Wacom Graphire User’s Manual for Windows®, August 15, 2000
International English V2.1 for Windows
Copyright Wacom Company, Limited, 2000
All rights reserved. No part of this manual may be reproduced e xcept f or y our e xpress personal use. W acom reserves the right
to revise this publication without ob ligation to pro vide notification of such changes . Wacom does its best to provide current and
accurate information in this manual. However, Wacom reserves the right to change any specifications and product
configurations at its discretion, without prior notice and without obligation to include such changes in this manual.
TRADEMARKS
Wacom is a registered trademark. Graphire and DuoSwitch are trademarks of Wacom Company, Limited. Acrobat Reader
Copyright 1987-2000 Adobe Systems Incorporated. All rights reserved. Adobe and Acrobat are trademarks of Adobe
Systems Incorporated which may be registered in certain jurisdictions. Microsoft, IntelliMouse, Windows, and Windo ws NT are
either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Any additional
company and product names mentioned in this documentation may be trademarked and/or registered as tr ademarks. Mention
of third-party products is for information purposes only and constitutes neither an endorsement nor a recommendation. Wacom
assumes no responsibility with regard to the performance or use of these products.
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RADIO AND TELEVISION INTERFERENCE
The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used
properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception.
FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications . Howev er, there is no guarantee that interference will not
occur in a particular installation.
You can determine whether the tablet is causing interference by powering it off. If the interference stops, it was probably
caused by the tablet.
If your tablet does cause interference to radio or television reception, you may be able to correct the interference by using one
or more of the following measures:
•Rotate the television or radio antenna until the interference stops.
•Move the tablet farther away from the television or radio.
•Plug the tablet and computer into an outlet that is on a different circuit from the television or radio.
If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority
to operate the product.
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CE DECLARATION
The Graphire digitizing tablet, model ET-0405-R, has been tested by the WAVE Corporation in Japan, and model
ET-0405-U has been tested by the Tokin Corporation in Japan and found to comply to the following harmonized European
Norms:
•EN 50082-1 (electromagnetic immunity)
•EN 55022 Class B (electromagnetic emissions)
Based on the results of these tests, Wacom declares that the above mentioned de vices conf orm to Article 10.1 of the European
Council Directive 89/336/EEC and to the European Council Directive 73/23/EEC, and indicates this conformity by the CE-sign
on each device.
The device must be installed and operated always in strict accordance to the instructions given in this handbook. An y changes
or modifications to this product that were not specifically authorized by Wacom will invalidate this declaration.
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TABLE OF CONTENTS
Trademarks2
Radio and Television Interference3
FCC Notice3
CE Declaration4
About the Manual8
Navigating the Manual10
INSTALLATION11
Things to Know Before Installation12
USB Tablet Installation13
Installing the Hardware13
Installing the Software14
Serial Tablet Installation15
Installing the Hardware15
Installing the Software16
Windows 98, Me, and 2000 (Plug and Play Install)16
Windows 95 and NT 4.0 (Manual Install)17
Uninstalling the Software18
Registration18
Product Information18
USING GR
Appearance and Features20
Graphire Tablet20
Graphire Tools21
APHIRE19
Setting Up Your Work Area23
Working with the Tablet24
Using the Graphire Pen25
Holding the Pen25
Pointing26
Clicking27
Using the Side Switch28
Dragging29
Proximity30
Drawing with Pressure31
Erasing32
Eye-Hand Coordination Exercise33
Using the Graphire Cordless Mouse34
Using the Cordless Mouse Fingerwheel35
Caring for Your Tools and Tablet36
Replacing the Pen Tip37
CUSTOMIZING38
Opening the Control Panel39
Control Panel Features40
Display Area63
Customizing the Graphire Cordless Mouse64
Customizing the Cordless Mouse Fingerwheel65
Customizing the Pop-up Menu66
Add Keystrokes67
Add Mapping Options67
Removing Keystrokes and Mapping Options67
Working with Graphire Tools68
Adding a Tool69
Working with Application-Specific Settings70
Creating an Application-Specific Setting72
Adding a Tool to an Application’s Tool List74
Changing Settings for a Specific Application and Tool75
Removing Application-Specific Settings75
Software License109
Limited Warranty110
Warranty on Sales Outside of U.S. and Canada112
License and Warranties (Europe, Africa and Middle East) 113
Software License Agreement113
Limited Warranty and Liability114
Liability of WACOM115
GLOSSAR
Y116
INDEX120
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TABLE OF CONTENTS
Page 7
ABOUT THE MANUAL
This interactive User’s Manual provides quick access to information about Graphire. Just click on a
navigation button or highlighted word to move through the document. The information is common to both
serial and USB tablets, unless otherwise noted.
•The T
•Installation
•Using Gr
•Customizing
•Adv
•Ha
•The Appendices
If you are new to electronic documentation, be sure to read Na
able of Contents enables you to go directly to a topic by clicking on it.
describes how to install the hardware and software, and how to uninstall the software.
aphire introduces you to the many capabilities of y our Graphire pen and mouse set, including
a description of the features and functions of your Graphire tools . This section also includes ex ercises
for new users.
describes how you can change the control panel settings to optimize your Graphire pen
and mouse set for your personal work style.
anced Features allow further customization of your Graphire pen and mouse set. Explore them
after you have become familiar with using Graphire and the basic control panel settings.
ving Trouble? Need troubleshooting guidelines? Do you have a question for Technical Support?
You will find the answers to most common questions here.
include product specifications, license and warranty information, and a listing of
replacement parts and accessories. If you are using more than one tablet on your computer, you will
find instructions on adding and working with multiple tablets.
vigating the Manual.
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Page 8
MALL CAPITAL LETTERS
S
options.
are used to identify the names of keyboard keys, dialog boxes, and control panel
As you read through the
shots of the control panel tabs do not show the tab
Customizing
and
Advanced Features
chapters, you will notice that the screen
buttons. These are intentionally left out in order to
save space within the manual.
Remember that you can always use the Acrobat Reader zoom-in tool to increase the size of the manual
on your display screen.
Certain kinds of information are not included in this manual:
•Information about your specific computer hardware.
•Information about your operating system.
•Information about other Wacom tablets.
•Information about application software. Many graphics applications have built-in support for Graphire
features (such as pressure-sensitivity and eraser support). You can find a listing of applications that
support these features at Wacom’s web site (see Product Inf
ormation). Refer also to your application
manuals for information on how best to use Graphire features within specific applications.
Your best reference source for the above information is the set of manuals and disks that came with your
hardware, operating system, applications, or other Wacom tablets.
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Page 9
NAVIGATING THE MANUAL
Use the navigation controls to move through the manual:
Go to front page.
Contents
Index
Go to Table of Contents.
Go to Index.
Go back to previous view.
Page back, or page forward.
HEADING TEXT
Topic
Go to beginning of section.
Go to topic.
Topic continued.
The Acrobat Reader provides you with additional tools for using and printing the manual. Refer to the
Acrobat
Reader Online Guide
for more information.
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Page 10
INSTALLATION
USB tablets are compatible with Windows 98, Windows Me, Windows 2000, and with all applications that
support a mouse.
Graphire serial tablets are compatible with Windows 95, 98, Me, NT 4.0, Windows 2000, and with all
applications that support a mouse.
THINGS TO KNO
USB TABLET INSTALLATION
SERIAL TABLET INSTALLATION
UNINSTALLING THE SOFTWARE
REGISTRATION
W BEFORE INSTALLATION
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INSTALLATION
Page 11
THINGS TO KNOW BEFORE INSTALLATION
For USB tablets, your computer must be USB ready and the USB port or hub you are connecting your
tablet to must be active. See V
For serial tablets:
erifying Your Computer is USB Ready for more information.
•Turn off your computer and attach the tablet
•If your computer does not have an available serial port, you will need to remove an existing serial
device or add an additional serial port.
•Some computers have a b uilt-in modem and the external serial port may be disabled or configured with
the same serial port address as the modem. If your tablet does not communicate properly after
installing the hardware and software, check your serial port to verify that it is properly configured.
See Ha
•If you are using a DOS
in the DOS shell after you install the Wacom drivers for Windows.
ving Trouble? for more information.
shell under Windows 95 or later or NT 4.0, Graphire will automatically function
before
installing the software.
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INSTALLATION
Page 12
USB TABLET INSTALLATION
INSTALLING THE HARDWARE
Graphire USB tablets require a Windows 98, Me, or 2000 system with USB port. Graphire
supports hot-plugging, which allows you to connect or disconnect Graphire while your
computer is turned on.
1. Plug Graphire...
...into an active USB port on your computer
...or into an active USB hub.
2. If your computer is off, turn it on and allow the operating system to fully load.
Windows 98 .
box will display, followed by the ADD NEW HARDWARE WIZARD. (If the dialog does not
display, your computer may not be USB Ready; go to Having Trouble?) Follow the
prompts, making sure to select the default options.
Note: Please have your Windows 98 CD available. If Windows 98 came bundled with
your computer, the Windows 98 CAB files may be located on your hard disk or on your
system recovery CD. You may be prompted to insert the Windows 98 CD. If so, click OK
and enter the location of the Windows CAB files (e.g., D:\WIN98).
Windows Me and 2000.
LED will light.
Graphire is working in mouse emulation mode. You should be able to use your Graphire Pen
or Cordless Mouse on the tablet to move the screen cursor.
Important:
tablet functionality.
The tablet LED will start blinking and the NEW HARDWARE FOUND dialog
Graphire will automatically register as a USB device and the
You must install the tablet software from the Graphire Tablet CD to get full
To tablet
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INSTALLATION
Page 13
INSTALLING THE SOFTWARE
Graphire USB tablets require a Windows 98, Me, or 2000 system with USB port. Note that you must install the tablet software
from the Graphire Tablet CD to get full tablet functionality.
•Insert the Graphire Tablet CD into the CD-ROM drive.
•Double-click on the software S
•Select a language from the C
Graphire driver software.
•Adobe Acrobat Reader V3.0 or greater is required to view the online
is already installed on your system, you may cancel this installation.
Congratulations, Graphire installation is complete. Select F
You should now be able to use your Graphire Pen on the tablet to move the screen cursor in Pen Mode. You can verify this by
opening the Wacom control panel and choosing the M
ABLET
T
group was created in the S
Manual, and Readme file.)
If you had trouble with this installation, go to Having Trouble?
Important:
If your PC was not configured with a USB keyboard or USB mouse, it may not support USB devices while in
Windows Safe Mode. In this case, Graphire will not function in Safe Mode.
icon located on the Graphire Tablet CD.
ETUP
HOOSE SETUP LANGUAGE
TART
menu under P
dialog box and follow the prompts to complete the installation of the
to close the W
INISH
APPING
tab – the PEN M
ROGRAMS
. It contains shortcuts to the Wacom control panel, User's
Graphire User’s Manual
ACOM SETUP
ODE
option should be selected. (A W
dialog box.
and Help. If Acrobat Reader
ACOM
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INSTALLATION
Page 14
SERIAL TABLET INSTALLATION
INSTALLING THE HARDWARE
First turn off your computer.
A.Disconnect your mouse or
keyboard and plug the PS/2
tablet connector into that port.
B.Plug your mouse or keyboard
(whichever one you removed) into
the adaptor cable.
C.Plug the serial connector
into your computer’s serial
port.
B
A
C
Important:
plug in both the serial
connector (C) and the
power splitter cable (A)
for your tablet to work.
Y ou must
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INSTALLATION
Page 15
INSTALLING THE SOFTWARE
Follow the instructions for your version of Windows.
WINDOWS 98, ME, AND 2000 (PLUG AND PLAY INSTALL)
WINDO
WS 95 AND NT 4.0 (MANUAL INSTALL)
Windows 98, Me, and 2000 (Plug and Play Install)
•Turn on your computer. The tablet LED will light.
•The NEW H
H
ARDWARE WIZARD
ARDWARE FOUND
does not display, follow the instructions under the Windows 95 and NT 4.0 (Manual Install) section.
•Insert the Graphire Tablet CD into the CD-ROM drive.
•Select the option S
EARCH FOR THE BEST DRIVER FOR YOUR DEVICE (RECOMMENDED
prompted for the location of the driver files, select the CD-ROM D
•The ADD NEW H
ARDWARE WIZARD
•Select a language from the C
•Adobe Acrobat Reader V3.0 or greater is required to view the online
is already installed on your system, you may cancel this installation.
You should now be able to use your Graphire Pen or Cordless Mouse on the tablet to move the screen cursor. If the cursor
does not move, you should run the Graphire S
ACOM TABLET
A W
group was created in the S
User's Manual, and Readme file.
Important:
When starting Windows in safe mode, the driver software for Graphire will not load and the tablet will
not function.
If you had any trouble with the installation, go to Having Trouble?
dialog box will display, followed by the ADD NEW H
option.
RIVE
will finish, and the C
HOOSE SETUP LANGUAGE
HOOSE SETUP LANGUAGE
dialog box and follow the prompts.
Graphire User’s Man ual
ETUP
program from the Graphire Tablet CD.
TART
menu under P
ROGRAMS
. It contains shortcuts to the Wacom control panel,
ARDWARE WIZARD
. If the ADD NEW
) and follow the prompts. If you are
dialog box will display.
and Help. If Acrobat Reader
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INSTALLATION
Page 16
Windows 95 and NT 4.0 (Manual Install)
•Turn on your computer. The tablet LED will light.
•If the NEW H
•Insert the Graphire Tablet CD into the CD-ROM drive.
•Click on the START button and select RUN.... In the dialog box, type the letter of your CD-ROM drive and \SETUP.
For example, D:\SETUP. If your CD-ROM has a different drive letter, type that letter instead of D:. Then click OK.
Important:
to select RUN..., and then press ENTER.
•Select a language from the CHOOSE SETUP LANGUAGE dialog box and follow the prompts.
•Adobe Acrobat Reader V3.0 or greater is required to view the online
is already installed on your system, you may cancel this installation.
You should now be able to use your Graphire Pen or Cordless Mouse on the tablet to move the screen cursor.
A WACOM TABLET group was created in the START menu under PROGRAMS. It contains shortcuts to the Wacom control panel,
User's Manual, and Readme file.
Important:
will not function.
If you had any trouble with the installation, go to Having Trouble?
ARDWARE FOUND
If you replaced your mouse with the tablet, press CTRL+ESC to open the START menu. Use the arrow keys
When starting Windows 95 or later in safe mode, the driv er software f or Gr aphire will not load and the tablet
dialog box displays, select C
ANCEL
.
Graphire User’s Man ual
and Help. If Acrobat Reader
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INSTALLATION
Page 17
UNINSTALLING THE SOFTWARE
To remove the Graphire software from your system:
1. Click the Windows START button. Then choose SETTINGS and CONTROL PANEL.
2. In the C
ONTROL PANEL window, double-click on the ADD/REMOVE PROGRAMS icon.
3. In the dialog box that appears, choose the Wacom tablet option.
4. Click on the A
DD/REMOVE... button and follow the prompts to remove the Graphire software driver.
REGISTRATION
Please be sure to register your product. Depending on your region, the Wacom tablet may come with a
Registration Card that you should complete and mail, or you ma y be prompted to register online during the
installation process.
PRODUCT INFORMATION
To learn more about which software applications currently support the pressure-sensitivity and eraser
functions of your Graphire tablet and tools, visit the Wacom web site for your region:
USA, Canada, Central and South Americahttp://www.wacom.com/productinfo
Europe, Middle East and Africahttp://www.wacom.de/productinfo
Japanhttp://tablet.wacom.co.jp
Asia Pacific (English)http://tablet.wacom.co.jp/asia-pacific
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INSTALLATION
Page 18
USING GRAPHIRE
This section introduces you to the Graphire pen and mouse set. If you are new to using a graphics tablet
and tablet input tools, read the following sections. They describe your Graphire tools and explain how to
use them with the tablet.
APPEARANCE AND FEATURES
SETTING UP YOUR WORK AREA
WORKING WITH THE TABLET
USING THE GRAPHIRE PEN
USING THE GRAPHIRE CORDLESS MOUSE
CARING FOR YOUR TOOLS AND TABLET
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USING GRAPHIRE
Page 19
APPEARANCE AND FEATURES
The Graphire Pen and mouse set consists of two basic elements: a graphics tablet that serves as your
work area, and the Gr
GRAPHIRE T ABLET
aphire Tools you use with the tablet.
Cable
Pen Stand
Active Area
Note: To learn more about your tablet, see Working with the Tablet.
Status LED
Tablet Overlay
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USING GRAPHIRE
Page 20
GRAPHIRE TOOLS
Your Graphire tools are cordless, batteryless, and ergonomically designed.
The Graphire P en is a pressure-sensitive freehand tool for image editing and creating natural-looking pen
and brush strokes.
Eraser
DuoSwitch (rocker style)
Replaceable Nib (pen tip)
Graphire Pen
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USING GRAPHIRE
Page 21
The Graphire Cordless Mouse is an ideal tool for na vigation, with three customizab le b uttons that you can
program for different functions. The integrated fingerwheel is both a programmable middle button and a
rolling wheel that can be used for scrolling.
Fingerwheel
Programmable Buttons
Graphire Cordless Mouse
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USING GRAPHIRE
Page 22
SETTING UP YOUR WORK AREA
Organize your work area so you can work comfortably. Position your Graphire tablet, input tools, and
keyboard so they are easily accessible without unnecessary reaching. Your monitor should be positioned
so you can view it comfortably with a minimum of eyestrain.
To minimize fatigue:
•Take short breaks between tasks to stretch
and relax your muscles.
•Use a gentle grip when working with your
Graphire tools.
•Alternate tasks throughout the day.
•Minimize awkward postures and repetitive
movements that cause discomfort.
You can attach the pen stand to better fit your work style. Refer to W
information.
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orking with the Tablet for additional
USING GRAPHIRE
Page 23
WORKING WITH THE TABLET
Your tablet comes with a detachable pen stand and a transparent overlay.
For free-standing use, place the pen
stand within easy reach of your tablet.
To trace or digitize an image, lift the tablet
overlay and slide the image beneath it.
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To attach the pen stand, place the stand above the tablet cable.
Push the stand toward the tablet’s pen stand cutout until the stand fits
snugly. To detach the pen stand, slide it back away from the tablet.
USING GRAPHIRE
Page 24
USING THE GRAPHIRE PEN
Your Graphire Pen is cordless, batteryless, and pressure sensitive. There are four basic techniques for
using the Graphire Pen: pointing, clicking, double-clicking, and dragging. With a bit of practice, using the
pen will become second nature to you. If you are unfamiliar with using a pen, try the exercises on the
following pages.
HOLDING THE PEN
Hold the Graphire P en like you would a normal pen. Make sure the DuoSwitch is in a convenient location
where you can toggle it with your thumb or inde x finger, but not accidently press the s witch while dr a wing.
You can tilt the pen in any way that feels most comfortable for drawing.
Important:
Position for drawing
When the Graphire P en is not in use, place it in the pen stand or la y it flat on y our desk.
Position for erasing
To maintain the sensitivity of your pen tip, do not store the pen in a container where it will rest on its
tip.
Leaving a Graphire tool on the tablet may interfere with screen cursor positioning when using other
pointing devices.
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USING GRAPHIRE
Page 25
POINTING
The Graphire P en positions the pointer (or cursor) on y our screen. You can position the screen cursor two
different ways, like a pen (Pen Mode) or like a mouse (Mouse Mode).
•In Pen Mode , the tab let’ s activ e area is a mapped representation of y our computer screen where e v ery
point on the tablet’s active area corresponds to exactly one point on the display screen; wherever you
place the pen on the tablet, the screen cursor will jump to the corresponding point on the screen.
This is the default setting f or the Graphire Pen, and makes tracing possib le—something y ou cannot do
with a mouse.
•In Mouse Mode (the default position for the Graphire Cordless Mouse), you move the cursor with a
“pick up and roll” action similar to using a mouse.
Try moving the screen cursor by lifting the Graphire Pen and placing it in a new location on the tablet.
The cursor instantly jumps to the new location.
As the pen enters Proximity, the tablet
senses the pen above the tablet surface.
You do not need to touch the tablet with the
pen tip in order to move the screen cursor.
Learning Hint: If you are used to
working with a mouse and find that
using a pen is somewhat difficult, try
the Eye-Hand Coordination Exercise.
Pointing Hint: Pointing is easier when
you orient the tablet so the screen cursor
follows the same direction as your hand
movements on the tablet.
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Page 26
CLICKING
Clicking.
with enough force to register a click. (With the pen tip, there is no audible “click” sound.)
Try clicking on a folder icon by moving the screen cursor over the icon and pressing down on the pen tip.
The icon should highlight when you press.
To click, tap the tablet once with the tip of the Graphire Pen, or press the pen tip on the tablet
Double Clicking.
To double-click, quickly tap the tablet twice in the same place with the pen tip. This is
like clicking twice with a mouse button. You can also double-click by pressing the upper side switch—this
is the preferred method of double-clicking with a pen.
Try both ways of double-clicking on a folder icon to open it. First use your pen tip to do this, then use the
upper side switch.
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USING GRAPHIRE
Page 27
USING THE SIDE SWITCH
The Graphire P en is equipped with a DuoSwitch. This s witch has two progr ammable functions that can be
selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is in
Pro
ximity of the tablet. You do not have to touch the pen tip to the tablet in order to use the switch.
The upper switch position is set
to left double-click by default.
Windows Hint: Use right-click to bring up
application-specific or icon-specific menus.
Double-Click Hint: Press the upper side
switch to double-click. This is easier than
tapping twice with the pen tip.
To assign new switch functions, refer to Customizing
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The lower switch position is set for
a right-click by default.
Tool Buttons.
USING GRAPHIRE
Page 28
DRAGGING
Dragging is used to select and move objects on the screen. To drag, first point to an object. Then press
the Graphire Pen to the tablet and slide it across the tablet. The selected object will move across the
screen. To select text, move the screen cursor to the beginning of a text line, then drag the Graphire Pen
across the tablet until the text is highlighted.
First, try moving an icon on the screen. Then, within a document, select some text by pressing and
dragging the pen tip across the text.
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USING GRAPHIRE
Page 29
PROXIMITY
The pen is activated as soon as it enters proximity above the tablet’s active area. This allows you to
position the screen cursor or use the side switch without touching the pen tip to the tablet. You can also
trace a drawing or photograph as long as the pen tip remains within proximity height.
Place a picture under the tablet overlay and try tracing it from within one of your graphics applications.
For the Graphire Pen, proximity is
about 5 mm (0.2 inch), average.
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USING GRAPHIRE
Page 30
DRAWING WITH PRESSURE
The Graphire P en responds to the nuance and inflection of your hand movements, enabling you to create
natural-looking pen and brush strokes. Many graphics applications ha v e dra wing tools that respond to the
pressure you place on the pen. For example, in some drawing programs sliders are used to vary brush
characteristics (width, color, and opacity). These characteristics can be controlled much better by the
Graphire Pen’s pressure-sensitivity. You can vary line width, blend colors, and change opacity with the
pressure you exert upon the pen.
To draw with pressure-sensitivity, select a pressure-sensitive tool from your application’s tool palette.
Draw along the surface of the tablet while applying various amounts of pressure downward on the tip of
the Graphire Pen. Press hard for thick lines or dense color. Press gently for thin lines or softer color.
To adjust the tip feel, see Adjusting
Tip Feel.
Visit our web site for a list of graphics applications that support pressure. See Product Inf
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USING GRAPHIRE
ormation.
Page 31
ERASING
The eraser on the Graphire Pen works like the eraser on a pencil. In graphics applications that support
the pen’s eraser, you can erase intuitively and naturally. When you use the pen’s eraser, the application
will automatically switch to the eraser tool. You can also use the eraser in many standard office
applications. The eraser will not be pressure sensitive, but you can use it to select and delete text or
spreadsheet cells.
Try your eraser by opening Windows Notepad and typing a few words. Use the eraser to select the text.
When you lift the eraser, the text will be erased. For further information on using your eraser, see
Adjusting Er
aser Feel.
Visit our web site for a list of gr aphics applications that support the eraser (see Product Information). If the
eraser is not supported in an application, you can still use the eraser for navigating and drawing.
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USING GRAPHIRE
Page 32
EYE-HAND COORDINATION EXERCISE
If you use a mouse, you may remember how long it took to get used to positioning the screen cursor.
Your Graphire Pen, likewise, will take a bit of practice to master the technique of positioning the screen
cursor in P
This exercise is designed to retrain your eye-hand coordination for using the Graphire Pen:
1. Open any graphics application. Use the line tool to draw a rectangular g rid with line spacings of about
20-25 mm (3/4 to 1 inch). (You can use your traditional mouse to do this.)
2. Choose a free-hand tool in your application and use the Graphire Pen to draw a dot at each grid
intersection.
3. Draw an X at each grid intersection.
4. Now draw a circle around each intersection. Your screen should look like this:
en Mode. This may seem difficult at first, but it is more natural and faster than in Mouse Mode.
5. Clear your screen and make a simple drawing of your own. The more you use your Graphire Pen, the
easier drawing and navigation will become.
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USING GRAPHIRE
Page 33
USING THE GRAPHIRE CORDLESS MOUSE
The Graphire Cordless Mouse is batteryless and works on your Graphire tablet. By moving the Cordless
Mouse across the tablet’s active area, you can position the screen cursor like you do with a regular
mouse. The buttons are programmable, and the integrated fingerwheel is both a programmable middle
button and a rolling wheel for scrolling. By default, the rolling fingerwheel provides a line scrolling
capability in applications that are compatible with the Microsoft IntelliMouse wheel.
Integrated middle button and fingerwheel. By default,
the button function is set to MIDDLE CLICK and the
fingerwheel is set to SCROLL 3 lines per wheel notch.
The right button is set to
RIGHT CLICK by default.
Hint: For MS Office 97 and 2000
applications that support a wheel
mouse, press the CTRL key and
move the fingerwheel to zoom in
and out.
The left buttons is set to LEFT CLICK by default.
Important:
When using
other pointing devices,
place the Graphire
Cordless Mouse on your
desk. Leaving a Graphire
tool on the tablet may
interfere with screen
cursor positioning when
using other pointing
devices.
To learn how to program buttons, see Customizing the Graphire Cordless Mouse.
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USING GRAPHIRE
Page 34
USING THE CORDLESS MOUSE FINGERWHEEL
To use the fingerwheel, place your hand on the Graphire Cordless Mouse with your index finger on
the wheel.
•
Button function.
•
Scrolling.
The fingerwheel will control scrolling; mov e the fingerwheel f orward to scroll up , and bac k to
scroll down. By default, the fingerwheel is set to S
applications that support the Microsoft IntelliMouse wheel.
To use the button function, press down on the wheel to perform a button click.
CROLL 3 lines for each notch of wheel movement in
For a full description of fingerwheel features and functionality, see Customizing the Cordless Mouse
Fingerwheel.
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USING GRAPHIRE
Page 35
CARING FOR YOUR TOOLS AND TABLET
Keep y our Gr aphire tools and tablet surface clean. Dust and dirt particles can stick to your Graphire tools
and cause wear to the tablet surface. Regular cleaning with a soft, damp cloth will help prolong the life of
your tablet surface and Graphire tools. You can also use a very mild soap diluted with water. Do
volatile liquids, such as paint thinner or benzene, because they may damage the plastic case.
Keep y our tablet and tools in a clean, dry place and avoid extremes in temperature . Room temperature is
best. Also, your Graphire tools and tablet are not made to come apart. Twisting the pen case can break
the pen. Taking apart the product will void your warranty.
not
use
Important:
To maintain the sensitivity of your pen tip, do not store the pen in a container where it will rest on
the tip.
When the Graphire P en is not in use, place it in the pen stand or la y it flat on y our desk.
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USING GRAPHIRE
Page 36
REPLACING THE PEN TIP
The tip (nib) will wear with normal use. When the nib gets too short or develops a flat point, you can
replace it with another nib.
1. Clasp the old nib with a tweezer, needle-nosed plier, or similar instrument and pull it straight out of the
pen.
2. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops.
To order replacement parts, refer to P
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arts and Accessories.
USING GRAPHIRE
Page 37
CUSTOMIZING
After you master the basics of using your Graphire pen and mouse set, you may want to customize the
way Graphire works. This chapter describes how to use the Wacom control panel to adjust your Gr aphire
tool and tablet settings.
Advanced users can learn how to further optimize Graphire by creating application-specifi
OPENING THE CONTROL PANEL
CONTROL PANEL FEATURES
CUSTOMIZING YOUR PEN AND CORDLESS MOUSE
CUSTOMIZING THE POP-UP MENU
WORKING WITH GRAPHIRE TOOLS
WORKING WITH APPLICATION-SPECIFIC SETTINGS
CHECKING YOUR SERIAL TABLET CONNECTION
PULL-DOWN MENUS
c settings.
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CUSTOMIZING
Page 38
OPENING THE CONTROL PANEL
Open the control panel with the Graphire tool you wish to customize.
1. Using your Graphire tool, click on the Windows START button. Then, select SETTINGS and CONTROL
P
ANEL.
2. Double-click on the tablet icon.
To open the Wacom control panel,
double-click here with the tool you
wish to customize.
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CUSTOMIZING
Page 39
CONTROL PANEL FEATURES
Use the Wacom control panel to customize your Graphire pen and mouse set.
Pull-Down Menus access many control panel features.
These buttons add an application
or tool to the lists at the left.
The Application List
displays applications
with customized
settings.
The Tool List
displays tools that
are customized for
the above selected
application.
Tabs display
settings for the
selected application
and selected tool.
Control Panel
Buttons apply to
the entire control
panel.
The HELP...
button displays
online Help. The
information is the
same as in the
Customizing
and
Advanced
Features
chapters in this
manual.
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Tab buttons
apply only to the
selected tab.
CUSTOMIZING
Page 40
TABS
The tabs allow you to customize your Graphire tablet, Pen, and Cordless Mouse. When you open the
control panel with a Graphire tool, the tool is automatically selected in the T
tabs are displayed. To change settings for your other tool, select the appropriate tool icon to display the
corresponding tabs.
Displayed if you are working with a serial tablet.
These tabs are displayed for the Graphire Pen.
OOL LIST and the appropriate
Note:
The APPLICATION LIST is for advanced users who want to create application-specific settings; it is not
necessary to select or add applications. To customize Graphire, select the Graphire Pen or Cordless
Mouse from the T
OOL LIST; the appropriate tabs will display for the selected tool. Then select the tab for
the tool setting(s) that you want to modify.
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CUSTOMIZING
Page 41
Tab buttons apply only to the selected tab:
•To set the currently open tab to its factory default values, click
•If you have changed settings on a tab and want to return the tab to its previously saved or last applied
settings (whichever is most recent using the OK or A
PPLY buttons), click
•To copy settings from one tool or application to another, clic k This will displa y the Cop y
Settings dialog box.
As you explore the control panel tabs, experiment with different settings to find what works best for you.
You can always click R
return a tab to its previously saved or last applied settings. Refer to Customizing
ESET TABTO DEFAULTS to return to the factory settings. Or, click REVERT TAB to
Your Pen and Cordless
Mouse for detailed information on working with tabs.
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CUSTOMIZING
Page 42
CONTROL PANEL LISTS
Located in the upper portion of the control panel, the APPLICATION LIST and TOOL LIST allow you to create
different tool settings for individual applications. For example, you might set your pen tip for a soft feel in
Painter and a firm feel in all other applications.
The APPLICATION LIST displays applications that
have custom tool settings associated with them.
The TOOL LIST displays which of your
tools (Graphire Pen or Cordless Mouse)
can be customized for the application
selected above.
Click to add an installed application to the
APPLICATION LIST. You can customize tool
settings for the selected application.
Your current selections are
highlighted. Wedges emphasize the
relationship between tab settings and
the selected tool and application.
Click to add a Graphire tool to
OOL LIST. You can
the T
customize the tool for the
above selected application.
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CUSTOMIZING
Page 43
•When you first install your Graphire pen and mouse set, the APPLICATION LIST displays the ALL
A
PPLICATIONS icon. This contains tablet and tool settings for all of your applications.
•The T
automatically added to the T
tablet. See Adding a
OOL LIST displays an icon for the Graphire Pen and Cordless Mouse. Each tool icon is
OOL LIST when a Graphire Pen or Cordless Mouse is first used on the
Tool for more information.
When you are ready to create custom settings for individual applications, see Working with Application-
Specific Settings.
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CUSTOMIZING
Page 44
CONTROL PANEL BUTTONS
The control panel buttons apply to all items in the control panel, including tab settings, items in control
panel lists, and menu options.
•To close the control panel and save changes, click
•To close the control panel without saving changes, click
•To apply your changes and remain in the control panel, click The changes you apply
are saved.
•To display online Help for the control panel, click Or, you can choose H
H
ELP pull-down menu.
ELP... from the
Balloon Help, which provides quick information and useful tips, is also available for most control panel
items. To access balloons, pause the screen cursor ov er the item for which you would like information.
Help for individual dialog boxes is available by clicking on the H
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ELP... button in the specific dialog box.
CUSTOMIZING
Page 45
CUSTOMIZING YOUR PEN AND CORDLESS MOUSE
To change tool settings, open the control panel using the tool you wish to customize. The tool will
automatically be selected in the T
settings for a different tool, select it from the T
GRAPHIRE PEN TABS
If you selected the Graphire Pen, the following tabs are displayed:
Settings on these tabs apply to both the
Graphire Pen and Cordless Mouse.
OOL LIST, and the appropriate tabs will be displayed. To customize
OOL LIST by clicking on its icon.
Displayed if you are working with a serial tablet.
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CUSTOMIZING
Page 46
GRAPHIRE CORDLESS MOUSE TABS
If you selected the Graphire Cordless Mouse, the following control panel tabs are displayed:
Displayed if you are working with a serial tablet.
Settings on these tabs apply to both the
Graphire Pen and Cordless Mouse.
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CUSTOMIZING
Page 47
ADJUSTING TIP FEEL
To adjust the sensitivity of your Graphire Pen tip , select the TIP FEEL tab . To create broad brush strokes or
to click with a light touch, use a soft tip setting. For maximum control while drawing thin lines, use a firm
tip setting.
A checkmark appears when advanced settings are in effect.
Toggles to the advanced options display.
Drag the slider to a
softer or firmer setting.
Make several pen
strokes to test the
current pressuresensitivity setting.
Click here with your pen
tip to test the current click
pressure setting.
Note: For all screen shots of tabs, the tab buttons are omitted in order to save space.
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CUSTOMIZING
Page 48
ADJUSTING DOUBLE-CLICK
Double-clicking with the pen tip can be made easier b y e xpanding the tap area that accepts a doub le-clic k
(the double-click distance) and reducing the speed required to perform a double-click. This can be set in
the D
OUBLE-CLICK tab. Because a large double-click distance may adversely affect your brushstrokes in
some drawing applications, Wacom recommends setting a small double-click distance and using the
upper side switch to double-click.
Use custom double-click settings
when checked.
Note: DOUBLE-CLICK ASSIST can
be enabled for some applications
and disabled for others. See
Working with Application-Specific
Settings for more information.
Enter a number from 1 to 25 pixels
or click the up and down arrows to
increase or decrease double-click
distance.
Drag the slider to change the double-click speed.
A slower speed makes double-clicking easier.
Tap twice on this icon with your pen tip to automatically set double-click
distance and speed based on the way you normally double-click.
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Double-click on the target
to test your settings before
applying them.
CUSTOMIZING
Page 49
CUSTOMIZING T OOL BUTTONS
Select the TOOL BUTTONS tab to change the functions assigned to the eraser, side switch, and tip of your
Graphire Pen. For each tool button, a pull-down menu enables you to choose the function that will be
performed.
Select the function to perform
when using the eraser.
Select the function to
perform when pressing
the upper side switch.
Select the function to perform
when pressing the lower side
switch.
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Click here to change the function assigned to the pen
tip. The tip must be set to left click in order to draw in
most graphics applications.
CUSTOMIZING
Page 50
Button Functions
Each button has a pull-down menu that allo ws you to choose the function that will be performed when the
button is pressed. The following list describes all available functions. However, some options are not
available for all buttons.
•L
EFT-CLICK. Default setting for the Graphire Pen tip. This option simulates a left mouse button click.
Be sure at least one button performs this function so you can always navigate and click.
•L
EFT DOUBLE-CLICK. Default setting for the upper position of the side switch. When this option is
selected, pressing the switch simulates a left mouse button double-click. For easier double-clicking,
use this function instead of tapping twice with your pen.
•R
IGHT-CLICK. Default setting for the lower position of the side switch. This simulates a right mouse
button click.
•M
IDDLE-CLICK. Simulates a middle mouse button click.
•L
EFT CLICK-LOCK. Simulates holding down the left mouse b utton. Press the tool button once to initiate
click lock. Press the button again to release click lock. Click lock is useful for dragging objects or
selecting blocks of text.
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CUSTOMIZING
Page 51
•KEYSTROKE.... Enables you to simulate a series of keystrokes. When you select this option, the
D
EFINE KEYSTROKE dialog box appears. There, you can enter a keystroke or keystroke sequence to
play back. Keystroke combinations can include letters, numbers, function keys (such as F3) and
modifier keys (such as S
HIFT, ALT, or CTRL). After defining a keystroke sequence, click OK.
Important:
Because the ENTER key can be selected as a defined keystroke, it cannot be used to
select OK. You must use your tool to click on the OK button.
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CUSTOMIZING
Page 52
•MODIFIER.... Enables you to simulate modifier ke y(s) (such as S HIFT, ALT, or CTRL). Many applications
use modifier keys to constrain the size or placement of objects. If you select this option, the D
M
ODIFIER dialog box appears. There, you select the modifier key(s) to simulate.
You can select the CLICK box plus
one or more modifier key options
to define the function you want
your tool button to simulate.
EFINE
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CUSTOMIZING
Page 53
•PRESSURE HOLD. (Graphire Pen only.) Sets a button so that, when pressed, the pressure is locked at
the current pressure level until the button is released. For example, you can paint with pressuresensitivity until you reach the brush size that you like. You can then press the button and continue
painting with the same size brush until the button is released.
•M
ODE TOGGLE. Toggles between Pen Mode and Mouse Mode.
•P
OP-UP MENU. Displays a P op-up Men u on your screen. See Customizing the Pop-up Menu for more
information.
•E
RASE. Default setting for the eraser. Refer to Erasing for information on using the eraser.
•I
GNORED. Disables the button function.
•Application Defined. (Graphire Cordless Mouse only.) Only the button number is reported to your
application. Use this setting when using applications that have built-in support for tool buttons.
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CUSTOMIZING
Page 54
ADJUSTING ERASER FEEL
To adjust the sensitivity of your Graphire Pen eraser, select the ERASER FEEL tab. To erase with a broad
stroke or to click with a light touch, use a soft eraser setting. For maximum control while erasing, use a
firm eraser setting.
A checkmark appears when advanced settings are in effect.
Toggles to the advanced options display.
Drag the slider to a
softer or firmer setting.
Using your eraser, test
the current eraser
pressure-sensitivity
setting by erasing here.
Erase this text. Using
your eraser , select text to
test the current eraser
click pressure setting.
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CUSTOMIZING
Page 55
TABLET TO SCREEN MAPPING
To change the relationship between tool movement on your tablet and cursor movement on the screen,
select the M
that each point on the tablet maps to a corresponding point on the screen. (The default setting for the
Graphire Cordless Mouse is M
APPING tab. The default POSITIONING MODE for the Graphire Pen is PEN MODE, which means
OUSE MODE.) In PEN MODE, the MAPPING tab looks like this:
Positioning Mode. In Pen Mode, the screen
cursor moves with absolute positioning.
Select the
Tablet Area for
drawing.
Select the Orientation of your tablet.
Note: Except for tablet orientation, the mapping
settings for the Graphire Pen and Cordless
Mouse are independent of one another.
Display Area.
Select a monitor
area for tablet to
screen mapping.
Aspect. Select a
tablet to screen
mapping
relationship.
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CUSTOMIZING
Page 56
With MOUSE MODE selected, the MAPPING tab looks like this:
Positioning Mode. In Mouse Mode, the screen cursor moves with relative
positioning. This is the default mode for the Graphire Cordless Mouse.
Select a slower or faster
screen cursor speed
when in Mouse Mode.
Select the Orientation of your tablet.
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CUSTOMIZING
Page 57
Positioning Mode
The POSITIONING MODE controls how the screen cursor moves.
•In PEN MODE, wherev er you place a Graphire tool on the tablet, the cursor jumps to the corresponding
point on the screen. This is required for tracing.
•In M
OUSE MODE, the screen cursor is positioned like a mouse, requiring a “pick up and roll” action to
move the cursor on the screen.
By default, your Gr aphire Pen is set to P
M
OUSE MODE for navigation.
Note
: You can also switch between PEN MODE and MOUSE MODE by using the screen Pop-up Menu.
See Customizing the P
op-up Menu for more information.
EN MODE for drawing, and your Gr aphire Cordless Mouse is set to
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CUSTOMIZING
Page 58
Orientation
If you are working with a tall monitor or prefer to work with the tablet in a different position, you can rotate
the tablet to one of the following orientations:
•L
ANDSCAPE. Tablet orientation is horizontal, with the tablet cable at the top. This is the default setting.
•P
ORTRAIT. Rotate the tablet 90 degrees clockwise from landscape orientation. The tablet orientation
will be vertical, with the tablet cable on the right side.
•L
ANDSCAPE FLIPPED. Rotate the tablet 180 degrees from landscape orientation. The tablet will be
upside down, with the tablet cable near the bottom.
•P
ORTRAIT FLIPPED. Rotate the tablet 90 degrees counter-clockwise from landscape orientation.
The tablet orientation will be vertical with the tablet cable on the left side.
After making changes, verify you have the correct setting for your tablet orientation. Do this by moving
your tool “up” on the tablet—the cursor should move up as well.
Note:
The orientation you select applies to all tools and applications.
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CUSTOMIZING
Page 59
Aspect
Aspect defines the constraints of the tablet to screen relationship. ASPECT options include:
•PROPORTIONAL. Maintains correct vertical and
horizontal proportions between the tablet and display.
A traced image appears proportionally correct on your
display, but may be smaller or larger than the original
image.
•TO FIT. Correct scale or proportions are not maintained.
The selected tablet area is mapped to the selected
display area. A traced image ma y appear stretched, and
may be smaller or larger than the original image. This is
the default setting for all tools.
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CUSTOMIZING
Page 60
Tablet Area
These settings allow you to define the tablet area that will be mapped to the display area.
Uses the entire active area of the tablet for tablet
to display mapping. This is the default setting.
Displays the PORTIONOF TABLET dialog box where
you can select a portion of the tablet’s active area
for tablet to display mapping.
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CUSTOMIZING
Page 61
Enter coordinates to select the tablet area.
•Select UNITS of measure for the displayed
values. A count equals one line of tablet
resolution.
•Enter values for the TOP, LEFT, BOTTOM, and
RIGHT boundary of the tablet area. Values
are measured from the top left corner of the
tablet’s active area.
Drag corners of the foreground graphic to
select the tablet area. The background
graphic represents the entire active tablet
area. Values in the ENTER COORDINATES text
boxes change accordingly.
Use your tool on the tablet to select the tablet area.
•Select the CLICKTO DEFINE TABLET AREA
button.
•Follow the MESSAGE prompts to set the portion
of your tablet that will be used for mapping.
Note: As y ou define PORTIONOF TABLET, be sure to review the MESSAGE prompts that may appear.
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CUSTOMIZING
Page 62
Display Area
The DISPLAY AREA options allow you to define which portion of the display screen your tablet will map to.
•ENTIRE DISPLAY. Select this option to access the entire display. This is the default setting. If more
than one monitor is in use, a pull-down menu is displayed with options for selecting A
LL MONITORS or
individual monitors.
•P
ORTIONOF DISPLAY.... This option allows you to select a portion of the display for tablet to screen
mapping. Selecting P
Enter coordinates to select the screen area.
•Select UNITS of measure for the displayed values.
•Enter values for the TOP, LEFT, BOTTOM, and RIGHT
boundary of the display screen area. Values are
measured from the top left corner of the display.
Drag corners of the foreground graphic to select the
screen area. The background graphic represents the
entire screen area. Values in the ENTER COORDINATES
text boxes will change accordingly.
Move the screen cursor to select the screen area.
•Select the CLICKTO DEFINE SCREEN AREA button.
•Follow the MESSAGE prompts to set the portion of
your display screen that will be used for mapping.
ORTIONOF DISPLAY... brings up the PORTIONOF DISPLAY dialog box.
Note: As you define PORTIONOF DISPLAY, be sure to review the MESSAGE prompts that may appear.
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CUSTOMIZING
Page 63
CUSTOMIZING THE GRAPHIRE CORDLESS MOUSE
To modify your Graphire Cordless Mouse button settings, select the TOOL BUTTONS tab.
Select the function to perform
when pressing the left button.
Select the function to perform when clicking the
fingerwheel button. Refer to Customizing the
Cordless Mouse Fingerwheel to select the function
to perform when rolling the fingerwheel.
Select the function
to perform when
pressing the right
button.
As with the Graphire Pen, you can select a function to perform for each button from the button pull-down
menus. Refer to Button Functions
for a description of the available options.
The Graphire Cordless Mouse buttons are chordable; you can press two or more buttons simultaneously
and the functions will occur. For example, if you program one button to simulate the S
another to simulate a click function, when you press both buttons a S
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HIFT+CLICK is simulated.
HIFT key and
CUSTOMIZING
Page 64
CUSTOMIZING THE CORDLESS MOUSE FINGERWHEEL
The Graphire Cordless Mouse fingerwheel controls scrolling in most active windows. For line scrolling,
the fingerwheel emulates the Microsoft IntelliMouse wheel to control scrolling in applications that support
the IntelliMouse. To customize your Graphire Cordless Mouse fingerwheel, choose the F
INGERWHEEL tab.
Disables the fingerwheel function.
When checked, the functions assigned f or the f orw ard and
backward direction of the fingerwheel are exchanged.
Sets the fingerwheel to
scroll the selected number
of lines for each notch of
fingerwheel movement.
Enter a value (1 to 15) to
set the amount of
movement. Roll the
fingerwheel forward to
scroll up, and back to
scroll down.
Sets the fingerwheel to
scroll one page for each
notch of fingerwheel
movement.
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CUSTOMIZING
Page 65
CUSTOMIZING THE POP-UP MENU
Select the POP-UP MENU tab to customize the available functions on the Pop-up Menu list. The Pop-up
Menu list may include keystroke functions and mapping options.
To display the Pop-up Menu, set one of your tool buttons to the P
OP-UP MENU function. Whenever you
push that button, the Pop-up Menu is displayed. Select items in the Pop-up Menu by clicking on them.
Adds a keystroke macro to the menu list.
Adds PEN MODE and MOUSE MODE options to
the menu list. The mapping option y ou select
from the Pop-up Menu is applied only to the
tool used to select it.
Removes the selected item(s) from the list.
Displays a list of functions that will appear in the P op-up
Menu. To change the order of an item, drag it to a new
location (mapping options are moved as a group).
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Page 66
ADD KEYSTROKES
To add a keystroke definition to the Pop-up Menu, click on the ADD KEYSTROKE... button. A dialog box will
appear where you can specify and name the keystroke function. You can also create different keystroke
functions for different applications. See W
orking with Application-Specific Settings for more information.
ADD MAPPING OPTIONS
When you click on the ADD MAPPING OPTIONS button, the following mapping options can be added to the
Pop-up Menu list: P
en Mode and Mouse Mode.
REMOVING KEYSTROKES AND MAPPING OPTIONS
To remove mapping option(s) or keystrok e function(s) from the P op-up Menu list, select the function(s) y ou
wish to remove and click the R
item. Multiple items may be selected for removal by pressing the S
EMOVE button. Mapping options must be added or removed as a single
HIFT key and clicking on them.
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CUSTOMIZING
Page 67
WORKING WITH GRAPHIRE TOOLS
The W acom control panel is designed to help y ou customize and k eep trac k of your Graphire tool settings .
The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool
are displayed.
If application-specific settings have not been added, the ALL APPLICATIONS
icon is displayed and the tool settings apply for all applications.
The TOOL LIST
displays icons
for tools that
are customized
for the above
selected
application.
Tab settings apply only to the
selected tool and application.
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Your current selections are highlighted. Wedges
emphasize the relationship between tab settings
and the selected tool and application.
CUSTOMIZING
Page 68
ADDING A TOOL
When you place a Graphire Pen or Cordless Mouse on the tablet, it is automatically added to the control
panel’s T
Wacom control panel and changing the tab settings. When you select a tool from the Tool List, the
appropriate tab settings for that tool are displayed. Any changes you make to the tab settings will then
apply to that tool when you click on the control panel’s A
OOL LIST and will function with its default settings. You can customize a tool by opening the
PPLY or OK button.
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Page 69
WORKING WITH APPLICATION-SPECIFIC SETTINGS
You may wish to have different tool settings for a particular application. The APPLICATION LIST lets you
customize your Graphire tablet and tool settings for individual applications.
The APPLICATION LIST
displays icons for
applications with
customized settings.
The TOOL LIST displays
icons for tools that are
customized for the above
selected application.
Tab settings apply only
to the selected tool and
application.
Your current selections are highlighted. Wedges
emphasize the relationship between tab settings
and the selected tool and application.
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If application-specific settings have not been created, a single icon labeled ALL APPLICATIONS is display ed
in the A
PPLICATION LIST, and the tool settings displayed in the tabs are applied to all applications.
When a second application is added to the APPLICATION LIST, the ALL APPLICATIONS icon changes to ALL
O
THER APPS, and a new icon is displayed for the new application settings.
If you select the ALL OTHER APPS icon and make changes to the tab settings, your changes will apply to all
applications except the specific one(s) you have added to the list. If you select the icon for a specific
application and make changes to the tab settings, your changes will apply to only that application.
When A
LL APPLICATIONS or ALL OTHER APPS is selected in the APPLICATION LIST, the TOOL LIST displays
icons for the Graphire Pen and Cordless Mouse. When an icon for a specific application is selected from
the A
PPLICATION LIST, the TOOL LIST only displays the Graphire tools that you have added for the selected
application. When you create an application-specific setting, you are, in a sense, creating a separate
T
OOL LIST for the application.
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CUSTOMIZING
Page 71
CREATING AN APPLICATION-SPECIFIC SETTING
To create an application-specific setting, click on the ADD APPLICATIONTO LIST... button or select
A
PPLICATIONSFOR CUSTOM SETTINGS... from the ADD pull-down men u. The ADD APPLICATIONFOR CUSTOM
S
ETTINGS dialog box appears.
Select an application to add to
the APPLICATION LIST. Only
applications that are currently
running and that have not
previously been added to the
APPLICATION LIST are displayed.
If you have more than one tablet,
select the tablet(s) for which to
add application-specific settings.
Note: First customize settings for one application. When you feel comfortable with using
application-specific settings, you can create more application-specific settings.
BROWSE to select the
executable file of any
application installed on
your computer.
Note: If two programs
have the same file name,
they will share the same
customized settings.
Displays the name of the
selected application.
Click OK to continue.
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If you have used both the Graphire Pen and Cordless Mouse on the tablet, the ADD TOOLTO APPLICATION
dialog box is displayed. Choose one or both tools to add to the T
OOL LIST for this application. By default,
the tool in your hand is selected. Click OK to confirm your selection.
Lists the tools that can be customized.
Note: If a tool is not selected it will continue
to work with the settings specified for ALL
OTHER APPS.
After you have added an application, its icon appears in the A
application icon, the T
application. If a tool does not appear in the T
O
THER APPS. In the TOOL LIST you can select a tool and then use the tabs to change the tool settings.
OOL LIST displays only the tool(s) that have application-specific settings for the
OOL LIST for the application, it will use the settings for ALL
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PPLICATION LIST. When you select the
CUSTOMIZING
Page 73
ADDING A TOOL TO AN APPLICATION’S TOOL LIST
To add a tool to an application’s TOOL LIST, click on the ADD TOOLTO LIST... button or select TOOLTO
C
USTOMIZE... from the ADD pull-down menu. The ADD TOOLTO CUSTOMIZE dialog box appears. Choose
the application and tool to create settings for. Click OK to confirm your selection. The dialog box will
close, and the tool will appear in the T
If you have more than one tablet, select
the tablet(s) for which to add applicationspecific settings.
First select ADDEXISTINGTOOLTO
APPLICATION.
Choose an application. Only applications
that have been added to the APPLICATION
LIST are displayed.
Select a tool. The tool that has not been
added to the TOOL LIST for the selected
application is automatically displayed.
OOL LIST for the chosen application.
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CUSTOMIZING
Page 74
CHANGING SETTINGS FOR A SPECIFIC APPLICATION AND TOOL
To change settings for a specific application and tool combination, from the APPLICATION LIST choose the
application you want to change tool settings for. From the T
OOL LIST, choose the tool you want to
customize. Change the tab settings for the selected application and tool combination.
REMOVING APPLICATION-SPECIFIC SETTINGS
To remove application-specific settings:
1. Open the REMOVE menu and select CUSTOM SETTINGSFOR APPLICATION....
2. In the R
want to remove the custom settings and click OK.
To remove application-specific settings for a tool:
EMOVE CUSTOM SETTINGSFOR APPLICATION dialog box, select the application(s) for which you
1. Select C
2. In the R
FROMSELECTEDTABLETSANDAPPLICATIONS radio button and select the application that you want to
USTOMIZED TOOL... from the REMOVE pull-down menu.
EMOVE CUSTOMIZED TOOL dialog box, select the tool to remove. Then click on the REMOVE
remove the tool from.
3. Click OK to confirm your selections.
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CUSTOMIZING
Page 75
CHECKING YOUR SERIAL TABLET CONNECTION
Select the CONNECTION tab to check the status of your tablet connection to the serial port.
When checked, the tablet driv er is on.
Displays all serial ports. The port in
use by the tablet is selected. Ports
used by other devices are dimmed.
Displays messages about your selected serial port.
•CONNECTED. The tablet is connected and responding correctly.
•NOT RESPONDING. There is no communication between the tablet
and the computer.
•OVERRIDDEN. Another application has taken over control of the
serial port.
•DRIVER OFF. The Graphire driver is turned off.
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CUSTOMIZING
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PULL-DOWN MENUS
Use the pull-down menus to access additional custom settings options, a language selection menu, and
online documentation. Help is available for most dialog boxes that appear when you make a menu
selection—just click on the dialog box H
FILE
The File menu contains the following options:
•SUMMARY.... Provides a summary of your current settings.
•EXIT. Exits the control panel.
EDIT
The EDIT menu contains the following options:
•COPY SETTINGS TO.... Opens a dialog box where you can copy your customized settings to another tool or application.
You can also access this dialog box by clicking on the COPY SETTINGS TO... tab button.
•RESET SETTINGS.... Opens a dialog box where you can reset your customized settings to their factory default values.
•RENAME TOOL.... Opens a dialog box where you can assign custom names to your tools.
•PREFERENCES.... Opens a dialog box where you can change general Graphire operating preferences.
ELP... button for detailed information on settings and options.
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ADD
The ADD menu contains the following options:
•TABLET.... Opens a dialog box where you can add one or more tablets. Refer to Installing Multiple Tablets for information
on adding multiple tablets.
•APPLICATIONFOR CUSTOM SETTINGS.... Opens a dialog box where you can add an application to the APPLICATION LIST.
This is also accessed by clicking on the ADD APPLICATIONTO LIST... button. Refer to Working with Application-Specific
Settings for more information.
•TOOL TO CUSTOMIZE.... Opens a dialog box where you can add a tool to the control panel TOOL LIST. This is also accessed
by clicking on the ADD TOOLTO LIST... button. Refer to Adding a Tool for more information.
REMOVE
The REMOVE menu contains the following options:
•TABLET.... Opens a dialog box where you can remove one or more tablets from the control panel driver.
•CUSTOM SETTINGSFOR APPLICATION.... Opens a dialog box where you can remove custom tool settings from an
application.
•CUSTOMIZED TOOL.... Opens a dialog box where you can remove customized tools.
Note:
For example, if you have only one tool the C
If only one item is available for a particular REMOVE menu option, the option will be dimmed.
USTOMIZED TOOL... option will be dimmed.
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CUSTOMIZING
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LANGUAGE
The LANGUAGE menu allows you to switch between English and other installed languages. Typically, the
language of the operating system is installed when you install the driver, but other languages can be
specified during a custom install.
HELP
The HELP menu contains the following options:
•HELP.... Displays online Help.
•USER’S MANUAL.... Displays the
•GETTING STARTED.... Displays an overview of the control panel.
•DIAGNOSTICS.... Displays diagnostics information for your Graphire tablet and tools.
•ABOUT.... Displays information about the control panel and driver.
Graphire User’s Manual for Windows
.
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CUSTOMIZING
Page 79
ADVANCED FEATURES
You can use advanced features to further customize your Graphire pen and mouse set f or the wa y y ou lik e
to work.
AD
VANCED TIP PRESSURE SETTINGS
ADVANCED ERASER PRESSURE SETTINGS
COPYING SETTINGS
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ADVANCED FEATURES
Page 80
ADVANCED TIP PRESSURE SETTINGS
To customize advanced tip pressure settings, from the TIP FEEL tab select MORE OPTIONS. The advanced
options enable you to change the click pressure and pressure curve settings independently. (In the basic
options display, these settings are adjusted simultaneously with the T
IP PRESSURE FEEL slider.)
Important:
The TIP PRESSURE FEEL slider overrides the advanced pressure settings. If you
customize advanced settings, then drag the T
be removed.
Use these controls to manually change the pressure curve shape.
Test the results
of your changes
before you
apply them.
The pressure curve graphically displays the relationship between
force applied to your tool and pressure reported to an application.
IP PRESSURE FEEL slider, your advanced settings will
Toggles to the basic options display.
After you set advanced
settings, a checkmark
appears.
Use this area to
automatically set the
maximum amount of
force to use when
drawing.
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ADVANCED FEATURES
Page 81
CLICK FORCE ADJUSTMENT
The click force setting adjusts the amount of force required to generate a button click.
The CLICK FORCE bar graphically displays
the force level at which a click occurs.
Enter a value from 1 to 50% or drag
the CLICK FORCE bar to set the force
at which a click occurs.
Note: For optimal performance in graphics applications, set the
click force and minimum tip force to the same value.
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ADVANCED FEATURES
Page 82
PRESSURE CURVE ADJUSTMENT
Changing the shape of the pressure curve will change the feel of the pen tip. A pressure curve that
increases quickly makes the tip feel more sensitive to changes in force.
The control points at each end of the pressure curve set the minimum and maximum amount of force y our
pen will respond to. If you have a soft touch and want to achieve full pressure without having to apply full
force to your pen, decrease the maximum force level. You can apply less force to your pen and still have
the effects of full pressure. The default for maximum force is 100%.
T o change curve shape,
drag the control point to
a new position.
Enter a value from 20 to 100%, or
drag the MAXIMUM TIP FORCE control
to set the maximum force your pen
tip will respond to.
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Enter a value from 0 to 80%, or drag the
MINIMUM TIP FORCE control to set the
minimum force that will register pressure.
ADVANCED FEATURES
Page 83
To automatically set the maximum force for the wa y y ou dra w, click the START OVER button and dra w in the
scratch pad area. As you draw, the M
changes to reflect the peak pressure registered by your hand movements. To start over, click the S
O
VER button and begin a new drawing.
AXIMUM TIP FORCE control moves, and the value in the edit box
TART
While applying normal pressure to the pen tip, draw
several strokes here to automatically set the maximum
force value.
Click here to reset maximum force value to the
start value for this test.
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ADVANCED FEATURES
Page 84
ADVANCED ERASER PRESSURE SETTINGS
To customize advanced eraser pressure settings, select the ERASER FEEL tab and click on the MORE
O
PTIONS button. You work with the advanced eraser settings in the same manner as with the Advanced
Tip Pressure Settings.
Important:
The ERASER PRESSURE FEEL slider overrides the advanced pressure settings. If you
customize advanced settings, then dr ag the E
will be removed.
RASER PRESSURE FEEL slider , your adv anced settings
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ADVANCED FEATURES
Page 85
COPYING SETTINGS
To copy settings between tools or to another application, choose the COPY SETTINGS TO... option from the
E
DIT menu, or click on the COPY SETTINGS TO... button. A dialog box is displayed where you can copy
settings from one tool to another within the same application or between different applications.
Note:
If you copy settings betw een the Graphire Pen and Cordless Mouse, only those settings common to
both tools (such as mapping settings) can be copied.
Choose from where settings will be copied.
Select where settings will be copied to.
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ADVANCED FEATURES
Page 86
HAVING TROUBLE?
Most of the time your tablet will work flawlessly. But if y ou are ha ving trouble , W acom recommends y ou do
the following:
1. Refer to the troubleshooting procedures described in this chapter.
2. Look in the troubleshooting tables. Your problem may be described there and you can try the
solution offered.
3. Open the Graphire Readme file for late-breaking information.
4. If you are having a compatibility conflict between Graphire and a new hardware or software product, it
may be helpful to download a new Wacom tablet software driver. Wacom periodically updates the
software driver to maintain compatibility with new products. See Who to Call
5. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.
See Who to Call
6. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for Technical Support.
.
T
ROUBLESHOOTING
TROUBLESHOOTING TABLES
CONTACTING TECHNICAL SUPPORT
for your region.
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Page 87
TROUBLESHOOTING
If the Wacom Tablet driver failed to load properly, first perform the recommended action in the error
message on your screen. If that does not solve the problem, perform the troubleshooting tests for your
tablet or tool(s).
TESTING USB TABLETS
T
ESTING SERIAL TABLETS
TESTING YOUR GRAPHIRE TOOLS
TESTING USB TABLETS
Make sure your computer is turned on, the operating system has finished loading, and Graphire is
properly connected to an active USB port. Then try the following tests:
1.
Check power to the tablet.
connected and your computer has registered it as a USB device . If the LED is on, continue with step 2.
If the LED is off:
•Make sure all USB cables are securely connected to an active USB port.
•If you are connecting the tablet to a USB hub (or hub device such as a keyboard with USB ports),
be sure the USB hub is properly connected to your computer and is active.
•Connect Graphire into a different USB port or try connecting to the USB port on another computer.
•If the tablet’s status LED does not illuminate after your computer is on and has finished booting up,
your USB port may be inactive. See V
The tablet’s orange status LED will light whenever Graphire is properly
erifying Your Computer is USB Ready.
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Page 88
2.
Check the pen.
Move y our Graphire Pen across the active area of the tab let; the screen cursor should
move in the corresponding direction on y our monitor. Press the pen tip against the tablet surface . The
status LED on the tablet should turn from orange to green. Now, without applying pressure to the pen
tip, press the side switch. The status LED should again change from orange to green. Turn the pen
over and press the eraser against the surface of the tablet; the status LED should change from orange
to green. If not, you may have a defective pen or tablet. See Contacting
Technical Support.
Verifying Your Computer is USB Ready
Graphire USB tablets require Windows 98, Me, or 2000. Many PCs that shipped with Windows 95 have
the USB port disabled in the BIOS. If you upg raded to Windo ws 98, Me, or 2000, v erify that the USB ports
are enabled in the BIOS and that all necessary system software has been installed. Refer to your system
documentation or contact your system manufacturer for information on enabling USB support for your
computer.
Run the USB Ready utility located on the Graphire Tablet CD to check if your system is USB ready.
If your system is not USB ready, correctly configure your USB port and install the necessary USB system
software, then restart your computer. The N
continue with the Graphire installation.
Always be sure your tablet is plugged into an active USB hub.
EW HARDWARE FOUND dialog should appear and you can
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TESTING SERIAL TABLETS
Make sure your Graphire tablet is properly connected and that power is on to both your computer and to
the tablet.
1.
Check power to the tablet.
are properly connected and your computer is turned on. If the orange status LED does not come on,
make sure that both the serial connector and the power splitter connector are properly connected to
your computer. If the light still does not come on, you may have a defective tablet. See Contacting
Technical Support.
2.
Check the serial connection.
indicate that the tablet is responding. If not, mak e sure that the tablet cab le is properly connected to an
active serial communication port.
3.
Check the pen.
Press the pen tip against the surface of the tablet. The status LED on the tablet
should turn from orange to green. No w , without applying pressure to the pen tip , press the side s witch.
The status LED should again turn from orange to green. If not, y ou ma y hav e a def ectiv e pen or tablet.
See Contacting
Technical Support.
You should see the tablet’ s orange status LED whene v er the tab let cables
Open the Wacom control panel to the CONNECTION tab. It should
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Page 90
TESTING YOUR GRAPHIRE TOOLS
From the Wacom control panel’s HELP menu, select DIAGNOSTICS... to open the DIAGNOSTICS dialog box.
The tablet driver version, tablet hardware and connection, and pointing device information is shown.
TESTING THE GRAPHIRE PEN
TESTING THE GRAPHIRE CORDLESS MOUSE
Testing the Graphire Pen
1. While observing the POINTING DEVICE INFO column, bring your Graphire tool within proximity of the
tablet. A value for proximity, the device name, and device type should be displayed.
2. Move the pen along the tablet surface. The X and Y D
position.
3. Test your Graphire Pen buttons. The tablet’s status LED should change color from orange to green
each time you click with the pen tip, press the side switch, or press the pen’s eraser to the tablet.
•Click on the tablet surface with the pen tip—the S
change. (P
RESSURE should change from approximately 0% with no pressure applied to
approximately 100% when full pressure is applied.)
•Next, press the side switch without pressing the tip to the tablet—the S
change. (Do this for both positions of the DuoSwitch.)
RESSURE should change from approximately 0% with no pressure applied to appro ximately 100%
when full pressure is applied.)
4. When you are done, click on the C
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LOSE button to exit the dialog box.
WITCHES state and PRESSURE value will change.
HAVING TROUBLE?
Page 91
Testing the Graphire Cordless Mouse
1. Test the buttons on your Graphire Cordless Mouse by clicking each button. The tablet’s status LED
should change color, and the S
WITCHES state should change for each button you click.
Graphire Cordless Mouse
2. When the D
backward. The W
IAGNOSTICS dialog box is first opened the WHEEL status should be 0. Move the fingerwheel
HEEL status should change from 0 to +1.
3. Move the fingerwheel forward. The W
4. When you are done, click on the C
LOSE button to exit the dialog box.
1
HEEL status should change to -1.
23
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TROUBLESHOOTING TABLES
If you encounter problems with your Graphire tools or tablet, refer to the following tables. Your problem
may be described here, and you can try the solution offered. Be sure you refer to the Readme file for the
latest troubleshooting information.
USB T ABLET PROBLEMS
SERIAL
GENERAL PROBLEMS
WINDOWS-SPECIFIC PROBLEMS
TABLET PROBLEMS
USB T ABLET PROBLEMS
The computer does not have
an available USB port.
The tablet status LED is off.Your computer must be USB ready (see Verifying Your Computer is
Check if there is an available USB port on a USB hub device. If none
are available you will need to add a USB hub.
USB Ready). Verify that your tablet’s USB cable is properly
connected to an active USB port. If y ou are connecting to a USB hub
device, make sure the hub is connected to an active USB port and
that the hub is active. Refer to T
esting USB Tablets for instructions.
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Page 93
SERIAL T ABLET PROBLEMS
The computer does not have
an available serial port.
Remove an existing peripheral serial device and any associated
device drivers for that hardware, or add an additional serial port.
Then install Graphire.
The tablet power light is off.Make sure your Graphire tablet is properly connected. Be sure your
computer is off before disconnecting or connecting your tablet.
Refer to Ser
ial Tablet Installation for instructions. If the tablet’s power
light still does not turn on, you may have a defective tablet (see
The Graphire tool buttons do
not work and the screen cursor
will not move.
Contacting
Open the Wacom control panel and go to the C
that T
If you do not have a mouse attached to your computer, use the T
Technical Support).
ONNECTION tab. Verify
ABLET DRIVER ON is checked. If not, use y our mouse to select it.
key to select the checkbox and then press the spacebar to toggle the
driver on.
GENERAL PROBLEMS
The Graphire Pen selects
everything, will not stop
drawing.
The eraser selects everything
or will not stop erasing.
Open the Wacom control panel and go to the tool’s T
Move the T
O
PTIONS button and increase the CLICK FORCE setting.
Open the Wacom control panel and go to the E
the E
RASER PRESSURE FEEL slider toward FIRM, or select the MORE
O
PTIONS button and increase the CLICK FORCE setting.
IP PRESSURE FEEL slider toward FIRM, or select the MORE
RASER FEEL tab. Move
IP FEEL tab.
AB
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Page 94
You notice a screen delay at
the beginning of pen strokes.
You have to press hard with
the Graphire P en when clicking
or drawing.
In the Wacom control panel, try decreasing the DOUBLE-CLICK
D
ISTANCE or increasing the double-click speed (see Adjusting Double-
Click). If that does not work, try unchecking the DOUBLE-CLICK ASSIST
checkbox.
Open the Wacom control panel and go to the tool’s T
Move the T
O
PTIONS button and decrease the CLICK FORCE setting.
IP PRESSURE FEEL slider toward SOFT, or select the MORE
IP FEEL tab.
The Graphire Pen tip does not
function.
Make sure the status LED changes from orange to green when the tip
is pressed. If it does not, you may have defective hardware (see
T
roubleshooting).
Check the control panel’s T
assigned to a L
EFT-CLICK function.
OOL BUTTONS tab and verify that the tip is
The side switch does not work.Be sure you press the side switch when the pen tip is in proximity—do
this without pressing down on the pen tip.
From the Wacom control panel, verify that the side switch is set to the
proper function for the application and tool that you are using.
Make sure the tablet status LED changes from orange to green when
you press the side switch. If it does not, you may have defective
hardware (see T
roubleshooting).
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Changing the function settings
for the Graphire tools has no
effect.
Make sure that you change the settings f or the tool and the application
that you are using. See W
orking with Graphire Tools and Working
with Application-Specific Settings.
The screen cursor jumps back.Do not place the Graphire Pen or Cordless Mouse on the tablet when
using another pointing device. Leaving your tool on the tablet may
interfere with screen cursor positioning when using other input
devices.
Cannot move the cursor where
you want to on the screen, or
the line you are drawing does
not line up with the location of
the pointer in paint
applications.
Open the Wacom control panel and go to the M
P
EN MODE is selected and that the DISPLAY AREA is set to ENTIRE
D
ISPLAY for the selected tool and application. If this does not help,
click on the R
ESET TABTO DEFAULTS button to reestablish tablet to
APPING tab. Verify that
screen mapping.
If this does not work, open the Windows folder and delete the
WACOM.DAT file. Then restart your computer . When the tablet driv er
loads, it will create a new preferences file with the factory default
settings.
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Page 96
WINDOWS-SPECIFIC PROBLEMS
Double-clicking is difficult.Be sure you are quickly tapping the tablet twice in the same place on
the tablet’s active area.
Wacom recommends using the side switch to double-click (review the
After changing right- and lefthanded settings in the Mouse
control panel, the Graphire
Pen tip no longer functions
properly and the Graphire
Cordless Mouse button
functions are reversed.
In Windows 95, 98, or Me,
your Graphire tools do not
function inside a full screen
DOS window.
techniques in Clic
Try increasing the D
click speed (see Adjusting Doub
Try using a lighter T
This will reverse the right and left b utton settings on your W acom tools.
Restart Windows for your Wacom tool settings to be correctly
recognized.
You must use a mouse when working in a full screen DOS window.
king).
OUBLE-CLICK DISTANCE or reducing the double-
le-Click).
IP PRESSURE FEEL (see Adjusting Tip Feel).
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After pressing CTRL+ALT+DEL,
the screen cursor cannot be
controlled with your Graphire
tools.
Windows 98 or Me. When
working with multiple
monitors, the screen cursor
positioning is incorrect after
moving into the unmapped
area of the virtual desktop.
Windows NT 4.0. Applicationspecific settings do not work
correctly or blue screen crash
occurs.
When the C
T
ASK MANAGER (Windows 2000) is active, the Wacom tablet will not
LOSE PROGRAM dialog box (Windows 95, 98, or Me) or the
work.
Use your mouse or keyboard to continue. When this dialog box is
closed, you can again use your Graphire tool to control the screen
cursor.
On a multiple monitor system, the tablet is mapped to the virtual
desktop (a rectangular area covering all monitors). In the Wacom
control panel’s P
ORTIONOF DISPLAY dialog box, the screen rectangle
represents the entire virtual desktop.
If your video display areas do not form a rectangle because they are
different sizes or they are not evenly aligned, the screen cursor
positioning will be incorrect after moving into the unmapped area of the
virtual desktop. To reestablish the correct screen cursor position, lift
your Graphire tool out of tablet proximity and bring it back into
proximity over an area of the tablet that is mapped to a display area.
You must update the operating system with Service Pack 3 (SP3) or
later in order for application-specific settings to work correctly.
Running your Graphire tablet software on a Windows NT 4.0 system
that is not updated to SP3 may cause you to experience a blue screen
crash.
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CONTACTING TECHNICAL SUPPORT
If you have a problem with your Wacom tablet, first check Installation and Having Trouble? to be sure the
tablet is installed correctly. If you cannot find the ans w er in this manual, you may find updated inf ormation
about your problem in the Readme file located on the Graphire Tablet CD. For information on accessing
Wacom’ s 24-hour automated online support and for a directory of W acom Technical Support numbers, see
Who to Call
LINKING TO THE WEB PAGE
Answers to frequently ask ed questions and troubleshooting tips can be found on the appropriate web site
for your area in Who to Call
PRE-CONTACT CHECKLIST
You might want to print a copy of this page for reference. When you call, you should be at your computer
with the following information available:
for your region.
.
This manual.
Tablet serial and model number. (Look on the bottom of the tablet.)
Driver version number. (See the Graphire Tablet CD or Wacom control panel Diagnostics
dialog box.)
The make and model of your computer, and operating system version.
A list of peripheral devices attached to your computer.
The exact wording of any error message that appeared on your screen.
What happened and what you were doing when the problem occurred.
How you tried to solve the problem.
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WHO TO CALL
If you think your Wacom tablet is not working properly, contact the Wacom support staff for the area where
your product was purchased. If you ha v e a modem, you can do wnload the latest software driv ers from the
Internet.
USA,
CANADA, CENTRAL AND SOUTH AMERICA
EUROPE, MIDDLE EAST AND AFRICA
JAPAN
ASIA PACIFIC (ENGLISH)
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