedom
SW 3000 detects a warning condition, it displays a warning message on the
SCP.
Tab le 7 descr ibes how they differ in their behavior and in how you can
respond to them when they appear on the SCP.
Table 7
Warning typeBehavior
Automatic warningClear automatically if the fault condition that
Manual warningRequire you to acknowledge them before you
Warning Types and Behavior
generated the message goes away. You can also
acknowledge automatic warnings without
waiting for them to clear automatically.
can proceed with configuring or operating the
Freedom SW 3000. Manual warnings are usually
in the form of a
Yes/No question that you may acknowledge by
pressing the Enter button on the SCP for Yes and
the Exit button for No.
Refer to the System Control Panel Owner’s Guide for more information.
46Freedom SW 3000 Owner’s Guide
Troubleshooting Reference
Troubleshooting
This chapter provides you with troubleshooting tips to identify and solve
most problems that can occur with the Freedom SW 3000.
This chapter is divided into the following four sections:
SectionPage Number
General Troubleshooting
Guidelines
W a rning MessagesSee page 49.
Fault MessagesSee page 50.
Inverter Applications (Loads)See page 54.
See page 47.
General Troubleshooting Guidelines
This section will help you narrow down the source of any problem you may
encounter. Please read the following troubleshooting step s:
1.Check for a Warning or Fault message on the SCP. See “Warning
Messages” on page 49 and “Fault Messages” on page 50 for
descriptions of these messages and the specific actions to take. If a
message is displayed, record it before doing anything further.
2.As soon as possible, record on the form, “Information About Your
System” on page 69, the conditions at the time the problem occurred.
These details should include the following as well as any other
information asked for on page page 4:
•Loads the Freedom SW 3000 was running or attempting to run
•Battery condition at the time of failure (voltage, state of charge,
for example), if known
•Recent sequence of events (for example, charging had just
finished, we disconnected shore power as were preparing to leave
the RV park, but the inverter didn’t come on)
•Any known unusual AC input factors such as low voltage or
unstable generator output
•Extreme conditions which may have existed at the time
(temperature, vibrations, moisture, for example).
3.Attempt the solution indicated in Table 8 or Table 9.
975-0545-01-0147
Troubleshooting
4.If your Freedom SW 3000 or SCP is not displaying a Fault light, check
the following list to make sure that the present state of the installation
allows proper operation of the unit:
❐ Is the inverter/charger located in a clean, dry, adequately ventilated
place?
❐ Have the AC input breakers opened? If so, your pass through load may
have exceeded the rating of one or more of the input breakers.
❐ Are the battery cables adequately sized and short enough?
❐ Is the battery in good condition and are all DC connections tight?
❐ Are the AC input and output connections and wiring in good
condition?
❐ Are the configuration settings correct for your particular installation?
❐ Are the display panel and the communications cable properly
connected and undamaged?
❐ Is the battery temperature sensor and its cable properly connected and
undamaged?
5.Contact Xantrex Customer Service for further assistance. Please be
prepared to describe details of your system installation and provide the
model and serial number of the unit. See “Contact Information” on
page v for contact information.
48Freedom SW 3000 Owner’s Guide
Warning Messages
Troubleshooting
Only Battery Low warning exists for the FSW3000. This warning will be
recorded with a time stamp showing the date and time that the warning
appeared. The warnings have been recorded with a time stamp to let you
know the date and time that the warning appeared. See “Warning T ypes” on
page 46 for an explanation of automatic and manual warnings.
You can view the warning by selecting Warning Log from the Device Info
menu in the Freedom SW 3000 Advanced Menu.
To view a message from a warning list:
1.On the list, use the up arrow or down arrow button to highlight the
message you want to view.
2.Press Enter.
The complete message appears.
After viewing the message, you can return to the warning list by pressing
Exit or continue to the menu for the device that caused the fault by pressing
Enter. Ea ch time you return to t he list after viewing a complete messag e, the
viewed message is removed from the list.
If you have left the warning list, you can view them at any time from the
System Settings menu.
To view a fault list:
1.On the Select Device menu, highlight System and press Enter.
2.On the System Settings menu, highlight View Warning List.
3.Press Enter.
Table 8provides a detailed description of the warning message and
solution.
Table 8
Warning Message
Warning
NumberMessage
W12Battery
voltage is
getting low.
Recharge
battery.
Warning
TypeCauseSolution
AutomaticDC Under
Voltage
Warning
Recharge
batteries and
check
battery
cables from
inverter to
batteries for
loose
connections.
975-0545-01-0149
Troubleshooting
Fault Messages
When the Freedom SW 3000 detects a fault condition, the fault is displayed
on the SCP and also is indicated by the illuminated red Fault light on the
Freedom SW 3000 front panel. A fault affects the operation of the unit. See
“Fault Types” on page 45 for an explanation of the different fault types.
You can view the 20 most recent fault messages of the Freedom SW 3000
by selecting Fault Log from the Device Info menu in the Freedom SW 3000
Advanced Menu.
If several faults occur before you can acknowledge or clear them, they are
displayed together on a warning list. This list contains messages from every
Xanbus-enabled device, not just the Freedom SW 3000. You can select a
message and view its details from the fault list.
To view a message from a fault list:
1.On the list, use the up arrow or down arrow button to highlight the
message you want to view.
2.Press Enter.
The complete message appears.
After viewing the message, you can return to the fault list by pressing Exit
or continue to the menu for the device that caused the fault by pressing
Enter. Ea ch time you return to t he list after viewing a complete messag e, the
viewed message is removed from the list.
If you have left the fault list, you can view them at any time from the
System Settings menu.
To view a fault list:
1.On the Select Device menu, highlight System and press Enter.
2.On the System Settings menu, highlight View Fault List.
3.Press Enter.
50Freedom SW 3000 Owner’s Guide
Troubleshooting
Table 9provides a detailed description of the fault messages and solutions. If you are unable to resolve the problem after referring to this table, contact
your dealer or Customer Service.
Table 9
Fault Messages
Fault
NumberMessageFault TypeCauseSolution
F0Unit is too hot and has shut
down. See guide.
F2Unit is too hot and has shut
down. See guide.
F3Unit is too hot and has shut
down. See guide.
F4Battery over-temp. Inv/Chg
has shut down. See guide.
F5is too hot and has shut
down. See guide.
Automatic FET1 Over Temperature
Shutdown
AutomaticFET2 Over Temperature
Shutdown
Automatic Transformer Over
Temperature Shutdown
AutomaticBattery Over T emperature
Shutdown
Automatic Ambient Over T emperature
Shutdown
Clear the fault and attempt restart. Ensure
adequate ventilation around the Freedom
SW 3000. Reduce AC loads.
Clear the fault and attempt restart. Ensure
adequate ventilation around the Freedom
SW 3000. Reduce AC loads.
Clear the fault and attempt restart. Ensure
adequate ventilation around the Freedom
SW 3000. Reduce AC loads.
Clear the fault and attempt restart. Stop
charging, check battery voltage and
temperature. Check for excessive ambient
temperature and adequate ventilation in
the battery compartment.
Clear the fault and attempt restart. Ensure
adequate ventilation around Freedom SW
3000. Reduce AC loads.
975-0545-01-0151
Troubleshooting
Table 9
Fault Messages
Fault
NumberMessageFault TypeCauseSolution
F6Too many AC loads. Turn
some off, clear fault, try
again.
F9Battery voltage is too high.
See guide.
F10Battery is too low, can’t
invert. Recharge battery.
F11Battery is too low, can’t
invert. Recharge battery.
F23Inverter/Charger internal
failure. Service required.
Escalating Auto Fault.
Must occur 3 times in 30
seconds before becoming a
manual fault.
AutomaticDC Over Voltag e
AutomaticDC Under Voltage
AutomaticDC Under Voltage
Escalating Auto Fault.
Must occur 3 times in 30
seconds before becoming a
manual fault.
AC Overload Shutdown
(AC OUTPUT)
Shutdown
Shutdown (Immediate)
occurs if DC voltage is
below 8 volts DC
Shutdown occurs if DC
voltage is below 10 volts
DC.
AC Over Voltage
Shutdown (Inverter AC
output)
Clear the fault and attempt restart. Reduce
AC loads.
Check that AC input wiring is not
connected to the AC output.
Clear the fault and attempt restart. Ensure
battery voltage is 10–16 VDC at Freedom
SW 3000 terminals. Check all other
charging source outputs, battery cables.
Clear the fault and attempt restart.
Recharge batteries. Check battery cable
connections.
Clear the fault and attempt restart.
Recharge batteries. Check battery cable
connections.
Escalating Auto Fault.
Must occur 3 times in 60
seconds before becoming a
manual fault.
Manual AC Backfeed ShutdownService required.
Manual Battery Under Temperature
ManualNo IPC communicationService required.
ManualDead battery charger
AC Under Voltage
Shutdown (Inverter AC
output)
Fault
timeout
Service required.
Clear the fault and attempt one restart. Try
restart again when ambient temperatur e is
warmer or gently warm the battery.
Try restarting dead battery charging once.
Then check the condition of the battery
and replace if necessary.
975-0545-01-0153
Troubleshooting
Inverter Applications
The Freedom SW 3000 performs differently depending on the AC loads
connected to it. If you are having problems with any of your loads, read this
section.
Resistive Loads
These are the loads that the inverter finds the simplest and most efficient to
drive. Voltage and current are in phase, which means they are in step with
one another. Resistive loads usually generate heat in order to ac complish
their tasks. Toasters, coffee pots, and incandescent lights are typical
resistive loads. It is usually impractical to run larger resistive loads—such
as electric stove and water heaters—from an inverter due to their high
current requirements. Even though the inverter may be able to
accommodate the load, the size of battery bank required would be
impractical if the load is to be run for long periods.
Motor Loads
Induction motors (motors without brushes) require two to six times their
running current on start up. The most demanding are those that start under
load (for example, compressors and pumps). Of the capacitor start motors
(typical in drill presses, band saws for example), the largest you can expect
to run is 1 hp. Universal motors are generally easier to start. Since motor
characteristics vary, only testing will determine whether a specific load can
be started and how long it can be run.
If a motor fails to start within a few seconds or loses power after running for
a time, it should be turned off. When the inverter attempts to start a load that
is greater than it can handle, the inverter will turn itself off after a few
seconds.
54Freedom SW 3000 Owner’s Guide
Battery Charging Reference
This section describes the multistage charging algorithm (formula) of the
Freedom SW 3000.
Battery Types
Freedom SW 3000 charges flooded (or wet) lead-acid, gel, AGM (absorbed
glass mat), and custom batteries. See “Batt Type” on page 16 for
information on selecting your battery type.
Flooded (or wet) batteries have removable battery caps for refilling with
distilled water and testing the electrolyte.
Gel batteries have the electrolyte in the form of a gel rather than a liquid
and do not require topping up. Gel batteries are sealed and the battery caps
are not removable.
AGM (Absorbed Glass Mat) batteries are similar to gel batteries except
that the electrolyte is absorbed into a fiberglass matting.
Custom Custom is configured by the dealer, factory, or service center for
battery types other than those listed above.
RISK OF BATTERY DAMAGE
Since the Freedom SW 3000 can only select one battery type setting for
all batteries connected to its bank, do not mix battery types. All connected
batteries should either be: Flooded (or wet) or Gel or AGM or Custom.
Failure to follow these instructions can damage the unit and/or
damage other equipment.
975-0545-01-0155
Battery Charging Reference
Charge Algorithm Stages
Three-Stage charging
If three-stage charging is enabled, the Freedom SW 3000 will charge
batteries in a sequence known as three-stage charging. The charging voltage
delivered to the battery depends on the battery:
•type setting
•temperature (by switch setting or battery temperature sensor)
•state of charge
The three automatic stages are:
•bulk
•absorption
•float
See Figure 27 for a graph of the three-stage charging profile.
There is a fourth stage, equalization, which is initialized manually as it is
only performed occasionally and only on flooded (or wet) batteries.
Bulk Charge In the first stage—the bulk charge—Freedom SW 3000
delivers its full-rated output current. This constant current is delivered to
the batteries until the battery voltage approaches its gassing voltage—
typically around 13.5 volts for 12 volt batteries. The bulk charge stage
restores about 75% of the battery’s charge.
The exit from bulk stage to the next stage, absorption, occurs under the
following condition:
•battery voltage is more than the gassing voltage (VG) for a specified
amount of time (3 minute default).
With an AC reconnec t to quali fied AC from the utili ty power or a generator
during the bulk stage, the unit will return to the bulk stage.
Absorption Charge During the first part of absorption charge, the
Freedom SW 3000 delivers its full rated output current until the absorption
voltage is reached. At this point, the Freedom SW 3000 will transition to a
constant voltage mode by keeping the charge voltage constant at the
absorption voltage level, and the battery gradually reduces the charging
current it demands as the battery attains full charge.
The absorption stage has the following exit criteria:
•Overall time in absorption timeout (ΔTA) has a default of 6 hours.
•Time in constant voltage absorption timeout (ΔT
hour.
•Charge current level drops below a specified limit (I
amount of time, which has a default of 2% of C in Ah for 3 minutes.
See “Charge Algorithm Definitions” on page 58 for more information.
With an AC reconnect during the absorption stage, the unit will transition to
the float stage for three-stage charging and no-float stage for two-stage
charging.
Float Charge In the third stage—the float charge—which is a
maintenance mode, the output voltage of the charger is reduced to a lower
level, typically about 13.5 (VF1) volts to maintain the battery’s charge
without losing electrolyte through gassing.
With AC reconnected during this stage, the unit will return to the float
stage.
has a default of 1
CV)
) for a specified
H
56Freedom SW 3000 Owner’s Guide
Equalization Charge The equalization charge must be manually initiated
from the SCP because it is not required each time the battery is recharged.
Equalization is a deliberate overcharge designed to return each cell to
optimum condition by reducing sulfation and stratification in the battery.
The overcharge helps the battery to reach and maintain peak capacity.
An equalization charge should be performed only on flooded, vented (nonsealed or “wet”) batteries. It should be performed only if recommended by
the battery manufacturer and only as often as specified.
After initiating an equalize charge cycle, the charger will always execute a
bulk and absorption charge stage before starting the actual equalize charge
stage. The equalize charge stage has a default current and voltage setpoint
at 10% of C in Ah and 15.5 Vdc, respectively. During the equalize charge
stage, the charger will produce current equal to the current setpoint as long
as the battery voltage is still less than the voltage setpoint. When the voltage
setpoint is reached, the charger will change its cu r rent output to keep the
battery voltage steady at the voltage setpoint level.
There is a timeout (default is 1 hour) for the equalize charge stage. The
charger will exit equalize after the ti meout has occurred, even if the voltage
setpoint has not been reached. Should another equalize cycle be required, it
has to be manually initiated from the SCP.
Should an AC reconnect occur during the equalize charge stage, the charger
will return to the float/no-float charge stage, depending on which one is
selected.
Battery Charging Reference
Two-Stage Charging
If the two-stage charge is enabled, the charger finishes the absorption
charge but does not go to float mode because some battery manufacturers
advise against floating their batteries. The Freedom SW 3000 goes into a
monitoring mode instead where the charger monitors the batteries but does
not float them.
A new two-stage charge cycle will be initiated under the same conditions as
for three-stage charging.
The numbers presented in these tables are base numbers only and will vary
with factors such as temperature compensation and battery type.
IMPORTANT:
AGM battery.
A
CV
F
E
Absorption
Timeout
(hours)
Constant
Voltage
Absorption
Timeout
(hours)
Float
Timeout
(days)
Equalize
Timeout
(hours)
The custom battery factory defaults are the same as for an
(or wet)GelAGM
666
111
777
1NANA
975-0545-01-0159
Battery Charging Reference
Battery Charger Interruption
If battery charging is interrupted in bulk charge (for example, AC is
disconnected, or a fault occurs), the unit will return to bulk charge when
battery charging resumes.
If battery charging is interrupted in any stage other than bulk, the unit will
go to float charge when battery charging resumes.
However, a new bulk char ge cycle is in itiated when battery char ging begins,
if:
•the battery drops below 12.5 Vdc for 15 minutes (V
15-minute countdown is independent of mode: for example, inverting,
bulk charging, or float charging, and
•7 days have passed from the time the charger completed Absorption
).
(ΔT
F
) i.e., the
F2
60Freedom SW 3000 Owner’s Guide
Specifications
NOTE: Specifications are subject to change without prior notice.
Physical Specifications
Base Unit Dimensions and Weight:
L × W × H385×340×200 mm (15.2×13.4×7.9 in.)
Net Weight30.9 kg (68.1 lbs)
All inverter specifications are at nominal conditions: ambient temperature
of 77 °F (25 °C), 3000 watt resistive load, 12 volts DC inverting on the
RS3000, 120 volts AC, unless otherwise specified.
Inverter Specifications
Output wave formSine wave
Total harmonic voltage
distortion
Output power3000 W continuous
Surge rating6000 W for ten seconds
AC output voltage120 VAC ± 5%
Input DC voltage rating12 VDC nominal, 10 to 16 VDC
AC output frequency60.0 ± 0.05 Hz
<5%
Inverter Specifications
Power factor (lag or lead)0 to 1.0
Peak efficiency>91%
Efficiency at 3000W>82%
No load power draw<3.5 A
DC low voltage shutdown10 volts
DC over voltage shutdown16 volts
All charging specifications are at nominal conditions: ambient temperature
of 77 °F (25 °C), 120 VAC, 60 Hz input, unless otherwise specified.
Float)
Two-stage charge (Bulk, Absorption)
The default charging method is threestage.
975-0545-01-0161
Specifications
Charger Specifications
Without a battery temperature
sensor
With a battery temperature
sensor
Equalization cycleYes, manual via SCP
Number of independent battery
banks
Battery bank size settings50 – 2000 Ahr
Battery type settingsFlooded, AGM, Gel, Custom
Power factor corrected
charging
Input power factor at full
charge rate
Three settings with the following
temperature values:
Cool 50 °F (10 °C)
Warm 77 °F (25 °C)
Hot 104 °F (40 °C)
The default value for this setting is
Hot, and it can only be changed by a
dealer, factory, or service centre.
The temperature compensation
coefficients on a 12 volt battery are as
follows:
Flooded: 27 mV × (25 °C – BTS °C)
Gel: 27 mV × (25 °C – BTS °C)
AGM: 21 mV × (25 °C – BTS °C)
1
Yes
> 0.95
Charger Specifications
AC input voltage85 – 135 VAC
AC input frequency60 Hz nominal, 55 – 65 Hz operating
range
Minimum battery voltage5.0 VDC
Maximum DC output voltage16.0 VDC
Peak charger efficienc y≥ 84%
Maximum charge current150 A
Maximum charge current150 A
62Freedom SW 3000 Owner’s Guide
Specifications
All transfer specifications are at nominal conditions: ambient temperature
of 77 °F (25 °C), 120 VAC, 60 Hz input, unless otherwise specified.
Transfer and General Specifications
Transfer time—utility to invert 20 ms
Minimum AC input voltage for
transfer
Maximum AC input voltage
for transfer
Minimum AC input frequency
for transfer
Maximum AC input frequency
for transfer
CoolingFan-cooled, temperature controlled.
Supported AC input typesSplit phase (up to 30 amps per line)
85 VAC RMS
135 VAC RMS
55 Hz
65 Hz
Dual input (up to 30 amps per line)
Environmental Specifications
Nominal Ambient temperature 77 °F (25 °C)
Maximum Operating
Temperature
Storage temperature range–40 ° to 185 °F (–40 to 85 °C)
Humidity: Operation/Storage≤ 95% RH, non-condensing
140 °F (60 °C) See “Invert Power
Derating versus Ambient Temperatur e”
on page 64.
Regulatory Approvals
SafetyCSA C22.2 No. 107.1
UL 458
EMCFCC Part 15B Class B
Industry Canada ICES-0003 Class B
Fan Operation
The internal cooling fans are automatic and temperature-controlled.
NOTE: This internal temperat ure of the inverter/charger may be caused by
heat in the inverter/charger or by high ambient temperature.
975-0545-01-0163
Specifications
Invert Power Derating vs. Ambient Temperature
The inverter/charger delivers up to 3000 watts of sine wave output power .
See figure below for temperature derating information.
Maximum power available for at least one hour
3000
2200
Output Power (W)
-20-100102030405060
Ambient Temperature (°C)
Figure 28
If the unit is in elevated ambient temperature above 60 °C, you are required
to reduce power draw according to the figure to avoid over-temperature
shutdown.
Invert Power Derating versus Ambient Temperature
Charger Mode
Charger output (bulk mode) is 150 amps DC to 40 °C ambient. In higher
ambients, the charger will automatically derate (reduce output current) to
maintain internal temperatures at a safe level. Output at 60 °C ambient is
approximately 75 amps.
64Freedom SW 3000 Owner’s Guide
Warranty and Return Information
Warranty
What does this warranty cover and how long does it last? This
Limited W a rranty is provided by Xantrex Technology Inc. (“Xantrex”) and
covers defects in workmanship and materials in your Freedom SW 3000
Inverter/Charger. This warranty period lasts for 24 months from the date of
purchase at the point of sale to you, the original end user customer, unless
otherwise agreed in writing (the “Warranty Period”). You will be required
to demonstrate proof of purchase to make warranty claims.
This Limited Warranty is transferable to subsequent owners but only for the
unexpired portion of the W a rranty Period. Subsequent owners also require
original proof of purchase as described in “What proof of purchase is
required?”
What will Xantrex do? During the Warranty Period Xantrex will, at
its option, repair the product (if economically feasible) or replace the
defective product free of charge, provided that you notify Xantrex of the
product defect within the Warranty Period, and provided that Xantrex
through inspection establishes the existence of such a defect and that it is
covered by this Limited Wa rranty.
Xantrex will, at its option, use new and/or reconditioned parts in
performing warranty repair and building replacement products. Xantrex
reserves the right to use parts or products of original or improved design in
the repair or replacement. If Xantrex repairs or replaces a product, its
warranty continues for the remaining portion of the original Warranty
Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from
repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and
return shipment to the customer via a Xantrex-selected non-expedited
surface freight within the contiguous United States and Canada. Alaska,
Hawaii and outside of the United States and Canada are excluded. Contact
Xantrex Customer Service for details on freight policy for return shipments
from excluded areas.
How do you get service? If your product requires troubleshooting or
warranty service, contact your merchant. If you are unable to contact your
merchant, or the merchant is unable to provide service, contact Xantrex
directly at:
Te lephone:1 800 670 0707 (toll free North America)
Direct returns may be performed according to the Xantrex Return Material
Authorization Policy described in your product manual. For some products,
Xantrex maintains a network of regional Authorized Service Centers. Call
Xantrex or check our website to see if your product can be repaired at one
of these facilities.
975-0545-01-0165
Warranty and Return Information
What proof of purchase is required? In any warranty claim, dated
proof of purchase must accompany the product and the product must not
have been disassembled or modified without prior written authorization by
Xantrex.
Proof of purchase may be in any one of the following forms:
•The dated purchase receipt from the original purchase of the
product at point of sale to the end user; or
•The dated dealer invoice or purchase receipt showing original
equipment manufacturer (OEM) status; or
•The dated invoice or purchase receipt showing the product
exchanged under warranty.
What does this warranty not cover? Claims are limited to repair and
replacement, or if in Xantrex's discretion that is not possible,
reimbursement up to the purchase price paid for the product. Xantrex will
be liable to you only for direct damages suffered by you and only up to a
maximum amount equal to the purchase price of the product.
This Limited Warranty does not warrant uninterrupted or error-free
operation of the product or cover normal wear and tear of the product or
costs related to the removal, installation, or troubleshooting of the
customer's electrical systems. This warranty does not apply to and Xantrex
will not be responsible for any defect in or damage to:
a)the product if it has been misused, neglected, improperly installed,
physically damaged or altered, either internally or externally, or
damaged from improper use or use in an unsuitable environment;
b)the product if it has been subjected to fire, water, generalized
corrosion, biological infestations, or input voltage that creates
operating conditions beyond the maximum or minimum limits listed in
the Xantrex product specifications including but not limited to high
input voltage from generators and lightning strikes;
c)the product if repairs have been done to it other than by Xantrex or its
authorized service centers (hereafter “ASCs”);
d)the product if it is used as a component part of a product expressly
warranted by another manufacturer;
e)component parts or monitoring systems supplied by you or purchased
by Xantrex at your direction for incorporation into the product;
f)the product if its original identification (trade-mark, serial number)
markings have been defaced, altered, or removed;
g)the product if it is located outside of the country where it was
purchased; and
h)any consequential losses that are attributable to the product losing
power whether by product malfunction, installation error or misuse.
ARRANTY. SOMESTATES, PROVINCESANDJURISDICTIONSDONOTALLOW
LIMITATIONSOREXCLUSIONSONIMPLIEDWARRANTIESORONTHEDURATIONOFAN
IMPLIEDWARRANTYORONTHELIMITATIONOREXCLUSIONOFINCIDENTALOR
CONSEQUENTIALDAMAGES, SOTHEABOVELIMITATION(S) OREXCLUSION(S) MAY
NOTAPPLYTOYOU. THIS LIMITED WARRANTYGIVESYOUSPECIFICLEGALRIGHTS.
Y
OUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE, PROVINCE
TOPROVINCEORJURISDICTIONTOJURISDICTION.
975-0545-01-0167
Warranty and Return Information
Return Material Authorization Policy
For those products that are not being repaired in the field and are being
returned to Xantrex, before returning a product directly to Xantrex you
must obtain a Return Material Authorization (RMA) number and the
correct factory “Ship To” address. Products must also be shipped prepaid.
Product shipments will be refused and returned at your expense if they are
unauthorized, returned without an RMA number clearly marked on the
outside of the shipping box, if they are shipped collect, or if they are
shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction
manual ready for reference and be prepared to supply:
•The serial number of your product
•Information about the installation and use of the unit
•Information about the failure and/or reason for the return
•A copy of your dated proof of purchase
Record these details on page 69.
Return Procedure
Package the unit safely, preferably using the original box and packing
materials. Please ensure that your product is shipped fully insured in the
original packaging or equivalent. This warranty will not apply where the
product is damaged due to improper packaging.
Include the following:
•The RMA number supplied by Xantrex Technology Inc. clearly
marked on the outside of the box.
•A return address where the unit can be shipped. Post office boxes
are not acceptable.
•A contact telephone number where you can be reached during
work hours.
•A brief description of the problem.
Ship the unit prepaid to the address provided by your Xantrex customer
service representative.
If you are returning a product from outside of the USA or
Canada
and are fully responsible for all documents, duties, tariffs, and deposits.
In addition to the above, you MUST include return freight funds
If you are returning a product to a Xantrex Authorized Service
Center (ASC)
not required. However, you must contact the ASC prior to returning the
product or presenting the unit to verify any return procedures that may
apply to that particular facility and that the ASC repairs this particular
Xantrex product.
A Xantrex return material authorization (RMA) number is
Out of Warranty Service
If the warranty period for your product has expired, if the unit was damaged
by misuse or incorrect installation, if other conditions of the warranty have
not been met, or if no dated proof of purchase is available, your unit may be
serviced or replaced for a flat fee.
To return your product for out of warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and
follow the other steps outlined in “Return Procedure” on page 68.
Payment options such as credit card or money order will be explained by
the Customer Service Representative. In cases wher e the minimum flat fee
does not apply, as with in complete uni ts or units with exc essive dam age, an
additional fee will be charged. If applicable, you will be contacted by
Customer Service once your unit has been received.
68Freedom SW 3000 Owner’s Guide
Information About Your System
Warranty and Return Information
As soon as you open your Freedom SW 3000 Inverter/Charger package,
record the following information and be sure to keep your proof of
purchase.
❐ Serial Number
❐ Product Number
❐ Purchased From
❐ Purchase Date
If you need to contact Customer Service, please record the following details
before calling. This information will help our representatives give you
better service.
❐ Type of installation (e.g.
RV, truck)
❐ Length of time inverter/
charger has been installed
❐ Battery/battery bank size
❐ Battery type (e.g. flooded,
sealed gel cell, AGM)
______________________
815-3000
______________________
______________________
______________________
______________________
______________________
______________________
❐ DC wiring size and length
❐ Alarm sounding?
❐ Description of indicators
on front panel
❐ Appliances operating
when problem occurred
❐ Description of problem
________________________________________________
______________________
______________________
______________________
______________________
______________________
975-0545-01-0169
Xantrex Technology Inc.
1 800 670 0707 Tel toll free
1 408 987 6030 Tel direct
1 800 994 7828 Fax toll free
customerservice@xantrex.com
www.xantrex.com
975-0545-01-01Printed in China.
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