3-YEAR LIMITED WARRANTY ON NEW M678 AND ON M679 ONE PER ROOM
INSTRUMENTS. 1-YEAR LIMITED WARRANTY ON NEW M679 INSTRUMENT
Instrumentation purchased new from Welch Allyn, Inc. (Welch Allyn) is warranted to
be free from original defects in material and workmanship under normal use and
service for a period of three years for the
year for the
shall be fulfilled by Welch Allyn or its authorized representative repairing or replacing
at Welch Allyn's discretion, any such defect, free of charge for parts and labor.
Welch Allyn should be notified via telephone of any defective product and the item
should be immediately returned, securely packaged and postage prepaid to Welch
Allyn. Loss or damage in shipment shall be at purchaser's risk.
Welch Allyn will not be responsible for loss associated with the use of any Welch Allyn
product that (1) has had the serial number defaced, (2) has been repaired by anyone
other than an authorized Welch Allyn Service Representative, (3) has been altered, or
(4) has been used in a manner other than in accordance with instructions.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY IMPLIED WARRANTY OR
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR OTHER
WARRANTY OF QUALITY, WHETHER EXPRESSED OR IMPLIED. WELCH ALLYN
WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
M678 and one per room M679
M679
from the date of first shipment from Welch Allyn. This warranty
:
and one
The information in this manual has been carefully reviewed and is believed to be
accurate; however, no responsibility is assumed for inaccuracies. Furthermore, this
information does not convey to the purchaser of Welch Allyn or Diatek devices any
license under the patent rights to the manufacturer.
ivWelch-Allyn, Inc.
Page 7
SPECIFICATIONS
Case Dimensions
•
(nominal):
Case Material:
•
Weight (nominal):
•
Input:
•
Display range:
•
Laboratory Accuracy:
•
Clinical Accuracy:
•
Push buttons:
•
Mode Button:
•
Probes:
•
Power Source:
•
Battery Operating Life:
•
2.25 in. x 3 in. x 7 in
5.7 cm x 7.6 cm. x 17.8 cm
ABS Plastic
10.25 ounces with batteries and probe
Welch Allyn Thermistor Probe. P/N 02678-000
This manual describes both the Model 678 and the Model 679 thermometers.
The bulk of the discussion is equally applicable to both products. Where there
are differences, it will be noted as to which instrument the discussion applies.
The Welch Allyn Model 678 and 679 Thermometers are the next generation of
thermistor based medical grade thermometers providing the accuracy and ease of use
of thermistor technology as in the well known Model 675. The Model 678 and Model
679 provide a Normal mode oral temperature in about 4 seconds, significantly faster
than the typical 30-40 second average time to temperature in earlier products.
Basic end user operation of the Model 678 and Model 679 is covered in the
Manual
will help you determine if the Model 678/679 is functioning properly and, if it is not,
refer you to the proper section to isolate the problem.
Note:
and this manual assumes an understanding of these operations. This chapter
There are many things that can be done to check operation before the unit is
disassembled. This section will cover these normal operating actions.
User’s
Basic System Description
The thermometer system consists of five main components: The batteries, the
thermometer instrument, the wall mount, the probe and the probe cover.
BatteriesThe Model 678 and Model 679 thermometers use three standard
alkaline “AA” cells. These batteries are readily available and
provide long life for reduced down time. No battery charging is
required.
Note:
The use of Ni-Cad rechargeable batteries is allowed. The
nominal cell voltage of 1.2 volts for Ni-Cad (vs. 1.5 volts for
alkaline) combined with the lower actual capacity than
alkaline will result in a much shorter time between battery
charges than alkaline battery life.
InstrumentThe main instrument operates very similarly to the Model 675.
Basic operation has been kept similar to that of the Model 675 to
ease learning and use.
Wall MountThe wall holder is easily secured to a wall (or rolling stand). An
optional locking mechanism with a removable key for securing the
instrument is available. Through the use of available long probe
cords, the thermometer can be used without removing it from the
wall holder.
ProbeThe probe is similar to earlier probes. Model 670/675 probes
are incompatible with Model 678/Model 679 instruments, but
Model 767 and Welch Allyn Vital Signs Monitor probes can be
used in Model 678/Model 679 thermometers.
Probe CoversThe probe covers are unchanged from previous models and are
compatible across all Welch Allyn and Diatek thermistor based
thermometers.
Welch Allyn’s thermistor-based probes can be identified by color
combinations as indicated in the following table.
Handle
Color
Top
Color
Cord
Color
Connector
Color
Model #Probe
Type
GreenGreenGreen or BlackGreenM600Oral
RedRedGreen or BlackGreenM600Rectal
GreenGreenGreenModular Phone styleM650Oral
RedRedGreenModular Phone styleM650Rectal
WhiteBlueWhiteBlueM670/M675Oral
WhiteRedWhiteRedM670/M675Rectal
WhiteBlueWhiteWhite with latchM678/679/767Oral
WhiteRedWhiteWhite with latchM678/679/767Rectal
1-2Welch-Allyn, Inc.
Page 11
Operational Characteristics
Self Tests
Instrument Reset/Self Tests
If a problem is reported with an instrument, it is preferred that the user investigate
operation
before
recommended starting point in the checkout process.
The batteries must be removed from the instrument to reset the internal
microprocessor electronics. Follow the battery removal instructions in the
Maintenance
Caution: After battery removal, any remaining charge due to internal
capacitance must be discharged to achieve a proper reset. After the
batteries are out, press the Mode or Timer button for about 5 seconds.
The electronics will now properly reset upon new battery installation.
1. Remove the probe from the probe storage well and unplug the probe connector
from the instrument by depressing the locking tab and pulling on the connector
body. Do not pull on the cord.
2. While watching the display, install the batteries per the instructions in the
Preventive Maintenance
the unit is reset. However, resetting the electronics is the
Preventive
section.
section and observe the power up self test.
The self test includes several internal microprocessor self tests, instrument electronics
tests and the display test. If there are internal electronics problems detected by the
self tests, the error “|X|” icon will be displayed and an audible tone will sound. Refer
to the
Error Codes
in the
Troubleshooting
section for an explanation.
Display Test
The display test begins with each display segment and icon being individually lit in
brief and rapid succession. Immediately after this, all display segments and icons are
simultaneously illuminated briefly followed by a display of the software revision in this
instrument. The beeper also briefly sounds at the beginning of the test. At the end of
the test, the display goes blank.
Figure 2 - M678 Display
Note:
If a probe is installed during this power up time, the probe type will be displayed
as the last item before the display blanks. At this point, there should be no
probe connected to the instrument.
If there is no display, any missing segments, or no beeper, refer to the
Troubleshooting
SureTemp® Model 678/SureTemp® Model 6791-3
section.
Page 12
Technical Manual
Probe Warmer Circuit Self Tests
Proper instrument functionality should be verified first as described in the
Reset/Self Tests
section (above) before a probe is installed. With a properly
Instrument
functioning instrument, the probe can be run through the self test. If the instrument is
functioning properly and a probe is installed, the instrument will initiate the probe
warmer self test during the instrument reset self test and whenever a probe is
plugged in.
If an instrument has passed the
Instrument Reset/Self Tests
section, install the
probe connector and observe the display of the probe type. For Models 678 and 679,
the probe type will display for approximately 2 seconds.
If the display does not show “OrL” or “Aly” with an Oral/Axillary probe plugged in,
•
or “rEC” with a Rectal probe plugged in, there is a problem with either the probe or
the probe connector in the instrument.
If the display goes blank after the probe type display, the probe has passed its
•
tests and the instrument is ready for use. Do not withdraw the probe during this
self test.
If the display shows the malfunction icon |X|, refer to the
•
Troubleshooting
section.
Note:
Handle the probe only by the probe handle, not the metal shaft. When
removing a probe, disconnect the connector by pressing the locking tab and
pulling on the connector body. Do not pull it by the cord.
If there are any problems with probe initialization, refer to the
Troubleshooting
section.
Battery Life
Under normal use, battery life is expected to provide approximately 5,000 temperature
measurements. This number is based on a 22.2°C (72.0°F) ambient temperature,
with the security features turned off. Colder ambient temperatures, excessive security
alarms, use of non-alkaline batteries, and other usage patterns can reduce battery life.
Instruments are shipped with fresh batteries, but we cannot guarantee full life from the
first set of batteries due to potential long storage times between shipping and actual
use. Battery life can also be reduced by storage at elevated temperatures.
If you are experiencing short battery life, refer to
Troubleshooting
section.
Battery Life Problems
in the
1-4Welch-Allyn, Inc.
Page 13
Operational Characteristics
Normal Mode
After instrument and probe warmer self tests, the system is ready for use. Normal
mode operation is the rapid mode of temperature taking. This is the default mode and
is automatically selected when the probe is withdrawn from the probe well.
1. Upon withdrawal of the probe from its storage well, every segment on the display
will be illuminated. Watch for the display to change from the all segments test to
the probe type display; “OrL/Aly” or “rEC”, depending on the probe and algorithm
type , followed by °C or °F, whichever is selected. This display might take several
seconds to appear. At the same time that the probe type is displayed, a short
beep will sound.
2. At this point, load a probe cover and take a temperature.
To change between the Oral and the Axillary algorithms; place the instrument in
Ready mode as described above, and press the Mode button for approximately two
seconds. Observe that the display changes between “Orl” and “Aly” every time the
Mode button is pressed for more than two seconds.
Note:
It is possible that the display will switch from the probe type display to the
“walking segments” display and back again several times before the probe is
inserted in the mouth. This is acceptable operation and will not adversely
effect the temperature taken.
The thermometer will automatically switch to Monitor mode under some conditions.
These are:
If the prediction algorithm has not been activated for more than 60 seconds after
•
taking the probe out of the storage well.
If the instrument determines that room temperature is above 33.9°C (93.0°F).
•
If the thermometer is unable to predict an oral temperature after 15 seconds due
•
to improper technique such as excessive probe movement.
With correct use, the patient’s temperature will be displayed in about 4 seconds for
Model 678 and for Model 679. The instrument will beep to signal completion of the
Normal mode temperature cycle.
Note:
The thermometer reads the probe temperature immediately upon removal from
the storage well. If the probe was just placed into the storage well from a
previous temperature and immediately extracted, insufficient time may have
passed to allow the probe to cool to room temperature. This will result in the
instrument determining room temperature to be higher than actual. This could
result in the instrument switching to Monitor mode immediately if it detects
room temperature to be above 33.9°C (93.0°F).
For best results, the user
should wait at least 30 seconds between Normal mode temperatures.
If the probe is left out of the storage well after completion of a Normal mode
temperature, the unit will shut down after 30 seconds to conserve power. Simply
replace the probe in the storage well to prepare for the next temperature.
SureTemp® Model 678/SureTemp® Model 6791-5
Page 14
Technical Manual
Monitor Mode
The instrument can be placed in Monitor mode by pressing and holding the Mode
switch for two seconds after a predictive (normal) temperature has been taken. This
mode will be indicated on the display by a capital M in the bottom right corner. Monitor
mode provides a direct readout of the probe temperature.
This mode of operation has the ability to provide long term monitoring of a patient’s
temperature. Unlike Predictive mode, Monitor mode will follow a temperature as it
rises or falls.
The typical slow rise in temperature when Monitor mode is used is due mainly to the
mouth temperature slowly recovering from placement of the colder (room
temperature) probe. The probe itself is actually very fast at rising to the temperature
of its surroundings, usually within a few seconds. Because of this slow mouth
recovery, the recommended time to wait before recording a Monitor mode oral
temperature is 3 minutes. Similarly, the recommended waiting period for an axillary
temperature taken in Monitor mode is 5 minutes.
Monitor mode is also useful in testing the accuracy of the combined probe/instrument
system when the probe can be warmed to a known temperature, as with a Welch Allyn
Model 9600 Calibration Tester or in a circulating water bath.
Note:
The instrument will shut off automatically if the probe temperature remains
below 28.9°C (84.0°F) or above 42.2 °C (108.0 °F) for more than 5 minutes.
If Monitor mode does not display expected temperatures or exhibits other problems,
refer to the
Troubleshooting
section.
Pulse Timer Mode (Model 678 only)
Pulse Timer mode is activated from a Low Power or Recall mode by pressing the
Timer button. Whenever the unit enters the Pulse Timer mode, it will emit an audio
beep at 0, 15, 30, 45 and 60 seconds. The display will then count up one second at a
time, “01”, “02”, ..., “60”.
Pulse timer mode will be terminated automatically upon completion of a 60 second
count and go back to low-power mode. The pulse timer can be shut off at anytime
during the 0-60 count by pressing the Timer button, the Mode button or removing the
probe from the probe holder. Connecting a probe will also terminate the pulse timer.
If the timer does not work or exhibits other problems, refer to
Troubleshooting
section.
Backlight (Model 678 only)
The backlight is turned on automatically in any mode except Low Power. Once the
backlight is turned on, it will automatically shut off whenever the instrument goes into
Low Power mode.
Timer Problems
in the
The backlight provides a display light for use in dark rooms. The LCD is backlit such
that all readings are clearly readable in a darkened room from a distance of 18 inches.
If the backlight does not work or is showing other problems refer to the
Problems
1-6Welch-Allyn, Inc.
section in the
Troubleshooting
section.
Backlight
Page 15
Operational Characteristics
F/C Conversion
When a final temperature is displayed (in Normal, Recall, or Monitor mode), pressing
and releasing the Mode button will toggle the temperature between °F/°C.
Note:
A recalled temperature will be displayed in whichever scale (°F/°C) is selected
at the time of recall. This can also be changed during display.
If pressing the Mode button does not change the scale of the displayed temperature,
refer to
Mode Button Problems
in the
Troubleshooting
section.
Temperature Recall
Whenever the instrument is in Low Power or Pulse Timer mode, pressing and
releasing the Mode button will cause the most recent predicted temperature to be
displayed for 5 seconds. An “A”, “O”, or “R” will be displayed near the lower right
corner of the LCD, designating Axillary, Oral and Rectal temperatures for the recalled
temperature. Pressing the Pulse Timer button will interrupt the temperature recall
function.
Note:
No Monitor temperatures will be saved for recall. When a temperature is
recalled, the mode in which it was obtained (axillary, oral or rectal) will be
shown independent of the present mode.
If the last temperature can not be recalled, refer to
Troubleshooting
the
section.
Temperature Recall Problems
in
Biotech Mode
To enter this special program mode:
1. Place the thermometer in the wall holder.
2. Press and hold the Mode button, and at the same time remove the probe from the
probe well.
Press the Mode button approximately 2 seconds to move sequentially through the
various program categories. Changes within each category can be made by
momentarily pressing and releasing the Mode button.
Upon entering the Biotech mode, the following features and selections become
available. A number is provided in the flag area to indicate which Biotech category is
displayed.
To exit Biotech mode at any time, insert the probe into the probe well. Replacing the
probe into the probe holder returns the unit to normal operation. The Biotech mode
will automatically time out after 5 minutes of inactivity.
SureTemp® Model 678/SureTemp® Model 6791-7
Page 16
Technical Manual
If you cannot enter the Biotech mode, refer to
Troubleshooting
section.
Biotech Mode Problems
in the
FunctionSettings
1. Software VersionObserve the display, The display should show “r X.X” where
“X.X” is a number such as 2.3. This can be helpful when
discussing operation with Welch Allyn customer support.
Press the Mode button for more than two seconds to
advance to the Default Algorithm.
2. Default Algorithm
Oral/Axillary Modes
Three settings are available to set the default predictive
algorithm: oral, axillary or last prediction. To change the
default algorithm, momentarily press the Mode button to
advance to the next algorithm. The instrument will be placed
in the selected algorithm after the probe has been returned
to the probe well. When replacing the batteries, the power-up
setting is the oral predictive algorithm.
Press the Mode button for more than two seconds to
advance to the Battery Voltage.
3. Battery VoltageThis section displays the current battery voltage with 10 mV
resolution. The battery is considered acceptable if it
measures higher than 3.4 volts. New batteries should
produce 4.5 volts or more. Each thermometer is factory
tested for accuracy down to a supply voltage of 2.9 volts. At
3.2 volts, the low battery indicator (battery icon) will flash.
When the battery voltage is 3.0 volts or less, the low battery
indicator will display without flashing. Three double beeps
are generated, followed by a blank display. At this point
temperature taking is disallowed.
4. Predictive Temperature
Counter
This section displays the count of the number of predictive
temperature actuations that have occurred since last cleared
(in 100’s). Replacing the batteries will clear the counter. The
power-up setting is 0.
5. Anti-Theft Temperature
Counter System
(Model 678 only)
The user can select the anti-theft time out based upon a
predictive temperature counter that can be set as 0, 25, 50,
100 and 200 (0=disabled).
The unit will not function when the predictive temperature
•
counter has reached the user set parameter. The unit will
display a warning consisting of a digit representing the
last 5 counts (i.e. 5,4,...1,) and will display “SEC” on the
LCD for five seconds when the probe is returned to the
storage channel after the temperature is complete or
after 30 seconds with the final temperature displayed.
When the unit enters the alarm state, it will double beep
•
for approximately 10 seconds and display “SEC” on the
LCD. This function is deactivated at power-up.
1-8Welch-Allyn, Inc.
Page 17
Operational Characteristics
6. Instant Anti-Theft
Audio Alarm System
(Model 678 only)
7. Error Log (Function 5
in the Model 679)
The user can select an anti-theft option that instructs the
instrument to beep continuously (beginning after
approximately 5 seconds) whenever the unit is removed from
the wall holder.
The user must defeat the Instant Anti-Theft Audio Alarm
•
within 30 seconds after removal from the wall holder by
holding the Mode button and removing the probe from
the probe well, or by returning the unit to the wall holder.
After 30 seconds, the instrument must be returned to the
•
wall holder to silence and reset the Instant Anti-Theft
Audio Alarm.
Once in the Instant Anti-Theft Audio Alarm state, the
•
instrument will continue the audio alarm until power is
exhausted or until the unit is returned to the wall holder.
Note:
At power-up, this mode is deactivated.
The instrument will save the last 10 error messages that
occur and display those messages in a last in first viewed
sequence. While in error log, the display reads E x.x. To
display the next error, momentarily press the mode button.
Note:
Battery removal will clear the error log of all error
messages.
SureTemp® Model 678/SureTemp® Model 6791-9
Page 18
Technical Manual
1-10Welch-Allyn, Inc.
Page 19
2. PREVENTIVE MAINTENANCE
The following preventive maintenance is recommended to maximize uninterrupted
service with the M678 and M679 SureTemp Thermometers. Units which are in service
on a regular basis should have the following preventive maintenance performed every
6 months:
1. Visually inspect the thermometer for physical damage which might cause future
product failure.
2. Clean the unit per instructions in the
Directions for Use
manual supplied with the
thermometer and/or per the instructions below.
3. Perform the Power-Up Display test, Startup Display test and Model 9600
Calibration Testing procedure found in the
Model 9600 Operation Manual
.
Units which are stored for an extended period and not used should have the following
performed every 12 months:
1. Replace the batteries according to the procedures found in the
Directions for Use
manual.
2. Perform the Power-Up Display test, Startup Display test and Model 9600
Calibration Testing procedure found in the
Model 9600 Operation Manual
.
Cleaning and Sterilization
Routine Cleaning
Clean the exterior of both the Model 678 or Model 679 instrument, the wall mount and
the probe as needed. Wipe all surfaces with a clean cloth dampened with warm water
and a mild detergent, alcohol, or a nonstaining disinfectant such as Sporicidin Spray
and Towelettes
LCD faceplate. Make sure that the cloth is damp, but not too wet.
Note:
Do not allow cleaning solution to run inside the instrument.
thermometer into the cleaning solution.
probe.
1
or MetriSpray cleanser2. Care should be taken to not scratch the
Never
immerse the
Never
autoclave the thermometer or
ETO Gas Sterilization Procedure
When no other form of decontamination such as a germicidal wipe is acceptable, a
low temperature (not to exceed 48.9°C [120°F]) ETO gas sterilization cycle may be
used. Refer to your institution’s standard operating procedure for the length of the
cycle.
1
Sporicidin is a registered trademark of Sporicidin International (800) 424-3733.
2
MetriSpray is a trademark of Metrex Research Corporation (800) 841-1428.
SureTemp® Model 678/SureTemp® Model 6792-1
Page 20
Technical Manual
This type of sterilization may cause some hazing of glossy plastic surfaces and should
be used only when absolutely necessary.
1. Ensure that the probe is removed from its storage well and disconnected from the
2. Remove any probe covers from the probe and from the probe cover storage well.
instrument.
3. Remove the batteries following the instructions in the
Replacement
section below.
Battery Removal and
WARNING: Leaving batteries in the thermometer during the sterilization
procedure
may present an explosion hazard.
4. Wrap the thermometer in a standard sterilization type packaging such as the
Baxter Tower Dualpeel Sterilization Pouch.
5. ETO gas sterilize at a temperature not to exceed 48.9°C (120°F) and aerate.
6. Remove the sterilization packaging.
7. Before installing the batteries and probe, allow the probe and instrument to
stabilize to room temperature for at least one hour.
8. Reinstall the batteries (see
Battery Removal and Replacement
below) and verify
a successful self test.
9. Install the probe connector and insert the probe into the storage well to start the
probe initialization process.
10. Verify proper calibration of the thermometer and probe using the Welch Allyn
Model 9600 Calibration Tester.
Battery Removal and Replacement
1. Using a flat surface, lay the thermometer on its front panel.
2. Remove the
PROBE COVER BOX HOLDER
on the back of the instrument by
pressing with thumb and middle finger on the “dimples” located in the sides of
PROBE COVER BOX HOLDER
COVER BOX HOLDER
.
. The batteries are located under the
PROBE
3. Remove the batteries by pulling on the ribbon located under them.
4. Press either the Mode or the Timer button for approximately five seconds to
discharge the electronics.
5. Install 3 new “AA” batteries according to the battery polarities marked inside the
battery compartment. Verify that the thermometer completes self-test, then goes
blank.
CAUTION:
6. Reinstall the
2-2Welch-Allyn, Inc.
Incorrect battery polarity may result in damage to the thermometer.
PROBE COVER BOX HOLDER
.
Page 21
3. CALIBRATION TESTING
The Calibration Key provides a convenient means of testing the thermometer.
Calibration Key Procedure
1. Extract the probe and disconnect it from the thermometer.
2. Insert the Calibration Key (part number 01637-000) into the probe connector
receptacle on the thermometer and observe the display. The display should read
CAL for two seconds, and then go blank.
3. Insert a probe shaft into the probe storage well and remove it to initiate a
temperature taking cycle. Wait for the display test and then observe the display.
The display must read between 97.1°F and 97.5°F inclusive for the calibration of
the instrument to be correct.
4. Remove the Calibration Key and reinstall the probe connector plug.
5. Then install the probe into the probe storage well.
Note:
This Cal Key test does
Welch Allyn Model 9600 Calibration Tester.
If the reading from the Cal Key is not within the specified range or you are having
other problems with the use of the Cal Key, refer to
Troubleshooting
section.
not
test the probe. To do so requires the use of the
Cal Key Problems
in the
Model 9600 Calibration Testing Procedure
The Model 9600 Calibration Tester provides a convenient means of testing the entire
thermometer system (instrument and probe).
The 9600 must be warmed up and stable at one of the two available temperature
•
settings.
The thermistor based instrument under test must be in Monitor mode and no probe
•
cover loaded.
The probe is inserted into the small hole in the dry heat well of the 9600 and allowed
to settle for a minimum of 2 minutes to the final temperature. The reading on the
thermometer must be within the range specified on the 9600. Refer to the
Operation Manual
Note:
All Welch Allyn and Diatek thermometers (thermistor and infrared ear
thermometers) can be checked in the Model 9600.
If you are having problems with the use of the Model 9600, refer to the
Troubleshooting
for complete instructions.
section in the
Model 9600 Operation Manual
.
Model 9600
SureTemp® Model 678/SureTemp® Model 6793-1
Page 22
Technical Manual
3-2Welch-Allyn, Inc.
Page 23
4. THEORY OF OPERATION
Technical Overview
The heart of the Model 678 and Model 679 is comprised of two integrated circuits
which provide most of the microcontroller and analog circuit functions.
All control and display functions are governed by the microcontroller (U1).
•
All probe analog data interfacing to the microcontroller is provided by U2.
•
U2 functions as an A/D converter.
A/D
Converter
Circuit
Voltage
Referenc e
Circuit
Backlight
Circuit
Battery
Detector
Circuit
Probe
Warmer
Circuit
8 bit
A/D
16 bit
Timer
MODEL 678 PCA
NEC UPD78064 uP
CPU
LCD
Driver
Liquid
Crystal
Display
Serial
Timer
Horn
Driver
I/O
Probe
Logic
Circuit
Serial Port
irDA
Circuitry
Mode Button
Timer Button
Horn
PROBE ASSEMBLY
Probe Connector
Thermistor
Four
Conductor
Coil Cord
Probe
Warmer
3 AA Battery
Pack
Figure 3 - System Block Diagram
Probe resistance measurements are made by ratioing pulse widths which are
generated in U2 by sequentially switching in a calibration resistor and the probe
thermistor. These pulse widths are measured by the microprocessor, which calculates
the probe resistance. The actual probe temperature is then calculated from the probe
resistance.
SureTemp® Model 678/SureTemp® Model 6794-1
Page 24
Technical Manual
Probe Enhancements
The Model 678 and Model 679 thermometers have the capability to detect probe type oral / axillary vs. rectal. This allows the oral temperature-taking to be as fast as
possible by using different operating modes based on probe type. Axillary
temperatures are measured with oral probes in combination with the axillary mode,
providing a temperature reading in about 15 seconds. Rectal probes give a Normal
mode temperature in about 15 seconds for both models.
Probe type recognition also allows the use of minor differences in prediction
parameters tailored to the temperature taking site to help increase speed over
previous products.
The probe type is communicated to the thermometer by the use of shorting jumpers
between the ground and two of the probe connector contacts. Model 678 / 679
oral/axillary probes also incorporate a warming resistor in the tip to pre-warm the
probe before placement in the mouth or axilla, thus speeding response even further.
Probe Switch
The probe switch (S4) is activated by the probe shaft when the probe is installed or
removed from its storage well. Placing the probe into the storage well pulls processor
pin 15 high via R6. When the probe is removed, this line is pulled low. This signal is
also routed to test connector J4 pin 5 to allow automated testing of this function during
factory test. R6 allows this line to be pulled high or low at J4 during factory test
regardless of the actual switch position.
CAUTION: For the technician, J4 serves as a convenient set of “test points”
to monitor proper operation of all user switch functions.
BE CAREFUL WITH STATIC DISCHARGE! J4 TIES DIRECTLY
TO CMOS PROCESSOR INPUTS WHICH ARE EASILY DAMAGED
BY STATIC DISCHARGE. FOLLOW PROPER ESD HANDLING
TECHNIQUES.
Normal Mode
The Oral/Axillary probe is pre-warmed using a pulse width modulation (PWM)
controller to 33.9°C (93°F) upon extraction from the storage well.
When the probe is first extracted and colder than 33.9°C, the heater pulse widths
•
are at a maximum percentage ON vs. OFF to warm the probe quickly.
When the probe reaches 33.9°C, the pulse widths narrow to a duty cycle just
•
enough to maintain temperature.
When the probe is placed in the mouth, the heat supplied by the mouth makes the
•
pulse widths reduce to zero. This reduction to zero (and the probe being at least
up to 33.1°C / 91.6° F) triggers the start of the prediction algorithm.
4-2Welch-Allyn, Inc.
Page 25
Theory of Operation
The shape of the rising temperature curve is monitored and the best fit to a curve is
found. When the curve fit is stable, the final predicted temperature is displayed.
In the oral mode, if the prediction criteria is not met within 15 seconds of starting
•
the prediction process, it will automatically switch to Monitor mode.
In the axillary mode, if the prediction criteria is not met within 30 seconds of
•
starting the prediction process, the thermometer displays a final temperature but
also indicates that the probe is out of position.
In the oral or axillary mode, if the ambient temperature is above 33.9°C (93.0°F)
•
the unit will automatically switch to Monitor mode.
Rectal probes are not prewarmed. Rectal temperature measurements will take
•
about 15 seconds.
Within 60 seconds after the probe is removed from the well, if the prediction
•
process has not started, the thermometer will switch to Monitor mode.
Power Supply
The Model 678 contains a battery pack made up of 3 AA size batteries. This provides
a maximum supply voltage of about 4.8 volts. Power is drawn from the three AA
alkaline cells directly to the circuit electronics. The voltage from the batteries is
unregulated but filtered by capacitor C25. The power supply voltage will range from
about 4.8 volts with new batteries to 3.0 volts at shut down.
The thermometer has two low battery voltage indications.
The first is a warning that batteries are getting low and is indicated by the battery
•
icon flashing in the display. This begins when the batteries fall to about 3.2 volts.
Accuracy is not affected during low battery warning indication.
When the batteries fall to approximately 3.0 volts, the low battery error condition is
•
defined to exist. Operation is halted and the E2.1 error message is stored in
memory. At this point, the batteries must be replaced and the thermometer
electronics reset. See
Reset Self/Tests
on page 4 and on page v.
Low Battery Detection
The Model 678 includes a low battery detector circuit which shuts the device off when
the battery degrades to 3 volts. This ensures that erroneous temperature readings
are not given due to a low battery. For this operation, the reference voltage (VREF) is
measured by software using channel 1 of the 8 bit A/D in the microprocessor. The
A/D is powered with the battery voltage (VCC) through Q12. A/D channel 1 is
compared to the full scale on the A/D. As the battery voltage gets lower, channel 1
readings get higher. A reading above a fixed limit indicates a weak battery.
Exceeding another limit indicates a dead battery and the device will shut off.
Microcontroller
A NEC UPD78064 or UPD78063 single chip microcontroller in a QFP package (U1) is
used for signal digitizing, data processing, program memory addressing and storage,
and I/O interfacing. The microcontroller also includes an LCD controller/driver which
allows internal conversion of CMOS logic levels to a data format capable of driving the
Model 678/679 LCD. In this application, the microcontroller is running at
approximately 2.5 MHz, which is achieved by using a 4.9152 MHz Crystal (X1).
SureTemp® Model 678/SureTemp® Model 6794-3
Page 26
Technical Manual
Reset/Self Tests
Upon battery installation, (assuming that the electronics have been discharged
sufficiently by pressing a user button with batteries removed) the microprocessor
receives a power up reset signal from the components associated with the reset line at
U1-12. When power is applied continuously, C3 is charged slowly through R7,
providing an active low reset to the microprocessor.
When the reset signal is complete, the microprocessor launches a series of self
checks which include RAM test, ROM test, instruction set test, self calibration tests
(electronics accuracy test, hi cal, low cal), probe warmer circuitry tests, probe test,
battery voltage test and ambient temperature test. Any failures here will cause a
specific error code to be displayed to assist debugging.
Microprocessor Clock
The clock for the microprocessor is generated by X1 and capacitors C26 and C27,
which form a 4.9152 MHz. oscillator circuit. The microcontroller is running at
approximately 2.5 MHz, which is achieved by internally dividing the frequency of
oscillation by two.
Temperature Measurement and Display
The thermometer probes incorporate negative temperature coefficient thermistors.
When the temperature of the probe is increased, its electrical resistance decreases.
Model 678 and 679 use “20K” thermistors, so they are at approximately 20 Kohms at
room temperature. At 37 °C (98.6 °F) they are near 12 Kohms. The change in
resistance is nonlinear with temperature, and an equation describing this curve is
programmed into the thermometer.
Temperature Measurement A/D Converter
The primary function of the temperature measurement A/D converter circuit is to
convert a measured resistance into a 16-bit word, which is then used by the
microprocessor to calibrate itself and calculate a temperature.
Theory of Operation
The A/D circuit is made up of 4 major parts:
The resistance to be measured (either the probe thermistor, the PTBCAL resistor,
•
or the HICAL resistor).
The timing capacitor (C21, 0.33uF) and associated driver circuitry
•
(Q1-Q4, Q9, R15, and R30).
A low bias dual voltage comparator (U2, TLC555).
•
A 16 bit timer internal to the microprocessor.
•
4-4Welch-Allyn, Inc.
Page 27
Theory of Operation
In effect, this is a single slope converter which measures the time constant of the
measured resistance combined with a fixed capacitance. The time constant is
measured by counting the time it takes for the voltage to decay from a fixed initial
voltage level to a fixed lower voltage. The ratio of this pulse width and the pulse width
corresponding to a known calibration resistance (R13, 11.55K) is used to calculate the
measured resistance. Once the resistance is known, the corresponding temperature
is calculated using the thermistor temperature equation. Because the M678 uses this
‘ratio cal’ method for measuring the thermistor resistance, the device is immune to a
number of gain errors which can be measured and corrected using software.
Circuit Description
Initially, the microprocessor simultaneously discharges both sides of the capacitor.
This is accomplished by bringing A/D TRIGGER high which turns on Q9, pulling one
side of capacitor C21 to ground. This also turns on Q1, Q2, and Q3 via PROBE_SEL,
PTBCAL_SEL, and HICAL_SEL, which allows the other side to discharge through the
thermistor R8(12.1K) and R13(11.55K).
Once capacitor C21 has been fully discharged, the probe thermistor is then selected
by switching the PTBCAL and the HICAL resistor paths off. The microprocessor then
forces the A/D TRIGGER signal to go low turning on Q4, which lifts one end of
capacitor C21 up to VREF(2.4v).
Because there can be no instantaneous voltage drop across capacitor C21, the other
side of the capacitor immediately goes to 2.4v. This exceeds the threshold
voltage(1.6v) of U2(TLC555), causing the output A/D_OUT to go low. At this point,
the capacitor begins to discharge from 2.4v to 0v through the thermistor resistor.
The output of the comparator goes high again when its input reaches the trigger
voltage(0.8 volts). This produces a pulse of length equal to the time it takes for the
capacitor to discharge from 1.6v to 0.8v through the thermistor.
The microprocessor measures this pulse width using an internal 16-bit timer and then
the same A/D conversion is performed using the HICAL resistor as the measurand
resistance. The microprocessor performs the following calculation that ratios these
two pulse widths to determine the exact resistance of the thermistor:
Rthermistor
()PWthermistor ()Rhical
.
PWhical
The microprocessor then uses the following equation to convert the measured
resistance into a temperature:
Temperature_in_Kelvin
Ra.Rb ln()Rt.Rc ()ln()Rt
1
3
SureTemp® Model 678/SureTemp® Model 6794-5
Page 28
Technical Manual
2
2
Q4 and Q5 and the base resistors R15 and R30 form the level shifter and drive circuit
for the fixed end of the timing capacitor. R15 (4.7K) is selected to give adequate
saturation on-resistance. R30 (10K) is selected so that a float on the input will not
cause damage from cross-conduction if the input is left floating, yet supply enough
current to the timing capacitor during recovery. Q4 and Q9 exhibit only a few millivolts
of saturation voltage, which does not affect the accuracy of the A/D as described
above.
•
•
•
Probe Identification Logic
Basic Function
C21 is the surface mount timing capacitor. This capacitor is selected for low
dielectric absorption, hence the high voltage rating (50V).
D4 and R16 protect the comparator from input undervoltage when the timing
capacitor (C21) is discharged. D4 also reduces the recovery time by limiting the
voltage at the beginning of recovery to 0.6 volts instead of 2/3VREF.
C5 provides the first line of defense from EMI (Electro Magnetic Interference)
coming in on the probe. R33 and C18 protect Q1 from rectifying EMI in the
substrate diode. R16 protects the comparator input from overcurrent.
The probe logic circuitry is needed to determine which type of probe is connected to
the device. This allows the microprocessor to initiate the proper algorithm for
converting a thermistor measurement into a temperature. Figure 4 lists the probe
logic circuitry and Figure 5 shows the logic diagram.
SIGNALORALRECTALCAL KEYNO PROBE
PROBE_00011
PROBE_10101
To Microprocessor
PROBE_1
PROBE_0
PROBE LOGIC
Figure 4 - Probe Logic Circuitry
VCC
1
1
R10
1M
2
1
C20
0.01UF
2
NO CUT F O R ORAL
C19
0.01UF
R11
1M
1
Probe Connector
PCB
C U T H E R E
F O R R E C T A L
J1F
J1C
C U T H E R E
F O R C A L K E Y
Figure 5 - Probe Logic Diagram
4-6Welch-Allyn, Inc.
Page 29
Theory of Operation
Circuit Operation
R10, R11 (both 1 MΩ pullup resistors to reduce battery drain), J1-F(PROBE_1), J1C(PROBE_0) and J1-E(GND) are used to provide logic 0 or 1 inputs to U1-17 and U118 depending on whether a probe or cal key has been plugged into the Model 678
probe connector receptacle. When a probe has been plugged in, the software
determines whether it is Oral, Axillary, Rectal, or a Cal Key as follows:
When J1-C (CAL) and J1-F (RCTL) are both connected to J1-E (GND) (by
•
jumpers installed in the Model 678 probe PCB), the software determines that the
probe is an Oral probe;
When J1-C (CAL) is connected to J1-E (GND), but J1-F (RCTL) is not connected
•
to J1-E (GND), the software determines that the probe is Rectal probe;
When J1-F (RCTL) is connected to J1-E (GND), but J1-C (CAL) is not connected
•
to J1-E (GND), the software determines that the probe is a Calibration Key;
When neither J1-C (CAL) or J1-F (RCTL) are connected to J1-E (GND), the software
•
determines that no probe has been plugged in.
C19 and C20, both 0.01 uF capacitors, are bypass capacitors used to filter out
spurious noise to the microprocessor on the probe input lines J1-F(PROBE_1) and
J1-C(PROBE_2).
Probe Warming ( Oral probes only)
Probe characteristics vary somewhat due to normal production process variations. It
is desirable to warm the probe as efficiently as possible from a time-to-ready
standpoint and from a temperature stability standpoint when the probe is up to
temperature.
The probe warming process is a closed loop feedback control system incorporating
PWM (pulse width modulation) control.
The probe warmer circuitry is used to heat the probe tip prior to taking a temperature
reading in order to speed the convergence of the prediction algorithm. This allows
quicker temperature readings. A fail safe hardware shutoff circuit is included to ensure
the heater will shut off in the event of a software failure.
Theory of Operation
The microprocessor sends pulses via /HTRC to drive the probe heater resistor which
heats the probe tip. A temperature of about 93°F is maintained prior to taking a
temperature.
A software algorithm calculates the width of the HTRC pulse as a function of the
difference between the probe temperature and 93°F, and as a function of the probe
temperature rate of change. It provides an initial pulse to rapidly heat up the probe tip to
the 90°F region and then supplies progressively shorter pulses as the probe temperature
converges to about 93°F. Once 93°F is reached, software continues to send a “control”
pulse to maintain the temperature.
SureTemp® Model 678/SureTemp® Model 6794-7
Page 30
Technical Manual
Circuit Operation
The warmer circuitry consists of Q5, Q13, Q14, C1, C2, L1, D1, R1, R2, R3, R4, R5,
R31, R32, and the heater resistor (27 ohms) connected across J1B and J1E.
Line /HTRQ is pulled low by the uP which enables Q13 to turn on. /HTRC is then pulsed
low which brings the base of Q5 low via capacitor C1. Q5 turns on which in turn enables
Q14 on. Base current from Q14 flows through R31 (1K) and R32 (1K). Most of this
current flows through the emitter of Q5 while some flows through R1 (470K) to satisfy the
diode drop of Q5’s BE junction. The base current of Q5 along with the current through
R1 flows into C1(1uF), charging it up. This sets up the mechanism for the hardware
shutoff. As this capacitor charges up, the base voltage of Q5 approaches the emitter
voltage and the transistor shuts off, thereby shutting down the probe warmer. As long as
Q5 remains on, Q14 has a base current flowing which allows current to flow from its
collector through R2 (4.7K) and the heater resistor. With about 150mA flowing through it
([VCC-2VCEsat]/29 ohms), the heater resistor heats up the probe tip.
During normal operation, software turns the warmer circuit on and off. The width of the
pulse on HTRC determines how long Q5 is turned on, thereby determining how long the
heater is heating. Once the HTRC pulse goes high again, the base of Q5 is pulled high
turning it off, and the capacitor discharges to VCC through D1.
Q13 and Q14 are selected for their low saturation on voltage. D1 is a diode clamp
used to keep the base of Q5 from attaining a much higher voltage than VCC. R4(47K)
and R2(4.7K) in combination with R3(47K), serve as pull down resistors ensuring that
the processor feedback lines (U1-34 and U1-35) go low immediately upon warmer
component shut off. C2 serves as an RFI suppression component.
Other Components
Liquid Crystal Display
The model 678 and Model 679 use a liquid crystal display to display data to the user.
Three communication lines and 18 segment lines connect the LCD to the display
driver (U1-60 to U1-80) internal to the NEC microprocessor. The LCD is 3:1
multiplexed with 1/2 bias. The bias voltages (1.5 volts, and 3.0 volts) are supplied to
the display driver by the voltage reference circuit
The LCD glass is electrically tied to the display PCB via an elastomeric connector
sandwiched and compressed between the glass and the PCB by the frame. This
assembly, if taken apart, cannot be reassembled without replacing the frame.
LCD Backlight (Model 678 Only)
The backlight is a low power LED which illuminates the back of the LCD display. The
backlight will be turned on automatically in any mode except Low Power. Once the
backlight is turned on, it will automatically shut off whenever the instrument goes into
Low Power mode.
Battery power is applied to current limiter resistor R23 and LED D3. When
microprocessor signal /BLIGHTCTL at pin 42 goes low, current is allowed to flow
through the LED. The amount of current is approximately 2 milliamps, depending on
the Battery voltage Vcc. When the instrument is in Low Power mode / BLIGHTCTL
goes high, turning the LED backlight off to conserve power.
4-8Welch-Allyn, Inc.
Page 31
Probe Switch
When the probe has been inserted in the probe holder, the probe switch (S4) brings
PROBE SW (U1-15) high (VCC). When the probe is removed from the probe holder,
the probe switch brings PROBE SW (U1-15) low (GND). R6 (47K) allows the probe
switch to be overridden by the test port.
Mode Button
The mode button (S2) is a momentary contact switch. A pullup internal to the
microprocessor normally pulls /MODE (U1-25) high, placing a logic “1” at this input.
When depressed, S2 provides a momentary contact to ground at /MODE giving it a
logic level of “0”. The software continuously checks /MODE. If the thermometer is not
in the process of taking a temperature, pressing the Mode button will wake up the
thermometer and display the last recorded temperature.
Timer Button (678 Only)
The timer button (S1) is also a momentary contact switch. A pullup internal to the
microprocessor normally pulls /PTIMER (U1-26) high, placing a logic “1” at this input.
When depressed, S1 provides a momentary contact to ground at /PTIMER giving it a
logic level of “0”. The software continuously checks /PTIMER.
Theory of Operation
Serial Communications Port
Transmit , receive data and control CMOS-level signals are made available for test or
system integration via J4. The contacts of J4 are laid out so they are accessible
through a slot in the rear of the case. Communications on a cable length of over one
foot should be driven with external RS232 or other line driving circuitry.
Horn
The horn is activated at the start of a temperature taking cycle, at the end of a Normal
mode temperature cycle, during timer operation at 0, 15, 30, 45 and 60 seconds, and
for various error conditions.
A short duration single beep is indicative of normal operation.
•
A short duration double beep is used to indicate errors and warnings such as
•
switching from Normal mode to Monitor mode during a temperature cycle.
The horn is a piezoelectric ceramic resonator driven by the processor square wave.
The horn control signal comes from U1 pin 49. It directly drives the horn LS1.
SureTemp® Model 678/SureTemp® Model 6794-9
Page 32
Technical Manual
4-10Welch-Allyn, Inc.
Page 33
5. TROUBLESHOOTING
Many thermometer operational parameters can be tested for proper operation before
the unit is taken apart and without needing any tools. Refer to
Characteristics
sections for guidance on preliminary checks.
on page 1-1 and in particular to the
Setup
Operational
Biotech Mode
and
If the trouble seems to be calibration related, refer to
page 3-1.
If these sections do not prove useful in resolving the problem and you are sure that
the instrument is not performing properly, the following sections should guide you
through the debugging process given the proper tools and equipment.
Calibration Testing
on
Error Codes
Error codes are divided into four classes:
ProbeProbe errors are generated by the probe or the probe connector and are
not errors generated by the thermometer. They do require that
temperature measuring be inhibited until the error is cleared. There is no
limit to the number of times a probe error can occur. All probe problems
are considered by the thermometer to be recoverable. When a probe error
occurs, the probe icon is displayed.
Ambient
Temperature
Dead BatteryDead Battery error occurs when the instrument detects a battery voltage of
Ambient Temperature errors occur when the ambient probe temperature is
above 104.0° F or below 60.8° F. During an ambient temperature error, the
display shows an ”A” with either the up or down arrow icon flashing.
3.0 volts or less. The battery icon is displayed without flashing when this
error occurs.
Instrument
Circuitry
Note:
Error codes E0.1, E0.2, E0.3, can sometimes be caused by a faulty probe. It is
advisable to remove the probe completely from the instrument and check its
functionality as described in the
an instrument problem instead of a probe problem. If another probe is available, this
can prove useful in tracking down the source of the problem.
SureTemp® Model 678/SureTemp® Model 6795-1
Instrument Circuitry errors are generated from internal test failures and can
be recoverable or non-recoverable. Error code numbers are only available
in Biotech mode.
Recoverable errors require that temperature measuring be
•
inhibited until the error is cleared. After displaying the error |X|
icon, the instrument will shut itself off and store the error code in
memory.
Non-recoverable errors are generated from internal ROM and
•
RAM test failures. The error code will be stored in memory and
the LCD will disply the error |X| Instrument Malfunction icon.The
only way to recover from a ROM or RAM error is to reset the
electronics by removing the batteries.
Operational Characteristics
section before assuming
Page 34
Technical Manual
Instrument circuitry error codes are listed in the table below.
CLASSERR NUMSELF-TEST DESCRIPTION
ProbeE0.1Probe heater accumulation test.
ProbeE0.2Probe a/d pulse width test.
ProbeE0.3Adaptive probe gain too high or too low test.
AmbientE1.1Ambient temperature high test.
AmbientE1.2Ambient temperature low test.
BatteryE2.1“Dead” battery test.
InternalE3.1RAM read/write test.
InternalE3.2ROM checksum test.
InternalE3.3CPU instruction test.
Internal*CPU Watchdog test.
Most troubleshooting operations can be performed with standard tools and meters.
A #1 Phillips screwdriver will remove all instrument screws.
•
A standard lab 3.5 digit digital multi-meter (DMM) will provide sufficient accuracy
•
for most tests. A needle-tipped pair of probes is recommended.
For particularly difficult tasks, an oscilloscope is sometimes the only way to
•
analyze high speed signals, but is not generally required.
Standard electronic tools and supplies for small surface mounted and through hole
•
component rework will be needed to perform any electronics repairs. Some
surface mounted components are extremely small and present a challenge for
rework by hand. A surface mount rework station is recommended.
Power and ground are available at the battery terminals E2 (power) and E3
•
(ground).
5-2Welch-Allyn, Inc.
70898-0000A
Page 35
Troubleshooting Table
SYMPTOMPOSSIBLE CAUSEPROCEDURE
Troubleshooting
No operationDead batteries, no batteries,
battery missing, battery
incorrectly installed
Broken battery wireOpen instrument case, install
Short circuit preventing
operation
Refer to Battery Removal and
Replacement on page 2-2. Check
that all batteries are installed in
proper direction.
Reset electronics (see Instrument
Reset/Self Tests on page 1-3).
If battery voltage is within
specifications, refer to Biotech
Mode on page 1-7 and enter
Biotech mode to measure battery
voltage as seen by electronics.
batteries, check for voltage on
main PCB at battery wire
connections.
Remove batteries, press mode
button 5 seconds, set DMM to
Ohms, measure resistance of
electronics at battery contacts (“+”
to bottom right corner, “-” to top left
corner). Resistance should climb
to more than 2 Megohms as C25
charges.
Failed componentCheck oscillator at U1-7 for 4.91
MHz sine wave. If not present,
suspect X1 or U1.
Display problemsLCD frame looseCheck that all 4 plastic hooks for
the LCD frame are tight and not
broken. The frame should not be
lifting off of the PCB.
Dirty LCD elastomeric
conductor strips
Have a new LCD frame handy.
Remove old one by unlatching
plastic hooks. Clean LCD
elastomeric strips, LCD glass
contacts, and PCB contacts with
lint proof cloth dampened with
alcohol.
SureTemp® Model 678/SureTemp® Model 6795-3
Page 36
Technical Manual
Troubleshooting Table (continued)
SYMPTOMPOSSIBLE CAUSEPROCEDURE
Display problems
(continued)
No beeper soundDefective hornReplace horn.
No Timer functionDefective Timer buttonS1Check for low level (gnd.) signal at U1-26
Cracked LCDInspect LCD for hairline cracks, especially
in corners.
Microprocessor failureCheck for improper soldering of pins,
crystal operation on O-scope, proper reset.
Broken connectionCheck continuity from U1-49 to horn pin 2
and from ground to horn pin 1.
Defective U1Check for signal with O-scope at U1-49.
Replace microcontroller U1.
when timer button S1 is pressed. Replace
button if signal is high.
Broken traceCheck for low level (gnd.) signal at U1-26
when timer button S1 is pressed. Replace
Button if signal is high.
No BacklightDefective backlightCheck LED D3 and resistor R23.
No /BLGTHCTL signalCheck that signal at U1-42 goes low when
unit is in on.
Recalled temperature is
not correct.
Unit switched to Monitor
mode
If unit is in Monitor mode (whether by the
user switch or automatically), the stored
temperature is the last one seen by the
instrument. This is usually lower than the
patient temperature since the probe drops
in temperature after removal from the
patient.
Probe: Wrong type
displayed
Missing Vcc power to
R10 and/or R11
With no probe installed, check that probe
connector pins J1-B and E are both pulled
high when any function is active (recall or
timer).
5-4Welch-Allyn, Inc.
70898-0000A
Page 37
Troubleshooting Table (continued)
SYMPTOMPOSSIBLE CAUSEPROCEDURE
Probe: Wrong type
displayed (continued)
Incorrect wiring of
probe
Troubleshooting
Oral probes should have a short between
pins B, E and F (refer to instrument PCB
designators for probe pin definition).
Rectal probes should have a short between
pins E and F but open between pins B and
E or F.
Replace with new probe.
Normal/Monitor Mode
switching problems
Cannot enter Biotech
Mode
Ambient above 33.9°C
Causes auto switch to Monitor mode.
(93.0°F)
Switched to Monitor
mode before probe in
mouth
If 60 seconds pass after ready in Normal
mode, unit switches to Monitor mode.
If probe is still cooling from a previous
temperature and used immediately, it might
sense ambient to be above 33.9°C
(93.0°F).
Defective Mode buttonCheck mode button for proper function.
Check U1-25 for low level signal when
button is pressed.
Deffective ProbeReplace probe.
Mode button not
pressed, and or
Mode button must be pressed while
instrument is in the wall holder.
Instrument not in wall
holder (678 only)
Probe not connected
and or probe shaft not
inserted and removed
from probe well
Must connect probe to instrument and
remove the probe shaft from the probe well
while the instrument is in wall holder and
mode button is pressed.
Failed component,
broken trace
SureTemp® Model 678/SureTemp® Model 6795-5
Check proper Mode button, Probe switch
and security switch operation.
Page 38
Technical Manual
Troubleshooting Table (continued)
SYMPTOMPOSSIBLE CAUSEPROCEDURE
Battery Life ProblemsExcessive alarms
Excessive use in monitor
mode
Dead cellIf cell voltage is down significantly in
First set shelf lifeDue to possibly long stocking times
Cal Key doesn’t activate
thermometer
Cal Key shows OrL,
Probe switch not also
activated
Defective Cal KeyReplace Cal Key.
rEC, or ALy
Monitor mode
Probe malfunctionChange probe.
temperature reading too
low
The horn draws significant current.
During monitor mode the instrument is
continously drawing current.
only one cell, this battery is defective.
All batteries should drain at the same
rate.
between fabrication and end use, the
first set of batteries may have reduced
life.
When the cal key is connected the
display must read CAL
for two
seconds and then blank. The probe
shaft must be inserted and removed
from the probe well to activate the
probe switch.
Test calibration of entire system
(instrument and probe) with the M9600
Calibration Tester.
Instrument malfunctionCheck calibration with Cal Key.
Improper placement of
probe
Probe must be under the tongue and
as far back as possible into the
sublingual pocket.
Temperature not stable.Allow three minutes for Monitor mode
reading to stabilize in mouth.
5-6Welch-Allyn, Inc.
70898-0000A
Page 39
Troubleshooting Table (continued)
SYMPTOMPOSSIBLE CAUSEPROCEDURE
Troubleshooting
Monitor mode
temperature reading too
high
Normal mode
temperature reading too
low
Normal mode
temperature reading too
high
Probe malfunctionChange probe or test calibration of
entire system (instrument and probe)
with the M9600 Calibration Tester.
Instrument malfunctionCheck calibration with Cal Key.
Probe malfunctionRecharacterize probe (remove
completely from instrument and reinstall).
Or, change probe.
Or, test calibration of entire system
using 9600.
Instrument malfunctionCheck calibration with Cal Key.
Improper placement of
probe
Probe must be under the tongue and
as far back as possible into the
sublingual pocket
.
Probe malfunctionRecharacterize probe (remove
completely from instrument and reinstall).
Or, change probe.
Or, test calibration of entire system
using 9600.
Instrument malfunctionCheck calibration with Cal Key.
Improper techniqueMovement in mouth after insertion and
before final temperature is displayed
can cause high readings. Place probe
quickly into sublingual pocket and hold
still.
Improper techniqueDo not place probe in mouth until the
display is showing “OrL”.
SureTemp® Model 678/SureTemp® Model 6795-7
Page 40
Technical Manual
Field Serviceable Repairs
Repairs are considered field serviceable if the repair will not alter the calibration or
proper operation of the instrument.
•
•
•
Note:
Field Serviceable Parts
All parts are serviceable by qualified technicians.
All probes designed to work with the thermometer are fully interchangeable.
All components in the Model 678 and Model 679 can be replaced without affecting
instrument operation or calibration. Some minor changes to the exact calibration
point will be caused by changing R8, and R13, but as long as the proper type and
tolerance resistors are used (0.1% and 0.05% as supplied by Welch Allyn), the
unit will remain within specifications.
Replacement of the LCD frame is somewhat difficult due to the need to assemble
it while under pressure to assure proper compression of the elastomeric
connector.
Do not glue the LCD frame to the display PCB if the frame latching pins are
broken. This will destroy the display. Replace with a new LCD frame.
Note:
The following parts lists are current as of the date of publication. Parts and part
numbers may be changed without notice. Check with Welch-Allyn prior to
ordering parts to verify current parts for any replacement requirement.
5-8Welch-Allyn, Inc.
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Model 678/679 Replacement Parts
Part NumberDescription
25228-0000 (678 Only)SWITCH ARRAY, M678
25232-0000HOUSING, FRONT, M678 (2 BTTNS)
25234-0000HOUSING, REAR, M678/679
53009-000BATTERY, ALKALINE 1.5V AA
70852-0000LABEL, BLANK LASER 1.25 X 1.56
70866-0000 (678 Only)LABEL, FRONT, M678
70867-0000 (678 Only)LABEL, ICON, ID, M678
80128-1000TUBING,SILICONE,125 X .25 X.3
83174-0000SCREW,PLASTITE,2-28 X 1/2 P-PL
85259-0000O-RING, 208 I.D.
70852-0007SERIAL NUMBER LABEL, M678
70852-0008SERIAL NUMBER LABEL, M679
Please note that if your thermometer is within the warranty period, you should
return the unit to an authorized service representative for servicing; failure to
do so will invalidate the warranty.
WARNING: This instrument contains microelectronic devices which are highly
1. Withdraw the probe from the probe storage well.
2. Unplug the probe connector from the thermometer.
3. Lay the thermometer on its front panel.
4. Remove the Probe Cover Holder /Battery Access Cover from the thermometer
susceptible to damage by static discharge. Use proper handling
and grounding techniques while working on the internal electronics.
back case by firmly pressing on the indentations located on the sides of the
Battery Access Cover.
5. Remove the batteries by pulling on the ribbon strap.
6. Remove the four screws from the thermometer back case.
7. Carefully remove the thermometer back case, keeping the thermometer
electronics assembly and mid-frame in the front case.
8. Remove the neck strap or neck strap eyelet.
9. The electronics assembly can be removed from the mid-frame by desoldering the
battery wires from the main PCA, and carefully removing the PCA out of the front
housing.
1. Maximum lead protrusion after trimming to be .060 inch.
2. Square pads indicate pin number 1 of components.
3. Silkscreened circles with no reference numbers are test points.
4. All post-mounting transportation and storage is to be within anti-static
packing and under anti-electrostatic discharge handling packaging
practices.
5-14Welch-Allyn, Inc.
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Troubleshooting
Notes:
Unless otherwise specified:
1. Refer to manufacturing procedures 97033-0000, 97034-0000 and
97035-0000 for assembly instructions.