Wd My Net Wi-fi Range Extender User Manual, My Net, MY NET User Manual

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My Net

Wi-Fi Range Extender

User Manual

WD® Service and Support

Should you encounter a problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

Downloads - Download drivers, software, and updates for your WD product. Registration - Register your WD product to get the latest updates and special offers.

Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.

Knowledge Base - Search by keyword, phrase, or answer ID. Installation - Get online installation help for your WD product or software. WD Community – Share your thoughts and connect with other users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

United States / North America (English and Spanish) 855.842.5370

Asia Pacific +800.855.84253

Japan 00 855 84253

Europe (toll free*) 00 800.855.84253

* Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom

Africa 00 800.855.84253

Table of Contents

WD® Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

1 Important User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Components and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setting up Your Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Configuring Your Extender After Initial Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Tuning for Distance and Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4 Performing Basic Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Opening My Dashboard After Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Reviewing Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

Adding a New Wireless Device to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18

5 Configuring Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Opening and Closing the Advanced Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Configuring Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Configuring Advanced Administrative Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Setting up Your Extender in AP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

7 Regulatory and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . 38 Warranty Information (Australia/New Zealand only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Appendix: Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

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IMPORTANT USER INFORMATION

1 Important User Information

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following instructions for installation, use, and servicing.

Read these instructions.

Keep these instructions.

Heed all warnings.

Follow all instructions.

Do not use this apparatus near water.

Clean only with dry cloth.

Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

Only use attachments/accessories specified by the manufacturer.

Unplug this apparatus during lightning storms or when unused for long periods of time.

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Carefully read and follow the Quick Install Guide and User Manual.

Do not operate this device outside the temperature range of 0oC to 40oC (32 to 104oF).

Do not drop or shake the device.

Do not move the device when it is powered on.

Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon them or against them.

Do not overload wall outlets.

For additional safety information, refer to www.wdc.com.

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IMPORTANT USER INFORMATION

Recording Your WD Product Information

In the following table, write the serial and model numbers of your new WD product. You can find this information on the label on the bottom of the device. You should also note the date of purchase. This information may be required when requesting technical support.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable warranty period for your product. The 30-day period commences on the date of your first telephone contact with WD technical support. Register your WD product online at http://register.wdc.com.

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PRODUCT OVERVIEW

2 Product Overview

Thank you for purchasing the My Net™Wi-Fi Range Extender. This user manual provides step-by-step instructions for installing and using your new range extender. For the latest WD product information and news, visit our website at www.wdc.com.

This chapter contains the following topics:

Introduction

Features

Package Contents

Components and LEDs

Introduction

My Net Wi-Fi Range Extender expands Wi-Fi coverage in your home by extending your existing Wi-Fi router’s wireless signal.

Features

The outstanding features of the My Net Wi-Fi Range Extender are described below.

Note: For detailed technical specifications, see “Appendix: Technical

Specifications” on page 41.

Intelligence—Automatically transfers Wi-Fi devices to the range extender when your router is out of range.

Flexibility—Choose the 2.4 or 5 GHz band with a flip of the switch on the side of the range extender. No PC required.

Simple to position—Find the optimal location in your home with the Wi-Fi signal strength LEDs.

Fast streaming—Use with WD’s My Net™ HD Dual-Band Routers for optimal HD entertainment streaming.

Wireless-N—High Speed 802.11n supports multiple HD streams.

Bridge capability—Supports one wired client while in wireless extender mode.

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PRODUCT OVERVIEW

Package Contents

In addition to your My Net Wi-Fi Range Extender, the package contains:

Network (Ethernet) cable

AC power adapter

Quick Install Guide

My Net Wi-Fi Range Extender

Quick Install Guide

AC power adapter

Ethernet cable

Accessories

For U.S. residents, visit www.shopwd.com to view additional accessories available for your My Net Wi-Fi Range Extender. For users outside the U.S., visit http://support.wdc.com.

AC Power Adapters

The AC power adapter varies (see the illustrations below) depending on your location. Some locations do not require a power plug clip. Units sold in those locations have a fixed power plug.

US/JA/TW EU/KO

US/JA/TW EU/KO

Installing

Removing

Installing

Removing

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PRODUCT OVERVIEW

Components and LEDs

Front Panel

Signal Strength LEDs

Power LED

Wireless LAN LED

Front LED indicators

LED

Description

 

 

 

 

Power

Steady blue when the extender is powered on and operational;

 

flashes slowly during boot-up, firmware upgrades, and system

 

self-tests.

 

 

Wireless LAN

The LED functions as follows:

 

• It blinks when connecting the extender to the router and also

 

when connecting the extender to the client.

 

• If an error occurs during setup, the light blinks quickly.

 

• It is solid once the wireless connection is enabled.

 

 

Signal Strength

Blue LEDs (displayed as 3 sets of LEDs) indicate the strength of the

 

wireless connection (signal) to the router. The indicator helps you

 

determine optimal placement.

 

 

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PRODUCT OVERVIEW

Side Panel

Power button

WPS button

Frequency switch

Ethernet port

Port LEDs

Power port

Side components

 

Component

Description

 

 

 

 

Power button

Press to turn the extender on. Press again to turn it off.

 

 

 

 

WPS (Wi-Fi

Press this button to establish an initial connection between a WPS-

 

Protected

enabled router and the extender and then to connect WPS clients to

 

Setup) button

the extender.

 

 

 

 

Frequency

Toggle to configure the extender to use either the

 

switch

2.4 GHz or the 5 GHz frequency band.

 

 

 

 

Ethernet (LAN)

Optionally, use an Ethernet (network) cable to connect a wired

 

port

network device to this port. When in AP mode, use an Ethernet cable

 

 

to connect this port to a router.

 

 

 

 

Power port

Use the included AC power adapter to connect this port to the power

 

 

source.

 

 

 

Port LED indicators

Component

LED

Description

 

 

 

Ethernet port

Link LED (Green)

Steady on when a cable connects the port to

 

 

another Ethernet port or a router.

 

 

 

 

Activity LED (Yellow)

Blinks to indicate network activity of the

 

 

Ethernet port.

 

 

 

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PRODUCT OVERVIEW

Back

Component

Description

 

 

 

 

Reset button

To reset the extender to factory default settings, press and release

 

the button. The power and wireless LEDs flash, indicating a reset/

 

reboot. These LEDs are solid when the reset/reboot has been

 

completed.

 

 

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GETTING STARTED

3 Getting Started

This chapter contains the following topics:

Setting up Your Extender

Configuring Your Extender After Initial Setup

Tuning for Distance and Coverage

Setting up Your Extender

1. Set the frequency switch to the frequency of the router (2.4 GHz or 5 GHz).

Note: If you don’t know whether your router is dual-band, leave the switch set to 2.4 GHz.

2.Connect the extender to a power source and press the Power button. The power LED on the front of the extender blinks during boot-up and goes solid once the process is complete.

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GETTING STARTED

3.If the router has a WPS or icon button:

a.Press the router’s WPS button and the extender’s WPS button within a period of two minutes.

b. Make sure:

The wireless LAN LED blinks while the connection is being established.

When the wireless connection between the router and the extender is established, the wireless LAN LED is solid, and the wireless signal strength indicator is on.

The router and extender are connected wirelessly.

c.Congratulations! You can start using the extender in conjunction with the router, or if you want to configure the extender’s settings, proceed to “Configuring Your Extender After Initial Setup” on page 11.

4.If the router does not have a WPS button or WPS is disabled:

There are cases requiring you to set up the extender manually, for example, when: Wi-Fi Protected Setup (WPS) is disabled.

The router does not support WPS.

Some interference is preventing WPS from working. SSID broadcast is disabled.

WPA only is enabled. WEP is enabled.

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GETTING STARTED

You have two options:

Connect the extender directly to your computer using an Ethernet cable,

-OR-

Connect a wireless-enabled device (for example, an iPad or computer) to network name wdrangeextender.

Note: This is an open network without security.

Continue to “Configuring Your Extender After Initial Setup” on page 11.

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Wd My Net Wi-fi Range Extender User Manual, My Net, MY NET User Manual

GETTING STARTED

Configuring Your Extender After Initial Setup

1.Launch a web browser. If the extender’s Welcome screen does not appear automatically, enter http://wdrangeextender, http://wdrangeextender.local, or http://192.168.1.230 in the address field to display it.

2.On the Welcome screen, select a language from the drop-down list (upper right of screen). The language defaults to Auto, the language setting on the browser.

Note: If you click Skip, the Dashboard home screen displays. Continue with “Reviewing Current Settings” on page 17.

3.Click Next to display the Select an available network screen. After a few seconds, the screen displays a list of networks.

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GETTING STARTED

4.Select a Network Name (or click anywhere in its row) and click Connect. If you do not see your router’s name in the list, enter it in the Use another network field at the bottom of the screen and click Connect.

The Secure Network Connection screen displays.

Note: For an open (unsecured) system, this screen does not appear.

5.If the router does not support WPS or WPS is not enabled, the following screen displays:

Enter the network password and click Enter. Continue to step 9. 6. If the router supports WPS, the following screen displays:

You have two options for configuring the extender’s security:

Enter the router’s password and click Enter. Continue to step 9. Use WPS. Continue to step 7.

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+ 32 hidden pages