Welltech ATA-171P, ATA-171, ATA-171M V2.0 Manual

ATA-171/172/171P/171M (ATA-S1/S2/P/M)
User’s Guide
ATA-171/172/171P
/171M
(ATA-S1/S2/P/M)
V2.0
2007/08/23
0
ATA-171/172/171P/171M (ATA-S1/S2/P/M)
Copyright and Trademarks
Specifications are subject to change without notice. WELLTECH is a registered trademark and/or its affiliates in Taiwan and certain other countries. Copyright © 2007 WELLTECH Computer Co., Ltd. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.
Safety Instructions and Approval
Safety Instructions
z To assure the finest performance, please read this manual carefully before
install or operating the unit. Keep it in a safe place for future reference.
z Only authorized and qualified personnel may install or repair this product.
Do not try to open or repair the unit yourself.
z Install the unit in a well ventilated, cool, dry, clean place, away from
windows, direct sunlight, heat sources, vibration, dust, moisture, or cold. Don't touch the antenna unnecessarily.
z To prevent fire or electrical shock, don’t expose to rain or water. z Do not operate the unit upside-down. It may overheat possibly causing
damage.
z Grounding or polarization – Precaution should be taken so that the
grounding or polarization of the unit is not defeated.
z To prevent damage by lightning, disconnect the power cord from the wall
outlet during an electrical storm.
z The voltage to be used must be the same as that specified on this unit.
Using this unit with a higher voltage than that which is specified is dangerous and may result in a fire or other type of accident causing damage. WELLTECH will not be held responsible for any damage resulting from use of this unit with a voltage other than that which is specified.
z Sudden temperature changes and storage or operation in an e xtremel y
humid environment may cause condensation inside the unit.
z When not planning to use this unit for long period of time (i.e., vacation,
etc.), disconnect the AC power plug from the wall outlet.
z Keep the unit out of reach of children. z When you want to dispose of the unit, please follow local regulations on
conservation of the environment.
User’s Guide
1
Warranty
Firmware & Documents Updates
We warrant to the original end user (purchaser) that the products shall be confirmed to the relevant specifications and shall be free from defects in workmanship and materials for a period of one (1) year from date of purchase from the dealer. Please keep your purchase receipt as it serves as proof of date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materia ls, we will, at our discretion, repair or replace the defective products or components, without charge for either parts or labor, to whatever extent we deem necessary tore-store the product to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be offered solely at our discretion. This warrant y will not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. The warranty does not cover the bundled or licensed software of other vendors. Defects which do not significantly affect the usability of the product will not be covered by the warranty. We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
It’s due to the continuous evolution of WELLTECH Computer Co., Ltd., this model will be regularly upgraded. Please consult the WELLT ECH web site for more information on latest firmware, tools and documents. http://www.welltech.com
ATA-171/172/171P/171M (ATA-S1/S2/P/M)
User’s Guide
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
Introduction.......................................................................................................................................4
1
1.1 Hardware Overview...............................................................................................................4
1.2 Software Overview................................................................................................................4
2 Keypad Interface for The ATA........................................................................................................... 5
3 Setup the ATA by Web Browser (LAN connection)...........................................................................7
3.1 Login......................................................................................................................................7
3.2 System Information for the ATA.............................................................................................9
3.3 Phone Book...........................................................................................................................9
3.4 Phone Setting......................................................................................................................10
3.5 Hot line................................................................................................................................20
3.6 Alarm setting.......................................................................................................................21
3.7 Network...............................................................................................................................21
3.8 Virtual Server Setting..........................................................................................................26
3.9 DMZ Setting........................................................................................................................27
3.10 PPTP Settings.....................................................................................................................28
3.11 SIP Settings.........................................................................................................................29
3.12 NAT Trans. ..........................................................................................................................34
3.13 Others..................................................................................................................................35
3.14 MAC Clone setting..............................................................................................................43
3.15 System Auth........................................................................................................................43
3.16 Save Change ......................................................................................................................44
3.17 Update Rom firmware:........................................................................................................45
3.18 Reboot.................................................................................................................................47
4 Setup the ATA by using Console (Hyper Terminal).........................................................................48
4.1 Configure the COM port......................................................................................................48
4.2 Login into the ATA ...............................................................................................................49
4.3 Using CLI command to configure the ATA ..........................................................................50
5 How to make a phone call.............................................................................................................. 56
User’s Guide
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)

1 Introduction

This user’s manual is for 1-port FXS and 1-port FXO (FXO only supported in ATA171M) VoIP terminal adapter (ATA). This user’s manual will explain the IVR instruction, web configuration, and command line configuration for the ATA. Before using the ATA, some setup processes are required to make the ATA work properly. Please refer to the Setup Menu for further information.

1.1 Hardware Overview The ATA has the following interfaces for Networking, telephone interface, LED indication, and power

connector.
1.1.1 Two RJ-45 Networking interface, these two interfaces support 10/100Mps Fast Ethernet. you can connect one RJ-45 Fast Ethernet port to the ADSL or Switch, and connect the other one to your computer.
1.1.2 One RJ-11 Type analog telephone jack and line interfaces. You can connect one analog telephone to the terminal adapter or one PSTN line.
1.1.3 LED Indication: There are three LED indicators in the ATA to show the Power, Register, and Off-Hook indication.

1.2 Software Overview

Network Protocol Tone
SIP v1 (RFC2543), v2 (RFC3261)
IP/TCP/UDP/RTP/RTCP
IP/ICMP/ARP/RARP/SNTP
TFTP Client/DHCP Client/ PPPoE Client
Telnet/HTTP Server
DNS Client
NAT/DHCP Server
Codec
G.711: 64k bit/s (PCM)
G.726: 16k / 24k / 32k / 40k bit/s (ADPCM)
G.729A: 8k bit/s (CS-ACELP)
G.729B: adds VAD & CNG to G.729
Voice Quality
VAD: Voice activity detection
CNG: Comfortable noise generator
LEC: Line echo canceller
Packet Loss Compensation
Adaptive Jitter Buffer
Call Function
Ring Tone
Ring Back Tone
Dial Tone
Busy Tone
Programming Tone
Phone Function
Volume Adjustment
Speed dial key
Phone book
Flash
IP Assignment
Static IP
DHCP
PPPoE
Security
HTTP 1.1 basic/digest authentication for Web setup
MD5 for SIP authentication (RFC2069/ RFC 2617)
QoS
ToS field
User’s Guide
Call Hold
Call Waiting
Call Forward
Caller ID
3-way conference
DTMF Function
In-Band DTMF
Out-of Band DTMF
SIP Info
SIP Server
Registrar Server (three SIP account)
Outbound Proxy
NAT Traversal
STUN
Configuration
Web Browser
Console/Telnet
IVR/Keypad
Firmware Upgrade
TFTP
Console
HTTP
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)

2 Keypad Interface for The ATA

You can use the PSTN phone keypad to operate the ATA. Please follow the instruction to configure
your terminal adapter.
Group IVR Action IVR Menu Choice Parameter(s) Notes:
Function
Function
Function Reboot #195# None
Function Factory Reset #198# None
Function Function Function Enable VLAN #118# None Function Disable VLAN #119# None Function Function
Function
Function
Function Blind Transfer #510# None
Function
Function
Function
Info Info Info Check IP Type #121# None Info Info Info
Info
Info
Setting Set DHCP client #111# None The system will change to DHCP
Dial out from
PSTN Line
Unlock keypad
setting
Enable PPTP
client
Disable PPTP
client
Enable Call
Waiting
Disable Call
Waiting
Enable
Anonymous
Disable
Anonymous
Attendant
Transfer
3-way calling (IP
Conference)
Attendant
Transfer
Check WAN IP
Address
Check LAN IP
Address
Check the Phone
Number
Check Network
Mask
Check Gateway
IP Address
Check Primary
DNS Server
Setting
Check Firmware
Version
0
#190# None
#116# None #117# None
#138# None #139# None
#140# None
#141# None
#511# None
#512# None
#514# None
#126# None #120# None
#122# None #123# None #124# None
#125# None
#128# None
None
Press 0* can pass call to PSTN Line, user can dial out from PSTN Line. (For 171P and 171M) After you unlock keypad setting, then you may configure the ATA. After you hear “Option Successful,” hang-up. The system will reboot automatically. System will automatically reboot. WARNING: ALL “User-Changeable” NONDEFAULT SETTINGS WILL BE LOST! This will include network and service provider data. System will automatically reboot and PPTP client will be enabled System will automatically reboot and PPTP client wll be disabled System will automatically reboot and VLAN will be enabled. System will automatically reboot and VLAN will be disabled System will automatically reboot and Call Waiting will be enabled. System will automatically reboot and Call Waiting will be disabled. System will automatically reboot and Send Anonymous CID will be enabled. System will automatically reboot and Send Anonymous CID will be disabled.
Can only be performed in a phone call conversation. For 171M, this will transfer the current IP line to another IP line. Can only be performed in a phone call conversation. For 171M, this will transfer the line to IP from PSTN (must be in IP mode to execute this command) Can only be performed in a phone call conversation. Can only be performed in a phone call conversation. For 171M, this will transfer the line to PSTN from IP (must be in PSTN mode to execute this command)
IVR will announce the current WAN IP address of the ATA IVR will announce the current LAN IP address of the ATA IVR will announce if DHCP in enabled or disabled. IVR will announce current in use VoIP number IVR will announce the current network mask of the ATA. IVR will announce the current gateway IP address of the ATA.
IVR will announce the current setting in the Primary DNS field.
IVR will announce the version of the firmware running on the ATA.
User’s Guide
5
Setting
Setting
Setting
Setting
Setting Set Codec #130+[1-8]#
Setting Setting
Setting
Setting
Setting
Set Static IP
Address
Set Network
Mask
Set Gateway IP
Address
Set Primary DNS
Server
Set Handset
Gain
Set Handset
Volume
Set Auto
Configuration
Mode
Set Auto
Configuration
For TFTP Server
Set Auto
Configuration
For FTP Server
#112xxx*xxx*xxx*xxx#
#113xxx*xxx*xxx*xxx#
#114xxx*xxx*xxx*xxx#
#115xxx*xxx*xxx*xxx#
#131+[00~15]# Handset Gain from 0~15 #132+[00~12]# Handset Volume from 0~12
#137X#
#135xxx*xxx*xxx*xxx#
#136xxx*xxx*xxx*xxx#
ATA-171/172/171P/171M (ATA-S1/S2/P/M)
User’s Guide
Enter IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point. Enter value-using numbers on the telephone keypad. Use the * (star) key when entering a decimal point. Enter IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point. Enter IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point. 1:G.711 u-Law, 2: G.711 a-Law, 4: G.729a, 5: G.726 16K, 6: G.726 24K, 7: G.726 32K, 8: G.726 40K,
Select the auto configuration mode, in the X field, you can press the following; 0:OFF 1:TFTP 2:FTP Enter IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point. Enter IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point.
Client type DHCP will be disabled and system
will change to the Static IP type.
Must set Static IP first.
Must set Static IP first.
Must set Static IP first.
You can set the codec you want to the first priority.
You can set the Handset gain to proper value, default is 6 You can set the Handset volume to proper value, default is 10
You can set the auto configuration method you want, default is off
Must set auto configuration method to TFTP first
Must set auto configuration method to FTP first
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
p
)

3 Setup the ATA by Web Browser (LAN connection)

The ATA provides a built-in web server. You can use a Web browser to configure the A TA. For more detail instructions, please refer to the procedures below.
Step 1
Connect a straight through cable from the ATA’s LAN port to a hub or switch, while making sure that your computer is also connected to the same hub or switch.
Step 2
Make sure you set your computer’s network setting to DHCP mode (obtain IP address automatically). This is done in the Network Connections option that can be accessed in Control Panel.
Step 3
Open your web browser and in the address field, input the following IP address “http://192.168.123.1:9999”. The diagram below will show you an example of the web page menu:
htt
://192.168.123.1:9999(LAN Port’s default IP

3.1 Login.

Figure 1. Login Page
User’s Guide
3.1.1 Please input the username and password into the blank field. The default setting is:
1. For Administrator, the username is: root; and the password is: test. If you use this account to
login, you can configure all the setting.
2. For normal user , the u sername is: user; and the p a ssword is: test. If you use thi s account to login,
you will not be able to configure any SIP settings due to authorization level.
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
3.1.2 Click the “Login” button will move into the ATA web based management information page.
3.1.3 If you change the setting in the Web Management interface, please do remember to click the “Submit” button in that page. After you finished the change of the setting, click the “Save” function in the left side, and click the Save Button. When you finished the setting, please click the Reboot function in the left side, and click the Reboot button in that page. After the system restart, all the setting can work properly.
User’s Guide
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3.2 System Information for the ATA.

3.2.1 When you login the web page, you can see the ATA current system information like firmware version, company… etc in this page.
3.2.2 Also you can see the function lists in the lef t side. You can use mouse to click the function you want to set up.
ATA-171/172/171P/171M (ATA-S1/S2/P/M)
User’s Guide

3.3 Phone Book

3.3.1 In Phone Book page contains (from page 1~14).
3.3.2 Phone : show serial number.
3.3.3 Name : setting other side telephone number
3.3.4 URL : other side IP address
Figure 1. System Information
Example :
When you dial 1# the device should search phone book,if search match number 1 will send out “070000002@192.168.15.210”, if not got match number will send out 1.

-1- If you need to add a phone number into the phone book, you need to input the position, the name, and the phone number (by URL type). When you finished a ne w phone list, just click the “Add Phone” button.

-2- If you want to delete a phone number, you can select the phone number you want to delete then click “Delete Selected” button.

-3- If you want to delete all phone numbers, you can click “Delete All” button.

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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
User’s Guide

3.4 Phone Setting

3.4.1 In Phone Setting contains Call Forward, SNTP Settings, Volume Settings, DND Settings,
3.4.2 Call Forward function: you can setup the phone number you want to forward in this page.
Figure 2. Speed Dial
Auto Answer, Caller ID, Dial Plan Settings, Flash Time Settings, Call Waiting, and T.38(FAX) Setting, Hot line Settings and Alarm Sett ings functions.
There are three type of Forward mode. You can choose All Forward, Busy Forward, and No Answer Forward by click the icon.
-1- All Forward: All incoming call will forward to the number you choosed. You can input the name(description) and the phone number in URL field. If you select this function, then all the incoming call will direct forward to the speed dial number you choose (Note: PSTN
forwarding is only supported in ATA171M).

-2- Busy Forward: If you are on the phone, the new incoming call will forward to the number you choosed. You can input the name(description) and the phone number in URL field.

-3- No Answer Forward: : If you can not answer the phone, the incoming call will forward to the number you choosed. You can input the name(description) and the phone number in URL field. Also you have to set the Time Out time for system to start to forward the call to the number you choosed (Note: PSTN forwarding is only supported in 171M).

-4- When you finished the setting, please click the Submit button.

-5- If there is nothing need to change, please click the Save Change Item in the left side, then click the Save button. The change you made will save into the system and the system will Reboot automatically.

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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
User’s Guide
Figure 3. Forward Setting
3.4.3 SNTP Setting function: you can setup the primary and second SNTP Server IP Address, to get the date/time information. Also you can base on your location to set the Time Zone, and how long need to synchronize again. When you finished the setting, please click the Submit button.
Figure 4. SNTP Setting
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
3.4.4 Volume Setting function: you can setup the Handset Volume, Ringer Volume, and the Handset Gain. When you finished the setting, please click the Submit button.

-1- Handset Volume is to set the volume for you can hear from the handset.

-2- Ringer Volume is to set the ringer volume for you can hear.

-3- PSTN-Out Volume is is to set the volume for you can hear from the PSTN side (Note: Only
supported in ATA171M).

-4- Handset Gain is to set the volume send out to the other side’s handset.

-5- PSTN-In Gain is to set the volume send out to the other side (Note: Only supported in
ATA171M).

-6- When you finished the setting, please click the Submit button.

-7- If there is nothing need to change, please click the Save Change Item in the left side, then click the Save button. The change you made will save into the system and the system will Reboot automatically.

User’s Guide
Figure 5. Volume Setting
3.4.5 DND Setting function: you can setup the DND Setting to keep the phone slience. You can choose Always Block or Block a period.

-1- Always DND: All incoming call will be blocked until disable this feature.

-2- DND Period: Set a time period and the phone will be blocked during the time period. If the “From” time is large than the “To” time, the Block time will from Day 1 to Day 2.

-3- When you finished the setting, please click the Submit button.

-4- If there is nothing need to change, please click the Save Change Item in the left side, then click the Save button. The change you made will save into the system and the system will Reboot automatically.

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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
User’s Guide
Figure 6. DND Setting
3.4.6 Auto Answer (For 171M only)
-1- You can choose to disable or enable Auto Answer feature.
-2- Auto Answer Counter: Specifies how many ring tones will be heard before it is switched to IP or PSTN line (depending on the type of incoming call). Default value is 3, you can set between 0~8.
-3- You can choose to disable or enable PIN code feature. When a PIN code is set on the ATA device, once the auto answer counter value is encountered (for example 3 rings), you will hear a continuous series of beeps, the caller then must specify the PIN set followed by the hash key “#” to dial out and transfer to the second line. If the original call is IP, then it will be dialed out to PSTN and vice versa.
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
User’s Guide
3.4.7 Caller ID function: you can set the device to show Caller ID in your PSTN Phone or IP Phone.
-1- There are four selection of Caller ID. You need to base on your environment to set the Caller ID function for FSK or DTMF. When you change the setting, please also double check the PTT seting in Others. You need to choose the correct country code then the Caller ID will be effect.
-2- When you finished the setting, please click the Submit button. If there is nothing need to change, please click the Save Change Item in the left side, then click the Save button. The change you made will save into the system and the system will Reboot automatically.
Figure 7. Caller ID Setting
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
3.4.8 Dial Plan Settings function: This function is when you input the phone number by the keypad but you don’t need to press “#”. After time out the system will dial directly. When you finished the setting, please click the Submit button. If there is nothing need to change, ple ase cli ck the Save Change Item in the left side, then click the Save button. The change you made will save into the system and the system will Reboot automatically.
User’s Guide
Figure 8. Auto Dial Setting
Drop Prefix - No (add number): when the rule match will direct add
number
- Yes (reduce number): when the rule match will cut match number then add you setting number
Replace rule1 Setting dial number rule
+: or xxx: number limit
Dial Now (*) When there is a number that matches this field, the device will
automatically dial the number specified. However, first digit
cannot be set to 0, because the feature Dial Now is unable to detect first digit as 0. Therefore if Dial Now is set to 0xxxx, the system will not be able to send out this piece of
information
Auto Dial Time Wait setting time then auto dial number Submit [Button] Save setting value
Reset [Button] Clean all setting
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
For example:
1: Drop prefix: No, Replace rule 1: 002, 8613+8662
Explanation If you dial a number that has a prefix matching 8613 or 8662, the device will automatically
User’s Guide
append the number 002 in front of the dialed number, therefore the number that will be dialed out is [002+8613+xxx] or [002+8662+xxx] depending on which of the two numbers were dialed.
2Drop prefix: Yes, Replace rule 2: 006, 002+003+004+005+007+009
Explanation : If you dial a number that has a prefix matching 002, 003, 004, 005, 007 or 009, the device will
drop all these numbers and replace it with 006, therefore the number that will be dialed out is [006+xxx].
3:Drop prefix: No, Replace rule 3: 009, 12
Explanation If you dial a number that has a prefix matching 12, the device will automatically append the
number 009 in front of the dialed number, therefore the number that will be dialed out is [009+12+xxx].
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ATA-171/172/171P/171M (ATA-S1/S2/P/M)
4:Drop prefix: No, Replace rule 4: 007, 5xxx+35xx+21xx
Explanation: This replacement rule will check if the first digit of the number is 5 followed by any three digits, if
it is, the device will automatically append 007 to the dialed number. Therefore the number that will be dialed out is [007+5xxx]. This rule will also check whether the first two digits of the number dialed by the user is 35 or 21 followed by any two digits, if it matches, the device will automatically append 007 to the dialed number. Therefore the number that will be dialed out is [007+35xx] or [007+21xx] correspondingly. However, if the user dials a number that does not match the rule, for inst ance 534, the device will detect that only 2 digits were inputted to the end of the digit 5, not three, as a result the device will only dial the number 534 without appending 007. Likewise, if the number dialed does not match any of the prefix rules, only the original number will be dialed.
5:Auto Dial Time: 5 Explanation: While dialing a number, once the user stops pressing the keypad for 5 seconds, the device
will commence the dialing process. For example, if the user dials 58946869 and stops dialing for 5
User’s Guide
seconds, this number will be dialed. You can set this option within the range of 3 – 9 seconds.
6: Dial now: *xx+#xx+11x+xxxxxxxx
Explanation 1: If the number dialed matches the rule “*xx”, it will automatically dial the dialed number, e.g. *00, *01, *02… *99. If the user happens to dial more digits in the end such as *001111, the system will detect that the first two matches the rule, and send out the number *00 regardless of the remaining digits. Hence the name Dial Now.
Explanation 2: If the number dialed matches the rule”#xx”, it will automatically dial the dialed number, e.g. #00, #01, #02… #99. If the user happens to dial more digits in the end such as #001111, the system will detect that the first two matches the rule, and send out the number #00 regardless of the remaining digits. Hence the name Dial Now.
Explanation 3: If the number dialed matches the rule “1 1x”, then it will automatically dial the dialed number, e.g. 1 10, 11 1, 112…1 19. If the user happens to dial more digits in the end such as 1 101 234 the system wil l detect that the first three matches the rule, and send out the num be r 110 regardless of the remaining digits. Hence the name Dial Now.
Explanation 4: If it detects the number dialed is 8 digits, then it will automatically send out the number dialed, e.g. 12345678.
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