Wd MY NET User Manual
™
My Net
Wi-Fi Range Extender
User Manual
WD® Service and Support
Should you encounter a problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
support service at
contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD technical support. E-mail support
is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at
http://register.wdc.com.
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
Downloads - Download drivers, software, and updates for your WD product.
Registration - Register your WD product to get the latest updates and special offers.
Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and
Data Recovery Information.
Knowledge Base - Search by keyword, phrase, or answer ID.
Installation - Get online installation help for your WD product or software.
WD Community – Share your thoughts and connect with other users.
http://support.wdc.com. If the answer is not available or, if you prefer, please
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
United States / North America (English and Spanish) 855.842.5370
Asia Pacific +800.855.84253
Japan 00 855 84253
Europe (toll free*) 00 800.855.84253
* Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway,
Spain, Sweden, Switzerland, United Kingdom
Africa 00 800.855.84253
Table of Contents
WD® Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
1 Important User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting up Your Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configuring Your Extender After Initial Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Tuning for Distance and Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Performing Basic Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Opening My Dashboard After Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Reviewing Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adding a New Wireless Device to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 Configuring Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Opening and Closing the Advanced Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring Advanced Administrative Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting up Your Extender in AP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7 Regulatory and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . 38
Warranty Information (Australia/New Zealand only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Appendix: Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
MY NET WI-FI RANGE EXTENDER
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1
IMPORTANT USER INFORMATION
Important User Information
Important Safety Instructions
This device is designed and manufactured to assure personal safety. Improper use can
result in electric shock or fire hazard. The safeguards incorporated into this unit will protect
you if you observe the following instructions for installation, use, and servicing.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Unplug this apparatus during lightning storms or when unused for long periods
of time.
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has been
dropped.
Carefully read and follow the Quick Install Guide and User Manual.
Do not operate this device outside the temperature range of 0oC to 40oC (32 to 104oF).
Do not drop or shake the device.
Do not move the device when it is powered on.
Power supply cords should be routed so that they are not likely to be walked on or
pinched by items placed upon them or against them.
Do not overload wall outlets.
For additional safety information, refer to www.wdc.com.
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IMPORTANT USER INFORMATION
Recording Your WD Product Information
In the following table, write the serial and model numbers of your new WD product. You can
find this information on the label on the bottom of the device. You should also note the date
of purchase. This information may be required when requesting technical support.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable warranty
period for your product. The 30-day period commences on the date of your first telephone
contact with WD technical support. Register your WD product online at
http://register.wdc.com.
MY NET WI-FI RANGE EXTENDER
USER MANUAL
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PRODUCT OVERVIEW
Product Overview
Thank you for purchasing the My Net™Wi-Fi Range Extender. This user manual provides
step-by-step instructions for installing and using your new range extender. For the latest WD
product information and news, visit our website at
This chapter contains the following topics:
Introduction
Features
Package Contents
Components and LEDs
Introduction
My Net Wi-Fi Range Extender expands Wi-Fi coverage in your home by extending your
existing Wi-Fi router’s wireless signal.
www.wdc.com.
Features
The outstanding features of the My Net Wi-Fi Range Extender are described below.
Note: For detailed technical specifications, see “Appendix: Technical
Specifications” on page 41.
Intelligence—Automatically transfers Wi-Fi devices to the range extender when
your router is out of range.
Flexibility—Choose the 2.4 or 5 GHz band with a flip of the switch on the side of
the range extender. No PC required.
Simple to position—Find the optimal location in your home with the Wi-Fi signal
strength LEDs.
Fast streaming—Use with WD’s My Net™ HD Dual-Band Routers for optimal
HD entertainment streaming.
Wireless-N—High Speed 802.11n supports multiple HD streams.
Bridge capability—Supports one wired client while in wireless extender mode.
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Package Contents
In addition to your My Net Wi-Fi Range Extender, the package contains:
Network (Ethernet) cable
AC power adapter
Quick Install Guide
My Net Wi-Fi Range Extender
PRODUCT OVERVIEW
AC power adapter
Ethernet cable
Quick Install Guide
Accessories
For U.S. residents, visit www.shopwd.com to view additional accessories available for your
My Net Wi-Fi Range Extender. For users outside the U.S., visit http://support.wdc.com.
AC Power Adapters
The AC power adapter varies (see the illustrations below) depending on your location. Some
locations do not require a power plug clip. Units sold in those locations have a fixed power
plug.
US/JA/TW
EU/KO
US/JA/TW
EU/KO
Installing
MY NET WI-FI RANGE EXTENDER
USER MANUAL
Removing
Installing
Removing
4
Components and LEDs
Front Panel
Signal Strength LEDs
PRODUCT OVERVIEW
Power LED
Wireless LAN LED
Front LED indicators
LED Description
Power Steady blue when the extender is powered on and operational;
flashes slowly during boot-up, firmware upgrades, and system
self-tests.
Wireless LAN The LED functions as follows:
• It blinks when connecting the extender to the router and also
when connecting the extender to the client.
• If an error occurs during setup, the light blinks quickly.
• It is solid once the wireless connection is enabled.
Signal Strength Blue LEDs (displayed as 3 sets of LEDs) indicate the strength of the
wireless connection (signal) to the router. The indicator helps you
determine optimal placement.
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Side Panel
PRODUCT OVERVIEW
Power button
WPS button
Frequency switch
Port LEDs
Ethernet port
Power port
Side components
Component Description
Power button Press to turn the extender on. Press again to turn it off.
WPS (Wi-Fi
Protected
Setup) button
Frequency
switch
Ethernet (LAN)
port
Press this button to establish an initial connection between a WPSenabled router and the extender and then to connect WPS clients to
the extender.
Toggle to configure the extender to use either the
2.4 GHz or the 5 GHz frequency band.
Optionally, use an Ethernet (network) cable to connect a wired
network device to this port. When in AP mode, use an Ethernet cable
to connect this port to a router.
Power port Use the included AC power adapter to connect this port to the power
source.
Port LED indicators
Component LED Description
Ethernet port Link LED (Green) Steady on when a cable connects the port to
another Ethernet port or a router.
Activity LED (Yellow) Blinks to indicate network activity of the
Ethernet port.
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Back
Component Description
PRODUCT OVERVIEW
Reset button To reset the extender to factory default settings, press and release
the button. The power and wireless LEDs flash, indicating a reset/
reboot. These LEDs are solid when the reset/reboot has been
completed.
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USER MANUAL
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3
GETTING STARTED
Getting Started
This chapter contains the following topics:
Setting up Your Extender
Configuring Your Extender After Initial Setup
Tuning for Distance and Coverage
1
Setting up Your Extender
1. Set the frequency switch to the frequency of the router (2.4 GHz or 5 GHz).
Note: If you don’t know whether your router is dual-band, leave the switch set to
2.4 GHz.
2. Connect the extender to a power source and press the Power button. The power LED
on the front of the extender blinks during boot-up and goes solid once the process is
complete.
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USER MANUAL
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GETTING STARTED
3. If the router has a WPS or icon button:
a. Press the router’s WPS button and the extender’s WPS button within a period of two
minutes.
b. Make sure:
The wireless LAN LED blinks while the connection is being established.
When the wireless connection between the router and the extender is established,
the wireless LAN LED is solid, and the wireless signal strength indicator is on.
The router and extender are connected wirelessly.
c. Congratulations! You can start using the extender in conjunction with the router, or if
you want to configure the extender’s settings, proceed to “Configuring Your
Extender After Initial Setup” on page 11.
4. If the router does not have a WPS button or WPS is disabled:
There are cases requiring you to set up the extender manually, for example, when:
Wi-Fi Protected Setup (WPS) is disabled.
The router does not support WPS.
Some interference is preventing WPS from working.
SSID broadcast is disabled.
WPA only is enabled.
WEP is enabled.
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GETTING STARTED
You have two options:
Connect the extender directly to your computer using an Ethernet cable,
-OR-
Connect a wireless-enabled device (for example, an iPad or computer) to network
name wdrangeextender.
Note: This is an open network without security.
Continue to “Configuring Your Extender After Initial Setup” on page 11.
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GETTING STARTED
Configuring Your Extender After Initial Setup
1. Launch a web browser. If the extender’s Welcome screen does not appear automatically,
enter http://wdrangeextender, http://wdrangeextender.local, or
http://192.168.1.230 in the address field to display it.
2. On the Welcome screen, select a language from the drop-down list (upper right of
screen). The language defaults to Auto, the language setting on the browser.
Note: If you click Skip, the Dashboard home screen displays. Continue with
“Reviewing Current Settings” on page 17.
3. Click Next to display the Select an available network screen. After a few seconds, the
screen displays a list of networks.
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GETTING STARTED
4. Select a Network Name (or click anywhere in its row) and click Connect. If you do not
see your router’s name in the list, enter it in the
of the screen and click
Connect.
Use another network field at the bottom
The Secure Network Connection screen displays.
Note: For an open (unsecured) system, this screen does not appear.
5. If the router does not support WPS or WPS is not enabled, the following screen
displays:
Enter the network password and click Enter. Continue to step 9.
6. If the router supports WPS, the following screen displays:
You have two options for configuring the extender’s security:
Enter the router’s password and click Enter. Continue to step 9.
Use WPS. Continue to step 7.
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