Vtech CS5129-5, CS5129-3, CS5129-4, CS5129, CS5129-15 User Manual

...

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CS5129 CS5129-15 CS5129-16

CS5129-25 CS5129-26

CS5129-3

CS5129-2

DECT 6.0 cordless telephone

CS5129-4 CS5129-5

User’s manual

Congratulations

TIA-1083

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.

For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Compatible with

Hearing Aid T-Coil

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant

Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, or in a wet basement or shower.

5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

6. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.

7. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

8. This product should be operated only from the type of power source indicated on the marking label. If you

are not sure of the type of power supply in your home or office, consult your dealer or local power company.

9. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

10. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

12. Do not overload wall outlets and extension cords.

13. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

• When the power supply cord or

plug is damaged or frayed.

• If liquid has been spilled onto the

product.

• If the product has been exposed to

rain or water.

• If the product does not operate

normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore

the product to normal operation.

• If the product has been dropped and the telephone base and/or handset has been damaged.

• If the product exhibits a distinct change in performance.

14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

16. Only put the handset of your telephone next to your ear when it is in normal talk mode.

17. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.

SAVE THESE INSTRUCTIONS

Battery

• CAUTION: Use Only Supplied Battery.

• Do not dispose of the battery in a fire.

Check with local waste management codes for special disposal instructions.

• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

• Exercise care in handling batteries in order not to create a short circuit with conductive materials.

• Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

• Should keep wireless telephones at least six inches from the pacemaker.

• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.

• Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

About cordless telephones

• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

• Nickel-metal hydride rechargeable

batteries: Dispose of these batteries

in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Table of contents

What’s in the box ....................................... 1

Overview.....................................................2

Telephone base overview ........................... 2

Handset overview ........................................ 2

Charger overview ........................................ 3

Display icons overview ................................ 4

Telephone base lights overview .................. 4

Handset lights overview .............................. 4

Connect ...................................................... 5

Connect the telephone base ....................... 5

Connect the charger .................................... 5

Mount the telephone base........................... 5

Install the battery ......................................... 6

Check the battery level ................................ 6

Charge the battery ...................................... 6

Before use .................................................. 7

Set date and time ........................................ 7

Set answering system through

voice guide .............................................. 7

Check for dial tone ...................................... 8

Operating range .......................................... 8

Congure your telephone ......................... 8

Use the handset menu ................................ 8

Set language ............................................... 8

Set date and time ........................................ 8

Home area code .......................................... 9

Dial mode .................................................... 9

Temporary tone dialing ................................ 9

Telephone operations ............................. 10

Make a call ................................................ 10

Predial a call .............................................. 10

Answer a call ............................................. 10

End a call ................................................... 10

Speakerphone ........................................... 10

Volume ...................................................... 10

Mute ...........................................................11

Join a call in progress (for multiple

handset models only) ............................11

Call waiting .................................................11

Chain dialing ...............................................11

Find handset.............................................. 12

Redial list..................................................13

Review a redial list entry ........................... 13

Dial a redial list entry ................................. 13

Delete a redial list entry ............................. 13

Multiple handset use ............................... 13

Intercom .................................................... 13

Answer an incoming call during

an intercom call ..................................... 14

Transfer a call ............................................ 14

Phonebook ............................................... 15

Add a phonebook entry ............................. 15

Review a phonebook entry ....................... 15

Alphabetical search ................................... 16

Delete the phonebook entries ................... 16

Edit a phonebook entry ............................. 16

Dial a phonebook entry ............................. 16

Caller ID .................................................... 17

Review a caller ID log entry ...................... 17

Memory match........................................... 17

Missed call indicator .................................. 17

View dialing options................................... 18

Dial a caller ID log entry ............................ 18

Save a caller ID log entry to

the phonebook ...................................... 18

Delete the caller ID log entries .................. 19

Call block..................................................19

Block unknown calls .................................. 19

Add a call block list entry ........................... 19

Review call block list ................................. 20

Edit a call block list entry ........................... 20

Save a caller ID log entry to

the call block list .................................... 20

Delete a call block list entry ....................... 20

Mute rings of blocked calls ........................ 21

Sound settings .........................................21

Key tone .................................................... 21

Ringer tone ................................................ 21

Telephone base ringer volume .................. 22

Handset ringer volume .............................. 22

Temporary ringer silencing ........................ 22

Quiet mode ................................................ 22

About the built-in answering system

and voicemail service ......................... 23

Set your built-in answering system ....... 24

Turn the answering system on or off ......... 24

Default announcement .............................. 24

Record your own announcement .............. 24

Play the announcement ............................ 25

Delete the announcement ......................... 25

Set number of rings ................................... 25

Turn the call screening on or off ................ 25

Turn the message alert tone on or off ....... 26

Voice guide ................................................ 26

Use your built-in answering system ...... 27

New message indication ........................... 27

Message playback .................................... 27

Delete all messages .................................. 28

Remote access ......................................... 29

Set your remote access code ................... 29

Call screening............................................ 30

Call intercept ............................................. 30

Record, play or delete memos .................. 30

Use the built-in answering system

and voicemail service ......................... 31

Retrieve voicemail from telephone

service ..................................................31

Retrieve voicemail ..................................... 31

Set your voicemail number ........................ 31

Turn off the new voicemail indicators ........ 32

Expand your telephone system .............32

Screen messages .................................... 33

ECO mode ................................................ 35

General product care ..............................35

Frequently asked questions ................... 36

The RBRC® seal ....................................... 39

FCC, ACTA and IC regulations ............... 40

California Energy Commission

battery charging testing

instructions .........................................42

For C-UL compliance only ...................... 43

Limited warranty ...................................... 46

Technical specications ......................... 49

What’s in the box

NOTE

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

• To purchase a replacement battery or power adapter, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

1 set for CS5129/CS5129-15/ CS5129-16

2 sets for CS5129-2/CS5129-25/ CS5129-26

3 sets for CS5129-3 4 sets for CS5129-4 5 sets for CS5129-5

1 set for CS5129/CS5129-15/ CS5129-16/CS5129-2/ CS5129-25/CS5129-26/ CS5129-3/CS5129-4/ CS5129-5

1 set for CS5129-2/CS5129-25/ CS5129-26 2 sets for CS5129-3 3 sets for CS5129-4 4 sets for CS5129-5

Abridged

user’s

manual

Important

safety

instructions

1 set for CS5129/CS5129-15/ CS5129-16/CS5129-2/ CS5129-25/CS5129-26/ CS5129-3/CS5129-4/ CS5129-5

Overview

d e

Telephone base overview

7 – light

• Flashes when there is an incoming call, or another telephone sharing the same line is in use.

• On when the telephone is in use, or the answering system is answering a call.

8 – Charging pole

Handset overview

1 – Message window 2 – Control key panel

• Repeat a message.

• Press twice to play the previous

message.

• Skip to the next message.

• Delete the playing message.

• Press twice to delete all old

messages.

• Play messages.

• Stop playing messages.

3 –

• Adjust the listening volume.

• Adjust the telephone base ringer

volume.

4 –

• Page all system handsets.

5 –

• Turn on or off the answering system.

6 – light

• On if the answering system is on.

e f

1 – Handset earpiece 2 – LCD display 3 –

• Show the menu.

• While in a menu, press to select an

item, or save an entry or setting.

4 –

• Hang up a call.

• Return to the previous menu or idle

mode without making changes.

• Delete digits while predialing.

• Silence the handset ringer temporarily

while the phone is ringing.

• Erase the missed call indicator while the handset is not in use.

5 –

• Turn on or off the quiet mode.

• Show other dialing options when

reviewing a caller ID log entry.

6 –

• Start an intercom conversation or transfer a call (for multi-handset models only).

7 – Microphone 8 –

• Mute the microphone during a call.

• Silence the handset ringer temporarily

while the phone is ringing.

• Delete the displayed entry while reviewing the phonebook, caller ID log, call block list or redial list.

• Delete digits or characters when entering numbers or names.

9 –

• Make or answer a call using the handset speakerphone.

• Switch between the handset speakerphone and the handset earpiece during a call.

10 –

• Switch to tone dialing temporarily during a call.

11 –

• Enter space character during text editing.

12 –

• Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook.

• Press and hold to set or dial your voicemail number.

13 –

• Make or answer a call.

• Answer an incoming call when you

receive a call waiting alert.

14 –

• Review the redial list.

• Insert a dialing pause while dialing or

entering numbers into the phonebook.

15 –

• Review the phonebook or caller ID log when the telephone is not in use.

• Scroll up or down while in a menu, or in the phonebook, caller ID log, call block list or redial list.

• Move the cursor to the left or right when entering numbers or names.

• Adjust the listening volume during a call or message playback.

16 – light

• On when the handset is charging in the telephone base or charger.

Charger overview

1 – Charging pole

Display icons overview

Telephone base lights overview

NEW

ANS ON

1/13

ECO

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

The handset ringer is turned off.

There are new voicemail received from your telephone service provider.

There are new caller ID log entries.

The answering system is turned on.

The message number currently playing and total number of new/old messages recorded.

The ECO mode activates automatically to reduce power consumption whenever the handset is synchronized with the telephone base.

• On when the telephone line is in use.

• On when the answering system is answering a call.

• On when you are registering a handset.

• Flashes quickly when there is an incoming call.

• Flashes when another telephone sharing the same line is in use.

• Flashes when you are deregistering all handsets.

On when the answering system is turned on.

Handset lights overview

On when the handset speakerphone is in use.

On when the handset is charging in the telephone base or charger.

Connect

NOTES

TIP

You can choose to connect the telephone base for desktop usage or wall mounting.

• Use only the adapters provided.

• Make sure the electrical outlets are not

controlled by wall switches.

• The adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

• If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL lter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.

Mount the telephone base

Connect the telephone base

Connect the charger

Install the battery

NOTES

Install the battery as shown below.

• Use only supplied battery.

• Charge the battery provided with this

product only in accordance with the instructions and limitations specified in this manual.

• If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

THIS SIDE UP

Check the battery level

After you have installed the battery, check the battery level on the handset screen.

• If the battery icon is , or , then go to Before use section to set the date and time, and set the answering system through voice guide.

• If the screen is blank, or flashes, then the battery needs to be charged. Go to Charge the battery section before you do any setting or operation.

Charge the battery

Place the handset in the telephone base or the charger to charge.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table on the next page).

• Press CANCEL or place the handset in the charger will bypass the set date and time, and voice guide.

• For best performance, keep the handset in the telephone base or charger when not in use.

• The battery is fully charged after 12 hours of continuous charging.

• If you place the handset in the telephone

NOTE

base or the charger without plugging in the battery, the screen displays No battery.

Battery

indicators

The screen is blank, or displays Put in charger and flashes.

The screen displays

Low battery and flashes.

The screen displays HANDSET X.

Battery

status

The battery has no or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

The battery is charged.

Action

Charge without interruption (at least 30 minutes).

Charge without interruption (about 30 minutes).

To keep the battery charged, place it in the telephone base or charger when not in use.

When the battery is fully charged, you can expect the following performance:

Operation

While in use (talking*) Seven hours While in speakerphone

mode (talking*) While not in use (standby**) Five days

* Operating times vary depending on your

actual use and the age of the battery.

** Handset is not charging nor in use.

Operating

time

Three and a half hours

To manually set the date and time and the answering system, refer to

Congure your telephone and Set your built-in answering system

sections. To manually initiate the voice guide, refer

to Voice guide under Set your built-in

answering system section.

Before use

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time, and the answering system through voice guide.

Set date and time

• Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

1. Use the dialing keys (0-9) to enter

the month (MM), date (DD) and year (YY). Then press SELECT.

2. Use the dialing keys (0-9) to enter

the hour (HH) and minute (MM). Then press q or p to choose AM or PM.

3. Press SELECT to save.

After the setting for the date and time, the handset will display Voice guide to... and set up Ans sys? alternatively.

Set answering system through voice guide

This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.

1. Press SELECT to start the voice

guide for the answering system setup. You hear the voice prompt

“Hello! This voice guide will assist you with the basic setup of your answering system.”

2. Setup your answering system by

inputting the designated numbers as instructed in the voice guide.

Check for dial tone

NOTE

Press . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

• Make sure the installation procedures described above are properly done.

• It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call.

If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Congure your telephone

Use the handset menu

1. Press MENU when the phone is not in use.

2. Press q or p until the screen displays the desired feature menu.

3. Press SELECT.

• To return to the previous menu, press

CANCEL.

• To return to idle mode, press and hold

CANCEL.

Set language

The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

1. Press MENU when the handset is not in use.

2. Press q or p to choose Settings and then press SELECT twice.

3. Press q or p to choose English, Français or Español.

4. Press SELECT to save your setting. You hear a confirmation tone.

Set date and time

• Make sure you set the date and time

including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

1. Press MENU on the handset when not in use.

2. Press q or p to choose Set date/time and then press SELECT.

3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.

4. Use the dialing keys (0-9) to enter

NOTE

the hour (HH) and minute (MM). Then press q or p to choose AM or PM.

5. Press SELECT to save your setting. Your hear a confirmation tone.

Home area code

If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the caller ID log without the area code.

1. Press MENU when the handset is not in use.

2. Press q or p to choose Settings and then press SELECT.

3. Press q or p to choose Home area code, and then press SELECT. The screen displays the currently stored home area code.

4. Use the dialing keys (0-9) to enter the desired home area code.

• Press DELETE to delete a digit.

• Press and hold DELETE to delete

all digits.

5. Press SELECT to confirm. You hear

a confirmation tone.

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone.

1. Press MENU when the handset is not in use.

2. Press q or p to choose Settings, and then press SELECT.

3. Press q or p to choose Dial mode, then press SELECT.

4. Press q or p to choose

Touch-tone or Pulse, then press SELECT to confirm your selection.

You hear a confirmation tone.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

1. During a call, press TONE .

2. Use the dialing keys to enter the number. The telephone sends touchtone signals. It automatically returns to pulse dialing mode after you end the call.

• If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you have deleted the home area code, ___ appears.

Telephone operations

NOTES

NOTE

Handset control key panel:

Make a call

• Press or , and then dial the telephone number.

• The screen shows the elapsed time as you talk (in hours, minutes and seconds).

• While entering numbers, press and hold PAUSE to insert a dialing pause (a P appears).

Predial a call

• Enter the telephone number using the dialing keys (0-9), then press or to dial.

• When predialing (preview numbers before dialing), press DELETE or CANCEL to backspace and delete; press and hold PAUSE to insert a dialing pause (a P appears).

Answer a call

• Press , or any of the dialing key.

End a call

• Press OFF or put the handset back in the telephone base or charger.

Speakerphone

During a call, press to switch between speakerphone and normal handset use.

When the speakerphone is active, the handset displays Speaker.

Volume

• During a call, press p/VOLUME/q to adjust the listening volume.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

• During a call, press MUTE. The handset displays Muted.

• Press MUTE again to resume the conversation. The handset displays

Microphone on briefly.

Join a call in progress (for multiple handset models only)

You can use up to four handsets at a time on an outside call.

• When a handset is already on a call, press or on another handset to join the call.

• To exit the call, press OFF or place the handset in the telephone base or charger. The call continues until both handsets hang up.

Call waiting

When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.

• Press FLASH to put the current call on hold and take the new call.

• Press FLASH at any time to switch back and forth between calls.

If you also subscribe to caller ID service, it will let you see the name and telephone number of the caller during call waiting.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provide if:

• You have both caller ID and call waiting, but as separate service (you may need to combine these service);

• You have only caller ID service, or only call waiting service; or

• You do not subscribe to caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the phonebook, caller ID log or redial list while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the phonebook, caller ID log or redial list.

To access a number in the phonebook while on a call:

1. Press MENU twice to enter the

phonebook.

2. Press q or p to scroll to the desired

entry.

3. Press SELECT to dial the displayed

number.

To access a number in the caller ID log while on a call:

1. Press MENU and then press q or p

to select Caller ID log.

2. Press SELECT and then press q or

p to scroll to the desired entry.

3. Press SELECT to dial the displayed

number.

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