Vtech CS6719-2, CS6719-16, CS6719-15 User Manual
Complete user’s manual
w w w.v t e c h p h o n e s . c o m
Models:
CS6719/CS6719-15/
CS6719-16/CS6719-2
BC
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 56 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efciency guidelines.
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.
Table of contents
Getting started . . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . . . . . 1
Telephone base and charger
installation . . . . . . . . . . . . . . . . . . . . . . 2
Battery installation . . . . . . . . . . . . . . . . . . 3
Battery charging . . . . . . . . . . . . . . . . . . . . 4
Installation options . . . . . . . . . . . . . . . . . . 5
Tabletop to wall mount installation . . . . . . 5
Wall mount to tabletop installation . . . . . . 6
Are you a new cable or
VoIP subscriber? . . . . . . . . . . . . . . . . . 7
Did you subscribe to voicemail
service from your telephone
service provider? . . . . . . . . . . . . . . . . . 7
Handset layout . . . . . . . . . . . . . . . . . . . . . 8
Telephone base layout . . . . . . . . . . . . . . 10
Telephone settings. . . . . . . . . . . . . 11
Using the menu . . . . . . . . . . . . . . . . . . . 11
Ringer volume . . . . . . . . . . . . . . . . . . . . 11
Ringer tone. . . . . . . . . . . . . . . . . . . . . . . 12
Quiet mode. . . . . . . . . . . . . . . . . . . . . . . 13
Set date and time . . . . . . . . . . . . . . . . . . 14
LCD language. . . . . . . . . . . . . . . . . . . . . 15
Voicemail number. . . . . . . . . . . . . . . . . . 16
Clear voicemail. . . . . . . . . . . . . . . . . . . . 17
Key tone . . . . . . . . . . . . . . . . . . . . . . . . . 18
Home area code. . . . . . . . . . . . . . . . . . . 18
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . 19
Call waiting . . . . . . . . . . . . . . . . . . . . . . . 21
Temporary ringer silencing. . . . . . . . . . . 21
Temporary tone dialing. . . . . . . . . . . . . . 22
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Check voicemail . . . . . . . . . . . . . . . . . . . 23
Chain dialing. . . . . . . . . . . . . . . . . . . . . . 23
Transfer a call. . . . . . . . . . . . . . . . . . . . . 24
Find handset. . . . . . . . . . . . . . . . . . . . . . 25
Web address . . . . . . . . . . . . . . . . . . . . . 25
Multiple handset use . . . . . . . . . . . 26
Join a call in progress . . . . . . . . . . . . . . 26
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . 27
Answer an incoming call during
an intercom call . . . . . . . . . . . . . . . . . 27
Call transfer using intercom . . . . . . . . . . 28
Directory . . . . . . . . . . . . . . . . . . . . . 29
About the directory . . . . . . . . . . . . . . . . . 29
Add a directory entry . . . . . . . . . . . . . . . 30
Review and dial from the directory . . . . . 32
Alphabetical search . . . . . . . . . . . . . . . . 32
Edit a directory entry. . . . . . . . . . . . . . . . 33
Delete a directory entry . . . . . . . . . . . . . 33
Speed dial. . . . . . . . . . . . . . . . . . . . . . . . 34
Assign a speed dial entry . . . . . . . . . . . . 34
Reassign a speed dial entry . . . . . . . . . . 35
Dial a speed dial number . . . . . . . . . . . . 35
Delete a speed dial entry . . . . . . . . . . . . 36
Telephone operation . . . . . . . . . . . 20
Make a call . . . . . . . . . . . . . . . . . . . . . . . 20
Predial a call. . . . . . . . . . . . . . . . . . . . . . 20
Answer a call . . . . . . . . . . . . . . . . . . . . . 20
End a call . . . . . . . . . . . . . . . . . . . . . . . . 20
Speakerphone . . . . . . . . . . . . . . . . . . . . 20
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Caller ID. . . . . . . . . . . . . . . . . . . . . . 37
About caller ID . . . . . . . . . . . . . . . . . . . . 37
Information about caller ID with
call waiting . . . . . . . . . . . . . . . . . . . . . 37
Caller ID log . . . . . . . . . . . . . . . . . . . . . . 38
Missed call indicator . . . . . . . . . . . . . . . . 38
Memory match . . . . . . . . . . . . . . . . . . . . 39
Review and dial from the caller ID log . . 39
i
Table of contents
View dialing options . . . . . . . . . . . . . . . . 40
Save a caller ID log entry to
the directory. . . . . . . . . . . . . . . . . . . . 41
Delete the caller ID log entries . . . . . . . . 42
Caller ID log screen messages. . . . . . . . 42
Appendix . . . . . . . . . . . . . . . . . . . . . 43
Expand your telephone system . . . . . . . 43
Add and register a handset . . . . . . . . . . 43
Replace a handset . . . . . . . . . . . . . . . . . 44
Screen messages. . . . . . . . . . . . . . . . . . 45
Handset and telephone base
indicators . . . . . . . . . . . . . . . . . . . . . . 47
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Troubleshooting . . . . . . . . . . . . . . . . . . . 49
Important safety instructions. . . . . . . . . . 56
Precautions for users of implanted
cardiac pacemakers. . . . . . . . . . . . . . 57
Operating range . . . . . . . . . . . . . . . . . . . 57
ECO mode . . . . . . . . . . . . . . . . . . . . . . . 57
Energy-saving charging mode . . . . . . . . 58
Maintenance. . . . . . . . . . . . . . . . . . . . . . 58
About cordless telephones . . . . . . . . . . . 59
The RBRC® seal . . . . . . . . . . . . . . . . . . . 59
Limited warranty . . . . . . . . . . . . . . . . . . . 60
FCC, ACTA and IC regulations . . . . . . . 62
Technical specications . . . . . . . . . . . . . 63
Index . . . . . . . . . . . . . . . . . . . . . . . . 64
ii
Getting started
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
Handset
(1 for CS6719/
CS6719-15/
CS6719-16)
(2 for CS6719-2)
Telephone
line cord
Charger with
power adapter
(1 for CS6719-2)
Telephone base
power adapter
Abridged user’s manual
Telephone base
Battery compartment cover
(1 for CS6719/CS6719-15/
CS6719-16)
(2 for CS6719-2)
Battery
(1 for CS6719/
CS6719-15/
CS6719-16)
(2 for CS6719-2)
Wall mount bracket
Abridged user’s manual
To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
1
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL lter between the telephone line cord and
telephone wall jack. Contact your DSL service provider for more information about
DSL lter.
Telephone wall jack
Electrical outlet
(not controlled
by a wall switch)
Telephone
base power
adapter
A DSL lter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL lter must
be plugged into the
telephone wall jack.
Telephone line cord
Electrical outlet
(not controlled
by a wall switch)
Charger
adapter
Telephone base
Use only the power adapters supplied with this product. To order a replacement, visit
•
our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or oor mount
•
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
Charger
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, contact your cable/VoIP service provider for more information.
2
Getting started
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery installation
Install the battery as shown below.
Place the battery with the label
1.
into the socket, matching the
orientation of the engraved label.
Slide the battery compartment cover
3. Place the handset in the telephone
towards the center of the handset
until it clicks into place.
2.Plug the battery connector securely
THIS SIDE UP facing up and
the wires inside the battery
compartment.
4.
base or charger to charge.
CHARGE light
remains on
when charging.
If the handset will not be used for a long period of time, disconnect and remove the
•
battery to prevent any possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com
•
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
call 1 (800) 267-7377.
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures described above are properly done.
•
It may be a wiring problem. If you have changed your telephone service to
•
digital service from a cable company or a VoIP service provider, the telephone line
may need to be rewired to allow all existing telephone jacks to work. Contact your
cable/VoIP service provider for more information.
3
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base or charger
to charge the battery. For best performance, keep the handset in the telephone base
or charger when not in use. The battery is fully charged after 11 hours of continuous
charging. See the table on page 48 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to use
for a short time. When the battery is low, the handset displays Low battery along
with a ashing icon. If you are on a call in low battery mode, the handset plays short
beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
displays Put in charger and
ashes.
The screen displays
Low battery and
ashes.
The screen displays
HANDSET X.
If you place the handset in the telephone base or charger without plugging in a battery,
the screen displays No battery.
The battery has no or very
little charge. The handset
cannot be used.
The battery has enough
charge to be used for a short
time.
The battery is charged. To keep the battery charged,
Charge without interruption
(at least 30 minutes).
Charge without interruption
(about 30 minutes).
place it in the telephone
base or charger when not
in use.
After you install your telephone or power returns following a power
outage, the handset will prompt you to set the date and time.
For instructions, see Set date and time on page 14. To skip setting,
press CANCEL.
Date: MM/DD/YY
ECO
4
Getting started
B
B
Installation options
The telephone comes ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can
purchase one from many hardware or consumer electronics retailers. You may need a
professional to install the wall mount plate.
Tabletop to wall mount installation
Remove the telephone line cord
1.
from the telephone wall jack, and the
telephone base power adapter from
the electrical outlet.
Position the telephone base against the
2.
wall mount bracket with the extended
tabs marked B on top. Insert the
extended tabs on the wall mount bracket
into the slots marked B on the back of
the telephone base. Push the telephone
base down until it clicks securely.
Align the holes on the bracket with
3. Plug the telephone line cord into the
the standard wall plate and slide the
bracket down until it locks securely.
4.
telephone wall jack. Plug the power cord
into an electrical outlet not controlled by
a wall switch. Bundle the telephone line
cord and power adapter cord neatly with
twist ties.
5
Getting started
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie them rst.
1.
Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the
2.
telephone line cord (or DSL lter) from the telephone wall jack. Unplug the power
adapter from the power outlet.
Slide the telephone base up and remove it from the wall mount bracket.
3.
See Telephone base and charger installation on page 2.
4.
6
Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer work.
Your cable/VoIP service provider uses a different connection, separate from your old
traditional telephone service, to connect the modem/router/terminal adapter installed in
your home.
To allow all existing telephone jacks to work, contact your telephone service provider
for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
Conventional
OLD
Main
landline
telephone line jack
NEW
Cable or
Internet
Modem/Router/
Terminal adapter
Did you subscribe to voicemail service from your telephone service provider?
This telephone does not have a built-in answering system. This telephone
supports voicemail feature offered by your telephone service provider (subscription is
required, and fees may apply).
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided
by your telephone service provider, and then enter a security code. Contact your
telephone service provider for instructions on how to congure the voicemail settings
and listen to messages.
7
Getting started
Handset layout
REDIAL/PAUSE
Press repeatedly to review the last 10 numbers dialed
•
(page 22).
Press and hold to insert a dialing pause while dialing or entering
•
numbers (page 20 or page 30).
/ / VOLUME
Press to review the directory when the phone is not in use
•
(page 32).
Press to increase the listening volume during a call (page 21).
•
Press to scroll up while in a menu, or reviewing the directory,
•
caller ID log or redial list.
Press to move the cursor to the right while entering numbers or
•
names in the directory.
MENU/SELECT
Press to show the menu (page 11).
•
Press to choose an item, or save an entry or setting while in
•
a menu.
OFF/CANCEL
Press to hang up during a call (page 20).
•
Press to silence the ringer temporarily while the handset is
•
ringing (page 21).
Press and hold to erase the missed call indicator when the
•
phone is not in use (page 38).
Press to return to the previous menu, or press and hold to
•
return to idle mode, while in a menu without making changes.
CID/ /VOLUME
Press to review the caller ID log when the phone is not in use
•
(page 39).
Press to decrease the listening volume during a call (page 21).
•
Press to scroll down while in a menu, or reviewing the directory,
•
caller ID log or redial list.
Press to move the cursor to the left while entering numbers or
•
names in the directory.
/FLASH
Press to make or answer a call (page 20).
•
Press to answer an incoming call when you receive a call
•
waiting alert during a call (page 21).
8
Getting started
Handset layout
CHARGE light
On when the handset is charging in the telephone base or
•
charger (page 3).
1
Press repeatedly to add or remove 1 in front of the caller ID log
•
entry before dialing or saving it to the directory while reviewingwhile reviewing
a caller ID log entry ( (page 40).
Press and hold to set or dial your voicemail number (page 16
•
and page 23).
TONE
Press to switch to tone dialing temporarily when using pulse
•
service while on a call (page 22).
Press to make or answer a call using the handset speakphone
•
(page 20).
Press to switch between the handset speakerphone and the
•
handset earpiece during a call (page 20).
QUIET#
Press and hold to set and turn on the quiet mode, or turn it off
•
(page 13).
Press repeatedly to show other dialing options when reviewing
•
a caller ID log entry (page 40).
Dialing keys
Press to enter numbers or characters.
•
Press to answer an incoming call (page 20).
•
INT
Press to start an intercom conversation or transfer a call
•
(for multi-handset models only) (page 27).
MUTE/DELETE
Press to mute the microphone while on a call (page 21).
•
Press to delete digits or characters while using the dialing keys
•
(page 20 or page 30).
Press to silence the ringer temporarily while the handset is
•
ringing (page 21).
Press to delete the displayed entry when reviewing the
•
directory, caller ID log or redial list (page 33, page 42 or
page 22).
9
Getting started
Telephone base layout
IN USE light
Flashes when there is an incoming call, or
•
another telephone sharing the same line is
in use.
Flashes when handsets are
•
being deregistered.
On when a handset is in use.
•
On when a handset is being registered.
•
FIND HANDSET
Press to page all system handsets
•
(page 25).
10
Telephone settings
Using the menu
You can use a cordless handset to change the telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for
incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode.
To enter the handset menu:
Press MENU when the phone is not in use.
1.
Press or until the handset displays the desired
2.
feature menu.
Press SELECT to enter that menu.
3.
To return to the previous menu, press CANCEL.
•
To return to idle mode, press and hold CANCEL.
•
Ringer volume
You can adjust the ringer volume or turn the ringer off on each handset. When the
ringer is turned off, the handset displays and Ringer off.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Ringers,
2.
then pressress SELECT.
The handset displays Ringer volume, then press
3.
SELECT again.
Press or to sample each ringer volume level.
4.
Press SELECT to save your selection. You hear a
5.
conrmation tone.
The ringer volume also determines the ringer volume for intercom
calls. If the ringer volume is set to off, that handset is silenced for all
incoming calls except paging tone.
11
Ringers
ECO
Ringer volume
ECO
Volume:
ECO
Telephone settings
Ringer tone
You can choose from different ringer tones on each handset.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Ringers,
2.
then press SELECT.
Press or until the handset displays Ringer tone,
3.
then press SELECT.
The handset displays Tone: with the current setting displayed.
4.
Press or to sample each ringer tone.
Press SELECT to save your selection. You hear a
5.
conrmation tone.
If you turn off the ringer volume, you will not hear ringer
tone samples.
Ringers
ECO
Ringer tone
ECO
Tone: 1
ECO
12
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period,
all tones (except paging tone) are muted.
To set the duration and turn on the quiet mode:
Press and hold QUIET# when the handset is not in use.
1.
The handset displays Quiet: _ _ hours. Use the dialing
2.
keys (0-9) to enter the desired duration (1-12).
Press SELECT to save. You hear a conrmation tone.
3.
The handset displays Quiet mode on and .
To turn off the quiet mode:
Press and hold QUIET# when the handset is not in use. The
•
handset displays Quiet mode off briey and then returns to idle.
When you change the settings of the ringer tone or ringer volume,
you can still hear the samples even if the quiet mode is on.
Quiet: __ hours
[1-12]
ECO
Quiet mode on
ECO
10:15P M
Quiet mode off
ECO
10:15P M
12/18
12/18
13
Telephone settings
Set date and time
If you subscribe to caller ID service, the day, month and time are set automatically with
each incoming call. You can also set the date and time manually.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Set date/time,
2.
then press SELECT.
Press or to select the month then press SELECT,
3.
or use the dialing keys to enter a two-digit number (01-12).
Press or to select the date then press SELECT,
4.
or use the dialing keys to enter a two-digit number (01-31).
Press or to select the year then press SELECT,
5.
or use the dialing keys to enter a two-digit number (00-99) then
press SELECT.
Press or to select the hour then press SELECT,
6.
or use the dialing keys to enter a two-digit number (01-12).
Press or to select the minute then press SELECT,
7.
or use the dialing keys to enter a two-digit number (00-59).
Press or to select AM or PM.
8.
Set date/time
ECO
Date: MM/DD/YY
ECO
Time: HH:MM --
ECO
Press SELECT to save the settings. You hear a conrmation tone.
9.
The handset plays two beeps if you enter an invalid number.
14
Telephone settings
LCD language
You can select English, French or Spanish to be used in all screen displays.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Settings,
2.
then press SELECT.
Press SELECT to choose LCD language.
3.
Press or to choose English, Français or Español,
4.
then press SELECT.
The screen displays Set English? when you
•
choose English.
The screen displays Set Francais? when you
•
choose Français.
The screen displays Set Espanol? when you
•
choose Español.
Settings
ECO
LCD language
ECO
English
5. Press SELECT to save your selection. You hear a
conrmation tone.
If you accidentally change the LCD language to French or Spanish,
you can reset it to English easily by pressing MENU then entering 364#
ECO
.
15
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider,
you can save the voicemail number to 1 on each handset for easy access.
When you want to retrieve voicemail messages, press and hold 1. Contact your
telephone service provider for more information and assistance about using your
voicemail service.
To set your voicemail number:
Press and hold 1 when the phone is not in use.
1.
Use the dialing keys to enter the voicemail number
2.
(up to 30 digits).
Press or to move the cursor to the left or right.
•
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press and hold PAUSE to insert a dialing pause
•
(a P appears).
3. Press SELECT to save. Then the handset dials the saved voicemail number.
-OR-
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Voicemail #, then press SELECT.
3.
Use the dialing keys to enter the voicemail number
4.
(up to 30 digits).
Press or to move the cursor to the left or right.
•
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press and hold PAUSE to insert a dialing pause
•
(a P appears).
5. Press SELECT to save. The handset displays VM # saved
and the stored number. You hear a conrmation tone.
16
Settings
ECO
Voicemail #
ECO
Voicemail #
_
ECO
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service provider,
the handsets display New voicemail and when you have new voicemail
messages. Contact your telephone service provider for more information about
using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets
turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). The clear voicemail feature only turns off the indicators;
it does not delete your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the signal to turn on
the indicators.
To manually turn off these indicators:
Press MENU when the handset is not in use.
1.
Press or until the handset displays Settings,
2.
then press SELECT.
Press or until the handset displays Clr voicemail,
3.
then press SELECT. The handset displays Reset VM Icon?
Press SELECT to save your selection. You hear a
4.
conrmation tone.
Your telephone service provider may alert you of new messages with
a stutter (broken) dial tone. Contact your telephone service provider
for details.
Settings
ECO
Clr voicemail
ECO
Reset VM Icon?
ECO
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