Wacom DTF-720 User Manual

www.wacom.com

DTF-720

interactive pen display

Installation Guide & User’s Manual

Wacom DTF-720 interactive pen display
Installation Guide & User’s Manual

English version 1.0, August 12, 2005
Copyright  WACOM Company, Limited, 2005
All rights reserved. No part of this manual may be reproduced except for your express personal use.

Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the
right to change any specifications and product configurations at its discretion, without prior notice and without
obligation to include such changes in this manual.

Watch for the Penabled logo to ensure you
are getting the natural feel and superior
performance of Wacom’s patented cordless
and battery-free pen technology.

DuoSwitch is a trademark, and Penabled and Wacom are registered trademarks of WACOM Company, Limited.
Photoshop is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States

and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are registered
trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Any additional company and product names mentioned in this documentation may be trademarked and/or
registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither
an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use
of these products.

INTRODUCTION AND OVERVIEW

The Wacom® DTF-720 interactive pen display combines the benefits of an LCD monitor with the
control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a
direct pen-on-screen interface that can be used with a Personal Computer (PC) or Macintosh®
computer.

The basic components of the DTF-720 include a Wacom pen tablet internally mounted behind a 17.0"
diagonal TFT color LCD monitor, and a cordless, battery-free Wacom pen.

The DTF-720 also comes equipped with a VGA pass-thru (RGB-OUT) port, enabling you to
simultaneously connect a VGA monitor or projector to the pen display.

This manual describes how to install the DTF-720 hardware and software. It also describes how to use
the DTF-720 and pen. The information is common to both platforms, and Windows screen captures are
shown unless otherwise noted.

Note that the computer treats the DTF-720 as two separate devices (the LCD monitor and the
pen tablet).

• First install the DTF-720 as a display.

• Then install the DTF-720 as a pen tablet.

Both stages require hardware and software installations and adjustments.

instructions carefully.

The following kinds of information are not included with this product: information about your specific
computer hardware or operating system, or information about your application software. Your best
source for this information is the set of manuals and disks that came with your hardware, operating
system, or application.

Therefore, the installation process is completed in two stages:

Please follow all instructions carefully.

Please follow all

Refer to
For information on using the Tablet control panel for customizing your pen display tablet and pen

settings, see
To use the pressure-sensitivity of the pen with your favorite drawing application, refer to instructions in

that application’s manuals.

Unpacking your DTF-720

Customizing

on page 18.

on page 6 when removing the DTF-720 from the box.

Introduction and overview

Page 1

PRECAUTIONS ON USE AND HANDLING

Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so
could cause the loss of data or damage to your computer. Failure to do so could also void your
warranty, in which case Wacom shall have no responsibility to repair or replace the product.

Physical location

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Usage

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Do not use the DTF-720 interactive pen display in a facility control system that
requires extremely high reliability;

other devices may cause the pen display tablet to malfunction. Where use is prohibited,
power off the DTF-720 to prevent the possibility of it causing other electronic devices to
malfunction. Wacom does not accept any liability for direct or consequential damages.
For details, please refer to your Warranty located at the end of this manual.

Temperature and humidity

• Operating temperature and humidity: 5˚ to 35˚C, 20 to 80% RH

• Storage temperature and humidity: -10˚ to 60˚C, 20 to 90% RH

Do not use or store the DTF-720 where:

• Temperature changes are severe or exceed specifications (e.g., outdoors or inside
a vehicle).

• The DTF-720 and pen are exposed to direct sunlight or heat from an appliance, or are
exposed to water or any other kind of liquid.

Do not use the DTF-720 in a dusty environment;

Only use the power adapter that came with the DTF-720.

adapter is used, the DTF-720 will not work properly or may be damaged.

type of power adapter also has the potential to result in fire.

adapter will void your warranty.

Be sure to use a grounded power source when applying power to the DTF-720.

it may cause other electronic devices to malfunction, or

this may damage the unit.

If a different type of power

Using a different

Use of a different power

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Precautions on use and handling
Page 2

Do not connect or disconnect the video or power cables while the DTF-720 or your
computer are turned on;

In this case, Wacom shall have no responsibility to repair or replace the product.

This product is for use with a VGA video card;

damage the DTF-720.

Do not block the rear panel ventilation holes;

When not using the DTF-720 for long periods of time, unplug the power adapter from
the AC outlet.

this may damage the LCD monitor or computer video card.

using an inappropriate video card may

this may overheat and damage the unit.

Handling

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High Voltage. Do not open or disassemble the DTF-720 interactive pen display.
There is a risk of electrical shock when the casing is open.

This will also void your

warranty and Wacom shall have no responsibility to repair or replace the product.

If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking
from it;

this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse
immediately with running water for at least 15 minutes or more. If contact is made with the
eyes or mouth, also consult a physician.

Hg

– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.

The DTF-720 interactive pen display has a backlight which contains mercury (Hg).

Be sure to dispose of properly, and to manage any disposal of this unit in accordance with
your local ordinances and laws.

Prevent children from swallowing the pen tip or side switch.

The pen tip or side switch

may accidentally be pulled out if children are biting on them.

Do not disassemble the pen.

This may cause the device to malfunction. In this case,

Wacom shall have no responsibility to repair or replace the product.

Do not scratch the display screen.

Avoid placing sharp objects on the display screen

surface.

When adjusting the tilt angle of the DTF-720, be careful to avoid catching your finger in
the gap of the movable portion of the stand.

Do not lift the DTF-720 by the stand; this may damage the stand mechanism.

When lifting or moving the DTF-720, always do so by grasping the main body casing.

Avoid intensive shock or vibration to the DTF-720 or the pen.

Hitting or dropping the

DTF-720 may damage the display screen or other components.

Do not put heavy articles on the pen display tablet or push against it with a strong
force;

this may damage the display screen or bend the stand.

Do not place heavy articles on the DTF-720 cabling, repeatedly bend the cables
sharply, or apply heavy stress to the cable connectors;

this may damage the unit or

cabling.

If the pen tip becomes sharp or angular, it may damage the coating on the display
screen.

Please replace the pen tip if necessary.

Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean
the display screen. Use of these cleaners can damage the coating on the screen.
Please note that damage of this kind is not covered by the manufacturer's warranty.

• To clean the display screen, use an anti-static cloth or a slightly damp cloth.

When cleaning, apply only a light amount of pressure to the display screen and do not
make the surface wet.

• To clean the DTF-720 casing or pen, use a soft cloth with mild detergent (such as dish

washing liquid) diluted with water.

Precautions on use and handling

Page 3

Reuse, recycling, and recovery.

with a newer product or when it has outlived its useful life by bringing it to an appropriate
collection point for recyclable materials in your community or region. By doing this, you can
help improve the environment of your community as well as minimize the potential negative
effects created should any hazardous substance that may possibly be present within waste
material reach the environment during the disposal process.

Within the European Union, users are required not to dispose of Waste Electrical and
Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive
2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the
corresponding local laws of the Member States. Products for which this is applicable will be
marked with the WEEE symbol shown at the beginning of this note unless this is not feasible
because of the size or the function of the product. Wacom products are subject to the
Directive 2002/96/EC and therefore you should always collect them separately and bring
them to the appropriate collection point in your community or region.

You are urged to recycle this product when replacing it

Precautions on use and handling
Page 4

CONTENTS

Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Precautions on use and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Unpacking your DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Interactive pen display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 1: LCD monitor installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Step 2: Pen tablet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Working with your DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Pen operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Opening the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control panel details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjusting the LCD monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Testing the DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Pen tablet troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Technical support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Obtaining driver downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Caring for the DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using an alternate mount or stand . . . . . . . . . . . . . . . . . . . . . . . . . 41

Uninstalling the DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Purchasing parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . 44

Radio and television interference . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Contents

Page 5

UNPACKING YOUR DTF-720

Package contents

Your product came with the following items:

DTF-720 interactive pen display, main unit

Pen with replacement nibs (FP-320)

and

Pen tether (PKB-A016)

Installation Guide & User’s Manual
(This manual.)

Wacom Pen Tablet Driver CD
(Contains the driver software.)

Power adapter (POW-A097-01)

and

Power cable (SCD-A039-01)

USB cable (STJ-A250)

VGA to VGA cable (STJ-A228)

Notes:

Images are not shown to scale. Some product configurations may come with different pens having no side
switches. Some configurations may include additional CDs containing application software. To install these
applications, review the instructions that came with those CDs. Retain the package box for use when storing or
shipping the DTF-720.

Next Step:

Unpacking your DTF-720
Page 6

Familiarize yourself with the

Interactive pen display components

. See page 7.

INTERACTIVE PEN DISPLAY COMPONENTS

The LCD monitor and tablet sensor function as an integrated input and output device. The LCD monitor
supports resolutions up to 1280 x 1024 pixels at 16.2 million colors. The tablet sensor reports pen
coordinates, pressure, and switch information.

Front view

On Screen Display (OSD) controls

These controls, located on the upper
edge of the tablet, enable you to
adjust a variety of display settings.
See

Adjusting the LCD monitor

page 24 for more information.

on

Power LED

Lights blue when power has been supplied to the DTF-720
and a video signal is present.

Glows orange when no video signal is detected by the
DTF-720. (e.g., Your computer is turned off, starting up, or
has entered a power management mode in which video
signals are not sent.)

Power switch

Turns power to the unit on or off.

Integrated LCD monitor and tablet

Be sure to fully install the DTF-720 hardware and software
before connecting any other devices to the unit.

Status LED

Lights blue when the pen is in
the active area of the pen
display tablet and the pen tip
is pressed. Note that the USB
cable must also be plugged
into an active USB port before
the LED will light.

Use the integrated USB
ports (one located on each
side of the unit) to connect a
USB device (e.g., a USB
Flash Drive or a USB remote
controller).

Interactive pen display components

Page 7

Rear view

Kensington security slot

Allows easy attachment of a security cable.

Pen tether attachment point

If you will be using the pen
tether, connect it to the
attachment point located on the
left or right side of the unit.

Pen storage compartment

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Be careful to avoid catching
your finger in the gap of the
movable portion of the stand.

Stand adjustment lever

Pull this lever to adjust the
stand. Release the lever
to lock the stand in place.

Video, USB, and
power connectors

Stand

The stand can be used
to adjust the tilt angle of
the unit.

Important: Be sure to adjust the stand to the low tilt position before packaging the DTF-720. If you
do not close the stand, the notched mechanism may be damaged during transportation and storage.
Do not lift the unit by the stand; this may damage the stand mechanism. When lifting or moving the
DTF-720, always do so by grasping the main body casing.

Next Step:

Interactive pen display components
Page 8

Installation

. See page 9.

INSTALLATION

System requirements

Before installing the DTF-720, make sure your computer meets the following system requirements:

•

PC.

Windows XP, XP x64, 2000, Me, or 98SE. VGA video connector, available USB port, and

CD-ROM drive.

•

Macintosh.

CD-ROM drive.

Note:

device such as a monitor or LCD projector to the DTF-720 RGB-OUT port. When using this port,
the second device will mirror the image on the DTF-720. Complete the DTF-720 installation before
connecting a projection device to the unit.

Depending on the capabilities of your video card and operating system, you may be able to set up
the DTF-720 as a mirrored, extended, or independent display. Refer to your video card
documentation for more information on its capabilities.

When you are working with more than one monitor, the DTF-720 will map to the monitors based
upon how your system is configured. By default, if you are in mirror mode, the pen tablet will map to
the entire space on each display or monitor. Please refer to your hardware and operating system
documentation for details on configuring your computer and operating system for use with multiple
monitors.

There are two primary steps to the installation process:

• Step 1: LCD monitor installation

• Step 2: Pen tablet installation

Be sure to follow ALL instructions carefully.

OS X, v10.2.8 or greater. VGA video connector, available USB port, and

The DTF-720 can be used alone or with another display. You may connect a second VGA

Installation
Page 9

Step 1: LCD monitor installation

In the first stage of the installation process, the DTF-720 is installed as a monitor on your system.
As you work through the first stage of the installation process, please refer to the

diagram

on the following page when making cable connections.

LCD monitor cabling

Important:

• Turn off your computer.

Caution:

are powered on – this can damage the LCD monitor or video card.

• If your computer has only one analog (VGA) video connector, you will need to unplug your previous

monitor or add a second VGA card.

• Plug one end of the VGA cable into the DTF-720. Plug the other

end of the cable into the VGA connector on your computer’s video card.
See – A – in the connection diagram on page 11.

• Be sure to tighten the thumbscrews on the connectors.

• Connect the power adapter to the DTF-720. See

adapter’s power cable and plug the adapter into an AC outlet. See

Do not connect the USB data cable until instructed to do so.

Never connect or disconnect the video or power cables while your computer or DTF-720

VGA connector

– B –

on the next page. Then connect the

– C –

.

Installation
Page 10

LCD monitor cabling diagram

DTF-720, rear view

The RGB-OUT port is used to connect
a second VGA device such as a
projector or monitor that mirrors the
interactive pen display. Be sure to fully
install the DTF-720 hardware and
software before connecting a
projection device to the unit. Do not
connect or disconnect any cable while
the DTF-720 or your computer are
turned on.

Do not attach the
USB data cable until
instructed to do so.

– B –
DC IN

(12V)

RGB-IN

RGB-OUT

– A –

VGA cable

Video card

VGA port

Rear panel of your computer

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Power adapter – C –

Use only the power adapter that came with the DTF-720; use of an improper power adapter

may damage the unit.

Do not connect or disconnect the video or power cables while the DTF-720 or your
computer are turned on – this can damage the LCD monitor or computer video card.

Make sure that the display refresh rate does not exceed 75 Hz.

To AC outlet

Installation

Page 11

• Turn on the DTF-720. The power LED will light orange.

• Next, turn on your computer.

Windows XP, XP x64, and 2000: The DTF-720 will automatically install as a default monitor.
Windows 98SE and Me: The NEW HARDWARE WIZARD will display. Follow the prompts selecting the

default options and install the DTF-720 as a default VGA monitor.

• As necessary, configure the display control panel settings for the proper size and color resolution.

The maximum (native) resolution of the DTF-720 is 1280 x 1024 pixels. The display size and color
resolution may be constrained by the capabilities of your video card. See the video card
manufacturer’s documentation for details.

To fine-tune the display, please refer to

Adjusting the LCD monitor

, beginning on page 24 for more

information.
Windows: If you are using the DTF-720 as a secondary display, you may first need to enable the

DTF-720 in your Display Properties control panel.

• After the LCD monitor portion of the DTF-720 is working to your satisfaction, move on to the next

section (

Step 2: Pen tablet installation

) to install the pen tablet portion of the DTF-720.

For troubleshooting tips, please refer to page 29.

Notes:
Each DTF-720 LCD panel is produced under very stringent quality standards.

Production techniques cannot guarantee an absolutely perfect TFT display, and some panels
may exhibit a certain number of pixels that show an incorrect color. Refer to the specifications
on page 43 for more information.

If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré
pattern.

Do not apply excessive pressure on the display surface, it may cause the appearance of a
moiré or pooling pattern. If you notice this action, use less pressure on the display screen
when working with the pen.

When a still image is displayed for a long period of time, an after-image may remain for a short
time. To prevent this, Wacom recommends using a screen saver or other power management
feature.

Installation
Page 12

Step 2: Pen tablet installation

USB cable installation

Plug the square end of the USB cable into the DTF-720 port labeled USB. Plug the other end into an
available USB port on your computer or on a USB hub attached to your computer. See – D – in the
connection diagram below.

Note: For Windows 98SE, the ADD NEW HARDWARE WIZARD will display. Follow the prompts,
selecting the default options. If prompted to install drivers for the USB Human Interface Device,
insert the Windows 98SE CD, click OK, and enter the location of the Windows CAB files
(e.g., D:\WIN98).

Pen tablet cabling diagram

USB port

– D –

To USB port

DTF-720, rear view

Next, move on to the pen tablet

Software installation

driver software for full tablet functionality.

Your computer

To power adapter. See page 11.

To video connection. See page 11.

on page 14. You must install the Wacom tablet

Installation

Page 13

Software installation

To install the tablet software:

• Save your work and close all open applications before installing the tablet software.

Temporarily disable any virus protection programs.

• Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. The software installer

menu should automatically display. If you are running Macintosh OS X or the menu does not
display, double-click on the INSTALL icon located on the CD.

• Click on the INSTALL TABLET link and follow the prompts to install the driver software.

• Re-enable your virus protection program.

• After the software installation has been completed, make sure you can use your pen on the

DTF-720 display to move the screen cursor.

When you place the pen tip on the display screen, the screen cursor should immediately jump to a
corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the
display screen surface in a different location – the screen cursor should again jump to the new
position. This is known as absolute positioning, and enables you to position the screen cursor
without having to drag your pen across the display screen surface. To fine-tune the cursor-to-pen
relationship, see

Be sure to check the Read Me file for late-breaking news. If you have trouble installing the DTF-720,
see the

Troubleshooting

Next Steps:

Be sure to adjust the pen display tablet calibration to precisely align the screen cursor position with
the location of the pen tip. See

To learn more about using the DTF-720, proceed to

Calibrating the DTF-720

section beginning on page 29 of this manual.

Calibrating the DTF-720

on page 20.

on page 20.

Working with your DTF-720

on page 15.

Installation
Page 14

WORKING WITH YOUR DTF-720

As you work with the DTF-720 interactive pen display you can rest your hand lightly on the display
screen, just as if it were a drawing board or sheet of paper.

• Because the DTF-720 drawing surface will be a little higher than your desk, consider adjusting the
height of your desk or chair to assure comfortable use of the device.

• When working with the DTF-720, maintain a good posture at all times and change your position if
you feel any discomfort due to your work position.

• Be careful that you do not pull the cables out of their connections by accidentally moving the
DTF-720 too far from the computer.

Setting up your work area

To minimize fatigue, organize your work area so you can work comfortably. Position the DTF-720, the
pen, and your keyboard so they are easily accessible without unnecessary reaching. The pen display
and any other monitors should be positioned so you can view them comfortably with a minimum of
eyestrain.

Here are some other points to keep in mind:

• Take short breaks between tasks to stretch and relax your muscles.

• Use a gentle grip when working with the pen.

• Alternate tasks throughout the day.

• Minimize awkward postures and repetitive movements that cause discomfort.

• Alternate between different modes of use.

• Set the DTF-720 pen display tablet on a flat surface when not using it in a hand-held or lap position.

Note: Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent,
in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results
may vary. Always obtain competent medical advice to determine the most appropriate treatment for your
specific situation.

The pen tether can be used to ensure your pen stays with your pen display tablet. Simply loop one end
of the tether through the tether hole located on the pen, and the other end of the tether through the
tether connection point located on the left or right side of the tablet.

Next Step: If you have not already done so, learn about the basics of customizing the pen.
See

Pen operations

on page 17 and

Customizing

on page 18.

Working with your DTF-720

Page 15

Using the pen

As you work with the DTF-720 you can rest your hand lightly on the display screen, just as if it were a
drawing board or sheet of paper. The Wacom pen is cordless, battery-free, and sensitive to the
pressure you exert upon it. Hold the pen like you would a normal pen or pencil. Make sure the
DuoSwitch is in a convenient location where you can toggle it with your thumb or forefinger, but not
accidentally press it while drawing. You can tilt the pen in any way that feels most comfortable for
drawing.

Pen tether connection point

DuoSwitch (side switch)
Some product configurations come

with a pen that has no DuoSwitch.
In that case, you can ignore all
explanations within this manual
regarding the side switch.

Tip switch
(replaceable nib)

Note: When the pen is not in use, place
it in the pen storage compartment or lay
it flat on your desk. To maintain the
sensitivity of your pen, do not store the
pen in a container where it will rest on
its tip.

Pen components

The components of your pen function in the following manner:
Pen tip: The pen becomes activated as soon as it is brought within 5 mm (0.2 inch) of the pen display

tablet screen. This allows you to position the screen cursor or use the DuoSwitch without touching the
pen tip to the display screen. When pressure is applied to the pen tip, the tip switch is turned on and the
pen simulates a primary mouse button click. The tip click pressure can be adjusted in the Tablet control
panel.

DuoSwitch: The DuoSwitch is programmable, and can be used to perform the same click and double­click functions as the tip switch. Toggle the DuoSwitch in either direction to activate the upper or lower
button functions. You can use the DuoSwitch whenever the pen tip is within 5 mm (0.2 inch) of the
tablet surface; you do not need to touch the pen tip to the tablet in order to use the switch. By default,
the upper switch is set to D

OUBLE CLICK and the lower switch is set to RIGHT CLICK.

Important: Use only the pen that came with your DTF-720 interactive pen display. Other pens
may not function properly. Also, the DTF-720 pen tip is specifically designed for use with the
DTF-720 interactive pen display – the tips on other pens could damage the protective coating
on the DTF-720 display screen.

Customizing the pen

See

Working with your DTF-720
Page 16

on page 19 for information on customizing the pen settings.

Pen operations

The basic methods of working with the pen are as follows:
Pointing and selecting: Move the pen above the DTF-720 display screen to position the screen

cursor. The pen tip needs to be within 5 mm (0.2 inch) of the pen display tablet surface; you do not
need to touch the tablet surface to move the screen cursor. The cursor jumps to the location where you
place the pen (absolute positioning). Press the pen tip on the display screen to make a selection.

Note: You will need to calibrate the pen display tablet to correctly align the screen cursor with
the pen tip. (See
position close to the pen tip when you place the pen on the display screen, then the pen tablet
driver may not be installed or is not loading. Install the pen tablet driver software if necessary.
Otherwise, refer to

Clicking: Tap the display screen once with the pen tip, or touch the pen to the display screen with
enough pressure to register a click.

Tip: You can make navigating with the pen easier by configuring Windows to select when the
pen is over an icon and to launch the icon with a single click. To turn on this feature:

Windows XP, XP x64, 2000, or Me. Open a folder, select the TOOLS pull-down menu, and

FOLDER OPTIONS.... From the GENERAL tab select the option SINGLE-CLICK TO OPEN AN ITEM

(POINT TO SELECT).

Windows 98SE. Open a folder, select the VIEW pull-down menu, and FOLDER OPTIONS....

From the GENERAL tab select the WEB STYLE option.

Double-clicking: Press the upper side switch, or quickly tap the display screen twice in the same place
with the pen tip. Double-clicking is easier when the pen is perpendicular to the tablet screen. To fine­tune the double-click area, see

Dragging: Select an object, then slide the pen tip across the display screen to move the object.
Using the side switch: The pen is equipped with a DuoSwitch. This switch has two programmable

functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch
whenever the pen tip is within 5 mm (0.2 inch) of the tablet surface; you do not need to touch the pen tip
to the tablet in order to use the switch. The upper switch is set to DOUBLE CLICK, and the lower switch is
set to RIGHT CLICK by default.

Drawing with pressure-sensitivity: The pen responds to the nuance and inflection of your hand
movements, enabling you to create natural-looking pen and brush strokes within applications that
support this feature. To draw with pressure, select a pressure-sensitive tool from your application’s tool
palette. As you draw on the screen surface, use various amounts of downward pressure on the tip of
the pen. Press lightly for thin lines or softer color. Press harder for thick lines or dense color.

Calibrating the DTF-720

Troubleshooting

, beginning on page 29.

Adjusting double-click

on page 20.) If the screen cursor does not jump to a

on page 21.

Working with your DTF-720

Page 17

CUSTOMIZING

After you master the basics of using your pen on the DTF-720 interactive pen display, you may want to
customize the way the pen works. The Tablet control panel makes it easy to customize the DTF-720
and pen.

Opening the control panel

To open the control panel, use the DTF-720 pen on the pen display tablet:

Windows. Click on the Windows START button and choose ALL PROGRAMS. (For versions other than
Windows XP, choose the PROGRAMS group.) Then select TABLET PROPERTIES and choose the TABLET
PROPERTIES option.

Macintosh. Open SYSTEM PREFERENCES from either the Dock, the Apple menu, or from the
APPLICATIONS folder. Then click on the TABLET icon.

Note: If more than one pen display tablet is installed on your system, the
control panel will change the settings for the tablet that was last used before
opening the control panel.

After opening the control panel, see

Control panel overview

on page 19.

Customizing
Page 18

Control panel overview

Open the Tablet control panel to customize your product. Experiment with different settings to find what
works best for you. Any changes you make will take effect immediately, but you can always click
DEFAULT to return to the factory settings.

Additionally, your keyboard tab and arrow keys can be used to navigate the control panel.

Customizing the pen

Selects the pen side switch button
functions. See page 21.

Closes the control panel.

Tip Feel.

Customizes the
amount of pressure
needed to click or
draw with the pen.

When checked, an
audible “click” sound
will be heard
whenever a pen click
occurs and your
computer speakers
are turned on.

Software driver version.

Displays information about
the control panel and driver.

Returns the PEN tab settings to
their factory defaults.

Adjusts the size of the
double-click area.
See page 21.

Hint: To create broad brush strokes or to click with a light touch, use a soft tip
setting. A soft setting provides a wider range of pressure values with most
pressure-sensitive applications. In some applications, a soft pressure setting can
make the pen overreact – any small press on the pen is magnified on the screen.
If you experience this, try a firmer tip setting.

If more than one pen display tablet is installed on your system, the control panel will change the
settings for the tablet that was last used before opening the control panel.

Note: When customizing your pen, choose those options that match the buttons on the pen you
are working with.

Customizing

Page 19

Calibrating the DTF-720

You will need to calibrate the pen display tablet in order to align the screen cursor position with the
position of the pen on the display screen. This is required to adjust for parallax caused by the display
screen cover glass and coating. Set the DTF-720 in its working position, then follow the procedure
below.

Important: Make sure the LCD monitor is
properly adjusted before calibrating the tablet.

Adjusting pitch and phase

See

Adjusting the LCD monitor

page 24.

on page 27, and

beginning on

• In the Tablet control panel, select the C
tab.

• If you are working with multiple monitors, select

• Click on the C

• Holding the pen and positioning your head as

• Then click on the center of the cross-hairs that

• Test the alignment by positioning the pen at a

ONITOR corresponding to the DTF-720

the M
display. (Only monitors that are set to one of the
resolutions supported by the DTF-720 will
appear in the list.)

calibration screen.

you normally do when working with the tablet,
use the pen tip to click on the center of the
cross-hairs in the upper-left corner.

are displayed in the lower-right corner.

few different points on the display. Click OK to
accept the calibration. Click T
recalibrate.

Be sure to read the directions in the calibration
screen for detailed instructions and additional
options. The calibration setting applies to all
applications.

ALIBRATE button to activate the

RY AGAIN to

Adjustment pattern for pitch and phase.

Adjusting pitch and phase

See
page 27 for details.

ALIBRATE

on

Cross-hairs

Note: If more than one pen display tablet is installed on your system, the control panel will change the settings
for the tablet that was last used before opening the control panel.

To calibrate two pen display tablets, first touch the pen to tablet #1 and open the control panel without
the pen to tablet #2. In the control panel, select the correct monitor and calibrate tablet #1. Close the control
panel, touch the pen to tablet #2, and again open the control panel without
Select the correct monitor and calibrate tablet #2.

Customizing
Page 20

touching the pen to tablet #1.

touching

Control panel details

Adjusting double-click

Double-clicking with the pen tip can be made easier by expanding the tap area that accepts a double­click (the double-click distance), or by using the pen’s side switch to automatically double-click when
pressed. A large double-click distance may cause a delay at the beginning of your brushstrokes in
some drawing applications. If you notice such effects, try setting a smaller double-click distance and
using the side switch to double-click.

Hint: Press the upper switch to double-click. This is easier than tapping twice with the pen tip.

Customizing the side switch button functions

You can set the pen’s DuoSwitch to simulate a variety of functions. Just select an option from the pull­down menu for either the upper or lower side switch. Your changes take effect immediately. When you
bring the pen tip within 5 mm (0.2 inch) of the pen display tablet surface without touching the tablet and
press the side switch, the selected function occurs. The following list describes the available options.

CLICK. Default setting for the pen tip. This option simulates a primary mouse button click.
DOUBLE CLICK. Default setting for the upper position of the side switch. Simulates a primary mouse

button double-click. For easier double-clicking, use this function instead of tapping twice with your pen
tip.

MIDDLE CLICK. Simulates a middle mouse button click.
RIGHT CLICK. This is the default setting for the lower position of the side switch. Displays a context

menu (simulates a right mouse button click on Windows systems and CTRL+CLICK on Macintosh).
CLICK LOCK. Simulates holding down the primary mouse button. Press the side switch once to initiate

click lock. Press the switch again to release click lock. Click lock is useful for dragging objects or
selecting blocks of text.

4TH CLICK (FORWARD). Issues the FORWARD command in browser applications (simulates a 4th mouse
button click).

5TH CLICK (BACK). Issues the BACK command in browser applications (simulates a 5th mouse button
click).

DEFAULT. Returns a button to its default setting.
DISABLED. Disables the button function.
APPLICATION DEFINED. Allows the application to determine the button function. Use this for applications

such as CAD programs that have built-in button support.
ERASE. Sets a button so that when the button is pressed, the pen tip will act like an eraser in

applications that support the ERASE function.
INK TOGGLE. (Macintosh.) Toggles the Ink ANYWHERE function of Inkwell on and off.

Inkwell automatically recognizes and converts your handwriting into text and inserts it into a document.
Note that Ink must be turned on for this button function to work. See your Macintosh help for
information on working with Inkwell.

Customizing

Page 21

KEYSTROKE.... Enables you to simulate keystrokes. Selecting this option displays the DEFINE

KEYSTROKE dialog box where you can enter a keystroke or keystroke sequence to play back at the press
of a button.

You can manually enter a keystroke or keystroke
combination in the K

EYS entry box. Keystroke

combinations can include letters, numbers, function
keys (such as F3) and modifier keys (such as S

TRL).

or C

HIFT

You can also select special keystrokes or keystroke
combinations from the A

DD SPECIAL drop-down

menu. When you make a selection it is added to the

EYS entry box.

K
After defining a keystroke sequence, click OK.

Important: Because the E

RETURN (Macintosh) keys can be

and

NTER (Windows)

selected as a defined keystroke, they
cannot be used to select OK. You must use
your pen to click on the OK button.

Clears the
keystroke entry
box.

Deletes only the
last entry in the
keystroke entry box.

MODIFIER.... Enables you to assign modifier key(s) (such as SHIFT or CTRL). Many applications use

modifier keys to constrain the size or placement of objects. Selecting this option displays the SELECT
MODIFIER(S) dialog box where you can assign one or more modifier key functions. After choosing the
modifier function(s), click OK.

In addition to choosing one or more
modifier key options, you can select the

LICK box if you want a mouse click to

C
occur whenever you press the tool button.

PRESSURE HOLD. Locks the pressure at the current pressure level until the side switch is released.
For example, you can paint with pressure-sensitivity until you reach the brush size that you like.
You can then press the switch and continue painting with the same size brush until the switch is
released.

Customizing
Page 22

MODE TOGGLE.... Toggles between the pen tracking mode (pen mode) and mouse mode. The tracking

mode you select determines the relationship between pen movement and cursor movement.

• With the pen display tablet correctly calibrated in pen mode, the screen cursor should always follow
the physical pen tip on the screen. This is the default setting.

• When toggled to your computer’s mouse settings (mouse mode), the screen cursor is not directly
“linked” to the pen tip and is positioned like a mouse, requiring a “pick up and slide” motion to move
the cursor on the screen. On multiple monitor systems, mouse mode will allow you to access the
other monitor(s) with your pen.

Customizing

Page 23

Adjusting the LCD monitor

Factory presets, multi-sync, and user settings

Factory presets: For optimal display quality, set your video card to the DTF-720’s native resolution of

1280 x 1024 pixels. See page 43 for signal specifications.
Multi-sync: The DTF-720 attempts to automatically synchronize to the incoming signal. Multi-sync will

function when the horizontal frequency is between 30 to 80 kHz and the vertical frequency is between
50 to 75 Hz. If the DTF-720 does not automatically synchronize with the incoming signal, you can
use the On Screen Display (OSD) RESET AUTO ADJUST option to initiate display synchronization.
Further screen display adjustments can be manually made using the OSD controls.

User settings: When you manually set the display using the OSD function, the settings are stored
within the DTF-720 for use the next time the unit receives a similar signal. This is applicable to all
display modes.

Working with on screen display settings

The DTF-720 is equipped with an On Screen Display (OSD) function. The OSD function enables you to
adjust and optimize a variety of display settings at the touch of a button. The OSD controls are located
on the upper left edge of the unit.

Menu button

Opens or closes the OSD menu.

–

Selection buttons

Use these buttons to select an option that can be activated
when you press the E
option, press the + button to increase a selected item value,
and press the – button to decrease it.

+

ENTER button

Activates or deactivates the
selected OSD menu option.

NTER button. After activating a selected

The basic process for working with the OSD is as follows:

• Press the MENU button to open the OSD main menu.

• Use the + or – buttons to select an option. When the option you want to adjust is highlighted,
press the ENTER button. The current settings and adjustment sub-menu for that option will appear.

• Use the + or – buttons to adjust the option settings.

• After making your changes, press the ENTER button to save. To exit, press the MENU button.

Note: All settings are automatically saved when the OSD menu closes. If you make changes to
the display appearance and cannot return to the original settings, use the RESET RECALL option
to return the DTF-720 to its original factory defaults.

Customizing
Page 24

When you open the On Screen Display, the following menu option icons are displayed:

B

CONTRAST. Select to
increase or decrease
image contrast.

P

HASE. Select to

reduce or eliminate
horizontal distortion
lines.

To automatically adjust,
use the R

ESET option.

RIGHTNESS. Select to

increase or decrease
image brightness.

P

ITCH. Select to reduce

or eliminate vertical
distortion lines.

To automatically adjust,
use the R

ESET option.

HORIZONTAL CENTER.
Select to move the
screen image left or
right.

To automatically adjust,
use the R

ESET option.

MENU POSITION.
Select to move the OSD
menu around the
display screen.

VERTICAL CENTER.
Select to move the
screen image up or
down.

To automatically adjust,
use the R

ESET option.

RESET. Provides two
options: Use A

DJUST to reset only the

A

UTO

image parameters.

ECALL to reset all

Use R
screen options to the
factory default.

Selecting the E
icon exits the R

XIT

ESET

window without
resetting anything.

Customizing

Page 25

BACKLIGHT. Select to
increase or decrease
the backlight brightness
level.

LANGUAGE. Select to
choose a language
option for the OSD.

COLOR. Provides color
temperature settings for
9300˚, 6500˚, and 5000˚
Kelvin.

IRECT displays the

D
received signal as it is
without any adjustment.
When D

IRECT is

selected, the
B

RIGHTNESS and
ONTRAST settings are

C
also set to D

IRECT and

cannot be adjusted
manually.

SER option

The U
enables you to adjust
Red, Blue, and Green
independently.

Choose a setting and
press E

NTER to activate

your selection.
Change the U

SER

setting by selecting the

NTER icon.

E

In the user adjustment

OLOR window, change

C
Red, Green, or Blue to
calibrate color.

Customizing
Page 26

Select the E
to exit.

XIT icon

Adjusting pitch and phase

Some computers and video cards may not allow the multi-sync function to fully work when the DTF-720
is first connected. If some portion of text appears blurred, adjust pitch and phase by following the
procedure below. For crisp images, set the resolution of your video card to 1280 x 1024.

• In the Tablet control panel, select the

C

ALIBRATE tab.

• If you are working with multiple

displays, be sure the display
corresponding to the DTF-720 is
selected in the M

• Click on the C

activate the calibration screen.

• Using the OSD controls, open the

OSD Menu and select the P
icon. Then adjust the pitch level so
that the pattern of fine vertical
stripes displays evenly. (For details
on changing the OSD settings, see

Working with on screen display
settings

on page 24.)

• In the OSD Menu, select the P

icon. Adjust the phase level so that
the adjustment pattern shows
clearly.

• After completing these adjustments,

press the E
to exit the OSD Menu.

Click on the C
ESC to exit the calibration screen.

ONITOR menu.

ALIBRATE button to

ITCH

HASE

NTER and MENU buttons

ANCEL button or press

Adjustment pattern for pitch and phase.

Customizing

Page 27

Power saving

The DTF-720 conforms to VESA and ENERGY STAR® power saving guidelines.
When using the DTF-720 with a VESA Display Power Management Signaling (DPMS) compliant

computer or graphics card, the display will automatically comply with the below power saving
parameters.

Power saving mode H-sync V-sync Video Power consumption Power lamp

Power ON Yes Yes Active 37 W, max. Blue

Standby mode No Yes Blanked 2 W, max. Blue/Orange

Suspend mode Yes No Blanked 2 W, max. Blue/Orange

OFF mode No No Blanked 1 W, max. Orange

Customizing
Page 28

TROUBLESHOOTING

Most of the time your pen display tablet will work flawlessly. But if you are having trouble, Wacom
recommends you do the following:

1. If the DTF-720 does not function properly, refer to the troubleshooting section below. See also

Display troubleshooting

Your problem may be described there and you can try the solution offered.

2. Open the Wacom pen display tablet Read Me file for late-breaking information.

3. If you are having a compatibility conflict between the DTF-720 and a new hardware or software
product, check if a newer pen tablet software driver is available. See
on page 39 for information on downloading an updated software driver. Wacom periodically
updates the software driver to maintain compatibility with new products.

4. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.

5. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for Technical Support. See the Read Me file for information on where to obtain support for
your region.

Testing the DTF-720

1. If the DTF-720’s power LED does not light, check the following:

• First verify that the green light on the power adapter is on. If the light is not on, check that the

power cable is properly connected to the power adapter and to an active AC outlet.

• Check that the power adapter cable is securely connected to the DTF-720 and that the

DTF-720 power switch is turned on. The DTF-720 power LED will glow orange or blue
whenever the DTF-720 is on.

on page 31, or look in the

Pen tablet troubleshooting

Obtaining driver downloads

on page 33.

Important: Use only the AC adapter that came with pen display tablet. Other adapters may
cause damage to your tablet.

2. If there is no display:

• Make sure that your computer is turned on. The power LED will light blue when the proper

video signal is received, and orange if there is no video signal or if the computer is in a power
saving mode.

• Verify that the DTF-720 is connected to an active VGA connector.

• Check that your video card has been properly installed and is functional. If you have another

display that is compatible with your video card, you can connect that display to the card in order
to verify that the video card is operating correctly.

Troubleshooting

Page 29

3. Verify that the tablet and pen are working:

• Press the pen tip against the display and verify that the status LED lights blue.

• If the LED does not light, verify that the DTF-720’s USB cable is plugged into an active USB
port. If the DTF-720 is plugged into a USB hub, try plugging the DTF-720 directly into the USB
port on your computer.

• The status LED will light blue when the DTF-720 is registered as a USB device and the pen tip
is pressed against the display.

4. Check the pen. If you cannot make a selection on the display screen with the pen:

• Test the pen by pressing the pen tip against the surface of the pen display tablet. The tablet
status LED should light blue.

• Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the
pen display tablet surface, press the side switch. The status LED should again light blue.

• If the status LED does not light blue for these tests, be sure you are using the correct pen that
came with your DTF-720.

If you are still having problems, you may have a defective pen or pen display tablet.

Troubleshooting
Page 30

Display troubleshooting

If you encounter problems with the DTF-720 display, refer to the following tables; your problem may be
described here and you can try the solution offered. For additional information about color issues, refer
to the documentation that came with your operating system or applications.

General display problems

No display. The power LED is off. • Verify that the AC power cable is connected, and that the DTF-720

No display. The power LED is lit
blue.

The power LED is lit orange.
The following message appears

briefly on your display screen:

The following message appears
briefly on your display screen:

The following message appears
briefly on your display screen:

power switch is turned on.

• Check the contrast, brightness, and backlight controls. Adjust as
necessary, or open the OSD menu, go to the R

ECALL option.

the R

• Your computer may be in a power management mode. Touch the
pen tip to the display screen, move the mouse, or depress any key on
your keyboard.

• Verify that the video card is properly installed.

• Turn off both your computer and the DTF-720 pen display tablet,
and check the video cable for bent or broken connector pins.
Then properly connect the video cable and turn on the DTF-720 and
your computer.

• Check that your computer is turned on.

• Verify that you are using the video cable that came with the DTF-720.

• Check that the DTF-720 video cable is fully connected.

• Turn off both your computer and the DTF-720 pen display tablet, and
check the video cable and any video adapters for bent or broken
connector pins. Then properly connect the video cable and any
necessary adapters.

• The input signal frequency is incorrectly set or not compatible with
the DTF-720. Connect a different display and set the refresh rate
(vertical frequency) to some value between 50 and 75 Hz. If your
video card driver supports adjustment of the horizontal frequency,
make sure it is set to some value between 30 and 80 kHz.

• The resolution is set too high (1280 x 1024, maximum).

• The refresh rate is set too high (75 Hz maximum).

• Set the display properties to detect plug and play monitors.

ESET menu and select

Troubleshooting

Page 31

The image appears multiple times
on the display.

When a still image is displayed for
a long period of time without
refreshing the screen, an after­image remains for a short period of
time.

The color white does not display as
white.

VGA problems

• Do not extend the video cable. Do not use an input selector
switch box.

• Use a screen saver or other power management feature.

• Verify that the display is operating at the factory default settings.
If that is not sufficient, then adjust color as necessary. For details on
color management, refer to your operating system and application
documentation.

• Verify that the video cable and connector are fully connected.

The display ripples or flickers. • Open the OSD menu, go to the R

DJUST option. Then, if necessary, manually adjust pitch and phase.

A

ESET menu, and select the AUTO

• Verify that the display adapter or video card matches the
specifications for the DTF-720.

• Adjust the refresh rate in the Display Properties control panel.

The display is not clear. • As necessary, adjust contrast or brightness, pitch and phase.

• Set the display resolution of your video card to 1280 x 1024.

The display and LCD panel are not
lined up. The display size is not
correct.

• Open the OSD menu, go to the R
option.

• As necessary, adjust pitch and phase, and horizontal and vertical

ESET menu, and select the RECALL

position. Note that some video cards may not show the display in
proper sizing.

The display ripples or shows a
moiré pattern. The display color is
not even.

• Open the OSD menu, go to the R
option.

• As necessary, adjust pitch and phase.

ESET menu, and select the RECALL

Troubleshooting
Page 32

Pen tablet troubleshooting

If you encounter problems with the DTF-720 interactive pen display, refer to the following tables.
Your problem may be described here, and you can try the solution offered. Be sure you refer to the
DTF-720 Read Me file for the latest information.

For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow
the links to the FAQs.

General problems

The computer does not
have an available USB port.

A USB device plugged into
one of the pen display’s
integrated USB ports does
not function.

The tablet power LED is off. Make sure the pen display tablet power switch is turned on.

The pen works only in
mouse mode, and does
not draw with pressure­sensitivity.

Clicking is difficult. Open the Tablet control panel and go to the Pen tab. Try using a

The pen selects everything
or will not stop drawing.

Double-clicking is difficult. Be sure you are quickly tapping the display screen twice in the same

You notice a delay at the
beginning of pen strokes.

Check if there is an available USB port on a USB hub. If none are
available you will need to add a USB hub or USB card.

1. Make sure the pen display itself is properly connected to a
working USB port on your computer.

2. Then be sure the pen display is powered on and that the power
LED lights blue. The DTF-720 contains a powered USB hub and
the integrated USB ports will not work when the power is off.

Check that the AC power adapter is plugged into both the pen display
tablet and an active power outlet.

Use only the power adapter that came with the pen display tablet;
other adapters may cause damage to your product.

The tablet driver software was not installed or did not load properly.
Make sure the tablet driver software is installed and functioning.
Install the pen tablet driver software in accordance with the
instructions found in the

Some applications, including Photoshop 7.0 and greater, require that
you turn on the pressure capabilities before the pen will respond as a
pressure-sensitive tool.

lighter TIP FEEL.

Open the Tablet control panel and go to the PEN tab. Move the
TIP FEEL slider toward FIRM. If this does not help, see

DTF-720

place on the pen display tablet’s active area. Wacom recommends
using the side switch to double-click. See
page 21.

Try increasing the DOUBLE CLICK DISTANCE or using a lighter TIP FEEL.
Windows: Try setting your system to launch programs with a single

click. See

Try decreasing the DOUBLE CLICK DISTANCE. See

click

on page 29.

Pen operations

on page 21.

Installation

on page 17.

section of this manual.

Testing the

Adjusting double-click

Adjusting double-

on

Troubleshooting

Page 33

You have to press hard with
the pen when clicking or
drawing.

The pen tip does not
function.

The side switch does not
work.

The pen tip and screen
cursor do not properly
line up.

The screen cursor moves
but it does not jump to the
pen tip location when the
pen is placed on the display
screen, and it does not
follow the pen tip when the
pen is moved across the
display.

When using the pen display
tablet on a multiple monitor
system, you cannot use the
pen to control the other
monitor(s).

Open the Tablet control panel and go to the PEN tab. Move the TIP
FEEL slider toward SOFT.

Be sure you are using the pen that originally came with your pen
display tablet. Other pens may not function properly on the DTF-720
interactive pen display.

Make sure the status LED lights blue when the tip is pressed. If the
LED does not light, verify that the USB cable is plugged into an active
port on your computer or on a USB hub.

If the LED still does not light, you may have defective hardware (see

Troubleshooting

on page 29).

Be sure you are using the pen that originally came with your pen
display tablet. Other pens may not function properly on the DTF-720
interactive pen display.

Be sure you press the side switch when the pen tip is within 5 mm
(0.2 inch) of the pen display tablet’s active area – do this without
pressing down on the pen tip.

From the Tablet control panel, verify that the side switch is set to the
proper function you are expecting to occur.

Make sure the status LED lights blue when you press the side switch.
If the LED does not light, verify that the USB cable is plugged into an
active USB port on your computer or on a USB hub; the LED will not
light if the USB cable is not plugged into an active port.

If the LED does not light, you may have defective hardware (see

Troubleshooting

on page 29).

Open the Tablet control panel and select the CALIBRATE tab.
Continue with

Calibrating the DTF-720

on page 20.

Make sure the Wacom tablet driver has loaded properly by opening
the Tablet control panel. If the driver did not load you will see an error
message. If an error message appears, reboot your computer. If the
problem persists, refer to the

Installation

instructions and reinstall the
Wacom tablet software. (For Macintosh, you must restart your
computer after installing the Wacom tablet driver for proper tablet
operation.)

If you have customized the side switch on your pen to toggle between
pen mode and mouse mode, make sure that your pen display tablet is
operating in pen mode. See

functions

, beginning on page 21.

Customizing the side switch button

You can use your pen to control the other monitors in mouse mode.
To use mouse mode, first set the pen’s DuoSwitch to MODE

TOGGLE.... Then use the switch to toggle between pen mode and

mouse mode.

Troubleshooting
Page 34

The line you are drawing
does not line up with the
location of the screen
cursor in paint applications.

You suspect the pen tablet
preferences may be
corrupted, or want to make
certain that all settings are
at their factory defaults.

The computer does not go
to sleep.

The screen cursor jumps
back when using your
regular mouse or trackball.

The screen cursor moves
erratically or jumps around
on the display screen when
another tablet is connected
to your computer.

To function properly, some applications require that the pen is set to
pen mode. Make sure the pen has not been toggled to mouse mode.

If the pen is set to pen mode and the problem still exists, then you
may have a corrupted preferences file. Follow the instructions in the
next tip to create a new preferences file.

Delete the pen tablet preferences as follows:
Windows: Do a Search or Find for the TABLET.DAT file and delete it.

The file should be located in your Windows or Windows\System32
folder. Then restart your computer. When the tablet driver loads, it
will create a new preferences file with the factory default settings.
Recalibrate the unit.

Macintosh OS X: For a single user, delete the tablet preferences by
first choosing your HOME folder from the GO menu. Then open your
home LIBRARY folder. Within your home LIBRARY folder, open the
PREFERENCES folder and delete the COM.WACOM.TABLETPREFERENCES
file. Log out, then log back in. When the tablet driver loads it will
create a new preferences file with the factory defaults.

For multiple users, delete all tablet preferences by first opening the
main APPLICATIONS folder. Then open the TABLET folder and run the
REMOVETABLET utility. When the utility starts, click on the REMOVE
ALL PREFERENCE FILES button. Log out, then log back in. When the
tablet driver loads, it will create new preferences files with the factory
defaults.

Recalibrate the tablet.

Note: Do not manually remove the WACOM TABLET.PREFPANE
file from the main LIBRARY PREFERENCEPANES folder. This file
is only to be removed when uninstalling the tablet software
driver, and then only when using the REMOVETABLET utility.

When you are not using the pen, remove it from the pen display tablet
surface or the tablet will continue to send data, keeping the computer
awake.

When the pen is not in use, place it in the pen storage compartment
or at some location near the pen display tablet, but not on the display.
Leaving your pen on the display may interfere with screen cursor
positioning when using other input devices.

The tablet portion of the DTF-720 emits electromagnetic waves at a
certain frequency. If another tablet is too closely placed to the
DTF-720 it may interfere with screen cursor positioning. If this
occurs, move the tablet further away from the DTF-720.

Troubleshooting

Page 35

Windows-Specific Problems

After changing right- and
left-handed settings in the
computer’s mouse control
panel, the pen tip no longer
functions properly.

Windows 98SE or Me:

Your pen does not function
inside a full screen DOS
window.

Windows 98SE or Me:

After pressing

TRL+ALT+DEL, the screen

C
cursor cannot be controlled
with your pen.

Windows XP:

After installing the pen
display tablet on a system
with multiple users, the pen
display tablet only works on
the primary user desktop.

Restart Windows for your Wacom tool settings to be correctly
recognized.

You must use a mouse when working in a full screen DOS window.

When the CLOSE PROGRAM dialog box is active the pen tablet will not
work. Use your mouse or keyboard to continue. When this dialog
box is closed, you can again use your pen to control the screen
cursor.

Reboot the system after installing the pen display tablet on a system
with multiple users.

Troubleshooting
Page 36

Macintosh-Specific Problems

At startup, a dialog box
appears telling you that
either the driver failed to
load or the tablet
preferences have not yet
been created.

Inkwell does not work
correctly with the pen
display tablet.

The tablet was not detected at startup. Check that the USB interface
cable is securely connected to a USB port on your computer or to a
USB hub. Make sure that the tablet power LED is on. If this does not
correct the problem, see

Troubleshooting

on page 29.

From the GO menu, select APPLICATIONS and open the UTILITIES
folder. Launch the APPLE SYSTEM PROFILER and select the DEVICES

AND VOLUMES tab. A USB tablet should be displayed by the profiler.

If a USB tablet was not found, check the USB tablet cable connection
or try plugging the tablet into a different USB port.

If you are still having problems, go to the Applications/Utilities folder,
open the Disk Utility program, and run REPAIR DISK PERMISSIONS from
the FIRST AID tab. If this does not help, contact Wacom for Technical
Support. See

Technical support options

on page 38.

There may be a problem with the Inkwell preferences. Remove the
damaged preference files as follows. They will be recreated when
you enable handwriting recognition.

1. From the Apple menu, choose SYSTEM PREFERENCES. From the
System Preferences menu, choose SHOW ALL and select INK.
Then turn off handwriting recognition.

2. From the GO menu, choose your HOME. Open the LIBRARY and
PREFERENCES folders. Then remove the following preferences:

• com.apple.ink.framework.plist

• com.apple.ink.inkpad.plist

• com.apple.ink.inkpad.sketch

3. Go back to SYSTEM PREFERENCES and INK, and then enable
handwriting recognition.

4. Test the Inkwell function using your Wacom pen display tablet
and pen.

5. If this procedure does not resolve your problem with Inkwell,
contact Apple Support for further assistance. Wacom is not the
software manufacturer for Inkwell and we are limited in our
abilities to support a third party software application.

Troubleshooting

Page 37

Technical support options

If you have a problem with your DTF-720 interactive pen display, first check the appropriate
section in this guide to make sure the unit is installed correctly. Then review the
procedures within this guide; your problem may be described there and you can try the solution(s)
offered.

If you cannot find the answer in this guide, you may find updated information about your problem in the
appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD). You can also
check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.

If you have an Internet connection you can download the latest software drivers from the Wacom web
site for your region. See

If you cannot solve the problem and you think your Wacom product is not working properly, contact the
Wacom support staff for the area where your product was purchased. See the Wacom tablet Read Me
file, located on the Wacom Pen Tablet Driver CD, for contact information.

When you call, you should be at your computer with the following information available:

• This manual.

• Pen display tablet serial number. (Look at the label on the back of the unit.)

• Driver version number. (See the Wacom Pen Tablet Driver CD or the Tablet control panel.)

• The make and model of your computer, and operating system version number.

• The make, model, and connection type of your video card.

• A list of peripheral devices attached to your computer.

• The software application and version you were using when the problem occurred.

• The exact wording of any error message that appeared on your screen.

• What happened and what you were doing when the problem occurred.

• How you tried to solve the problem.

Obtaining driver downloads

on page 39.

Troubleshooting

Installation

Troubleshooting
Page 38

Obtaining driver downloads

Wacom periodically updates the pen tablet software driver to maintain compatibility with new products,
and recommends that you regularly update the driver for best functionality. A new Wacom tablet
software driver (when available) can be downloaded from the Internet.

USA, Canada, Central and South America

Worldwide Web: http://www.wacom.com/productsupport Software updates.

Europe, Middle East and Africa

Worldwide Web: http://www.wacom-europe.com Software updates.

Anonymous FTP Site: ftp://ftp.wacom-europe.com/pub/ Software updates.

Japan

Worldwide Web: http://tablet.wacom.co.jp Software updates. (Japanese)

Asia Pacific (English)

Worldwide Web: http://www.wacom.com/ap Software updates. (English)

China

Worldwide Web: http://www.wacom.com.cn Software updates.

(Simplified Chinese)

Troubleshooting

Page 39

APPENDIX

Caring for the DTF-720

Keep the pen and the DTF-720 LCD screen surface clean. Dust and dirt particles can stick to the pen
and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD
screen surface and pen. Keep the DTF-720 and the pen in a clean, dry place and avoid extremes in
temperature. Room temperature is best. The DTF-720 and pen are not made to come apart.
Taking apart the product will void your warranty.

Cleaning

To clean the DTF-720 casing or the pen, use a soft, damp cloth; you can also dampen the cloth using a
very mild soap diluted with water. Do not use paint thinner, benzine, alcohol, or other solvents to clean
the unit casing or pen.

To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only
a light amount of pressure to the display screen and do not make the surface wet. Do not use detergent
to clean the display screen; this may damage the coating on the screen. Please note that damage of
this kind is not covered by the manufacturer’s warranty.

Replacing the pen tip

The pen tip (nib) will wear with normal use. When the nib gets too short or develops a sharp edge, you
can replace it with one of the extra nibs that came with the pen.

To remove the old nib:

Clasp it with a pair of tweezers, needle-nosed
plier, or similar instrument and pull the old nib
straight out of the pen.

ARNING

W

If the pen nib wears and becomes angular, it may damage the coating on the DTF-720 display screen.
To avoid this, periodic tip replacement is recommended.

Important: When the pen is not in use, place it in the pen storage compartment or lay it flat on
your desk. To maintain the sensitivity of your pen, do not store the tool in a container where it
will rest on its tip.

Appendix
Page 40

Prevent children from swallowing the pen tip or side switch. The pen tip (nib)
or side switch may accidentally be pulled out if children are biting on them.

To insert a new nib:

Slide it straight into the barrel of the pen.
Firmly push the nib until it stops. The new nib
will slide into the correct position.

Using an alternate mount or stand

If you will be using the DTF-720 in an
installation that requires the use of an
alternate mounting platform, you can
remove the adjustable stand from the unit
and mount the pen display onto any mount
arm or stand conforming to the VESA 75
standard.

Mounting screws that are 4 mm wide with a

0.7 mm pitch (M4 Regular), with a screw
clearance depth of 15 mm are required.
Exceeding the clearance depth of 15 mm
will damage the DTF-720 internal
components.

To remove the adjustable stand and attach
the DTF-720 to a different mounting
platform:

1. Turn off your computer and power off
the DTF-720. Then disconnect all
cables from between the unit and your
computer.

2. Protect the display screen surface by
spreading a soft cloth onto a flat table
and placing the DTF-720 face down on
the cloth.

3. Remove the four screws and lift the
adjustable stand assembly away from
the body of the unit.

4. Using the appropriate screws for your
mounting platform, firmly attach the
DTF-720 to the alternate mounting
platform.

5. Refer to the
beginning on page 9, and reattach the
cabling.

Installation

instructions,

CAUTION

When attaching the DTF-720 onto an alternate mounting platform,
be sure to follow all instructions in the documentation supplied by
the platform manufacturer. If improperly installed, the unit could fall,
resulting in damage to the unit or physical injury.

Appendix

Page 41

Uninstalling the DTF-720

Follow the appropriate procedure below to remove the Wacom tablet software and the DTF-720 from
your system.

Important: When you remove the Wacom tablet driver software from your system, any other
Wacom tablet connected to your computer will no longer operate with full Wacom tablet
functionality.

Windows XP or XP x64:

1. Click START. In the start menu, select CONTROL PANEL. Then select ADD OR REMOVE PROGRAMS.

2. In the ADD OR REMOVE PROGRAMS window, choose TABLET and click on the CHANGE OR REMOVE
PROGRAMS button. Follow the prompts to remove the pen tablet driver.

3. When the driver has been removed, shut down your system, power off your computer, and turn off
the DTF-720. When your computer and the DTF-720 are off, disconnect the DTF-720 from your
computer.

Windows 98SE, Me, or 2000:

1. Click the Windows START button. Then choose SETTINGS and CONTROL PANEL.

2. In the CONTROL PANEL window, double-click on the ADD/REMOVE PROGRAMS icon. In the dialog box
that appears, choose the TABLET option.

3. Click on the ADD/REMOVE... button and follow the prompts to remove the pen tablet driver.

4. When the driver has been removed, shut down your system, power off your computer, and turn off
the DTF-720. When your computer and the DTF-720 are off, disconnect the DTF-720 from your
computer.

Macintosh OS X:

1. From the GO menu, choose APPLICATIONS and open the WACOM TABLET folder.

2. Double-click on the REMOVE TABLET icon and select the REMOVE TABLET SOFTWARE button.
Enter your administrator login name and password.

3. After the removal is completed, click OK.

4. Shut down your computer and turn off the DTF-720. When your computer and the DTF-720 are off,
disconnect the DTF-720 from your computer.

Appendix
Page 42

Product specifications

General specifications

Physical dimensions (W x D x H) 400 x 362 x 120.2 mm (15.8 x 14.3 x 4.7 in), excluding stand

Weight 6.1 kg (13.4 lb), excluding stand

Input voltage 12 VDC

Power consumption 37 W or less

Operating temperature and humidity 5° to 35° C, 20 to 80% RH (non-condensing)

Storage temperature and humidity -10° to 60° C, 20 to 90% RH (non-condensing)

(maximum storage humidity is 38% at a temperature of 60° C, and
maximum storage temperature is 42° C at a humidity of 90%)

Certification and compliance FCC part 15 class B, CE, VCCI class B, EDID 1.3, C-tick, BSMI, MIC,

LCD monitor

Display a-Si TFT active matrix LCD

Screen size 17.0 in, diagonal

Signal inputs VGA (Analog RGB)

Signal outputs VGA (Analog RGB)

Resolution 1280 x 1024 pixels (SXGA), 1024 x 768 pixels (XGA),

Refresh rate 50 to 75 Hz (vertical)

Pixel pitch 0.264 x 0.264 mm (0.010 x 0.010 in)

Color depth 16.2 million (6 bits for RGB + FRC)

Brightness

Contrast ratio 500:1

Plug and Play DDC2B

LCD quality Each DTF-720 LCD panel is produced under very stringent quality

CCC

800 x 600 pixels (SGA), 640 x 480 pixels (VGA)

All scan modes are non-interlaced.

2

250 cd/m

standards. Production techniques cannot guarantee an absolutely
perfect TFT display. Wacom does not allow any pixel to be always
white or always black. A small number of pixels (5 or less) are
allowed to show a wrong color for some parts of the color spectrum.
This does not mean the display is defective.

Appendix

Page 43

Pen tablet

Reading technology Electromagnetic resonance method

Active area 337.9 x 270.3 mm (13.3 x 10.65 in)

Resolution 20 lpmm (0.05 mm) (508 lpi (0.002 in))

Accuracy ±1 pixel

Reading height 5 mm (0.2 in)

Maximum report rate 100 points/sec.

Pressure levels 512 levels

Communication interface USB v2.0

Integrated USB hub USB v2.0

Powered hub with two external ports, 500 mA per port

Power adapter

Input voltage 100 to 240 VAC, 50/60 Hz

Output voltage 12 VDC, 4.16 A

Pen (model FP-320)

Pressure levels 512

Pen tip travel 0.1 mm (0.004 in) or less

Physical dimensions (L x D) 146.5 x 12.5 mm (5.77 x 0.49 in)

Weight 12 g (0.42 oz), approximately

Side switch type Rocker switch

Purchasing parts and accessories

To purchase parts and accessories, refer to the Wacom tablet Read Me file and see who to call for your
region. You can also do the following:

To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit
Wacom’s web site at http://www.wacomdirect.com (USA only).

To purchase parts and accessories in Europe, call [phone] or send an email to
[e-mail]. Or, visit the Wacom web site at www.wacom-europe.com/solutionstore.
You can also contact your local dealer, distributor, or Technical Support using the appropriate number
for your region.

To purchase parts and accessories in other countries, please contact your local dealer or
distributor.

Appendix
Page 44

Radio and television interference

The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not
installed and used properly – that is, in strict accordance with applicable instructions – it may cause interference
with radio and television reception.

Federal Communications Commission (FCC) notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.

You can determine whether the equipment is causing interference by powering it off. If the interference stops, it
was probably caused by the equipment.

If the equipment does cause interference to radio or television reception, you may be able to correct the
interference by using one or more of the following measures:

• Rotate the television or radio antenna until the interference stops.

• Move the equipment farther away from the television or radio.

• Plug the equipment and computer into an outlet that is on a different circuit from the television or radio.

If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate

your authority to operate the product.

CE declaration

The DTF-720 interactive pen display has been tested and found to comply to the following harmonized European
Norms:

• EN 55024: 1998+A1:2001+A2:2003 (electromagnetic immunity)

• EN 55022: 1998+A1:2000+A2:2003, Class B (electromagnetic emissions)

• EN 61000-3-2: 2000, Class D (electromagnetic emissions)

• EN 61000-3-3: 1995+A1:2001 (electromagnetic emissions)

The Wacom power adapters have been tested by their manufacturers and found to comply to the following
harmonized European Norms:

• EN 55024: 1998+A1:2001 (electromagnetic immunity)

• EN 55022: 1998+A1:2000, Class B (electromagnetic emissions)

• EN 61000-3-2: 2000, Class D (electromagnetic emissions)

• EN 61000-3-3: 1995+A1: 2001 (electromagnetic emissions)

• EN 60950: 2000 (safety)

Based on the results of these tests, Wacom declares that the above mentioned device conforms to the European
Council Directives 89/336/EEC and 73/23/EEC, and their amendment Directive 93/68/EEC and indicates this
conformity by the CE-sign on each device.

The device must be installed and operated always in strict accordance to the instructions given in this manual.
Any changes or modifications to this product that were not specifically authorized by Wacom will invalidate this
declaration.

Appendix

Page 45

Warranty

Limited Warranty (U.S.A. and Canada)

Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items
such as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a
period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and
registration with Wacom by mail or online within 30 days of purchase.

The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance.
Wacom cannot guarantee you uninterrupted service or the correction of any errors.

Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact
Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization)
number and instructions for shipping the product to a service location designated by Wacom. You should send the
product, shipping charges prepaid, to the designated service location, accompanied by the return authorization
number, your name, address and telephone number, proof of purchase date, and a description of the defect.
Wacom will pay for return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.

Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or
replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period;
provided, however, that you are responsible for (i) the cost of transportation of the product to the designated
service location and (ii) any loss or damage to the product resulting from such transportation.

Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from
accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored
other than in accordance with Wacom’s storage instructions.

Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with
the sale of the product, shall not be construed as an express warranty that the product will conform or comply with
your requirements.

EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE
BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS
DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR
ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.

WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF
WACOM’S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR
DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS
OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH
PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or
any party shall not exceed the purchase price you paid, regardless of the form of any claim.

This Limited Warranty is governed by the laws of the United States of America and the state of Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside the United States (and its

territories or possessions) and Canada.

Appendix
Page 46

Warranty Service in the U.S.A. and Canada

To obtain Warranty service within the U.S. or Canada contact:

Wacom Technical Support
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]

Warranty Service Outside of the U.S.A. and Canada

For products purchased or used outside of the United States and Canada, upon discovery of a defect in the
product, except in the Software, within the Warranty Period you should contact your local dealer or distributor. If an
authorized Wacom repair center is not available in your local country you will be responsible for all transportation
costs including duties and taxes to and from the Wacom repair center. In all other respects the terms of the
warranty as set forth above apply to such sales.

Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please
contact in writing:

In North and South America contact:

Wacom Technology Corporation

1311 SE Cardinal Court

Vancouver, Washington 98683

U.S.A.

Appendix

Page 47

(This page intentionally left blank.)

Appendix
Page 48

Wacom Technology Corporation WACOM Europe GmbH

1311 SE Cardinal Court Europark Fichtenhain A9

Vancouver, WA 98683 47807 Krefeld

U.S.A. Germany

Telephone Telephone

General: +1.360.896.9833 General: +49.(0)2151.3614.0

Fax: [phone] Fax: [phone]

WACOM Co., Ltd. WACOM Co., Ltd.

2-510-1 Toyonodai Asia Pacific Office

Otone-Machi, Kitasaitama-Gun Harmony Tower 18F, 1-32-2 Hon-Cho,

Saitama, 349-1148 Nakano-Ku, Tokyo 164-0012

Japan Japan

Telephone Telephone

General: +81.(0)480.78.1213 General: +81.3.5309.1513

Fax: [phone] Fax: [phone]

WACOM China Corporation WACOM Digital Solutions Co., Ltd.

Room 611 CNT MANHATTAN BUILDING Gangnam Telepia B/D 9th Fl, 662-18

No. 6, Chaoyangmen Bei Road. Beijing, China 100027 Yeoksam-dong, Gangnam-gu, Seoul, 135-080

Korea

Telephone Telephone

General: ++86.(0)10.8528.2819 General: +82.2.557.3894

Fax: ++86(0)10.8528.2386 Fax: [phone]

DTF-720

interactive pen display

Installation Guide & User’s Manual

WACOM Co., Ltd.

Watch for the Penabled logo to ensure you
are getting the natural feel and superior
performance of Wacom’s patented cordless
and battery-free pen technology.

UE-0329