WACOM Graphire User Manual

USER’S MANUAL
USER’S MANUAL
®
®
FOR WINDOWS
FOR WINDOWS
Navigation
Contents
Index
Wacom Graphire User’s Manual for Windows®, August 15, 2000 International English V2.1 for Windows Copyright  Wacom Company, Limited, 2000 All rights reserved. No part of this manual may be reproduced e xcept f or y our e xpress personal use. W acom reserves the right
to revise this publication without ob ligation to pro vide notification of such changes . Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.
TRADEMARKS
Wacom is a registered trademark. Graphire and DuoSwitch are trademarks of Wacom Company, Limited. Acrobat Reader Copyright  1987-2000 Adobe Systems Incorporated. All rights reserved. Adobe and Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Microsoft, IntelliMouse, Windows, and Windo ws NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Any additional company and product names mentioned in this documentation may be trademarked and/or registered as tr ademarks. Mention of third-party products is for information purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products.
Contents Index
Page 2
RADIO AND TELEVISION INTERFERENCE
The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception.
FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications . Howev er, there is no guarantee that interference will not occur in a particular installation.
You can determine whether the tablet is causing interference by powering it off. If the interference stops, it was probably caused by the tablet.
If your tablet does cause interference to radio or television reception, you may be able to correct the interference by using one or more of the following measures:
Rotate the television or radio antenna until the interference stops.
Move the tablet farther away from the television or radio.
Plug the tablet and computer into an outlet that is on a different circuit from the television or radio. If necessary, consult your Wacom dealer or an experienced radio/television technician for help. Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority
to operate the product.
Contents Index
Page 3
CE DECLARATION
The Graphire digitizing tablet, model ET-0405-R, has been tested by the WAVE Corporation in Japan, and model ET-0405-U has been tested by the Tokin Corporation in Japan and found to comply to the following harmonized European Norms:
EN 50082-1 (electromagnetic immunity)
EN 55022 Class B (electromagnetic emissions) Based on the results of these tests, Wacom declares that the above mentioned de vices conf orm to Article 10.1 of the European
Council Directive 89/336/EEC and to the European Council Directive 73/23/EEC, and indicates this conformity by the CE-sign on each device.
The device must be installed and operated always in strict accordance to the instructions given in this handbook. An y changes or modifications to this product that were not specifically authorized by Wacom will invalidate this declaration.
Contents Index
Page 4
TABLE OF CONTENTS
Trademarks 2 Radio and Television Interference 3
FCC Notice 3
CE Declaration 4 About the Manual 8 Navigating the Manual 10
INSTALLATION 11
Things to Know Before Installation 12 USB Tablet Installation 13
Installing the Hardware 13
Installing the Software 14 Serial Tablet Installation 15
Installing the Hardware 15
Installing the Software 16
Windows 98, Me, and 2000 (Plug and Play Install) 16
Windows 95 and NT 4.0 (Manual Install) 17 Uninstalling the Software 18 Registration 18 Product Information 18
USING GR
Appearance and Features 20
Graphire Tablet 20 Graphire Tools 21
APHIRE 19
Setting Up Your Work Area 23 Working with the Tablet 24 Using the Graphire Pen 25
Holding the Pen 25 Pointing 26 Clicking 27 Using the Side Switch 28 Dragging 29 Proximity 30 Drawing with Pressure 31 Erasing 32 Eye-Hand Coordination Exercise 33
Using the Graphire Cordless Mouse 34
Using the Cordless Mouse Fingerwheel 35
Caring for Your Tools and Tablet 36
Replacing the Pen Tip 37
CUSTOMIZING 38
Opening the Control Panel 39 Control Panel Features 40
Tabs 41 Control Panel Lists 43
Control Panel Buttons 45
Contents Index
TABLE OF CONTENTS
Page 5
Customizing Your Pen and Cordless Mouse 46
Graphire Pen Tabs 46 Graphire Cordless Mouse Tabs 47 Adjusting Tip Feel 48 Adjusting Double-Click 49 Customizing Tool Buttons 50
Button Functions 51
Adjusting Eraser Feel 55 Tablet to Screen Mapping 56
Positioning Mode 58 Orientation 59 Aspect 60 Tablet Area 61
Display Area 63 Customizing the Graphire Cordless Mouse 64 Customizing the Cordless Mouse Fingerwheel 65
Customizing the Pop-up Menu 66
Add Keystrokes 67 Add Mapping Options 67 Removing Keystrokes and Mapping Options 67
Working with Graphire Tools 68
Adding a Tool 69
Working with Application-Specific Settings 70
Creating an Application-Specific Setting 72 Adding a Tool to an Application’s Tool List 74 Changing Settings for a Specific Application and Tool 75 Removing Application-Specific Settings 75
Checking Your Serial Tablet Connection 76
Pull-Down Menus 77
File 77 Edit 77 Add 78 Remove 78 Language 79 Help 79
ADVANCED FEATURES 80
Advanced Tip Pressure Settings 81
Click Force Adjustment 82
Pressure Curve Adjustment 83 Advanced Eraser Pressure Settings 85 Copying Settings 86
HA
VING TROUBLE? 87
Troubleshooting 88
Testing USB Tablets 88
Verifying Your Computer is USB Ready 89 Testing Serial Tablets 90 Testing Your Graphire Tools 91
Testing the Graphire Pen 91
Testing the Graphire Cordless Mouse 92
Troubleshooting Tables 93
USB Tablet Problems 93 Serial Tablet Problems 94 General Problems 94
Windows-Specific Problems 97
Contents Index
TABLE OF CONTENTS
Page 6
Contacting Technical Support 99
Linking to the Web Page 99 Pre-Contact Checklist 99 Who to Call 100
USA, Canada, Central and South America 101 Europe, Middle East and Africa 102 Japan 103 Asia Pacific (English) 103
APPENDICES 104
Installing Multiple Tablets 105 Product Specifications 106
Graphire Tablet (Models ET-0405-R, ET-0405-U) 106 Graphire Pen (Model EP-100E) 107 Graphire Cordless Mouse (Model EC-100) 107 Graphire Inking Pen (Model EP-200, optional) 107
Parts and Accessories 108
Ordering Parts and Accessories 108
License and Warranties 109
Software License 109 Limited Warranty 110 Warranty on Sales Outside of U.S. and Canada 112
License and Warranties (Europe, Africa and Middle East) 113
Software License Agreement 113 Limited Warranty and Liability 114 Liability of WACOM 115
GLOSSAR
Y 116
INDEX 120
Contents Index
TABLE OF CONTENTS
Page 7
ABOUT THE MANUAL
This interactive User’s Manual provides quick access to information about Graphire. Just click on a navigation button or highlighted word to move through the document. The information is common to both serial and USB tablets, unless otherwise noted.
The T
Installation
Using Gr
Customizing
Adv
Ha
The Appendices
If you are new to electronic documentation, be sure to read Na
able of Contents enables you to go directly to a topic by clicking on it.
describes how to install the hardware and software, and how to uninstall the software.
aphire introduces you to the many capabilities of y our Graphire pen and mouse set, including
a description of the features and functions of your Graphire tools . This section also includes ex ercises for new users.
describes how you can change the control panel settings to optimize your Graphire pen
and mouse set for your personal work style.
anced Features allow further customization of your Graphire pen and mouse set. Explore them
after you have become familiar with using Graphire and the basic control panel settings.
ving Trouble? Need troubleshooting guidelines? Do you have a question for Technical Support?
You will find the answers to most common questions here.
include product specifications, license and warranty information, and a listing of replacement parts and accessories. If you are using more than one tablet on your computer, you will find instructions on adding and working with multiple tablets.
vigating the Manual.
Contents Index
Page 8
MALL CAPITAL LETTERS
S options.
are used to identify the names of keyboard keys, dialog boxes, and control panel
As you read through the shots of the control panel tabs do not show the tab
Customizing
and
Advanced Features
chapters, you will notice that the screen
buttons. These are intentionally left out in order to
save space within the manual. Remember that you can always use the Acrobat Reader zoom-in tool to increase the size of the manual
on your display screen. Certain kinds of information are not included in this manual:
Information about your specific computer hardware.
Information about your operating system.
Information about other Wacom tablets.
Information about application software. Many graphics applications have built-in support for Graphire features (such as pressure-sensitivity and eraser support). You can find a listing of applications that support these features at Wacom’s web site (see Product Inf
ormation). Refer also to your application
manuals for information on how best to use Graphire features within specific applications.
Your best reference source for the above information is the set of manuals and disks that came with your hardware, operating system, applications, or other Wacom tablets.
Contents Index
Page 9
NAVIGATING THE MANUAL
Use the navigation controls to move through the manual:
Go to front page.
Contents
Index
Go to Table of Contents.
Go to Index.
Go back to previous view.
Page back, or page forward.
HEADING TEXT
Topic
Go to beginning of section. Go to topic.
Topic continued.
The Acrobat Reader provides you with additional tools for using and printing the manual. Refer to the Acrobat
Reader Online Guide
for more information.
Contents Index
Page 10

INSTALLATION

USB tablets are compatible with Windows 98, Windows Me, Windows 2000, and with all applications that support a mouse.
Graphire serial tablets are compatible with Windows 95, 98, Me, NT 4.0, Windows 2000, and with all applications that support a mouse.
THINGS TO KNO USB TABLET INSTALLATION SERIAL TABLET INSTALLATION UNINSTALLING THE SOFTWARE REGISTRATION
W BEFORE INSTALLATION
Contents Index
INSTALLATION
Page 11

THINGS TO KNOW BEFORE INSTALLATION

For USB tablets, your computer must be USB ready and the USB port or hub you are connecting your tablet to must be active. See V
For serial tablets:
erifying Your Computer is USB Ready for more information.
Turn off your computer and attach the tablet
If your computer does not have an available serial port, you will need to remove an existing serial device or add an additional serial port.
Some computers have a b uilt-in modem and the external serial port may be disabled or configured with the same serial port address as the modem. If your tablet does not communicate properly after installing the hardware and software, check your serial port to verify that it is properly configured. See Ha
If you are using a DOS in the DOS shell after you install the Wacom drivers for Windows.
ving Trouble? for more information.
shell under Windows 95 or later or NT 4.0, Graphire will automatically function
before
installing the software.
Contents Index
INSTALLATION
Page 12

USB TABLET INSTALLATION

INSTALLING THE HARDWARE

Graphire USB tablets require a Windows 98, Me, or 2000 system with USB port. Graphire supports hot-plugging, which allows you to connect or disconnect Graphire while your computer is turned on.
1. Plug Graphire... ...into an active USB port on your computer ...or into an active USB hub.
2. If your computer is off, turn it on and allow the operating system to fully load.
Windows 98 .
box will display, followed by the ADD NEW HARDWARE WIZARD. (If the dialog does not display, your computer may not be USB Ready; go to Having Trouble?) Follow the prompts, making sure to select the default options.
Note: Please have your Windows 98 CD available. If Windows 98 came bundled with your computer, the Windows 98 CAB files may be located on your hard disk or on your system recovery CD. You may be prompted to insert the Windows 98 CD. If so, click OK and enter the location of the Windows CAB files (e.g., D:\WIN98).
Windows Me and 2000.
LED will light.
Graphire is working in mouse emulation mode. You should be able to use your Graphire Pen or Cordless Mouse on the tablet to move the screen cursor.
Important:
tablet functionality.
The tablet LED will start blinking and the NEW HARDWARE FOUND dialog
Graphire will automatically register as a USB device and the
You must install the tablet software from the Graphire Tablet CD to get full
To tablet
Contents Index
INSTALLATION
Page 13

INSTALLING THE SOFTWARE

Graphire USB tablets require a Windows 98, Me, or 2000 system with USB port. Note that you must install the tablet software from the Graphire Tablet CD to get full tablet functionality.
Insert the Graphire Tablet CD into the CD-ROM drive.
Double-click on the software S
Select a language from the C Graphire driver software.
Adobe Acrobat Reader V3.0 or greater is required to view the online is already installed on your system, you may cancel this installation.
Congratulations, Graphire installation is complete. Select F You should now be able to use your Graphire Pen on the tablet to move the screen cursor in Pen Mode. You can verify this by
opening the Wacom control panel and choosing the M
ABLET
T
group was created in the S
Manual, and Readme file.) If you had trouble with this installation, go to Having Trouble?
Important:
If your PC was not configured with a USB keyboard or USB mouse, it may not support USB devices while in
Windows Safe Mode. In this case, Graphire will not function in Safe Mode.
icon located on the Graphire Tablet CD.
ETUP
HOOSE SETUP LANGUAGE
TART
menu under P
dialog box and follow the prompts to complete the installation of the
to close the W
INISH
APPING
tab – the PEN M
ROGRAMS
. It contains shortcuts to the Wacom control panel, User's
Graphire User’s Manual
ACOM SETUP
ODE
option should be selected. (A W
dialog box.
and Help. If Acrobat Reader
ACOM
Contents Index
INSTALLATION
Page 14

SERIAL TABLET INSTALLATION

INSTALLING THE HARDWARE

First turn off your computer.
A. Disconnect your mouse or
keyboard and plug the PS/2 tablet connector into that port.
B. Plug your mouse or keyboard
(whichever one you removed) into the adaptor cable.
C. Plug the serial connector
into your computer’s serial port.
B
A
C
Important:
plug in both the serial connector (C) and the power splitter cable (A) for your tablet to work.
Y ou must
Contents Index
INSTALLATION
Page 15

INSTALLING THE SOFTWARE

Follow the instructions for your version of Windows.
WINDOWS 98, ME, AND 2000 (PLUG AND PLAY INSTALL) WINDO
WS 95 AND NT 4.0 (MANUAL INSTALL)
Windows 98, Me, and 2000 (Plug and Play Install)
Turn on your computer. The tablet LED will light.
The NEW H H
ARDWARE WIZARD
ARDWARE FOUND
does not display, follow the instructions under the Windows 95 and NT 4.0 (Manual Install) section.
Insert the Graphire Tablet CD into the CD-ROM drive.
Select the option S
EARCH FOR THE BEST DRIVER FOR YOUR DEVICE (RECOMMENDED
prompted for the location of the driver files, select the CD-ROM D
The ADD NEW H
ARDWARE WIZARD
Select a language from the C
Adobe Acrobat Reader V3.0 or greater is required to view the online is already installed on your system, you may cancel this installation.
You should now be able to use your Graphire Pen or Cordless Mouse on the tablet to move the screen cursor. If the cursor does not move, you should run the Graphire S
ACOM TABLET
A W
group was created in the S
User's Manual, and Readme file.
Important:
When starting Windows in safe mode, the driver software for Graphire will not load and the tablet will
not function.
If you had any trouble with the installation, go to Having Trouble?
dialog box will display, followed by the ADD NEW H
option.
RIVE
will finish, and the C
HOOSE SETUP LANGUAGE
HOOSE SETUP LANGUAGE
dialog box and follow the prompts.
Graphire User’s Man ual
ETUP
program from the Graphire Tablet CD.
TART
menu under P
ROGRAMS
. It contains shortcuts to the Wacom control panel,
ARDWARE WIZARD
. If the ADD NEW
) and follow the prompts. If you are
dialog box will display.
and Help. If Acrobat Reader
Contents Index
INSTALLATION
Page 16
Windows 95 and NT 4.0 (Manual Install)
Turn on your computer. The tablet LED will light.
If the NEW H
Insert the Graphire Tablet CD into the CD-ROM drive.
Click on the START button and select RUN.... In the dialog box, type the letter of your CD-ROM drive and \SETUP.
For example, D:\SETUP. If your CD-ROM has a different drive letter, type that letter instead of D:. Then click OK.
Important:
to select RUN..., and then press ENTER.
Select a language from the CHOOSE SETUP LANGUAGE dialog box and follow the prompts.
Adobe Acrobat Reader V3.0 or greater is required to view the online is already installed on your system, you may cancel this installation.
You should now be able to use your Graphire Pen or Cordless Mouse on the tablet to move the screen cursor. A WACOM TABLET group was created in the START menu under PROGRAMS. It contains shortcuts to the Wacom control panel,
User's Manual, and Readme file.
Important:
will not function.
If you had any trouble with the installation, go to Having Trouble?
ARDWARE FOUND
If you replaced your mouse with the tablet, press CTRL+ESC to open the START menu. Use the arrow keys
When starting Windows 95 or later in safe mode, the driv er software f or Gr aphire will not load and the tablet
dialog box displays, select C
ANCEL
.
Graphire User’s Man ual
and Help. If Acrobat Reader
Contents Index
INSTALLATION
Page 17

UNINSTALLING THE SOFTWARE

To remove the Graphire software from your system:
1. Click the Windows START button. Then choose SETTINGS and CONTROL PANEL.
2. In the C
ONTROL PANEL window, double-click on the ADD/REMOVE PROGRAMS icon.
3. In the dialog box that appears, choose the Wacom tablet option.
4. Click on the A
DD/REMOVE... button and follow the prompts to remove the Graphire software driver.

REGISTRATION

Please be sure to register your product. Depending on your region, the Wacom tablet may come with a Registration Card that you should complete and mail, or you ma y be prompted to register online during the installation process.

PRODUCT INFORMATION

To learn more about which software applications currently support the pressure-sensitivity and eraser functions of your Graphire tablet and tools, visit the Wacom web site for your region:
USA, Canada, Central and South America http://www.wacom.com/productinfo Europe, Middle East and Africa http://www.wacom.de/productinfo Japan http://tablet.wacom.co.jp Asia Pacific (English) http://tablet.wacom.co.jp/asia-pacific
Contents Index
INSTALLATION
Page 18

USING GRAPHIRE

This section introduces you to the Graphire pen and mouse set. If you are new to using a graphics tablet and tablet input tools, read the following sections. They describe your Graphire tools and explain how to use them with the tablet.
APPEARANCE AND FEATURES SETTING UP YOUR WORK AREA WORKING WITH THE TABLET USING THE GRAPHIRE PEN USING THE GRAPHIRE CORDLESS MOUSE CARING FOR YOUR TOOLS AND TABLET
Contents Index
USING GRAPHIRE
Page 19

APPEARANCE AND FEATURES

The Graphire Pen and mouse set consists of two basic elements: a graphics tablet that serves as your work area, and the Gr

GRAPHIRE T ABLET

aphire Tools you use with the tablet.
Cable
Pen Stand
Active Area
Note: To learn more about your tablet, see Working with the Tablet.
Status LED
Tablet Overlay
Contents Index
USING GRAPHIRE
Page 20

GRAPHIRE TOOLS

Your Graphire tools are cordless, batteryless, and ergonomically designed. The Graphire P en is a pressure-sensitive freehand tool for image editing and creating natural-looking pen
and brush strokes.
Eraser
DuoSwitch (rocker style)
Replaceable Nib (pen tip)
Graphire Pen
Contents Index
USING GRAPHIRE
Page 21
The Graphire Cordless Mouse is an ideal tool for na vigation, with three customizab le b uttons that you can program for different functions. The integrated fingerwheel is both a programmable middle button and a rolling wheel that can be used for scrolling.
Fingerwheel
Programmable Buttons
Graphire Cordless Mouse
Contents Index
USING GRAPHIRE
Page 22

SETTING UP YOUR WORK AREA

Organize your work area so you can work comfortably. Position your Graphire tablet, input tools, and keyboard so they are easily accessible without unnecessary reaching. Your monitor should be positioned so you can view it comfortably with a minimum of eyestrain.
To minimize fatigue:
Take short breaks between tasks to stretch and relax your muscles.
Use a gentle grip when working with your Graphire tools.
Alternate tasks throughout the day.
Minimize awkward postures and repetitive movements that cause discomfort.
You can attach the pen stand to better fit your work style. Refer to W information.
Contents Index
orking with the Tablet for additional
USING GRAPHIRE
Page 23

WORKING WITH THE TABLET

Your tablet comes with a detachable pen stand and a transparent overlay.
For free-standing use, place the pen stand within easy reach of your tablet.
To trace or digitize an image, lift the tablet overlay and slide the image beneath it.
Contents Index
To attach the pen stand, place the stand above the tablet cable. Push the stand toward the tablet’s pen stand cutout until the stand fits snugly. To detach the pen stand, slide it back away from the tablet.
USING GRAPHIRE
Page 24

USING THE GRAPHIRE PEN

Your Graphire Pen is cordless, batteryless, and pressure sensitive. There are four basic techniques for using the Graphire Pen: pointing, clicking, double-clicking, and dragging. With a bit of practice, using the pen will become second nature to you. If you are unfamiliar with using a pen, try the exercises on the following pages.

HOLDING THE PEN

Hold the Graphire P en like you would a normal pen. Make sure the DuoSwitch is in a convenient location where you can toggle it with your thumb or inde x finger, but not accidently press the s witch while dr a wing. You can tilt the pen in any way that feels most comfortable for drawing.
Important:
Position for drawing
When the Graphire P en is not in use, place it in the pen stand or la y it flat on y our desk.
Position for erasing
To maintain the sensitivity of your pen tip, do not store the pen in a container where it will rest on its tip.
Leaving a Graphire tool on the tablet may interfere with screen cursor positioning when using other pointing devices.
Contents Index
USING GRAPHIRE
Page 25

POINTING

The Graphire P en positions the pointer (or cursor) on y our screen. You can position the screen cursor two different ways, like a pen (Pen Mode) or like a mouse (Mouse Mode).
In Pen Mode , the tab let’ s activ e area is a mapped representation of y our computer screen where e v ery point on the tablet’s active area corresponds to exactly one point on the display screen; wherever you place the pen on the tablet, the screen cursor will jump to the corresponding point on the screen. This is the default setting f or the Graphire Pen, and makes tracing possib le—something y ou cannot do with a mouse.
In Mouse Mode (the default position for the Graphire Cordless Mouse), you move the cursor with a “pick up and roll” action similar to using a mouse.
Try moving the screen cursor by lifting the Graphire Pen and placing it in a new location on the tablet. The cursor instantly jumps to the new location.
As the pen enters Proximity, the tablet senses the pen above the tablet surface. You do not need to touch the tablet with the pen tip in order to move the screen cursor.
Learning Hint: If you are used to working with a mouse and find that using a pen is somewhat difficult, try the Eye-Hand Coordination Exercise.
Pointing Hint: Pointing is easier when you orient the tablet so the screen cursor follows the same direction as your hand movements on the tablet.
Contents Index
USING GRAPHIRE
Page 26

CLICKING

Clicking.
with enough force to register a click. (With the pen tip, there is no audible “click” sound.) Try clicking on a folder icon by moving the screen cursor over the icon and pressing down on the pen tip.
The icon should highlight when you press.
To click, tap the tablet once with the tip of the Graphire Pen, or press the pen tip on the tablet
Double Clicking.
To double-click, quickly tap the tablet twice in the same place with the pen tip. This is like clicking twice with a mouse button. You can also double-click by pressing the upper side switch—this is the preferred method of double-clicking with a pen.
Try both ways of double-clicking on a folder icon to open it. First use your pen tip to do this, then use the upper side switch.
Contents Index
USING GRAPHIRE
Page 27

USING THE SIDE SWITCH

The Graphire P en is equipped with a DuoSwitch. This s witch has two progr ammable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is in
Pro
ximity of the tablet. You do not have to touch the pen tip to the tablet in order to use the switch.
The upper switch position is set to left double-click by default.
Windows Hint: Use right-click to bring up application-specific or icon-specific menus.
Double-Click Hint: Press the upper side switch to double-click. This is easier than tapping twice with the pen tip.
To assign new switch functions, refer to Customizing
Contents Index
The lower switch position is set for a right-click by default.
Tool Buttons.
USING GRAPHIRE
Page 28

DRAGGING

Dragging is used to select and move objects on the screen. To drag, first point to an object. Then press the Graphire Pen to the tablet and slide it across the tablet. The selected object will move across the screen. To select text, move the screen cursor to the beginning of a text line, then drag the Graphire Pen across the tablet until the text is highlighted.
First, try moving an icon on the screen. Then, within a document, select some text by pressing and dragging the pen tip across the text.
Contents Index
USING GRAPHIRE
Page 29

PROXIMITY

The pen is activated as soon as it enters proximity above the tablet’s active area. This allows you to position the screen cursor or use the side switch without touching the pen tip to the tablet. You can also trace a drawing or photograph as long as the pen tip remains within proximity height.
Place a picture under the tablet overlay and try tracing it from within one of your graphics applications.
For the Graphire Pen, proximity is about 5 mm (0.2 inch), average.
Contents Index
USING GRAPHIRE
Page 30

DRAWING WITH PRESSURE

The Graphire P en responds to the nuance and inflection of your hand movements, enabling you to create natural-looking pen and brush strokes. Many graphics applications ha v e dra wing tools that respond to the pressure you place on the pen. For example, in some drawing programs sliders are used to vary brush characteristics (width, color, and opacity). These characteristics can be controlled much better by the Graphire Pen’s pressure-sensitivity. You can vary line width, blend colors, and change opacity with the pressure you exert upon the pen.
To draw with pressure-sensitivity, select a pressure-sensitive tool from your application’s tool palette. Draw along the surface of the tablet while applying various amounts of pressure downward on the tip of the Graphire Pen. Press hard for thick lines or dense color. Press gently for thin lines or softer color. To adjust the tip feel, see Adjusting
Tip Feel.
Visit our web site for a list of graphics applications that support pressure. See Product Inf
Contents Index
USING GRAPHIRE
ormation.
Page 31

ERASING

The eraser on the Graphire Pen works like the eraser on a pencil. In graphics applications that support the pen’s eraser, you can erase intuitively and naturally. When you use the pen’s eraser, the application will automatically switch to the eraser tool. You can also use the eraser in many standard office applications. The eraser will not be pressure sensitive, but you can use it to select and delete text or spreadsheet cells.
Try your eraser by opening Windows Notepad and typing a few words. Use the eraser to select the text. When you lift the eraser, the text will be erased. For further information on using your eraser, see
Adjusting Er
aser Feel.
Visit our web site for a list of gr aphics applications that support the eraser (see Product Information). If the eraser is not supported in an application, you can still use the eraser for navigating and drawing.
Contents Index
USING GRAPHIRE
Page 32

EYE-HAND COORDINATION EXERCISE

If you use a mouse, you may remember how long it took to get used to positioning the screen cursor. Your Graphire Pen, likewise, will take a bit of practice to master the technique of positioning the screen cursor in P
This exercise is designed to retrain your eye-hand coordination for using the Graphire Pen:
1. Open any graphics application. Use the line tool to draw a rectangular g rid with line spacings of about
20-25 mm (3/4 to 1 inch). (You can use your traditional mouse to do this.)
2. Choose a free-hand tool in your application and use the Graphire Pen to draw a dot at each grid
intersection.
3. Draw an X at each grid intersection.
4. Now draw a circle around each intersection. Your screen should look like this:
en Mode. This may seem difficult at first, but it is more natural and faster than in Mouse Mode.
5. Clear your screen and make a simple drawing of your own. The more you use your Graphire Pen, the
easier drawing and navigation will become.
Contents Index
USING GRAPHIRE
Page 33

USING THE GRAPHIRE CORDLESS MOUSE

The Graphire Cordless Mouse is batteryless and works on your Graphire tablet. By moving the Cordless Mouse across the tablet’s active area, you can position the screen cursor like you do with a regular mouse. The buttons are programmable, and the integrated fingerwheel is both a programmable middle button and a rolling wheel for scrolling. By default, the rolling fingerwheel provides a line scrolling capability in applications that are compatible with the Microsoft IntelliMouse wheel.
Integrated middle button and fingerwheel. By default, the button function is set to MIDDLE CLICK and the fingerwheel is set to SCROLL 3 lines per wheel notch.
The right button is set to RIGHT CLICK by default.
Hint: For MS Office 97 and 2000 applications that support a wheel mouse, press the CTRL key and move the fingerwheel to zoom in and out.
The left buttons is set to LEFT CLICK by default.
Important:
When using other pointing devices, place the Graphire Cordless Mouse on your desk. Leaving a Graphire tool on the tablet may interfere with screen cursor positioning when using other pointing devices.
To learn how to program buttons, see Customizing the Graphire Cordless Mouse.
Contents Index
USING GRAPHIRE
Page 34

USING THE CORDLESS MOUSE FINGERWHEEL

To use the fingerwheel, place your hand on the Graphire Cordless Mouse with your index finger on the wheel.
Button function.
Scrolling.
The fingerwheel will control scrolling; mov e the fingerwheel f orward to scroll up , and bac k to scroll down. By default, the fingerwheel is set to S applications that support the Microsoft IntelliMouse wheel.
To use the button function, press down on the wheel to perform a button click.
CROLL 3 lines for each notch of wheel movement in
For a full description of fingerwheel features and functionality, see Customizing the Cordless Mouse
Fingerwheel.
Contents Index
USING GRAPHIRE
Page 35

CARING FOR YOUR TOOLS AND TABLET

Keep y our Gr aphire tools and tablet surface clean. Dust and dirt particles can stick to your Graphire tools and cause wear to the tablet surface. Regular cleaning with a soft, damp cloth will help prolong the life of your tablet surface and Graphire tools. You can also use a very mild soap diluted with water. Do volatile liquids, such as paint thinner or benzene, because they may damage the plastic case.
Keep y our tablet and tools in a clean, dry place and avoid extremes in temperature . Room temperature is best. Also, your Graphire tools and tablet are not made to come apart. Twisting the pen case can break the pen. Taking apart the product will void your warranty.
not
use
Important:
To maintain the sensitivity of your pen tip, do not store the pen in a container where it will rest on the tip.
When the Graphire P en is not in use, place it in the pen stand or la y it flat on y our desk.
Contents Index
USING GRAPHIRE
Page 36

REPLACING THE PEN TIP

The tip (nib) will wear with normal use. When the nib gets too short or develops a flat point, you can replace it with another nib.
1. Clasp the old nib with a tweezer, needle-nosed plier, or similar instrument and pull it straight out of the pen.
2. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops.
To order replacement parts, refer to P
Contents Index
arts and Accessories.
USING GRAPHIRE
Page 37

CUSTOMIZING

After you master the basics of using your Graphire pen and mouse set, you may want to customize the way Graphire works. This chapter describes how to use the Wacom control panel to adjust your Gr aphire tool and tablet settings.
Advanced users can learn how to further optimize Graphire by creating application-specifi
OPENING THE CONTROL PANEL CONTROL PANEL FEATURES CUSTOMIZING YOUR PEN AND CORDLESS MOUSE CUSTOMIZING THE POP-UP MENU WORKING WITH GRAPHIRE TOOLS WORKING WITH APPLICATION-SPECIFIC SETTINGS CHECKING YOUR SERIAL TABLET CONNECTION PULL-DOWN MENUS
c settings.
Contents Index
CUSTOMIZING
Page 38

OPENING THE CONTROL PANEL

Open the control panel with the Graphire tool you wish to customize.
1. Using your Graphire tool, click on the Windows START button. Then, select SETTINGS and CONTROL P
ANEL.
2. Double-click on the tablet icon.
To open the Wacom control panel, double-click here with the tool you wish to customize.
Contents Index
CUSTOMIZING
Page 39

CONTROL PANEL FEATURES

Use the Wacom control panel to customize your Graphire pen and mouse set.
Pull-Down Menus access many control panel features.
These buttons add an application or tool to the lists at the left.
The Application List displays applications with customized settings.
The Tool List displays tools that are customized for the above selected application.
Tabs display
settings for the selected application and selected tool.
Control Panel Buttons apply to
the entire control panel.
The HELP... button displays online Help. The information is the same as in the
Customizing
and
Advanced
Features
chapters in this manual.
Contents Index
Tab buttons
apply only to the selected tab.
CUSTOMIZING
Page 40

TABS

The tabs allow you to customize your Graphire tablet, Pen, and Cordless Mouse. When you open the control panel with a Graphire tool, the tool is automatically selected in the T tabs are displayed. To change settings for your other tool, select the appropriate tool icon to display the corresponding tabs.
Displayed if you are working with a serial tablet.
These tabs are displayed for the Graphire Pen.
OOL LIST and the appropriate
Note:
The APPLICATION LIST is for advanced users who want to create application-specific settings; it is not necessary to select or add applications. To customize Graphire, select the Graphire Pen or Cordless Mouse from the T
OOL LIST; the appropriate tabs will display for the selected tool. Then select the tab for
the tool setting(s) that you want to modify.
Contents Index
CUSTOMIZING
Page 41
Tab buttons apply only to the selected tab:
To set the currently open tab to its factory default values, click
If you have changed settings on a tab and want to return the tab to its previously saved or last applied
settings (whichever is most recent using the OK or A
PPLY buttons), click
To copy settings from one tool or application to another, clic k This will displa y the Cop y
Settings dialog box.
As you explore the control panel tabs, experiment with different settings to find what works best for you. You can always click R return a tab to its previously saved or last applied settings. Refer to Customizing
ESET TAB TO DEFAULTS to return to the factory settings. Or, click REVERT TAB to
Your Pen and Cordless
Mouse for detailed information on working with tabs.
Contents Index
CUSTOMIZING
Page 42

CONTROL PANEL LISTS

Located in the upper portion of the control panel, the APPLICATION LIST and TOOL LIST allow you to create different tool settings for individual applications. For example, you might set your pen tip for a soft feel in Painter and a firm feel in all other applications.
The APPLICATION LIST displays applications that have custom tool settings associated with them.
The TOOL LIST displays which of your tools (Graphire Pen or Cordless Mouse) can be customized for the application selected above.
Click to add an installed application to the APPLICATION LIST. You can customize tool settings for the selected application.
Your current selections are highlighted. Wedges emphasize the relationship between tab settings and the selected tool and application.
Click to add a Graphire tool to
OOL LIST. You can
the T customize the tool for the above selected application.
Contents Index
CUSTOMIZING
Page 43
When you first install your Graphire pen and mouse set, the APPLICATION LIST displays the ALL
A
PPLICATIONS icon. This contains tablet and tool settings for all of your applications.
The T
automatically added to the T tablet. See Adding a
OOL LIST displays an icon for the Graphire Pen and Cordless Mouse. Each tool icon is
OOL LIST when a Graphire Pen or Cordless Mouse is first used on the
Tool for more information.
When you are ready to create custom settings for individual applications, see Working with Application-
Specific Settings.
Contents Index
CUSTOMIZING
Page 44

CONTROL PANEL BUTTONS

The control panel buttons apply to all items in the control panel, including tab settings, items in control panel lists, and menu options.
To close the control panel and save changes, click
To close the control panel without saving changes, click
To apply your changes and remain in the control panel, click The changes you apply
are saved.
To display online Help for the control panel, click Or, you can choose H
H
ELP pull-down menu.
ELP... from the
Balloon Help, which provides quick information and useful tips, is also available for most control panel items. To access balloons, pause the screen cursor ov er the item for which you would like information. Help for individual dialog boxes is available by clicking on the H
Contents Index
ELP... button in the specific dialog box.
CUSTOMIZING
Page 45

CUSTOMIZING YOUR PEN AND CORDLESS MOUSE

To change tool settings, open the control panel using the tool you wish to customize. The tool will automatically be selected in the T settings for a different tool, select it from the T

GRAPHIRE PEN TABS

If you selected the Graphire Pen, the following tabs are displayed:
Settings on these tabs apply to both the Graphire Pen and Cordless Mouse.
OOL LIST, and the appropriate tabs will be displayed. To customize
OOL LIST by clicking on its icon.
Displayed if you are working with a serial tablet.
Contents Index
CUSTOMIZING
Page 46

GRAPHIRE CORDLESS MOUSE TABS

If you selected the Graphire Cordless Mouse, the following control panel tabs are displayed:
Displayed if you are working with a serial tablet.
Settings on these tabs apply to both the Graphire Pen and Cordless Mouse.
Contents Index
CUSTOMIZING
Page 47

ADJUSTING TIP FEEL

To adjust the sensitivity of your Graphire Pen tip , select the TIP FEEL tab . To create broad brush strokes or to click with a light touch, use a soft tip setting. For maximum control while drawing thin lines, use a firm tip setting.
A checkmark appears when advanced settings are in effect.
Toggles to the advanced options display.
Drag the slider to a softer or firmer setting.
Make several pen strokes to test the current pressure­sensitivity setting.
Click here with your pen tip to test the current click pressure setting.
Note: For all screen shots of tabs, the tab buttons are omitted in order to save space.
Contents Index
CUSTOMIZING
Page 48

ADJUSTING DOUBLE-CLICK

Double-clicking with the pen tip can be made easier b y e xpanding the tap area that accepts a doub le-clic k (the double-click distance) and reducing the speed required to perform a double-click. This can be set in the D
OUBLE-CLICK tab. Because a large double-click distance may adversely affect your brushstrokes in
some drawing applications, Wacom recommends setting a small double-click distance and using the upper side switch to double-click.
Use custom double-click settings when checked.
Note: DOUBLE-CLICK ASSIST can be enabled for some applications and disabled for others. See
Working with Application-Specific Settings for more information.
Enter a number from 1 to 25 pixels or click the up and down arrows to increase or decrease double-click distance.
Drag the slider to change the double-click speed. A slower speed makes double-clicking easier.
Tap twice on this icon with your pen tip to automatically set double-click distance and speed based on the way you normally double-click.
Contents Index
Double-click on the target to test your settings before applying them.
CUSTOMIZING
Page 49

CUSTOMIZING T OOL BUTTONS

Select the TOOL BUTTONS tab to change the functions assigned to the eraser, side switch, and tip of your Graphire Pen. For each tool button, a pull-down menu enables you to choose the function that will be performed.
Select the function to perform when using the eraser.
Select the function to perform when pressing the upper side switch.
Select the function to perform when pressing the lower side switch.
Contents Index
Click here to change the function assigned to the pen tip. The tip must be set to left click in order to draw in most graphics applications.
CUSTOMIZING
Page 50
Button Functions
Each button has a pull-down menu that allo ws you to choose the function that will be performed when the button is pressed. The following list describes all available functions. However, some options are not available for all buttons.
L
EFT-CLICK. Default setting for the Graphire Pen tip. This option simulates a left mouse button click.
Be sure at least one button performs this function so you can always navigate and click.
L
EFT DOUBLE-CLICK. Default setting for the upper position of the side switch. When this option is
selected, pressing the switch simulates a left mouse button double-click. For easier double-clicking, use this function instead of tapping twice with your pen.
R
IGHT-CLICK. Default setting for the lower position of the side switch. This simulates a right mouse
button click.
M
IDDLE-CLICK. Simulates a middle mouse button click.
L
EFT CLICK-LOCK. Simulates holding down the left mouse b utton. Press the tool button once to initiate
click lock. Press the button again to release click lock. Click lock is useful for dragging objects or selecting blocks of text.
Contents Index
CUSTOMIZING
Page 51
KEYSTROKE.... Enables you to simulate a series of keystrokes. When you select this option, the
D
EFINE KEYSTROKE dialog box appears. There, you can enter a keystroke or keystroke sequence to
play back. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as S
HIFT, ALT, or CTRL). After defining a keystroke sequence, click OK.
Important:
Because the ENTER key can be selected as a defined keystroke, it cannot be used to
select OK. You must use your tool to click on the OK button.
Contents Index
CUSTOMIZING
Page 52
MODIFIER.... Enables you to simulate modifier ke y(s) (such as S HIFT, ALT, or CTRL). Many applications
use modifier keys to constrain the size or placement of objects. If you select this option, the D M
ODIFIER dialog box appears. There, you select the modifier key(s) to simulate.
You can select the CLICK box plus one or more modifier key options to define the function you want your tool button to simulate.
EFINE
Contents Index
CUSTOMIZING
Page 53
PRESSURE HOLD. (Graphire Pen only.) Sets a button so that, when pressed, the pressure is locked at
the current pressure level until the button is released. For example, you can paint with pressure­sensitivity until you reach the brush size that you like. You can then press the button and continue painting with the same size brush until the button is released.
M
ODE TOGGLE. Toggles between Pen Mode and Mouse Mode.
P
OP-UP MENU. Displays a P op-up Men u on your screen. See Customizing the Pop-up Menu for more
information.
E
RASE. Default setting for the eraser. Refer to Erasing for information on using the eraser.
I
GNORED. Disables the button function.
Application Defined. (Graphire Cordless Mouse only.) Only the button number is reported to your
application. Use this setting when using applications that have built-in support for tool buttons.
Contents Index
CUSTOMIZING
Page 54

ADJUSTING ERASER FEEL

To adjust the sensitivity of your Graphire Pen eraser, select the ERASER FEEL tab. To erase with a broad stroke or to click with a light touch, use a soft eraser setting. For maximum control while erasing, use a firm eraser setting.
A checkmark appears when advanced settings are in effect.
Toggles to the advanced options display.
Drag the slider to a softer or firmer setting.
Using your eraser, test the current eraser pressure-sensitivity setting by erasing here.
Erase this text. Using your eraser , select text to test the current eraser click pressure setting.
Contents Index
CUSTOMIZING
Page 55

TABLET TO SCREEN MAPPING

To change the relationship between tool movement on your tablet and cursor movement on the screen, select the M that each point on the tablet maps to a corresponding point on the screen. (The default setting for the Graphire Cordless Mouse is M
APPING tab. The default POSITIONING MODE for the Graphire Pen is PEN MODE, which means
OUSE MODE.) In PEN MODE, the MAPPING tab looks like this:
Positioning Mode. In Pen Mode, the screen
cursor moves with absolute positioning.
Select the
Tablet Area for
drawing.
Select the Orientation of your tablet. Note: Except for tablet orientation, the mapping
settings for the Graphire Pen and Cordless Mouse are independent of one another.
Display Area.
Select a monitor area for tablet to screen mapping.
Aspect. Select a
tablet to screen mapping relationship.
Contents Index
CUSTOMIZING
Page 56
With MOUSE MODE selected, the MAPPING tab looks like this:
Positioning Mode. In Mouse Mode, the screen cursor moves with relative
positioning. This is the default mode for the Graphire Cordless Mouse.
Select a slower or faster screen cursor speed when in Mouse Mode.
Select the Orientation of your tablet.
Contents Index
CUSTOMIZING
Page 57
Positioning Mode
The POSITIONING MODE controls how the screen cursor moves.
In PEN MODE, wherev er you place a Graphire tool on the tablet, the cursor jumps to the corresponding
point on the screen. This is required for tracing.
In M
OUSE MODE, the screen cursor is positioned like a mouse, requiring a “pick up and roll” action to
move the cursor on the screen.
By default, your Gr aphire Pen is set to P M
OUSE MODE for navigation.
Note
: You can also switch between PEN MODE and MOUSE MODE by using the screen Pop-up Menu.
See Customizing the P
op-up Menu for more information.
EN MODE for drawing, and your Gr aphire Cordless Mouse is set to
Contents Index
CUSTOMIZING
Page 58
Orientation
If you are working with a tall monitor or prefer to work with the tablet in a different position, you can rotate the tablet to one of the following orientations:
L
ANDSCAPE. Tablet orientation is horizontal, with the tablet cable at the top. This is the default setting.
P
ORTRAIT. Rotate the tablet 90 degrees clockwise from landscape orientation. The tablet orientation
will be vertical, with the tablet cable on the right side.
L
ANDSCAPE FLIPPED. Rotate the tablet 180 degrees from landscape orientation. The tablet will be
upside down, with the tablet cable near the bottom.
P
ORTRAIT FLIPPED. Rotate the tablet 90 degrees counter-clockwise from landscape orientation.
The tablet orientation will be vertical with the tablet cable on the left side.
After making changes, verify you have the correct setting for your tablet orientation. Do this by moving your tool “up” on the tablet—the cursor should move up as well.
Note:
The orientation you select applies to all tools and applications.
Contents Index
CUSTOMIZING
Page 59
Aspect
Aspect defines the constraints of the tablet to screen relationship. ASPECT options include:
PROPORTIONAL. Maintains correct vertical and horizontal proportions between the tablet and display. A traced image appears proportionally correct on your display, but may be smaller or larger than the original image.
TO FIT. Correct scale or proportions are not maintained. The selected tablet area is mapped to the selected display area. A traced image ma y appear stretched, and may be smaller or larger than the original image. This is the default setting for all tools.
Contents Index
CUSTOMIZING
Page 60
Tablet Area
These settings allow you to define the tablet area that will be mapped to the display area.
Uses the entire active area of the tablet for tablet to display mapping. This is the default setting.
Displays the PORTION OF TABLET dialog box where you can select a portion of the tablet’s active area for tablet to display mapping.
Contents Index
CUSTOMIZING
Page 61
Enter coordinates to select the tablet area.
Select UNITS of measure for the displayed values. A count equals one line of tablet resolution.
Enter values for the TOP, LEFT, BOTTOM, and RIGHT boundary of the tablet area. Values are measured from the top left corner of the tablet’s active area.
Drag corners of the foreground graphic to select the tablet area. The background graphic represents the entire active tablet area. Values in the ENTER COORDINATES text boxes change accordingly.
Use your tool on the tablet to select the tablet area.
Select the CLICK TO DEFINE TABLET AREA button.
Follow the MESSAGE prompts to set the portion of your tablet that will be used for mapping.
Note: As y ou define PORTION OF TABLET, be sure to review the MESSAGE prompts that may appear.
Contents Index
CUSTOMIZING
Page 62
Display Area
The DISPLAY AREA options allow you to define which portion of the display screen your tablet will map to.
ENTIRE DISPLAY. Select this option to access the entire display. This is the default setting. If more than one monitor is in use, a pull-down menu is displayed with options for selecting A
LL MONITORS or
individual monitors.
P
ORTION OF DISPLAY.... This option allows you to select a portion of the display for tablet to screen
mapping. Selecting P
Enter coordinates to select the screen area.
Select UNITS of measure for the displayed values.
Enter values for the TOP, LEFT, BOTTOM, and RIGHT boundary of the display screen area. Values are measured from the top left corner of the display.
Drag corners of the foreground graphic to select the screen area. The background graphic represents the entire screen area. Values in the ENTER COORDINATES text boxes will change accordingly.
Move the screen cursor to select the screen area.
Select the CLICK TO DEFINE SCREEN AREA button.
Follow the MESSAGE prompts to set the portion of your display screen that will be used for mapping.
ORTION OF DISPLAY... brings up the PORTION OF DISPLAY dialog box.
Note: As you define PORTION OF DISPLAY, be sure to review the MESSAGE prompts that may appear.
Contents Index
CUSTOMIZING
Page 63

CUSTOMIZING THE GRAPHIRE CORDLESS MOUSE

To modify your Graphire Cordless Mouse button settings, select the TOOL BUTTONS tab.
Select the function to perform when pressing the left button.
Select the function to perform when clicking the fingerwheel button. Refer to Customizing the
Cordless Mouse Fingerwheel to select the function
to perform when rolling the fingerwheel.
Select the function to perform when pressing the right button.
As with the Graphire Pen, you can select a function to perform for each button from the button pull-down menus. Refer to Button Functions
for a description of the available options.
The Graphire Cordless Mouse buttons are chordable; you can press two or more buttons simultaneously and the functions will occur. For example, if you program one button to simulate the S another to simulate a click function, when you press both buttons a S
Contents Index
HIFT+CLICK is simulated.
HIFT key and
CUSTOMIZING
Page 64

CUSTOMIZING THE CORDLESS MOUSE FINGERWHEEL

The Graphire Cordless Mouse fingerwheel controls scrolling in most active windows. For line scrolling, the fingerwheel emulates the Microsoft IntelliMouse wheel to control scrolling in applications that support the IntelliMouse. To customize your Graphire Cordless Mouse fingerwheel, choose the F
INGERWHEEL tab.
Disables the fingerwheel function.
When checked, the functions assigned f or the f orw ard and backward direction of the fingerwheel are exchanged.
Sets the fingerwheel to scroll the selected number of lines for each notch of fingerwheel movement. Enter a value (1 to 15) to set the amount of movement. Roll the fingerwheel forward to scroll up, and back to scroll down.
Sets the fingerwheel to scroll one page for each notch of fingerwheel movement.
Contents Index
CUSTOMIZING
Page 65

CUSTOMIZING THE POP-UP MENU

Select the POP-UP MENU tab to customize the available functions on the Pop-up Menu list. The Pop-up Menu list may include keystroke functions and mapping options.
To display the Pop-up Menu, set one of your tool buttons to the P
OP-UP MENU function. Whenever you
push that button, the Pop-up Menu is displayed. Select items in the Pop-up Menu by clicking on them.
Adds a keystroke macro to the menu list.
Adds PEN MODE and MOUSE MODE options to the menu list. The mapping option y ou select from the Pop-up Menu is applied only to the tool used to select it.
Removes the selected item(s) from the list.
Displays a list of functions that will appear in the P op-up Menu. To change the order of an item, drag it to a new location (mapping options are moved as a group).
Contents Index
CUSTOMIZING
Page 66

ADD KEYSTROKES

To add a keystroke definition to the Pop-up Menu, click on the ADD KEYSTROKE... button. A dialog box will appear where you can specify and name the keystroke function. You can also create different keystroke functions for different applications. See W
orking with Application-Specific Settings for more information.

ADD MAPPING OPTIONS

When you click on the ADD MAPPING OPTIONS button, the following mapping options can be added to the Pop-up Menu list: P
en Mode and Mouse Mode.

REMOVING KEYSTROKES AND MAPPING OPTIONS

To remove mapping option(s) or keystrok e function(s) from the P op-up Menu list, select the function(s) y ou wish to remove and click the R item. Multiple items may be selected for removal by pressing the S
EMOVE button. Mapping options must be added or removed as a single
HIFT key and clicking on them.
Contents Index
CUSTOMIZING
Page 67

WORKING WITH GRAPHIRE TOOLS

The W acom control panel is designed to help y ou customize and k eep trac k of your Graphire tool settings . The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool are displayed.
If application-specific settings have not been added, the ALL APPLICATIONS icon is displayed and the tool settings apply for all applications.
The TOOL LIST displays icons for tools that are customized for the above selected application.
Tab settings apply only to the selected tool and application.
Contents Index
Your current selections are highlighted. Wedges emphasize the relationship between tab settings and the selected tool and application.
CUSTOMIZING
Page 68

ADDING A TOOL

When you place a Graphire Pen or Cordless Mouse on the tablet, it is automatically added to the control panel’s T Wacom control panel and changing the tab settings. When you select a tool from the Tool List, the appropriate tab settings for that tool are displayed. Any changes you make to the tab settings will then apply to that tool when you click on the control panel’s A
OOL LIST and will function with its default settings. You can customize a tool by opening the
PPLY or OK button.
Contents Index
CUSTOMIZING
Page 69

WORKING WITH APPLICATION-SPECIFIC SETTINGS

You may wish to have different tool settings for a particular application. The APPLICATION LIST lets you customize your Graphire tablet and tool settings for individual applications.
The APPLICATION LIST displays icons for applications with customized settings.
The TOOL LIST displays icons for tools that are customized for the above selected application.
Tab settings apply only to the selected tool and application.
Your current selections are highlighted. Wedges emphasize the relationship between tab settings and the selected tool and application.
Contents Index
CUSTOMIZING
Page 70
If application-specific settings have not been created, a single icon labeled ALL APPLICATIONS is display ed in the A
PPLICATION LIST, and the tool settings displayed in the tabs are applied to all applications.
When a second application is added to the APPLICATION LIST, the ALL APPLICATIONS icon changes to ALL O
THER APPS, and a new icon is displayed for the new application settings.
If you select the ALL OTHER APPS icon and make changes to the tab settings, your changes will apply to all applications except the specific one(s) you have added to the list. If you select the icon for a specific application and make changes to the tab settings, your changes will apply to only that application.
When A
LL APPLICATIONS or ALL OTHER APPS is selected in the APPLICATION LIST, the TOOL LIST displays
icons for the Graphire Pen and Cordless Mouse. When an icon for a specific application is selected from the A
PPLICATION LIST, the TOOL LIST only displays the Graphire tools that you have added for the selected
application. When you create an application-specific setting, you are, in a sense, creating a separate T
OOL LIST for the application.
Contents Index
CUSTOMIZING
Page 71

CREATING AN APPLICATION-SPECIFIC SETTING

To create an application-specific setting, click on the ADD APPLICATION TO LIST... button or select A
PPLICATIONS FOR CUSTOM SETTINGS... from the ADD pull-down men u. The ADD APPLICATION FOR CUSTOM
S
ETTINGS dialog box appears.
Select an application to add to the APPLICATION LIST. Only applications that are currently running and that have not previously been added to the APPLICATION LIST are displayed.
If you have more than one tablet, select the tablet(s) for which to add application-specific settings.
Note: First customize settings for one application. When you feel comfortable with using application-specific settings, you can create more application-specific settings.
BROWSE to select the executable file of any application installed on your computer.
Note: If two programs have the same file name, they will share the same customized settings.
Displays the name of the selected application.
Click OK to continue.
Contents Index
CUSTOMIZING
Page 72
If you have used both the Graphire Pen and Cordless Mouse on the tablet, the ADD TOOL TO APPLICATION dialog box is displayed. Choose one or both tools to add to the T
OOL LIST for this application. By default,
the tool in your hand is selected. Click OK to confirm your selection.
Lists the tools that can be customized. Note: If a tool is not selected it will continue
to work with the settings specified for ALL OTHER APPS.
After you have added an application, its icon appears in the A application icon, the T application. If a tool does not appear in the T O
THER APPS. In the TOOL LIST you can select a tool and then use the tabs to change the tool settings.
OOL LIST displays only the tool(s) that have application-specific settings for the
OOL LIST for the application, it will use the settings for ALL
Contents Index
PPLICATION LIST. When you select the
CUSTOMIZING
Page 73

ADDING A TOOL TO AN APPLICATION’S TOOL LIST

To add a tool to an application’s TOOL LIST, click on the ADD TOOL TO LIST... button or select TOOL TO C
USTOMIZE... from the ADD pull-down menu. The ADD TOOL TO CUSTOMIZE dialog box appears. Choose
the application and tool to create settings for. Click OK to confirm your selection. The dialog box will close, and the tool will appear in the T
If you have more than one tablet, select the tablet(s) for which to add application­specific settings.
First select ADD EXISTING TOOL TO
APPLICATION.
Choose an application. Only applications that have been added to the APPLICATION LIST are displayed.
Select a tool. The tool that has not been added to the TOOL LIST for the selected application is automatically displayed.
OOL LIST for the chosen application.
Contents Index
CUSTOMIZING
Page 74

CHANGING SETTINGS FOR A SPECIFIC APPLICATION AND TOOL

To change settings for a specific application and tool combination, from the APPLICATION LIST choose the application you want to change tool settings for. From the T
OOL LIST, choose the tool you want to
customize. Change the tab settings for the selected application and tool combination.

REMOVING APPLICATION-SPECIFIC SETTINGS

To remove application-specific settings:
1. Open the REMOVE menu and select CUSTOM SETTINGS FOR APPLICATION....
2. In the R want to remove the custom settings and click OK.
To remove application-specific settings for a tool:
EMOVE CUSTOM SETTINGS FOR APPLICATION dialog box, select the application(s) for which you
1. Select C
2. In the R
FROM SELECTED TABLETS AND APPLICATIONS radio button and select the application that you want to
USTOMIZED TOOL... from the REMOVE pull-down menu.
EMOVE CUSTOMIZED TOOL dialog box, select the tool to remove. Then click on the REMOVE
remove the tool from.
3. Click OK to confirm your selections.
Contents Index
CUSTOMIZING
Page 75

CHECKING YOUR SERIAL TABLET CONNECTION

Select the CONNECTION tab to check the status of your tablet connection to the serial port.
When checked, the tablet driv er is on.
Displays all serial ports. The port in use by the tablet is selected. Ports used by other devices are dimmed.
Displays messages about your selected serial port.
•CONNECTED. The tablet is connected and responding correctly.
•NOT RESPONDING. There is no communication between the tablet and the computer.
•OVERRIDDEN. Another application has taken over control of the serial port.
•DRIVER OFF. The Graphire driver is turned off.
Contents Index
CUSTOMIZING
Page 76

PULL-DOWN MENUS

Use the pull-down menus to access additional custom settings options, a language selection menu, and online documentation. Help is available for most dialog boxes that appear when you make a menu selection—just click on the dialog box H

FILE

The File menu contains the following options:
SUMMARY.... Provides a summary of your current settings.
EXIT. Exits the control panel.

EDIT

The EDIT menu contains the following options:
COPY SETTINGS TO.... Opens a dialog box where you can copy your customized settings to another tool or application.
You can also access this dialog box by clicking on the COPY SETTINGS TO... tab button.
RESET SETTINGS.... Opens a dialog box where you can reset your customized settings to their factory default values.
RENAME TOOL.... Opens a dialog box where you can assign custom names to your tools.
PREFERENCES.... Opens a dialog box where you can change general Graphire operating preferences.
ELP... button for detailed information on settings and options.
Contents Index
CUSTOMIZING
Page 77
ADD
The ADD menu contains the following options:
TABLET.... Opens a dialog box where you can add one or more tablets. Refer to Installing Multiple Tablets for information
on adding multiple tablets.
APPLICATION FOR CUSTOM SETTINGS.... Opens a dialog box where you can add an application to the APPLICATION LIST.
This is also accessed by clicking on the ADD APPLICATION TO LIST... button. Refer to Working with Application-Specific
Settings for more information.
TOOL TO CUSTOMIZE.... Opens a dialog box where you can add a tool to the control panel TOOL LIST. This is also accessed
by clicking on the ADD TOOL TO LIST... button. Refer to Adding a Tool for more information.

REMOVE

The REMOVE menu contains the following options:
TABLET.... Opens a dialog box where you can remove one or more tablets from the control panel driver.
CUSTOM SETTINGS FOR APPLICATION.... Opens a dialog box where you can remove custom tool settings from an
application.
CUSTOMIZED TOOL.... Opens a dialog box where you can remove customized tools.
Note:
For example, if you have only one tool the C
If only one item is available for a particular REMOVE menu option, the option will be dimmed.
USTOMIZED TOOL... option will be dimmed.
Contents Index
CUSTOMIZING
Page 78

LANGUAGE

The LANGUAGE menu allows you to switch between English and other installed languages. Typically, the language of the operating system is installed when you install the driver, but other languages can be specified during a custom install.

HELP

The HELP menu contains the following options:
HELP.... Displays online Help.
USERS MANUAL.... Displays the
GETTING STARTED.... Displays an overview of the control panel.
DIAGNOSTICS.... Displays diagnostics information for your Graphire tablet and tools.
ABOUT.... Displays information about the control panel and driver.
Graphire User’s Manual for Windows
.
Contents Index
CUSTOMIZING
Page 79

ADVANCED FEATURES

You can use advanced features to further customize your Graphire pen and mouse set f or the wa y y ou lik e to work.
AD
VANCED TIP PRESSURE SETTINGS ADVANCED ERASER PRESSURE SETTINGS COPYING SETTINGS
Contents Index
ADVANCED FEATURES
Page 80

ADVANCED TIP PRESSURE SETTINGS

To customize advanced tip pressure settings, from the TIP FEEL tab select MORE OPTIONS. The advanced options enable you to change the click pressure and pressure curve settings independently. (In the basic options display, these settings are adjusted simultaneously with the T
IP PRESSURE FEEL slider.)
Important:
The TIP PRESSURE FEEL slider overrides the advanced pressure settings. If you customize advanced settings, then drag the T be removed.
Use these controls to manually change the pressure curve shape.
Test the results of your changes before you apply them.
The pressure curve graphically displays the relationship between force applied to your tool and pressure reported to an application.
IP PRESSURE FEEL slider, your advanced settings will
Toggles to the basic options display.
After you set advanced settings, a checkmark appears.
Use this area to automatically set the maximum amount of force to use when drawing.
Contents Index
ADVANCED FEATURES
Page 81

CLICK FORCE ADJUSTMENT

The click force setting adjusts the amount of force required to generate a button click.
The CLICK FORCE bar graphically displays the force level at which a click occurs.
Enter a value from 1 to 50% or drag the CLICK FORCE bar to set the force at which a click occurs.
Note: For optimal performance in graphics applications, set the click force and minimum tip force to the same value.
Contents Index
ADVANCED FEATURES
Page 82

PRESSURE CURVE ADJUSTMENT

Changing the shape of the pressure curve will change the feel of the pen tip. A pressure curve that increases quickly makes the tip feel more sensitive to changes in force.
The control points at each end of the pressure curve set the minimum and maximum amount of force y our pen will respond to. If you have a soft touch and want to achieve full pressure without having to apply full force to your pen, decrease the maximum force level. You can apply less force to your pen and still have the effects of full pressure. The default for maximum force is 100%.
T o change curve shape, drag the control point to a new position.
Enter a value from 20 to 100%, or drag the MAXIMUM TIP FORCE control to set the maximum force your pen tip will respond to.
Contents Index
Enter a value from 0 to 80%, or drag the MINIMUM TIP FORCE control to set the minimum force that will register pressure.
ADVANCED FEATURES
Page 83
To automatically set the maximum force for the wa y y ou dra w, click the START OVER button and dra w in the scratch pad area. As you draw, the M changes to reflect the peak pressure registered by your hand movements. To start over, click the S O
VER button and begin a new drawing.
AXIMUM TIP FORCE control moves, and the value in the edit box
TART
While applying normal pressure to the pen tip, draw several strokes here to automatically set the maximum force value.
Click here to reset maximum force value to the start value for this test.
Contents Index
ADVANCED FEATURES
Page 84

ADVANCED ERASER PRESSURE SETTINGS

To customize advanced eraser pressure settings, select the ERASER FEEL tab and click on the MORE O
PTIONS button. You work with the advanced eraser settings in the same manner as with the Advanced
Tip Pressure Settings.
Important:
The ERASER PRESSURE FEEL slider overrides the advanced pressure settings. If you customize advanced settings, then dr ag the E will be removed.
RASER PRESSURE FEEL slider , your adv anced settings
Contents Index
ADVANCED FEATURES
Page 85

COPYING SETTINGS

To copy settings between tools or to another application, choose the COPY SETTINGS TO... option from the E
DIT menu, or click on the COPY SETTINGS TO... button. A dialog box is displayed where you can copy
settings from one tool to another within the same application or between different applications.
Note:
If you copy settings betw een the Graphire Pen and Cordless Mouse, only those settings common to
both tools (such as mapping settings) can be copied.
Choose from where settings will be copied.
Select where settings will be copied to.
Contents Index
ADVANCED FEATURES
Page 86

HAVING TROUBLE?

Most of the time your tablet will work flawlessly. But if y ou are ha ving trouble , W acom recommends y ou do the following:
1. Refer to the troubleshooting procedures described in this chapter.
2. Look in the troubleshooting tables. Your problem may be described there and you can try the solution offered.
3. Open the Graphire Readme file for late-breaking information.
4. If you are having a compatibility conflict between Graphire and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver. Wacom periodically updates the software driver to maintain compatibility with new products. See Who to Call
5. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region. See Who to Call
6. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact Wacom for Technical Support.
.
T
ROUBLESHOOTING TROUBLESHOOTING TABLES CONTACTING TECHNICAL SUPPORT
for your region.
Contents Index
HAVING TROUBLE?
Page 87

TROUBLESHOOTING

If the Wacom Tablet driver failed to load properly, first perform the recommended action in the error message on your screen. If that does not solve the problem, perform the troubleshooting tests for your tablet or tool(s).
TESTING USB TABLETS T
ESTING SERIAL TABLETS TESTING YOUR GRAPHIRE TOOLS

TESTING USB TABLETS

Make sure your computer is turned on, the operating system has finished loading, and Graphire is properly connected to an active USB port. Then try the following tests:
1.
Check power to the tablet.
connected and your computer has registered it as a USB device . If the LED is on, continue with step 2. If the LED is off:
Make sure all USB cables are securely connected to an active USB port.
If you are connecting the tablet to a USB hub (or hub device such as a keyboard with USB ports), be sure the USB hub is properly connected to your computer and is active.
Connect Graphire into a different USB port or try connecting to the USB port on another computer.
If the tablet’s status LED does not illuminate after your computer is on and has finished booting up, your USB port may be inactive. See V
The tablet’s orange status LED will light whenever Graphire is properly
erifying Your Computer is USB Ready.
Contents Index
HAVING TROUBLE?
Page 88
2.
Check the pen.
Move y our Graphire Pen across the active area of the tab let; the screen cursor should move in the corresponding direction on y our monitor. Press the pen tip against the tablet surface . The status LED on the tablet should turn from orange to green. Now, without applying pressure to the pen tip, press the side switch. The status LED should again change from orange to green. Turn the pen over and press the eraser against the surface of the tablet; the status LED should change from orange to green. If not, you may have a defective pen or tablet. See Contacting
Technical Support.
Verifying Your Computer is USB Ready
Graphire USB tablets require Windows 98, Me, or 2000. Many PCs that shipped with Windows 95 have the USB port disabled in the BIOS. If you upg raded to Windo ws 98, Me, or 2000, v erify that the USB ports are enabled in the BIOS and that all necessary system software has been installed. Refer to your system documentation or contact your system manufacturer for information on enabling USB support for your computer.
Run the USB Ready utility located on the Graphire Tablet CD to check if your system is USB ready. If your system is not USB ready, correctly configure your USB port and install the necessary USB system
software, then restart your computer. The N continue with the Graphire installation.
Always be sure your tablet is plugged into an active USB hub.
EW HARDWARE FOUND dialog should appear and you can
Contents Index
HAVING TROUBLE?
Page 89

TESTING SERIAL TABLETS

Make sure your Graphire tablet is properly connected and that power is on to both your computer and to the tablet.
1.
Check power to the tablet.
are properly connected and your computer is turned on. If the orange status LED does not come on, make sure that both the serial connector and the power splitter connector are properly connected to your computer. If the light still does not come on, you may have a defective tablet. See Contacting
Technical Support.
2.
Check the serial connection.
indicate that the tablet is responding. If not, mak e sure that the tablet cab le is properly connected to an active serial communication port.
3.
Check the pen.
Press the pen tip against the surface of the tablet. The status LED on the tablet should turn from orange to green. No w , without applying pressure to the pen tip , press the side s witch. The status LED should again turn from orange to green. If not, y ou ma y hav e a def ectiv e pen or tablet. See Contacting
Technical Support.
You should see the tablet’ s orange status LED whene v er the tab let cables
Open the Wacom control panel to the CONNECTION tab. It should
Contents Index
HAVING TROUBLE?
Page 90

TESTING YOUR GRAPHIRE TOOLS

From the Wacom control panel’s HELP menu, select DIAGNOSTICS... to open the DIAGNOSTICS dialog box. The tablet driver version, tablet hardware and connection, and pointing device information is shown.
TESTING THE GRAPHIRE PEN TESTING THE GRAPHIRE CORDLESS MOUSE
Testing the Graphire Pen
1. While observing the POINTING DEVICE INFO column, bring your Graphire tool within proximity of the tablet. A value for proximity, the device name, and device type should be displayed.
2. Move the pen along the tablet surface. The X and Y D position.
3. Test your Graphire Pen buttons. The tablet’s status LED should change color from orange to green each time you click with the pen tip, press the side switch, or press the pen’s eraser to the tablet.
Click on the tablet surface with the pen tip—the S
change. (P
RESSURE should change from approximately 0% with no pressure applied to
approximately 100% when full pressure is applied.)
Next, press the side switch without pressing the tip to the tablet—the S
change. (Do this for both positions of the DuoSwitch.)
ATA values should change to reflect the tool
WITCHES state and PRESSURE value should
WITCHES state should
Pen
Tip = 1, DuoSwitch (lower position) = 2, DuoSwitch (upper position) = 3, Eraser = 1
Then press the pen’s eraser to the tablet—the S
(P
RESSURE should change from approximately 0% with no pressure applied to appro ximately 100%
when full pressure is applied.)
4. When you are done, click on the C
Contents Index
LOSE button to exit the dialog box.
WITCHES state and PRESSURE value will change.
HAVING TROUBLE?
Page 91
Testing the Graphire Cordless Mouse
1. Test the buttons on your Graphire Cordless Mouse by clicking each button. The tablet’s status LED should change color, and the S
WITCHES state should change for each button you click.
Graphire Cordless Mouse
2. When the D backward. The W
IAGNOSTICS dialog box is first opened the WHEEL status should be 0. Move the fingerwheel
HEEL status should change from 0 to +1.
3. Move the fingerwheel forward. The W
4. When you are done, click on the C
LOSE button to exit the dialog box.
1
HEEL status should change to -1.
23
Contents Index
HAVING TROUBLE?
Page 92

TROUBLESHOOTING TABLES

If you encounter problems with your Graphire tools or tablet, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the Readme file for the latest troubleshooting information.
USB T ABLET PROBLEMS SERIAL GENERAL PROBLEMS WINDOWS-SPECIFIC PROBLEMS
TABLET PROBLEMS

USB T ABLET PROBLEMS

The computer does not have an available USB port.
The tablet status LED is off. Your computer must be USB ready (see Verifying Your Computer is
Check if there is an available USB port on a USB hub device. If none are available you will need to add a USB hub.
USB Ready). Verify that your tablet’s USB cable is properly
connected to an active USB port. If y ou are connecting to a USB hub device, make sure the hub is connected to an active USB port and that the hub is active. Refer to T
esting USB Tablets for instructions.
Contents Index
HAVING TROUBLE?
Page 93

SERIAL T ABLET PROBLEMS

The computer does not have an available serial port.
Remove an existing peripheral serial device and any associated device drivers for that hardware, or add an additional serial port. Then install Graphire.
The tablet power light is off. Make sure your Graphire tablet is properly connected. Be sure your
computer is off before disconnecting or connecting your tablet. Refer to Ser
ial Tablet Installation for instructions. If the tablet’s power
light still does not turn on, you may have a defective tablet (see
The Graphire tool buttons do not work and the screen cursor will not move.
Contacting
Open the Wacom control panel and go to the C that T If you do not have a mouse attached to your computer, use the T
Technical Support).
ONNECTION tab. Verify
ABLET DRIVER ON is checked. If not, use y our mouse to select it.
key to select the checkbox and then press the spacebar to toggle the driver on.

GENERAL PROBLEMS

The Graphire Pen selects everything, will not stop drawing.
The eraser selects everything or will not stop erasing.
Open the Wacom control panel and go to the tool’s T Move the T O
PTIONS button and increase the CLICK FORCE setting.
Open the Wacom control panel and go to the E the E
RASER PRESSURE FEEL slider toward FIRM, or select the MORE
O
PTIONS button and increase the CLICK FORCE setting.
IP PRESSURE FEEL slider toward FIRM, or select the MORE
RASER FEEL tab. Move
IP FEEL tab.
AB
Contents Index
HAVING TROUBLE?
Page 94
You notice a screen delay at the beginning of pen strokes.
You have to press hard with the Graphire P en when clicking or drawing.
In the Wacom control panel, try decreasing the DOUBLE-CLICK D
ISTANCE or increasing the double-click speed (see Adjusting Double-
Click). If that does not work, try unchecking the DOUBLE-CLICK ASSIST
checkbox. Open the Wacom control panel and go to the tool’s T
Move the T O
PTIONS button and decrease the CLICK FORCE setting.
IP PRESSURE FEEL slider toward SOFT, or select the MORE
IP FEEL tab.
The Graphire Pen tip does not function.
Make sure the status LED changes from orange to green when the tip is pressed. If it does not, you may have defective hardware (see
T
roubleshooting).
Check the control panel’s T assigned to a L
EFT-CLICK function.
OOL BUTTONS tab and verify that the tip is
The side switch does not work. Be sure you press the side switch when the pen tip is in proximity—do
this without pressing down on the pen tip. From the Wacom control panel, verify that the side switch is set to the
proper function for the application and tool that you are using. Make sure the tablet status LED changes from orange to green when
you press the side switch. If it does not, you may have defective hardware (see T
roubleshooting).
Contents Index
HAVING TROUBLE?
Page 95
Changing the function settings for the Graphire tools has no effect.
Make sure that you change the settings f or the tool and the application that you are using. See W
orking with Graphire Tools and Working
with Application-Specific Settings.
The screen cursor jumps back. Do not place the Graphire Pen or Cordless Mouse on the tablet when
using another pointing device. Leaving your tool on the tablet may interfere with screen cursor positioning when using other input devices.
Cannot move the cursor where you want to on the screen, or the line you are drawing does not line up with the location of the pointer in paint applications.
Open the Wacom control panel and go to the M P
EN MODE is selected and that the DISPLAY AREA is set to ENTIRE
D
ISPLAY for the selected tool and application. If this does not help,
click on the R
ESET TAB TO DEFAULTS button to reestablish tablet to
APPING tab. Verify that
screen mapping. If this does not work, open the Windows folder and delete the
WACOM.DAT file. Then restart your computer . When the tablet driv er loads, it will create a new preferences file with the factory default settings.
Contents Index
HAVING TROUBLE?
Page 96

WINDOWS-SPECIFIC PROBLEMS

Double-clicking is difficult. Be sure you are quickly tapping the tablet twice in the same place on
the tablet’s active area. Wacom recommends using the side switch to double-click (review the
After changing right- and left­handed settings in the Mouse control panel, the Graphire Pen tip no longer functions properly and the Graphire Cordless Mouse button functions are reversed.
In Windows 95, 98, or Me, your Graphire tools do not function inside a full screen DOS window.
techniques in Clic Try increasing the D
click speed (see Adjusting Doub Try using a lighter T This will reverse the right and left b utton settings on your W acom tools.
Restart Windows for your Wacom tool settings to be correctly recognized.
You must use a mouse when working in a full screen DOS window.
king).
OUBLE-CLICK DISTANCE or reducing the double-
le-Click).
IP PRESSURE FEEL (see Adjusting Tip Feel).
Contents Index
HAVING TROUBLE?
Page 97
After pressing CTRL+ALT+DEL, the screen cursor cannot be controlled with your Graphire tools.
Windows 98 or Me. When working with multiple monitors, the screen cursor positioning is incorrect after moving into the unmapped area of the virtual desktop.
Windows NT 4.0. Application­specific settings do not work correctly or blue screen crash occurs.
When the C T
ASK MANAGER (Windows 2000) is active, the Wacom tablet will not
LOSE PROGRAM dialog box (Windows 95, 98, or Me) or the
work. Use your mouse or keyboard to continue. When this dialog box is closed, you can again use your Graphire tool to control the screen cursor.
On a multiple monitor system, the tablet is mapped to the virtual desktop (a rectangular area covering all monitors). In the Wacom control panel’s P
ORTION OF DISPLAY dialog box, the screen rectangle
represents the entire virtual desktop. If your video display areas do not form a rectangle because they are
different sizes or they are not evenly aligned, the screen cursor positioning will be incorrect after moving into the unmapped area of the virtual desktop. To reestablish the correct screen cursor position, lift your Graphire tool out of tablet proximity and bring it back into proximity over an area of the tablet that is mapped to a display area.
You must update the operating system with Service Pack 3 (SP3) or later in order for application-specific settings to work correctly. Running your Graphire tablet software on a Windows NT 4.0 system that is not updated to SP3 may cause you to experience a blue screen crash.
Contents Index
HAVING TROUBLE?
Page 98

CONTACTING TECHNICAL SUPPORT

If you have a problem with your Wacom tablet, first check Installation and Having Trouble? to be sure the tablet is installed correctly. If you cannot find the ans w er in this manual, you may find updated inf ormation about your problem in the Readme file located on the Graphire Tablet CD. For information on accessing Wacom’ s 24-hour automated online support and for a directory of W acom Technical Support numbers, see
Who to Call

LINKING TO THE WEB PAGE

Answers to frequently ask ed questions and troubleshooting tips can be found on the appropriate web site for your area in Who to Call

PRE-CONTACT CHECKLIST

You might want to print a copy of this page for reference. When you call, you should be at your computer with the following information available:
for your region.
.
This manual. Tablet serial and model number. (Look on the bottom of the tablet.) Driver version number. (See the Graphire Tablet CD or Wacom control panel Diagnostics
dialog box.) The make and model of your computer, and operating system version. A list of peripheral devices attached to your computer. The exact wording of any error message that appeared on your screen. What happened and what you were doing when the problem occurred. How you tried to solve the problem.
Contents Index
HAVING TROUBLE?
Page 99

WHO TO CALL

If you think your Wacom tablet is not working properly, contact the Wacom support staff for the area where your product was purchased. If you ha v e a modem, you can do wnload the latest software driv ers from the Internet.
USA,
CANADA, CENTRAL AND SOUTH AMERICA EUROPE, MIDDLE EAST AND AFRICA JAPAN ASIA PACIFIC (ENGLISH)
Contents Index
HAVING TROUBLE?
Page 100
Loading...