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CS6719
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VTech CS6719 User Manual

Complete user’s manual
w w w.v t e c h p h o n e s. co m
Models: CS6719/CS6719-15/
CS6719-16/CS6719-2
BC
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Table of contents
i
Getting started . . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . . . . . 1
Telephone base and charger
installation . . . . . . . . . . . . . . . . . . . . . . 2
Battery installation
. . . . . . . . . . . . . . . . . . 3
Battery charging
. . . . . . . . . . . . . . . . . . . . 4
Installation options
. . . . . . . . . . . . . . . . . . 5
Tabletop to wall mount installation
. . . . . . 5
Wall mount to tabletop installation
. . . . . . 6
Are you a new cable or
VoIP subscriber? . . . . . . . . . . . . . . . . . 7
Did you subscribe to voicemail service from your telephone
service provider? . . . . . . . . . . . . . . . . . 7
Handset layout . . . . . . . . . . . . . . . . . . . . . 8
Telephone base layout
. . . . . . . . . . . . . . 10
Telephone settings. . . . . . . . . . . . . 11
Using the menu . . . . . . . . . . . . . . . . . . . 11
Ringer volume
. . . . . . . . . . . . . . . . . . . . 11
Ringer tone
. . . . . . . . . . . . . . . . . . . . . . . 12
Quiet mode
. . . . . . . . . . . . . . . . . . . . . . . 13
Set date and time
. . . . . . . . . . . . . . . . . . 14
LCD language
. . . . . . . . . . . . . . . . . . . . . 15
Voicemail number
. . . . . . . . . . . . . . . . . . 16
Clear voicemail
. . . . . . . . . . . . . . . . . . . . 17
Key tone
. . . . . . . . . . . . . . . . . . . . . . . . . 18
Home area code
. . . . . . . . . . . . . . . . . . . 18
Dial mode
. . . . . . . . . . . . . . . . . . . . . . . . 19
Telephone operation . . . . . . . . . . . 20
Make a call . . . . . . . . . . . . . . . . . . . . . . . 20
Predial a call
. . . . . . . . . . . . . . . . . . . . . . 20
Answer a call
. . . . . . . . . . . . . . . . . . . . . 20
End a call
. . . . . . . . . . . . . . . . . . . . . . . . 20
Speakerphone
. . . . . . . . . . . . . . . . . . . . 20
Volume
. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call waiting
. . . . . . . . . . . . . . . . . . . . . . . 21
Temporary ringer silencing
. . . . . . . . . . . 21
Temporary tone dialing
. . . . . . . . . . . . . . 22
Redial
. . . . . . . . . . . . . . . . . . . . . . . . . . 22
Check voicemail
. . . . . . . . . . . . . . . . . . . 23
Chain dialing
. . . . . . . . . . . . . . . . . . . . . . 23
Transfer a call
. . . . . . . . . . . . . . . . . . . . . 24
Find handset
. . . . . . . . . . . . . . . . . . . . . . 25
Web address
. . . . . . . . . . . . . . . . . . . . . 25
Multiple handset use . . . . . . . . . . . 26
Join a call in progress . . . . . . . . . . . . . . 26
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . 27
Answer an incoming call during
an intercom call . . . . . . . . . . . . . . . . . 27
Call transfer using intercom
. . . . . . . . . . 28
Directory . . . . . . . . . . . . . . . . . . . . . 29
About the directory . . . . . . . . . . . . . . . . . 29
Add a directory entry
. . . . . . . . . . . . . . . 30
Review and dial from the directory
. . . . . 32
Alphabetical search
. . . . . . . . . . . . . . . . 32
Edit a directory entry
. . . . . . . . . . . . . . . . 33
Delete a directory entry
. . . . . . . . . . . . . 33
Speed dial
. . . . . . . . . . . . . . . . . . . . . . . . 34
Assign a speed dial entry
. . . . . . . . . . . . 34
Reassign a speed dial entry
. . . . . . . . . . 35
Dial a speed dial number
. . . . . . . . . . . . 35
Delete a speed dial entry
. . . . . . . . . . . . 36
Caller ID. . . . . . . . . . . . . . . . . . . . . . 37
About caller ID . . . . . . . . . . . . . . . . . . . . 37
Information about caller ID with
call waiting . . . . . . . . . . . . . . . . . . . . . 37
Caller ID log
. . . . . . . . . . . . . . . . . . . . . . 38
Missed call indicator
. . . . . . . . . . . . . . . . 38
Memory match
. . . . . . . . . . . . . . . . . . . . 39
Review and dial from the caller ID log
. . 39
ii
Table of contents
View dialing options . . . . . . . . . . . . . . . . 40
Save a caller ID log entry to
the directory. . . . . . . . . . . . . . . . . . . . 41
Delete the caller ID log entries
. . . . . . . . 42
Caller ID log screen messages
. . . . . . . . 42
Appendix . . . . . . . . . . . . . . . . . . . . . 43
Expand your telephone system . . . . . . . 43
Add and register a handset
. . . . . . . . . . 43
Replace a handset . . . . . . . . . . . . . . . . . 44
Screen messages
. . . . . . . . . . . . . . . . . . 45
Handset and telephone base
indicators . . . . . . . . . . . . . . . . . . . . . . 47
Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Troubleshooting
. . . . . . . . . . . . . . . . . . . 49
Important safety instructions
. . . . . . . . . . 56
Precautions for users of implanted
cardiac pacemakers. . . . . . . . . . . . . . 57
Operating range . . . . . . . . . . . . . . . . . . . 57
ECO mode
. . . . . . . . . . . . . . . . . . . . . . . 57
Energy-saving charging mode
. . . . . . . . 58
Maintenance
. . . . . . . . . . . . . . . . . . . . . . 58
About cordless telephones
. . . . . . . . . . . 59
The RBRC
®
seal . . . . . . . . . . . . . . . . . . . 59
Limited warranty
. . . . . . . . . . . . . . . . . . . 60
FCC, ACTA and IC regulations
. . . . . . . 62
Technical specications . . . . . . . . . . . . . 63
Index . . . . . . . . . . . . . . . . . . . . . . . . 64
1
Parts checklist
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Getting started
Abridged user’s manual
Telephone line cord
Telephone base power adapter
Wall mount bracket
Telephone base
To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
Abridged user’s manual
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery compartment cover
(1 for CS6719/CS6719-15/ CS6719-16) (2 for CS6719-2)
Battery
(1 for CS6719/ CS6719-15/ CS6719-16) (2 for CS6719-2)
Charger with power adapter
(1 for CS6719-2)
Handset
(1 for CS6719/ CS6719-15/ CS6719-16) (2 for CS6719-2)
2
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL lter between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information about
DSL lter.
Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or oor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
•
•
Telephone base
Charger
Telephone line cord
Telephone wall jack
A DSL lter (not
included) is required if you have DSL high-speed Internet service.
The DSL lter must
be plugged into the telephone wall jack.
CAUTION: If you subscribe to telephone service from a cable company or a VoIP service provider, contact your cable/VoIP service provider for more information.
Electrical outlet (not controlled by a wall switch)
Charger adapter
Electrical outlet (not controlled by a wall switch)
Telephone base power adapter
3
Getting started
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
2.Plug the battery connector securely into the socket, matching the orientation of the engraved label.
1.
Slide the battery compartment cover towards the center of the handset until it clicks into place.
3. Place the handset in the telephone base or charger to charge.
4.
Battery installation
Install the battery as shown below.
If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
•
•
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures described above are properly done. It may be a wiring problem. If you have changed your telephone service to
digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.
•
•
CHARGE light remains on when charging.
Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
4
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 11 hours of continuous charging. See the table on page 48 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use for a short time. When the battery is low, the handset displays Low battery along
with a ashing
icon. If you are on a call in low battery mode, the handset plays short
beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or displays Put in charger and
ashes.
The battery has no or very little charge. The handset cannot be used.
Charge without interruption (at least 30 minutes).
The screen displays Low battery and
ashes.
The battery has enough charge to be used for a short time.
Charge without interruption (about 30 minutes).
The screen displays HANDSET X.
The battery is charged. To keep the battery charged,
place it in the telephone base or charger when not in use.
If you place the handset in the telephone base or charger without plugging in a battery, the screen displays No battery.
After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 14. To skip setting, press CANCEL.
ECO
Date: MM/DD/YY
5
Getting started
Installation options
The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the wall mount plate.
Tabletop to wall mount installation
Remove the telephone line cord from the telephone wall jack, and the telephone base power adapter from the electrical outlet.
1.
Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely.
3. Plug the telephone line cord into the telephone wall jack. Plug the power cord into an electrical outlet not controlled by a wall switch. Bundle the telephone line cord and power adapter cord neatly with twist ties.
4.
Position the telephone base against the wall mount bracket with the extended tabs marked B on top. Insert the extended tabs on the wall mount bracket into the slots marked B on the back of the telephone base. Push the telephone base down until it clicks securely.
2.
B
B
6
Getting started
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie them rst.
Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the
telephone line cord (or DSL lter) from the telephone wall jack. Unplug the power
adapter from the power outlet.
Slide the telephone base up and remove it from the wall mount bracket.
See Telephone base and charger installation on page 2.
1.
2.
3.
4.
7
Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer work.
Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.
To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
Did you subscribe to voicemail service from your telephone service provider?
This telephone does not have a built-in answering system. This telephone
supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply).
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to congure the voicemail settings and listen to messages.
Cable or
Internet
NEW
Main
landline
OLD
Modem/Router/ Terminal adapter
Conventional telephone line jack
8
Getting started
Handset layout
/ / VOLUME
Press to review the directory when the phone is not in use (page 32).
Press to increase the listening volume during a call (page 21).
Press to scroll up while in a menu, or reviewing the directory, caller ID log or redial list.
Press to move the cursor to the right while entering numbers or names in the directory.
•
•
•
•
REDIAL/PAUSE
Press repeatedly to review the last 10 numbers dialed (page 22).
Press and hold to insert a dialing pause while dialing or entering numbers (page 20 or page 30).
•
•
/FLASH
Press to make or answer a call (page 20).
Press to answer an incoming call when you receive a call waiting alert during a call (page 21).
•
•
OFF/CANCEL
Press to hang up during a call (page 20).
Press to silence the ringer temporarily while the handset is ringing (page 21).
Press and hold to erase the missed call indicator when the phone is not in use (page 38).
Press to return to the previous menu, or press and hold to return to idle mode, while in a menu without making changes.
•
•
•
•
MENU/SELECT
Press to show the menu (page 11).
Press to choose an item, or save an entry or setting while in a menu.
•
•
CID/ /VOLUME
Press to review the caller ID log when the phone is not in use (page 39).
Press to decrease the listening volume during a call (page 21).
Press to scroll down while in a menu, or reviewing the directory, caller ID log or redial list.
Press to move the cursor to the left while entering numbers or names in the directory.
•
•
•
•
9
Getting started
1
Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory while reviewingwhile reviewing a caller ID log entry ( (page 40).
Press and hold to set or dial your voicemail number (page 16 and page 23).
•
•
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call (page 20).
•
•
Press to make or answer a call using the handset speakphone (page 20).
Press to switch between the handset speakerphone and the handset earpiece during a call (page 20).
•
•
TONE
Press to switch to tone dialing temporarily when using pulse service while on a call (page 22).
•
Handset layout
MUTE/DELETE
Press to mute the microphone while on a call (page 21).
Press to delete digits or characters while using the dialing keys (page 20 or page 30).
Press to silence the ringer temporarily while the handset is ringing (page 21).
Press to delete the displayed entry when reviewing the directory, caller ID log or redial list (page 33, page 42 or page 22).
•
•
•
•
QUIET#
Press and hold to set and turn on the quiet mode, or turn it off (page 13).
Press repeatedly to show other dialing options when reviewing a caller ID log entry (page 40).
•
•
INT
Press to start an intercom conversation or transfer a call (for multi-handset models only) (page 27).
•
CHARGE light
On when the handset is charging in the telephone base or charger (page 3).
•
10
Getting started
Telephone base layout
IN USE light
Flashes when there is an incoming call, or another telephone sharing the same line is in use.
Flashes when handsets are being deregistered.
On when a handset is in use.
On when a handset is being registered.
•
•
•
•
FIND HANDSET
Press to page all system handsets (page 25).
•
11
Using the menu
You can use a cordless handset to change the telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode.
To enter the handset menu:
Press MENU when the phone is not in use.
Press
or until the handset displays the desired
feature menu.
Press SELECT to enter that menu.
To return to the previous menu, press CANCEL.
To return to idle mode, press and hold CANCEL.
Ringer volume
You can adjust the ringer volume or turn the ringer off on each handset. When the ringer is turned off, the handset displays and Ringer off.
Press MENU when the handset is not in use.
Press
or until the handset displays Ringers,
then pressress SELECT.
The handset displays Ringer volume, then press SELECT again.
Press
or to sample each ringer volume level.
Press SELECT to save your selection. You hear a
conrmation tone.
The ringer volume also determines the ringer volume for intercom
calls. If the ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.
1.
2.
3.
•
•
1.
2.
3.
4.
5.
Telephone settings
ECO
Volume:
ECO
Ringer volume
ECO
Ringers
12
Telephone settings
Ringer tone
You can choose from different ringer tones on each handset.
Press MENU when the handset is not in use.
Press
or until the handset displays Ringers,
then press SELECT.
Press
or until the handset displays Ringer tone,
then press SELECT.
The handset displays Tone: with the current setting displayed. Press
or to sample each ringer tone.
Press SELECT to save your selection. You hear a
conrmation tone.
If you turn off the ringer volume, you will not hear ringer tone samples.
1.
2.
3.
4.
5.
ECO
Ringer tone
ECO
Ringers
ECO
Tone: 1
13
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) are muted.
To set the duration and turn on the quiet mode:
Press and hold QUIET# when the handset is not in use.
The handset displays Quiet: _ _ hours. Use the dialing keys (0-9) to enter the desired duration (1-12).
Press SELECT to save. You hear a conrmation tone. The handset displays Quiet mode on and
.
To turn off the quiet mode:
Press and hold QUIET# when the handset is not in use. The handset displays Quiet mode off briey and then returns to idle.
When you change the settings of the ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on.
1.
2.
3.
•
ECO
Quiet mode off
10:15P M
12/18
Quiet mode on
ECO
10:15P M
12/18
ECO
Quiet: _ _ hours
[1-12]
14
Telephone settings
Set date and time
The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.
Press MENU when the handset is not in use.
Press
or until the handset displays Set date/time,
then press SELECT.
Press
or to select the month then press SELECT,
or use the dialing keys to enter a two-digit number (01-12).
Press
or to select the date then press SELECT,
or use the dialing keys to enter a two-digit number (01-31).
Press
or to select the year then press SELECT, or use the dialing keys to enter a two-digit number (00-99) then press SELECT.
Press
or to select the hour then press SELECT, or use the dialing keys to enter a two-digit number (01-12).
Press
or to select the minute then press SELECT, or use the dialing keys to enter a two-digit number (00-59).
Press
or to select AM or PM.
Press SELECT to save the settings. You hear a conrmation tone.
If the date and time are not set when a message is recorded, the system announces, “Time and date not set,” before each message plays.
The phone plays two beeps if you enter an invalid number.
1.
2.
3.
4.
5.
6.
7.
8.
9.
•
•
Set date/time
ECO
Date: MM/DD/YY
ECO
Time: HH:MM --
ECO
15
Telephone settings
LCD language
You can select English, French or Spanish to be used in all screen displays.
Press MENU when the handset is not in use.
Press
or until the handset displays Settings, then press SELECT.
Press SELECT to choose LCD language.
Press
or to choose English, Français or Español, then press SELECT.
The screen displays Set English? when you choose English.
The screen displays Set Francais? when you choose Français.
The screen displays Set Espanol? when you choose Español.
5. Press SELECT to save your selection. You hear a
conrmation tone.
If you accidentally change the LCD language to French or Spanish, you can reset it to English easily by pressing MENU then entering
364#
.
1.
2.
3.
4.
•
•
•
Settings
English
LCD language
ECO
ECO
ECO
16
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about using your voicemail service.
To set your voicemail number:
Press and hold 1 when the phone is not in use.
Use the dialing keys to enter the voicemail number (up to 30 digits).
Press
or to move the cursor to the left or right.
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
Press and hold PAUSE to insert a dialing pause (a P appears).
3. Press SELECT to save. Then the handset dials the saved voicemail number.
-OR-
Press MENU when the handset is not in use.
Press
or to scroll to Settings, then press SELECT.
Press
or to scroll to Voicemail #, then press SELECT.
Use the dialing keys to enter the voicemail number (up to 30 digits).
Press
or to move the cursor to the left or right.
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
Press and hold PAUSE to insert a dialing pause (a P appears).
5. Press SELECT to save. The handset displays VM # saved
and the stored number. You hear a conrmation tone.
1.
2.
•
•
•
•
1.
2.
3.
4.
•
•
•
•
Settings
Voicemail #
Voicemail #
_
ECO
ECO
ECO
17
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
To manually turn off these indicators:
Press MENU when the handset is not in use.
Press
or until the handset displays Settings, then press SELECT.
Press
or until the handset displays Clr voicemail, then press SELECT. The handset displays Reset VM Icon?
Press SELECT to save your selection. You hear a
conrmation tone.
Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.
1.
2.
3.
4.
Settings
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