Western Digital My Net Switch User Manual

My Net™

Switch

User Manual

WD® Service and Support

Should you encounter any problem, please give us an opportunity to address it before
returning this product. Most technical support questions can be answered through our
knowledge base or e-mail support service at http://support.wdc.com. If the answer is not
available or, if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This
30-day period starts on the date of your first telephone contact with WD technical support.
E-mail support is free for the entire warranty period and our extensive knowledge base is
available 24/7. To help us keep you informed of new features and services, remember to
register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status,
and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

• WD Community – Share your thoughts and connect with other users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware,
and system software versions available.

North America

English/Spanish 855.842.5370

Mexico

South America

Chile 1230 020 5871
Venezuela 0800 100 2855 Asia Pacific
Peru 0800-54003 Australia 1 800 42 9861
Uruguay 000 413 598 3787 China 800 820 6682/[phone]
Argentina 0800 4440839 Hong Kong [phone]
Brazil 0800 7704932 India 1 800 200 5789

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

001 8002754932 Europe

Europe (toll free)*

Middle East
Africa

Indonesia [phone]
Japan 0120 994 120 / 00531 65 0442
Korea 02 703 6550
Malaysia [phone]/1 800 88 1908/

Philippines 1 800 1441 0159
Singapore [phone]/[phone]/

Taiwan [phone]/[phone]

00800 ASK4 WDEU
(00800 27549338)

[phone]
[phone]
[phone]

[phone]

[phone]

Table of Contents

1 Important User Information . . . . . . . . . . . . . . . . . . . . 1

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Recording your WD Product Information . . . . . . . . . . . . . . . . . . . . . 2

Registering your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . 4

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

4 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 1 - Connect to Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 2 - Connect the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 3 - Connect Network Devices and Computers. . . . . . . . . . . . . 6

Wall Mounting (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

6 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Warranty Information (All Regions Except Australia/New Zealand) .11

Warranty Information (Australia/New Zealand only) . . . . . . . . . . . . . 12

TABLE OF CONTENTS – i

1

MY NET SWITCH

USER MANUAL

Important User Information

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use
can result in electric shock or fire hazard. The safeguards incorporated into this unit
will protect you if you observe the following procedures for installation, use, and
servicing.



Read these instructions.



Keep these instructions.



Heed all warnings.



Follow all instructions.



Do not use this apparatus near water.



Clean only with dry cloth.



Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.



Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.



Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.



Only use attachments/accessories specified by the manufacturer.



Unplug this apparatus during lightning storms or when unused for long periods
of time.



Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.



Carefully read and follow the Quick Install Guide and User Manual.



Do not operate this device outside the temperature range of 5°C–35°C
(41°F–95°F).



Do not drop or shake the device.



Do not move the device when it is powered on.



Power supply cords should be routed so that they are not likely to be walked on or
pinched by items placed upon them or against them.



Do not overload wall outlets.

For additional safety information, refer to www.wdc.com.

IMPORTANT USER INFORMATION – 1

MY NET SWITCH

USER MANUAL

Recording your WD Product Information

In the following table, write the serial and model numbers of your new WD product.
You can find this information on the label on the bottom of the device. You should
also note the date of purchase. This information may be required when requesting
technical support.

Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

Registering your WD Product

Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of
your first telephone contact with WD technical support. Register your WD product
online at http://register.wdc.com.

Accessories

For U.S. residents, visit www.shopwd.com to view additional accessories. For users
outside the U.S., visit http://support.wdc.com.

IMPORTANT USER INFORMATION – 2

2

MY NET SWITCH

USER MANUAL

Product Overview

Thank you for purchasing the My Net Switch. This user manual provides
step-by-step instructions for installing and using your new switch. For the latest WD
product information and news, visit our website at www.westerndigital.com.

My Net Switch offers a better entertainment experience with port-based network
trafficking through its eight Gigabit Ethernet ports. Customize media traffic by
connecting your devices to the color-coded high, medium or low priority port of your
choice.

Create a better entertainment experience – Prioritize and customize your media
entertainment using the color-coded high, medium and low priority Ethernet ports so
your favorite entertainment is always ready to enjoy.

Eight Gigabit Ethernet ports – With plenty of ports for your networked TV, DVR,
Blu-ray™ player, game console, cable/satellite set top box, and media player you can
stream Full HD 1080P content at speeds up to 1000 Mbps with no latency or lag.

Smart port power management – Featuring intelligent port power management,
My Net Switch automatically powers down unused ports to save power. It also
automatically detects cable length of connected devices and adjusts power
consumption accordingly to optimize energy usage.

Plug-and-play – Designed to work right out of the box. Just connect your HDTV,
game console, Blu-Ray player, computer, media player and more to immediately and
easily extend your home network.

The perfect complement for My Net routers – With matching Gigabit Ethernet
connectivity, there is no degradation of service between the My Net Switch and your
WD router. Also compatible with other manufacturers’ Gigabit Ethernet routers.

Space saving design – With its small footprint, My Net Switch can be easily
mounted on the wall to save space while you extend your home entertainment
network.

Package Contents

My Net Switch

AC power adapter

Quick Install Guide

PRODUCT OVERVIEW – 3