VTech CS6648-2, CS6648-3, CS6649, CS6649-2, CS6649-3 User Manual

...

DECT 6.0 cordless telephone

User’s manual

Go to www.vtechphones.com to register your product for enhanced warranty support and lastet VTech product news.

CS6648-2 CS6648-3

CS6649 CS6649-2 CS6649-3

Congratulations

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.

For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Compatible with

Hearing Aid T-Coil

TIA-1083

Table of contents

What’s in the box ........................................ 1

Overview...................................................... 2

Telephone base overview .............................2

Handset overview ..........................................4

Charger overview ..........................................5

Display icons overview ..................................5

Handset and telephone base indicators .......6

Connect ....................................................... 6

Connect the telephone base .........................6

Mount the telephone base.............................6

Install and charge the battery ........................7

Before use ................................................... 8

Set date and time ..........................................8

Check for dial tone ........................................8

Operating range ............................................9

Congure your telephone .......................... 9

Using the telephone base/handset menu .....9

Set language .................................................9

Set date and time ........................................10

Home area code ..........................................10

Dial mode ....................................................10

Temporary tone dialing ................................10

Telephone operations .............................. 11

Make a call .................................................. 11

Predial a call ................................................11

Answer a call ...............................................12

End a call .....................................................12

Speakerphone .............................................12

Volume ........................................................12

Mute ............................................................12

Transfer a call ..............................................13

Join a call in progress .................................13

Call waiting ..................................................13

Chain dialing ................................................14

Find handset................................................14

Multiple handset use ................................ 15

Intercom ......................................................15

Answer an incoming call during an

intercom call .............................................16

Call transfer using intercom ........................16

Redial list................................................... 18

Review a redial list entry .............................18

Dial a redial list entry ...................................18

Delete a redial list entry ...............................18

Directory .................................................... 19

Add a directory entry ...................................19

Review a directory entry ..............................20

Alphabetical search .....................................20

Dial a directory entry ...................................20

Edit a directory entry ...................................20

Delete a directory entry ...............................21

Speed dial.................................................. 21

Assign a speed dial number ........................21

Reassign a speed dial number ...................21

Dial a speed dial number ............................22

Delete a speed dial number ........................22

Caller ID ..................................................... 23

Review a caller ID log entry ........................23

Missed call indicator ....................................23

View dialing options.....................................23

Dial a caller ID log entry ..............................24

Save a caller ID log entry to the directory ...24

Delete caller ID log entries ..........................24

Sound settings .......................................... 25

Key tone ......................................................25

Ringer tone ..................................................25

Telephone base ringer volume ....................26

Handset ringer volume ................................26

Temporary ringer silencing ..........................26

Quiet mode ..................................................26

About the built-in answering system and

voicemail service .................................. 27

Set your built-in answering system ........ 28

Turn the answering system on or off ...........28

Default announcement ................................29

Record your own announcement ................29

Play your announcement ............................29

Delete your announcement .........................30

Set number of rings .....................................30

Set recording time .......................................30

Turn the call screening on or off ..................30

Turn the message alert tone on or off .........31

Using your built-in answering system .... 31

Message capacity .......................................31

New message indication .............................31

Message playback ......................................32

Delete all old messages ..............................32

Remote access ...........................................33

Set your remote access code .....................33

Call screening..............................................34

Call intercept ...............................................34

Temporarily turn off the message

alert tone ..................................................34

Record, play and delete memos .................34

Use the built-in answering system and

voicemail service .................................. 35

Retrieve voicemail from telephone

service .................................................... 35

Retrieve voicemail .......................................35

Voicemail number ........................................35

Turn off the new voicemail indicators ..........36

Replace a handset .................................... 38

Other information ..................................... 38

Website .......................................................38

Screen messages ..................................... 39

General product care ............................... 41

Frequently asked questions .................... 41

The RBRC® seal ........................................ 44

FCC, ACTA and IC regulations ................ 45

California Energy Commission battery

charging testing instructions ............... 47

For C-UL compliance only ....................... 48

Limited warranty ....................................... 51

Technical specications .......................... 53

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

NOTE

To purchase a replacement battery or power adapter, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

1 set for CS6648-2/CS6648-3/ CS6649/CS6649-2/CS66493-3

1 set for CS6649; 2 sets for CS6648-2/CS6649-2; 3 sets for CS6648-3/CS6649-3

1 set for CS6648-2/CS6649-2; 2 sets for CS6648-3/CS66493-3

1 set for CS6648-2/CS6648-3/ CS6649/CS6649-2/CS66493-3

What’s in the box

Abridged

user’s

manual

Important

safety

instructions

Overview

Telephone base overview

1 – LCD display 2 – IN USE light

On when the phone is in use, or when the answering system is answering an incoming call.

On when a handset is being registered.

Flashes when there is an incoming call.

Flashes when handsets are being deregistered.

Flashes when another telephone on the same line is in use.

3 – FLASH

During a call, press to answer an incoming call when you receive a call waiting alert.

CANCEL

While in a menu, press to cancel an operation, back up to the previous menu or exit the menu display.

•

Press and hold to erase the missed call indicator when the phone is not in use.

While the phone is ringing, press to silence the base ringer temporarily.

CID

Press to scroll down while in menus and lists.

While entering or modifying names or numbers, press to move the cursor to the left.

Press to view the caller ID log when the base is not in use.

Press to scroll up while in menus and lists.

While entering or modifying names or numbers, press to move the cursor to the right.

Press to review the directory when the base is not in use.

MENU/SELECT

Press to show a menu. While in a menu, press to select

an item, or save an entry or setting.

INT

Press to initiate or answer an intercom call, or to transfer a call.

FIND HANDSET

Press to page all handsets when the phone is not in use.

4 – /PLAY/STOP

Press to start or stop message playback.

Flashes when there are new messages or memos in the answering system.

•

b c

fgh

X/DELETE

Press to delete the playing message or playing announcement.

While reviewing the redial list, directory or caller ID log, press to delete an individual entry.

While entering names or numbers, press to delete a character or digit.

/REPEAT

Press once to repeat the playing message.

Press twice to play the previous message.

/SKIP

Press to skip to the next message during message playback.

5 – MUTE

During a call, press to mute the microphone.

While the phone is ringing, press to silence the base ringer temporarily.

VOL

During a call or message playback, press to adjust the listening volume.

Press to adjust the telephone base ringer volume when the base is not in use.

/ANS ON/OFF

Press to turn the built-in answering system on or off.

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers dialed.

Press and hold to insert a dialing pause while dialing or entering numbers.

•

/SPEAKER

Press to make, answer or end a call.

During a call, press to switch between the corded handset and the base speakerphone.

6 –

Press and hold to set and turn on the quiet mode, or turn it off.

Press repeatedly to display other dialing options when reviewing a caller ID log entry.

7 –

Press to enter space during text editing.

8 –

Press to switch to tone dialing during a call if you have pulse service.

9 – MIC

Microphone.

10 – 1

While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

Press and hold to set or dial your voicemail number.

11 – Speakerphone 12 – Corded handset

•

Handset overview

1 – Handset earpiece 2 – LCD display 3 –

Show the menu. While in a menu, press to select

an item or save an entry or setting.

4 –

Hang up a call. Return to the previous menu

or idle mode without making changes.

Delete digits while predialing. Silence the handset ringer

temporarily while the phone is ringing.

Press and hold to erase the missed call indicator when the phone is not in use.

•

5 –

Press and hold to turn on quiet mode, or turn it off.

Press repeatedly to display other dialing options when reviewing a caller ID log entry.

6 – INT

Press to initiate or answer an intercom call, or to transfer a call.

7 – MUTE/DELETE

Mute the microphone during a call. Silence the handset ringer

temporarily while the phone is ringing.

Delete the displayed entry while reviewing the directory, caller ID log or redial list.

Delete digits or characters when entering numbers or names.

Delete the playing message or playing announcement.

8 – Microphone 9 –

Press to make or answer a call. During a call, press to

switch between the handset speakerphone and the handset earpiece.

10 –

Press to switch to tone dialing during a call if you have pulse service.

11 –

While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

Press and hold to set or dial your voicemail number.

•

Charger overview

1 – Charging pole

Display icons overview

Handset display icons

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

The handset ringer is off.

There are new voicemail received from your telephone service provider.

ANS ON

The answering system is turned on.

ECO

The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.

NEW

The entry you are reviewing is new in the caller ID log.

1/13

The number of current playing message and the total number of messages recorded.

Telephone base display icons

The telephone base ringer is off.

There are new voicemail received from your telephone service provider.

NEW

The entry you are reviewing is new in the caller ID log.

MSG#

The total number of messages recorded when the telephone base is not in use.

The number of the playing message.

•

12 –

Press to make or answer a call. During a call, press to answer an

incoming call when you receive a call waiting alert.

13 – REDIAL/PAUSE

Review the redial list. Press and hold to insert a dialing

pause while dialing or entering numbers.

14 – CHARGE light

On when the handset is charging in the handset charger.

•

Connect

You can choose to connect the telephone base for desktop usage or wall mounting.

NOTES

Use only the adapters provided. Make sure the electrical outlets are not

controlled by wall switches. The adapters are intended to be correctly

oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

TIP

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.

Connect the telephone base

Mount the telephone base

•

Handset and telephone base indicators

Handset lights overview

On when the handset speakerphone is in use.

CHARGE

On when the handset is charging in the handset charger.

Telephone base lights overview

IN USE

On when the telephone line is in use.

On when the answering system is answering a call.

On when you are registering a handset.

Flashes quickly when there is an incoming call.

Flashes when another telephone sharing the same line is in use.

Flashes when you are deregistering all handsets.

•

/ANS

ON/OFF

On when the answering system is turned on.

SPEAKER

On when the base speakerphone is on.

/PLAY/

STOP

Flashes when there are new memos or messages in the answering system.

MUTE

On when mute function is on.

Connect the charger and charge the battery

Place the handset in the telephone base or handset charger to charge.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table on next page).

NOTES

For best performance, keep the handset in the telephone base or charger when not in use.

The battery is fully charged after 11 hours of continuous charging.

If you place the handset in the telephone base or the charger without plugging in the battery, the screen displays NO BATTERY.

•

Install and charge the battery

Install the battery

Install the battery as shown below.

NOTES

Use only supplied battery. Charge the battery provided with this

product only in accordance with the instructions and limitations specified in this manual.

If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

•

THIS SIDE UP

Battery

indicators

Battery

status

Action

The screen is blank, or displays Put in charger and flashes.

The battery has no or very little charge. The handset cannot be used.

Charge without interruption (about 30 minutes).

The screen displays Low battery and flashes.

The battery has enough charge to be used for a short time.

Charge without interruption (about 30 minutes).

The screen displays HANDSET X.

The battery is charged.

To keep the battery charged, place it in the handset charger when not in use.

When the battery is fully charged, you can expect the following performance:

Operation

Operating

time

While in handset use (talking*)

Up to 7 hours

While in speakerphone mode (talking*)

Up to 3.5 hours

While not in use (standby**)

Up to 5 days

* Operating times vary depending on your actual use and the age of the battery.

** Handset is not charging or in use.

Before use

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.

Set date and time

NOTE

Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.

Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.

Press SELECT to save.

Check for dial tone

Press . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

Make sure the installation procedures described above are properly done.

It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

•

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call.

If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Configure your telephone

Using the telephone base/ handset menu

You can use the telephone base or a cordless handset to change your telephone settings.

Press MENU when the phone is not in use.

Press or until the screen displays the desired feature menu.

Press SELECT to enter that menu.

To return to the previous menu, press CANCEL.

To return to idle mode, press and hold

CANCEL.

Set language

The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

Press MENU when the handset/ telephone base is not in use.

Press or to scroll to Settings, and then press SELECT twice.

Press or to choose English,

Français or Español, then press SELECT.

4. Press SELECT twice to save your setting. You hear a confirmation tone.

NOTE

If you accidentally change the LCD language to French or Spanish, you can reset it to English easily by pressing MENU then entering 364#.

•

Set date and time

NOTE

Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

Press MENU when the handset/ telephone base is not in use.

Press or to scroll to Set date/ time, then press SELECT.

Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.

Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.

Press SELECT to save the settings. You hear a confirmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

Press MENU when the handset/ telephone base is not in use.

Press or to scroll to Settings, then press SELECT.

Press or to scroll to Home area code, then press SELECT.

Use the dialing keys (0-9) to enter a three-digit home area code.

Press DELETE on the handset to delete a digit.

Press and hold DELETE on the handset to delete all digits. Press X/DELETE on the telephone base to delete all digits.

•

5. Press SELECT to confirm. You hear a confirmation tone.

NOTE

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, follow the steps above to delete the home area code you have already programmed. After you have deleted the home area code, _ _ _ will appear on the screen.

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.

Press MENU when the handset/ telephone base is not in use.

Press or to scroll to Settings, then press SELECT.

Press or to choose Dial mode, then press SELECT.

Press or to choose Touch-tone or Pulse, then press SELECT to save your selection. You hear a confirmation tone.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call, press TONE . Use the dialing keys to enter the

number you wish to dial. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.

Telephone operations

Telephone base control key panel:

Handset control key panel:

Make a call

Using a cordless handset:

Press or . When you hear a dial tone, dial the

number.

Using the telephone base:

Lift the corded handset, or press / SPEAKER.

When you hear a dial tone, dial the number.

NOTE

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

Predial a call

Using a cordless handset:

Enter the telephone number using the dialing keys (0-9).

Press DELETE or CANCEL to

make corrections.

2. Press or to dial.

NOTE

While entering numbers, press and hold PAUSE to insert a dialing pause (a P appears).

Using the telephone base:

Enter the telephone number using the dialing keys (0-9).

Press X/DELETE to make corrections.

2. Lift the corded handset, or press

/SPEAKER to dial.

While entering numbers, press and hold PAUSE to insert a dialing pause (a P appears).

If you make a predial call while the telephone line is in use, the screen displays Unable to call.

•

Answer a call

Using a cordless handset:

Press , or any of the dialing keys.

Using the telephone base:

Lift the corded handset, or press

/SPEAKER or any of the dialing

keys.

End a call

Using a cordless handset:

Press OFF or place the handset in the handset charger.

Using the telephone base:

When you are using the corded handset, place it on the telephone base.

When you are using the base speakerphone, press /SPEAKER.

Speakerphone

Handset speakerphone:

When the cordless handset is on a call, press

to switch between the handset

speakerphone and the handset earpiece. When the speakerphone is active, the

handset displays Speaker and the

light

turns on.

Telephone base speakerphone:

When the corded handset is on a call, press /SPEAKER to switch between the telephone base speakerphone and the corded handset.

When the speakerphone is active, the telephone base displays Speaker and the /SPEAKER light turns on.

•

Volume

To adjust the listening volume on a cordless handset:

During a call, press /VOLUME or

/VOLUME.

To adjust the listening volume at the telephone base:

During a call, press VOL or VOL .

NOTES

The handset earpiece volume and speakerphone volume settings are independent.

When the volume reaches the minimum or maximum setting, you hear two beeps.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

To mute a call on a cordless handset:

During a call, press MUTE. The handset displays Muted until the mute function is turned off.

Press MUTE again to resume the conversation. The handset displays

Microphone on briefly.

To mute a call at the telephone base:

During a call, press MUTE. The telephone base displays Muted and the MUTE light turns on until the mute function is turned off.

Press MUTE again to resume the conversation. The telephone base displays Microphone on briefly.

•

Join a call in progress

Another handset or the telephone base can join you on an outside call. That call continues until all parties hang up. You can use the telephone base and a cordless handset, or two cordless handsets at a time on an outside call.

You can buy additional expansion handsets (CS6609) for this telephone base. You can register up to five handsets to the telephone base.

To join a call with a cordless handset:

When a handset or the telephone base is already on a call, press or

on another handset to join the call.

Press OFF or place the handset in the handset charger to exit the call. The call continues until both devices hang up.

To join a call with the telephone base:

Lift the corded handset or press

/SPEAKER.

Place the corded handset back to the telephone base or press /SPEAKER to exit the call. The call continues until both devices hang up.

Call waiting

If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are already on a call.

Press FLASH to put your current call on hold and take the new call.

Press FLASH to switch back and forth between calls.

If you also subscribe to caller ID service, it will let you see the name and telephone number of the caller during call waiting.

•

Transfer a call

While on an outside call, you can transfer the call from a cordless handset to another handset or to the telephone base.

During a call, press MENU. Press or to scroll to Transfer,

then press SELECT. Your handset shows Transfer to:

Press 7 for the telephone base or 1-5 for HANDSET 1 to HANDSET 5.

The outside call is put on hold and

your handset shows Calling HS X/ Calling base, and then Transferred.

The destination device rings and

shows Incoming call.

4. To answer the call on the destination handset, press , or any of the dialing keys.

-OR-

To answer the call on the telephone

base, lift the corded handset, or press /SPEAKER or any of the dialing keys.

NOTES

If the destination device does not answer the call within 30 seconds, the call will be reverted to the originating device. If the originating device does not answer the reverted call within 30 seconds, the call ends.

If the destination device is in the directory or caller ID log, or is out of range, the originating device displays Unable to call and then reconnects to the outside call.

•

It may be necessary to change your telephone service to use this feature. Contact your telephone service provide if:

You have both caller ID and call waiting, but as separate service (you may need to combine these service);

You have only caller ID service, or only call waiting service; or

You do not subscribe to caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

Chain dialing

Use this feature on the cordless handsets to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

To access a number from the directory while on a call:

Press MENU. Press SELECT to choose

Directory. Press or to scroll to the desired

entry. Press SELECT to dial the displayed

number.

To access a number from the caller ID log while on a call:

Press MENU. Press or to scroll to Caller ID

log, then press SELECT. Press or to scroll to the desired

entry. Press SELECT to dial the displayed

number.

•

To access a number from the redial list while on a call:

Press REDIAL to enter the redial list. Press , or REDIAL repeatedly to

browse to the desired entry. Press SELECT to dial the displayed

number.

NOTE

Press CANCEL to exit the directory, caller ID log or redial list while on a call.

Find handset

This feature helps you find misplaced handsets.

To start paging:

Press FIND HANDSET on the telephone base and its screen displays ** Paging **. All idle handsets ring and display ** Paging **.

To stop paging:

Press , , OFF or any of the dialing keys on the cordless handset.

-OR-

Place the cordless handset to the handset charger.

-OR-

Press FIND HANDSET on the telephone base.

NOTES

Press MUTE to turn off the ringer of that handset temporarily. Paging tone continues on all other idle handsets.

Do not press and hold FIND HANDSET for more than four seconds. It may lead to handset deregistration. If the handset displays To register HS and See manual, refer to the Add and register a handset section to register the handset back to the telephone base.

•

+ 40 hidden pages

VTech CS6648-2, CS6648-3, CS6649, CS6649-2, CS6649-3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual